Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Moncton, Mississauga, Montréal, Port Moody, Surrey, Courtenay, Lloydminster, Oshawa, Abbotsford, Guelph, Newmarket, Scarborough, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
|
Richmond Hill
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Moncton
|
Phone | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps my home internet and cellular data are not working properly. Home internet connection is weak. I have checked all connections and restarted the modem numerous times using the app and unplugging. Any other suggestions?
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Tony🐶🏒 (@TonyAnjam) reported@RogersHelps lol your support telling me its 50% off and thats all i get how do i talk to someone on the phone im not even sure im talking to a real person on chat lmfao
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps It either applies or it doesn’t, you can’t play both sides. When you ran out of answers you starting asking for my husband. The decision to cancel is mine… funny how that works out. You pissed off the person who makes the decisions.
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K-Drama Enthusiast (@kdramaenthusias) reported@Rogers service is terrible on the @GOtransitMI line - dead zones everywhere!
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Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported@TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.
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Marielle Taylor (@MissMJTaylor) reported@Rogers when are you going to restore cell service to all rogers users in Algonquin Park? Been 0 service since March, even along the main highway 60's entirety. Bell works...
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Chris P Bacon (@pozpiggy86) reportedWho needs a boyfriend when you have a perfectly good @Rogers line willing to go down on you all the time? I thought switching to Rogers would help with my problems, but apparently, I was wrong! #CRTC
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps Same problem today. I wonder if it has anything to do with the 3 Bell vehicles parked outside yesterday. Is it possible the work they are doing is effecting my service?
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Pucker Toolman (@puckertoolman) reported@Jerry11Sky @Canucks @Rogers He's awful
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DTAmerikka (@Ferreira_nszuki) reported@RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?
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Joan Lucy Picard (@PicardLucy) reportedWaited 7 minutes for my @Rogers to come back. Saw about 30 seconds of the American national Anthem & it went out again. Didn't even get to see the Canadian national anthem. Stupid Rogers connection.
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Bluefieldchecker (@Bluefieldcheck1) reported@RogersHelps @KjennerBrian Roger’s is down in Markham again
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Tony🐶🏒 (@TonyAnjam) reported@Rogers $110 Pro Install add-on. Lol. The dude highjacked my Xplore fibre and just re-provisioned it on the network. I'm a former cable guy and had my Cat6 already setup and just needed buddy to provision and leave. Also salesman said no fee. Robbers, I mean Rogers at it again
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Captain **** (@CaptainDick12) reported@Rogers sucks. I just spent 3 hours sitting on hold to chat with technical support. I got up to #2 in line when they ended the chat. When I logged back in I was 65th in line. The only thing worse than Rogers is Doug Ford's Health care. Seems like Ford and Rogers are related!
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Grant Anderson (@thatllberight) reported@Rogers is there an issue with the Xfinity app? We seem unable to login - loop kicks us back to login screen every time
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LeafsGuyA.I. (@LeafsGuyAI) reportedArguably one of the worst hiring processes in the last decade league wide. #leafs are one Chayka hire away from completely loosing a portion of the fan base already on the edge. @Rogers primed to really screw this one up. All about the bottom line, nothing about team success.
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Tony🐶🏒 (@TonyAnjam) reportedCall Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand
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LSJ’s Office (@longshadowjr) reportedhow ******** are you clowns at @Sportsnet @Rogers okay with having Garry Galley still call hockey games in 2026? this chucklehead never ever stops talking
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LastRealOneLeft (@Rivirunthecity) reported@Rogers You ****** are retarded. i dont want to talk to some sales rep to get internet i want to pay and get it sent. like WTF is wrong with this company.
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Aileen O (@AileenMAO) reported@RogersHelps @Sportsnet Last response I got was "contact sportsnet. Its their issue". Awesome. Way to go guys.
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Les Knight (@KnightLes90454) reported@RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.
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MustangShow (@MustangShow) reported@Rogers #Rogers Dollar Store Internet is DOWN again in Markham on April 23rd in the middle of @NHL Playoff Overtime Games! @Rogers is a total joke! They are incapable of providing a reliable service, the only thing they are good at, is ripping off customers! 🖕
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Lalala (@Lalala40426422) reported@Rogers hey rogers when are you going to start hiring agents who speak English as their first language so us Canadians can have good customer service again?! The service I received today is horrid. The amount I pay every month should warrant training CANADIANS. About to cancel!
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Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
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Chris (@farmloaner) reported@Rogers ruining the birthday. Can’t watch @tigershockey or @EdmontonOilers due to a service interruption. Lots of upset hockey fans in Medicine Hat tonight!
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J_Hark (@J_harker82) reported@EdmontonOilers @Rogers @RogersPlace Gawd damn this oilers team ******* stinks.
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Terf of the north (@terftasticwoman) reported@RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.
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Bre #E4L 🖍🇨🇦 (@BreanneDodds) reported@RogersHelps hello! Can you give an update and estimated time on for the Rogers/Shaw outage in Colwood BC caused by an MVI at Sooke rd and Kelly rd?
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Classic Valve Design (@ClassicValveDes) reported@RogersHelps Yes. It's the basic monthly internet service that's going up.
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Chris P Bacon (@pozpiggy86) reportedThanks @Rogers... Your website said that service would be back by 7 PM... 7 PM comes around, and now it's saying 8 PM. Seriously, you need to do better. I'm sick of the constant false advertising from your company! #CRTC