Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 6: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Langley, Gravenhurst, Vancouver, Toronto, Chilliwack, Montréal, Oshawa, Calgary, Halifax County, Richmond, Toronto county, Fredericton, Collingwood, Courtenay, and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Langley
|
Internet | 10 minutes ago |
|
Langley
|
Phone | 27 minutes ago |
|
Gravenhurst
|
TV | 28 minutes ago |
|
Vancouver
|
Internet | 32 minutes ago |
|
Toronto
|
TV | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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KEELOW (@1Keelow) reported@RogersHelps @miller5252 How about 8 days ? Going on over 192 hours of no service. Let me know what bot answer you have for me
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Brad Hughes (@brad86er) reported@Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service
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Brad Cutler (@therealpuss21) reported@PorscheJunkie99 @jonassiegel @Rogers How in sweet **** is he a criminal? Good pick absolutely not but that’s a wild accusation of criminal
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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SD (@spdbmkj) reported@RogersHelps Where are the folks? Nobody is available on chat, Holding phone lines for hours but still no one to connect with. What is happening? I need someone to DM me at the earliest to resolve my issue.
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Giovani Galt (@GaltGiovani) reported@123mung @RogersHelps They are having problems. I know of 2 business having issues in the aurora area and rogers say it isnt on their side. This isnt the first time.
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps I have two Fire sticks with the same problem. I have two TV boxes that are fine. All other apps on the fire sticks are ok.
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Melissa🍁 (@123mung) reported@RogersHelps Everything has been checked. There’s a number of people also having trouble in Newmarket check reddit/rogers it’s a problem with different apps streaming issues
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Sure have. I even spent 2hrs on Sun for help. Got a vmail yesterday that my TV was fixed. Not sure why I got that since it isn't the issue. NO ONE is helping me. I am beyond frustrated with you guys.
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DARSHAN AILANI (@AilaniDarshan) reported@Rogers , I have been loyal customer for long but it feels very sad to see quality customer service deteriorating every year. Even after raising complaint regarding poor network & internet connectivity during travel, you have sent $170 bill & no one cares to respond to my query.
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Vinny J (@BanditVinny) reported@Canucks @Rogers The luck of this team is dog ****. Why do I even bother any more. We needed that number one.
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Aqua is Goated (@DorionforGM) reported@RaymondWil78846 @Canucks @Rogers Yes and that is why Vancouver is full of retarded cucks like yourself. It would be a much better place if everyone worshipped the painter. Instead you all have Carneys ***** in your mouth like the retarded cucks that you are. And oilers own the Canucks retard
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Nickolaus (@NickOrMapie) reported@BreakerStrength @RogersHelps Based rogers user! Same issue here been going on since 1am
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Brian Reid (@BrianReid597401) reported@SalTheTree @MapleLeafs @Rogers Gotta a bad feeling about little Gavin McKenna (165lbs!) playing in a big boys League. This ain't no Gretzky we're talking about.
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Dean Sarnecki (@sarneckid) reportedHey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!
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magenta72 (@valleylily56) reportedGet 7 US local channels on cable but Montreal English local channel is blocked by @Rogers Why??? Don't need to know about traffic issues in Los Angeles!!!
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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Zach (@zachnhso) reported.@Rogers never claim you’re the best ISP again that’s false advertising
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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EazyLight99 (@ScottRuff12) reported@Canucks @Rogers **** your watch party. None of this matters if Dorion gets hired.
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♓ T Moretti ♓ (@JMisses) reported@RogersHelps Internet connection keeps buffering since the outage a few weeks ago. I called your tech support and they said I had to change my modem and plan.
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Matt France (@REALTORinVan) reported@RogersHelps @Bringer0fSand Please hire some more people at Rogers. I’ve been in the queue forever this mornings. It’s really really bad UX.
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Livestream panel to explain a lottery you only need because the team was awful. Stop dressing this up like content anyone should care about.
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mdems10 (@mdems10) reported@Canucks @Rogers Dorion better not get the Job. We will not be attending because of this news. My kids and wife were excited to come down! Not anymore.
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Graham Mansfield (@frag123456) reported@Rogers So let me get this right....you offer other customers $60 1G internet but my price on renewal goes up $15 to $115 a month for just internet.....god damn greedy assed criminal company.
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throw_away (@throw_away27) reported@Canucks @Rogers Rigged wtf
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Palvinder (@ppsgrover) reported@RogersHelps @RogersHelps @Rogers Did that and "Yassine - Rogers specialist" said to resolve the issue transfer to the credit operations but no fix Its frustrating #Rogers #CustomerService
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CKM (@PongVamos) reported@Canucks @NHL @Rogers $5 event menu? Wtf
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Robby Reed (@RobertsonR3090) reported@MapleLeafs @Rogers **** off Rogers bring back the mentors game, 50% for employees and pay your employees a proper ******* wage of you're not gonna do that sell the ******* team you've killed the team I loved
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Day walker (@DayXalker) reported@MapleLeafs @Rogers So I hear Marner was the problem you traded him. So he is in the playoffs and the Maple Leafs are not? Maple leafs up in your *** you pathetic LOSERS.