Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 16: Problems at Rogers
Rogers is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (56%)
- TV (15%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Uxbridge, London, Vancouver, Guelph, Toronto, Bradford West Gwillimbury, Laval, Montréal, Ottawa, Brantford, Carleton Place, Toronto county, Edmonton, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton
|
TV | 1 hour ago |
|
Uxbridge
|
Internet | 1 hour ago |
|
London
|
Internet | 4 hours ago |
|
Vancouver
|
Total Blackout | 12 hours ago |
|
Guelph
|
Internet | 12 hours ago |
|
London
|
13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bonnie Lee (@stitchlady) reported@RogersHelps I have reported this issue to tech-support many times. They change my equipment, then they tell me everything in my unit is fine and that there’s a problem with Service into the building. Then they say they fixed that but it’s still happening. Why?
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Mitchell (@MBaines11) reportedFIX YOUR INTERNET!!! @Rogers @RogersHelps
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shehtazruslan.eth (@shehtazruslan) reported@RogersHelps i called and asked to cancel my account at the end of the current billing cycle last month but you guys are still trying to charge me for the internet bill of this month, the modem is already on its way to be returned, whats the deal with this new scam?
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Sean (@Steve9zzj) reported@RogersHelps The irony of a response 3 days later when service issues were impacting my connectivity is exactly the root of the problem I’m highlighting. Yes it’s figured out
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El Baz (@ElBaz13) reported@RogersHelps @justin_jaster Many of my friends in Ottawa experiencing same issue. Not an isolated thing
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sarah (@dawnthehorizon) reported@RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible
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Gerald Dabbles (@dabblebutz) reported@Rogers when are you going to support RCS encryption between iPhones and androids?
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Robert Hunt (@mrhunt66) reported@RogersHelps is there an issue with Roger’s in St. John’s? My cable isn’t working
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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Paul Sant (@YouPulseX) reported@tobi @Rogers If a carrier update can kill tethering in traffic, the rollout needs an owner and a rollback path, not a support ticket.
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BatmanAndRobert (@MacDoug1) reported@mikeszeller @Rogers The NEXT box was just plugged into the TV and a cable cord. The Xfinity doesn't work without connecting to Rogers Internet. I already have Bell internet. I'm not paying for a 2nd internet connection just to watch TV. That just seems like a cash-grab for cable-users only.
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e-Kingcorey97 (@LeafsandJays97) reported@DaleDisill @MapleLeafs @Rogers No I didn't LMFAO I said they don't give a **** about some random people on twitter wanting them to sell their part of the Leafs
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Big Dave (@oldernewbs) reported@Rogers Shaw cable terrible feed for the US PGA - broken picture. Is there a solution? Happens way too often.
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Robert Hunt (@mrhunt66) reported@RogersHelps No apparent issues. Working now after I reset my modem
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Scammer Defence (@ScammerDefence) reported@andrewinereview @Rogers @rcmpgrcpolice STIR/SHAKEN does not catch these because the calls come in over offshore VoIP that bypasses Canadian carrier attestation. A DNS blocker on the home router catches the follow-up step: when the caller texts a link to a fake Service Canada page, the page refuses to load.
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Cristina Ferrando (@CristinaFerran2) reportedIs @Rogers Internet and tv down?
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John Hardy (@diverjohn80) reported@RogersHelps what is the cause of Service Disruption in Ottawa? (Internet)
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Ingeniator (@1ngenious) reported@MikeDelpieroX @for_vaughan @RogersHelps Sounds like blatant fraud and misrepresenting the term "customer support" even "help" for fucksake.
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D (@OllKorrect_eh) reportedAnd I will be filing my complaint and taking my business else where imagine paying your bill and not having service and no one helps you. Do better @Rogers maybe go back to hiring REAL CANADIANS !!!!
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Jennifer Vargen (@jennvargg) reported@RogersHelps It’s insane. All the call centre people have such thick accents, you cannot even understand them!!! Shameful to not support Canada and have call centers in India. Nothing resolved. 1 hr on hold each time
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Brendan Bresnahan (@brezvideo) reported@RogersHelps My Rogers bill is around $1000 a month. I went to a Rogers store with a hardware issue, they told me I have to call on the phone. I have been on hold for 90 minutes now on the phone with Rogers, still holding. Is this the best you can do?
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If a tree falls in the woods we'll hear (@for_vaughan) reported@RogersHelps i have repeatedly. they knock at every door. They also call non-stop. (on a no call list) Dug up our front lawn 6 years in a row for our neighbour who Rogers can't seem to get proper service to. Do you really think this behaviour will get you more customers? Rogers is a menace
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Mr. Gitz (@MrGitz) reported@RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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Simran (@ssiimrran) reported@RogersHelps Issue seems to be resolved. Thanks
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White Morpheus (@_slime_man) reported@Rogers why ******** am I paying you not to get ******* cell service in the middle of the ******* goddamn city dude
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Les Williams (@leswilliams2) reported@RogersHelps I’m a hospital patient who is having internet and wifi issues with my iPhone. I need to speak with a real person who can help me. Not a AI bot !!!!
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TheWomanQueen👑 (@TheWomanQueen1) reportedOk so we’re going to have to deal with an outage every couple of years @RogersHelps??? Heck no, Iam cancelling my services!!! Unbelievable
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Dman (@mcmanus17) reported@RogersHelps we’ve lost phone, internet and TV. Is there an outage?
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Chris (@crogGTA) reported@Rogers I'm a new customer within the last 3 months. I'm happy with my service. STOP CALLING ME AND ASKING TO ADD MORE. I. AM. NOT. INTERESTED. I've asked several times to be taken OFF your list and to STOP contacting me about it. Tonight's the third call in 3 days. HARASSMENT.