Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Grande Prairie, Toronto, Newmarket, Clarington, Calgary, St. Albert, Markham, Oshawa, Mississauga, North York, Brampton, Guelph, Surrey, Scarborough, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
|
TV | 2 hours ago |
|
Toronto
|
Wi-fi | 3 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Newmarket
|
Internet | 3 hours ago |
|
Clarington
|
Internet | 3 hours ago |
|
Calgary
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps I'm in Brampton and was having issues connecting with tech help as my cellular services was also being affected. Both home and cellular internet seem to be back on. Thanks for your help!
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Aileen O (@AileenMAO) reported@RogersHelps @Sportsnet the unhelpful tech support just yold me "if you want to watch the complete game, record it". THEN WHAT IS THE POINT OF HAVING THE GAMES "ON DEMAND"? It is WILDLY false to advertise, and have people pay for, cable packages that include "on demand" replays of nhl games
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Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported@Rogers WE NEED OUR SERVICE RESTORED!
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Kaloopa (@Kaloopa6) reported@BlueJays @Rogers are you paying attention to this crap?
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Chris P Bacon (@pozpiggy86) reportedSo it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!
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WeTheNorth (@deeprathi) reported@RogersHelps I can’t change my house unfortunately to get better signals. That’s ongoing issue and as mentioned earlier my ticket is open for over a year
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Papa Pedagogy (@KieranRamnarine) reported@Rogers @pozpiggy86 Y'all are getting played by this dude, he doesn't actually have service, he won't be able to quote a support ticket and when he does it will be someone elses and irrelevant to what he's complaining about here. I hope yall compile all the times these happen.
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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Shreyas S (@Shreyas87139893) reported@RogersHelps Network showing sos for one of my lines. I dont know the reason. Paying for that line and not getting any service.
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AJ (@Gradsen) reported@RogersHelps what's the number to cancel services?
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St Muerte (@SantaMagdalene) reportedDon't ******* tell me it's raining so my @Rogers wifi is down AGAIN
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HonestReplyGuy (@Charlie27252801) reported@itsWozzz @Rogers @Sportsnet would never show something negative going on in one of their facilities.
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Vijay Williams-Singh (@VijayWilliamsS1) reported@RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.
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Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported@TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.
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Marielle Taylor (@MissMJTaylor) reported@RogersHelps So those who have cottages or live near algonquin park are now outside your network? Never used to be an issue. So you no longer cover cottage country? I know others also say they have same issue. Bell has network fyi.
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eash (@Ronnie2Kaapp) reported@sockmoments @Rogers @JaysCare Like I’m actually considering not even buying tickets for the 27th anymore this **** is insane. Shouldn’t have to lineup at 1:30 for a 7 pm game bc they can’t order an extra 10-15k jerseys even
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Diamond Dave (@david_pompeo) reported@RogersHelps is there an outage in the Maple/vaughan area?
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MustangShow (@MustangShow) reported@RogersHelps #Rogers Dollar Store Internet is down AGAIN in Markham!! @ROGERS 🖕
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Darren Gudmundson (@BrianOakely) reported@Rogers You won't even let me cancel my account without going down to one of your franchise stores. I will try your latest link when I get back.
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Chris P Bacon (@pozpiggy86) reportedSo @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC
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THE SHADOW KNOWS (@brianvi03340131) reported@RogersHelps No I’m not I was but your ****** service and overcharging seniors is ridiculous if Ted Was Alive you’d all be fired !
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Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported@RogersHelps Why do you guys expect people to pay for services when the provided service is never usable???
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Monica (@M0nicafor3ver) reported@Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.
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C Wagner (@colingwagner) reported@RogersHelps I've been with Rogers for a long time but they couldn't waive that to keep me a customer. So I walked across the street and signed up on Freedom. I did pay a fee to do that but it was half of the Rogers fee. So you lost a customer. Because you can't provide customer service.
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Midday Vtuber- 2.0 coming! (@JMMidday) reported@RogersHelps I think if you read the conversation between me and the rogers specialist you would understand I've already been helped, so I already know the options are terrible
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Lord Paws (@TheLordPaws) reported@Rogers stop being terrible
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MissFina 🇨🇦🇭🇰🇨🇳 (@Love4Spring) reported@Rogers STOP calling your customers every day from 833-430-6500. As a mobile service provider, you should know who originates these calls.
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Michal (@michal_poterji6) reported@RogersHelps Call me inbox me no problem . I tell you all .
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Chris (@farmloaner) reported@Rogers ruining the birthday. Can’t watch @tigershockey or @EdmontonOilers due to a service interruption. Lots of upset hockey fans in Medicine Hat tonight!