Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 1396 |
Brampton, ON | 331 |
Montréal, QC | 167 |
Ottawa, ON | 150 |
Mississauga, ON | 146 |
Calgary, AB | 137 |
London, ON | 100 |
Edmonton, AB | 88 |
Kitchener, ON | 87 |
Vancouver, BC | 87 |
Hamilton, ON | 55 |
Guelph, ON | 55 |
North York, ON | 47 |
Cambridge, ON | 45 |
Richmond Hill, ON | 43 |
Barrie, ON | 43 |
Markham, ON | 38 |
Windsor, ON | 37 |
Surrey, BC | 35 |
Etobicoke, ON | 35 |
Oshawa, ON | 34 |
Newmarket, ON | 33 |
Québec, QC | 32 |
Woodbridge, ON | 29 |
Winnipeg, MB | 27 |
Whitby, ON | 27 |
Orangeville, ON | 26 |
Stratford, ON | 26 |
Victoria, BC | 26 |
Scarborough, ON | 25 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Belle (@BelleKathybelle) reported
@RogersHelps why why does it take 4 phone calls 2 hours to get rogers to fix their mistakes. Over cared by $320 and I get I'm sorry . Yes I'm happy it's fixes but eventide it needs to get upgraded to a manager. I want something for my time for dealing with this. Why do I stay?
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cookie (@RamshaNawazKhan) reported
@RogersHelps fix urself
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Dutch Wheeler (@SlutsOfBabylon) reported
@RogersHelps @DragoonLowell Lol, it has been a known broken *** trash app since your big release last fall, and no one knows that better than you poor folks on the support team stuck dealing with it. @Sportsnet should troubleshoot what your Dev and QA teams did, or whichever manager approved the release 🚽
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lavadoe (@eddielavado) reported
@RogersHelps internet and cable outages never felt this bad. I want to the @Raptors survive another playoff game!
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Geekette in Ottawa (@untaint) reported
@RogersHelps HELP please. I just spent 1+1/2 hour on what was all pre-arranged waiting a decision from me (on top of a call last night as well) - should have been 2 minutes. CSR refuse to tell me which team our case is under so they can complete the task they started.
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yamma adel (@YammaAdel) reported
@RogersHelps 0/10. After today I would never recommend Rogers to any1. A Rogers tech came to my property today without notice, cut my internet line while working on something and just left. I reached to Support to send out a another tech to fix the line.
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Lux (@LuxxGoat) reported
@RogersHelps When I try to pay my bill on the Rogers app, it says "Something went wrong," and when I try to pay on the website, it says "We're updating our site to make it better." Is this a problem that only for me, or is for everyone?
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Nick (@SenselessEarth) reported
@RogersHelps 1/2 DM's will not help delays, only take a conversation offline which I'm sure curbs bad publicity. Delays are not isolated to just me. Its the Ignite architecture. You got rid of the Nextbox tech (closest to live) for apps nobody needed and a voice remote.
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Nick (@SenselessEarth) reported
@RogersHelps Just to let anyone know who cares, Bell Fibe TV, which is technically streaming TV too, is a full 20 seconds ahead of Ignite on live TV. Tested with someone on Five TV against mine on CP24 Rogers needs to fix this and quickly or I'm gone. Playoffs coming. I don't need old news
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Sean Jennings (@cimitsupport) reported
@RogersHelps You should get your tech support to be able to handle support calls and not just tell people their support can take their call and hang up.
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Sean Jennings (@cimitsupport) reported
@RogersHelps So it appears @RogersHelps did a software upgrade to the legacy cable boxes and have broken them. Now I wait days for them to figure it out since they won’t admit that their 3am software upgrade crashed the.
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Sean Jennings (@cimitsupport) reported
@RogersHelps your cable TV has had all channels down since 3am. Channel 498 for F1 has been down since Saturday 11am. Your tech support says they are unable to take the call and hangs up. Massive FAIL @RogersHelps
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Myles Fisher (@myfisher) reported
@SMisir12 @RogersHelps Exact same issue this weekend. Is this being resolved anytime soon?
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Mike Fisher (@StrayCat_15) reported
Does anyone actually like @hockeynight Canada's first intermission show anymore? Honestly 4 people just trying to get their opinions in over everyone else! #Brutal #FigureItOutRogers @Rogers terrible TV! 👎 @Sportsnet
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SavvyMom (@RickyWhite69) reported
@RogersHelps when are you going to fix the internet outage in our neighbourhood (Brampton- L6S)? We've had no internet since 7:30pm last night?