Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 05/31/2023 00:15

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • Internet 62.80% Internet
  • Wi-fi 10.33% Wi-fi
  • TV 9.26% TV
  • Total Blackout 7.97% Total Blackout
  • Phone 5.06% Phone
  • E-mail 4.59% E-mail

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Markham, Mississauga, Hamilton, Scarborough, Ajax, Ottawa, Cambridge, Richmond Hill, Barrie, Dartmouth, Kitchener, Thamesville and Newmarket.

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CanadaToronto Internet
CanadaBrampton Internet
CanadaBrampton Internet
CanadaToronto Internet
CanadaMarkham Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • JackieOutlaw16 JackieO (@JackieOutlaw16) reported

    @Rogers I can say how thankful I am for you quick response. Made a terrible decision to try @Bell and it was the worst decision I could have made. 48 hrs with Bell and cancelled it! Rogers on site now to reconnect. In five years with Rogers not one call to support.

  • MaryLynnMetras Mary Lynn 🇨🇦 (@MaryLynnMetras) reported

    @CapitaJim @Rogers @Bell_Aliant Love Rogers phone even though the outage the other day I get 20 GB for $75 and that includes a Tablet I noticed there is an exclusive offer for me on the internet 30 GB for $80 plus Tablet This phone works well all over Ontario and the States when we go to trials in

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @Rogers If you really wanted to help you would add 30gb of extra data to my cell phone so I can use the internet without worry while you fix the outage you caused. Instead I wait on hold for an hour, beg, and get denied. Waterloo and other entire areas are without service again!

  • AGraham1TEMS Arthur Graham (@AGraham1TEMS) reported

    Is anyone else having trouble posting to FB? Is this a @Rogers thing or a setting or a ???

  • ChrisGlynn20 Chris Glynn (@ChrisGlynn20) reported

    @Bell_Aliant service is down in CBS area. Fibe is completely dead. Fix this before we have another @Rogers situation.

  • GreenoneOld Old greenone (J.E.Cooke), space pirate. (@GreenoneOld) reported

    @BryanPassifiume @RogersHelps It should be like some Islamic countries and marriage. Just text them 3 times "Im cancelling my service" and its cancelled.

  • HameggL Joseph L (@HameggL) reported

    @Rogers thank you for turning me as customer away. I will port out as committed to your telephone service team manager. Won't see you.

  • haircutman Big guy (@haircutman) reported

    @RogersHelps So I had no Rogers for two days at home and I’ve been getting freezing for six days and they’re going to give me five day credit hello someone else I’ll be your new customer soon

  • moeman61 🇨🇦 moeman 🧡 irie mon 🌻 give a **** ✌🏻 🇺🇦 (@moeman61) reported

    @DougMadory @kentikinc @Rogers Great read. As a Fido user in Gatineau, just outside the Ottawa area, my Fido bars were a 2 or 3 during the entire outage.

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @BryanPassifiume @RogersHelps A lot of angry people after last weekend’s outage

  • DilipChidipi Dilip Chidipi (@DilipChidipi) reported

    @Rogers @rogers I think you should address this publicly instead of via DM. There are a few neighbors of ours facing the exact same issue. I don’t think it’s isolated to a single house. Please get a technician down here ASAP as there are multiple customers in this area facing this issue

  • desktopfather David Rivard (@desktopfather) reported

    @RogersHelps Thank you but service is still not back to normal. Voice drops off and picture freezes

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @NascarWeeWee @RogersHelps I spent hours on cell today begging them for extra data so I wouldn't have to worry about using up mobile while they fix their new outage today. They pushed me to upgrade my plan and said they can't add data. Why not? I over pay to have both cell and wifi with Rogers.

  • paulskent58 Paul Kent (@paulskent58) reported

    One day @Rogers will learn that using their sports network to amplify unfair things said about NHL players is directly connected to Canadian teams being unable to sign good free agents which directly affects their revenues and profits nationally.

  • fprevost Francine Prevost (@fprevost) reported

    @ItsDeanBlundell @Rogers were they having problems before the outage, because that was only 1 week ago, 7 days.

  • Cok3bear71 Mike (@Cok3bear71) reported

    @BryanPassifiume @RogersHelps Worst of the worst is Amazon. Ever tried cancelling prime? Good grief. Took 3 months and about 10 phone calls. "Yes it's cancelled this time". Next credit card statement it's there again.

  • jmlewitt John Lewitt (@jmlewitt) reported from The Blue Mountains, Ontario

    Jeez @RogersHelps. Most websites won’t load on my iPad now. Rebooted the router. Rebooted the iPad. No go. This is terrible. Same thing as last week.

  • ScottsCompEmpor Scott Dargie (@ScottsCompEmpor) reported

    @RogersHelps As a business customer and having to shut down my business because of no internet i'm very disappointed in the service. I'm also not seeing a discount on my account for several days of no internet. businesses lost a lot because of your screwup

  • MarkusWB Mark (@MarkusWB) reported

    @RogersHelps @desktopfather Shocking my Rogers data/Cellular service sucks again today

  • daytonp Dayton Pereira (@daytonp) reported

    @RogersHelps Home internet down in Waterloo since 7am.

  • DonovanEckstrom Donovan Eckstrom (@DonovanEckstrom) reported

    @BryanPassifiume @RogersHelps That's one way of having you stay on as a customer. Wait you out.

  • multidrew drewstavo (@multidrew) reported

    @Rogers my internet is down, I’m in the Parkdale/Highpark area of West End of Toronto, any updates?

  • JesscKatz Jess (@JesscKatz) reported

    @RogersHelps @adrianathompso4 When is this credit supposed to be rolling out? I've seen nothing and both my work and personal phones were out and glitchy for days.. huge hassle for someone in healthcare who was unable to make urgent calls to my office or to clients. Huge safety issue also with high risk cts

  • MaryLynnMetras Mary Lynn 🇨🇦 (@MaryLynnMetras) reported

    @CapitaJim @Rogers I know you're referring to TVs but wanted to put a good word in for Rogers Great Customer Service

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @brarnavi96 @RogersHelps @Rogers Internet and TV down here in Waterloo. Asked cust service for extra mobile data since I foolishly have both home and cell with Rogers. You would think I had asked for food off their children's plates. Even after THEIR MISTAKE, Rogers is stingy, argumentative and punitive.

  • MaryLynnMetras Mary Lynn 🇨🇦 (@MaryLynnMetras) reported

    @CapitaJim @Rogers Love my Rogers phone even though the outage the other day I get 20 GB for $75 and that includes my Tablet I noticed there is an exclusive offer for me on the internet 30 GB for $80 plus Tablet This phone works well all over Ontario and the States where we go to trials

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @RogersHelps Stop pretending like these are isolated, individual issues. Waterloo has lost internet & TV again, as are other regions. What is the cause for this second outage? When will it be fixed? Why not give us extra cell data to cope while you fix issues YOU CAUSED?

  • RAlexanderD Alexander.D (@RAlexanderD) reported

    @BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @soheilmazinani1 @RogersHelps I know it's not just me. It's Waterloo and other entire towns or regions, yet Rogers pretends like these are small isolated issues not tied to their massive failure last week caused by poor network maintenance.

  • aftertheXhale AftertheXhale (@aftertheXhale) reported

    @Pam_Palmater @Rogers I remember in the 70's and 80's when you needed a home phone and there was only 1. "What, you have a billing issue? Awe! Sucks to be you." Now I have something to talk to Bell about, if they really want to talk.