Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 24: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Kitchener, Parksville, Coquitlam, Orangeville, Milton, Cambridge, Barrie, Montréal, Fergus, Alliston, Mississauga, Calgary, Thornhill and Craigmawr Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Ottawa |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Lett
(@daniel_lett) reported
@rawbex @Rogers I too have no cellphone service. RIP
-
sanderoons
(@sanderoons) reported
@Rogers fix your ****
-
Pheral
(@Pheralrage) reported
@PhilBaileyRLP @Rogers They won't announce s*** because this is not your typical unusual intermittent outages It's a massive security breach and just wait until the full scale of the damage is leaked It happened last night around midnight Our personal info is at RISK!
-
Marcs
(@milky271) reported
@Rogers how much longer? If I get another day of this ****, I’m gone to a provider that can provide me a service That actually works.
-
Miss M
(@raccoon_1) reported
@RogersHelps With the lack of any kind of real update for those of us who have ZERO SERVICE since we woke up, I get the feeling @RogersHelps is a bot that's being fed Standardized responses. Customers deserve compensation. Rogers can afford to take this hit.
-
Dr Ezra Watnick
(@eac_dr) reported
@ParvinderChatr2 @Rogers I’m in Ontario close to Detroit and all my networks changed to American networks, from no service to an American provider, 3 different 1s for that matter. Since last night. Unreal. All of canada is clearly affected.
-
Supercal
(@canadiancal30) reported
@nlatchx @Rogers Most of the contracts we sign, in the fine print, state otherwise. We had the same issue a couple of months ago with Cogeco internet crapping out.
-
Mike
(@MikeA07) reported
@ItsDeanBlundell @CarymaRules @Rogers If what he’s saying is true, internet will be down tomorrow for all providers across the country in order to stop his appearance on your show.
-
cara
(@jeterfan28) reported
@DustinMorris13 @RogersHelps I’m going to deal with Rogers in store and pay off any remaining device balance I have. They better not give me trouble and then celebrate with Edo (it’s the small things)
-
VancityCanuck
(@KCCOCANUCK) reported
@RogersHelps @Rogers How is this still down... holy ****
-
EricAaserude
(@AaserudeEric) reported
I feel like the @Rogers outage should have a hashtag? #ByeRogers
-
TORONTOVO
(@devonte10951139) reported
@RogersHelps @Rogers I hope every customer gets 2 days credit on there bills only fare
-
Miss Narcissist
(@thunder_cunt268) reported
@RogersHelps This is bullshit. No service all day and you guys still arent providing any details or updates on why or what's happening and when it might be restored. Tell your customers whats going on.
-
Fit Tharm
(@thar345) reported
Rogers making me feel like I’m walking around with an IPod again. I better be reimbursed for a whole day of lost service smh. @RogersHelps @Rogers
-
Gin Tastic 🇨🇦
(@gintastic_) reported
@RogersHelps 3 hours since your last update? Fail.
-
Brooke Hunter
(@sbrookieh) reported
@RogersHelps A full business day lost. All my office landlines forwarded to staff phones all on my Rogers business account - none of which can be received. I can’t receive SMS messages for covid vaccine waitlist. Just tell me what the issue is and when I can expect it to be back up.
-
SonicSalamander
(@S0nicSalamander) reported
@carrymesensory @mbnicolosi @RogersHelps One may use similar logic and ask: How is acknowledging an outage going to fix it? Is it better to have an outage and leave people in the dark, or have an outage and people in the know?
-
projekt
(@projektrdm) reported
@RogersHelps Its not a service interruption, its a damn outage. Tell it like it is please
-
Charles Gibeau
(@charles4cask) reported
@Rogers intermittent? How about complete ******* blackout since 8am this morning, not once my phone came on service
-
Jennifer Roloson
(@JennRoloson) reported
@Rogers what is the ETA on fixing your wireless service?
-
JohnVyselaarCardio
(@johnrvcardio) reported
@RogersHelps Any updates re resolution? I am a doctor and on call and need to be able to use my cell and call the hospital. For the moment I am in the office and have a landline. But don't have this after 5 pm. I generally love your service so hope we can get back to it very soon!
-
KädriSens
(@KadriSens) reported
@RogersHelps Brutal.... I'm missing out on some massive market returns because I can't get my verification code via text. Please fix this asap
-
Benjamin Lewis
(@Benjami09777713) reported
@Rogers @RogersHelps This bs no phone service all day
-
Observer Of Time
(@0bserveroftime) reported
@RogersHelps Thanks for telling us, but you gotta work on your customer service portal. The only option is "call us" (doesn't work) and "live chat" which just times out and doesn't even load the page. I don't want to have to go to twitter to find out about this.
-
HAYABUSA.
(@yfrwn_) reported
@ImNotCoolRuff @Rogers My **** been gone all day had to stay home for the wifi 😭🪦
-
Kaila
(@kailacarbno) reported
@Rogers well its been a whole day with no phone. I would really hope that you guys will be giving credit back to the customers since it is your fault that we are bot able to use the service we all pay for. Where is the updates. And dont just say we are looking into it.
-
𝘼𝙥𝙧𝙞𝙡.
(@x0AprilMoore) reported
@RogersHelps still no service.... over 10 hours later. Seriously?!
-
Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
How is @Rogers still down. Such a terrible company #RogersSucks #CanadianTelecommSucks
-
Carmen
(@Carmen33906384) reported
@RogersHelps @Rogers **** you Rogers you made me lost so much business and what you want me to pay my bill this is so ****** up
-
Rui M. Fernandes
(@RuiMFernandes) reported
@RogersHelps When will service be restored?