Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Creston, Orillia, Ottawa, Richmond Hill, Oshawa, Vancouver, Moncton, Steinbach, Montréal, Scarborough, Calgary, Whitby, Saskatoon and Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Creston |
TV | |
| Orillia |
Wi-fi | |
| Ottawa |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sachinwa
(@Fidato__) reported
@RogersHelps My home internet is down since last 2 days , no one is helping from customer care department.
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🍓 Jolyne 🍓
(@__asterism__) reported
@RogersHelps hi! My dad is currently on hold with Rogers right now, but I was wondering if I could get some help on here :) We're looking to switch my number from being the main to his being the main-- is that something you guys are able to do?
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Dr. Christopher Earle
(@Christoffelees) reported
@RogersHelps Now taking bets on if @Rogers actually follows through with a new appointment time or if this mystery not-actually-same-day escalation service is just another “shut up strategy”. You too can have this incredible service for the $39 setup fee.
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Susan Waycik
(@susanwaycik) reported
My household has been having major issues with @rogers this month — several internet/cable outages a day, super slow connection — we’ve had technicians by multiple times and things have been replaced but nothing has improved. Anyone else dealing with these issues?
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liam
(@liamurray23) reported
Fix ur **** @rogers your wifi ******* sucks
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Stephen Myers
(@SergeCarrefax) reported
So @RogersHelps you’ve disconnected your direct line for customer retention, and there’s a 59 minute wait via your standard number. @Bell_Support you got any hot deals you wanna dm me?
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Rahul
(@RK_pb02) reported
@Rogers Anyone hearing can you please help with my agony of long calls with customer support every month to get my billing adjustments done? It’s a headache and not the greatest of customer experience. #BillingIssues
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t.
(@uniquelylala) reported
Whenever I have to deal with a telephone service provider, the lack of service really makes me wish I never needed a cellphone @Rogers fix it smh
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liam
(@liamurray23) reported
Hurry up and fix the problem @Rogers. Absolute joke.
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Wayne 🇨🇦🇬🇾🇻🇨
(@Wayne_dFr8s) reported
Holy ****, have you ever tried to find @rogers @RogersHelps ACTUAL PRICING?? It’s nowhere to be easily found on their sites which of course is by design. Been searching for a while and cannot find prices. Imagine what #seniors or the non #tech savvy have to deal with.
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simrankainth
(@simranjitkainth) reported
@Rogers I returned all my equipment after shutting down my home monitoring service. Still getting charged $445.21 for unreturned equipment. Any idea when you are reverting those charges. Account number is 761045731. Case number C169000706 already created.
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Savitri Biju
(@savis777) reported
@Rogers I have been a Rogers customer since past 8 years and this has left a very bitter taste. I seek your help to honour the committment (details in the mail to ombudsman).
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Mindy
(@StyleMindy) reported
@RogersBiz received the worst customer service this morning. After waiting on hold for 30 minutes the line disconnected and the agent didn’t call me back #rogers #worstservice
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Ima W. Retch
(@VeroSimplex) reported
@Rogers I'll never deal with Rogers again. I'd rather not have a mobile phone.
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Mandy J
(@Tawejea) reported
When @rogers won’t get back to your internet provider @startca to provide a tech to fix their line... so you just make besties with all the start customer service folks from your frequent calls.
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Stephen Myers
(@SergeCarrefax) reported
@RogersHelps Please DM me the direct phone number for your customer retention number or a way to bypass the 59 minute wait on your standard line
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Craig Reidel
(@craigreidel) reported
@RogersHelps internet is down at N2T 1V1 and has been since before 7:30. Any chance you have an estimate when it will be back?
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Jmini45
(@forbes416) reported
from
Toronto, Ontario
Wow @Rogers .. you say unlimited data but once I hit the “limit” you slow my phone down to the point where it is practically unusable… I can’t even use the tims app to order a damn coffee.. so tired of this corporate bs jargon. #rogers
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Varun Sharma
(@Varun309shorama) reported
@RogersHelps yesterday Got my Ignite , today Got to know , there is an outage in L6S5E5… what an experience … @RogersHelps , can you please confirm … and send me link … where I can see the latest update …
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Sandra Hudson
(@slhudson) reported
from
Colwood, British Columbia
.@RogersHelps - please help
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Naomi Strasser
(@StrasserN) reported
.@RogersHelps after two months of trying to cancel a fraudulent account for a 98 YO SENIOR - which you acknowledge is not hers - you are sending notices to pay. Not waiting ANOTHER hour on hold. Cancel it immediately. Next call is to a lawyer. Sending you the bill.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Another week, another outage, @rogershelps. Guess what? I'm switching. **** this.
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Kevin Duggal
(@kevin_duggal) reported
@RogersHelps @RogersHelps I spoke to the sales return line. They advised I need to speak to buyer's remorse. Buyer's remorse is who I have been talking to for the last week. I am starting to get confused, my situation is not unique, but no one seems to be able to help or know who can help...
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Brenna Clarke Gray
(@brennacgray) reported
@www_ora_tion_ca @RogersHelps Well that sure sucks.
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Kathi Wilson
(@midwifek) reported
@Rogers Nope. Just talked again to a rep, 6x since last Wednesday. She said that all my options are exhausted, they don't know what's wrong,they've escalated. Blahblahblahblah. 10 billion dollar Corp that just ***** us over again and again. You can't fix anything.
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Rob Russell
(@www_ora_tion_ca) reported
@brennacgray @RogersHelps Rogers sure sucks, yes indeedly they do.
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Shawna Kruger
(@shawna_kruger) reported
@RogersHelps I have had no phone tv or internet since yesterday am. After 3 calls yesterday an appt was booked for 8-10 am today. I calked after 10 and was told the ticket was closed. The tech never came but said he did. I was literally at the door waiting. Horrible service!!!!
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Savitri Biju
(@savis777) reported
@Rogers I, wish to put a complaint and seek support for closure of an issue which has caused great inconvenience and lose faith in the commitments made by Rogers. I have already sent an email to Ombudsman but no response.
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somewheredrawing (◕‿◕✿)
(@somewheredrawin) reported
30+ people on my street are without internet @Rogers has been trying to fix it for 12+ hours and it's going to take another 24😢
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Kay
(@KayLovesToRead) reported
@RogersHelps Would like to lodge a complaint .. being serviced from Newmarket ON ... please when you are updating cable boxes, can you run the updates in the wee hours, not right at midnight ... that's 7 minutes missed viewing .. happens regularly, why not at 3am?