Rogers

Rogers Outage Report

Why is my Rogers service not working?

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 01/29/2026 13:25

January 29: Problems at Rogers

Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Calgary, Brampton, Edmonton, Castle Gardens, Ottawa, Kitchener, East Gwillimbury, Vancouver, Oshawa, Mississauga, St. Thomas, Duncan and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Total Blackout
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Wi-fi
CanadaScarborough TV
CanadaToronto Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cctvsys VlogTo (@cctvsys) reported

    @aredlight1 @Rogers @Rogers is busy collecting debt and we are waiting for service to be fixed. #rogersoutage #fidodown

  • andymehta84 Anand (@andymehta84) reported

    @RogersHelps I am in quarantine and Purolator is going to collect my Day 10 test results but now they can’t reach me...and worst I can step outside to deliver to their location...🙄 #rogersoutage #Quarantine

  • Jen_Mercieca jen (@Jen_Mercieca) reported

    @RogersHelps any idea when the GTA mobile outage is going to be fixed???

  • mszmelissa beatrixx kiddo 🇯🇲 (@mszmelissa) reported

    @RogersHelps I’m gonna need Rogers to run me a credit this month bc this **** is crazy

  • Wendy09952527 Wendy (@Wendy09952527) reported

    @Rogers any updates on when we will get cell service back up and running? It’s lockdown in Ontario and It would be nice to be able to call my family...

  • sylviamacdonald sylvia macdonald (@sylviamacdonald) reported

    @Rogers So if there's an emergency with one of my children and the school cant reach me then what rogers? I pay a ridiculous amount of money every month for cell service with your company. An outage like this is unacceptable. Fix the network now.

  • mkuplens Martin Kuplēns-Ewart (@mkuplens) reported

    Also a great time to have that wholesale access in place. @Rogers customers could be operating on @TELUS & Bell infrastructure while their own network gets fixed.

  • GaiusEmidius Gaius Emidius (@GaiusEmidius) reported

    @Rogers @RogersHelps your service is a joke. It has been hours with no updates. This is costing people a lot of money and inteferring with 911 calls. This is outrageous

  • ronlan999 Ronald Langevin (@ronlan999) reported

    @RogersHelps I haven’t noticed any change in the regular service interruption with Rogers. This issue is their regular service standards.

  • AstraKitchen Astra Militarum Kitchen Officer (@AstraKitchen) reported

    @Rogers @aredlight1 Hey everyone who is with Rogers, if you live in Canada switch to Koodoo. Been with them for years after leaving Roger's pathetic clutches and never had an issue. They are cheaper with better services that you will actually use. Vote with your wallets force these tools to listen

  • ManniChahal8 Manni Chahal (@ManniChahal8) reported

    @RogersHelps So my dad has his work stuff dispatched to his phone and clearly he is not working today! We pay like $200 for this **** show

  • pattyjoy60 pattyjoy (@pattyjoy60) reported

    @Rogers Could we please have an estimate of when service will be restored?

  • ArianneReid10 ArianneReid (@ArianneReid10) reported

    @RogersHelps Hey Rogers, I need my phone for work. FIX IT. Rogers no service

  • ucorreia Uli Correia (@ucorreia) reported

    @wadofspit @Rogers @cityoftoronto Hopefully you can fight it and use the outage as an excuse.

  • Bduvallikeswine Brian Duval (@Bduvallikeswine) reported

    @RogersHelps Four hours so far, but take your time it’s not like we pay a huge amount of money for your **** service you greedy pricks!!!!

  • loneguy5 Phil (@loneguy5) reported

    @Rogers @RogersHelps This is a bullshit excuse and apology this should not be happening since 2 this morning no service I don't understand it we pay good money never laid down our bills and this is the crap we get from you unacceptable totally unacceptable still no service and it's 11:45 a.m.

  • mailliwal Al. (@mailliwal) reported

    @RogersHelps @Rogers Monopolizing telecommunications. Refund us all for today. God forbid anyone in an emergency right now.

  • ColeTwit2 Cole_Twit (@ColeTwit2) reported

    @RogersHelps @PeelPolice @yashbrahmbhatt These buffoons want to buy Shaw, yeah get lost, greedy capitalist, fix ur sh*t

  • JamesBoutros James Boutros (@JamesBoutros) reported

    You guys wanna fix the issue @Rogers?

  • myfriendtheend Roller (@myfriendtheend) reported

    Nothing says “Customer Service” like shutting down your call centre when your network is having issue @rogers @rogerswireless #Rogers #Robbers

  • wmcbeath William McBeath (@wmcbeath) reported

    @PonNatalie @Rogers THIS. I’ve been trying to login to our donation processor as we troubleshoot something else which broke this morning, and I can’t convince them I’m me because TFA text codes aren’t being delivered.

  • TeriMadio Teri Madio (@TeriMadio) reported

    My @Rogers home internet is so horrible every day that I had no idea Rogers was "out of service" today. This is the same crappy internet I get daily. Imagine paying for this daily? (yes I have called & complained multiple times & nothing ever fixed & I live in GTA) @Bell save me

  • farry20 Farah Sadiq (@farry20) reported from Ajax, Ontario

    @Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care

  • JGrunero Juan Grunero (@JGrunero) reported

    @TheDark59986679 @rebeccaaaaleee @RogersHelps I think what people are really saying is that yes it might work out to $2, but if we contacted Rogers saying we can only pay them part of the bill this month, they wouldn’t say “no problem, stuff happens.”

  • 3v3r6 3v3r (@3v3r6) reported

    @Rogers @RogersHelps 12 hour outage? Interesting .... someone shoot down a satellite or something.

  • GratisLoqui 𝔊𝔯𝔞𝔱𝔦𝔰 𝔏𝔬𝔮𝔲𝔦, 𝓜𝓪𝓽𝓽 (@GratisLoqui) reported

    @WeatherLandG @RogersHelps I lied. Wifi calling. Tower still sucks hard.

  • symnl Symone (@symnl) reported

    @Rogers @Fidomobile hello! Can you guys fix your service. What if I needed to call 911 #fixup

  • h0mic1de Elijah the Prophet (@h0mic1de) reported

    . So I hear @Rogers is still down and has been since 1am. Can’t wait to hear who hacked it?

  • alexk7352 alexk7352 (@alexk7352) reported

    @Fidomobile and @Rogers cellphones are down. No call or text as of 11:42 AM April 19th.

  • vicwozniak Vic Wozniak (@vicwozniak) reported

    @RogersHelps Oh. No service. Again.