New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • smithmohanty0 smith (@smithmohanty0) reported

    @Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • bujoojoo bujoojoo (@bujoojoo) reported

    @MiltonTPike1 @playnewworld @SheriffEli - your boy has a problem...

  • MadTighTinc MadTighT inc. (@MadTighTinc) reported

    @playnewworld FIX ARMINE EXCAVATION on the TRAPALANDA server...... IT'S BROKEN....!!!!!!!

  • MrBabySinclair MrManVan (@MrBabySinclair) reported

    My New World gaming experience... Wait in a queue for 3 hours while at work... get in the game after work... Internet cuts out for 10 sec and I get booted. Greeted by another 3-hour queue! There needs to be a grace period for timeout issues, please. @playnewworld

  • telinga4458 telinga telinga (@telinga4458) reported

    @davinityyy @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • Hasking10 Tito (@Hasking10) reported

    @OnceMagnus @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…

  • lucaskill49 LUQUINHAS (@lucaskill49) reported

    PLZ FIX THE TAMAG SERVER, I NEED PLAY WITH MY FRIENDS @playnewworld

  • MadTighTinc MadTighT inc. (@MadTighTinc) reported

    @playnewworld @BluntForceBambi @playnewworld Broken Armine excavation part of the story mission no go no orb no play

  • smithmohanty0 smith (@smithmohanty0) reported

    @Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • omatheusluan Matheus Luan (@omatheusluan) reported

    @playnewworld some positioning on lag dungeons on server kukku sa?

  • 303Apples 303 | Apples (@303Apples) reported

    @RembrTheFalln @playnewworld If their socials team responds to this, then the cat is out of the bag and everyone will see it. I would imagine they are looking to fix their system before acknowledging this is a problem. still not cool

  • Sriracha_Lord The Sriracha Lord (@Sriracha_Lord) reported

    @playnewworld are we on west coast servers going to get a fix for the dungeons being laggy soon??

  • SirMattDoesIt Matt (@SirMattDoesIt) reported

    Can we fix the Amrine dungeon please? So many people are stuck at this main quest because the dungeon is bugged… @playnewworld

  • TTVPappasalt Salty (@TTVPappasalt) reported

    @playnewworld Royllo is having that dungeon freeze issue.

  • telinga4458 telinga telinga (@telinga4458) reported

    @mpform @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • Marstylerz MarioStylez (@Marstylerz) reported

    @crownchannel @playnewworld Any update on the lag/desync in Expeditions ? It's been 5 days now and Amrine is still unplayable (you receive damage 2-3 seconds before the mobs start their attack animation). Kerguelen server.

  • smithmohanty0 smith (@smithmohanty0) reported

    @Dionatang_ @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • Moker1989 Matt (@Moker1989) reported

    @playnewworld I keep getting timed out errors when trying to log in. Any help!

  • ZyensTTV Elemental (@ZyensTTV) reported

    @playnewworld Amrine IS broken .... cant get into it whole server is having this issue..

  • smithmohanty0 smith (@smithmohanty0) reported

    @mpform @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • ayylmao318 Christian (@ayylmao318) reported

    @playnewworld Marshjaw doesn't spawn in El Dorado server. Everyone in the server is having this problem and can't finish a quest. Would your team look into it, please?

  • Zach84359855 Zalbaugh (@Zach84359855) reported

    Awesome. Wait in Queue for an hour to play just to have my game insta crash and now the queue is up to 1000. Increase server size please @playnewworld

  • dinoviscki Noviscki (@dinoviscki) reported

    @playnewworld do you guys have any news about the LAG inside the dungeons??? cuz it's really unplayable and people here in Kukku server are getting quite frustrating about that.

  • connor_wiltse Connor (@connor_wiltse) reported

    @playnewworld Your main quest line is broke. Amrine quest does not work is there going to be a fix anytime soon? @playnewworld

  • smithmohanty0 smith (@smithmohanty0) reported

    @TsoraPop @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • KJaggerX Kip (@KJaggerX) reported

    @playnewworld stop with all the other crap, and fix your servers! 500mb internet and I get nothing but lag detected. Highest ping I have is 32ms.

  • telinga4458 telinga telinga (@telinga4458) reported

    @ljorts @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • Burg3rtrash error code —-.-:-,-;-,8837,-,/;: (@Burg3rtrash) reported

    @playnewworld I made my character on the wrong server ima cry HELP. Ps love the game it’s incredible my only problem is now I have to restart entirely to play with the boys

  • joshmccarroll88 Josh Mccarroll (@joshmccarroll88) reported

    @chewman11_tv @playnewworld I was able to just login chewy...

  • LifelessShutIn Joe? (@LifelessShutIn) reported

    @playnewworld i dont play your game but i have witnessed a severe lack in fish recipes and fish and I recommend u fix that before anybody else finds out