Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, London, Montréal, Nanaimo, Surrey, Matane, Markham, North York, Vancouver, Whitby, Kitchener, Courtenay, Ottawa, Edmonton and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| London |
Wi-fi | |
| Montréal |
Internet | |
| Nanaimo |
Phone | |
| Surrey |
Wi-fi | |
| Toronto |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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jeff green
(@jdgreen15) reported
@RogersHelps @Rogers All day.......where is my service?
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Dustin
(@sigma1114) reported
@FelixTse11 @RogersHelps @Rogers Wtf are we paying through the nose for, this is unacceptable. 😡
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jasdeep singh
(@jasdeep35864697) reported
@Rogers @RogersHelps Bills are going high and services are getting low. I need data every single second because of my work. Today was a bad day. Thought of changing provider like 100 times but again contract issues with you guys.
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P Nana Milz
(@PNanaMilz) reported
from
Clarington, Ontario
@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?
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96🐐
(@killenEm_) reported
@RogersHelps WAGWAN BRUV??????Lines been down for hours now y’all really tripping I needa call my mom lol
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jasdeep singh
(@jasdeep35864697) reported
@Rogers bills are going high and services are getting low. I need data every single second because of my work. Today was a bad day. Thought of changing provider like 100 times but again contract issues with you guys.
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Shayne Bear
(@BearNeccessitea) reported
Okay seriously @Rogers?!?! STILL no service whatsoever, and all you're offering is empty apologies? Time to switch providers it seems. Between the lack of reception at either of my residences, tons of dead zones in areas I frequent, and your abysmal customer service, I'm done.
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gurvinder
(@Lallydubb) reported
@RogersHelps I am driving trynna drop my load But don’t kno where customer dock is. Please confirm when data will be restored so I can use GPS. Thanks
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Hinal P
(@HinalP3) reported
@RogersHelps when is the service going to be restored ? I am afford to go without pay.
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Samantha B
(@samanthadjb) reported
@RogersHelps Holy **** you need to get this fixed.
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𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪
(@_Jenna_bee) reported
@zer0ish84 @matt0126matt @RogersHelps I dont have even a hint of cell service. Haven't all day, lucky I was sitting out front when my groceries came!
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Connor Pilger
(@PLGRN8R) reported
@RogersHelps @Rogers You've lost my business. You have *literally* cost me, personally, thousands of dollars with your outage since last night. A bunch of damned monkeys would feel more trustworthy than whoever you have attempting to fix this.
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Bob Paul
(@paulb0641) reported
@almie112 @Rogers @RogersHelps The longest cell outage since 2003 for me and no update from Rogers in 8 hours
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Dr. Expose 😷
(@DrOnDFS) reported
@CarymaRules @Rogers why does he do that weird look away with his eyes in every video. wtf
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John Caffery
(@John_Caffery) reported
@RogersHelps This is a very long outage, can you please communicate to your customers what to expect? The whole work day went by without being able to phone anyone. This is very stressful during stay at home orders.
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RobinHoodlum
(@RobinHoodlum) reported
@Rogers @RogersHelps @jennaamxo Not intermittent. I have no service at all and haven’t all day. Are there any customers that have had service at all?
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Sun Peaks Stables
(@SunPeaksStables) reported
@CFIB @Rogers Hopefully they'll credit our bills for the time without service. Hahahaha yeah right.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps Damn that sucks
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BrynJV, RSE🌱🌻🌈
(@EPBryn) reported
@RogersHelps when will the network be fixed????
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Avexion
(@Avexion2) reported
@landaeta_javier @RogersHelps It came back for me once to let a single text come through and now no service since before 2am .
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Karen Korchinski
(@KarinKorchinski) reported
@FidoSolutions I’d love to call you to ask for an update, but oh WAIT! I can’t call you or 911 or Telus or Bell to set up my new account. I’ve been a Fido customer since Fido was introduced. The lack of COMMUNICATION/info really sux. @RogersHelps @Rogers
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mel✧･ﾟ: *✧･
(@melissaamau5) reported
@RogersHelps @Rogers this is ridiculous! I’ve had no cell service all day!
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Calin
(@CalinPopovici) reported
@RogersHelps Why is your cellular service still down and when will it resume? An ETA would be appreciated
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Natalie
(@natalie_604) reported
@Rogers help! i am unable to take or make any calls... effecting work and sense of security. I am also unable to get insurance and a car transferred over because @icbc is also effected by this outage. What’s going on???
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Telisa Courtney
(@TelisaCourtney) reported
@RogersHelps We have been without service for almost 12 hours now. Can we have something more than "working on it" please? A timeline of some kind?
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LEAF ✱ DEBRIEF
(@leafdebrief) reported
@CarymaRules @Rogers Inflated sense of self-importance? This guy wrote the damn manual on narcissism
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xo
(@oxolisaaa) reported
@RogersHelps @Rogers It would be helpful if your communication was a bit more transparent to why this issue is happening... even if no time line is available
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Lauravb
(@Laura63163798) reported
@RogersHelps I am not looking or expect compensation however this has gone on way to long. ALL DAY!!!!!!! WITH NO ETA on a resolution!!!!
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96🐐
(@killenEm_) reported
@RogersHelps WAGWAN BRUV??? Lines been down for hours now y’all really tripping
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Dave P🇨🇦
(@DaveP32250) reported
@RogersHelps What the hell? So many hours down? Time to switch to competent carrier.