Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 04/25/2024 04:25

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Woodbridge, Gatineau, York, Calgary, Kitchener, North York, Montréal, Hamilton, London, St. John's, Cambridge, Grimsby and Whitby.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaBrampton Total Blackout
CanadaToronto Internet
CanadaWoodbridge Internet
CanadaGatineau Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JJMurphy24 JJNeedsCoffee (@JJMurphy24) reported

    @RogersHelps seriously though once a week I'm on hold with your customer service because internet is down. It's been over a month of intermittent internet connection. Why?! How are you guys SO BAD?

  • shanstu Shannon Stuart, CFRE (@shanstu) reported

    @RogersHelps Yes, I’ve done that and they’ve confirmed an issue. No idea what caused it and no estimate for a return of service. It’s been almost three hours now. But what I’m commenting on is your lack of a usable outage map that would save your chat agents so much time.

  • BuNdOAVFC BuNdO AVFC (@BuNdOAVFC) reported

    @RogersHelps I have opened two tickets at the number you provided in the DM so far and no response. Don’t offer the service if you cannot provide adequate service! @Rogers @RogersHelps

  • SinaRadfar Sina Radfar (@SinaRadfar) reported

    @RogersHelps Is there any actual update? I know Comms n tech r sep departments but you gotta know in today’s day n age down internet4+ hr is absolutely unacceptable. Everything is smart we all WFH & your move to get us off traditional cable onto ignite means we don’t even have reliable TV

  • JJMurphy24 JJNeedsCoffee (@JJMurphy24) reported

    @RogersHelps Yeah sent a DM so far been on the phone for 60min with CS and most of that times been on hold. This is going on 3 weeks with this being a fairly consistent issue

  • lish97_ lish (@lish97_) reported

    @RogersHelps is there a internet outage in the whitby area? We are experiencing internet loss at the moment

  • topherdunlap Christopher (@topherdunlap) reported

    @RogersHelps I hear you have a concierge service to move customers. I might suggest you work in the businesses you have before adding new services.

  • JJMurphy24 JJNeedsCoffee (@JJMurphy24) reported

    @95sxw1 @RogersHelps @Rogers You too? It's brutal at least once a week we are out for 24-48 hours all together with intermittent service the rest of the time. They never have any interruptions with their billing though do they?

  • majs9000 MAJS9000 (@majs9000) reported

    @RogersHelps no service (cable or internet) in Mississauga (L4W 2G4)

  • pensfan7 David (@pensfan7) reported

    @Rogers @ATT first time Ive had to put 2 cellular providers on blasts. But I was camping in Port Huron and had the absolute worst service! Rogers wants $12/day for roam like home. Im NOT Paying that price for the service that was provided. I couldnt even tweet until I returned!

  • Shill21 S (@Shill21) reported

    @RogersHelps My internet has been down for the last hour? Is there an outage?

  • eroe1782 Erica R (@eroe1782) reported

    @TOBenfica @RogersHelps Please help !!!!! We Have A Big Football Game Tonight!!!!!!!

  • topherdunlap Christopher (@topherdunlap) reported

    @Rogers - wtf? Asking for a friend.

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • KevinPhotoCa Kevin Hodgson (@KevinPhotoCa) reported

    @RogersHelps internet/tv outage in Whitby tonight L1R. Since 7:15 or so. Any updates?

  • velvetelviss Stashlyn (@velvetelviss) reported

    I can't even begin to understand how @Rogers customer service can be so horrific. As someone who was a customer for 10 years I'm appalled. Get it together and start caring about your clients.

  • taylor__russell Taylor Russell (@taylor__russell) reported

    @Rogers maybe you should hire some more customer service agents, you’ve been busier than expected for the last 8 months no matter the time of day

  • PeterRaymond_TV Peter Raymond (@PeterRaymond_TV) reported

    @lish97_ @RogersHelps Looks like something pulled down all the Bell and Rogers cables just south of Brooklin. Lots of Bell and Rogers techs there trying to fix it.

  • kennethchu Kenneth Chu (@kennethchu) reported

    @RogersHelps Internet is out since this morning and the earliest availability for technician to come out to fix is in 3 days. How am i supposed to work w/o internet? Help?

  • Royallegac Royal Legacy (@Royallegac) reported

    @RogersHelps is there a Wifi outage in North Whitby? #rogers #rogersinternet

  • taylor__russell Taylor Russell (@taylor__russell) reported

    I don’t understand why companies have to have to ******* worst possible hold music like get ****** with this garbage @Rogers

  • denncrocker D Crocker (@denncrocker) reported

    @RogersHelps I'm having problems resetting my password. Also my ignite internet is very slow and I keep getting booted off and buffering...help

  • wheelgirl77 Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Tried to get disability discount they offer that I didn't know existed. I was born with Cerebral Palsy, sent email with proof of ODSP receipt. Got no response. Called "Accessibility Support" line and was first told I sent no proof. I attached it to email. Then

  • latva69 Latva69 (@latva69) reported

    @Royallegac @RogersHelps Pretty disgusting Can't watch 4 July Celebrations or tv Your customer service is very very poor and UNSATISFACTORY YOU RUINED A LOT OF PEOPLE'S EVENINGS UNACCEPTABLE

  • robertlamanna Robert Lamanna (@robertlamanna) reported

    @RogersHelps Community forums is useless. Is there an outage in Whitby (Brooklin) presently? And if so, when will it be fixed. That new Bell Fibe cable they just ran to my house is quite tempting.

  • weeble07 Sean Wheatley (@weeble07) reported

    Hey @RogersHelps what's going on with Internet service in Whitby

  • Merche874 MK 🇺🇦 (@Merche874) reported

    @slurrysoslurry @RogersHelps Yep. We haven’t had service since about 7pm in Brooklin.

  • FultonReed6 Fulton Reed (@FultonReed6) reported

    @taylor__russell @Rogers The. ******* worst

  • majs9000 MAJS9000 (@majs9000) reported

    @RogersHelps No xable or internet service in Mississauga near Burnhamthorpe and Ponytail Drive.

  • shanstu Shannon Stuart, CFRE (@shanstu) reported

    @RogersHelps That was the link I was talking about. Service had already been out for over two and a half hours before that was posted - and the location described doesn’t actually reflect the extent of the outage.