Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 23: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Toronto, Vancouver, Kitchener, Dartmouth, Montréal, Surrey, Ottawa, London, Mississauga, Campbell River, Woodstock, Havre-Saint-Pierre, Vaughan, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 1 hour ago |
|
Toronto
|
3 hours ago | |
|
Vancouver
|
Internet | 3 hours ago |
|
Calgary
|
Internet | 7 hours ago |
|
Kitchener
|
Total Blackout | 8 hours ago |
|
Calgary
|
Internet | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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fedupnewfie (@bluewhaler20191) reported@alancross @Rogers Call back tell them you wanna cancel. They’ll fix your problems then
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reportedWant a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back
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Michael 🇨🇦 (@mulldra) reported@alancross @Rogers They absolutely have the worst customer service.
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Paul R (@doonboy) reported@SandraMutilva @Rogers 50 minutes is not bad. They just hung up on me after 2.30 hours. Horrible service.
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Robin Brunet (@robinandamelia) reported@RogersHelps Did all this numerous times! Want to report outage!
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Paul R (@doonboy) reported@RogersHelps @ChrisKnightfilm Just stupid canned AI slop.
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UntamedVoice (@UntamedVoice) reported@Rogers mobile. received an email from your legitimate email for an offer, I click it to access my account and it’s not there. Only at a higher rate. Your call centre was of no help. Why send an offer if you cannot fulfill it? I’m waiting for you to contact me so we can get it?
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NewOrder69 (@OrderNew69) reportedWTF @Rogers why is my internet down for a whole hour get your **** together and fix it!
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BrianM (@briangm11) reported@CP24 Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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Shitcoin Billionaire (@RicoRicoRico0x0) reported@Rogers @BlueJays Are we tanking now?! Im confused. WTF is Going on here.
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Jared Hanson (@JrdHanson) reported@RogersHelps @reptoid27 Roger’s your service sucks
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Jeremy Tsoi (@ChopperTsoi) reported@RogersHelps As you can tell, I don't come on here very often. My phone was doing all sorts of things it shouldn't have been. The issues seem to have been resolved but with my luck as soon as my year warranty is up it will completely die. Not much to be done at this point
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BrianM (@briangm11) reported@globeandmail And the @BlueJays lose again, big surprise. And shut out, too! What a bad team this is this year. But once again, all the tickets were sold, so @Rogers will be laughing all the way to the bank!
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Chris Knight (@ChrisKnightfilm) reportedSame. Opened a chat window. 50th in the queue. Took an hour to get to No. 4. Then the window said "Your chat session has ended." @Rogers @RogersHelps (Rogers doesn't help)
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It's D Sedins - #22 Forever (@dljjohnson) reportedSo, why did my @Rogers bill just go up I've been on a good plan for 2 years Now I'm getting charged more for shotty service Is it time I change my provider...
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Ähren Gorgés 🇨🇦 (@Gorgeou5Gorges) reported@BlueJays JFC. This team's ****. @MarkShapiro @rogers FFS just fire John Schneider already. He's clearly lost the room, can't manage a lineup, and obv has no idea how to fix it. This team won last season despite his piss poor management. It's past time. #FIRESCHNEIDER #BLUEJAYS50
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Chris P Bacon (@pozpiggy86) reported@MikeDelpieroX @Rogers I would, but from my experience, the CCTS is as useless as JPEGs to Helen Keller. My last complaint to the CCTS got dragged on for more than a year before they finally tossed me to the curb, despite the fact that I was clearly getting ripped off. They're an absolute joke.
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@RogersHelps Where do i start? Mobile app drops internet connection (other streaming apps seemingly do not), recordings missed, recordings saying you're finished watching 5 minutes in. Fast forward or reverse do the opposite. Stop or exit button frequently unresponsive. 2 tvs same issues
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Canadian Girl (@ClownsAreEvil) reported@alancross @Rogers Omg so is Bell! Tried to change one thing and it led to 3 weeks of trying to fix it afterwards! Canada's telecommunications companies suck.
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vish (@vishy1978) reported@RogersHelps Checked to make sure it’s right and hung up as I’ve been on hold for an hour and 20 minutes. You guys need to sort that out. Can’t expect people to wait so long to get help
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THE ensanimal (@ensanimal) reported@RogersHelps I guess it makes it harder to cancel your services if they won't let you speak with anyone.
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roodawakening (@rood1983) reported@alancross @Rogers the only time they want to talk is when you cancel service, then they’ll call you 3 or 4 times a day….
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J (@investwithjohny) reported@Rogers Why are wait times for tech support over an hour !? Do better or at least proactively notify customers that there are tech issues. 🫠
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DC (@chakdan) reported@RogersHelps tried calling to set up a move request, spoke with your AI agent, never got a confirmation email. could I please get some support?
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Jess Gibbons (@JG_GizmoJones) reported@Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH
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UntamedVoice (@UntamedVoice) reported@RogersHelps Yes every Rogers customer knows this phone number. I’ve been on this phone number for over four hours, trust me. I know what I’m doing.
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Michael DelPiero (@MikeDelpieroX) reportedRevenue up 8%. EBITDA up just 3%. Wireless ARPU keeps sliding. Free cash flow looks better largely because capex was cut. Rogers is running harder just to stand still—and you can only squeeze investment for so long before the bill comes due. Reason why $RCI down 4.63% @Rogers
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Dogfish Enterprises (@dogfishent) reported@RogersHelps 2 of 2. Bell Mobility is courting me. They gave me a price lower than yours, I called back and told CS this and they said they would "send it to Customer Services". I have not heard back from Rogers at all. Disappointing since we have been customers for over 20 yrs
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Jon Russell (@jonruss58570719) reported@RogersHelps @CSintent71330 Simply terrible support from Rogers with MyRigers being hacked
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sd11 (@sd11vancouver) reported@RogersHelps I pick the Technical support option but keep getting your customer service team in Mania - I LIVE in Canada, I picked a Canadian co. - I DON'T WANT TO TAKE TO ANY1 OUTSIDE OF CANADA! I HAVE BEEN WAITING 24+ HOURS FOR A CALLBACK @CCTS_CPRST @CRTCeng - SO IF I'M NOT BEING SERVED???