Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
Wi-fi (13%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Saint-Colomban, North York, Toronto, Victoria, Calgary, Montréal, London, Vancouver, Barrie, Markham, Edmonton, Oakville, Whitby, Mississauga and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Colomban |
Internet | |
| North York |
Wi-fi | |
| Toronto |
Internet | |
| Victoria |
||
| Calgary |
Wi-fi | |
| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Whinging Brit failing as Positive Canadian
(@Carolin64444945) reported
@RogersHelps @Rogers Running a business working from home and no cellphone service at all today. It is 1.30 pm - when will service be restored? I am so grateful that Canada has an oligopoly in cellphone providers NOT.
-
Maria Ricci
(@riccirealestate) reported
@RogersHelps @Rogers How about providing an explanation as to what the problem actually is. I can appreciate that there are service outages but for an entire business day?? That is completely unacceptable and I will most certainly not be renewing my contract with Rogers!
-
Jason Jerome Schultz
(@adrycoolwit) reported
@RogersHelps Texting is still not working
-
Melissa Cécile
(@melissawemp) reported
@RogersHelps @Rogers Some of us have lost a day of pay because we can’t work without service. We deserve some kind of compensation.
-
Michael Bendner
(@mbendner) reported
@RogersHelps I can't wait our service to come back so we can all call you to discuss the bill credits you'll be giving us all to make up for this.
-
helen
(@helen51564278) reported
@RogersHelps @aredlight1 @Lynaa____ I have been without service since early hours if this isn’t sorted with 24 hours you are in breach of the contract and u will use another phone company you have not given an explanations ti what’s happening my husbands phones are for business
-
n ㋐ t ✨
(@celeryjacket) reported
i think everyone should have their @Rogers bill for the entire month comped to deal with the absolute bananas fact they've been down for an ENTIRE DAY. in 2021? are you insane? people rely on you. in reality IF they even acknowledge, look forward to a $3 refund as a big f-you.
-
moe.
(@MoeSouL) reported
@Rogers Fix up!
-
❦
(@nnicolesaxon) reported
@RogersHelps are you really not going to release a full detailed statement as to why the network is down, what is being done to fix the problem and the time we can expect the network to be fixed? There should be more updates than 2 or 3 tweets in the past 16 hours. unbelievable.
-
Benjiman Power
(@BenjimanPower) reported
@Rogers @RogersHelps @jennaamxo I literally lost money today becasue my 2FA is connected to your service. I want compensation for this nonsense. How does a company operate this way!!? Pathetic
-
mr. wednesday
(@kevinwednesdays) reported
wow @Rogers @RogersHelps highest cell phone rates on planet earth and you’re entire network has been down all day with nothing more than a “we are sorry and trying really hard”
-
Lucy Ribeiro
(@LucianeRibeiroP) reported
from
Toronto, Ontario
@RogersHelps @Rogers This has become a joke. 16 hrs without service.
-
Flat
(@Flat896) reported
@Rogers locked out of all my text-based 2 factor authentication accounts on the day I took off to do my taxes. Really happy as a Rogers customer right now.
-
Robby Thomas
(@robbythomas63) reported
@TreVoJen @Rogers I’m gonna give you one chance to get ******** out of my mentions before I cyber bully you to death
-
youre my phone and im lookin at you
(@ChrisGainesVEVO) reported
@RogersHelps any timeline on this? would love to know when to expect service again
-
Michael Mandarano
(@MMandarano) reported
@RogersHelps I expect to see a credit applied on my next bill for this outage. As others mentioned, it's not intermittent and affects our livelihoods. Make it right, Rogers.
-
Maria Ricci
(@riccirealestate) reported
@RogersHelps @Rogers About providing an explanation as to what is going on and when you would expect to restore the service? This is absolutely unacceptable in this day and age. Problems happen but for an entire business day?? I will definitely not be renewing with Rogers!
-
Muadh
(@MuadhAgr4w) reported
@Rogers you guys suck ***. Biggest scammers in the game. Fix y’all **** you frauds
-
░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@kabalguy @RogersHelps American cell service is far superior.
-
PurrrNow
(@PurrrNow) reported
@RogersHelps And you’re attempting to buy the telecom monopoly( Bell,Telus, Shaw)when you can’t even fix your system?! 🙄
-
Mark Darling
(@MarkDarling2) reported
@RogersHelps Some form of email communication would be greatly appreciated, instead of looking for updates on social media. There are millions of us working at home because of the #pandemic and are counting on at least information regarding issues of service...
-
Vladimir I. Trump
(@VladmrTrumpkin) reported
@RogersHelps @CaptainAdam99 Help us out here. Have you made any effort to reach out to the technical teams handling this? Has @Rogers been hacked? 12 hours and no updates is a complete and utter failure and you know it.
-
Ms. Samonte
(@ms_e_samonte) reported
@RogersHelps @Rogers Will the service be returned soon ? It has been almost 12 hours since I've had service on my mobile phone
-
Darren Lissimore
(@DarrenLissimore) reported
@Rogers You know - I think maybe the Feds should have the @CRTCeng look into why you've been down so long - and why you seem to be insisting that this is "Intermittent" when there's plenty of evidence to the contrary.
-
Johanna Jimenez
(@jjimenezp) reported
@Willillillillil @RogersHelps Rogers let someone steal my number & then I had to spend at least 10 hours w/ customer service to get them to make an arrangement similar to what I had before they let this happened... still my plan is not restored. They literally want me to pay more for their mistake! Now this!
-
Jesus Jones
(@TaylorB61729110) reported
@RogersHelps Hey Roger. Can I get some phone service over here? Hello? Roger? Rog??? Hello?
-
Jordon Yim
(@Yimmer) reported
Hey @RogersHelps and @Rogers, as much as I enjoy being off the grid today. Can you guys please fix whatever is happening with your cell service? #NoPhoneCallsAllDay
-
Dylan C
(@dylwell) reported
Waiting for a phone call/text that will never come because my @Rogers service is still down 👎🏻
-
biswajit banerjee
(@shbiswajit4) reported
@RogersHelps Now it is more than 6hrs into this outage with no mobile connection and also there is no timelin being provided. Does not feel rogers/fido is serious about their customers.
-
Kelly St. Denis
(@catvetskelly) reported
@Rogers @RogersHelps Preventing us from getting COVID vaccines thanks to your stupid outage.