Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Victoria, Guelph, Montréal, Toronto, North Bay, Kitchener, St. John's, Oshawa, Edmonton, Cambridge, Markham, Longueuil, Mississauga, Vancouver, and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
TV | 42 minutes ago |
|
Guelph
|
Internet | 1 hour ago |
|
Montréal
|
Wi-fi | 2 hours ago |
|
Toronto
|
Wi-fi | 2 hours ago |
|
Toronto
|
Wi-fi | 4 hours ago |
|
Montréal
|
Total Blackout | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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logan (@loosenedspirit) reported@RogersHelps > once you are speaking with them what happened to support on social media?
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Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported@RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?
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Luminier (@Lunar_Dusk) reported@RogersHelps Thank you. Finally, I got an email with the final bill today. This May/20, it will automatically be paid, and I will cancel my bank account. Thanks again for your effort.
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Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported@RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this
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big_fan2019 (@big_fan2019) reported@RogersHelps Better service outside
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Elysian Workshop (@ElysianWorkshop) reported@peaspod23 @Rogers They are scam and a grift. Why is there no customer service? The contracts are a scam where if you don't renew after 2 years your bill doubles and their way to fix it is to resign up. No thanks. They are quite frankly thieves.
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BatmanAndRobert (@MacDoug1) reported@mikeszeller @Rogers Because I was already with Rogers. I never had a problem until I'm cable box died in December and that box wasn't available anymore.
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps I would Call if it didnt take 7 minutes just to get to "OnHold" gotta press 9 different buttons then listen to an hour of Voice recordings tell me **** I dont care about.
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Skoot (@Skoot9191) reported@DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse
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MASAPRO 魔法 鮭 (@magic_salmon) reported@VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???
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e-Kingcorey97 (@LeafsandJays97) reported@DaleDisill @MapleLeafs @Rogers They don't give a **** what you want there a multi billion dollar company they don't care what you have to say
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John Koreen (@MrKoreen) reported@RogersHelps after updating my plan my phone seems to only work on wifi. I've been on hold for so long I drained the battery of one phone, lost the connection and have had to call back and another (and lose my place in "line"). Please help!
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michael squires 𝕏 (@michael12659502) reported@Rogers what should i do? stay or leave? i drove 40km today. ive been having issues with my phone and wanted to upgrade. i verified they had in stock and went. was greeted by a less than motivated woman who turned me around, said it’s better to do it online. i left with nothing
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Dale Disill (@DaleDisill) reported@LeafsandJays97 @MapleLeafs @Rogers Share price is down 20% over the past 5 years. Shareholders gotta be angrier than Leafs fans. What a ******* horrible company in addition to horrible NHL owners.
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Mike Jones (@nuttyskadork) reported@RogersHelps idea of help Wait for an hour and then hang up on you
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Benji (@JewishCyclist3) reported@BrianReid597401 @MartyMcFlyy99 @Rogers He just had a down year. That would be selling low. You won’t get top picks. They’ll be late firsts as only contenders will be interested. It makes no sense to blow the team up when they don’t have their first rounders. All they’ll be doing is helping Boston and Philly.
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White Morpheus (@_slime_man) reported@RogersHelps Following these steps didn't seem to fix the issues on my phone or my friend's phone, which is funny cause that would lead me to believe there's a service disruption that isn't listed on your website. Some transparency would be good on that imo
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Boris Slobodin (@bslobodin) reported@RogersHelps pure chaos this is. all i wanted was to reactivate cellular on a replacement apple watch. in store agents said they can't do it and to call the phone support. switching providers now.
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Matt DeLuco (@MattDeLuco) reported@Rogers $80 to add an Apple Watch to my plan is beyond unreasonable. Do you incur some cost to add the watch, like some kind of technical licensing to add devices to the network, or are you just gouging customers?
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DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps Team, please let me know if someone can help in resolving this issue. I have sent a DM and waiting for response.
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phantom (@rebellion__scum) reported@RogersHelps I have, on a iPhone 15 it works fine, on a windows computer its fine so it appears to be a compatibility issue between the app and TCL
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Josh (@Goatzel) reported@RogersHelps We’ve had the account for almost 5 years. We moved 2 weeks ago. And the issue started. Seems to be when they changed our address.
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High_5_Brady (@Jimbb5022) reported@RogersHelps Rogers may want to reevaluate how those cases are being handled. Maybe reconsider treating that department as the final escalation point, because from a customer perspective the process was very disappointing.
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Aurora Bullealis (@aurorabullealis) reported@Rogers Why the hell is it so hard to cancel your internet plan? We're living in 2026 and I still have to call an agent and wait an hour to cancel a subscription? No wonder you are having to layoff people. Rogers is a dying business and will not exist in coming years.
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Call me Sully 🇨🇦 (@paul__sullivan) reported@RogersHelps I have wasted more than 7 hours trying to deal with this on behalf of a 90 yr old relative who, unfortunately, is not returning home from the hospital. This is turning into the kind of story that earns Rogers a terrible reputation and loses customers for life.
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Aman Rattanpal (@AmanRattanpalX) reportedSwitched my home internet after @Rogers / Shaw reps promised great rates + $250 credits. First bill arrived: $358 instead of $65. and Credits? Zero. Now nobody answers calls. I have screenshots, emails, phone numbers everything documented. Terrible service. Next stop might be court.
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New World Investigations (@UFO_Investigate) reported@Rogers fix your data!
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absolutelyEpic137 🐝 (@totallyEpic137) reported@RogersHelps That has been tried but I’m still getting calls. The request “Remove my number from your list” has NEVER worked for me for ANYONE trying to sell me something. Quit calling me.
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Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reportedJust tried using @Rogers @Starlink for texting in Gatineau Park where cell signal drops out but got nothing. The cell signal dropped as expected but there was no satellite connection for SMS. Is this area not in service due to traffic or something? Pretty disappointed.
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps No you've done it all year. Every single truck race is on TV 24hrs late. Its your job to connect with them and fix it