Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (60%)
- TV (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Mississauga, Surrey, Montréal, Ottawa, Edmonton, Miramichi, Kitchener, Duncan, Winnipeg, Oakville, Vancouver, Orillia, Sudbury, and Gibsons.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 5 hours ago |
|
Mississauga
|
Internet | 5 hours ago |
|
Surrey
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 10 hours ago |
|
Montréal
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Danny (@DannyParlays) reported@guyfelicella They were never defended though, so this argument is pathetic. Blame @Rogers for their greed. Hockey night in Canada is finished.
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chris (@whiteboywork) reported@Rogers fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix ...
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Alex Lazarowich (@ALazarowich) reported@Rogers crazy that when I call the help line to speak with a real person the message you get is too busy and then your help line hangs up on me. INSANE behavior for a help line & a company whose motto is “with you all the way”. I guess not eh?
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Umakant Saini (@umakant_saini) reported@Rogers Hi, I want to payoff my device bal, but there is no option in Rogers business hub, & I tried to call you people and waited for more than 2 hours but got no response and the same thing happened to me in live chat support. I am feeling like I am trapped. Need solution ASAP
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Jennifer McCoy (@Jennife73795157) reported@thepwhlofficial @Rogers This is an American-owned league that is all about selling tickets in the US. The Fleet have had trouble drawing flies to most of their home games. Meanwhile, all the Canadian-based teams sell almost all their tickets for virtually all their games!
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Kristie Krezanoski (she/her) (@KristieKrezanos) reportedThis is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡
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Anne Proctor-Counter🇨🇦 (@ayym) reported@RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam
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Frédéric-Alexandre Decelles (@DecellesFA) reported@RogersHelps @Bratt_world This is a problem.
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Matt 101® (@MATT__101) reported@RogersHelps I was lucky enough that my data turned back on a min after then hung up on me. But the support team did ABSOLUTELY NOTHING.
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A 19 Year Old On Twit (@YearOldOnTwit) reported@AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.
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Graig Carlson (@GraigCarlson) reportedGood news we finally got on the phone with @Rogers and they created another ticket #. And maybe someone will contact us in the next couple days with a resolution. Could you imagine if a small business took 2 weeks to resolve an over night shipping issue?
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bestbetisyou (@betonyourself12) reported@Rogers YOUR CUSTOMER SERVICE ******* SUCKS.
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For NL (@ForNL6) reportedHad to delete @Rogers, not putting that rainbow **** on my phone with your app.
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Abhishek Gupta (@abhigup2009) reported@Rogers I have an internet service with you guys since 6 years and since last year I have been getting bad service - 6+ people visiting to fix the issue - still unresolved. On Cancelling why are you charging early cancellation fee for a service level not fulfilled? #disgrace
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t. (@picklesandpear) reported@RogersHelps The issue is not the sim, the issue is the network, this is day 7 with TERRIBLE NETWORK wherever I go! Your support team is NO HELP i am at my limit with your company
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Tammy Lowry (@Christmas_corgi) reported@sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕
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JimmyNoPoke (@JimmyNoJabba) reported@Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.
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🇨🇦Shapeshifter 🇨🇦🇮🇳 (@generalthemoon) reported@RogersHelps @Bratt_world Your company needs to be broken up forcefully
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Then I do now. And I never ever had an issue with speed. And then I switched to your $34.95 package and that speed is iffy and slow quite often. And then I convert to the $14.95 package which is exactly the same SPEED pkg I used 4 9 yrs w/o issue. So what's at the bottom of that?
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Sir Meme (@SirMemee) reportedThis is horse ****. **** @Rogers and @Sportsnet too.
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Tarik K (@race207_1) reported@Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job
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skhp 🇨🇦 (@skhp_) reported@Rogers why has service been so slow or non existent the last couple days in the GTA?
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SaintHavoc🇺🇦 (@LYF38) reported@RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit
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steve hamburger (@shitFricker) reported@RogersHelps how long does it take for outages to be reported? there is nothing listed for my area despite being told there is an outage by your support staff. I've been without the service I pay for for over 6 hours now
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Joey (@JoeyEspo3) reported@bnpeki @Rogers Fire Ron McLean or we will start a movement to cancel all our Roger’s services.
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Politicalinsider (@canadianinpoli1) reported@Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.
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Minty (@Minty1337391) reported@Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕
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DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported@RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.
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Bonnie Lee (@stitchlady) reportedI've just been told by @Rogers that their customer care people can't assist me after I was transferred to them by their Tech Support people who I reported a problem to. Customer service does not exist for Rogers' customers. This is disgraceful.
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Curtis Martin (@CurtisMart32873) reported@RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better