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Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

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Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 60% Internet (60%)
  • 14% TV (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Gibsons, Toronto, Ottawa, Calgary, Mississauga, Vancouver, Okotoks, Bradford West Gwillimbury, Edmonton, Victoria, Richmond, Carp, Longueuil, Toronto county, and Surrey.

CityProblem TypeReport Time
Gibsons Internet 2 hours ago
Toronto Internet 5 hours ago
Ottawa Internet 7 hours ago
Calgary Internet 7 hours ago
Toronto Internet 8 hours ago
Mississauga Wi-fi 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • AirForceWonFNFL
    EH AF (@AirForceWonFNFL) reported

    @cbcsports **** @Sportsnet and @Rogers Money hungry scum.

  • DannyParlays
    Danny (@DannyParlays) reported

    @guyfelicella They were never defended though, so this argument is pathetic. Blame @Rogers for their greed. Hockey night in Canada is finished.

  • LYF38
    SaintHavoc🇺🇦 (@LYF38) reported

    @RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit

  • laheastend
    LAH (@laheastend) reported

    @RogersHelps is the only way to cancel Rogers is to call and speak to a little be agent? I have been on hold for 40 minutes.

  • GrahamHaigh
    Graham Haigh (@GrahamHaigh) reported

    @RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.

  • TheCynick
    The CyNick (@TheCynick) reported

    @grantmccagg I would never demand his firing. I just find it funny that @Rogers bent the knee to the woke left because Grapes tried to stand up for veterans. Now you have the guy who turned his back on Don making a joke about a **** drug and it’s okay? Why couldn’t Don have just apologized?

  • wnavaratnam
    Wijaya Navaratnam (@wnavaratnam) reported

    @RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!

  • RichFriars
    R I C H (@RichFriars) reported

    Had to restart my gateway several times ! Even though I call Roger’s many times to tell them the service is not working ! @RogersHelps @Rogers

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • Jupadia1
    A (@Jupadia1) reported

    @RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers

  • Valomir
    Tyler 🌱☕ (@Valomir) reported

    @Rogers @Sportsnet I will NEVER pay to watch any sports on any of your platforms. Hockey belongs on CBC you absolute ******* cretins!

  • jolz256
    The Satirical Citizen (@jolz256) reported

    @RogersHelps I have a $90 suspension bill which I would like to refute. I’ve tried calling customer support but I cannot get through to a human

  • deadjosh13
    Booshua (@deadjosh13) reported

    @RogersHelps Broadband Home Internet is down... please help..been waiting on the phone for 40+ mins already...

  • alberstat
    Paul Alberstat (@alberstat) reported

    @rogershelps What kind of a rubbish technical support do you have when I have been on the phone on hold for 2 hours and fifty minutes with no answer?!?! Incidentally this isn’t the first time. #worstcustomerserviceanywhere

  • SolidSemtex
    Semtex (@SolidSemtex) reported

    @Rogers soooo you take the nhl broadcasts off cbc... only for us to have to deal with **** from sports net broadcasters.... thank christ for mute... cant stand the play by play folks you hire... always so biased against anyteam that isn't toronto or the hasbeens.

  • betonyourself12
    bestbetisyou (@betonyourself12) reported

    @Rogers YOUR CUSTOMER SERVICE ******* SUCKS.

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps @Rogers And so to be clear your service sucks! You say you aim - with nothing tangible to offer!

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps @JudyPickett1 Be careful they might cancel your number or charge you $80

  • KristieKrezanos
    Kristie Krezanoski (she/her) (@KristieKrezanos) reported

    This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

  • GovaMarchetti
    Johnny Gova (@GovaMarchetti) reported

    @Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer

  • FlamingC4L1fe
    FlamingC4Life (@FlamingC4L1fe) reported

    @SportsnetPR What a garbage company @Rogers is.

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    Hey @RogersHelps what pathetic customer service , I’ve been a user for over 30 years+ I have cellular. Internet and cable. I have had multiple lines for my family members . My son is under my plan & he decided to get his own plan WITH ROGERS. However to move that over to his

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps As soon as I have another Samsung in my hot little hands I will be going to freedom or even Bell or anybody but show or Rogers for my cell phone coverage. Did I tell you that your charging me almost $34 for 10 gigs of data? That apparently I ran out after 18 days. Despite never

  • nizon
    Paul (@nizon) reported

    @RogersHelps Due to the fact that rogers no longer takes proactive plant maintenence seriously, and makes me jump through hoops to simply report these issues ive instructed my customer to immediately switch to another provider.

  • SueValley
    ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported

    @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

  • otoole_72
    Roger O'Toole (@otoole_72) reported

    @RogersHelps Can anybody help me? On hold for 40 mins got cut off now it says it is too busy nobody available call back later? What is going on? I changed my services last week and nothing was done, now I cant call and ask why? Reference call# 12588431856

  • pickofthaweek
    Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported

    @Rogers on my 2nd day of over 1 hr on hold to talk to tech service. My texting isn’t working and I’ve missed two important business meetings over them now getting text confirmation. Wtf

  • Jinks888
    Jerry Ing (@Jinks888) reported

    @Rogers should be nowhere near this #UFC250 bullshit from the White House. Poor look on @Sportsnet

  • Christmas_corgi
    Tammy Lowry (@Christmas_corgi) reported

    @sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕