Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: St. Catharines, Whitby, Edmonton, Vancouver, Hamilton, Newmarket, Oakville, Calgary, Bowmanville, Kitchener, Toronto, Barrie, Fredericton, Ottawa and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Internet | |
| Surrey |
Internet | |
| St. Catharines |
Internet | |
| Whitby |
TV | |
| Edmonton |
Internet | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MarieMacD
(@MarieMacD01) reported
@Not_an_ebug @Rogers Go the distance. I mean what's another hour of your life you'll never get back, right? Grrrr!
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Avram
(@avram905) reported
@Rogers lies and steals from their customers. @LIKEWIZE3 refuses to uphold their protection plan and @Rogers is incapable of holding them accountable. Pathetic service, pathetic company and pathetic employees. Shame on all of you.
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tricia candy...
(@missdominatrish) reported
@Rogers hey again...sorry to bother you but markham, ontario has been down since 12:34pm.EST...probably still in ACW at work
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Hannah 🇨🇦
(@_hannahmartinn) reported
@luvromano @Rogers this is why my wifi is w/ bell ! I already have ****** cell service can’t have my wifi going out during exams 🥲
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Adam
(@adamcanont) reported
It's impossible to cancel rogers' internet. I talked to 4 people today. Everybody redirects each other. I wasted almost 3 hours today with this garbage company. Still, waiting. @RogersHelps @Rogers #rogers
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Greatness 69
(@Greatness69) reported
@RogersHelps HOME/AWAY FEEDS FOR NHL ON #SNNOW ARE DESPERATELY NEEDED, WITHOUT YOUR STREAMING PRODUCT IS ABSOLUTE GARBAGE
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robyn alicia
(@golden_locks1) reported
@RogersHelps Almost 12 hours total we have spent trying to deal with an issue that oddly enough isn’t our doing. Rogers doesn’t understand why we can’t access our account on our app. We’re tired of trying.
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Geoff King
(@mr_king) reported
@RogersHelps looking for outage update in Newmarket. Was confirmed in Rogers chat that 60% outage. No updates and still down.
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Cutler McCarthy
(@TheDirt_on_Dirt) reported
On the phone with @Rogers trying to cancel my services. On hold for 1hr 3 mins and counting. This doesn't count the 1 hr I waited for call back. Mind is ruined by horrible hold music. #Worstcompanyever
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Avram
(@avram905) reported
@RogersHelps What's the point? I've tried over 7 x already. You guys are criminal in how you conduct business. I DM'd you but don't expect you will help as the company has proven itself to be disingenuous and useless across the board.
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Vatsal Hindustani
(@Vatsal_Indian) reported
@Rogers I have been trying to contact you via chat and call but everytime I get disappointed and only I can hear is sorry currently we are facing system issue please call back or chat with us later. I am now regretting of my decision to choose @Rogers.
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ItzMaWilletts
(@MaWilletts) reported
After being a faithful customer to @Rogers for over 25 years I'm switching .
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Daniel/miny me
(@miny__me) reported
@RogersHelps it is now 1:50pm have had no internet sence 6am been told nothing is wrong in Lawrence and Weston area what is going on we pay 240$ a month for garbage
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Joseph
(@Josephkklane) reported
@RogersHelps internet no service, I am in Newmarket L3X ……! anyone can help?
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Avram
(@avram905) reported
**** @Rogers. Their premium protection plan is a scam and are useless as a company. They place blame on the 3rd party they use to avoid responsibility. Useless company with zero morals.
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Sean, Nickname "Goody"..........just a dude.
(@bignumber55) reported
@Not_an_ebug @Rogers They are stealing from Canadians and they don't give a ****...........took me 3 attempts and about 6hrs of my time just to cancel cable!
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scott
(@sp_136_Rp) reported
@Not_an_ebug @Rogers Been there… their service used to be great. Now it’s horrible even when you get someone on the phone
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Anna
(@anna_pap2) reported
@RogersHelps ignite outage in aurora. What's the eta? Trying to work from home here..
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Amna Jaffar
(@_amnajaffar_) reported
@Rogers: we’ll send a technician to come fix your wifi Technician (x4): Oh, I can’t fix it someone else will come I’ve been on this cycle like 4 times now?!?
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Editor in Leaf
(@EditorinLeaf) reported
I pay the Rogers bill at my day job. Never once had a late payment until they took away paper bills. @Rogers BRING BACK PAPER BILLS!
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Bassman
(@DavidShawn6488) reported
@Not_an_ebug @Rogers I’m so glad I canceled they are just overpriced garbage
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theresa
(@JDaTforever) reported
@RogersHelps ignite internet has been down in Waterloo (N2T) for over 2 hrs. Rebooted a few times talked to support and no explanation or resolution...
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Robert Zamboni 🇨🇦
(@Not_an_ebug) reported
@Coach173420 @Rogers Some poor soul that answers is going to get a blast
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Kaya
(@Kaya41801715) reported
@RogersHelps Hi there! Check your DM! There seems to be an outage in the area. Our internet is down for the past 3 hrs!!!
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Sean, Nickname "Goody"..........just a dude.
(@bignumber55) reported
@Not_an_ebug @Rogers Garbage company with even worse customer service, slowly cancelling every service I have with them!
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
@CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time
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Dhar_Patel
(@DharPatel6) reported
@RogersHelps Think I got scammed I need to verify something right away. Help?!
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Suzanne Dinkel
(@pnwborderite) reported
@Not_an_ebug @Rogers Annnnd this is how phones get broken
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Marc VanNiekerk
(@mvannie) reported
@revtvcanada @elgordo99 @Rogers Woo hoo! Win! When we switched to Ignite in September REV wasn’t available to me in my flex channels but I gave it a try today after this exchange with them and I was able to drop a channel we never watch and add It!
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Mike's One of Millions
(@MikeOfManyMikes) reported
@tonydehnke @TangerineBank To their credit, at least they're not @RogersHelps who will only accept 2FA text codes sent on their own network (Rogers or Fido). No soup for you if you happen to be using Bell's network. Google or IceWarp Authenticators etc. seem well beyond their grasp.