Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Vancouver, Toronto, Montréal, Ottawa, Brampton, Mississauga, Cavan Monaghan, Newmarket, St. Clair, North Vancouver, Penticton, Oshawa, Edmonton, and York.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
2 hours ago | |
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Vancouver
|
3 hours ago | |
|
Toronto
|
Phone | 4 hours ago |
|
Montréal
|
Internet | 4 hours ago |
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Ottawa
|
Internet | 4 hours ago |
|
Toronto
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps I understand that and I did try all of this while I was travelling. What I’m asking is that it’s not fair for me to pay the kind of charges levied to me when the service was barely used due to these issues. I raised a ticket and no one seems to care about that.
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Paul Walsh (@Paul__Walsh) reported@ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.
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Robert Park (@RobertPark71) reported@Rogers crap service, tv/internet outage for months. Numerous calls/tech visits, plus many area issues. Finally found out a broken wire coming into our apartment. Weeks, still not fixed, outages continue. WTF are we paying for? Still a year left on contract, not like this!
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps All of this has been done and I’m back in Canada now. I raised the issue with your customer service so that there is some co sideration for a huge bill thrown at me but no one seems to care about the poor network and still want to charge for all the services
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps I had to sign up for an extra channel last year which I guess I dont need now. And then I gotta pay all this money for cable to watch 3 things I can watch on tsn+ for 90% less than Roger's. Ever since youbswitch to this Xfinity service Roger's has been absolutely terrible
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Pucknucksaga (@pucknucksaga) reported@Canucks @Rogers Audio issues?
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Kyle Wildi (@KyloTango) reported@RogersHelps can’t log into xfinity app on Apple TV for several days now. How long will the service be down?
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Kyle Wildi (@KyloTango) reported@RogersHelps Well yes but I live in a house with other people. It’s be nice to be able to leave and go to work and have the app work on Apple TV. I could also go to a bar and watch the game. You know but I pay for a service that included the xfinity app which isn’t very good.
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Nickolaus (@NickOrMapie) reported@BreakerStrength @RogersHelps Based rogers user! Same issue here been going on since 1am
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Harry (@Harry22202683) reported@RogersHelps I have no cellphone service hence I am unable to call customer service to understand what is happening. I tried to use Rogers Business chat and that is unavailable as well. I am currently completely stranded. Please help
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Craig Mask (@cjmask83) reported@allkindsXO @RogersHelps I’m having the same issue
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🍎 🍏 (@pianoteacherkim) reported@RogersHelps outage in Cityplace area downtown Toronto- I have reset the router but it has been out all day. Please advise.
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KEELOW (@1Keelow) reported@RogersHelps @miller5252 How about 8 days ? Going on over 192 hours of no service. Let me know what bot answer you have for me
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Cosmochyck (@ninjachyck) reported@RogersHelps I need my bills from 2024. You do not provide them online. And then uou want $20 a bill to provide them??? You want us to go paperless and then charge me for MY information??? Help please
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Zeus (@zeus__1334) reported@Rogers why my ******* internet too much slow and I can not contact rogers its very hard or impossible contact you. I will move from ******* rogers
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ً ً (@RaymondWil78846) reported@DorionforGM @Canucks @Rogers Vancouver is pretty much lib/NDP. You in the wrong hood. go cheer for the coilers. Retard.
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Alper Dama (@alperdama) reported@RogersHelps @RogersHelps I sent you a detailed DM with my full account info, case numbers, and evidence. Your response? An AUTOMATED BOT directing me to the same broken chat that disconnected me 3 times. You asked me to DM to hide this from the public. You never intended to help. CCTS complaint filing. See you there.
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Tyrone Leon (@tbone_84) reported@Canucks @Rogers I sure hope you didn’t charge these poor people to watch that bullshit catastrophe.
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DTAmerikka (@Ferreira_nszuki) reported@CrescendoCove @Rogers 3- 22 years of being a loyal customer.
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Bonnie Lee (@stitchlady) reported@RogersHelps I was told it was fixed. Unfortunately it is not fixed. And I will not waste an hour on hold to get through to technical support.
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Giovani Galt (@GaltGiovani) reported@123mung @RogersHelps They are having problems. I know of 2 business having issues in the aurora area and rogers say it isnt on their side. This isnt the first time.
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immy (@imranist4n) reported@RogersHelps do we have to submit a complaint with CCTS in order to get anything done? I have called 5 times or more for the same issue and each time the agent says it’s resolved but it’s not.
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Anonymoose (@nite_awol) reported@Canucks @Rogers FIRE WHOEVER SUGGESTED DORION WAS A GOOD CANDIDATE YOU STUPID IDIOTS.
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Leafs 4 ever (@leafs4ever69420) reportedWhy is Multiview not working? @Rogers
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Sue Mac 🇨🇦 (@GreatBig_Sea) reported@sasa_prinsesa @globeandmail @Rogers I have been a Rogers customer for 30 years. No more.
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps Rebooting the modem fixed the problem. I didn’t think of that first because the other apps were working ok.
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Red Wine (@ChappellTardis) reportedMy internet out at 1PM on a Thursday **** you @Rogers
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Arthur Zhou (@Arthur632563042) reported@RogersHelps Old iphone and old ios system works fine,only iPhone 17 series ios 26.4.2+rogers newest version have issues with hotspot dns error.
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PATEL HITESH (@Patelhits2511) reported@Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.