Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Orangeville, Brantford, Oshawa, Mississauga, Whitby, Montréal, Ottawa, London, Woodbridge, Brampton, Midland, Stittsville, Markham and Orillia.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Orangeville |
TV | |
| Brantford |
TV | |
| Oshawa |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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PenniacGiant
(@PenniacGiant) reported
@carmelo9313 @RogersHelps Yikes. Sucks you're having issues!
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Jayson #FreeMelee
(@2K2L_) reported
@moky_dokie @Rogers Rogers suffers from sharing a network with the neighborhood, so if you use your internet during peak hours (9-7ish) you are gonna have worse quality internet
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Jake Goldsbie
(@JGoldsbie) reported
I never do tweets like this but thank you for having the worst customer service in the world for a billion years running, @Rogers. Excited to never use your services again.
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LA kota
(@kotafn) reported
@RogersHelps I dont know how you can be so bad yet you exceed my expectations every time
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Rob Bromley
(@RoBromley) reported
@RogersHelps internet down in Brampton. Is this isolated?
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Nadine Didi
(@Nadouna666) reported
@RogersHelps 3 days ago am agent said they sent me DM.. still waiting on that DM Thanks for the non help thanks 4 adding $120 to my already increased bill due to your agents incompetence and not being able to keep my plan or anything remotely close Thanks for nothing @Rogers
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Typical Dad
(@TypicalDad71) reported
@Rogers Hey Rogers... why can't I see my bills / account info online?? It says it is a problem on your end, but it has been days. I need to see how you scammed me out of a $600 credit that was offered when I moved my families lines over. BREAKING NEWS - I'm leaving Rogers.
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Jake Goldsbie
(@JGoldsbie) reported
I never do tweets like this but thank you for having the worst customer service in the world for a billion years running, @RogersHelps. Excited to never use your services again.
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FM92
(@Mags_F) reported
@RogersHelps I’m upset that I was told multiplied times about receiving the sono speaker to later find out I’m not qualified so I now understand we’re my loyalty will stand after my contract will end in 2 years might leave early ....thanks a lot Rogers -from a unhappy customer
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Brixxity
(@brixxity) reported
Why is it cheaper for me to lose my phone and have them give me a new one for free.. than fixing the **** tier battery 🤨🤨🤨 @rogers
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Robin Seligman
(@Robinseligman) reported
@RogersHelps No other business could survive with the customer care that Rogers provides. This is a problem with a monopoly
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Riz Khan
(@rafzal1305) reported
@Rogers internet is a nightmare for my house & has intermittent connection at peak time when you need consistent connection. Despite my 20+ phone calls to Tech support, they could not fix the problem & the worst part, they issued ticket but no follow up if the problem is resolved
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Robin Seligman
(@Robinseligman) reported
@RogersHelps I put my complaint on Facebook too. Very upset with with Rogers. .
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Carmelo Cianciotta
(@carmelo9313) reported
@RogersHelps Why my service sucks and why am I paying full price. Apparently as per my last chat I can't get credits until the issue is "resolved" how is that fair to me? Paying for this garbage
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FM92
(@Mags_F) reported
@RogersHelps I understand and now I will rethink my decision in the long run as if I should stay as a customer.
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Robin Seligman
(@Robinseligman) reported
@RogersHelps I am absolutely so pissed off. Why do I have to wait and spend my tme for Rogers mistake. I am beyond angry. Horrible service.
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distance ya social
(@namanchop) reported
I am located in Queen West in Toronto and there appears to be a widespread cable / internet outage - multiple people are effected. Please help. @RogersHelps
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Robin Seligman
(@Robinseligman) reported
@RogersHelps Great so after wasting four hours last night the solution is for me to call back and waste my time again?
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Ho Ho NO! Ma(ske)d Max Christie
(@chxamaxhc) reported
@jlancasterCBC @Rogers I wonder wtf is going on. Didn't know this was generally a thing. It's baaad!
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Nadine Didi
(@Nadouna666) reported
@Rogers @RogersHelps not only did Jason W disconnect all my services a week ago without authorization i have to pay an extra $120 to reactivate my service because an agent felt like being a bully that day. No integrity
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Dr. John A. E. Anderson
(@janderz) reported
@Rogers how long is the internet going to be down in Uxbridge?
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Brock Morrell
(@brock_morrell) reported
@RogersHelps Thanks for trying help @Rogershelps. I've sent a DM only to be told the same thing. If I don't live in an area with Pro-On-The-Go, not only can I not use the service, I also can not enjoy the same savings offered like $100's of dollars in savings. Great idea, bad execution.
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Rick Cleghorn
(@RickCleghorn) reported
@Rogers your service response is not impressing me (4 calls, 3 chats, currently on hold 30 mins); do you really want this 24yr cust or should @telus get my call?
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Nadine Didi
(@Nadouna666) reported
@Rogers @RogersHelps I don’t think any of your employees know what the word help means. I does not mean that I have to pay more money for ur mistake it doesn’t mean I have to spend days on the phone to get services U cancelled without consent
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Cody Reid 皿
(@Cody_Reid) reported
Lol @Rogers is ******* stupid. Imagine getting rid of one cable box and upgrading the internet by $10 somehow brings my bill up $133
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John Lancaster
(@jlancasterCBC) reported
Dear @rogers, your increasingly unreliable wifi service makes it difficult for people to rely on it for work or school. Third time down in a week.
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farhana
(@_farhanab) reported
@RogersHelps why am i paying for a connection that hardly works have to use data and hotspot it 90% of the time which is truly ridiculous. talked to someone previously and they said my area may have degradation issues if this is the case this issue should be promptly dealt with!
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Tracy Robillard
(@tracyrobillard) reported
@RogersHelps Yep Jordan's getting us sorted out on Facebook.....although hopefully they can get a tech out before Thursday since it's blocking the driveway. Appreciate the quick response time- I was expecting the worst tbh, nice to be wrong!