Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Surrey, North Vancouver, Edmonton, Vancouver, Fort McMurray, North York, Newmarket, Burnaby, Toronto county, Oshawa, Burlington, Bradford West Gwillimbury, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 11 minutes ago |
|
Toronto
|
Wi-fi | 1 hour ago |
|
Calgary
|
Internet | 2 hours ago |
|
Calgary
|
Internet | 3 hours ago |
|
Surrey
|
Internet | 4 hours ago |
|
North Vancouver
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mav (@Maverick_XBT) reportedI am never buying anything from @Rogers ever in my life if I have to watch another Michael Cera ad #GoHabsGo
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OG Mud bone (@BoneOg61674) reported@EdmontonOilers @Rogers @RogersPlace Mcdavid sucks
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DegenApeDev (@DegenApeDev) reported@40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.
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Les Knight (@KnightLes90454) reported@RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far
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Terf of the north (@terftasticwoman) reported@globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.
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Pps831 (@Pps831) reported@brar_drs @MelissaLMRogers @Rogers For what? Ai should handle most of the **** imo
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Chris P Bacon (@pozpiggy86) reported@Rogers About 2PM yesterday. My service is STILL down, and I have now lost count at the number of service restoration times your website has given me now. It changes every hour. I can't do business with no internet.
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Johan (@Johanfriesen) reported@RogersHelps @Rogers has the worse customer service, 53min on hold and still waiting
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HonestReplyGuy (@Charlie27252801) reported@itsWozzz @Rogers @Sportsnet would never show something negative going on in one of their facilities.
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Peter Young (@cy686phtsl) reported@RogersHelps I asked the representative if it was possible to suspend my service for two months (specifically June and July).
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Peter Young (@cy686phtsl) reported@RogersHelps Despite my clear refusal, I received an email confirmation a few hours later stating that my service is scheduled to be suspended for six months effective April 30th. I did not authorize this action
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Michelle Wansink (@michmashed78) reported@RogersHelps I receive a msg to call Rogers when trying to activate wifi calling from my cell. On hold again going back and forth from eastern tech support to west. For clarity, I live and have always lived (as a rogers customer) in BC. East sent me west, west tells me I'm east account. 6hrs
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Lord Paws (@TheLordPaws) reported@Rogers stop being terrible
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D.A.B.🗣️🏴☠️🦓🦊 (@villainy_scum) reported@Rogers is a giant sack of ****
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name can't be blank (@J0hnHaw3s) reported@TheYokedEgg @Rogers They SUCK..their service is pathetic.
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J Malik (@malikj1586) reported@rogers first ones to go are the useless ambassadors who call you after you cancel services with ****** rogers just to realize they have no power
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Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported@Rogers WE NEED OUR SERVICE RESTORED!
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Charley (@CharleyXRP) reported@Rogers your customer service and support is already ******. What are you going to do with 10,000 less than employees? You guys don't know how to run a business. Ted left you a gold mine. You're ******* it
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Tricia Terry (@triciaterryxo) reported@Rogers why is the data so bad in Bowmanville for months now.
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Iceman (@Mattheiceman) reported@EdmontonOilers @Rogers @RogersPlace Terrible defensive team. Bouchard, and nurse wtffff. And Davo bro u can’t just drive the puck in through 3-4 defenders!!
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KapitalKat🇨🇦 (@kapital_kat) reportedSo Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount
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Michele L Renaud (@MicheleLReiw) reported@DenySully @Rogers They are the worst!
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tiredsotired (@sotiredsotired) reported@RogersHelps I tried sending a dm and got an auto reply, sending me to rogers general help. lol.
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Clip Clop (@clo33177634) reported@Rogers @RogersHelps Rogers coax is unreliable. Modem reboots, 2 techs after, no help, just runarounds.
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The Handlebar Gamer (@RSDCDN) reported@Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.
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Chris P Bacon (@pozpiggy86) reportedSo @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC
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Harold and Jean (@HAC_N800) reported@RogersHelps Any issues in NW Calgary.. internet speeds are really slow. Xfinity app says I’m getting 27mbs on my 1.5gb plan.. tv occasionally breaking up. Have reset modem twice..
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Johan (@Johanfriesen) reported@RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps I'm in Brampton and was having issues connecting with tech help as my cellular services was also being affected. Both home and cellular internet seem to be back on. Thanks for your help!
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps In a garbage bag. I can’t believe how Roger’s has treated me. Bad enough I have my dad’s death to deal with but I have Roger’s on top of things. I was told his balance would be written off after we return the equipment. I have spoken to people on the phone and online and given up