Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Toronto, Calgary, Nanaimo, Mississauga, Victoria, Cambridge, Guelph, Sooke, Montréal, Quispamsis, London, Ottawa, Scarborough and Maple.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sher
(@TheDeadAreDumb_) reported
The last few Saturdays have been spent trying to fix my @Rogers internet than working. Never had this issue before.
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Naz
(@IlesConsulting) reported
@RogersHelps Your ad concerning a Rogers plan with a new Apple iPhone 14 Pro popped up in my Twitter feed. I’m not a Rogers customer, but I would be interested in replacing my iPhone. I tried clicking on the “order now” and more info links but nothing happened - the expected pages didn’t open
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Meagan
(@YMeag) reported
@RogersHelps Internet is very bad In Cambridge Area!! Any idea when this will be resolved?
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1200 Branded
(@KingSpitzo) reported
Mannnnn @rogers is turning to a **** show! my mom been trying to get her home phone fixed for like 3 weeks now. Nobody can call her, she can’t call nobody and her dad jus passed yesterday so nobody can even get a hold of her or vice versa!! What ******** @rogers?
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Sher
(@TheDeadAreDumb_) reported
The last few Saturdays have been spending trying to fix my @Rogers internet than working. Never had this issue before.
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Matías Espinoza
(@teachaholic) reported
@Rogers hey, I have been on the phone for 45 minutes just to cancel service. Is that normal?
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Velvet Skye™
(@VelvetSkye) reported
wtf is up with @Rogers why is my Internet down again?
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W C
(@WC63090473) reported
@Rogers Except for their phone insurance...they just dont care even if you have robbed of your phone after a brutal assault. They simply just tell you...not our problem even though you pay them for the insurance
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AJ Quann
(@ajquann2003) reported
@RogersHelps can you guys disable that “automatic management” garbage on my XB7? It changes my wifi channels to channels that are in use, and gives me horrible performance. I am an IT student, and I pay you guys a significant amount per month for my service.
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downhillclimber 🇨🇦
(@scribblercopy) reported
@SNCaroline @Rogers @TennisCanada This is so funny--cause there were two indoor tennis clubs near me that were torn down to make way for (pricey) new condos.
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Moke
(@PlutoDad) reported
@RogersHelps Just missed a goal because the feed isn’t coming back from commercial properly, fyi. Add it to the list of problems with this service.
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🤫
(@TULK12) reported
This team is absolute garbage. Fire everyone #LeafsForever #bums @rogers @bell
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Ian
(@Mentok999) reported
@RogersHelps what is happening with internet service in Jarvis, Ontario. My internet has been cutting in and out all day. My router just reset itself.....
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W C
(@WC63090473) reported
@Rogers Still no solutions. @Ont_Ombudsman can help me
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Joe Blough
(@ColinDo06630918) reported
@Rogers The power to be overcharged, openly ripped off with slow bandwidth and to talk to customer service in India with a guy named “Gary”…
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Indigenous Man
(@SmuggyBear80) reported
from
Calgary, Alberta
@RogersHelps Tried several times to pay my wireless bill. Keeps failing. Can't use the app, the phone line doesn't give you the option to pay. The website encounters an error and fails to take payment. Wtf is wrong with your payment system?
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Moke
(@PlutoDad) reported
@RogersHelps Can’t rewind, can’t watch alternative NHL broadcasts, streams won’t play when the app refreshes the next day, closing the app forces a re-login, audio goes out of sync, video quality is terrible… I know you’re aware of these issues because lots of people complain about the same.
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Kevin O'Hara
(@Kevin_VA3KVI) reported
@Rogers internet out again! Third day in a row! Not to mention overly frequent outages since June, including your nation wide fiasco i July. I'm starting to wonder why I should continue to pay for such unreliable service. Get your **** together!
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TORHABSFAN
(@TORHABSFAN) reported
@NHL @Sportsnet @Rogers who's **** do I gotta suck to get rid of these God damn digital ads on the boards?
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Shikoru ♑
(@GaleWarrior) reported
@Rogers Hey. I haven't had cell service since Tuesday. What's up?
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Rkn2559
(@rkn2559) reported
@RogersHelps Service is appalling. Been trying for 3 days to cancel Ignite services due to a move away from a Rogers area. Been given the runaround.Dept to Dept. No one knows where to send me. It’s insane.Called ignite directly.Ended up at regular and they “couldn’t “ help.
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Moke
(@PlutoDad) reported
@RogersHelps Absolutely embarrassing for a major broadcaster to offer a platform as bad as Sportsnet Now.
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Santosspicystuff
(@Santosspicystuf) reported
@Rogers the kings of the bait and switch. Never forget people, contracts are two sided. Some companies forget they have obligations too. Shame on you Roger's. Lying thieves.
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Matías Espinoza
(@teachaholic) reported
Hey @Bell . Funny story! I just hired your offer for internet in my house. Very next day is not working, and you are going to set me a technician on Wednesday (3 days later). It’s faster to call @Rogers and just cancel my cancellation.
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Moke
(@PlutoDad) reported
@RogersHelps Are there plans to fix any of this? Is this the quality we can expect all season?
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AP
(@Snoop__P) reported
@RogersHelps Just responded with an address of the issue. You can evaluate but any solution that doesn't include moving this line is not acceptable. Im not a Rogers customer and do no appreciate this intrusion on my property. This is complete bs because it's your technician that ran this line
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shoeboxgold
(@vmdesousa9) reported
@Rogers Prepare for lots of service interruptions… just saying
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Joelle
(@Joelle_C_B) reported
I want to blast @Rogers so bad for what I'm going through right now. I shouldn't have to spend most of my Saturday on the phone trying to change a service on my account. I'm fuming!
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Simon Cohen 🇺🇦
(@ActuallySimon) reported
@CircularLogic89 @RogersHelps Gotta be cheaper than having customers cancel because you couldn't provide reliable service.
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Simon Cohen 🇺🇦
(@ActuallySimon) reported
@CircularLogic89 @RogersHelps Sounds great, what's the problem?