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Rogers

Rogers Outage Map

The map below depicts the most recent cities worldwide where Rogers users have reported problems and outages. If you are having an issue with Rogers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Rogers users affected:

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 693
Calgary, AB 108
Hamilton, ON 9
Oshawa, ON 80
Surrey, BC 40
Saint-Hyacinthe, QC 1
Burnaby, BC 7
Montréal, QC 129
Saskatoon, SK 3
Newmarket, ON 29
Vancouver, BC 140
Brampton, ON 55
Guelph, ON 30
Scarborough, ON 28
Summerland, BC 1
Mississauga, ON 52
Cambridge, ON 18
North York, ON 20
St. John's, NL 4
Red Deer, AB 4
Edmonton, AB 76
St. Thomas, ON 9
Kitchener, ON 25
Ottawa, ON 94
Laval, QC 5
London, ON 39
Nanaimo, BC 2
Ajax, ON 8
Maple Ridge, BC 4
Woodstock, ON 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CrayCrayRules
    CrayCray (@CrayCrayRules) reported

    Why is my Rogers down again!! #rogers @Rogers

  • JVDFarms
    JVDFarms (@JVDFarms) reported

    One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well

  • JTown604
    PoolBoy🧲🌊🐙🐬🐳 (@JTown604) reported

    @Rogers Your customer service, and fraud dept are brutal to deal with

  • ONTLLs
    SueCanada 🐧🐧 (@ONTLLs) reported

    @dhewlett @Rogers Oh oh... if Hewlett yells for Zelenka, you guys are in big trouble! Good luck @Rogers

  • mack1971
    MACK A (@mack1971) reported

    @RogersHelps I can’t do this man.. I need to speak to people not text my issues … thanks for not helping .. ask me for my phone number in DM and call me if you want to really HELP

  • CanadaMate
    Free & Fair (@CanadaMate) reported

    @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

  • UghitsAnjali
    🎃👻Failed Myers-Briggs 🇵🇸🇸🇩🐯 (@UghitsAnjali) reported

    @RogersHelps I have something die why you alway down when I need you bb!!

  • CreativeRo
    Rochelle (@CreativeRo) reported

    @RogersHelps Your support page is down, I can’t log into the app and my home internet is down. North end of Toronto. What’s up??

  • HarjjiB
    Officially HarjjiB (@HarjjiB) reported

    @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

  • BradenScheck
    𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported

    @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.

  • nestapendragon
    Nesta ౨ৎ (@nestapendragon) reported

    As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

  • thenameisdlo
    D (@thenameisdlo) reported

    .@Rogers it takes your online agents to look up when my contract ends and if there is a fee that is associated to temporarily suspending my serivces? The CS has definitely gone down hill....my god.

  • timson_taylor
    Taylor (@timson_taylor) reported

    @RogersHelps Thats correct. Its just the ****** sportsnet+ app not working as per usual.

  • ridethevibes29
    Levi (@ridethevibes29) reported

    @Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO

  • HockeyBusiness
    HockeyBusiness (@HockeyBusiness) reported

    @RogersHelps No. It took me four callbacks to finally get to a live agent to resolve a complicated issue, this after I tried the above and was met with dead air from your AI Assistant. Considering all the money we pay you, this is all completely unacceptable!

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