Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, New Westminster, Vancouver, London, Ottawa, Red Deer, Barrie, Innisfil, Langley, Whitby, Brantford, Montréal, Brampton and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| New Westminster |
Phone | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Hipsta-1sh
(@1shHipsta) reported
I miss my pay that day **** they feel like ..I'm not accepting **** next month I need it right now the other day I missed my **** why ******** I have to wait till next month or when ever they feel like **** dat!! @RogersHelps need the credit!!
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Jason Tsang 💉x 4
(@jasontsang) reported
I’m practicing in my head, my response to inevitable question @rogers will have for me. Q: why are you cancelling your internet service from us? A: so I don’t experience your third nation wide outage. Anyone have better responses?
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Shawna Y
(@shawnaanaa) reported
@Rogers there goes our service AGAIN! What the actual f is going on around there??? Anyone else without wifi again?? #rogersoutrage #RogersOutage2022
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KamaliNicole
(@AlmostAlkaline) reported
I think @Rogers should give everyone $50 since there outage affected everybody
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mrG
(@teledyn) reported
@David_Moscrop I feel so sorry for @Rogers, they worked so hard to get the top spot! What has @loblawco ever done to take down the economy? Small change compared to a #rogersoutrage!
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dhrprado
(@dhrprado) reported
@rogers Internet is down again at the Junction triangle in toronto
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Allie 🇨🇦
(@niallison23) reported
@GregEll03955411 @RogersHelps Surprisingly I only had to wait 15 minutes to talk to an agent. All they say is that the Ignite Tv issue is a known issue they are working on and they don’t have an ETA. My worry is they know there’s an issue but they don’t know WHAT it is and HOW to fix it
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CIK Telecom
(@CIK_Telecom) reported
@RogersHelps @thefrankie365 If still issue, reach us once at 416-8481517
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BEVIH20
(@BEVIH201) reported
@Rogers Just spoke to Rogers about compensation and retaining me as customer. One day credit (even though I was out for 3) and no attempt to retain me whatsoever. “Other companies have outages too” is what I was told. Last chance Rogers. Leaving for Bell store in 1 hour.
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Wendellmom..CDN.Liberal damn proud! Human/Cat mom.
(@wendellmom) reported
@TorontoMommie @Rob16921 @RogersHelps This is like the 4th time they’ve been here in the last 6 months. I have never had this many issues before. Damn damn!
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Wendellmom..CDN.Liberal damn proud! Human/Cat mom.
(@wendellmom) reported
@TorontoMommie @Rob16921 @RogersHelps I have no cell just a currently NOT working land line. So no phone until Friday afternoon. Hope I don’t need to call anyone.
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mani 🌘
(@manibiidaash) reported
@Rogers @Fidomobile your internet is actually the worst? one thunderstorm and it's out again?
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TorontoMom🩺
(@TorontoMommie) reported
@wendellmom @Rob16921 @RogersHelps I’m ready to remove ALL my services from Rogers! This is completely unacceptable. 5 days & it’s still not working properly.
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Eric Buchegger
(@ericbuchegger) reported
@RogersHelps Hi! My Ignite Wifi just went out, the light is flashing orange on the modem, and I also can’t sign into myRogers to see if there’s an outage in my area. My email address is being rejected. Can you please help?
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Acacius
(@a_bh_a) reported
@RogersHelps Haven't had internet since Thursday outage. Can someone please look into this and prioritize please. I rely on it for work and business and have now lost 3 days because of it.
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rfurley
(@sweetpad4u) reported
@RogersHelps Enough with the lip service, put your money where your mouth is, for your customers. Fortunately I'm not one of them.
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Holly Piotrowski
(@1964hp) reported
@Rogers the compensation better not be for each main account but also for each cell user in that main account. Each of the 4 cell phones we pay for uninterrupted service was affected and still has inefficient service on data and wifi.
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OldguyHarpax
(@brianfitzg) reported
@RogersHelps A1A-4R8 complete loss of all Rogers internet/TV/phone services. Again. Again. Right in the middle of #Jan6thHearings too. Still unable to reach Rogers on the phone to cancel. #internetdown #rogersoutrage
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Chandra Sekhar Kamdula
(@CKamdula) reported
@RogersHelps I am waiting since last 2 days to know the rejected reason, if you have capability to find from @Likewize kindly provide to me. Otherwise please ask them without providing any reason to the customer why they are rejecting? Thanks for your help
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Shawn O'Connor
(@PGS_NeoDraven) reported
@RogersHelps power outage Barrhaven area
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Rogers Helps
(@RogerHelps) reported
@CuntaloupeMelon @RogersHelps If you DM me your phone number, I can call you to discuss this issue.
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luv2teech1 🇺🇦
(@luv2teech1) reported
@T18121837 @Rogers @RogersHelps I called them this morning to advise them of the issue, as although the recording while on hold says they're aware, they don't know exactly who is still having the issue so best to call if you can and wait on hold to advise them of your location...#RogersOutage2022
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YOW Progressive
(@ProgressiveYow) reported
Last weeks @Rogers outage was saved by @SpaceX Starlink, but @Ubiquiti dropped the ball as their UDM pro still only supports failover and NOT load balancing when using two ISPs. This was a launch feature, get on it!
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justin ryan
(@JustinR76100634) reported
@RogersHelps Fix your ******* ****, this is day 5 of bullshit, ******* pathetic
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FatGandalf
(@JChed1) reported
@DarikMaurice @Rogers This is a joke right? Someone I know lost out on 2.5K worth of work because of the outage. 🤯
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Rizi
(@Rizi31071359) reported
@markblei @andyboyce2404 @RogersHelps Respectfully ROGERS should have set up a fail over connection. Don't blame the consumer, they are paying for a service, it's the providers responsibility to provide what is promised "Canada's most reliable connection"
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🇨🇦 Maureen 🇨🇦🇨🇦 😷🦵⛓
(@maureensmith232) reported
I forgot hypocrites,soon they will ask corrupt Ctrc for a 6 dollars increase to get back the 6$ gave Canadians .The customer are the ones who will be paying that money back shame shame @Rogers @RogersHelps @CRTCeng
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Ruby Dee
(@RubyDee74692069) reported
@Fido @Rogers And on the 5th day, my internet connection finally works. What kind of compensation are you planning to give your internet customers who suffered through slow and non-loading websites, zero information about what went wrong?
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Everything Matters
(@it_matters_2_me) reported
Why isn't @Rogers not be forthcoming with the FULL reason as to outage the other day?
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Lainey
(@Lainey08) reported
STILL NO SERVICE OR TV THAT WORKS PROPERLY WT ACTUAL F #ROGERS @Rogers