Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Ottawa, London, Maple, Longueuil, Calgary, Montréal, Gatineau, Stouffville, Bedford, Brampton, Ajax, Hamilton, Powell River and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Ottawa |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| London |
TV | |
| Maple |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
LULㅤㅤ
(@bbcxlegacy) reported
Fix your service @RogersHelps
-
deltatux
(@deltatux) reported
@RogersHelps It's been 9 days & I'm still out. Tech support line says that the engineering team is working on it but haven't seen any progress afaik. This is utterly ridiculous.
-
Lydia Peever : Typical Books
(@typicallydia) reported
@RogersHelps hi! The internet is down again in Ottawa the last two hours. Where does Rogers actually communicate outages as the pinned post and forums have no information. How long will this last and how big of an area does it affect? Thanks!
-
~Sheila~
(@RedHeadChickie) reported
@RogersHelps should be named @RogersDoesntHelp for all the help they actually provide and techs that never actually show. Been trying to convince husband to switch to ANYTHING else for years. Hell 2 tin cans and string is better than this (non) service #DialUpWouldBeFaster
-
Ash Pash
(@AshPash2Lit) reported
Trying to get through to @Rogers customer service is draining as hell. The call keeps dropping....ironically. @TELUS, what's up?
-
Cindy Melanson
(@CindyLoofah) reported
@RogersHelps @Cvitan_Brkic I would like Roger's to explain how you were able to send me a billing statement DURING THE OUTAGE. It's strange that something benefitting Rogers was the only thing working.
-
Hockey Nite In Canada
(@_Hockey_Night_) reported
@RogersHelps Don’t need a dm just fix the internet been choppy at best since last weeks fiasco. Having to use my phone data since wifi keeps cutting out regularly .
-
dee
(@dee_xoxx) reported
What else is new? @Rogers @RogersHelps not working.
-
Marcela T
(@babygupi) reported
@Rogers enough is enough! My ignite TV still not working properly and my cell phone cutting out. I can’t even communicate with my family! Switching to @bell 👋👋👋
-
J. Sorbara-Hosker
(@JSorbaraHosker) reported
Since THE outage, I have lost internet at least once daily, disrupting both work and personal life. Tell me why I dont switch to Bell, @RogersHelps @Rogers ?
-
J. Sorbara-Hosker
(@JSorbaraHosker) reported
Getting an email from @Rogers, advising of *another* outage, when I can't access my email because of said Rogers outage, is hilarious.
-
Alasdair McKie
(@AMcKie) reported
@RogersHelps Starting yesterday, my internet connection started dropping every few minutes. It’s only for 5-10 seconds at a time, but it drops me from Zoom calls etc. Watching Ignite TV is constantly interrupted. It was fine Sun-Thurs. What’s the best way to get help for this?
-
Mark Morrison
(@Fahrenheit_457) reported
@AboutRogers @RogersHelps so after all the crap about your outage and the promise to credit our accounts. Can someone please explain why my August tv/internet bill is actually higher than my July tv/ internet bill?
-
unibram
(@constinsp) reported
👆🏾tweet was sent using my data plan for which @rogers charges overage fee or slows down speed after certain use.
-
Randall Becker
(@nexbridge) reported
@cbcgopublic Rogers is still down again 15 hours without anyone at @RogersHelps answering. Building trust is not something Rogers is doing right now.
-
Charlie Currie (Correct Politically)
(@CharlieCurrie) reported
@cibc I'd like to say I've enjoyed this hour of waiting for service that was said to be "five minutes away". I can't. But, I'd like to. I miss @rogers being down if I'm being honest. The result was the same, but there was just more nothing without a ridiculous backbeat.
-
Pat Morris
(@patmorris801) reported
@RogersHelps (In Whitby) The issue with ignite TV freezing is back. It started last night and is really bad this morning. TV is freezing every couple of minutes. Any idea what’s going on and when the problem will be fixed once and for all.
-
Boyd Winsor
(@BoydWinsor) reported
@CapitaJim @Rogers @Bell_Aliant We lost Eastlink service last evening. No phone, internet or tv. Technology is great when it works but sucks when it doesn't.
-
Caron
(@MumMcKenna) reported
@RogersHelps @RogersMediaPR CP24 announced yesterday that ‘outage’ lasted 16hrs. Courtice & Newcastle were 48 plus hrs to be fully restored!
-
Niki Nastopoulos
(@nicolettenas) reported
@Rogers Your network is the worst. I can’t make a phone call without having it drop a minimum of 3 times. Absolute garbage service. This issue happens EVERY time I’m on the phone.
-
Gregory Marko
(@GregoryMarkoCPA) reported
@Rogers I'll add @DAZN_CA and @TD_Canada - not willing to correct problems they created at their end. I tried to work with them to sort and in the end had to drop both. Really disappointed with customer services at both orgs. this week.
-
Mark Lau
(@marklau99) reported
@Rogers When someone cancels cable service for a deceased family member, please do it right the first time. I don’t enjoy spending hrs calling, holding and being transferred just to say, “please stop billing her. Service was already cancelled, cable box returned and she’s gone.”
-
wesboi95
(@wesboi95) reported
@Rogers please fix your internet i always get disconnected while playing fortnite with the homies
-
Ramsay
(@ramsayalmighty) reported
Say word @Rogers is down again 😮💨
-
Kathleen Leach
(@LeachKathleen) reported
from
Hamilton, Ontario
Hey @Rogers We still haven't heard what you are doing for those non customer affected by the outage. Are we going to be forced into small claims court or do you have a plan?
-
Enza ♏️
(@sunenzsmiling) reported
Am I late to this party ? Does Roger have another outage ? Tv and house line ( yes still got a house line ) @RogersHelps
-
J Varriano
(@j_varriano) reported
@MattShchukovsky @RogersHelps Ours was down briefly this morning but then again it goes down regularly 1x to 2x daily for several minutes !!! Maybe time to switch to Bell!
-
Brenda Slomka
(@brenda_slomka) reported
horrible that you can’t buy tickets for a game at the box office without a phone & credit card. what if you only have cash or debit. @BlueJays @Rogers
-
Holly Kent
(@hollykent) reported
Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?
-
J. Sorbara-Hosker
(@JSorbaraHosker) reported
@Rogers I knew I had an outage. Reading this email once the outage ended is ... not helpful.