Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 02/19/2026 00:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Surrey, Newmarket, Kitchener, Vaughan, London, Montréal, Edmonton, Rapide-Danseur, Oshawa, Halifax, Guelph, Kelowna, Brampton and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaSurrey Internet
CanadaNewmarket Internet
CanadaKitchener Internet
CanadaToronto TV
CanadaVaughan Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • angmillyons MILLYONS 🕷 (@angmillyons) reported

    @Rogers fix up!!!

  • libertyemotion Lenne L (@libertyemotion) reported

    @PerKiilstofte @UnderHisEye6 @RogersHelps But if your internet is Rogers, themat doesn’t help either :/

  • loveurhome Donna Bacher, Broker (@loveurhome) reported

    @RogersHelps @theTVaddict Is your cell service down in Hamilton/Ancaster right now?

  • ltdmom Emily (@ltdmom) reported

    @rogers this is not an intermittent disruption - SMS and data have been down completely since at least 1am. Phone occasionally works. Your lack of communication is inexcusable. Please provide regular accurate status updates including estimated time of fix.

  • AndrewCsabai Andrew Csabai (@AndrewCsabai) reported

    @RogersHelps It’s not intermittent. It’s down and you’re not to swift to fix it @CP24

  • essyfromthblock Ess (@essyfromthblock) reported

    Hiya @rogers just letting you know I’m billing you for the 8 hrs 😭😭😭😭 no but seriously send help

  • timelapse001 timelapse (@timelapse001) reported

    @GlobalNational Main questions are i) What’s the cause of this outage? ii) How long more will it take them to fix it?! It’s like a huge secret as non of those companies are willing to say anything! @Rogers @Fidomobile

  • Esteban_roy Steven (@Esteban_roy) reported

    @Rogers @RogersHelps HELLO! Your network has been down for 3 hours now and I can't reach my kids! WHAT IS GOING ON?!

  • mervick50 Mag (@mervick50) reported

    @RogersHelps Any update on the status of the problem? Working from home, need it ASAP!

  • ronconice Alan R Gonzalez (@ronconice) reported

    @RogersHelps Horrible!!!

  • achristie0617 Andrew Christie (@achristie0617) reported

    @Esteban_roy @Rogers @RogersHelps More like 10 hours, it’s been down since midnight, Canada wide outage

  • BrandoDano Brando Dano (@BrandoDano) reported

    @RogersHelps It’s been about sixteen hours without your service working at all — all of Canadian residents are experiencing an outage and it is NOT being fixed quickly, as with my case. Disappointed we pay for a service that stops working entirely, especially for EMERGENCY situations.

  • Harjot_Proothee Harjot Proothee (@Harjot_Proothee) reported

    @RogersHelps This is not ideal during a global pandemic. I can't even find out my test results, since eHealth won't let me and dynacareplus website is down. What a joke #Ontario is. #rogers

  • snaiils Hails (@snaiils) reported

    You guys need to get your **** together. There are sooo many people remotely working and schooling during this already devastating time. Not cool. @Rogers @RogersHelps

  • KingBeebo King BeeBo (@KingBeebo) reported

    @RogersHelps Apologize with a bill credit. Wtf

  • NelleeJahlisa N E L L Y 🇧🇧🇯🇲 (@NelleeJahlisa) reported

    Whoops @Rogers network down?!? Looks like work for me is done.

  • MetikosL L Metikos (@MetikosL) reported

    @Ccressman87 @RogersHelps @680NEWS How come nothing said on news if this is normal outage? Common people wake up

  • shollins77 Sarah Hollins 😷 (@shollins77) reported

    @Rogers Rogers, you need to fix this now!!

  • Raian93 Raian (@Raian93) reported

    So is @Fidomobile and @Rogers network still down? Can’t make calls/access LTE with any of my devices?

  • SQuinnP Suzanne Quinn (@SQuinnP) reported

    @RogersHelps And just when we thought we might get a break from people complaining about their First World Problems! 🤨

  • TylerPyne Tyler R. Pyne (@TylerPyne) reported

    @RogersHelps You need to get this back up ASAP, I have clients I need to communicate with and my entire business is through your service

  • HandsmAndLace Keira Morgan (@HandsmAndLace) reported

    @beadlestore @Rogers Worst timing ever :(

  • Chevy_mama CHEVY_MAMA68 (CAT) (@Chevy_mama) reported

    @_m3hak @Rogers @Rogers and i had service for 29 seconds wow and it’s gone again

  • martinborbe Martin Borbe (@martinborbe) reported

    @680NEWS @RogersHelps does not communicate very well. Service has been down more than 10+ hours. Poor customer service. Time to change networks

  • JojoRizzi Joanne Rizzi (@JojoRizzi) reported

    Hey @RogersHelps phone down for hours now. What’s going on? Any ETA on resolution

  • jenn_kerr2280 Jennifer Kerr (@jenn_kerr2280) reported

    This @Rogers outage reminds me of the blackberry one. Millions jumped ship that day to different providers. I was one of them. #Rogersoutage

  • gordhonor Gord Honor (@gordhonor) reported

    @RogersHelps I checked the link and it is pretty vauge. There is no cell service in south Mississauga right now.

  • sidekickgirl OfKris (@sidekickgirl) reported

    @misterbumface @Rogers This is the first time I’ve had a major issue. But man, the lack of communication is disappointing.

  • Exquisite_246 🤨 (@Exquisite_246) reported

    @RogersHelps I’ve had no service for over 12 hrs, what the hell??????

  • markross64 Mark Ross (@markross64) reported

    @Rogers the one day in the past year that I have to travel for an appointment and I have no access to mobile internet for maps. Can't make a call in case of an emergency. What's being done to fix these issues?