Rogers Outage Map
The map below depicts the most recent cities worldwide where Rogers users have reported problems and outages. If you are having an issue with Rogers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 557 |
| Calgary, AB | 108 |
| Edmonton, AB | 82 |
| Vancouver, BC | 146 |
| Winnipeg, MB | 21 |
| Montréal, QC | 110 |
| Toronto county, ON | 25 |
| Markham, ON | 17 |
| Surrey, BC | 29 |
| Mississauga, ON | 64 |
| Barrie, ON | 6 |
| Dieppe, NB | 3 |
| Newmarket, ON | 14 |
| Wasaga Beach, ON | 1 |
| Vaughan, ON | 4 |
| Bowen Island, BC | 1 |
| Rideau Lakes, ON | 1 |
| Nelson, BC | 2 |
| Ottawa, ON | 30 |
| Brampton, ON | 32 |
| Brantford, ON | 8 |
| Richmond, BC | 3 |
| Prince George, BC | 3 |
| Flin Flon, MB | 2 |
| Guelph, ON | 23 |
| Burnaby, BC | 3 |
| Saskatoon, SK | 2 |
| Quesnel, BC | 1 |
| North Vancouver, BC | 5 |
| Collingwood, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Muthyam (@MovieMuthyam) reported@RogersHelps My current home Wi-Fi service is really poor - it's using a wireless SIM card modem. Before I completely cancel my plan, I’d like to try switching to a regular, wired home modem to see if the connection improves. Is it possible to swap my hardware to a traditional modem setup?
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Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported@RogersHelps There is only one, we tried calling and logging in and the self help thing is saying we don’t have an account, even though we got the modem etc, we don’t know what to do at this point lol.
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Jordan Spinks (@JordanSpinks42) reported@salimvalji Absolutely terrible news, anything involving @rogers will see fans pay more and more. Billions of dollars in revenue yet cities are losing their local radio stations that cover the sport. Where’s that coverage?
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OttawaKevin (@OttawaKevin613) reported@RogersHelps Hope does not fix incompetence. Hope keeps the incompetence going. Fix it.
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Jey (@Slxmjimmy69) reported@RogersHelps I've done everything, right now the service is absolutely terrible will most likely cancel my plan as I need to be able to call home and be able to be reachable incase of emergency
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Rick Jenson (@bigdogbronco1) reported@SportsnetPR **** @Sportsnet and @rogers, greedy *****
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H_Maurya (@MauryaHarkesh) reported@RogersHelps It is getting really frustrating. I also submitted a complaint to management through the online portal but no reply yet. Really disappointed with the customer service of @Rogers
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nodnarB (@DarthBC) reported@Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.
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CDN_Footy (@TFCin110) reported@RogersHelps @VSaujani 3?! Take one to help me with my issue!
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OttawaKevin (@OttawaKevin613) reported3 times i’ve called @Rogers to inform them of my move and the need to cancel. 3 times Rogers has straight up hung up on me. “We’re experiencing higher call volumes, good bye” WTF. Rogers, fix your ****.
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artie skimmerhorn (@DunkGwcdunk) reported@CanadasLeafs @Rogers Complain to Rogers on X, they hate having bad reviews on social media, you will get a response quickly!
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Zeall S. Mehhta (@zeal_mehta) reported@RogersHelps It used to work before I moved the service to new address then it suddenly stopped working
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Jim Stirr (@StirrJim) reported@CanadasLeafs @Rogers Same absolute appalling the customer or lack thereof service! Absolute disgrace and joke
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Darkslythe83 (@darkslythe83) reported@CanadasLeafs @RogersHelps Go in store idiot
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sarahpvictoria (@sarahpvictoria) reported@RogersHelps Thanks I will go tomorrow. I’d like know the rationale though for moving to automation-online support but still not being able to email an eSIM QR code. Why are fees going up?
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