Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
Wi-fi (13%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, London, Vancouver, Barrie, Markham, Edmonton, Toronto, Calgary, Oakville, Whitby, Mississauga, Richmond Hill, Nepean, Oshawa and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Internet | |
| London |
Internet | |
| Vancouver |
Internet | |
| Barrie |
TV | |
| Markham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Kate Cockton
(@catherineeed) reported
@Rogers are you texting customers with a link to claim a credit for the outage last Monday? Or is the text I just received a scam?
-
Björn
(@bbsh95) reported
@Rogers my family has subscribed to your internet package for over a decade. Regrettably, we have periodic connectivity blackouts and have reached out to you 10+ times to solve our issues, all with no permanent solution to our problems. We’re utterly fed up and are now leaving.
-
Gregory Azeff
(@Wozz1971) reported
@RogersHelps Rogers internet & wifi service have been completely crap for the past week. No issues with Bell, I understand...
-
Dayna
(@Type1Dayna) reported
from
Toronto, Ontario
@RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER
-
Idealistic Pragmatist
(@IPEdmonton) reported
@RogersHelps: I'm in Edmonton, and my wireless service didn't go back to normal after the outage. I've been unable to use it ever since. What should my next steps be? Thanks.
-
Stephen 😅🎧
(@ChoccyyMiilk) reported
It’s amazing how @Rogers can have such a god awful outage that it makes headlines and then still not have their **** together a week later
-
Jaspal
(@jaspalsinghbal) reported
@Rogers had to wait 55 minutes then call was diconnected, then called again 15 minutes call was disconnected, now again on call 50 minutes passed, no answer. Such a poor experience.
-
Aditya Mehta
(@adityamehta) reported
@RogersHelps is service down in L6Z3P2?
-
Peter Green
(@strubee) reported
@RogersHelps ignite and internet down in Brampton for over 30 minutes now
-
Moishe Kipporitz
(@sysmk7) reported
@RogersHelps I won't put my personal information on Twitter. Is there an email address I can send this to? I have kept a log of this problem that has more than 30 entries if you are interested.
-
Jaspal
(@jaspalsinghbal) reported
@Rogers pathetic customer service and no value of customer, I guess would be moving to other company soon along with five other lines.
-
Christopher Dumas
(@dalkie33) reported
@Rogers tech isolated my home sporadic internet connectivity loss to “noise issue” at the main @Rogers box on the street - would be reported to maintenance but it’s not considered a priority - really? Teaching from home, a reliable network connection is imperative! Pathetic!
-
macpm3
(@macpm3) reported
@RogersHelps Does that also work if we aren’t a customer? That was the first give away that it’s a scam.
-
Patricia
(@onedamnloyalfan) reported
Another Fido outage? 😔 @Fidomobile @RogersHelps
-
Married to the God of The Wind 💙
(@SkateCanadia) reported
Scammers are now sending texts purportedly from @Rogers asking that you click on a link for a refund from last weeks outage 🙄
-
Moishe Kipporitz
(@sysmk7) reported
@rogers @rogershelps When will Rogers fix my IPTV so that it doesn't go off every five minutes? This has been ongoing for months.
-
Gord
(@atyl7u) reported
@RogersHelps Will there be any monetary reimbursement for the people affected by your outage?
-
KingJB - PITM
(@KingJB) reported
@RogersHelps landline is down
-
rr.
(@iamdieroiramor) reported
@RogersHelps Earlier this week you all a system outage. Here we are in the same exact same week with another issue. Does that mean my entire bill will be covered?
-
Michelle S
(@michey975) reported
@RogersHelps why are your packages so unaffordable. My most expensive bill. Tried calling no help on changing my bill. In these times you should helping your customers not making them think about leaving.
-
keisha
(@lchanelm) reported
@RogersHelps Had an installation booked for today. Installer called to cancel & told us to reschedule, then proceeded to hang up on my husband after asking to speak to a boss. We are now ‘tentatively’ booked for next Friday. My husband works from home, so who’s paying his salary?
-
TailFeatherPhotography & Creative Studio
(@aimee_TFPhoto) reported
@katieb1972 @RogersHelps @Rogers ****.
-
Sonali
(@artofsonali) reported
@RogersHelps your live chat customer service is the WORST!!! Like y’all really cut me off saying “you can’t help me cause YOU HAVE COMPUTER PROBLEMS”
-
Jaelithe
(@DandeeMee) reported
@RogersHelps Our internet and TV keep going out in Mississauga. Is there another issue globally?
-
rr.
(@iamdieroiramor) reported
I’m ready to just cancel all my services with @Rogers and @Fidomobile This company just isn’t prepared to support me the way I need them to.. and to think that all my services are with them..
-
Evan Marriott
(@EvanMarriott_) reported
@RogersHelps you guys have terrible customer service.
-
rr.
(@iamdieroiramor) reported
@rogers you have 5 minutes to get this stuff together, or I’ll just take my business elsewhere.. This is beyond ridiculous! #Rogers #Fido #outage
-
YurkshireLad
(@yurkshirelad) reported
The joys of being a #rogers customer. Lost my internet connection and watched as the modem struggled for several minutes to re-establish a connection with their network. @RogersHelps @Epiman5
-
rr.
(@iamdieroiramor) reported
So now there’s a problem with @rogers TV and internet. This is ridiculous!
-
Daphne Schibler
(@DaphneSchibler) reported
@RogersHelps outage again?