Rogers Outage Map

The map below depicts the most recent cities in Canada where Rogers users have reported problems and outages. If you are experiencing problems with Rogers, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:


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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 3723
Brampton, ON 985
Montréal, QC 773
London, ON 364
Kitchener, ON 303
Ottawa, ON 291
Mississauga, ON 266
Guelph, ON 217
Hamilton, ON 211
Cambridge, ON 180
North York, ON 157
Barrie, ON 139
Whitby, ON 114
Calgary, AB 111
Woodbridge, ON 109
Brantford, ON 104
Richmond Hill, ON 101
Vancouver, BC 94
York, ON 91
Oshawa, ON 80
Scarborough, ON 78
Waterloo, ON 76
Markham, ON 71
Etobicoke, ON 64
Burlington, ON 63
Ajax, ON 57
Newmarket, ON 51
Edmonton, AB 49
Orangeville, ON 48
Surrey, BC 46

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • A_McCorquodale Andrew McCorquodale (@A_McCorquodale) reported

    @RogersHelps is there an estimate for internet service restoration in Unionville/Markham, Ontario? It’s been down since before 5 am with no updates.

  • Alan_Richards0 Alan Richards (@Alan_Richards0) reported

    Hey @RogersHelps why is your internet service so goes down at least once a week now.

  • amandeepchhina4 AMANDEEP SINGH (@amandeepchhina4) reported

    @RogersHelps @Rogers I would say worst service from customer care and no help!.

  • kcporteous Ken Porteous (@kcporteous) reported

    @Rogers Is your system down in #Manitoba ? All my outgoing calls are Call Fail.

  • darshan283 thakkar (@darshan283) reported

    My @RogersBiz @RogersHelps internet is not working since few hours now. It seems some work in progress by @Bell_Support to replace optical cable. And they have removed all cables. Why was I not notified for this outage ? What is the ETA?

  • KimPottruff Kim Pottruff (@KimPottruff) reported

    @Rogers what is going on with ignite TV??? Blank screen and my Roger's apps are no help. Of course can't get a live chat either to see what's going on. Terrible service.

  • LisaDaska Lisa Daskalopoulos (@LisaDaska) reported

    @RogersHelps My parents had no service all day. And now their bill is all screwed up. Waiting for someone to contact me. Sent private message

  • notmetallikat Metallikat (@notmetallikat) reported

    @RogersHelps @Amethyst_227 **** this ****! Getting on a call with Bell right now! 🖕

  • CanadianKelli Kelli ~ with an i 🇨🇦 (@CanadianKelli) reported

    @RogersHelps CMON...surely you guys can't be screwing up your OWN bonus offer. I was texted by @Rogers saying I would get 10Gb/month for 18 months free...but online the offer only says 5Gb. So i contacted customer service, and they said they can't do anything.

  • themuskbros TheMuskBros (@themuskbros) reported

    @StephenPunwasi The stupid network went out this morning resulting in lost revenue. This is the fifth time this year and I am not taking any chances with @Rogers going forward.

  • LastStopJimbo Jimbob (@LastStopJimbo) reported

    Hey @RogersHelps I work from home. Contractors cut the internet at the driveway and you can't come til Friday! Your commercials are full of ****.

  • rajah__ rajah (@rajah__) reported

    @RogersHelps I just switched my nextbox because the old one wasn’t working and now I’m not getting HD channels. Help pls

  • tweetyann88 Carrie-Ann Talbot (@tweetyann88) reported

    @RogersHelps I have no wifi since 12:45. Is there a problem in my area Davenport and Dufferin.

  • JoelAlleyne Joel Alleyne (@JoelAlleyne) reported

    .@Rogers I fell for your pitch and got all 3. But service in my area goes up & down frequently. Problematic for #WorkAtHome. What gives? C.C. @CRTCHearings

  • kcporteous Ken Porteous (@kcporteous) reported

    @RogersHelps When I dial out I get nothing. When I hang up it simply says Call Failed. We have a big wind tonight so perhaps that’s the problem.

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