Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Baden, Montréal, Toronto, Rexdale, Edmonton, Calgary, Tilbury, Vancouver, Windsor, Victoria, Kanata, Ottawa, Winnipeg, Sherwood Park and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Baden |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Toronto |
Wi-fi | |
| Rexdale |
Internet | |
| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha Ic
(@natasha_ic) reported
@RogersHelps I’m using ignite tv app to cast to Chromecast and it is not working.
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Yeetin Boomer Actual
(@Yeetin_Boomer) reported
@Rogers @rogers Finally, someone with customer service soo reprehensibly bad that it makes you guys the gold star of service providers.......: @VirginPlus
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Samieees
(@smlacks) reported
@Rogers Everyday at 8-10 pm my internet turns horrible, worst service ever. fix your goddam wifi and stop scamming your customers.
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Alex Thomas
(@alexc_thomas) reported
@Rogers I contacted through online chat and requested to complete it for me. They also faced same issue according to the person and requested me to visit your store.
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Tony Pascal 🇨🇦
(@TheTPBoomer) reported
@RogersHelps you guys having an issue with Anyplace TV? Not working on the web or the app.
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TheOneTrueMortyMM
(@LycanKing89) reported
@Bell my parents switched to @Rogers and only lasted a few days due to poor customer service. They’re still trying to get their phone number back from rogers and back to bell but haven’t heard anything. They’ve had same number for their entire time since being in this house.
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JBP
(@JBPVFM) reported
@jimbo19000 @Rogers When the light is flashing it means "no service, no service, no service..." So, you are in your neighborhood watching 300 channels of TV, 1TB of internet and it all stops - a light flashes (as shown) from the POD - you missed the net - no one is accountable....like AM34
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Giancarlo Ubaldino
(@TheGCU) reported
@rogershelps North Etobicoke has been out all day. Any estimates on service being fixed?
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Bob Barker
(@WagerdYou) reported
@Rogers Is there a way to get a refund if issue continues. It makes game borderline unwatchable
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RS
(@rrs_2019) reported
@RogersHelps The episode aired on Sept 26th so this error has presumably been there for that long. How long do you expect it to take to fix? This is a really frustrating and common problem with CraveTV.
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Jeanie Miller 🇨🇦
(@Jeaniehm) reported
from
Toronto, Ontario
@Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.
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John Deas 🇵🇹+🏴+🇦🇹=🇺🇸
(@JohnDeas) reported
@samanthadjb @RogersHelps MLB Network
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Edith
(@edpear) reported
@Rogers @WagerdYou I have an issue too.
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RS
(@rrs_2019) reported
@RogersHelps on Crave TV there is no episode 11 for Billions season 5 but 2 episode 12. I can't be the only one who has complained about it. When will Rogers fix it?
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Harjeet Sarana
(@jazzyjas6ix) reported
@RogersHelps hi Rogers my modem not working. Yellow light
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All Eyez On The Prize
(@Justin26750505) reported
@Rogers the more I use the services the more I would warn everyone not to use there products or services. It's all a scam and I wouldn't be surprised if theyre worse then Google for privacy problems. Based on what my phone doed without service even with 100% wifi phone notrespond
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Irma M
(@HoldTheGlutenPL) reported
@RogersHelps @ceejaygee6ix My Rogers internet has been down since last Wednesday. Tired of calling tech support, will cancel service if not fixed today.
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Lele
(@_Leandra_97) reported
Is anybody having trouble with Roger's internet ??....@RogersHelps
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Curtis Hale
(@curtishale) reported
@RogersHelps Not buffering, but just general quality. On both Xbox Series X & laptop, the quality doesn't seem to ever hit 1080p, and early 720p. There are no video stats on NHL LIVE that I can select to see what it's running at etc, so hard to tell where the issue is.
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TheOneTrueMortyMM
(@LycanKing89) reported
@Rogers my sister uses your devices but the tech left the box on the front lawn wide open so it’s all exposed wires on their front lawn. Can you fix this ?
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Diane Casault
(@dicasault) reported
And yet again @Rogers as let me down. No internet yet again. Multiple reboots and still nothibg. It’s a monthly thing.
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C.M.
(@kookiemonstr95) reported
@RogersHelps our nfl Sunday ticket package keeps freezing up/losing the feed in Guelph Ontario area. Are you having issues with this service? Anything you can update us on?
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tim
(@timTBJ23) reported
@RogersHelps I’m having a problem with Rogers Anyplace TV
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Natasha Ic
(@natasha_ic) reported
@RogersHelps Anyplace tv app not working when casting to a tv/chromecast. Did something change with the app??
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Giancarlo Ubaldino
(@TheGCU) reported
@RogersHelps That's not what your phone system said this morning. It said there was an outage in the area. That was at 11am.
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Canadian Truth Seeker
(@1plus1_is_3) reported
@Rogers never, ever , ever again. Overpaid owners, staff and players, all the while with their hands out for tax dollars. never ever again.
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𝕄🌐 Ⓐ| FAN ACCOUNT | VIOLE DAY
(@SELDlOR) reported
@RogersHelps why is the rogers wifi in ontario not working ?? it keeps just disconnecting and even when it’s connected it says there is a privacy issue
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Giancarlo Ubaldino
(@TheGCU) reported
@RogersHelps You won't even awknowledge that there's been an outage in the area all day?
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michael stuhler
(@michaelstuhler) reported
@RogersHelps how do i know it's sunday? because my tv and internet are out AGAIN, and your support team is about as useful as a concrete lifejacket.
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Denise De'ion
(@denisedeion) reported
This new box and remote from @Rogers is garbage. I have to literally dig my finger into the buttons. At one point my wrist was hurting.