Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Toronto, Edmonton, Ottawa, St. Thomas, St. George, Richmond Hill, Scarborough, Woodstock, Montréal, Orillia, Mississauga, Saint-Jérôme, Laval and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Edmonton |
Internet | |
| Ottawa |
Internet | |
| St. Thomas |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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hildahixx
(@HildaHixx) reported
Thinking about all the people stuck in PCH paying for their tv and internet .... why aren't the big telecom providers doing their share to help out? #shaw @Bell_MTSHelps @Rogers Why aren't those locked up getting a break? #bell #rogers
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Sharvil Patel
(@sharvil12345pa1) reported
I have been contacting fido for 3 times straight and no loyalty bouns has been provided for new purchase. @Rogers has even better deals, still chosing to stay with fido was my priority. I have been disappointed alot by the service as well the offers provided @Fidomobile
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Deniru Kun Gaming
(@DeniruG) reported
@RogersHelps please give me one good reason why I should stay with you for internet? I have been on the phone for over an hour and all your tech support tells me is to power cycle my router... #timetoswitch
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Eileen Murray
(@scrapctmh) reported
@RogersHelps why is pvr % going up when nothing was recorded please? Jumped from 30% to 80% and then 88% overnight? Gonna get to 100% and crash :( don't wanna lose recordings. Please help.
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Selig
(@ChanSelig) reported
@RogersHelps home cable internet connection is unstable tonight... Keep getting disconnected and losing internet access. Postal code m1b 1m7
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.
(@hamza_qaisrani) reported
Just filled the CCTS complaint, since you guys can't seem to help me, at least they will hold you accountable. @RogersHelps @Rogers
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Diesel.Beast
(@beast_diesel) reported
@RogersHelps are you purposely making your “legacy internet” not work? I need a solution to my ongoing internet issues for months! Pls reach out, I have DM’d you, no reply!
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pending ...
(@UncleGassy) reported
@RogersCareers @RogersBiz y’all got me heated, fix up your ******** services
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let's talk
(@Damnuber) reported
@Rogers day three of having to use a bell mobile internet stick to work at home because your router thinks it's some shitty server for the second time in a week. I just got finished Roger's live chat with no solve and being told it will take about 48 hours to review not even fix.
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Dan Sutton-Long
(@dansuttonlong11) reported
@Rogers another fruitless day sitting on hold for ages with no answer, tried help desk on social media but after an hour was no further ahead. Rogers will be loosing my custom in thr new yeat
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.
(@hamza_qaisrani) reported
@RogersHelps I've already spoken with multiple managers/tech support reps about the issue. Several technicians have been over to try and resolve the issue to no avail. Seems like @Rogers just likes to gouge their customers for money without providing any consistent service.
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Paulo Banho
(@Firestarterx77) reported
@RogersHelps is internet in brantford having issues? Mine seems to be down
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Jacøb | ACAB
(@gattjacob) reported
waited 30 minutes for rogers to call me to ask about my data plan just for them to hang up after a minute and or call me back i ******* hate you @rogers
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░H░e░l░i░χ░1░0░1░
(@Helix101_Gaming) reported
A thread: I've been having quite possibly the worst experience trying to set up internet in my new house with @Rogers. Their customer service has been bar none the worst I've had to deal with AND IM NOT EVEN SET UP WITH THEM YET.
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The Beaver
(@BeaversAdvocate) reported
@RogersHelps Couple coworkers who have @Telus are getting the same re-hashed Amber Alert.... Perhaps this is a problem with the people who send out these type messages?? Is this something you can forward to them?? #AmberAlert #cellular #emergencyalert @AMBERAlert
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Bhavik Wadhawan
(@bhavik_wadhawan) reported
@RogersHelps I have been trying to contact support for issues in my bill and plan, but I cannot find any way of contacting a support team. There is no email ID mentioned on the website, the live chat feature does not work. Due to this, I am not able to pay my bill.
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The Beaver
(@BeaversAdvocate) reported
@RogersHelps Couple coworkers who have @Telus are getting the same re-hashed Amber Alert.... Perhaps this is a problem with the people who send pit type messages?? Is this something you can forward to them??
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Rohit Mehta
(@RohitdoGood) reported
@Rogers at 10 Kensington Road theres a TV in the common laundry room which is compliments of Rogers but it never works. Could you send someone to fix it so we can watch the news while we wait?
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░H░e░l░i░χ░1░0░1░
(@Helix101_Gaming) reported
I received a text indicating that my @Rogers technician was en route and I could track their location. Cool. I click on the link and it tells me it is unavailable. My spidey sense tells me to call and confirm they are still coming. Here is where it all goes to ****...
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Dean Atkinson
(@ogeratk) reported
@RogersHelps our internet/ wi do is down???? Are there any interruptions in our area ??
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ilv2et
(@Ilv2et) reported
@Rogers It's to bad your WiFi sucks!
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Alex Braden
(@AJBraden) reported
Hard to choose my favourite part of @RogersHelps customer "service": listening to a high-pitched string rendition of "Shut Up and Dance" for 30 minutes straight; or finally getting through to an agent and being told they can't help me, only to drop my call as they transfer it.
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ztuni
(@ztuni) reported
@RogersHelps Sure but it's not like it will help or reduce my internet bill so it's really not worth my time. Theres a tech onsite, everything was working fine until he showed up and messed with the box and now he is just sitting in his van
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ztuni
(@ztuni) reported
Time for the monthly @RogersHelps outage. I don't know why I am surprised.
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Atul Chadha
(@atul_nick) reported
@RogersHelps I am highly disappointed with the service. Your modems are so outdated. High speed internet is just a hallucination. If you are sitting on a modem then it will work otherwise 0 speed. One should also share house map to be sure which part of house
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Deniru Kun Gaming
(@DeniruG) reported
@bell how good is your internet? Better yet, how good is your support staff, just got told that the leds on my modem don’t have a meaning by @RogersHelps and when I look it up it’s because it can’t connect to the internet #timetoswitch
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Bhavik Wadhawan
(@bhavik_wadhawan) reported
@RogersHelps Can I DM you my issue and will that work?
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Bonnie Lee
(@stitchlady) reported
@RogersHelps is there a problem with channel 3 global TV? All week the picture has gone black for a second, or the sound cuts out, or the picture pixelates. Keeps happening on different shows at different times on different days but always on global.
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Christopher Walsh
(@cottagescape) reported
@RogersHelps Hello, i recently cancelled my last Rogers service. I received an email that i have a $31 credit to my account. How do i get this $31 if i don't have any services with rogers to use it? Thanks
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D.A.B.
(@DAB38667358) reported
@RogersBiz Too bad Rogers will find a way to make life a living hell when you need customer service.