Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmundston, Abbotsford, St. John's, Moncton, Halifax, Winnipeg, Toronto, Cambridge, Ajax, Montréal, Burlington, Richmond Hill, Fonthill, Brantford and London.
| City | Problem Type | Report Time |
|---|---|---|
 Edmundston |
Internet | |
| Abbotsford |
Total Blackout | |
| St. John's |
TV | |
| Moncton |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Hallaren
(@hallaren) reported
@RogersHelps Yes, the issue is present in multiple browsers.
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Jody
(@Jody13652054) reported
@RogersHelps is there an issue with mms currently this is a problem
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Sean Hallaren
(@hallaren) reported
@RogersHelps I can't log in to NHL Live. Just keeps booting me back to the login screen. Any ideas?
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jason lao
(@jasonlao) reported
@RogersHelps Hi! Somethings wrong w my home internet! It keeps disconnecting/super slow. Any way you can check if there’s an issue on your end or mine?
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Nick Dehod
(@NDehod) reported
@RogersHelps Not trying to be rude just trying to watch hockey that I paid to watch
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Chasing the Cup
(@go_oil) reported
@faunacorp @RogersHelps I'm having the same problem logging in. Have they helped you?
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Benjamin Hunting
(@HuntingBenjamin) reported
@RogersHelps NHL Live will not log me in. Simply takes me back to the login page on a loop.
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JP
(@JMParker96) reported
@faunacorp @RogersHelps Same dawg; it’s actually atrocious service for how much we pay
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Hey Stripes
(@HeyStripesVideo) reported
@FriedgeHNIC @Sportsnet now if only @Rogers could make an app that lets me login to watch.... #NHLGamecenter is only working on cell phones. If you try to access it on your laptop you cant login. #NHLOutdoors
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Nick Dehod
(@NDehod) reported
@RogersHelps The nhl app on Apple TV. Can I just get some compensation I paid for a service that doesn’t really work
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Lafv
(@Lafv26) reported
@Rogers Having issues signing into NHL Live again... when I try to watch a game it just keeps redirecting me to the login page after i've already pressed "sign in".
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Benjamin Hunting
(@HuntingBenjamin) reported
@RogersHelps Thanks for the quick response. I have tried both Chrome and Firefox, as well as the app. The loop occurs on both browsers, the app won't load video. Earlier this afternoon I had no trouble logging in and replaying last night's games on Chrome.
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Sean Hallaren
(@hallaren) reported
@RogersHelps That's the URL I usually use. Can't view any game, it just asks me to login again.
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Tina Bartmann
(@cbart893) reported
@LeezerShort @Rogers Same problem with iPhone sending text to non iPhones. Any idea what the issue is @Rogers? When will this be fixed?
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Rich Mucsat
(@Rmusc97) reported
@RogersHelps WHY IS THERE ISSUES EVERY WEEK WITH YOUR SERVICE???? Ive watched a total of 8 games & 3 have had issues of not being able to log in, and 2 were 'blacked out' due to being out of town (TOR/OTT). Very pathetic service. I will be cancelling #rogersnhl #NHLlive #rogers
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Benjamin Hunting
(@HuntingBenjamin) reported
@RogersHelps @KyleRamsay27 I can't log in, exactly the same problem, your suggested solution did not work.
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scott w. gray
(@faunacorp) reported
@go_oil @RogersHelps You are one of the lucky few, I guess. Scroll through their feed to see the issues people have been having trying to log in - both browser and app. Endless loops back to log-in screens, time out issues, the mind reels.
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Chasing the Cup
(@go_oil) reported
@faunacorp @RogersHelps Sorry to hear... still won't work on my laptop. Luckily my wife's phone has the app where I was still logged in. Hopefully, this gets fixed. Haven't had problems before.
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TL
(@tleblanc92) reported
@RogersHelps why can I not log in to NHL live? All I get is a spinning wheel the get redirected back to the sign in page over and over....
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Mitch Ludwig
(@oldschoolmitch) reported
@RogersHelps @tleblanc92 Same issue is happening with my NHL Live service!
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kbwicks
(@Wick_Dawg) reported
@RogersHelps today I sent large video & pictures over MMS (pixel 4 XL). Now I can't send or receive any group msgs or send pictures . I cleared app cache; deleted all my messaging backups and reset all my network settings... does something need to be reset on the Rogers end?
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scott w. gray
(@faunacorp) reported
@RogersHelps : Another week, another error trying to log into NHL Live. Been trying for about 30 mins. So very very tired of scrolling through twitter to find a way to get a service I'm already paying for.
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ruthko🦂🌈
(@ruthmkb) reported
@RogersHelps I've been having trouble sending out MMS text all day. Is anyone else having the same issue?
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Kevfefe
(@HandKevinj) reported
@rogers @sportsnet, can’t remember the name of the dude, interplanetary rovers were never called shuttles. Shuttles were reusable spacecraft. Rovers were once called probes. Stay away from science and stick to sports. Requires less knowledge.
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Chris Hall
(@CanadaHelpDesk) reported
@bell @TELUS @rogers - How is it possible that all the major Canadian mobility carriers are so spectacularly bad at managing iPhone eSIMs? This is one of the most core things about new iPhones. Get it together. Most developing countries do this better than you.
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Gordon D. Bonnar
(@gordbot) reported
@mekki @Rogers I second @TekSavvyBuzz. Once you find out about the infrastructure, I would definitely recommend against Rogers for their oligopolistic practices and absolutely horrendous service. I switched over a decade ago and wouldn’t ever go back to Rogers. Also, my rate has gone down.
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Kyle Ramsay
(@KyleRamsay27) reported
@HuntingBenjamin @RogersHelps Could be having my other problem. I can only use live on my phone. My login will not work on a desktop.
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llirik
(@llirik) reported
@RogersHelps @mtertyshnyy Also been down for me all day in RH