Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Pickering, Toronto, Ottawa, London, Maple, Longueuil, Calgary, Montréal, Gatineau, Stouffville, Bedford, Brampton, Ajax, Hamilton and Powell River.
| City | Problem Type | Report Time |
|---|---|---|
 Pickering |
Internet | |
| Toronto |
Internet | |
| Ottawa |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| London |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@bhoportner) reported
@RogersHelps What kind of credit is being provided to impacted individuals and businesses? I sure hope it’s more than a piddly one day credit, as the negative effects that your service outages caused are worth much more than one day.
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Bill McKay
(@dabloat) reported
@CheriDiNovo @Rogers Still nothing for third party provider customer in Oshawa. They're holding our service back it seems.
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Associate Bob 🙈🙉🙊
(@bob_associate) reported
@thevivafrei @Rogers Lots to unpack here. Banks and payment processors issues are due to lack of redundancy (cheaping out on IT budget). Most consumers won't get a backup so competition will help a little bit. What do they mean by competition? More of the reseller/TPIA/MVNO crap the CRTC loves?
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Freshman
(@Freshman_FGC) reported
Wtf, my internet started acting up so I can't compete in @TSM_Leffen's Levo tourney today. Having @Rogers sucks, they still haven't fixed the issue!!!
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Bonnie Lee
(@stitchlady) reported
@AboutRogers @Rogers I'm letting you now my tv is terrible-picture and sound cutting out every sentence and my cell service is down again. What are you doing at @Rogers????? Read twitter. Lots of people complaining about this. Your service IS NOT RESTORED!
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Stonergodd420
(@stonergodd420) reported
@RogersHelps I still don't have service
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idk
(@YellinIntoVoid) reported
@RogersHelps You have impacted TekSavvy as well as other ISPs that purchase network access from you. We’re tired of waiting 36+ hours later for you to keep saying “hopefully soon”
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niall
(@njhxflws) reported
@RogersHelps my internet, phone and tv are still down…
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David Michaels
(@michaelsecom) reported
@RogersHelps there's still no Rogers internet service in the L6X postal code area.
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Kelley Healey
(@Kelley_Healey) reported
@rogers my wifi still out in Toronto. Apparently your still having trouble nearly 24 hours later no service…
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Cosmo Mariano
(@CosmoMariano) reported
@telus throttling my mobile data speed after I used up all my data during the @rogers outage. Despite the fact I am under my data every single month. Telus taking advantage of the #rogersoutage is going to cost them customers.
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Cryptic_siege
(@cryptic_siege) reported
@RogersHelps Does anyone have wifi, but it’s super slow and you can’t do anything on it?
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Tabata /ˈtæbɪθə/ 🌻✌🏻
(@tabata_sa_) reported
@RogersHelps I don’t car about credits now. I want the service I’m paying for and is not being provided. My wifi connection is still down.
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apeshit
(@apeshit24079128) reported
@birgitomo @Rogers You make no sense lady, small companies piggy back off rohers and BELL, do you have any idea what it would cost for a new company to establish a new network nationwide... understand the fact b4 you tweet
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truth
(@whendreamscome) reported
I got my cell service back this morning and now it's gone again! Why @rogers #rogersoutage
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XOnicksX
(@OnicksX) reported
@RogersHelps Are you aware that my internet is still down and my phone is barely usable?
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C.S.
(@cgsawh) reported
@dinoclub_ @RogersHelps Mine came back for like a minute then went down again. Bridge mode on my modem not working at all.
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C.S.
(@cgsawh) reported
@RogersHelps My internet is still down... When will that be fixed? Bridge mode not working at all!!
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Janice Brereton
(@Brereton59J) reported
@RogersHelps Time to switch sick of Roger's and there BULLSHIT and there high prices for **** t.v channels
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ElisaJ
(@Lisac7777) reported
@AboutRogers @RogersBiz How my tv still.not working my phone apps still not working how is it fixed
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Ashley Gaw
(@AshleyGaw1) reported
@RogersHelps I have been on hold for over an hour, my services have not been restored, and honestly I can’t tell if this is from the outage, or the fact I loose internet several times a day before the outage… step it up! Because right now you are the worst internet provider around!!!
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Changeforthebetter
(@4Equality2022) reported
What a crock of bs from @Rogers They will credit us 2 days of service 🙄 I've missed one day of work and our internet has been out for almost 36 hours...
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dbarrowman 🌻🇺🇦
(@dbarrowman) reported
@Raptors Too bad the broadcast is shite. Audio cutting out. Video freezing. WTH @Rogers @RogersHelps ?!
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PokeTheBear!
(@MoeG64467835) reported
@RogersHelps Fix the internet connection, you don’t need to care about something else!!! Shame on you
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Jen
(@jenminicooper) reported
@RogersHelps When you say “yesterday’s” service interruptions, does that mean you’re not even bothering to fix the services that people aren’t receiving today?? Because for me, this is very much still a problem TODAY.
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Gгасе🤦🏻♀️🤷🏻♀️
(@iamgrce23) reported
@MacSauceReviews @RogersHelps ikr! It’s like when there is issue with home internet and you call them they will ask you to unplug and plug the modem. which doesn’t make any sense
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Sharmi_a
(@Ontmom2) reported
@RogersHelps Forget the scam and focus on service restore We are still out of service! Reporting for GTA Ontario
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Mariah
(@Mariahhxx) reported
@RogersHelps I never post stuff like this but I've been a loyal Rogers customer for over 10 years. All my cell phones are with Rogers, home services and I even have the Roger Bank MasterCard. I am absolutely disappointed right now. I've been without internet for 36 hours!
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Prxvia
(@Prxvia) reported
@Evan53962278 @RogersHelps yeah i know, it’s so slow i literally can’t do a single thing on it, might as well not even have it in the first place
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Jen Wilson
(@msjlwilson) reported
@RogersHelps Still don't have full service.