Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Midland, Terrace, Calgary, Montréal, Gatineau, Surrey, Ottawa, Toronto, North York, Vancouver, Edmonton, Winnipeg, Whitby and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
TV | |
| Midland |
TV | |
| Terrace |
Phone | |
| Calgary |
Internet | |
| Montréal |
Internet | |
| Gatineau |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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To Pontiki
(@TPontiki) reported
@RogersHelps Was waiting in chat for 35 minutes twice. Is there an outage at M1W 2N8?
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GGUrNothingKid
(@GGUrNothingKid1) reported
@Rogers soo wifis down…. Again.
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Sports *********
(@Selects8) reported
@rogers this is great having the internet out during an expensive PPV. Worst.
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Unknown
(@shagkie) reported
@RogersHelps Rogers internet service in Markham, Ontario down?
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B-Rad
(@McLean_Deluxe) reported
@RogersHelps @ryancollins_dev So then maybe not have such bad service that box has to auto reboot twice in the middle of it. Always something with Rogers.
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Oleander 🌈
(@xoxovercome) reported
@RogersHelps internet down Oshawa author street area. Hasn't worked in an hour. Tried restarting modum still not working
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Katherine
(@KatMuskoka) reported
@Rogers worst #customerservice experience! My elderly parents have had awful cable TV service for over a month. Your customer service rep was so rude and wanted to charge them for an extra box while they wait for you to replace it! Going to switch to @bell ASAP
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Berserkdomitron😈
(@Brs3rkdomitron) reported
@RogersHelps why has every device in my house lost connection to the rogers DNS servers? The service went down and when it came back no device can connect to the websites.
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🇨🇦Theeia 🖤💛
(@Theeia01) reported
@RogersHelps is internet down in Mississauga again?? It was down last night… and now since 2:20am EST😒
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Milly Mill
(@MiIIyMill) reported
@RogersHelps HI my internet was horrible yesterday and now it completely doesn't work wtf why is there always a problem? I live in the area of Scarborough m1t2g7
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Just shy of 5
(@Dragon188_) reported
@RogersHelps @heisendeep Did this get sorted out? Having the same issue on my end 😞
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💸 Queen M I D A S S 💸
(@OnTheDeeL_) reported
Love it when I have no service and my bill is paid in full and I just added additional services @Rogers 🙄
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BrokenSunday
(@br0kensunday) reported
@Rogers @VMediaTV Fix your damn Internet. For the love of GOD. Cambridge area...always bad service at night. Your outage maps are lit up like a rainbow on Down Detector.
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Pierre Gustafsson
(@PierreGustafss3) reported
@RogersHelps Internet and TV down in Guelph. No DNS working.
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Matt W
(@walnut138) reported
from
Oro-Medonte, Ontario
@Rogers the worst coverage I have ever had. How can the service be so poor in southern Ontario? I had @koodo and rarely had issues with signal. Barely works between #Barrie and #Orillia and so many dead spots inside each city. It’s 2021, do better!
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Mar
(@Merc_3422) reported
@honeykaGe @Rogers Mine too, looks like a huge outage in Canada right now
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MstrWolf
(@MeanMrWolf) reported
@RogersHelps Off line three times since 0700. Neighbors are reporting issues too.
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pL
(@pluc) reported
@Rogers @Bell @TVASports It's not enough that your prices and service quality keeps the entire country backwards, you greedy *****?
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connor
(@ConryCS) reported
Hey @Rogers my Internet in Markham Ontario is going out every 10-30 minutes anyway you guys could help me out?
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Fran Minnoch
(@paul_minnoch) reported
Hey @spacex Could you please get the rollout happening to Ontario folks? I'm really tired of paying @Rogers for overpriced and intermittent cell data service.
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Lina
(@411mommabearr) reported
@NascarWeeWee @Rogers Us too. However bell fiber seems like the most reliable option. We were with bell for years but decided to go with virgin until it got unstable too. Went to rogers was all good but prices skyrocketed and quality declined. We are in a basement so finding good wifi is hard lol
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Nicole Chater Bressi
(@BressiChater) reported
@Rogers I spent 1hr on the phone trying to reschedule an appointment. They couldn’t do it and were going to follow up. They didn’t cancel the appt. and the tech STILL showed up and told me I would be billed 2x! Why is it so difficult do anything with you guys??#rogers #badservice
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K Wright 🇨🇦
(@NascarWeeWee) reported
@411mommabearr @Rogers I absolutely loathe Bell. They are the worst of them all. But paying high prices, burning through my data, makes me start looking around.
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Darren Warren
(@DarrenWarren3) reported
Internet down AGAIN in Toronto ... 2nd time this week @RogersHelps ... this is unacceptable.
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K Wright 🇨🇦
(@NascarWeeWee) reported
Seriously @Rogers what's the damn problem? Everyday there's an outage. Internet and home phone down. This is really making it hard to be loyal. Pretty sad the store up the street is switching because you can't be reliable. Why now? I'm tired of burning up my data to get answers.
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𝓳𝓸𝔂𝓬𝓮
(@honeykaGe) reported
@Rogers my wifi is down again. This is really getting disappointing 🙃
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MartinHenry58
(@Henry58Martin) reported
@Rogers Another weekend of spotty channels courtesy of rogers, I'm sure the only solution is to upgrade to more expensive service.
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Adrienne Sauder
(@AdrienneSauder) reported
@RogersHelps I organized my move 2 months ago and paid for a service tech to set everything up the day of my move. No services. 4 phone calls, 8 customer service reps, 5 departments, a manager and 30+ hours of waiting, still no service. Refused meaningful data option as a bridge.
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Adrienne Sauder
(@AdrienneSauder) reported
@RogersHelps Funny how a public tweet gets a response within 10 minutes, but the requested DM has been sitting there for 30 minutes with no acknowledgment whatsoever. Customer service fail.
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To Pontiki
(@TPontiki) reported
@Rogers after two days of connection issues now cable is out completely. Waiting for ever for support. Scarborough M1W 2N8 area.