Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Richmond Hill, Calgary, Surrey, Toronto, North Vancouver, Burnaby, Moncton, Coquitlam, Creston, Orillia, Ottawa, Oshawa, Vancouver, Steinbach and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Stockley
(@RickStockley) reported
@RogersHelps Most people have iMessage. But did send and receive SMS messages today without issue.
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Nikki
(@mamabiaru) reported
@RogersHelps Is the internet down in Toronto?!
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BrodieBruce
(@TruthIsntFake) reported
Today’s #BlueJays loss & not just this one, is completely on the #Montoyo who watched a pitcher walk 4 batters in a row. The players are going to lose confidence in themselves if this keeps up and should have 0 confidence in the manager. @rogers @BlueJays front office. Fix this.
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the dark prince🇯🇲🇯🇲🇯🇲
(@djneil07) reported
@RogersHelps is the a service outage in Brampton its too early for this
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Bharat
(@Bharat30093990) reported
@RogersHelps @RogersHelps No internet since morning in Whitby L1R. Could you advise when the service will be restored
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🎞🎥✨celluloid soul-cial distancing
(@celluloidsoul) reported
@4pix4pics @tcm @RogersHelps Being shown the U.S. schedule is the same issue I've had for months with Shaw! They say they use the schedule TCM gives them. This is why it matters that the website schedule has so many functional issues and errors, including that the Monthly Schedule for Canada is actually U.S.
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Jody Knight
(@JodyKni04067922) reported
@Rogers sick of paying for a service that doesn't work 50% of the time.
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Kyle Jewett
(@kloggnation) reported
.@RogersHelps @Rogers service in Whitby is down, the support site says no outages. Where can I get accurate updates?
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Stalgic
(@getstalgic) reported
@RogersHelps is the internet down in downtown Toronto? Restarted modem and still no internet!
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Canadian Savers and Coupons
(@CRAZYFORCADEALS) reported
@RogersBiz I called @Bell Business, somebody picked up right away. I called Rogers Business, the line was on hold for more than an hour. I stopped waiting after 18 minutes. 🗑 🗑 Would never recommend Rogers for ANY package. Would ABSOLUTELY NOT. #badreview #rogerscanada
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Gurpreet Channey
(@gurpreetchanney) reported
@RogersHelps Ones again today we have the same issue. What the hell is going on with Rogers. WHY THE HELL CANT THIS BE FIXED?
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Simon Sharkey-Gotlieb
(@simon_shargot) reported
@RogersHelps unable to launch live channel on sportsnet app. I'm logged in, but it tells me I'm not. Then when I select my TV provider to start the login it doesn't go to the page. Please help.
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Rikin Patel
(@rikspatel11) reported
@RogersHelps No internet again birchmount/Eglinton area. It is still consistent since last week. Please fix it ASAP
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Jaiene Bordin Remor
(@BordinRemor) reported
I had the poorest customer service in my life. I cannot have my Samsung Buds because @Rogers gave me a receipt with a wrong date. I spent 4 hours begging for help but they don't care about their customers! @RogersHelps @SamsungCanada
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𝓜𝓸
(@Motalaoo) reported
@RogersHelps can you fix your service in my area, Im tryna play gta rp with lamoe
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Cinefinity & Beyond
(@candbmovies) reported
@RogersHelps is there an internet outage in the Etobicoke area?
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🎞🎥✨celluloid soul-cial distancing
(@celluloidsoul) reported
@4pix4pics @tcm @RogersHelps Are you still being shown the U.S. schedule? I still am at Shaw! They say they use the schedule TCM gives them. Stuff like this is why it matters that their website schedule has so many functional issues and errors, including that the Monthly Schedule for Canada is actually U.S.
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Tiger backwoodazz
(@Josh_Fenderr) reported
@rogers you guys know we pay for the internet we’re not begging you right get it right man honestly frustrating dealing with your lack lustre capitalist company the least you can do with your money you scrubs is make your service better bunch of frauds you
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aceroonie
(@aceroonie2) reported
Internet has been damn horrible lately. I can’t believe I pay so much to @Rogers for such a crappy product. What’s worst is @Bell can’t put a fibre connection to my house so I’m stuck.🤬🤬🤬
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nathan︎︎︎
(@gIitzys) reported
yo whys my data so slow @Rogers 😡😡😡 cant even watch videos or anything why tf am i paying u for
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Tosh
(@headsandcastles) reported
@RogersHelps 4 times my tv and internet have been down this month.. @Rogers your slogan should be "Making it impossible to work from home" How does one request compensation for poor service?
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Sherry Burr
(@mumof3crazyboyz) reported
@Rogers I am so fed up with my services not working properly for the past month. Internet outages multiple times a day, Ignite TV not working properly. I have no issue taking my business elsewhere.
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noname
(@noname57340633) reported
@Rogers yeah, more WiFi leads to more coagulation of the blood and through RT-PCR test, that's how you perpetuate this scamdemic. **** you!
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Tonezofhome
(@tonezofhome) reported
Why am I not able to stream a basic show without losing internet? @RogersHelps ? Ccts? Crtc? Help??!!
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Lisa Bollinger
(@LisaBollinger20) reported
@Rogers How about you fix your current horrible service? What a novel idea that would be!
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Heather Bambrick
(@heatherbambrick) reported
So, I just got a note from @Rogers, saying that the issue with our internet/cable was resolved on Thursday (a week after we first reported it). It’s three days later, and our internet/cable is gone again. What gives, Rogers?
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𝒢𝒪𝒩𝒦
(@darth_gonk) reported
@RogersHelps my internet has been down since this morning and I don’t know what to do.
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SamSpeakingTrue
(@SamSpeakingTrue) reported
@RogersHelps router just disconnected. Great service Rogers. Will be looking to take my business else where. Don’t ask me to DM you because you never fix the problem anyway
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👩🏻🚀
(@innahsays) reported
@RogersHelps are you serious right now? Is there an outage or what? I’m working from home and I can’t even work properly bc there’s no internet! On a Monday!!!
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Seirah 🐱 MLBS4SPOILERS
(@CrystalVisione) reported
@RogersHelps hey y’all gonna fix your **** bc this is the fifth time internet’s been down in the past two weeks :/