Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Oshawa, Whitby, Orangeville, Richmond Hill, Calgary, St. Thomas, Mississauga, Montréal, Thornhill, Brampton, Pickering, Langley, Halifax and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Oshawa |
Wi-fi | |
| Whitby |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MCB719
(@McB719) reported
@RogersHelps hello. I woke up to my internet not working and TV is down. When will this be expected to be back up. My wife and I work from home and it's important we have internet!
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Nick Sim
(@NSim419) reported
@RogersHelps really enjoying the customer service and false information that is continuously being provided. Clearly you do NOT want my business.
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Jan Rose
(@rosejaaann) reported
No internet. @rogers Need help
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Eleni 🇨🇦🇨🇦🇬🇷🇬🇷🐶
(@Eleni80473775) reported
@Bandreescu_ @Rogers Wish I could but my expensive internet is down right now
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Wade
(@TopangaSea) reported
@longleysunsport @mikeinboston @Rogers You could see this coming a mile away,Rogers has been cutting cost the last couple of years and this seems to be more proof of this.That NHL tv contract is the worst thing that’s ever happened to Sportsnet that’s left a trail of casualties.
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Marilyn Menz
(@MarilynnMonster) reported
That feel when @Rogers is not able to fix your #internetissues and it's been almost 4 months. #sendhelp #losinghope
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Valiant
(@ValiantEffortPM) reported
Sick internet service @RogersHelps
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❤️ Griff ❤️
(@HeavensAkumu) reported
@Rogers we haven’t had wifi for over a day, wtf??
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Tristan Toye
(@TristanToye) reported
The biggest issue with Working From Home right now for our team appears to be @Rogers
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Cindy Miller
(@cindy28spiller) reported
@RogersHelps hi! Wifi is out again. Checked status in my area and nothing came up. Have a major deadline for work today. Help please :)
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Linda
(@single_linda) reported
@RogersBiz Trying to get a resolution to my original call 3 days ago. Can not connect with the correct person to begin with. Connected to 5 people. Giving my info 5 times. Only to get hung up on and then no call back. So I need to go through this 5 more times????
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Michael Hermanson
(@MikeHermanson) reported
@RogersHelps Any service interruptions for internet in Ottawa?
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BrandonBOS
(@BrandonnBOS) reported
@RogersHelps fix the wifi in Byron London Ontario please I want to watch YouTube before going to bed🙄
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Fake10012
(@Fake100121) reported
@RogersHelps Anna is not working
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Tony Citta
(@cdn_tbird) reported
@RogersHelps any ETA on restoring ignore internet service in Northwest part of Aurora? It's going up and down like a toilet seat. Can't work and kids can't be in class like this. #CustomerService #customerexperience
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Royal Drywall
(@royaldrywall) reported
Terrible!!!! experience ever @RogersBiz Ordered 3 new phone lines for our company, they sent simcards to wrong address. 5 times called to change address but no luck. 5 more calls service canceled. 2 weeks later got bill for new 6 new lines. Shame! @RogersBiz account # 781474754
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Lawndart Assassin
(@LondartAssassin) reported
@RogersHelps You guys just make this painful. I get a replacement modem after weeks and months of problems and it’s used, ***** and dinged up. I better not get COVID from a used piece of equipment. How do I get a new one? This is beyond ridiculous now.
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Lawndart Assassin
(@LondartAssassin) reported
@RogersHelps so tired of this guys. How do I get a clean, new piece of hardware? Why on earth is it so difficult to get a service I am paying for?
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Shawn Thorpe
(@sthorpie) reported
@RogersHelps sudden cable/internet outage in West London any etr ?
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Rohan Nair
(@rohan10) reported
@TristanToye @Rogers Rogers is the single worst company in Canada.
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Ash
(@ashlikessports) reported
@RogersHelps Hi, home phone isn’t working in the Toronto Beaches area (Queen Street East). Is there an outage?
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Seamus OHara
(@esemze) reported
@Rogers why do you have a Rogers store in Keswick if you have next to no cell service here? #nobars #thankfornothing
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Anita
(@avwatton) reported
Maybe @Rogers can help me?
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Natalie S-B
(@Nataliesalt) reported
@Rogers @RogersHelps can you please fix the issues in Mississauga that have been noted since 9 am....can’t work because the internet and tv are either down, or so intermittent it makes it impossible.
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quincy
(@quincerdog) reported
@RogersHelps my internet has been facing constant disconnecting these past 3 days, any help?
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Michael Hermanson
(@MikeHermanson) reported
@RogersHelps We called...it's a known outage
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Marcelo Limiroski
(@M_Limiroski) reported
@RogersHelps internet signal coming and going in the last 2 hours. Yonge & Lawrence area Toronto. Is there an outage?
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Ryan Bragg
(@ryanbragg84) reported
@RogersHelps seems to be an issue with or ignite tv the boxes freeze and give blacks screens and says that the wi-fi signal could be stronger. Is there anything like a booster that can be sent?
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Kara Harris 🇨🇦❤️🇺🇸 Day 15
(@karaharris75) reported
@Gabblot @qustodio Good luck with that! I feel your pain! @rogers has a great app that I can use to shut things down really quick!
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Ajay Kapur
(@Arkdom) reported
@RogersHelps internet coming and going since 2am in Vaughan. Unable to reach tech support on hold 50 minutes. Last night internet down also. Please help.