Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Markham, Orillia, Toronto, Mississauga, Stoney Creek, Calgary, Ottawa, Kanata, Montréal, Guelph, Richmond Hill, Brampton, Vancouver, Kenora and Moosonee.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Markham |
Internet | |
| Orillia |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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magicdream8
(@magicdream81) reported
@RogersHelps Still total blackout in Brampton L6R Rogers Ignite customer
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Ted Barton
(@SaugaTed) reported
@RogersHelps Still no internet service in East Misissauga #rogersoutage #rogersdown
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Kim 🇨🇦💚🏎💨
(@Chilli_Momma) reported
@bnrealwithu @Rogers Really?!! Because now I have an issue with the ignite tv. Internet goes down every so often. Also cell service is sketchy. There are times I can’t even make a call your tech support to report this latest issue!!! Gonna take more than a days credit to keep my Business
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Lynne Irwin
(@LLynneIrwin) reported
@RNtherapist @CheriDiNovo @Rogers A lot of things should not be impacted but it happens. We can either stay calm or we can run about with our heads cut off. Hubby was becoming rather agitated earlier because of this but I think that I have him calmed down. There is nothing that can be done until they fix it.
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MegLen
(@MegLen8) reported
@AboutRogers @Rogers My internet is still down…Haven’t been able to do any work since the outage.
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Fight For Globalive Mobile
(@GlobaliveMobile) reported
No way Rogers went offline with nothing to say with the possible talk of cyber attacks. Knowing that they just had a maintenance update. Why does this problem only happen with @Rogers
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
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I am Canadian
(@CanadaEhOui) reported
@RogersHelps @Vampayakarin L5N is still having issues
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T C
(@TravisCUxOn) reported
@johnshewchuk @ColinDMello @RogersHelps This sounds silly, but I was also continuing to be out all day and I could see the modem was connecting to the network and then disconnecting, lather rinse repeat. I power cycled it and it came back up and stayed up.
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Jeff Barclay
(@JeffBarclayCPA) reported
@AboutRogers @Rogers Ignite not working properly with many channels not available and the few that are keep freezing and blacking out. Hamilton Ontario.
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Ted Barton
(@SaugaTed) reported
@RogersHelps Still no internet service in East Misissauga #rogersoutage #rogersdown
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Scuderia F1 Podcast
(@ScuderiaF1Pod) reported
So glad that @rogers finally revealed that their massive outage was due to the lack of network redundancy. In unrelated news, I'm sure we'll all see a $10 network redundancy surcharge on my future bills so they can pay for infrastructure they should have had! #rogersoutage
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aspen
(@aspenmayfield) reported
@Rogers it has been a day and a half with ****** wifi or no wifi at all FOR ALL OF CANADA. fix this.
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kira
(@kira__mj) reported
@ColinDMello Still no service here in London Ontario despite @RogersHelps saying service is up. I’m guessing they’re saying it so they can make the refund credit as small as possible.
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Cody Swan
(@CodySwan15) reported
@vote4robgill @Rogers The credit should cover the inconvenience, the money issues and the problems created by the issues. Calculating the credit solely on the basis of time isn't responsive to the problems customers actually faced.
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cpet
(@cpetrmd) reported
@AboutRogers @Rogers Ignite sucks...well more than usual at the moment. cya
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realyankeesfaneh
(@realyanleefaneh) reported
@RogersHelps @AboutRogers It’s not YESTERDAY’S service interruption it’s still on going. A service interruption is a short term thing this is an outage. It’s quite obvious related to this communication that you folks don’t have a clue what you are doing which is why there is still an outage.
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Nik
(@NickinVic) reported
@Rogers @bnrealwithu This is a flat out lie. Put up a map with where you’ve done real world testing of mobile working CONNECTIONS. Not a signal. Connections. Data has been broken for over 36 hours.
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katie Cannary
(@katiecan99) reported
@Rogers rogers Is NOT WORKING TRYING watch cable it's going off and on You are not fooling us FIX THIS!
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🍏📚 Random School Custodian
(@Custodian_CP) reported
@vote4robgill @Rogers How are they compensating non Rogers customers who were unable to access their personal funds through debit and atm, or those whose medical procedures were delayed? This outage affected far more than just Rogers customers and they should be held accountable!
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C S C
(@cliveson14) reported
@RogersHelps lost my phone while camping during the outage, by the time service was restored my battery had died and I could not use the locate function. Tried using chat support and they basically said too bad. I’m a little disappointed given how long I’ve been a customer.
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WayUpGaming ⁶𓅓
(@WayUpGaming) reported
@RogersHelps Tons of people still have no service, and atill no updates from you guys for the last 11 hours now, pathetic company.
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Fidget
(@FidgetSS) reported
@RogersHelps I take it there are still some issues with ignite tv?
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zipzip🇨🇦
(@zipzip13050542) reported
@RogersHelps Hey @RogersHelps , fix your sh•t; I pay for service not this slow *** crap show. Your company makes hundreds of millions; are you so inept that even with this amount of money you can’t get it right?
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Darryn
(@justcallmed) reported
@RogersHelps Internet and ignite TV still not working properly. Having the the freeze and stutter is almost worse than having no TV at all.
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Arturo J Alvarez G 🇻🇪🇨🇦
(@Arturo_JAlvarez) reported
from
Caledon East, Ontario
@Rogers we still have problems with WiFi in my area For the absurd amount of money we pay for service these disruptions should never happens. Do you think one day credit will suffice for all the problems this is causing? Get your act together and fix this #rogersoutage still on!!
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Timi TV
(@TimiTV4) reported
@vote4robgill @Rogers I knew Rogers compensation would be a joke. The only message those clowns will get will be their wallets getting hit hard. Move to another service, @FreedomMobile has great offers and pricing. From what I read you can take your cell number with you.
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Geoff Dillon
(@TheRealGDillon) reported
@RogersHelps Ignite still not working properly … intermittent TV and internet. Many tweets noting the same issue yet you claim service is restored. It’s not.
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Jessi Power
(@jessibpower) reported
@Rummblestrips @vote4robgill @Rogers I do have a hypothetical question for you, and you don't have to answer. But if this had been a power outage, would you be seeking compensation from the power company? I just haven't heard of people trying to do that before... But maybe this will set the precedent.
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The Rudes
(@JohnFlude) reported
@BritzDhee @Rogers Sounds like you were in the exact same situation I was in. But I ended up going into work, because my connection was down. Also travelled downtown without cell service