Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Prince George, Edmonton, Toronto, Montréal, Calgary, Halifax, Peterborough, Regina, London, Brampton, Nanaimo, Cambridge, Ottawa, Burlington and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Prince George |
Phone | |
| Edmonton |
TV | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Calgary |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SCOR1N
(@scor1n_cs) reported
@RogersHelps internet down is Ottawa for the past few hours.
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Dan Goorevitch
(@DanGoorevitch) reported
@Rogers Nice outage. I missed my grocery order because of it.
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Lindsay Meekins
(@LindsayMeekins) reported
@Rogers We are in the middle of a global pandemic, please stop sending your poor salespeople door to door for their sake and everyone else’s.
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JessCel
(@kelukumber) reported
@RogersHelps reply to DM and make a public announcement as to why people from Pickering to Brampton have no service. It should not be this difficult to get information.
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IWMC
(@IWantMyCigar) reported
@Rogers how ******** has your company not gone out of business? Actually so useless
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Todd Nichol
(@toddjn) reported
@RogersHelps when will you fix the Ignite TV RWD and FF? After all this time the format has been available, it still skips and jumps when trying to watch shows...
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My Opinion
(@MyOpini91495421) reported
And they are so loud. What the hell is wrong with you @rogers. What a **** service
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bhavtor
(@bhavtor) reported
@Rogers hi, I am very disappointed as we escalated a concern to Rogers around billing pertaining to camera installations since we were told these would be at no charge. However, I see a charge of over $600 on the bill. I spoke to your customer service regarding this 2 days ago
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Jay Gagne
(@TherealJayGagne) reported
@RogersHelps @Rogers I live chat and am put on hold for 1 hour due to horrible internet issues x 1 week. No update on wait times, get disconnected due to.poor internet. Now told I'm.priority and next tech will be right with me. Hour 2 is clocking in. #worstCustomerServiceEver
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boejurt
(@boejurt) reported
@RogersHelps “A breeze” - Rogers. 2 tickets have had to be opened, both with 24-48 hour turnaround times. Stupid.
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boejurt
(@boejurt) reported
@RogersHelps Lmfao - but this is your problem? So I get double charged for two internet packages? Submits a ticket to be resolved - got a call saying it was resolved, still being double charges. Didn’t move my email account over, deactivates it. How is that a “breeze” tell me.
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Brenda
(@BrendaMi007) reported
@boejurt @RogersHelps Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtechs who got me back in immediately Dm him he should help with yours too
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Darren Wainwright
(@ABritInCanada) reported
Looking at a fresh phone contract and after today, I'm even more convinced @TELUS , @Rogers and @Bell all sit in a room and fix prices. Telus want $90 "connection" fee - we're already Telus customers. Are you kidding me!
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Harman singh
(@Harmans43029438) reported
@Rogers Hi team I have got my last bill wrong and i have talked several times to customer service regarding this issue. Tommorow is last date to pay the bill so please help me to finalize it.
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Don 🏒🇨🇦🏒
(@Ssmokindog) reported
@RogersHelps you need more phone advisors agents. You’d figure after the past few service issues Rogers would step up customer support. Nope let’s have clients wait 40 mins to speak to someone who transfers you because they don’t know how to help.
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Sarbow
(@saarbow) reported
@RogersHelps It’s been over an hour and no reply to my DM...can you just let me know if this is an area issue or a me issue.
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?
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Long Branch Mike LBM = BLM
(@LongBranchMike) reported
@RM_Transit @RogersHelps I recommend Primus, great tech and customer support, and TekSavvy, our current service.
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Joey Mac
(@joeyyvr) reported
@rogers should credit their customers one month free due to unable to provide service during an unsafe time in history, because of a Sony update? Are you telling the truth? You should merge with cinnamon toast crunch. @chamath you hear about this? #gorogers hahaahah
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Dr. Anti Anti-maskers 😷🦠🇨🇦
(@DiorIzzy) reported
@RogersHelps Mobile internet service has been unavailable in my area for hours! This is happening again after that day long outage on Apr 19. What the heck is going on here?? When will service be restored?
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raeven
(@raevenfitzner) reported
so @rogers told me i was getting a loyal customer discount but rlly tricked me into my contract for another 2 years 🙃🥲
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sengenya 🇨🇦🇰🇪
(@sengenya) reported
@RM_Transit @RogersHelps Outage in our area . Service fluctuations L4Z1C6
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Alejandro Horton
(@AlejandroHorton) reported
@RogersHelps it’s been over 3 days that some TV channels are blurred (especially CBC news network). Any plans on fixing this?
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Nathalie Noël
(@nath_noel) reported
@RogersHelps What’s the status & ETA to restore your Internet outage in East York today? @TekSavvyCSR
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Jason Luque
(@realjluque) reported
@Rogers playback issue 2111 Laptop shut down Ignite box on/off Ignite app uninstalled/reinstalled Still no resolution How to correct?
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Ang Ferguson
(@Angfergie) reported
@RogersBiz Hey Rogers! If you’re going to hire dumasses to call businesses for your promos..you might want to tell them that hanging up on your customers is VERY rude. Jackasses.
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Eric
(@EricN2016) reported
@RogersHelps Ignite WIFI promise…just words!!! I’m so done with Rogers. I’ve been complaining for a year. This week is as bad as it’s ever been. Not happy!!!! ticket C165080532
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Reece Martin
(@RM_Transit) reported
Another day another internet outage from @RogersHelps, so disappointing to have spent like 1/3 of this month without reliable internet
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Bardowncanuck
(@bardowncanuck) reported
@RogersHelps Why is it that I pay premium fees for your high speed internet in Newcastle Ontario but my internet is constantly down and you offer no discounts or reparations for the lack of service?
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™●POLITICAL ACTIVIST'
(@5BobbyArmstrong) reported
@Rogers ****** service actually it stinks. Try Bell instead they actually send you a technician.