Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Guelph, Cambridge, Edmonton, Duncan, Surrey, Oshawa, Scarborough, Calgary, Regional District of Kitimat-Stikine, Toronto county, Orillia, London, and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 6 hours ago |
|
Brampton
|
Internet | 11 hours ago |
|
Toronto
|
Wi-fi | 12 hours ago |
|
Guelph
|
Internet | 12 hours ago |
|
Cambridge
|
Internet | 12 hours ago |
|
Toronto
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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purva gevaria (@purvagevaria) reported@RogersHelps Buddy again repeating- did that 4 times. NO RESOLUTION so far.
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Tesla Vancouver Island (@IslandTesla) reported@Rogers fix your ****
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Luminier (@Lunar_Dusk) reported@RogersHelps Currently I didn't close my account and the last payment still not yet proceed it. Please check and ASAP to solve it. Whenever the last payment done I will be cancel my bank account
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Tyrone Leon (@tbone_84) reported@Canucks @Rogers I sure hope you didn’t charge these poor people to watch that bullshit catastrophe.
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Mike Jones (@nuttyskadork) reported@RogersHelps idea of help Wait for an hour and then hang up on you
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gulab jamun🍉 (@FallenStaarrr) reported@Rogers wifi has been down for me all week this is getting so frustrating
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MASAPRO 魔法 鮭 (@magic_salmon) reported@VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???
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Heldy (@HeldyCarvalho) reported@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps All your Rogers helpline Twitter account does not work it pushs people to your terrible Chatbot on the Help support screen. I've been screaming for eight months to contact a human being and resolve this you guys are gonna look hilarious in court
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Mr. E (@Mr_E_ous) reported@RogersHelps @allkindsXO Same here. No wireless connectivity. Your AI chatbot gaslights me and tells me there are no issues. Maybe Roger’s should posting about this so customers aren’t in the dark.
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SG (@allkindsXO) reported@CGhembu @RogersHelps No solution
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Crypto.pearl (@Cryptopearl_) reported@Rogers Ive been on hold for over an hour. Your cs is terrible @Rogers
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B-Rich (@nb_rich) reported@MapleLeafs @Rogers Don’t make getting the 1st pick a excuse to trade Matthews. Give him the bag and lets get this **** going
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Danny Galea (@dannygalea99) reported@ShamsCharania @Rogers owners of the Raptors should never be forgiven for letting Masai go.
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. (@store189900) reported@RogersHelps I sent an email regarding a major billing error for my business account and haven’t received a response. I'm being billed for 2 lines at $396+ instead of the 1 line at $20 I signed up for. Can someone help me get this corrected? #Rogers #BillingError
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Matthew Cann (@Matthew_Cann) reported@MapleLeafs @Rogers Went down to the beer league game going on and told the boys?! Now I'm jealous.
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SD (@spdbmkj) reported@RogersHelps Where are the folks? Nobody is available on chat, Holding phone lines for hours but still no one to connect with. What is happening? I need someone to DM me at the earliest to resolve my issue.
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Sure have. I even spent 2hrs on Sun for help. Got a vmail yesterday that my TV was fixed. Not sure why I got that since it isn't the issue. NO ONE is helping me. I am beyond frustrated with you guys.
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TheHat (@millhist) reported@RogersHelps Done and it gives me the same behavior. This time it was less than one minute between login attempts. Face it it is your app. Not me
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Cosmochyck (@ninjachyck) reported@RogersHelps I need my bills from 2024. You do not provide them online. And then uou want $20 a bill to provide them??? You want us to go paperless and then charge me for MY information??? Help please
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Marie ♡ (@mariestellaa_) reported@RogersHelps Everything is correct and automatic time is toggled on. It eventually corrected but it seems like it’s a network problem?
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Joey Stewart (@UCANSMB) reported@Garnet_2203 @ravira @Rogers God damn… I see how ppl fell for Elbows up LOL their comprehension is non-existent. You dumb ***** don’t know the difference between ACTUAL layoffs vs OFFERING buyouts/early retirement… no wonder this country is going to ****
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Michael DelPiero (@MikeDelpieroX) reported@RogersHelps @SaveToCloud FYI. This is a AI bot that pretends to care and "help"
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ً ً (@RaymondWil78846) reported@Canucks @Rogers Lol, we all knew we were picking 3rd, but it's still ******* garbage
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mdems10 (@mdems10) reported@Canucks @Rogers Dorion better not get the Job. We will not be attending because of this news. My kids and wife were excited to come down! Not anymore.
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Christian Ghembu (@CGhembu) reported@allkindsXO @RogersHelps I have the same problem on my phone did you get a solution?
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Corey (@Corey898912) reported@Garnet_2203 @Rogers You're a retard, businesses are fleeing, the construction industy is dead, youth unemployment at an all time high, just admit you retards got duped already you spineless clown.
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Rebecca Yu 🇨🇦 (@rebeccayu) reported@RogersHelps My advice to others is to request a written copy of the contract OR a recording of the customer acknowledging that there is a contract given the inexperience of the call center.
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Brian Reid (@BrianReid597401) reported@SalTheTree @MapleLeafs @Rogers Gotta a bad feeling about little Gavin McKenna (165lbs!) playing in a big boys League. This ain't no Gretzky we're talking about.
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Aurora Bullealis (@aurorabullealis) reported@Rogers Why the hell is it so hard to cancel your internet plan? We're living in 2026 and I still have to call an agent and wait an hour to cancel a subscription? No wonder you are having to layoff people. Rogers is a dying business and will not exist in coming years.