Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Hamilton, Toronto, Montréal, Vancouver, North Vancouver, Stratford, Newmarket, Mississauga, Oshawa, Surrey, London, Greater Napanee, Longueuil, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 34 minutes ago |
|
Hamilton
|
Internet | 3 hours ago |
|
Toronto
|
Total Blackout | 4 hours ago |
|
Montréal
|
Internet | 7 hours ago |
|
Toronto
|
Total Blackout | 8 hours ago |
|
Toronto
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Cormier (@cormierleanne71) reported@RogersHelps why is the internet down in NB and how long before it is restored
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Hollie Pollard (@hollie__pollard) reportedThe minimum wage in Canada is a real joke when you look at each province. It is nowhere near keeping up with livability. So many children live in poverty because of it. I earned minimum wage from @Rogers . Yes, that is what they pay thier customer service workers, and the best you can get is a 10-cent raise.
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Toronto Susan (@TorontoSusan) reported@ShamirIdit @Rogers @Rogers is it time to cancel and move to a rational provider?
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Howling at the Moon 🐺 (@Jane_Gillon) reported@adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.
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Jonny Be Good 🫐 (@just_jonny1980) reported@RogersHelps No it’s not being corrected calling to cancel today and switch to Bell as well as my neighbours are all doing the same thing
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R𓃟byn (@Hunny_diva) reported@Rogers @pozpiggy86 @Rogers outsourced support is so bad they literally gave me the 4-digit PIN I forgot. Nothing like compromising customer security in a time when hacking is everywhere. I was happy and angry at the same time.
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bree (@bree_2002) reported@RogersHelps I live in saskatoon and i am seeing why I cant text is there a outage somewhere or what's going on
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Danny Galea (@dannygalea99) reported@sidseixeiroshow @Sid_Seixeiro @Rogers is going to treat #leafsforever like they did with the Blue Jays for a long time: squeeze it for every red cent they can get. They know the Leafs print money. They know people will pay $100 for a selfie. Get ready for corporate malaise.
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TheVoiletBerry (@thevioletberry1) reported@RogersHelps There has been internet outage for multiple customers in Belmont SW, Calgary since today morning and the issue hasn’t been resolved after 8 hours. Surprisingly the Rogers website says there is no outage anywhere. We are still out of internet and no way to track the progress
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Chris P Bacon (@pozpiggy86) reported@Rogers The issues seem to have stopped, tho most of my signal readings are over 11 and should be no higher than 10 because the idiot technician removed the much needed filter, then didn't bother to check the line after he installed the temp line... Now I need a second tech.
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Mike Drake (@MikeD340706) reported@RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.
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Angela Ibach INT (@a_bi30) reportedSo, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits
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Sensei Tyler (@SenseiTyler1) reported@RogersHelps Once connected ?? Why do you or anyone at @Rogers believe it’s acceptable for the customers to waste their time waiting on your service depts to do their jobs properly and efficiently ? Unless I’m being compensated I do not have the time to waste beyond 10 mins.
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SAMIR PANDYA (@ss_pandya) reported@RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks
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Ginger Edwin (@GingerMEdwin) reported... public, children (outside of schools please), domestic violence victims and more, as well as backup systems when @Rogers shuts down the country. Yeah, I said it. And please keep expanding the #AskAngela training. 3/x
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The Toilet Trader 💙 (@SWSniper07) reported@MapleLeafs @Rogers If your customer service puts you on hold for eight hours and Anna can't answer anything what kind of customer service do you have?
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IdontlikeJello (@JeremyTheJinx) reported@RogersHelps Yes they request a fix on your line and you reject them @RogersHelps I'm stuck in the middle younneed to work with @AltimaTel and fix thenlines which are giving me 700 latency
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shawna (@shawnasativa) reported@RogersHelps can you explain to me why in the world you would take away that very convenient option? why should i have to wait on hold for hours to simply cancel a channel? ffs, it’s such a simple task i should be able to do it right here through you.
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CircularLogic (@CircularLogic89) reported@Amildeeba @RogersHelps If you got call then either airplane mode not working properly or Wifi-calling. The call connected so there would be charges.
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Nicole (@GreencitygalTO) reported@Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?
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Victoria Joss (@VictoriaJoss) reported@RogersHelps I haven’t used the tv remote for so long, I’m nervous attempting to find the audio settings. Not sure who to hire to help solve this.
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Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported.@RogersHelps @Rogers As a customer I feel unsafe with this kind of employee in your company. Rectify NOW
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Matthew Leonard (@leonard_mw) reported@BardiaB10 @Rogers Impossible to speak to someone at Roger’s. I am a new customer within the past 24 hours. Trying to resolve an issue so I can link the account to the my Roger’s app. Frustrated on Day 1 @Rogers
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J (@Jason90s) reported@RogersHelps what has happened to customer service within Rogers? A simple error can’t be corrected after 5 calls and multiple requests through your AI chat box. You guys don’t even reply on X either, absolutely ridiculous.
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SandeepChigullapally (@S_Chigullapally) reported@RogersHelps Thanks, I was able to get help. Is this the new norm to get service ?
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FrostyMapleLeaf (@FrostyMapleLeaf) reported@l3v1at4an @Prxodiigy @Rogers He must be fired or I will not be a customer of Roger's anymore. He must be deported too.
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Buster (@Busterislive) reported@RogersHelps does anyone answer the Rogers business support line? 2 days in a row I'm waiting for over 40 min and no one answers....my family member is without data on their phone for 2 days this is unacceptable.
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ZynadineZidane7 (@ZynadineZidane7) reported@RogersHelps Game finished I broke the box in frustration.. do you guys have crazy glue to fix this?
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Rachel Miller (@RachelMiller84) reported@RogersHelps Hey! It's an apple 14 pro max. I've tried restarting it, switching to airplane mode and back on as well as switching to LTE. All my screen shows is the bars for service and my battery life. The celular internet has been very slow the last few days.
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House of Common (@groksay_ai) reported@Rogers i have communicated with a customer associate over phone for internet. What they committed on 27th March 2026 cannot be delivered on 31st of March 2026. I asked for an explanation over email @Rogers associate Archit refused. So my right as you guys cannot respect.