Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 10: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Alliston, Vancouver, Whitby, Nanaimo, Nepean, Cambridge, London, Toronto, North York, Montréal, Scarborough, Dartmouth, Calgary and York.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
TV | |
| Mississauga |
Internet | |
| Alliston |
Internet | |
| Vancouver |
Internet | |
| Whitby |
TV | |
| Nanaimo |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Fish
(@feedthefish79) reported
@RogersHelps About two weeks. The internet is slow on all devices and it takes 10+ seconds to change a channel. I’ve restarted the hub several times but it doesn’t last.
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Jordan
(@dregs0) reported
from
Whitehorse, Yukon
Will @RogersHelps fix their problem that is now 5 days old? #Rogers @RogersNHLLive
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Elger Baraku
(@ElgerDoesMD) reported
Greatly disappointed in the service and customer relations of @RogersHelps Particularly in the midst of a pandemic when internet services are pivotal. 😪 I’ve missed an entire day of lectures and additional days of significant interruptions during class time.
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That Toronto Model
(@TamicaMollison) reported
@Rogers is the worst company ever!!! These scammers got $500 from me easily, charging me for cable. Like who tf watching cable in 2021??? Are you dumb?! 🖕🏼😤
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KermitTheFrig
(@CataholicPriest) reported
@JustinTrudeau people would download and use the covid app if their phones weren't too old, or incompatible, which they could fix if phones weren't leased like cars but worse, how do carriers get away with this stuff? @Bell @Rogers just let them go back to contracts or whatever
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Joy Henderson
(@Joyhenderson78) reported
Just got off the phone with a passive aggressive @Rogers tech, who wouldn't stop interrupting and dismissed the lagging internet issues we are having. Now I want to fight someone.
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seven owen
(@seven_owen) reported
@RogersHelps is there a problem with the internet in North York?
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James Baldwin
(@TwistedEdge) reported
@RogersHelps Why am I being charged a $30 tech fee for a move despite never being told about this? All I was told was that my appointment would be confirmed via email and that was all. Now I see an account change email with a $30 fee on there.
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Shauneen Tierney
(@shauneentierney) reported
@RogersHelps you guys are the WORST company EVER. Trying to switch to ignite as per AN OFFER YOU SENT ME & getting the runaround for the 3rd time!! Higher pricing then what your offer shows and yet no one @rogers can see the offer YOU sent me!!
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Corona used to be a beer
(@Josh4Real) reported
@Joyhenderson78 @Rogers Even though a lot of tekksavvy calls end with "unfortunately we're waiting on Rogers" it's still totally worth it to avoid Rogers customer service
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Sophia ~ #FINALRIDE
(@hoistingmysail) reported
@Rogers is so bloody useless!!! You guys infuriate me to no end!!! I ask for one simple thing and you **** up!!! I’m livid right now!!!
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Josh Smith
(@Mordaith) reported
@JustFjordThings @Rogers I was very polite when I called customer service. I don't blame the frontline folks for the choices made by the brass. But, still, got 'disconnected' just before they were going to give me a number to call and complain at.
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Joy Henderson
(@Joyhenderson78) reported
@jrovsovskein @Rogers Same, apparently there is no problem that they can see on their end and we are simply just using too much or our jacked unlimited plan.
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eefah & eoin
(@Avie30) reported
from
Vaughan, Ontario
@RogersHelps Is there an outage in woodbridge now?
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Wi3eman24
(@Dwi3eman) reported
@Rogersbiz trying to get a hold of Rogers customer service I’ve been put on hold 3 times for 40 mins to be hung up on. What’s the point of waiting on hold for someone to pickup and hang up on you😡😡#WorstCustomerService ridiculous
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NK 🎄☃️❄️
(@pinecoveviii) reported
@Rogers your Internet keeps cutting in and out and dropping this morning. Completely unacceptable. Please advise on how you can fix (yes we have rebooted the router).
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Ian Day 🇨🇦🏳️🌈
(@ianwday) reported
from
Ryerson University, Ontario
@RogersHelps I’m not in the business of improving your customer service. I am the customer. Let’s chat again in two years when my Bell contract is up. (You recorded my conversations to improve your customer service. Have a listen.)
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Josh Smith
(@Mordaith) reported
Absolutly mindblowing that @Rogers has people coming to my door, peddling internet, during a pandemic, while we are at yellow. Wtf? This is dangerous for me, the poor sap doing it, and other people.
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Coralie Waschkowski
(@coraliew) reported
@jmccall54 Funny you ask. I was in the phone w/ @Rogers today for 45 minutes & three agents to ask why my daughter & I only get two bars & have dropped calls? They said the towers are 2km from my house and I am in old south so I will only get 2 bars & 3G service & not to worry about it 👎🏽
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Rolgy
(@Rolgyx) reported
No one go with @RogersHelps internet they are by far the worst internet providers. Im paying $100 a month for internet that never works. On top of that their customer service is awful.
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mark goldberg
(@markgol99181487) reported
@RogersHelps None of thevother apps on my tablet do this. My friends tell me this happens on theirs as well. Time to fix.
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DauntlessLion
(@LionDauntless) reported
Looks like it's wasn't a defective Modem that was the problem. Internet is still cutting out during streams for 10-15 minute intervals. COAX cable running outside is old. Wondering if that's the issue. Hopefully we solve the problem soon. @Rogers
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Joy Henderson
(@Joyhenderson78) reported
@Josh4Real @Rogers They unfortunately cannot adequately service our area and our needs. :( They were 100% transparent about this, so props to them.
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Elger Baraku
(@ElgerDoesMD) reported
Greatly disappointed in the service and customer relations of @RogersHelps Particularly in the midst of a pandemic when internet services are pivotal. 😪
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Fish
(@feedthefish79) reported
Anyone else having issues with their internet speed with @RogersHelps Ignite TV? For close to $200/month, you'd expect a better product.
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A Humble Socialist 🌹
(@robert_dewolfe) reported
@Rogers Why would anybody even watch that ****. It's not even "sport". It's a blood spectacle. It's violence pornography. It has absolutely no redeeming social value what so ever and needs to be shut down. Shame on Rogers for perpetuating this abomination.
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Fish
(@feedthefish79) reported
@RogersHelps Everything seems to be operating much faster. Thanks for checking. If I have any further issues, I’ll call in.
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Matazar
(@Matazar) reported
What a shock, @RogersHelps technician failed to perform the scheduled work again. No show and no contact. Good service guys!
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jrovsovskein
(@jrovsovskein) reported
@Joyhenderson78 @Rogers @Rogers service is awful and their customer service blows. I keep a log of hours I've spent talking to Rogers Tech. The file's labelled "Time I will Never get Back." And, our internet service has been abysmal. Re-booting every day.
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Jim H
(@jimbo19000) reported
@feedthefish79 @RogersHelps Interesting they are able to track your location from your Twitter and fix it.