New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 18:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Scorp1onW1nD Salim Khan (@Scorp1onW1nD) reported

    @playnewworld @playnewworld are the EU servers all right? Trying to log into Ishtakar, but keep getting and error :"too many requests"? I just close the game and try again - same error

  • MikedUpGaming SimplyMUG (@MikedUpGaming) reported

    Is anyone else having issues with #steam not staying connected to #NewWorldMMO / #AmazonAccount ? @playnewworld

  • LuccaCarLino Luccá (@LuccaCarLino) reported

    @playnewworld I have to go work between 8 am and 6 pm. Right now Barri have 1.2k login queue. And thats mean almost 2 hours. There is a limited time for me to play game but i can't even login. This issue going through scam guys. You have to figure it out or too many people starts refund soon.

  • BigHeaded_Gamer Big_Headed_Gamer (@BigHeaded_Gamer) reported

    @playnewworld Tell me how my temp ban went from 24 hours to 48 overnight. Then when I try to customer service it’s a dead end. Keeps telling me to link steam and nothing goes forward from there. Very nice.

  • Slayco3 SLAYCO (@Slayco3) reported

    @playnewworld pls fix this *** queue, i get perma thrown out, for the most part i get back my queue spot but i also really oftent get put all the way back in queue, actually impossible to play....

  • strawhatnub Gareth (@strawhatnub) reported

    @playnewworld No idea what has changed, but today I keep constantly getting crashes to desktop. wasn't happening the pervious few days. Not nice, waiting in a queue of 700, to get in and crash and then have to wait through a 1k queue

  • demovictomino Tomáš Demovič (@demovictomino) reported

    @playnewworld I don´t mind queues that much at launch since...euphoria...but! Why the F after error and re-joining to queue I am at the end of it? Absolute bs, sorry not sorry. Weird thing is that before it didn´t do this, I was back +- at the point before error...

  • RRaukko Ice Hockey And Esports Turbo Consumer (@RRaukko) reported

    @playnewworld Made a cool Login Queue Simulator atleast, this **** getting ridiculous. Spend more time in queue than I end up spending in-game after I get through the queue.

  • mochajeff jeff helander (@mochajeff) reported

    @Chadesh @playnewworld Wow. Had no idea that's what was going on there. Thought some kind of lag lol

  • soulseared 🏳️‍🌈 Rainbow Ajah 🏳️‍🌈 (@soulseared) reported

    @playnewworld You know that a large part of the problem is that people are using W pressed down when not playing to prevent logging out of serves to avoid the limited capacity & fear of queues. Unless you allow people to move or increase capacity ASAP - queues will remain.

  • Monkeh99 Nick Stone (@Monkeh99) reported

    @playnewworld @Konyption Its not playable at all, 3rd day on a row that you can't log in due to errors in the queues, Even big streamers are suffering Not a good look

  • yuvein1 JT (@yuvein1) reported

    @2ndpastthepost @playnewworld @Konyption when error pops up press OK and wait 1-5 mins and it will rejoin the queue

  • ElTony1620 FangoFett (@ElTony1620) reported

    @Sweaty_Fat_Nerd @Aetholite @playnewworld I didint said i want unlimited cap. I said that there have to be a limit and if theres a limit they cant fix the issue of que the only way this will be fix is if the game start dying, they let us join on whatever server we want (no matter how many time) or increase the cap byalot

  • DurandPB P-B (@DurandPB) reported

    @playnewworld 10h00 - 1743th -> 12h08 - 6th in queue => crashed (internal server error, etc...) 12h15 back in queue 2312th -> 14h58 643th in queue ==> crash again 15h00 2769th in queue... I am ok to queue to go on my server... BUT PLEASE FIX IT cause now I queue HOURS for NOTHING !!!!

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

  • Sorrowly Jasmine. (@Sorrowly) reported

    @Usumu15 @playnewworld Exactly the same issue here.

  • BrandonWells01 Brandon Wells (@BrandonWells01) reported

    @playnewworld I think a big problem of the game is that it’s a game that you have to grind. Like shroud said. If you are a causal player then you have no chance. I think you guys need to make a way for casual players to be able to compete with high levers and stuff. You know what I mean ?

  • Marstylerz MarioStylez (@Marstylerz) reported

    @Sandbeam @playnewworld Since the 28th (what you're showing) they added 100 servers to EU. There are plenty of servers that have less than 1000 online players atm. Most of the queued players are simply trying to login to 'their' server where they started instead of going somewhere else then transfer.

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

  • _ZaabZz ZaabZz (@_ZaabZz) reported

    @playnewworld this q **** is so dumb! i was 800 in q and got kicked out now im sitting at 1800 fix pls

  • TheRealNoraxi Therealnora♔ (@TheRealNoraxi) reported

    4h que .. pushback in que line .. 2k each time .. ffs ! fix it! @playnewworld

  • chris91820336 chris (@chris91820336) reported

    @Crotty__ @playnewworld Lol do you really thing wow was like it is now when it 1ste cme out. And they not had 700k+ ppl that wanted to login... Mmmm something to think about.. 👍

  • StevenSinky Steven Sinclair (@StevenSinky) reported

    @playnewworld when you get disconnected or in this instance a fatal error please have some sort of period you can reconnect like 5 minutes as I got this now I am 2.9k in a queue.

  • ATKaizen k (@ATKaizen) reported

    @playnewworld Fix the issue that’s kicking people out of queue’s after several hours of waiting AND then throwing them at the back of the line again.

  • XhAmeRcs XhAmeR (@XhAmeRcs) reported

    It's impossible to play New World. 1500 row and then give error. gg @playnewworld

  • DovahChicken144 Dovah (@DovahChicken144) reported

    @playnewworld How about fixing the damn Error that chause kicking out from the queues???

  • RealWorldCall TwoDee (@RealWorldCall) reported

    @playnewworld so the new feature for logins is queue for 2 hours only to be booted by an error saying "too many connections" its happened 3 times today. please enable transfers asap as a full re-roll is too demoralizing.

  • Magickmann1 Michael Byrne (@Magickmann1) reported

    @delmontyb @playnewworld Annnd I just saw your message so I'll stop there lol. Again though, don't get me wrong. I am REALLY enjoying this game and agree with you that it has mostly been a super smooth launch, but these issues here are self inflicted by Amazon and deserve to be recognized, (8/?)

  • EtoxTheMusic Etox (@EtoxTheMusic) reported

    @playnewworld Yo, please fix the que errors, got booted 6 times now, and dont get my spot back..