New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/15/2025 12:40

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • waffle_lulu Lulu The Waffle (@waffle_lulu) reported

    @playnewworld Y'all need to fix your so called "Report" thingy. One faction mass reported our faction to stop us from declaring a war. Dude wtf??

  • accureye FA_eye(formally Accureye) #CyberPunk2077 (@accureye) reported

    My one issue with @playnewworld right now no way of earning more money I feel that while the economy is driven by players it's also just hard to dump junk that no one wants to buy and there is no one to sell said junk to

  • BluntForceBambi Bambi (@BluntForceBambi) reported

    When the market is not available so you restart the game in hopes it fixes that issue on @playnewworld I hope it's worth the queue I'm in lol I still wouldn't trade a healthy server that's booming though.

  • teddans18656693 teddanson (@teddans18656693) reported

    @playnewworld How about the critical issue of players being banned as gold bots for making new characters to look at other servers? 72 hours later and still no reply on my ban appeal

  • LINKFRdota Linkdota (@LINKFRdota) reported

    My friend can't still play since 10 days he has "Server error : Failed to persist the character. Character Persist Failure. He didn't transfer, he was on hellheim since start @playnewworld

  • TheLastJackson1 TheLastJackson (@TheLastJackson1) reported

    @playnewworld In 200 hours of game I've ran into 1 issue. Love the game

  • SpadesCO_TV SpadesCO♠️ (@SpadesCO_TV) reported

    @OnepegMG @playnewworld Ahhhh I see what you mean, that makes sense. I feel like the fatigue of that would catch up eventually but can definitely be an issue.

  • ErriteRikez Michael Riley (@ErriteRikez) reported

    @DDsulzbach @playnewworld What GPU do you have? Running 3900X with 2060 Super with no issues.

  • PrinceofDeath86 Shawn Janneck (@PrinceofDeath86) reported

    @playnewworld Why are the servers down? There wasn't a notification about it?

  • nofocksgiven Christian (@nofocksgiven) reported

    @playnewworld (last part 3) This type of BS has been happening to me a lot since i started playing. i have 180 hours, and ive been disconnect atleast 50 times of some stupid sh!t. --> Same with some of my friends. If anyone thinks its something to do with PC or Network gfo.

  • Yahbe84 David Dunlow (@Yahbe84) reported

    @playnewworld So whgen will the random lag detected kick sit in queue **** end when someone has great internet and only 30ping to server?

  • StrongGamers stronggamers (@StrongGamers) reported

    @playnewworld fix global chat not working / faction chat - not being able to loot in dungeons / chests without relog.

  • SuperSurvivorHD StitchOW (@SuperSurvivorHD) reported

    @playnewworld So i was trying to hop on New World today and noticed that I couldnt get in the game because it said "purchase" again and after some decent research the team decided to turn off family sharing off? My question is after the issues are resolved, will they get turned on again?

  • Ronny37611231 Ronny (@Ronny37611231) reported

    @playnewworld @Sequisha i got some eye candy for you care to fix any of this so or even get back to me with whats going on....

  • MH_Collins Sam Collins 🎭 (@MH_Collins) reported

    @playnewworld You forgot to mention the "unable to establish connection with the server" issue that makes some countries unable to play unless they use VPN!

  • peachillie Kayla ✨ (@peachillie) reported

    @DDsulzbach @playnewworld Hmm, I haven’t had a problem but I did have a friend that needed to reinstall/repair to fix some issues.

  • Tex0tic Tex0tic (@Tex0tic) reported

    Guess I should add since discussing on @Reddit. I was playing @playnewworld. I originally thought it was strictly a 3090 issue.

  • LZllanoga Lloris Zllanoga (@LZllanoga) reported

    @playnewworld FIX UR FKIN PING OR IM GOING TO KILL SOMEONE IM PISSED AMAZON HOLY ****

  • TheStonedPhilo3 The ****** Philosopher (@TheStonedPhilo3) reported

    @playnewworld Why dont you fix crafting and the trading post since yet again i cant buy anything or craft anything in your shittastic game that I payed money for that was a mistake

  • NaptimeHeroTV NaptimeHero (@NaptimeHeroTV) reported

    @playnewworld PLEASE fix the Dynasty crash. We've lost 2 keys now not being able complete it.

  • HexDigitel hexdigitel (@HexDigitel) reported

    anyone else having an issue in @playnewworld where beacon will hit a target and randomly the heal aura disappears? was happening a lot in my last depths run.

  • SanctusPlays Sanctus (@SanctusPlays) reported

    @playnewworld Imagine letting your west coast servers get invaded by Chinese faster than Tibet got annexed by china lul. Mass reports by Chinese companies causing more issues than hatchet bugs. gg.

  • JuliusThread Julius Thread (@JuliusThread) reported

    @playnewworld I know y'all working hard but fix the Malevolence boss spawn.

  • Ronny37611231 Ronny (@Ronny37611231) reported

    @playnewworld @FiercePC shits not working as intended and they can even get back to me with whats going on let alone when i can even be able to play its ridiculous

  • WhoIsSaber1 WhoIsSaber (@WhoIsSaber1) reported

    @ThunderCoxxx @playnewworld I am not defending the game... this game is plagued with issues that need to be fixed but the points you made were just horrible.

  • xthekillerannax 🪦 𝖙𝖍𝖊Ԟ𝖎𝖑𝖑𝖊𝖗𝖆𝖓𝖓𝖆 🪦 (@xthekillerannax) reported

    @DDsulzbach @playnewworld I’ve never had the game crash, but my server is DEAD 😭

  • KevinM3051 Kevin (@KevinM3051) reported

    @playnewworld @AMZNGameStudios Hi! So, I & many others have been capped at anywhere between 15K - 25K Faction Tokens since we hit 60 & completed our final trial. Ya'll said this was going to be fixed and it very clearly hasn't -- when can we expect a fix & haaaalp.

  • ebilmeeki Meeki (@ebilmeeki) reported

    @DDsulzbach @playnewworld I have been thinking about getting the game but all these issues worry me.

  • nofocksgiven Christian (@nofocksgiven) reported

    @playnewworld (Part 2) I wanted to try outpost rush for the first time and BOOM black loading screen. All of sudden im in the main menu and i have 1300 ppl in front of me... Im getting tired of these little bugs, FIX YOUR SH!T.

  • lustfulpasiphae Pasiphae (@lustfulpasiphae) reported

    Hey @playnewworld, why are transfers still broken?