Rogers Outage

@RogersHelps hey there! Internet has been out for over an hour in the Cambridge (galt) area, headed to work soon I hope this issue gets resolved

@RogersHelps I already contacted support and they said they could send a technician Friday. That’s a joke

A @RogersHelps representative dropped by our office a few minutes ago to sell us on Rogers Fibre service. I guess she wasn’t aware that we had Rogers Fibre installed three weeks ago, ordered in August.

@RogersHelps Doesent help

@RogersHelps hey question for you I have the super sports pak with Cogeco why is ohl games not shown in HD. Cogeco says its a Rogers issue. Please let me know

@BenGoldenthal @Rogers @Bell Bell is no better especially when the weather is bad

@RogersHelps I have used Crave, Netflix and YouTube from my phone to Chromecast with no issues like this.

@ReaperDieDieDie @Rogers SHIT WAIT I FORGOT TO GET RID OF THE IMAGE FOR A REF OF WHAT TO SAY HAHDJJS

@RogersHelps All Ignite services have been down for almost an hour, on hold on phone for 15. Rogers needs to acknowledge and address an outage in Whitby.

@RogersHelps seems all of our IPTV went down. “Trouble loading” error, subscription required message on every channel when we have top tier package, and looooooong please wait messages. All systems including eero reboot. Not a connection or data issue. Still have 800Mbps down

@RogersHelps pretty sure there is an outage in High Park. 77 quebec.

@RogersHelps Folks...when, just when will you fix the streaming issues I've consistently had for years. 1st and 2nd period are not bad. 3rd is totally unwatchable. Buffering every 30 seconds. Oh and it's on Roger's 500 internet as well. Reset chromecast ✅. Reinstall app ✅. Still not working

@RogersHelps I spent 47 mins waiting for someone to just answer me on hold.. I also wasted data waiting for someone to respond to me on your live chat only to tell me there’s an outage and it will be fixed anywhere from 3-5 hours or 24 hours. People work from home and y’all aren’t reliable

Came home hoping to catch up on my shows and of course Rogers On Demand is STILL not working. Just a black screen. What the hell @rogers!

@RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

@RogersHelps NHL Live is an absolute joke this year in the Chromecast. Worked perfect this year and now choppy and errors all the time. What a waste of money.

someone pls help @RogersHelps

How is this game not on TV, @Bell, @CBCOttawa and @Rogers letting soccer down once again. Game should be on either @TSN_Sports or @Sportsnet not @onesoccer

@RogersHelps Edge has the commercial break issue. Chrome works through commercials but has crashed three times through 1 period of play. Yes I can keep trying other devices...but that kinda defeats the purpose.

Figures @Rogers shitty internet would crap out during the leafs game. #leafsforever

@Rogers you people are the worst phone provider ever.

@RogersHelps You have. It's on file. Known problem travelling through here. Hence a new tower was installed. But has no positive impact.

Pathetic - @Rogers tech services my neighbours home, cuts my service - no internet, no cable, no landline - and I have to wait two days to get another tech out to restore my services. Incompetence in action!

@RogersHelps Restarting fixed the issue. I should have thought of that. Thank you.

@RogersHelps I suddenly don't have network access. I can't even call Rogers. I'm borrowing a business's wifi. Summerside, PEI. Help, please.

Rogers increased my bill by double than what was agreed upon on my new Internet plan. Had to threaten to cancel to get the original offer. Never trust an incoming Rogers call. Especially their 3rd party call centers. 🖕🏽 @Rogers

@RogersHelps Except mine isn't working on your 3g or 4g networks. Been raising that issue since Feb 2019. Told a tower would fix. And hasn't.

@RogersHelps Service in Conestogo has been down since at least 2 pm. Cable, internet and home phone are all down. Please notify when service is up and running again.

@RogersHelps you (still) have no LTE service from Toronto (downtown) to Malton part of Mississauga

@RogersHelps @RyanSnelgrove Its down in conestogo still

@jananexo Too bad. I had to call @RogersHelps last night and they were excellent. Problem solved in less than 5 minutes.

@dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

@sssssssssierra @Rogers facts .. i’ve never had a phone bill without a problem

@sssssssssierra @Rogers i hate them ****

@sssssssssierra @Rogers rogers charged me $291 this month because last month they only charged me 50. seems like a personal issue and it’s not mine .. i’m not paying it

@RogersHelps Hello, I just got off the phone with your customer service team and it was one of the best customer services I’ve ever received. Thank you!

@BoolePapi @Rogers I’m about too, I heard the service isn’t great though like if you go up north and stuff

@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

@RogersHelps Obviously. We’ve also had two different technicians here to fix it and clearly that didn’t work. I’ve spent countless hours on the phone with Rogers. So annoying

@RogersHelps our internet is not working, nor our tv. The light on the modem is sold but we are not able to connect.

@RogersHelps i seem to be having issues with my pvr. It was fine last night. This morning it has no display. I have unpughled and restarted twice. It gets to the “boot” point then everything goes off again. No time, no dashes, just blackness.

Pretty much done with Rogers. Slow to no response and Paying 350 bucks a month for your services is insane.@RogersHelps

@deftonesgrrrl @Rogers That’s ridiculously poor customer service. Hope you find a better option

@RogersHelps is there an outage in Ajax rn as my ROGERS Ignite is out. Blinking light and I have rebooted it but still the same

@RogersHelps I’m actually watching on my tv on cable. The announcers sound fine. I’m talking about the crowd in the arena. You can’t even hear how the atmosphere in the rink is. It would be nice to at least get a sense of it. This has been an issue since day 1. TSN’s mics were much better...

@RogersHelps no thank you .. never subscribed to such service .. and Apple replaced this inphone 7 plus for me due to connectivity issues

@RogersHelps had this issue with twitter and my connectivity for such a long time

@Rogers Rogers sucks

Hey look @Rogers is down...again. Was down 8 hours yesterday, over a day 3 weeks ago and for a few hours a couple weeks before that. Also the security set itself off several times during the summer. Ridiculous! I'm switching to @Bell and can't do it fast enough.

@RogersHelps It will NOT help

@RogersHelps I'm hoping it doesnt get to that but a Manager on the phone has confirmed that I got screwed and honestly I'm furious and not sure what to do...#👹👹👹 ****** by @Rogers Bad! @bellcanada

@RogersHelps Still suffers from pixel issues audio sync issues wifi issue. Ignite home phone audio issues and powers goes down can’t use 911. Voice remote doesn’t always work. Service is still over priced considering it’s over the internet streaming.

@RogersHelps Still on phone with Rep seeing if this can be fixed before I cancel my service...This isn't only losing the service that went up in cost, it's the fact some sales rep fraudulent sold Me a service/package that was gonna be cancelled or removed...Nice treatment of longtime customer

@Rogers what has happened to the internet in Bowmanville. It’s been absolutely crap for the past month/2 months. I’m ready to switch companies! So frustrating!

I agreed to the terms and confirmed my services again and the @Rogers customer service rep implored me "sir your a valued customer, I'm calling to renew your current service...My NHL package is gone and customer service says this was gonna happen all along..#ROGERSFraud/Sales #👹

@RogersHelps It didn't record because the Nextbox is horrible. Not the first time it's not recorded. It recorded 14 minutes of an hour program with 84% of the memory used.

@Rogers @bellcanadalies @Bell Its 830pm been on phone for 20mins with Rogers as my NHL PACKAGE is gone. Rogers called Me in July asking Me to renew my services and I agreed to renew the exact same service and confirmed my NHL package and they told its went up sir by 15$ a month

@RogersHelps Hi. Just wondering if Rogers is trying to fix the issue of Ignite picture freezing and sound dropping off..been reading forums that a lot experience this issue..I am & it’s annoying.

I can't wait until March when my @Rogers contract is up. Monday Night Raw was all lit up to record and when I turned on the channel it was NOT recording. Worst cable network EVER. I am done!!!

@Rogers Wrong commitment, false promise. Need support.