New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/18/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Sorcerer Mats Adams (@Sorcerer) reported

    @playnewworld Please take care and be fast, I need my fix :(

  • davidchattenton david chattenton (@davidchattenton) reported

    @playnewworld So many babies with no life complaining all the time maybe try do something constructive for a few hours instead of complaining ... Everyone wants too play the game but surely you would rather have them fix things properly instead of rushing it and creating more issues

  • boooked booked (@boooked) reported

    @LaursenKapper @playnewworld buddy i have 10 ping ot the servers? this is a widespread issue HAHA

  • SirLanky_ Sir Lanky (@SirLanky_) reported

    @playnewworld Hope this is to fix some of the code in the game! Let's save some GPU's!

  • SamWitts2 Mysticalmaid (@SamWitts2) reported

    @playnewworld Oh boy, good luck. Nothing like tech issues to ruin the day.

  • Dubberatlast DUB53 (@Dubberatlast) reported

    @playnewworld Please fix the dungeon Dsync lag. 3 times in first dungeon and its just unplayabe on EU

  • HakanCosgun4 Hakan Coşgun (@HakanCosgun4) reported

    @playnewworld I made the dungeon to the end, but it didn't count my quest because I died at the last second in the boss. My key is gone, don't you need to fix some things now?

  • gameadictive gameadictive (@gameadictive) reported

    @playnewworld You'd better be worth the wait and the trouble this game has been giving you. Otherwise you will earn the hatred of the entire community, even if we continue playing you will give us a lot of shame.

  • Seeaannyy_R6 Sean du Plessis (@Seeaannyy_R6) reported

    @playnewworld Take your time just fix the stuff that needs to get fixed pls

  • TheRealNosco Nosco (@TheRealNosco) reported

    @playnewworld No problem ill sleep and play untill tomorrow morning..

  • Blokshaka BoomDK (@Blokshaka) reported

    @playnewworld so once servers are up we will all sit in the login screen for another 3 hours

  • cshelley1212 LeJinster (@cshelley1212) reported

    @playnewworld I have no game to play and I’m gonna make that everybody’s problem

  • philiplundeval1 philip lundevall (@philiplundeval1) reported

    @playnewworld This is bad. ive been waiting for sooo long man.... fix ur **** hahah...

  • AngryConsGamer AngryConservativeGamer (@AngryConsGamer) reported

    @playnewworld Hey guys it's been over an hour. I've been just sitting at this login screen for a couple hours now. Can we get it together, please?

  • DesgunBE Gott 🦒 (@DesgunBE) reported

    @playnewworld If you dont fix the expeditions with this patch, your company is a ******* joke

  • WalnutBunny Annabelle (@WalnutBunny) reported

    @Sidefx06 @AlmanaxWinch @playnewworld are you really this ******* stupid? server transfers are a solution to the problem of queues taking multiple hours to get through. if you can't play with your friends cuz they don't want to leave their full server, that's *your* problem - other people shouldn't have to suffer.

  • PolaHype PolaHype (@PolaHype) reported

    @playnewworld how can there be a technical problem with an update like this?

  • GodLikeQuinnDog Quinner (@GodLikeQuinnDog) reported

    @playnewworld Fix your dungeons dsync

  • imHAKUuuu imHAKUuuu (@imHAKUuuu) reported

    @playnewworld ew what the actual ****? this is amazon ******* game studios lmao. yall acting like this is some small indie game company. we paid for a service, get this bullshit straightened out jesus ******* christ.

  • boooked booked (@boooked) reported

    @Irenicus71 @playnewworld enjoy kid? we are all lagging in the wars on AP Southeast

  • Nizzyx4 Nizzyx (@Nizzyx4) reported

    @playnewworld How about doing maintenance during night??? Game is offline half a day and we it goes online we only have 30 minutes to sign in for war... what a joke

  • CluelessInAA Rainer (@CluelessInAA) reported

    @playnewworld Son of a *****.... WTF? Let's go... need my fix

  • Kirknas7y Justin "Kirknas7y" Kirkland (@Kirknas7y) reported

    @playnewworld I hate you, but I will sign in upon the servers coming online

  • WalnutBunny Annabelle (@WalnutBunny) reported

    @Sidefx06 @AlmanaxWinch @playnewworld imagine not realizing the problem here

  • IncredibleJ0ker IncredibleJoker (@IncredibleJ0ker) reported

    @playnewworld If I can login for lunch and play in 2 hours groovy. If not, no big deal. Just hoping this is up by 5 pm CST today lol

  • f99834 PEW! (@f99834) reported

    @playnewworld YOU DUMBFUCKS FIX UR ******* GAME

  • davidchattenton david chattenton (@davidchattenton) reported

    @ZenHeadshot @playnewworld Compensation for what? Not like you have too pay subscription fee you can literally play as much as you like once they fix it ....

  • f99834 PEW! (@f99834) reported

    @playnewworld HELLO I PAYED 50 BUCKS FOR THE DELUXE EDITION I WANT TO PLAY IS NOT MY PROBLEM YOU GUYS HAVE ISSUE'S ABBORT THE PATCH SO I CAN PLAY

  • CruzKun_ Jo' (@CruzKun_) reported

    @Sunachu_ @Xzstance_TTV @playnewworld Wow release a patch each day after launch a new extension… and fix major bigs first… and when major bug are reveal on betas, its fix before launch, here its not. Like all feedback we did on many betas, they dont care …..

  • Skrilleyx Skrilleyx (@Skrilleyx) reported

    @playnewworld What's your problem?