Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Calgary, Ottawa, Guelph, Brampton, Halton Hills, Bolton, Edmonton, Scarborough, Perth, Mississauga, Montréal, Tofino and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Vancouver |
Internet | |
| Calgary |
Total Blackout | |
| Ottawa |
TV | |
| Guelph |
Internet | |
| Brampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Luffman
(@luffjac) reported
@RogersHelps my rogers internet is down, despite rebooting modem
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GVess
(@gvess) reported
@RogersHelps @Bell so the saga continues with garbage Internet service provided by Rogers at premium rates. 4 techs have come out and still having interruptions with the service. TX signal still above the 33 to 49 range. HORRIFIC SERVICE ! The monthly bill is still sent out.
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J A L E E L
(@legitbossup) reported
@RogersHelps hey! My wifi just went down and I unplugged and replugged it. But it’s still offline
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Miss Vickies
(@Oh_Miss_Vickies) reported
Wtf is up with all the spam calls today???? @Rogers @RogersHelps
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Fernando Borges
(@Neflite) reported
Still don't have my Samsung Galaxy Fold 3 and the pre order bonus ends this Friday. I have both @SamsungCanada and @Rogers @RogersHelps claiming we aren't responsible. So essentially I'm screwed for being a loyal customer to both companies.
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Reality Bites
(@Reality40913941) reported
@RogersHelps customer service...dedicate a number for loyal clients...I tried calling and it was an hour wait so I did live chat, which I detest, like speedy self checkouts, and I waited <2 mins for help...
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Jedidja Bourgeois
(@jedidja) reported
@RogersHelps No Internet for the past two hours (we are in downtown Ottawa). When can we expect service to be back?
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Sudharshen Kumar
(@sudhan113) reported
@Rogers Now that I have returned the modem and Rogers got what they wanted. But they have lost the trust and reputation that I had on them. Will I be using @Rogers again, NEVER. Beware they don’t value the customer relationship. #rogers
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Grey
(@HideYaDad) reported
@Reality40913941 @Rogers @EdwardSRogers Not to mention when a better deal comes along 31 days after you sign, they will not honour the new price FOR THE SAME THING because you're 24 hours outside of 30 days. Horrible company.
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Andrew d.
(@Werdnah) reported
@RogersHelps I have a technical question about my @Rogers Wireless service coupled with my #iPhone12Pro #iOS.
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Some people call me Cat
(@Catherine004) reported
I get to call @rogers today for the 4th month in a row cause they can’t fix my billing problem 🥰
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All Eyez On The Prize
(@Justin26750505) reported
@Rogers My cell phone last perfectly long enough for my contract to end. Once the contract ended I got a update and nothing has worked properly since. A perfect phone never dropped nothing. Now I have to buy a whole new phone and it won't ever he with rogers because you sell bs
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Andrea Gonzalez
(@KAndreaGonzalez) reported
@ReportRogers @Rogers lost internet connection yesterday at 9 am. It took 4 hours on hold to get an appt for a tech to come to my house today. I waited for hours and the tech never showed up. Now I am going an another hour on hold. Most reliable network?
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Andrea Gonzalez
(@KAndreaGonzalez) reported
@ReportRogers @Rogers just an FYI I am still on hold. The most reliable network in Canada???
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jim mckeown
(@jtmckeown) reported
@RogersHelps My internet has stopped working not syncing on any device help
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Andrea Gonzalez
(@KAndreaGonzalez) reported
@ReportRogers I have lived in this house 4.5 months and your service has failed for over 5 business days during that time. How am i supposed to work without a reliable network or reliable tech service? @Rogers
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Meagan
(@SarcasticMegs) reported
@RogersHelps internet has been terribly slow all day and now the ignite tv is cutting in and out. Is there an issue with my neighbourhood?
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Canadian
(@NyimaTibet) reported
@Rogers Not a good experience, have to wait 5 business to speak with a supervisor for an issue that was not resolved even after getting confirmation from a supervisor last month. Already wasted lot of time on this. Hope someone will reach out to assist me. 😡😡😡
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Nida
(@nidssserz) reported
@RogersHelps can you let me know if there is an outage in my area? Wifi router connected but internet isn’t working.
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Rebecca
(@MsBeckyBean) reported
@RogersHelps my internet is out again. What’s going on? When will service be restored?
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GVess
(@gvess) reported
@RogersHelps @Bell Rogers ignite internet issues continue in my area. It’s been going on for over a month. a total of four techs have come out and still the problem exists. CSR rep’s are stalling and continue wanting to send another Tech out. Worst Service Ever.
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Taylor Schieman
(@tay_ski) reported
@RogersHelps Horrible experience! Confirmed w rep about upgrade, then email received - wrong device sent. Spoke to 2 more reps (first 1 hung up on me), finally confirmed order. Now told device is on back order for 3 wks. Took an hour and 3 more reps to finally cancel my order.
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amitaggarwal
(@amitagg12606354) reported
@RogersHelps hi my discount is over for home internet. Need to change plan. Currently hold time for customer service is one hour 😩. Is there someone can quickly help ?
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Sprite🖌
(@SpritePonyArt) reported
@RogersHelps I'm seriously about to ******* break my phone. These scam texts that I've been receiving are driving me nuts. No amount of reporting them to the Spam Forwarding has had any success, manually blocking the numbers doesn't help, and they're now evading keyword blocks.
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Will Murray
(@MurraWil) reported
@RogersHelps My Rogers service is down. Can’t connect to the internet or TV.
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Ian Wagner
(@IanWagner1487) reported
It’s really hard to believe in the year 2021 with all of the worlds technology how bad cell phone coverage is on the main highways in New Brunswick and Nova Scotia . Purely unacceptable! Way to many dead spots , and dropped calls while traveling @Bell_Aliant @TELUS @Rogers
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🏒 BF 🏒
(@BFYYZ) reported
So @RogersHelps didn't cancel an old account of mine and charged me for ten months. They owe me over $1300 and have dragged their feet in giving my money back. Today...they took an additional payment out despite me cancelling the account. I don't even know where to begin.
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Shannon Conheady
(@ConheadyShannon) reported
@RogersHelps All incoming calls go directly to VM. Some don't even show a missed call. Your contact # tells me to chat with a bot (useless). Need a real person to fix this.
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Zam
(@KidzZam) reported
@RogersHelps how long before tv cable back up in Cookeville area. Been down since 730pm
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little john
(@johnpics12) reported
Seriously Rogers my internet and cable down again for like the 15 times just this month and now like 4 times today @RogersHelps @Rogers and I am paying for this seriously 😒