Rogers Outage Report

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Anmore, Montréal, Toronto, Mississauga, Duncan, Oakville, Calgary, Whitby, Halifax, Victoria, Kitchener, Edmonton, Vancouver, Winnipeg, and Burnaby.

City	Problem Type	Report Time
Anmore	Wi-fi	36 minutes ago
Montréal	Internet	1 hour ago
Toronto	Internet	1 hour ago
Toronto	Internet	1 hour ago
Mississauga	Wi-fi	2 hours ago
Toronto	Wi-fi	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Armstrong (@TimJArmstrong) reported 10 seconds ago

  @RogersHelps is the yahoo mail service down. I cannot access email via outlook or web client. If so when will the service be fixed.

• 
  Allie Niddam (@NiddamAllie) reported 3 minutes ago

  @nicole_salama @RogersHelps Same I have been without wifi since Saturday night and still am having issues! This is beyond crazy! How can a big company like this just have Mutiple outages a month !

• 
  Jon Barron (@_JonBarron_) reported 6 minutes ago

  @TekSavvyCSR @Rogers @TekSavvyNetwork Cool. The guy on the phone said hundreds of outages reported in the area. Came back on about 10 minutes ago, so only a 45 minute outage I guess

• 
  Mark (@MarkLegault) reported 6 minutes ago

  @lovemakeshare @RogersHelps I logged a ticket. Hoping it’s back up soon. It’s never really a great time to lose internet but this is a really bad time. I can’t even tether lol

• 
  Jay Jay 🇨🇦 (@zombiecrush) reported 10 minutes ago

  @Rogers Like how many more people need to come to my house during a pandemic to fix this? How many more routers and pods do I need? This is unacceptable.

• 
  RJToronto (@RJToronto) reported 14 minutes ago

  @Rogers I’m happy to confirm that we have found a workable solution I can live with. It will cost me 50% less than the previous “best solution”

• 
  ѕнelly тнυɴder (@championfilly) reported 15 minutes ago

  @rogers why don’t I have service?

• 
  Marty (@MartinMartyniak) reported 17 minutes ago

  @Rogers Biggest scam of a company. they blacklisted my phone from a computer error on their part. Now its been 4 days and they still have not restored my service. Everyday I waste 4 hours calling Rogers and they tell me it will be on the next day and nothing!

• 
  Mark (@MarkLegault) reported 21 minutes ago

  @RogersHelps outage in Nepean, ON. Nothing listed on your site. What’s up?

• 
  Andrew (@puppetvision) reported 23 minutes ago

  The horror of dealing with high speed internet in Canada is that @Bell is the worst, except for the only real alternative @Rogers, which is somehow inexplicably even worse. Read @bellcanadalies before signing up for Bell services. Seriously.

• 
  Coach Scarps (@coach_scarps) reported 26 minutes ago

  So disappointed with @Rogers We were sent a letter saying our new promotional price will be a >20% price INCREASE, where “all other aspects of your service will remain the same”. What other company in Canada can gouge consumers like this?

• 
  Christjahn (@Clbeck1) reported 27 minutes ago

  .@RogersHelps have nothing going after alone lighting in the civic hospital area of Ottawa. Outage?

• 
  Jay Jay 🇨🇦 (@zombiecrush) reported 29 minutes ago

  @Rogers MY INTERNET IS DOWN AGAIN RIGHT NOW!!!!!!! I was just kicked out of Zoom court AGAIN!!!!!!!

• 
  Tamara Forbes (@thattamster) reported 32 minutes ago

  Anyone else in Ontario on the Rogers network getting absolutely hammered with spam calls? Are used to get maybe one a day but today I’ve had 20. All 905 area code spoofing calls @RogersHelps

• 
  ✨ Megan ✨ (@msvalois) reported 33 minutes ago

  @Rogers We got it back and it is now down again - in the middle of a virtual meeting. Do we have an ETA for a full, uninterrupted return of service?

• 
  danielle (@danie_marie_87) reported 37 minutes ago

  @Rogers thanks nevermind it looks like service was restored after almost an hour being down!

• 
  Arpad Csorba (@arpad_csorba) reported 42 minutes ago

  @RogersHelps Why does my internet go down every morning between 10 and 11 am? If your service is not reliable or the money I give you is not enough, let me know and I'll gladly switch to another company.

• 
  Kevin Eyre (@disktop) reported 42 minutes ago

  @RogersHelps any issues with AnyplaceTV logins? Can’t seem to get in with my password on my iPad but it works online to get me into MyRogers….

• 
  erikmissio (@erikmissio) reported 43 minutes ago

  @RogersHelps hi. I’m having issues seeing past bills on both the mobile and desktop site. I need to submit some expenses but can’t access the info for a couple of weeks now. Is this an issue on my end or yours?

• 
  susann (@2Susann_G) reported 45 minutes ago

  @RogersHelps why do we keep randomly losing cell phone service? seriously????? tell us! #Ottawa

• 
  Christjahn (@Clbeck1) reported 45 minutes ago

  @cdacks @RogersHelps I got through on the phone and they said there is a “not minor” outage in the area and it will be more than 1-2 hours before service is restored

• 
  Laura Hurst (@LauraHurst3) reported 48 minutes ago

  @RogersHelps Much of the afternoon with Internet down near Civic Hospital with no updates disrupting school and work meanwhile I look out the window and @Bell is installing high speed fiber to our neighbors who appear to be quite satisfied with service. Time to switch?

• 
  olrac (@olrac602) reported 48 minutes ago from Toronto, Ontario

  @RogersHelps is there a service Interuption in Scarborough?

• 
  doadie21@ottawa47 (@doadie21) reported 49 minutes ago

  Pandemic : Rogers will no longer mail statements for their cable or internet service to paying customers & it doesn't matter if you are 18 or 81 you are forced to pay online even if you don't have a computer or a printer. Are they broke or greedy. @RogersHelps

• 
  Cd (@Proverbs3_5to6) reported 52 minutes ago

  @RogersHelps experiencing internet outage at Jane and Eglinton - is it the whole area?

• 
  Neezie (@neezie_b) reported 53 minutes ago

  @RogersHelps Is there an outage in Brampton? Been down for about two hours now

• 
  Debbie (@sussdeb) reported 54 minutes ago

  @Rogers what's going on with the internet outage in Ottawa No information anywhere

• 
  Sammy (@grim1972) reported 57 minutes ago

  @Rogers @RogersHelps I was wondering if you ever thought of moving your main office from 333 Bloor St E, Toronto, ON. To some where else in Ontario where the property tax is much cheaper so that way it will help rogers, and customers at the same time.

• 
  Joe Underhill (@Ego_Rawrz) reported 57 minutes ago

  When you're an hour and forty five minutes into a raid and then @Rogers "ignite highspeed internet™" goes out. Damn Canada's internet is great.

• 
  Rebecca 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 🤗💜😷🌈🌈 (@RebeccaRebelCan) reported 58 minutes ago

  @Rogers Is there an outage in North York? Internet out since midnight. Service provider clueless. What is going on?