Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 2401
Brampton, ON 505
Montréal, QC 429
Mississauga, ON 224
Ottawa, ON 182
Kitchener, ON 150
London, ON 137
Hamilton, ON 120
North York, ON 113
Québec, QC 103
Richmond Hill, ON 91
Barrie, ON 88
Vancouver, BC 80
Cambridge, ON 78
Calgary, AB 77
Brantford, ON 66
Guelph, ON 62
Woodbridge, ON 56
Orangeville, ON 53
Scarborough, ON 51
Edmonton, AB 50
Oshawa, ON 48
Markham, ON 47
Etobicoke, ON 42
Surrey, BC 42
Whitby, ON 41
Burlington, ON 34
York, ON 33
Ajax, ON 32
Moncton, NB 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KLRobbins01 Kelly (@KLRobbins01) reported

    @RogersHelps @yankeefanbetta BS, My ignite Tv, it keeps freezing, going in and out and back on. You call this normal? 20 year Rogers customer here, if it doesn't get fixed, I will be taking my services elsewhere.

  • ChristyWasher Christy Washer (@ChristyWasher) reported

    @RogersHelps There was no report or acknowledgement of this massive outage problem by anyone except your customers until almost 10 am, when you realized @TPSOperations tweet about 911 services made you need to fess up. I watched it all develop. Terrible corporate behaviour. I'm leaving you.

  • MurraySaul3 Murray Saul (@MurraySaul3) reported

    @RogersHelps Still have no land line service and internet at home - now going on for third day. How can you say that you have restored service to most of your customers?

  • artificivl Tayl0r 👽 (@artificivl) reported

    My wifi has been switching between working & not working literally every 5 minutes since it came back on this morning and I'm so ******* irritated. Genuinely mote frustrating than it being completely off. Wtf @Rogers

  • jezziebezzie Jacquie G - It’s ******, not YOUterus! (@jezziebezzie) reported

    @AdamRoller4 @TorontoLonny @RogersHelps That I used to work for an answering service with Mrs. Olsen string switchboards & we answered emergency calls & got them out on paper with walkie talkies & pagers. Ideal? Hell no, but calls got out. It’s idiotic not to have a complete system failure back up plan in place in ‘22.

  • Paul_TO 🇺🇦 Paul Ferreira - #IStandWithUkraine (@Paul_TO) reported

    @RogersHelps It sure seems like it is much more than a “limited number of customers” … and your reply does not tell me what is being done to address these constant “intermittent” issues. You should also note that auto-generated validation texts sent by third parties are not being received.

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • downtownrob88 Robert Lee 🌃📝🎼 (@downtownrob88) reported

    @_BrandonRussell @Rogers My Rogers TV in Toronto was on all day. My Virgin phone worked all day. Let's dial down these sweeping statements about how one company "captured" Canada yesterday.

  • PressHero_co PressHero.co (@PressHero_co) reported

    @RogersHelps Yeah basic service is restored. I can stream and browse. But I can't upload files for business to a remote server. Service is NOT restored. Uploading timesout. Got an eta on this??

  • mgauthier223 Marie Gauthier (@mgauthier223) reported

    @Elijah_Winter1 @vote4robgill @Rogers Not that I support crazy rates but most other countries have significantly larger populations, so they can afford to charge less and still have a good infrastructure.

  • WooSquatch NurdyTsundere (@WooSquatch) reported

    So @Rogers services go down countrywide within a handful of days following a merger deal with Shaw being publicly known? Coincidence? I think not. Obviously people don't want Rogers to buyout Shae. Then a deeper deal gets cut to undermine Canadian sentiment and opinions.

  • LoudlySilent24 𝓙S (@LoudlySilent24) reported

    @RogersHelps Can someone please respond? I understand you are still dealing with the fallout of the outage but the news is reporting that Rogers has claimed almost 100% restored service and our ignite TV and wifi are still incredibly spotty

  • KLRobbins01 Kelly (@KLRobbins01) reported

    @RogersHelps @yankeefanbetta BS, it keeps freezing, going in and out and back on. You call this normal? 20 year Rogers customer here, if it doesn't get fixed, I will be taking my services elsewhere.

  • dna64 DNA64 (@dna64) reported

    @RogersHelps Funny how it's always blamed on "Router" issues after maintenance. If that's all it takes to bring down the countries infrastructure, then a lot needs to change. And why would such a simple issue not only take so long to discover, but take so long to fix? #sus

  • chris_leslie7 Chris Lighting (@chris_leslie7) reported

    @plex why am I not able to play my stored content on my server, I shouldnt need an internet (which is still down due to @Rogers ) to enjoy my content! FIX THAT!!

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