Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 22: Problems at Rogers
Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (56%)
-
TV (21%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Newmarket, Waterloo, Oshawa, St. Thomas, Brampton, Toronto, Mississauga, Etobicoke, Whitby, Markham, Oakville, Surrey, Montréal, Cambridge and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Brantford |
TV | |
| Kitchener |
TV | |
| Newmarket |
Internet | |
| Waterloo |
TV | |
| Oshawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
niall@321
(@niall3215) reported
@RogersHelps it’s been 3 days without internet please help Rogers I live around Jane & finch
-
♚Caliburr ❄️♚ 🇯🇲🇨🇦♐️
(@LastNameBarrett) reported
Last time I checked “no internet for the holidays” wasn’t on my Christmas list. @Rogers , stop it. I got **** to do.
-
💀Drayven aka RKG|DTested💀 @The Lab #BLM
(@DrayvenMF) reported
literally @Rogers has to be the worst ISP in the world. constant outages, terrible customer service, absolutely clueless staff. for entire month i have had spotty to no service and i cant get them to send a person out here to look at our areas lines to fix it. im about done
-
ETRdotTV
(@ETRdotTV) reported
@RogersHelps Any issue in Angus Ontario with mobile wireless? As of a couple hours ago there appears to be no signal at all - it's like the area cell site (s) are not broadcasting? Problem is noted on a BB Key2, and wi-fi works fine, no SIM error indicated, just 'no service' indicated.
-
Queen in the North
(@glacialtide) reported
@internet_fukboi @RogersHelps Ironically, this time it really WAS the modem, which apparently died yesterday morning. The Rogers person who just came ended up replacing it and the problem was fixed. I can’t believe that after 20+ times or so of it NOT being the modem, this time it actually was!
-
8 Dolla Bish
(@xoBabers) reported
@RogersHelps Most everything dealt with, now just 1 outstanding question regarding Ignite TV. Everyone I’ve spoken with today from a Rogers retail rep to customer service has said to subscribe to Ignite TV I need to get it bundled with Internet. But your website says otherwise:
-
Rpn
(@06b8fc172fbf474) reported
This #Christmas I would like to thank @rogers for keeping thousands without internet and proper customer service. Great gift by @RogersHelps. Still no update about restoring the Internet. #rogers #shitshow
-
Queen in the North
(@glacialtide) reported
My home internet’s back! Thanks to the very helpful person at @RogersHelps who came to the house & replaced the modem that apparently chose to die on Christmas morning. Now, @TELUSsupport…when are you going to fix the LTE issue in my neighbourhood?!
-
💀Drayven aka RKG|DTested💀 @The Lab #BLM
(@DrayvenMF) reported
@Rogers and that maintenance would come out that day but never did or we were never notified and trying to get someone to check the lines has been impossible cause of the constant outages
-
Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
-
Christina
(@grimbly_chris) reported
@Bell_Support I wish you could help! But I’ve called 6 times and no one can help! We didn’t even have a storm? My kids Christmas time has been ruined and they wanted to watch Christmas shows. I’m switching to @RogersBiz today.
-
Andrew 🌊🌊🌊
(@Spartan2966) reported
@Rogers terrible service. All my services in my home have been down for 3 days now, while my neighbour's all around me are enjoy making phone calls to loved ones and watching TV during the Christmas holidays. Rogers thinks a $5 discount on my next bill will suffice,time to go.
-
Lori Cervi ☮️
(@loliruns) reported
@RogersHelps I have lost cellular service for both phones on my account. Can you let me know if there is an outage in the area of V0N1P0?
-
internet boy
(@internet_fukboi) reported
@niall3215 @RogersHelps Same doubt they will fix anything. Maybe cost too much to pay overtime. Truly pathetic.
-
R!Ck
(@TheSlickestRick) reported
It’s always nice to be on hold with @RogersHelps for over an hour and forty minutes, only to be hung up on. Chat and message options are no help (no replies back). Making me second guess my activation. #Rogers #customersupport
-
Mathias Shaw
(@MathiasShaw1) reported
@RogersHelps its the 26th and everything is still flakey wtf is going on?
-
Strong Kelly
(@Kelly4Strong) reported
@RogersHelps No cell service in at Johns NL
-
Shaan
(@Shanyousaf6) reported
It's been over 60 hours without internet at some parts of Toronto, incl Finch/Islington/Weston area. Totally unacceptable. Please at least provide eta & send crew to help ASAP. @RogersHelps @Rogers
-
AngieSophia
(@angiesophiaa) reported
Is @Rogers having issues with their internet ?
-
Barnard Crespi
(@crespib) reported
@RogersHelps Bathurst/ Sheppard - No Internet/Cable/TV/Landline phone since Dec 24 (1 pm) the whole neighbourhood is dark. @RogersHelps - what’s the estimated time of service restoration? You guys need to communicate with your customers!
-
xMooney1
(@xMooney1TV) reported
@TSN_Sports why on earth would you play sportscentre after the IIHF game for highlights of the game everyone JUST WATCHED instead of the chargers colts game @Rogers has and always will be the worst provider in Canada. Whoever made that tv schedule. Fire em. Merry Christmas idiot.
-
Hamaad
(@Hxmvvd) reported
@RogersHelps no internet since Saturday 12:00am. What is this service. I’m disappointed in rogers
-
Seven Monstas (Fandom Commentary)
(@SevenMonstas) reported
@RogersHelps "service interruptions due to hydro outages" "Our crews are working around the clock to restore service" 🤨 .... going on 5 days now. Roger's hydro? 'cuz my hydro is just fine. No Holiday Movies/shows all weekend seems like a good week to find better service then Rogers 🤔
-
Queen in the North
(@glacialtide) reported
My home internet’s been down since yesterday morning (thanks @RogersHelps) while the LTE network on my cell phone (thanks @TELUSsupport) has also been down since yesterday morning so I’ve been stuck using super slow 3G data on my phone during a holiday with no home internet
-
Bill Paterson
(@sandbagger13) reported
from
Humber Bay, Ontario
@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
-
💀Drayven aka RKG|DTested💀 @The Lab #BLM
(@DrayvenMF) reported
@Rogers partly but my problems have been since there was infrastructure upgrades in my area ever since then my connection has been spotty to non existent. a technician came out during an outage to tell us it was the outage's fault that we had a weak signal
-
KblMumOfFour
(@kblmumof4) reported
Told I can change my modem at a Rogers location only to be told that they don't have any modems to swap and I have to call support. @Fidomobile and @Rogers need to get their acts together. @RogersHelps
-
Roshan Kahlon
(@roshan_1008) reported
@RogersHelps no internet connection since last night and there is no update about the outage or when its going to restore in brampton
-
Aafreenie
(@Aafreenmuzaffar) reported
@Bell_Support @TELUS could we connect for your internet packages? I’m sick of @Rogers and their never ending outages.
-
i love a big leaf
(@joaospasteis) reported
Three days without Internet now, data charges galore, @Rogers @Fidomobile what the hell is the deal? I’m sending you my phone bill this month, maybe you can use some of that allotted money you supposedly invested in your network after this summer to pay it for me