New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/17/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BluneS__ BluneS (@BluneS__) reported

    @playnewworld Had my first experience in a war last night. Hands down an awesome time and with some pretty rad folks @itshilarymason & dudelady. Only thing that irked me was within the first 10 mins I crashed and got stuck in a queue. Hopefully issues like this get fixed soon!!

  • Dyllypayne Dylan Payne (@Dyllypayne) reported

    @playnewworld Did they fix this game or is it still boring ?

  • chrom3o chrom3o (@chrom3o) reported

    @Dookage1 @playnewworld I’ve been having this issue since coming back and can’t find a fix. Any luck with you since?

  • SyerenGM Syeren (@SyerenGM) reported

    @playnewworld I was looking forward to another new server today so me and a friend could play together. Problem is that my main I've been playing is on Eden, and for some reason since they are all Zeta lately I can't create another? I don't understand this, it's not the same server.

  • roro2759 Roro :) (@roro2759) reported

    @playnewworld WE still have a problem with trophies mats from not dropping anywhere plus limited mutated expeditions. So, now I ask you: When will you get this limit off and improve chance of rolling trophies mats? This RNG is totally weird. I'm spending months and still nothing.

  • mocayisdaman Mocayisdaman (@mocayisdaman) reported

    @ba_ZlNG @PowerGPU @playnewworld lol I got a 1050 ti, no issues.

  • OussamaHouri2 Its DayLoR (@OussamaHouri2) reported

    @Zinocyl @playnewworld u didnt play the game for over 6 months , stop talking about thing u have no clue about . there is no glitch loot , economy is its best times .

  • Kryptik_D KryptikDistortion (@Kryptik_D) reported

    @playnewworld I can see this being painful, Fresh Start Servers, Brimstone Update and the Halloween event all at once on live servers. Probably would have been better for Fresh and Brimstone 1st, Fix any issues that may occur, then the Halloween event later, but at least we have a date though

  • DylanSolo28 Dylan Solomon (@DylanSolo28) reported

    @playnewworld Cool youre doing updates, But will you ever fix the jank *** movement? and combat? I swear WoW got movement so smooth why do game devs add this stupid like circle run thing why cant left be left and not have me do a weird dance to turn left?????

  • FloridaNatic YearOfTheNapier (@FloridaNatic) reported

    @JonSnow_ii @playnewworld Obviously they have higher priorities than an optional playstyle for a niche audience. Yes I agree they should add it but they have more important stuff to fix first

  • LegendSyco SYCO Legend (@LegendSyco) reported

    @D1cePro @playnewworld This has never really been an issue, unless you are using a knock-off graphics card. But no, I’ve never heard of any graphics card issues since the first month of launch.

  • InimiChris InimiChris (@InimiChris) reported

    @EyoCryo @playnewworld Any graphically intense game with a ****** case would cause similar issues. Cap your fps if you have inefficient cooling/a very closed/cramped case (or laptop). If you're running above 75-80c on your card/cpu that's a problem. My comp stays around 60c w/ air cooling while gaming.

  • ArtSerov1 TrickTree (@ArtSerov1) reported

    @playnewworld A year later could you please fix the auction house?! Im tired of every time I click to sell an item all of my sellable items reshuffle. Its really annoying

  • andrewFLACK17 andrew FLACK (@andrewFLACK17) reported

    @playnewworld Anyone got had any luck getting any reason for the latest wave of #NewWorld bans? I have tried many times via the appeal process without any luck. its like trying to talk to a brick wall with a learning process. #Amazon customer service is possibly the worse i have come across

  • D3spair_FacTor Digital Nuke (@D3spair_FacTor) reported

    @playnewworld Fix the fast travel system and I’ll come back.

  • JonathanSpezia2 Jonathan Speziale (@JonathanSpezia2) reported

    @playnewworld They fix the market?

  • uyan_ertunc Ertunç uyan (@uyan_ertunc) reported

    @playnewworld I hope this release also has "fresh" servers, if not big issue tbh but still.

  • MiddleOKnowhere Seth (@MiddleOKnowhere) reported

    @playnewworld You have a bot problem and it's not just fake bot accounts but also real players who simply turn on the bot program to farm for them as they sleep or do whatever. You gotta fix this. I've just come back to the game and this is a massive killer for me.

  • FeralForlorn FeralForlorn (@FeralForlorn) reported

    @playnewworld really hope the gear management system comes with it, the game aint gonna stay popular if they dont fix their main issues.

  • SyerenGM Syeren (@SyerenGM) reported

    @4ColorCrack @playnewworld Yeah the problem is the last 3 are zeta, and all others locked lol. My only choice is to xfer or delete.

  • my_cow MyCow (@my_cow) reported

    @playnewworld Why would you not release the fresh start servers with the new leveling experience before the expansion so new players can experience the expansion when it releases??? Hello? Brain issue?

  • Rufish Rufish (@Rufish) reported

    @Jeddek_ @Slootbag @playnewworld Oh true. I mostly made this as a joke, but I will hold reservations about them fixing some of the core issues with the game, not including the hacking and duping and stuff.

  • akitzu94 René (@akitzu94) reported

    @playnewworld Happy one Year still Game Crashes and Login Que thanks for nothing... This week the 3 War it kicks me out while porting in

  • ba_ZlNG ba ZING (@ba_ZlNG) reported

    @PowerGPU @playnewworld Bruh this is frying my 1660ti. On launch even with all the issues I was able to maintain 60 fps. I logged in the other day and getting 40

  • TheNicSage NicSage (@TheNicSage) reported

    @playnewworld Hello, I was wondering if someone could help me with the twitch armor drop. I earned it and it says my accounts are connected properly, yet it's not ingame. When it told me to go to the website it gave me some 404 error, but twitch says it's connected properly.

  • kreynon Kreynon (@kreynon) reported

    @iGraphici @playnewworld What happened to the login screen music? Ever since the last event, which login music was insanely good, there's no music on the login screen.

  • SynthOverDrugs SteveLikesWrestling (@SynthOverDrugs) reported

    Until @playnewworld addresses the largest problem of their game, no amount of expansions will save it. And that problem is chest runs. They are bad for the community, bad for the economy, bad for the immersion, and just the worst example of modern MMO players.

  • somewutdamaged Ricky Mcevers (@somewutdamaged) reported

    @ManicTweetin @Zinocyl @playnewworld Probably because when I quit duping had been an issue for 4 months straight. Even though they're wrong it's not that hard to understand.

  • RichardErvik Moridin Richard (@RichardErvik) reported

    @Jay84Winter @Jorraptor Think the should make more life service games my opion ofc. make a deal with @playnewworld ?

  • myzzand Too Edgyuki (@myzzand) reported

    @playnewworld fun while playing this ****, who cares for the new update when the core of the game is so bad not even a 3 weapon per year and some changed textures will fix this, I dont ask to one shot every1 I JUST WANT TO TANK you morons.