Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Edmonton, North Vancouver, Stratford, Newmarket, Mississauga, Oshawa, Surrey, London, Montréal, Greater Napanee, Hamilton, Longueuil, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 4 minutes ago |
|
Toronto
|
Total Blackout | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Vancouver
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Engineer_Trader (@Engineertrad) reported@RogersHelps You ****** your dumb service still not working
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Luke 🇨🇦 (@CLukeNicholsn) reportedI will never use @Rogers services ever again. EVER. Just cancel the damn phone plan you useless, woke cucks. Holy smokes.
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Cindy (@Cindiluwho38) reported@l3v1at4an @Prxodiigy @Rogers Going to have to cancel our rogers subscription and get starlink
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💙🧡🇨🇦Mkmecrzy🇨🇦🧡💙 (@mkmecrzy) reported@Rogers your customer service is useless, no internet since 7am - it’s now 10:15pm. You can’t get through for a status update and your stupid app is down for maintenance!
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shawna (@shawnasativa) reported@RogersHelps i waited online for a rep just to be disconnected after 2.5 hours as soon as i got to the front of the line. just send me the link to simply cancel it ONLINE without having to talk to anyone. i know this is possible because i’ve done it before. or did you remove that option??
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Marcin Debowski (@debosski) reported@RogersHelps @KjennerBrian @NBATVCanada channel keeps loading and never works on your rogers xfinity app , its been more than a week now … fix it pls
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The Toilet Trader 💙 (@SWSniper07) reported@MapleLeafs @Rogers If your customer service puts you on hold for eight hours and Anna can't answer anything what kind of customer service do you have?
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Atul Prajapati (@Atul_Prajapati_) reportedJust received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
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Mike Drake (@MikeD340706) reported@RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous
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Muzicgal (@muzicgal1) reported@Sportsnet @Rogers Blue Jays game won’t play on Sportsnet plus. Anyone else having issues?
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@drhillarypimlott.bsky.social 🏳️⚧️🏳️🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reportedI am so sick of the lack of .@Rogers care 4 customers even if they are at one remove. We have mobile phones with @Rogers & we have to change that, too. They are the worst company I've ever dealt with - I even worked for them decades ago. Time to break up these monopolies!!
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R𓃟byn (@Hunny_diva) reported@Rogers @pozpiggy86 @Rogers outsourced support is so bad they literally gave me the 4-digit PIN I forgot. Nothing like compromising customer security in a time when hacking is everywhere. I was happy and angry at the same time.
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GotALight? (@OldePunque) reported@RogersHelps I have been in the queue for Rogers mobility technical support for just over 2 hours now. Is there any point in continuing? Will anyone answer at some point?
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Merhawi Yohannes (@Merhawi200) reported@RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?
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Jean C Rodas (@Antihero_07) reported@RogersHelps I’m working from home and again not service in the beaches area. Worst service ever seriously.
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bree (@bree_2002) reported@RogersHelps I live in saskatoon and i am seeing why I cant text is there a outage somewhere or what's going on
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Gary Meerdink (@garynorthref) reported@Orioles2632 @Rogers @Mike_Ferrin Such a homer announcer, almost as bad as Boston
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PhynixDS (@DanielSPhynixDS) reported@Rogers having trouble getting pin codes to verify my E-Mail, checking to see if SMS is being blocked but can't find it in spam list. would be better if you still had the phone number easily available.
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Bonnie Lee (@stitchlady) reported@ToddHeintz @Rogers @BlueJays I had an issue right at the beginning of the game, in the first inning, my screen went black and my TV box restarted on its own. This has happened to me before and it’s on the 4K channel. Is this what happened to you?
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Merhawi Yohannes (@Merhawi200) reported@Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?
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Nathan Fitzgerald (@nat_fitz1) reported@RogersHelps @Dr_H_Pimlott Ah - the kind of blame others response that makes sure I'll never get a mobile phone or Internet from Rogers! That and how often the Rogers website is down when I try and pay my legacy cable bill (can't wait to ditch it!)
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Philly (@Philly_P87) reportedHey @Rogers you’re a piece of 💩 Your internet is slow af GN 💤
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Jonathan Spivak (@jonsp01) reported@RogersHelps Once again Rogers Xfinity Streaming App (RXSA) doesn't play live TV nor plays back saved programs from the cloud PVR on Android 16 devices (cell & tablet). I have no problems with RXSA on my old S8 cell phone running Android 9. The issue was fixed now it's a problem?
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Jonny Be Good 🫐 (@just_jonny1980) reported@RogersHelps No it’s not being corrected calling to cancel today and switch to Bell as well as my neighbours are all doing the same thing
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˚ʚ♡ɞ˚ (@aintjeff_) reported@RogersHelps Is there internet outage today? I have no internet since 7:00 AM and I’m going crazy.
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Ann (@Yvrscribe) reported@RogersHelps is there an outage in South vancouver?
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Mike Walter (@mwalter59) reported@livingklife @yergen @RogersHelps Aaaaaaannnnddd it's happening again. Red Sox/Brewers game on MLB Network and just as they throw to play by play, boom! Spanish.
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Shell (@Mjc95) reported@RogersHelps Are there reported issues in Ottawa area? Channels keep reloading and nothing happens. We've restarted the modem multiple times
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Stephanie Alexandra (@Sam_Alexandra23) reported@Rogers Your captioning on tv has not been working for an hour now, please fix it!
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Bonnie Lee (@stitchlady) reported@RogersHelps what is the problem with the MyRogers app? I constantly have to delete it and reinstall. I keep getting a message that said something went wrong. It’s OK it’s our problem. This has been happening on both my iPhone and iPad.