Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Toronto, Cambridge, Guelph, Sooke, Mississauga, Montréal, Quispamsis, London, Ottawa, Scarborough, Maple, Vancouver, Woodstock and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Toronto |
Internet | |
| Cambridge |
Internet | |
| Guelph |
Wi-fi | |
| Sooke |
TV | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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HellCat 🐾
(@HellCatRedux) reported
@RogersHelps I pay my bills online. I guess I should have gone someplace with a competitor's ISP to pay my Rogers bill during the outage to avoid a late charge. This is absolutely rich. You take me to court for that $5, and maybe we'll take you for the losses we incurred.
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tiiics
(@adam94879626) reported
@Rogers you have 2 hours as of this post to fix your internet or im switching to another provider. I have had enough of this.
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THE BLAY
(@THEBLAY17) reported
@RogersHelps just got my bill for cellphone and internet. I don't see my "proactive" credit of 5 days worth of service for either of my services on there... Just a full bill....
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Derek O'Neill
(@Derek_OC_ONeill) reported
Our @Rogers internet is spotty at best this morning. It’s been a week since the outage and everything is supposed to be “fully operational”. What gives, @RogersHelps ?
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HellCat 🐾
(@HellCatRedux) reported
@RogersHelps Let me get this straight, Rogers charges me almost $6 for being late by 2 days BECAUSE OF THE OUTAGE, but not one cent off my bill FOR THE OUTAGE. Oh, and no human will answer the Rogers' phone line to hear my complaint about it. Going a long way to "regain trust".
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Rab 🇨🇦🏴
(@bramptonAP) reported
@RogersHelps 21 hours later....I did finally get an appointment for a technician to come this afternoon. One thing you may be able to assist with is: why have I not received any of the chats with online help over the last 3/4 weeks when I request it every time?
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David Thoresen
(@ThoresenWells) reported
@zombiebrainz @Rogers Hard to know when the phrase "Rogers scammers" means people using Rogers to scam or the way Rogers scams their customers year after year with highest rates in the world for bad service.
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Max Cherry
(@deceptacons) reported
@RogersHelps I just received an email from Rogers saying there's a service disruption in my area. Never seen this before. Is this to be expected going forward? Service is perfectly fine
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Todd Fletcher
(@Fletchtweety) reported
@RogersHelps How about you broadcast it correctly the first time… You should be crediting me for a month. Not five days. My costs of your outage exceed my monthly bill. Not happy.
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Isabella McKenzie
(@President_Izzy) reported
@RogersHelps is Friday outages now a weekly occurrence? My internet is down in Waterloo again, incredibly disappointed as someone who WFH.
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Jim
(@CapitaJim) reported
@JudyChucky @Rogers @Bell_Aliant Wow that's not too bad at all
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David Thoresen
(@ThoresenWells) reported
@mubarakchaudhry @Rogers Rogers out in Waterloo for me as well. Both internet and TV. I need internet to work. During the last outage when phones came back I asked them for extra mobile data to cope and they tried to get me to upgrade my plan instead. It costs them NOTHING for extra GB's and would help
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Mike
(@MikeLPoe) reported
@RogersHelps YOU CUSTOMER SERVICE SUCKS!!! On hold for 45 minutes only to speak to someone for 15 seconds, on hold for an additional 15 minutes and then you HANG UP?!? #downwithrogers
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💥
(@toneciaGlode) reported
Ever since the @Rogers outage my iPhone 11 Pro Max lives on 3G And let me tell you….its ****….. just like rogers 🙄
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Judas
(@Zilean14) reported
Second internet outage in less than a week. @Rogers even North Korea has a more predictable internet situation and they don’t even have internet. #nointernet
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yo
(@brandedsack) reported
@iTzLegend7s @buzz_because @RogersHelps Why you **** riding Rogers? They suck, and contribute to an oligopoly. **** like the outage should never happen, if you’re going to control half the market, do it well at least.
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Jim
(@CapitaJim) reported
Hey @Rogers do you have any promotions for for first time customers wanting tv, internet and landline? My @Bell_Aliant bill is currently $240 (2 tvs, internet and landline) which is crazy!! Long term customer and never missed a payment
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Keith Peck 🌻
(@peckproject) reported
Totally pissed at @Rogers this morning. Received my monthly bill and it claims my payment for last month was late. Guess what? My bank shows the payment made last Fri. July 8 - one day early. ROGERS SERVICES WERE DOWN! Rogers didn't process my payment until July 11! + late fee!!!
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P ♌
(@NicoSkyHigh) reported
@Rogers you think youre sneaky trynna charge people for **** they dont use, fix yourself up
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Dean Blundell
(@ItsDeanBlundell) reported
Good morning, @Rogers my elderly parents still don't have access to the internet or wireless service. It's been 10 days. 10. I'd like to call them on the phone you bend them over for. Let me know when you plan on giving a ****, and I'll send a carrier pigeon to let them know.
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Derek
(@precision1964) reported
@ItsDeanBlundell @Rogers Please please let those lawyers start a class action sue, like a typical 2nd generation frat boy , he took the company ( from his mom) and only cares about $$$. His dad at least would have know about the infrastructure problems . Careerist Goons have taken over
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uverocalabrese
(@calabrese_vero) reported
@CTVNews @Rogers should lose its bid. Aside from the outage. Their customer service has gotten even worse
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darmstrongd
(@darmstrongd1) reported
@ItsDeanBlundell @Rogers In all seriousness, same issue with my elderly parents and the unplug and re plug got them up and running yesterday.
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Helen Gullivan
(@gullivan_helen) reported
@RogersHelps Not enough for the damage you have done You could give more then that 5 Day is not enough to the pain and suffering you put people throw I expected One month free service And I shouldn't have to wait a month too see it. It should be right away
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Csimmons21
(@Csimmons21) reported
@peggy_blair @RogersHelps Must be a service outage in the refund department.
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CottageLife420
(@CottageLife420) reported
@Rogers Is there another outage in Ontario again this morning? #rogersoutrage
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Thomas Anderss
(@AnderssThomas) reported
@Rogers @brethordark And I was told on phone yesterday w @Rogers that ALL customers will soon be forced onto this ****** Ignite service.
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Will 'Grimsbeard' Samuel
(@grimsbeard) reported
I swear if @rogers craps out tonight during stream I am gonna freak out. Their tech fought me this morning trying to swap out the modem before even checking for an infrastructure issue in the area. When he did, he found an issue then told me a week to fix it! #KanataNorth
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David Thoresen
(@ThoresenWells) reported
@RogersHelps Service is down again in Waterloo. Just got full service back a couple days ago and now it's out again. I would call cust service to request extra mobile data to deal with it, but last time they scolded me, denied my request and tried to up sell me to a more expensive plan.
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🇨🇦 Dana Canning 🇨🇦
(@DanCann99) reported
@CapitaJim @Rogers @Bell_Aliant If BellAliant offered me free internet for the rest of my life, I'd never go back. They magical created a third account in my name and never told me, two years later I had a ding on my credit for a missed payment on an account I never knew about. Customer service is crap too.