Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Collingwood, Mississauga, Montréal, Calgary, Brampton, Markham, Kitchener, Ottawa, Guelph, Alliston, Pickering, London, Maple and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Collingwood |
Total Blackout | |
| Toronto |
Wi-fi | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Fernandes
(@AndreaF203) reported
Anyone else having issues with their Rogers internet this morning? @rogershelps - is this being looked into?
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Esther van Nie
(@EsthervanNie) reported
@FrankvanNie @Rogers The so called privilage of being their customer ...
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amanda shulman
(@amandashulman) reported
from
Richmond Hill, Ontario
@RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!
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👑Ɗїα..
(@sabl_xo) reported
Can yall please for the love of God tell ppl wtf is going on with the internet. WE WORK FROM HOME. These outages are freaking unreal! DO SOMETHING! @Rogers
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Judy SK
(@writer6211) reported
@BpaAw @Rogers That's what I had too since April last year. Never got a phone and they wouldnt reduce the price cause the phone was "free". Now that I'm moving and asked about a phone, its not included anymore. Weird
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Connie B
(@burdy_co) reported
@RogersHelps can some one tell me why I can’t seem to find an outage anywhere in London, and your virtual assistant says other wise ? No internet not tv, and no help from Rogers like usual.
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Larry O'Callaghan
(@mimico1958) reported
What number to I call to cancel @RogersHelps Fix your sports package or your help desk tomorrow will be inandated
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Chocolate Thunder
(@AnAngryBrownGuy) reported
@RogersHelps my wifi is down for the 2nd time in four days...... this is ridiculous.
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rana bitar
(@rbitar10) reported
@RogersHelps worst customer care & @Rogers need to hire competent employees, I’ve had an issue pending since December and still crickets . Called in over 6 times !
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Angel Garcia
(@Drkanoche) reported
@Rogers You should be proud to be the worst company in the universe...you are so pathetic
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Mitchell
(@Mitchel90304526) reported
@Rogers Our entire area has had a Rogers outage for almost 4 days now. Not acceptable, especially during covid times where working at home is required and public places are closed. I get that outages happen but what is going on and why can’t you fix it!?
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Crystal Howat
(@crystalhowat) reported
@RogersHelps I need help with my NHL account and I don't have an account number to reach technical support via telephone. NHLlive support referred me to Rogers technical support after we managed to lose my subscription completely.
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💫Angellisamarie💫
(@Angellisamarie2) reported
@GraphixJP @Rogers Never was a fan of rogers I stick with virgin
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mlm
(@magnoliamci) reported
@RogersHelps I see messages on your feed so I know it’s an actual service disruption. Cable is not working, internet seems to be on and off.
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commonperson
(@commonperson) reported
@RogersHelps Well our internet is down against we are going into day four without stable internet. Do you care to contact my employers and explain that to them?
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commonperson
(@commonperson) reported
@RogersHelps Same issue since Friday. My building is intermittently down and I don't get a straight answer. There is now a 45 minute wait to talk to tech support so I'm waiting on the call back to get told "we'll get someone out" and rinse and repeat.
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owen power
(@OP1Kenobi) reported
@Rogers fix your internet problems. This is happening far too often of late. People are working from home. We are in the 21st century not the early 1990s!!!
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Frank van Nie
(@FrankvanNie) reported
Btw @Rogers when I call because I don't have internet service, you are not helping to solve MY problem. I'm calling to give you an opportunity to solve YOUR problem. You make it sound like you are doing me a favour. I'm doing you a favour by being your client.
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commonperson
(@commonperson) reported
@RogersHelps Well our internet is down again after coming up four hours ago. Is it going to be stable tomorrow? My guess is not. Will Rogers be contacting my employers to explain why I can't do my job?
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Aliya N
(@ansns75) reported
@Rogers I m proud to announce that today I GOT RID OF ROGER’s pathetic service and much pathetic customer service!!
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Hiten Patel
(@hiten_pbc) reported
@RogersHelps Markham home owners are frustrated due to home internet not working..
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GraphixJP
(@GraphixJP) reported
Just tried to unlock an old iPhone with @rogers and since I haven’t been a customer for over a year they won’t help me. This is one of the many reasons I left them. HORRIBLE service.
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Carla Crotty
(@CarlaCrotty) reported
from
Avondale, Newfoundland and Labrador
@RogersHelps Having trouble with our home phone line. Anyone calling gets voicemail right away and we cannot call out. #help
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Mariah.
(@mariaheam) reported
@Rogers Just shy of one year later & I still haven't gotten my SIM card from you. "Oh, it's on backorder; it'll be here within a month," is getting really old to hear. Now your support staff says that there's no record at all?? 1st no working internet for 10 months, now this.
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Mariah.
(@mariaheam) reported
@Rogers I feel this way because the now 50+ collective hours on live chat from your website and conversations with calling your support has done nothing, but tweeting at you resolved our ten-month-long internet issues within a day.
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iman
(@imanxh) reported
@rogers still no internet service after 4 days. This is the longest outage I’ve experienced in this area and no explanations provided. What is the reason for this interruption and will the internet be back on in the morning?
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Mariah.
(@mariaheam) reported
@RogersHelps My SIM card still hasn't shipped, I wouldn't really consider my issue resolved.
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Common Sense
(@ComeOnSense1) reported
@Rogers @OP1Kenobi Good luck Owen! I am in day three of four with no internet. So far today, it has been down three hours....do like I am and cut you Feb payment in half....it is the only thing that will get their attention.
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Vraj Shah
(@_vrajs) reported
@AndreaF203 @RogersHelps Having the same issues since yday evening. It works for a bit and then drops. Worked in the morning and now I completely lost the internet.
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Wenda Lu
(@Voelath) reported
@RogersHelps Hey guys my connection has been super spotty this past week but its gotten increasingly inconsistent and unstable ever since last night