Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (55%)
- Wi-fi (15%)
- TV (14%)
- Total Blackout (7%)
- E-mail (5%)
- Phone (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Edmonton, Markham, Brampton, Vancouver, Toronto, Winnipeg, Kelowna, London, Guelph, Oshawa, Sarnia, Clarington, Hamilton, and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 3 hours ago |
|
Edmonton
|
Internet | 3 hours ago |
|
Markham
|
Internet | 4 hours ago |
|
Brampton
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 4 hours ago |
|
Toronto
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Levi (@AlexandraLevi56) reported@steven_plyley @Rogers You can file a complaint and tell him he can get lost
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Harshit (@harshitshah436) reported@RogersHelps I’ve been a victim of what appears to be a fraudulent transaction on my Rogers Bank Mastercard. I was forced to withdraw cash from an in-store ATM due to a “digital payment not working” situation, and ended up being charged excessive and undisclosed fees. @Rogers
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Simmsation (@Simmsation) reported@MapleLeafs @Rogers cut the **** and get serious. build a contender and tell Ed Rogers and temu Pelley to stay ******** out of having anything to do with the Leafs hockey operation and hire actual seasoned and successful operating hockey guys, no more stooges or DEI promotions.
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Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported@TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.
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tuart onkhouse (@onkhouse) reported@RogersHelps login to what? i got a phone a number that trans to roger thats it no other ibfo
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David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported@MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?
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Matthew Leonard (@leonard_mw) reported@BardiaB10 @Rogers Impossible to speak to someone at Roger’s. I am a new customer within the past 24 hours. Trying to resolve an issue so I can link the account to the my Roger’s app. Frustrated on Day 1 @Rogers
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Danny Galea (@dannygalea99) reported@sidseixeiroshow @Sid_Seixeiro @Rogers is going to treat #leafsforever like they did with the Blue Jays for a long time: squeeze it for every red cent they can get. They know the Leafs print money. They know people will pay $100 for a selfie. Get ready for corporate malaise.
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Zohreh (@Z_T_1348) reported@RogersHelps @KjennerBrian Never trust them. They lie and will never return your money. Their bills are so complicated that no one understands the charges. You end up calling them, wasting at least two hours, and getting nothing in return, just a complete waste of time.
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Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported@RogersHelps Too late. I'm cancelling. It's been going on for two weeks and the "help" techies tell me they've fixed it. No use for this anymore with my current deal ending in three weeks.
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BLUEJAYSFAN (@JAYSFAN0424) reported@Rogers An hour and 45 minutes to speak with Customer service and still on hold is unacceptable, weekend or not!!!
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Wut? (@_TheCaptaincs) reported@Rogers your customers support is so atrocious you’re losing my business despite my visceral hatred of Bell.
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Adam (@A98698937) reported@RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???
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Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me
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Rachel Miller (@RachelMiller84) reported@RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!
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Mariam J. Karim (@MariamJKarim) reported from York, Ontario@Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?
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Adam (@A98698937) reported@Dr_H_Pimlott @Rogers I have been trying to speak with a human customer service for weeks , after 40 minutes wait I was unable to reach them
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AJ (@Gradsen) reported@RogersHelps what's the number to cancel services?
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Batesy (@cideralowekoda) reported@Sweet__Wolf @MapleLeafs @Rogers I get it but sooooooo stupid.
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Jon Fitzgerald (@xJFITZGERALDx) reported@RogersHelps @Mike17823 Is the internet down? Brantford
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Kirtan Trivedi (@Mr_Rich_Dot_Com) reported@Rogers I port my sim to rogers. The sales guy did something and I dont have any sim with me from last 2 days. Stores are close no support. And you guys pitch urself as tier 1, really shittiest service so call tier one rogers
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Shell (@Mjc95) reported@RogersHelps Are there reported issues in Ottawa area? Channels keep reloading and nothing happens. We've restarted the modem multiple times
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skiii (@SkiDaPrince) reported@RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on
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lori (@Stargazer600) reported@RogersHelps @notVERYhappy26 Fix your phone number cant get threw
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Stay Frosty (@StayFrosty_11) reported@CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****
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CanucksFan (@CanucksFan5335) reported@Lotto6445151 @Canucks @Rogers Why would Boeser go to New York, when they are equally as bad as the Canucks with a worse future 😭
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Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
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Engineer_Trader (@Engineertrad) reported@RogersHelps You ****** your dumb service still not working
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AJ (@Gradsen) reported@RogersHelps Thanks. I have to cancel as rogers increased my pricing by 3x.
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LA Penn (@scarletdiva12) reported@RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?