Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Kitchener, London, Montréal, Cambridge, Newmarket, Hamilton, Markham, Milton, Edmonton, Scarborough, Grand Falls-Windsor, New Westminster and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nyne
(@Nyne_) reported
For **** sake @rogers everytime lockdown gets implemented, internet goes off like wtf it’s been almost 8hrs🤬
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Justus
(@Str33tJustus) reported
Just got off the phone w/ @Rogers Loyalty Depart. Absolute garbage! 3 agents and 1 hour later...nothing was done. Bounced around Canada, from BC to Ottawa...actually got jet lag from the call. Just extend my promo another year and call it a day. It ain't that difficult...dum dums
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FableGirl
(@FableGirl68) reported
@RogersHelps tech issues again?
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Misty Meeks
(@mistymeeks) reported
@Rogers help my internet is down. I'm in East York toronto.
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Dan Draghici
(@DanSustech) reported
@RogersHelps internet down. Service has been unreliable lately.
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Carl Mathews
(@viprewind) reported
@RogersHelps Internet down it seems Rogers Area. Any updates
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Drew
(@Dr3wzer) reported
@RogersHelps Really need to coach your teams on proper cust.service and maybe listening to them instead of thinking they are right.Had open ticket for Int. issues, CSR refused to run tests on my modem bc it’s in bridge mode.Last CSR did it, which is how they identified the issues
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Insights&Incites
(@inSightsinCites) reported
@RogersHelps is there an internet service outage in the Leaside area of Toronto? Network down for 3 hrs in M4G
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YUNG GAMING on Facebook
(@YUNGB02) reported
@RogersHelps are you guys down or something? Internet is not working!
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FableGirl
(@FableGirl68) reported
@RogersHelps Tech issues no internet no wifi, trying to do my job, working from home.
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Chantaé Candize
(@ChantaeCandize) reported
@RogersHelps is there an internet outage in Mississauga?
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Orson Tsoi
(@orsontsoi) reported
@RogersHelps is the internet service down in east York? I have not had internet service since last night
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la wallah?
(@starlightbanin) reported
@Rogers is the worst cell phone company ever. Will literally charge your $1000 and then tell you to wait months before anything can be done.
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Annette Dietrich🐾🇨🇦
(@amdietrich17) reported
@Rogers is cable service down in waterloo ont?
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🎂Crafted🎂
(@INTCrafted) reported
@Rogers hey rogers my tv at home keeps freezing is there any fix for that if so please let me know thanks
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Nilay Patel👑
(@nly__ptl) reported
@RogersHelps Is everyone rogers Wi-Fi down in Scarborough, Toronto?
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Aldren Dakeer
(@AldrenDaKeer) reported
Really sorry that I haven't been streaming much the last bit. My ISP (@RogersHelps) hasn't been able to resolve an issue in my area for the last 5 weeks... Hopefully they'll get it up and running soon so we can kick off our St Jude Childrens Charity drive!
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Mark Goldberg
(@Mark_Goldberg) reported
What Jim Wood of Red Deer is confirming to #INDU is that @ShawInfo has been unable to invest adequately to expand its network - as Brad Shaw told them. Seems to me from filings @Rogers transaction is designed to improve Western Canada investment
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Jim Allan
(@Jet_Wash) reported
@RogersHelps what is the Tech Assistance ph number for the Ignite service?
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Karen M
(@stenoodie) reported
@mezzobureaucrat @RogersHelps I am experiencing internet outage too in L6C
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Suad Bushnaq
(@SuadBushnaq) reported
@RogersHelps would it be possible to know when the internet will be back in Toronto Annex? It’s been down all day and my livelihood relies on it. Thanks
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Pg
(@pglambert) reported
@RogersHelps 12 hours without internet. My children were not able to log on to school. I was not able to work. This ignite is just crap, ever since I got it nothing but problems.
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Socially Distanced Jacqui
(@JacquiKJanes) reported
Is @Rogers @RogersHelps having internet issues in #yyt
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W. Scott Forbes
(@ScottForbes) reported
@RogersHelps disappointed with your lack of stability / consistency with connection speeds on Rogers Ignite internet. Struggling to get 10% upload speed (.8-2.5mbps instead of 30mbps).
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Jorge Ayala-Isaza
(@JorgeAyalaIsaza) reported
@RogersHelps Internet service in the M5A area completely unstable. What's the 411?
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Andy
(@Linkandy) reported
@RogersHelps I did cancel it again for the second time....but you guys should maybe have a plan in place to deal with this. It’s a breach of your customer’s data after all.
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Jen J Harewood
(@mezzobureaucrat) reported
from
Brampton, Ontario
@RogersHelps Are there internet service issue in the L6X postal code? I have restarted my modem three times and still no internet.
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Lucky#9
(@MissyCyberpunk) reported
@RogersHelps I'm already checked your site and it confirms there in an outage in my area, The Blue Mountains. I would just like an ETA on when you expect to fix your issues and have the internet restored.
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Lee Buchanan
(@leebuchanan24) reported
@RogersHelps internet down in etobicoke. Please help
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moi
(@jadyndad) reported
@Rogers Like I said, $75.00 left in my device balance and then off to one of your competitors. 25 Years of being a customer gets you nothing with your company.