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Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 2: Problems at Rogers

Rogers is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 59% Internet (59%)
  • 13% TV (13%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Bracebridge, Montrรฉal, Vancouver, Toronto, Brampton, Ottawa, Markham, Guelph, Edmonton, Kitchener, Nipigon, Oakville, Bells Corners, Mississauga, and Cambridge.

CityProblem TypeReport Time
Bracebridge E-mail 9 minutes ago
Montrรฉal Wi-fi 11 minutes ago
Vancouver Internet 20 minutes ago
Toronto Internet 26 minutes ago
Toronto Wi-fi 32 minutes ago
Toronto Total Blackout 49 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dfinnman1997
    d (@dfinnman1997) reported

    @SportsnetPR **** you @Rogers scumbags

  • SNCTrader
    SNC Trader (@SNCTrader) reported

    @RogersHelps One of the phones we received through Rogers certified pre-owned program is having issues with its microphone during calls and I need to know which department to contact to get it exchanged/fixed. The phone is about six months old.

  • floMbernard
    Flo Bernard๐Ÿ‡ฏ๐Ÿ‡ฒ๐Ÿ‡จ๐Ÿ‡ฆ (@floMbernard) reported

    @RogersHelps no service in my area are there issues. Holding for a specialist for half an hour now

  • christinacarr10
    christina carriere (@christinacarr10) reported

    @Rogers My internet has been out for almost 2 hours. Are there any issues in the Eglinton and Hurontario area?

  • b1g_t1ny
    ๐Ÿ‡จ๐Ÿ‡ฆB1g T1ny Bubbl3s๐Ÿ‡จ๐Ÿ‡ฆ (@b1g_t1ny) reported

    @Hky_Illuminati_ Get ****** @Rogers . Do the right thing. **** monopolies

  • nestapendragon
    Nesta เฑจเงŽ (@nestapendragon) reported

    @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

  • travismehrer
    ๐šƒ๐š›๐šŠ๐šŸ๐š’๐šœ ๐™พ๐š ๐šŽ๐š— ๐™ผ๐šŽ๐š‘๐š›๐šŽ๐š› (@travismehrer) reported

    Wow. @Rogers is really trying to out-@Rogers themselves today. Up for 5 minutes then down 20-60 minutes. And no issues during the actual storm yesterday. But merging with Shaw was going to makes things betterโ€ฆ

  • alberstat
    Paul Alberstat (@alberstat) reported

    @rogershelps What kind of a rubbish technical support do you have when I have been on the phone on hold for 2 hours and fifty minutes with no answer?!?! Incidentally this isnโ€™t the first time. #worstcustomerserviceanywhere

  • umakant_saini
    Umakant Saini (@umakant_saini) reported

    @RogersHelps I got connected and all the agent said he canโ€™t help it. What should I do now, use consumer form or CCTS?

  • polloyumyum
    Chris R (@polloyumyum) reported

    @Sportsnet @Rogers hey, **** you for not renewing your deal with CBC so they can air hockey night in Canada. My contract with you is ending soon and I will not be renewing, you greedy *****. I hope more people cancel theirs and stop paying for your ****. SN is a joke anyway.

  • picklesandpear
    t. (@picklesandpear) reported

    @RogersHelps The issue is not the sim, the issue is the network, this is day 7 with TERRIBLE NETWORK wherever I go! Your support team is NO HELP i am at my limit with your company

  • ModernAgri_Tips
    ๐๐ก๐ข๐ฅ๐ข๐ฉ ๐“๐ž๐ญ๐ญ๐ž๐ก ๐๐ฎ๐š๐ซ๐ฌ๐ก๐ข๐ž, ๐๐ก๐ƒ (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • AuburnWildnet
    Auburn Wild (@AuburnWildnet) reported

    @sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada

  • macrurdn
    David Webb ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ ๐Ÿ‡บ๐Ÿ‡ฆ (@macrurdn) reported

    @Rogers @RogersHelps . Don't ever have any telemarketer call me don't email me don't do anything. Everyone should disconnect from Rogers ASAP. I don't want your phone I don't want your cable I don't want crap from your garbage organization. #hockeynightincanada #HNIC

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps is there anyone available to help with a technical problem?

  • gongshow922
    meh (@gongshow922) reported

    @AngryPossum69 @Rogers I would love to but I'm never going back to Telus

  • The0ldNerd
    The Old Nerd (@The0ldNerd) reported

    @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...

  • WillkenOne
    Willken (@WillkenOne) reported

    @RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.

  • lulu5109
    Lulu (@lulu5109) reported

    @Rogers Iโ€™ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it wonโ€™t reconnect on its own, and itโ€™s affecting my work from home.

  • MrBassBoosts
    ๐Ÿ‘ปBassBoosterz๐ŸŽƒ (@MrBassBoosts) reported

    @RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened

  • Earthoak01
    Rhaimon (@Earthoak01) reported

    @SportsnetPR @Rogers and @Sportsnet never cared about Canadians and this should confirm it for even people with their head in the sand.

  • nestapendragon
    Nesta เฑจเงŽ (@nestapendragon) reported

    A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.

  • miketaylorTO
    Proud Canadian (@miketaylorTO) reported

    @Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

  • SpitsLeafsFan
    Cam (@SpitsLeafsFan) reported

    **** YOU @Sportsnet @Rogers

  • skhp_
    skhp ๐Ÿ‡จ๐Ÿ‡ฆ (@skhp_) reported

    @Rogers why has service been so slow or non existent the last couple days in the GTA?

  • pammcgugan
    Pam (@pammcgugan) reported

    @Smil3yAngel This sucks @CBCNews @Rogers

  • o0CyberFreak0o
    CyFr ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’™๐Ÿ’› (@o0CyberFreak0o) reported

    @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

  • CurtisMart32873
    Curtis Martin (@CurtisMart32873) reported

    @Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions

  • DontBeDumb71
    DifficultCanadian ๐Ÿ ๐Ÿ ๐Ÿ (@DontBeDumb71) reported

    @RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.