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Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 58% Internet (58%)
  • 14% TV (14%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Charlottetown, Duncan, Oshawa, Edmonton, St. John's, Victoria, Montréal, Vancouver, Dryden, Guelph, Surrey, Richmond, and London.

CityProblem TypeReport Time
Toronto Internet 47 minutes ago
Calgary Wi-fi 2 hours ago
Charlottetown Internet 4 hours ago
Duncan TV 5 hours ago
Oshawa Internet 6 hours ago
Edmonton Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KristieKrezanos
    Kristie Krezanoski (she/her) (@KristieKrezanos) reported

    This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps Then I do now. And I never ever had an issue with speed. And then I switched to your $34.95 package and that speed is iffy and slow quite often. And then I convert to the $14.95 package which is exactly the same SPEED pkg I used 4 9 yrs w/o issue. So what's at the bottom of that?

  • AuburnWildnet
    Auburn Wild (@AuburnWildnet) reported

    @sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada

  • ayym
    Anne Proctor-Counter🇨🇦 (@ayym) reported

    @RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam

  • iLappedLatifi
    CynicalSam (@iLappedLatifi) reported

    @Rogers is a mega corporation that will fire thousands employees for a bad quarter, but somehow #BlueJays manager John Schneider negotiated a deal that clearly isn’t based on performance or results. Gotta hand it to him and his agent, nice job

  • Minty1337391
    Minty (@Minty1337391) reported

    @Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!

  • GlenLuff
    Glen L  𝕏 🇨🇦 (@GlenLuff) reported

    Are we surprised? @Rogers is the worst.

  • LukeCoughey
    Luke Coughey ✞ (@LukeCoughey) reported

    @RogersBiz Why can't I have at at 200M upload with my more expensive static IP business service? Rogers Business 1G/150M + LTE Backup - $129.99/month 1G/50M + Static IP - $139.99/month Rogers Home 1G/200M - $110/month Bell Home 8G/8G - $130/month

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • JJGoesLong
    JJ (@JJGoesLong) reported

    @SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet

  • pammcgugan
    Pam (@pammcgugan) reported

    @Smil3yAngel This sucks @CBCNews @Rogers

  • Sbmvv2000
    Sanjay (@Sbmvv2000) reported

    @RogersHelps Hi. I am trying to cancel home security with rogers. I have been on hold for more than an hour. What is going on?

  • polloyumyum
    Chris R (@polloyumyum) reported

    @Sportsnet @Rogers hey, **** you for not renewing your deal with CBC so they can air hockey night in Canada. My contract with you is ending soon and I will not be renewing, you greedy *****. I hope more people cancel theirs and stop paying for your ****. SN is a joke anyway.

  • Earthoak01
    Rhaimon (@Earthoak01) reported

    @SportsnetPR @Rogers and @Sportsnet never cared about Canadians and this should confirm it for even people with their head in the sand.

  • shitFricker
    steve hamburger (@shitFricker) reported

    @RogersHelps how long does it take for outages to be reported? there is nothing listed for my area despite being told there is an outage by your support staff. I've been without the service I pay for for over 6 hours now

  • creaturesohabit
    Ray (@creaturesohabit) reported

    @RogersHelps @Bratt_world Sportsnet+ is complete trash. Blackouts even when not in the viewing area. Imagine now. You'll never see a dime from me or my family.

  • generalthemoon
    🇨🇦Shapeshifter 🇨🇦🇮🇳 (@generalthemoon) reported

    @RogersHelps @Bratt_world Your company needs to be broken up forcefully

  • JimmyNoJabba
    JimmyNoPoke (@JimmyNoJabba) reported

    @Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.

  • RichFriars
    R I C H (@RichFriars) reported

    @RogersHelps @RogersHelps I’m still waiting for a resolution !!

  • FlamingC4L1fe
    FlamingC4Life (@FlamingC4L1fe) reported

    @SportsnetPR What a garbage company @Rogers is.

  • s0_t4
    🇨🇦🍁🇨🇦 Chris L 🇨🇦🍁🇨🇦 (@s0_t4) reported

    @RogersHelps broadband Internet down in Vernon BC. Since about 3pm pst

  • alberstat
    Paul Alberstat (@alberstat) reported

    @RogersHelps Somehow they are not there today. Still my wasting two hours on hold is UNACCEPTABLE!!!! You say that your technical support is open 24/7 which suggests you will actually answer the call! I’m seriously looking at other carriers now.

  • digitech777
    Digitech (@digitech777) reported

    @Rogers your customer service wait time sucks 😒

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!

  • LYF38
    SaintHavoc🇺🇦 (@LYF38) reported

    @RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit

  • GovaMarchetti
    Johnny Gova (@GovaMarchetti) reported

    @Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer

  • davidD3K
    David (@davidD3K) reported

    @thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.

  • GraigCarlson
    Graig Carlson (@GraigCarlson) reported

    Trying to figure out which customer service is worse @FedEx or @Rogers ordered 2 new phones on June 4th. Over night delivery. One is lost. One got to our city and then was returned to sender. Zero help from either

  • ghostwolfman
    ghostwolfman (@ghostwolfman) reported

    @RogersHelps Yes I have , the lines were cut , pitiful service