Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 07: Problems at Rogers
Rogers is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Toronto, Brampton, Burnaby, Coquitlam, Mississauga, Ottawa, Winnipeg, Calgary, Stouffville, Newmarket, Ajax, Sault Ste. Marie, North York and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
TV | |
| Edmonton |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Brampton |
Internet | |
| Burnaby |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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neil
(@n0tneil) reported
@Rogers @RogersHelps will your customers be getting refunded or compensated for the 12+ hour outage in call service we’re going through right now? This is almost as ridiculous as my $150/mo phone bill itself.
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AK Renaissance
(@RenaissanceLby) reported
@ShireenSalti @Fidomobile Apparently @Rogers has been down all morning too
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Sean Mancuso
(@SeanMancuso) reported
@RogersHelps Still not working. When is this going to be fixed? Hard to work without my phone.
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H
(@abumadyani) reported
@faneezy @Rogers PFFFT it's rogers they wont do **** they'll tell you some bs like pay more money, and you will get extra
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tony wosk
(@middlechildfilm) reported
@RogersHelps How long can we be expected to be without service?
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🌺Annie-🌸
(@annieboo1972) reported
@RogersHelps We better not have been hacked. Fix the cell phones!
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Liam Gillanders
(@gillanders_14) reported
@RogersHelps "SOME" are experiencing issues? More like the whole country. SMH
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Bill Clunas
(@BillClunas) reported
Starting to realize that 2-factor authentication, using your cell phone, can be a BIG problem when the Network is not working!!! I can't access anything today that requires a text to my phone 😒 Anyone else having this problem? @rogers #rogersoutage
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neil
(@n0tneil) reported
@Rogers @RogersHelps will your customers be getting refunded or compensated for the 12+ hour outage in cell/data service we’re going through right now? This is almost as ridiculous as my $150/mo phone bill itself.
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amanduh
(@amandy72) reported
i had service the whole morning and now my service cut out bruh @Rogers
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Mary Ann Torres
(@MaryAnnToronto) reported
@Rogers - my service interruption has not being intermittent. I haven’t had service AT ALL for at least 4 hours. Any indication how much longer we can expect to be disconnected? @RogersHelps
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Pickled Ginger
(@PickledShnugins) reported
@RogersHelps any updates? Haven’t had service since 9am
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Diana Spencer
(@moderndaydianas) reported
@RogersHelps Do you know the definition of intermittent? I haven’t had cell service or cell data for almost 8 hours..... With how much money you charge monthly shouldn’t your “team” have fixed this way faster???
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libraluxury
(@libraluxury) reported
I choose to pay the high bill payments so i dont have these problems & look at me with these problems @Rogers @RogersHelps #rogersdown
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elaine ❀
(@elaineeyxo) reported
On days like these, I wish I didn't get sucked into the FREE tablet and finance program with @Fidomobile -- now @Rogers and Fido is down and I can't even leave my contract. The ONE year that I decide not to buy my phone outright. :') #rogersdown #vancouver #fido
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sara8jane she/her
(@sara8jane) reported
Dear @RogersHelps can you fix this cell service already! Signed a paying customer....#FirstWorldProblems #WedontHaveAHousePhone #IWantToCallMyDad
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🌹Lover of Wisdom🌹
(@tdots_realist) reported
@Rogers fix up
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ANUHLOG
(@anuhlog) reported
@RogersHelps Majority of Ur customers are paying 70-100$ a month, double as much as any other country in the world, I expect problems to be fixed within the hour, not still not fixed 12 hours later, good my internet is with bell
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LindsayJane
(@lindsayjaneyyc) reported
@Rogers @RogersHelps @jennaamxo It’s not intermittent. I’ve had absolutely no service for a few hours. #yyc
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Amy Ackles
(@AmyAckles_) reported
@RogersHelps when do we expect services back? It's been going on 6 hours of problems... I have clientele to talk too... this whole day has become unreliable.. I hope I NEVER have to do bounce from wifi hotspots again. We pay you good money. #hurryuppls
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Bryan Smith
(@smibryan) reported
@RogersHelps @Rogers extremely frustrated! How the hell has service been out for 3hrs!!?!!??!
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David Procopio
(@wakeup2david) reported
Any update on this outage @RogersHelps it is getting quite frustrating and impactful.
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fleabag
(@lmaobye) reported
@RogersHelps worst piece of **** company
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Bonnie Bar
(@Bonbar50) reported
@Rogers very hard to get dad into emergency care with no phone!!!! Out in BC
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Erica Milley
(@erca_mlly) reported
@ShachiKurl @Rogers My work phone is Rogers and no service. My personal phone is not rogers and full service. The perfect balance!
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Basem Shams
(@basem64) reported
@RogersHelps my parents are seniors and they are in a critical health situation and now they have no service on their phone. I need compensation. sent you a dm
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Christy
(@ChristineBist) reported
@Rogers @RogersHelps FIX IT
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Graham Torn
(@StraylightDigi) reported
@RogersHelps the lack of transparency to scope and scale of outage compared with services like Zoom or Slack is disappointing.
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Abdalfatahhamid07@gmail.com
(@abdalfatahhami) reported
@RogersHelps Seriously how long will it take l have any important appointments in phone call in the next few 50 minutes how will I do that without service l'm not happy at all
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jessica
(@meowblackk) reported
@RogersHelps I'm up North in Ontario & no service. You guys should be crediting all of us experience this issue. Terrible. What about people who have ONLY a cell phone. #rogersoutage @Rogers