Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Winnipeg, Toronto, Surrey, Vancouver, Calgary, Edmonton, London, Longueuil, Scarborough, Cambridge, Montréal, Whitby, Coquitlam, Orléans and Lacombe.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
TV | |
| Surrey |
Internet | |
| Toronto |
Wi-fi | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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penelope graham
(@pjeg14) reported
1. You'd think given that so many people now must work from home that @rogers would be more accountable for their customer service. Naive, I know. Here's what happened with our account today (one we plan to switch to a new provider first thing tomorrow).
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Kushal
(@tinkushal) reported
@RogersHelps I switched to eSim a month back. However, network quality has deteriorated and I have call drops almost everytime! Please provide support
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penelope graham
(@pjeg14) reported
5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.
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DBOi
(@Its_DBOi) reported
@RogersHelps Your rogers ignite service is joke. You really should leave the market
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Jagmeet Singh’s Son
(@nightimezzzzz) reported
@RogersHelps thanks for shutting down my internet access every night at 2:15am and have the gall to say over the phone that it is not your issue but my own. I’m done with your **** service and moving to Bell which I’ve never had problems with
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penelope graham
(@pjeg14) reported
2. Our @Rogers internet had been spotty recently, and they sent a tech to look into the issue. Tech proceeds to break our internet. Hands my husband a modem, and leaves before we can confirm it actually works. My husband works from home. If I wasn't on mat leave, so would I.
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Peter J
(@PeterJL9999) reported
@RogersHelps @GoodDogWoodwork Service is out for N5R6L7 when will it be fixed
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Shawn Williams
(@ShawnPuggerWill) reported
@Rogers is garbage. Looking forward to leaving you entirely in immediate future. Already axed your cell service. Internet and Ignite next to get chopped.
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capistrano99🇨🇦🇩🇪
(@capistrano999) reported
@RogersHelps I am so annoyed by the crappy internet since you changed it last month- modem sucks and I’m fed up! Might as well pull the plug on this
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YuppieofTO
(@YuppieofTo) reported
Rogers internet ripoff. My bill has gone up in 6 months from $64 to $79 to $82. Time to buy shares in @RogersBiz but change my service to someone more reasonable
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Joe
(@JoeAnthony0213) reported
@polly_canada @RogersHelps same problem... I spend 100 dollars per month for land internet and the service is ****....
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penelope graham
(@pjeg14) reported
2. Our @Rogers internet had been spotty recently, and they sent a tech to look into the issue. Tech proceeds to break our internet. Hands my husband a modem, and leaves before we can confirm it actually works. My husband works from home. If I wasn't on mat leave, so would I.
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ivana
(@2003Sebring) reported
You are the most ****** dog **** isp in the world probably @rogers like I can bet money on this.
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Gina
(@amyluver99) reported
@2003Sebring @Rogers True my internet was literally out for 3 weeks and they didn't even know what the problem was LMAAOO LIKE HOW
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That Ibiza Guy®
(@thatIbizaguy) reported
@Rogers @RogersHelps employee Sojo -Toronto 8.34pm Thursday evening. Asking for ID numbers when you’re already a customer. Info is in system. #BellCanada #Fido help
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𖧵 madi ⁷
(@MEAspencer) reported
I’ve been trying to contact someone on your live chat for 2 days, to cancel an add on. It will not let me do it myself and I can’t get in contact with anyone. @RogersHelps
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DC
(@chakdan) reported
@RogersHelps wifi seems to be down at least once a day?
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Dave Fenicky
(@Dfenzky) reported
@RogersHelps My neighbour has now pulled the cable taut so it hangs higher. I've had a technician come out at least twice. The last one told me he would escalate the issue and follow up. He gave me his phone number. He has not called and has not answered when I do.
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penelope graham
(@pjeg14) reported
5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.
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Polly Canada 🐈🐈 @🏡
(@polly_canada) reported
@RogersHelps internet and ignite tv down in St. Thomas Ontario . Any idea when this will be repaired?
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Richard Pesik
(@RichardPesik) reported
@JJDyck @chaddockcostelo @Rogers Not always here in Old Hazelton it is really bad
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KatzeHalifornia
(@katzehalifornia) reported
My @RogersHelps internet DROPPED AGAIN. 3 tech visits and no resolution. I pay for gigabit internet and I don't have a stable connection at all. I am so beyond frustrated by this. I can't work without internet and Rogers seems to not understand how pressing this is.
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✨Mark Vassell♌
(@_Marky24) reported
@Rogers I should just cancel my plan, I’m so tired of this. You guys think he’s going to run away with the phone. This is so upsetting, because I work as a contractor for you guys as well.
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Eric R
(@lil_rush) reported
@Rogers Never trust Rogers. Left them 14 years ago and never looked back.
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Shawn Williams
(@ShawnPuggerWill) reported
@RogersHelps Yours is a garbage company run by idiots and morons. Those are only words I can use on Twitter. Won't be as nice when I respond to the email I just received from Rogers. Rogers is a company operated by complete idiots and imbeciles. You have finally crossed a lime and I'm gone.
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Furloughed By HT
(@CryingCuckman) reported
@FortniteStatus @RogersHelps FIX your god damn **** already
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Kushal
(@tinkushal) reported
@RogersHelps No issue with SMS. Haven’t used data much so can’t say. However, call dropping wasn’t there when I used physical sim.
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penelope graham
(@pjeg14) reported
4. After literally hours on the phone with @rogers service, we're told that the best they can do is try to send someone tomorrow am, but that tech is still scheduled for 4 - 6. Hubby had to take day off work as a result. Plans to use the time to migrate all our services to Bell
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Nasser Eldjama Photography
(@EldjamaPhoto) reported
@Rogers What a crappy service you have ! #Monopoly
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Samson
(@beans1312) reported
@rogers Your customer service is horrendous. I was speaking with an agent for over an hour then she accidentally hung up. She didn’t return my call and now I am currently waiting over an hour just to speak to someone about the same issue over again? Ridiculous.