Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:


Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • Hails (@snaiils) reported

    We pay the highest bills in the world with @Rogers. If we’re a day late on the bill you get charged. But they can go an entire day of an outage and not be held responsible? No friggin way. You guys should be giving your loyal clients a free month.

  • R O M A L (@kumar_saab) reported

    Who is a @rogers customer, ready to switch to @TELUS #CustomerService #rogersoutage

  • kana chan (@kanacha90368508) reported

    @Rogers @RogersHelps So this is why my service dropped out of no where suddenly. Pls have it fixed asap

  • mike (@mike31095399) reported

    @UnderHisEye6 @RogersHelps Got to love millennials. “It’s your fault that I don’t have a back up phone in case of emergency”. “ it’s unacceptable that the system went down, bcuz **** happens”.

  • Tracey (@Beamrgurl) reported

    @RogersHelps My service is also down. Port coquiltam (Vancouver)

  • K Backus🇨🇦 (@cakerb) reported from Toronto, Ontario

    Not a good day to be a @Rogers customer. 😫😡

  • Anes George (@anesmaramon) reported

    @RogersHelps Feel strange Extremely bad experience from Rogers, Why they can’t advise when it will be resolved.. ?

  • Luis (@luisbarrriros4) reported

    @RogersHelps @aredlight1 @Lynaa____ free month of service would be nice

  • Adrenaline 💃🏼👩🏼‍🍳🌱🌈🇨🇦 (@GonnaBlow) reported

    @RogersHelps I’m in Edmonton with no cell service

  • Anne Ryan (@coppertop680) reported

    @RogersHelps Is Rogers tower down??? No service in Pontypool?????

  • Matt Stuckey (@_MattStuckey) reported

    @RogersHelps This is really good. Landlines no good, Cell phones no good, down for almost 12 hours... IN A PANDEMIC.......

  • Hi (@knuclehairshav1) reported

    @RogersHelps Please rebate your customers on their bill for the hours your network has been down

  • Stephen deR (@StephendeR81) reported

    Of all days of the week. Monday is the worst day for @Rogers wireless to be down for me. 5 hours into my day and I still cant call out or recieve calls on either of my lines.

  • Sheldon Scott (@howinnovative) reported

    @RogersHelps with this massive outage, I assume we will be receiving massive rebates as well? How long can a nationwide outage last? I imagine your calls to retention will be through the roof.

  • Sara (@sararxsa) reported from Vaughan, Ontario

    @Rogers why am I paying for a service that I can’t even use???

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