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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Loopz
(@Loopzsx) reported
@Frippetv @playnewworld I mean, they have the resources to avoid this type of issues, if they dont make this resources work is their fault, other servers are open right now so it dsnt make sense for me, is a 5 hour maintenance not a 1 hour little bugfix maintenance, and is bad placed in hour terms to EU
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Christoph
(@Christo83081103) reported
@playnewworld It's funny to me that when a game company tries really hard to fix thier game as much as possible they just get hated on.
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Simonect92
(@simonect92) reported
@LairArcade @skywalkergz @playnewworld It's insane how every american is so damn retarded xD do they even teach you logic at school or you just shoot at each other? Easy fix= Server updates on different times according to the server time?
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Bjørn
(@Bjrn18466246) reported
@PPAREUS @playnewworld Apparently your server doesn't think so. It is the problem with a player based economy. Demand and supply.
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ManLikeGoon
(@CTGOON) reported
@Var1ousGaming @playnewworld The problem with that is it would be the middle of the night in the US. lol don't think they want to get in the office at 2am hahahhahah
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sus
(@SycosisYT) reported
@Brett_J_Wolfe @playnewworld Didn’t say they were fixing bugs and problems in “priority” order but I agree they could do it more effectively, there still pushing out patches fixing stuff.
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Truth2Wander
(@Truth2Wander) reported
@Miss_MamaBear @playnewworld Thank you. I'm seeing more posts about it and it's even on the forum you mentioned. Maybe they'll fix it or add a warning for it.
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Red_Hood_05
(@Red_Hood_05) reported
@playnewworld Biggest issue you guys need to fix is enable region transfers! Thats the main thing the community wants 😤
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ReaverRogue
(@ReaverRogue) reported
@GabrylRadek @MrSamwl @playnewworld Lol, I'm not defending anyone mate. It's not alpha, no, but it IS still a newly launched game, with all the problems that brings. Go ahead and name one MMO that didn't have teething issues the first few weeks, or even months, of its launch.
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Parky
(@Parky03699209) reported
@James16321584 @playnewworld nanan bro what they do is they look at it, see the errors and bugs in the code, they stare at it and just say "eh itll do"
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James
(@James16321584) reported
@Parky03699209 @playnewworld I think I may have worked out how their "bug fixes" work.. They do the update allow access to a young relative.. Then ask them is it working ok? Even he notices its still broken so they extend it.. Ask again he's like yeah I think so... maybe... They re-open
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Luffy75
(@vLuffy75) reported
@CeresMage @playnewworld I mean many big game take 3-4 hours on weekly maintenance with less servers, look at BDO maintenance it's like 5 hours regular maintenance. I'm not working on it but i think it take time to be sure all 600+ servers work as intended
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The Little Fish Head
(@fishhead_gaming) reported
@playnewworld Can I ask to why you seem to make EU servers down at popular times but with the US servers you have them down a separate time in thier lower popular times (likt there 01:00-08:00) with the EU (11:00-18:00) wheres the fairness?
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Chris Duncan
(@2legit5u) reported
@playnewworld Thats fine, just fix fire staff casting pillar of fire at my feet randomly please.
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Chris Sanders
(@ChrisSa92526473) reported
@Willy_TheBean @fluffyrainbowx @playnewworld No Will C.J you pay for a service and there utterly **** in it. Will you be happy if they do a ****** job on your car maintenance ne !
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Wickd Gamr
(@wickdgamr) reported
@playnewworld Fixed boarsholm but azoth staffs are still broken.
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Shadrax
(@Shadrax0001) reported
@R6_AueR @playnewworld AWS actually a major server service provider…scary to think about that :p
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Elysora04
(@Elysora0) reported
@playnewworld Is doing it server by server that much of an issue?
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Yağız Aydın
(@YazAydn2) reported
@playnewworld 1)health regen bonus (on my neckle) sometimes not working well. i have to put my inventory and wear again for fix it 2) Sometimes randomly " button not working for auto run. i have to hit a tree for it then working well @playnewworld fix it pls
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Snowy
(@MaybeKye) reported
@xiJonzo @playnewworld Just wanna experience the compass glitch every 5 minutes 😩
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Anders Persson
(@AnpeX74) reported
@playnewworld Yea.. Hope you fix the Nvidia issues. Random popins and slow to load textures with a 3080.... Real bad. No sush issues on my friends AMD Radion card. We both got new PCs also so no old crap here.
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TruthHertz
(@x_iTruthHertz) reported
@AkashBa65371473 @playnewworld Can't believe you're condoning this kind of behaviour. How dare they take the game down from live service to ensure a better overall experience on a day I've booked off specifically to spend time for my wife. I want a refund. NOW!
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jms78
(@jimssi78) reported
@playnewworld bug fix 6hrs downtime???? US server works are u getting cheaper workers like chimpanzee in eu region?? Game didn't launch globally but maintenance is. Any good reason for it??? i won't stop playing this but if this going to be weekly routine.......
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Jarrad Adams
(@Belandrial819) reported
@VexiusxWoW @playnewworld Sorry, I don't get load shedding. I used my education to get a job and purchase an inverter system. One day when you're not working at KFC and earning minimum wage, you'll understand.
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Anıl
(@inan1lmaz) reported
@Pyr0m4st3r @MikeK33545520 @playnewworld Trying to improve what? Those bug fixes on that patch note never happened to me(250 hrs). They need to fix azoth staff 5, epic 580 gs weapon quest. Endgame players are stuck on 60. I'm doing same things with level 1 players as a 60. That isn't even a bugfix patch and takes 20 hrs
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Nick
(@AssistantNick) reported
@playnewworld There are a lot of negative tweets in this thread. I just wanted to say that I appreciate that your team is working over the clock to sort out the issues to make the game better and more stable.
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Vexius
(@VexiusxWoW) reported
@Belandrial819 @playnewworld Changing the subject? I explained the reasoning but you can't handle that it's not a mathematical issue but they reposted. It's ok we'll send you more money from the EU to improve your educational system...Oh wait i mean finance your corrupt government my bad.
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Martin Coles
(@ItsTuggYo) reported
@PPAREUS @playnewworld There isn't anything to fix. it's happening because you can use the lower level mats to hand in for XP on board quests it will balance out when people are not farming levels
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DEBOVE Christopher
(@ChibiSash) reported
@Dreamstatexy @playnewworld WoW weekly restart are literally 15 minutes... So you talk about things you don't know. We also talk about a company of which the leading product is a cloud service, so they should completely but irreproachable on server downtimes. That's what we're waiting of this game.
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savagejourney
(@savagejourney_) reported
@playnewworld sad rats, thanks for making it so obvious you dont really care about anything but US. second time a 10 hour update is gonna fix nothing. so useless