Rogers service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (56%)
• TV (15%)
• Wi-fi (14%)
• Total Blackout (6%)
• Phone (5%)
• E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Brantford, Calgary, Toronto, Mississauga, Vancouver, Toronto county, St. Thomas, Peel, Maple Ridge, Stratford, Athens, Edson, Windsor, Brampton, and Ottawa.

City	Problem Type	Report Time
Brantford	TV	2 hours ago
Calgary	Internet	4 hours ago
Toronto	Internet	4 hours ago
Calgary	Wi-fi	5 hours ago
Mississauga	Internet	7 hours ago
Vancouver	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 5 minutes ago

  @ChemicalHolly @Rogers Oh a hundred percent. We were ****** around for 4 days on an issue they told us could be resolved if we did abc. Do abc and call back. Start all over again being told issue couldn’t be resolved unless we do efg. Call back, start over sorry we can’t help you.

• 
  NickL (@nickl007) reported 7 minutes ago

  If the power is out, no wifi obvs, why are my data/5G and LTE feeds not working or updating? Why can i use the internet like normal all of a sudden just when i need it? @rogershelps @rogers This post may not even go as its not showing me much.

• 
  Sophie (@sophie_everine) reported 7 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported 10 minutes ago

  @islgalwrites @Rogers Who are you with now? Some people are going with smaller companies. I have friends who buy minimum Roger's to get the internet service and then stream everything from someone else. If you had it to do over again, what would you do?

• 
  Rick Austin🇨🇦 (@ChessStudio) reported 10 minutes ago

  @RogersHelps Service is out in Brampton...... again...

• 
  Andy Potter (@aap53) reported 10 minutes ago

  @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

• 
  TheWomanQueen👑 (@TheWomanQueen1) reported 13 minutes ago

  Ok so we’re going to have to deal with an outage every couple of years @RogersHelps??? Heck no, Iam cancelling my services!!! Unbelievable

• 
  Mike Assad (@mikeassad77) reported 15 minutes ago

  @tobi @Rogers That’s been bugging me for a while. I gave up trying to contact support. What a joke of a company.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 15 minutes ago

  @RogersHelps I’m done chasing Roger’s and if I get harassed about a balance owing not only will the issue be escalated , but a lawsuit will follow

• 
  dodo99 (@dodo99) reported 19 minutes ago

  @gmacofglebe @RogersHelps Cable modem keeps getting to the last flashing light, then goes back down 😔

• 
  Dog Mom 🇨🇦☘️ (@buzz_because) reported 20 minutes ago

  @RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.

• 
  y- James (@james161723) reported 21 minutes ago

  @Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic

• 
  🇨🇦 Kent (@kentmaurstad) reported 23 minutes ago

  @RogersHelps You guys are abhorrent. Never dealing with you guys again.

• 
  🇨🇦 Kent (@kentmaurstad) reported 28 minutes ago

  @Rogers - I have no idea what is going on with you guys. Your online login system isn’t working and I have no clue how to resolve an issue as you require a login and no telephone support. HELP

• 
  Dinesh (@dineshkumarkg) reported 31 minutes ago

  @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

• 
  Sic @ Warmer Sun (@WarmerSun) reported 31 minutes ago

  @wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.

• 
  CrayCray (@CrayCrayRules) reported 32 minutes ago

  Why is my Rogers down again!! #rogers @Rogers

• 
  Jeffrey Bannon (@JeffreyBannon) reported 32 minutes ago

  Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

• 
  Eleanor (@eleanorpattern) reported 34 minutes ago

  @RogersHelps Messaging on behalf of my 90 year old great Auntie, her TV service has been down since this morning. Scarborough, On area. Any idea when services will be back up? Shes very concerned about missing Dateline!

• 
  Evan Vokes (@EvanVokesMSc) reported 37 minutes ago

  @buperac @tobi @Rogers most of the problem corporations are Canada Corporations. separation fixes this. suddenly Rogers, while originally from Calgary, becomes a foreign corporation

• 
  sarah (@dawnthehorizon) reported 41 minutes ago

  @RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible

• 
  babe honker (@babehonker) reported 47 minutes ago

  @buperac @tobi @Rogers every damn thing in canada is a cartel. an insane asylum

• 
  David (@mckaytoronto) reported 48 minutes ago

  WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!

• 
  FishiousFitness (@JosephF08608071) reported 49 minutes ago

  @BlueJays And @Rogers with another big **** you to their fans, gotta buy an absolutely useless @Apple membership to watch 4 games a month. What a ******* joke!!!!!

• 
  sparkytor (@sparkytor) reported 50 minutes ago

  @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

• 
  Big Dave (@oldernewbs) reported 52 minutes ago

  @RogersHelps All 3 boxes delivering the same sketchy service.

• 
  the peoples champ (@uncut_jurist) reported 52 minutes ago

  @RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?

• 
  Freeze (@handa_suhas) reported 52 minutes ago

  @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

• 
  BtheNorth (@BtheNorth) reported 55 minutes ago

  @tobi @Rogers This won’t be a problem anymore once we get those Starlink phones.

• 
  John Hardy (@diverjohn80) reported 1 hour ago

  @RogersHelps what is the cause of Service Disruption in Ottawa? (Internet)