Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 25: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Nanaimo, Whitby, Craigmawr Beach, Toronto, Victoria, Saskatoon, Vancouver, Guelph, Surrey, Kitchener, Cambridge, Edmonton, Calgary, Montréal and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
TV | |
| Whitby |
TV | |
| Craigmawr Beach |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Justin
(@justin_sens) reported
@RogersHelps The blackout is working correctly.
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David C
(@dcappo) reported
@RogersHelps Hi, having some issues with one of my TV boxes. Trying to get to live chat, been waiting for 40+ minutes.
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Gunjan Syal
(@gunjansyal) reported
@RogersBiz internet outage in north York, Ontario?
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sivakuamar
(@sivakumarms) reported
@RogersHelps Is there an internet outage in Ajax?
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appa
(@CivilDiscoarse) reported
@RogersHelps when can I expect my Internet to come back on, online support chat was no help just that they will “send maintenance”. This is getting ridiculous 2nd time in a week.
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Storm #BHStxrm
(@YTStxrm) reported
@rogers is the worst wifi
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Leigh Nelson
(@socks88) reported
@Rogers Hey thanks for screwing up my moms internet ...cable again.... for 2 hours now she’s been waiting for an answer. Thank god I got rid of you years ago. Your customer service really stinks. #NoMoreRogers #rogersFail #cutthecord
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Kritika
(@ms_soin) reported
@RogersHelps explain why your internet service is so *** ?
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Zolicon
(@zolicon11) reported
@Rogers Boy am I glad that I am not stupid enough to fall for that because I am smart enough to know that in this world you get nothing for free.
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Cliff Simmons
(@Tito_Simmons) reported
from
Ajax, Ontario
@RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????
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KT
(@Ktt14431172) reported
@RogersHelps hello, I was wondering if roger is down? My internet has been going in an out for the past hour
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TekSavvy Assistance
(@TekSavvyCSR) reported
@_jmr @RogersHelps @CRTCeng Greetings. It is possible this is emergency maintenance or upgrades that wouldn't impact service much; if unplanned there may not have been enough time to notify all affected customers. If you direct message us we can check further for you. -swc
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July Torres
(@JulyTorres1) reported
@rogers again? On and off service, seriously?
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kristie
(@kristielsmith) reported
@RogersHelps is the internet down in Scarborough?
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Jason A
(@jay_8314) reported
@RogersHelps my internet has been down for hours now.. what is the issue??
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Ferris Bueller
(@MikeyOnMarZ) reported
@RogersHelps any idea when this internet outage in Ajax going to be done it’s been about 4.5 hours now of no internet
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PerformLAB
(@LabPerform) reported
How is Rogers still in business with such horrible products and ESPECIALLY service??? I can barely get 1mbps upload speeds!!! Bell really needs to expand their services to here! @RogersHelps #rogers #badinternet #badservice
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cakeandgrace
(@cakeandgrace1) reported
Hey @telus your data sucks. I’ve never seen the spinning wheel of death on my Instagram account until I moved my services to you. @Rogers take me back!
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Nelson Snider
(@NelsonRGSnider) reported
@AMGraphix @RogersHelps I block the numbers coming in daily but it doesn’t seem to help. I’ll check the help page though..
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shan💕
(@somuchemphasis) reported
The way we still don’t have cable or internet service in my neighborhood after 5 hours 🥲 @RogersHelps
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Alison Meeks
(@AMGraphix) reported
Shout out heads up to @RogersHelps There is some internet weirdness happening. I'm in south #Guelph and plugged in my speed is great but wifi (off same modem) 8 down 5 up. On my cell phone that should kick in my cell plan data there is nothing.
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Ricardo Rodrigo
(@Ricard0Rodrig0) reported
@RogersHelps Your “EXPERTS” have been working on the problem for more than a month. #Rogers should be better than this. I even ended up getting a GROUP text message. Needless to say none of us (your customers) were pleased with the lack of privacy. Time for @Rogers management to contact me.
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Ms. Pherae (Anne-Marie Gwendolyn Tuesday) Le Sann
(@PheraeAnneMarie) reported
@RogersHelps @AppleSupport my iPad is not charging or turning on contacted Apple support
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Bob Allan
(@Bob_Allan1) reported
I get up early to watch the #AusOpen and the for the second time this week, @Rogers Ignite cable is out. This product is so unreliable that I wouldn’t recommend it to my worst enemy. Totally frustrating and useless service. @RogersHelps
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Jack
(@StephenJack4) reported
@RogersHelps your chat support is down and my set top box is having trouble
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Sean
(@sean_macdou) reported
@Bell_Support called several times and have been disconnected without reason every time. Internet has been down since 3pm. @rogers what’s your internet rates like?
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Josh 🇨🇦
(@SGTSPAZ_) reported
@RogersHelps hey uh. Are yall down cause nothings working
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Leigh Nelson
(@socks88) reported
@RogersHelps I need help for my mom. Let’s see. It’s 7:39pm on Thursday...any guesses on how long I’ll get a response?
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Nadirhs
(@nadir_hs) reported
@RogersHelps Ignite services (internet ,TV) down for 2 days. WORST CUST SERVICE experience ever. Spent 4+ hour with at least 5-6 "tier 2" managers and nothing. They claim this "back-end" office issue has been escalated..Case # is C163694835 Can this be fixed before 2021 is over??
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Ms. Pherae (Anne-Marie Gwendolyn Tuesday) Le Sann
(@PheraeAnneMarie) reported
@rogershelps @TPS_Cyber I contacted support expect a new iPad to arrive in 3-5 days