New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/20/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Tamrielan whitenoise (@Tamrielan) reported

    @playnewworld I waited over a week for the trader issue to get fixed, I only got some of my gold back from the sales I made. Meanwhile, I got into another game and now I just don't feel like playing this game anymore. Maybe within the next year I'll try it again when it's a bit more stable.

  • KageKaiser JM C. B (@KageKaiser) reported

    @_MissClick_ @playnewworld Isn't that one MMO that is suffering the same things FFXIV suffered b4 Yoshi-P had to fix it?

  • MiaYukiTaichou Kaye :) (@MiaYukiTaichou) reported

    @playnewworld please fix the game. my husband can't play because he's stuck at 'New World logo' part. He tried everything still doesn't work! 😐

  • Dullaron Mitchell or Dunard Garaus (@Dullaron) reported

    @GeographyNow @AmishAndy @playnewworld Only problem is there no 4th color in the game.

  • _NC_Vet_ Brandon The Veteran (@_NC_Vet_) reported

    Still apparent that @playnewworld is broke as ****. Not sure why they are so delusional to realize this and take down the servers to actually fix the game. It has so much potential. They are literally hurting the brand now. #NewWorld #MMORPG

  • NimUwUChan 🍪 NimUwU (ニム) | Debut: November 7th🍪 (@NimUwUChan) reported

    @playnewworld Anyone know if the weekly patch fixed the ice gauntlet/fire staff not doing dmg issue ?

  • The_Wisenheimer Amanda Panda (@The_Wisenheimer) reported

    @playnewworld World is under maintenance after weeks of increasing lag but no message saying you’re gonna go under maintenance? Lmao….

  • RibTtv PrimeRib_94TTV (@RibTtv) reported

    @playnewworld dead economy? No NEW gold is put into existance. Gold is now more valuable than the items themselves. The deletion of money is too high.repairs, respecs, market fees, and upgrading and downgrading of towns. Yall need to fix it or something. #NewWorld

  • YTHalohunter ItsHalohunter (@YTHalohunter) reported

    @playnewworld Love the game but im gonna be real it needs a lot of work. The pvp is broken (last time I played) and feels so limited on what to do and the marketing gosh its either dirt shep or so expensive I could buy a house with it. Mostly dirt shep witch makes selling hard.

  • Gabriel_Riches Gabriel Riches (@Gabriel_Riches) reported

    @TheAntt_ @EmperurTV @playnewworld Gold duping, item duping, invincibility, hatchet bug, lag exploiting, double weapons, transfers broken, outpost broken, trade post not giving income, more gold duping and abusing any of these gave most a 24hour ban and they got to keep their duped ****

  • CatchTagi Kim Andrè Steinfeld / Taginor (@CatchTagi) reported

    @WowKungen Thats insane. FIX this! @playnewworld

  • Leninho17 Matevž Lenošek  (@Leninho17) reported

    @WowKungen @playnewworld fix this!?!

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld After exiting outpost rush there is a bugg that people cant send messages in general / recruitment/ or link items to sell etc... please fix . thanks

  • Sarg0828 Aaron (@Sarg0828) reported

    @playnewworld Just bought new world today and every time I try to run the game through steam, it says “connection failed”. Can someone help me sort this issue out?

  • Ryzed7 Ryzed (@Ryzed7) reported

    @playnewworld PTR Unplayable from Aus in either available region. The lag is painful. Any AP server coming so we can also test some things out?

  • dakotatoth Dakota Storm Toth (@dakotatoth) reported

    @playnewworld can we please fix the application not responding bug/glitch when placing furniture? I would like to not have to spend an hour placing 1 piece in my home

  • pitzerfen95 Pitzerfen95 (@pitzerfen95) reported

    @playnewworld you literally made mage completely useless, even tho mages never were a problem lol how about fixing heavy armor ******* unkillable tanks you dumb idiots

  • its_mintz 👾 Minkis 🤖 SVII (@its_mintz) reported

    Anyone having trouble with @playnewworld using 100% cpu, I’ve looked up and tried some solutions but still and drivers are up to date

  • PlaneswalkerGam Eas (@PlaneswalkerGam) reported

    Not a fan of the announced linked markets. Seems like we're giving up a game feature cause it's easier for them to fix certain bugs that way. It will take away a lot of the economical side of the game. @playnewworld #NewWorldMMO

  • BunkshaYT Michael Bunker (@BunkshaYT) reported

    @playnewworld I was family sharing with my cousin, he hasn't gotten his free copy like you promised after removing family share. Any way to fix this?

  • Mista_Snipe justin (@Mista_Snipe) reported

    @playnewworld any idea on when the next update is? Also, any plans to remove the NPC stagger, and add diminishing returns on crowd control? (War is broken due to hammers right now-the meta is 50 players stand on the flag and spam crowd control, no counter to it because of no dr)

  • Bozitiv3 Bositiv3 (@Bozitiv3) reported

    @playnewworld you guys need to open another Play test Relm - it's getting so bad that the trees alone take 5 whole minutes , there sure is a lot of Networking issues atm- although i do like the content in PTR - i just wish there wasn't a cap on Weight

  • albertocorralex Alberto Corrales García (@albertocorralex) reported

    @MarkSch62557540 @Arbnvr @playnewworld I agree, those numbers are not relevant at all. They are actually really good for a MMO. The only problem is the fact that some servers have low active population right now, but the merge will fix that.

  • Gabriel_Riches Gabriel Riches (@Gabriel_Riches) reported

    @ThatBr1tGuy @vonstrokeblunt @playnewworld There are people on medium pop servers that are seeing the decline. There are so many dead servers and it should not be a matter of people being forced to transfer, entire companies having to transfer. This is the issue with player driven content and a massive launch

  • 2ndshifter 2ndshifter (@2ndshifter) reported

    @playnewworld So are you really going to allow players to send false reports and give players one day ban for doing nothing at all and yet you let the players sending in false reports walk around proudly fix this issue it is harassment

  • DaZFPS_ DaZFPS (@DaZFPS_) reported

    @HayzStreams @playnewworld They didn't fix the bug where if your not fully specced in reap and you have gravity the deep doesn't heal you or do dmg

  • Lawbster_ emil. (@Lawbster_) reported

    My pov : @playnewworld - Destroys tons of top end and high end graphic cards both in alpha and in post release - Considerable amount of lag - Severe underestimation of the amount of players who would play their game - Gamebreaking bug that immobilizes your character forever 👍

  • CatchTagi Kim Andrè Steinfeld / Taginor (@CatchTagi) reported

    @WowKungen Fix this..... @playnewworld

  • itzSpyda Aye (@itzSpyda) reported

    @ragnarokkr @playnewworld Nah. I couldn’t even see the crash report. But it’s working properly now..

  • wayneosmash wayneosmash (@wayneosmash) reported

    @playnewworld Awesome how does this affect the people that have been banned due to duped items they bought off the auction house... Or people that have been banned for duped fold because of people buying there products from th auction house with duped gold.. or what about the anti cheat issues