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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Turom13
(@Turom13) reported
@playnewworld You know a game is crap when they need an emergency maintenance patch to fix their emergency maintainence patches... that’s pretty much all they do. Try to patch the f-ups they caused by trying to fix their f-ups. Every patch they break the game more and more. incompetence...
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Dave Jones
(@WelshZoonie) reported
@MMORPGcom @playnewworld They should fix what they have before introducing new stuff.
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IsvRada
(@ISVRaDa) reported
@Massimoke @playnewworld Don't hear to random people with zero idea about game development. Like you said, it takes years to build a solid MMO and many in the past had big issues. How quick people forget all this when a new game launch with new issues.
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Turtle
(@Turtle_23) reported
@playnewworld @amazongames EU Central being down over 7 hours is a joke. What a cluster eff this has been. It's strange that it's always the EU Central servers having issues. It really feels like you're doing this out of spite, due to the EU fining Amazon.
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Burak Nalbat
(@BurakNalbat) reported
@playnewworld Please reset the game and close it, when you solve all the problems, open it again from scratch.
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Matas Kimtys
(@KimtysMatas) reported
@playnewworld This is sad. Maybe take the game down for a month, fix it properly? Remove the shame you brought to the hype you've given?
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Bratu
(@BratuBal) reported
@SebastianL9011 @playnewworld Rollback is completely fair in this case, and I have no issue with loosing progress, just bummed out at how they make it seem like nobody there knows how to run things. I really wanna see this game make it. Haven't had a decent mmo in years.
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KAIZOR123
(@Kaizer0088) reported
@playnewworld @JeffBezos fix your game dude
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Mr. ****
(@UnusedCrypto) reported
@playnewworld Are you kidding me? Already 6h without any information. You ****** up this time guys... you really ****** up. If you want my honest opinion, do not launch updates with void gauntlets or unnecesary things/content, put all your efforts in fixing everything that is broken.
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richard hodgson
(@richard98167830) reported
@playnewworld Any update or we going to guess when it's back like I was in the middle of stuff and you keep taking the game offline I switched from destiny for a bit till new content and they have one reset a week you just cant keep the game open long enough without issues
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Foxy
(@KBMFoxy) reported
@playnewworld my server has had more downtime in the last 3 days then uptime fix ur ******* **** dogshit company
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Adrian Pawlata
(@AdrianPawlata) reported
@playnewworld this is seriously bullshit. Everyday you have to turn off servers to fix bugs that you caused. Have you ever made anything good?
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AngeldHierro
(@AngelHe58636706) reported
@playnewworld Let's see how they fix this mess, it is not very satisfactory to know that your opponent has by mistake 5000 cartridges of orichalcum, for example ...
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Maedrhos a.k.a RestorationMae
(@Baboozi) reported
@fabio_r_pedro @playnewworld I totally agree (i hated it but i played and enjoyed it in VR) but what happened in the beginning doomed the game to a lot of criticism and few players for a long time, only after several problems fixed and good DLCs the game recover. I wish a better story for #NewWorldMMO
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Lendario7
(@TTVLendario) reported
@playnewworld I wish AGS would refund the game to all of the spoiled brats that complain all freaking day long about the game. "Game has bugs" *servers go down to fix those bugs* "y u take server down in prime time/my day off" There's no winning with some people.
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Derrick Brewer
(@dbrewer8318) reported
@playnewworld Let us get refunds and come back if/when you fix things in the future.
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Oscar Hedlend
(@hedlends) reported
@playnewworld There's an excellent game in there somewhere, I've had a fun couple of hundred hours since release I admit that. but it's inconsistent, riddled with small bugs, stats and gems not working as intended, hovering chests and what not. Fix one issue five more pop up. It's a circus.
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H-Tower Bee🔞🐝
(@Hentaitower) reported
@playnewworld Wow again shut down? I am honestly tired of this!! Bugs shut downs and skills that lag you to death. You haven't even fixed "gravity well" since cb. The crafting system is a grind feast which is HIGHLY UNREWARDING!
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TekkenJlN
(@germanocassese) reported
@krankonehsler @playnewworld This is not an exploit. Exploit is when there is an in game mechanic error used for in game advantage,like Tentacles 66lvl farm. Nobody did exploit here, people just received the money with the message of REFUND, then they spent on market like you would do it if u have coins.
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Michael
(@michael191086) reported
@TTVLendario @playnewworld Even if it gave you 100 hours of gameplay, it doesnt justify the amateur mistakes they are constantly making. It seems like they only test if the bug is still there after a fix, not the rest of the game
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Milad Hayek
(@MiladHayek2) reported
@playnewworld ******* FIX IT ALREADY! A ******* MAINTENANCE EVERY SINGLE DAY..
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La Cris del Ris
(@La_Cris_del_Ris) reported
@playnewworld Didn't you have another ******* moment to **** the Spanish server? You fix one thing and screw another, of course, I am not surprised that you are losing players, you are screwing it up more and more.
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DZM
(@DZMorris) reported
@AustExperienced @DogRafas @playnewworld Bro they specifically said they were rolling back characters specifically affected by the coin dupe issue.
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Aodan
(@AodanTV) reported
@MrDashhhh @playnewworld Because the last 2 months have been non stop issues, some of which they can't even properly compensate for. Then they put it on sale for 10$ less, while many of us are stuck on dead servers waiting for merges. I get what your saying, but it still stings.
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Savior
(@Savior45239711) reported
@playnewworld LAG is still a huge issue. Please for the love of the game fix it! Now I’m getting stuck in a infinite loading screen. Campfire not work unpin death and so on. Yes, I know how it works. Bugged.
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Muro
(@Muro64444937) reported
@playnewworld Might as well keep the servers down permanently. I see no hope for this game when instead of fixing the game they are just breaking it more. And this is a thing which have not happened just once or twice or third or fourth time. They keep breaking the game every patch
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Hitcholator
(@Hitcher1969) reported
@VHSalva @Mark_Leslie96 @playnewworld Yes. But if you made the ",." error in the TP before you know what i mean. I lost 3k in the early days with it on Taxes :D It is simple but makes sense. I got 340k today that had to be 3400. so it makes sense
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Aodan
(@AodanTV) reported
@MrDashhhh @playnewworld Because the last 2 months have been non stop issues, some of which they can even properly compensate for. Then they put it on sale for 10$ less, while many of us are stuck on dead servers waiting for merges.