Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Guelph, Toronto, Edmonton, Woodbridge, Lethbridge, Three Hills, Montréal, Waterloo, Vancouver, Surrey, Hamilton, North Vancouver, Brampton, Red Deer and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Internet | |
| Toronto |
Wi-fi | |
| Edmonton |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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N 💕
(@willowwinked) reported
@RogersHelps hey I know everything is being worked on, but this has taken SO long at this point! Can we at least know what’s going on and why basically the whole country is down right now?
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Tyson Mastel
(@TysonMastel) reported
My building doesn’t have water. My phone doesn’t work because of @Rogers outage. But I’m getting vaccinated soon, so all is good!
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K👑
(@kayleebradleyy) reported
I’m switching to @bell **** @rogers I ain’t paying to not use my phone
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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EML
(@EML999999) reported
@RogersHelps Just in case you forgot -->My Wireless HUB is down too! As is my FIDO cell phone, my son's cell and my Home Phone! When will this be restored!
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Ryan Hannah
(@DowntownHomesTO) reported
Hey, @RogersHelps , any chance you’re going to turn our phones back on today? It’s been close to 15 hours that I’ve had no service. This better be reflected in a massive discount on this months bill.
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Nalini Singh
(@Lotusingh) reported
@Rogers @RogersHelps @jennaamxo Looks like this outage has been going on for 13 hours so far. I wasn't notified about the outage and had to look it up. What caused this outage and what is taking so long to fix it? I haven't had an outage this bad with Rogers before so I hope it gets fixed today.
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sxwithy
(@sxwithultxw) reported
@Rogers come on let's get this system running!! $$$$ down the drain. #cell
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Danny Harvey
(@dannydontdance) reported
@Rogers @RogersHelps Are we all going to see a break on our bills for this? Nah? Okay...keep being terrible.
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Kimberly Ramrayka
(@TwinGirls0925) reported
@RogersHelps How are we supposed to work from home when we’ve had an outage all day? How are we supposed to pay out bills when we can’t work from home due to this outage?? How are we gonna get compensated for this?
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aishwarya
(@AisRavichandran) reported
@RogersHelps Is there any ETA for this issue to be resolved in Mississauga area?
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Beth Allan
(@adolwyn) reported
@RogersHelps @balauniquely There is no update at that link. The only service disruption listed is from April 1.
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Kyle Bryson
(@KyleBryson8) reported
@Rogers this is the worst thing ever. Service down since 1am this morning and it took them 6 hours to make any sort of announcement. What a disgrace! I'm moving to Bell. This is disgusting! Shame on them.
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Khiaroskuro
(@Khiaroskuro) reported
@Rogers @RogersHelps @jennaamxo "Intermittent"? "Some customers"? It's a nation-wide outage that's been happening for the last twelve or whatever hours. Call it what it is. Nobody can use your system because your system is down, and it has been for some time.
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Totally_ Benedetta
(@BAhegbebu) reported
@RogersHelps How much longer should we expect service to be restored?
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Business Evolution
(@EleonoraHello) reported
@Rogers has been down since midnight. Outage still NOT FIXED after 15 hours, chats are unavailable. What a world-class service for 250$/month! #rogersoutage #rogersdowm
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
@RogersHelps when will the outage be fixed
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J Noodle
(@JNoodle9) reported
@RogersHelps @rogers This must be a joke at this point. I'll be leaving rogers as soon as I can reach them. THE LYING HAS TO STOP. What ******** is going on? Canada wide for over 12 hours and you call this an intermittent outage for "some" clients... what ********.
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kayla ✌
(@Klamitchell) reported
Hope we get some form of discount on service with @RogersHelps haven't been able to use my phone all day.
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Jason
(@Jason74243309) reported
@RogersHelps Do you know how much money you’re costing people. I for one am not paying for this month because of what I lost today. And if there’s a problem. Contact cancelled
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Lily Thomas B.A. LL.B.
(@anon9mouse1) reported
@Rogers FIX IT!! There is a pandemic and we can’t get registered without a PIN texted to our phone! Or a phone!
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Sandipan Roy
(@sandipan52) reported
@RogersHelps What's the update? Network is still down!
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Richard Reeves
(@rareeves) reported
@RogersHelps Solar flares are really bad and It affects communication so this is why roger is down
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Theodore's Tales!
(@Mcflyathome) reported
@RogersHelps @Badshah_h I tried to get into the community forum but it says access denied!!! Not enough privileges for this service!! What???? How ridiculous!!
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Alain St-Jacques
(@AlainStJ) reported
@RogersHelps China are sliding in the network to shut it down slowly !
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
@RogersHelps Why is it taking so long? These outages are getting longer and more frequent. Remember to compensate every single customer.
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JW
(@johnny4277) reported
@RogersHelps It must have been the AstraZeneca vaccine. Clotted up the old Rogers network.
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Dylan Bertwell
(@DylanBertwell1) reported
@RogersHelps will I get reimbursed for the massive outage? Have had no service for almost 4 hours now.
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Bob Horne
(@BobHorn01314116) reported
@RogersHelps Been down since 8:30 Intermittent!!!!