Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Collingwood, Fredericton, Ottawa, Whitby, Guelph, Stoney Creek, Toronto, King City, Brampton, Oakville, Orillia, Montréal, Saint John and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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felipe vieira
(@liperubronegro) reported
Really @Rogers? I’m a Uber driver and I can’t work because Rogers is outage! I pay very expensive for that? I missed my day of work! #rogersoutage
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Dreez 🇨🇦🇭🇹
(@TheRealDreez) reported
@aredlight1 @Rogers Thanks @Rogers - I cant log into work because of this outage!!! 😡
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Dawson Bordeleau
(@REDKILLER2002) reported
@RogersHelps Been down since 6am this morning when is this going to be fixed and will Rogers customers be compensated for the loss of service?
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Sascha
(@Sascha919) reported
Another hour without cell service and in the action @BlueJays seats should be the compensation @Rogers eh
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Harry Tucker
(@HarryTucker) reported
Two-factor authentication is difficult when your phone carrier is down for 12+ hours ..... I would not want to be working at @RogersHelps @Rogers right now. This is a warning regarding personal and corporate preparedness. #emergency #preparedness
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Omer Ikram
(@Omerikram10) reported
@RogersHelps @phil_jacobson Working “quickly” doesn’t seem to be the least of what you’re doing. No indication of what the issue is or by when this is expected to be fixed.
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ernie little
(@ernielittle) reported
@CityNews Talked to @Rogers 3 hours ago was told 10 to 15 minutes service would be returned, I'm starting to think they lied
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TomGreen
(@TomGreen) reported
@mor10 @Rogers @RogersHelps Same here in Toronto. A country-wide outage is a bit suspicious.
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Shaun Layton
(@shaunlayton) reported
@thebaddestpitt @RogersHelps Thought maybe they shut down phones too 🦠 hahaha
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captain
(@Caapta1n) reported
@Rogers @RogersHelps Jus fix it brodie
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Win Cestnick🌐
(@WinCestnick) reported
Looks like Covid is now deadly to cell towers as well @Rogers ... we better lock those down too @fordnation !!!
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Rus_Idgaf
(@Rus_Idgaf) reported
@RogersHelps Hello. I have a 613 Ontario area code for my mobile and live in Victoria BC. When I try to make a phone call I receive a "not registered on network message". Never experienced this before. My phone is now useless to me.
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Eebee or Bobane🇨🇦🇨🇦
(@bobane59) reported
@Rogers @aredlight1 How much longer till you fix this?!! Two cell phones including one for work and neither works right now!!!!!
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Baby YamaYODA
(@BabyYamaYODA) reported
@UnderHisEye6 @RogersHelps Turn on wifi calling, it will connect to your home wifi services without issue. That is what I have done.
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John Ee
(@TekNotice) reported
My company is using @Rogers the outage is enough to make our boss cancel 150+ lines and switch to @TELUS ouch!
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John Olthuis
(@JohnOlthuis) reported
Anyone having trouble with @RogersHelps phone service? I understand it is widespread.
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******** and Coffee with Tamarijuana
(@Tamarijuana) reported
@RogersHelps How are we working today? Paying my wages ? #fail
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ThemastFoodist
(@TheMastFoodist) reported
@Rogers @RogersHelps Please share the cause of the issue and action to solve it as well as the turn around time. Due to your downtime, people with back up providers have started using their services and due to such major shift of providers other networks are facing lags.
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Artem Ivoukov
(@AIvoukov) reported
@Rogers @RogersHelps Maybe refund a month of service for this shenanigans
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Benaron Gleiberman
(@Gleibermanb) reported
@RogersHelps this is not intermittent in my office, all cell phones are not functional, and the carrier display is blank... what is the eta to return to service?
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jamie giroux
(@JamieGiroux34) reported
@RogersHelps this is brutal, are you going to be compensating your loyal customers? Or is it just “ we’re working hard to resolve the issue” statement good enough?
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Nazar Poladian | Նազար, نظار
(@NPoladian) reported
Whats going on with @Rogers today? Is the network completely down?!
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MomOfTwo
(@Candice39632268) reported
@PeelPolice @Rogers Now this is a scary thought!! It’s one thing that we can call if there is an emergency, however #Rogershelp you need to understand how vital it is that this problem is fixed in case a 911 call is disconnected and the person is in distress
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Darlin Veloso
(@DaReelDeel) reported
How are you able to tweet if you guys have no service? @Rogers @RogersHelps
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amatma
(@Michell03185483) reported
@Rogers @RogersHelps Why is Canada, the country with the most expensive access to technology on the planet, and we can't even get an upfront and honest answer to why the Rogers network is down across the entire country?! It's not 'some customers', it's ALL customers!!!
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TORONTOVO
(@devonte10951139) reported
@RogersHelps Bro my phone is my business now have no phone cause Rogers down pay Rogers 10000s dollars for no service so sad
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dvsn stan account
(@hannahcondaxo) reported
i wanna study outside but how am i gonna do that when i can’t hotspot my mac 😭 @Rogers pls fix the issue
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Sarah Perrier
(@sjperrier85) reported
@RogersHelps It’s ok that you’ve been down for 12 hours. My husband is hauling essential goods back from the US and his Rogers cell is his only means of communication with dispatch and breakdown. It’s not essential. We don’t need actual updates on repair timelines.
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Margarita Bogle
(@maggiebogle) reported
@UnderdogSpecial @Rogers @RogersHelps I agree. Rogers will loose alot of customers. Small business is suffering as it is. Working from home WITH NO SERVICE. Rogers adding to the stress. Staying Connected is important.
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𝓓𝓲𝓪𝓷𝓪 𝓡𝓸𝓼𝓮🌹 🔯 ⚖️
(@kayak_diana) reported
@DannieD2112 @Rogers I lost twitter ...only way is thru my puter. All texts fail and I just tried to call out to no avail.....grrrrrr not good when I have telephone appt's. sheesh.....let's hope it gets back....