Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1508
Brampton, ON 228
Calgary, AB 210
Vancouver, BC 197
Ottawa, ON 192
Edmonton, AB 159
Montréal, QC 158
Mississauga, ON 154
London, ON 119
Cambridge, ON 93
Kitchener, ON 89
North York, ON 71
Surrey, BC 66
Guelph, ON 55
Hamilton, ON 50
Brantford, ON 39
Woodbridge, ON 39
Waterloo, ON 38
Markham, ON 37
Barrie, ON 36
Winnipeg, MB 35
Oshawa, ON 35
Scarborough, ON 32
Richmond Hill, ON 30
Burnaby, BC 29
Victoria, BC 28
Milton, ON 27
Ajax, ON 26
Whitby, ON 26
Newmarket, ON 25

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ottawabt Nurse B (@ottawabt) reported

    @RogersHelps hey is there an outage in Ottawa for internet?

  • FGCJay_ jay (@FGCJay_) reported

    u guys literally cannot do anything right @Rogers genuinely the world's worst isp who tf makes a modem that resets itself

  • live_tml Buttermilk Biscuit (@live_tml) reported

    @Rogers You guys are killing me with high bills and when i call in to get help the customer service is horrendous. Im stuck in a circle why treat your customers so bad?

  • maryw671 mary (@maryw671) reported

    @Rogers @Chinatown_SC @Rogers I have called Rogers all week my wifi and tv keeps going down. All they do is transfer me over and over and I’m on the phone for hours. No one helps me no one answers the phone. All I want is my wifi to work and they don’t want to send anyone out. Rogers sucks

  • Elizabeth102481 Elizabeth81 (@Elizabeth102481) reported

    @RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

  • JonesyGord Gord Jones (@JonesyGord) reported

    @RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦

  • Tee_n_Eh 😷 🍁 Totally Vaxxed Type 1 Diabetic Lovin' Life! (@Tee_n_Eh) reported

    @A_Kozovski @Rogers I am/was a 24 yr customer. 3 mths daily connectivity issues and they don't want to credit me for that time, only $234 worth b/c their system doesn't show all the issues we experienced. That's a problem. Also 'live' sports feeds are a full minute behind Bell @RogersHelps no one

  • JonesyGord Gord Jones (@JonesyGord) reported

    @RogersHelps our cable is out. Being on @FidoSolutions home internet via Rogers Cable that is useless too. 1970's coaxial cable vs 2019 @Bell fiber lines. Might be time to switch. Roger customer retention was not helpful either. Go to ignite they said... On coaxial makes 0 sense!

  • StefansDarkness Dark Stefan Salvatore🐺 (@StefansDarkness) reported

    @Rogers Ignite SUCKS. Flat out SUCKS. Nothing but troubles skipping, glitching and freezing. Im sick of @Rogers as a whole, worst customer service. Thats it, thats the tweet.

  • BHokansson Bruce Hokansson (@BHokansson) reported

    @Rogers Roger's you must feel stupid every season using leafs only for your advertising 🙄

  • PM013 Peter Martin (@PM013) reported

    @Rogers @darinmusic Maybe send the feedback ( which isn’t wrong for the most part ) to your marketing team. Change the ad to a Canadian team that is still in the playoffs. It’s sad to have to see this over and over again. BTW, I am a Rogers customer and shareholder…… Can you do that??

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • truman4real TrumanShow (@truman4real) reported

    I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

  • CBadenov Cole Badenov (@CBadenov) reported

    @rogers you guys are **** and terrible

  • fairdinkum82 Brown Duck (@fairdinkum82) reported

    @RogersHelps What's the situation in Scarborough? There's an outage in M1E area since this morning! Any update when we can expect the service back?

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