Rogers

Rogers Outage Report

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 02/18/2026 11:15

February 18: Problems at Rogers

Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Montréal, Port Elgin, Fredericton, North York, Toronto, Nepean, Oshawa, Calgary, High River, Nanaimo, Winnipeg, Waterloo, London, Newmarket and Kamloops.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaMontréal Internet
CanadaPort Elgin E-mail
CanadaFredericton Total Blackout
CanadaNorth York Wi-fi
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Kavka___ Kavka (@Kavka___) reported

    @RogersHelps My internet is down. What's up with that?

  • StevenMorneault Steven (@StevenMorneault) reported

    @Rogers fix your internet. Hockey game coming up tonight 😡

  • Henriella Kathy Newman (@Henriella) reported

    @RogersHelps I don’t have service on my phone. Is it down again?

  • Terse_Fan Terse (@Terse_Fan) reported

    @SBarros06 @RogersHelps @Rogers its starting to get annoying i was in a game and had to let down my friends because they internet went off i am sick of this its been going on for the past month now

  • tdog404 Joe Broderick (@tdog404) reported

    @Rogers OMG trying to watch the leafs on ignite and it absolutely sucks lags drops it’s crap - is it on dial up internet? Charge the most deliver the least!

  • HighrulerYT Highruler (@HighrulerYT) reported

    @RogersHelps No problem!

  • FiatluxScott Scott Fennell (@FiatluxScott) reported

    @RogersHelps cable and WiFi outage in M8X for the 2nd time in 2 days. Missed the first Leafs playoff game and I going to miss the 2nd?

  • OConnorBigTom Tom O'Connor (@OConnorBigTom) reported

    @CraveHelp So, I just subscribed to Crave + Movies on @RogersHelps ignite. Was able to add things to a watch list. But, can't find the watchlist. My pal said, "look for the home icon". I have no home icon. Help?

  • JaskaransinghG Jaskaran Singh (@JaskaransinghG) reported

    I'VE INCURRED MORE INTERNET AND CELLULAR SERVICE OUTAGES IN 1 YEAR WITH ROGERS THAN I DID IN MY 4 YEARS WITH VIRGIN MOBILE AND INTERNET SERVICE. I'VE DEFINITELY EXPERIENCED THE ULTIMATE DISSATISFACTION AND OVERPRICED SERVICES @ROGERS HAS TO OFFER. @RogersHelps

  • TacoPoss Queer - Autistic - BIm (They/her) (@TacoPoss) reported

    @RogersHelps Troubleshooting isn't the issue. It's a service issue. Look into it. Southern Ontario.

  • cul_de_russie Cul de Russie (@cul_de_russie) reported

    Hey @RogersHelps you've got the least user-friendly calling interface out there. I'm considering Bell at this rate. Rubbish service and usability.

  • ReneTStJacques Mr.Rene T St Jacques (@ReneTStJacques) reported

    @AboutRogers Rogers News @AboutRogers Connecting you with what matters most. News and updates from all Rogers brands. Visit @RogersHelps for customer service.

  • LibertyLemur_YT Lemur (@LibertyLemur_YT) reported

    Thanks to my garbage internet I got suspended from Overwatch for an hour. Thanks, @Rogers

  • NickD79515110 Nick..D (@NickD79515110) reported

    @Rogers why is your service so terrible? Fix the outages

  • ireneaguiarworl Irene Aguiar (@ireneaguiarworl) reported

    @RogersHelps Hello I need help to reinstate my Rogers email account. Can anybody help?

  • nicknicknicked Nick Ros (@nicknicknicked) reported

    @RogersHelps hi there. Home internet is not working. Please help!

  • SpiritedMensch Rochelle M Marshall (@SpiritedMensch) reported

    @Rogers Not sure if you or Netflix are down at this point, but starting to get frustrated with not being able to access shows I’m interested in. I. London, Ontario. Please advise.

  • She_is_Kiing Annemarié (@She_is_Kiing) reported

    @Rogers it's so sad that your company is not even being fair to low-income earners anymore. I called to transfer my internet and told you only carry services from $99+. It's so unfair and a rip off for a service that is epileptic half the time.

  • Sopwith_ Sopwith (@Sopwith_) reported

    @Rogers Is this the same Rogers that has no data service and spotty voice service subbed out to a local yokel provider in one of Canada’s capital cities (Yellowknife)? Or the one that has a dead spot in their network in my living room three miles from Canada’s third largest airport?

  • jdeboran jyoti (@jdeboran) reported

    @Rogers so frustrated with internet service always cutting out in my area the past several weeks! @RogersHelps

  • SundarBharadwaj Sundar Bharadwaj (@SundarBharadwaj) reported

    I’m with #rogers to sort the internet issue since 9.38am and now it is noon 12.07. I have been thrown from one person to another. Finally #rogers wants to sell different service now and waiting to here the new pricing. @RogersHelps

  • ScottoftheBruce Scott of the Bruce 🇨🇦 (@ScottoftheBruce) reported

    @RogersHelps @Rogers And here we have more lies by your support team. Is the support member really trying to suggest that a quote on Ignite services made 10 days ago when the installation appointment was made, isn’t valid now on the day of installation??? LOLOLOL wow!

  • MT_Freedom013 Freedom013 (@MT_Freedom013) reported

    Sadly @Rogers was unable to resolve the issue just yet, so we're doing day 1 VOG off stream :( I'll be recording the run with Oasis clan and we'll see what I do with the footage. Good luck everyone in #VaultofGlass! #Destiny2

  • thatwoman Tarrant Figlio (@thatwoman) reported

    @sassymonkey @RogersHelps Hang in there sassy monkey

  • ScottoftheBruce Scott of the Bruce 🇨🇦 (@ScottoftheBruce) reported

    @rogers @RogersHelps after 10+ hours of on hold and tech support etc over the past month, I finally got an appointment made 2 weeks ago for May 22. I have been sitting home the entire day and not a bloody word from anyone, but your techs were right across the street this morning.

  • TacoPoss Queer - Autistic - BIm (They/her) (@TacoPoss) reported

    @RogersHelps Look forward to the follow up on the issue. You should probably make a statement somewhere too.

  • TacoPoss Queer - Autistic - BIm (They/her) (@TacoPoss) reported

    @RogersHelps yo any reason the cable is not working? Half the channels are black screens and the one channel I tried to record is all choppy and unwatchable

  • musclerush musclerush (@musclerush) reported

    @RogersHelps I already have a ticket to maintenance open after getting a visit from a technician and a senior technician that verified the connection but the problem is at the back end starting with the wan gateway

  • little_bayleaf bayleaf (@little_bayleaf) reported

    @UbisoftSupport For a few days now I've been experiencing consistent ping spikes and periods of lag lasting up to a whole round in Siege, jumping to pings as high as 3k ms. I have tried working with @RogersHelps on a solution, but they insist it's not on their end.

  • Colly1960 Colleen (@Colly1960) reported

    @RogersHelps shout-out to the poor CS reps and Social Media agents at Rogers who on behalf of their leadership team take all the abuse from ticked off customers because of the substandard service we have been receiving. Not fair on your employees! Not fair to your customers!