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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Problems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
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Sign in (30%)
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Buffering (28%)
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Crashing (22%)
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Playback Issues (18%)
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Video Quality (3%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Erwin
(@Toddwrtr) reported
@askparamount What else is new? Perhaps if your customer service team would actually listen to what a customer's issue actually is rather than throw random troubleshooting steps back at them, your customers would not have to keep calling back!
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k. k. bouvier
(@kashabeee) reported
I thought @RuPaulsDragRace was gonna be streaming on @paramountplus but apparently it’s only on VH1 and that app won’t let me sign in with my tv provider soooooo… im upset.
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Todd Erwin
(@Toddwrtr) reported
@askparamount What else is new? Perhaps if your customer service team would actually listen to what a customer's issue actually is rather than throw random troubleshooting steps back at them.
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John Huber
(@Hanksdad1027) reported
@paramountplus your app through @Xfinity sucks all I get is error messages. Please fix. #annoying
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emily
(@emilyxfrances) reported
@Showtime how can I get help setting up showtime anytime after purchasing the @paramountplus bundle?
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“Handsome Customer” Todd Walker
(@ToddWalker__) reported
@Cheston @paramountplus We got a Sling login. I’ve not seen anything post live on budget Paramount yet.
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Erin
(@Turtle3200) reported
Hey @paramountplus your stupid service still isn’t working. And now we’ve been on hold for over an hour on the phone trying to contact your ‘customer service.’ Super shady company…paid up front for a year for it not to work…
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TheEmanuels
(@G_Dot_E) reported
@paramountplus Is there an outage in the Southeast (Atlanta specifically)? No shows were loading for me so I uninstalled the app and tried to reinstall and now I can’t even get the app back onto my AppleTV.
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Atreus
(@wood_doode) reported
Trying to watch anything on @paramountplus is a NIGHTMARE. It’s slow/buggy and don’t get me started on trying to fast forward/rewind a movie. Been trying to play “The Wolf Of Wall Street” and it gives me an error message! Pls do better!
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Cameron Cates
(@CameronCates7) reported
Anyone got a login so I can watch Drag Race?? I’ll literally pay you in any way you like. #DragRace also, why isn’t it on #ParamountPlus???
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Erin
(@Turtle3200) reported
@askparamount Since when? We’ve been trying to get ahold of someone since Dec 20. Then again on Dec 27. Spent an hour on hold today. To be ignored. This service is terrible. We pay for it not to work…cool. And get ignored….
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Eric Skiba
(@Skeeb11) reported
The @paramountplus app has more errors than my high school math
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WooWho
(@WooWho5) reported
@BandB_CBS @paramountplus For the love of all holy safety. Brooke is not a good person. She creates her own drama and then plays the victim. Poor Douglas has to be subjected to such awful adults.
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Erin
(@Turtle3200) reported
Hey @askparamount your streaming service stopped working on Dec 27 and nothing we’ve done has worked. Uninstalled, reset, rebooted, unplugged, cleared cashe and cookies. Currently on hold for over an hour for customer service that will never answer. Why won’t the service work?
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Charles Skowronski
(@cskowronski78) reported
@paramountplus @ChrisEubank Why is your app for the PS4 so terrible?!?
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and peggy🙄
(@itskennedyareee) reported
@paramountplus you guys gonna fix the apps issues? It cuts off my episode half way through and tries to switch to the next one and then it takes forever to browse because it’s always buffering. I love this app but the mechanics make it hard to watch!
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sandra Wells
(@sac1303) reported
@BandB_CBS @paramountplus Brooke has a problem AA can't solve. It's called Deacon-itis!
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Tiffany
(@__tiffany_marie) reported
@askparamount Other people who need help, message them on Instagram. I got a response and they fixed my problem in 30 minutes. The phone number didn’t work, I was on hold for an hour and gave up.
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@kittycatastrop70 BK's can opener RIP B&S
(@kittycatastrop6) reported
@BandB_CBS @paramountplus Admitting you have a problem is the first step to solving it! No one is perfect and I think Brooke is being too hard on herself (a trait she seems to have passed on)!
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Amey
(@AmeyNo) reported
@paramountplus is the worst streaming service in Canada everything that you would sign up for isn't there! False advertising. Not worth it. So disappointed. 🙁
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Franchie44
(@cmfranchie) reported
@greentime09 @YandR_CBS @paramountplus I thought the same thing! Maybe the plane will crash or something else in Chicago.
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Laura
(@LauraGirl87) reported
@askparamount Interesting.Has this been going on for a month?!Because I paid for an entire year a month ago and since my payment went through my service doesn't work AT ALL.Your customer service asked me a question weeks ago and NEVER replied. Paramount is a joke! @askparamount @paramountplus
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Multiple Miggs
(@multiple_miggs1) reported
@CBSNews @paramountplus The giant bowel movement I took this morning didn’t post anything on twitter, but it’s steaming journey into the sewer will help us understand todays news media outlets 💩
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Nerdlurker
(@Nerdlurker1) reported
@askparamount It's been more then 24 hours since I asked about my issue. Are your servers experiencing issues? Cause I can't get it to work on my ps4
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dan davey
(@daveydaniel) reported
@paramountplus why do I get nothing but errors trying to stream 1883?
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EmagineGaming
(@Em_agineGaming) reported
@paramountplus please for the love of something fix your app. It's takes so long to load and freezes. Please fix it or people will be turned off and not pay for your services.
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Tony Thomas
(@Tony_Thomas1014) reported
@askparamount your support service is terrible! Cannot get a live person to respond to a issue. Gone on 3 days of sending emails, tweets and instant messaging / direct messaging. Terrible service
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Ben Radio
(@treeman85) reported
@iPilko @paramountplus I did and no issues. I did it when there was a loophole of 5.99 for 12 months. Will finish watching Dexter but think that will be about it.
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anesah
(@anoosie811) reported
Can someone at @askparamount please reply to a message? You emailed me that someone changed the email address on my acct, which I didn’t do. I notified you, have gotten no response and now can’t log in. Help please.
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Goin' Goin' Gone
(@GoinGoinGone16) reported
@askparamount Seriously! I asked for help twice since Sunday, messaging you guys twice and haven't heard a peep. Hope there's no problems with watching live tv tonight.