Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (57%)
- TV (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Fossambault-sur-lac, Vancouver, Oshawa, Montréal, Toronto, Regina, Nepean, Winnipeg, Surrey, Toronto county, Kitchener, Markham, Calgary, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 30 minutes ago |
|
Fossambault-sur-lac
|
Internet | 35 minutes ago |
|
Vancouver
|
Total Blackout | 4 hours ago |
|
Oshawa
|
TV | 5 hours ago |
|
Montréal
|
Phone | 7 hours ago |
|
Edmonton
|
Total Blackout | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Name (@Puckluck81) reported@TELUSsupport @TELUS my refund has been on going for 15 days. You promised a call back in 48 hours 72 hours ago. Of this is customer service I think @Rogers might have several new customers.
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Jim Elliott (@jelliott_to) reported@RogersHelps I am having major issues with my Rogers cell service. 5 times today my phone has gone to emergency calls only. Then it works but I only get <5 Mbps. At other times I get over 150 Mbps. The service is so inconsistent my phone has become unusable for work.
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Alexis Gee (@lexomatic) reported@RogersHelps @mzlovergirll Is this another planned upgrade you forgot to tell people about preventative expectations management is basic customer service
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staz (@zzleepyguy) reported@RogersHelps I got told to split my internet connections from 2.4 to 5g and that didn't help, It has to be a problem on your end especially with multiple people dealing with it. Especially on down detector there's plenty of reports of internet issues
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Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Service came back roughly 5:30 AM. Another four hour outage. Starting to feel intentional as if you’re throttling us on purpose trying to limit our usage for deliberate periods of time.
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Katie Rajhans (@katierajhans) reported@Rogers It took 90 minutes to get a guy to submit a ticket because you charged me $48 for roaming when I never left the country. 90 MINUTES. And it’s not even resolved. Do better. That was ridiculous. And the guy was useless.
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x-YEGJK (@KruJones15) reported@cgy_guy @Rogers How is Rogers “pushing” anything here? It’s a programming option FFS. You’ll want to sit down for this—but nobody is “pushing you” to push select.
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mike walsh (@mikewal16285187) reported@RogersHelps I have the same device that worked fine with Ruralwave before Rogers bought them and shut them down
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Daniel (@dan2783) reported@RogersHelps any outage in Barrie currently. Specifically in the yonge mapleview area
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creative (@CreaTiv_thinkeR) reported@RogersHelps My location doesn't show in any of scheduled outage areas. I live at 2450 watercolours way, K2J7B1. Basically waiting since 70 minutes for someone to pickup call and 40 minutes to your chat agent but none is responding. Your services have become very bad
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps Hours of being on hold and trying to get things resolved finally were by a very knowledgable supervisor but the process leading up to speaking with her were stressful, arduous and took hours of my life from me I will never get back.
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Daisy (@Daisy5955) reported@Rogers Wanted to change my plan for 4 lines and purchase 4 new phones. Have been overpaying the lines for years $300/month +tax with shared 65GB, and was I told I could not benefit from promotions because I am not a new customer.
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Jenna B (@Jenna_TMLFan84) reported@Vpilieci @MapleLeafs @Rogers If that's your takeaway from this, then that's a you problem. Have a better day Vito.
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Kapardhi (@KapardhiSarma) reported@Rogers when you have no possibility don’t promise.. you have pathetic service and you still charge the highest in the region. #leeches
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creative (@CreaTiv_thinkeR) reported@Rogers don't know why you guys went terrible in responding. Home internet outage for 3 hours. Put on infinite wait on call n chat. How can one even work?
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Croscar (@COOPs_lines) reportedTwo weeks of @Rogers & Likewize failing to fix my 85yo father-in-law's phone. Horrible experience with their contracted repair service. Sharing to protect other vulnerable seniors—save yourself the headache and choose a different provider. #CustomerService #Telecom
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RIRI (@mzlovergirll) reportedWtf is @rogers problem, why is the internet down for hours now? #toronto
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RIRI (@mzlovergirll) reportedtf is @rogers problem, why is the internet down for hours now? #toronto #rogers
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Gio (@giovexpo) reported@RogersHelps @AvisekhDas9 This Is The Worst Service. I Want A Refund,If You Can Not Supply The Service Refund me ASAP
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Lt (Retired LAPD) Frank Columbo 🏴🇨🇦 (@jsam10983741) reported@LoveMy7Wood @Rogers @RogersHelps I’ve had cell issues for some time and I’m dreading calling them. One of the worst companies I’ve ever dealt with.
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Crypto Fund Trader (@CFTrader_BTC_) reported@JayKazCwik @Rogers Probably Rogers. 5G towers don't always mean good service.
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Butterfly 🇨🇦🍁🍂🪻 (@xolburne20339) reported@LoveMy7Wood @RogersHelps The mindless knobs at Bell are just as friggen bad It is never-ending BS problems that never get resolved,especially when it is impossible to get an actual English speaking person or any real person for that matter Good luck
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Andrew Holowaty (@AndrewHolowaty) reported@RogersHelps Got booted from a support call after over an hour on hold. My mobile data stopped working halfway through the day. Now I’m on hold for the second time because I never got a callback like I was told I would.
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Jennifer Vargen (@jennvargg) reportedEverytime you call @Rogers /shaw … it’s a nightmare of AI… 1-1 1/2 hr wait on hold. Worst company ever!!!!!!
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chris (@whiteboywork) reported@RogersHelps fix the internet 2 days of constant resetting the router ... and your the best biggest internet provider in the country???
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Andrew (@PCWAndrew) reported@Rogers calls me so often to sell cell service I don’t want that it’s making me reconsider the services I do have. You should be able to remove me from marketing calls (and your third party marketing calls too).
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glen philippe (@simonsamcharlie) reported@Expos4ever10 @Rogers No matter what happens,Schneider isn't the one supplying this team with the junk on the roster, or the cause of injuries,or Vladdy, Springer, Gimenez and Varsho being this bad...He was the cause of the loss last Saturday, but that's it...
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Gio (@giovexpo) reported@RogersHelps My Home 5 G,I Have Never Seen Internet so bad Either Fix It or Send Me Me A Work Order so So I Can Return . Send me A Box And Waybill Pease So I Can Return It. It is Costing Me A Lot Of Money for Frustrations
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A Blue Jays Boi. (@bluejayspeteguy) reported@Expos4ever10 @Rogers @Sportsnet Why do our prospects never make the top 100 unless they are a well known prospect, we've have had soooo many prospects turn out really well over they last 5-8 years...pound for pound i believe we turn out more major league ready prospects then anyone else.
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SensSteadySteve (@SensSteadySteve) reported@netflix on @Rogers .. had to take as part of my package ..so many commercials it’s becoming unwatchable . This is a complete miss by Rogers. Don’t tell me to upgrade , I already pay for another 50 + channels I’ve never watched.