Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 1980 |
Brampton, ON | 779 |
Montréal, QC | 414 |
Mississauga, ON | 252 |
London, ON | 177 |
Ottawa, ON | 170 |
Whitby, ON | 163 |
Kitchener, ON | 156 |
Hamilton, ON | 124 |
Guelph, ON | 113 |
Calgary, AB | 111 |
Vancouver, BC | 108 |
Newmarket, ON | 100 |
North York, ON | 98 |
Cambridge, ON | 91 |
Barrie, ON | 90 |
Québec, QC | 87 |
Edmonton, AB | 74 |
Oshawa, ON | 71 |
Scarborough, ON | 66 |
Brantford, ON | 58 |
Surrey, BC | 57 |
Richmond Hill, ON | 49 |
Woodbridge, ON | 48 |
Markham, ON | 44 |
Ajax, ON | 36 |
Etobicoke, ON | 33 |
Waterloo, ON | 31 |
St. John's, NL | 28 |
Winnipeg, MB | 26 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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𝓢𝓾𝔃𝓲𝓮 ❤️ (@SingleDatingDiv) reported
Always fun to have a @Rogers network outage when you have a cranky toddler at home who wants to watch @disneyplus … there goes my data!
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mthornback (@ 🏡)(he/him) (@MThornback) reported
@Rogers my entire neighbourhood is without internet for the second straight day. Your service is how I make money. Where do I escalate a systemic delivery problem with your service? @CRTCeng ? #consumeraffairscanada?
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evelyn marie (@evelynmarie34) reported
@theonecid @FidoSolutions @RogersHelps It’s probably the 15th, same as the S21 models. If not that, then it’s probably in a very slow phased rollout, as not even the US models have received an update yet for the March update.
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Kathy Swaile (@kathyswaile) reported
@brittlestar @krismeloche @Rogers We upgraded to Ignite two weeks ago and nothing but problems with increased internet and connectivity in the middle of Mississauga
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[zF]Anthony DiNozzo (@zFDiNozzo) reported
@brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!
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Dave Can (@DComp000) reported
@RogersHelps - Is there an outage /Rogers Wifi down in North York? Internet not working for a while now.
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Ramsquaddled (@ThakShawnR) reported
Can someone at @Rogers explain to me why my wifi has been down for 5hrs? Like holy **** once every couple of weeks I gotta deal with this bullshit.
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Jason wild (@jwild1990) reported
@Rogers what a garbage system your ignite tv is total junk.
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Mike ‘Did I Tweet That?’ R!ce #KnowBetterDoBetter (@mrice117) reported
@brittlestar I’ve been a @Rogers customer since the late 80s. They’ve pulled the plug on my subscription to Fox Racing twice & got it back then pulled it for good with no discount. Asked them to include @revtvcanada and they tell me to take a hike. Maybe I should! 🚶
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meek (@meek12231843) reported
@RogersHelps my internet is down
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AA (@positronmchappy) reported
No, baseball is not the best game, u stupid *****. Especially, audio. @BlueJays paid for nobody last season, to describe what he saw from his computer. @Sportsnet cheap audio OMG, I wanna say what happened, but I can't, from what @rogers paid me to do, from a call-centre desk.
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Jim murray (@Jim_Ottawa) reported
@RogersHelps Hi thanks. . I did call tech-support . He seems to be a problem in my area . But there was no ETA I’ll reconnect hi. I also did not get a ticket number
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Creativegal2 (@creativegal2) reported
@brittlestar I tell my friends to use Twitter to get support often! It’s SO much easier than online chat & much more convenient than multiple, unclear phone systems. Dear Service Providers: try excelling at service instead of being the best of the worst. @Rogers
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Chris (@chrisholmes006) reported
@RogersHelps Is tv service still out in the K2C area, tv still not coming up after yesterdays outage
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Patrick Carre (@themax37) reported
@jacroy67 @MilesMorello @Rogers Centrepoint as well, having the same issue.