Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Brampton, Innisfil, Winnipeg, Woodbridge, Fredericton, Courtenay, Mississauga, Whitby, Nanaimo, Edmonton, Nepean, Calgary and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Brampton |
Wi-fi | |
| Brampton |
Internet | |
| Innisfil |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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mark frendo-cumbo
(@ninfrendo) reported
@Rogers your service is terrible the most inconsistent internet I've ever experienced. Internet drops everyday.
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John Brownlow
(@JohnBrownlow) reported
.@dropbox reporting that 2FA using my carrier (@rogers) is no longer supported. What?? Was unable to log in as a result. Managed to fix it but a scary moment of being unable to access files or support.
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andrew knapp
(@andrewomerknapp) reported
@wakysun @RogersHelps Dang. @RogersHelps it’s the absolute worst
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Ale Gapz
(@AleGapz) reported
@RogersHelps why is the LTE service so sluggish?
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Meaghan Wilkinson
(@mgoowilk) reported
@RogersHelps - internet down in South Mississauga- L5H postal code???? Several hours now. Haven’t seen any postings about it.
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Tobin Elliott - Have you fallen into The Aphotic?
(@TheHorrorGuy91) reported
@Rogers ...sigh... internet down. Again. Seriously, guys, how hard is it to maintain a stable network...?
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Ale Gapz
(@AleGapz) reported
@RogersHelps the Network is down, AGAIN!🙄
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Lindsay_Ayearst_PhD
(@LinzAyearst) reported
@RogersHelps @Bell how many days have you had interrupted service in the past 10 days? I’m at 4 days of service outages so far in the past 10 days.
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drinking my coffee
(@ThisAintEZ) reported
@RogersHelps is something going on with the Ignite Wifi App? I read it was being updated soon and now it doesn't work. It tells me my 'Gateway' is not activated when clearly it is and is working.
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Pauly C
(@PaulCarriere77) reported
from
Korah, Ontario
@Rogers you’ve been calling everyday for three weeks to ask why I’ve decided to move to bell. I’ve already explained why to a representative and you’re still calling. I didn’t like the customer service provided by you guys and that’s why I decided to move. Please stop calling.
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SkapeGote
(@SkapeGote) reported
@RogersHelps Well my internet is down again. Care to eleborate?. Trying to figure out why I shouldn't switch providers at this point.
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Krysies
(@krysiescauldron) reported
@Rogers We already called your customer service. They were no help. Told us to use our hotspots on our phones. That doesn’t work when there are servers involved that run off of the internet/wifi.
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meenakshl
(@mmeenaakshii) reported
@TriciaBarker49 @RogersHelps this is what shocks you!? not the park board displacing homeless people over and over during your tenure as a commissioner?? pls get a life and keep your calls to customer service to yourself.
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Tina
(@ProphecyQueen) reported
@RogersHelps train your technicians better! Now I’m without internet because you guys sent someone here to install a new line that I never asked for! My Rogers service was canceled!!!!
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RyanP
(@TheRyanP74) reported
@RogersHelps just so you know, people work remotely during the day and rely on their internet so if you are going to be doing work in the neighbour that constantly takes it down, some heads up would be nice.
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Jackie Huot
(@HuotJackie) reported
@Rogers very poor connection this morning. We recently had maintenance done in our neighborhood L9W4K6 and since then our performance is very poor!
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Seemaparashar5152@gmail.com
(@Seemaparashar51) reported
up paying $32+$1099 (hold money) to resolve issue on a crappy phone from @Apple and @Rogers given to me which is still under warranty
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Seemaparashar5152@gmail.com
(@Seemaparashar51) reported
@Apple I got my iPhone 13 last year in June from @Rogers on pay monthly. I had issues with the phone starting from the beginning so I took it to Apple Store. They cleaned the microphone and sent me back saying all diagnostic meet the requirement and ph is ok. Kept having the
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Bat Flips & Maple Dips Podcast
(@BFMDpodcast) reported
Anyone else having issues loading SN Now? @RogersHelps
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Cesar Abeid
(@cesarabeid) reported
@RogersHelps Is there an outage in west London, Ontario? My internet is down, already rebooted everything.
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zarawithanh ·˚ ༘ hwa day 🍰
(@intheramen) reported
@RogersHelps Cell service is down again??
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BlueJaysLifer
(@LiferJays) reported
@BFMDpodcast @RogersHelps I was for a while. Finally brought up central now. They are totally overloaded probably. We all know Rogers digital network isn’t stellar…lol
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Andrew Flint
(@MorganPlus8) reported
Earlier today I had an issue with @Rogers not coming through with a previous commitment, which after DM-ing with them, I believe they will fix. However, I also considered switching to @bell so... What does that actually look like for comparitive iPhone plans?
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Andrew Flint
(@MorganPlus8) reported
Rogers claims to be winning back trust lost in their unparalleled outage, but... When @Rogers says they'll credit back mis-charges and then don't, that doesn't instil trust. Or loyalty. Hey @bell, my Rogers plan ends in June...
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Sarfaraz khan
(@Skhan08) reported
@Rogers - your internet is down , can’t believe I switched back to rogers yesterday and today the internet is down. Did I made a huge mistake ?
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Dan Malleck
(@DanMalleck) reported
Today on @metromorning they were talking about @Rogers taking over cell service on the TTC. All I could think of is how my mom’s Rogers service has dropped consistently over the past few days. Kwality
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andrew knapp
(@andrewomerknapp) reported
@RogersHelps This keeps happening. I haven't turned on my Data Roaming while in the US or Mexico. Not once have I switched this ON. It has been OFF. and yet I'm being charged the $15/day to roam like home. When I call, they say there's nothing they can do about it. WTF.
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Krysies
(@krysiescauldron) reported
The last couple of days internet has been on and off here at work. Now it’s just down. @Rogers @RogersHelps this is unacceptable. It’s a busy time of year and I can barely get work done. #rogersoutage
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ChubbaLubba-boys
(@ChubbaLubba69) reported
@RogersHelps I'm very disappointed with my rocket hub services my latency has been over 900 the past few days and I haven't been able to play call of duty online at all can you please fix this issue I pay you guys to much money for this issue
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realfooddad 🇨🇦
(@realfooddad1) reported
@RogersHelps And how do you try to sell 6 weeks or more and not coming up with a fix?