Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Edmonton, Winnipeg, Whitby, Langley, Woodstock, Calgary, Cambridge, Montréal, Victoria, Ottawa, Nepean, Bradford West Gwillimbury and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Toronto |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Wandering Bigfoot
(@WanderingBigfo1) reported
@RogersHelps This outage isn’t over. I still have no internet. Why are you telling people it’s fixed when it isn’t? #Rogers
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Amy Veira
(@Amy_Veira) reported
@RogersHelps @Rogers Any further updates since the last one was 5 hours ago and still many without service???
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curse
(@Cursezy) reported
@maizulaa @Rogers I love to see someone else hating on their **** service as much as I hate it
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INHUMANENATION
(@inhumanenation) reported
What exactly was the cause of the outage and how can it be prevented in the future? @Rogers
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gulbertos
(@Gilbert13007641) reported
@RogersHelps ***** a full 28 hours since internets been down in Aurora, your dumbass company and its lot of ppl are so useless
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Brandon Roach (Fully Pfizer’d up)
(@BrandonRoach21) reported
@rogers @RogersBiz **** YOU AND YOUR NETWORK OUTAGE! You need to be better than that! I hate being a customer! This is the 2nd time that YOUR network has gone down for an entire day. It is garbage and Bullshit!!! You need to do more than a credit on ppls account!! **** YOU!!!
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Tim
(@DRD_Tim) reported
@mjtaylor24601 @Rogers I can't believe they haven't even been required to disclose the cause of the outage yet.
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idk
(@YellinIntoVoid) reported
@RogersHelps Y’all also have some audacity to gobble up most companies and then take this long to fix things when there’s an outage. You shouldn’t have this monopoly since you’ve essentially brought the whole country to a standstill for last 36 hours and haven’t even given us an ETA.
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simon king
(@unfamous) reported
@Rogers internet service finally matched its customer service.
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G-Man
(@ba_split) reported
@TurnbullDave @Rogers MTS should come up with a promo. If down more than 12 hours $100 credit.
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Ashiq Jeddy
(@jeddyashiq) reported
@RogersHelps Bring a Roger's customer for more than 2 decades the last 2 outages and company not coming out and providing a ETA or what went wrong did the privacy of the customers safe/not! Is making me think to switch! You guys Suck!
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Clifften Gil Dannville 🍁
(@CGDannville) reported
@RogersHelps When Rogers TV became a problem, I cut it. Internet too. (Little did I know the new ISP was on Rogers backbone - now I do.) Cell down, and no internet. Revenue is lost for the day. My US client is not happy. Last vestiges of Rogers will be gone this week, and a new ISP too.
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Charlie Currie (Correct Politically)
(@CharlieCurrie) reported
If karma means anything, Rogers did take $40 from me in November and never did give it back. @rogershelps doesn't really. #rogersoutage #karmaisabitch
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Mr V
(@Mr_Mr_V) reported
@RogersHelps Home internet still down in Brantford. Are customers to expect home internet services within a week? Amazing that @Rogers don’t have a process to restore home internet services even in 30 hours of its failure.
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noam Gold-Utting
(@noamgu) reported
@jimmygotyme @RogersHelps Don't pay cancellation fees. They drove you away, you didn't cancel.
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NICKY266
(@NICOLEK266) reported
@RogersHelps Here's a good question. How is Rogers tweeting and sending out bills and **** if EVERYTHING IS DOWN?? WHAT ARE THEY USING THAT WE DON'T KNOW ABOUT!!!???
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Deborah Enoma
(@enomaomorogieva) reported
@RogersHelps My internet is still down at North Your
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Mike
(@_MikeDeCris_) reported
@RogersHelps Bullshit Rogers....vast majority means 51% of people what about the other 49%. Nobody I know has service restored.
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Laura Reid
(@LauraRe09210496) reported
@Rogers any idea when home phone service will be restored?
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LY
(@QZTAcct) reported
@themetalicone @RogersHelps @Rogers I doubt it's just a "mistake". It's going to be a result of corporate corner cutting to maximize profits leading up to the conditions where this could happen, aka, why we're never going to get a straight answer.
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Raph
(@Raphs_S) reported
That press release should read the “MINORITY” of service has been restored @RogersHelps #rogersoutage
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Bret Milligan
(@BretMilligan) reported
@Payneleonhart @RogersHelps Sorry to hear that. It worked for me from about 10pm till 2:30 when i went to bed. But now things connect, slow mind you, but when you load a game it says not connected to the internet even though the test went ok. Except psn test is slow or fails. Probably due to bad upload spd
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Adrian Hey
(@stormygurl) reported
@RogersHelps Still without internet service in Lambeth area of London...July 9@12:35pm
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Aroon Baksh
(@aroon_baksh) reported
@RogersHelps When can we expect internet service to be restored in Stouffville? As of 12:31 pm, it is still not working!
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s g
(@sg98585731) reported
@RogersHelps STOP LYING, everyone I around the country still do not have their service back neither is mine in Ontario. Show anything different!!!
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Andrew Wight
(@wight_andrew) reported
My internet is back today but it’s still really spotty. What the hell @Rogers? My fiancé and I pay out the *** for your internet. Get your **** together, FFS.
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LH
(@LHAngels) reported
@RogersHelps No home phone still, two days now, amongst the other outages and some seniors in families only have the phone as their source of communications. Never, ever had an issue with Bell phones. Something definitely needs to be addressed in this whole issue!!
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Calgary Buzz
(@CalgaryBuzz) reported
Yesterday's Rogers outage in Canada is demonstrative of why a @ShawInfo and @Rogers should NOT be able to merge. #Canada needs MORE competition - not the continued consolidation of oligopoly telco providers.
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Alex
(@BigDataAlex) reported
@RogersHelps You should take this message down until you resolve the situation. This is a shameless attempt at trying to make the situation look better than it actually is. Still tons of customers without service.
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Adair Thompson
(@adair_from_ns) reported
@SadBillAckman @Rogers @stevemccaff Fail. Obviously. Typing fail!