Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1438
Brampton, ON 495
Montréal, QC 437
Ottawa, ON 168
London, ON 137
Mississauga, ON 132
Calgary, AB 105
Kitchener, ON 104
Edmonton, AB 82
Whitby, ON 77
Guelph, ON 75
Vancouver, BC 75
Cambridge, ON 71
Hamilton, ON 70
North York, ON 64
Surrey, BC 58
Newmarket, ON 56
Markham, ON 52
Barrie, ON 47
Brantford, ON 47
Québec, QC 44
Oshawa, ON 43
Scarborough, ON 38
Woodbridge, ON 33
Etobicoke, ON 32
Ajax, ON 27
Winnipeg, MB 27
Orangeville, ON 27
Waterloo, ON 25
Victoria, BC 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jgarcha Jasmine Kaur G (@jgarcha) reported

    Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps

  • vibhor_batra Vibhor Batra (@vibhor_batra) reported

    @Rogers can you please tell @Bell how to run a reliable network?

  • Tom84466770 Tom (@Tom84466770) reported

    @EE It seems to be a @Rogers problem, i manually swapped to @Bell_Support and now it works fine..... slightly annoying though that I had to do that I have the addon for roaming in canada

  • TheHumbleLion_ MJ (@TheHumbleLion_) reported

    Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers

  • chloekilgorePSN Chloe Kilgore 🇨🇦❤️🖤🤍💛 (@chloekilgorePSN) reported

    @Rogers you have zero capacity to provide tech support to your senior clients and you should be ashamed of yourselves. We support our aging parents and family in every other way. The least you could do is handle the services you’re paid for FFS!

  • ohheytimbo Timbo T Baggins (@ohheytimbo) reported

    I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers

  • fvlloncvnt mary magdalene (@fvlloncvnt) reported

    The irony is the @Bell has the worst long distance plan of any Canadian carrier. "Long distance? Who still does that?" I hear you say. @Rogers offers 1000 minutes to the U.S. for $5/mo. @Bell starts at $30/mo for the bare minimum

  • wellletsseewat Raj Singh (@wellletsseewat) reported

    @RogersHelps fix your wait time to talk to a customer care representative in “Regina”. I am waiting since last 2 hours to talk for a new line.

  • wellletsseewat Raj Singh (@wellletsseewat) reported

    @Rogers why a customer has to wait for 2 hours to talk to customer care?? Fix it. Any your Bot Ana is useless.

  • Blank31826918 Blank (@Blank31826918) reported

    the @Rogers at 764 Younge st in TO made an older gentlemen who clearly had some mobility issues and a hearing aid, wait outside in misting rain and 8 degrees, for 10 mins till they let him in the store. Claimed they were @ capacity, store had less than 10 ppl, terrible behaviour

  • bindiyabaugh Bindiya Chaudhry (@bindiyabaugh) reported

    @RogersHelps I need help urgently i got ignite internet installed yesterday but it stopped working as soon as team left,i am new in toronto and with no ph no wifi am lost,pls send someone urgently as i have tried troubleshooting but nothing works

  • LeafsSince97 TheLeafs&JaysFan97 (@LeafsSince97) reported

    @RogersHelps fix Ignite tv Nothing is available right now and you have not only a key Saturday Jays game today, but the largest Leaf game since the last one tonight. Unacceptable to have this crappy service simply because it’s raining outside

  • JowanJomon Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • beadlestore Beadle Store (@beadlestore) reported from Napanee, Ontario

    Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell

  • Elijah_Winter1 Elijah Winter (@Elijah_Winter1) reported

    @RogersHelps 3rd party apps don't belong on my tv and nobody asked for that change. My elderly mother isn't able to figure it out and now can't listen to her music. Stupid change that was pointless. People with cellphones could always access the app, people watching on TV didn't need it

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