Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Woodbridge, Brampton, Toronto, Whitby, Midland, Stittsville, Markham, Orillia, Mississauga, Stoney Creek, Calgary, Ottawa, Kanata, Montréal and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Internet | |
| Brampton |
Internet | |
| Toronto |
Internet | |
| Whitby |
Internet | |
| Toronto |
Wi-fi | |
| Midland |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Garry breaks
(@garry_breaks) reported
@RogersHelps How much longer will it take to fix the issue
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Steve-o 🇨🇦
(@sadlon11) reported
@harv8704 @RogersHelps In Midwestern Ontario and mines been out all day, pretty sure they're trying to attempt some PR by saying it's "some" when they know damn well its everyone. Roger's why do I even stay with you? Will there be a discount on everyone's bill this month?! @Rogers #rogersoutage
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LR.
(@_LRayy) reported
Any updates on this nationwide service outage @Rogers @RogersHelps ?
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Robert Glover
(@RobertwGlover) reported
@RogersHelps set ur phone to use you're home network to make your calls - they call it wifi so you can connect where ever wifi is free - at least you don't have to pay for service for the day not much of a savings but its a start - still nothing and it's 330pm
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KalbertFriedstein
(@DylanOulton) reported
@Rogers sure wish I had some phone service...
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Ashley ⓥ❦✿❧‧͙⁺˚*･༓☾
(@shleerei) reported
@RogersHelps @Rogers Businesses are being impacted FYI. At least provide an ETA or action update to what is being done about this issue. Millions of paying customers are impacted by this outage. This reflects very poorly on your company to not advise on actions being taken & a potential ETA.
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nothing
(@lainiesoleil77) reported
Multi-factor authentication for signing into accounts is all very well until the cell phone company goes down for HOURS! @CanRevAgency @RogersHelps
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Shahzeer Karmali
(@KarmaliShahzeer) reported
@RogersHelps Provide a reasonable update no service all day when is this going to be fixed
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Cindy Jordan
(@cindyjordan37) reported
You never realize how many texts you send out in a day til @Rogers shuts you down #wtf
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Sheldon Peyton
(@sheldon_peyton) reported
@RogersHelps This is totally ridiculous. How can you possibly have a service interruption for this long, affecting so many people, without any explanation of the issue? We should all be compensated for your idiocy.
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Dominic Thompson
(@KarmartzDominic) reported
@RogersHelps @Rogers Covid hit the network. I wasnt able to use my burgerking coupons on the app ;)
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Darien
(@DareBear1994) reported
@RogersHelps This really sucks.
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mavy2wice
(@mavydoesit) reported
tweeted this at 10am and went back to sleep fully expecting to wake up to service .. 3:30 and still nothing y’all are fawked g @Rogers
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Brandon
(@nitetimethinker) reported
@RogersHelps @Rogers You keep saying "provide update" I'm pretty sure once you fix the issue and the texts come pouring in it will be a little obvious. How about an update on the cause?
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the real joe rosa
(@joe_thesnowman) reported
@RogersHelps @Rogers My phone has been down since midnight yesterday and I am still waiting to get service back on my phone 😡
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Sean K
(@DrKennedy81) reported
@RogersHelps @Rogers I sure hope we all get some credit off our bills. This is bullshit. How does one server take a whole country down? Amateur hour for the biggest company in Canada.
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Matt Graham
(@themattyg) reported
@ReplicatorUnit @RogersHelps If we had signal we’d totally do this… I actually already use CloudFlare’s DNS at home. When I go into the Carrier Selection screen, Rogers main network doesn’t even show up.
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Josh Gooding
(@Ghanksta) reported
@Rogers useless services and charging Canadians way too much. How about giving back to your customers after this bullshit no service for 10 hours. #rogersoutage #fuckyou
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Lisa Hall 🇨🇦🏳️🌈
(@notgreatjustok) reported
@RogersHelps do you have any idea how much longer this outage is going to take to fix? I was expecting a phone call from my orthopaedic surgeon, and I can’t receive, or make any outgoing calls.
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Sabine Mondestin
(@SabineMondestin) reported
@RogersHelps Men this is ****!!! I worked with my phone with Covid it's the only way I can make a living.This is so unacceptable!!!!
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John
(@JohnSinke604) reported
@kittybmac @Rogers Totally agree with u but I have been with rogers for over 10 years and never has this happened before..
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Ricardo Rodrigo
(@Ricard0Rodrig0) reported
@Ccressman87 @RogersHelps @680NEWS Exactly! Where is the CRTC now? Where is our government to protect us from a deceiving company. I wouldn’t be as mad if they were honest when giving out information regarding the outage. What kind of compensation is Rogers going to give to ALL the customers affected by this?
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Fazzy
(@Fazzy13406645) reported
@CRTCeng @Rogers @chatrmobile why are mobile companies allowed to put through price increases during a pandemic with mass unemployment but they suffer no penalties when their service falters?
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Chase-Me
(@ChaseMarrocco) reported
@RogersHelps any plans on restoring service today or just saying **** it? I don’t overpay you monthly to not use my phone..
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Ramya Nathan
(@ramsy2014) reported
@RogersHelps Still down. 3.30 PM in toronto...very upsetting thatbit'sctaking so long to fix.
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Jen
(@jmwc75) reported
@RogersHelps @marmalak03 I am quite positive @RogersHelps knows how impactful this outage is, and guaranteed they are working their asses off to fix the problem. No need to constantly remind them about how this is affecting you. It's affecting everyone. Be patient and kind.
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DumbBlond
(@Blondhairbae) reported
@RogersHelps So annoying. Cant do **** all with no service :(
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KittyGas
(@KittyGas) reported
@zer0ish84 @matt0126matt @RogersHelps Completely down in bc
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Kim Levy
(@klevy59) reported
@RogersHelps I certainly hope we will be credited for loss of service. This has had huge repercussions for us all.
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Keith Kandel
(@keithkandel) reported
@Rogers @RogersHelps so are our phone bills going to be reduced this month? Asking for every single customer #rogersoutage