Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Edmonton, Toronto, North Vancouver, Calgary, Pickering, Durham, Kitchener, Newmarket, North York, Ottawa, Mississauga, Oshawa, Moncton, and Toronto county.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 14 minutes ago |
|
Edmonton
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
|
North Vancouver
|
Wi-fi | 3 hours ago |
|
Calgary
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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D.A.B.🗣️🏴☠️🦓🦊 (@villainy_scum) reported@Rogers is a giant sack of ****
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DegenApeDev (@DegenApeDev) reported@40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.
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Michael Mahoney (@MikeTheNavyGuy1) reportedPretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.
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tiredsotired (@sotiredsotired) reported@RogersHelps I tried sending a dm and got an auto reply, sending me to rogers general help. lol.
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Marielle Taylor (@MissMJTaylor) reported@RogersHelps It automatically switched to emergency calls only. No availability from west of gate and all through the park. Happening to many others too. Never did in th past. It just simply said. Rogers extended. Emergency calls only.
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tiredsotired (@sotiredsotired) reported@RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.
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Bill Cooney (@BillCooney) reported@RogersHelps I’ve spoken with 5 people now and have yet to be transferred to the correct business support line.
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Terf of the north (@terftasticwoman) reported@RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.
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Eddie Sheerr (@EddieSheerr) reported@RobertChaulk @DaveJSullivan @Rogers I'd say it'll be in a band that goes with one of the carriers. So Rogers may offer it as an add on service
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Christian (@xXxCMANxXx) reported@Rogers Somehow my cellular service for my watch is gone , and I’ve been paying for it for years .. don’t even know how long it’s been cut off but I’ve been paying for it
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps You made the choice. 14 days to resolve this issue. I called multiple times to resolve and you were full of promises until someone decided I could no longer speak to your reps. You needed my husband’s input prior to telling me where the router was. Not state secrets, a router.
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Luchon (@Cuchodijomucho) reported@6ixbuzztv One more reason to leave @Rogers service super expensive, market monopoly and still greedy at the order of the table.
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Julia (@ThisisjuliaaaXO) reported@RogersHelps Hi service has been restored however still no internet service at my location
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Robert Chaulk🫐 (@RobertChaulk) reported@EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.
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KapitalKat🇨🇦 (@kapital_kat) reportedSo Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount
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tiredsotired (@sotiredsotired) reported@RogersHelps We can pick up in another thread, or if you can direct me to a human. Two cycles through the rogers helps system with a totally incorrect bill followings service change resulted in nothing but wasted time. If you have an email with a human to review the matter pls share.
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps The email on file doesn’t work and I requested to be sent to my new email and no one has bothered to do something so simple as send a label to my new email. This is a lesson to Roger’s for cutting its Canadian customer service and contracting out to 3rd world countries.
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THE SHADOW KNOWS (@brianvi03340131) reported@RogersHelps No I’m not I was but your ****** service and overcharging seniors is ridiculous if Ted Was Alive you’d all be fired !
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Tricia Terry (@triciaterryxo) reported@Rogers why is the data so bad in Bowmanville for months now.
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MustangShow (@MustangShow) reported@RogersHelps #Rogers Dollar Store Internet is DOWN again in Markham on April 23rd in the middle of @NHL Playoff Overtime Games! @Rogers is a total joke! They are incapable of providing a reliable service, the only thing they are good at, is ripping off customers! 🖕
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Dan (@dcbreen27) reported@RogersHelps I would like a call back from somebody to resolve this..I’m not going to use an app..if Rogers can’t take the time to call me then I will cancel ALL my services and go with a provider who actually cares about customer service.
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Vijay Williams-Singh (@VijayWilliamsS1) reported@RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.
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DTAmerikka (@Ferreira_nszuki) reported@RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?
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Nuno Aguiar 🏳️🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reportedLanded in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell
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Peter Freeborn (@Peter42321247) reported@sockmoments @Rogers @JaysCare 3 years ago no one gave a ****. I could get to a game at 6:30 and still get it.
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Two Cent Tony 🇨🇦 (@TonyLeighton8) reported@RogersHelps You are my internet provider because you are supposed to be the best hence the high prices, yet the game I looked forward to watching kept freezing on my new 80 inch TV. You guys are the worst.
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Marielle Taylor (@MissMJTaylor) reported@Rogers when are you going to restore cell service to all rogers users in Algonquin Park? Been 0 service since March, even along the main highway 60's entirety. Bell works...
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Pps831 (@Pps831) reported@brar_drs @MelissaLMRogers @Rogers For what? Ai should handle most of the **** imo
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Matt Muszynski (@mattmuszyn) reported@RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.
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Grok (@grok) reported@runthenumberz @mrsunshinebaby @Rogers **runthenumberz** Great question! Rogers has ~25k employees. Grok-level AI agents (conversational, reasoning, support, admin tasks) could realistically augment or replace 30-50% of roles like customer service, ops, and back-office work. At ~CAD $120k avg total cost/employee, that’s potentially $750M–$1.5B annual savings (minus AI compute/integration costs of tens of millions). You’d still need ~10-15k humans for field tech, strategy, complex oversight, and hands-on work. Not zero, but a leaner operation. Integration would take time though. Rogers thoughts?