Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Newmarket, Calgary, Alliston, Kelowna, Kitchener, Toronto, Winnipeg, Markham, Barrie, Fredericton, Midland, Montréal, Dartmouth, Ottawa and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Calgary |
TV | |
| Alliston |
Internet | |
| Kelowna |
TV | |
| Kitchener |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas D.
(@nickd247) reported
It’s funny how the @rogers #ignite modem I had problems with network and DHCP, overall connectivity but my own router things seem ok and after 6 months of @rogershelps I have given up on their gateway and just use it as a modem because it’s literally #crap
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Alex Carswell
(@Mighty_Zander) reported
@RogersHelps Apparently it's impossible to cancel NHL Live monthly plan. How do you do it?
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B Diesel
(@BDiesel6) reported
@duke_garry @cmcdavid97 @Rogers Agreed. Whether he can refuse the script or not, it’s sad and tells us marketing people for Rogers, Apple, Honda etc. are incompetent or target audience is those with low-self esteem. Brings trust and likability of all brands down a tad.
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Council on Fulsome Elations 🇨🇦
(@ForeignElations) reported
Hey #cdnpoli is there actually a problem with #competition within _broadband_ if @Rogers buys @shawnmicallef? Tell me what you think!
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K Wright 🇨🇦
(@NascarWeeWee) reported
@RogersHelps @DennisMoulton1 Dennis can you imagine how much worse this is going to get when they take over @ShawDirect I used to brag about how good the #customerservice was here on Twitter but that 💩the bed quick. DM them and they say they have a backlog.. I pay more for the same service that gets worse
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prianca
(@TreeeMendously) reported
@RogersHelps @RogersHelps sent u a dm. we were asked to change from fido to rogers, and now u guys r asking to change to infinity ignite This is like blackmailing that if u dont agree to our rip off then you can choose to fail n not attend ur online classes?
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Cathy Mab
(@CathyMabley) reported
@RogersHelps why does Rogers not have a solution to combat these automated spam calls? Other companies require a dial pad prompt in order to proceed with the call to ensure legitimacy
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Cat
(@Cat39808751) reported
@Rogers My husband is on the phone again to your Park Royal, West Van store because they have essentially stolen his previous phone! He was told he could trade it in and receive a credit on his bill. This was never received! #Theft
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mousetrap
(@mousetr60103174) reported
@RogersHelps is the site down? Why I cannot load any page? Sooooo slow. Trying to add channels to my TV package but thinking on giving up let’s face it
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Mary T
(@bedrockbabe2009) reported
@Rogers @RogersHelps I just sent you an URGENT message as our office internet is down AGAIN! Please respond ASAP
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John Taylor
(@J0hnTayl0r119) reported
Hey @RogersHelps my internet hasn’t been working properly all day, some apps work, but it’s not has fast, please fix.
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Monark Brahmbhatt
(@monark_23) reported
@Rogers Why does my ignite wifi keeps dripping on again-off again 7-8 times a day? Thanks to this **** I nearly lost 25 marks' submission... Is this what new models of the "best" brand do to their loyal customers? Should I port to @Bell ?
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K Wright 🇨🇦
(@NascarWeeWee) reported
@DennisMoulton1 @RogersHelps Seems they know about an issue too when I read other tweets. THAT pisses me off even more when they know something is wrong, and don't inform people. They wait to see if WE figure it out first. Infuriating!!
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prianca
(@TreeeMendously) reported
@RogersHelps tried to contact customer support but they were asking to upgrade package to ignite. we have 500 mbps currently, there is no probs with speed but disconnection is an issue. we dont have money to keep paying n being blackmailed to change from fido to rogers n now to upgrade.
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Mike
(@MikeinOtt) reported
@RogersHelps Sent. Since the earlier tweet was sent there have been more phone calls and even less service. What kind of company takes hours to try to close a work order? A tech said "it's too old to close"? Having worked Tech Support I don't see how that's something that can happen.
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Fives
(@5fifty5) reported
@RogersHelps twice the service has gone down today. Once during work and again just now.
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Jeremy B
(@J_Bearimy) reported
@Rogers Rogers is a terrible organization to work for
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eveeb
(@eves84) reported
@RogersHelps what’s going on with your ignite internet this last week? Constantly crashing- having difficulty working from home with the constant lags and disconnecting. TV Constantly down too. Techs said it’s area wide?! It’s been over a week… 😖
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Dennis Moulton
(@DennisMoulton1) reported
@Rogers you are the single most incompetent company I have ever dealt with and 3 months later my bill is still not right. You are a disgrace to business and service. A couple decades later and THIS is how you treat loyalty? I'll remember that and make sure everyone else does too.
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Dave Amoroso
(@FrankyD77) reported
@RogersHelps I've been dealing with someone in the management office before filing CRTC complaint and the agent hasn't responded to voicemail or email in over 10 days. Live chat no help.. says to call main number with an 80 minute hold time.
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Jesse Stone
(@stone4prez) reported
OK @Rogers @Bell Phone call uptime 99% phone call uptime is literally the same as any customer having a dropped call every 100th minute This is indisputable The only other thing is counting texts as service And deciding what the number is in the first place @Verizon
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stenn
(@stenn) reported
@RogersHelps My GB internet goes down and up multiple times a day!!!! My wife and I depend on it for work, my son for university. Plus you just raised my bill by $65. L5R3X2 postal code. Very frustrating! Fix it!!!
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Ryan Murdock
(@CoolieRum) reported
Did the @TELUS agent really just tell me my best option is to switch to @Rogers because they can’t resolve my issue quickly? 🥴
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Ptyredcanuck
(@ptyredcanuck) reported
@heavyoilcontry Constant buffering, stuttering, server errors, and they keep advertising and collecting money for a service that does not deliver its promise. Is it legal to scam customers in this way? @RogersHelps @Sportsnet
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Matthew Potts
(@pottsyMJ) reported
Day 2 with no HD @ctvottawa on @Bell Satellite TV. If you see this tweet, retweet it. Get this trending. They say "Satellite Spacing" issues. I say BS. Get it on plain SD on Channel 299 now. Or switch to @Rogers. I wish I could, but I'm rural. #BellPrisoners
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Mark Warner
(@MAAWLAW) reported
“… @Rogers… told the #CRTC the company found it hard to ‘get our head around’ the idea of continuing to fund a rival network [and] that… Citytv’s annual budget is much smaller than Global’s and redirecting the money will help City compete for more viewers in the West.”🤔
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prianca
(@TreeeMendously) reported
@Rogers we r facing issues because of the connection disconnecting 5-6 times a day! Problem is that we are students attending online classes n exams, n dropping connection impacts us in negative way, please help asap as our exams r in a week!!
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Mike
(@MikeinOtt) reported
@Mainframe_Bob @Rogers @BCSARAssoc Damn, I wish I could have gotten it in 3. I'm up to 8 and I'm not even looking for money.
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Highlander
(@Highlan58196442) reported
@Rogers @MarthaLRogers @EdwardRogers ..Great customer service..call to cancel just deceased fathers service ..after 45 min runaround ended with you have 30 days to return rental equipment or they'll send it to collection agent..such empathy...
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Helen Swales
(@hswales) reported
@RogersHelps @micheal61235169 TV, internet and home phone all down L6T