Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Vancouver, Toronto, Newmarket, Edmonton, Whitby, Barrie, Calgary, Halifax, Scarborough, Nepean, Langley, Ottawa, Beaumont and Creston.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Vancouver |
Internet | |
| Toronto |
Wi-fi | |
| Newmarket |
Internet | |
| Edmonton |
Wi-fi | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Annabelle Berger
(@AlphaAnnabelle) reported
@RogersHelps I am not a tech person but wasn't it easier to reboot the systems to the last working settings? Even an hour after you discovered the problem, the lost of a few transactions would cost everyone much less and why Rogers didn't open Bell's network for us to use, even as roaming?
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K
(@NockFourSix) reported
@Dh2410Hayes @keeptheasp @RogersHelps Tell that to the person who couldn’t get through to 911. Also 1/30 is not the service that was lost. That’s the pro-rated amount of the service that was paid for. Big difference.
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K G 💉x 3 🇨🇦 🏳️🌈 BLM 🌊 ❤️🇺🇦❤️
(@KKarengreaves) reported
@RogersHelps @AboutRogers This never should have happened.
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Will Webb
(@2gay2gander) reported
@AboutRogers @Rogers @RogersHelps what about the Canadians who aren’t your customers who couldn’t buy food or care for themselves? Like you took down the nations debit capabilities - are they back now? You’ve not helped anyone with this statement.
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K
(@NockFourSix) reported
@Dh2410Hayes @keeptheasp @RogersHelps No. That’s not the service that was lost. That’s the service that was paid for. Big difference.
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Julia Allegro
(@AllegroJulia) reported
@RogersHelps Interac is still down.
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Roger the dodger
(@RogerFl62201314) reported
@LadyEvalle @RogersHelps How was Rogers able to send tweets when all Rogers customers (cell and internet) didn’t have service? And did Rogers that we will see that tweet when we had no service??? Our stores lost a whole day of business but we will have to pay our employees - will Rogers compensate us???
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Family Size Cereal Killer
(@Family_Size_) reported
@chethosahalli @RogersHelps @Rogers You twit... 911 has been off for these customers because of this. People might have died or are in serious trouble... people obviously in today's engineered society cannot live without it because it is the most crucial service for a functioning modern society. Monopolies are evil
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A
(@AHussain029) reported
@RogersHelps We only have 3 Major Service Providers in this vast country of ours; whom are stifling competition amongst smaller or medium size Service Providers. The U.S. has 20. We have much less than that. Its all about the mighty 💵 & nothing else. Its only going to get more inconvenient
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Mona Alsehli 🇨🇦
(@mona_alsehli) reported
@srnawaz09 @Rogers @FreedomMobile My phon is virgin and it is working but I can’t used for everything and it is slow too.
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Rhonda Warner
(@RhondaWarnerTM) reported
@RogersHelps You need to explain exactly why it went down and what you are doing to fill that gap.
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Sabina Palermo
(@Sabipalermo) reported
Who’s planning to hold @Rogers @INTERAC accountable for shutting down a country and uprooting peoples lives! Some can’t call out 911 or buy food !!! How don’t these giants have backup ?! Are we living in 3rd world countries? @JustinTrudeau no statement yet?
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Emil Agopian
(@emilagopianfilm) reported
@RogersHelps @Rogers Everyone idolizing Bell: they all suck and Bell is next. The issue is the monopoly the two of them work together to maintain. This better become an election issue.
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Ester Piccirillo
(@PiccirilloEster) reported
@RogersHelps @Rogers @RogersHelps home internet still down. (BRAMPTON) unit keeps flashing amber colour ???
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EhGuyFromCanada
(@EhGuyFromCanada) reported
Went away for a week, had no internet no data signal… it was nice. Back home now and @rogers is down… I just wanna watch stranger things! 😞
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Violet Autumn
(@VioletAutumn16) reported
@RogersHelps Still no service in London Ontario tho
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Edith
(@edpear) reported
@RogersHelps Why are the French channels still not working ???
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orangebirdonbrown
(@orangebrownbird) reported
@RogersHelps Have Internet. No cell phone service. In toronto. Vast does not include me.
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Coralie Waschkowski
(@coraliew) reported
@WSIB_Paralegal @RogersHelps Like last time, they will divide your bill by 30 days and get that amount as a credit. Not nearly enough in my opinion.. so much more than wifi & cable we’re affected by the outage! Ugh!
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lillylou
(@lillylo1960) reported
@AchillesResolve @AboutRogers @Rogers Bell is just as bad.
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Yu Mmy
(@lichen314159) reported
Looks like we’re back up @RogersHelps please thank the techs that are working hard to fix. :) #barrie #RogersOutage #rogers
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Angela 😷💉💉💉❤️
(@Anna_E_Banana) reported
@RogersHelps If only the link would work… 😠 I am expecting that all customers get a full explanation as to how in the world this outage happened and the plan to prevent it in future. Beyond unacceptable.
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DangerGirl
(@DangerGirl6) reported
@RogersHelps NOT TRUE no way VAST MAJORITY has service!! 100s customers at Yonge St Clair after 25 hours still have no service restored no Internet no ignite television no landline No interac ATM Cell can’t receive calls but can access apps and texting works WTF is going on!! Lost
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Anna C
(@AnnaRCocco) reported
@RogersHelps I still don’t have cell service what do I do?
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🇨🇦 I belong to you Adaline
(@ReaperKyra) reported
@RogersHelps @XboxSupport don't know which one the problem comes from but I can't get into party chats, idk if that's from the outage still being fixed, or if xbox is messing up again
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MDT
(@mdtorres76) reported
@Rogers Rogers Service went down for 20+ hrs, huge impact, call it "shoebox" in retail business - only take cash, what a major incident /disaster! Need to know the root cause & what can be done to avoid the same issue in the future? No excuses. #rogersouttage #rogersdown
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ItsComplicated
(@CdnMapleV) reported
@Grewal2P @RogersHelps Where are u located? I still don't have wifi and my data is pretty slow and spotty
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Andy
(@BodhranBanjo) reported
@shakepay lost my streak yesterday because of the @Rogers outage, any chance you can restore it?
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CKOTT/SKOTT 🇺🇦
(@crazyindapeg) reported
@Hollywouda1 @GeesPhilly @RogersHelps Curious, how many people died as a result of the outage?
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Luke
(@lukeincanada) reported
Looks like Roger's internet service is back up. Now @Rogers How will compensate us for this debacle?