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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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AzuK • twitch.tv/4zuk_
(@fourzuk) reported
@playnewworld BROOO FIX THE PPL GET BAN IN MIDDLE OF STREAM A LOT OF PPLS GET PERMA BAN WHITOUT EXPLANATION
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Pistol_p3t3
(@pistol_p3t33) reported
@playnewworld Fix the amirine bug. Every time we get in a big pvp fight there is a bunch of invincible people exploiting the bug. Ppl are also power leveling with it too. Breaks the game completely
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PHaRTnONu
(@PHaRTnONu) reported
@playnewworld I was coming to your twitter specifically to find out some news on fixing the existing server capacity. glad a update (or reiteration of the same state) just wish we knew a time frame or is there a build being tested currently, or are thier fundamental compatibility issues?
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Fox
(@FURF0XSAKE) reported
@Borja34133195 @playnewworld How is a developer meant to help the fact that people want to play with a streamer? Also, every brand new big MMO has this queue time issue. Hell, even WoW Shadowlands had some poor queue times and that was just an expansion.
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Kuraikari 💉💉
(@kuraikari) reported
@Curious3D @thesupprincess @playnewworld There are actually multiple types of errors. The one you mean is the "too many requests". But there is a "configuration error" which puts them automatically behind, even without restarting manually.
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Osama
(@WildB0at) reported
@Wild_Ratchet @goonraccoon @playnewworld then go gucking play what are you doing here ? let people complain so they fix it instead trolling…
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Yep.. today we rerstart with a new chracter, loose all the work done, repeat it all in a new server with LOW population.. tomorrow that server is HIGH (because meanwhile it fills ) and here we go again to the same queue problem...
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Greekology
(@Greekologytv) reported
Its really discouraging, working for 7 hours, coming home & waiting in a 3 hour Queue just to get "internal Server error" right before i get into the game. @playnewworld
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Aitor Tarruella
(@_rocketmapache) reported
@JJustHarry @playnewworld Also, maybe this rant wouldnt happen if they prioritize fixing login bugs instead of adding more 2k capped servers.
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marxtopwar
(@marxtopwar) reported
@GodfatherY2K_G @slydanwow @playnewworld This guy had an actual support issue and you come back with a ******** comment? Get outta here
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Thomas Lasky
(@ThomasLasky33) reported
@playnewworld resolve the long queues problems and after that add the possibility to transfer our character ;)
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NotMihal
(@NotMihal) reported
@playnewworld I’ve now been kicked from server queue 3 times. As more and more people join the further I get set back. From 400 to 700 to 800 and now 1000. This is the only issue with the game as far as I see it. Figure it out.
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hzA
(@arturhzan) reported
@playnewworld And **** SA servers ? we have bug of people getting invulnerable and abusing of this bug, Amrine Dg not working making impossible to continue the main story and no pronouncement about it.
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leo
(@locof6) reported
@playnewworld Should have out SEA servers wouldn't be having all this damn issues
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Wolf
(@NSO_Wolf) reported
@playnewworld My game keeps crashing with the error "Game security violation detected" what does that mean
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BadMadds
(@_badmadds) reported
@playnewworld I love this game so much, and been playing all I can. However, this is the second time I’ve been kicked due to a random lag spike that is only in game and nothing to do with my internet, reconnected within five minutes, and still had to sit through the 3 hour queue.
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oWhiteops
(@oWhiteops) reported
@meowzheok @playnewworld I'd say verify your files. Maybe something happened. Not sure haven't seen that error before but could be something to do with either the files on your PC or your account.
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Hyperpanicz
(@hyperpanicz) reported
@playnewworld make people wait 3 hours and Q time just a disconnect at 5 the weight 3 more hours Why the f*** is there not a protection for disconnecting why do I have to restart the whole Q like what the actual f*** Amazon
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Vostik
(@Vostik_) reported
Amazon to Steam Link does not work after signing in, just refreshes to previous page, Twitch Login in game is not working, and cannot find any support on it. @playnewworld
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vitu 👹
(@_tabarnak) reported
@playnewworld Just ******* fix the Dungeon and the imortal bug
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𝗥𝗘𝗠𝗜 맛있는
(@PrinzRemi) reported
@playnewworld I wait in line for 2 hours and when I get in I get an error, what do I do?
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Aladdin
(@AladdinLTD) reported
I’m kinda stressed about this queue system in New World. Like how can I spend time in queue,client crash and then be placed right back into a queue? Horrible experience. @playnewworld
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Cherry Jam
(@cherryjamvan) reported
@playnewworld I'm sure many people would happily transfer to another server if they could take their character with them. THAT WOULD HELP YOUR QUEUE ISSUE.
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Fennell Preddy
(@KiberznBitz) reported
@playnewworld on US East Nunne Chaha Server: There is a Glitch from Amrine Bug, where you can't be damaged after you leave Dungeon.. People on are server are abusing this bug now in PVP to take locations... Please fix this on US East @playnewworld
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James P
(@jimezp95) reported
Love waiting in a queue of 2500 people for 2 hours, getting to 23rd place and then getting an error code @playnewworld and being kicked back to 800th. absolute joke.
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hzA
(@arturhzan) reported
@playnewworld And **** SA servers ? we have bug of people getting invulnerable and abusing of this bug, Amrine Dg not working making impossible to continue the main story and no pronouncement about it.
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Oshzak
(@Oshzak) reported
@playnewworld PLEASE! Raise the player count on servers! Make it a mega server or something. I was just waiting in a long Q. Just to have the game crash as soon as it was my turn to play. Now I'm back in line at 2477....
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meowzhe
(@meowzheok) reported
@playnewworld Keep getting kicked out of queue as soon as I'm in the first one in the queue. It keeps giving me the same error "CONNECTION ERROR: Failed to configure". It's been happening all day and I cannot access my character.
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Antonio (Iskadar)
(@Iskadar54629712) reported
@playnewworld Dear Amazon, do we want to solve the problem of the infinite queues to enter a server? It takes me from two to four hours to play a game and, for someone like me who works during the day, all this becomes impossible.
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leo
(@locof6) reported
@playnewworld This was so badly organised what an absolute **** show. Just so everyone is aware the developers knew this was going to happen the same errors and ques happend in beta absolutely disgraceful changed nothing made us wait a whole month just so more twitch advertising could happen