Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 3562 |
Brampton, ON | 880 |
Montréal, QC | 742 |
London, ON | 357 |
Kitchener, ON | 293 |
Ottawa, ON | 275 |
Mississauga, ON | 261 |
Guelph, ON | 210 |
Hamilton, ON | 205 |
Cambridge, ON | 169 |
North York, ON | 146 |
Barrie, ON | 133 |
Calgary, AB | 112 |
Whitby, ON | 106 |
Woodbridge, ON | 103 |
Richmond Hill, ON | 101 |
Vancouver, BC | 95 |
Brantford, ON | 89 |
York, ON | 84 |
Waterloo, ON | 76 |
Scarborough, ON | 76 |
Oshawa, ON | 69 |
Markham, ON | 68 |
Burlington, ON | 60 |
Etobicoke, ON | 59 |
Ajax, ON | 57 |
Edmonton, AB | 49 |
Newmarket, ON | 47 |
Orangeville, ON | 46 |
Surrey, BC | 42 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Marieanne
(@marieannem) reported
@RogersHelps That's too bad, but I will wait and see if that is true for the regular season games! If it is not the case, would I be able to get a full refund? Because that is disappointing if I could not watch the Wpg Jets games...
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Paulo
(@paulynarciso) reported
@RogersHelps @nate_lane He’s trying to say that you should have left NHL Live alone. The Sportsnet now package is terrible for any fan of a non Canadian team. There should be an option to select your favourite team, and have them be the first thing you see. NHL Live was for fans who didn’t want cable
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Ross Craig
(@rosscraig) reported
@RogersHelps Ok one more question is that up to 50GB per person on the plan or do we both get 50GB each? I never received the text just her
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Tristan
(@whatadumgamer) reported
@RogersHelps Hurry ******** up, my internets still down you pigs.
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jenniB
(@jenniB17995737) reported
@RogersHelps @RogersHelps when upgrading the new line fee is stupid since I am not adding a new line but upgrading my phone with the same SIM card and phone number. Only rencentlu have added two lines which are my apples watches to which I have no issue paying for the connection.
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Margaret W
(@SneakyCheek) reported
@RogersHelps For the last couple of days we have been having issues with our internet and cable again...not to mention the cell service and always having problems with dropped calls. Im so done.
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Stanley
(@Mr_Kubrick) reported
Hey @Rogers, @Bell, @TELUS Are you aware of whats going on in Iran? Internet being shut down amidst mass protests to the death of #MahsaAmini. Phone lines and mobiles remain the only methods of communication with Iran. Let your users call and text Iran numbers free of charge.
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Chris Black
(@ChrisBl57342900) reported
@alfweb2490 @RogersHelps yea i’m with rogers and have issues from now and then the only problem is when u go somewhere else there are also problems hahaha no cell company is good in my experience
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scott
(@ScottMillican71) reported
@RogersHelps @darrenblois1 Be nice if there was updates. Provide a link that was created, and never updated
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Mahtab Ahmed
(@mahtabahmed54) reported
@RogersHelps @RogersHelps 50 Gb for 4 days?! How will that help? Give us credits equivalent. I couldn’t call or reach any friends/ parents. Nobody. Now I have network at night with LTE but the data works 1/80 attempts to connect. Seriously wrong.
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Marie (aka sephora von mills)
(@karmacakedotca) reported
@RogersHelps this is more than what rogers did when then while system went down and people couldn't call 911 or do any work... But it's still really insulting.
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Annie_Macc
(@Annie_Macc4) reported
@RogersHelps Hey Rogers!! Why are you sending me emails informing me that you are charging for unreturned equipment fees?!! I returned the items via your shipping labels on Aug 31st. When ypu track they say shipment delayed on both. Why is this my reponsibility? Terrible service.
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Mark Whalley
(@MarkWall_E) reported
@alfweb2490 @RogersHelps Honestly I was a long time Rogers customer and made the switch to Telus mobility in 2018. Best decision I ever made. I have not had any issues between reception to customer service. Rogers for me has always been lacking customer service. They say they care, but do you really ?
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Cassandra
(@cass_arch) reported
@RogersHelps ALL my rogers services have been intermittently working for months. More so NOT working vs working.. Def going down hill service is absolute GARBAGE lately..
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Moni G
(@moniejuly) reported
@RogersHelps Yes something was definitely down because we were on hold on that number for 2 hours