Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Newmarket, Brampton, Montréal, Guelph, Whitby, Brossard, London, Burnaby, Ottawa, Smithers, Lethbridge, Edmonton and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Toronto |
Internet | |
| Vancouver |
Internet | |
| Newmarket |
Internet | |
| Brampton |
Wi-fi | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lotts
(@chrislotts1) reported
@Rogers live chat support: How can we help you? Me: Lists 10 things broken with my account Rogers: Tell us your life story and do you have any kids? Me: 🤬🤬🤬🤬 Rogers: I've gathered you have a problem with our service. Me: Another bot, great. #monolopy #burnitdown
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Hasan Syed
(@hasanasyed) reported
Hey @rogers how much would I have to pay to get a semi stable internet connection ffs this is getting stupid?!?
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jum
(@jamanthajones) reported
@FidoSolutions @RogersHelps my internet has been down 3 times within the span of a month. I work from home and these interruptions have seriously affected my ability to work. 😡
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XO.cee
(@blondemacaron) reported
@Rogers I am so disappointed with the customer service I just received today. I’ve been with Rogers for 15 years and there is no customer loyalty. I have an employee discount with BELL and was still willing to sign a new 2 year contract with you but my experience today was horrid
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Brian Jantzi
(@IntrepidENV) reported
@RogersHelps There were 13 different scam call numbers yesterday. Seems like an cumbersome bureaucratic approach to a problem that likely affects millions of Canadians every week. @rcmpgrcpolice
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I’M WORTHY
(@nocutmydriveway) reported
@RogersHelps It appears instead of actually looking for a way to dig under the driveway you just called the city and went over my head. That’s not good customer service and I am shocked this is how you treat loyal customers
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Jonathan Woodrow
(@bogalpowess) reported
@RogersHelps Our internet is down. Is there an outage in Whitby ON area?
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jum
(@jamanthajones) reported
@FidoSolutions @RogersHelps my internet service has been interrupted 3 times within the span of a month. I work from home and this has really affected my ability to do my job. 😡
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I’M WORTHY
(@nocutmydriveway) reported
@RogersHelps Thanks for not replying to my tweets. It feels like you don't care about customer service
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Rob Graham
(@RobGinthe613) reported
@RogersHelps So your tech shows up late and says “oh I’ll give you a new modem, the one you got was a defective refurbished unit” for a new service??!! Then we try and upgrade our package to a special offer visible on our login to which your phone support cannot see and won’t do! Off to Bell!
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asylum 01
(@asylum01) reported
@RogersHelps Been getting internet service interruptions all morning. Is this an ongoing issue?
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I’M WORTHY
(@nocutmydriveway) reported
@RogersHelps it's not a burial it is a cut. The driveway will be cut and asphalt will be placed over it. it will be noticeable the damage. I can send before and after pics to you
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Mike from Whitby #leafsforever
(@WhitbyMikeG) reported
@RogersHelps the golf channel is frozen. It is not an issue only on my end. Others in my area have the same issue.
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Wilfred Sim
(@sim_wilfred) reported
@Rogers can you confirm that 1900 mhz services will end on june 7 and that 850 3g will remain in service? have to check my phone
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John
(@jkdn4life) reported
@Rogers I looked into it myself, I fixed the issue..
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adam
(@adashky) reported
@RogersHelps my internet has been down since yesterday because one of your workers screwed up on my street. and nobody is coming to fix it until saturday!!! what ********? what am I supposed to do until then?
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Mitch Proulx
(@MitchProulx) reported
@TELUSsupport I'm speaking to @Rogers - there have been too many issues in one year. I called Rogers maybe 10 times in 22 years. You are unreachable and you continue to get my account wrong.
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GLAMZ PALACE Co.
(@Glamzpalaceco) reported
@RogersHelps what’s going on? My cable & wifi are constantly being interrupted. The service is decreasing & the price is increasing
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the slavic-canadian soccer fan
(@Sergetacular) reported
@Rogers: “you don’t have to send the equipment back just yet, you’ll get an email with a reminder and a shipping label for it and send it then” Also Rogers: never sends an email or a reminder but then charges you for equipment return and late fees.
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Bebsabe Duque
(@Bebsabe) reported
from
Toronto, Ontario
It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻
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James
(@James47563655) reported
@RogersHelps is there a widespread outage in Brooklin? I’ve been down about 30min
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HOWARD PAUL SHORE
(@HOWARDPAULSHORE) reported
@Rogers we had your REP over here and i will know if the problem is solved or NOT by the end of this weekend. we will SEE!
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Lisa
(@lisastar08) reported
@RogersHelps technical. Just got Ignite TV last week and having trouble setting my recordings back up. For example, I record General Hospital on CITY at 2-3 and KOMO 4-5 cause sometimes there's news and I need the west coast airing. But when I set it up on KOMO then CITY it erases KOMO
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Lisa
(@lisastar08) reported
@RogersHelps how do I file a complaint against a live chat rep? and how do I actually get support for my issue? Both yesterday and today after waiting a half an hour for a rep to come to my live chat Kamalpreet has disconnected my chat after I have stated my issue.
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A Koala
(@Onlyakoala) reported
@markscheifele55 Why is #TeamRogers actively supporting this ******* addict? @rogers why do you support drug use in sports??
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Porky
(@iamleeback) reported
@chrislotts1 @Rogers same issue with rogers
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I’M WORTHY
(@nocutmydriveway) reported
@RogersHelps I do not feel valued as a paying customer
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Oncle
(@OncleJer) reported
@markscheifele55 @Rogers Youre a violent piece of **** scumbag. I seriously hope that your career is ruined and that You get charged you low life petty ****.
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I’M WORTHY
(@nocutmydriveway) reported
@RogersHelps I believe if you wanted to find a way not to damage my property you could of.
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I’M WORTHY
(@nocutmydriveway) reported
@RogersHelps How do I appeal this decision. It feels like you didn't even try to go around my driveway for my neighbours cable. Why does my neighbours cable become MY problem?