1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Rogers
Rogers

Rogers Outage Report

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Newmarket, Vancouver, Richmond, Toronto, Brampton, Oshawa, North York, Victoria, Scarborough, Calgary, Ottawa, York, Toronto county, Mississauga, and Lac-Brome.

CityProblem TypeReport Time
Newmarket Internet 20 minutes ago
Vancouver Internet 44 minutes ago
Richmond Phone 1 hour ago
Toronto Internet 2 hours ago
Brampton Internet 2 hours ago
Oshawa TV 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LeafCultMember
    Slippin' Jimmy McGill (@LeafCultMember) reported

    @RogersHelps Is anyone else having problems logging in to NHL Live? It won't let me log in on my Roku TV or the Android app.

  • svenjasoroff
    Svenja Soroff (@svenjasoroff) reported

    @Red__Wilson @NHL @RogersHelps What did they do to help you? Maybe it will work for us, so annoying!

  • hackstack777
    hackstack777 (@hackstack777) reported

    @RogersHelps @tylerpropp This is a joke. What a horrible customer experience.

  • hutchwriter
    Brian Hutchinson (@hutchwriter) reported

    Day One for NHL Live via @rogers and...it doesn't work. Complete fiasco. 2021 is off to a terrible start!

  • korea_suicide
    biracial waluigi (@korea_suicide) reported

    @RogersHelps @Red__Wilson Hundreds of people are having the same issue. Maybe you guys can try and come up with a real fix instead of asking everyone to send DMs.

  • drewpihlainen
    Drew (@drewpihlainen) reported

    @LeafCultMember @RogersHelps Sounds like I'm having the same issue...

  • deadsquid
    kev (@deadsquid) reported

    @Van_Gomez78 @RogersHelps Every. Damn. Year.

  • manondeloupy
    Manon DELOUPY (@manondeloupy) reported

    @RogersHelps Not working for me either on the Apple TV app (not on the iPhone nor via a laptop browser). I accepted the new terms & conditions & everything

  • Beebsbondy
    Beebs Bondy (@Beebsbondy) reported

    @RogersHelps Hey Rogers, my NHL Live account that I paid in full for continues to tell me my credentials are invalid on both my firestick and smart tv... I can sign in on computer but that is all... this is the first night of having it, very disappointed

  • carbooja
    Anil Sharma (@carbooja) reported

    @RogersHelps @tagger2012 I am also having the same issue and currently using other methods to view. Do I need to do something to get this fixed? or just wait it out?

  • thezoneos
    Zoneos (@thezoneos) reported

    @Beebsbondy @RogersHelps Having the same issue across 5 devices

  • hktr10676391
    hktr (@hktr10676391) reported

    @RogersHelps I can’t sign in to nhl live through Xbox live...can through all other devices...except the one I need(Xbox). Very annoying

  • Turnsy_1
    Zach Turner (@Turnsy_1) reported

    @LeafCultMember @RogersHelps I’m having issues on all my devices. Can’t watch it anywhere

  • KendoYamamoto
    Dr. McRib (@KendoYamamoto) reported

    @Rogers @Sportsnet I signed up for Sportsnet One. Videos won’t load. I have sought a refund because your support is terrible.

  • kevinbull666
    KevinDaBull (@kevinbull666) reported

    @RogersHelps help

  • The1stBigSexy
    Michael Guy (@The1stBigSexy) reported

    @RogersHelps i specifically bought your package to watch @Avalanche . This app better be fixed by 1030pm as its not working now!

  • svenjasoroff
    Svenja Soroff (@svenjasoroff) reported

    @RogersHelps @Red__Wilson We have the same problem! On hold for over 45 minutes now and no one to help!

  • Seanfrankey
    Sean Frankey (@Seanfrankey) reported

    For a communication and tech company... you’re terrible at both. Cant even properly communicate and update your paid users about your app outage. @SportsnetPR @Sportsnet @RogersHelps

  • RotoHoff
    Chris Hoff (@RotoHoff) reported

    @LeafCultMember @RogersHelps I am having issue with the app.

  • kevinbull666
    KevinDaBull (@kevinbull666) reported

    @RogersHelps help me!!!!

  • thezoneos
    Zoneos (@thezoneos) reported

    @Beebsbondy @RogersHelps Why would they? No one answers no one can tell them there app is crap

  • hktr10676391
    hktr (@hktr10676391) reported

    @RogersHelps also, been on queue with your support line for 1 hour and 5 minutes

  • Fogboundturtle
    Fogboundturtle (@Fogboundturtle) reported

    and @RogersHelps NHL live service is down again. Can we get the service we paid for please.

  • StephenLeBlanc
    Steve (@StephenLeBlanc) reported

    @RogersHelps @empireWill I have the same issue. Tried Chrome, Edge and Firefox

  • StephenLeBlanc
    Steve (@StephenLeBlanc) reported

    @RogersHelps @tylerpropp Doesn't work on my surface. Tried Chrome, Firefox and Edge. Keep getting the same error 400 message

  • oldschoolmitch
    Mitch Ludwig (@oldschoolmitch) reported

    @RogersHelps Started working on Chrome on desktop, now doesn't work on any browser again.

  • kyledav15
    KD (@kyledav15) reported

    @RogersHelps like many others on here NHL live isn’t working. Spent over an hour in online support to get no help and then transferred to no one. Please at least admit you have an issue and provide an eta for the fix. Great start to the season.

  • eauname
    Edwin Aun (@eauname) reported

    @RogersHelps Is NHL Live down? I can't sign in to watch games on NHL app!

  • ruckme
    qɐɥɐʍ ǝᴉɟlɐ (@ruckme) reported

    @RogersHelps internet down K1Y4K3 used to be not so bad when I had cable as well, but now with Ignite, I can’t even watch tv...

  • CrrrazyEight
    Nicholas Tran (@CrrrazyEight) reported

    @RogersHelps I signed up to NHL Live yesterday, but I'm unable to login or watch a game. It keeps looping back to the sign in screen when trying to logon