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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches | |
Villach | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Silvio Losi
(@SilvioLosi) reported
@playnewworld I still have the bug of Abandoning event message stucks and tracking resources problem on compass. Thanks
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Felix Nadler
(@Zazu1337) reported
@playnewworld Hey guys, I was wondering if it was a violation of service if I used automation to press e while standing in water. It's an infinite resource and it cant be "stolen" from other players. Cheers keep up the good work.
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NP
(@NERD_projects) reported
@playnewworld plz fix the Azoth Staff i have number 3 and number 4 in the inventory
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DaFollow
(@DaFolloww) reported
@playnewworld So we just not gone fix corrupted portals for your azoth staff I can’t even close portals with my staff at 60 areas
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Wil
(@nsliwsn) reported
@playnewworld In the prev patch, yall 'fixed' bugs including the 'abandoning event' UI bug but I'm STILL experiencing it. Srsly? It took yall 7 HOURS only to fix some bugs including the one I mentioned and it hasnt even been rectified. Ur game's gonna die at this rate due to your incompetence
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marquim
(@marcussi11) reported
@playnewworld good night, i have a very unpleasant problem with my game. everything was quiet. but for 7 days now when I'm playing it just closes by itself, it's also happening to go to the city and there the dolls are all pixelated in color. Do you think this problem is due to Windows 11 ??
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Stephen Norton
(@ThatHawko) reported
@ItsHalvar @playnewworld They already said a few times October will be spent sorting bugs and server issues so not this month
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Who this dude
(@InvincibleYoshi) reported
@playnewworld Why dont u fix the problem with the level 55 and 65 portal? Where player with a Azoth 5. Staff cant close them? Yeah that bugg fix would be cool.. :D Kinda sucks ***** to have a T5 azoth-staff and cant do **** with it :)
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Wil
(@nsliwsn) reported
@playnewworld Not to mention, wtf is happening with your servers. The performance and latency has dropped significantly for the past 2 days. Even big time streamers are lagging tf out, with players teleporting arnd and all that.
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NekoSylvee
(@inkedsylveon) reported
@playnewworld FIX REEKWATER DUP ADDS!!!!! literally unplayable quests due to adds duping 3-5 times there normal amount
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Elder
(@ElderAlpha1) reported
@playnewworld PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF..
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OFPBlueFalcon
(@BlueOfp) reported
@TLPGuild @playnewworld Bro, if you have a wait and / or people can't join your server, then you need to find a new server. That's not an issue on so many servers right now.
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Szabolcs Molnár
(@fleetcmd) reported
@playnewworld It's very kind of you to provide the times in both PT and ET time. But could you provide a time in some EU/APAC time zone equivalent as well? Also, why don't you do regional updates during the night of that specific region? You DO have server groups, so it should not be an issue.
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Stealthy
(@StealthyUSN) reported
@rockstar1744 @VeraxDog @playnewworld If you cap your fps you're fine, from what I have seen and deal with. I have a 3080, no issues at all.
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Chrispy
(@chrisbb85) reported
@ItzTechN9ne @HiZenTwenty @playnewworld yes, its your fault for not choosing an empty enough server together, at the same time. me and SEVEN of my friends got in an hour after launch, and all managed to play together no problem, because we coordinated.
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Traverton the 3rd
(@TheSIeepyGiant) reported
@playnewworld Yo so any fix for overheating CPUs yet?
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Marie Thomas
(@Joyful4eternity) reported
@playnewworld Hopefully they fix the taxes on housing. It's hard to pay those prices every week especially when idiot Governors of companies jack up the property tax.... I don't mind paying like once a month. Just wish it wasn't controlled by companies....
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Daniel R. Maciel
(@alexyanov) reported
@playnewworld Please fix closing level 65 portals, itis not possible at the moment
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𝖅𝖔𝖒𝖇𝖎𝕮𝖗𝖆𝖓𝖐𝖟
(@ZombiCrankz) reported
@Gothalion @playnewworld 8 hours. They have problems at the end like last time
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ALL_XN
(@ALL_XN) reported
@darkeagle2140 @playnewworld got this problem. in german server cus tranfer would be "soon". but takes over an hour to get a group. lvl 42 and still havent done the second expedition and just 2 amrines
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Fitzy
(@Fitzypls) reported
@playnewworld I’m not seeing anything about level 65 corrupted portals not working???
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Derax Son of Dargerly
(@DeraxBitterleaf) reported
@CaptainMorganAE @playnewworld I seem to have a problem with losing limbs lol
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Lieu_
(@official_lieu) reported
@playnewworld No abandoning event being stuck on your screen until you log out and back in fix?
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ナオミ nada
(@KindToAllKinds) reported
@playnewworld 1.1 should have been the moment to fix all the clear-as-day bugs and insane lag issues plaguing this game. Instead you just add more work to your already full plate. Common you guys, step it up.
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Earlmeister
(@Earlmeister_) reported
@playnewworld What about shattered mountain corrupted portals? Outpostrush bug? The end game stuff are getting stale without these... please fix asap!!! Thanks.
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adam fox & k’andre miller stan account🟨🟥
(@520Gazorpazorp) reported
@Anubis4272 @playnewworld For what it’s worth, my EVGA 1070 TI hasn’t shown any of these problems, so it seems to be just a problem with newer cards. On default settings it’s maxing out at 97% or so. Wouldn’t take my word as gold in this since it’s just my one card and I may just be lucky, but yeah.
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Wooke axel
(@AxelWooke) reported
@playnewworld Are you realy not going to fix the ice gauntler Ice storm ???
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Mojo66
(@Mojo_66) reported
@Its_Bogz @playnewworld 3 is a total joke, never seen such kind of error in any game. Not to mention this bug apparently went through beta unfixed. Incredible.
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Devon
(@Duvvii95) reported
@HiZenTwenty @ItzTechN9ne @playnewworld Well, kind of hard to coordinate multiple people to start the game on the same server when servers are either full this quickly, down for whatever reason and that the devs tell you to just settle in one by making (already) broken promises
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michael collins
(@Dictatorrabbit) reported
@Gothalion @playnewworld This is a cool idea. Although, continuing to fix the bugs in the game should be a priority. They are doing well in this regard but game still needs work.