Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1724
Brampton, ON 733
Montréal, QC 495
Ottawa, ON 194
Mississauga, ON 182
London, ON 156
Kitchener, ON 139
Calgary, AB 111
Hamilton, ON 105
North York, ON 99
Whitby, ON 99
Vancouver, BC 93
Cambridge, ON 92
Edmonton, AB 88
Guelph, ON 88
Barrie, ON 84
Newmarket, ON 73
Surrey, BC 66
Brantford, ON 62
Oshawa, ON 61
Québec, QC 60
Markham, ON 51
Scarborough, ON 50
Woodbridge, ON 38
Etobicoke, ON 33
Richmond Hill, ON 33
Orangeville, ON 32
Winnipeg, MB 32
Ajax, ON 31
Waterloo, ON 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kitten_arms Kwisatz Hateration (@kitten_arms) reported

    @jduncanhansen @RogersHelps having the same problems in toronto!

  • voyager_ind Nik (@voyager_ind) reported

    @RogersHelps And the RogersBank team is clueless ! The email originated from Rogers and hence reaching out .. do not have a good feeling about this kind of service.

  • mt99808 Matt (@mt99808) reported

    @RogersHelps This is the ticket number associated with the outage PT014210593

  • Nicksano1 Nick (@Nicksano1) reported

    @Rogers @RogersHelps And now you're THROTTLING me?! Unreal! Absolutely unreal! I've been stuck in the dark and cold for four days and the ONE thing I've been able to say was that Rogers stepped up to do the right thing and help their customers and you pull this.

  • jduncanhansen John Hansen (@jduncanhansen) reported

    @RogersHelps any word on service restoration for TV/streaming in the Saint John NB area? It’s been a few hours as of 8:55pm Atlantic.

  • EatKS Nikki EatKS (@EatKS) reported

    Hey @RogersHelps i pay a silly amount of money to have your internet and for 10 months its been chaos. Today my internet gave out 8 times. EIGHT! I've already called and apparently you have other clients that are having issues in my area? Thats some subpar service.

  • aboyko62 Abbie (@aboyko62) reported

    @RogersHelps Unfortunately right now i have given up until my frustration settles down. The more you look into my concerns the worse it gets.

  • therealityis___ julesjanee (@therealityis___) reported

    @RogersHelps And your technical staff…. Useless and a waste of time. They don’t even ready the original issue then give an answer that isn’t related. Forced to buy a new SIM card that has only made the issue worse

  • reillyoreilly4 reilly o’reilly (@reillyoreilly4) reported

    @RogersHelps what have you done to stingray music? all the channels have disappeared from my favourites, i cant add them to favourites, when i select a music channell it takes me to the stingray app with terrible low bit rate streaming sound and not the cd quality we pay for ???

  • senkusleftnut Rico Espo (@senkusleftnut) reported

    @Rogers @RogersHelps and you better pay for the data i have to use to get updates this **** ain’t cheap as you well know

  • EatKS Nikki EatKS (@EatKS) reported

    @RogersHelps Much appreciated for the quality and quickness of your response. Now if you could just tell the CEOs, that get the big pay bonuses, they need to focus on better products/services instead of focusing on damage control: that would be great. Thx

  • aboyko62 Abbie (@aboyko62) reported

    I am not a fan or Rogers Ignite TV. It tapes the wrong things and On Demand has less shows to choose from, if the show is delayed due to sports like golf you don’t get the show you get the golf instead. Problems since day one @RogersHelps

  • CoachAiree92 AyAyRon Smith (@CoachAiree92) reported

    @RogersHelps Still no internet. Get this problem fixed. I’ve just about had it with your shotty network

  • marketwizardimg Illigitimi Non Carborandum (@marketwizardimg) reported

    @RogersHelps my tv and Internet is still abysmal. Please fix it or tell me what my refund will be

  • hyghghy13 💚IamHyghGhy♉️ (@hyghghy13) reported

    What’s going on right now @RogersHelps no Internet/cable now? Power outage again??? Until when???

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