Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Fonthill, Brantford, London, Red Deer, Calgary, Collingwood, Fredericton, Ottawa, Whitby, Guelph, Stoney Creek, King City and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Richmond Hill |
Internet | |
| Toronto |
TV | |
| Fonthill |
Phone | |
| Brantford |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MB8MAN
(@mb8man) reported
@RogersHelps brah you down in Orillia???? It’s been hours and don’t tell me to try the online assistant
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ann
(@iGirll22) reported
@Rogers @RogersHelps hey people i guess having 4 cell phones wifi and tv with Rogers means nothing and a customer for 8 yrs they won’t waive a $50 admin fee. wow. Mr Rogers might not be able to tip his driver without that fee i guess :(.
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps No help whatsoever... #rogerssucks #rogers #rogersignite
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Myles
(@por_qpine) reported
@RogersHelps Been experiencing intermittent packet loss the past week on my Rogers high Speed. I've tried calling in, but your support hangs up after a lengthy wait? Constant hiccups of 5-10% packet loss makes the service useless for VOIP/vid calls/gaming/etc., what gives?
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S V
(@VaidSuruchi) reported
@ac77 @RogersHelps What a lovely reply I get from @RogersHelps .. the ticket I opened yesterday after spending 2 hours on the phone has been closed without fixing the issue or even checking with me if issue still exists.. wow
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DB
(@BeaconForChaos) reported
That led to multiple rounds of slash-and-burn economics at @Sportsnet, where many pricey on-air talent have been canned over the last 8 years, as poor ratings were never able to command the ad dollars @Rogers needed to make their @NHL deal profitable. /4
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Scott Sherriff 🇨🇦
(@Scott_Sherriff) reported
@RogersHelps internet down. Could use some assistance
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Roxanne Bartel
(@RoxiRaeBartel) reported
@ScottyDoezKnow @Rogers @Sportsnet I should have known better. When they don't offer even a 7 day trial you can bet the service is for-****. That has really proven true with #SportsNetNow. If I had known just how bad, I'd have kept my CC in my wallet.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
@Rogers as the owner of Sportsnet, you disgust me with the amount of gambling ads you have on during these playoffs. As a customer of your wireless service, I have doubt in you going forward you're no better than a ****** dealer. People don't need that vice jammed down them!
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Dating Coach Darren G
(@DarrenDating) reported
@Rogers your service is NOT reliable. I left Bell for the promise of something greater... you've failed. Our internet goes out daily, multiple times. #Thornhill Instead of worrying about your boardroom leadership, maybe you should concentrate on being a leader in reliability.
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Peoples Temple Ag Project
(@KKoolyk) reported
@Rogers What is going on in your service area? It’s currently terrible. One second it’s working, then no bars, or 1 bar, LTE then 3G then E. it’s all over the place.
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Matthew Cann
(@Matthew_Cann) reported
@NHL @MapleLeafs #LeafsNation GAME MAN-AG-MENT **** THIS LEAGUE GAME OFF @ROGERS NEVER GIVING MONEY TO THE NHL EVER AGAIN.
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ashwin alexander
(@alexorer) reported
@RogersHelps I have been experiencing unstable internet (downtown Toronto) for over 24 hrs now. Will this be resolved anytime soon?
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Rob Mason
(@RobMason66) reported
@ac77 @RogersHelps Seems as tho they made their profits with everyone being home for the last 2 years that now whatever they wanna charge or do they don’t care about losing customers!! That’s horrible
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps @ViNaLSN Why do you insist on lying to customers and telling them you will help .. lol... #rogerssuck
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Problem solved... Cancelled services with Rogers...apparently I'm not the only one having issues, not the only one receiving no help, not the only one that cancelled services
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Joe Debrincat
(@slimskatey66) reported
I woke up at 7 am for the Spurs match. Internet is down. When the internet is down that means the phone and TV service is also down. I’ve watched the premier league on my phone all morning. Called Rogers and my postal code has an issue. Sort it out @RogersHelps
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Yawdi's®
(@yawdis) reported
@RogersHelps have spent a total of 1hr 45 min yesterday and 40 min today trying to get help. I had to callback, now i am on hold and will need to wait over 3 hrs. How did the service degrade this much? Taking 5hrs of anyone's time is not acceptable
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Still Wearing A Mask (He/Him)
(@chrispytwist) reported
@RogersHelps a little help? Internet is down here and the standard reset of the modem still gives me the flashing red light
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Still no help from Rogers... The tech of course said it's not an equipment malfunction
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Awful ... Tech can't do anything. Making excuses... Doesn't know what's going on... Useless as RogersHelp
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Allan C
(@ac77) reported
@RogersHelps @Bell Not only has this been an experience of nothing but frustration, but I've learned the Rogers support people like to lie, having just been told over chat that there is an area outage... Except that's what we're using to talk to them.
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attagirlJ
(@attagirlj) reported
@yoTUCKER @RogersHelps I believe the full sentence is “**** this ****, I’m out…”
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Eddie Sheerr
(@EddieSheerr) reported
@RogersHelps I’m trying to get some info on Rogers packages and haven’t been able to get onto the main site all day to look. I’m not currently a Rogers customer
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RS
(@RONsal3) reported
@RogersHelps internet connection dropping all day. This is the third time in as many months. This experience has been awful, especially after being forced into switching to Ignite.
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Allan C
(@ac77) reported
@RogersHelps after 5 days of service interruptions, starting at 11:30am everyday, the technician finally came just to tell me that Rogers has their own scheduled maintenance and there wasn't anything he could do. Based on my description, he figures it's a backend issue at Rogers
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HodgKnob
(@HodgKnob) reported
@Rogers There some kind of outage in the North Oshawa/Durham area? Haven't had nothin since...about 7am
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Eddie Sheerr
(@EddieSheerr) reported
@RogersHelps I will say the social media customer service is very, very good!
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps It's sunny here and no service...stop lying... It's your incompetence and not mother nature
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Rob Mason
(@RobMason66) reported
@RogersHelps Hello, I got your message, your customer service rep looked into this for us with my wife and I on speaker and said there is absolutely nothing he could do to save us anything! So Do we have to look into different options now from somewhere else?