Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Kitchener, North Vancouver, Vancouver, Toronto, Oshawa, London, Maple Ridge, Calgary, North York, Mississauga, Richmond Hill, Guelph, Cranbrook, and Orillia.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 2 hours ago |
|
Kitchener
|
2 hours ago | |
|
North Vancouver
|
Internet | 2 hours ago |
|
Vancouver
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 5 hours ago |
|
Vancouver
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Willken (@WillkenOne) reported@RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.
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FlamingC4Life (@FlamingC4L1fe) reported@SportsnetPR What a garbage company @Rogers is.
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Curtis Martin (@CurtisMart32873) reported@Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions
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Minty (@Minty1337391) reported@Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕
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Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
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Eric (@furlongeric__) reported@Rogers sucks ***
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chris (@whiteboywork) reported@Rogers everything I know it gose down gonna let you know ... which did just now ...
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Marisa Allen (@marisaallen123) reported@RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..
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𝚃𝚛𝚊𝚟𝚒𝚜 𝙾𝚠𝚎𝚗 𝙼𝚎𝚑𝚛𝚎𝚛 (@travismehrer) reportedWow. @Rogers is really trying to out-@Rogers themselves today. Up for 5 minutes then down 20-60 minutes. And no issues during the actual storm yesterday. But merging with Shaw was going to makes things better…
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Paul Alberstat (@alberstat) reported@rogershelps What kind of a rubbish technical support do you have when I have been on the phone on hold for 2 hours and fifty minutes with no answer?!?! Incidentally this isn’t the first time. #worstcustomerserviceanywhere
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👻BassBoosterz🎃 (@MrBassBoosts) reported@RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened
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vi ☾ (@petterssonbear) reported@etherealhuihui @Rogers yeah its really unfortunate i think a lot of ppl will cancel their sportsnet subscriptions in protest😭😭 just really sucks cause if you have a tv and an average cable package you’d likely get cbc and so get all hockey games, but this will make it much harder for people 🥲🥲
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Nesta ౨ৎ (@nestapendragon) reported@RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.
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d (@dfinnman1997) reported@SportsnetPR **** you @Rogers scumbags
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Rocco Signorile (@imthedarkknight) reported@RogersHelps @JudyPickett1 Be careful they might cancel your number or charge you $80
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Sir Meme (@SirMemee) reported@Rogers @Sportsnet needs our $ to survive but they know people won’t cancel their subscription and services. Anyone who gives these clowns $ should call right now and cancel.
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Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I’ve never been more dissatisfied with any service as much as yours. I’ve been on hold for 45 minutes with literally no response. The way you treat your customers is abysmal.
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Graham Haigh (@GrahamHaigh) reported@RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.
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Cam (@SpitsLeafsFan) reported**** YOU @Sportsnet @Rogers
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Glen L 𝕏 🇨🇦 (@GlenLuff) reportedAre we surprised? @Rogers is the worst.
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Kristie Krezanoski (she/her) (@KristieKrezanos) reportedThis is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡
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A (@Jupadia1) reported@RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers
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Matt 101® (@MATT__101) reported@RogersHelps I was lucky enough that my data turned back on a min after then hung up on me. But the support team did ABSOLUTELY NOTHING.
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Sanjay (@Sbmvv2000) reported@RogersHelps Hi. I am trying to cancel home security with rogers. I have been on hold for more than an hour. What is going on?
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Rocco Signorile (@imthedarkknight) reported@RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”
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Dylan Stinson-Willett ☮️ (@LeeDylan81691) reported@Rogers imagine your ads is supporting pride month but yet the profile pic on here is not every company that has support pride month. I have cancelled all subscriptions. Everything pride month is the deal of the devil.
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Kieran W (@WeberK94) reported.@Rogers is such a dog **** company, what a joke
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SaintHavoc🇺🇦 (@LYF38) reported@RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit
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Corms (@Shawncormier08) reportedHow ******** does @rogers and @Sportsnet think it's a good idea to take away free Saturday night hockey for people in Canada? If this is the case, we better not see a single ******* ad during a broadcast, as we now will have to pay to watch.
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Judy Pickett (@JudyPickett1) reportedHey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.