Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Cambridge, Scarborough, Toronto, Mine Centre, Montréal, Guelph, Calgary, Edmonton, Brampton, London, Kanata, North York, St. John's, Paradise and Kirkland Lake.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tech freak
(@Techfre87422846) reported
@Rogers My Rogers Internet is down from morning. Postal code L6R ? When it will be restored ?
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Patricia Ayala
(@apayala) reported
@Rogers hey if you charge such high prices can you tell me why the wifi is out? Why am I paying for such terrible service? #rogerssucks #rogersfail
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Tiny Dancer
(@TinyDancer500) reported
@RogersHelps Any outage in the M1J area? No internet here since about 8PM.
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Elsa Ng
(@ngelsa) reported
@Rogers is there a service interruption in the Markham, Ontario area? My cable TV is cutting in and out while Internet is unstable.
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Justine Morgan
(@JusstineM110) reported
@RogersHelps My nana is getting intermittent cell service in Bowmanville, ON. Is there an service problem?
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Patricia Ayala
(@apayala) reported
@RogersHelps no wifi in the last 10hrs. Toronto central Bay/Bloor area. What is going on? This is terrible. DO BETTER. Do your job, we oay dearly for your services
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Gregory JC
(@gregfischer69) reported
@Rogers has the most awful customer service. If you are looking for a service provider, go somewhere else. If you're with Rogers, go somewhere else. They offer no help even if you've been with them for 15+ years. Just garbage.
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Zinfandel
(@JBPVFM) reported
@RogersHelps @rogers must have its second large neighborhood outage in #newmarket this WEEK. @YorkRegion needs options. All services completely black again this week. Already sent a dm. I know the process well.
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Jeremy Pyatt
(@JeremyPyatt) reported
@Rogers your network has a serious problem in @Meaford Unable to use Data for totally random 5-15 minute blocks. Happens daily. Extremely frustrating when on a business call then randomly don’t have access to email or the ability to create a mobile hot spot.
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Cheryl Schmidt
(@CherylLSchmidt) reported
@RogersHelps it gets better!tech is here & the fix:put a temp line to our home.They finally burried our neighbors temp line yesterday cutting our line in the process and solution is ANOTHER TEMP LINE!We should bet on who loses internet when they bury our temp line @Rogers
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Jennie Toffoli
(@HeyItsMeMissJT) reported
@RogersHelps What is wrong with your website? I can't login to the site or app. It keeps redirecting me to login again. I just want to see my account.
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Kaya
(@Kaya41801715) reported
@RogersHelps @jennilass My internet is down as well! Area L6B. This is the second time in less than 2 months. Your customer service representative said it can take 1-2 hours or up to 6 hours to fix. Please fix immediately as we work from home. Please check DM for account details.
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Tiny Dancer
(@TinyDancer500) reported
@RogersHelps Umm... never mind. We rebooted the box and we're back. False alarm! Thanks anyway.
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Tech freak
(@Techfre87422846) reported
@RogersHelps @Rogers : This tool is useless. It says there is no internet issues . Can you tell me if the Service is down ?
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Sam
(@SamMcdaddy) reported
@Rogers is there an internet outage in L6R postal code area?. I don't seem to have internet connection despite restarting my router, modem, unplugging and plugging my internet access cable.
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Alexander the Slate
(@SirAlexCloudt) reported
Why in hell is home internet so damn expensive in Toronto !? @Bell @Rogers ?!
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Cynical buzzkill
(@bujrakia) reported
Hey @Rogers is been more than a week and I've filed atleast 3 complaints, so have my neighbours.. How long does it take for you guys to fix the internet!!! Third world countries have better internet than what you guys provide and that too at 1/10th of your price..
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🇬🇧RJScott94🇨🇦
(@rjscott94) reported
@Rogers is a real piece of **** company. Letting a VERY skilled #Graphicsdesigner go, to save money.. as if you couldn't afford her. Since the firing, she crawled into a very dark place and I can't her out of it..
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Atul Chadha
(@atul_nick) reported
@SamMcdaddy @Rogers My internet is down from early morning. Postal code L6R. I have already logged a complaint.
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Swypa
(@Swypa7) reported
@RogersHelps i did the upgrade for an infinite plan 70/30gb that was texted to me, never got offered this anywya
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Brian
(@FuckTwiter45) reported
@Rogers A dozen homes in Kanata have been without cable signal for 3 days. Multiple modems already replaced, but the underlying ‘maintenance’ problem is not being addressed. And there appears to be no activity. I believe there is another undiscovered issue affecting clients.
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Cynical buzzkill
(@bujrakia) reported
@RogersHelps I know you guys are trying.. I already have filed enough complaints with your customer care, so if you could do anything with my details you would have. I'm tweeting to cope with my frustration May be hire some immigrants from the countries where they have better internet..
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Kaya
(@Kaya41801715) reported
@RogersHelps Internet is down. Customer service said it would take 1-2 hours or up to 6 hours to fix. We work from home and need this to be fixed asap. Check DM for account details. Please help!
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Swypa
(@Swypa7) reported
@RogersHelps No typa loyalty promos, working for a competitor company, Im with Rogers and yall have 0 loyalty offers, Nun the app sucks all about bills and what you owe, My internet is with bell and every other week “Add cell service, Get a apple watch for 0/m” yall got nothing
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🇬🇧RJScott94🇨🇦
(@rjscott94) reported
@Rogers is a real piece of **** company. Letting a VERY skilled #Graphicsdesigner to save money.. as if you couldn't afford her. Since the firing, she crawled into a very dark place and I can't her out of it..
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DiggleBot Micheau
(@digglebot) reported
@RogersHelps what’s the deal with the internet this week? 4/5 working days have been impacted because it’s consistently out in the area. Don’t want the run around of this and that or a guy coming out to fix a wire for the sixth time in 9 months. Do better @Rogers
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🇨🇦
(@Snowymb1) reported
@Rogers honestly, what is wrong with your ******* service? It's not enough I lose coverage soon as I leave my house now can't send a picture via text. 58me for me to switch to bell or anything else but this ******* suit company
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Daniel “Denver” Ramos
(@DenvertheTrader) reported
@RogersHelps L4J is down as well. What’s up? Not like it is a work day or anything.
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Kendy
(@Kendy4444) reported
@RogersHelps Wireless network outage in Leamington and Wheatley area? Data not working for all customers ... ETA on a resolution? Thanks.
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Kaya
(@Kaya41801715) reported
@RogersHelps I really need you guys to get it together! You sent a text at 10:22am stating that the internet outage had been fixed! My internet is not working and keeps dropping every 5 minutes! Please work on ticket # C177822900. Check DM!