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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bricker
(@BadBricker) reported
@playnewworld Noticed that all the campfires around the settlements seem to be what's causing some lag. Could it reduce lag if the camp fires weren't running while not being used at the hundreds of camp sites around the settlements.
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BriAnna Lorenzini
(@BriAnnaL1993) reported
@Rompelsteelakin @playnewworld Sounds like you didn't cap your frames. This was a problem when the closed Beta released
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Kyle Allison
(@Spudd710) reported
Prwtty sure new world is still trying to bake my pc they need to fix the cpu issues for sure. @playnewworld
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Nadalina
(@NadaOverbeeke) reported
@Glitch09UK @playnewworld That is way too much trouble for an mmo :D
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ⓒⓗⓐⓢⓔ
(@ElKickYourAss) reported
@playnewworld unfortunately you guys are still having gpu issues. My EVGA FTW 3 3090 ramped up while playing the game and my computer restarted. It's a shame, I would love to play it more. But I can't take the risk on my gpu.
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Kaszixx
(@Kaszixx) reported
@playnewworld still loving the game despite the issues. You seriously need to give the sound people an award. The soundscape it great. Just fix those audio bugs that cropped up since closed beta.
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MightyBeast82
(@MBeast82) reported
@Afterhours101_ @playnewworld I have 1070 and playing on high setting with no issues what so ever, have a clean 67FPS at moments it jumps at 92, but never ever it goes below 67.20... So yeah 67FPS EASY, and I am happy with the game.... People have problems with all games, always something, WTF do they play on
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Joey Robinette
(@Robinette28) reported
@playnewworld Fix the quest Under the Same Stars, after you search the ancient coffee at Ursa nothing happens.
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Pandy
(@jumpwithbunny) reported
@playnewworld most of my time playing new world beta was trying to get the same starting area as my friends so we can play together... #PlayNewWorld please fix this :-(
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Eevee_WInters
(@eevee_winters) reported
Anyone else having issues getting into there @playnewworld server after waiting for the queue. #NewWorldMMO
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CutiePetutie
(@TheCutiePetutie) reported
So far with Open beta, I haven't had any complaints. Other than seeing monsters glitched through things, something small they could fix with patches but stability has been a lot better than Closed beta. Don't want to see another delay BUT others are complaining so #PlayNewWorld
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Scott Cee
(@scchristopher77) reported
@Rompelsteelakin @playnewworld The issue is actually with the NVIDIA drivers not the game. Amazon posted several notices telling people to cap their FPS to avoid this.
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Steve N
(@stevenicholls) reported
@playnewworld @tomegatherion01 Is it still going to release this year? you have many issues including duplication bugs - very core problems.
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GOODWAVE
(@GOODWAVE19) reported
@playnewworld will be Bug world or not? Make sure to fix the bug before it's released.
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Albert “Peeguu”
(@PeeguuTV) reported
This is whack! I’m getting better ping playing #NewWorldMMO on US West servers when I’m living in Taiwan as opposed to the Asian Pacific Servers. The game unplayable cuz I’m getting 175 and 250 ping on US & AP servers respectively. @playnewworld Please fix this already.
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Slyeb ⚔️
(@RealSlyeb) reported
@5chmorgus @playnewworld Do you lock your fps to 60? Running a i7 with 3080 so yh the issue is not on my side i guess. Closed beta was better performance wise
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Scott Cee
(@scchristopher77) reported
@Genevacomplex @Rompelsteelakin @playnewworld I have the ASUS 3080 with no issues but I also turned on the FPS cap in the game.
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Sipot
(@akunakambiltahu) reported
Man, reading all these forum post about PvP scaling for @playnewworld makes me hope that the devs can fix this problem. Good luck in meeting the middle point for both who wants CBT pvp scaling and new pvp scaling.
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SpaceGal
(@_SpaceGal_) reported
@playnewworld is US East Down getting connection error
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CutiePetutie
(@TheCutiePetutie) reported
@jumpwithbunny @playnewworld I would like this too, however I assume its the way it is for balance. Because so many people at the same starting area, would probably cause issues I assume.
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Ethan Price
(@Paradox_EP) reported
@playnewworld How are u gonna fix that in 2 weeks?? Also when is this build of the game from?
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Jered Deadlyshot
(@Deadlyshot16) reported
I really hope @playnewworld can fix the glitch with people having pvp always on while in a city. Just had a noob with a musket sit on top of the fence inside windsward shooting at all pvp flagged players outside.
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enigma
(@enigmazero_au) reported
@playnewworld 1 frame isn't the issue. trying to hold 60fps is
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Ignacio Gonzalez
(@Iggykrono) reported
@gueinevere @playnewworld Olympus is either down or at capacity, in whatever case it will not let you log in and provides various random errors when trying to connect.
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Jesse (Shockzzy)
(@Shockzzy_) reported
@F_aBL3 @AjaxBlackjack @playnewworld Did you update your graphics drivers? Thatll fix your issues
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Aaron
(@Aariginal) reported
@OminaiE @SilkPennyGaming @playnewworld I got in without an issue, email came later
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FinsonTinker
(@FinsonTinker) reported
@playnewworld there's a bug where the fallen soulwarden gets stuck while retreating please fix xoxo
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time138
(@time1382) reported
@TreaBeardGaming @playnewworld So I'm not the only one? I had no issues in actual gameplay, though. My ping was still low. I wondered why and if I was alone in that.
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gUdUoficial
(@gUdU_Oficial) reported
@playnewworld you need to fix the firestaff and ice gauntlet hitbox, and also take the mana cost of skills, because all weapons cost nothing, so mages get nerfed during combat, i tested this yesterday and found it very bad mainly because melee weapons are only giving mini stuns with normal att
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Remy le Blanc
(@Remylb13) reported
@playnewworld The roll dodge not working bug is still here and really annoying, I imagine in busy servers with queue time even more!