Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Richmond Hill, Calgary, St. Thomas, Toronto, Mississauga, Montréal, Thornhill, Brampton, Pickering, Langley, Halifax, Orangeville, Fredericton, Whitby and London.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
TV | |
| Calgary |
Internet | |
| St. Thomas |
Internet | |
| Toronto |
Total Blackout | |
| Calgary |
Wi-fi | |
| Mississauga |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
John Doyle
(@MisterJohnDoyle) reported
@RogersHelps Is there an outage in downtown #Toronto..? Trying to do my work here.
-
Lissa Who
(@lissa_who) reported
@RogersHelps I signed up for an Ignite bundle today, and my service agreement was NOT what was verbally promised. I called your customer support line, and he put me on hold for a few minutes, said he would transfer me, and then transferred me to a closed department. I'm not happy
-
Carter
(@__cartersmith) reported
@Rogers what the heck is going on?! The internet has been down yesterday and again today. I can’t believe I’m paying for this 🫠 I can only imagine what my cell bill is going to be this month. I really hope your compensating your customers who are affected by this
-
Carolyn Fenwick
(@cfen74) reported
@RogersHelps My internet is down (in Ottawa).
-
Metis_Proudly On The Fringe
(@ALR67v3) reported
@RogersHelps When will the outage affecting Eastern Ontario be fixed? Or should I call Bell now that Fibe is available in my area?
-
CbassPlays
(@Cbass_Plays) reported
Hey @Rogers I'm getting really tired of seeing your ads on billboards saying Nova Scotia's most reliable network. When I lived in Toronto from 2003 till 2014 you guys were among the worst I've had experience with. Take them down or face class action & have to prove your statement
-
Jonah Mammon
(@jonah_mammon) reported
@Rogers @RogersHelps WIFI & TV Down In Thornhill, ON. Please get it fixed!!!!
-
mykel
(@chillvibejosh81) reported
.@rogershelps did all the retarded kids microwave their **** poop sandwich concoctions in there?
-
Mrs.A
(@maskedmama2020) reported
@RogersHelps If you want to @RogersHelps then get someone to return my call! Someone who actually has the power to do something! This is a ridiculous lack of customer service. 21 customers in our community are leaving Rogers for this reason. I've DM'd my number.
-
Flo Schubert
(@FloSchubert1) reported
@RogersHelps @RogersHelps I am disappointed too - trust me! And no thanks - I am done. Already spoke to Bell. Rogers - Never again!
-
Carter
(@__cartersmith) reported
@RogersHelps what the heck is going on?! The internet has been down yesterday and again today. I can’t believe I’m paying for this 🫠 I can only imagine what my cell bill is going to be this month. I really hope your compensating your customers who are affected by this
-
Felix Wong
(@wongfelix88) reported
I get it, planned interruptions happen to upgrade service. But @RogersHelps did not notify anyone on our street until internet was OUT. And then it's like: oh right, it'll be out until the 20th.
-
CircularLogic
(@CircularLogic89) reported
@TobyMB @Apple @RogersHelps It disappointng to have your device stolen but it's not their problem
-
Aurelia Cotta
(@AureliaCotta) reported
@IdleNoMoreNadia @RogersHelps Jerks. I still say move your account, you are paying an outrageously large amount for cell service in Toronto.
-
Liam
(@c2_liam) reported
@RogersHelps Is service being interrupted in Embrun, Ontario? Wifi keeps coming off and on again. When should I expect it to be back?
-
FullyVaccinatedNadia🌻🤍💛❤️🖤🌻
(@IdleNoMoreNadia) reported
@AureliaCotta @RogersHelps I would, I’m just worried about having to wait until everything is paid off and then they’ll probably bribe me with some BS adjustments just to keep me a “loyal” customer
-
TMB5
(@TobyMB) reported
Still @RogersHelps and @Apple not able to help
-
Jaime Alvis
(@alvisjaime) reported
@RogersHelps Not TV service in Barrie (Silver Maple Crescent). Last week we had issues with internet. Very very disappointed. Please investigate, thank you
-
Kyle Dicker
(@KyleDicker) reported
@RogersHelps is internet down in Toronto?
-
Aurelia Cotta
(@AureliaCotta) reported
@IdleNoMoreNadia @RogersHelps But whatever they offer will never be as good as what you can get elsewhere. With every company, no point in customer loyalty anywhere. Only new customers get rewards and great deals anywhere. And even the best deal from Rogers is much higher than any other company.
-
Marshall Lemon
(@Marshall_Lemon) reported
Hi @Rogers! You didn’t cancel my account 2.5 years ago. Now your collections agency is billing me over $1000. The email and phone you “notified” were discontinued with the account. Your staff keep transferring me, hanging up, or leaving me on hold. Fix this.
-
joseline
(@monclerboots) reported
@chillvibejosh81 @RogersHelps i dont like this path you're going down
-
Felix Wong
(@wongfelix88) reported
Hey @Bell_Support, you might have a bunch of customers looking to switch to you after @RogersHelps completely **** the bed on our street and are leaving us without service for days.
-
Umair Ali
(@umair_02) reported
@RogersBiz what a ****** service you guys have. Don’t treat your customers this way
-
Mrs.A
(@maskedmama2020) reported
Hey @rogers our whole community has been contacting you for weeks now about lack of service. After an hour on the phone today they dropped my call and didn't call back. Why are we paying for service you're not providing? Horrendous customer service! No Internet No TV #rogersout
-
Hitendra suthar
(@Hitendrasuthar) reported
Now person on call said I am getting promotion so can’t help you! If just want to charge people more than why do you give promotions. @Rogers I want my wifi connection today anyhow. #sameonyou #worstservice #rogerinternet
-
Kevin OCallaghan
(@kevynocallaghan) reported
from
Township of Selwyn, Ontario
Hey @Rogers do better at upgrading customers that have been with you 25 years. Appalling treatment at your Peterborough location. Fail at #customerexperience
-
Flo Schubert
(@FloSchubert1) reported
@RogersHelps I am fed up with your service! Nothing ever constantly works! @Bell can you help and provide reliable internet?
-
Hitendra suthar
(@Hitendrasuthar) reported
@Rogers worst worst worst experience! While I bought plan, sells guy offered connection in 3 day but then scheduled after 10 days, and again then they cancelled appointment and rescheduled after 4 more day. That’s how do you provide service? Don’t ever go with Rogers wifi
-
Aurelia Cotta
(@AureliaCotta) reported
@IdleNoMoreNadia @RogersHelps I get it…it was hard for me to leave too. Seemed complicated. I finally just went into a store and started asking qs. It should say on your bill what is left to pay for a phone if you got one. And you pay ahead a month for service.