Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Orillia, Rapide-Danseur, Coquitlam, Midland, Burlington, Kitchener, Brampton, North York, Nepean, Mississauga, Ottawa, Fredericton and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Wi-fi | |
| Montréal |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Orillia |
Internet | |
| Rapide-Danseur |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Delios
(@tdelios) reported
@RogersHelps My phone/internet/cable is still down .. “vast majority” is pretty subjective.
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Laura Moran
(@sndce001) reported
@RogersHelps My service is still out
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Foot Long Feet
(@footlongfeet1) reported
@ijferguson7 @RogersHelps We have service back up in Brantford
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burton052
(@burton052) reported
@RogersHelps Ottawa is still down nice try
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Liverbirds711
(@Liverbirds711) reported
@RogersHelps I want to be refunded for not just service down but also the huge negative impact its causing me financially and mentally. Couldnt get in touch with my elderly parents, had to drive to KW and stay with them.
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Andrew_Pinch ⓣ
(@andrew_pinch) reported
Well... the streak starts again... I had posted the daily incentives for 295 days straight until @Rogers had major wireless and wired issues yesterday... 😢
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Mhmet
(@MrGroovy1991) reported
@RogersHelps It’s time to cancel all my plans with Rogers!
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007
(@007wpg007) reported
@chethosahalli @RogersHelps @Rogers How stupid are you? The fact that you can’t even dial 911 for an emergency is not acceptable. The fact that it crippled interac and online banking transactions for small businesses is not acceptable. Give your head a shake
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
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CanadianKate
(@OCanadaKate) reported
@_danielnieto @ruffoloj @Rogers Ditto. I was 'up' yesterday. It was effing expensive because my data isn't cheap on the backup, but I was up. But CRA was saying 2-factor not working and no interact meant my redundant system didn't keep me fully 'up.' The gov't has some 'splainin' to do.
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Alex Boddy
(@alexanderbod) reported
@RogersHelps you can't say service is restored if it barely even works. Having trouble getting anything to open on data and wifi still #outage
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Bridget Fewtrell
(@bridgetfewtrell) reported
@birgitomo @TellMeNoLiesPls @Rogers Unfortunately cell phone monopolies will likely end around the same time Moore starts protecting the health of Ontarians, Ford stops amassing money and starts governing and Poilievre stops inciting division and hatred. So never?
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Ken Kurz
(@TheKenKurz) reported
@RogersHelps What was the cause of the outage?
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SitecoreChris
(@SitecoreChris) reported
@SherriG79273613 Well as we saw the vast majority use @Rogers so even if you change to a discount provider you still get them as the middle man. The issue is companies need to have a backup service but they cheap out.
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Samm
(@DrkFaerieGfx) reported
@RogersHelps Still no service at all for us here, all services are still down, phone, wifi and cable
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Shaikh Ahmed
(@Shaiahmed100) reported
@RogersBiz SUCKS MOVING TO BELL
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Divide and Conquer is the Game
(@71GoPensGo87) reported
@HusseyJanet @RogersHelps Rogers provides networking provides fundamental infrastructure for atms, banks, and point of sale systems. Without service about half of Canada could not buy things they need. It also happened on a Friday meaning people who live psycheck to paycheck couldn’t get 💰 for essentials
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🚩90's Emo Kid🏴
(@TheNNHerder) reported
@Dh2410Hayes @keeptheasp @RogersHelps A full day of work gone is equal to about a month of this **** service so yes I do expect that
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Dokkaei
(@Dokkaei_) reported
@Dh2410Hayes @keeptheasp @RogersHelps Uh yes! Complete incompetence costed them millions not to mention;left half of Canada without any kind of service for 27 hours and counting!At the very least I want a free month especially the way they handled this situation and how they overcharge compared to every other country
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Frank Chippario
(@MikeMaggio_) reported
@chethosahalli @RogersHelps @Rogers Spoken like a true idiot
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Four More Years 🤷🏻♀️
(@BrendaM41641614) reported
@JBradshaw01 @RogersHelps A Doug Ford majority and the service will work as well as Doug! Right now it is cottage time… expect service back… August?
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Derick
(@Derick34629872) reported
@PeelPolice @Rogers Ya Inan emergency look for another cell phone and keep trying untill you bleed out I guess
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gliberty pillage
(@ape_trash) reported
@lukeincanada @milty1 @Rogers Takes them so damn long to resolve billing issues, too. I get free Rogers in my building and their incompetence has actually cost me money I wouldn't have otherwise spent.
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Leeanne Landry
(@LeeanneLandry) reported
@RogersHelps @Rogers Seems my cell service is up but my Rogers ignite is not working. Wifi is spotty I’m in Brampton
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Harpreet Kaur
(@mysteriouskudi) reported
@fischer_catey @jtobinbartlett @RogersHelps No service in Brampton and Caledon
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Fred Bistici
(@FredBistici) reported
@Rogers Although my internet service is up, there are still routing issues. I can't reach services on the Cogeco network, on the Hostgator network and parts of the Microsoft network, just to name a few. A complete blunder on Rogers' part.
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sushileaf 🍣🍃
(@sushileaf) reported
@hopechancemix @RogersHelps The amount of people that don't understand this **** is automatedddd. You all act like the CEO is sat infront of a pc just grinning and evil while he singles you out and throws your bill at you. Tell my your bill didn't come through between the 8th and 10th last month? Insanity.
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Jamie O'Neil
(@JamieON94964661) reported
@RogersHelps My dad is 81,he is at home isolating with COVID. He is very sick and lives alone. Still no landline, ( can’t call 911 ) no internet, no cable . I have no landline, no internet, no cable. Health & safety is at risk for my dad. HELP. Tweet back please. 9am Saturday
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XOnicksX
(@OnicksX) reported
@LCrosby22 @RogersHelps @Rogers It's unlikely a lost of cell service would stop your device from working, especially charging...
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Snowphie 🌸
(@snowphieee) reported
@pollyhfx46 @RogersHelps No Paulette. People couldn’t call 911. People missed their medical appointments. People couldn’t access their money. This was more than “computers going down” it was a complete failure of infrastructure.