Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Ottawa, Vancouver, Markham, Toronto county, Toronto, Calgary, Charlottetown, Duncan, Oshawa, Edmonton, St. John's, Victoria, Montréal, Dryden, and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 2 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Markham
|
Internet | 12 hours ago |
|
Toronto county
|
Internet | 14 hours ago |
|
Vancouver
|
Phone | 17 hours ago |
|
Toronto
|
Wi-fi | 24 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cam (@SpitsLeafsFan) reported**** YOU @Sportsnet @Rogers
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Kevin Salmon (@Kevin_Salmon12) reported@RogersHelps That’s fair and I did call but I was on hold. For the cost of service + my needs it’s not performing. I never had any issues with cable until the galaxy boxes were introduced and now this happens. Maybe wifi signal for cable isn’t the way to go
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Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
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Mission Ahlul Bayt (@BandeKhuda) reported@RogersHelps since last year Rogers support is gone down. You can't get hold of them. Time to move out of Rogersc
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps I don’t have 2 months to wait on hold. You guys use to have live X support. I guess that got cancelled too.
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Bonnie Lee (@stitchlady) reportedI've just been told by @Rogers that their customer care people can't assist me after I was transferred to them by their Tech Support people who I reported a problem to. Customer service does not exist for Rogers' customers. This is disgraceful.
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SaintHavoc🇺🇦 (@LYF38) reported@RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit
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The Satirical Citizen (@jolz256) reported@RogersHelps I have a $90 suspension bill which I would like to refute. I’ve tried calling customer support but I cannot get through to a human
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Donna (@DonnaWatson01) reported@RogersHelps Is there anyway to contact Rogers to get a line that was torn down by a tree limb repaired! I need to schedule a service call and this endless waiting on hold seems ridiculous!
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🔋Chin🔋 (@PhatChin) reportedJust had time to digest the HNIC cancellation news. Seriously, **** @Rogers and their corporate greed. They effectively just cancelled a Canadian cultural tradition without even a goodbye.
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SNC Trader (@SNCTrader) reported@RogersHelps One of the phones we received through Rogers certified pre-owned program is having issues with its microphone during calls and I need to know which department to contact to get it exchanged/fixed. The phone is about six months old.
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Lulu (@lulu5109) reported@Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.
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Marisa Allen (@marisaallen123) reported@RogersHelps Obviously if I had spoken to someone I wouldn't be sending messages. Zero persons available to help - "we are experiencing an unusual high level of volume - please call back". Honestly its a joke!
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chris (@whiteboywork) reported@Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router
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Lulu (@lulu5109) reported@RogersHelps I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times/day because it won’t reconnect on its own, and it’s affecting my work from home.
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Well thank you for your comments but no, I'm not talking to Rogers anymore. Including here. It is proven beyond all belief that the two companies between them have never listened to me and I paid. And paid and paid and paid. Not one cent and now moment more. Goodbye
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ghostwolfman (@ghostwolfman) reported@RogersHelps Yes I have , the lines were cut , pitiful service
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Rocco Signorile (@imthedarkknight) reported@RogersHelps @JudyPickett1 Be careful they might cancel your number or charge you $80
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Pamela (@Plibra123) reported“The roofies…they’ll get you every time” But hockey doesn’t have a culture problem 😒 @rogers @cbc Ron McLean needs to go.
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Curtis Martin (@CurtisMart32873) reported@Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions
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Jerry Ing (@Jinks888) reported@Rogers should be nowhere near this #UFC250 bullshit from the White House. Poor look on @Sportsnet
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Tyler 🌱☕ (@Valomir) reported@Rogers @Sportsnet I will NEVER pay to watch any sports on any of your platforms. Hockey belongs on CBC you absolute ******* cretins!
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Tammy Lowry (@Christmas_corgi) reported@sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕
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Booshua (@deadjosh13) reported@RogersHelps Broadband Home Internet is down... please help..been waiting on the phone for 40+ mins already...
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Anne Proctor-Counter🇨🇦 (@ayym) reported@RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam
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David Webb 🇨🇦 🍁 🇺🇦 (@macrurdn) reported@Rogers @RogersHelps . Don't ever have any telemarketer call me don't email me don't do anything. Everyone should disconnect from Rogers ASAP. I don't want your phone I don't want your cable I don't want crap from your garbage organization. #hockeynightincanada #HNIC
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ghostwolfman (@ghostwolfman) reported@RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages
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Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported@garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬
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Johnny Gova (@GovaMarchetti) reported@Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.