Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 03: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Winnipeg, Sherwood Park, Vancouver, Markham, Scarborough, Toronto, London, Kitchener, Richmond Hill, Ottawa, Guelph, Sarnia, Calgary, Oshawa and St. John's.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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John Amoroso
(@jamo0625) reported
@RogersHelps I just hate you Rogers. I’ve never hated an organization more than I hate YOU! 😞 You cause me the greatest amount of stress that no amount of therapy will ever help! 🤬
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Jaz Aujla
(@JazAujla) reported
@DanielVyner @Rogers You guys are getting dusted! I am paying £21 plus tax for 200gb data, unlimited text and calls and Apple Music sub for free! EE Network! @Rogers sort it out for our Canadian family hey!
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My name is Gordo
(@gordoooo_z) reported
@RogersHelps I think you misunderstood. My TV isn't down, I just don't have Ignite TV on my plan; just Ignite internet. While you're here though, can you confirm that the issues with Ignite Internet in Mississauga are solved as well?
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iluvarainynight
(@LaTcHKeY_KiD1) reported
@Rogers internet off and on all day what’s the problem again ???
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Alex Pasek
(@AlexPasek) reported
from
Oakville, Ontario
@Dadwith1Pack @DanielVyner @Rogers Please stop… this argument was debunked as nauseam. Canada has 80% of unhabitated land and poorer countries with less density are very able to offer unlimited mobile plans at $10. People making excuses for monopolies are the problem, not population density.
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Abradolf Lincler
(@_Skankhuntt42) reported
Long weekend and @rogers internet keeps dropping who saw that coming. Im shocked that people myself include are still with this **** company.
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James Wilk
(@jameserwilk) reported
@RogersHelps Its not a dedicated number it goes right to tech support...
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Joel Eenkhoorn
(@JoelEenkhoorn) reported
@kerrybehave That's what business do... consumers always pay... the one issue I am concerned about, is that Tax Payers will somehow be paying for this, not just customers of @Rogers
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Canadian Sports Box Breaks
(@Andrew41728461) reported
@RogersHelps how many times is the internet going down this weekend ? When is it coming back ? Asking for 10 million friends
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💥
(@toneciaGlode) reported
Trying to switch from @Rogers ****** internet to @Bell who has ****** customer service has been a headache lmfao
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John Spicer
(@hattrick_72) reported
@Flagpole_Canada @DanielVyner @Rogers For $80CAD I had unlimited Canada and US data that became throttled down to 5MB after 30GB. Unlimited texting and calling as well. No contact just needed to pay the monthly bill to keep it alive. Most people couldn't text me for free though....
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Jason Billing
(@jasonbilling97) reported
@RogersHelps rogers down again, and only getting worse... of course on a holiday. They might as well shut down their costumer service pages too because they can't actually do anything today anyways. #rogerssucksthebigone.
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Angryark
(@angryark99) reported
@DanielVyner @Rogers Incoming (stupid) comments about population density - people think Rogers puts 5G in back country Nunavut.
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Aarav
(@NG_AARAV777) reported
@Rogers @redcrosscanada f**k off my internet is going in and going out every 5 minutes in the past week. Never purchasing Rogers again.
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Jason Billing
(@jasonbilling97) reported
@RogersHelps Yet it's September and I'm still having g outage issues your unless help page is annoying
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Jason Billing
(@jasonbilling97) reported
@RogersHelps It's September now and still your service is spotty af.
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BlackCloudz
(@BlackCloud_z) reported
Anyone else experiencing problems with their @Rogers phone? All my outgoing calls are not reaching the people I'm trying to talk to, and all calls to my phone don't even RING!
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AR
(@amitrathee) reported
@RogersHelps frequently internet wifi disconnected. Fido customer but using Rogers fiber network. Postal code area L5A4C3
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schmoozenews
(@schmoozenews) reported
@BellMediaPR and @Rogers -time to help shut down telemarketing scammers who bombard your customers, including the vulnerable elderly. There must be a way. You owe it to your customers to protect them. #rogers #bellphone #stopthescammers
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John Spicer
(@hattrick_72) reported
@Flagpole_Canada @DanielVyner @Rogers The region is small and they are allowed access to the nationwide network through regulation that Bell, Telus, and Rogers customers pay for.
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Mr Brent Mackenzie
(@chicago_canada) reported
@DanielVyner @Rogers I got a $10 sim in Spain 40gb 500 min of International calling Unlimited local Canada is so broken Cost of living in Spain 25% of Canada with better weather
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Jason Billing
(@jasonbilling97) reported
@RogersHelps internet keep dropping for rndleamounts of time then coming back. Why do I even pay for your services. You guys have proven your one or the worst in the country now. Good ****ing job rogers
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Puff Johnson
(@JHood03) reported
@RogersBiz It always says service unavailable. No more options to log in. Annoying as hell. Always happens. Fix it.
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Jason Billing
(@jasonbilling97) reported
@RogersHelps My internet in ottawa Ontario keeps dropping every 5 minutes then takes 10-15 to start back up and drops 5 minutes later again and again... please fix or let me know the actual issue before I switch providers. Roggers has been everything but good to me this year...
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Jason Billing
(@jasonbilling97) reported
@RogersHelps Individual account information won't fix the wide spread issue in my Ontario region but thanks for nothing 😑 I'll give you it and you'll say there is nothing you can do... just like every single time... costumer service is a absolute waste of time here.
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Ian Kendall
(@ianserena2045) reported
@RogersHelps fido is down again in manitoba can't make calls no text or data. Other family on Rogers having same issue.
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Glonkable🍁
(@glonkable) reported
@RogersHelps When I say same network and location, I mean same network and location. My phone is newer. There is absolutely NO REASON they should have gotten the alert well before I did
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Donato Vasco
(@piomboeamore1) reported
@RogersBiz How’s about lowering the the price of the joke you call a service get one thing right first
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Anureet Kaur
(@anureetkaur10) reported
@RogersHelps My internet keeps dropping in Mississauga. Can you tell me what’s going on? It’s long weekend and absolutely ridiculous that I pay so much for internet and yet the quality is so bad.
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Abu Am'mar
(@taizzzz5) reported
@Canucks @Rogers Have been trying for 2 days now. It doesn't work.