Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Montréal, Calgary, Vancouver, Victoria, Mississauga, Leduc, Barrie, Newmarket, Vaughan, Whitby, Edmonton, London, York and Vermilion.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Montréal |
Wi-fi | |
| Calgary |
TV | |
| Vancouver |
Internet | |
| Victoria |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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cody
(@codysomenumbers) reported
@RogersHelps Without question there will be a death toll associated with this outage.
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Christopher M Davis
(@DavisSec) reported
Did @Rogers get hit with a cyber attack? Maybe #ransomware ? Did the bad guys just take out a major telco? I don't know what's going on but a huge Telco being down for like 12 hours and counting.. Something big is going down!
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Jeff
(@jeffyoil) reported
Ok #rogers @RogersHelps get your **** together. This is unacceptable! I pay a fortune a month for your service. I expect a reduction in my next month's bill. #rogersdown
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Ryan B
(@ryanottob) reported
@RogersHelps It’s been 3.5 hours without any updates. You guys are pretty bad at this.
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Common Sense
(@ComeOnSense1) reported
@Rogers @RogersHelps thank you for the minute by minute updates you have provided all day on the outage. Impressive customer service. What's that? We didn't get any from Rogers....hmmm.....never mind you can now go back to being Rogers... #rogersoutage
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Maragoni Raj kumar
(@Rajkumar7610) reported
Hello @RogersHelps what is going on, I have been waiting for my network from the morning, I lost my job only because of you...How long still we have to wait to get the network?
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Tyson v.
(@weldit) reported
@RogersHelps Pretty sure it's illegal to charge for a service your not providing
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Ashley Leslie
(@ashley_willy) reported
@RogersHelps Being a support worker means I am on the road all day... Unable to reach any of the people I support..... in a lock down when they’re already alone... Guess it’s mine and my businesses mistake for choosing Rogers.
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BasicWhiteMitch
(@BasicWhiteMitch) reported
@harv8704 @RogersHelps My friends and family including myself in Edmonton with Rogers have no service. This isn’t just some people ,own up to it and say most of not all . But please continue price gouging us and making changes on our accounts we didn’t authorize.
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Rhonda
(@Rhonda6168) reported
@Rogers it’s not an interruption but an outage. Do you have an update?
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ruthko🦂🌈
(@ruthmkb) reported
Still no cell service! Come on @Rogers @RogersHelps, this is not good !!!!!!!
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Bruno
(@b_leaf75) reported
@RogersHelps Will customers receive any compensation for this disruption in service.
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Ahmed
(@AhmedMayta) reported
@bradleeproulx @Rogers Mines been down since last night lol
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Matty
(@Matty76320174) reported
@soah @Rogers Makes me wonder as well. Or Government told carriers to shut networks down so people are forced to stay home using wifi
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Rolando Ferreira
(@Rollipopps) reported
@Rogers @RogersHelps This is going on 6+ hours now... That I know of. Not a single sale/contact/text has gone thru. How embarrassing for Rogers seeing as how their Canadian cell service is one of the most overpriced services IN THE WORLD! Over $100 a month to lose a whole Monday
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Noni H
(@NoniHerchen) reported
@RogersHelps Still no service and no update for hours. Looking forward to a rebate on my account.
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
@RogersHelps still no texting service. Can I get an answer about why this is still down after a whole day?
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Isabella Mar
(@IsabellaofMar) reported
Well it seems my cell service is down, despite being Zoomer. Apparently @Rogers is it's carrier...so no cell service for over 10 hours and guess what came available for me....the covid vaccine....and now me without a working cell....damn the gods today lol #rogersdown #vaccines
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Fatih
(@TRdictatorship) reported
Many drivers and couriers could not work last 15 hours in Canada due to the your technical problem. How do you think to compensate it? @RogersHelps
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Jonathan
(@RVDBRONCOS) reported
@RogersHelps any end insight to this issue?
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Sanguine Sambhar
(@shweta_arien) reported
@Rogers sucks big time!! #OutageAlert
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Dante
(@Dante96678432) reported
@RogersHelps @Rogers It's been 17 hours ...when are you gonna fix that problem ? We are in 2021 not in 2002..I lost so many business today because of you Rogers ...and Iam stock with a big contract with you guys
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Ang
(@ryeandpearls) reported
@RogersHelps @Rogers It's not interruption when it hasn't been on all day. That's a full on outage.
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Jimmy B
(@jimi_trixx) reported
@RogersHelps How about a little transparency to your millions of paying customers as to what the cause of this service outage is? Catastrophic data centre failure? Hack? Aliens? Honestly with your customer base instead of a half baked “we’re working on it, we’re sorry” goes a long way.
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Tyler
(@Farmoo_) reported
@RogersHelps do you have a ETA for the repair of your service? Been down since 12 Am very annoying
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Carmen
(@Carmen33906384) reported
@Rogers @RogersHelps You guys really F****** ME OVER BIG TIME LOST SO. MUCH MONEY BECOUSE MY PHONE DOESN'T WORK AND THEN YOU WANT PEOPLE TO PAY THERE BILL THAT'S SO FUNNY
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Ma-Eh?
(@Techcore) reported
Well now I have 0 service, @RogersHelps.
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Ashley Martell
(@Ashdmartell) reported
@FidoSolutions Wondering if there’s any updates on when we might have cell service again? @Rogers
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TORONTOVO
(@devonte10951139) reported
@RogersHelps @Rogers This brutal I heard y’all where hacked no phone since midnight I lost 1000$s dollars I had buy new sim with freedom for time being till y’all fix this so sad
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Tanmay
(@tanmay24011995) reported
@Rogers why am I not getting any network since morning today ? What’s the issue ? If in any emergency form where should I call ?