Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 26: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, London, Montréal, Winnipeg, Ottawa, Orillia, Ajax, Thornhill, Kitchener, Vancouver, Guelph, Woodstock, Brantford, Whitby and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Phone | |
| Vancouver |
Internet | |
| Toronto |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Boyd
(@TryToComply) reported
@RogersHelps NO SERVICE in Newmarket, tech at the end of the street looks clueless. What is going on?
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Mike Hellinger
(@mikehellinger12) reported
@CyFo13 @RogersHelps It’s not your service providers issue. The Crave service is down…and that’s a Bell issue.
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Habs Fan
(@Habs_Fan__) reported
@RogersHelps Yes please cause the Rep now just ordered me a phone even though I said no so we had to cancel it .. dm now
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Swøl'Kat
(@SwolKat) reported
Why is @cogecohelps always having issues? Maybe they haven't paid their @Rogers bill lately
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magicdream8
(@magicdream81) reported
@RogersHelps Ignite total blackout Brampton L6R very fustrading!
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Ro Patel
(@Ro_Patel) reported
@RogersHelps Ignite service is down again….is someone doing an update again???? At least Rogers is screwing up on the weekend & not during business hours!!! #RogersNoHelps #RogersDown
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shola A
(@LadyIce25) reported
@Rogers what’s the problem now? No connection for two days wow🙄
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T.C. Smith
(@smit314) reported
@RogersHelps would it be too much to ask to be able to stream the f#cking baseball game from your high speed internet service — running @ 2.4 mbps
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Siddhant Tandon
(@SiddhantTandon5) reported
@RogersHelps the technician never came to my home to instal rogers home internet and he left note on file that customer not at home #worstservice
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Emily McKiernan (E) She/Her
(@e_mckiernan) reported
@Rogers You forgot to mention, that when people are in financial distress you keep adding $50 monthly to their bill plus daily interest so that they can never catch up.
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Kathy Weir
(@KathyWeir15) reported
@RogersHelps I have had no internet, tv, home phone since Friday morning. I am lied to when I call Rogers tech support that they are doing maintenance,and are aware of the issue in postal code N5X. Three days with no service, and I’m loosing money not being able to work!
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CrownRoyalGuy
(@CrownRoyalGuy) reported
@rogerstv Tv isn’t working. It says Sorry, your cable box is currently experiencing problems. Press Power Button on the cable box. If problem persists, please us at the # they gave me. Is this city problem or is it only me ? I DM already for help but keep wating #RogersHelps
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Neel Patel
(@NeelPat29757715) reported
@Rogers i have internet down in Brampton L7A postal region? Is it only me or whole area is affected?
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Osama Buhamad
(@Osa1Bu) reported
@RogersHelps I'm currently on the phone with one of your customers service"representative". There's an issue with my Bill This person haven't said a word yet and I could here their TV back ground noise!! Like wth!! And I'm not hanging up. (calls are recorded right??)
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Jim
(@GettyDal) reported
@Mysterio19641 @sharib1959 @Rogers I'm talking about the day that the Rogers network went down across Canada. It was most of the day and affected cell, internet, and debit service for the whole day.
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Young Gifted and Black
(@CyFo13) reported
@RogersHelps I have tried to log into crave via the service provider (Rogers) multiple times and get an error each time. Please assist.
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rajesh
(@rajesh33580445) reported
@RogersHelps Internet is down at L7A5E5
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Mysterio
(@Mysterio19641) reported
@GettyDal @sharib1959 @Rogers Yep and they haven’t had data here since then. Customer service is pitiful. They lie, and calls drop and no one calls you back.
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Ed Allen
(@passenthrough) reported
@RogersHelps Rogers Technical couldn't help. Technician coming maybe today or maybe tomorrow. For sure Tuesday.
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Ray Robertson
(@tgintp) reported
@RogersBiz This is not even remotely for the benefit the people. It is to support the data mining and monetization of our private movements and behaviours by the companies that collect & transmit the data. Municipalities sell us out cheap because they see the private opportunities first.
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Osama Buhamad
(@Osa1Bu) reported
@RogersHelps And just hanged up on me!!! What a way to treat your customers 💩
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Mike
(@MikeLPoe) reported
@CraveCanada Crave has logged out all subscribers. Won’t allow viewers to login or reset passwords. @BellMediaPR is just as bad as @RogersHelps
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Pixel
(@ScretusD) reported
@Rogers shut up you litterally plunged us into darkness of no wifi for like three days. this is why i use @TELUS ' network.
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CarlyLynn
(@CarlyLynnS) reported
@JacquiKJanes @Rogers @RogersHelps We have also had multiple issues. Beyond unreliable and concerning as it affects my husband working from home and causes a loss of income for us. We question how long to tough it out before switching providers.
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Jacqui
(@JacquiKJanes) reported
@rogers @RogersHelps I have been without any TV channels since Thursday and no one can give me an ETA when it will return. Also, this is the 8th or 9th outage this month again what am I paying for?
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Rob Murray
(@RobMurray75) reported
@RogersHelps man it’s starting to get to the point where I’m done with your unreliable services. Ignite tv not working right AGAIN. Get your act together
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Wayne Goguen
(@waynegoguen) reported
.@RogersHelps having intermittent service at best for the last 24 hours hear on the east coast. 😢
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Young Gifted and Black
(@CyFo13) reported
@mikehellinger12 @RogersHelps Ah I didn't realize crave was down. Thx.
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GTA Real Estate
(@karenmcgarrity) reported
@RogersHelps can you tell me if there are service issues with the towers in North Kawartha. Our internet is down.
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CrownRoyalGuy
(@CrownRoyalGuy) reported
@RogersHelps I have situation with my tv. It says Sorry your cable box is currently experiencing problems. Press Power Button in which i already have on the cable box. If problem persists, call the # they gave me and quote Error #Not Authorized. I DM you and still waiting