Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 29: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Fredericton, Edmonton, Nanaimo, Toronto, Calgary, London, Scarborough, Brampton, Castle Gardens, Ottawa, Kitchener, East Gwillimbury, Vancouver, Oshawa and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Toronto |
Internet | |
| Fredericton |
TV | |
| Edmonton |
Wi-fi | |
| Nanaimo |
Internet | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Loiselle
(@DarkSlave) reported
@Rogers what is up with your internet! Since your last major update which shut most of the system down. My internet has been down for 4 to 6 hours each day
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Michael Dolenko
(@MichaelDolenko) reported
@CapitalJen77 @BellMediaPR @Rogers While I think this was a poor decision, I have to say that executives do have business "interfering" in how their products and services are delivered... It's what they are paid to do.
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Big J 🇺🇦 🇨🇦
(@sir_muffin_yt) reported
@Rogers , @RogersHelps is an actual joke. **** you
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Siddarth Anand
(@siddarthanand) reported
@RogersHelps Hey, my rogers home internet is down near Lakeshore & Dixie in Mississauga (ON) from last 15 mins. Any known issues in this area currently ? Is this just me? Any ETA?
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Nat
(@T22Nat) reported
@tearexmama @RogersHelps It's back. I cannot keep track of this crap.
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Colin Smith
(@oldmugsy) reported
@Rogers Stop me if you've heard this one before ... Outages are the worst! And I've been dealing with one since 7 am this morning. What's going on? Postal code M9N.
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Krista Friesen
(@kristafriesen) reported
@Rogers I later had @TELUS come install a service and they were able to repurpose existing outlets to avoid drilling holes in the side of my house. It would have been appreciated if Rogers had contemplated that idea first.
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Jen
(@sellsy013) reported
@RogersHelps is there an outage right now?
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Tracy Anderson-Powell 🤘
(@DammitTracy) reported
@Rogers Is there a cell phone outage in Alberta? I can't call out. I just keep getting "we cannot complete your call as dialled" for any number, including voicemail.
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K.
(@_k31__) reported
@Bell please save me from @Rogers terrible service. They offer gigabit internet but don't even tell you that the internet will be down half of the time
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Erik Scholten
(@ErikFB1) reported
Hey @Rogers ... guess what Im doing?!?... Ya! Rebooting the system. AGAIN!! Of course. Cuz it never worx properly. So of course Im rebooting it again.
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Jeff
(@jm1414jan) reported
@Rogers @RogersHelps It’s down again
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*screaming in lockdown*
(@janeovision) reported
Anyone else dealing with their internet/phone data being down? @RogersHelps didn’t we already go through this?
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K.
(@_k31__) reported
@Rogers ridiculous internet "service" when it doesn't even work half of the time. I called in and was advised I'd have to pay $600 in cancelation fees and the best they can do is provide $3 credit for service outage #unacceptable
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Kari Silkwood 🇨🇦
(@kari_silkwood) reported
@janeovision @RogersHelps Couldn’t pay with credit at the grocery store today thanks to another Rogers outage!
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🐶
(@marmsipan) reported
@RogersHelps internet is down in Woodbridge 😒
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Erik Scholten
(@ErikFB1) reported
@RogersHelps Im not going to bother anymore... tried so many times. Told you to call me and asked to get it it fixed. Over two years now. If you wanted to have good reviews and recommendations for your service, you would have made an effort to correct it by now. IT JUST NEEDS A UNIT REPLACED!
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Info & News ☎️🇺🇦
(@DisabledOpinion) reported
I think it's been said here before but the fact that you now have to show identification to shop at @RogersBiz is terrible. You can see where these scummy companies want to go with #DigitalID. What a disaster. That's John Tory's company. #topoli #cdnpoli
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Sarah
(@mommy2sassykids) reported
@RogersHelps my husband was charged 22.40 in long distance charges. 3 phone calls and almost 2 hours of my life and still on his account. Patience is wearing thin. 72 hours, 72 hours…yet never gets taken off.
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little_one
(@little_one) reported
@RogersHelps our wifi is down (Thornhill). Are there any known localized outages in our area?
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Kevin
(@LockeKevin) reported
@RogersHelps I just finished a chat with your useless "customer service" Earliest someone can come is tomorrow between 12-2pm THAT DOES NOT HELP!!!!
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Matt Hamilton
(@redliner79) reported
@RogersHelps 20 billion investment eh.. Internet down again if our monthly payments increase switching to bell enough is enough
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Parshan
(@ParshanKabiri) reported
@RogersHelps internet has been out again since 10 am… Contacted support and they said the whole area is out in North York. What is the ETA?
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AMidnight
(@AMidnightE) reported
btw i use @RogersBiz internet and the outage was bad… and also my internet today went out like 3-4 times idk anymore!
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Kevin Quinn
(@qu84100739) reported
@Rogers Imagine $900 repeatedly dumped into the classroom 'phone box' every day. Or you having to go down to the school, to get it back.
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rem
(@rem00artz) reported
@Rogers there's another internet outage again! Why does this keep happening?
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JayT
(@jtersigni) reported
@Rogers @RogersHelps how come every time you send me an email about how you’re making improvements and going to be better, my internet goes down within a day or so. The irony is palatable. #EtobicokeDownAgain
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Nat
(@T22Nat) reported
@tearexmama @RogersHelps That is weird. I would check with them because it sounds like an issue on their end.
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Dale Rose 11
(@DaleRose111) reported
@RogersHelps Was concerned about neighbour who depends on Rodgers for medical connectivity. I have resolved the issue!
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M&M
(@mmr31) reported
@Rogers Would a trustworthy service provider continue to bill for an iPhone even after it was paid off & the 2 year term had ended - then refuse to refund the overcharge? A 20+ year client who has never missed a payment. Is THIS your definition of trust, Tony? @FP_Champagne