Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1526
Brampton, ON 443
Montréal, QC 274
Mississauga, ON 173
Ottawa, ON 164
Calgary, AB 141
London, ON 114
Kitchener, ON 114
Vancouver, BC 111
Edmonton, AB 98
Hamilton, ON 65
Guelph, ON 58
Etobicoke, ON 54
Markham, ON 51
Québec, QC 49
Whitby, ON 47
Surrey, BC 46
Richmond Hill, ON 45
Cambridge, ON 45
Windsor, ON 42
Barrie, ON 40
Oshawa, ON 35
Winnipeg, MB 35
North York, ON 35
Newmarket, ON 34
Stratford, ON 34
Victoria, BC 33
Woodbridge, ON 32
Scarborough, ON 32
Brantford, ON 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike12443431 Mike (@Mike12443431) reported

    @Rogers I did last time! The repeat outages is one thing. But you go and try on data to load your outage map! Look at the ads, its terrible for paying customers to be inundated with ads(that pay rogers more) when they are trying to find out the reason its out.

  • Mike12443431 Mike (@Mike12443431) reported

    @Rogers you know it is pretty annoying using data to see where the rogers internet/cable is down on the outage map. When all you see ad after ad. My lord, can't we just see a map. For customers it is a disservice when we're paying for something that is down weekly now!

  • GTAresales Darius (@GTAresales) reported

    @RogersHelps services in my area out again!! FOURTH time in 13 days! When is the nonsense going to stop? My building has to dump the contract with Rogers, service is really bad!!!

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported from Swan River, Manitoba

    @TylerJohnWiebe @Rogers When rodgers went down this summer that should have been red flag enough for everyone to jump ship. Bell or bust

  • hkane43 Herb Kane (@hkane43) reported

    Was waiting for 45 minutes on a chat with @Rogers to resolve acct issue. NEVER answered chat. Just terrible service. TERRIBLE. Bet it won’t take 45 minutes for them to collect their monthly payment … @RogersWireless

  • monu_ITWorld Chandra (@monu_ITWorld) reported

    @RogersHelps Due to wrong porting my your store staff I lost my primary number. Can you please help me asap

  • angelabarsotti uglyduckling movement studio (@angelabarsotti) reported

    hi there @Rogers I will literally never voluntarily pay you with my credit card, but the account number that I have does not work for the Bank of Montreal... and nothing in any of your apps gives me any indication of any other possible account number.

  • SaabirAkaGoat ❤️‍🔥 (@SaabirAkaGoat) reported

    @RogersHelps is the WiFi down in the Brampton LXR area? When will the be fixed my WiFi is extremely slow

  • alicelouisewood Alice Wood (@alicelouisewood) reported

    @Rogers calling your customer service line to inquire about an upgrade, we get put on hold to then be disconnected due to technical difficulties. What’s up?

  • mysticcshadow ♋🦀❤💙Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🦒🦀 (@mysticcshadow) reported

    @RogersHelps @tillsonburgguy I also need to speak with you guys. My bill went up. Before it used to be 96. Now it's 113. I am not paying 113 lol. I'll just switch companies. And no, I never went over my UNLIMITED fast 150 mpbs internet

  • ajquann2003 AJ Quann (@ajquann2003) reported

    @Rogers I have had Ignite for almost 3 months now, and so far I’m loving the service. One thing I do wish, is that radio apps would be added. In the US, X1 has support for SiriusXM and iHeartRadio, so it would be simple to implement here. Maybe @RadioplayerCa could develop an app

  • TylerJohnWiebe Tyler (@TylerJohnWiebe) reported

    I could buy 140 stamps and mail each text faster and for the same amount of money as this 14 Pro Max does for $150 a month on @rogers pathetic network

  • vickiemax Vickie MacLean (@vickiemax) reported

    @DisneyPlusHelp @RogersHelps I cancelled my Disney+ subscription through @Rogers and subscribed directly through Disney+. Just got an email that my direct subscription has been paused. I already canceled the Rogers one. How do I fix this?

  • kartik_06 kartik kumar (@kartik_06) reported

    @RogersHelps @manpree52107449 There is no internet in Toronto. Cell phone lines are not working. Do u know when this will be fixed?

  • Bong92632021 Bong (@Bong92632021) reported

    @RogersHelps saw a package I wanted but can’t get why because I am an old customer!! Walking over to Telus as they have the same package! Guess #loyalty doesn’t matter anymore. Great service and great retention #not!

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