Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: London, Vancouver, Markham, Toronto, Regina, Ottawa, Calgary, Woodstock, Oshawa, Toronto county, Edmonton, Montréal, North York, Winnipeg, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 13 minutes ago |
|
Vancouver
|
Internet | 32 minutes ago |
|
London
|
TV | 42 minutes ago |
|
Markham
|
Internet | 58 minutes ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Kali C. 🇺🇦 (@therealkali) reported@CallMeRose40 @Rogers Yeah I was baffled because the BARS were there, but nothing loaded on my phone if I was away from WiFi. Oh and the *attempting* to find internet signal also drained my battery quite quickly! While waiting for a site to load (maybe 30-45secs) I watched my phone lose 8%.
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Jill Simm (@Aacris812) reported@CheriDiNovo @Rogers Not a Rogers customer but 100km gas wasted to shop for groceries.
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I’M Troubled!! (@Stigma_Hurts) reportedSo everyone must have heard by now that @Rogers is giving all their subscribers 2 days credit for the #outage? An outage they CLAIM was NOT a #CyberAttack but a “maintenance/upgrade” issue, something THEY caused - that could have COST lives DUE to 911 failure! #unacceptable
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Gerrie Boulet (@GerrieBoulet) reported@RogersHelps @Rogers Whilst internet has been « restored », I still can’t access many websites, including my work email and website. I start work at 8 am tomorrow. Will the issue be fixed by then? And you are giving your customers about $4 for losing 3+ days of service and 2 days of work in my case?
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Lucien Levreault (@lulevreault) reported@CheriDiNovo @Rogers The Weeknd concert was cancelled. No biggie if you live in the 416 but some of our young folks came from out of town, like my daughter. Train fare, hotel stay, etc…. All because a network company didn’t have redundancy in place to scan tickets. Shameful.
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BEVIH20 (@BEVIH201) reported@RogersHelps 60 hours and we’re finally up and running. 60 hours from now the Bell guy will be at my house, and you’ll be minus (yet another) long time customer with cell, tv, internet, home phone and home monitoring who pays his bill on time every single month.
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Benjamin Borup (@BenjaminBorup) reported@CBCAlerts We need action and not words. Canada needs to increase competition amongst our wireless network companies, end the oligopoly, utilize the CRTC to better protect consumers, lower rates and penalize companies like @Rogers accordingly.
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Gerrie Boulet (@GerrieBoulet) reported@Rogers I still cannot log in to my work email snd main website, and I start at 8 am tomorrow. I was unable to work from home on Friday, and you will credit me about $4? After years of outages, spotty service, and overcharging «errors», I have finally hit my limit. Bye, Rogers.
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Chris (@eeebowlahhh) reported@RogersHelps We have been with @Rogers for 10 days now, going on day 4 with no internet and now I need to have a tech come to my house to resolve the issue after waiting on hold for 4 hours with two different reps did nothing. Bravo...
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Angela Groome (@dialonline) reported@RogersHelps That link provided is useless 🙄You're the internet & you can't provide better more accurate info? Like who's area is still without service. If hydro can, so can you. Post the map of outage areas, please & I shouldn't have had to ask.
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Jer Robitaille. 🇨🇦🎸🎚️🎛️🎤🎶♋♈ (@robiwan4s) reported@CheriDiNovo @Rogers I think everyone has to stop whining about the outage but the pricing is another issue altogether.
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Tom Wilson 🇨🇦 (not hockey player) (@Cthwilson1) reported@rogers is totally responsible for their outage. however, what is Interac doing using only one provider? how can 911 services also depend on one company? and airlines & etc. the greatest advantage of the internet is redundancy the number of ways a signal can travel A to B.
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Former_Toronto (@TorontoFormer) reported@RogersHelps Question: Since you can't keep the service standards we pay an arm and leg for, can we break our contract early without penalty? I want to switch to Bell.
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Former_Toronto (@TorontoFormer) reported@RogersHelps Ignite TV is freezing and On Demand has intermittent audio. Admit you have no clue how to fix this.
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Ffya7x (@Ffya7x) reported@RogersHelps FIX the @PlayStation network!!!!!!
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Martin Zimmerman (@camz1wooga) reported@RogersHelps Ignite tv has been VERY glitchy sunset the outage. Audio drops out repeatedly for 1-2 seconds at a time, video will glitch to low-rez, pause, black screen for seconds, "there was a problem" errors, issues with playing recordings and live channels. Not 100% working
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John MacMillan (@avid_cycl) reported@RogersHelps Service unreliable, goes down at least once a day.
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Sexy Tee (@AnnHenry06) reported@RogersHelps this no internet for 3 days is terrible, my daughter needs the internet to work for school and work tomorrow so please fix it. I already have crappy internet service one week it works great the next it terrible but nothing is as bad as total shut down
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BillMurrayfan (@LindsayWheelock) reported@pollyhfx46 @RogersHelps No service outage mitigation plan… poor planning, not excusable.
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Doug Eves (@DougEves1) reported@RogersHelps I always hated these big dogs they suck and I would never use there service !!
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Chris P Bacon (@pozpiggy86) reportedHey @Bell is your network stable? After the mass outage at @Rogers I am getting very annoyed to not have a stable and reliable connection. I am not fond of internet that randomly cuts out for a few minutes and frequently needs a modem reboot to work at all.
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I’M Troubled!! (@Stigma_Hurts) reportedAnd don’t bother thinking I’m just saying all this about the @Rogers #outage because I’m looking for $ - I’m not even one of their customers.. my mobile is with @Bell… my home internet & cable, yes they are with #ROGERS, but PROVIDED for by my landlord!
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Oki K. (@ITSupremacy) reported@RogersHelps You idiots. "We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction". Why don't you build a dev env for testing?? Then push to ****??
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Anthony (@johnnyfastcat) reported@ctmaxime83 @RogersHelps Same. Internet back since Saturday morning, but it's crap. This is a joke.
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r e d d ✨ (@ShesTheRealRedd) reported@RogersHelps why am I paying bills for service that doesn’t work? How do you restore internet only for it to go back down the next day. Cmon bro.
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Canadian immigration (@Immi_to_Canada) reported@RogersHelps In Vancouver and still have pockets of no service. Not good!
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Maryddd (@tennisp) reported@RogersHelps 3 days without many of my cable channels in Stouffville. No solution??? 2 days with no internet or landline hoping to see all of my cable channels soon
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I’M Troubled!! (@Stigma_Hurts) reportedNot only were ppl NOT able to call 911 if needed… what happened to all those ppl who don’t have credit cards & couldn’t purchase Medical equipment because they could NOT access their bank accounts via POINT OF SALE debit machines ? @Rogers #outage #July8th2022
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caramilk (@MCX7_) reported@RogersHelps Internet down again. WTF @Rogers
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Pam (@pammcgugan) reported@CheriDiNovo @Rogers Our service is still choppy & Intermittent. Not ok