Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Vancouver, London, Toronto, Calgary, Mississauga, Richmond Hill, Newmarket, Burnaby, Elliot Lake, Courtenay, Brantford, Ajax, Kitchener and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Vancouver |
Wi-fi | |
| London |
TV | |
| Toronto |
Wi-fi | |
| Calgary |
Internet | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra
(@sandybeach_1107) reported
@Rogers hey how many tickets do I have to have being actively “fixed” before something is actually done? Internet drops 4-5 times per hour! And I keep getting told “we’re working on it”. Might be time to switch providers for more reliable service!
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05
(@Mamacita_05) reported
@RogersHelps @DejaVu_NFT I dunno why @Rogers acting clueless when internet is down EVERYWHERE! I want to know what yall going to do to compensate me for being without internet for a week and i paid for that sh*t plus lost days of work and money!? Im about to look at other companies for better service.
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Fred Freaky Duarf☮️
(@tualgorithm) reported
. @Rogers isn’t connecting anything in the GTA right now! An awful lot of money for an awful service.
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Wilma Fingerdoo
(@WFingerdoo) reported
Who's having a Fabulous Monday? Mine bites the bannouche. I've had the worst time staying connected to the internet for most of last week and all of the weekend and less than 2 hours after the @Rogers tech left, no internet. Again. Anyone got Teksavvy's #?
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Markus
(@markuscanada) reported
@Rogers @RogersHelps I have spent 12-15 hours on hold this weekend & today and still have no wifi. I know what the issue is because one of your techs made a mistake and NO ONE WILL HELP. This company is incompetent. Worst service and worst experience ever. I’m done with Rogers!
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Ryan
(@BodyguardOne) reported
@RogersHelps Thanks. It's a quick but crucial update. You simply cannot make people wait an hour or more for service. Unacceptable. It shows you do not value peoples' time. Why should they value yours?
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TrumanShow
(@truman4real) reported
@Rogers not one email address phone number or Ana can help with Home Monitoring . This is not new anymore When will you update your info? All numbers lead to the same spot
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1200 Branded
(@KingSpitzo) reported
I ****’em hate going to @rogers stores! It always takes forever
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LE34
(@LE34) reported
@RogersHelps internet down L3X area code. Hopefully back when my workday starts tomorrow...
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E_Rozie
(@E_R0z1E) reported
from
Toronto, Ontario
@RogersHelps Already spoke to Support, yet another outage for Toronto
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patrick
(@unrealpat) reported
@RogersHelps any service downage in M4C1N5 in Toronto? Internet went down.
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Mumzy
(@TammyDouglas) reported
@Rogers Why do we pay for services that don’t work? Intermittent service does not qualify. Get your act together!
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Adrian B
(@unjuventino) reported
@TSN_Sports Why is sound so awful & no commentary on tsn on Rogers Ignite ? @RogersHelps ???
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Air 🐳🐋
(@TwittleAir) reported
@BodyguardOne @RogersHelps @Rogers Damn. Guess I was lucky then
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Kim 🇨🇦🏎️💨
(@Chilli_Momma) reported
@RogersHelps is anyone having issues with their internet going up & down in the Mississauga L5N area? Since yesterday we have had to reboot the Ignite modem far too many times. Every time I contact support they say upgrade didn’t push through properly 🤬
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Canadiangirl03
(@Canadiangirl03) reported
@RogersHelps Another outage! Seriously? Get it together!
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Alshaar
(@TheAlshaar) reported
@RogersHelps no internet this morning! Is there another outage today?
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Sanjay Sekharan
(@SanjaySekharan) reported
@TSN_Sports @RogersHelps Is there a reason the World Cup is not showing on 4K? The image quality is fairly poor (that or my eyesight is getting bad)
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Salty Sachimo
(@MasterSachimo) reported
@RogersHelps my internet (L5N) has been up and down since 8pm yesterday . Still problems this morning and my wife & I work from home
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Dayton Rewa
(@RDaytona50) reported
@littlemissperky @Rogers @Bell God Bless Rogers - My Work day started at 9PM to down Internet. Still sitting here twiddling my thumbs and the only response I get is - Yeah your neighborhood is currently down with ETA on when services will be restored. Seems like its time to make the Switch to Bell.
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zack zickri
(@ZackZickri) reported
@Mamacita_05 @Rogers @RogersHelps I can help you get a refund
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Ahmad El Sarraff
(@ahmadelsarraff) reported
@RogersHelps is the internet down again or what, East York, Toronto. No internet been trying for an hour now
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dp
(@DPersaud1) reported
@RogersHelps @DejaVu_NFT I'm having the same issue. I currently do not have internet. I'm located in East Scarborough.
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E_Rozie
(@E_R0z1E) reported
from
Toronto, Ontario
My entire @RogersHelps is down yet again!
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*****
(@WillyMumbles) reported
@miltee_tdot @Rogers why I cancelled Rogers and never going back with them ever again.
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air fair care
(@airfaircare1) reported
@RogersHelps @stitchlady you guys ****** up bad. Im forced to enable it when signing in. Than after I disable it and log out. Upon my next time signing in; Im forced to enable it again. Prompting me to have to enable and disable it everytime I sign in. FIX THIS NOW
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miltee
(@miltee_tdot) reported
@WillyMumbles @Rogers 💯. I canceled my cellular services with them years ago over these arbitrary overcharges. @Bell never does this. My internet is the last service I have with them and that too will be gone very soon, since Bell Fibe is fully in my area.
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Bonnie Lee
(@stitchlady) reported
@airfaircare1 @RogersHelps They reallly ruined the app and I don't even have the MFA yet. Based on what you're saying I won't bother setting it up. Sorry you're having such a bad time with it. Not the first time Rogers has messed up this app.
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Michael Pinkus
(@TheGrapeGuy) reported
.@Bell_Support what a terrible experience with Bell. You offer me a Black Friday deal on Friday at 2pm and by 9am on Monday it's no longer valid? What Gives!!! Hey @Rogers I'm ready to listen to whatever offers you have.
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Lori Ward
(@LoriWar29456521) reported
@Rogers THE WORST CUSTOMER SERVICE!!! I have been with them for 6 years -I AM DONE!!! Had to take the day off from work just to deal with a dew issue’s!!!! CANCELLING GOING TO BELL!!!!