Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 8: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Kamloops, Maple Ridge, Moncton, Vancouver, Hamilton, Edmonton, Grande Prairie, Montréal, Brampton, Mississauga, Ottawa, Victoria, and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 5 minutes ago |
|
Toronto
|
Internet | 22 minutes ago |
|
Calgary
|
Phone | 1 hour ago |
|
Kamloops
|
Internet | 2 hours ago |
|
Maple Ridge
|
TV | 2 hours ago |
|
Toronto
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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david myers (@myersinktown) reported@Avry How is a market of 5.6 million people not able to support one sports station? @Rogers abandoned western Canadians.
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Playoff-Jim (@DiabloPick) reported@wyattd09 @TELUS @Rogers Big mistake they are a **** company
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FLSTC10🇨🇦 (@FLSTC10) reported@lisadrewradio This so incredibly shortsighted. @rogers is out there spending 100s of millions buying sports teams and jacking up consumer prices to pay for it, now closing down important local news outlets, despite a half a Billion in profit last year. Where's the @CRTCeng ?😡
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Erin Madden (@ErinMaddenYWG) reported@RogersHelps Your agent is telling us you can’t come until Jul 12. It was supposed to be done yesterday. If you can’t make it I’m sure Bell would be happy to help us.
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Em (@moonlitnachos) reported@RogersHelps Hi Eric. I spoke with two different Technical Support reps and both told me they could not help me because I wasn’t a customer. I have already been on hold for 2.5 hours, I am not calling back to wait on hold again. If someone can contact me, I will speak to them.
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Freeze (@handa_suhas) reported@RogersHelps I wish this was as simple team, I am currently in call w your cc to resolve the issue...In short Bell called you and cancelled my contract wo my knowledge & I reinstated it the next day w ur CC help. Smhw I see d cancellation charge to be paid 2/3
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BrodiΞ 🍁 (@6crewup) reportedStupid money hungry pigs in suits @Rogers
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The Wary Lemming (@thewarylemming) reported@MichelleRempel @Rogers Did you buy radio ads during the last election? Did you support your local radio stations? Because ads are how they survive. And how much daily broadcast content was local? What percentage came from somewhere else? Honest questions. The answers matter.
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Tanyassm (@tanyalsweet) reported@RogersHelps @Rogers READ THE MESSAGE BEFORE YOU RESPOND 🤬 🤬 TECH Transferred me to customer service for a credit for the week AND I’VE BEEN ON HOLD FOR OVER 2HOURS!!! 🤬
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Salty Cracker 🏴🇨🇦🤍 (@4lt4cOn) reported@MapleLeafs @Rogers Ya thanks for the heads up on the news radio cancellation! How can you justify that when you are literally robbing us for tv and phone services. Canceling my cell service as soon as the contract expires. Heading over to @TELUS
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Leon (@zedsdead44) reported@Rogers If you were Team Canada, you wouldn’t outsource your “customer service” centres to Mumbai. I know because I asked one of your agents where he was located after I couldn’t understand him. He confirmed it.
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Freeze (@handa_suhas) reported@RogersHelps Would still need to chase you guys in case if everything doesn't happen automatically explaining that I never raised the request and I already reinstated w Rogers help only w the gap of 6 hrs after dc & was assured that contract stands valid....
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Jessica (@heartbrk20gal) reported@RogersHelps can you help with with save and return? I need to return my phone - I already have the new device.
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Wyatt (@wyattd09) reported@WesGilbertson Something that the overlords @rogers would never understand. Don’t tell me numbers are down when the text line is always full. They are lying POS. Sad day indeed Wes.
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Shaun (@shaun_holst) reported@Rogers why are you closing down beloved local radio stations. I’m glad I don’t give you greedy bastards any money anymore.
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lets start the insanity (@dragonfly666797) reported@JustCariL @Rogers I don’t always want to listen to music so I put on 1130. air was dead. I thought there was a power outage, it was diligent until I got home and started seeing all the messages the only a.m. station left 730, 1040 everything‘s gone, @Rogers you don’t give a ****
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Ian__403 (@ian__403) reportedCancel the subsidies to @rogers @sportsnet.
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king of shadows (@Zish22) reported@Rogers how come when I call in to speak with someone your system hangs up on me without putting me in a queue? what type of customer service is that? Also why is near damn Impossible to get a hold of someone? honestly the worst customer service.
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Salty Cracker 🏴🇨🇦🤍 (@4lt4cOn) reported@yyzsportsmedia @Rogers I listen to am 660 every morning on my drive to work. You suck…canceling my phone service and going with @TELUS
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Arosha liny (@shalini_aro) reported@FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!
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Kevin Green (@greener_k) reported@SadClubCommish You guys really are the best and will sorely be missed….for now. I will be eagerly awaiting your return in whatever form that is….in the process of cancelling my @Rogers cable service.
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S Middleton (@spiritrider55) reported@MichelleRempel @Rogers Medicine Hat. They took door to door mail delivery away, our local media/newspaper. Replaced with CBC. @MichelleRempel were you aware of our loss? They've also been 'narrowing' our main streets for traffic. We'll be screwed in an emergency. Setting us up for chaos.
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Bobby (@youngster1015) reported@Captain_AB74 @Tracey_YYC @Rogers Do you think rogers cares if you leave?? Check their quarterly results the past 5 years - for every customer who leaves, 1.25 become a new rogers customer- it is called net post paid adds.
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Brock Ellis (@ellis_sprocket) reported**** @Rogers and **** @Sportsnet, multi billionaire company, closes shop in 2 huge markets to prop up the leafs and Bluejays ??? Embarrassing for Canadian broadcasting today absolutely embarrassing, @TSN is a better anyways
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Sploxx the Automaton (@Sploxx2775689) reportedThere was no cost cutting. The Roger’s family are ******* parasites on Canadian culture. The reason @Rogers fired the radio crews today is because people preferred to listen the radio broadcasts over the grossly over priced pile of **** they sell.
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Eric (@ericvideos91) reported@BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people
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Dr Rod 🇨🇦 (@RodMakeKidsBald) reported@Canhistoryrules @vancityrob18823 @Rogers Why didn’t they shut down the Toronto station then given their number are worse? 0.7-1.5% share in Toronto vs 2-3.5% in vancouver. It’s a really bad look for rogers.
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Wenddy 1 #Complex Patients🥺 (@Wenddy1234) reported@RogersHelps Elderly Mother trying to reach Roger’s customer support as had been scammed by phone by someone impersonating Roger’s. All her personal information had to be changed due to the fraud.
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rabidtrader (@pmetalhead65) reported@MichelleRempel @Rogers Cancel Shaw - get Starlink
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Andrew McLeod 🇨🇦 (@df_sacks) reportedI will do everything I can to avoid anything @Rogers after today’s announcement about the Fan @Fan960Steinberg @Fan960Wills . Just horrible.