Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 01/24/2026 07:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Calgary, Ajax, London, Ottawa, Brantford, Kanata, Waterloo, Dieppe, Surrey, Vancouver, Newmarket, Carleton Place and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaCalgary Internet
CanadaAjax Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • susharajha Nyn (Sukriti) (@susharajha) reported

    @RogersHelps Hi! Having intermittent internet issues again most prominent when we get on zoom or Google meet calls. Seems like a recurring annual issue. Please help!

  • eusebior05 RE (@eusebior05) reported

    @RogersHelps I still have no service since yesterday's outage...any updates on service being restored across the board?

  • MarkCandler Mark Candler (@MarkCandler) reported

    @DuffMacDonald @Rogers @RogersHelps Everything was fine yesterday it was LTE not working now LTE works but no wifi inside the house

  • Sol_Invictus_ES Sol Invictus Energy Services (@Sol_Invictus_ES) reported

    @Rogers It's now Tuesday and we still don't have service. Small businesses rely on your phone service. This is unacceptable. #rogersoutage #suggestionsfornewprovider ?

  • metrospectre metrospector (@metrospectre) reported

    @Canadian_mom73 @RogersHelps I'm just waiting for Rogers to bring up this outage as justification for why they should be allowed to monopolize and buy Shaw. If that happens, then we will know how deep the corruption goes...

  • 65_margaret Margaret Thomas (@65_margaret) reported

    @RogersHelps @Rogers Is 16 hours considered to be ‘several’ hours? Still no service 36+ hours in.

  • RichCReviews Rich Chin (@RichCReviews) reported

    @RogersHelps @Rogers For the outage of my cellular service - I would like to know how to request some sort of compensation for not being able to access my device and services with having to work from home!? #rogers #outage

  • RMcMillan4 R. McMillan (@RMcMillan4) reported

    @RogersHelps Still don't have data service or texting ability. 2 days and counting

  • louisvliam1 louisvliam (@louisvliam1) reported

    @RogersHelps Still experiencing the same issue over in Banff, AB.

  • elaine_bliss Elaine Bliss (@elaine_bliss) reported

    @AboutRogers Still no service at my home in rural NB! Normally have full bars, currently have zero. @RogersHelps @Rogers

  • Jinxxed4life83 Jinxed (@Jinxxed4life83) reported

    @RogersHelps I had network this morning. Now I can't call or text. Is everything out again?

  • curtyos curtis martin (@curtyos) reported

    @Brock34481089 @BenGordon92 @Rogers It doesn't look great but saying the network is down all the time is a lie flat out...

  • shismi Shismi (@shismi) reported

    @AboutRogers @Rogers Erricson's fault... hmmmm! Missed a doctor's appointment which I got after 2 months of wait. And missed an important virtual meeting (as not only was your wireless down - so was internet in my area L6S ) Moving my interne to another provider. What about credit to the bill now?

  • designmike1 DESIGNmike 🇨🇦 (@designmike1) reported

    @rogers Business account in Red Deer What’s your story on no service? You are always prompt in notifying me if I’m behind a payment. I still have email. Why not an apology and an explanation? I’m notifying my customers about our phone situation. Who’s paying for my time?

  • leckie_sean Sean Leckie (@leckie_sean) reported

    @VMBlair1 @AboutRogers @RogersHelps Redundancy won’t help when software is updated unilaterally.

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @RogersHelps @Fidomobile so are we going to be compensated for the money we lost due to the network outage ? A simple apology is not enough we signed contracts to receive service

  • eusebior05 RE (@eusebior05) reported

    @RogersHelps Still no service...when will this be fixed?

  • thatguylaury Tyler. (@thatguylaury) reported

    @AboutRogers @RogersHelps I still have no service. It came back last night and gone again this morning and still no luck, thanks guys!

  • DavidG001100 David G (@DavidG001100) reported

    @_Jenna_bee @franticmonkey @RogersHelps That I understand but they don’t give a **** just like bell and every other major company out there

  • BenjaminHughes1 Benjamin Hughes (@BenjaminHughes1) reported

    @theywadd @AboutRogers @Rogers I mean, divide your monthly plan by 30 days in a month and that's the credit you'll get back. It's not a lot, granted, but it's the least they can do. They'll never credit you back for more than what you're owed.

  • cvoci67 Carlo Voci (@cvoci67) reported

    @RogersHelps It's amazing how all we get is an apology. Meanwhile we pay crazy fees for your intermittent service. I lost appointments and opportunities because of your incapable ability to fix your problems.......but I'm sure there will be another price increase very soon to pay your techs

  • metrospectre metrospector (@metrospectre) reported

    @RogersHelps I'm just waiting for Rogers to bring up this outage as justification for why they should be allowed to monopolize and buy Shaw. If that happens, then we will know how deep the corruption goes...

  • theywadd Tashey Tashey (@theywadd) reported

    @BenjaminHughes1 @AboutRogers @Rogers Wow Rogers this is how you compensate to your customers.I got a credit of $2 for yesterday poor service ,the customer agent said I should be actually getting only for half day that’s $1 but she gave me 2$ so thanks Rogers for giving 2$ credit

  • JamesBowKWTO James Bow (KW-TO) (@JamesBowKWTO) reported

    @RogersHelps? You were outside my house and now my TekSavvy internet is down. And you guys went away. Did you take so much flak for your Internet troubles yesterday you decided to make life terrible for your wholesale resellers today?

  • GabeLef Gabrielle L (@GabeLef) reported

    @Rogers I once again do not have cellular service for the second day in a row

  • PhilPrajoux Philip Prajoux (@PhilPrajoux) reported

    So @Fidomobile and @Rogers what bill can customers expect their compensation for a day of lost service? #rogersoutage

  • Jinxxed4life83 Jinxed (@Jinxxed4life83) reported

    @RogersHelps I had service until 11 am.... now I don't have it

  • 10lbBeltBuckle Canadian Greg. (@10lbBeltBuckle) reported

    @rogers @RogersHelps it’s absolute BS to not let a customer change their billing date and then charge them a late fee. Your bill is my most expensive bill. And you’re shoe horning in an extra $17 monthly because I get paid on the 15th and you bill me on the 13th.ITS FRUSTRATING.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @bbludalia @RogersHelps @Fidomobile Read your contract! The Terms and Conditions do not guarantee service

  • MySweetP28 Toronto Stronger Together (@MySweetP28) reported

    @RogersHelps Day 2...yesterday phones down, today home internet and tv!!