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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian-Lee Pedersen
(@Addlord) reported
@WhoIsSaber1 @SebastianvonRe1 @playnewworld I mean, the heal crouch exploit literally kills the pvp aspect of the game. They can’t wait weeks to fix it. Players won’t sit around waiting for it.
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Cali
(@iCaliGrown) reported
@lisuk94 @playnewworld Dnt be part of the problem and ignore these terrible game design decisions. I remember a time when you got a full game upon release. This can happen again but not if we turn a blind eye to it.
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Matthew Lindsey
(@vPH0ENIXv) reported
@Triple_Gz1 @playnewworld Please keep grinding and helping out the company! I wish the game wasn’t broken. I think everyone understands if you stop playing as well; it would just suck
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peter
(@phkgmetomoon) reported
@playnewworld Any updates to why outpost is not working or was this just a cash grab game?
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Cyberpop Ronin
(@Saint_Sociopath) reported
@raufbeyy @Fumetsu_no_ @playnewworld There's a weird snag with sales made before people pull out their items. If you didn't get paid, but your item sold, it's staying in this weird limbo state. Idk if that's the case with you, but it is causing that same issue for other players.
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12am
(@I2ams) reported
@playnewworld Do we have an ETA on the fix ?
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TekkenJlN
(@germanocassese) reported
@sp4ce_Elf @4amLonely @playnewworld they are universal, it's just not working,maybe restart the game...
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Casperite
(@Casperite2) reported
@Meko_Ibuki @Gothalion @playnewworld What silence? Theyve acknowledged the issues and are working on getting the fix out. Would you rather them come here and chat all day than get work done?
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Gothalion
(@Gothalion) reported
Done with @playnewworld until... **** I don't know. I love its foundation but every major system is broken on some core level. And when a major exploit is found, Amazon is unwilling to do emergency Maintenance.
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Tater.
(@Thee_Tater) reported
@raufbeyy @playnewworld Yep. Same issue.
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Bradley
(@BasemntD2) reported
@KyleThatKyle @Gothalion @playnewworld Same here. I'm at level 40 and put the game down over the weekend. What's the point of continuing if it's broken.
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Miss Chair / Charity N
(@misschair) reported
@_Charlie86_ @Gothalion @playnewworld There's been exploits since the beginning, and every "fix" has just broken the game more
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TekkenJlN
(@germanocassese) reported
@playnewworld I've spent all of my azoth to remove trading post goods and put those into storage in multiple settlements, it says now i can't transfer even with no active trading post. Will be my character refunded? I want a fix now! @playnewworld
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Mitsu
(@MitsuShow) reported
@playnewworld This patch has completely and unequivocally broken the game, beyond repair for at least the next six months given the current patch cadence. So, the perception here is you're rewarding cheaters and punishing fair players. I don't believe that, but perception is *everything.*
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Kyle
(@KyleThatKyle) reported
@Gothalion @playnewworld Yeah, I've taken a break from it because of that. No need to rush to max level when it's all broken.
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corndog_is_amazing
(@DrinkBleach6) reported
@raufbeyy @Fumetsu_no_ @playnewworld Happened to my buddy as well lmk if you find out how to fix it but it sounds like it’s yet another bug they need to fix before you can transfer
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Terenn Nash
(@TerennNash) reported
@playnewworld roll the servers back after this patch. too much broken, too much disrupted. territories gained or lost because of healing bugs.
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Alicia Jeans
(@aliciajeanss) reported
@playnewworld why is customer service so bad? There solution to everything is delete my character.
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stuart
(@stuart88284494) reported
@playnewworld a fast fix would be nice (HOTFIX) as my mates have transferred and I'm left on a dead French server
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NeonNightss
(@NeonNightsz) reported
@playnewworld can y’all fix your ****, already had to wait two weeks for another bug just to wait again great game
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Gothalion
(@Gothalion) reported
@redins_ @KripplerTV @playnewworld The game is inarguably broken and anyone who thinks any W means anything is delusional
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Katonen
(@TheKatonen) reported
@KingRichard @Gothalion @playnewworld FFXIV is a perfect example for ALL Developers. It’s ok to admit you messed up and need to start over or fix things. I respect Square so much more because of them taking FFXIV down and making the game players deserved.
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Charlie
(@_Charlie86_) reported
@redins_ @Gothalion @playnewworld that sucks, I was looking forward to playing this once they nipped the gpu issue bug. dang.
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Mitsu
(@MitsuShow) reported
@playnewworld So put this in perspective: The largest part of your game is fundamentally unplayable and broken for people who play the game legitimately. Exploiters are now being rewarded for their exploitation of broken mechanics in game with land and gold. THIS. IS. WRONG.
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Seth Bogoniewski
(@DarrkDucky) reported
@playnewworld How hard is it to make your game NOT lag 100% of the time when more than 5 people are in an area? why even add outpost rush back when its so unplayable
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MoOdY
(@MoOdsTyLe) reported
@raufbeyy @playnewworld same issue and I have 0 active trades.
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Andrew Confer
(@PraetorianTTV) reported
@Gothalion @playnewworld I literally just turned off the game with the same decision. I've made it to 58, so close, but damn if everything isn't broken in some way or another, it's driving me nuts.
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Cyberpop Ronin
(@Saint_Sociopath) reported
@Spongylul @playnewworld Do you happen to live in Cutlass? They're having issues there that ik for sure, but if not, this is absolutely insane. My house was fine after receiving that buggy *** notice. Best of luck with it, and hopefully they'll have you guys sorted too.
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Liz Olin
(@SchviftyFive) reported
Yooooo I'm done playing a laggy game that doesn't reward skill but exploits instead. PLEASE disable wars and fix the lag @amazongames @playnewworld
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MUDCAT
(@MudcatTV) reported
Yeah listen I'm done until you finish making your game @playnewworld. It's beyond broken. Should have never been released.