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Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Edmonton, Toronto, Mississauga, Vancouver, Montréal, Newmarket, Richmond, Brampton, Oshawa, North York, Victoria, Scarborough, Calgary, Ottawa, and York.

CityProblem TypeReport Time
Edmonton Internet 6 minutes ago
Toronto Internet 38 minutes ago
Toronto Internet 1 hour ago
Mississauga Internet 1 hour ago
Toronto Internet 1 hour ago
Edmonton Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • omattaas
    Rachel (@omattaas) reported

    @Rogers is really making it difficult to cancel an nhl subscription that is no longer wanted. Bought a subscription on this day last month, second payment came out today will not give me a refund for todays payment or a cancelation. Really not impressed

  • etimmerman
    Ed Timmerman™ (@etimmerman) reported

    @RogersHelps I’ve been on the phone with Rogers for 73 minutes (and counting) now waiting for the 4th Service Representative as I keep getting transferred to another department. #rogersdoesnothelp

  • shervinfazel
    🌟𝚂𝙷𝙴𝚁𝚅𝙸𝙽 𝙰𝙻𝙴𝚇𝙰𝙽𝙳𝙴𝚁 𝙵𝙰𝚉𝙴𝙻🌟 (@shervinfazel) reported

    @Rogers I’m APPALLED at the back and forth on trying to get an issue straightened out with my senior parents’ account. Meanwhile, they are being overcharged every month. Apparently it’s too much to ask to be transferred to the “Bulk department”.

  • mcloreto
    Chris Loreto (@mcloreto) reported

    .@Rogers You still suck. Wi-Fi down again - 3rd time today. #rogers

  • bean_baines
    Scott Baines (@bean_baines) reported

    @RogersHelps ignite wifi keeps dropping and all parental controls are not working- 3rd day straight while restarting and rebooting without success. This service is not cheap and is archaic. I can’t get in touch with a representative at all. Please assist

  • Milo_2000
    milo (@Milo_2000) reported

    @RogersHelps is there an internet outtage in Vaughan?? Service has been dropping ever since the new hospital opened. Can't log into Internet for the last hour.

  • boaterboi
    ***** Lefty (@boaterboi) reported

    @Flagpole_Canada @RogersHelps Why admit anything, ppl are still paying for the service. "Deregulation will be good" they said. "They'll have choices" they said. 😒

  • RBCDQuigley
    Darrin Quigley (@RBCDQuigley) reported

    @pddepalma @Rogers Never a doubt #LeafsForever

  • priyanka0389
    priyanka jain (@priyanka0389) reported

    @Rogers I have moved from British Columbia (BC) to Ontario. Still on my bill I am charged taxes for BC. I called in twice and requested to speak to management team but call is kept on hold without any response. Very poor customer service experience. Not expected this from Rogers.

  • KingJB
    KingJB - PITM (@KingJB) reported

    @Rogers Whats the ETR for the outage at m1k 4p8... its been over 12 hours now @RogersHelps @Rogers

  • goouch78
    Whitie (@goouch78) reported

    The only way to watch #HockeyDayInCanada is on mute. @Rogers it sucks.

  • CodyFrancis19
    Cody Francis (@CodyFrancis19) reported

    Update 🚨Somehow my internet no longer work. After dealing with tech support, right after hanging up the phone internet goes out. Kinda suspicious IMO. I believe a technician will need to come out , but I don’t understand why as right before there were no issues. @RogersHelps

  • nandishyajnik
    Nandish (@nandishyajnik) reported

    @dbhoops_ @Rogers I have the top end service and yet the internet still kicks out. They should be working on bandwidth pronto.

  • ldboffice
    Lucy G DeBlasis (@ldboffice) reported

    @RogersHelps having trouble with my parents land line at Victoria Park and Van Horne in North York. They are elderly and have no phone service !! Help!!

  • 76songbird
    Kestemmler (@76songbird) reported

    @RogersHelps Here we go again. Daily occurrence of service dropping. Why why why. The last “fix” didn’t even last 3 weeks.

  • PLloydHenry
    Phiona Lloyd - Henry (@PLloydHenry) reported from Brampton, Ontario

    On the phone with @Rogers @RogersMediaPR @RogersBiz again - this is becoming a weekly, if not daily event. When is our government going to hold these companies accountable to customers? When will I have stable #Internet service?

  • BrotherFree
    Freedom (@BrotherFree) reported

    @RogersHelps any idea why some of the devices on our home network are suddenly unable to connect, something about captive portal?

  • thepringler86
    The Pringler (@thepringler86) reported

    @Simmsation Oh man @rogers and @bell RUINED watching hockey. Bell and their “let’s talk” (then firing the majority of their staff less than a month later) and Rogers fake corporate virtual signal woke fest... I just want to watch hockey FFS!!!

  • Patrick416647
    Patrick Leu (@Patrick416647) reported

    @dbhoops_ @Rogers If you call them, they should give you a discount for not getting the full service you are paying and if the issue is their fault. The threat to leave will only work if you have been a customer for a while. Good luck.

  • ftwandreaa
    ✧ andrea ⁷☁︎ (@ftwandreaa) reported

    @RogersHelps hi rogers does your support line have a chinese option because my contract is ending soon 🙏

  • spicytunaroll2
    spicytunaroll__ (@spicytunaroll2) reported

    @RogersHelps any info on the Scarborough outage since last night? M1K5E1

  • dbhoops_
    Devi (@dbhoops_) reported

    @Afsh18_ @Rogers Rogers or Robbers? ******* service.

  • K_dot_ali
    Khudija A (@K_dot_ali) reported

    @dbhoops_ @Rogers And um yah if you aren’t getting full service you shouldn’t have to pay full price, ridiculous

  • KingJB
    KingJB - PITM (@KingJB) reported

    @Rogers net, home phone and cable is down

  • swong4824
    Stephen Wong (@swong4824) reported

    @RogersHelps @bjxl989 We've been down since 12 PM

  • Melakneezer
    Melanie Garcia (@Melakneezer) reported

    @dbhoops_ @Rogers Garbage!

  • glen_george
    Glen (@glen_george) reported

    @RogersHelps hi, my internet has been very spotty all day in Etobicoke. Is there any outage in the area?

  • shamwow712
    Sham (@shamwow712) reported

    @dbhoops_ @Rogers D - update router. It should fix your issues. Their modems/routers suck. I got an a Apple router. Has barely dropped since I got it 5 years ago.

  • KrishanaSankar
    Dr. Krishana Sankar 🇬🇾🇨🇦 (@KrishanaSankar) reported

    .@Rogers @RogersHelps my services are down again, kindly help! DM'ed your account!

  • Varify
    hus ♡ (@Varify) reported

    fix your dog **** internet already for the love of ******* god PLEASE @RogersHelps