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Rogers

Rogers Outage Map

The map below depicts the most recent cities worldwide where Rogers users have reported problems and outages. If you are having an issue with Rogers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 515
Surrey, BC 31
Calgary, AB 104
Ottawa, ON 34
Newmarket, ON 13
Mississauga, ON 57
Vancouver, BC 142
Winnipeg, MB 21
London, ON 19
Edmonton, AB 92
Stratford, ON 3
Moncton, NB 6
Ajax, ON 5
Montréal, QC 103
Cambridge, ON 14
Burnaby, BC 4
Brampton, ON 29
Kingston, ON 1
North Vancouver, BC 5
Halifax, NS 9
Nepean, ON 6
Pickering, ON 1
Creston, BC 1
Woodstock, ON 4
Collingwood, ON 2
Simcoe, ON 1
St. John's, NL 5
Orangeville, ON 3
Oshawa, ON 25
Hamilton, ON 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • chuter87
    ec87 (@chuter87) reported

    @RealDonBradshaw @BlueJays @Rogers Are you this stupid in real life or only on here?

  • cwiltzy
    Caitlin (@cwiltzy) reported

    .@Rogers really sent me an email saying that my bill is going up $5 so I can “continue to support Rogers investments and 5G” like I somehow owe them an extra $5 monthly contribution?! My contribution is MY MONTHLY BILL?!

  • jrwideman
    J.R. Wideman (@jrwideman) reported

    Thinking about leaving that telecom monopoly player @RogersHelps for one of the smaller piggyback joints cause the whole experience is cooked. I'd rather buy my phone out than pay for the nonsensical plans. I've been a loyal customer 20+ years + a prev emp.

  • Twillick10
    John Palmer 🇨🇦 🍁 (@Twillick10) reported

    @RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.

  • marcuswaters
    MW (@marcuswaters) reported

    @Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound

  • KennedyKreep
    Karl (@KennedyKreep) reported

    @RogersHelps So let me get this straight? You’re telling me to pay the exorbitant fees until a better fee comes along? If it ever does?? yet if I cancel, come back say a year later I can save big-time money? What kind of retention is that?

  • Rossco404
    Rossco (@Rossco404) reported

    @rogers internet is the worst thing ever. Absolute garbage

  • nerdynotreally
    a simple plebeian (@nerdynotreally) reported

    @RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?

  • nadaliebardo
    Nadalie (@nadaliebardo) reported

    @RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    @RoastedKeyboard @Rogers Their actual product is also the worst. 20+ drops a day, Cable Internet, Winnipeg, for only $100 a month. They have stated their cable needs to be replaced, yet refuse to do so. "Screw you, we have regulatory capture!"- xoxo @Rogers

  • tsmitheman
    tim smitheman (@tsmitheman) reported

    @RogersHelps Please help

  • belljoseph
    JB55 (@belljoseph) reported

    @Rogers absolutely terrible customer service via telephone support. On hold to arrange the transfer of service to a new address and hung up on after 3hrs and 20 minutes. How is this acceptable?

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    At, that's it. Have been online either through dial-up @1200 bps through 100 Mbps, giving up on a home connection. @Rogers won't replace the line they say needs replacing and they run so much interference, Teksavvy doesn't even work. Off to cancel @rogers cell.

  • CreelmanPatrick
    Patrick Creelman (@CreelmanPatrick) reported

    @FierySharky @Rogers @Sportsnet Bad Decision period

  • Norm_Ally12
    Norm Ally (@Norm_Ally12) reported

    Why is @Rogers so bad lately . Dropped calls, slow data, late/delayed incoming messaging? Despicable considering the cost of their services

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