New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/07/2025 17:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoStraya Andrew C (@CryptoStraya) reported

    @playnewworld Yeah I was 23 in queue and then got an error about "spawn point full" and then got booted, now i'm over 3,500 in queue.. PLEASE EXPLAIN

  • DanG26906462 DanG (@DanG26906462) reported

    @playnewworld @playnewworld fix EU servers please! Thats horrible!

  • SssshhhhTv Sssshhhh - AR57 💚 (@SssshhhhTv) reported

    @playnewworld I'm so confused. If you already pre-ordered the game on Amazon, how do you download it? Steam is asking me to buy it again. Amazon site does the same thing. Do I have to wait for a login key in my email? How does this work?

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld please fix this ****** queue system

  • kimmo_miettinen kimmo miettinen (@kimmo_miettinen) reported

    @playnewworld this is big joke average wait is 20-40 hours [eu] fix this ****...

  • EivindSNjrheim Ennjay (@EivindSNjrheim) reported

    @playnewworld KICKED OUT FROM LAG DETECTED AGAIN AND NOW IM 1281 IN QUEUE?!??!?!!

  • Tchelow Tchelow (@Tchelow) reported

    All streamers screaming now with the login queue for @playnewworld Failed launch?

  • EmineNc3 Jeremy (@EmineNc3) reported

    @playnewworld fix ya bum *** servers.. why did u stagger the release. theres 25,000 peeps waiting to get into AU servers

  • dougdagnabbit DougDagnabbit (@dougdagnabbit) reported

    Sleep schedule got chalked last week so stayed up to fix it and about to go live with the release of #PlayNewWorld for the next 12 hours!

  • FlickCharlieYaY Charlie (@FlickCharlieYaY) reported

    @playnewworld expected more from such hype since beta. I downloaded the game and tried since 8:30 am to play on a Niflheim server with friends and always got 2500+queue or the server crashed. I am still in queue with no change to my position and waiting for another crash.

  • jukeeNZ -juke (@jukeeNZ) reported

    @playnewworld kinda sucks being 18 in the queue on wipe then getting booted out with an error saying "no respawn points available" now 13,000 in queue and no chance of playing wipe

  • TellyTubbieXBL Logan woods (@TellyTubbieXBL) reported

    @playnewworld Was #1 in queue then booted because there was an issue with the spawn point area 🙃

  • uskatumu Umut Aksu (@uskatumu) reported

    @playnewworld I can't login for 5 hours. Thanks.

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld can you stop retweeting streams and fix the issues? If you don't have the technical ability to do so then atleast say something about it so people dont waste literal hours waiting in que

  • skyze_au skyze (@skyze_au) reported

    @playnewworld fix the queues... pls

  • ChungKeePanda 🕳🐇Diane BLM🗝👗 (@ChungKeePanda) reported

    Honestly not expecting to play any @playnewworld today because I’m expecting problems with the servers.. Let’s hope I’m wrong 🤞🏼🤞🏼

  • xoMushinxo むしん (@xoMushinxo) reported

    @playnewworld I CANNOT LOGIN AP SE SERVER !!!!!!!!!PPL ARE FULL!!!!

  • Chyppox Chyppox (@Chyppox) reported

    @playnewworld Fix European servers no ?

  • Chris08901068 Chris (@Chris08901068) reported

    @MorganAJms @playnewworld same issue in Europe... since 8 am I'm in queue... well done...

  • AEon_27 AEon_27 (@AEon_27) reported

    @MehmetC95387987 @KatContii @playnewworld You do know that the social media team has nothing to do or can't do anything about the game issues...

  • WhisperOEternal WhisperOfEternal ||COMMISSIONS OPEN|| (@WhisperOEternal) reported

    Anyone else having issues with the twitch drops for @playnewworld ??? Mine says linked but then it's not? qnq I just want the pretty things whilst supporting peeps

  • baoyousucks baoyousucks (@baoyousucks) reported

    @playnewworld no more login into game! lol waiting for queue's for 5 hours keep getting error and people already got azoth staff while im still trying to login and my position in queue is currently 3180 which means i probably need to wait for another 3-4hrs approx. nice launch day amazon ;/

  • gsendor Gsendor (@gsendor) reported

    @playnewworld Fix EU first, holymoly, can somone kick off every non EU Player from our Servers? Thanks to the Restart i can't get into the game now for 3 hours

  • yorkeyglen Glen (@yorkeyglen) reported

    @_HomeGrownCutie @playnewworld not going any where apart for looking at the login screens lol

  • 4Most_gg Peter Cottontail (@4Most_gg) reported

    @AndrewSmithTatt @Eagles_Avs @playnewworld Name a game that’s never had issues on launch. I’ll wait. Stop being such a spoiled prick.

  • Rationalcrypto2 Rationalcrypto (@Rationalcrypto2) reported

    @playnewworld Can you fix your server capacity... 140 000 playing and 170 000 in queue..

  • ForgeHannibal HannibalForge (@ForgeHannibal) reported

    @ArsheeTv @playnewworld It especially is disheartening because I can launch Crysis, Cyberpunk 2077, SWTOR, WoW, FFXIV, Battlefield, CK3, Stellaris, EUIV, etc without issue. Yet #NewWorldMMO , one of the most anticipated titles of 2021, won't work with a Flagship GPU. Very disheartening.

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld This is ridiculous, is no-one really logging out/crashing in 2 hours? Why is this queue not working...

  • 4Most_gg Peter Cottontail (@4Most_gg) reported

    @playnewworld Everyone in this thread complaining when none of you realize how much monitoring needs to be done and there’s bound to be issues. Can’t wait to play once I get off work. :)

  • Xerberus99 Jostin Rosario (@Xerberus99) reported

    @playnewworld Finally getting into the Game after a long queue, played for 5 mins then "lag detected" thrown out of the Server and again a long queue yo wait, fun EU servers