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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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DeadEye Dan
(@DeadEyeDanFB) reported
@playnewworld @FelixScollen You have 30+ EU servers with a cap of 2000 = 60k and 125k in Ques, it should be the other way round. Ive been looking at a cart for Over 5hrs, with constant errors. Sort your game out!!
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MrSnowBall
(@fascinerendste) reported
@playnewworld I got loginservices error "mm_loginservices_InternalServerErrorException". Im from EU
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Pieter Botha
(@preppypiet) reported
@playnewworld your EU login servers have been down for at least 20 mins now. Why has there been no communication from you on this?
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Mark Smith
(@smithy5995) reported
@playnewworld Currently can't connect to any EU servers. I was previously in a queue before being disconnected and now receive two different error messages when trying to connect. Any solution for this?
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Ryan Taplin
(@ryan_taplin1209) reported
@playnewworld EU login servers down, any eta?
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What's Up Mike?
(@whats_up_mike_) reported
@playnewworld #PlayNewWorld After waiting 4hrs and to go from 256 to in. The game crashed again... I believe there is an issue with a texture or something. I crashed after a minute and spinning the camera around. All drivers are up-to-date and check file integrity on Steam.
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SheepB0T
(@SheepB0T) reported
@ShowNwo @playnewworld @Steam needs to figure out the return policy for New World b/c all of us have blown our 2hr limitation just sitting here in a queue to play that will take another 2+. If the inability to get people in, people aren’t gonna keep a game that takes a workday to login to.
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Daniel Grant
(@godjgg) reported
@playnewworld people having problems with connecting to eu servers. the is a forum post on steam about it.
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SkyTeck
(@SkyTeck02) reported
@playnewworld Hi, I just reconnected to the game as I just got home and my character is not visible, as if it wasnt created and no servers is showing up.. meanwhile my friends is playing atm except 1 that has a connecting problem to even get onto the server
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
One advantage to the @playnewworld queue times is you can get all the @Twitch drops before getting in lol. Pffft ten hour wait, no problem cause you will have those nice skins from the drops lol
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PeddlerFain
(@FainPeddler) reported
@playnewworld The journey involved lots of ****!! Now it involves staring at a broken login screen on our EU server 😢 😭
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Dopinghustler
(@whatthepeanut) reported
@playnewworld Char transfer available? Otherwise if you don't fix the queue time somehow a lot people will quit the game
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Pau Lopez
(@Paulopezroyo) reported
@playnewworld Time to play? Fix the queues
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Jonathan // Rez
(@ezrcsgo) reported
@playnewworld Eu servers down guys, please try to fix <3
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Berkay Elçin
(@beLcn0) reported
@playnewworld @playnewworld @mm_loginservices_InternalServerErrorExpception Problem Help Mee !
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Athos Christoforou
(@AthosChristofo1) reported
@skunknste1 @playnewworld Sorry to hear that, I'm playing the game for about 3 hours now, No problems occured at all, it's worth the wait, Keep going bro!
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andreas
(@AndchaTiger) reported
@skunknste1 @playnewworld Sorry to hear that, I'm playing the game for about 3 hours now, No problems occured at all, it's worth the wait, Keep going bro!
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Chris J
(@fragger224) reported
@playnewworld are login servers down or... ?
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Jason
(@ThatoneguyGCHK) reported
@playnewworld 3+ hour queue's and no disconnect protection. If you are going to make someone wait 3-4 hours to get in to the game you should have some sort of disconnect buffer to log back in and not go back into queue.
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Frost
(@Fr05t1998) reported
@playnewworld How can the launch be this bad after all those early access weekends? literally same problem them and you delayed the real launch just for it to happen again, now after sitting in an 8 hour qeue ive just gotton an error, AND CANT REFUND MY GAME NOW, THANKS.
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The Lad
(@EnjeruShiretsun) reported
@playnewworld @mm_authresult_Http_Error_Response_Code Can you fix this error please?????????
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Deepdown
(@Deepdow39180336) reported
@playnewworld EU Login-Server down...No one cares :D
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john luton
(@john_chipz) reported
@playnewworld what is currently going on. Constantly getting @mm_loginservices_internalservererrorexception or i got theis and now i have the @mm_authresult_ This appears only when I try and login to the EU servers (EU player here).
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George Avi
(@GeorgeA_VWoW) reported
@Blaxxter @playnewworld seems to be EU issues
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld EU Central Login is dead.
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Ancient_Destiny
(@destiny_ancient) reported
@playnewworld Can’t even log onto the game now, before it was 1700 on the queue got down to 400 after 4hrs of wait time then I got kicked now I’m getting some connection/timeout error.
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Blake Fuller
(@BlakeFooler) reported
@playnewworld game crashed due to bug encounter (weird tree branch in the ground) and threw me back to beginning of queue. need to come up with some sort of dc/crash relief with these queues.
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Fish
(@S_M_Fish) reported
7.1 hrs playing @playnewworld just watching the queue ho down only to get kicked for connecting issues omg try yo sort this ASAP.
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danibailon
(@dasbailon) reported
@playnewworld We cant login into EU servers
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Pierdomenico Zambelli
(@PdZambelli) reported
@playnewworld Seems like NO WORLD is avaiable in EU Central, due to internal server error, investigate it pls