Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 1932 |
Brampton, ON | 790 |
Montréal, QC | 391 |
Mississauga, ON | 231 |
London, ON | 169 |
Ottawa, ON | 166 |
Kitchener, ON | 157 |
Whitby, ON | 156 |
Hamilton, ON | 122 |
North York, ON | 107 |
Guelph, ON | 106 |
Vancouver, BC | 104 |
Calgary, AB | 99 |
Cambridge, ON | 96 |
Barrie, ON | 88 |
Newmarket, ON | 80 |
Québec, QC | 76 |
Edmonton, AB | 74 |
Brantford, ON | 68 |
Surrey, BC | 64 |
Oshawa, ON | 61 |
Scarborough, ON | 61 |
Markham, ON | 44 |
Woodbridge, ON | 43 |
Richmond Hill, ON | 35 |
Etobicoke, ON | 32 |
Waterloo, ON | 31 |
Ajax, ON | 29 |
Greater Sudbury, ON | 26 |
Winnipeg, MB | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ken (@Kendotwav) reported
@RogersHelps my internet service has been in and out all morning what is going on?
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Ansh Rajpara (@a_rajpara) reported
@RogersHelps your customer service sucks giving 5 dqys of credit is like giving a kid a candy to convince them to your orders. Customer service sucks. After having my tenure completed with rogers I'm not continuing with you guys. You had the audacity to tweet during the outages.
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caramilk (@MCX7_) reported
@Rogers are you down again in Ontario? Honestly get you act together. #wtf #rogersoutage
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Daniel Lucas ✝🕊 (@ServusDeiVivi) reported
Shout out to Kate from Toronto from @RogersHelps. That lady needs a raise, she was the best customer service rep. I've talked to in years.
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Brian Davidson (@BrianRDavidson) reported
Hi @RogersHelps the cable just went out at my home. I already rebooted the NextBox but it's hanging on the -01- on the display. Please help!
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zǝɹǝԀ uıʌǝʞ (@kpez_says) reported
@RogersHelps how does your "Ignite Wi-Fi Satisfaction Guarantee" work? I haven't been satisfied with your service since 2021, so any information would be greatly appreciated
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Heather Hear (@heather_hear) reported
Never seen this before. What's Happening list: #RogersBTS Student plans, smart prices. Promoted by Rogers. Gotta be @Rogers company. Number of tweets? Zero. No results for "#RogersBTS".
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Holly (@Hollaaaay) reported
Has anyone else’s @RogersHelps service been atrocious since the ********* out? I’m running on 3G right now….
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Triimmyturner (@JayYouIce) reported
Whatever happened to that $400 credit @Rogers was supposed to give us for screwing with our service for those few days?
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Patti-Jo (@pattijo9) reported
@RogersHelps Account number: 656373230 Current Bill Total: $299.36 Total includes: • Past due amount of $112.10 - required immediately. • Current bill of $187.26, required by Aug 31, 2022..... so where's the credit for the outage?
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Vitamin⚡️G (@lee_gerry) reported
@RogersHelps When are we expected to get the 5 day service credit as promised when we had that horrible service outage as promised?
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Chad Sansom (@ChadSansom3) reported
@RogersHelps @rogers Rogers out again how comical, @Bell how quick can you get me new service
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ChrisW (@chounanren2) reported
@RogersHelps @FOTHunniebee Is also down in Richmond Hill, anything you know about?
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Tracy3F (@tracy3Forsyth) reported
@RogersHelps many of my HD channels on Cable dont work and have a screen not mentioning ''Service not currently available Please try again later'' been 2 days now when is this going to be fixed ? (toronto)
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Ayman (@Ayman03188280) reported
@Rogers @BlueJays I am starting to have problems again what the hell