Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, London, Guelph, Whitby, Nepean, Victoria, Collingwood, Toronto, Atwood, Scarborough, Edmonton, Coquitlam, Calgary, Sherwood Park and Port Alberni.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| London |
Internet | |
| Guelph |
Internet | |
| Whitby |
TV | |
| Brampton |
Wi-fi | |
| Nepean |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Proud Little Monster
(@imlittleMonster) reported
@RogersHelps my internet is down! This is ridiculous. 3 hours and still no update.
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Jonna Pedersen (Get vaccinated)
(@littlemissperky) reported
@RogersHelps is there a resolution time for the outage in Whitby??
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emma patricia
(@emmapatriciaw) reported
Lmao huge shoutout to @RogersHelps for disconnecting our internet a week early and then being like oh shoot sorry, it’ll take 24hours to fix!!!!!!
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J.C.Nova
(@The_JCNova) reported
@Rogers How are two people able to use one phone number on your network????
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Daniel Needer
(@DSNeed77) reported
@RogersHelps There is no option to login using my Rogers credentials to verify I have the WWE package. This was removed more than a year ago. There is only the WWE account login. The website still works but can’t be displayed on a TV.
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Jonna Pedersen (Get vaccinated)
(@littlemissperky) reported
@Rogers is there a time to resolution for the outage in Whitby??
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kota
(@kotafn) reported
@rogershelps your service is **** why am i getting packet loss due to one millimeter of snow when we literally are in canada
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Me
(@Me25252) reported
@RogersHelps You took my internet down for maintenance. You did not notify me. Why not?
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dont_b_crazy
(@dont_b_crazy) reported
@RogersHelps Okay, no more private messages: for two days, I've been reporting that one channel on my digital cable frequently is nothing but a black screen. Twice tech support says this will be addressed, and twice, tech support responds with an email saying there is no issue.
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Laura Reid
(@LauraRe90103159) reported
@RogersHelps Orangeville resident here. Postal code L9W4W5 The internet reliability here is not good at the best of times. I currently have ZERO home phone ZERO internet ZERO Cable. For the SECOND DAY IN A ROW! I am paying a stupid amount of money for these
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Catherine Dorman
(@Hotbahamagirl) reported
@RogersHelps our services have been cutting in and out for 3 days now! Your customer service is also brutal!
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Himanshu
(@Himansh63658192) reported
@RogersHelps Internet down since 3:25 pm EST. Is this the longest outage in 2021 by Rogers? How many more hours is it going to take?
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Himanshu
(@Himansh63658192) reported
@RogersHelps @LEGITxBOZZ Internet down since 3:25 pm EST. Is this the longest outage in 2021 by Rogers? How long will it take? Any idea how is it affecting our work?
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Howard Bailey
(@howardruns) reported
FYI: In Canada, @Rogers (parent company) and Fido are experiencing technical difficulties that prevented them from accessing your mobile account information. It appears that the issue is now resolved, at least on the @Fidomobile side.
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jihyoo
(@21jihyo97) reported
@RogersHelps I have an online exam tomorrow and a project i have to submit. Please fix the outage.
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HalfHourHeat
(@HalfHourHeat) reported
@RogersHelps Net and TV down in Courtice L1E. I am supposed to be working from home now until 4AM.. Losing $76 per hour!
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A
(@adamjav97) reported
@LoriLB1 @RogersHelps EVERYONE CANCEL UR SERVICE. This is a ******* joke. 13 hours without internet. Ontop of that some idiots are running twitter giving us generic replys telling us to wait. NO OTHER PROVIDER DOES THIS. EVERYONE SWITCH. Hit their pockets. ******* clowns
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jihyoo
(@21jihyo97) reported
@RogersHelps i have an exam tomorrow and an assignment due. Please fix the outage asap.
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harleyfuckingquinn.🖤
(@suicidalharl3y) reported
@RogersHelps Well now I’m having nothing but issues keeping wifi connected one my two iPhones. Never actually disconnects but the wifi itself is literal trash connection on both phones.
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HYDRO PONIK
(@The420Eyebaal) reported
@Rogers you got collection agency's claiming I owe Rogers over $3,000 and I never had Rogers...
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CL
(@ceeejayl_) reported
@BarmiesNiagara @CricketAus Called @RogersHelps to have ATN CBN removed from my subscription given they’re not actually showing the cricket - “our system is down so we can’t make any changes to your account”. Rogers had no problems adding charges to my account but reversing them is a whole other story!
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DarkNLovely
(@CeCeKerr) reported
Rogers is about to lose me as a customer cuz this is bs! I have lost count how many times y’all frig up over there!!! @rogers @RogersHelps
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Shawn Richison
(@shawnrichison) reported
@RogersHelps we seem to be experiencing an internet outage in Barrie. Any info on this?
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Daniel Needer
(@DSNeed77) reported
@RogersHelps You need to work with the @WWE so #Canadians can once again use the #WWEApp! The app is completely useless right now! We can’t access any videos and events! When you contact WWE they are indifferent to the issue as long as we keep paying!
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Rat_Boy
(@pathetic_manlet) reported
@adamjav97 @LoriLB1 @RogersHelps Ya I'm gonna cancel. This is trash service and no internet for 13 hours js not acceptable. Especially when people are suppose to work from home.
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Mary Ann Torres
(@MaryAnnToronto) reported
Hi @RogersHelps - who can help with access to the 4K channels? And on demand? I changed the box today and cannot access those two services. Called the number and cannot connect with live person, only automatic. Thanks
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Bhavesh Gajjar
(@bhavgajj) reported
@RogersHelps So, I reach out directly as requested and the advice is go back down a path that has been tried before. Essentially waste more time on hold by making a phone call and asking for an escalation. Unbelievable
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Om Singh
(@omprakash9singh) reported
@latenightmatcha @Rogers What issues?
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Bhavesh Gajjar
(@bhavgajj) reported
@RogersHelps I have been trying to escalate a billing support issue for a long time. Have spoken to chat support, spent hours on the phone waiting for a supervisor and even logged an online complaint. Still no help. Great tech service, really poor escalation support.
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Jay
(@Redout420) reported
@RogersHelps what’s going on?? Is there an outage in Orangeville? No internet for over an hour now!!