Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Scarborough, Edmonton, Toronto, Newmarket, Grand Falls-Windsor, Brampton, New Westminster, Calgary, Maple Ridge, Guelph, North York, Stettler, Surrey, St. Catharines and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Scarborough |
Internet | |
| Edmonton |
TV | |
| Toronto |
||
| Newmarket |
Internet | |
| Grand Falls-Windsor |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🏒 Jeff Gwyn
(@superjeff63) reported
Hey @Rogers any word on service being restored in southern Ontario Woodstock/Tillsonburg area? Been out for over 7 hours. So frustrating.
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Leigh Buchan
(@lives2talk) reported
@lisambrandt @Rogers We didn't have a total Rogers internet issue but I haven't received e-mail for over 12 hrs. I had to reset my password.
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Jordan
(@jordancruz9090) reported
@RogersHelps your “MyRogers” app update is useless login out every time. #Fixit #useless now
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Liz S.
(@liznorwich) reported
@RogersHelps Can you tell me if there is an outage in Tillsonburg Ontario right now? We have no internet.
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Dan Gowette
(@digemden) reported
@rogers your service is abysmal.
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****
(@DhVanderven) reported
@RogersHelps Where is my ******* internet and cable ********....I'm so tired of you pathetic crap *** service. I will not pay my bill for months then I will **** you on it pricks. I'm done
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Schuyler
(@Schuyler12) reported
@RogersHelps what is going on with your service anymore. Understandable things happen - but it becomes eye opening when it happens on a regular occurrence the last two years. The CEO even said it was unacceptable just a few months ago but here we are.
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****
(@DhVanderven) reported
@RogersHelps You asshats just had a big outage a few months ago and now this bullshit. Consider my cable terminated fuckwads
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Mike
(@Mike12443431) reported
@Rogers you know it is pretty annoying using data to see where the rogers internet/cable is down on the outage map. When all you see ad after ad. My lord, can't we just see a map. For customers it is a disservice when we're paying for something that is down weekly now!
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Roger Tickner
(@TicknerRoger) reported
@RogersHelps finally found a competent technician. Fixed everything. Pods take up to an hour to engage NOT 5 minutes as app suggests. Fix your app.
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Josué Machete
(@RealMachete1902) reported
@RogersHelps @Schuyler12 Not acceptable. Your CEO has been sending us emails since July about how this would never happen again. This is worse than July. I don't care if it's not your fault someone cut the fibre. You should be prepared for these things, as I know it's not the first time.
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Platcheetah
(@platcheetah) reported
@missyh666 @RogersHelps Hope you get service back soon 🥰
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Andy Chalk
(@AndyChalk) reported
Coming up on seven hours with no internet in Tillsonburg, @RogersHelps. That also means no television and no telephone. And no explanations so far, either. Bad service and bad support in equal measures.
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D.P. Photography
(@Photography_DP) reported
@RogersHelps haven't been able to send or receive texts since 5pm last night. Happening to other I know as well, is there an issue? How do I fix?
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Dan Gowette
(@digemden) reported
@rogers why don’t I have service....again?
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Coralie Waschkowski
(@coraliew) reported
@lisambrandt @Rogers Not sure if you saw my tweets yesterday; Inwas with no @rogers internet from 8:30am until 7:30pm - they couldn’t tell me anything after the ETA fix of 4:30pm passed. Tired of the crap answers & service. Expect them to ask you to DM them with your info so they can “look into it”.
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Spencer Sills
(@tillsonburgguy) reported
16 hrs with no service in Tillsonburg @Rogers you're really committed to sucking this time eh? Hey @Execulink let's talk about packages
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kartik kumar
(@kartik_06) reported
@RogersHelps @manpree52107449 There is no internet in Toronto. Cell phone lines are not working. Do u know when this will be fixed?
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🏒 Jeff Gwyn
(@superjeff63) reported
@bobo200 @Rogers There seems to be issues in all of southern Ontario...I saw tweets from Toronto to Windsor...hard to say.
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☠ M!SSY ☠ 🇨🇦
(@missyh666) reported
Still no service @RogersHelps !! It's been out 12 hrs!! I've got important stuff to do that requires the use of my home internet. What's going on? Tillsonburg/Woodstock area!!
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LifeLiberalTurnedConservative
(@rose56673789) reported
@Rogers CALLED MONDAY TO CANCEL PRODUCTS AS I'M MOVING OUT OF PROVINCE. NOW ITS THURSDAY STILL NO LABEL EMAILED! ALL OTHER COMPANIES EMAILED LABELS RIGHT AWAY! WHY MAKE IT SO PAINFUL ROGERS!!???
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Sissy Stephanie
(@SissyStephanie3) reported
@missyh666 @RogersHelps Ugg that sucks Goddess. Hope it gets better soon
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Lisa Brandt
(@lisambrandt) reported
from
Central Elgin, Ontario
Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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V
(@Vict0ria_Ann) reported
@RogersHelps Service outage in the V4C area? Emerg calls only for the last half hour.
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Andy Chalk
(@AndyChalk) reported
@RogersHelps Seriously though, how long does it take to figure out the problem? And how hard is it to make that info available? And why does it seem so difficult to keep it happening in the first place? (I know that last one really isn't your department but this is incredibly frustrating)
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TorontonianEXpat
(@darbo66) reported
@Rogers @RogersHelps Sent a DM. Any available updates on the N4G3S7 #rogersoutage ?? It’s been 10+hrs… no recent updates at the call-in centre? Still no ETA? Ppl have businesses and class online soon. Help! Or credit my account PLEASE! #Riddiculous
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Dan Reintjes
(@bobo200) reported
@superjeff63 @Rogers It doesn't take almost 8 hours to fix the issue, this is wild, because it's small town southwestern Ontario they don't give a ****
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Dan Gowette
(@digemden) reported
@Rogers Wow! Service down again. Good thing I have @TELUS for my business phone!
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Manpreet Kaur
(@manpree52107449) reported
@RogersHelps is there Internet outage in Brampton, Ontario? I have no internet
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Andy Chalk
(@AndyChalk) reported
@RogersHelps Any ETA on the Tillsonburg outage? We're pushing 17 hours here.