Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Port Coquitlam, Montréal, Saint John, Burlington, Toronto, Langley, Brampton, Windsor, Scarborough, Edmonton, Halifax, Pictou, Markham, Kitchener and London.
| City | Problem Type | Report Time |
|---|---|---|
 Port Coquitlam |
Internet | |
| Montréal |
Internet | |
| Saint John |
Internet | |
| Burlington |
Internet | |
| Montréal |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Amélie Pf
(@ameliepha) reported
@Rogers @RogersHelps I’m with Fido and it is not working either...
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Rogers TV Oxford
(@RTVOxford) reported
@shealy__ @Em2ily3 @Rogers We are sorry to hear this. Unfortunately, we can't help much as we're the community television station - a division of Rogers, but a completely separate department. We hope there is an update for you soon.
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Ainslie
(@melikecode) reported
Hi @RogersHelps @Rogers are you going to tell us what’s caused this nationwide service outage which has been ongoing for roughly 15 hours? Great you’re working to restore service, but I want to know what caused such a catastrophic network failure #rogersdown
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Cori Burke
(@cojack88) reported
Anyone else switching from @Rogers after today’s outage? 😤😤😡😡
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Smile man!
(@NeeilYoung) reported
@UnderdogSpecial @Rogers @RogersHelps Bell sucks ***.
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Ather Naveed
(@Canadiana_goose) reported
@Rogers Having serious issues. Calls and text messages are not going through. Any fix in sight soon ?
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Andre Humbert
(@AndreHumbert19) reported
@RogersHelps Trying to book a covid vaccine and they need to text me a pin to verify my phone number. Thanks for ******* that up. Get your **** together.
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Halle
(@heyhalima) reported
@basicallysanta @RogersHelps Maybe that why they’re taking so long to fix it.... we can’t call them while this is down
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Spencer SW
(@spencersloane) reported
@captainkidomega @Rogers @aredlight1 I’m having this issue with iMessages not working as well. I just restarted my phone and a dozen iMessages came through from hours ago. Very frustrating.
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jean
(@captainkidomega) reported
@spencersloane @Rogers @aredlight1 Glad I'm not alone, boggles the mind why imessage doesn't go through when it doesn't use the service network
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Sid
(@Sidolomi) reported
@680NEWS It sucks we should be getting refund when we are late on payment Rogers won’t help on interest so why should we be charged for a service that we didn’t get it’s been a mess since 1am @Rogers
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amantha marie
(@amantha92) reported
I just LOVE having no service on my cell. How is my daughters daycare supposed to reach me in the event of an emergency? @Rogers #FixYourShit
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Coverage2021
(@coverage2020) reported
@RogersHelps 110$ A MONTH! CMON! GIVE US A F*CKING UPDATE? No Emergency service No Data No CALLS No 2FA TO GET INTO ANY ACCOUNTS. =Thousands stranded to work school no 911! etc. Almost 12 hrs nationwide outage. NO UPDATES!
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Simon
(@Simon05231) reported
@RogersHelps Intermittent service? 😳 Do you know what intermittent means? Better fix it and give all customers free charge for 1 month or more. Time flys, it’s gonna be a whole day. You better be aware of that.
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Joel
(@JoTimez) reported
@Rogers @RogersHelps Working hard but working stupidly. i lived in 3 countries before coming here .. and not once i have seen any outage like this .. and I paid less than 10% of what I am paying here for my wireless plans in all those 3 countries .. this is just ridiculous!! Get in more competition!
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Ralph Young
(@phluphph) reported
@Stephwolfe101 @RogersHelps Ah. My kids dad was saying he’s having issues as well. Called me to troubleshoot
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Edward Kiledjian
(@ekiledjian) reported
@Rogers that's a pretty crappy non-response response. You have been down since midnight so a bit more guidance would be reassuring.
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🦋
(@shealy__) reported
@sarah1988hps @RogersHelps @hangingardinPry The way they are handling it is a joke. Some people have been without for 12+ hours already. There's no excuse for that. This should NEVER happen nvm for this long,
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RichFutureNick
(@RichFutureNick1) reported
@RogersHelps My phone service been down for three hours now still nothing
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Sumit Datta
(@Captdatta) reported
@RogersHelps in Chestermere, Alberta phone says " Not Registered on Network" ? Is there a eta for a fix?
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kris hall
(@krishall03) reported
@RogersHelps Edmonton has no service as well
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Venessi
(@Venessi3) reported
@RogersHelps Why do I pay you $350 a month for service outages? Give me my money back
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Alison Anne
(@FindNanuck) reported
@alok_uday @Rogers Love to call them but my phone has ZERO SERVICE
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Radio Free Universe
(@RFUniverse) reported
@RogersHelps You need to fess up and tell your customers what's up. Take it seriously. I've already for 2000 people ready to file a class-action lawsuit. The premise is that your phone service is an essential service to millions of Canadians, and you are essentially lying to the public.
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Riss Ac
(@riss_ac) reported
@Rogers @RogersHelps But we will still charge astronomical prices for our services and can't provide service
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps That's awful!!! Yeah I'm finding they do less and less to try and keep their current customers. Plus we pay the most expensive plans in the world in Canada.
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Todd Pruner
(@toddpruner) reported
@brianlabelle @Rogers National outage, I’ve heard
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Vee
(@AbekeVee) reported
1pm and still no service @Rogers ????
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truthful
(@shakolantern_) reported
@mike31095399 @UnderHisEye6 @RogersHelps typical boomers... attacking the people when a monopoly caused a problem