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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Problems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
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Sign in (30%)
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Buffering (29%)
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Crashing (21%)
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Playback Issues (18%)
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Video Quality (3%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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federico guerrer
(@amisc1e) reported
@JeremyRenner @paramountplus Hello, anyone knows if there is alhun social program to help me with temporary accommodation, what happens is that my parents threw me out yesterday that I told them I was gay and the truth although now I am alone I feel better
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JMB
(@ShitOnABum) reported
@paramountplus Idk how you fix your app but maybe talk to someone about it not logging you out after every visit and maybe render the images and information faster 🤷🏼 I like your programs but goddamn, using this app thru a fire stick or ps4 is a nightmare
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“ Razzle Dazzle” Grant
(@GRANTyouatweet) reported
I swear the @MTV and @paramountplus app are the absolute WORST APPS!! I’d like to watch my shows without constant blurriness, freezing and buffering. FIX IT PLEASE!! #nothinglikebufferingthistimeofyear
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Saildal
(@saildal) reported
@paramountplus your fire stick app is an absolute embarrassment. Every time I fast forward it takes me back to the previous commercial. Sometimes have to start over all together. Look at Reddit, everyone has these problems. Pathetic.
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Kord Turpin
(@Turpin19) reported
@mason_sheppard3 @SEALTeam_pplus @paramountplus Do you have Paramount+, I live in Alberta and get it no problem.
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C
(@ChaseSchertz) reported
@askparamount am getting charged for Paramount + w/ Premium Showtime yet every time I sign in I only have access to the Premium Monthly package. I have been charged for two different packages now (the essential & premium) - I haven’t been able to reach customer service via phone
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Anthony
(@FutureAmbitionz) reported
@askparamount Hi I was charged for the annual membership today while trying cancel. Can you please help me?
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Poppo
(@BrettFo) reported
@paramountplus I want to cancel my subs, please help me do this without too much fuss. I tried n my iPad and get the message to do it through the store I subscribed. I don’t know….just help me please.
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Kelly Oliver
(@kellyoliver1980) reported
from
Dunston, England
@askparamount i cannot get my paramount + set up on my sky box, sky have checked their side and said all ok therefore to contact you. Please help! #Help
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Barry
(@barryjbjn) reported
@askparamount Going on 2 weeks now and keep getting error 6100. Why cant this be fixed?
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Shadow Roberts 🔥
(@StokeTheFire) reported
Dear @paramountplus Please fix your Keep Watching feature. If you go 3 or 4 days without watching a show, when you open it, it goes back to episode 1, instead of where it was last watched. Very annoying.
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skinny
(@ichbinskinny) reported
@askparamount excuse me ma’am, i cancelled my subscription last year and just got billed for january 2023. can you help me?
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apogeetics
(@apogeetics) reported
@paramountplus I updated my account from premium to premium+showtime 30 minutes ago on your app and I still can’t access showtime shows on the Apple TV app. What’s going on!!! I restarted my Apple TV, signed out, deleted the app and resinstalled. Why won’t it work!?
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Rob Christianson
(@robchristianson) reported
from
Orting, Washington
Really getting tired of @paramountplus being in a perpetual loop every time we try to watch an episode of TNG lately. I don’t know if the cheapest level just has performance issues but it doesn’t want to make me pay more, that’s for sure! #UXfail
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Glenn Evans Jr., CPA
(@glennevansjr) reported
@askparamount i haven’t been able to sign into the app for two days. I have deleted it and reinstalled it twice. I have tried the “forgot password” option and that doesn’t work either. I’m using appletv. Please help.
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Ralph Hartman
(@RalphHartman) reported
@CC_TheDON @AREUTHE1 @paramountplus First thing I'm doing when I get home from work
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cincinati
(@cincinnati217) reported
@mschellwilliams @askparamount Hello mate , you can send a direct message to @likelynobletech,he recovered my hacked account within few minutes…they’re very legit ✅…they even work on banned,locked and disabled account 💯
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Barry
(@barryjbjn) reported
@goroe @paramountplus Im in the same boat. Over 2 weeks now. Error 6100
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XLTHEBEAST
(@XLBOSTON) reported
@paramountplus your app is still terrible. It's unwatchable. It won't even start. I'm done unplugging everything. Again you have no problem taking my money, why do I have a problem with your service
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Teech
(@WhiteTrashTeech) reported
@askparamount You wait 5 days to reply? Is the issue fixed or not? You already know this isn't just an issue with my account and you know what the issue is. Are you gonna wait another 5 days to reply? Am I gonna get another automated email saying y'all are still working on it tomorrow?
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Des🌞
(@MaryyJpoppins) reported
@paramountplus fix the mobile app !
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XLTHEBEAST
(@XLBOSTON) reported
@paramountplus your app is garbage. You have no problem taking my $ from my bank. I should have no problems with your app. Fix it.
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CardinalGirl1989🏳️⚧️🏳️🌈ally
(@carolehoemeke) reported
@goroe @paramountplus For us. Error 6040. Only on firetv. Works fine on Apple and Roku. Contract negotiations?
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moe
(@moe321moe321) reported
@BandB_CBS @CBS @paramountplus Is Shelia holding Will hostage?? Forcing Bill to help her?
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𝑮𝒍𝒐𝒃𝒂𝒍 𝑺𝒉𝒂𝒅𝒐𝒘𝒉𝒖𝒏𝒕𝒆𝒓𝒔
(@globalshadows2) reported
@FanScreening @paramountplus I started season 2 Episode 1 and will see how it goes. I know there is a lot out there. Just like this genre & was hoping for more. It’s not the worst I‘ve seen.
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Craig McKee - WCPO
(@McKeeWCPO) reported
@paramountplus you really need to fix your system. As soon as you try to rewind you get stuck into a virtual loop and won't allow us to proceed with the show. We have to watch the same thing over. #ugh
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yo
(@VGKhockey8) reported
@TMobileHelp plz help i'm a sprint/tmobile user and trying to take advantage of the free one year of .@paramountplus but none of the nice people from another country can help me figure out how to redeem it from the email i got .. plz help
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love
(@DebbiFe28253175) reported
@secretsocio5 @TheNightGallery @paramountplus Please if you could help my friends little puppy he needs surgery, its so sad i swear i have to get them help, the gofundme is in my bio thank you so much 😔 52175
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Hunter Briggs
(@briggs4899) reported
@askparamount I’m trying to switch my account to no ads. I changed to two different payment options and it either says “We cannot process your subscription change at this time. Please try again later.” Or “There was an error while processing your request, please try again later”?
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jay✨
(@hawaii001105) reported
@NCISHawaiiCBS @paramountplus “You gotta work on the weekend too?”