Rogers service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (56%)
• TV (15%)
• Wi-fi (13%)
• Total Blackout (7%)
• Phone (5%)
• E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Calgary, Edmonton, London, Toronto, Brampton, Vancouver, Coquitlam, Toronto county, Midland, Guelph, Mississauga, Oshawa, Woodstock, Orillia, and Richmond Hill.

City	Problem Type	Report Time
Calgary	Internet	1 minute ago
Calgary	Internet	3 hours ago
Edmonton	TV	3 hours ago
London	Wi-fi	5 hours ago
Toronto	Total Blackout	5 hours ago
Toronto	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  White Morpheus (@_slime_man) reported 5 minutes ago

  @Rogers why ******** am I paying you not to get ******* cell service in the middle of the ******* goddamn city dude

• 
  💖✨Wendy✨💖 (@napruneat) reported 5 minutes ago

  @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

• 
  Sophie (@sophie_everine) reported 8 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  *** {agentic simple sarcasm} (@ass_sarcasm) reported 9 minutes ago

  Isn’t Hotspot part of the service that @rogers provides?

• 
  RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported 11 minutes ago

  @RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.

• 
  Les Williams (@leswilliams2) reported 13 minutes ago

  @RogersHelps I’m a hospital patient who is having internet and wifi issues with my iPhone. I need to speak with a real person who can help me. Not a AI bot !!!!

• 
  Sophie (@sophie_everine) reported 14 minutes ago

  @FidoSolutions @MattGalbino @RogersHelps It’s been down since 7am. Please give update!!!

• 
  tonich (@tonich50244573) reported 14 minutes ago

  I’ve been calling since Monday regarding a refund that was supposed to be in my account by now. I already canceled my service due to poor customer service, but being on hold for over 40 min without an answer is a total lack of respect for consumers. Resolve this @RogersHelps

• 
  dodo99 (@dodo99) reported 15 minutes ago

  @gmacofglebe @RogersHelps Cable modem keeps getting to the last flashing light, then goes back down 😔

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 17 minutes ago

  @RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?

• 
  big_fan2019 (@big_fan2019) reported 17 minutes ago

  @RogersHelps Better service outside

• 
  Pav (@hwspav) reported 20 minutes ago

  @Poppins1971 @RogersHelps @suresh__cp Yeah and the link they provided doesn't work. Definitely an issue right now in Ottawa. It dropped at 1140am and hasn't come back up since

• 
  Les Williams (@leswilliams2) reported 22 minutes ago

  @RogersHelps With the hospital wifi. I’ve been here for almost a month & this started about a week ago. There must be someone at Rogers who can help.

• 
  Peter 🇨🇦🇮🇹 (@PistolP50122591) reported 23 minutes ago

  @RogersHelps @Rogers How is it possible that my connection goes down 3 or 4 times a night. Is it just in the Vaughan market. Internet and WIFI are working fine. Please just fix it! This has been going on for over a month. Very Frustrating!!!! Why!!!!!!!!

• 
  Paul Mori (@paulpmori) reported 24 minutes ago

  Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

• 
  Matheson Steplock (@MathesonStep) reported 25 minutes ago

  @tobi @Rogers Have you had the issue on 26.5?

• 
  babe honker (@babehonker) reported 26 minutes ago

  @buperac @tobi @Rogers every damn thing in canada is a cartel. an insane asylum

• 
  TimeTraveleRuss (@Noeticwanderer) reported 28 minutes ago

  @RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.

• 
  Wayne Timbers (@Wtimbers) reported 30 minutes ago

  @RogersHelps @mondoggg Everything is down in Ottawa right now it seems

• 
  Evan Vokes (@EvanVokesMSc) reported 39 minutes ago

  @buperac @tobi @Rogers most of the problem corporations are Canada Corporations. separation fixes this. suddenly Rogers, while originally from Calgary, becomes a foreign corporation

• 
  Robert Hunt (@mrhunt66) reported 46 minutes ago

  @RogersHelps No apparent issues. Working now after I reset my modem

• 
  Marty Sullens (@Sumohax0r) reported 46 minutes ago

  @tobi @Rogers Had home internet issue yesterday, went to tether on AT&T on iOS 26.5 and it was stuck at 128kbps. AT&T customer service couldn't figure out reason why.

• 
  Pablo Kanuck (@P_Can01044) reported 48 minutes ago

  @rogers almost an hr. Fix you’re Xfinity service

• 
  Sameera (@Empress_Sameera) reported 53 minutes ago

  @Rogers is such bull ****.. DO NOT SIGN WITH ROGERS OR RENEW YOUR CONTRACT. WORST COMPANY EVER!!! #CROOKS NO LOYALTY

• 
  Chris (@crogGTA) reported 54 minutes ago

  @Rogers I'm a new customer within the last 3 months. I'm happy with my service. STOP CALLING ME AND ASKING TO ADD MORE. I. AM. NOT. INTERESTED. I've asked several times to be taken OFF your list and to STOP contacting me about it. Tonight's the third call in 3 days. HARASSMENT.

• 
  y- James (@james161723) reported 57 minutes ago

  @Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic

• 
  Retired. Vive le Canada 🇨🇦 + 🇩🇪 🕊 🇺🇦 (@TPS_32Planner) reported 57 minutes ago

  Crazy. Will my @Rogers Internet (only) bill of $102.90 go down?

• 
  Bill St. Arnaud (@BillStarnaud) reported 59 minutes ago

  @RogersHelps For the first year RF signal from C8689 was rock solid - 4 bars on various phones, Nokia last mile, etc. Now RF signal fluctuates about every 10 minutes. I have clear LOS to tower about 1 km away. Neighbours reporting the same problem

• 
  Timsbitz.com (@gladman) reported 1 hour ago

  . @RogersHelps it's been two weeks and I still can't download my credit card statement. When are you going to fix this?

• 
  DTAmerikka (@Ferreira_nszuki) reported 1 hour ago

  @RogersHelps Haha funny. You may care, but the company that employs you doesn't care. Over the last 6 weeks I've probably spend over 10 hrs on the phone with your employees, every time i think the issue has been resolved, only to find out nothing has been resolved. It's rinse n repeat.