Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Halifax, Victoria, Toronto, Kitchener, Montréal, Whitby, Edmonton, Vancouver, Winnipeg, Burnaby, London, Scarborough, Bradford West Gwillimbury, Mississauga, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Total Blackout | 47 minutes ago |
|
Victoria
|
TV | 12 hours ago |
|
Toronto
|
12 hours ago | |
|
Toronto
|
Internet | 12 hours ago |
|
Toronto
|
Wi-fi | 13 hours ago |
|
Kitchener
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Conrad (@alexisaconrad) reported@Rogers Hi Kalina, you are the SIXTH rep to offer assistance. Will be interesting to see if you are the one that is finally able to help. My hopes are pretty low at this point. I am also pretty sure you are yet another bot. Sigh.
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Peter Barnett (@pbarnett221) reported@Rogers is internet service in Etobicoke (M9R2M7) service area down? Geez... How can anyone get any work done? Then turn back and rebate us $0.25 (if that)for the outage... Just crazy!
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سفید (@3PD7232) reported@RogersHelps @Rogers no internet in Weldrick rd L4C. I just talked to an agent and he said there is an outage in my area but the virtual assistant Anna couldn't recognise any issue. What I should do at this point? I need to work...
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Renie 🦁 (@exypgal) reported@RogersHelps please advise when service will be restored. 24 hours, no phone, no internet no tv
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Future Gohan stan account (@itsthedrewprint) reported@RogersHelps No need, service was restored in my area not too long ago. Appreciate it!
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Tracey Orf (@tweetiebird1974) reportedIs there an internet outage in Markham Unionville @Rogers ?
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Vivn (@Vivek902) reported@RogersHelps Having internet issues in my area ( Toronto) . Already raised a ticket yesterday and still not resolved #Toronto #snowday #internet
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🏙 🍁 🇨🇦 (@theKeenUrbanist) reported@ItsDeanBlundell @Bell @Rogers Too bad them, what's posted on the Internet lives on whether they like it or not. The Internet rarely forget.
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Future Gohan stan account (@itsthedrewprint) reported@RogersHelps you know what I’m about to ask. When will y’all restore service to the GTA?
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Samantha (@swood0464) reported@RogersHelps Internet has been down since Sunday night…36 hours with no update or communication. Totally unacceptable.
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Dean Blundell (@ItsDeanBlundell) reported@abujibreel_ON @breakfasttv @Rogers My bad.
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Tracey Kent (@TraceyKent) reported@ItsDeanBlundell @Sid_Seixeiro @Rogers It’s why podcasts have taken off. Honest discussion. While media has tried to treat daily news as 60 second Entertainment Tonight stylized pieces, many people just want to hear people discuss and criticize issues openly
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Alexis Conrad (@alexisaconrad) reported@Rogers By all means schedule, but this contradicts the info I was given about the outage and the fact that others in my neighbourhood are still without service. Are you certain that this is the issue? How quickly can this service can be scheduled? I need to inform my employer.
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Lebeney (@BlaqBeauteee) reported@RogersHelps Could you please connect my internet service? It's been out since yesterday, I need it for work.. Thank you
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Frugina Ball (@Frugina) reported@Rogers @RogersHelps No internet. No Cable. Over 24 hours. And worse no communication from Rogers. Silence. Is this the definition of poor Customer service? At least help manage our expectations on a potential eta for service so we can make other arrangements for the work day.
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Peter Barnett (@pbarnett221) reported@Rogers within the last year I have never experienced so much service/internet outages ever! This is crazy and unacceptable... Really!
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Deborah Walke (@debwalke) reportedHey @Rogers @RogersHelps after your reps have told many different neighbours on many different calls, that the now 27 hr wifi issue in our area is @TorontoHydro related, we called Hydro. Guess what?? They said there are no issues in our area and they aren’t working on anything
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Derek O'Neill (@Derek_OC_ONeill) reported@RogersHelps @Rogers I have lost service for the second time in 48h in Mississauga L5J. Yesterday for approx 12 hours and just started today. I’ve already used Anna to get info on the disruption. Can anyone give an ETA for the fix? Blocking our whole household from doing work
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missysaga (@missysaga1) reported@Rogers @RogersHelps no internet yet what is the status of the internet outage in Mississauga it’s been a whole day now so disappointed @rogers seriously thinking of changing it
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Alexis Conrad (@alexisaconrad) reportedHi @Rogers. Day 3 of no internet and other services down. Was told yesterday morning my area outage should be back within a few hours. There has been no update, and your customer support is either not available or times out when waiting. I can’t hotspot from my cell for work.
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Kriti Sharma (@kritish2007) reported@RogersHelps @DebTood Not ‘should you’.. it is ‘we are’ and people have done everything before contacting you! Don’t just copy paste templates and give an honest answer that when will the service be up. And an outage is there which means ‘troubleshooting’ won’t help. Get that internet issue fixed!
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Jules (@haejules) reported@RogersHelps the outage website doesn’t have my area as affected but i can tell you internet doesn’t work since 3:30am. How can I report this? Your lines are all busy and have been on hold for awhile.
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Freddie sides with science (@Hi_ItssMeee) reported@Rogers fix the internet goddamit. Richmond Hill
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BrendanLusk (@LuskBrendan) reported@ItsDeanBlundell @Rogers I am glad I stopped watching this ****. She has the intelligence of a bag of hammers, but is less useful.
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Matt Lee (@ThisIsMattLee) reportedNorth York @Rogers internet/tv people, I got an update and they said the @TorontoHydro line holding our connections got torn up during the snowstorm. That 6pm fix deadline yesterday is now extended to 7:30 pm tonight… @rogershelps
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Debbie (@sussdeb) reported@RogersHelps what's up with the internet service? DM'd and told that there is a two hour wait for response?
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Deborah Walke (@debwalke) reported@TorontoHydro @Rogers is saying that the reason our entire neighbourhood has been without wifi or TV for over 28 hours now, as hundreds try and work from home, is your issue. If so, could you please give a timeline as to when this will be fixed. (Avenue Road and Wilson area) TY
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Shindhi (@shindhi) reportedAnyone else in the London Ontario area having trouble with @Rogers internet? Been up and down for a couple weeks and just went out now during a meeting.
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Alexis Conrad (@alexisaconrad) reported@Rogers You have responded with the exact same bot response to all DMs. Even your AI tools are dollar store quality. I have gone through the exact same process several times now, to try to access real assistance. This is hardly customer service reflective of any decent corporation.
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🏙 🍁 🇨🇦 (@theKeenUrbanist) reported@ItsDeanBlundell @Bell @Rogers Too bad them what's posted on the Internet, lives on whether they like it or not. The Internet rarely forget.