Rogers Outage Map
The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Rogers users affected:
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 1901 |
| Montréal, QC | 220 |
| Calgary, AB | 215 |
| Brampton, ON | 201 |
| Ottawa, ON | 180 |
| Edmonton, AB | 155 |
| Mississauga, ON | 152 |
| Vancouver, BC | 150 |
| London, ON | 117 |
| Kitchener, ON | 100 |
| Cambridge, ON | 92 |
| North York, ON | 75 |
| Surrey, BC | 65 |
| Guelph, ON | 61 |
| Hamilton, ON | 55 |
| Markham, ON | 52 |
| Scarborough, ON | 52 |
| Whitby, ON | 50 |
| Barrie, ON | 42 |
| Woodbridge, ON | 35 |
| Newmarket, ON | 35 |
| Vaughan, ON | 33 |
| Richmond Hill, ON | 33 |
| Ajax, ON | 32 |
| Orillia, ON | 32 |
| Winnipeg, MB | 29 |
| Waterloo, ON | 29 |
| Brantford, ON | 29 |
| Milton, ON | 25 |
| Burnaby, BC | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
A Sam
(@AlyssiaS) reported
@Rogers service down again !! Very unreliable.. will be looking at moving all my services cause this is unacceptable.
-
AardvarkWino
(@HELKW) reported
@Paul_in_Ott @RogersHelps I’ve tried everything to find out what is happening and end up with a bot called Anna that replies with random crap. Please provide eta, I’ve got work to do
-
💖
(@xhillzy) reported
@RogersHelps why does it take your representatives over 45 minutes to credit me $4 for an internet outage that i already called in about earlier, complete with a ticket number and everything
-
Dee
(@Dee95265670) reported
@H_Zak @RogersHelps Bummer Heather. Mine wasn’t down that long.
-
Vikas Garg
(@vikasgarg_cs) reported
@RogersHelps Having continuous internet outage today at L5w1b6 area code Unable to work with internet keep interrupting throughout the day
-
Deano
(@DeanHodgkin23) reported
Man Rogers internet is terrible #rogersoutage @RogersHelps
-
Heather Z 🇨🇦🍁 🌻🇺🇦
(@H_Zak) reported
@Dee95265670 @RogersHelps Still down…pushing 8 hours now 😡
-
Rob Gardiner
(@bobbigeeee) reported
@RogersHelps So up to 5 days without a tv? Great job @rogershelps. Way to look after your customers! Too expensive to keep one or two units at each store huh. Save money, screw the customer.
-
Dee
(@Dee95265670) reported
@H_Zak @RogersHelps My service in SC was down too for a bit. But it’s all working again.
-
left.handed.right.brained
(@asquared20me) reported
@RogersHelps 2 hours 15 mins on hold. I need my services turned back on. Why did u cancel my service. I didn't request this. I've already pd for the services.
-
Jason Simpson
(@Jason_Simpson) reported
@Bell_Aliant I hope there is some compensation for the outage on our next bill. This isn’t @Rogers bad, but it’s getting there.
-
Christopher
(@communicating) reported
@RogersHelps Hello, Thank you for such a quick response :) Sadly u r either wrong or I'm describing things incorrectly. When I click "sign in" it doesn't actually login, instead it kicks me into my browser. Even if I sign in via browser going back 2 the app still only shows the "sign in" page
-
Lauren Souch
(@laurensouch) reported
from
Toronto, Ontario
@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
-
Michael
(@CerebralHavoc) reported
@RogersHelps Thanks for confirming you lie to your customers without any Reservations. Your company is pathetic and if a company could catch diseases you are worthy of the worst form of cancer knoen to man. Honorless pukes
-
Heather Z 🇨🇦🍁 🌻🇺🇦
(@H_Zak) reported
Once again my @RogersHelps tv and internet are down. Bot Anna keeps telling me there are no service issues in my neighbourhood. WRONG!!! #RogersWorkingWellNOT