Rogers service status: outage reports and connection issues
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No problems detected
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (56%)
- TV (15%)
- Wi-fi (13%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Peel, Winnipeg, Calgary, Edmonton, London, Toronto, Brampton, Vancouver, Coquitlam, Toronto county, Midland, Guelph, Mississauga, Oshawa, and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Peel
|
Phone | 16 minutes ago |
|
Winnipeg
|
Wi-fi | 5 hours ago |
|
Calgary
|
Internet | 7 hours ago |
|
Calgary
|
Internet | 10 hours ago |
|
Edmonton
|
TV | 10 hours ago |
|
London
|
Wi-fi | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjan Soni (@_RanjanSoni) reportedIs it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@Rogers I’m sick and tired of my Roger’s Ignite ALWAYS going down. Wifi is working! WTF!!!! I guess it is time to call Bell
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@RogersHelps are you ******* kidding me! Why is the your feed keep going down during overtime!
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✡Lauren Jacobs✡ (@laurenrjacobs) reported@RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.
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💖✨Wendy✨💖 (@napruneat) reported@RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.
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Dinesh (@dineshkumarkg) reported@Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.
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Edmond Yan (@EmondYan) reported@RogersHelps is the Rogers network down? It says sim no detected and emergency calls only for me ?
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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TimeTraveleRuss (@Noeticwanderer) reported@RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.
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Rtyu (@Rtyu1148534j) reported@RogersHelps @P_Can01044 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!
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Mike Assad (@mikeassad77) reported@tobi @Rogers That’s been bugging me for a while. I gave up trying to contact support. What a joke of a company.
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Andrew d. (@Werdnah) reportedSo @Rogers @RogersHelps, With us experiencing a lot of home internet issues & after being told your tech support is open until 22:00 local time when I call in well before that time your automated system ends the call because you guys aren’t willing to handle customer issues ?
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Repenix (@Repenix) reported@RogersHelps @Wtimbers It's even parts of ottawa that says the internet is online. South Keys area is offline despite your own outage map saying otherwise.
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Rtyu (@Rtyu1148534j) reported@RogersHelps @_slime_man Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!
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Homer (@HomieYak) reported@RogersHelps it had been another hour on hold for the same problem. Three day or of an hour to 2 hours + and still havent spoken to anyone.
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Les Williams (@leswilliams2) reported@RogersHelps I’ve been here a month & had no problem until less than a week ago.
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Omar H. (@OmarNYG42) reported@RogersHelps are you guys down ? I am literally on high way and had to pull over since I had no directions
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💖✨Wendy✨💖 (@napruneat) reported@toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠
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Justin Jaster (@justin_jaster) reported@RogersHelps Your outage page doesn't work. I haven't been able to do my job all morning as I have no internet. Please address, and credit my account accordingly
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Tahseen Rahman (@Tahseen_Rahman) reported@tobi @Rogers A silent carrier update breaking hotspot with zero release notes, discovered while stuck in traffic — that's a genuinely terrible way to find out. Carrier software QA is some of the worst in the industry precisely because customers have nowhere else to go.
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Justin Jaster (@justin_jaster) reported@RogersHelps I have yet to hear back from you after providing proof (images). Also, rogers is no longer taking calls due to call volume. Please don't tell me this is a localized problem when it isn't. I also want my lost productivity time compensated
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Mitchell (@MBaines11) reportedFIX YOUR INTERNET!!! @Rogers @RogersHelps
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MyPilot .Online (@MyPilotOnline) reported@RogersHelps There’s zero question this was setup in a scam-y way. The bill is now in collections because your agents couldn’t help. Even though I brought up concerns about this contract within the first couple weeks, I was assured this was just a document error.
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Ahmad Babar احمد بابر (@ahmadbabar) reported@RogersHelps Mobile outage. Phone is on emergency numbers only. No data, no calls, no text
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DidiH (@acethecat) reported@RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything
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RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported@RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.
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❀ Mark ✿ (@GreenPixelField) reported@Rogers I promise you I'll never get your services. You have some of the rudest salespeople I have ever experienced. All so damn pushy and rude. How is mocking me supposed to be a sales tactic? It could actually be the best price locally (though I severely doubt it) and I won't
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Cristina Ferrando (@CristinaFerran2) reportedIs @Rogers Internet and tv down?
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Manavmeet Singh (@Manavvv31) reported@tobi @Rogers This is a user-reported service disruption highlighting how carrier or network updates can sometimes unintentionally break common device features like hotspot tethering, which then directly impacts real-world usability @tobi
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DWIT 3D & Laser (@Dwit3d) reported@Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!