Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Toronto, Kitchener, Mississauga, Brampton, Kamloops, Montréal, Fort McMurray, St. John's, Kelowna, Surrey, Red Deer, Milton, Baden and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Kitchener |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Darlene Shepherd
(@Shepee53) reported
@RogersHelps Is there a new ETA for service being restored in the area south of Hamilton. I still have no service in the Mount Hope area
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jekesnn
(@jekesnn) reported
@RogersHelps Hour 33 without internet. Dmed this account as the bs you told every single one of us, and now it says your customer services are “under maintenance” How many more lies and bs you need to cover up for this trash service?? We dont have patience forever. 4 times ETR change so far.
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TLMA
(@TLMA55) reported
@RogersHelps Everything is still out in Hagersville since 11 pm on Friday. This is beyond acceptable. Get it fixed and send out refunds. I pay way too much every month for this to keep happening every month. Can't wait to see what next month's problem will be.
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urbuttery🐢🐢🐢🐻
(@urbuttery) reported
@Rogers @AmberChorzepa Why bother sending a dm, you all were giving us the expectation that Hagersville outage would be restored last night by 10pm, 12hrs later and we're still in silence. Atleast be honest with your customers.
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The Center Wing
(@CenterWingShow) reported
@RogersHelps Alright, so 32 hours of no service, no inet, tv or phone… all because of one cable.. you would think an entire company’s infrastructure for one city wouldn’t rely on one single cable… this is crazy
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Sophie Hornsveld
(@sophiehornsveld) reported
@RogersHelps Still nothing. Seriously who designed your network that one Fiberline causes such a long outage. Definitely switching to Bell since they just installed Fiber in my neighborhood
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Jenni Lynn
(@jennilynndesi) reported
@RogersHelps Going on 35 hours out in Hagersville and still no service! This is absolutely ridiculous. Get your **** together
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Hearts With Jules
(@heartswithjules) reported
@RogersHelps #rogers is the worst internet and TV provider.. I’ve been having issues since July 18th. #nointernet #internetdown
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Lori Schedler Carter
(@petoonia43) reported
@RogersHelps Define most. The only thing worse than being a Roger's customer is not being a Roger's customer, who must rely on their service as our service provider relies on your equipment. Last ETA was Sept. 11 at 2 am. It is now 6:44am and still no service
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Kathy Borgschulze
(@KBorgschulze) reported
@RogersHelps Not on the West mountain, my parents are seniors and rely on the phone for reaching out, living independently except living in the stone ages. If anything happens while you take your time fixing the problem. I see that you have no problem taking the customers money.
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катуа
(@katyaniki) reported
@Rogers & @Fidomobile internet has been down for a week. Both technicians seen at the building and nothing is fixed, no credit has been given to anyone affected in the building and our work disrupted for days for those who work from home. What kind of service am I paying for ?
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Dan Deptuck
(@DanHumandynamo1) reported
@Rogers Day 3 no 911 phone service or TV for elderly parents, 20B?
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Tracy Cole
(@marshallsmama) reported
@RogersHelps Haldimand county. Still no internet. This is absolute garbage. You think a company that makes as much as you do would be faster at fixing ****. Get it together!!!
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Rob Scarsbrook
(@Fastime1) reported
@Lorrainechecha1 @RogersHelps Bolton also still down since 4pm yesterday, this is ridiculous this service has been up and down since the major outage. What are we paying for ? My security cameras also don't work because of this
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Shelley
(@evilsuccubus) reported
@RogersHelps Service was momentarily back in Hagersville and then was out again.
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John Raymond
(@jr_christ) reported
Does @Rogers ignite actually work for anyone? I have to restart my device 5-6 times a day. Such an awesome service for the cost.
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Emily Christine
(@EmberDragonborn) reported
Had internet back for a couple of hours and now it’s down again! @Rogers you are the worst and I’m probably going to switch to Bell after this! #rogersoutage
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Homer Glumplich
(@HomerGlumplich) reported
@RogersHelps Any update on this? The outage site still says it's due back by 2am. Still no internet at Garth and Stone Church
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Diana Fogal
(@DianaFogal) reported
@RogersHelps It’s 7am and still no service since Friday at 11pm
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Paris, *****
(@justr0lling) reported
@RogersHelps Still no internet at my house and now there’s none at my work! Including the security system! This has been LONGER than 24hrs in my case and have probably used OVER 10g in data in the last 24hrs alone!! Get your **** tg
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UnbarredMoose
(@UnbarredMoose) reported
Day two of a fire taking out a whole area on a network. Thank you #rogersoutage. How the hell did I make it through the early 90's. I mean I went for a walk and found no bikes last night. Thank you @RogersHelps for showing me I have no friends and you still suck 30 years later
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malbrecht
(@malbrecht2) reported
@RogersHelps 9:30am AGAIN and we are still waiting. From a emergency services perspective. This is absolutely disgusting. More blood on your hands Rogers. #fixyourshit
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Sammie 🖤
(@sreigh93) reported
@Rogers how can I have 3G and 3 bars on a 5G network and no service …
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D'arcy Tulloch
(@Tullsmeister) reported
@RogersHelps What is the current resolution time please? You should probably stop posting constantly moving ETRs. Still nothing at Garth and Rymal
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Melissa Sault
(@LishTeach) reported
@RogersHelps @Estrelita88 I didn’t think support was working until after11am…kind of like the services I haven’t had since before 4 am yesterday?!
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rcocoh69
(@rcocoh69) reported
@RogersHelps You guys are gagged on acid deluxe like it’s the first football sunday on the year but guess who can’t watch it this guy typing it like I got a Fantasy over here and you guys got me stranded in a island that no one knows exist like cmon and fix this bullshit
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GBRUK
(@gbruk) reported
@RogersHelps Service in Kanata Ontario was down for 2-3 hours yesterday and it just went down again. This is becoming a daily event what's going on
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Zhang Bojin 张博金
(@ZhangBojin1) reported
@RogersHelps I made $17,000 binary options trading with the help of @MuskReeves
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Jaime Salangsang
(@SalangsangJaime) reported
@RogersHelps No TV no WiFi but there is land line. What's going on? It's getting worse than better. This is the second day. Why not change the modem. Maybe it will fix the problem. Remember I'm using my data.
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Brittany Labrie
(@blabrie) reported
@RogersHelps tv and internet down in St Thomas. Is this due to the power outage we had that was scheduled by the city for an hour?