Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Anmore, Montréal, Toronto, Mississauga, Duncan, Oakville, Calgary, Whitby, Halifax, Victoria, Kitchener, Edmonton, Vancouver, Winnipeg, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 36 minutes ago |
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Internet | 1 hour ago |
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Internet | 1 hour ago |
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Internet | 1 hour ago |
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Wi-fi | 2 hours ago |
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Wi-fi | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Armstrong (@TimJArmstrong) reported@RogersHelps is the yahoo mail service down. I cannot access email via outlook or web client. If so when will the service be fixed.
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Allie Niddam (@NiddamAllie) reported@nicole_salama @RogersHelps Same I have been without wifi since Saturday night and still am having issues! This is beyond crazy! How can a big company like this just have Mutiple outages a month !
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Jon Barron (@_JonBarron_) reported@TekSavvyCSR @Rogers @TekSavvyNetwork Cool. The guy on the phone said hundreds of outages reported in the area. Came back on about 10 minutes ago, so only a 45 minute outage I guess
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Mark (@MarkLegault) reported@lovemakeshare @RogersHelps I logged a ticket. Hoping it’s back up soon. It’s never really a great time to lose internet but this is a really bad time. I can’t even tether lol
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Jay Jay 🇨🇦 (@zombiecrush) reported@Rogers Like how many more people need to come to my house during a pandemic to fix this? How many more routers and pods do I need? This is unacceptable.
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RJToronto (@RJToronto) reported@Rogers I’m happy to confirm that we have found a workable solution I can live with. It will cost me 50% less than the previous “best solution”
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ѕнelly тнυɴder (@championfilly) reported@rogers why don’t I have service?
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Marty (@MartinMartyniak) reported@Rogers Biggest scam of a company. they blacklisted my phone from a computer error on their part. Now its been 4 days and they still have not restored my service. Everyday I waste 4 hours calling Rogers and they tell me it will be on the next day and nothing!
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Mark (@MarkLegault) reported@RogersHelps outage in Nepean, ON. Nothing listed on your site. What’s up?
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Andrew (@puppetvision) reportedThe horror of dealing with high speed internet in Canada is that @Bell is the worst, except for the only real alternative @Rogers, which is somehow inexplicably even worse. Read @bellcanadalies before signing up for Bell services. Seriously.
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Coach Scarps (@coach_scarps) reportedSo disappointed with @Rogers We were sent a letter saying our new promotional price will be a >20% price INCREASE, where “all other aspects of your service will remain the same”. What other company in Canada can gouge consumers like this?
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Christjahn (@Clbeck1) reported.@RogersHelps have nothing going after alone lighting in the civic hospital area of Ottawa. Outage?
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Jay Jay 🇨🇦 (@zombiecrush) reported@Rogers MY INTERNET IS DOWN AGAIN RIGHT NOW!!!!!!! I was just kicked out of Zoom court AGAIN!!!!!!!
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Tamara Forbes (@thattamster) reportedAnyone else in Ontario on the Rogers network getting absolutely hammered with spam calls? Are used to get maybe one a day but today I’ve had 20. All 905 area code spoofing calls @RogersHelps
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✨ Megan ✨ (@msvalois) reported@Rogers We got it back and it is now down again - in the middle of a virtual meeting. Do we have an ETA for a full, uninterrupted return of service?
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danielle (@danie_marie_87) reported@Rogers thanks nevermind it looks like service was restored after almost an hour being down!
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Arpad Csorba (@arpad_csorba) reported@RogersHelps Why does my internet go down every morning between 10 and 11 am? If your service is not reliable or the money I give you is not enough, let me know and I'll gladly switch to another company.
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Kevin Eyre (@disktop) reported@RogersHelps any issues with AnyplaceTV logins? Can’t seem to get in with my password on my iPad but it works online to get me into MyRogers….
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erikmissio (@erikmissio) reported@RogersHelps hi. I’m having issues seeing past bills on both the mobile and desktop site. I need to submit some expenses but can’t access the info for a couple of weeks now. Is this an issue on my end or yours?
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susann (@2Susann_G) reported@RogersHelps why do we keep randomly losing cell phone service? seriously????? tell us! #Ottawa
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Christjahn (@Clbeck1) reported@cdacks @RogersHelps I got through on the phone and they said there is a “not minor” outage in the area and it will be more than 1-2 hours before service is restored
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Laura Hurst (@LauraHurst3) reported@RogersHelps Much of the afternoon with Internet down near Civic Hospital with no updates disrupting school and work meanwhile I look out the window and @Bell is installing high speed fiber to our neighbors who appear to be quite satisfied with service. Time to switch?
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olrac (@olrac602) reported from Toronto, Ontario@RogersHelps is there a service Interuption in Scarborough?
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doadie21@ottawa47 (@doadie21) reportedPandemic : Rogers will no longer mail statements for their cable or internet service to paying customers & it doesn't matter if you are 18 or 81 you are forced to pay online even if you don't have a computer or a printer. Are they broke or greedy. @RogersHelps
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Cd (@Proverbs3_5to6) reported@RogersHelps experiencing internet outage at Jane and Eglinton - is it the whole area?
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Neezie (@neezie_b) reported@RogersHelps Is there an outage in Brampton? Been down for about two hours now
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Debbie (@sussdeb) reported@Rogers what's going on with the internet outage in Ottawa No information anywhere
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Sammy (@grim1972) reported@Rogers @RogersHelps I was wondering if you ever thought of moving your main office from 333 Bloor St E, Toronto, ON. To some where else in Ontario where the property tax is much cheaper so that way it will help rogers, and customers at the same time.
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Joe Underhill (@Ego_Rawrz) reportedWhen you're an hour and forty five minutes into a raid and then @Rogers "ignite highspeed internet™" goes out. Damn Canada's internet is great.
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Rebecca 🇨🇦🏴🇬🇧 🤗💜😷🌈🌈 (@RebeccaRebelCan) reported@Rogers Is there an outage in North York? Internet out since midnight. Service provider clueless. What is going on?