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Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Mississauga, Vancouver, Ottawa, Edmonton, Calgary, Oshawa, Guelph, Kitchener, St. Albert, St. Thomas, London, Montréal, Markham, and Brampton.

CityProblem TypeReport Time
Toronto TV 52 minutes ago
Mississauga Internet 2 hours ago
Toronto Internet 4 hours ago
Vancouver Internet 7 hours ago
Ottawa Internet 11 hours ago
Edmonton TV 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • agent_bubble07
    Rita (@agent_bubble07) reported

    @AbsoluteCooky @RogersHelps Cell service out in Oshawa. Useless Rogers help

  • dancarpenter
    Daniel (@dancarpenter) reported

    @RogersHelps It has now been two hours since I sent a DM as requested and no response. The internet has been down for almost 8 hours. Can I please get an update for North York ON?

  • debgillespie2
    Debbie Gillespie (@debgillespie2) reported

    @RogersHelps just lost cellular service now? Any idea how long it will be out?

  • TriciaB1313
    Tricia Bailey (@TriciaB1313) reported

    @RogersHelps is anyone working on the outage in my area Brampton L6X

  • PatCleary74
    Patrick Cleary (@PatCleary74) reported

    @RogersHelps @grimsbeard Been down over 2 hours Gray Cres area.

  • chazimitaz
    Mike Angus (@chazimitaz) reported

    @timandfriends @Rogers Too bad they lost the series next game. Esa is better

  • katiedoggart
    Katie Doggart (@katiedoggart) reported

    @RogersHelps @YCMDGaming Hydro isn’t the issue!! Hydro works and it’s only Rogers that doesn’t. Over 8 hours now. I’ve lost out on my workday and you’ve cost me nearly $300 in lost wages!!

  • grimsbeard
    Will 'Grimsbeard' Samuel (@grimsbeard) reported

    @PatCleary74 @RogersHelps 4:30p when it went down. Half hour after the storm's major cell passed us here.

  • PatCleary74
    Patrick Cleary (@PatCleary74) reported

    @RogersHelps @Rogers #KanataNorth has has no internet for hours!!!! Have called in and they say no outage. Terrible service

  • benalberga13
    Ben Alberga (@benalberga13) reported

    @Rogers do we have an ETA on when our extremely expensive service is going to be available? Been about 7 hours now. God forbid I’m 7 hours late on a bill though.

  • LJCroutch
    Lawrence (@LJCroutch) reported

    @Rogers are there still outages in Markham village ? 48 and 7 ? Seems like we have been down for hours. Not sure if it's out or the modem blew.

  • AusCanTactical
    AusCan Tactical (@AusCanTactical) reported

    @Rogers cell phone network is down in Durham Region. What's up with that?

  • ToddACrawford
    Todd Crawford (@ToddACrawford) reported

    @RogersHelps my internet has been down for hours. I’ve DMd you as suggested and nobody has responded. What is the ETA for this to be fixed and to receive a response?

  • CRassi7
    Chris Rassi (@CRassi7) reported

    @RogersHelps Please see DM. Is there an Internet outage for K2H 8Y8 area?

  • HollKier
    Kier Holl (@HollKier) reported

    @RogersHelps the wifi in Ottawa, ON has been down for hours. How long for a fix??

  • menmcdou_cathy
    CBB (@menmcdou_cathy) reported

    @RogersHelps have had no cable or internet in Kitchener since noon when the storm blew in. Power went out for a few seconds but came back on but no cable/internet since. Rogers says there’s no outages. Tell that to all my neighbours. Over 7 hours now. Please fix it!!

  • biffeh
    C'est moi (@biffeh) reported

    @Chirag057 @RogersHelps @AbsoluteCooky I don't see why Rogers have removed - read:hidden - their outage map. There's def and outage in your area, as Tekssavvy confirmed this (they're using Rogers infrastructure in Vaughan).

  • Chirag057
    Chirag (@Chirag057) reported

    @RogersHelps No internet in Ottawa. baseline area. Just want to know if there is a outage and if so When can I expect it back online

  • katiedoggart
    Katie Doggart (@katiedoggart) reported

    @RogersHelps Hydro isn’t out! Never was for more than 15 seconds. It’s just Rogers that is out! And it’s been over 8 hours now. You’ve cost me nearly $300 in lost wages!

  • katiedoggart
    Katie Doggart (@katiedoggart) reported

    @RogersHelps internet has been down for over 8 hour now in London!! And I see that you are blaming it on the hydro being out (which it’s not). Fix it!!

  • Chirag057
    Chirag (@Chirag057) reported

    @RogersHelps @AbsoluteCooky So I have been waiting on Messenger for almost 35 minutes no reply. For call support there is 1.3 to 1.5 hours wait. So what's the point of DM if you not gonna get reply for almost an hour.

  • sidekickgirl
    sidekickgirl (Taylor’s Version) (@sidekickgirl) reported

    @RogersHelps I’ve got no bars or service showing. Anna says everything is fine and your site says no outages in my area. What’s up? Whole family is experiencing the same.

  • menmcdou_cathy
    CBB (@menmcdou_cathy) reported

    @RogersHelps Here in Kitchener. N2H2X6. No cable or internet since storm blew through at noon today. And it’s also many of my neighbours. One of your supp people told my neighbour that there were no outages here. WRONG!! What is the problem?? Very frustrated with lack of support.

  • agent_bubble07
    Rita (@agent_bubble07) reported

    @RogersHelps cell service just went in Oshawa

  • jpjenpond
    Jennifer Pond (@jpjenpond) reported

    @Rogers any updates on the outage in Central NL? Been out 24hrs now. #rogersdown #outage

  • agent_bubble07
    Rita (@agent_bubble07) reported

    @RogersHelps @imahmedawad What about cell service in Oshawa?

  • bonbon663
    Donna 🍁🐾🏳‍🌈 (@bonbon663) reported

    @mysticcshadow @zparyani @RogersHelps I called, they said there's an outage. Oh really?! Doh! No ETR.

  • RPdarling3
    Sunny (@RPdarling3) reported

    .@RogersHelps Y don’t u post where outages are? I’ve called 4 times & was hung up on when transferring 3 times. 5G abysmal too. But, y not post on Twitter? The “forums” are not up 2 date. There r tens or thousands of us without service. Please just post the areas that are down!

  • ThevabalanS
    Thevabalan Sitham (@ThevabalanS) reported

    @RogersHelps is there any phone internet outage in Vaughan Woodbridge area

  • IHeartKats
    Кет Хамілл 🇨🇦🍁🇺🇦🌻 (@IHeartKats) reported

    @RogersHelps I have been without service for hours! Apparently no outages but that isn’t true. Calling 611 useless- 2.5-3 hours wait time!!! How does one get service? Any service?