Rogers outages and service status in Shippagan, New Brunswick

Problems in the last 24 hours in Shippagan, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shippagan, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @RogersHelps @Rogers never got back to me in a week, so I am canceling my services with them this weekend unless they offer me a cheaper plan. Oxio is looking good right now.

• 
  Tony (@Tony45190554669) reported 11 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!

• 
  ARKN (@imaginovationz) reported 16 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Brian (@basherjam) reported 16 minutes ago

  .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?

• 
  Dman (@mcmanus17) reported 20 minutes ago

  @RogersHelps can you please get your equipment fixed. Having lengthy outages every few days is not acceptable. Keep being told “there’s on outage in your area” without any clarity as to what is happening.

• 
  Alex A. (@AlexAgnew1) reported 20 minutes ago

  I see why I left @Rogers years ago. They bait you with a $35 Can/US plan in January as an EPP, then literally 7 months later they raise the price $5 bucks a month. Couldn’t even give a customer the rate they advertised for one year….

• 
  OUVÈLEKÒ (@TheBigShot2012) reported 24 minutes ago

  @AbdelrhmanShoi1 @Rogers Same here. Trying to contact costumer service and there's no way to get in. This is ridiculous!

• 
  Stephen Cunliffe (@scunliffe) reported 24 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  Wil. Y. Hutson (@HutsonWilmot) reported 24 minutes ago

  Does anyone know how to get through to the useless customer service at @rogers ??

• 
  Vicky Baum (@vickyrobinbaum) reported 27 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.