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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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zıkkım
(@damatsancisi) reported
@playnewworld @mm_cornerr_rep_timeout this error shows up and the game fails even in first run. good job.
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Ernesto Barrios
(@Nastor) reported
@playnewworld I need to wait between 2 or 3 hours to enter any Spanish server. When u will fix this or how? Please, tell me when.
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Nick
(@_nickbourgeois) reported
@playnewworld That amount of people bitching on this post is unreal. I havent had one problem. None in beta other than a few glitches, but its beta. And its only the 2nd day of release. Yall needa chill.
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MykelNeiD
(@MykelNeiD) reported
@playnewworld concidering a refund rn, queing up,waiting for 2hours and then being thrown out by a stupid error ...requeue 2400... will you pay my current? You take players as hostages so thy just dont log out,because you cant get ******** on a server.
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Jamal Amghar
(@AmgharJamal4) reported
@playnewworld I'm not asking you to get me instantly in the game, i understand the servers are doing their best but im asking to stop giving me an error message when i'm 100 slots away from being to get in sending me all the way back to 3000
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SecurityGuruGuy
(@SecurityGuruGuy) reported
I wish #NewWorld showed the controller buttons in the UI. It does support using a controller at least through steam, and I have wrist/shoulder issues that make using a M+K more difficult so controller is the best option I have. @playnewworld is there a setting I am missing?
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Sparky. ツ 🤡🌏
(@Nitrostealth) reported
@playnewworld @dealer_monkey Increase server cap and fix queues
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Hudson Philipe
(@hudsonphi) reported
@playnewworld the queue makes impossible to play the game, ı was in 378 position but I got connection error now I am in 1678.
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Volk
(@Archetipoeroico) reported
@playnewworld How can you let us play if queues crash every so often? The only thing supposed to work is broken. And do not suggest other servers, that's not the issue right now. Literally any queues can crash at any given time. That's not how queues work, Dude.
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ΪΠŠΛИΞ
(@YoAlex0) reported
@playnewworld 5h of queue to get another conexion error and get back to 5k gg
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KriticPanda
(@KriticPanda) reported
@playnewworld I guess we bought new world so we can all meet on twitter ahahah. Seriously fix you server capacity we realy wanna play without waiting for 5 hours and get dced.
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Scrax
(@MrScrax) reported
@playnewworld Wow, I love sitting in queue and almost getting in, then some random error pops me to the back of the queue again! Stellar stuff, thank you so much for that! #NewWorldMMO #whatajoke
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld even if i have an error, why don't you give me my plase in queue again? Why i need to start from the last place, when it's YOUR fault, i don't click "Cancel", it's you that did this!
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Lorenz
(@L0renz_H) reported
@CRO_OUZI @playnewworld @dealer_monkey and being in spot under 100 and then it dc you due to an error and back to 500+
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Tell me please, why i need to wait 3 hours in queue and THEN have a "login server error', and start queue FROM THE START? Don't tell me to choose other server, i want to wait on this one, but WHY i have error and in the end of queue again!?
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Wynadorn
(@Wynadorn) reported
@playnewworld Just spent 3 hours in the queue after a disconnect only to be greeted by "Too many login request". Really enjoying my time... From position 1871 to 643, now back to 3006. Looks like I wont be able to play today.
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OscaTheNitty
(@Ozonebeats) reported
@playnewworld FIX THE ******* EU SERVERS OR OFFER REFUNDS. SIMPLE
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Lonely Necromancer
(@loneknight5) reported
@MarcusfPrince @playnewworld I had that issue last night but they added servers which helped. Got right in this morning. Hopefully they keep adding servers my friend.
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Kerem
(@kerembuda) reported
@playnewworld Can you please tweak the login screen GPU usage? I wait around 4-5 hours to get into server(Asgard), and while waiting the game uses %100 gpu and overheats my pc. Thanks
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S
(@StefanOC226) reported
@playnewworld fix your queue's and connection errors while waiting in queue so you dont get blasted to the back again.
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Juan castillo
(@Juan_castillo69) reported
@playnewworld @builderboy10001 Put more servers or more slots on each Server, thats what you should be doing right now, because there are still lots of people Who cant play your game. For taking the money there wasnt any problem right? So now work as harder as you can to solve this because we have Pay for It.
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Yasser Al-Ali
(@YasserAlAli10) reported
@playnewworld Why is it that if I disconnect I have to go to the bottom of the queue? The game crashed for me at 10:30 AM, then I got stuck in a queue till 2 PM And now it crashed again and I have to queue again... Are you going to fix the server capacity issues
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Dottz Gaming
(@DottzGaming) reported
@FruityNinja_ @playnewworld I will be releasing vids, yes! And it's better than I thought. Combat is overall solid. The issue I have with it isnt the cooldowns (which actually feel appropriate) or any animations, it's that the weapon swap is glacially slow. Otherwise, combat feels intentional and impactful.
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puNi
(@Punison) reported
@Jacques10170797 @playnewworld A few issues??? Are you drunk 4 hours queue and going is not a few
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Joshua Bussey
(@Red_Fa1con66) reported
@CharlesEMeade @playnewworld The peoples card that got fried was a problem with the card and they all got replacements from evga and not the game now to stop it from happening amazon they capped the fps so the cards wouldn’t kill themselves
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Zuulka
(@Zuulka) reported
@playnewworld That selfish behavior is a real problem...because when someone got a slot in a server, he never release his slot all day being half afk, locking the line...and preventing turnover
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Demoneyes45
(@StevenMcCrea2) reported
@playnewworld 17 odd years ago,,queuing to play WoW on its release, and the queues for that were fairly long, not to mention on 56k dial up. The expectation of everyone for there to be no queues and no issues…people have become so impatient, or they’ve not experienced MMO launches. #timejump
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cosmo
(@cosmoflake) reported
sat in a 3 hour queue, logged in, played for about 15 minutes and got "lag detected", was tossed into another 3 hour queue. nice. why are you not temporarily protected from going to the back of the queue if you happen to disconnect devs? @playnewworld
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Jerald Medvin
(@jerrylive365) reported
@playnewworld Get this game if you like waiting in a login queue for up to 4 hours.
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✨ radio ✨commissions : open
(@pinewoif) reported
@playnewworld Voice Chat still not working after 9+ hours of play time : ) .