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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Steelcryo
(@Steelcryo) reported
@Joaa_1020 @playnewworld I've stopped playing, not because I've given up on the game, but because I want to wait until it's a little less broken. I do have faith the devs can do it, but I'd rather wait a while for the extra polish.
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Mamzir
(@Official_Mamzir) reported
@sidthakid151 @playnewworld and?.... They keep doing this stuff and they haven't even fixed the issue. This is a bandaid fix, 3 hours for a patch when it didn't take 3 hours to disable it makes no sense.
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Zhatt
(@Zhatt6) reported
@playnewworld you left one server down
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Fennyfenfen
(@Canadianserver) reported
@playnewworld i had high hopes for this game. Every new week and glitch lets me down a little more. Hoping for a more complete experience soon.
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Will Cousins
(@WilllCousins) reported
@itzSpyda @playnewworld Validate your game files on Steam and it'll fix it. Has it 3 times now.
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Shane Phillips
(@ReaperPhilly506) reported
@playnewworld The bot issue is going to kill this game if it's not stopped. It's getting really bad.
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PhatFallen
(@PhatFallenn) reported
i have spent over 500 hours playing new world. i get off at 5pm for the patch to get back on to find out i have been wrongfully banned. i have never been banned in any game i have ever played for any reason and i would never in my life cheat in a game. fix this @playnewworld
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Riz
(@Rizbitz1) reported
@playnewworld already got my refund for your broken game. Thank you
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SoberTTV
(@SoberTTV) reported
Must be cool to be a game dev or a mod for a game dev company. You know giving out false bans then say we will look it to it like cool look forward to the 3-5 day process for the game that i have invested 600 hours in 1.5 months time. @playnewworld great service 10/10
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Recluse
(@itsRehhk) reported
@TheGameHamster @playnewworld No this for trading post fix. Not update
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Zhatt
(@Zhatt6) reported
@playnewworld hey, you left one server down
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RiZEN | Tyler
(@RizenGamer) reported
@Bluedemonde @playnewworld Good thing that each of those has absolutely 0 relevance to a game release lmfao. Even then you see the same **** with cars. Ever heard of a product recall? Something in a product can be discovered to have problems or be unsafe and it gets recalled and fixed.
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Zack
(@AlwaysWarfare) reported
@playnewworld Our server has almost become unplayable, all the covenant have duped void gear, and are taking the land, raising taxes, and making the game super unfun, either ban them permanently or allow us to transfer again because all my friends can transfer but I can’t, please fix
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@gringogato @Hulk_Rage1985 @playnewworld So true. They don't understand the complexity of a game like this. There are a lot of issues but it's truly an achievement to have such a massive world, with SO much going on, it boggles my mind it works at all! I'm not a programmer but I do understand it's very complex.
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Calm Blue Ocean
(@ReadPete) reported
@Hulk_Rage1985 @playnewworld recommend you go have a break and come back in a year or two when a bunch of problems have been discovered and fixed. the fact that there are many problems doesn't detract from the fact that it is fun
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QuarterGhost
(@QuarterGhost1) reported
@mede_rs @Buzzlightyear3k @playnewworld (part 2)i got 600 hours into the game and i can assure you theres no way in hell id start that grind all over again. every mmo i played before had duping going on for some ammount of time and tbh new world is most likely the ones that resolved the issue the faster (think uo,eve..
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Stephen Williams
(@wil0087) reported
@playnewworld we wre so hyped for the AppleHar 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GIVEUSANAPPLEWAR
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Justin
(@LittleBabyCrow) reported
@JMitchell0713 @JosephHammer19 @playnewworld I mean they could disable trading the duped items and leave everything else. Like if trophies are the problem it can't be that hard to just block those from being moved around.
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ComicBooksPlus
(@4ColorCrack) reported
@hamashl1 @playnewworld Well cause regular time would mean 1 group of people would always be effected by down time. Next fixing bugs is not a set issue. It's not like changing a tire. There exploits that didn't discover but thousands of people trying too & then add the internet so once a person knows
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DannydeFou
(@dannydefou) reported
@playnewworld I have given up,too much disapointment!Hype,buy,cant Play, wait,cant Play with Friends,waiting for Tokens,everybody on different Levels,still waiting in Line before playing,Trouble with Patches and for what?empty Server,Economy dead,trading turned Off!Most Friends quit,me2!
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Ash4u
(@artishod4) reported
@playnewworld Dear New World there is a little bug about food in War / when I used Focus food tier 3 my focus downgraded from 280 to 250 and though it was bugg I used another one and it went 220. maybe you should consider to fix that as well
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RiZEN | Tyler
(@RizenGamer) reported
@Bluedemonde @playnewworld What it sounds like your dense *** wants is a company to release a game and then say “alright enjoy it. We’re never going to update, touch or fix this game again. It is how it is.” And then they start working on the sequel.
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Praveen Ram
(@praveenram1983) reported
@playnewworld I will start long hrs gaming after they fix all the bugs and exploits...
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Kirball
(@Kirball904) reported
@playnewworld I still can't log in. Keep getting an error.
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Carlos Pigotti
(@CPigotti) reported
@playnewworld when are u fixing connection issues
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Cherryblosom
(@Cherryblosom013) reported
@SkullRebell @playnewworld Working to fix the issue is fantastic for sure. Im still glad I wasnt there for this round of fuckery. All the power and good feels for the devs and online team for this game but Ive had enough for a bit. Ill check in again in a few weeks.
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D.
(@Bluedemonde) reported
@RizenGamer @playnewworld A product gets delivered FINISHED. It’s that simple. Do you buy a brand new car that has problems? Would you pay for a burrito with half a tortilla? Would you pay to go to a theme park with no rides? Lol
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Skye
(@bskye07) reported
@playnewworld I agree with server down time. You all should as well. The shouldve, wouldve, couldve and didnt dont matter.<Lets stick to reality.> "Trade needs to be fixed asap and thats what they are doing. Anything else is simply venting." Yes it sucks but needs to be done.
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Justin
(@LittleBabyCrow) reported
@playnewworld My only critique is couldn't you just disable the portions that are indeed in the dupe and keep other **** up? Like if trophy duping is the problem, disable trading trophies lol Stopping people from buying potions and food and selling normal items in order to pay taxes is insane
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G4N00CH
(@G4N00CH) reported
@playnewworld You guys need to give us a 3 month plan of upgrades. There is nothing to do @ level 60. I'm not 60 yet and I only play 30 minutes at a time just to login and level a little because max level is boring.