Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oshawa, Toronto, Prince George, Surrey, Ottawa, Callander, Duncan, Montréal, Red Deer, Courtice, Brampton, London, Hamilton, Mississauga and Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa |
Phone | |
| Toronto |
Internet | |
| Prince George |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Lavender
(@alavender) reported
@RogersHelps @suesmith85 Still no internet, and very limited Cable TV in the N2N postal code (Kitchener, ON). When do you estimate service will be restored? Thanks.
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Trina
(@SexySassySistuh) reported
@Rogers @bnrealwithu I'm in Mississauga, in the Square One area and our WiFi is still not working. What's going on?
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Kaizen
(@MrMailmantv) reported
Hey @Rogers are you going to pay for my data overage charges? “Service has been fully restored” stop lying!
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TheKingK
(@TheKingK9K) reported
@RogersHelps Yesterday no internet signal Total blackout today signal with no service what should I do and when contacting and agent tells me no outage in my area and I'll be only credit for the no signal day so who's fault is this I can't open or browse anything
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Oren Braude
(@OrenBraude) reported
@AboutRogers @Rogers You let us down Yesterday? Today is just as bad. Noone is interested in being credited a few cents for a colossal screw up.
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StuBear1980
(@Bear1980Stu) reported
@RogersHelps Service is still dodgy. Stop lying to everyone and fix your damn product. I can't imaging running such an incompatant service and still making money. Good thing Trudeau has your back I guess.
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Anne Lavender
(@alavender) reported
@RogersHelps Still no internet, and very limited Cable TV in the N2N postal code (Kitchener, ON). When do you estimate service will be restored?
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Shelby 🙃
(@ohshlebs) reported
Super fun that @RogersHelps says they’re back up in our area but restarting the modem doesn’t help and their live chat is so backed up that nobody has been able to help 🫠
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Dwai Chowdhury
(@Dwaistar) reported
@AboutRogers @Rogers Still no Rogers internet in North york. Only able to use cellphone services of Fido. Data running out very fast. Canada's best network my ***. One should be ashamed to call Canada a 1st world country simply based on its business services & alternatives.
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HellCat 🐾
(@HellCatRedux) reported
@YellinIntoVoid @RogersHelps @Justin64190239 "online" and remotely acceptable, consistent internet service are apparently 2 different things. I'm losing money by the day without a consistent internet service. Might have to take the business elsewhere because of lack of transparency and acknowledgement of reality.
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Ra⁷ 🤍
(@raraxbun) reported
@AboutRogers @Rogers I’m still experiencing lag and delays — no connections, can’t make phone calls on wifi, slow speeds and some things just flat out not loading at all.
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Sarah Willett
(@Swillett10) reported
@Patti_McK @Rogers Yes! I had phone service this morning and then by the afternoon I lost it again! #RogersOutage2022
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Sofilala🤷🏽♀️🤷🏽♂️🤷🏽♀️🤷🏽♂️🤷🏽♀️🤷🏽♂️
(@buka_lala_) reported
@AboutRogers @Rogers @RogersHelps One day and half later, Internet services still down. When will services be restored?
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Cindy
(@cindy_mc49) reported
@kahnkidz @AboutRogers @Rogers Mine is still not working, spent one hour on hold and the dude said nothing then he hung up. It was rather strange? What does that tell me? Switch to Bell after Rogers charged me hundred's of dollars just for my move.
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Vlad
(@LovelifeVlad) reported
@RogersHelps Still down around Toronto. You faks. Monday, you will receive my cancellation scumbags.
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Barbara
(@bpet71) reported
@HeadChump @AboutRogers @Rogers We’re having the same problem, so is my 78-year-old mother
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Rob Goodfellow
(@RobGoodie) reported
@rogers my tv service is sporadic at best since the entire day of outage yesterday…terrible customer service when you try to engage anyone with online chat…going back to Bell
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Joseph Alviano
(@JosephAlviano) reported
@DawnCam21311785 @yHarassed @RogersHelps Nothing to do with what we did before internet. It has everything to do with paying outrageous prices for a service that consistently let's us down. It's frustrating.
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ₛₜᵣᵢ
(@striPlay) reported
@PaulaJR34 @AboutRogers @Rogers Agreed. They're just posting this for damage control. Everyone I know that uses thir services, is still almost entirely down. Debit machines are still unresponsive city wide as well; so in my opinion, Rogers is fully full of sh*t!
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OshaggyK
(@keanosha) reported
@Rogers No service still, yet they claim the vast majority is back up. NO Customer Support, “we’re too busy to help, call back later”! Something needs to be done! Have the personnel in Accounts receivable to support, THEY always get their job done right. #toobigtocare
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james
(@icemanjs) reported
@ShhhelaSheila @AboutRogers @Rogers Same problem
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
@SamHersh01 @RogersHelps @VassyKapelos I got an email saying my internet/cable is going up by $20.00. $10.00 for each service. It is Cocego. I am so sick of being ripped off . All of them are bad and in bed together.
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ₛₜᵣᵢ
(@striPlay) reported
@PaulaJR34 @AboutRogers @Rogers Agreed. They're just posting this for damage control. Everyone I know that uses their services, is still almost entirely down. Debit machines are still unresponsive city wide as well; so in my opinion, Rogers is fully full of sh*t!
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Anne Lavender
(@alavender) reported
@RogersHelps Still no internet, and very limited Cable TV in the N2N postal code (Kitchener, ON). When do you estimate service will be restored?
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Jeffrey Tran
(@tran_jeffrey) reported
@RogersHelps Markham 5:15pm July9/22 (land based internet) down 36hours! Ignite TV returned mid day with spotty service! TV sound cuts out every 15sec and picture is freezing up on 30sec intervals! So basically 2 days of full outage. Unusual service disruptions.
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Subir
(@nannukuttyz) reported
My @Rogers internet is still out(2nd Day). There's no way of contacting them. I was on call with customer service and they said they'd call.. They did.. But then disconnected immediately. Chat isn't available, busy.. Cell network is sh*tty slow but showing "5G".... #Rogers Help?
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Rick
(@rickinoakville) reported
@RealAndyLeeShow @RogersHelps In Trudeau's Canada you will never know the truth.
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Sofia Mancini
(@SofiaMancini6) reported
@RogersHelps can't get a hold of anyone. Ask Anna says not available and *611 says call again later. Messenger no response since 9:30am. Internet and ignite down again. Where can a customer notify anyone?!
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Alfred B
(@Mturker77) reported
@RogersHelps Service is worse than before. Many pages can't load.
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Kyla Penley
(@blackcomb10) reported
@RogersHelps no disrespect to the employee reading this …. But can you please tell your employer to get their **** together! Thanks