Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Halifax, Surrey, Toronto, Scarborough, Brampton, Victoria, Montréal, Nepean, Whitby, Mississauga, Alliston, Vancouver, Nanaimo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Halifax |
||
| Calgary |
Internet | |
| Surrey |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian REOCH
(@AdrianReoch) reported
@CP24 Not a @Rogers customer intentionally. Stayin with Freedom.
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Bonnie SHIFTGIRL
(@shiftgirl1978) reported
@Rogers Still zero service a day later !!!
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nambi_
(@nambi_) reported
@RogersHelps Problems happens especially with IT. Had some issues with purchases as the txt for verifications were not coming through, they came 10 hours later. Must have been a stressful day for rogers, otherwise..solid service.
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𝕽𝖆𝖑𝖋𝖂𝖎𝖌𝖌𝖆𝖒
(@ralfwiggam) reported
@PeelPolice @Rogers They also want to tell all #Rogers customers. THEY ARE BEING WAY OVER CHARGED FOR SERVICE!
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Amanda Mae Risser
(@AmandaRisser1) reported
My data internet seems faster now. I'll let you know what happens when the advertised "slow internet speed" after 10GB kicks in with my unlimited data. @Rogers @RogersHelps @RogersBiz
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K. M.
(@MiniKayTee) reported
@RogersHelps Can’t wait to see my refund this bill! 24 hours without service! Should be a good one
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julie
(@julie44627826) reported
@Rogers my phone still is not working please fix this I need to work this is 2nd day now I'm loosing money
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Andrew van Niekerk
(@Andrew_vNiekerk) reported
@RogersHelps at the same time my wireless service went down, so did my Rogers TV and Internet service. I'm still without TV and Internet. @Rogers
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Lucie😷 🇨🇦💚🔞
(@_LucieBee) reported
@RogersHelps I want a CREDIT. you bill me if I'm 13 days late, your outages were a huge disruption as I have doctor appointments, an elderly mom, a brother w/a pulmonary embolism in both lungs, my health & a spec needs child at home. WT actual **** ROGERS. This is unexceptional. I want credit
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A ROGERS USER 😡
(@rogers_plz_fix) reported
@Rogers The intermittent disconnects is a huge problem when you are trying to teach a class. There is land for sale in Shediac, purchase it and start building your tower to fix this annoying issue. Almost a year ago, a Rogers rep stated this is the TRUE problem. Yet, here we are!
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CG
(@smil3ytweets) reported
@Rogers hello?? Home phone and home internet down
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Getmehome
(@Getmehome3) reported
@Kartik79202984 @RogersHelps Never....at best 1/30th of your bill. IF Anything more will likely be a coupon for your next phone purchase from Rogers.
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Nicole Hickey-Godin
(@lisanicolegodin) reported
@aridler @RogersHelps @Rogers That's awful 😞
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Disisitby
(@ginnister) reported
@RogersHelps Super happy for them. When do I get my cell service back?
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Tyler R
(@born2run1982) reported
The 17 hours without service yesterday from @RogersHelps is unacceptable and may be the tipping point for this long time customer to jump ship... @Bell @TELUS how can you entice me to jump to a more reliable network?
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🍁🇬🇧Bayne🌎☢️☣️ ⚓
(@branzack96) reported
@RogersHelps wow widespread service loss all day but on @chatrmobile and could not even get an extra day before my wife's prepaid was cut. Shameful, disgusting, figures one of the big three would be that greedy.. #HeartlessRogers #MoneybeforePeople
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MstrWolf
(@MeanMrWolf) reported
@deathvortex1500 @MakhijaMD @RogersHelps Doesn’t work if there’s no service.
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Stephan🇨🇦
(@piko72) reported
@RogersHelps Can't pay my overpriced bill this month, my bank did a software update and now there's no service for SOME user.....
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Dayle Fleming
(@dayledougie) reported
@arandhawa21 @ChrisSagal @RogersHelps How is it greedy to want your money back for a service you didn’t receive? 100% we should be credited on our account for the day. That was not okay. Rogers is the most expensive phone company. In the world. They can afford to compensate us.
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Danielle
(@MissyRose84) reported
@RogersHelps my internet is down in Kitchener...is there an issue??
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Dana Bentley
(@common_st) reported
@josh_assad @Rogers People everywhere always have cell service! 📞
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Sara
(@starkinly) reported
Hey @RogersHelps I still don’t have any cell service (thank God for wifi) any eta of when it will be restored and when I will get a credit for 2 days and counting of no service? I can’t call you or anyone else.
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Andrew van Niekerk
(@Andrew_vNiekerk) reported
@RogersHelps at the same time my wireless service went down, so did my Rogers TV and Internet service. I'm still without TV and Internet.
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Lucie😷 🇨🇦💚🔞
(@_LucieBee) reported
@peter101s @crazymama_2 @RogersHelps I missed appointments too. Uh, if the calling doesn't work you can't have a phone call appointment...this shouldn't have too be explained. Its commonsense. Mine bills me $125 cuz I'm rare blood disease w/st. Mikes hospital.
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Jean-Luc
(@Jewh00) reported
@cynthia_chan @RogersHelps You realize that EVERY mobile tower is required by law to put a 9-1-1 call through even if they’re not the provider you’re paying for. If 9-1-1 wasn’t working it wasn’t a Rogers issue.
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Disisitby
(@ginnister) reported
@RogersHelps Oh! I found out deep in the comments section that you have to restart your device for the service to come back. Where are your communications and change management experts? Dropped the ball, folks. @RogersHelps @RogersBiz
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Angela O
(@partymomma) reported
@breakfasttv @CityMelanie @Rogers claims no credit for disruption of service even though they usually do that. It is unacceptoble. Report on that!
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🍁🇬🇧Bayne🌎☢️☣️ ⚓
(@branzack96) reported
@RogersHelps Told you.. Pathetic apologie and no compensation for millions of customers left without service all day.. As I said I know how service providers work based on working for one
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Reality Hits🇨🇦 alone time=my sanity
(@thesolo_HelenV) reported
Day 2 of no cell service !! 😕 @Rogers #Rogers #rogersoutage
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jaye
(@jayfreezin) reported
That awkward moment when you need to call in sick from work but can’t because of the @Rogers outage...