Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Beaumont, North York, Surrey, Calgary, Edmonton, Brampton, Waterloo, Guelph, Montréal, Salmon Arm, Oshawa, Bracebridge and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
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| Vancouver |
Internet | |
| Toronto |
Internet | |
| Beaumont |
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| North York |
Total Blackout | |
| Surrey |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Pasko_OCT 光復香港時代革命
(@DavidPasko_OCT) reported
@duncandee @diana_murphy613 @Rogers I am still not getting full service.
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C.E. Neil
(@CENeil1) reported
@patriotismandp1 @thevivafrei @Rogers Seems like a bigger risk than just client inconvenience too. At this magnitude it is a national security issue.
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Skyler Todorov
(@sky36054) reported
@RogersHelps 4h later and it seems like the vast majority are not actually online so why don't you guys tweet something useful and not this premade PR bs that no one cares about like idk what could cause a nation wide blackout for 30h+ and a good reason why I should cancel my bell appointment
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Soccernet
(@Birthablt) reported
@RogersHelps Do they help fix the internet. I have not had anything since 4am yesterday
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al3x1980
(@al3x_1980) reported
@RogersHelps Just did modem swap... On legacy gigabit.. still down... Won't get new ignite modem for 5 business days 🤯🤯🤯 in Hamilton, Ontario
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Sabina Simons
(@sabina_s_simons) reported
@RogersHelps I’m able to get any internet at home. I’ve read updates that most issues should be resolved. Can you help me with my internet?
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Lisa Dobbie
(@lisa_dobbie17) reported
@RogersHelps you see NO value in us as customer thanks but no thanks I want out and I want out NOW!!!!!! im not paying ypur stupid fees and I'm nit playing your games anymore
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Ryan B
(@RyanFromTO) reported
@RogersHelps Over 24 hours later and all my services are still down. You guys are absolutely pathetic
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Minority Mind
(@MinorityMind1) reported
Rogers really out here with the audacity to claim to be reliable while screwing over a whole country. As reliable as their broke *** customer service! @Rogers you suck! #FreedomMobile for the win!
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QINGQING LIU
(@Qingqingliu3) reported
@RogersHelps Why my Wifi still not working.
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Jeff
(@canadianauditor) reported
@RogersHelps still no internet cable TV aim L6Y 1Y9 in brampton….any estimate how much longer until service is restored ?
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Rimflim
(@GerogWashington) reported
@VioletAutumn16 @jtobinbartlett @RogersHelps ? I’m in London and my service is back?
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risentman
(@risentman) reported
@narchematics @andreamcrae @Rogers What a dumb take. You signed a contract and you’re paying for a service. The multi billion dollar company isn’t upholding their end n you wanna go outside and “recharge”? Lmao recharge deez nuts. Some ppl have lives and **** to do.
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Neil Gunner
(@NeilGunner) reported
I'm using my (partially) restored internet service to research alternatives to @Rogers today. Definitely divesting myself of at least some @RogersHelps services, the only question is, which ones.
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al3x1980
(@al3x_1980) reported
@RogersHelps Just did modem swap... On legacy gigabit.. still down... Won't get new ignite modem for 5 business days 🤯🤯🤯
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President jamil
(@jamil_fa) reported
@RogersHelps Horrible company don't care about customers
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Gail Breakwell
(@BreakwellGail) reported
@RogersHelps How do you expect us to read these tweets? I am at a friends using her bell service...
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BSTS Clips
(@KISSESNbesitos) reported
@RogersHelps Rogers I'm back on line but the upload is terrible oh my gosh. I have 8 MBPS are u kidding me. I can't even play a vid🙈🙈🙈🙈🤌🤌🤌please help up get that back
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Мысли Пастыря
(@myslipastyria) reported
@RogersHelps Phone service restored, but home internet is not functioning. Absolutely outrageous lack of service. Call to support abruptly ended after the announcement about an unusual number of calls. @RogersHelps are you serious?!
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dollarette
(@dollaretteco) reported
I can just imagine all the lazy @Rogers management bad mouthing their staff looking to assign blame for the #rogersoutage Their HR department must be in high gear inventing false accusations and lies. The Canadian family love affair doesn't work. #neverinvest
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al3x1980
(@al3x_1980) reported
@RogersHelps Just did a modem swap today.. still down argh
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Kevin Revelle
(@kevrevrun) reported
@RogersHelps Stop lying. What do you mean most of your customers are back up. I just did a speed test on my phone 0.8mbps down and 0.05 up. I still don't have home internet and have been restarting it every hour to see if it connects. All across the county! Where is it up?
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dollarette
(@dollaretteco) reported
I can just imagine all the lazy @Rogers management bad mouthing their staff looking to assign blame for the #rogersoutage their HR department must be in high gear with false accusations and lies.
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Steve Slack
(@steveslacker) reported
Lesson learned from yesterday’s @Rogers outage: diversify. Our household is currently Rogers everything: TV, internet, home phone and cellular. Won’t be much longer. Will be moving some of those services to @bell or @TELUS.
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Ballergirl6ix
(@BallerGril6ix) reported
@RogersHelps Fix your ******* internet. Your internet is back but it’s not back and it’s still not working
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El The 🇨🇦🇲🇹
(@franticmonkey) reported
Since this is the second @Rogers service interruption in less than two years, and considering how much it crippled things yesterday, I can't help but think that giving its customers a rebate for one say isn't enough. What does @Rogers intend to do to restore the shattered (1)
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RealestWizard.eth⚡️⚡️⚡️⚡️
(@RealestWizard_) reported
@Mr_1NV35T0R @Rogers @Bell I spent my entire day trying to re-route network traffic to sub providers due to that outage!
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Paula Laurin
(@PaulaLaurin2) reported
@RogersHelps Still not working in Midland Ontario
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sanjayb
(@sanjayb) reported
I have my services back but cable is still got issues. Picture stalls and can’t play any recorded shows. I have ignite TV. #rogersoutage #rogershelps
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Infin8te
(@InfinitySgl) reported
@RogersHelps @Rogers FYI $15 is not enough! You have work to do, to keep me as a customer…