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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld IS THE EU CENTRAL SERVERS DOWN? I cant connect.
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Grynch
(@GrynchGaming) reported
@playnewworld Can you fix the queue, everytime i log in the queue is approximately 200-240 people and I get kicked before I get into the game and have to reque
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Szymon
(@Szymon04588901) reported
@playnewworld What is currently happening with the EU servers? The character dissapeared. When I try to open the game there is some kind of "internal server error". I can't even join the queue. Not to mention that when I could it got bugged after some time and kicked me out of it.
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Crypto Lorax 🌲
(@CryptoLorax) reported
@playnewworld Yooo can't Login, servers are deadd
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Phil
(@PhilsMinis) reported
@nervgear22 @playnewworld @ochapeieiro Yep Yep EU Login Servers are down it seems Game servers seem unaffected
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aLmiR
(@donalron) reported
@playnewworld Fix this please
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eMortalitii
(@EMortalitii) reported
@playnewworld FIX EU'S SERVERS FFS
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Masked Myers
(@St_Forehead) reported
@playnewworld bruh your ua login servers not working
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二コラス♪Nicolas
(@Neeravin) reported
@MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..
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sqish1
(@sqish11) reported
@playnewworld after chosing a faction i just get an error message and my char seems to be deleted: auth result http error response code so nothing is online! what ******** :-(
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Qaelis
(@qaelis) reported
@playnewworld Are the EU servers down? I can't seem to login, let alone see any servers or my characters.
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OlliepartonOP
(@kakiwaka) reported
@playnewworld Stop promoting your **** and fix it instead first
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Ryan Murphy
(@Murphy1up) reported
@m_jastrzebski_ @playnewworld What time do they need? Servers launched over 12 hours ago in EU. MMO's have round the clock staffing. I'd say tens of thousands of players kicked out login server queues is a fairly big issue. Even a simple "we know about this, we're working on it" goes a long way.
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fuDDel
(@fuDDel1) reported
@playnewworld @Osxgeekgirl I have the exact same Problem @playnewworld Maybe Login Servers down?
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Peter Gottlieb
(@PG4m3er) reported
hey @playnewworld, how about an update about your bloody login servers?
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Lakeroni
(@Lakeroni2) reported
@playnewworld 2 of my friends characters got deleted after having a error while waiting in queue, any way for them to get them back?
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SpookyTxe 🎃🎃🎃
(@TxeRincon) reported
@playnewworld FIX YOUR DAMN GAME FOR THE LOVE OF GOD.
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Søren Koefoed Madsen
(@Cowfoots) reported
@playnewworld EU servers are totally down for login - What to do? My community on Discord all have the same problem - please help!??
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Corpsehh
(@Corps3hh) reported
I was waiting in que and kept getting kicked out, had an error message and now my character doesn’t exist anymore??? @playnewworld what’s happening?
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Chizanu 죄인
(@chizanul) reported
@playnewworld server down
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Scholar
(@GonzoScholar) reported
@playnewworld So when are you guys gonna fix the EU server so we can actually login ?
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Fran Perez
(@mrrocks) reported
@playnewworld @Osxgeekgirl Same issue here, now I don't see my character or can connect. After 5h of queue. This is ridiculous.
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Masked Myers
(@St_Forehead) reported
@playnewworld bruh your EU login servers not working
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Crypto Lorax 🌲
(@CryptoLorax) reported
@playnewworld No one can login on EU man fix this
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lolle5pop
(@lolle5pop) reported
@playnewworld fix your ******* servers
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Venomspawn
(@Venomspawn1) reported
@playnewworld @ochapeieiro Did you take down the EU login server?
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Mark Robin
(@Magnetron00) reported
@Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌
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Highly Addictive Gaming
(@HighlyAGaming) reported
@playnewworld @ochapeieiro Char name is HighlyAGaming Eu server Caer Sidi lvl 6, joined queue at 4:30 got kicked off when i got to position 5 at 5pm then joined again and surprise surprise got to the front of the queue and at 8 pm got kicked and now get the http connection error along with the response one
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Marcus
(@Marcus83012971) reported
@playnewworld Servers down?
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Anna
(@LaellenVS) reported
@playnewworld So any update about the EU login server?