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Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Vancouver, Ottawa, Edmonton, Calgary, Toronto, Oshawa, Guelph, Kitchener, St. Albert, St. Thomas, London, Montréal, Markham, Brampton, and Scarborough.

CityProblem TypeReport Time
Vancouver Internet 31 minutes ago
Ottawa Internet 4 hours ago
Edmonton TV 4 hours ago
Calgary Wi-fi 4 hours ago
Toronto Internet 5 hours ago
Calgary Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Kingelin1
    Alison Kingelin (@Kingelin1) reported

    @RogersHelps Some? It’s across Canada and it’s not just wireless phones, it’s home internet & some say landlines. Pretending there isn’t a problem is not smart. Admit the problem, apologize genuinely, & say how you’re fixing the problem. @Rogers #CrisisCommunications

  • sainipranav0
    Sainipranav0@gmail.com (@sainipranav0) reported

    @Rogers not able to use data from last 3 hours and the customer representative are not picking the call after half hour waiting they just hang up the call😡😡😡😡😡 @Rogers 👎👎👎👎👎

  • TweetKred
    JSB (@TweetKred) reported

    @ireadallday13 @Rogers no idea if they've fixed anything (because absolutely no communication) but my friend just rebooted the phone and has service. it's a long shot but worth a try.

  • Fisher91Tor
    Tori Fisher (@Fisher91Tor) reported

    @rogers maybe you'd like to make an official announcement to your customers that your network is down? Maybe a timeframe for repair? Seems the least you could do.

  • Vmc2_911
    Vmc2 (@Vmc2_911) reported

    @jamie5121 @RogersHelps How so? You’ll still pay your monthly bill won’t you, like all of the other thousands. Other than maybe a few extra tech’s thrown at the problem it won’t cost them a huge amount.

  • phil_jacobson
    Phil Jacobson (@phil_jacobson) reported

    @RogersHelps Confirming we'll not be charged for this outage, right?

  • hollingsworth_t
    T Hollingsworth 🇨🇦🌈 (@hollingsworth_t) reported

    @Rogers can’t make calls. Won’t even allow wifi calls. I know it’s a known issue this morning but don’t understand if wifi is working why I can’t make wifi call

  • nikkii087
    ⭐nikkii⭐ (@nikkii087) reported

    @RogersHelps Having trouble with my phone; im not able to use data or make calls and I keep getting a “no service” on and off. I can’t send texts unless connected to wifi (which is also through Rogers). Is this going to be fixed anytime soon?!

  • hippiekacke
    ᴍᴀʀᴄᴜꜱ ᴀᴍᴏʀʏ (@hippiekacke) reported

    @Rogers network down for 8hrs and counting with no announcement from the company during a global pandemic. 🤔🤔

  • FREDdaBunny
    Patrick Eggleton (@FREDdaBunny) reported from Leduc, Alberta

    @Lucys_ma_name @Rogers Ya have to cancel my skip shift today. The problem is in Quebec, sask and Alberta. The whole 5G network is down they can’t get it back up after Thier maintenance. They should compensate the lost income.

  • xbrahxm_
    iboo (@xbrahxm_) reported

    Hey @Rogers , I had a health emergency this morning and I wasn’t able to contact any of my family members. Is this the “largest and most reliable” network you’re always plastering everywhere? Im tired of paying top dollar for sub-par services.

  • TheSaifOne
    Saif 🗡 (@TheSaifOne) reported

    @RogersHelps I have lost cellular at 12:27 yesterday, 9 hours later and still no network. This is Bullshit!

  • thealichappell
    Ali (@thealichappell) reported

    Oh so @Rogers is down for the whole province?? This makes things hella difficult.

  • bonbon663
    Donna 🍁🐾 (@bonbon663) reported

    @RogersHelps The lack of communication about this is horrible. People need to know what is going on, and what is the ETR.

  • TdottAndrew
    Taylor Andrew 🐺 (@TdottAndrew) reported

    @RogersHelps @rogers network has been down for hours in London, On. No service

  • heavenb0yy
    jamaica green (@heavenb0yy) reported

    @RogersHelps i should slap the **** outta yall

  • supreme_singh1
    ha__pre (@supreme_singh1) reported

    @Rogers It’s pretty bad I couldn’t my data or any network the whole night did you guys figure it out?

  • AlBjerring
    Al Bjerring (@AlBjerring) reported

    @Rogers @supreme_singh1 Well that would be because your network is down, down since 1AM for most and no acknowledgment or explanation as to why nor a time frame for restoration. Are you being Ddos'd or physical issue? Information would be helpful other than "sorry" #rogers #bellmobility #poorservice

  • stevemcniven
    Steve McNiven-Scott (@stevemcniven) reported

    @jamie5121 @RogersHelps They'll use this as an excuse to raise your monthly bill citing the need to improve reliability or some crap.

  • TonyGravyboat
    ✝️9️⃣🅱️ (@TonyGravyboat) reported

    @RogersHelps been looking for a reason to cancel with you guys anyways thanks for making me late/possibly miss my work from home shift...classic Rogers...U SUCK BRUH

  • itsmemardi
    K’s madre (@itsmemardi) reported

    @Rogers is truly the ghetto. lmao you pay premium prices for ****** customer service AND now y’all network is down and people can’t make or take calls?

  • pawzd85
    pawzd85 (@pawzd85) reported

    @RogersHelps Any reimbursement as we pay for this service which is unavailable

  • REBELLI0USMIND
    rebelliousMIND (@REBELLI0USMIND) reported

    @Rogers @RogersHelps can you fix your network!

  • idhanya
    Lady D (@idhanya) reported

    @SMario51076459 @RogersHelps Same!!!! When the boss is sending urgent requests I am sitting here twiddling my thumbs and hoping I don’t get into trouble because I don’t have services!

  • K_Sqwared_
    K_Sqwared (@K_Sqwared_) reported

    @Rogers I appreciate service interruption occur; however, this is my 3rd “intermittent” service interruption in the past few weeks. Never provided explanation as to cause.

  • ambermac
    Amber Mac (@ambermac) reported

    An older gentleman just stopped me (in a bit of a panic) on the sidewalk while walking my dog because he needs to call someone and Rogers cellular is down. I helped him out but wondering if there is any news? @RogersHelps #Toronto

  • Jon_R_Moses
    Jonathan Moses (@Jon_R_Moses) reported

    @RogersHelps It's not intermittent. Down all morning.

  • srprocunier
    Sean (@srprocunier) reported

    @Rogers @RogersHelps for the amount of money we pay for services from Rogers. It’s disappointing and out right ridiculous that you have a national outage like this. With people and kids working from home in #ontariolockdown this is not good customer service.

  • Tdotsg
    t.sdot (@Tdotsg) reported

    @RogersHelps @CityNews Nice when we are trying to book vaccines? Your call agents going to help.

  • RoseTH17030744
    RoseTH (@RoseTH17030744) reported

    @Rogers network is down