Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Montréal, Vancouver, Victoria, Oshawa, Dryden, Guelph, Surrey, Calgary, Richmond, London, Burlington, Moncton, Toronto county, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 1 hour ago |
|
|
Phone | 3 hours ago |
|
|
Internet | 6 hours ago |
|
|
TV | 9 hours ago |
|
|
Internet | 12 hours ago |
|
|
TV | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Auburn Wild (@AuburnWildnet) reported@sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada
-
chris (@whiteboywork) reported@Rogers fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix ...
-
JJ (@JJGoesLong) reported@SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet
-
👻BassBoosterz🎃 (@MrBassBoosts) reported@RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened
-
Flaw-some (@indramaharjan) reported@Rogers network outage NW Brampton for 20 mins. Anyone is experiencing same and ETA for getting service back??
-
Wacky Welder (@welder_wacky) reported@bruce_barrett @MikeHumanIntel Holy **** you’re a moron. @rogers has owned the rights to NHL hockey in Canada since 2013 and they did not renew CBC airing the games going forward. The CBC didn’t cancel anything. You’re just another ******* moronic #MapleMAGAT (probably a KKKonvoy supporter too).
-
Marisa Allen (@marisaallen123) reported@RogersHelps Obviously if I had spoken to someone I wouldn't be sending messages. Zero persons available to help - "we are experiencing an unusual high level of volume - please call back". Honestly its a joke!
-
VJ (@vjgvoice) reported@RogersHelps Pre scheduled. Strange occurrence. Have never had this before.
-
FancyOldLady (@FancyOldGal) reportedIf you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.
-
Wyatt (@wyattd09) reportedTerrible day for Canadians. @Rogers has done nothing but ruin Hockey Night in Canada. This is just the final nail.
-
🦅🐙 (@corruptedloln) reported@ghostwolfman @RogersHelps Truly insane, I feel bad for the employees (or AI) who are clearly just following their corporate scripts.
-
Nesta ౨ৎ (@nestapendragon) reportedA @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.
-
Mission Ahlul Bayt (@BandeKhuda) reported@stitchlady @Rogers Rogers service is so bad now.....its all making money but no service.
-
Graham Haigh (@GrahamHaigh) reported@RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.
-
Graham Haigh (@GrahamHaigh) reported@RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.
-
🇨🇦B1g T1ny Bubbl3s🇨🇦 (@b1g_t1ny) reported@Hky_Illuminati_ Get ****** @Rogers . Do the right thing. **** monopolies
-
Ray (@creaturesohabit) reported@RogersHelps @Bratt_world Sportsnet+ is complete trash. Blackouts even when not in the viewing area. Imagine now. You'll never see a dime from me or my family.
-
Kieran W (@WeberK94) reported.@Rogers is such a dog **** company, what a joke
-
A 19 Year Old On Twit (@YearOldOnTwit) reported@nhl_review @Rogers Does that include Jays games and other sporting events, like I’m going to the Marlies game tomorrow, does that make me part of the problem?
-
Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
-
ghostwolfman (@ghostwolfman) reported@RogersHelps Ya that is brilliant people are without internet and your solution is for them to go to the internet to see what is happening? Did everyone there stop brain development in kindergarten?
-
A 19 Year Old On Twit (@YearOldOnTwit) reported@AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.
-
meh (@gongshow922) reported@AngryPossum69 @Rogers I would love to but I'm never going back to Telus
-
Rocco Signorile (@imthedarkknight) reported@RogersHelps @JudyPickett1 Be careful they might cancel your number or charge you $80
-
bestbetisyou (@betonyourself12) reported@Rogers YOUR CUSTOMER SERVICE ******* SUCKS.
-
Luke Coughey ✞ (@LukeCoughey) reported@RogersBiz Why can't I have at at 200M upload with my more expensive static IP business service? Rogers Business 1G/150M + LTE Backup - $129.99/month 1G/50M + Static IP - $139.99/month Rogers Home 1G/200M - $110/month Bell Home 8G/8G - $130/month
-
LordMassicotte (@LordMassicotte) reported@RogersHelps The outage map isn't accurate. The problem wasnt my phone. But your network and it was showing no problem.
-
🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps I don’t have 2 months to wait on hold. You guys use to have live X support. I guess that got cancelled too.
-
RT G (@Eshie4) reported@RogersHelps why don’t you take some of the people who have time to call me a million times a day for home security (which I’ve declined a million times) and train them to do customer service - because I’ve been on hold for an hour this is ridiculous.
-
FlamingC4Life (@FlamingC4L1fe) reported@SportsnetPR What a garbage company @Rogers is.