Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kitchener, Toronto, Brampton, Calgary, Mississauga, Kamloops, Montréal, Fort McMurray, St. John's, Kelowna, Surrey, Red Deer, Milton, Baden and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Brampton |
Phone | |
| Toronto |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Daren DCG
(@DarenKert) reported
@BlueJays @Sportsnet @Rogers u fail to recognize me.
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Jenny-P 🇨🇦 🌻
(@Jenn_Pastrak) reported
Omg my cable signal is shaaaaky. @RogersHelps if my cable goes down during the #BlueJays game I will never forgive you. 😡
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Jared Hammer
(@jjjhammer) reported
What Blue Jays fans need to remember is that at the end of the day, they're still just @Rogers customers. Expect poor customer service, service outages, and price gouging.
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Scooter
(@bloodbeard87) reported
Where I live the whole row of houses haven’t had internet or tv in almost a month I’ve called @RogersBiz multiple times and they finally sent a technician out. That person identified the problem but forgot to put a work order in. Called again for the 4th time today
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tee
(@tsalinasxo) reported
Hey @Rogers why isn’t my internet working? I pay monthly for this service so I’m not sure why I’m constantly having interruptions? Haven’t been able to use wifi all morning …..
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Gatorade Slurping Lads
(@GatoradeLads) reported
@BlueJays @Sportsnet @Rogers Everyone be reminded that if we go down 7-0 than we will come back ok?
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LIQUORACCI 🇨🇦🇨🇦
(@Mcneil702) reported
And 2 hours into stream @RogersHelps disconnects yet again. New customer about a month into using Rogers…
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Chris Alemany 🇺🇦 🇨🇦 🇪🇸
(@chrisalecanada) reported
from
Port Alberni, British Columbia
The @Rogers commercials during the @BlueJays game insisting their network will not suck anymore are hilarious. MAKE YOUR DATA PLANS CHEAPER YOU VAMPIRES!
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Katia
(@SuperKat01) reported
How the hell is @Sportsnet now not streaming the habs game until 4:30??? It started at 3:30! Come on.. I paid for the service! @RogersHelps fix this!!! #sportsnetnow
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Scooter
(@bloodbeard87) reported
The issue still hasn’t been resolved and multiple of my neighbours have called with this same issue, it’s been escalated a few times and still nothing. @RogersBiz @rogerstv come and fix this issue and I expect credit for me using all my data. This is Getting ridiculous.
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AnneMTaylor, Metis 🇨🇦 ☯️#StandWithUkraine🇺🇦
(@AnneMTaylor2) reported
@RogersBiz @caliber_comms Concentrate on keeping the damn phones on, dumbasses.
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Emerson Baxter
(@Ampersand_TO) reported
@RogersHelps @Rogers Waiting for my contract to runout to switch to @Telus. Rogers no support for Samsung LTE watches is a deal breaker. Stop being Apple fanboys. I've been with rogers almost 16 years.
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Scooter
(@bloodbeard87) reported
@RogersHelps It’s for house, there’s 10 houses that have your services that are not currently working and haven’t been for weeks. We have all contacted your service team without anything being fixed
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Carryonsmiling
(@carryonsmiling) reported
@IrishMythen @RogersHelps Awful! How come? Hope you get back to normal soon x
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💬 OlMrB ™️
(@OlMrB) reported
@RogersHelps it would be absolutely incredible if you could provide 100% data coverage between collingwood to Toronto. Or better yet all of southern Ontario. So many dead zones!!! Such incomplete service!
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J
(@Gunner899) reported
Awful customer service, customers should not be spending hours of their personal time to correct Rogers mistakes @Rogers
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Nick | TheMainEvent
(@TheMainEvent2k) reported
@Sportsnet @Rogers is the 8th inning, can you fix the audio sync issues with the @BlueJays game already??
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kaylum🚶🏾
(@ksf27_) reported
@BlueJays @Sportsnet @Rogers Please come through and don’t let us down🙏🏾
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Roch Leblanc
(@LeblancRoch) reported
@Rogers just witnessed my elderly father spent 2 hours and 11 minutes over a never ordered “Super Sports Package”, u couldn’t say who and why and agreed to removed it, yet you are too greedy to credit the account 😡. #Shame Mark my words you lost more than 1 customer!
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LallyA
(@LallyAd) reported
@Shawhelp Also @RogersHelps shaw said they will pay for my cell phone bill because of the slow internet because of the damaged cable
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💬 OlMrB ™️
(@OlMrB) reported
@RogersHelps Just tell me if you offer service in these areas.
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David J. Doorey🇨🇦
(@TheLawofWork) reported
from
Toronto, Ontario
@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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💬 OlMrB ™️
(@OlMrB) reported
@RogersHelps I should be compensated for all the times I don’t get service When I’m actually in an area where u service map suggests you provide service!
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Kyle Roy
(@Kyle071785) reported
@RogersHelps another internet outage at our home in Newmarket. Been spotty since yesterday and now just simply offline today. No modem reset to simply fix the issue anymore. Is this the stage I just give up and switch providers or will be get some consistency again one day?
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Louis
(@loueisen) reported
@RogersBiz Stop with the bullshit ads. You don’t care about Canadians. You never have & you never will. You actively suppress fair competition and charge the world’s highest rates. #Stopthelies
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Paul Romanuk
(@RomanukPaul) reported
Don’t you love the @Rogers ads during the @BlueJays playoff broadcasts? “We’re absolutely committed to our customers” (That is, until the federal government approves our purchase of Shaw. Then it’s back to the usual “suck on this” level of service).
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Steven Sun
(@StevenS72689391) reported
@RogersHelps I've been waiting for my iPhone 13 since September 13 when your online store. I've called twice now and no one can help. Can't pick up in store and compensation doesn't pay for my bills as a personal delivery shopper!! No customer loyalty and sub par customer service
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Sarah Bewley
(@WPAdmirer) reported
@Chumplet @Rogers CRAP.
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WB21
(@RareMetro211) reported
@ShamanaDreams @RogerHelps @RogersHelps I agree, at least whoever’s running the account is honest, I’ve dealt with Rogers too and it’s just absolutely horrible.