Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Whitby, Calgary, Edmonton, Toronto, Montréal, Windsor, Ajax, Markham, Surrey, Guelph, London, Waterloo, Kamloops and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Whitby |
Internet | |
| Calgary |
Internet | |
| Edmonton |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Parth Desai
(@ParthDe61859537) reported
@Rogers @GShah2 @JJerry95 I don’t have service in Calgary too.
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leesh 🧡
(@classicleesh) reported
@RogersHelps any updates on when service will be restored in Hamilton Ontario, Toronto Ontario and Innisfil Ontario? My dad is losing work because he can't contact his customers. Thank you for the help!
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batchicah
(@batchicah) reported
from
Calgary, Alberta
@Rogers how is a nation wide outage even a thing in 2021?! 😩😩 ain’t nobody have time for this #rogers #rogersdown #rogersoutage
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Dean Orton
(@OrtonDean) reported
@Rogers service down for 2 days now lethbridge ab region
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Hamid Reza Shahsavar
(@TorontoCondo) reported
@Rogers @RogersHelps Whats going on? still no service
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Alex
(@monsieurA) reported
@Rogers For the amount of money you charge for your service compare to any other country, this outage is unacceptable.
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Natasha **** 🫖☕️
(@NatashaHoar) reported
Uh, @RogersHelps - any particular reason why your coverage in South Surrey, BC, goes from ‘No service’ to AT&T, when I’m no where near the border?? I will not be impressed if I get roaming charges during your service outage.
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Jassi Bajwa
(@thejassibajwa) reported
Fix your **** 😡 @Rogers
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Vanessa
(@Noosiekins) reported
Almost freaked out at the IT guy at my previous work... good thing I checked and found out @Rogers is down. Awesome. No phone for the day.
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None of your business
(@Cichlidguy70) reported
@RogersHelps @charityjkeller @joshjimenez_ Stop insulting Us by saying this is an inconvenience. This service is essential and it's been more than 12 hours. How are you going to compensate us for this unacceptable debacle?!?
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Arthurs Fist
(@ArthursFist17) reported
@BongersTivo @Rogers LOLLLL yea my expectations are super low. Stopped giving them money for garbage propoganda cable tv a long time ago.
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Kathy Bronson
(@KathyBronson) reported
@RogersHelps It is not intermittent....I have absolutely no service in Hamilton.
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J
(@clydemanzzz) reported
@RogersHelps @krista_natasha Your links do not provide updates. It should be a banner that your service is down, not never ending series of links.
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CORY CREMER
(@baldshortguy1) reported
@RogersHelps @Rogers Some ? Quit lying , the whole country is down
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CanadiAnt 🇨🇦🐜#6783
(@WakeUpMisdaWest) reported
@Rogers @RogersHelps Just spent 3 hours trying to get my car back from service center cuz no phones. So I lose 3 hours wages cuz you can’t get your overpriced service running? I just want my car back (contactless). This is the last time I rely on you. Switching providers when service restores.
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qahtan
(@qahtan97280105) reported
@Bell I want switch to you guys @Rogers had been down for past 12 hours.
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Anton
(@drcru) reported
@RogersHelps have no service in BC right now. Any ETA when this will be back up? Have techs coming today and they only have my mobile
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None of your business
(@Cichlidguy70) reported
@Rogers @RogersHelps Are you guys truly that ignorant? Your service is way more than just staying connected and this is not a little inconvenience as you put it. Shameful, more than 12 hours and still nothing. You guys better compensate us for this!?!?
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Pleiades
(@SSevenSSisters) reported
@Rogers @aredlight1 This is dangerous for people who need to call emergency services like 911. Wow this is a huge **** up. Do you guys even have back up plan for this type of scenario??? Probably not.
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Emma
(@ergm33) reported
@RogersHelps good day for my car to break down in a parking lot.
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Chelsea Balzan
(@ChelseaBalzan) reported
Hey @rogershelps, Rogers Live Chat is offline and guess what, your outage means I cannot call you. My phone won’t let me turn wifi calling on without your help. Total Fail!
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Hails
(@snaiils) reported
@EmersonByy @Rogers Think of how many people have to work remotely and can’t today because of their **** up.. so we have to give a days wage but they can’t give us a free month?
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Dave Wells 🇨🇦🏁🏒🥅🎣🏎
(@frozenmustache) reported
It's been 12 hours since @Rogers had a problem with there services. It should have been fixed by now. They know the problem. I quess when you use old outdated software and hardware from the USA, that's what they get. 👎👎
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DannieD 🇨🇦
(@DannieD2112) reported
Ugh no cell service with @Rogers What gives!??? #rogersoutage
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FruitbatNT
(@fruitbatNT) reported
@insta_yan @UnderHisEye6 @RogersHelps So if it happens a lot it's even more important to plan for contingencies. Not letting Rogers off the hook, but no service will have 100% uptime.
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🌶Spoicy🌶
(@OddysseysS) reported
It’s past noon and I still do not have service @Rogers wtf are y’all doin?
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Onyx Cloud
(@OnyxCloudIT) reported
@RogersHelps @charityjkeller @joshjimenez_ Bad just turned ugly. We've lost significant amount of money today because of a big remotely hosted training session and cell phone was the main tool some people were supposed to use for the demonstration. That's a lot. I'll be waiting for a bill adjustment
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kol P
(@coleparr) reported
@RogersHelps how about you actually tell people why ******** we have no service instead of just replying with the same answer. Its been hours now ive got work to do ********
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Michael Greenhow
(@mikegreenhow) reported
@RogersHelps my phone and my wife’s phone are both inactive today. I assume when you get this service interruption solved there will be compensation. #rogersoutage
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Tiina Kamagianis
(@TKamagianis) reported
@RogersHelps Had an allergic reaction had to drive myself to the hospital, no phone no internet. I expect credit for this. Medical issue and can’t reach anyone, thank you Rogers for this additional stress