Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1554
Brampton, ON 487
Montréal, QC 320
Mississauga, ON 171
Ottawa, ON 159
Calgary, AB 145
Kitchener, ON 122
London, ON 120
Vancouver, BC 112
Edmonton, AB 108
Hamilton, ON 77
Guelph, ON 71
Cambridge, ON 59
Whitby, ON 58
Surrey, BC 58
Etobicoke, ON 50
Markham, ON 49
Windsor, ON 45
Québec, QC 43
Newmarket, ON 42
Oshawa, ON 37
Winnipeg, MB 36
Barrie, ON 35
North York, ON 35
Scarborough, ON 35
Richmond Hill, ON 34
Brantford, ON 34
Stratford, ON 32
Woodbridge, ON 31
Waterloo, ON 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • canadianjilly Canadian Jilly (@canadianjilly) reported

    @Rogers Aaaand…I asked if I could cancel, so they sent me to tech support instead and then the call was disconnected in the middle of tech support. I’ve been trying to ride this out because changing services is annoying but @bell is wilding if they think this is ok!

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.

  • AnisWahla Anees Wahla (@AnisWahla) reported

    @YahooCare One of my Yahoo emails via Rogers mail is not working on Outlook in desktop computer. inbox is showing no emails at al nor sent emails. 🤔 Email is working on the phone. 🤔. @Rogers

  • Sara_McM Sara McMillan (@Sara_McM) reported

    @ChrisArnold33 @RogersHelps Yahoo Mail is down and Rogers email is hosted by Yahoo. It isn't just you.

  • JasonGagne24235 JayDawgTDot (@JasonGagne24235) reported

    @TELUSsupport If you had a call center in Canada, it wouldn't be an issue. Instead, you're leading with profits over service and the customer pays at the end. Telus used to be different, customer focused ... Now, you're no different then @Bell and @Rogers . Shame!

  • KarlieMildraed KarlieMildraed (@KarlieMildraed) reported

    @yegventures @Shawhelp @RogersHelps I don't watch TV. I wish to cancel this service I am not using. I require this service to be canceled promptly and a registered letter mailed to the address as to the cancellation completion.

  • faxon99 Chris Faxon (@faxon99) reported

    @Rogers after 20mins of navigating their maze of options they return "We are too busy to answer your call, try again another time, goodbye" #awful #disgraceful #shaw. Do yourself a favor a go to @TELUS or @Bell

  • DavidKe1ly David🇨🇦 (@DavidKe1ly) reported

    If you get a call from @TELUS, @Bell, @Rogers or any phone company offering “40% off” and asking you to verify your name — don’t do it. It’s likely a scam, & they may record your answer to impersonate you later. Tell them you’ll call back using the official support number instead

  • DoBetterCA #YouCanDoBetter (@DoBetterCA) reported

    @JackDan110 @Rogers Funny enough, this also happens in @cogeco service areas where Rogers can only offer mobile service…. Is it possible these are freelancers chasing sign ups?

  • Ali96019865 Ali (@Ali96019865) reported

    @rogers @telus @bell how on earth is there no signal and so many dead spots in cellular coverage in Huntington Hills and Beddington? This doesn’t even happen in third world countries.

  • SC52990376 Sofi 🇦🇷🇨🇦 (@SC52990376) reported

    I love in Canada and all the telephone companies told me they wouldn't provide any more service because I have a Xiaomi phone due to a new update. Why is nobody talking about this??? We want answers @Rogers @Bell

  • pressPlayFamGam press Play Family Gaming (@pressPlayFamGam) reported

    @JackDan110 @Rogers Bell & Cogeco are the same... had some guy that wouldn't leave... I finally told him I was going to call the police & he still tried to put be down & sell me something at the same time... I closed the door & he started doing cicrles in the driveway, eventually left...just weird!!

  • RobbieAxelrod Robert Axe (@RobbieAxelrod) reported

    @RogersHelps @Bell_Support I helped her file a complaint to the better business bureau so I guess you’ll be hearing from them soon

  • Mel_1245 Mel (@Mel_1245) reported

    @RogersHelps My next contact will be to cancel as that was beyond frustrating. Looking up @bell internet as we speak

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