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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tarkayne
(@Tarkayne) reported
@playnewworld Can you please fix your queue system. Its worse than previous betas. I get close to getting into the server the. “Failed connection” and i get out back to the line. Closest i got to being in was position 1 then kicked. Thanks
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Joey
(@Bigdallday16743) reported
@playnewworld soooo y’all gonna do something about these queues? Been in line for 6 hours only to get a server error and thrown back to the back of the line. This is ridiculous
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Sam
(@samzTv_) reported
Still not managed to play @playnewworld and it’s been all day meh when are they gonna fix the ques and servers 👀
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Primal
(@matthewmooretx) reported
@playnewworld I hope you guys figure this out quick. Just waited an hour in the que only to get an error and kicked to the back of the line
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hecktimejdi
(@Thadaa_xd) reported
@playnewworld How big is the EU servers i mean how am i supposed to get into a server if im stuck in the damn queue and when im almost in it does queue error?
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Edras
(@Edras1985) reported
@playnewworld is there any eta when the servers will be fixed as this queue is unbelievable ... Cant login in to the game ....
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David Castro
(@David_lCastro) reported
@high_vont @playnewworld All MMOs have problems at launch. At least they are working to fix things up.
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Sams Crypto
(@SamGrif72161914) reported
@tombraider95 @playnewworld Trying to be so patient but queing since 8am it’s now 10pm and only being in a server for 15mins when others are having zero issue is a tough pill to swallow now lol
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Slim Donuts
(@ParkProAUS) reported
@playnewworld Just wanted to say servers have been perfect here in NZ, picked a lower pop server and had very short queue last night and no lag at all. Stoke to finally play the full release and not have character wiped!
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Ryan Buck
(@Ryan_Buck64) reported
@playnewworld Has anyone said anything about possibly coming up with a command to reset the UI, have so many issues with the unlocking banner sticking to the top of the screen, cant see the other costumes because that bugged out too
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patata electronica
(@gromenawer26) reported
@playnewworld A really good launch this one you did. Have not been able to login along the whole day. Does not seem probable to me to change tomorrow. Great.
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cosadimale
(@cosadimale1) reported
@playnewworld @ochapeieiro A pity that you are in position 70 in the queue and it gives you an error in the game, on top of that, people use autoclick to not disconnect
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ITwoPumpChumpI
(@ITwoPumpChumpI) reported
@Jesayajsp @playnewworld Looks like you have a giant scythe to slice up noobs with - what’s the problem? Lol, but seriously, hope it gets resolved
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Scotty j tell
(@scottytellgie) reported
@playnewworld 429224 Playing 404759 WATING to PLAY in que guys please fix this your wasting our time and some one should pay for it!!!
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Juran Huang
(@JuranHuang) reported
@playnewworld "sOMe" players are experiencing "lEnGThy" queue times and we are working "HaRd" on a "fEW" things to help address these issues. you guys seem calm while me sitting infront of my screen for 5 hours since this damn morning. Great!
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Shurb
(@ShurbTv) reported
@playnewworld any news on the big making people not be able to login after connecting their twitch account for the rewards?
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Xavier San Sebastián
(@xsanse) reported
@playnewworld after more than 3 hours of queue and finally position 140, queue error and now more than 2000. Really? Please improve your queue system. You know that is possible with queues ids, I've seen in a lot of apps that has to handle with large queues. Thank you so much!
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Torsten Hohnschopp
(@DasKillervich) reported
@playnewworld Just let us skip Tutorial Mission nobody needs in the Menu ! dont make a server cap 2k people for this. I understand server issues but this stupid login Problems where made by you and no others. I waited the whole Day and dont get any Minute in the game !!
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DistroCyberTrait
(@DistroCyberTrt) reported
@MagicRacoon1 @playnewworld Send a dm to me on Instagram for support I’ll help fix that immediately
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Sotos Tasiopoulos
(@SotosTasiopoulo) reported
@ShowNwo @playnewworld Thanks to steam that refund the game before the release after 50 hours played at beta...Game is so bad until now...Maybe in future when u fix some things if u do!GL
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cosadimale
(@cosadimale1) reported
@playnewworld A pity that you are in position 70 in the queue and it gives you an error in the game, on top of that, people use autoclick to not disconnect
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PaintMaster
(@PaintMaster19) reported
@playnewworld What the point of queue priority for new players, rn new players stay in queue on overpopulated servers, but if make it reverse, then it should forse new players to change server to another less populated, and let people that played on server earlier to login before new players
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Nedstark
(@Nedstar10885792) reported
@playnewworld Twice I am in fifth grade to enter and it gives me a connection error, but what is this?
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kiggle
(@kigel_) reported
@TwitchLozza361 @playnewworld that's the least of the problems
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Me
(@TitanAmongstMen) reported
@playnewworld so i show up at 8amest for USeast server join que at 100 when i get to 1 connection issue. fine whatever **** happens. rejoin to a 12k que which i spent over 7hrs in only to have another connection issue at around 100 position now im stuck in a 22k que!!!!! pls help
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moe
(@heartbr3ak2) reported
@playnewworld I was position 50, the game says login failed and now im 1371 in queue... I was already waiting 2 hours and now I have to wait another 3...
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poisonouslotus802
(@poisonouslotus1) reported
@playnewworld 4 hours waiting in que from 60th in place......... maybe you can fix these insane que times...
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ْ
(@donut_band) reported
@playnewworld i’ve been waiting in queue since EU launch and every time i get close to getting in i get a connection error and it throws me back to the end of the queue.. its really unfair
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Unusual_Steeze
(@Unusual_Steeze) reported
@playnewworld waited over 8 hours to get a error and now have to wait another 4 hours
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aybars ayen
(@AybarsAyen) reported
@playnewworld I ve been waiting for hours to get in the Aeternum. Please fix that issue. We already waited enough for this game and now this? You should have increased the price of the game. Its so cheap that whole world wants to play lol.