Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 4: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- Wi-fi (13%)
- TV (11%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Collingwood, Toronto, Mississauga, Ottawa, Simcoe, St. John's, Edmonton, Orangeville, Winnipeg, Oshawa, Hamilton, Halifax, Toronto county, Kamloops, and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Collingwood
|
Phone | 1 hour ago |
|
Toronto
|
TV | 2 hours ago |
|
Mississauga
|
Internet | 3 hours ago |
|
Ottawa
|
TV | 4 hours ago |
|
Toronto
|
Total Blackout | 4 hours ago |
|
Toronto
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chad 🇨🇦🐐 (@sykes_show19) reported@RogersHelps your wireless service in Inveremere BC is absolute trash. I pay way too much for I’m getting.
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🎃 HoJam 🎃 (@HoJam23) reported@CanadasLeafs @Rogers i complained on twitter and someone from their twitter team reached out to me and canceled within minutes. I will never, ever, ever, use this company for anything again.
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SARINLEY (@abdiazizsarinle) reported1/2. @Rogers @RogersHelps My emails have gone unanswered, and your AI agent has not been helpful. Please contact me and resolve this issue as soon as possible.
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Jean Robert Fournier (@DjayBobb) reported@CanadasLeafs @Rogers Customer service needs to improve, so ******* frustrating @rogers
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This is getting out of hand (@MaestroVas) reported@RealDonBradshaw @BlueJays @Rogers Are you stupid?
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Love My 7 Wood (@LoveMy7Wood) reported@HeartPatient105 @Rogers @RogersHelps I had to dump their cell service because of a dropped 911 call near my cottage. That is unconscionable.
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Goug Dilmour (@CanadasLeafs) reported@rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.
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Mahdi (@msh_1486) reported@Kevin1141531 @RogersHelps I just filed a complaint. Thanks
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Shawna R (@shawna_r80) reported@RogersHelps I finally got a human being in tech support on the line - then he did something on his end and we got cut off. He never called back. I think this is my fifth cutoff in two weeks, my fault for being insane - doing the same thing over and over and expecting a different result.
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justistruth (@justistruth) reporteddear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)
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Dimitri (@dimitrigeorga) reportedAbsolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.
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NordicNords (@NordicNords) reported@RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?
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Grittygirl88 (@grittygirl88) reported@CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.
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Kimmie G (@KimmyG6) reported@RogersHelps customer service needs help! Sitting on hold 1 hour 20 min just to speak to someone. Problem isn’t fixed. Sending a tech, but you guys can’t accommodate work hours? Who works until 4 pm? You charge if tech comes early part of the window? CS hangs up on me.
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evanspence (@Loveataurus) reported@RogersHelps @RogersHelps apparently im told to put 40% down and im high risk! It's BS i have payment arrangements and been paying them and keep it contact but it's never good enough. I guess being a loyal customer for many years gets you no where so im fed up. @BellMobility is cheaper
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps That’s irrelevant. I’ve followed all the steps (no dashes or box #’s etc) and it’s just not recognized (according to YOU) by Canada Post, and yet I get mail w/o issue. The PROBLEM is trying to speak to a live operator to correct this and I can NEVER get through.
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KARLRholoff (@KarlRholoff) reported@TennisUpdates26 "PRESENTED BY @ROGERS" AKA the worst company in canada
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Grittygirl88 (@grittygirl88) reportedWhy are you tech customer care lines dead. @CCTS_CPRST @Rogers
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Larry Matthews Jr. (@WantHeat) reported@RealDonBradshaw @BlueJays @Rogers Brain is rotted. Seek help.
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Steve (@SteveD29) reported@RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole
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Tim Wilkins (@timmikewilkins) reported@TruthFringe @Rogers Rogers is doing the same as everyone does. The guy at your door is pushed and trained to get you to agree in anyway he can. Rodgers it self is the problem
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps A ****🤬🤬🤬🤬🤬🤬 joke!!!
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Paulzki (@Paulzki) reported@RealDonBradshaw @BlueJays @Rogers What kind of unhinged post is this? You e never watched a sport in your life
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DL - on Bills WR 🚂🚞 next stop, draft one in 1st (@BC_Bound) reported@lindsaytaylorl @Rogers Kitchener right now, this is what brought me here Loll guess theres only an outage in my block frig sakes
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps Over an hour late for a technician and when I call I’m on hold & forced to listen to the torture of bad music-that sounds like you recorded it on to tape from a bad AM station and you wonder why customers are upset when the agent comes on line!!
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AC@SS56 🍎 (@ACassan56) reported@TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!
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Grittygirl88 (@grittygirl88) reported@RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.
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Jacob Phillips (@JacobJPhillips) reported@RogersHelps If It Was A “General Inquiry” I Wouldn’t Be Asking For An Agents Help..
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Tyler Goode (@BetheGoode) reported@RealDonBradshaw @BlueJays @Rogers Are you for real bub like holy **** take a chill, teams have been doing this for yrs bub
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.