Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kelowna, Toronto, Montréal, Calgary, Surrey, Red Deer, Milton, Baden, Rexdale, Edmonton, Tilbury, Vancouver, Windsor, Victoria and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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iz nx ai
(@Aerisism) reported
@emiliatheworst @RogersHelps **** stupid people I hate stupid people they should be punished for making us have shittier UIs
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Web shooter
(@LTVillan) reported
Updated 3 minutes ago: The latest reports from users having issues in Brampton come from postal codes L7A, L6R, L6P, L6X, L6S, L6Z, L6Y and L6T. Of course goddam @Rogers Y'all are actually terrible. Need those American companies to come across the border
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LallyA
(@LallyAd) reported
@rwilson_wilson I don’t recommend @freedomsupport abit they ripped me off for ****** service back in 2018 thank god right the next month I switched to @RogersHelps was happen with freedoms team.
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Dave Weicker
(@DaveWeicker) reported
@Rogers Your customer service has degraded to a useless entity. Spending an hour+ on the phone twice to change phone plans because your website fails to clarify certain details. Both times the CSA assured me the changes were made. Both times they weren’t.
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Gennaro Ciro Enzo Luigi Porco Da Merda
(@CazzoMio1) reported
@RogersHelps Don’t you guys have some sort of retention plan for your clients? I guess being a customer for 15 years means nothing.
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Gennaro Ciro Enzo Luigi Porco Da Merda
(@CazzoMio1) reported
@RogersHelps What’s disappointing was two hang ups and they couldn’t answer a billing question. They just shrugged it off. At that moment I decided to cancel my service which I’ve had for close to 15 years. Your loss.
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Justin Yi
(@JYi1922) reported
@RogersHelps Internet is down in Scarborough, happened twice today!
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Anthony Carter
(@Anthony60440505) reported
@Rogers great service is down again 😡
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Mao
(@roflmekid) reported
@RogersHelps Your internet is being a big piece of **** again. Why is my upload speed 1Mb when it should be 30.
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Jacqueline
(@Jacquie2810) reported
@ReportRogers @Rogers My internet goes down every single day! This is sooo horrible. I'm quite angry about this crappy internet. You lied again @Rogers . You guys DID not get your **** together to fix the outages! You're the world's worst internet provider. Absolutely the worst 😠😤
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Erfan
(@erfanrez9079) reported
@Rogers @Fidomobile @chatrmobile Their internet is still down please extend this
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Jameson
(@06Murk) reported
@CazzoMio1 @RogersHelps I second your sentiments on Rogers. Been with them the same amount of time; just got off the phone with them & the service is disgusting.
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Gordon Gekko 🇨🇦
(@CEO_Evilempire) reported
There is a difference between ID'ing me at the door b/c YOU are afraid versus inviting me in to conduct business as a 13 year customer. /3 Do better @rogers
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iz nx ai
(@Aerisism) reported
@RogersHelps @emiliatheworst emilia just put the ip into the browser it might work, works for linksys and they forced an app too i hate how stupid people have to be the standard accommodation
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Thomas Anderss
(@AnderssThomas) reported
@Rogers Spend millions on your sports teams. But provide your viewers less content. no English premier Same show and ep on multiple @rogers channels on same day. Takes 30-90 mins to contact almost anyone now on the phone. your bot sucks, for 1st line tele workers don't know WTF
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Thomas Anderss
(@AnderssThomas) reported
@Rogers It makes me sick every time I see this commercial on tv and online. CEO and Boss levels, didn't do a thing during that Canada wide outage. They charge Seniors who pay bill at banks a $5 late charge, cause bank won't process on weekend. Charge same amount but take away online!
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Amir
(@Kolaei) reported
@Rogers @Fidomobile @chatrmobile I was wondering if this service could be extended. The Internet is still restricted in Iran.
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Todd Parp
(@brokensegment) reported
@RogersHelps @macdonst Why PM? This is an issue for a lot of people, including me. Tell everyone the secret to getting your product to work so we can watch the games we paid for.
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docvex
(@vextan) reported
from
Hamilton, Ontario
@RogersBiz internet in the Quigley Rd area of Hamilton down again. It’s been more than 4 hours.
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Lee Martin
(@Bottie) reported
@Rogers Got message by text for a credit re recent outage. I do not text so how do I get the credit please?it
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Gennaro Ciro Enzo Luigi Porco Da Merda
(@CazzoMio1) reported
@RogersHelps When I was trying to explain to them what the issue was they pretty much just lied about it and then when I said I wanted to cancel my service all they said was sure no problem let me transfer you.
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😀
(@lisa_occhiblu) reported
Hello @RogersHelps / my home internet is down. Again. Are there any known outtages in Brantford?
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JYOTI
(@jk_malik) reported
@RogersHelps Wow Terrible service Rogers internet not working Monday morning! Time to switch to #bell-internet
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PRchef
(@PRchef_Inc) reported
@Rogers ...the #Internet/ #TV has crashed in our office 5 times today alone. I thought you would have your act together by now following the #RogersOutage. @CRTCeng This is not the only time since the outage that we have complained to you about this.
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Olivia
(@torontooliveah) reported
@RogersBiz @caliber_comms wtf is this
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Ag
(@AG_GG_) reported
@RogersHelps Internet good all weekend and as soon as Monday arrives, it is back down. Literally giving up at this point and swapping.
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John Blundon
(@JohnBlundon) reported
Looking at switching internet and TV from @Bell_Aliant because it's disgustingly expensive too @Rogers but the fact that Rogers website doesn't work and can't properly select Newfoundland as a province is making me think twice about them as well... Anyone with Rogers? How is it?
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0xA01
(@arrayofone) reported
The best part about this project is that it works offline. The main motivator to start this was when @Rogers service went out in Canada, disrupting 12 million users. Many of those being businesses, effectively preventing them from accepting digital payments.
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Mark Mahoney
(@MarkMah98975156) reported
@RogersHelps Unstable connection 1055 Bloor and Tomken Rd area
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Jacqueline
(@Jacquie2810) reported
@ReportRogers @Rogers I'm done with this horrible internet service.