Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Guelph, London, Kanata, Montréal, St. Thomas, Ottawa, Bolton, Ajax, Barrie, Kitchener, North York, Midland, Vaughan and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Toronto |
Internet | |
| Guelph |
||
| Toronto |
Internet | |
| London |
TV | |
| Kanata |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Titan
(@DawgTitan) reported
@Rogers I apologize for my language but I've been your customer for almost 10 years and I find it completely unacceptable that you would subject me to almost 5 hours so far waiting on hold both online and on phone to simply ask if I may purchase more bandwidth. Honestly **** you so hard
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LCybul
(@l_cybul) reported
Gotta love @Rogers offers you a deal and takes it back even though you have it in writing. 20 years done- 0 customer service @JustinTrudeau it’s time to crush the monopoly that exists in Canada. F?@‘ing ridiculous.
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natalie 🎮
(@ohthatnatalie) reported
i don’t think we’ve been able to watch a single @Canes game this season without some sort of issue thanks to #sportsnetnow @Sportsnet @rogers the feed just cut out for a solid four minutes and we missed a goal
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...
(@theSonofMan1964) reported
@Sportsnet @Rogers Just stop with the rogers red event commercials every break. They are the worst and get muted by many.
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Matthew Head
(@MatthewTn132) reported
@RogersHelps Oh yeah, forgot the actual report. I have issues in Orangeville. No internet, which means no tv or home phone, only an orange flashing light on my box even after resetting it three times.
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Ongo Gablogian
(@1FrankReynolds) reported
@RogersHelps @bkarya My internet and home phone have been down for hours. When will service resume?
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Bhavin Merchant
(@MerchantBhavin) reported
@RogersHelps hello 👋 anyone there to fix the internet ?
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Titan
(@DawgTitan) reported
@Rogers You literally wasted my entire afternoon on bullshit listening to your garbage elevator music, **** you so hard. Actually hire some ******* people to answer phones so we dont waste 5 hours of our lives asking to upgrade internet speed just to find out that service isnt available.
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Racquel Garnette
(@RacquelGarnette) reported
@RogersHelps Hi there that method didn't work. I just want to know what is the network name at the address with the password that is all.
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Shannon Castonguay
(@ShannonCastong1) reported
@RogersHelps Our internet connection is intermittent at best. Our cable was never imbedded in the ground as promised when we first signed up. Rogers has been advised of this repeatedly but has yet to remedy the situation. It was woven thru a wooden fence which the wind has now knocked down.
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Titan
(@DawgTitan) reported
@Rogers 5 ******* hours on hold waiting for your bullshit customer service representatives, went through 3 different customer service representatives until they finally sent me to an absolute angel from Montreal who actually speaks English (and French) who helped me out.
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Al
(@Al51669910) reported
@ChrisHinman87 @RogersHelps Anna always tells me there are no problems and it must be a modem. When it’s clear it’s an outage and a rogers rep will verify. Typical rogers
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Usman Arif
(@firanamsu) reported
@RogersHelps no home Internet and no ETA on a fix either
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ImagesByNeena
(@ImagesByNeena) reported
@Rogers my internet, tv and home phone have been offline for over 9 hours but your Anna service tells me there is no outage. Support tells me there is an outage. Update Anna and what’s going on? I get there’s a storm but how about some updates.
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Bryce
(@cysouw18) reported
Is @Rogers @Sportsnet NOW ever going to produce a decent quality stream? Constant buffering never clear, embarrassing to be honest. It is the most expensive streaming service I have and it constantly produces the worst quality. And no it’s not my internet connection…
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Norm E (Ret'd CAF) 🇨🇦⚓
(@NormRCN31) reported
@GG37374104 I haven't been seeing a lot of stuff from friends either. Today, different story. @Rogers was network was out for most of the day and rhey weren't particularly fussed about getting it back up and running.
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Mark
(@Xfactor83x) reported
Well @RogersHelps, in the middle of a power outage and guess what, cell service went down once again. Switching to a more reliable provider next month. Fool me once, shame on you. Fool me twice, shame on me.
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βhιδhΣα
(@bkarya) reported
@RogersHelps My home internet down starting from 4:15pm in Kanata South( K2L2A7)
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Chad Mulligan🇺🇦-Play La Bamba
(@ChadMulligan) reported
Hey @RogersHelps can you stop playing the wrapped in red event commercials? It’s the worst commercial on tv.
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Abbas 'AJ' Jafri
(@aj360slam) reported
Dear @Rogers. My TV connection has been down the whole day. Where is this commitment your CEO had mentioned to improve customer service? I'm unable to watch the Raptors Cavs game anywhere! 😡
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Calvin
(@CalvinLft99) reported
@RogersHelps Our internet is down here in Scarborough north, still waiting for a response of DM.. you guys are just....
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Ken Dewey
(@kendewey) reported
@RogersHelps I just upgraded... Sales guy said this new service was more reliable
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Tim Petit
(@TimRPetit) reported
@Rogers never will I be a customer of yours ever again. #notwrappedinred
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Bhavin Merchant
(@MerchantBhavin) reported
@RogersHelps @LisaS24781363 Na bro. Fix it. FIX IT
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Bhavin Merchant
(@MerchantBhavin) reported
@RogersHelps I thought you guys had some plan in place for data outages after the last incident. It’s been forever and we still don’t have internet. Telus and Bell have internet. What happened? After the last fiasco this was not supposed to happen.
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Jimmy B-B-Buckets
(@FuckYou86545085) reported
@RogersHelps @LisaS24781363 Outages are never fun to deal with yet you never create a backup plan incase it happens? hour 6 of outage
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Lisa S
(@LisaS24781363) reported
@RogersHelps I thought after the huge rogers system outage this summer that Rogers was looking to get back-up systems in place with other providers so outages this long wouldn’t happen. What on earth became of that plan? I have been wasting data all day, I agree with Siobhan. Compensate us
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Biagio Bianchi
(@Biagio_Bianchi2) reported
@RogersHelps Internet WiFi has been intermittent since 2:30 pm today North York.. Up for ten minutes and down over 40. Ridiculous
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Catherine
(@mitote83) reported
@Rogers Hi Rogers, I receive so many fake spam text messages and they are all financial related. Do you have any solutions for this problem? Honestly I can’t figure out my bank real text messages most of the time.
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ARSweat (Might Come Back)
(@ARSweat_YT) reported
@RogersHelps Hell rogers my internet been down since 4, any update where it’s going to be fixed