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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lowedownanddirty
(@lowedownndirty) reported
@playnewworld Well fix server queue issues and people maybe would no life #PlayNewWorld
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Admiral Crow
(@CrowAdmiral) reported
@WUOutkast @WheaT0ast @playnewworld The biggest issue is iron you needed it for everything and it's a starting ore..... Spawn rates need to be amplified or reduce the need for higher tier smelting... annoying I cant smelt starmetal because I cant find iron...
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👻VALK SPOOKY SPARTA👻
(@Rossofsparta) reported
@KristenRaeTTV @playnewworld I waited 5 hours for the game to crash for the queue to be over 1200.
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Jose Diaz
(@jfdd2010) reported
@Coleybama @primegaming @playnewworld It's all about gpu lottery. If your gpu has their components properly soldered, it can handle New World without issues. The problem comes when the game requires the full components of the gpu working at 100% where the not so good components start to fail and brick the gpu
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Derek
(@TopTalentYT) reported
@playnewworld Just waited 6 hours for a queue to be told "Login failed" & now I am back in queue. Are you kidding?
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Matt
(@Mattkochan1481) reported
@playnewworld Are you working to fix the game freezing?
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Mike "HilmMike" Dillon
(@HilmMikeEdits) reported
@playnewworld needs to fix the bug where it pushes you out of a farm animation (mainly ores) where you can't farm it again because of said bug and it keeps kicking you from farming
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Josh Cruz
(@Cruzicide) reported
@playnewworld Any update or patch on the UI bug? With how bad queue times are I hate having to re log to fix it, other than that LOVING the game and plan on investing a ton of time 👌
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Josh parker
(@Joshparker612) reported
@FlipSide161 @playnewworld Have you found a fix? I have the same issue
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&
(@GeckoTo) reported
@playnewworld Fix dungeons its laggy af inside them
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Scryer_569 🔞
(@Scryer_569) reported
@BriceClary @ZeroExcuse @playnewworld So you would have rathered the servers crash and burn from overload, than let people smoothly enter with queues? Sure. The times were horrendous. But yknow what, I didn't lag at all when I did get in.
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Tom Green
(@tgreen2241) reported
@playnewworld Nah, queue for 3/4 of the weekend then have a crash and repeat!
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Inacurate
(@Inacurate) reported
@playnewworld Could y'all increase the reconnect timer to say maybe 2 minutes? Long enough for a cable modem/router restart? I know the queue will be less of an issue as time moves forward, but if internet cuts out for 60 seconds, it's a bummer to sit & wait in queu again.
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Derek Mueller
(@DRLM_) reported
@playnewworld @playnewworld Great game use my tuning orb and get an error 2 mins into the dungeon "server failed to describe world" and instantly get kicked try to log back in and now 1200 queue.....
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Bew
(@Bewberries) reported
@playnewworld Can you guys give queue priority to people who logged off within 5 minutes? It sucks to crash in the middle of something and not be able to get back on for an hour or two
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Wildguns
(@Wildguns84) reported
@playnewworld Lol yeah right. Tell that to the queue and random lag issues
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BorgasNight
(@BorgasNight) reported
@playnewworld 4 hours in Queue and play 2 hours to have Fatal Error and try again more time in Queue...The game is good and fun but this Queue problem has already made some give up
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MrYabrevo
(@MrYabrevo) reported
@playnewworld Are some item drops broken? I am lvl 102 logging and still hunting for petrified wood. Never seen a single piece. Have use logging skill food as well as a are with luck on it. Asked in chat and apparently most people have never seen one. I get rare, but these are a myth....
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Josh parker
(@Joshparker612) reported
@xumbik @playnewworld Have you found a fix? I have the same issue
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UwUmeDaddy
(@ume_daddy) reported
@playnewworld any ETA when ull fix Dungeon Servers on Antillia EU Central? Have been a mess last 2 days, complete desyncs nearly impossible to complete without overgearing it, tons of people stuck in MainQuest
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AzuK • twitch.tv/4zuk_
(@fourzuk) reported
@playnewworld 6 Times in the last 8 hours my game just close whitout explain after i get 1st position, and enter in game, this issue hapens when i exit the Amrine dungeon!
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MrYabrevo
(@MrYabrevo) reported
@LemmyBravo @playnewworld 5 mins? So I gotta log out if I want a sandwich? Don't be silly bro, the 20 min afk kick is fine. The auto-click people are the problem and I report every single person I see doing it. I get what your saying but 5 mins would be a joke.
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Rizraz9899100
(@rizraz98) reported
@MarkFreemann @playnewworld You indeed shouldn't. It was an issue in the beta, and now after launch there have been new cases of people frying their cards. Don't play this garbage until a serious statement comes out from either company
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Cam
(@Camron1313) reported
@playnewworld You guys going to fix the Abandon event bug where it never goes away on your screen?
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Vasku
(@vaskumer) reported
@FATE4k @playnewworld I have a 2080 and have the same issue, will wait for a future update but sucks to not be able to play
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Xspokengalaxy
(@woodzy64) reported
@playnewworld hey after i sign into new world after like 5-10 minutes the game freezes and closes randomly and has no crash error at all. it's only been happening today any way to fix it?
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld Yeah no life broken game u got people skinning 200 and u limited leather thank for not banning the exploiters doing the cave bear glitch
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Drehmini
(@Drehmini) reported
@playnewworld There needs to be a priority queue for players who crash out or need to relog. I got kicked out of the game when doing corrupts and the queue is over 1500.
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Zulu
(@ZuluOnly) reported
@Alpal010 @playnewworld lose pvp quests and some armor; game crash means im in an 1100 queue to get into the server I play on though
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Charles Pointer
(@RedVikingLord) reported
@playnewworld Keep getting a Glitch where my map locations like the towns are not there and cant fast travel.