Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Guelph, Markham, North York, Oakville, Maple, Mississauga, Waterloo, Montréal, Brampton, Oshawa, Brantford, Hamilton, London and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Guelph |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kris
(@GaoKris1) reported
@AboutRogers @Rogers That’s a lie!! I’m living in Markham and it’s still not working!
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Danielle Jones
(@Daniewitafanie) reported
@Invest23TELL @RogersHelps Yeah, I’ll tell my customers to grow up and pay cash bc I’m with out service to run my square. I’ll tell my dad to grow up bc we have no way to communicate bc he’s in the hospital. I’ll tell the companies that I need to pay today to grow up bc I have no access to banking today.
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RoadRacingRules
(@FordDriver8) reported
@SierraMikeEcho @Rogers @RogersHelps Yet another 1st world country, with prices too match, not supplying the service or an explanation as to its poor performance. Technology that takes over a prior system that worked is hardly an advancement is it. Greed & corruption most likely the cause.
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John Luchetti
(@JohnLuchetti) reported
@RogersHelps sitting here in Brampton and Canada’s Most Reliable network is anything but Reliable. The network is going up and down like a toilet seat in a truck stop! Geez!
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Andy Boyce
(@andyboyce2404) reported
@markblei @RogersHelps I’m actually looking into that. In the past it hasn’t been an issue but this outage hit hard!
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Rebel Scum
(@JohnyBlade10) reported
@CanadaBarry68 @Rogers So does this mean u cant use vpn on their network
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GreyHastur
(@GreyHastur) reported
@thevivafrei @Rogers The failure of Government in this situation is its failure to police its own regulations on a private company. Why not make it a thing that when one system goes down, the others pick up the slack? Why is infrastructure a competitive thing at this stage? It is a hinderance!
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Mike Davies
(@MikeFDavies) reported
@Rogers @Scrabbo_Donk This same answer is copy and pasted to every issue! C'Mon @RogersHelps , surely you are better than this?
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Pratik
(@LuvCan47) reported
@Rogers please guys look into Brampton L6X internet issue… how long it takes to revert those system upgrades… !!
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Dara
(@dara671) reported
@vote4robgill @Rogers Mine is still not working so hell no this is not acceptable. I’m assuming I’m not alone with not having service restored and trying to get through by phone or live chat is a joke.
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Camden Shanks
(@CamdenShanks) reported
@AboutRogers @Rogers My Xbox games won’t load ever since the wifi has came back on, anybody know a solution?
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GreyHastur
(@GreyHastur) reported
@thevivafrei @Rogers The barrier to new entrants in telecommunications is infrastructure. The failure of Rogers was a lack of redundancy, and negotiated exclusivity from its competitors. Nationalize the infrastructure, lease it back to new and old, and let them compete on customer service and price.
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Alex del Barrio 🏴🇨🇦🏳️🌈
(@Spookylish) reported
Is anyone else’s Rogers Ignite absolutely unwatchable? @RogersHelps any idea when this will be fixed? Also, I expect credits for all the days this service I pay for has been garbage.
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Katherine MacDonald
(@Katherine199508) reported
@geemuny49 @vote4robgill @Rogers Mine is still down 😡
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J. A. Gibbens
(@gibbensauthor) reported
@offTopicSimon @vote4robgill @Rogers That not what I'm suggesting. You contracted for a service and when that service became unavailable, are being given a pro-rata amount as compensation. That is justifiable. To suggest that the service is worth more, works both ways.
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laumccr ° ☾ °
(@lalalaaurennn) reported
@RogersHelps is your network still not working! im with fido and my data doesnt work, yes ive tried resetting and everything. In BC
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Tirelessmom
(@tirelessmom) reported
Is @Rogers down again today?
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G
(@geemuny49) reported
@vote4robgill @Rogers The Internet was down for like 16 hours get over it people and move on with life
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Josh Cooper
(@joshcooperyoga) reported
@RogersHelps A 2-day credit for this kind of outage is disappointing. The "most reliable" network claim demands real commitment. This is lip service.
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Jo-Anne Beggs
(@JoAnneBeggsRSW) reported
@CheriDiNovo @Rogers Doesn’t make up for pondering how LTC would contact me if an emergency..police??
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Amy Jones
(@aknobiejones) reported
@RogersHelps My internet is still down
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LittleFox3DDesigns
(@lfox3ddesigns) reported
So glad I don't have #Rogers and wasn't affected by the outage! Sorry to everyone who was but at least you can make a switch to a network that cares about you. @Rogers has the best telecommunications people and they were still down for 12 hours. Lmfaooo. Sadddd. #outage
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SPLICE KNIGHT
(@SpliceKnight) reported
@vote4robgill @Rogers I know companies who lost hundreds of THOUSANDS of dollars because of this ****. The kind of ego to think this pittance would make anything better.
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Vinay
(@IamVinayKumarS) reported
@Rogers I can make calls , send messages but not receiving calls and messages. Can you please help me.
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LD101
(@LanKin101) reported
@RogersHelps So I was most worried about being unable to make an emergency 911 call for ~24hrs+ as I don't have a landline. This is not good @RogersHelps .
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Peter Hickman 🏳️🌈🇨🇦
(@Pjhvan) reported
@theJagmeetSingh I call on you to ask the government to began an urgent public inquiry into @Rogers .. they have too much power … their merger with Shaw must be stopped and perhaps Rogers should be broken up into companies that are a manageable size
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Mike J.
(@MikeJToronto) reported
@CheriDiNovo @Rogers I'm holding out for the class action suit. Bring it. They need to be held accountable for the outage and zero backup plan
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Sara T e m p e s t 🇨🇦
(@tempestimony) reported
@JFN1971 @RogersHelps That's how they run the company. Always halfway through a Project + never a finished product.
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iya
(@iyalpaca) reported
@AboutRogers @Rogers L4J here and it’s still not working… it’s been 3 days I have assignment and quiz to be done, as a college student in online classes this is too much work loaded that needs to be done asap but still no internet
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Pratik
(@LuvCan47) reported
@RogersHelps please help with internet.. cousins have exams online, have to work and out of hotspot data from virgin from last two days!! Postal code is L6X... in Brampton on the live chat from last 28 minutes.. no one is coming ad talk!!