Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Castle Gardens, Toronto, Ottawa, Kitchener, East Gwillimbury, Vancouver, Oshawa, Brampton, Mississauga, St. Thomas, Duncan, Kanata, New Westminster and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Castle Gardens |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
r c
(@corruptmillion) reported
@RogersHelps in Mississauga near 403 and winston churchill area too. The entire network is down and has been for an hour. Any updates?
-
saugaf00die
(@saugaf00die) reported
@Rogers is there an outage in some areas?
-
Bianca
(@Bharps1) reported
@RogersHelps when will the outage in Mississauga be fixed? 403/Winston Churchill area?
-
Ayaz Somani
(@ayazs) reported
@RogersHelps Our internet service went down about 10 mins ago. Any known outages in #Mississauga ?
-
angela elammar
(@heartinwv) reported
@RogersHelps Internet is down in Mississauga at 403/Winston Churchill area. What is the ETA on reconnection?
-
Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@RogersHelps my internet has been throttled and I’m wondering why. Ignite service but getting 150mbps
-
Chris E
(@Chris_Eugenio) reported
@RogersHelps afternoon is there an outage in mississauga our phone tv internet is out
-
Rob
(@whit3rob) reported
@RogersHelps I need someone to actually help. I have done my due diligence, now it's time for someone who actually works in the COs to help. Who do I call, or do I just email all the senior people I can find on LinkedIn? Thx
-
Baker
(@j_baker027) reported
@Rogers internet is completely down in borden not working at all even after resetting modem
-
PinNinja
(@Pin_Ninja) reported
@RogersHelps MY INTERNET SUCKS ***
-
james
(@james44928459) reported
@Rogers transferred service from Rogers internet to bell Fibe Was told by bell that they would cancel my Rogers service. Only to learn I have been billed for two months. I call Rogers and they tell me that while they can see the request they can’t refund🙄🙄🙄
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
-
M J aka the Rat
(@MadSpaceRatter) reported
@RogersHelps Yes - the problem is every selection ( live or recorded) gets an error that playback unavailable (demand/pvr) or not availsble in your region ( any live tv) I am neither using vpn nor blocking flash.
-
Akashino
(@akashino001) reported
from
Mississauga, Ontario
@RogersHelps Is internet service down in Mississauga? Specifically for the Erin Mills area?
-
M J aka the Rat
(@MadSpaceRatter) reported
@RogersHelps quick Q: is there an issue with rogers ignite steaming off the web portal? I cannot get streaming to work for the past few days. Tv and phone apps work fine.
-
Jordan Cox
(@JordanC69561552) reported
@RogersHelps we are currently experiencing service outage. Do we know when this will come back on? We are in the Winston Churchill and 403 in Mississauga, ON?
-
Rob
(@whit3rob) reported
@RogersHelps I need to convince someone who can actually help there's a back office problem. I offer up my credentials as a senior network infrastructure analyst as some sort of clout that I need some actual 2nd level support. I don't want to leave rogers but might have to :/
-
Fillip
(@liplungs) reported
Problem said to be fixed, and that I was credited that charge. Special shout-out to Valerie at @RogersHelps 🥳
-
Rob
(@whit3rob) reported
@RogersHelps hey can you tell me, after multiple technician visits to my home, and replacing every modem, router, access point, power bar, outlet, cable both inside and outside, how I can get 2nd level support before I have to switch to Bell?
-
AXEL
(@Accelerante) reported
For every 3-5 minutes of uptime there's a 3-7 disconnect. Fix your **** @rogers
-
Jordan Cox
(@JordanC69561552) reported
@RogersHelps is everything down in Mississauga? I have no phone, internet or tv?
-
Faron
(@FKhann03) reported
@Rogers you guys have trash *** service
-
Paul G. Brandon
(@PaulGBrandon) reported
@RogersHelps any ETA for your outage in Western Mississauga?It has been more than an hour. Cable tv which carries my voip phone and Internet.
-
Janet McGuire
(@curlinglead) reported
@RogersHelps is there a service outage in west-end Mississauga? Both my Internet and cable are currently not working.
-
Kari Raymer Bishop
(@KRaymerBishop) reported
@AmazonHelp Thank you - she did the right thing and didn't trust them. But how is the link coming from @Rogers Ignite right into a bogus website? And seriously - how are you the richest company in the world and not shutting these Amazon Prime Video scammers down?
-
ThingsIsee
(@ThingsIsee) reported
All I have to say tonight is that @Rogers is the very worst company in the history of the world. I don't even have to go into details because everyone knows what I am talking about. Horrible people (except 1) doing a horrible job, probably on purpose.
-
Margaret Tang
(@MaggieTang813) reported
@RogersHelps You can to fix someone else's internet and knocked my internet since 2pm today. You won't even come fix my internet until Monday now. How do you expect us to work from home and have our kids attend their online classes.
-
Keith Hazelle
(@mavhaz) reported
@akashino001 @RogersHelps Mine is down too same area in Erin mills
-
Tarek El-Hennawy
(@tarekel) reported
@RogersHelps My home network stopped working. Is there an outage for internet in Mississauga?