Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Guelph, London, Abbotsford, Halifax, Burlington, Woodbridge, Toronto, Kincardine, Stittsville, Barrie, Richmond Hill, Ottawa, Edmundston and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Guelph |
TV | |
| Montréal |
Internet | |
| London |
TV | |
| Abbotsford |
TV | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lori Martin 🇨🇦
(@MissMartini74) reported
I haven't had cell phone service all day...c'mon @Rogers
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...
(@vantelll) reported
@Rogers better be putting a credit on my bill for this service interruption 😒
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T
(@TonyTonez_) reported
@Rogers @RogersHelps @jennaamxo What ******** is this ??? Can’t call or receive any calls FIX THIS SH%T ASAP!!!
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c 🌺
(@u53rn4m3_1) reported
y’all really gonna have to fix up cause I need to bounce and need the ******* data @RogersHelps
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Zachary Lucky
(@zacharylucky) reported
@Rogers we haven’t had service all day?! We need an explanation, timeline and a discount on our next billing cycle. Get it together! #rogersoutage #rogers @RogersHelps
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Adrian Mohareb
(@akmohareb) reported
@climatekeith @RogersHelps Sounds like this outage is national? I’m out in Victoria.
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Sarah J
(@SarahhhhhhhhJ) reported
Hey @Rogers @RogersHelps I've got a telephone DRs appt in one hour. Will I have service by then?
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MICHELLE LESLIE
(@MichelleMLeslie) reported
@RogersHelps @charityjkeller @joshjimenez_ Service is still out here in #ottawa. Been down since 800am ET.
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capricorn queen
(@coworkerlauren) reported
Hey @Rogers I cancelled my internet over a month ago before it was even hooked up because my apartment was not wired for Rogers. I was told I wouldn’t be charged, was charged, called, and was told it would be taken care of now I’ve been charged two months in a row. Fix it. Now :)
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Princess Maryellen
(@MissMacGregor) reported
@RogersHelps lost service shortly after midnight this morning. My phone is my lifeline for my business. Is there any update on estimated time? Any updates at all if customers will be compensated or credited?
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brittany jenna
(@brittersbrown) reported
@Rogers soo I missed an important email for an interview this morning and unable to call or receive calls about said interview, will you be comping my bill ?? This is crazy. I understand you are “working on it” but a lot of people rely on your service to provide for their home.
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𝕄𝕚𝕜𝕖 H
(@Can_USA_Mike) reported
@RogersHelps Any update? Havent had cell service for several hours now..
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Ron Mexico
(@Big_Jabrone) reported
@Stephen69455553 @RogersHelps @belec_chris It's not ok. All what hard work? They had one job. #Fail
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Amanda Arbour
(@AmandaArbour) reported
@RogersHelps @Fidomobile is also not working. Two of our phones are not working and it's been over 2 hours!
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Dead Laszlow
(@DeadLaszlow) reported
@stevemcniven @jamie5121 @RogersHelps Rogers sucks. I'm on Fido? If I had of known it was actually Rogers I would have never. The CRTC? Just gave Rogers a Monopoly?! When they were allowed to buy out Shaw. CRTC's reasoning was for more security in the Industry. #Jokes. We need more choices not less. #CallYourMPP!
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MABES
(@maybelleelee) reported
I wonder how much money @Rogers is still going to make today even with their services down. thanks for taking my money and no service. Not gonna call you cause i dont wanna be on hold for hours.
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Sarkastik Genuis
(@Sickboyisit) reported
@RogersHelps its been 12 hours. I pay you, you provide service. U cost me money on a work day. Can you pay for loss of income due to your service not working after 12 hours?
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Kirstin Morrell
(@KirstinMorrell) reported
@RogersHelps Maybe this outage will show the @CRTCeng that we need real change in this essential service.
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ʚ 존 ɞ
(@joahhyo) reported
@RogersHelps so are we going to get any compensation for this outage or is it gonna be one of those things you guys pull that " we didn't mean for that to happen so we can't give you anything for losing your service for a few hours" #rogers #rogersoutage
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CEE LEE
(@SSammaiCCL) reported
@RogersHelps @charityjkeller @joshjimenez_ missing all phon calls for my work. too bad.
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scott w
(@wackylandscaper) reported
@RogersHelps @phil_jacobson Quickly ? Not quick enough. I guess bell is the strongest network. BYE ROGERS
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The Better Twin
(@ArvanitisNikko) reported
@RogersHelps fix your ****
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Rob Haynes
(@r0bhaynes) reported
@Rogers - interruptions are not intermittent, and "some" customers means... every Rogers customer I know... take some responsibility... be better
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Johnny
(@MatJimbo) reported
@Rogers and @Fidomobile can you pro-rate my bill based on the outage? #rogersoutage #fidodown
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DJ Phoenix
(@DJPh03NiX) reported
Thank god for offline maps because @RogersHelps has been down all day and I can’t make calls for my vet appts or use GPS. I better get refunded until the network is up
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Mike Cohen
(@WouldStaley93) reported
It’s Monday @RogersHelps service was down for all overnight and morning and now a crew of condo construction workers are jack hammering the sidewalk across the street. Thanks Doug Ford for NOT shutting down developers you clown #constructionISNOTEssential
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Jes Sam
(@RubyBak94337302) reported
@harv8704 @RogersHelps Down in Abbotsford BC
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el proesol
(@el_proesol) reported
@Rogers @RogersHelps @jennaamxo My service is not "intermittent" I have not had service since morning and I have not been able to work. Usually at this time I would already have $ 60 of income in UBER, with an apology I will not get my work day back
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/-\ l i @bbas
(@abbaspeaks) reported
lol..fun times telling the @Rogers bot to unplug their system and plug it back in! DID IT WORK? ...do your thang. as long as my internet dont go down, im relatively ok.
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savvyshopaholic
(@Savanna39803740) reported
@RogersHelps Intermittent my ***. Service has been down since 10pm PST last night.