Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 949
Montréal, QC 189
Calgary, AB 130
Ottawa, ON 124
Brampton, ON 88
Edmonton, AB 77
Vancouver, BC 76
Mississauga, ON 69
London, ON 46
Whitby, ON 38
Surrey, BC 36
Guelph, ON 36
North York, ON 30
Oshawa, ON 29
Kitchener, ON 29
Cambridge, ON 26
Scarborough, ON 24
Nepean, ON 23
Newmarket, ON 21
Halifax, NS 18
Hamilton, ON 18
Richmond Hill, ON 17
Markham, ON 17
Oakville, ON 15
Victoria, BC 15
Winnipeg, MB 15
Barrie, ON 15
Waterloo, ON 14
Fredericton, NB 11
Ajax, ON 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • willjfang Will Fang (@willjfang) reported

    @laurenarcher @sabucci_84 @RogersHelps Same issue. iPhone 13 running latest OS in Toronto.

  • Rakeshc24985338 Rakesh chanda (@Rakeshc24985338) reported

    @RogersHelps Can anyone refund my balance amount. Is Rogers have really good customer service representative?

  • Henrique_TO Henrique (@Henrique_TO) reported

    @jusdiso @Rogers @RogersHelps Down in Scarborough ON for almost an hour

  • gets2699 JM (@gets2699) reported

    @RogersHelps is the cell service down? Can’t make calls …

  • FernandoVendit1 Fern Vendit (@FernandoVendit1) reported

    @RogersHelps is there an issue with cell phone calling this morning in Ontario?

  • GregGulyas Greg Gulyas (@GregGulyas) reported

    So I also tried calling @rogers “Customer Care”. The stated wait time was 3 hours!! It’s not “Customer Care”. It’s customers? - #WeDon’tGiveAShit

  • stoneycuteone Julie Norton (@stoneycuteone) reported

    @Rogers The problem is not fixed I restarted my phone I still can't call anybody. Why say the problem is fixed when it's obviously not !!!

  • wesblairbrown Wes Brown (@wesblairbrown) reported

    I have experienced the worst customer service of my life with @rogers Came twice to set up my TV and internet and could not (Dec 2 and Dec 6). Have spent 7+ hours on the phone with them. They act as if the onus is on me to correct their errors. Shocking behaviour

  • MrsKerriGordon Kerri Kelly (@MrsKerriGordon) reported

    @Rogers @Tre_Tnt I can’t make phone calls. Is there a system outage??

  • acerbic_comic Marg K (@acerbic_comic) reported

    @RogersHelps @jusdiso TEchnician who was sent does not seem to have the proper equipment to fix this. I made it clear to Rogers it was a wire which fell off of a pole.

  • Justin26750505 All Eyez On The Prize (@Justin26750505) reported

    Hey @Rogers serious question...why does my phone internet not work properly when I don't have phone service? Full internet but 1 bar of signal for my cell service and my internet lags...wtf?

  • KaraRobinson56 Kara Robinson (@KaraRobinson56) reported

    @sabucci_84 @RogersHelps It's down in #LdnOnt as well - so not just GTA ... it seems to be a southwestern ON outage. It'd be nice if @RogersHelps put out a proper tweet about it instead of telling everyone to DM their issues (and then saying to just reboot the phone - did that before looking for answers)

  • andrew_kerr74 Andrew Kerr (@andrew_kerr74) reported

    @sabucci_84 @RogersHelps Corporate client and we are getting reports from users of this issue. Located in Hamilton.

  • hoistingmysail Sophia ~ #FINALRIDE (@hoistingmysail) reported

    I am sick and tired of @Rogers internet service going down ALL the time. They have to start PAYING ME to be their customer for all the angst of their crap ignite over priced, you don’t get, service. It’s time to allow more service providers to compete in the mkt @JustinTrudeau

  • JakeEves95 Jake Eves (@JakeEves95) reported

    @RogersHelps down in Brampton

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