Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 13: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vaughan, Bradford West Gwillimbury, Richmond Hill, Pickering, Toronto, North Park, Whitby, Markham, Mississauga, Calgary, North York, Windsor, Newmarket, Winnipeg and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@nitetimethinker) reported
When you pay more for @Rogers just to have no service.
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Kevin Lo
(@kevin_lo) reported
2-factor authentication failed when the entire mobile network is down. @RogersHelps #2FA
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Basem Shams
(@basem64) reported
@RogersHelps what about compensation for the outage?
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Jason
(@Victoriumph) reported
@RogersHelps @Badshah_h Already almost an hour has been passed since the wireless network down.
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Based Brat
(@based_brat) reported
Fix your **** @Rogers ! No service or data all day
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Alex Priddle
(@alexpriddle1) reported
@JeremyCohnTV @Rogers @RogersHelps Yep it’s affecting my delivery service, can’t work if I can’t get calls 🙄
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Dhommer
(@HommerDH) reported
@RogersHelps @Rogers And this company wants to get bigger 🤬. Handle what you’ve already got and FIX THIS and provide a discount to all your customers.
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mike
(@mkesct) reported
@__skxo @Rogers i mean thats toxic as **** lmao Rogers didnt have anything to do w that
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Alexander Yu4
(@ayumontreal) reported
@RogersHelps Hope somedidn't burn your 5g wireless tower. But anyway it's 11 am Eastern in Montreal and still no service... so I think it's all customers.
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Sherry ❤️ Joey’s Valentine
(@JoesGutterGirl) reported
@Rogers is it a coincidence that there is no service today? I can’t keep in touch with family while stuck at home? For the price of my bill this is terrible service!
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Ted Ted
(@tedtheodorou) reported
@rogers now my phone doesn’t work??????? WTF?!
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Shekhar Khawas
(@khawas_shekhar) reported
@RogersHelps @Rogers No network since morning and no update received from you. What you people are doing as I am loosing my business because of your outage ?
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snow princess
(@Snow0princese) reported
@RogersHelps another reason to allow USA companies into Canada - better prices and more secure service
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Black Siri
(@ToLoveShay) reported
Can’t even call my doctors office to fix a much needed prescription because of your outage!! @RogersHelps it’s been over 5 hours ridiculous!!!
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Classic123
(@classic_trainer) reported
@Rogers I have no service at all what’s going on?
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.
(@Teywestlake) reported
@Rogers has been down since 5am..?! We need our service more than ever
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Iqbal
(@IqbalHM60) reported
@Rogers hi I am in Burlington Ontario and having problem with making a call from my cell phone . It says no service
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Nesrine Chaalan
(@niso21) reported
@RogersHelps @Rogers I have no service since the morning
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Iqbal
(@IqbalHM60) reported
@RogersHelps @Rogers When the service will be restored in Burlington, Ontario
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E🌊
(@richforeternity) reported
@Rogers had me spooked out yesterday. I thought I was the only person who lost service
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Emily Dub
(@Emilyyeeee) reported
@Rogers @aredlight1 We don’t need a DM, we need PUBLIC, timely and expeditious updates and credit for the outage.
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Edward Snowden 2.0
(@TheDark59986679) reported
@rebeccaaaaleee @RogersHelps Anytime service goes down ppl flood Rogers with their hands open looking for a $2 credit. Stuff happens ppl get over it
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نعيم
(@naeemb7) reported
@RogersHelps @charityjkeller @joshjimenez_ this does not help at all, was updated 3 hours back, how is this an acceptable level of communication when its a crisis. wake up Rogers. !!!
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KAI BEE 🇯🇲🇨🇦
(@kaibee_music) reported
@Rogers still not connected to the network. Are you reimbursing people for the time our phone is not available? I'd call but hey....wifi only.
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Barbie 💕👑
(@Rebecka_brown08) reported
@Rogers I have a very serious heart condition and I’ve been trying to get in touch with my doctors and I can’t! I can’t even use my boyfriends phone because he’s also with Rogers! Y’all need to work faster to fix this **** so I can get in touch with my doctors
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Mark Durand ( he/him )
(@MarkDurand) reported
@RogersHelps @Rogers Not good enough ! You are absolutely the worst company and you could care less - working quickly - what a joke
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Chris Tulloch aka Landlocked Pirate
(@CeeCeeTee) reported
@RogersHelps Update: Reboot iPhone brought service back.
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Sandip Goswami
(@sandipgeo) reported
@RogersHelps Looks like service is down in east Oakville as well. Do you have any timelines when the service will be back?
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Jared Purdy
(@jaredpurdy) reported
@RogersHelps @Rogers I'm assuming, as a Fido customer, that the reason I can't use my phone is for the same reason?
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Shanker Bhardwaj
(@shankerbhardwaj) reported
@Rogers @Fidomobile Haven't had any service since early last night (April 18th, 2021). Our third lock down. Can't work, can't leave the house. @Virgin Internet down since Saturday! We are a joke to you.