Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1426
Brampton, ON 570
Montréal, QC 327
Mississauga, ON 201
London, ON 131
Calgary, AB 112
Ottawa, ON 108
Kitchener, ON 100
Whitby, ON 74
Edmonton, AB 73
North York, ON 72
Vancouver, BC 69
Guelph, ON 66
Barrie, ON 63
Hamilton, ON 63
Cambridge, ON 59
Québec, QC 55
Newmarket, ON 55
Woodstock, ON 45
Ajax, ON 42
Scarborough, ON 41
Oshawa, ON 40
Etobicoke, ON 40
Markham, ON 32
St. John's, NL 31
Pickering, ON 31
Richmond Hill, ON 28
Woodbridge, ON 28
Orangeville, ON 27
St. Thomas, ON 25

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealASingh1 A Singh (@TheRealASingh1) reported

    @RogersHelps my TV service is not working again and technical support number is down. What is going on?

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?

  • Larsencd ChrisLarsen (@Larsencd) reported

    @jduf87 @Rogers @RogersHelps Ours has been intermittently dropping over the last week or so…but now it’s completely down

  • Risistrix ᵡᵖᶥᶝᵗᶥᵛᵅ 💙🙃😷🇨🇦🇺🇸 (@Risistrix) reported

    .@RogersHelps what’s going on, cable tv is down across Canada. Fix it Rogers TV!

  • EileenShuchat Eileen Shuchat (@EileenShuchat) reported

    @Rogers Second day in a row. Ignite is out. TV doesn't work. Can't access tv channels or saved/recorded shows. Not good Rogers! We need our Wifi. Without it we have no TV, Internet or phone. Help!

  • Jim_Ottawa Jim murray (@Jim_Ottawa) reported

    @RogersHelps Hello my Cable is out I live in Ottawa. I called customer support wasn’t able to get through . Help please

  • notachardonnay masi hills (@notachardonnay) reported

    @Rogers is there an eta on fixing service?

  • Ghannie Ghannie (@Ghannie) reported

    @RyanOnBoard @RogersHelps Repeat XRE errors? Was in the middle of watching a recorded show and it quit around 7:20 for me. I think there’s a widespread issue. Can’t even access anything saved on the app. Netflix it is I guess

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported

    @Rogers Not that you ever tell customers in advance, but is there an outage? I got nothing for half an hour now

  • Csertl1 Csertl (@Csertl1) reported

    @RogersHelps I'm getting an error code XRE-03137. I can log into 3rd party apps but cannot get any other channels. Rebooted modem and box. Did not help.

  • PetticrewKirsty Kirsty Petticrew (@PetticrewKirsty) reported

    @RogersHelps tv is completely blackout nothing works,not even recordings. What is going on?!

  • mimico1958 Larry O'Callaghan (@mimico1958) reported

    Hey @RogersHelps @Rogers thanks for nothing my ignite is completely down and when I call your automative recording says too many calls. Hang and call later. #Terrible customer service

  • KimLucchetta Kim Lucchetta (@KimLucchetta) reported

    @Firthguy @RogersHelps Same issue over here 😕

  • emmmmily20 Emily (@emmmmily20) reported

    @RogersHelps @Firthguy I’m having the same issue (and seems like lots of others are too).

  • jefflegault Jeff Legault (@jefflegault) reported

    @RogersHelps Ignite TV seems to be down in Barrhaven area (Ottawa) channels will not load but guide is available, rebooted everything

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