Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 15: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Vancouver, Saskatoon, Montréal, Surrey, Scarborough, St. John's, Toronto, Sechelt, Calgary, Ottawa, Halifax, London, Abbotsford, and Kamloops.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 1 hour ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Saskatoon
|
Internet | 2 hours ago |
|
Montréal
|
Internet | 3 hours ago |
|
Surrey
|
TV | 4 hours ago |
|
Scarborough
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Future (@Future2025to28) reported@RogersHelps @REWoman No, they’re not answering! You guys are in the field of “Tele-communication” and I wonder how come your communication with your clients is so poor? Why can’t you attend calls from your customers? You are the boss of “Telecommunication”. Strange!!
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Ali R. Tariq 🍉 (@alirtariq) reported@Rogers - I’ve been on hold for tech support for a total of 6 hours now (3 yesterday and 3 today) with no light at the end of the tunnel. How does one get in touch with you? How do you not even provide the option for callbacks?
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Gecko444 (@Gecko4441) reported@REWoman @Rogers They honestly don't care. They call me serveral times a week looking for somebody else (I'm not even a customer), and I keep telling them they have the wrong number. They have been telling me they'll take my number off the list for a over a year. Every call is an Indian jeet.
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@RogersHelps @missunderstxxdx Rogers is a bad company no one sign up with them please we need to make them quit or go bankrupt
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firoozeh tale (@firoozehtale) reported@Rogers I've spent over 3 hours on phone since Saturday to schedule installation of my Roger's internet modem. It's been a horrible experience so far. I'm basically paying for internet that I've not received yet, and don't know how long more I have to wait for an agent to respond.
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Mack X (@Mack_7328) reported@RogersHelps @xxxDADDYCOOLxxx Oh please. I've spent over 8 hrs on hold in the last 3 days only to be disconnected BY YOU each time. Now I have to take more time to go to an actual Rogers physical store to cancel my account. Canada's tech oligarchy sucks.
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
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Michael DelPiero (@MikeDelpieroX) reported@mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.
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Mark Walker (@mwalker1533) reported@RogersHelps how can I get help for my internet service. 3 months ago I was promised 90$ per month for 24 months. im now being billed for 125 including tv wich i never agreed to. holding on phone for hours end with no help. chatbot absolutely useless
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The CyNick (@TheCynick) reported@stevkev1701 @rodmickleburgh @Rogers There was notice. When these stations reviewed their numbers every day or week. They would see the writing on the wall. If you’re a cook at restaurant but you get only 1 customer a day who orders a bowl of soup do you get to act surprised when the restaurant owner closes shop?
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Jasmine Kaur G (@jgarcha) reported@RogersHelps What is causing all of these service disruptions?? I am paying almost $300 a month, my bill keeps going up but the service keeps going downhill. Very frustrating and disruptive.
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Miranda Loberto (@peaches71_00) reported@Rogers I waited two hours on hold for technical support only to be told by a recording that my call cannot be answered at this time and hung up. Beyond frustrated.
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ward wilson (@DJWardWilson) reported@RogersHelps did all that TSN - 3 dots GARBAGE PRODUCT
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Tanbir From Surrey (@TanbirRana94) reportedWaking up the last few days without sports talk radio is like an alcoholic not drinking on the weekend. Im getting cold sweats in the morning, and my family and friends tell me I’ve been very toxic to be around!! **** you @Rogers #Bellletstalk
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pat taylor (@pattayNoTrump) reported@Rogers why is it so freaking difficult to get support from you guys, I have had zero access to my email for weeks and no support from you, looking at changing my internet options as your company sucks!!!
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monk (@boredomtoday) reported@tim_whitey @JohnnyGiunta_ @Rogers This guy actively wants to **** the home run dragon, and he’s a corporate shill? Are you braindead?
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Carl Perkins (@Stagger1Lee2) reported@RogersHelps @SuckMySocks12 This is a nationwide issue. I couldn’t watch the World Cup and all my other recordings the sound was going in and out. Terrible service
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P.P🇨🇦🇮🇹🇮🇪 (@PP3789404966587) reported@karmen638539 @Rogers Data Centers and charging station run off a different power grid system as what Rogers or Bell would use . They don’t overload, as service suppliers run off a singular use power grid , one system multiple users
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Head (@PhilipDRNathan) reported@WR_Record Instead of bitching people need to DO something! CANCEL ALL YOUR @Rogers subscriptions ASAP.
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@RogersHelps **** YOU Im calling a lawyer tomorrow
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Ben Chapleski (@ChapleskiBen) reported@AlbertanKelly @Rogers Whenever my internet goes down and I need it I just hotspot my phone till it’s back
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Brad Einarsen (@bradeinarsen) reported@RogersHelps ... Hi... I got a new modem and was told I'd get an email to send back the old one but never got it (AFAIK). Can you help?
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Khan (@khan_anwari) reported@RogersHelps No, because you don't offer options for customers who just want to buy a phone while keeping their current plan. Your customer service agents always push us to change our plans to get a new device."
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Mark Walker (@mwalker1533) reported@MikeDelpieroX @RogersHelps problem is if you cancel they say youre breaking an agreement and will charge a fee for remaining months. 720 in my case
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S.Sandhu (@Youngwolf0000) reported@AverageDudeRHT @Rogers It's July and still they haven't changed it. It's so annoying. @Rogers change the god damn app icon. You got no right to change icons on my personal phone.
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VPD Sunshine (@VPPSunshine) reported@rodmickleburgh @Rogers Holy ****. The stupid never ends.
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@Rogers Rogers sucks .. everyone boycoyt rogers
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AM.I.Suszko 🇺🇦 (@ASuszko) reported@RogersHelps Trying to add a plan and esim for a standalone BYOD watch. Which can only be done from support and not through the phone app.
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Hank Smythe 🇨🇦 (@HSmythe10) reported@LoveMy7Wood @Rogers Yep, been there. I went with my own domain and Gmail support behind it, as well as Gmail direct.
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@gezigezive @Rogers The kind that wants to rip you off watch your bill go sky high and they wont do anything.. warning to everyone do not use rogers they will rip you off and not help you out of it they are a giant scam