Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 07/08/2025 14:50

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (8%)

    Phone (8%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Calgary, Havre-Saint-Pierre, Barrie, Brampton, Kitchener, Toronto, North York, Brantford, Hamilton, Montréal, Thornhill, Woodbridge, Markham, Québec and Surrey.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaCalgary Internet
CanadaHavre-Saint-Pierre Internet
CanadaBarrie TV
CanadaBrampton E-mail
CanadaBrampton Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TS84X TS (@TS84X) reported

    @Rogers @RogersHelps I FINALLY received the customer service I was looking for AND an incredible price and service. Unfortunately for you it was through @Bell . Good riddance.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp plus @RogersHelps I miss you guys 😭 @TELUSsupport doesn’t know how to provide home service they only how to piss people off

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @Rogers @RogersHelps @Shawhelp I can't sign into my apps. A little help please

  • DLeacs netfrontpresent (@DLeacs) reported

    @Bell My Fibe TV receiver wasn't working properly, 1 day later and 3 hours on the chat and phone all I got was a price increase and hung up on twice. Zero help to rectify my situation. @RogersHelps make me an offer for TV & Internet and I'm in.

  • AngryTorontoFan Darth Iratus (@AngryTorontoFan) reported

    @Rogers you are a completed ******* joke. @Bell you ain’t much better. Time to open up the cellular market in Canada. They way these companies treat people is reprehensible

  • mayank_0601 Mayank Jain (@mayank_0601) reported

    I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)

  • nate1292 Nathan (@nate1292) reported

    @Bell What do I need to do to get a reply. This is unacceptable am about to call @Rogers @RogersHelps maybe they can provide better customer service.

  • VaisakhOnX Vaisakh Santhakumar (@VaisakhOnX) reported

    @RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔

  • MatildaDougie Mat&Doug (@MatildaDougie) reported

    Hey @Rogers @RogersHelps do your customers know that ur policy allows reps 2 contact family members who aren’t on the account & disclose that the amount they owe and active services and no verification is required? @Bell would you ever do this to a paying customer? #privacy

  • Sweetspiicy cyguy🏳️‍⚧️ (@Sweetspiicy) reported

    @Rogers @Bell ROGER HORROR STORY PT 5: I waited the 2 days. Which was Monday, no update puralator is still saying the same thing when I track the package. I call rogers and they tell me that they fixed it and emailed the paper and will received an update. Wtf run around 🙈🤐

  • Sweetspiicy cyguy🏳️‍⚧️ (@Sweetspiicy) reported

    @Rogers please do better. A horror rogers story. I am a new customer & became a customer on the 19th. With that being said I had a internet motum being sent to me and was going to be delivered on the 20th. This was after @Bell had come out 2X.

  • PrplRainMan John (@PrplRainMan) reported

    @Rogers who is asking you to advertise Canada on Disney+? I ******* live in Canada, have my whole life. Why ******** are you advertising my own country to me? Further to, why ******** are TAX DOLLARS paying for this?

  • ChrisBotha29305 Chris Botha (@ChrisBotha29305) reported

    @Fidomobile Your AI agent is doing everything in its power to prevent me to speak to a real person. I'm having technical issues and I'm beyond frustrated as a new customer... not cool @Fidomobile not cool.... @Rogers

  • miss_peepers Miss Peepers (@miss_peepers) reported

    I feel bad for @Rogers customers. I'm so glad I left this horrible provider over 2 years ago. Switching over to @Bell was the best decision I made! 🙌🏻🙌🏻 It's like there is an outage every year. Where is the service? What happened to client service excellence? 🤔🤔 #rogersoutage

  • GimpyHandGuy Alex Jessup (@GimpyHandGuy) reported

    @RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.

  • GimpyHandGuy Alex Jessup (@GimpyHandGuy) reported

    @RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.

  • MohitDelhi32 Mohit (@MohitDelhi32) reported

    @Fidomobile: what’s going on Fido? Your network is going again and again, I restarted my device 11th time to grab the network. @Rogers

  • northernck Caroline (@northernck) reported

    Any exec who believes AI chat assistants as a viable alternative to live customer service, have yet to see boomers, Gen X’s wrath play out. Are you that committed to losing more customers who have questions over unannounced price increases to their plans? @Rogers @Fidomobile

  • salishcanuck Kessy (@salishcanuck) reported

    Only 10 more months until I can leave @Rogers and their terrible cell service behind for good. I’m so sick of sitting here trying to find reception while watching @TELUS or @Bell customers stream a whole movie or sports game.

  • mrmagurch Mr Magurch (@mrmagurch) reported

    @Rogers 30 years with you and after an absolute nightmare trying to add a business line to my account, I see no reason to stay anymore. Customer service means nothing. Loyalty means nothing. Four operators each saying something different and different prices. @bell can you help?

  • Derik_77 C’mon Man (@Derik_77) reported

    It’s been 2 weeks and I’m still waiting for a $210 credit on my account. I’ve called @Rogers 5 times, spoken to managers—every time I’m told to wait 48 or 72 hours. No real clarification, no resolution. Why is it so hard to get my own money back? Disappointing service.

  • mike73025857337 mike (@mike73025857337) reported

    @Rogers An hour and counting on my third attempt to contact Technical “Support” Unbelievable that they can get away with this. Tried various times a day. Always the same. No answer. Does it even exist?

  • mike73025857337 mike (@mike73025857337) reported

    @Rogers Technical “support”. Non existent unless you have a spare 2-3 hours to get through. Currently at 45 minutes and waiting. Tried various time of day, but always the same. Nothing.

  • HOP_TO House on Parliament (@HOP_TO) reported

    @rogers our POS keeps losing connection. Chase says you’re having issues today. Is that the case?

  • GaryBG_PPAKLS Gary Ori-Reuel (@GaryBG_PPAKLS) reported

    @Rogers is there an outage?

  • Sandra_Cole44 🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported

    @TorontoHydro Well, I did call 311, and they said it's not their equipment either. Oh well, I hope no one causes any damage with the door being opened. Maybe it's Bell's or Roger's @Bell @Rogers

  • Discopuppy4 Robb (@Discopuppy4) reported

    @RogersHelps I have done that, no help! Hence why we’re having this conversation. Now, it’s 2025, I’m sure Rogers in the telecommunications industry can surely call one of its clients that have been loyal to them for over 20yrs. Here I’m going to tag @Bell and see if they want to earn my biz.

  • MattGalbino Matty (@MattGalbino) reported

    @brutus1891 @Rogers @ShawInfo I believe there is. My internet is down also.

  • brutus1891 Akbar Siddiqui (@brutus1891) reported

    @Rogers @ShawInfo Is there an outage in Surrey-Fleetwood area presently.