Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (11%)
-
Wi-fi (10%)
-
Phone (9%)
-
Total Blackout (9%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Stony Plain, Toronto, Pickering, Edmonton, Ottawa, Sherwood Park, North Vancouver, Kitchener, Oakville, Brampton, North York, Vancouver, Kanata and Sainte-Adèle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Stony Plain |
TV | |
| Toronto |
Internet | |
| Pickering |
TV | |
| Edmonton |
Phone | |
| Ottawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve-o 🇨🇦
(@sadlon11) reported
@globalnews @Rogers @RogersHelps for you charge us on a monthly basis this is completely unacceptable for this service to be down this long and with NO ETA FOR RESTORATION!!!! You harass us when we don't get our bills paid on time so guess what?! Now we have the right to harass you!!!!
-
blank
(@your2ndgirl) reported
@RogersHelps what cuased the outage? rats in the server rroom again?
-
MBS^A
(@Ms_Bee0910) reported
@Rogers still no network! All day ... whats happening?! 👎👎👎#ScarboroughTO #Toronto
-
Macauley Martin
(@macauleymartin2) reported
@Rogers fix your stupid cell towers plz
-
Wayne 'Locked Down' Newton🇨🇦
(@WayneWriteOn) reported
@adelatalbot @Rogers Worst telecom outage in memory, and without an explanation or forecast time to re-start service. Odd.
-
bcfireguy
(@bcfireguy) reported
@RogersHelps Phone is now not registered on the network. Progress?
-
Nash
(@masternorthcan1) reported
@RogersHelps Since I don’t have service in my city and I live at the border my service change to US T-mobile will be extra charge for this ??
-
Jim Sainsbury
(@jamesduddy9) reported
@RogersHelps @Rogers this was 3 hours ago. what is going on? i still don’t have service. none all day.
-
Gary Chatterton
(@garyachatterton) reported
@RogersHelps Aside resolving the problem how do you intend to make this right for customers?!
-
INI
(@olo_ini) reported
@RogersHelps Please now, fix up. How won’t we be able to send text messages haba
-
Repinerator
(@Repinerator) reported
@RogersHelps @aredlight1 @Lynaa____ How about a credit for all the customers affected? That’s how you could fix it...after you fix it.
-
Nilufer Balsara
(@nilubalsara) reported
@Aly_Meek @RogersHelps Haven’t had service since early morning.
-
Kris Daniels
(@ShrimpGang38) reported
@Rogers this is absolutely unacceptable. I rely on a stable data connection to live. I sure hope you guys are preparing to lower everyone's bill. Highest rates in the world and can't even keep their service up. RIDICULOUS!!!! #switchingtobell
-
Vixenoire "Fox"
(@Vixenoire) reported
@RogersHelps Can we have an update? It's been silent all day. Any ETR? Also it's definitely not "some" customers. It is "most" customers. Even here in AB we have no service on the Rogers/Fido/Chatr network.
-
colton
(@Nunalla_rs) reported
@RogersHelps @charityjkeller @joshjimenez_ 5 hours later and the service still hasn’t been restored....
-
AC Queen ✨
(@BeysBaeee) reported
@WessleeSnapz @Rogers Still down?
-
Spyro Storm
(@spyro_storm) reported
@RogersHelps Frig off and get your damn service back up and quit making your network(s) so frigging vulnerable to a hack. That's probably what it is as to why the network is down. Anyone wanna bet $10?
-
Tyler Myles
(@ty_myles) reported
Hey @Rogers @RogersHelps it’s been almost a full business day with no cell service or data. As both myself and my husband rely on our phones for work, this is a major inconvenience. When should I expect a refund?
-
2Ks Mr Canada
(@qps_life) reported
@RogersHelps Been a loyal customer for over 10 years might be time to switch companies if not credited anything on my next bill as I lost a sale over having no service this morning .... Great way to spend a Monday.
-
Unintentionally Patriotic
(@bunmzi) reported
@heyhalima @RogersHelps @Rogers Which product are you having issues with? I have heard that some have to restart their phones etc.
-
Prabhjot Bhullar
(@Prabhjot3989) reported
@Rogers @RogersHelps Entire work day has passed without any services. When could we expect the services to resume????? Regretting my recent decision to switch from bell network !!!
-
Katie McMillan
(@bsbraven) reported
@RogersHelps Not having service is a safety risk for me personally. I have a physical disability and if I don’t have service to be able to reach out to someone in emergency it’s very dangerous.
-
Tim Martin
(@moereese) reported
@elizaboothy @Jody_Robbins Of all the days for @Rogers to be down... “Sure I can get rid of my landline,” I said 3 months ago.... #faceplam
-
Joanna B
(@JoannaB0608) reported
@RogersHelps Quickly???? It’s been 10 hours no service on cell phones and landline!!!! What is the issue? This is totally appalling unacceptable!
-
Brian Kowalchuk
(@imagehunterca) reported
@charityjkeller @RogersHelps It's a good thing for Rogers that my wallet never has a service interruption.
-
Todd Hsu
(@toddhsu) reported
from
Mississauga, Ontario
@RogersHelps Still not working at 4:47pm
-
Kath has thoughts on the ending of Life Is Strange
(@icastpolymorph) reported
It’s been 10 hours since I first noticed my service was down — I need more than an apology, @RogersHelps. I nee an explanation.
-
Ray Harripaul
(@ray_harripaul) reported
@Rogers @Fidomobile I missed my phone appointment with my therapist today because there’s no service. Thanks for the MAJOR inconvenience. My mentals thank you. This is ridiculous.
-
Ronan Levy
(@RonanDLevy) reported
As annoying as the @Rogers cell outage has been on one hand, I’ve had one of the most productive work days without being interrupted by calls and meetings. Not a bad way to spend #bicycleday2021!
-
Vita Giorgi
(@vitagii73) reported
@Rogers do you have any update on when we can expect to have service.