Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (55%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Toronto, Hamilton, Montréal, Portage la Prairie, Parksville, Spruce Grove, Thornhill, Saint-Anselme, Stratford, Sidney, Ottawa, Whitby, Orillia and Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Wi-fi | |
| Toronto |
Internet | |
| Hamilton |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Portage la Prairie |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Shane Sue
(@ShaneySue) reported
Because of that @Rogers power outage I went one full day with no internet or phone. It was horrible!
-
Michael J. Barry
(@michaeljbarryII) reported
@RogersHelps @Rogers I don’t know why people loose their minds. Crap happens. Understanding goes along way!
-
See William
(@namewithaview) reported
@Rogers I'm not a customer but I still want compensation for your disruption. Maybe a Class-action suit would work. #BreakTheOligopoly
-
Emmy A
(@frecklednon) reported
@RogersHelps @AboutRogers Services keep going out in London ON. Wtf is happening???????? #nointernet #rogersdown
-
DawnaH
(@DawnainHamilton) reported
@JustMessyApril @RogersHelps Ours is still down too.
-
Kat's Metal
(@KatsMetalLitter) reported
@RogersHelps People instead of complaining here. CRTC needs to tell the blg three if one provider goes down for cell service they are backup networks. In your phone networks they block each other but if you go to the US you can choose who you want too use for cell service.
-
Colleen
(@foryourhealthTO) reported
@sswchan @Rogers Ha! The only good thing about not having service is not getting those calls!
-
Mike
(@MikeHyn93015512) reported
@RogersHelps I never thought it would take 30 hour but here we are. Can’t wait for this still not to be solved in 42 hours
-
yourdailydoseoftruth
(@yourdai26236071) reported
@RogersHelps @suzemuse Free month Or service oughta make up for it.
-
syed
(@shah507) reported
@RogersHelps Is your service back as you claimed ?
-
TERRIS WESTMAN
(@WESTMANT) reported
@RogersHelps no phone for one day you all need help
-
Richard Burzynski
(@burzynskir) reported
from
Winnipeg, Manitoba
I watched a VP @Rogers several times over 24 hrs… he gave a poor performance & was not credible. Why does @Rogers charge so much for such poor performance? We need more competition not less! #rogersoutage
-
Craig Dow
(@613Homes) reported
@Hollywouda1 @GeesPhilly @RogersHelps I cannot believe that there is an expectation of perfection. They are a telecommunications company who rely on technology. It's not perfect. Never has & never will & there can't be an expectation of perfection. If it was wilful that's a different story but it wasn't. **** happens
-
Paul Merritt
(@Dec1mator) reported
@RogersHelps @Rogers Lies it's all back down again. It's an attack and they can not stop it. This could be weeks for them to start from scratch as their backups are gone also it seems
-
John Dee
(@JohnDee76278327) reported
@RogersHelps It’s a disgrace to take so long to fix it. Rogers, did you ever see any other decent country in the world to have half of their people unable to access 911 for a day?
-
Parada Dentures
(@ParadaDentures) reported
@RogersHelps Unison service still down, patients can't even call and get our voicemail, not even our cell phone device is working. Hopefully things are back to normal before Monday.
-
megRan
(@megransom) reported
@RogersHelps What do we do/who do we call if our internet service is still out?
-
Ubique
(@RamEcoD) reported
@RogersHelps At what point do we call and let you know we don’t have service? If the “majority” of customers are back up do you have a from grasp on which customers in the minority are still without service?
-
Morgan TJ Bentham
(@TJBentham17) reported
@RogersHelps But what was the issue?
-
cyla
(@cilaoned) reported
@RogersHelps Still nothing in new brunswick. Hurry ******** up :))))))
-
Halal 'beloved by zionists' Bae
(@TheHalalQueen) reported
He's a 10, but he has @Rogers service 😑
-
hockeysquare
(@hockeysquare) reported
@RogersHelps @TekSavvyCSR enough with the root cause BS/PR speak. What happened? How about you just try being forthright with customers and everyone else who was impacted by the outage.
-
Frank
(@bigdaddypgod) reported
@RogersHelps @Rogers If there was competition in this country our rates wouldn’t be among the highest in the world. You credit means **** all
-
Hexi Hamaski
(@Hexidimentional) reported
@rogers I've got block synch and an ipv6 address but no ipv4 address, you gonna tell us what ******** is going on or what?
-
Sahil Lotia
(@eversinceny___) reported
@RogersHelps Wifi still down in Newmarket, ON! Any reason for that?
-
See William
(@namewithaview) reported
@Rogers I'm not a customer, yet your outage disrupted my day. What is the plan to compensate the rest of us? #ClassAction #BreakTheOligopoly
-
Rex
(@Rex66992401) reported
@CP24 @Rogers "Staffieri, CEO Rogers, apologizes for service interruption, offered no explanation or how many customers were affected" No explanation? 2nd time since April 2020 Spouse switching to Bell 2 separate phone services, for next time. 1 will work Rogers will lose business
-
DMartin
(@DrDDOM) reported
I hope the @Rogers outage will be a wakeup call for the @CRTCeng to finally tackle monopolies in Canada. Why isn't there a back-up when these big companies fail? How many people couldn't reach emergency services or family during this outage?
-
Stephen Robert
(@Canardiana) reported
@curlingtuck @Rogers Remember they are partners. Which is an abomination. Rogers needs to understand that in the absence of information, it is fair for us to assume that their reliability and security is garbage. And also that the reason for the outage is none of their customers' damn business.
-
Mary-beth ******
(@mbhmills) reported
Interested to hear how @Rogers is going to compensate the millions of people who had no cell/internet service. This is not ok. The effect this had on Canadians is not ok.