Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 30: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Kitchener, Oromocto, Ottawa, Markham, Brampton, Québec, Edmonton, Halifax, Saskatoon, Montréal, Calgary, Scarborough and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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matthew
(@mtthwmcdckn) reported
@ChrisKFilms @Canucks @Rogers Oh no what will we do we traded a 3rd for an nhl defenseman we have the worst management in sports
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laurenw
(@laurenwharton) reported
Going on 48 hours without internet, @RogersHelps sent a tech to the wrong address this morning, tried to book a new appt and was told systems are down and would get a confirmation text later. 3+ hours on and no confirmation or follow up yet 👍🏻
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Justin Mercier
(@Justin__Mercier) reported
When @Rogers charges you a service fee for nothing I love when a company I’ve been with for over a decade ***** me any time they can it’s incredible I’m cancelling in a world where everything is getting more expensive I’m not just going to sit here and take this!
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Adam
(@MakaveliCash) reported
@ShawniganCanuck @Canucks @Rogers you are correct. well still not bad since we freed up some cap space.
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Ron
(@BigManRonnie) reported
@RogersHelps @Rogers is ****. I switched my cell 2 months ago. Next is my home.... I need reliable internet. Rogers is NOT that....
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Chris 🇺🇦
(@ChrisKFilms) reported
@MhmBrando @Canucks @Rogers Blah blah blah. I heard **** like this from people like you throughout the entire Benning tenure.
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Hemant
(@HemantWalia28) reported
@Bell hi, do u guys have twitter handle for complaints like pathetic customer service, no internet available for 18 hours now? If yes, plz tag me. You guys are pushing me to go back to @Rogers
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Brent
(@dirtyburger83) reported
@CsorbaJordan @Canucks @Rogers Ahh my bad
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Sterling Archer
(@Sterlin93276095) reported
@RogersHelps Day 4 of constant internet outages in Mississauga. Still no resolution. Still no explanation of what the problem is. Great job Rogers.
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B_Canada
(@McgaCanada) reported
@Canucks @Rogers Dermott sucks, half the price so I guess that’s a Canucks win
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riley (number one Superpig fan)
(@rileywbaker) reported
@Damiannooo @Rogers it's because the big three conspire together to control the market. no real competition means no reason to improve speed or reliability or to lower prices. candians pay the most and get the worst telecom services in the world because of corruption. **** you Rogers. @RogersHelps
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𝚎𝚏𝚏𝚢 𝚓𝚎𝚝𝚝𝚜
(@effyjetts) reported
@Rogers installed internet and phone for my in-laws on Friday. Doesn’t work. Number ported over from another provider, now somewhere in limbo (?) so they can’t receive phone calls. Modem can’t be added to account. No internet. No updates. No estimated time or date for fix. Awful.
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𝚎𝚏𝚏𝚢 𝚓𝚎𝚝𝚝𝚜
(@effyjetts) reported
Nearly an hour ago, the @Rogers support line assured me I wouldn’t lose my spot in the queue, and I should hear back from an agent within “11 to 16 minutes”
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@RogersHelps I've had an issue for about 2 weeks now. Descriptive video is on for random shows on specific channels. I cannot turn it off. Please help
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TJ Taylor
(@tj2don) reported
@Rogers Are you trying to sell phones or drive customers to your competition? If Marchand is your idea of a reward then your company has many problems with values and fair play!
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Kat (they/she)
(@itdobekat) reported
@bigbadbaldrandi @quinoalingus PRETTY SURE ITS A @Rogers PROBLEM CUZ THEIR INTERNET SUCKS
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M A R N S
(@marnsx16) reported
@Canucks @Travis_Dermott @Rogers Treat him well everyone! Will miss you Dermott
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grace 💫
(@graciedrewwho) reported
Another “wonderful” conversation with @Rogers. Internet went from totally fine to completely down, and apparently they won’t be able to send someone to fix it for three days. We live 20 minutes from the downtown of a major city, but there are no techs available in our area… ugh
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courtney
(@courtneymbe) reported
@RogersHelps my internet is down in M6G location. Wondering if this is being resolved??? Heard there’s an outage but want to know if this is being taken care of and when I can expect internet again.
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cath
(@quirkyegirl) reported
,@Rogers **** U STOP GOING DOWN
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Kat (they/she)
(@itdobekat) reported
@Bell_Support @RogersHelps omg look at that SPEEDY CUSTOMER SERVICE!!! i bet their wifi actually WORKS
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Biaggio Biondo
(@BiaggioBiondo) reported
@Rogers @TennisCanada Those courts are not out of the kindness of your heart. Continual hikes in service fees are a given... The most annoying part is dealing with Rogers when renewing... Most painful HOURS ever.
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alberto
(@twistedleafs) reported
@tensevowel @Canucks @Rogers So damn cruel 😤
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Sterling Archer
(@Sterlin93276095) reported
@RogersHelps Rogers internet (Mississauga) has been up and down for days. No explanations other than “it’s not just you, it’s everyone in your neighbourhood” and “we’re working on it”. Oh and now “there’s been a delay in fixing the problem”. 🙄 Did they get hacked or something?
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Drew Martin
(@drewzhouse) reported
@RogersHelps You’re not getting it…are you a bot? They restored my services for 1 ****** day…if a customer breaks an agreement what happens? Services suspended…what happens when it’s YOU guys breaking the agreement?…”we’re sorry, you’ll have to take it up with that department
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Ryley
(@Ryley322) reported
@Rogers i hate you, you guys have issues in a day next day be fine and next day goes ****.
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BrettdrC®🇨🇦|Don’t be the ****|
(@brettdrc) reported
@PartPhil @Rogers FAIL
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Reggiano’s Dad
(@ToddHeintz) reported
@Canucks @Rogers Hamonic was a problem. So this is nice but not in any way gamechanging. But see earlier tweet re not making the playoffs this year. Trade some players to restock for next year and beyond.
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🌸
(@jeremycuddles) reported
@Canucks @Rogers Yeah, this will help our terrible blueline.
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Drew Martin
(@drewzhouse) reported
@RogersHelps Why should I have to do all of that when I’m driving? And why should I have to deal with poor service in a major city? For the amount we pay for your services we shouldn’t have to