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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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alpin/arupin
(@apodinsyeah) reported
@playnewworld PLEASE FIX THE OUTFITTING STATION NOT WORKING CRAFT BUTTON PLLLSSSSSSS
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b4dBw0y
(@B4dBw0y) reported
@playnewworld At this point game is a joke. Every time I have few hours to play bloody servers are down. Fix your ****. It's even hard to tell what is working and what is not.
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MetaWolfpackKC
(@WolfpackCasey) reported
@Grakulen @playnewworld See the gold issue on EU right now? They had to bring the servers down there because players were logging in to 300k+ gold.
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BOP
(@HuDi3N3) reported
@playnewworld Bruh feel like this games issues keep getting worse and worse tbh. Stopped playing in hopes after some time things would get better and could come back to it, but just keep hearing more and more bad things :/ fix one thing, break 10 others.
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Piotr Sochacki
(@piotreksochacki) reported
@playnewworld Jesus, thanks AGS for another fckup. All prices are 10x now, how are you gonna fix that?! rollback? So the majority of normal players will get screwed over your lack of professionalism?! Can you stop pretending to be a dev company and hire people with actual experience?
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Legendarny_ mdw
(@LegendarnyMdw) reported
@playnewworld amazon you are "geniuses" ... you would set your own prices from the middle market prices and give you constant dreams of things in the store and wow problem solved ...
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therealnora♔
(@TheRealNoraxi) reported
@jobrabre @playnewworld Many people will complain about a rollback, even people in dofus did - but it fixed the problem there was created in the first place.. I'll lose a lot to by a rollback - times spend is time you've lost, not just you but everyone.
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Llamahs
(@Llamahs) reported
@Irenicus71 @CdubFromMI @playnewworld What it sounds like. Anyone who says they need to fix anti cheat and bans most likely got caught.
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Ciaciux
(@FlaviusTheodor) reported
@playnewworld What we want as a gaming community with a big desire to play this game? We want a full wipe, take the game down, take time to polish and fix, hire a proper team of game testers and more devs and relaunch from scratch EASY WIN for the future
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Ian Pratt
(@ttarpi) reported
@playnewworld An issue with coin compensation… you mean actually giving it out to players as stated in your patch notes 🤦🏼
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chipi_media
(@chipi_media) reported
@playnewworld Any chance you could maybe fix the fact that I haven’t been able to craft or use the market for 3 weeks???
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Richard
(@KinWanteD) reported
@playnewworld hello development team i hope you guys wont ruin the game as EA did with incompetence with SWTR now their game is free to play they had wery similar issues when they released the game most of community of players felt like they paid for pre Alpha version of the game
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TheRealVariousgaming
(@Var1ousGaming) reported
@playnewworld It is a sad story, it had to be done I have all respect for this. What worries me more is that it can even happen. In a "mid patch" at least where I work a rule of thumb is to never fix stuff mid sprints. Unless completely broke, now you broke something with the mid fix...
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M
(@M11694377) reported
@playnewworld Love it - only fix is a rollback, which will annoy people. A lot of people will have insta-brought so removing the gold isn't going to do ****.
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Mitch
(@_RuGGeDx) reported
@AcidSnake87 @playnewworld Where do you come off thinking you do? I stated an opinion and a play style I enjoyed. But Hey if you're hurting with any personal issues at home. Send me a dm ill try and talk you though it.
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MsFireGG
(@MsFireGG) reported
@PragueSks @playnewworld I cannot do anything but laugh at this… guess better than crying. Surely I’ve never made similar error in programming 🙄 but to let this go live……
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SKS_Prague
(@PragueSks) reported
@MsFireGG @playnewworld Because 1000.00 in US and 1000,00 in EU, it made many issues. SQL :-)
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KungenTV
(@WowKungen) reported
@playnewworld I don't wanna complain and maybe I'm unlucky. But 50% of the time I try to play this game there is a maintenance / servers down.
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Azmatic45
(@Azmatic45) reported
@playnewworld This is fcked up of me. But can you hire someone anyone so they get there **** together these problems are not minor they are affecting the entire game on a massive scale
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BM
(@MurphSAN84) reported
@playnewworld I was in a forest drowning. Fix these bugs please.
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Satheesh
(@Krazy_iDeas) reported
@playnewworld @playnewworld every single time you shut down the servers and introduce 10 bugs while you fix one. Better take the servers offline for a week, fix everything release it. We can wait
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Eóin
(@_Postal) reported
@TheBadassRogue @caustic_demon @playnewworld Sorry, but there is nothing other than a wipe that can combat that issue. The 3rd, 4th? time corrupt coin has entered the economy.
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code and how unorganised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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MarinkoP13
(@MarinkoP13) reported
@Don_Mile1 @playnewworld Nah its not fine money back free to play, game is in state of ****…Game is ****** up completely and as soon as we all admit it together with Amazon we can start moving forward. Shut it down for however long as we need to fix it and bloody fix it… fix for fix for fix damn.
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Wuuut?
(@wuuuUtwut) reported
@playnewworld So many "I" this and "I" that. They tryna fix the game for us all, and it has not been issuefree since prelaunch. Lot of work takes time, or it may be just as scuffed results.
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Edin
(@Edin30710750) reported
@playnewworld Fix the ******* trophies, my bags are full of these things and i can do nothing with them. Pick up 10 tree branches and i cant ******* walk anymore.
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DPJ
(@dpjsc08) reported
@GhostPK12 @official_lieu @playnewworld There is no proof bro, only these dudes that don't know the situation & will bring it up for no reason due to obvious issues they are experiencing IRL.
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Mark rowlands
(@Markrow88206679) reported
@TheyCallMeJuzou @playnewworld Its not a billion dollar company its a trillion dollar company, and first time errors are all well and good and everyone makes mistakes, but if you do not learn from them then what is the excuse? Its just not good enough
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Grim
(@Grim70118301) reported
@TudorM1 @playnewworld I know nobody likes rollbacks, but if everyone complaining is so extremly efficient in 4h to cry about it instead of hopping for a fix, you would have completed the game weeks ago.
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Rhynhardt Burger
(@autisticburger) reported
@MUNCHiiS_ @KayreeTV @playnewworld just remember it is a brand new mmo, even WoW was like this in the start. You fix one thing in coding and 20 other things break. Its going to be a while before the game is perfect