Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- TV (13%)
- Wi-fi (12%)
- Phone (7%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: St. Clair, Mississauga, Moncton, Toronto, Vancouver, Clarington, Greater Sudbury, Toronto county, Montréal, Kitchener, Calgary, Milton, Ottawa, Scarborough, and New Tecumseth.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 28 minutes ago |
|
|
Internet | 42 minutes ago |
|
|
Internet | 1 hour ago |
|
|
TV | 2 hours ago |
|
|
Phone | 2 hours ago |
|
|
Internet | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported@reporterchris **** @Sportsnet and **** @Rogers
-
Paul (@nizon) reported@RogersHelps Due to the fact that rogers no longer takes proactive plant maintenence seriously, and makes me jump through hoops to simply report these issues ive instructed my customer to immediately switch to another provider.
-
B (@Rumbles82) reported@SportsnetPR Sportsnet is the reason I dont watch much hockey anymore. Nice to see they are killing Saturday night hockey. **** @Rogers .
-
🇨🇦B1g T1ny Bubbl3s🇨🇦 (@b1g_t1ny) reported@Hky_Illuminati_ Get ****** @Rogers . Do the right thing. **** monopolies
-
Marlo Stimpson (@MarloStimpson) reportedHey @Rogers @RogersHelps, what is going on? The wifi has been going on and off all day today and has done so the last few weekends as well. We even have a new modem which you offered to us. The service has been horrible. #Rogers
-
Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
-
Rocco Signorile (@imthedarkknight) reported@RogersHelps @JudyPickett1 Be careful they might cancel your number or charge you $80
-
Joey (@JoeyEspo3) reported@bnpeki @Rogers Fire Ron McLean or we will start a movement to cancel all our Roger’s services.
-
Rocco Signorile (@imthedarkknight) reported@RogersHelps I tried and you ABSOLUTELY did nothing don’t try and sugar coat what happened! An $80 charge for a 30+ plus year customer simply to CHANGE the name on an account and to wipe out a number after promising numerous times not to is pathetic
-
James Hughes (@JHughes681) reported@ajplayzyt27 @BlueJays Doesn’t matter. Schneider is being fired tomorrow even if they had won today. Decision was already made. Sponsors actually complained to @Rogers and this cannot be ignored. Hopefully they fire David Popkins as well. Worst hitting coach in baseball and it’s not even close.
-
Tarik K (@race207_1) reported@Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job
-
JJ (@JJGoesLong) reported@SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet
-
JimmyNoPoke (@JimmyNoJabba) reported@Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.
-
Graig Carlson (@GraigCarlson) reportedGood news we finally got on the phone with @Rogers and they created another ticket #. And maybe someone will contact us in the next couple days with a resolution. Could you imagine if a small business took 2 weeks to resolve an over night shipping issue?
-
Danny (@DannyParlays) reported@guyfelicella They were never defended though, so this argument is pathetic. Blame @Rogers for their greed. Hockey night in Canada is finished.
-
Roger O'Toole (@otoole_72) reported@RogersHelps Can anybody help me? On hold for 40 mins got cut off now it says it is too busy nobody available call back later? What is going on? I changed my services last week and nothing was done, now I cant call and ask why? Reference call# 12588431856
-
Nesta ౨ৎ (@nestapendragon) reportedA @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.
-
SNC Trader (@SNCTrader) reported@RogersHelps One of the phones we received through Rogers certified pre-owned program is having issues with its microphone during calls and I need to know which department to contact to get it exchanged/fixed. The phone is about six months old.
-
Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.
-
Jennifer Leigh (@WriteLinesInk) reported@RogersHelps As soon as I have another Samsung in my hot little hands I will be going to freedom or even Bell or anybody but show or Rogers for my cell phone coverage. Did I tell you that your charging me almost $34 for 10 gigs of data? That apparently I ran out after 18 days. Despite never
-
chris (@whiteboywork) reported@zachnhso @Rogers Atlast they replied to you I been complaining for a week about it with out a peep 3 times on the phone wit support to be put on hold for 1 hour to than having the call dropped
-
Glen L 𝕏 🇨🇦 (@GlenLuff) reportedAre we surprised? @Rogers is the worst.
-
Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Well thank you for your comments but no, I'm not talking to Rogers anymore. Including here. It is proven beyond all belief that the two companies between them have never listened to me and I paid. And paid and paid and paid. Not one cent and now moment more. Goodbye
-
Okay you have some skill (@Sumskillz) reported@cdntradegrljenn @Rogers Bell knows that they have a mobile phone service hole in my subdivision. The city knows about the hole. Since no city councilors live in said hole, it won't get fixed going on 5+ years now. City councillors don't want any new towers erected. Everyone says, "just use wifi calling"
-
Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Then I do now. And I never ever had an issue with speed. And then I switched to your $34.95 package and that speed is iffy and slow quite often. And then I convert to the $14.95 package which is exactly the same SPEED pkg I used 4 9 yrs w/o issue. So what's at the bottom of that?
-
R I C H (@RichFriars) reported@RogersHelps @Rogers service is absolute trash !
-
Marisa Allen (@marisaallen123) reported@RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!
-
skhp 🇨🇦 (@skhp_) reported@Rogers why has service been so slow or non existent the last couple days in the GTA?
-
The Old Nerd (@The0ldNerd) reported@CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...
-
MyDogSierra (@xMyDogSierra) reported@Sportsnet @Rogers Garbage companies that don’t care about Canadians one bit. **** you. Cancel whatever you have with them. They cancel hockey and a 75 year tradition, we cancel them.