Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Lethbridge, Winnipeg, Mississauga, Ottawa, Toronto, Parksville, Coyle, Surrey, St. Albert, Craigmawr Beach, Markham, Edmonton, Whitby and Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Lethbridge |
Wi-fi | |
| Vancouver |
Internet | |
| Winnipeg |
TV | |
| Mississauga |
||
| Ottawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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UkuleleMama
(@ukulelemama22) reported
@RogersHelps I hope the outage credit will be for more than just July 8, as our TV sound and picture connection has been sporadic all weekend, and now, since 6:50pm July 11, our Ignite TV channels won’t load at all. You need to fix it now.
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Mel
(@pinchrunner77) reported
@BuffaloFanaticJ @Rogers It's so damn frustrating.
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T.C. Joudrey
(@rapsavs) reported
@Rogers how is my cable still not working properly??? It just keeps freezing
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Harry Singh
(@HarryZipperz) reported
@RogersHelps You say service is restored but how do you expect anyone to watch TV when it pauses every 30seconds. Pauses and starts every 30 seconds. This is frustrating and not acceptable. It’s been 4 days now. I’m expecting a full refund for each day this goes on. Get your act together!😡
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Judy Bell
(@judybeyond) reported
@RogersHelps We are down again!!!
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jerry bunder
(@BunderJerry) reported
@RogersHelps no ignite in Vaughan. WTF !!!!!
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prettybaby (Helen)
(@prettybaby2525) reported
@RogersHelps @Rogers My cable tv is currently not working. It has been choppy since you had the outage, and my internet is slow I sometimes have to use my data on my phone. This is frustrating to say the least
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Buppy Crudwinter
(@BuppyCrudwinter) reported
@DarrenDreger @GoldenKnights I expect @Rogers to ensure I’m able to access my son’s internet history tonight but alas. There’s no ******* service #rogersoutage
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Gina
(@pradagirl33) reported
@1964hp @Rogers Switch to IGNITE they said, better faster! Worst decision I've made! BEFORE Friday I had problems MONTHLY!
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Gardiner’s World (he/him)
(@tonychargar) reported
@RogersHelps IgniteTV is garbage! Since Friday, half the channels won’t load. When they do the sound cuts out all the time, or (even worse) the video just freezes. I reset the ignite box everyday, restoring your subpar service. Thx for the rebate for Friday though! #rogersoutage
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Marcia Johnson
(@MarceVassJohn) reported
Can someone from @Rogers please call me..my service has been glitching since the do called service fix...while waiting on hold for an appointment, the agent disconnected and has not called back...they have my number #overthis #ignitecustomer
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Lori 🇨🇦 🏴 😷
(@rainey64canada) reported
@RogersHelps My TV went down again just before 7pm! What the heck is going on??
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Deana Everett
(@DeanaEverett) reported
I'm so getting sick of @Rogers. Ok I understand 1 day of no service. But 4 days and still having problems. I have reset my box and modem still balck screen, freezing, no sound, pvr and on demand not working. If this goes on much longer I will go back to bell. I don't pay for ****
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Chelle #Lestweforget
(@missmetate) reported
@RogersHelps Your outage issues are still not fixed. My Ignite TV has been lagging since the outage. But in the last few hours it is freezing constantly. So now I have no ignite tv again. Do I have to report this to get it fixed? Please at least try to help by advising us.
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baldesarra.eth
(@SlicktorNewman) reported
@Rogers @RogersHelps Still major issues with ignite TV I see, or more specifically don't see.
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Steve from HFH
(@highfiveshockey) reported
@rangerwoman @RogersHelps May I ask what the solution was? My Mom is currently experiencing the same issue? Thanks!
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bluke and frances.
(@thefrankie365) reported
@CIK_Telecom @RogersHelps Still down. You're costing me money and time.
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Rushabh
(@FPLMind) reported
@NickiPavek @Rogers @RogersHelps Same here !! Just doesn't work
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2 m Apart 🇨🇦
(@ChefDrjacob) reported
@RogersHelps Hi Rogers! My tv keeps showing error XRE 03090. Wondering what I can do to get my TV service back?
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Katherine Marsden
(@katmarsbar) reported
Ok @Rogers now you’ve REALLY made me mad. TV was glitching all night and is now not working entirely and it’s 30 mins until #TheBachelorette premieres. HOW DARE YOU! THIS IS MY SUPERBOWL.
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tiff (taylor's version) ✨🫶🏽 ia
(@renesrosie) reported
.@RogersHelps ignite tv not working at all for me in Markham, Ontario. Please fix ASAP. One day of credit is NOT enough.
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meg
(@meghanchoma) reported
hey @RogersHelps i’ve been waiting four months for the bachelorette to come back and my tv still isn’t working properly sooooo fix this plz
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MstrWolf
(@MeanMrWolf) reported
@RogersHelps still no ignite TV. Day four with no service.
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Donna Pidlisny
(@Roadrunner2) reported
@RogersHelps Ok so now what gives. My Ignite cable is not working. Has been sporadic all day now nothing. Rogers you need to get your act together. For the money we pay each month this service is disgusting. I’m sorry I even switched to Ignite. I’ve had nothing but trouble.
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AnnieMTLgal
(@MTLgalannie) reported
Don’t even bother calling @Rogers about continuing issues with cable. They’re not taking calls at the moment. The recording simply says they are experiencing higher than normal call volumes and to call back at a later time. Good bye! GREAT CUSTOMER CARE!
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Joe Varano
(@iamjoevarano) reported
@RogersHelps Ignite Tv down again just now. I think it’s really time to make the switch. #fromIgnitetoFibe
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Susan Kilpatrick
(@sck915) reported
@RogersHelps So, any thoughts on timing for TV down in Aurora, ON ?
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val
(@petrik_valerie) reported
@Rogers 4 days later & our rogers ignite service sucks. Seriously considering switching to bell which we never thought we'd do
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Mike Johnston
(@MikeJohnston05) reported
Thanks @Rogers. Trying to watch Canada’s women’s soccer team and picture keeps freezing then a black screen then a few words with no picture. Great job on fixing the problem. #rogerssucks #getthisfixed
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Mikey B
(@testa247) reported
@RogersHelps ignite tv is glitching again. Cutting in and out and freezing. Get this fixed, started at 6:30pm in Whitby Ontario. Your bandwidth has become trash. Fix it. You better be crediting an entire month