Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (63%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Welland, Brantford, Toronto, Montréal, Mississauga, Brampton, Hamilton, Dorval, Kitchener, London, Newmarket, Guelph, Richmond Hill, Laval and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
Internet | |
| Brantford |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Montréal |
Internet | |
| Mississauga |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Alannah Gillan
(@gillan_alannah) reported
Terrible customer service and a botched phone upgrade from @Rogers are you surprised? Because I’m not. @RogersHelps
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Howard Wasserman
(@HowardWasserman) reported
@RogersHelps are there service interruptions in the L4J area?
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Melissa B | Sports Nutritionist
(@mbouf) reported
@kyleroussel @RogersHelps There was a tiny notice DEEP into my billing that said my current promo was ending at end of last billing cycle. In a place I never look. No email reminder or anything. Tell me how they need $110 more per month for the same service I’ve had for 2 years. It’s criminal.
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Marc A🇲🇹🇬🇧🇨🇦
(@londondoghouse) reported
@RogersHelps The internet in Malton keeps cutting out. Is there a problem?
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Akash
(@akash_p1989) reported
@RogersHelps this is 3rd time in 1 month, unplanned service outages during weekdays. This new Ignite box is really next generation. "Best is never going to come..."
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Jonna Pedersen (Get vaccinated)
(@littlemissperky) reported
@RogersHelps can we expect another day of intermittent service in Whitby? #drivingmecrazy @bell maybe we can get Fibe in Whitby sometime soon??
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Melissa B | Sports Nutritionist
(@mbouf) reported
If @RogersHelps wants to keep me as a customer, they better have a better bundle deal for me than suddenly increasing my current Ignite bundle to $110 MORE PER MONTH and saying there are no promo offers right now. Live chat was absolutely useless.
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Phil Boileau (Bwa-Lowe)
(@SportingPhil) reported
@mbouf @RogersHelps I couldn't tell you how much I hate this. Having so many friends/family understanding support, those agents are made to speak to people on the phone WHILE chatting. This is why you never get real answers of feel heard. Multitasking is not real, customer first is a lie.
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tiff (taylor's version) ✨
(@renesrosie) reported
@MapleSteves @RogersHelps Where did you get this 3-5 hours from, did you contact them? Having the same problem
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Asif Khan
(@11asifkhan11) reported
@RogersHelps service keeps going up and down all day in southeast Ajax. Very disruptive to my work day. When will it be fixed?
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Steven
(@MapleSteves) reported
@RogersHelps there is an internet outage in the Warden and 16th area. We need assistance please
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Brad Axford
(@patrioticleaf) reported
@RogersHelps @londondoghouse Cut out here on Exeter rd in London too @RogersHelps
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Robbie
(@RobbieGamers) reported
@RogersHelps tell your ******* tech to stop playing with my cable ... I’m going to cancel next month
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Steve Jarosz
(@sdjz1963) reported
We have been overcharged since the plan changed and being told it's our problem. Disappointed with their customer service. @RogersHelps
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ismail S
(@91_ismaill) reported
@Rogers is there an outage in brampton in the L7A side?
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Sebas1509
(@Sebas001509) reported
@RogersHelps there are some discrepancies between the balance shown on my MyRogers app and the total of my bill. Can you help me out with this?
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Kyle Roussel
(@kyleroussel) reported
@mbouf @RogersHelps No doubt working from home has caused a mess for customer service agents, resulting in delays. But that doesn't excuse their predatory and ***** practices of burying important info. Any agent can help....it just depends on what their script and procedures allow them to do.
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Melissa B | Sports Nutritionist
(@mbouf) reported
@kyleroussel @RogersHelps And live chat basically told me to look in my account and if no offer is there she can’t help me. And it takes her 10 mins to reply to each message I send her.
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RachelNatalieArt
(@RachelNatalie33) reported
@RogersHelps It has cut out in my area. I've already sent a DM.
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Cecily Doyle
(@CoutureWriter) reported
@RogersHelps Is Internet down? We’ve been out for the last half hour in Woodstock area.
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Gerry Mahar
(@GerryMahar) reported
@RogersHelps is there a known service outage in Nackawic NB this morning?
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Erin Strickland
(@ErinStrickie) reported
from
Toronto, Ontario
@RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs
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Ben McCord
(@benmccord) reported
from
Oshawa, Ontario
.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?
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GOOSE 🇨🇦♿🏳️🌈
(@goose68ca) reported
@RogersHelps It says something is gone wrong please try again later. And I cant go to a store so i guess I might have to give up my cellphone service
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David Stephens
(@BostonBrand77) reported
@Rogers @RogersHelps is there an outage in St. John's NL? Our internet/cable has been spotty this past week and is currently out. Says the co-ax might not be secure or need to change jacks, but its never been a problem before. Help?
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MB
(@bettsyboy98) reported
@Rogers an hour and a half on the phone to replace a phone, two “system errors” and after said hour and a half…hung up on. What the hell?
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Nicole Anatol
(@NicoleAnatol) reported
@RogersHelps I called 3x: June 15,18 & 21 to get my $290 credit applied to long distance bill. Each time I was assured the credit would be on my account within hours, yet here I am again with it not happening. Abysmal service & am very unhappy I have to reach out, YET AGAIN!
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Melissa B | Sports Nutritionist
(@mbouf) reported
@RogersHelps I am logged in to MyRogers and there are no exclusive offers. I don’t understand how it’s my job to find myself offers. And how live help agents can’t seem to help me out.
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cynthiadannbeardsley
(@LanguageArtsSci) reported
Why won’t @RogersHelps tell me why my email is linked to a cell phone number that has never been mine ? @CRTCeng
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Ryan Butchereit
(@Whataloadofit) reported
@Rogers the solution to my technical issues and poor internet is not to add more data to my cell phone plan... Fix what I'm paying for