Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, North York, Toronto, Vancouver, Halifax, Surrey, London, Oshawa, Mississauga, Nanaimo, Matane, Markham, Whitby, Kitchener and Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| North York |
Internet | |
| Toronto |
Internet | |
| Vancouver |
Internet | |
| Halifax |
Internet | |
| North York |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Bambrick
(@heatherbambrick) reported
So, @Rogers repaired an issue with our cable / internet on Saturday morning. It’s now Monday morning and our cable / internet has dropped 4 times - that we know of. Tired of being handcuffed by big tele-companies. Can someone pls create a RELIABLE telecom company?
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Emma
(@emmag416) reported
Nothing like starting a work week with another mass #Rogers #internet #outage @RogersHelps
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Miss Tre
(@misstre2u) reported
@Rogers if this issue isn’t resolved shortly, im dropping these kids off to one of your locations and y’all can deal with em.
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Tracey Hamilton
(@jazcan) reported
@heatherbambrick @Rogers I’ve been with Bell for a very long time & we’ve rarely had issues. If we do, they have been fixed quickly. Used to have Rogers for cable & they gave us endless grief. Hope it gets sorted soon.
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jestiny
(@jestiny) reported
Hi @RogersHelps - Internet and phone down at our office which is Yonge & Eglington area. Your website shows no outages anywhere. Can you confirm if service is down in parts of Toronto?
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andrea horodyski
(@andreaski) reported
@RogersHelps I’m so angry because this was so confusing to deal with, your customer service was incorrectly trained and RUDE (rude when I was just looking for info, long before I got reasonably pissed) The whole time I was SICK to my stomach thinking about
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Akash
(@akash_p1989) reported
@RogersHelps @Rogers please fix my home Internet Connection within 1 hour or waive my charges till June 2022. I am a Rogers customer since 2017 and your Home Internet service is degrading even with your new Ignite box. I am pretty confident now - "The best is never going to come"
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Akash
(@akash_p1989) reported
@RogersHelps what is wrong with your new Ignite boxes? Why such a widespread service disruption ??? My home Internet connectivity is very limited since yesterday.
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Jessica McLaughlin
(@tendermuffin) reported
@raultishness @RogersHelps I'm in close-ish to you and also down :(
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Drew
(@DrewtoDrew) reported
@RogersHelps Is there an internet outage in Toronto? Been down for about an hour
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Rohit
(@lapolezia) reported
@RogersHelps I have ignite connectivity issues since last night, I am on customer service chat for more than an hour. Please help wfh is a mess right now.
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Akash
(@akash_p1989) reported
@RogersHelps at least notify your home internet customers regarding upcoming / accidental service interruptions in their respective geographic locations.
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Akash
(@akash_p1989) reported
Hi @RogersHelps @Rogers kindly fix my home Internet connection within next 1 hour or waive my charges till June 2022. I am a Rogers customer since 2017 and your home Internet service is degrading even with your new Ignite box. I am confident now - The best is never going to come.
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andrea horodyski
(@andreaski) reported
@RogersHelps 2/ about a senior or someone with accessibility needs dealing with this. It would be nearly impossible. It’s disgusting how little you’ll sell your clients out for. Ps, sorry to the poor intern that has to read these rants but this was INSANITY
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Ashish
(@Ashishevs) reported
@RogersHelps I am forced to use my cellular data to carry out my work for the office. When will this outage resolve?
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mikeamacdonald
(@mikeamacdonaldx) reported
@RogersHelps Hello, I know you were getting tweets about the service being down at Bloor and Ossington but do you have an update or know when it will be back up online?
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Ginny Santos
(@GinnySantos) reported
@JaredMacSween @RogersHelps Down for me too.
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Jas Rault
(@raultishness) reported
@tendermuffin @RogersHelps Seems an outage in the area. I got an email about 45mins ago so they know. 🤞
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Philippe Rostin
(@PhilippeRostin) reported
@Rogers We dont give a **** about him
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Oilers John 🇨🇦 ✈️
(@OilersJohn) reported
@RogersHelps Is cell service down in Leduc, Alberta? Haven’t had a signal all morning.
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Andrew Maraj
(@marajdrew35) reported
@RogersHelps internet down in Hamilton is other people experiencing problems??
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Laura
(@thisisloora) reported
@Rogers just wasted 30 mins on chat with technical support about my wifi dropping to be condescended and offer to pay more $$ with no help for my actual problem. Given a phone number for a manager and all circuits are busy!! #notgoodenough
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Eldhose
(@ek63617091) reported
@RogersHelps when will the current rogers outage be resolved?
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Tim Timleck
(@timtimleck) reported
@RogersHelps @ek63617091 Stop telling people to DM you and post publically that there is an outage in this area that you are working on and post updates instead of us wasting time answering useless questions on your painfully slow chat thing to be told, there’s an outage!!
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Anirban
(@anir_biswas) reported
@RogersHelps The intermittent issues have started again, this is getting to a point where you aren’t leaving me with any choice but to move out. I have been with Rogers for almost 5 years ; the service in the last 3 months has been unbelievably poor, please assist
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GBSound
(@mc62210343) reported
@GuerreroGabym @RogersHelps @Fidomobile Its a real crapshoot with Rogers service techs. Most of the time you get the room temperature IQ guys who take a 5min look around, a few tests and tell you they don't know what's wrong. Occasionally you'll get one who will actually do the job well.
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Jack Murray
(@JackieBoy416) reported
@RogersHelps need tech support ASAP as my Rogers Ignite is down. was on hold for over an hour the call got disconnected and they are saying I need to wait another hour
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Jas Rault
(@raultishness) reported
Internet down for past 20mins in Toronto at Ossington/Hallam - any news @RogersHelps ?
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Daniel Samuel
(@danielsamueljr) reported
@RogersHelps Hello, I live in the Bloor/Ossington area and my internet has been down all morning. Could please let me know what's going on?
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☆
(@_chrissycat) reported
@rogers has the most **** internet why tf am i paying so much for service that doesnt even work