Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Toronto, Newmarket, Edmonton, St. Thomas, Sherwood Park, Victoria, Rapide-Danseur, St. John's, North Vancouver, Calgary, Alliston, Kelowna, Kitchener and Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Brampton |
Wi-fi | |
| Toronto |
TV | |
| Newmarket |
Total Blackout | |
| Edmonton |
Phone | |
| St. Thomas |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jake~
(@EnjoyYourOrange) reported
@RogersHelps large service interruption in Ontario.... wake up
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OZZY F
(@ozzylaab) reported
@timandfriends @NHL @Rogers because Rogers updated thier app 2wks ago an now it doesnt work an support doesnt care. Ive the emails to prove it
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Nelson Jr.
(@NelsonJr323) reported
Uggh my friend doesn’t know what to do with his device, all asking me questions about stupid *** @rogers .... pissing me off
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John
(@johndoc5) reported
@RogersHelps @247365awesome I reported this issues weeks ago. I was told Rogers was going to work on this through technical support. Last week they claimed my issue was resolved, and that they monitored the towers and now that students are back to school traffic has been reduced. They did nothing to fix it
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Danny 🏳️🌈
(@TheDannyRamadan) reported
I called @Rogers last Tuesday and got a deal on a two year contract. Then the phone never showed up. I called again and was told the deal didn’t go through. Called again today and I was given a whole different deal. When I asked for a manager, the agent just hung up on me. Nice..
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Nathaniel F.
(@LeafsLifer96) reported
Hey @Rogers can you explain why I can sit 10' above a WiFi extender that you provided us to address connectivity problems and still have major issues connecting to said WiFi? Does your wifi only work within 9' of a router?
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DarkNLovely
(@CeCeKerr) reported
@RogersHelps why is there another power outage in brampton?!
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AW
(@Resistdugford) reported
@RogersHelps internet is down again in my area what’s going on??
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Matt Moore
(@MattMooreWrites) reported
@jefflegault @RogersHelps Hopefully that means it's not my equipment and it's the network.
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Joanna Swanson
(@JoannaWCS) reported
@RogersHelps how do I get the box in front of my house fixed? It’s been a mess for a year. If it doesn’t get fixed soon I’m going to fix it myself
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Roberto Bozac
(@rpbozac) reported
@Osheafan @RogersHelps Same here. Your automated assistant Anna is completely useless in this situation so please stop pushing it. A >3 hour wait for a phone representative is terrible. Please at least put up a site with all known service outages by area and an expected time to repair.
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r c
(@corruptmillion) reported
@RogersHelps any time I try to use on demand on ignite tv, I always get error xre-07004. I have contacted rogers help before and been ignored. What am I paying all this money before? I have restarted the box several times now
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Jo-Anne Beggs
(@JoAnneBeggsRSW) reported
@Rogers What is wrong with cell service??? Lagging while typing, freezing, dropping texts, not loading…
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r c
(@corruptmillion) reported
@RogersHelps and i am being ignored again. Rogers is garbage
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the_one_only_ploofy
(@TPloofy) reported
@RogersHelps on election evening!!? My TV is down, dark. I’ve rebooted my box. I know your leadership hates the prime minister but this is ridiculous
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Ed Chee
(@cheechoo98) reported
@golbmchallenge @Sportsnet @RogersHelps I send an email to support too. Thx
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trig
(@golbmchallenge) reported
Another day, another endless set of problems with the new Sportsnet Now! And @RogersHelps is -- shockingly -- no help. I am very very close to cancelling my subscription. I do not recommend this product to anyone. #SNNow #BlueJays
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Paul Etherington
(@Etherington77) reported
@RogersHelps I am having a problem getting a new cell phone fixed. Why Rogers doesn’t just exchange it is beyond me.
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John
(@johndoc5) reported
@RogersHelps Even the new Federal MP for our riding wrote this. No signal in Binbrook!
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maggie
(@inCrossCreek) reported
@TizCaia @Apple @Rogers That’s terrible. 😡
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QuadBoy
(@Takingstepsup1) reported
@RogersHelps you’re Sportsnet app for the PlayStation sucks big ones after that last update. Constantly buffering, might just have a black screen. Homepage works great😳 I have one gigabyte download speed… For what? Trying to watch the freaking Blue Jays Game.
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Mike D
(@BirdmanDodd) reported
@RogersHelps @Rogers Is there an internet outage in #Guelph We are in Woodlawn / Victoria area and its been down for 40+ minutes
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Natalie M
(@nattghan) reported
@RogersHelps An agent canceled my phone number while talking to a different customer. I escalated this to ‘submit a concern’ but no one responded. Fraud team confirmed the voice didn’t match my account. Can someone please reply to me? I have all I #’s from the convos with CS.
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Miriam Kotsopoulos
(@MiriamKotsopoul) reported
@RogersHelps The internet in our neighbourhood is down and has been out since 10:50am this morning. Can you give us an ETA on when service will be restored? I’m in Pickering and my postal code is L1V6X8
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Aldous Silva
(@AldousSilva) reported
@RogersHelps I’ve had 2 service interruptions in my area already. What’s happening? I can’t work and my son can’t connect to his college school rn!
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John
(@johndoc5) reported
@respvctjay @Rogers Same exact issue. Spent hours on the phone with Rogers tech reps. There solution is that with people back to school service should improve, well it hasn’t! Pay way too much money monthly for no service in Binbrook. I was told to get signatures to present, and 80 had called in too
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DarkNLovely
(@CeCeKerr) reported
Not @rogers with another power outage. Y’all really pissing me off today
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Garrett Swan
(@garrettmartin90) reported
@coreymaceachern @RogersHelps Same and it’s my first day with the service
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Linda Antoniuk
(@lantoniuk22) reported
@rogers all day ignite has been terrible in Port Stanley, Ontario. Channels are freezing and the system keeps re-booting!
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Selena Robins 🇨🇦
(@SelenaRobins) reported
@ShaunChinapen @undercovtea @RogersHelps I’m in Ottawa. Same problem here