Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Calgary, Toronto, London, Orangeville, Ottawa, York, Kitchener, Brampton, Waterloo, Richmond, Montréal, Bolton, Hawkesbury and Alliston.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| London |
TV | |
| Orangeville |
Wi-fi | |
| Ottawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Davitt
(@patrickdavitt) reported
@RogersHelps Since I don't have the three-plus hours of hold time your "Customer Care" line is promising, please advise how to get credit for days of Ignite TV not working properly, so I know what do if it ever does start working properly and I know how many days it wasn't. Thanks!
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therealira
(@IraTherealira) reported
Turns out the @Rogers outage was a cyber attack. And ransom demand. Their insurer paid $92 million in ransom to unlock the hold over their systems.
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Bob Price
(@kammornanchor) reported
@charlesadler @Rogers Charles...I suspect Friday's blackout pretty much killed Rogers' proposed purchase of Shaw. Snowball's chance in hell that Ottawa's Competition Bureau changes it's mind now. Rogers blames a maintenance update. Really. A maintenance update on a Friday? They were hacked.
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Josiah Hughes
(@JosiahHughes02) reported
from
Brampton, Ontario
Dissolve @RogersHelps and @Bell_LetsTalk NOW before another Maintenance Failure shuts down a large portion of the country. Not too mention the real competition it would bring to Canadian cellular markets, not just our current set up of flanker brands. #FuckRogers
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Silbergleit Junior
(@SilbergleitJr) reported
@dima_nomad Doc.@silberschmelzer follows it, me not so much. The only idea that came to me from UKR/RUS garbage content was to short wheat few weeks ago. We are bombarded with irrelevant information. .@Rogers helped me realize on Friday that we are all in need of digital detoxification.
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John Lewitt
(@jmlewitt) reported
from
The Blue Mountains, Ontario
@Rogers is down again. This is ridiculous.
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Carrie Scott
(@foreverizzy2) reported
@RogersHelps Trying so hard to connect to support to fix our ignite tv issues but keep getting disconnected #rogerstv
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Honest Realtors
(@honestrealtors) reported
Here we go again @RogersHelps Internet is slowing down again. Also my @Rogers phone data is slow. #timetoswitch #rogersdown
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Martin Kumquat (Yanchabouzu) 🇨🇦 👹🏴☠️
(@K4M4) reported
@Rogers home Internet is down again. #RogersSucks
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David McCauley
(@Blindsite2k) reported
@MalaMoragain @Rogers Well this kind of thing would certainly be a security issue and would lag the network. No wonder Rogers is breaking the entire internet.
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Will Murray
(@MurraWil) reported
It's weird how the NYT puzzle has the same answer to a clue on back-to-back days so often. Also, the Rogers fail caused my streak to be interrupted. You owe me one NYT crossword puzzle streak @RogersHelps!
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Dr. Hodgy Derobertas
(@DrDerobertas) reported
@demarcojw44 @RogersHelps Getting the exact problems with my Ignite, on another note #firemontoyo
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Russ Timbre 🐛 ⚾
(@DickKilljoy) reported
@MGrantPlayrite @Rogers Still down here in toronto, sounds like there is some cable based connection issue
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Ron
(@ampharan) reported
@Rogers even with the massive failure Friday we are still experiencing glitches as many are in ignite TV. we will expect get a large credit for months, not just three days. PS we did all the proper resetting and still a fail.
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K11
(@Anthony_K_11) reported
@CP24 @Rogers is completely unreliable after two blackout events and dozens of smaller regional outages in between. Enough is enough. Joke of a company that charges more than any other provider.
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Dearlove
(@debra_dlddm) reported
@RogersHelps Total lack of transparency. Poor communication. Second time in a year your entire network has crashed. No way the merger should happen as Rogers can't even manage the services they already have.
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Nicole Ye
(@NicoleY80326281) reported
@Rogers @RogersHelps Internet is down again in Maple, Vaughan!! We need to work tomorrow! We can't afford to have another outage!
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Kimberly Thomson
(@destiny724) reported
@RogersHelps Wondering when my TV is going to stop glitching. Never did this before the outage. Honestly getting sick of it. Maybe time to change providers. I'm paying for a service that hasn't work probably in 3 days.
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@Donald J Tantrum 🍼
(@ZororayiM) reported
.@CRTCeng given the dismal failure by .@Rogers aka Robbers to address a countrywide outage (72 hrs and counting just check the tweets on their support handle), will you please step in and prevent the Cogeco merger. We need more not less competition.
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Rogers Hacker
(@Rektengle) reported
@The_Rad_Zone @Rogers Next time i ll SHUT Rogers down
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plow guy
(@snowplowguy08) reported
And @Rogers is down again. As soon as I get a chance I’m moving to @bell once and for all.
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Peter Hickman 🏳️🌈🇨🇦
(@Pjhvan) reported
@howllr @Rogers Just corporate PR makes me 🤮company clearly incapable of operating their own network .. @Rogers should be broken up not allowed to get bigger = cancel Shaw merger .. #BreakUpRogers
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Mikecthat
(@mcmicmike) reported
from
Severn, Ontario
@Rogers @RogersHelps why is my ignite tv pausing mod sentence every other sentence? The issue is not fixed yet. #rogersoutage
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Ashish Rajput
(@akrajput0303) reported
@RogersHelps my wifi is again not working.. and I have been waiting on phone for the last 50 min to connect with tech support … Life would be much easier if you could provide a a site to check the outages Please help and save me few of weekend hours for family 😡😡😡
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David McCauley
(@Blindsite2k) reported
@MalaMoragain @Rogers Big telecom is getting too complacent. Reminds me of why I left Telus. They have a thing for treating their customers like ****. Apparently Rogers isn't any better.
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@Rtruly
(@rageTruly) reported
@RogersHelps Internet service on Poplar Heights in Etobicoke has NOT been restored since last Friday morning.
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@Rtruly
(@rageTruly) reported
@RogersHelps @Chester2Justus Internet service still not restored on Poplar Heights Drive in Etobicoke
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💙⚾️ Kat ⚾️💙
(@KathieC094) reported
@RogersHelps My ignite tv still isn't working. It freezes, skips ahead and loses sounds at least once a minute and I can't access my recordings either. It just asks if I want to delete it. I know there are worse problems but it's a service I pay for and haven't had for 3 days
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Maria Gagne
(@MsRiaGagne) reported
@RogersHelps Still having trouble with channels blacking out or the sound blanking … I expect better after two days!
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Leigh Palmer
(@PalmerLeigh) reported
@Rogers how about a gift of some data.the credit for lost service is a drop in the bucket for what it cost or meant to most of your customers. $10-$15,if it’s even going to be that much is hardly enough.Why not take the high road of customer service and give us 5-10 GB of data?