Rogers service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (59%)
• TV (13%)
• Wi-fi (12%)
• Total Blackout (6%)
• Phone (6%)
• E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Bracebridge, Montréal, Vancouver, Toronto, Brampton, Ottawa, Markham, Guelph, Edmonton, Kitchener, Nipigon, Oakville, Bells Corners, Mississauga, and Cambridge.

City	Problem Type	Report Time
Bracebridge	E-mail	9 minutes ago
Montréal	Wi-fi	11 minutes ago
Vancouver	Internet	20 minutes ago
Toronto	Internet	26 minutes ago
Toronto	Wi-fi	32 minutes ago
Toronto	Total Blackout	49 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  d (@dfinnman1997) reported 6 minutes ago

  @SportsnetPR **** you @Rogers scumbags

• 
  SNC Trader (@SNCTrader) reported 10 minutes ago

  @RogersHelps One of the phones we received through Rogers certified pre-owned program is having issues with its microphone during calls and I need to know which department to contact to get it exchanged/fixed. The phone is about six months old.

• 
  Flo Bernard🇯🇲🇨🇦 (@floMbernard) reported 11 minutes ago

  @RogersHelps no service in my area are there issues. Holding for a specialist for half an hour now

• 
  christina carriere (@christinacarr10) reported 12 minutes ago

  @Rogers My internet has been out for almost 2 hours. Are there any issues in the Eglinton and Hurontario area?

• 
  🇨🇦B1g T1ny Bubbl3s🇨🇦 (@b1g_t1ny) reported 12 minutes ago

  @Hky_Illuminati_ Get ****** @Rogers . Do the right thing. **** monopolies

• 
  Nesta ౨ৎ (@nestapendragon) reported 13 minutes ago

  @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

• 
  𝚃𝚛𝚊𝚟𝚒𝚜 𝙾𝚠𝚎𝚗 𝙼𝚎𝚑𝚛𝚎𝚛 (@travismehrer) reported 14 minutes ago

  Wow. @Rogers is really trying to out-@Rogers themselves today. Up for 5 minutes then down 20-60 minutes. And no issues during the actual storm yesterday. But merging with Shaw was going to makes things better…

• 
  Paul Alberstat (@alberstat) reported 14 minutes ago

  @rogershelps What kind of a rubbish technical support do you have when I have been on the phone on hold for 2 hours and fifty minutes with no answer?!?! Incidentally this isn’t the first time. #worstcustomerserviceanywhere

• 
  Umakant Saini (@umakant_saini) reported 14 minutes ago

  @RogersHelps I got connected and all the agent said he can’t help it. What should I do now, use consumer form or CCTS?

• 
  Chris R (@polloyumyum) reported 22 minutes ago

  @Sportsnet @Rogers hey, **** you for not renewing your deal with CBC so they can air hockey night in Canada. My contract with you is ending soon and I will not be renewing, you greedy *****. I hope more people cancel theirs and stop paying for your ****. SN is a joke anyway.

• 
  t. (@picklesandpear) reported 24 minutes ago

  @RogersHelps The issue is not the sim, the issue is the network, this is day 7 with TERRIBLE NETWORK wherever I go! Your support team is NO HELP i am at my limit with your company

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 24 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  Auburn Wild (@AuburnWildnet) reported 25 minutes ago

  @sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada

• 
  David Webb 🇨🇦 🍁 🇺🇦 (@macrurdn) reported 29 minutes ago

  @Rogers @RogersHelps . Don't ever have any telemarketer call me don't email me don't do anything. Everyone should disconnect from Rogers ASAP. I don't want your phone I don't want your cable I don't want crap from your garbage organization. #hockeynightincanada #HNIC

• 
  Bonnie Lee (@stitchlady) reported 29 minutes ago

  @RogersHelps is there anyone available to help with a technical problem?

• 
  meh (@gongshow922) reported 35 minutes ago

  @AngryPossum69 @Rogers I would love to but I'm never going back to Telus

• 
  The Old Nerd (@The0ldNerd) reported 36 minutes ago

  @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...

• 
  Willken (@WillkenOne) reported 36 minutes ago

  @RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.

• 
  Lulu (@lulu5109) reported 41 minutes ago

  @Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.

• 
  👻BassBoosterz🎃 (@MrBassBoosts) reported 43 minutes ago

  @RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened

• 
  Rhaimon (@Earthoak01) reported 43 minutes ago

  @SportsnetPR @Rogers and @Sportsnet never cared about Canadians and this should confirm it for even people with their head in the sand.

• 
  Nesta ౨ৎ (@nestapendragon) reported 44 minutes ago

  A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.

• 
  Proud Canadian (@miketaylorTO) reported 46 minutes ago

  @Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.

• 
  FancyOldLady (@FancyOldGal) reported 47 minutes ago

  If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

• 
  Cam (@SpitsLeafsFan) reported 52 minutes ago

  **** YOU @Sportsnet @Rogers

• 
  skhp 🇨🇦 (@skhp_) reported 56 minutes ago

  @Rogers why has service been so slow or non existent the last couple days in the GTA?

• 
  Pam (@pammcgugan) reported 59 minutes ago

  @Smil3yAngel This sucks @CBCNews @Rogers

• 
  CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported 1 hour ago

  @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

• 
  Curtis Martin (@CurtisMart32873) reported 1 hour ago

  @Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions

• 
  DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported 1 hour ago

  @RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.