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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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matt3yboi
(@Matt3yboi) reported
All of sudden I cant load into @playnewworld has anyone else having the same issue. Please help
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Dewa
(@r4kujou) reported
@Reechii @playnewworld and they still havent fix it, not even a response
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NoCupcakeNoCrime
(@NoMuffinNoCrime) reported
@playnewworld If I wouldn't log in early morning and then afk "artificially" when I need to take a break - I wouldn't be able to play the game considering the 3-6h queues. I won't re-roll on another server since I invested a lot of time and my friends are here. "Fix" the afk or ban me, it's ok
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Stevie
(@steviemartinez_) reported
@playnewworld fix your dungeons. The lag is horrible
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sliwk
(@sliwk_) reported
@playnewworld ARMINE is completely broken. Enemies hit you 2 seconds before they reach you physically.
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D
(@PeopleRDumbAF) reported
@playnewworld I just Spent 2 hours in queue just for my game to crash within 2 mins of logging in. When are server xfers coming?
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JUAN CAMILO RUBIANO
(@Daenethor) reported
@playnewworld Try to play any expedition with that horrible lag, everything hits you like 5 seconds before any animation...
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld lag in dungeons, Aspu world, SA server.
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DudeTotallyKyle
(@DudeTotallyKyle) reported
@playnewworld maybe instead of new afk detection measures, the queue/server issues should be eliminated eh?
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Conner Mejia
(@Conner_mejia) reported
@playnewworld i love when i wait for 2 hours in a queue but when i get in my game crashes and then im back at square one! please fix these stupid server issues and disconnection issues
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theshockcable
(@theshockcable) reported
@playnewworld Let's even make thinking about this BIGGER even if someone were to buy X number of games and have X number of alts and log them in all the same time and go AFK, guess what? ITS STILL A SERVER CAP ISSUE. It has nothing to do with AFK'ers. Think about it. I can prove this.
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Wickd Gamr
(@wickdgamr) reported
@WhoaFlyingChair @KoRnyRocks @playnewworld That's the problem. I don't know if you are in a world that is full enough to get character creation shut off but farming is scarce. Can't go anywhere that isn't already being farmed. Which is w/e that will die down. Throw another 2k on that when the game was originally 1k? Oof
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Julian Jayme
(@JJaymeMusic) reported
@playnewworld fix your game??? Why has influence not been disabled yet with so many people reporting the exploit? Why are wars still happening with bugs?
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Stephen Turner
(@sat77) reported
@playnewworld What is up w/ the desync and lag in the first dungeon. It's completely unplayable. This needs to be fixed sooner than later.
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zeki
(@daddyzeki) reported
@playnewworld it’s a big problem when a quarter of the army can’t get on the war because they’re stuck on a loading screen shouldn’t let wars happen until you guys fix your servers
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StrikeR.
(@tehStrikeR) reported
@playnewworld Can you fix this expedition lag please
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DrSpaceman
(@DrSpacemanGames) reported
@Konshu @playnewworld If you know how to fix the game better than they can, go ahead and tell them, I'm sure they'd be glad to hear you tell them how to do their job!
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Connor Arnold
(@shade8856) reported
Hey @playnewworld There's a slight bug with your achievements, every time I log in it tells me about the title I earned a few days ago. Please fix! A minor annoyance is all, but the sooner it's gone the better.
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld dungeons with a lot of lag in the Aspu world. SA server. please have a look
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Alex
(@DemonRZ) reported
@playnewworld Can you please fix the login issues? 5 times I failed on queue 1, waiting for 30+ mins 5x to get in is RIDICULOUS!
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Nug
(@Nuggggggy) reported
@playnewworld Maybe fix the servers then lmao flops
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UndercoverPotato
(@Grundzer) reported
@playnewworld Fix the lag in excavations
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Tronix
(@tronix604) reported
@playnewworld how about you stop worrying about AFK subversion macros and worry more about the server desync issue that's happening across the expedition/instance servers affecting a huge portion of the player base that can get in. we cant progress main quest line without doing the instances.
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Tobias Pettersson
(@phishyYy) reported
@playnewworld do you have any official standpoint on "Fatal Error" happening for alot of people? Is this something you are working on and is there any official fixes? I've tried everything and I still get random crashes, sometimes with fatal error, sometimes with no error at all.
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Steve
(@MrH_86) reported
@playnewworld Any plans to add disconnect protection to the queue and in-game? If I have to queue for 3 hours I can live with it, but not if I disconnect for a second and have to start all over again. Our place should be held for 5-10 minutes.
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Wuja Bob
(@BobWuja) reported
@ItsBittie @playnewworld yeah - but there's a problem with this function. When You try to make something more about screenshot with emotes, hide HUD immidiately shows up. I wanna make nice screenshots not only when sitting / staying like rock :) hope they will fix it soon.
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld dungeons with a lot of lag in the Aspu world. SA server. please have a look
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Jeremiah 🍥 The New World Bard
(@24KBrownMagic) reported
@DudeTotallyKyle @playnewworld I mean it part of the reason there’s such long queues to begin with. Regardless of them extending the server cap. People who sit AFK for 8 hours while they sleep are a big problem.
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Damoski
(@DamoskiTV) reported
@WhippyXd @playnewworld I wish I had that issue.. I can only spend 3 days a week for 3-4 hours anyway, coz I is a family man.. Gotta divide my time in so many directions... 😭
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SAVAG3-GAM1NG
(@Savag3Gam1ng) reported
@WhoaFlyingChair @horse_noises @playnewworld I am with you brother I’m level 47 couldn’t play today at all due to ques time and the crash 2X on me total wait today was 9 hours I was done after that