Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Montréal, St. Stephen, Deep River, High River, Oakville, Barrie, Markham, Whitby, Vancouver, Hamilton, Calgary, Winnipeg and Powell River.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Brampton |
Total Blackout | |
| Montréal |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| St. Stephen |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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dylan
(@arbourd_) reported
so i have no internet from @RogersHelps and i need to wait 48h for a tech? why is this not a utility. i can't do my job without it. infrastructure needs to be nationalized. **** the rogers family.
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hanawatana
(@guyflieri) reported
@CarryTelecom @RogersHelps internet still down for certain websites in downtown Toronto!!! Please do something I need to get work done
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d. emerson eddy
(@93418) reported
The @Rogers version of @Shudder is kind of lacking. Missing things even from the Amazon Prime version and featuring some rather wonky aspect ratio problems (window-boxed, letter-boxed, window-boxed movies).
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CarmenToth
(@CarmenToth111) reported
@Rogers Is there an outage in East Toronto? I have no Internet and I need to work!
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Global Bears | Sp3rry
(@BeavertonNFT) reported
@Rogers what the hell is up with your service rn, 3 bars and nothing with load
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𝕞𝕪𝕜𝕖 (𝕙𝕖/𝕙𝕚𝕞)
(@aimforsilence) reported
Hey @Rogers @RogersHelps it would be really wonderful if you’d stop selling my cell phone number. Everyday I get 1 - 2 spam calls and often even spam texts. I’ve been a customer for over a decade, and this is how you decide to treat my data? Pretty scummy honestly.
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Minute Maid
(@MugsMiss) reported
@RogersHelps @Allison_Spence We have been out all day at work. Using our cell phones to find a different supplier. Our business lines have been down a lot in the last 6 months. We can’t operate this way.
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sahil saini
(@stuttgartsaini) reported
awful service. Charged their guest for a service which is not even used. 5 years I am with this company. At try to understand what’s your customer saying. At the end they say service agreement. @Rogers
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Allison S
(@Allison_Spence) reported
@ryanwright @Rogers And it is down again #rogerssucks
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Rakesh
(@indocanadiann) reported
@RogersHelps More than 96 hours later after my first contact with Rogers, I still don't have the credit. I was told 48 hours is all it would take. Seriously frustrating poor non-existent service. I W will soon be switching to another provider
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Arunabh Ghosh
(@AGHCAN) reported
@RogersHelps what is the expected resolution time for the internet outage in Mississauga?
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Kareem
(@Kareem11D) reported
@Rogers What would be nice is if your techs gave full service to customers especially when your rates are the highest of all service providers. When switching from cable to ignite, why do your techs leave all the power supplies plugged in for the cable boxes??
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sahil saini
(@stuttgartsaini) reported
@Rogers awful service. Charged their guest for a service which is not even used. 5 years I am with this company. At try to understand what’s your customer saying. At the end they say service agreement.
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Roger Gray 🇨🇦
(@roggray69) reported
Hey @Rogers question. What's the point of offering wireless internet to rural areas and then setting the signal strength bar so high that most true rural costumers can't take advantage of it? Considering 25 Mbps is way more than you need for streaming, maybe you could start lower
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Kareem
(@Kareem11D) reported
My customer already has Netflix and @Rogers signed them up thru ignite. Now they're paying twice. Are you guys on drugs?? Get your **** together @Rogers #rogersignite
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Rakesh
(@indocanadiann) reported
@RogersHelps @ellenroseman @RogersHelps Hello Ellen, do you have any contacts at Rogers who can help resolve a billing issue? I have contacted Rogers via management office & social media, but my billing error remains unresolved. Very poor customer service from Rogers. Thank you!!
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Haylee
(@hay_leeb) reported
@engineers_feed Omg north of Toronto Canada and it's terrible @Rogers
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Laney
(@LaneyONT) reported
@rogers your Hitron CODA modem sucks!!! It has a know issue with voip. I need to replace this asap!!
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pradeep sadhwani
(@SadhwaniPradeep) reported
@RogersHelps it’s been 6 days since we’re experiencing signal issue in our internet. I was told there is an issue in my area. (Ticket :C174687369) please resolve this or you risk loosing a loyal customer. #Rogers #internetdown
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Laney
(@LaneyONT) reported
@rogers @RogersHelps your Hitron CODA modem sucks!!! It has a know issue with voip. I need to replace this asap!!
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bobby swift
(@shopsonline358) reported
@RogersHelps internet not connected can someone look into if there is an outage
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Kareem
(@Kareem11D) reported
@RogersHelps Where do I send my invoice for all these service calls?
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sahil saini
(@stuttgartsaini) reported
@Rogers awful service provider. Charging there customer for service that’s is never been used except activation. Ripping off. It’s been 5 years with rogers but from last 3 months insane. First covid , second inflation, thirdly ripping of customers silently.Someone need to look in
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The Obsessed
(@The_Obsessed) reported
@RogersHelps total of 3 hours on the phone. I've never been on the phone for less than 2 hours with Rogers. It sucks. I will leave one day soon, but unfortunately Rogers' monopoly with Bell makes internet in Canada very difficult.
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Laney
(@LaneyONT) reported
@rogers @RogersHelps your Hitron CODA modem sucks!!! It has a know issue with voip. I need to replace this asap and your call centre takes forever to talk to someone!
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Josh Silverman
(@JoshSilverman5) reported
March madness has started … unfortunately if you live in Canada @Rogers and @Bell aren’t showing the first four. Hmmmm sounds like we need better service providers… just a thought #frustration
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ncarter
(@1carter) reported
@RogersHelps my Internet is flaky. Again. This is the fifth day in a row that I have reset my modem. Like many other people I am still working from home and have been challenged with “your internet is unstable” messages over the past few days. Seriously? Why?
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Mark Squires
(@squidthunder) reported
@RogersHelps - not sure what to do. Agreed to a new ignite bundle package on Feb 28, and 2 weeks later the new package price is still not indicated on my account. 5+ calls into Rogers support has not resolved the issue. Please advise
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Ian
(@IanTheMick17) reported
Hey @RogersHelps I see your terrible internet service is down AGAIN.
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Onua Thomas Obasi
(@ObasiOnua) reported
@Verizon the worst customer service, on par with @Rogers, truly terrible