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Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

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Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 56% Internet (56%)
  • 15% TV (15%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% Phone (5%)
  • 4% E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Brantford, Calgary, Toronto, Mississauga, Vancouver, Toronto county, St. Thomas, Peel, Maple Ridge, Stratford, Athens, Edson, Windsor, Brampton, and Ottawa.

CityProblem TypeReport Time
Brantford TV 2 hours ago
Calgary Internet 4 hours ago
Toronto Internet 4 hours ago
Calgary Wi-fi 5 hours ago
Mississauga Internet 7 hours ago
Vancouver Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • islgalwrites
    Mamma Bear🇨🇦 (@islgalwrites) reported

    @ChemicalHolly @Rogers Oh a hundred percent. We were ****** around for 4 days on an issue they told us could be resolved if we did abc. Do abc and call back. Start all over again being told issue couldn’t be resolved unless we do efg. Call back, start over sorry we can’t help you.

  • nickl007
    NickL (@nickl007) reported

    If the power is out, no wifi obvs, why are my data/5G and LTE feeds not working or updating? Why can i use the internet like normal all of a sudden just when i need it? @rogershelps @rogers This post may not even go as its not showing me much.

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

  • ChemicalHolly
    Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported

    @islgalwrites @Rogers Who are you with now? Some people are going with smaller companies. I have friends who buy minimum Roger's to get the internet service and then stream everything from someone else. If you had it to do over again, what would you do?

  • ChessStudio
    Rick Austin🇨🇦 (@ChessStudio) reported

    @RogersHelps Service is out in Brampton...... again...

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • TheWomanQueen1
    TheWomanQueen👑 (@TheWomanQueen1) reported

    Ok so we’re going to have to deal with an outage every couple of years @RogersHelps??? Heck no, Iam cancelling my services!!! Unbelievable

  • mikeassad77
    Mike Assad (@mikeassad77) reported

    @tobi @Rogers That’s been bugging me for a while. I gave up trying to contact support. What a joke of a company.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps I’m done chasing Roger’s and if I get harassed about a balance owing not only will the issue be escalated , but a lawsuit will follow

  • dodo99
    dodo99 (@dodo99) reported

    @gmacofglebe @RogersHelps Cable modem keeps getting to the last flashing light, then goes back down 😔

  • buzz_because
    Dog Mom 🇨🇦☘️ (@buzz_because) reported

    @RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.

  • james161723
    y- James (@james161723) reported

    @Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic

  • kentmaurstad
    🇨🇦 Kent (@kentmaurstad) reported

    @RogersHelps You guys are abhorrent. Never dealing with you guys again.

  • kentmaurstad
    🇨🇦 Kent (@kentmaurstad) reported

    @Rogers - I have no idea what is going on with you guys. Your online login system isn’t working and I have no clue how to resolve an issue as you require a login and no telephone support. HELP

  • dineshkumarkg
    Dinesh (@dineshkumarkg) reported

    @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

  • WarmerSun
    Sic @ Warmer Sun (@WarmerSun) reported

    @wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.

  • CrayCrayRules
    CrayCray (@CrayCrayRules) reported

    Why is my Rogers down again!! #rogers @Rogers

  • JeffreyBannon
    Jeffrey Bannon (@JeffreyBannon) reported

    Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

  • eleanorpattern
    Eleanor (@eleanorpattern) reported

    @RogersHelps Messaging on behalf of my 90 year old great Auntie, her TV service has been down since this morning. Scarborough, On area. Any idea when services will be back up? Shes very concerned about missing Dateline!

  • EvanVokesMSc
    Evan Vokes (@EvanVokesMSc) reported

    @buperac @tobi @Rogers most of the problem corporations are Canada Corporations. separation fixes this. suddenly Rogers, while originally from Calgary, becomes a foreign corporation

  • dawnthehorizon
    sarah (@dawnthehorizon) reported

    @RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible

  • babehonker
    babe honker (@babehonker) reported

    @buperac @tobi @Rogers every damn thing in canada is a cartel. an insane asylum

  • mckaytoronto
    David (@mckaytoronto) reported

    WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!

  • JosephF08608071
    FishiousFitness (@JosephF08608071) reported

    @BlueJays And @Rogers with another big **** you to their fans, gotta buy an absolutely useless @Apple membership to watch 4 games a month. What a ******* joke!!!!!

  • sparkytor
    sparkytor (@sparkytor) reported

    @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

  • oldernewbs
    Big Dave (@oldernewbs) reported

    @RogersHelps All 3 boxes delivering the same sketchy service.

  • uncut_jurist
    the peoples champ (@uncut_jurist) reported

    @RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • BtheNorth
    BtheNorth (@BtheNorth) reported

    @tobi @Rogers This won’t be a problem anymore once we get those Starlink phones.

  • diverjohn80
    John Hardy (@diverjohn80) reported

    @RogersHelps what is the cause of Service Disruption in Ottawa? (Internet)