Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Whitby, Coquitlam, Orléans, Lacombe, Mississauga, Newmarket, Halton Hills, Gatineau, Cambridge, Oakville, Winnipeg, Dunnville and Midland.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
||
| Toronto |
Internet | |
| Whitby |
Internet | |
| Whitby |
Internet | |
| Coquitlam |
TV | |
| Orléans |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Huehn
(@JHUEHN31) reported
@RogersHelps SNNOW Bruh, my timeline is right there. Been on this garbage for a while. What # do I call for Sportsnet Now without having to leave a voicemail. How do I talk to a human being?
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tara
(@taralparkinson) reported
I have to give credit where credit is due: @RogersHelps lived up to its name tonight. Got confirmation that the issue I encountered is an actual issue (as opposed to me being bad at tech haha), set up w/ temp solution + plan moving forward. 11/10 on customer service tonight.
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Todd
(@RoboPog1) reported
@RogersHelps No, I have only watched on my TV rather than a phone or computer screen. Appreciate these issues being passed along to the tech team. Looking on Twitter and Reddit, many people have been experiencing these issues on an ongoing basis. Thanks
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gymguytrades
(@gymguytrades) reported
@rogers your cgi boards are awful on the @EdmontonOilers game. Please get rid of them
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khagesh
(@KhageshPandya16) reported
@RogersHelps It was the call from rogers. Woah was not expecting this from you guys. You did not even ask me about my mobile number and redirected me to Fido🤦. What should I expect if you can not give support to the guy you are selling.
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khagesh
(@KhageshPandya16) reported
@RogersHelps I have clearly said the call was from Rogers and they have created the account but they never placed the transaction. You can check that info by my mobile number. If you are interested in helping.
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&
(@starch_56) reported
@RogersHelps I did not have any internet all day - restarting modem doesn't help - can't get through to live chat, anything y'all can do??
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Joel Preszcator
(@jpresz) reported
@RogersHelps I just scan the QR Code with my phone because that seems the quickest way. Not sure why the AppleTV app always makes me re login, I’ve been reading that this happens to a lot of people.
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RifegO
(@Rkdgms) reported
@RogersHelps Losing connection often please fix!
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tara
(@taralparkinson) reported
@ColinHodd @RogersHelps I have to give credit where credit is due, though - the customer service from @RogersHelps through the bird app has been great
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RH
(@RGHall) reported
@RogersHelps seriously, what the actual ****
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Todd
(@RoboPog1) reported
@Rogers @NHL @Sportsnet What's there to look forward to with the extremely poor streaming quality, interface, and user experience on SN Now? Bring back NHL Live!
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Almost Intelligent
(@ColinHodd) reported
@taralparkinson @RogersHelps Every year they make it harder to just watch the damn hockey.
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Alison
(@alisonstortz86) reported
@RogersHelps Didn’t work doing that! CC is still coming on in app even though turned off on my phone and Roku. Just get the damn @Roku app set up already!!! @Sportsnet
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PenniacGiant
(@PenniacGiant) reported
The Sportsnet Now framerate is garbage. So glad @Rogers killed NHL Live!! /s
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Mike Fields
(@Bigredsfan83) reported
@RogersHelps down again Newmarket.... L3X 2B1 area code... reboot not helping
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Adam Kirshenblatt
(@Kirshenblatt) reported
@RogersHelps your performance tonight has been awful. Had to reboot my ignite boxes three times. The hockey game was at least a minute behind everyone else's. And now TV isn't working at all... failure of a night
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Todd
(@RoboPog1) reported
Hey @Rogers @Sportsnet - it's 2022. Think we can get a QUALITY SN Now NHL stream without losing any frames every 30 seconds? - Checking in from my 500 mbps network using an Apple TV 4K
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T
(@tyleramart) reported
I see @Rogers has STILL not fixed the SN4k channel 507 stutter problem.
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khagesh
(@KhageshPandya16) reported
@RogersHelps I think I am gonna cancel the deal. Given how pathetically you are dealing with my case. With zero interest in solving it.🤦
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tara
(@taralparkinson) reported
@RogersHelps I'll send a DM, sure, but I've already sent a request to Apple for a refund. everything I have found online says it doesn't work if you subscribe that way...which is annoying because the email offer specifically said to do it that way.
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🌔
(@maamoonateia) reported
@RogersHelps @rgnmchll my wifi is not working
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Healthy.Sarcasm
(@HealthySarcasm1) reported
@Rogers your virtual assistant Anna isn’t helpful; was transferred to customer service & have been waiting for 25 minutes for a rep to come online. At the same time my husband has been on hold for 1.25hours without anyone picking up the line. Horrible service. So disappointed.
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CircularLogic
(@CircularLogic89) reported
@ColinPenner @Millzy1982 @RogersHelps You might consider discussing with municipality. There can be local issues other than merely providers wanting to ***** towers. Sometimes residents might object to the ******** of cellular towers
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mrwilburman
(@mrwilburman) reported
@RogersHelps My Wi-Fi Is so slow today I usually get 4ms and 500Mbps download today i got 35 ping and 30mbps download (brampton ontario)
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khagesh
(@KhageshPandya16) reported
@RogersHelps I was with Fido then I switched the Carrier. I think Fido is owned by Rogers. Someone from your sales team from Montreal reached out to me with an exclusive offer. I was skeptical due to scams happening nowadays. But I confirm by calling your customer care if it was legit call.
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Brittany Tiffin
(@betiffin) reported
@twiggy111 @RogersHelps Down in Tavistock too. No outages listed in link on here, but Anna tells me it's more than just me....would love some details as to why and an ETA on restoration.
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tara
(@taralparkinson) reported
Hey @RogersHelps sure would be nice if you fixed the SNNow app so you can actually connect your apple subscription to it. Never have I been so frustrated trying to use an app. Needless to say I've asked Apple for my freaking money back.
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Jon Paul
(@JonPaul57700828) reported
@Apple @RogersHelps hi Apple, I bought SportsNet through you guys but it keeps crashing and Rogers support say that’s an issue on your side. Copying them in for any questions you may have, but apparently it’s a well known issue (at least on the @RogersHelps side
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cody
(@cody34543960) reported
@RogersHelps fix your stuff my internets gone. Help please