Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Paris, Montréal, Red Deer, Calgary, Edmonton, Courtenay, Newmarket, Surrey, Brampton, Vancouver, Kitchener, Oshawa, Midland, and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 hour ago |
|
Paris
|
TV | 2 hours ago |
|
Montréal
|
Internet | 3 hours ago |
|
Red Deer
|
Internet | 4 hours ago |
|
Calgary
|
Internet | 4 hours ago |
|
Edmonton
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LastRealOneLeft (@Rivirunthecity) reported@Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done
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BeyondOldfashioned (@Karen22912) reported@OllKorrect_eh @Rogers @CRTCeng EXACTLY!!! Didn’t Justin Trudeau a long time ago talk about internet costs??? We are a nation with one of the higher costs for this service. (I’m having a bad day today, lol)
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Serbian Lady D (@VojvotkinjaSRB) reported@MapleLeafs @Rogers Why am I being served by Indians when reaching service desk? Do I live in fking India or Canada? Do I pay you scumbags in Indian money or Canadian? People should just start canceling their contracts. This is outrageous to be served by Indians as a Canadian paying customer
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps The email on file doesn’t work and I requested to be sent to my new email and no one has bothered to do something so simple as send a label to my new email. This is a lesson to Roger’s for cutting its Canadian customer service and contracting out to 3rd world countries.
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Mike E (@MikeDigitalink) reported@RogersHelps How long will Internet service be down in the Hamilton Mountain area? Estimated resolution time at Rogers outage website has already been pushed back #RogersOutage #Rogersdown #noInternet
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Joan Lucy Picard (@PicardLucy) reportedWaited 7 minutes for my @Rogers to come back. Saw about 30 seconds of the American national Anthem & it went out again. Didn't even get to see the Canadian national anthem. Stupid Rogers connection.
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Peter Young (@cy686phtsl) reported@RogersHelps Hi, I am writing to report an unauthorized change made to my account today. Earlier today, I called Rogers customer service to inquire about a temporary suspension for my wireless internet service.
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Peter Young (@cy686phtsl) reported@RogersHelps The representative informed me that the minimum suspension period is six months. I explicitly told him that in that case, never mind, I do not wish to proceed with the suspension.
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Vijay Williams-Singh (@VijayWilliamsS1) reported@RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.
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SGA~ 🇨🇦 (@SGA18445004084) reported@hollyanndoan @Rogers @peternowak Why can in the US a cell provider like Mint Mobile pop up with $15 plans from scratch While we in Canada allow moats around everything Legacy and settle for inferior overpriced service
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Karmen🇬🇷🇮🇪 (@karmen638539) reported@KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's
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Christian (@xXxCMANxXx) reported@Rogers After two +hours on hold , you now owe me , at 100 an hour You wasted my time which I could have made money but your absolutely terrible services couldn’t handle a call You are the worst service provider here Plus you owe me for cutting off my watch plan
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Kajeeth Navaratnarajah (@kajeethn) reported@Rogers FIX ******** UP
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Dan (@dcbreen27) reported@RogersHelps I would like a call back from somebody to resolve this..I’m not going to use an app..if Rogers can’t take the time to call me then I will cancel ALL my services and go with a provider who actually cares about customer service.
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Ryan (@Brsrkr30835) reported@EdmontonOilers @Rogers @RogersPlace Jackson was a very bad hire. Good job Katz, you wasted 97.
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Erico BOY (@GolfFiendE) reported@RogersHelps Why do I have 3 bars of 5G yet my phone can't load a damn thing?
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Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️🌈🏳️⚧️ 😷🍄 (@OpLoveJustin) reported@Garnet_2203 @Rogers Canadian telecom is AWFUL
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps Same problem today. I wonder if it has anything to do with the 3 Bell vehicles parked outside yesterday. Is it possible the work they are doing is effecting my service?
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IMPEACH-Now (@IMPEACHpedoNOW) reported@Garnet_2203 @Rogers No no it isn’t Elon can get ****** and we don’t want anything to do with him in Canada no matter how much Rodger’s sucks
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Krishan Arora (@krishanarora1) reported@Rogers bad wifi connectivity issue facing from more than 2 months
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Clip Clop (@clo33177634) reported@Rogers @RogersHelps Rogers coax is unreliable. Modem reboots, 2 techs after, no help, just runarounds.
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jovit (@SultanDick) reported@Rogers I need help with my bills, am i at the right place to seek help?
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Core memories after a last place season is a stretch. Fans showed up and got a terrible product all year, this doesn’t make up for that.
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LeafsGuyA.I. (@LeafsGuyAI) reportedArguably one of the worst hiring processes in the last decade league wide. #leafs are one Chayka hire away from completely loosing a portion of the fan base already on the edge. @Rogers primed to really screw this one up. All about the bottom line, nothing about team success.
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Felix (@Felix_Cat7) reported@EdmontonOilers @Rogers @RogersPlace Few people fathomed losing to the Ducks… People were licking their chops when the Oilers got home ice advantage against the Ducks! Could be worse, they could be down 0-3…
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Pps831 (@Pps831) reported@brar_drs @MelissaLMRogers @Rogers For what? Ai should handle most of the **** imo
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LastRealOneLeft (@Rivirunthecity) reported@Rogers You ****** are retarded. i dont want to talk to some sales rep to get internet i want to pay and get it sent. like WTF is wrong with this company.
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Lynn Without an E (@Moon_River05) reported@RogersHelps @Rogers So let me understand, you work it that we cant sync a universal remote to your cable box, and ONLY your remote will work. You dont offer remotes at your stores but must be sent to us BY MAIL. You hijack our ability to watch the service you charge through the nose for until the horse and buggy shows up with your remote. @TELUSsupport what say you? Anything better and im yours
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tiredsotired (@sotiredsotired) reported@RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!