Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 1346 |
Brampton, ON | 461 |
Montréal, QC | 431 |
Ottawa, ON | 165 |
Mississauga, ON | 131 |
London, ON | 125 |
Calgary, AB | 105 |
Kitchener, ON | 96 |
Edmonton, AB | 81 |
Vancouver, BC | 76 |
Cambridge, ON | 70 |
Guelph, ON | 69 |
Hamilton, ON | 69 |
Whitby, ON | 68 |
North York, ON | 62 |
Surrey, BC | 57 |
Markham, ON | 53 |
Newmarket, ON | 52 |
Barrie, ON | 46 |
Brantford, ON | 43 |
Oshawa, ON | 42 |
Québec, QC | 40 |
Scarborough, ON | 38 |
Etobicoke, ON | 31 |
Woodbridge, ON | 29 |
Ajax, ON | 27 |
Winnipeg, MB | 27 |
Waterloo, ON | 25 |
Orangeville, ON | 25 |
Richmond Hill, ON | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sadra Semnani Rahbar (@Sadra16) reported
@Fidomobile Hey. I wanted ask you guys to make international calling to Iran available on Fido and @Rogers network for free, Iranians are trying to call their loved ones back home in this horrific situation and something like this can help to put their mind at ease a bit.
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Jackson Presley (@Many_a_tweet) reported
@Bell saw your crying about @Rogers. Your new channels suck and that's why we dropped your garbage programming. Usa and oxygen are awful
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real talker (@jabbie49) reported
@Rogers and @Bell should charge 1$ per channel so you pay for what you want. People can buy the channels they like instead of paying for **** they don’t need.
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R M Hurley (@RMHurley3) reported
@LoveMy7Wood @RogersHelps No problem here with XFinity. Do have a problem with embellishments in hockey though. Just like flopping in football. Hate it!
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Love My 7 Wood (@LoveMy7Wood) reported
I’m at my cottage and I recently had to upgrade from Rogers Nextbox to Rogers XFinity and while watching the hockey game my picture keeps freezing. Anyone else experiencing this issue when you switched and do you know what the fix is? @RogersHelps
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Phil Nault (@NaultPhil) reported
@Rogers hey, your mail through Yahoo is absolute total garbage and has been for years. Constantly getting: Cannot get mail. The connection to the server failed. Server code limit. Server message authenticate rate limit hit. Can you get this fixed or better yet dump yahoo
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Jasmine Kaur G (@jgarcha) reported
Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps
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Vibhor Batra (@vibhor_batra) reported
@Rogers can you please tell @Bell how to run a reliable network?
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Tom (@Tom84466770) reported
@EE It seems to be a @Rogers problem, i manually swapped to @Bell_Support and now it works fine..... slightly annoying though that I had to do that I have the addon for roaming in canada
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MJ (@TheHumbleLion_) reported
Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers
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Chloe Kilgore 🇨🇦❤️🖤🤍💛 (@chloekilgorePSN) reported
@Rogers you have zero capacity to provide tech support to your senior clients and you should be ashamed of yourselves. We support our aging parents and family in every other way. The least you could do is handle the services you’re paid for FFS!
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Timbo T Baggins (@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers
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mary magdalene (@fvlloncvnt) reported
The irony is the @Bell has the worst long distance plan of any Canadian carrier. "Long distance? Who still does that?" I hear you say. @Rogers offers 1000 minutes to the U.S. for $5/mo. @Bell starts at $30/mo for the bare minimum
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Raj Singh (@wellletsseewat) reported
@RogersHelps fix your wait time to talk to a customer care representative in “Regina”. I am waiting since last 2 hours to talk for a new line.
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Raj Singh (@wellletsseewat) reported
@Rogers why a customer has to wait for 2 hours to talk to customer care?? Fix it. Any your Bot Ana is useless.