Rogers service status: outage reports and connection issues
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- TV (13%)
- Wi-fi (12%)
- Phone (7%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Edmonton, Cambridge, Montréal, Mississauga, Ajax, Stirling-Rawdon, Toronto county, Surrey, Burnaby, Acton, Amherst, Vancouver, Calgary, and Minden Hills.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 31 minutes ago |
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Phone | 2 hours ago |
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2 hours ago | |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pink Isntwell (@PinkIsntwell1) reported@GlobalBC Do not deal with @Rogers for anything. They are scam artists and they are scumbags. And their service sucks.
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Paul Cee (@PeeCee62) reported@RogersHelps of all days to have the Internet go down. It's Free Agent day and I can't see @FriedgeHNIC
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Bonnie Lee (@stitchlady) reportedI've just been told by @Rogers that their customer care people can't assist me after I was transferred to them by their Tech Support people who I reported a problem to. Customer service does not exist for Rogers' customers. This is disgraceful.
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Pam (@pammcgugan) reported@Smil3yAngel This sucks @CBCNews @Rogers
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KNLCBD (@KNLCBD) reportedIn Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.
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Ubique (@RamEcoD) reported@RogersHelps your cellular network is down in Gunter Ontario. You make it IMPOSSIBLE to report it. Everyone I’ve asked on the lake has the same problem. Your network tracking page says there are no issues.
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🇨🇦Shapeshifter 🇨🇦🇮🇳 (@generalthemoon) reported@RogersHelps @Bratt_world Your company needs to be broken up forcefully
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これは何の意味もありません (@TRSbizarro) reported@RogersHelps how so? If you have automated systems to detect interruptions, would those same systems not tell you exactly where the service interruption originated? if so, how would reports from customers be of anymore help than what your systems are already telling you?
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Radha ☮️ (@lemon_meringues) reported@Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.
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Anne Proctor-Counter🇨🇦 (@ayym) reported@RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam
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FlamingC4Life (@FlamingC4L1fe) reported@SportsnetPR What a garbage company @Rogers is.
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Mission Ahlul Bayt (@BandeKhuda) reported@stitchlady @Rogers Rogers service is so bad now.....its all making money but no service.
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Marisa Allen (@marisaallen123) reported@RogersHelps @Rogers And so to be clear your service sucks! You say you aim - with nothing tangible to offer!
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♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported@RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help
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Lulu (@lulu5109) reported@RogersHelps I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times/day because it won’t reconnect on its own, and it’s affecting my work from home.
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David Austin (@davidaustin) reportedAlso @Rogers how are your customer support specialists experiencing longer than usual wait times when you are CLOSED!
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meh (@gongshow922) reported@AngryPossum69 @Rogers I would love to but I'm never going back to Telus
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joe posteraro (@boombatts) reported@RogersHelps service is down on beaton way in pickering. Wasn't even bad weather to blame it on
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Kieran W (@WeberK94) reported.@Rogers is such a dog **** company, what a joke
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Tyler 🌱☕ (@Valomir) reported@Rogers @Sportsnet I will NEVER pay to watch any sports on any of your platforms. Hockey belongs on CBC you absolute ******* cretins!
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Darrel Norris (@NorrisDarrel) reported@RogersHelps This page NEVER works for me.
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Marisa Allen (@marisaallen123) reported@RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!
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Russell (@major2571) reported@RogersHelps @MactelecomN Isn’t technical support your department? even if this is not a technical problem you should follow up internally. This garbage customer service and attitude is why i left rogers over a decade ago and will never be a customer again.
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SaintHavoc🇺🇦 (@LYF38) reported@RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit
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The Satirical Citizen (@jolz256) reported@Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.
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Tammie (@tammie__cross) reported@Rogers Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps
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A 19 Year Old On Twit (@YearOldOnTwit) reported@nhl_review @Rogers Does that include Jays games and other sporting events, like I’m going to the Marlies game tomorrow, does that make me part of the problem?
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Lil Whip (@LILWHIPMUSIC) reported@Rogers you need to upgrade your upload speed. telus can go up 10GB Up And Down and you can only do 200MB up like you seriously need to make your upload speed faster. i chose rogers because its more reliable than telus.
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Politicalinsider (@canadianinpoli1) reported@Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.
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Sanjay (@Sbmvv2000) reported@RogersHelps Hi. I am trying to cancel home security with rogers. I have been on hold for more than an hour. What is going on?