Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Calgary, Waterloo, Fredericton, Burlington, Belleville, Ottawa, Mississauga, Guelph, Surrey, North York, Hamilton, Oshawa and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Total Blackout | |
| Toronto |
Phone | |
| Vancouver |
Internet | |
| Calgary |
||
| Waterloo |
Internet | |
| Fredericton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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iamxaz.eth
(@iamxaz) reported
@RogersHelps Should I switch to Bell? You're down yet again here in southern Ontario, last time I missed a call for a job, this time I will be missing a package.
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Ashraf Khan
(@ashrafcan) reported
@RobertJSawyer @RogersHelps @rogerstv Dang, sorry to hear you are still having issues - I ended up switching services to another company; this has been happening often that it’s distributed my job
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Crypt0 Pope
(@poperov) reported
@Brittanirussel8 @DanielVyner @Rogers Yeah same, terrible coverage! Plus, one has to pay a fortune for home internet just to be eligible for $25 cell phone bill
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Rachelle
(@ditto917) reported
@RogersHelps No service in Kitchener
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Bobby Novak
(@BobbyNovakovic) reported
@Rogers Spent 3 hours trying to fix a billing issue. Also, said my credit would be on this bill. It's not. Where is it? Cancelling my Rogers account. Neither I, my wife nor my kids will ever give Rogers another penny so help me god. Horrible company. Kafkaesque.
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Rajiv
(@uboat135) reported
@Justsurfing007 @Rogers Same here Rogers just dies down in the Mississauga Wildgrass Road. Please check asap
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sʜᴇ's sᴏᴏ ғᴀɴᴄʏ
(@shessoofancy) reported
@Rogers when they call you they should ask you if your the account holder. Cuz I wasn’t and I got all their details. #help someone ****** up #rogers sucks and no one wants to help
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Myle Prasen
(@prasenmyle) reported
@Rogers thought your services are bad, but now I believe your entire system operating is really bad 😡 #rogerssucks
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@Himanshu712
(@SoodHim) reported
@RogersHelps your service reps are so good at one thing - making the customers wait while they do god knows what! Cheers to the disgusting service. Regret sticking onto your network.
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Ann Pappert
(@AnnPappert) reported
Anyone else burning cellular with a @Rogers outage in #Guelph? Please don’t let it be the @Bell installers in the neighborhood…@RogersHelps backlogged. #rogersoutage #RogersOUT
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Sangam.
(@SangamStyle) reported
@RogersHelps how is @RogersHelps down AGAIN, in Markham… an absolute joke of a company
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Kev
(@Hunter711111) reported
@RogersHelps internet down again going on 2 hrs in Cambridge
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Ledeni Snjesko
(@meetball1209) reported
@Rogers You have a huge outage today North East Toronto. Any updates? Why can't you have a self serve page to view outages and estimated service repair times? You are a tech company
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Mark Sedra
(@msedra) reported
I have received shockingly bad customer support from @Rogers over the last 2 days. After calling to ask a routine billing question about my family plan I was offered a promotion to save $30 per month. I accepted only to find out later that I would actually pay $5 more each month!
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Zach
(@zryxr) reported
@Rogers how does your mobile service shut off consistently every month, I don’t have a mobile connection at all
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Mark Sedra
(@msedra) reported
I called to switch my plan back and was told it was impossible. Only after threatening to cancel my services was I forwarded to someone who said they would reverse it. That was a day ago and I am still waiting for the change to process. Another reason to cancel @Rogers
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Melissa M 🇺🇦
(@MelissaM6777789) reported
@RogersHelps you have now wasted over an hour and a half of my time + gas money and I STILL don’t have a phone, nor do I have any idea where the one I ordered is. If I could cancel my plan right now, I would.
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James Cee
(@jemzinthekop) reported
@Bell internet, which I pay $140 a month for is down. On @VirginPlus My 12 year old son went 135mb over on his $50 a month plan and I was billed $26 dollars for it. Or I can go to @RogersHelps and get their brand of **** sandwich. Canadians are so ****** by these criminals.
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k “2020, the year that keeps on giving”🤬🤬🤬
(@baileyscarebear) reported
@RogersHelps @Rogers @downdetectorca what the crap is going on with the internet in Ontario? Multiple outages, any eta on when it will be up and running stable?
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Rajiv
(@uboat135) reported
@RogersHelps Hi God know who the the switching on and off here I. This neighborhood as this has happened a few times in the last few weeks post the last major outage . The techs need to understand that people are working and might be connected and then lost right in the middle of calls
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robert w schriner
(@wadeschriner) reported
@Rogers is there an ETA when service will be restored in kingston???
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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Erasmus Hilland
(@ehilland) reported
@Rogers Internet is down. Again! This is a joke. I already cancelled my cell phone because of the previous outage. Terrible service. @Rogers you should be ashamed.
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Rajiv
(@uboat135) reported
@RogersHelps Hi not sure who switches the junction box on and off the techs need to understand that people are connected and working . This has happened a number of times since the last major outage in our neighbourhood. Please take a look
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Ahmed Ismail
(@AhmedIs94261179) reported
@DanielVyner @Rogers Canadian telecom is the biggest scam ever. We will never grow if the government doesn't stop this crime in progress.
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Sangam.
(@SangamStyle) reported
@RogersHelps how ******** is @RogersHelps down AGAIN in markham… absolute joke of a company
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sʜᴇ's sᴏᴏ ғᴀɴᴄʏ
(@shessoofancy) reported
You know what’s really stupid how @Rogers keeps calling me about an account that isn’t mine and give me all their details. @RogersHelps no one can help me so I’ll start posting here till I get someone’s attention
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ellynjane
(@ellynjane) reported
@RogersHelps down AGAIN? You are impacting my business with repeated outages.
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Ashraf Khan
(@ashrafcan) reported
@RobertJSawyer @RogersHelps @rogerstv Dang, sorry to hear you are still having issues - I ended up switching services to another company; this has been happening often enough that it’s effected my job
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Rajiv
(@uboat135) reported
@RogersHelps It came back and down again this is ridiculous