Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oshawa, Simcoe, Toronto, Guelph, Burnaby, Montréal, Markham, Calgary, Kitchener, Langley, Gravenhurst, Vancouver, Chilliwack, Halifax County, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 minutes ago |
|
Oshawa
|
TV | 2 hours ago |
|
Simcoe
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Guelph
|
Phone | 5 hours ago |
|
Toronto
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Zeus (@zeus__1334) reported@Rogers why my ******* internet too much slow and I can not contact rogers its very hard or impossible contact you. I will move from ******* rogers
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps The problem is I cannot receive the MFA code. It will not come to me. The backup is useless. So I cannot access email at all. On a cell, on a computer, on a tablet. Like how many hours should this take?
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Charlii (@Charlii_aBB) reported@RogersHelps Lol, I can't make or take calls that is the issue and the chat is so overloaded it just keeps booting people out. I did get tech support earlier via chat very early this morning they said you need a new SIM. I said ok please send me one. On no, they don't do that you have to call customer support. Go through the whole exercise again for customer service to say you have to contact tech and they will send you one. Honestly, I am ready to turf the phone in the fire pit and cancel Rogers.
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Karina (@Rinafong) reported@RogersHelps There was an outage in my area earlier but status says resolved. I tried rebooting but it’s still not back up
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AD (@iam_ad24) reported@RogersHelps Hello. I'm in Brampton and my mobile internet isn't working since yesterday. Is there any ongoing outage going on in this area?
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Joe Byron (@JoeByron87) reported@MapleLeafs @Rogers **** right off, this **** is so rigged
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Arthur Zhou (@Arthur632563042) reported@RogersHelps I tried below steps but no luck: Reset Network Settings (iPhone + all devices) Reset hotspot/APN settings(change to mobile.apn) Toggled Maximize Compatibility ON/OFF Change manual IP, proxy, many other DNS Removed all VPN profiles All DNS can not work normally
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B-Rich (@nb_rich) reported@MapleLeafs @Rogers Don’t make getting the 1st pick a excuse to trade Matthews. Give him the bag and lets get this **** going
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Jackie Groening (@JayCassPey) reported@Bell_MTSHelps That’s not very reassuring. Like I said I regret switching from @Rogers to Bell MTS. Any time we had an issue with them it was fixed quickly. It’s been 48 hours and still not update. This is ridiculous
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Sue Mac 🇨🇦 (@GreatBig_Sea) reported@sasa_prinsesa @globeandmail @Rogers I have been a Rogers customer for 30 years. No more.
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Arthur Zhou (@Arthur632563042) reported@RogersHelps I am using an iPhone 17 Pro Max. PLS read all my comments and Apple and Reddit posts. The issue with Apple iOS 26.4.2 and carrier version 69.1 is that the hotspot has problems, and devices connected to the hotspot cannot use any DNS.
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps Hurry up and get this **** fixed. 4 days in a row now if random internet outages. 3rd time today since 10. Like 5 times yesterday. Had to watch half the race on Friday night on my phone cus the internet kept going out.
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Corby (@Corby_77) reportedI don't like nor trust Keith Pelley. He's a corporate yes man, MLSE and ownership is more worried about the bottom line than winning a Cup. When the company I worked for 18+ years was bought out by @Rogers it was never the same afterwards, happy I got bought out. #leafs
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Viscous Coupling (@BrianCanadien) reportedHey @Rogers. Been a customer for a week and already regretting it. How does one speak to someone who can help me? You either can't transfer my call, I wait an hour, or you hang up on me.
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AP (@ap210) reported@RogersHelps “Off peak hours”. I’ve been on hold for 1 hour and 5 mins now. It’s 10:48pm and I need to go to bed. Total time spent on phone or online waiting to get help from Rogers for a simple issue today = over 3 hours. Not fair and pathetic
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Karina (@Rinafong) reported@RogersHelps Hi! My internet has been down for two hours now
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Matthew Cann (@Matthew_Cann) reported@MapleLeafs @Rogers Went down to the beer league game going on and told the boys?! Now I'm jealous.
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Charlii (@Charlii_aBB) reported@RogersHelps Yes but would like confirmation that the SIM card issue is affecting many. Based on other reports I would say yes.
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Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Your customer service and tech support is absolute garbage!!! This just gave me more reason to love services.. outage since yesterday tons of complaints and rogers hasn’t declared the outages no one is looking into it?? WTAF
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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Christian Ghembu (@CGhembu) reported@allkindsXO @RogersHelps I have the same problem on my phone did you get a solution?
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Robby Reed (@RobertsonR3090) reported@RogersHelps @niner4k Rogers you have destroyed any love you got I have already cancelled my service
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Alberto Sanchez (@albisurequebec) reported@RogersHelps That's terrible! We still like being able to receive text messages. Why does the rogers sim access data on its own and for what purposes and why is the preferred sim setting ignored? Thank you
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Crypto.pearl (@Cryptopearl_) reported@Rogers Ive been on hold for over an hour. Your cs is terrible @Rogers
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Marie ♡ (@mariestellaa_) reported@RogersHelps Everything is correct and automatic time is toggled on. It eventually corrected but it seems like it’s a network problem?
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TheHat (@millhist) reported@RogersHelps Done and it gives me the same behavior. This time it was less than one minute between login attempts. Face it it is your app. Not me
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Zeus (@zeus__1334) reported@RogersHelps "You won't believe it, but I'm talking about my 5G+ mobile data. I have full bars, but the speed is abysmal; videos keep buffering and won't even play. The connection in the Stockyard area is just terrible."
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Dean Sarnecki (@sarneckid) reported@RogersHelps The new Rogers Xfinity TV service - and I still have to pay despite not having the cable access!
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps Rebooting the modem fixed the problem. I didn’t think of that first because the other apps were working ok.
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Bonnie Lee (@stitchlady) reported@RogersHelps I was told it was fixed. Unfortunately it is not fixed. And I will not waste an hour on hold to get through to technical support.