Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Edmonton, Surrey, St. Albert, Toronto, Whitby, Halifax, Calgary, Barrie, Québec, Markham, Milton, Oshawa, Mississauga and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Montréal |
Internet | |
| Edmonton |
Wi-fi | |
| Surrey |
Internet | |
| St. Albert |
Phone | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Voidemort
(@Voidemort1) reported
@RogersHelps No you wouldn't, you'll throw a bandaid on it like you did last time itll work for maybe 12 hours and then I'll start having issues again. I still have a temp line. I still have a temp line after 2 years. Your service is rediculous. Its a joke.
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Jules Winnfield
(@serenitynow9191) reported
@RogersHelps Service finally returned last night and I received a message confirming such. Wondering if I will be credited for the 4 days it was basically not usable?
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Scott Macdonald
(@ScottMa37584344) reported
@RogersHelps Customer Service is awful!!’ Modem is broken took it to store so we can get back up. They told us to mail it. We spend 100s per month and this is best you can do??????
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Ghost Riderr
(@GhostRiderr16) reported
@RogersHelps internet is down for hours in Mississauga L5M. Can you let us know what's going on??
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Voidemort
(@Voidemort1) reported
@Rogers i dont recommend your internet service to anyone. The last year and a half of your service has caused nothing but stress. Every other day you have outage issues. I've had to call a tech to my house 3 times in the last month, And still nothing but dropped frames.
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tammy
(@tammy2315) reported
@RogersHelps power outage in Vaughan? Internet is down? Any idea how long? Thanks
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hiraeth
(@hiraeth34) reported
@RogersHelps is there any internet outages in North York? My internet is down again 😣
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Shannon.S.Wight
(@Shann0nWight) reported
@RogersHelps Unless they got half a billion for a remodel of the network in the gta, I’m good, it’s down everywhere so whatever
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Montana Myers
(@montanamyers_) reported
Never have I experienced such poor customer relations and technical support as I have with @Rogers when trying to resolve a week of little to no internet connection. @RogersHelps
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if yall dont...
(@clarkkmike) reported
@RogersHelps has to be the worst company I’ve ever talked to. I’d rather bells slow connection than this unusable trash.
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rouquinne 🇺🇦🌻
(@rouquinne) reported
@rogershelps Is there an issue in downtown #LdnOnt ? My service is down and after restarting my modem twice, the light was solid blue when I left my house this morning. I have to be in my office today - and I have wi-fi enable A/C with a temp of 30C this afternoon!
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Sheldon Hepditch
(@xshel17) reported
@RogersHelps great service! Engage in an online chat with a bot then human then abandoned with no solution. Hour wasted Still no internet. #timetoswitch #$700amonthfornoservice
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tammy
(@tammy2315) reported
@RogersHelps Woodbridge Ont how long is the outage? Working from home can’t deal with this.
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Cbab
(@Cbab_) reported
I dunno what's worse, the spam callers or the "legitimate" 3rd party telemarketers from @RogersHelps that try to ram offers down your throat for being "loyal customers." This one had some of my basic info but I didn't offer up any on my own. 877.320.0890 - Zedd Solutions
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Khaled
(@khaled2reza) reported
@Rogers i have been using ignite 50u for a year now! Was talking to an agent in live chat. I felt he was forcing me to get the promotion even though it was expensive for me. Then he left the room all of a sudden intentionally. Please improve your customer support!
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Elli
(@ElliMicki) reported
@RogersHelps your rep Pratik from Windsor is the worst CSR. Unhelpful and just rude and disrespectful.
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Kate✨
(@KateKing__) reported
@Rogers LTE has been awful the last few days. This has been happening more and more. Nothing loads. Only giving me 5G right now. Is there something else I can do to fix it other than restarting my phone? Help please!!
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Matt Moore
(@MattMooreWrites) reported
@RogersHelps Are there issues with Internet in downtown Ottawa? Connection has been spotty since yesterday. Rebooted router twice but that doesn't help.
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Sean M.
(@Seanm4444) reported
@RogersHelps Hi there. I can’t seem to be able to cancel my monthly subscription to NHL Live. I signed up through the app months ago and I’ve been told to contact Rogers to cancel it. Can u help?
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Cadisawi
(@cadisawi) reported
@RogersHelps Any news on the internet outage in Brampton? Your pinned tweet doesn't provide any info.
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Voidemort
(@Voidemort1) reported
@RogersHelps I already reached out you don't think service man number 4 is already on the way later this morning? You don't think I just spent the last 4 hours of my stream on the phone with your call center? Maybe you won't do anything until there is a class action lawsuit against you for
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Lenzo
(@lenzo_2010) reported
@RogersHelps my internet is down in L7A area. Please resolve this asap
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Sanjay
(@Sanjay16926703) reported
@RogersHelps @Rogers it's almost 40 hrs but issue still not resolve. No internet connection. Refrence number C176415932...This is the service level you are talking about??
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David Hicks
(@ALL_CAPS) reported
@ryanwright @Rogers @RogersHelps Oh boy, I missed the upload…yeah, you can't do anything with that and clearly something is broken. Usually download is asymmetrical and roughly 10:1 UL:DL for cable. Did you just move service or did something drop off suddenly?
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Nora
(@wisingwell613) reported
Our internet was cut today. Called @RogersHelps @AboutRogers for someone to come out and help! They can’t send someone to fix it for days! Then the tech manager goes on to say that it’s their service they provide and I have to wait! Last I checked I pay Rogers for service!
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A Sam
(@AlyssiaS) reported
@RogersHelps my internet in Scarborough is out again.. what is the problem now
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Prince
(@Kumar85Prince) reported
@Rogers Can you please escalate the isssue with Case number C176451318? We are having internet issues since past week. The internet connection is not at all stable. Just keeps disconnecting and connecting. We are not able to work at all. Requesting for Immediate attention.
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CircularLogic
(@CircularLogic89) reported
@adilally3 @TELUSsupport @RogersHelps That's why a potential merger with Shaw could help them increase competition out West against Telus
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Ryan Wright 🌻💙💛🌻
(@ryanwright) reported
@ALL_CAPS @Rogers @RogersHelps I would be ok with the download speed (though disappointed, I can still do what's needed) - but the upload speed is severely limiting. New neighbourhood. Fibre optics. Broken service.
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Mark Gorchynski
(@gorchynski) reported
@rogers your network sucks! No connection. Chances are this tweet was originally sent a few hours ago!#Canadasworstnetwirk