Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 18: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Port Elgin, Fredericton, North York, Toronto, Nepean, Oshawa, Calgary, High River, Nanaimo, Winnipeg, Waterloo, London, Newmarket and Kamloops.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Montréal |
Internet | |
| Port Elgin |
||
| Fredericton |
Total Blackout | |
| North York |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kavka
(@Kavka___) reported
@RogersHelps My internet is down. What's up with that?
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Steven
(@StevenMorneault) reported
@Rogers fix your internet. Hockey game coming up tonight 😡
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Kathy Newman
(@Henriella) reported
@RogersHelps I don’t have service on my phone. Is it down again?
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Terse
(@Terse_Fan) reported
@SBarros06 @RogersHelps @Rogers its starting to get annoying i was in a game and had to let down my friends because they internet went off i am sick of this its been going on for the past month now
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Joe Broderick
(@tdog404) reported
@Rogers OMG trying to watch the leafs on ignite and it absolutely sucks lags drops it’s crap - is it on dial up internet? Charge the most deliver the least!
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Highruler
(@HighrulerYT) reported
@RogersHelps No problem!
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Scott Fennell
(@FiatluxScott) reported
@RogersHelps cable and WiFi outage in M8X for the 2nd time in 2 days. Missed the first Leafs playoff game and I going to miss the 2nd?
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Tom O'Connor
(@OConnorBigTom) reported
@CraveHelp So, I just subscribed to Crave + Movies on @RogersHelps ignite. Was able to add things to a watch list. But, can't find the watchlist. My pal said, "look for the home icon". I have no home icon. Help?
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Jaskaran Singh
(@JaskaransinghG) reported
I'VE INCURRED MORE INTERNET AND CELLULAR SERVICE OUTAGES IN 1 YEAR WITH ROGERS THAN I DID IN MY 4 YEARS WITH VIRGIN MOBILE AND INTERNET SERVICE. I'VE DEFINITELY EXPERIENCED THE ULTIMATE DISSATISFACTION AND OVERPRICED SERVICES @ROGERS HAS TO OFFER. @RogersHelps
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Queer - Autistic - BIm (They/her)
(@TacoPoss) reported
@RogersHelps Troubleshooting isn't the issue. It's a service issue. Look into it. Southern Ontario.
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Cul de Russie
(@cul_de_russie) reported
Hey @RogersHelps you've got the least user-friendly calling interface out there. I'm considering Bell at this rate. Rubbish service and usability.
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Mr.Rene T St Jacques
(@ReneTStJacques) reported
@AboutRogers Rogers News @AboutRogers Connecting you with what matters most. News and updates from all Rogers brands. Visit @RogersHelps for customer service.
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Lemur
(@LibertyLemur_YT) reported
Thanks to my garbage internet I got suspended from Overwatch for an hour. Thanks, @Rogers
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Nick..D
(@NickD79515110) reported
@Rogers why is your service so terrible? Fix the outages
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Irene Aguiar
(@ireneaguiarworl) reported
@RogersHelps Hello I need help to reinstate my Rogers email account. Can anybody help?
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Nick Ros
(@nicknicknicked) reported
@RogersHelps hi there. Home internet is not working. Please help!
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Rochelle M Marshall
(@SpiritedMensch) reported
@Rogers Not sure if you or Netflix are down at this point, but starting to get frustrated with not being able to access shows I’m interested in. I. London, Ontario. Please advise.
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Annemarié
(@She_is_Kiing) reported
@Rogers it's so sad that your company is not even being fair to low-income earners anymore. I called to transfer my internet and told you only carry services from $99+. It's so unfair and a rip off for a service that is epileptic half the time.
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Sopwith
(@Sopwith_) reported
@Rogers Is this the same Rogers that has no data service and spotty voice service subbed out to a local yokel provider in one of Canada’s capital cities (Yellowknife)? Or the one that has a dead spot in their network in my living room three miles from Canada’s third largest airport?
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jyoti
(@jdeboran) reported
@Rogers so frustrated with internet service always cutting out in my area the past several weeks! @RogersHelps
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Sundar Bharadwaj
(@SundarBharadwaj) reported
I’m with #rogers to sort the internet issue since 9.38am and now it is noon 12.07. I have been thrown from one person to another. Finally #rogers wants to sell different service now and waiting to here the new pricing. @RogersHelps
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Scott of the Bruce 🇨🇦
(@ScottoftheBruce) reported
@RogersHelps @Rogers And here we have more lies by your support team. Is the support member really trying to suggest that a quote on Ignite services made 10 days ago when the installation appointment was made, isn’t valid now on the day of installation??? LOLOLOL wow!
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Freedom013
(@MT_Freedom013) reported
Sadly @Rogers was unable to resolve the issue just yet, so we're doing day 1 VOG off stream :( I'll be recording the run with Oasis clan and we'll see what I do with the footage. Good luck everyone in #VaultofGlass! #Destiny2
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Tarrant Figlio
(@thatwoman) reported
@sassymonkey @RogersHelps Hang in there sassy monkey
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Scott of the Bruce 🇨🇦
(@ScottoftheBruce) reported
@rogers @RogersHelps after 10+ hours of on hold and tech support etc over the past month, I finally got an appointment made 2 weeks ago for May 22. I have been sitting home the entire day and not a bloody word from anyone, but your techs were right across the street this morning.
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Queer - Autistic - BIm (They/her)
(@TacoPoss) reported
@RogersHelps Look forward to the follow up on the issue. You should probably make a statement somewhere too.
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Queer - Autistic - BIm (They/her)
(@TacoPoss) reported
@RogersHelps yo any reason the cable is not working? Half the channels are black screens and the one channel I tried to record is all choppy and unwatchable
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musclerush
(@musclerush) reported
@RogersHelps I already have a ticket to maintenance open after getting a visit from a technician and a senior technician that verified the connection but the problem is at the back end starting with the wan gateway
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bayleaf
(@little_bayleaf) reported
@UbisoftSupport For a few days now I've been experiencing consistent ping spikes and periods of lag lasting up to a whole round in Siege, jumping to pings as high as 3k ms. I have tried working with @RogersHelps on a solution, but they insist it's not on their end.
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Colleen
(@Colly1960) reported
@RogersHelps shout-out to the poor CS reps and Social Media agents at Rogers who on behalf of their leadership team take all the abuse from ticked off customers because of the substandard service we have been receiving. Not fair on your employees! Not fair to your customers!