Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Woodstock, London, Dollard-Des Ormeaux, Calgary, Vancouver, Toronto, Coquitlam, Fredericton, Edmonton, Nanaimo, Scarborough, Brampton, Castle Gardens, Ottawa and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ehsaan
(@Ehsaan54769734) reported
@RogersHelps Still no service in Hamilton.
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MOKE
(@MOKE23590880) reported
@RogersHelps Hour 23 of no internet or tv due to a fire for lines that need to be fixed above ground is absurd! This fix shouldn't be so long and shouldn't need 6 crews onsite. It's only a matter of replacing a cable. This is outrageous and Rogers is the only one accountable now!!
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Taylor Timson
(@timson_taylor) reported
@Rogers @RogersHelps What a ******* joke.. 24 hour outage after your fiasco last month.. **** you.
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D'arcy Tulloch
(@Tullsmeister) reported
@RogersHelps No service at Garth and Rymal. When can we expect a resolution?
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Casey Rosa
(@c_bombos) reported
Is it 2003?? Because it feels like the power outage all over again @Rogers #Hamilton
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Jeff Barclay
(@JeffBarclayCPA) reported
@RogersHelps 10pm estimated time of service restoration. Almost 24 hours. Maybe time to invest in some redundancies. Almost 24 hours, if restored when estimated.
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Maigan.
(@Maigsss) reported
@RogersHelps Still no service here, Hamilton Mountain, since 11pm lastnight!! This is ridiculous!! I pay waaaay too much money for this!! 😡
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Carm
(@c_difiore) reported
@Rogers Power and performance with what no network - let’s try to get it to work first
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Ehsaan
(@Ehsaan54769734) reported
@RogersHelps Still no service here. Hamilton West mountain
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TSB_Shadow_Ronin
(@shadow_ronintsb) reported
@RogersHelps 4 am till ******* 10 that 18 ******* HOURS!!! FIX YOUR **** like seriously this should have been done hours ago
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Yvonne Warren
(@BijouPeter) reported
@RogersHelps Almost 10pm and Hamilton Central East Mountain is still without service.
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Carm
(@c_difiore) reported
@RogersHelps seriously all day to fix a cut wire - how much are we getting back this time 10 cents for all 3 services @Rogers this is ridiculous
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Jlaw
(@thelawxo) reported
@RogersHelps New eta shows 11pm…every customer effect deserves a month free of service. Ridiculous
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Paul c
(@Paulc80961929) reported
@RogersHelps Still without service at 1030pm hamilton mountain
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Girish Sugumaran
(@Girishsugumaran) reported
@RogersHelps Still down since last night. Upper wentworth and Rymal - L8w4a3
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lotus star
(@tamschlue) reported
@RogersHelps Down in Cayuga since 11:00 pm last night!
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Morgan Camblin
(@CamblinMorgan) reported
@Rogers 2nd major outage this summer. This didn't age well
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lotus star
(@tamschlue) reported
@RogersHelps @FrontierAT4 This shows just the outage in Hamilton, what about everywhere else? When do all the non Hamilton customers get their internet back?
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Toxicmatic
(@Toxicbanditt) reported
@RogersHelps I gave you another chance but this internet outage is getting old real fast. Come Monday I’m done with your dysfunctional overpriced so-called company that don’t give to ducks about there customers
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lotus star
(@tamschlue) reported
@RogersHelps So @rogers are you going to credit your customers for at least a month for non-service? Looks like internet has been on and off for a few days across Canada
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Skyelar
(@SweetieSkyez) reported
@RogersHelps hour 23, still no service. But conviently other people have internet. What is going on here!?!?
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Bia_prowell
(@bia_prowell) reported
@italianhero4 @RogersHelps It probably depends on the police force of the area first, they can't I vestige the damage untill the police investigate the fire fully to make sure nothings tampered
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Two Amigos
(@Poppaplunge) reported
@RogersHelps This working from home gig just ain't it. Lose 240 bucks, gain a 10 dollar credit for the outage that cost me 240 bucks. ....Nice
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UnbarredMoose
(@UnbarredMoose) reported
@RogersHelps Lmao you just changed your ETA to 11pm. So yes 24-48 hours we will have service back. Multi billion dollar networking company loses a whole region for one hanging line. I think the guy who did your network design needs a promotion. #rogeroutage2022part2
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꧁꧁𝑗ℎ𝑜𝑡𝑎꧂꧂
(@boora_jhota) reported
@Rogers hey rogers i just switched to telus ur services are awful
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Crystal Deveau
(@Crystaldeveau) reported
@tomr2275 @AmberChorzepa @RogersHelps Same! And still down
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Yvonne Warren
(@BijouPeter) reported
@Biernac1966 @RogersHelps Wentworth and Rymal still down at 10pm, makes it 23 hrs. They show us a dangling overhead wire and expect that they can't get it straight. Rogers is a national company yet this is how they are run. More Canadian shame.
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name goes here
(@ieiur736) reported
@RogersHelps See what’s going on? I’m affected by the same issue that’s got half of Hamilton offline.
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Two Amigos
(@Poppaplunge) reported
@AmberChorzepa @tomr2275 @RogersHelps 1130pm in Haldimand County. It's related to the fire in Hamilton. 1 fiber optic wire damaged cause an area outage in places over 40 minutes away. Shows the weakness of the Canadian ISP monopoly.
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Gord Smith
(@SmithGord) reported
@RogersHelps This is ridiculous 8:20 pm and still now service in the West Mountain Area.