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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@DPJFanClub) reported
@TheKoreCow @playnewworld Don't play on a giant server with a streamer problem solved
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Grolback
(@Grolback) reported
@LtBuzzLitebeer @playnewworld I gave up on Valgrind server, but when I signed up in another one, I was able to get in both night that I’ve played it, no issue 👍
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Mello in love 🥰🤷🏻🏳️🌈
(@ohitsmello) reported
@playnewworld just got kicked out of the queue on Tir Na Nog EU. No error message, just back to character select.
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SnapZ
(@ohsnapitysnapz) reported
@ZzaManX_ @bucablut @playnewworld you clearly dsont know how networking is done in games lol they cant just let every one it would crash the servers or make them so laggin no one would enjoy it.
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Cronobeats
(@crxnobeats) reported
@playnewworld Something is scuffed with the Amrine Expedition, earlier today 2 people crashed after the dungeon. Just now another guy and me. And no queue spot saving for DC's and crashes is very infuriating when you have to sit in queue for 3-5 hrs after a crash. Pls fix.
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Lilttjoe
(@WarJoe236618371) reported
@playnewworld Fix your system! I’m in the middle of dungeon and got D/C, now I have to que up for 1000+ again. What about my team. This is so stupid. You should at least give a player 5-10mins to relog. This is so so so annoying. Why you punish people who got d/c like this?
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Kathryn the pink kitti
(@kittikelo) reported
@MissTripolar @playnewworld Woo login queue stream
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NOLΛИ 💀
(@ThyDeathly) reported
@KamiKisu_ @playnewworld Same on my server. I saw many that were there for hours. It sucks. Hope they put in a fix or something.
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Indypoppppp
(@indypoppppp) reported
@playnewworld could you please look at the starting area queue bug? I have been unable to login for over a day its really game breaking!
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Entrak's hideout
(@Entrakgaming) reported
I wish that @playnewworld could implement a queue functionality that kept your place in the queue for 2-3 minutes, in case of a client crash. Because those occur quite frequently. Sucks having had to wait from 700+ to sub 100 for hours, only to crash and end up at a 1000+ spot..
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Jimmyisabot
(@jderoc) reported
@ZzaManX_ @playnewworld @RuneScape was running stably with a couple dozen servers in 2001 even each at 2000 capacity and zero lag! That being said there's a little more server side but I definitely hoped we'd be further than this by 2021.
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Matthew Maples
(@Meyples) reported
@playnewworld You really need to add DC protection. Give players like a 60 second window to reconnect after a DC without a queue. Its bullshit having to eat a queue to get on, play for a bit, then get a random game crash or error and end up in a 6+ hour queue...
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BigusDikus
(@BigusDikus3) reported
@playnewworld Can I get one of those amazing random Twitter ban appeal checks you've mentioned? Biggus Dickuth on Hy-Brasil. Happy to change my name again ASAP but y'all didnt even give me a warning on this totally made up spelling. you'll find 0 chat or abuse. Let me in to fix & spend!
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CHEERY💀
(@XcheerybombX) reported
We will see if the stream works today @OBSProject has been crashing with an Encoding error and crashing @playnewworld for me. So I've been waiting in ques a lot and had to decide not to stream the last 2 days so that I could play. Hopefully I've fixed some things and it works :)
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NichromeGamesTv
(@NichromeTv) reported
@playnewworld Fix the game before u fixin server....how hard can it be?...dungeon gameplay dont work tanking dont work...my healer cant heal me with basic heal?
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Mikey
(@98Harrington) reported
@playnewworld a good way to fix ques would be to allow the player to play on any server in the same world set with the same character
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NIGHT OWL CHEMIST BLM
(@NightOwlchemist) reported
@Krispyontwitch @playnewworld They added servers so if you have issues just switch to a diff one
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TheSpaniard
(@TheSpaniard1876) reported
anyone else have the problem where Steam doesn't show you which friends are live in @playnewworld unless you pop out the friend list?
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Darren Elliott ( DΛYR )
(@DAYRLIVE) reported
@amazongames @playnewworld Please fix the servers These cues are insane
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Ghoulish
(@TheRealGhoulish) reported
@playnewworld I was 49th in queue after 3 hours or so. All of a sudden, it said failed to login. Clicked play to get back in queue. I am now 1455th is queue. Feels bad...
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James Wolff
(@crazymonkey202) reported
@JeffBezos @playnewworld How about you fix the queues before you go around claiming your game is a success. You only own the biggest server farm in the world. It's inexcusable that it was released in a state like this.
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dasMEHDI
(@dasMEHDI) reported
We'll be back later this evening Game crashed and we're not 1500 in queue @playnewworld really needs a crash prio
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Ognian Dobchev
(@ODobchev) reported
@playnewworld Can you tell me what error 25 is when I launch the game? It's annoying because I need a lot of time to patch it up for a while and then it happens again. Today I couldn't launch the game the whole day.
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Ethan Price
(@Paradox_EP) reported
@CarrdinalSin @playnewworld Yeah it depends on time of day. If you're not working from home. Knowing when to get in is hard
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xAubriex
(@ApatheticAubrie) reported
.@playnewworld if you're not going to fix your **** server cap let me transfer now. sitting in a 6 hour queue every time your game bugs out is the worst experience i've had in an mmo, and i use to play wow
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richard trinder
(@trindermon) reported
@JeffBezos @playnewworld Really enjoyed the 4.5 hours in a login queue this evening. will go sleep now.
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Lilttjoe
(@WarJoe236618371) reported
@playnewworld Fix your system! I’m in the middle of dungeon and got D/C, now I have to que up for 1000+ again. What about my team. This is so stupid. You should at least give a player 5-10mins to relog. This is so so so annoying.
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John 🇬🇧🏴
(@Johnave_192) reported
@playnewworld Super frustrating when you've only got a couple of hours at night to play. Get home, sit queued for two hours. Then when you're in the low hundreds... Error Message and not the one where you can just wait and stay queued. Not starting again on some low pop realm.Sort it out!!!
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Mrtyp1
(@Mrtyp11) reported
@playnewworld Please help me I've got a weird glitch that makes it so I'm lying on the ground dead and cant do a thing please, fix this bug so that I can play the game.