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Rogers

Rogers Outage Map

The map below depicts the most recent cities worldwide where Rogers users have reported problems and outages. If you are having an issue with Rogers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coquitlam, BC 5
Toronto, ON 788
Headingley, MB 1
Vancouver, BC 100
Calgary, AB 132
Oshawa, ON 41
Brampton, ON 76
Winkler, MB 2
London, ON 50
Macklin, SK 3
Scarborough, ON 27
Montréal, QC 94
North York, ON 24
Guelph, ON 29
Ajax, ON 8
Surrey, BC 46
Ottawa, ON 53
King, ON 2
Markham, ON 22
Collingwood, ON 4
Castlegar, BC 1
Dartmouth, NS 4
Cambridge, ON 20
Burlington, ON 5
Toronto county, ON 10
Hamilton, ON 15
Winnipeg, MB 29
Fredericton, NB 7
Edmonton, AB 108
St. Thomas, ON 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • A98698937
    Adam (@A98698937) reported

    @RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???

  • Z_T_1348
    Zohreh (@Z_T_1348) reported

    @RogersHelps I’ve called over 100 times and keep getting the same lies and credit offers. I don’t want credit — I want the return processed and the wrong charges removed NOW, or my money refunded. Fix this immediately!

  • Bluefieldcheck1
    Bluefieldchecker (@Bluefieldcheck1) reported

    @RogersHelps @KjennerBrian Roger’s is down in Markham again

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @Amildeeba @RogersHelps If you got call then either airplane mode not working properly or Wifi-calling. The call connected so there would be charges.

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!

  • TrappedCnsrvtve
    🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported

    The worst part of dealing with a @Rogers TV or internet FAILURE is being forced to listen to their obnoxious hold music. I swear they intentionally add static to piss you off so you'll hang up. What a high quality operation you're running there @Rogers 🙄🤯

  • mikepop31
    mikepop3 (@mikepop31) reported

    @RogersHelps Yes still without service,being forced to migrate. Pathetic.

  • KnightLes90454
    Les Knight (@KnightLes90454) reported

    @RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @Rogers you actually have no concept of customer service. I have been waiting 2 weeks for a modem and have yet to receive it. In Montreal, not in the middle of nowhere…. Montreal.

  • ZahidAhmedtngq
    Zahid Ahmed (@ZahidAhmedtngq) reported

    @RogersHelps I have networks issue everywhere . And I face problem. Making call even I have 5g also this is the worst Fido networks

  • sarabjeetsj
    SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported

    @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

  • TonyLeighton8
    Two Cent Tony 🇨🇦 (@TonyLeighton8) reported

    @RogersHelps @ClassicValveDes I pay 200 bucks a month mainly to watch hockey and the ******* Ottawa/Carolina game keeps freezing. What ******** am I paying for?

  • harshitshah436
    Harshit (@harshitshah436) reported

    @RogersHelps I’ve been a victim of what appears to be a fraudulent transaction on my Rogers Bank Mastercard. I was forced to withdraw cash from an in-store ATM due to a “digital payment not working” situation, and ended up being charged excessive and undisclosed fees. @Rogers

  • big_fan2019
    big_fan2019 (@big_fan2019) reported

    Your chat agents are rude and disrespectful towards somebody with special needs. I was transferred several times today to different departments. None of them could help me. @RogersHelps

  • scarletdiva12
    LA Penn (@scarletdiva12) reported

    @RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?

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