Rogers

Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 1347
Brampton, ON 549
Montréal, QC 324
Mississauga, ON 198
London, ON 131
Kitchener, ON 103
Ottawa, ON 102
Calgary, AB 101
Whitby, ON 74
North York, ON 69
Vancouver, BC 65
Hamilton, ON 64
Edmonton, AB 64
Guelph, ON 64
Barrie, ON 63
Cambridge, ON 58
Newmarket, ON 53
Québec, QC 51
Woodstock, ON 45
Ajax, ON 41
Etobicoke, ON 41
Scarborough, ON 41
Oshawa, ON 39
Markham, ON 32
St. John's, NL 27
Pickering, ON 27
Richmond Hill, ON 25
Brantford, ON 23
Woodbridge, ON 23
St. Thomas, ON 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • parisagreen parisak (@parisagreen) reported

    @RogersHelps It is time to get rid of you. A customer for 20 years and just came back from Europe where paid almost 18/ dollars per day to keep my plan over there till I realized i can pay 30 Euros for a month to have unlimited phone and data plan with a new sim card!!Shame on you for ripping

  • hogarth111 NBA Whisperer (@hogarth111) reported

    @RogersHelps internet is down in Etobicoke with no information regarding it, what is going on

  • Loopylisa6 Lisa Ward (@Loopylisa6) reported

    @RogersHelps Thank you for your response. Other then wasting my time on hold on the phone to get an update, is there a certain website I can go to to see a map of the outage areas and a time line on what's happening and when it will be fixed?

  • mishel24 Mich (@mishel24) reported

    @RogersHelps Then why send me a text offering me data and then charging me $20 for something not working. I’ll be calling for a refund on that

  • Loopylisa6 Lisa Ward (@Loopylisa6) reported

    @RogersHelps That is the worst map I've ever seen. Even the power companies have maps to show where an outage is. Do you know how big the Atlantic region is? How would anyone know of something is fixed if you are only looking at a region and not a tow/city.

  • MarkWall_E Mark Whalley (@MarkWall_E) reported

    @alfweb2490 @RogersHelps Honestly I was a long time Rogers customer and made the switch to Telus mobility in 2018. Best decision I ever made. I have not had any issues between reception to customer service. Rogers for me has always been lacking customer service. They say they care, but do you really ?

  • ha39364552 sou-west-nova (@ha39364552) reported

    @RogersHelps so what's since giving 50 gigs away if can't use it because networks down?

  • mishel24 Mich (@mishel24) reported

    @Rogers WHY IS THERE NO SERVICE 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • meekahmarie Meekah (@meekahmarie) reported

    @RogersHelps That is done. But again, your networks are broken and we are picking up US networks.

  • ashutoshbhatt7 ashutosh bhatt (@ashutoshbhatt7) reported

    @AboutRogers @Rogers I feel like a beggar being a rogers customer. I have to beg my friends to use their personal hotspot because Rogers cant get their **** together. Please restore the Internet in Charlottetown. Change your tag line to “Canada’s worst Network”

  • karmacakedotca Marie (aka sephora von mills) (@karmacakedotca) reported

    @RogersHelps this is more than what rogers did when then while system went down and people couldn't call 911 or do any work... But it's still really insulting.

  • Mr_Kubrick Stanley (@Mr_Kubrick) reported

    Hey @Rogers, @Bell, @TELUS Are you aware of whats going on in Iran? Internet being shut down amidst mass protests to the death of #MahsaAmini. Phone lines and mobiles remain the only methods of communication with Iran. Let your users call and text Iran numbers free of charge.

  • Sheen6970 FreelancerSB (@Sheen6970) reported

    @RogersHelps What’s up with your service in Northern Ontario? Another outage? I’m currently on AT&T networks while other people just have no service.

  • moniejuly Moni G (@moniejuly) reported

    @RogersHelps Yes something was definitely down because we were on hold on that number for 2 hours

  • yourfavuncle69 desi uncle (@yourfavuncle69) reported

    @RogersHelps I have been a Rogers customer over 10 years… the customer service lady told me I would get a better plan but she screwed it all up and I’m still waiting for a manager to call me with the audio recording and still waiting for the back end office to give me my old plan back

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