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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
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Sign in (30%)
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Buffering (29%)
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Crashing (21%)
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Playback Issues (18%)
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Video Quality (3%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Crashing | |
| Toronto |
Buffering | |
 Minneapolis |
Playback Issues | |
| Bogard |
Buffering | |
 Manila |
Sign in | |
| Cape Coral |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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vaxxed, masked, and p!ssed off
(@kmcpbarton) reported
@paramountplus extraordinarily awful customer "service" continues. A week into not being able to stream anything and I am still having to call everyday and fight my way thru "have you tried turning it off and back on again?". I'm not feeling very "premium".
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Ed
(@Edge1978) reported
@paramountplus Please fix Scream. It freezes at a minute and 7 seconds into the movie.
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Chandler King
(@kingc154) reported
from
Knoxville, Tennessee
@paramountplus Fix y’all’s ****** *** app please!
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Le Oracle de Bayou
(@Shannondastatue) reported
@BandB_CBS @paramountplus I don't care for Ridge but I'm glad he's finally treating Hope like the awful step parent Beooke is with his kids.
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Monolith Seeker
(@MonolithSeeker) reported
@paramountplus is there some reason Star Trek Lower Decks isn’t working on your app for PlayStation 4? I literally got the service to watch this show and I’ve been trying for 2 days and it refuses to load and just continually skips to the next episode. All other shows work fine
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KellyMccullough
(@Kell_Mccullough) reported
@funnyordie @paramountplus Who will help me with advice?
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Lucas
(@Lucas07628092) reported
@rebeccaleigh423 @paramountplus @askparamount I had a similar problem and my solution was to unsubscribe. So, I deleted the app and, after reinstalling it, I made a new subscription directly from the app, using another email. I believe you're on the free trial, so there won't be any charges.
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Hunter S. Pooh
(@canastaxx) reported
@paramountplus why does your app never work
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DPG 🐊
(@DPG0110) reported
@askparamount ???? This doesn't help. The games ended a week ago, and I missed them because the app stinks
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Lyds 🌈🌺☀️
(@Oz_Sunset) reported
Why is @paramountplus such shocking viewing quality for ALeague????
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Elissagaray
(@gijenn1000) reported
@askparamount Live TV has audio sync issues on Apple TV. How to resolve?
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Farhan Abdullah
(@farhan583) reported
It's unbelievable that a streaming service and its customer support could be so bad in 2021. The error message is "Please Complete Your Registration." Now I cannot watch anything at all despite paying $100 to sign up for their annual service. What a joke. @askparamount
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Farhan Abdullah
(@farhan583) reported
I don't understand how @paramountplus is this bad. They've had a known problem where people's names don't get saved during registration which has been documented online for 9 months! The only way to fix it is to get their support to do it. And that phone number is out of service!
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William L. Zuri
(@williamzuri) reported
@paramountplus Explain to me why I pay for a subscription and I cannot watch the Milan match on my app on my PlayStation. What the %#$ is the issue here. It is pissing me off. Fix this **** now.
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Bill Benevides
(@BillBenevides) reported
@survivorcbs @paramountplus They spent so much time 'educating' us at tribal that the twist seemed an afterthought & production is SO focused on Liana, Shan, Deshawn & Danny that it was never actually focused on game play or fact that Xander used his extra vote. Worst season for fans of the GAME Survivor!
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Amanda Millwood
(@amandamillwood) reported
@askparamount I’ve seen others tweet about having similar issues so I’m not alone here. I don’t complain about things of my choosing (like sitting through ads bc I’m not paying for premium service). I complain when I have to sit through ad breaks TWICE bc your app freezes up.
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Jerome Čop 🇺🇸 🇭🇷 🌹 🎮
(@jeremychopp) reported
@bruce_69420 @paramountplus I think their help article is slightly out-dated because they say to go into the Xbox Settings and select "Ease of Access," but it's actually "Accessibility." Hope that helps.
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NEU
(@BrandNeuChant) reported
@MostWantedCBS @paramountplus I'm so scared that episode 8 isn't gonna be as good as the episodes this season like 4, 5, and 6. Ep.7 was so terrible you almost made a quarter of your fans leave for good. So guys get back on track, show Sheryll's highlight #curves and stop messing around! Or we will leave
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Gary Bell
(@garybell68) reported
@BandB_CBS @CBS @paramountplus Let me get this straight Brook didn't want Thomas to work at a company that his family owns and Ridge don't want Hope to live in a house her mother owns what's wrong with these people
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phillbollins
(@phillbollins) reported
@paramountplus y’all needa get the damn app on the PS5 just bc everybody else broke doesn’t mean I should have to plug back in my PS4 and watch y’all’s **** quality app get ya **** together it’s next gen now
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Amanda Millwood
(@amandamillwood) reported
@askparamount Hi! I don’t mind ads. My issue is that at least one ad break during EVERY episode I watched froze and required that I exit out of the episode and return to it. My progress in the episode wasn’t saved so I had to scan to find my place again.
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keeks
(@kyliecyrus_) reported
@paramountplus pls fix your app. It’s so slow and glitchy it drives me crazy 😵💫
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Ashton J.
(@ScorpionCapLLC) reported
@paramountplus Hey guys… I just paid $50 for your yearly subscription and it’s going to take me at least that long just to fast forward through the first half of an episode… Any fix in the works? There’s a cool feature called scene skip, I hear even DVD’s have this option…
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Tilt
(@nhockey) reported
I hate your app or I'd pay for your service. Commercials come on and the screen goes black or striped or some other crap... And the video never comes back. I leave the show to fix my blank screen and I'm at a random point in the show upon my return. It's horrible. @paramountplus
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Heath Castor
(@HeathCastor) reported
@paramountplus I started a new account and added showtime aaaaaand showtime keeps saying they don’t have a user with that email… so you might wanna fix this … I’m so done
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Delphine972
(@delphine9721) reported
@BandB_CBS @paramountplus Maybe that will help him own his first home instead of relying on women.
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Evan King
(@Evan_Dood) reported
@paramountplus I've been having streaming issues since day one, and it's only been getting worse over time. I submitted a help ticket but have heard nothing. How long does it usually take to get a response? 3 days at least? @StarTrekOnPPlus
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Count Zero
(@Neuromancer2000) reported
@SoccerHeretic @CBSSports @paramountplus I had it for WOSO and some champions league. Picture quality sucked on many games. I just ditched it again.
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jessicer 🧼
(@thelesserjess) reported
@askparamount the “manage profiles” feature isn’t available to me when i hover over my name it doesn’t drop down as an option and when i open paramount+ on both the app and web it has never asked “who’s watching?” how do i fix this??
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Independent.
(@JeffSonich) reported
@paramountplus @queenofuniverse I pay money. to you. Every month. Error 3005 seems to pop up a lot. Just sayin'