Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Whitby, Listowel, Toronto, North York, Montréal, Newmarket, Edmonton, Alliston, Brampton, Arnprior, Roberval, Milton, Oshawa, Laval and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
Internet | |
| Whitby |
Internet | |
| Listowel |
Total Blackout | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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.: inaM:.
(@Mxthree) reported
@RogersHelps when we expect the service in Mississauga to be restored. We are trying to book appointments to book for vaccines but all are asking to verify phone by sending a text or call.
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HockeyCardCrony
(@CardCrony) reported
@AboutRogers @RogersHelps What was the issue?
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CoinOps
(@Coinoperations) reported
@AboutRogers @Rogers FIX IT NOW! WHY ARE WE PAYING YOU SO MUCH . LOWER YOUR SERVICES YOU EVIL CORPORATE BRAINLETS
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SublimeRealityOf64
(@SRof64) reported
I don't think @Rogers staff know what the word "intermittent" means. ......"occurring at irregular intervals; not continuous or steady." Been continously sending failed texts, thanks to this steady outage for houuuuurs. Time for a new provider. #FAIL
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Nishchal Arora
(@nishchalarora) reported
@RogersHelps ummm, hello? Service is still down - any update?
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Mark Williams
(@moomoolandMark) reported
@Rogers Not bad going for Rogers customer service. It’s only taken nine hours for a response. How do we go about being reimbursed for over 20 hours without service? With no ETR .
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Winter
(@WinterOneNight) reported
@kabalguy @DustinMorris13 @RogersHelps When I have traveled thru the States, including 7 weeks one year and 8 weeks another summer and up till covid at least 1 week for the past 7 yrs, their service is much better than ours!
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Blake L
(@1Blakelake) reported
My phone just says no service no @RogersHelps. No phone calls to figure out vaccine stuff for people today. When is this going to get fixed?
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Matthew Britton 🏒
(@DecolonialHaud) reported
@RogersHelps network is up here in Chateauguay on Fido except still wont allow me to send or receive SMS. Hopefully this blatherskyte will be resolved soon?
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Wyatt Brown
(@WyattHBrown) reported
@yegventures @Rogers @fluenthome Everything is broken, just when you thought it wasnt
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Puzant Yacoubian
(@puzantyac) reported
@Sweetsherene1 @AboutRogers @Rogers Lool out of 100 years 1 day outage and you don't want to pay. This is life. **** happens. Instead of fighting against Rogers why don't you get your anger on the government.
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Tony Guru Roma
(@LaRomanBomber) reported
@CanadianJ8 @Rogers We should get a free month of service for this ridiculous nonsense
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All The Way To Baltimore & Have Big Fun...
(@havebigfun) reported
@AboutRogers @RogersHelps What is the root cause of this issue.#rogersfail
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R B
(@harleyfx) reported
@RogersHelps How much longer, no service since early this morning???? This is severely impacting my ability to work??? Not good at all, no info just left to figure it all out on your own???
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Coz
(@ACoz13) reported
@RogersHelps Did you try powering down the unit and waiting 30 secs. before trying to power it back up? #CRTCTAKENOTE #WeNeedBetterService
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Joselyn A.
(@Jossy_Rich) reported
@Rogers this is crazy! Imagine needing an emergency service right now.
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Muffy's Vlogs
(@MuffyVlogs) reported
from
St. Catharines, Ontario
@Rogers **** Trudeau fix the outage. You need to compensate every person!
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Honey Badger
(@Peter58855333) reported
@AboutRogers @Rogers Are you bringing online a censorship network? Why are you censoring only some of my texts????????
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𝕋𝕙𝕠𝕞𝕒𝕤 ℍ𝕠𝕝𝕞𝕖𝕤
(@tjnholmes) reported
@AboutRogers @Rogers My outage for the better part of the day as a psychologist is unacceptable. This impacted my work and mobility significantly.
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Megaleío
(@NINETYSIX_ERA) reported
@RogersHelps why don’t we have service yet ?! Y’all had all day to deal with this
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Mike Pavia
(@mapavia89) reported
@AboutRogers @Rogers Still avoiding the issue! What was the cause? It’s been down for me and my wife since about midnight. What was the root cause?
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Cheryl Claeys
(@CherylC01) reported
@AboutRogers @Rogers So do I get a refund on my bill for an entire day’s worth of service I paid for but didn’t receive?
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Kim Robertson
(@Onlykims1) reported
Still down here in BC even though others are fixed. #rogersdown @Rogers you need to check the definition of intermittent because this has not even been close. Over 9 hours with no phone at all!
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@RogersHelps I'm annoyed I get that outages happen but to be without any service for several hours is super annoying I have to be on my works hotspot to request an Uber because ofcourse the app requires data connection. I can't text my mom or any of my family. This sucks
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Cayla Hochberg
(@itscaylawithac) reported
@RogersHelps can you at least tell us what the problem is & a realistic estimate of when it might be fixed?
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Stanley Q Woodvine
(@sqwabb) reported
Unconfirmed reports the @Rogers outage may have been caused by a tech accidentally knocking over their double-double takeaway, which has been dripping into a master server ever since & causing intermittent service faults. Experts warn moving cup suddenly could cause major spill!
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Bryan Bauman
(@brybaumann) reported
@AboutRogers @Rogers What ******** was the root cause? When will the network be up and running? Information and transparency would be nice as you over charge all customers to begin with.
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Dan Gratton
(@DanGratton1975) reported
@Rogers @RogersHelps @jennaamxo Working "quickly"?!? SMS not working still but my data/phone services seems fine! I'm in ottawa.
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Pete Past
(@pete_past) reported
@RogersHelps How is it still not solved. It’s freaking 6:30pm here in Toronto! I haven’t had service since 7am. Get your **** together Rogers
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Shanny
(@NickelPickel32) reported
@RogersHelps @Rogers It hasn’t been intermittent, it’s been all bloody day. I need my phone for work. This really SUCKS!