Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oshawa, Montréal, Toronto, Vancouver, Thunder Bay, Ottawa, Brampton, Caledon East, Waterloo, Québec, Kitchener, Vaughan, Hillsburgh, Milton and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Internet | |
| Oshawa |
TV | |
| Montréal |
Total Blackout | |
| Toronto |
Internet | |
| Vancouver |
Wi-fi | |
| Thunder Bay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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mbstringer
(@mbstringer) reported
I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises
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Daei Taha (دایی طه)🇺🇦
(@daei_taha) reported
Hey @Fidomobile @Rogers Internet in Iran is shutting down again. Please kindly consider free or discounted long-distance calls to Iran. Thank you for your support.
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile You increased my monthly plan fee without any prior notice. I tried calling, but your automated system said customer service is currently closed. Very disappointing experience and misleading communication. @Bell_LetsTalk @Rogers Lets connect as I am looking to port.
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romi
(@romiiwashere) reported
@Rogers @Bell Can we please get access to free calls to Iran. We don’t have working internet in Iran currently and friends and family overseas, especially Canada, are very concerned. Help us.
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Sadra Semnani Rahbar
(@Sadra16) reported
@Fidomobile Hey. I wanted ask you guys to make international calling to Iran available on Fido and @Rogers network for free, Iranians are trying to call their loved ones back home in this horrific situation and something like this can help to put their mind at ease a bit.
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Jackson Presley
(@Many_a_tweet) reported
@Bell saw your crying about @Rogers. Your new channels suck and that's why we dropped your garbage programming. Usa and oxygen are awful
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real talker
(@jabbie49) reported
@Rogers and @Bell should charge 1$ per channel so you pay for what you want. People can buy the channels they like instead of paying for **** they don’t need.
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R M Hurley
(@RMHurley3) reported
@LoveMy7Wood @RogersHelps No problem here with XFinity. Do have a problem with embellishments in hockey though. Just like flopping in football. Hate it!
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Love My 7 Wood
(@LoveMy7Wood) reported
I’m at my cottage and I recently had to upgrade from Rogers Nextbox to Rogers XFinity and while watching the hockey game my picture keeps freezing. Anyone else experiencing this issue when you switched and do you know what the fix is? @RogersHelps
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Phil Nault
(@NaultPhil) reported
@Rogers hey, your mail through Yahoo is absolute total garbage and has been for years. Constantly getting: Cannot get mail. The connection to the server failed. Server code limit. Server message authenticate rate limit hit. Can you get this fixed or better yet dump yahoo
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Jasmine Kaur G
(@jgarcha) reported
Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps
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Vibhor Batra
(@vibhor_batra) reported
@Rogers can you please tell @Bell how to run a reliable network?
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Tom
(@Tom84466770) reported
@EE It seems to be a @Rogers problem, i manually swapped to @Bell_Support and now it works fine..... slightly annoying though that I had to do that I have the addon for roaming in canada
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MJ
(@TheHumbleLion_) reported
Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers
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Chloe Kilgore 🇨🇦❤️🖤🤍💛
(@chloekilgorePSN) reported
@Rogers you have zero capacity to provide tech support to your senior clients and you should be ashamed of yourselves. We support our aging parents and family in every other way. The least you could do is handle the services you’re paid for FFS!
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Timbo T Baggins
(@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers
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mary magdalene
(@fvlloncvnt) reported
The irony is the @Bell has the worst long distance plan of any Canadian carrier. "Long distance? Who still does that?" I hear you say. @Rogers offers 1000 minutes to the U.S. for $5/mo. @Bell starts at $30/mo for the bare minimum
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Raj Singh
(@wellletsseewat) reported
@RogersHelps fix your wait time to talk to a customer care representative in “Regina”. I am waiting since last 2 hours to talk for a new line.
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Raj Singh
(@wellletsseewat) reported
@Rogers why a customer has to wait for 2 hours to talk to customer care?? Fix it. Any your Bot Ana is useless.
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Blank
(@Blank31826918) reported
the @Rogers at 764 Younge st in TO made an older gentlemen who clearly had some mobility issues and a hearing aid, wait outside in misting rain and 8 degrees, for 10 mins till they let him in the store. Claimed they were @ capacity, store had less than 10 ppl, terrible behaviour
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Bindiya Chaudhry
(@bindiyabaugh) reported
@RogersHelps I need help urgently i got ignite internet installed yesterday but it stopped working as soon as team left,i am new in toronto and with no ph no wifi am lost,pls send someone urgently as i have tried troubleshooting but nothing works
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TheLeafs&JaysFan97
(@LeafsSince97) reported
@RogersHelps fix Ignite tv Nothing is available right now and you have not only a key Saturday Jays game today, but the largest Leaf game since the last one tonight. Unacceptable to have this crappy service simply because it’s raining outside
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
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Beadle Store
(@beadlestore) reported
from
Napanee, Ontario
Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell
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Elijah Winter
(@Elijah_Winter1) reported
@RogersHelps 3rd party apps don't belong on my tv and nobody asked for that change. My elderly mother isn't able to figure it out and now can't listen to her music. Stupid change that was pointless. People with cellphones could always access the app, people watching on TV didn't need it
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Elijah Winter
(@Elijah_Winter1) reported
@RogersHelps it's back, except they reverted stingray music back to 3rd party app which sucks. after a bunch of complaints they put it to the regular way but this morning it is back to 3rd party app. If I wanted to listen to it on cellphone that would be fine, I don't want it on my tv
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Elijah Winter
(@Elijah_Winter1) reported
@RogersHelps is there a Rogers Ignite outage in London? Getting an xre-03114 error message. Screen is black with a Please Try Again message, we're having trouble on our end. Can't switch channels.
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Edward
(@EdwardInJapan) reported
@RogersHelps ignite internet is down in L6E 0H3
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Jess Moran
(@JessMMMoran) reported
1/3 - Apologize in advance for the service rant but here we go. We moved to our home 2 years ago & had @rogers tv & internet. Although expensive, have been generally happy with their service. Recently @Bell put in fiber optics in the whole area. They came door to door
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
Wifi down here @RogersHelps