Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Fort Macleod, Calgary, Toronto, Vaughan, Carleton Place, Vancouver, Saint-Clet, Rapide-Danseur, Montréal, Newmarket, Brampton, Guelph, Whitby, Brossard and London.
| City | Problem Type | Report Time |
|---|---|---|
 Fort Macleod |
Phone | |
| Calgary |
Phone | |
| Toronto |
Internet | |
| Vaughan |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jojo Shuttles ☮️
(@JodyRidpath) reported
So pissed off @Rogers right now. I was so looking forward to the Wimbledon men's finals, and my Rogers service TV isn't working. Keeps cutting out, pausing and blue screen! Grrrrrrr. #Wimbledon2022 #badservice #rogersoutage
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Andrew FV
(@AViarruel) reported
@Rogers @RogersHelps what makes the #rogersoutage worse is the fact your messaging is all lies. The majority are not restored. Being able to access google with a direct Ethernet connection is not restored. Wifi is being restricted. Where’s tech support? “Too busy to answer”.
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Ameya Sawant
(@Ameya87sawant) reported
@JaiGarret Yup mine too! @Rogers wtf?!
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Ivy
(@ilaw3113) reported
@RogersHelps internet is still down in Marham. The mobile data is not stable. It's super slow even when it has data. Nothing is still working properly. I dont understand how your CEO claimed services has been restored. Clearly, this is not the case.
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Villian
(@oXvillianXo) reported
@RogersHelps @yankeefanbetta Day 3 ignite/wifi still down @ L1E
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Walter Rigobon
(@NazWallyShow) reported
@RogersHelps I find it difficult to believe the accuracy of the above. I am in Richmond Hill Ontario. No service. The hold time at customer service is over three hours. At 7AM on a Sunday morning. Anna won’t take texts. Can’t deal with the volume. #rogersoutage “Vast Majority”I doubt it
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Indran
(@Bhaktan4) reported
@RogersHelps I still dont have any constant cell phone or internet service. what the hell is happening?
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Joe Sadlowski
(@SadlowskiJoe) reported
@Rogers @skye_casey No TV service for 3 days now. Mostly no internet either and when it was up was painfully slow. No down completely again. Called Rogers, after 6 different menu prompts, message said unable to answer my call... just pathetic!
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David Grossman
(@DavidBGrossman) reported
Tony Staffieri, CEO @Rogers has apologized and is crediting my account - for Friday’s company disaster. Not sure if it’s $1.00 or $2.00 credit? Horrible. Time to switch.
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Villian
(@oXvillianXo) reported
@RogersHelps Day 3 ignite/wifi down @ L1E
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👻Plague Ghost Coast to Coast👻
(@melisusthewee) reported
So nice of the @Rogers CEO to send an email statement that accounts will be credited for Friday when it is now SUNDAY and I still have no internet service. @RogersHelps what is this?
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thereal_SNB
(@thereal_SNB) reported
@AboutRogers @Rogers Why don’t you get your tech support people to either attend the live chat messages, or the phone calls, or allow us to break the contract without penalty. Because your virtual assist says there are no problems in my area but I have #nointernet
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💬 OlMrB ™️
(@OlMrB) reported
@RogersHelps this is now into day 3 of having sub par service at my house.
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the other one
(@bigbroup2date) reported
@RogersHelps hi there, I understand we’re getting credited for Friday’s outage…. My internet came back last night and it’s still not working properly. I can barely load Instagram on my phone let alone watch a video.
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Sagar Sindhi ☁️
(@Sagar_Sfdc) reported
@Coextro Hi @Coextro, Its been 2 days with no internet access due to this massive outage. Could you please provide any ETA on this ?? @Rogers
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Adrian Hey
(@stormygurl) reported
@RogersHelps as an Execulink customer this interruption in service is getting ridiculous! Lambeth area of London still no service 12:25am
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marilyn🇯🇲🍁🌴🇺🇦 💙🌊🏳️🌈
(@worldofmarilyn1) reported
I woke up to FULL internet service @Rogers That was 2 days no Streaming Prime/Netflix or wifi in house. You Suck. Thank God cell is not with you.
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Mario Longo
(@mario_longo) reported
@RogersHelps digital cable buffering. #rogersoutage issues continue?
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Alannah Gillan
(@gillan_alannah) reported
@Rogers @RogersHelps you say services are restored but our modem output is so weak I can’t use my baby monitor (kind of important)…nor can I wait in the queue for help, and yes I’ve restarted it multiple times. #rogersoutage #rogersfail
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Tanya zundel
(@tanyazundel) reported
Is everyone else still have terrible @Rogers service? I am still continuing to use my data with @Bell as my Rogers wifi refuses to work.
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Nick
(@SenselessEarth) reported
@Rogers better think carefully as to the compensation. Most, including me, believe a 1/30 credit would be insulting considering all the revenue businesses have lost due to the outage. If thats all they will compensate, I guarantee a mass exit. I already did. #rogersoutage
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Bob's your Uncle
(@livewire898) reported
@YuhHuyAe @RogersHelps @melissawemp Yup. Just a PR statement that is hopefully going to help stop the bleeding of customers to Bell. But it won't. Rogers really F'ed up this time.
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Eray KARAKUZU
(@effectivement) reported
@RogersHelps After 2+ hours on the phone, I was able to talk to a customer rep and get a technician visit booked for today. Fingers crossed 🤞🏻
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Adanac
(@Adanac1974) reported
@RogersHelps Why do you keep saying service is restored? Still no internet and my cell service is extremely spotty.
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John Linington
(@jlining) reported
@rogers The saga that is Rogers continues. Reached out to get technical help as I cannot get my one-time passwords when I try to log in to Amazon as they are supposed to get texted to my phone. Roger support indicated I'm not the only one saying this and they are looking (1/3)
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Sarah Macdonald
(@mamarunsfor3) reported
@CTVToronto I’ve already made appointments and am moving the services we can. @rogers has been beyond unreliable this year and this latest “issue” was it for our family. Hopefully others follow suit.
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dylan
(@dylan55910298) reported
@RogersHelps @DalicVictor Ya you restored the services but now it sucks it’s the slowest internet I’ve ever had and it just started happening when it went back on fix your **** lmao
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Wandering Bigfoot
(@WanderingBigfo1) reported
It’s now absolutely clear that the #RogersOutage is not fixed at all, and that @Rogers and @RogersHelps are not being honest. Day 3 of no internet or cable service, three hour hold times for support, and no updates or explanations. Their billing operation is fine. #internetdown
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Travis Penasse
(@TravisPenasse) reported
@RogersHelps No you havnt.. sure i have internet connection , but its not working properly. Limited to google and facebook.. everything else isnt working unless i use my bell data .
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L Warner
(@yesitsme_Imhere) reported
@RogersHelps ffs Rogers get your **** together 1% my ***. Is my cable coming back anytime this year, probably not because your CEO didn’t do his job and bring infrastructure up to proper standards, so a simple update crashed the entire system…IRRESPONSIBLE, INFURIATING!!!