Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (10%)
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Wi-fi (10%)
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Total Blackout (9%)
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Phone (9%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Toronto, Pickering, London, Kitchener, Calgary, Woodbridge, Fort McMurray, Concord, Waterloo, Ajax, Vancouver, Vernon, Hamilton and St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Toronto |
||
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Pickering |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Citta
(@cdn_tbird) reported
@RogersHelps any ETA on restoring ignore internet service in Northwest part of Aurora? It's going up and down like a toilet seat. Can't work and kids can't be in class like this. #CustomerService #customerexperience
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Rohan Nair
(@rohan10) reported
@TristanToye @Rogers Rogers is the single worst company in Canada.
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Tristan Toye
(@TristanToye) reported
The biggest issue with Working From Home right now for our team appears to be @Rogers
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nanalicious
(@Nanainheels2) reported
@RogersHelps @RogersHelps I am about to lose my mind with your shittyass customer service- can you please help
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Kyle
(@tomakeloudnoise) reported
“If only we had the whole country captive for our baseball product. Then we could really deliver something special!” Honestly, @RogersHelps @Bell - are you guys competing to be the worst oligopoly of all time? Like, one-upping every other week? It’s disgusting.
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Shawn Tock
(@TockShawn) reported
@RogersHelps Yeah, it’s working now. But i shouldn’t have to do this every game. People are forced to pay for this service because of network blackouts- the streaming shouldn’t black out too. What am i paying for?
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Natalie S-B
(@Nataliesalt) reported
@Rogers @RogersHelps can you please fix the issues in Mississauga that have been noted since 9 am....can’t work because the internet and tv are either down, or so intermittent it makes it impossible.
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Linda
(@single_linda) reported
@RogersBiz Trying to get a resolution to my original call 3 days ago. Can not connect with the correct person to begin with. Connected to 5 people. Giving my info 5 times. Only to get hung up on and then no call back. So I need to go through this 5 more times????
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Seamus OHara
(@esemze) reported
@RogersHelps Ok, I mean.. this is going to mean a lot of tickets from me, considering it very consistently doesn't work.. ever..
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To
(@To24434141) reported
@RogersHelps I noticed that making a call over cellular, I don’t hear any audio but when I call with FaceTime or WhatsApp I can hear the same person just fine. Pls help
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Michael Hermanson
(@MikeHermanson) reported
@RogersHelps We called...it's a known outage
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MkUltra87
(@MarcusKlassen2) reported
@Rogers I feel terrible for the ones working in the sweat shop making these $100 phones for 20 cents an hour. Families literally dying, SLOWLY, due to lack of finances because working at these factory in Vietnam do not pay well. Still kicking them while their down huh America. Smh
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Joshua Brown
(@fagmuseum) reported
Demographic being everyone's punching bag for all of the problems YOU AND YOURS solve. Pardon my french buy stop sucking corporate **** and think about what will happen if the working class and the working poor decide to stop working and stop paying our bills. Looking at @Rogers
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Ryan Bragg
(@ryanbragg84) reported
@RogersHelps seems to be an issue with or ignite tv the boxes freeze and give blacks screens and says that the wi-fi signal could be stronger. Is there anything like a booster that can be sent?
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Fake10012
(@Fake100121) reported
@RogersHelps Anna is not working
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Seamus OHara
(@esemze) reported
@Rogers why do you have a Rogers store in Keswick if you have next to no cell service here? #nobars #thankfornothing
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Mark K
(@mbk246) reported
@RogersHelps Kathy, It's not working again.
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Wade
(@TopangaSea) reported
@longleysunsport @mikeinboston @Rogers You could see this coming a mile away,Rogers has been cutting cost the last couple of years and this seems to be more proof of this.That NHL tv contract is the worst thing that’s ever happened to Sportsnet that’s left a trail of casualties.
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Trevor Scott
(@TrevorSScott) reported
@RogersHelps can you please help? Internet at my home was down for nearly 5 hrs yesterday and told it was fixed. Today has been extremely intermittent. Why?
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Cindy Miller
(@cindy28spiller) reported
@RogersHelps hi! Wifi is out again. Checked status in my area and nothing came up. Have a major deadline for work today. Help please :)
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Marcelo Limiroski
(@M_Limiroski) reported
@RogersHelps internet signal coming and going in the last 2 hours. Yonge & Lawrence area Toronto. Is there an outage?
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Ash
(@ashlikessports) reported
@RogersHelps Hi, home phone isn’t working in the Toronto Beaches area (Queen Street East). Is there an outage?
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Corey Michaels
(@CoreyMichaels) reported
@Minor_Leaguer Don't even buy their excuses for this year. Was no problem for @FAN590 to call the games last season from a studio in Toronto. No travel. Team hours away. No motivation here other than cost cutting by @Rogers.
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Alan Williamson
(@Alan_Williamson) reported
@RogersHelps My wireless has had problems getting some sms messages (not all). I have called in a few times and wireless support teams escalated the issue. The first escalation closed without a fix, the second escalation was on Sunday with no update. How can I trust your service?
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Mike I
(@MikeI57262109) reported
@rogers You people are stupid to combine radio and tv broadcasts. Also not spending any money to cover more games in the spring wont get any good will from fans. I am glad I kicked you out of house so long ago.
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Clinton Canning
(@ClintonCanning) reported
Why is it that restaurants fight for our loyalty and business with rewards/loyalty programs when we NEED food to survive yet companies like @Rogers @cogeco @Bell do little to keep our business, show nothing for loyalty and offer some of the worst services around?
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Kara Harris 🇨🇦❤️🇺🇸 Day 15
(@karaharris75) reported
@Gabblot @qustodio Good luck with that! I feel your pain! @rogers has a great app that I can use to shut things down really quick!
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JohnD.
(@JohnME23765965) reported
@simmonssteve This is absolutely horrid. WTF @MarkShapiro @rogers ??? Radio is not TV. To save the equivalent of the major league minimum salary you’re going to insult your fans and desecrate baseball??
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Royal Drywall
(@royaldrywall) reported
Terrible!!!! experience ever @RogersBiz Ordered 3 new phone lines for our company, they sent simcards to wrong address. 5 times called to change address but no luck. 5 more calls service canceled. 2 weeks later got bill for new 6 new lines. Shame! @RogersBiz account # 781474754
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Michael Hermanson
(@MikeHermanson) reported
@RogersHelps Any service interruptions for internet in Ottawa?