Paramount+ down or not working? Problems, status and outages
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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
- Buffering (27%)
- Sign in (26%)
- Crashing (24%)
- Playback Issues (20%)
- Video Quality (3%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Humble
|
Sign in | 12 hours ago |
|
Savannah
|
Crashing | 12 hours ago |
|
Muskogee
|
Buffering | 2 days ago |
|
Atascadero
|
Crashing | 2 days ago |
 Abbotsford
|
Sign in | 2 days ago |
|
Lake Charles
|
Playback Issues | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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hazey (@hazeyearth) reported@paramountplus your app doesn’t work on Samsung tvs?? The screen stays black. How do you fix this? I’ve been on hold for 45 minutes… I’ve u plugged the tv, etc. Everything else works. What is the issue?
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Tom Lynn (@Faboggy) reported@askparamount Why have haven't you responded to my trouble ticket #10684749 in over a Month?
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Brian Peat (@peatcreative) reported@paramountplus Signed up for the free trial, then saw there was a birthday promo. Switched to the premium version and...nothing. Coupon code doesn't work. Emailed support and they sent me an advert for the promo and ignored my issue. Would love some help.
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joekhaJiit (@ultrakat75) reported@BMCDOUG @paramountplus I love Discovery Plus, which we have again for now anyways, but their User Interface is probably the worst of them all (but for me I deal with it because their programming is worth it).
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MALGIS (@MALGIS31) reported@StarTrekOnPPlus @paramountplus Nah. That was one of the worst episodes of the entire series. It was “Way to Eden” bad.
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Garruk_Nillson (@GamesGarruk) reported@paramountplus Any plans to fix the issues with your app not working with @Samsung TV's? This has been going on for months, customer service is useless, Samsung equally so. Let's get it together, yeah? #pissed
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Brian Pflanzr (@BPflanzr) reported@askparamount What would fix the problem that I and thousands of others are having with the TV app not working, is allow your app to Mirror or Cast to a smart TV from other devices, iPhone, iPad.
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apollo (@TapuFini) reportedSomeone got into my @paramountplus account and changed the password and email and there is nothing on their website to help me and I’ve been on hold for 20 minutes now (:
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Tom Lynn (@Faboggy) reported@Jenkneefuurr @paramountplus Yes. It won't stream to my roku tv regardless of it being on the compatible list. They've ignored my trouble ticket for 32 days.
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AndreFass (@andrefass1) reported@CCupo If that would be enough to fix the worst app in football … #ParamountPlus . Today I had to restart 3-4 times Roma Atalanta. Really #ParamountPlus must do something
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☘BAConway (@mobethann) reportedTrying to watch the last few episodes of Mayor of Kingstown, and only getting fatal error messages on both Insignia TV app & iPhone. @paramountplus any suggestions? Was running fine last night. Ughh!!
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🚂⬆️🔨⬇️ (@boilertrainer) reported@askparamount My digital download isn’t showing up on any device. I put the code in, said it was successfully sent to my iTunes and is not showing up. Spent an hour on the phone with @Apple and they were no help. It’s my son’s bday present!
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Suzie Rose 🌸 (@suzie_rose) reported@paramountplus Trying to start a new subscription with the 3 month $2/mo birthday promo…screenshot shows $9.99 to be billed today? Can’t reach anyone by phone and “help” is just a chatbot :/
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Zaraid Briones (@ZaraidBC) reported@JMunozActor @paramountplus She didn't knew what the movie was about. I send her all the info, because, to be fair, sometimes we watch terrible movies. She instantly knew why I was so invested in it and she did apologize for not knowing about it.
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Chris Law (@justacooldude) reported@paramountplus Hi. I need some help with a subscription plan, please. I started a membership for $1 for 3 months but I accidentally cancelled the membership and restarted it for $5 a month, can you please only charge me $1 a month for the first 3 months like I wanted? Thanks.
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Blaze the Cozy Recluse🪁🦇 (@katie_blaze) reported@GhostsCBS @paramountplus None of my fellow Ghosties at work watched this week’s episode yet! Most of them worked the evening shift and didn’t get home until it was over, or were already in bed! I had no one to squee with yesterday and it was a damn crime! 😭
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nathan poling (@portly_assassin) reported@gluttony_escape @paramountplus @RuPaulsDragRace New email address and it would probably work.
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hazey (@hazeyearth) reported@paramountplus still waiting on hold - no one answers the phone. Literally over an hour. Your app doesn’t work on a Samsung tv. Wtf? How do I get a refund? I haven’t been able to watch anything since signing up.
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Kym (@Kym81254989) reported@BandB_CBS @paramountplus It was not by accident shelia is off her rocker and has not changed she really need help
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Elizabeth D. Thomas - Tweeting since 2008 (@MarriageKids) reportedDear @paramountplus, I pay you so I can stream shows. You are the only one that has serious glitches. On Chromecast. On Fire TV. On my sons PS4. And now even just the browser. 3 min left on a suspenseful show and... errors out. -Annoyed customer
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Peter (@pletus) reported@paramountplus I just signed up and keep getting error code 3205 :/
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Chris M (@iiSagez) reportedI think @paramountplus has one of the worst apps. Love the shows on it but the app’s functionality sucks.
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𝕛𝕖𝕗𝕗 𝕙𝕖𝕚𝕕𝕖𝕣 (@piratejeffwdw) reportedI just noticed that I've been getting charged twice a month for @paramountplus. Can someone help me figure out why? The amounts are slightly different.
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Jay Surage (@Jasonl_eeDean) reported@verge @paramountplus should figure out their @Xbox app. How can the sound be so ****** up?? Terrible audio experience
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Brian Drew (@bdrew73) reportedSigned up to watch Picard last night, and I see that @paramountplus is still struggling with QC issues. The show buffered several times, and I know it’s not my connection, which is very fast. (1)
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harry clark (@hclarkjr) reported@askparamount hey paramount could you PLEASE fix the app on samsung TV's so we can actually watch paramount on our TV's?????? PLEASE!!!!
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WillC723 (@will_c723) reportedDoes paramount ever crash then restart the entire episode you were watching from the beginning? @paramountplus #bbcan #bb
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Rob O'Neil (@roboneil3) reported@paramountplus The worst app support out there. You can NOT talk with anyone. Their bot SUCKS ***. Submitting a work order SUCKS. Will cancel my subscription if my PAID subscription continues to not allow me to steam. Disgusted.
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ᴛʜᴇ ꜱᴀꜱꜱʏ ʟɪᴛɪɢᴀᴛᴏʀ (@SassyLitigator) reported@askparamount and @paramountplus it has been over 8 weeks of me trying to resolve an issue with your service. My emails go unanswered, my dms are replied to weeks later with no actual help. Horrible service.
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Justin Harris (@justinlharris) reportedIf @CBSSports is gonna force people to pay for a @paramountplus subscription to watch college basketball games the least they can do is have an app that doesn’t freeze every 5 seconds. One of the worst paid apps available right now.