1. Home
  2. Companies
  3. Rogers
Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 55% Internet (55%)
  • 16% TV (16%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% Phone (5%)
  • 4% E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Vancouver, Markham, Toronto, Champlain, North York, Guelph, London, Edmonton, Calgary, Ottawa, Brampton, Victoria, Saint John, Chestermere, and Kirkland.

CityProblem TypeReport Time
Vancouver Total Blackout 2 hours ago
Markham E-mail 3 hours ago
Toronto Wi-fi 3 hours ago
Champlain Internet 4 hours ago
Toronto Total Blackout 4 hours ago
North York E-mail 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MacDoug1
    BatmanAndRobert (@MacDoug1) reported

    @mikeszeller @Rogers Because I was already with Rogers. I never had a problem until I'm cable box died in December and that box wasn't available anymore.

  • TRG_1867
    TRG (@TRG_1867) reported

    @MaahirMomtaz12 @Garnet_2203 @Rogers Are you dense? An early retirement offer isn't a forced retirement. They did the same thing with the federal public service this year and barely anyone left. You must be young, you don't really understand how things work as you age.

  • drewtheprinter
    Drew Harris (@drewtheprinter) reported

    @RogersHelps @dprihodko How can he let you know, if he has no service to connect ?!!

  • WingerRigh98243
    Liberal Right Winger (@WingerRigh98243) reported

    @Garnet_2203 @Rogers so stupid cope

  • CraigDeCraene
    Craig DeCraene (@CraigDeCraene) reported

    @RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps I haven’t noticed this issue before. I think it was just a one off but it was like something wasnt realizing that a commercial break was occuring.

  • rosie744
    RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported

    @RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.

  • DaleDisill
    Dale Disill (@DaleDisill) reported

    @LeafsandJays97 @MapleLeafs @Rogers Share price is down 20% over the past 5 years. Shareholders gotta be angrier than Leafs fans. What a ******* horrible company in addition to horrible NHL owners.

  • boomrs
    SMB🇨🇦 (@boomrs) reported

    @Rogers I recently upgraded my plan, and now can’t access subscriptions through Roger’s due to what you are telling me is a software glitch and there is no work around. I have spent hours with your help desk! Anyone else??

  • big_fan2019
    big_fan2019 (@big_fan2019) reported

    @RogersHelps Better service outside

  • Rtyu1148534j
    Rtyu (@Rtyu1148534j) reported

    @RogersHelps @_slime_man Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @laurenrjacobs @RogersHelps Wireless plans and Wireless Home Phone plans are different services. They may both be 'mobile' services, but they are not the same nor interchangeable, hence the need to port the service over

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps anyone watching the Blue Jays game on Sportsnet 4K station #507 have issues with the sound cutting out? I find this happens frequently on 4K stations on Rogers cable.

  • StormSilvawalk1
    Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported

    Just tried using @Rogers @Starlink for texting in Gatineau Park where cell signal drops out but got nothing. The cell signal dropped as expected but there was no satellite connection for SMS. Is this area not in service due to traffic or something? Pretty disappointed.

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps we’ve lost phone, internet and TV. Is there an outage?

  • GreenPixelField
    ❀ Mark ✿ (@GreenPixelField) reported

    @Rogers I promise you I'll never get your services. You have some of the rudest salespeople I have ever experienced. All so damn pushy and rude. How is mocking me supposed to be a sales tactic? It could actually be the best price locally (though I severely doubt it) and I won't

  • Lunar_Dusk
    Luminier (@Lunar_Dusk) reported

    @RogersHelps Currently I didn't close my account and the last payment still not yet proceed it. Please check and ASAP to solve it. Whenever the last payment done I will be cancel my bank account

  • bslobodin
    Boris Slobodin (@bslobodin) reported

    @RogersHelps i was able to reach someone in sales, and they were kind enough to explain that your system routes support based on area code not based on the actual location of the customer account. because i have 604 mobile numbers and live in ontario, i can only call after 12pm...

  • LeafsandJays97
    e-Kingcorey97 (@LeafsandJays97) reported

    @DaleDisill @MapleLeafs @Rogers No I didn't LMFAO I said they don't give a **** about some random people on twitter wanting them to sell their part of the Leafs

  • tford1494
    Lily_lou-mom (@tford1494) reported

    @RogersHelps It won't fix on app

  • bslobodin
    Boris Slobodin (@bslobodin) reported

    @Rogers pure comedy, @Rogers chat agent can't help me, but they called me to connect me with the proper team, and that redirect immediately gave me the same "currently closed" message and hung up. maybe they should reconsider mass layoffs?

  • JaysChatterBX
    Blue Jays Chatterbox (@JaysChatterBX) reported

    @RogersHelps @gregrieben Lol rogers help is a total troll account

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)

  • burlivespipe
    dmolson (@burlivespipe) reported

    @Corey898912 @Garnet_2203 @Rogers Only weak cons want us to sign a bad deal that the bloated orange bully would rip up anyways…

  • AmanRattanpalX
    Aman Rattanpal (@AmanRattanpalX) reported

    @RogersHelps I DID BUT THEY ARE UNABLE TO HELP.

  • GCapocchio46386
    Gerardo Capocchione (@GCapocchio46386) reported

    @Garnet_2203 @Rogers What's your point here. They were full time jobs yo dumb ***. Whereas the US gained 115K. Keep those elbows up you idiot.

  • tuputocreador
    telasalfonso (@tuputocreador) reported

    @RogersHelps Nothing happened, I didn't get my problem solved I lost my patience.

  • DaleDisill
    Dale Disill (@DaleDisill) reported

    @LeafsandJays97 @MapleLeafs @Rogers You just said they don’t give a **** about the fans. That means they hate em.

  • GuyaneseChild31
    SAS. (@GuyaneseChild31) reported

    @RogersHelps I've never seen customer service as useless as yours. Been on the phone trying to resolves something and just been transferred back and forth the entire time.

  • G_Baby57
    G-Baby (@G_Baby57) reported

    @Garnet_2203 @Rogers damn if only they kept them around to horas me with spam phone calls