Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: High River, Calgary, Nanaimo, Winnipeg, Toronto, Waterloo, London, Newmarket, Kamloops, Kitchener, Okotoks, Guelph, Oakville, Ottawa and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 High River |
Wi-fi | |
| Calgary |
Internet | |
| Nanaimo |
||
| Winnipeg |
Internet | |
| Toronto |
Internet | |
| Waterloo |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ThatGuy
(@MisterThatGuy) reported
@RogersHelps After last time, blaming neighbours internet & asking me to drive around & ignoring the fact 3G/2G works while LTE doesn't... you have the details, actually look into it & fix it instead of ignoring the situation. Again. & again.
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Milad Momeni
(@milad1372) reported
@FidoSolutions Tnx! We are still protesting the regime and IRGC, and we need to reach out to people in Iran. We expect @Rogers and all of our subsidiaries to help us in this matter because we have always been your loyal customer. Please stand by Iran and humanity until triumph. #MahsaAmini
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Randy Sizzle
(@RandySizzle) reported
@RogersHelps Ur app sucks so much
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Now that The,Young and Restless came on at 4:30 there is no longer closed captioning and I didn't touch a thing. It's your problem. After all these years, I now hate watching TV thanks to Rogers.
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ThatGuy
(@MisterThatGuy) reported
@RogersHelps Your company had lost all trust & good will from past situations exactly like this... nothing happens when I spend hours working with your staff, so I'll just go with reporting the issue while @Rogers does nothing
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jon moody
(@jonnyboi2525) reported
@Rogers The company they use in literally named hinduja global solution and their main place in in Bangalore how tf are u canadian. Such bs.
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps You switched something to cause this just like you did yesterday when the picture and sound were changing while I reported it. Global sound has been an issue in my area since late August. You gas lit me into believing it was my adapter and wrecked my account for months
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marisabean
(@marisabean19) reported
@Rogers I'm sorry I'm just done. Yet another hours long outage (Bradford/Newmarket area).. You're literally forcing me to go to @Bell..... Shockingly bad service from you over the past couple years. And nothing to make up for it.
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Tristan
(@TristanJer) reported
@Rogers my home internet is already unreliable, why would I pair that with Rogers mobile and leave my current mobile provider just so my mobile service can be down as much as my home internet? No thanks. #Rogers
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Lizzie
(@lizzieTJ01) reported
@RogersHelps Having issues at work no internet or phones for last 2 hours! Why why why??????
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Yovanka
(@SpanxMcB) reported
@RogersHelps Terribly. No fix and service is still down and worse than before the technician tried to fix it.
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Ask the people who are fiddling around with Global's sound. The ticket is,still open with phone messages saying the problem is not fixed therefore you can't help me through DMs. We established that last month.
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Rogers Helps
(@RogerHelps) reported
@MadaniSepideh @Rogers Hi Sepisdeh! Our service status looks good right now and over the last 24 hours and we’re experiencing no outages. Please DM us if we can help further. - Priya
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ThatGuy
(@MisterThatGuy) reported
Once again, @Rogers #LTE service has extremely slow load times & frequent time outs... change to 3G/2G & speeds dramatically improve! Been going on for a while now, you'd think they'd look into this issue. #BadService #BadCustomerService
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Ronna Turner
(@RMT8463) reported
@RogersHelps is internet service down in Moncton, NB?
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Brooke
(@Brookiiexox) reported
Why did @Rogers remove @bet from the network 🥴🙄 those new shows were good
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Erik Scholten
(@ErikFB1) reported
@Rogers you have to admit that you have poor service. Still broken, wont do the easy thing to repair it, cant communicate between departments to resolve issues. Find another service if you can. Dont use @Rogers
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Hope Taylor
(@HopeTaylor1959) reported
@RogersHelps Yes it is sad. How are you planning on helping me? Second evening in a row wasted waiting on hold for a manager. @Rogers be better. Give me a solution not sympathy.
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ThatGuy
(@MisterThatGuy) reported
@RogersHelps Just fix your network. I've wasted time with @RogersHelps over this, seems @Rogers doesn't care how it works
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jon moody
(@jonnyboi2525) reported
@RogersHelps internet down again all over 0 tweets or communication from rogers wtf is going on why are you always costing us days of work?
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Adrian Hall
(@HallAA85) reported
@NASA_Marshall That explain the outage for @RogersBiz ?
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subtleBangalorean
(@subtleblorean) reported
Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat
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Rito Salomone
(@rsalomone) reported
@RogersHelps do you have reports of service disruption in Oshawa? If not, you do now.
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subtleBangalorean
(@subtleblorean) reported
@RogersHelps I would suggest you to check my messages as well. I am so agitated explaining my problem over and over to so many people on so many channels
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🌻☀️PixieGrl 🌻☀️
(@Pixie_Grl) reported
Cell service going through Scarborough, specifically along LSE tracks is absolute ****. We are in Toronto/GTA, blanketed w/ cell towers, yet starting east of Union to basically Pickering service drops continuously. For the $ we pay @Rogers, service should be impeccable #ripoff
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Andrea Goodwin
(@andreadwgoodwin) reported
@Rogers is there an outage in south Ajax? We’ve had no internet for over three hours.
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Ryan Silva
(@ryansilva79) reported
@Rogers This is a lie. You guys are truly terrible!! The service is horrendous and a monopoly.
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marisabean
(@marisabean19) reported
@RogersHelps Thanks but no thanks. You aren't doing me a favor, I'm paying for a service. The service provided is awful and unreliable and wasting my money. My neighborhood has all been very satisfied since switching to Bell.
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MedEducation
(@FedCovid) reported
@WHaddaraMed @Rogers Not only receiving poor service but you never understand the breakdown of monthly charges on bill (I was over charged on few occasions when I checked and I got them to fix).. but no competition really....
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Ayman
(@Ayman03188280) reported
@Rogers pls fix the outage wifi slow I have lost so much money I cant make videos