Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 1347 |
Brampton, ON | 549 |
Montréal, QC | 324 |
Mississauga, ON | 198 |
London, ON | 131 |
Kitchener, ON | 103 |
Ottawa, ON | 102 |
Calgary, AB | 101 |
Whitby, ON | 74 |
North York, ON | 69 |
Vancouver, BC | 65 |
Hamilton, ON | 64 |
Edmonton, AB | 64 |
Guelph, ON | 64 |
Barrie, ON | 63 |
Cambridge, ON | 58 |
Newmarket, ON | 53 |
Québec, QC | 51 |
Woodstock, ON | 45 |
Ajax, ON | 41 |
Etobicoke, ON | 41 |
Scarborough, ON | 41 |
Oshawa, ON | 39 |
Markham, ON | 32 |
St. John's, NL | 27 |
Pickering, ON | 27 |
Richmond Hill, ON | 25 |
Brantford, ON | 23 |
Woodbridge, ON | 23 |
St. Thomas, ON | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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parisak (@parisagreen) reported
@RogersHelps It is time to get rid of you. A customer for 20 years and just came back from Europe where paid almost 18/ dollars per day to keep my plan over there till I realized i can pay 30 Euros for a month to have unlimited phone and data plan with a new sim card!!Shame on you for ripping
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NBA Whisperer (@hogarth111) reported
@RogersHelps internet is down in Etobicoke with no information regarding it, what is going on
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Lisa Ward (@Loopylisa6) reported
@RogersHelps Thank you for your response. Other then wasting my time on hold on the phone to get an update, is there a certain website I can go to to see a map of the outage areas and a time line on what's happening and when it will be fixed?
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Mich (@mishel24) reported
@RogersHelps Then why send me a text offering me data and then charging me $20 for something not working. I’ll be calling for a refund on that
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Lisa Ward (@Loopylisa6) reported
@RogersHelps That is the worst map I've ever seen. Even the power companies have maps to show where an outage is. Do you know how big the Atlantic region is? How would anyone know of something is fixed if you are only looking at a region and not a tow/city.
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Mark Whalley (@MarkWall_E) reported
@alfweb2490 @RogersHelps Honestly I was a long time Rogers customer and made the switch to Telus mobility in 2018. Best decision I ever made. I have not had any issues between reception to customer service. Rogers for me has always been lacking customer service. They say they care, but do you really ?
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sou-west-nova (@ha39364552) reported
@RogersHelps so what's since giving 50 gigs away if can't use it because networks down?
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Mich (@mishel24) reported
@Rogers WHY IS THERE NO SERVICE 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Meekah (@meekahmarie) reported
@RogersHelps That is done. But again, your networks are broken and we are picking up US networks.
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ashutosh bhatt (@ashutoshbhatt7) reported
@AboutRogers @Rogers I feel like a beggar being a rogers customer. I have to beg my friends to use their personal hotspot because Rogers cant get their **** together. Please restore the Internet in Charlottetown. Change your tag line to “Canada’s worst Network”
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Marie (aka sephora von mills) (@karmacakedotca) reported
@RogersHelps this is more than what rogers did when then while system went down and people couldn't call 911 or do any work... But it's still really insulting.
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Stanley (@Mr_Kubrick) reported
Hey @Rogers, @Bell, @TELUS Are you aware of whats going on in Iran? Internet being shut down amidst mass protests to the death of #MahsaAmini. Phone lines and mobiles remain the only methods of communication with Iran. Let your users call and text Iran numbers free of charge.
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FreelancerSB (@Sheen6970) reported
@RogersHelps What’s up with your service in Northern Ontario? Another outage? I’m currently on AT&T networks while other people just have no service.
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Moni G (@moniejuly) reported
@RogersHelps Yes something was definitely down because we were on hold on that number for 2 hours
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desi uncle (@yourfavuncle69) reported
@RogersHelps I have been a Rogers customer over 10 years… the customer service lady told me I would get a better plan but she screwed it all up and I’m still waiting for a manager to call me with the audio recording and still waiting for the back end office to give me my old plan back