Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Surrey, Markham, Scarborough, Ottawa, Nepean, York, London, Trenton, Kitchener, Vernon, Powell River, Pickering and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Calgary |
Internet | |
| Surrey |
Phone | |
| Markham |
Wi-fi | |
| Scarborough |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Van Thieu
(@VanGThieu) reported
@Rogers down yet again... It's now a ritual to ask @RogersHelps, on a daily basis, which one of their interns tripped over a wire or spilled coffee onto their datacenters?
-
humdard singh
(@SinghHumdard) reported
@TelusCS I was expecting some update on above tweet. My family & myself are now switching to @Rogers. Thank you @TELUS for providing poor services and frustration. #rogers
-
Dani Finch
(@danifinch_) reported
Just had the most frustrating and disheartening convo with @Rogers. I'll be taking my business over to @TELUS immediately and am insulted that after being a loyal customer for 15+ all you can give me is a $25 bill credit (after spending an hour plus on chat). Thanks for nothing.
-
Andrew d.
(@Werdnah) reported
Hey @Rogers @RogersHelps am I once again paying for substandard cellular service. Overpaying for a service that is CLEARLY unreliable. Riding home in #YEG, full bars for most of the ride, and my f’n data intermittently yet consistently fails. Guess you’re no longer a #Big3.
-
Nate Mcpherson
(@IiInates) reported
@RogersHelps Yea but still cant load anything, i'll probably try switching service providers, Feel like I'm complaining about this every month
-
Kel
(@Kelly96876069) reported
@Rogers @kristafriesen A bit of a mess you made a huge mess you guys are disgusting @Rogers so happy to be with Virgin i was with rogers for years and recently switched last year was the best decision of my life they would scam and over price crap and makeup prices as they go along. Rogers is a joke
-
erin
(@ErinTooSweet) reported
@RogersHelps can you please let me know an email or phone number or something where I can have an issue escalated? I’ve been having the same internet issues on and off for 8 years and paying like $250/month for a service that doesn’t consistently work.
-
Dani Finch
(@danifinch_) reported
@RogersHelps I had better customer service and more perks as a brand new customer to @TELUS than I’ve ever had in my 15 years at @Rogers. You’ve already lost me and I’ll be encouraging all my friends to switch.
-
taimoor jamali
(@taimur1988) reported
@Rogers internet is so slow on my phone since morning.. Any issues? Can't finish my work.Fed up with service.
-
Warren Askew
(@WarrenAskew2) reported
@sarnianewstoday And what is Hydro One and every other power utility doing about this other than replacing poles for the next storm to damage? The weather is only getting worse and the only reliable utilities we have are gas, water, and if you aren’t on @Rogers, internet.
-
Bertrand Thibodeau
(@berthibodeau) reported
@Rogers How about a reliable network? Oh wait... Never mind...
-
Andrew d.
(@Werdnah) reported
@RogersHelps You live & die by your ToS related to the massive July outage. I, a 20-yr customer, lost over $600 in wages thanks to you. Spoke to an unsympathetic manager. “Our ToS dictate that we are not financially responsible” “100% reliable coverage isn’t guaranteed” Paying for “maybe” ?
-
CR Andy 🦖☀️
(@SCFGOAT) reported
I'm so ******* excited for this Weeknd concert man oh man **** you @Rogers for making me miss it when I was AT THE GATE
-
yamato simp
(@WhatsaCDRom) reported
.@Rogers fix up
-
taimoor jamali
(@taimur1988) reported
@RogersHelps internet is so slow since morning.. Any issues? Can't finish my work. Fed up with this service
-
George Vallaris
(@GVallaris) reported
@RogersHelps my home internet has been down all afternoon only mobiles & 5g works. Any word on when my services will return?
-
tracy stella
(@tracy_stella) reported
@Werdnah @RogersHelps I feel your pain! I also lost over $600 in wages during that outage. AND I’m currently down as we speak. No TV, no internet. Dropping constantly. This is so not ok.
-
Kel
(@Kelly96876069) reported
@Rogers @kristafriesen This should be on the news Rogers should be shut down it’s ok God is watching all of these scams stealing ppls hard working money making up prices as they go dishonest and Stingy scams
-
Loren
(@loren_lerouzic) reported
@rogers @FidoSolutions network out again? Getting zero data for some reason. This is getting very old, quickly
-
Darryl 'That Bad Dad' Koster
(@ThatBadDad1) reported
Hey @RogersHelps , your support team for Rogers FWA really wasn't great tonight. They told me they only way they could find the problem is if I called back when it happened. The thing is, it happens 10 minutes at a time, couple times a day, 1/3
-
brent
(@itsnotbret) reported
Man I love paying for internet that never works. @RogersHelps
-
Cbab
(@Cbab_) reported
So for anyone looking at Canada's telco scene recently: 1 of our largest providers (@Rogers) caused phone, internet, emergency services (911) and ATMs to go down nationwide when they botched a system update. The other (@Bell) is afraid of women with grey hair. OHHH CANADA!!1
-
Fully Organic Dad-e-o
(@FuzzLiteyear) reported
@RogersHelps hey there ... I've had 4 to 5 bars all day on my S20, but very spotty and slow loads. What's up with the network ?
-
Rares Dumitru
(@RaresDumitru4) reported
@Rogers If you are so committed how come your internet service makes me miss the dial up days? This is ridiculous!
-
Oliver mulley
(@MulleyOliver) reported
@RogersHelps wifi has been down for a while what’s happening I just wanna watch prem
-
🐳 Air 🐳
(@TwittleAir) reported
@RogersHelps Yep first time this happened - I will do the standard on/off fix. Stay tuned
-
Locke (Indie)
(@_IndieNinja) reported
@Rogers If that was the case why has my internet been going out intermittently ever since the Big Boy Outage? This is unacceptable.
-
Darren Young
(@dybusguy) reported
@Rogers I cannot believe how brutally incompetent Rogers is. Ignite my butt, 12mbps!! Total garbage!
-
Andrew d.
(@Werdnah) reported
@RogersHelps Spoke to tech support over the phone. Turns out I have to piggy back off of another carrier’s tower because, surprise surprise, your useless towers aren’t cutting it. Bravo.
-
Rares Dumitru
(@RaresDumitru4) reported
@RogersHelps The issue is that I am tired of calling you every few days because the internet connection is unstable.