Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Guelph, Calgary, Surrey, Brampton, Kitchener, Vancouver, Maple, Toronto, Markham, North Vancouver, Edmonton, Burnaby, Coquitlam, Mississauga and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
TV | |
| Guelph |
Wi-fi | |
| Calgary |
Internet | |
| Surrey |
Wi-fi | |
| Brampton |
Wi-fi | |
| Kitchener |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
@RogersHelps Already check. Live chat said it was down and there are “working on it”. But they have been working on it for two weeks…
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Helen Yu
(@HYu629) reported
@Rogers I appreciate that you keep giving me free data but if your network goes down every other day for half an hour between 5pm-7pm. Honestly, I don't see the stability of your service.
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Liam Conroy
(@Staf00_) reported
@RogersHelps Can someone help me setup an appointment to move this really shouldn't be a 3 hour process to complete.
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Christina (she/her) 🏳️🌈
(@Chaines83) reported
@RogersHelps just got my latest @Rogers bill, no credit for the Canada wide outage
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Laura Brady
(@LauraB7) reported
In case you are wondering about the state of @RogersHelps competence, I just got a voice mail telling me the internet outage has been fixed while staring at my orange blinking modem.
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Harleen Singh
(@singhharleen) reported
@RogersBiz @RogersHelps terrible experience like always ! I have more reason to port my number to other provider now !
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ᵡᵖᶥᶝᵗᶥᵛᵅ 💙🙃😷🇨🇦🇺🇸
(@Risistrix) reported
@baldeaglesoar @Rogers Big surprise! I’m staying in hospital right now and it’s been down all day long. So frustrating. Fix it Rogers!! 😡
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Harleen Singh
(@singhharleen) reported
@RogersHelps Terrible again ! Automated response !!
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Ladybug
(@Laadybuuug) reported
@RogersHelps I wanted to pay my bills but believe me any time I am trying , “it says faced an issue and we work on that “
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Shanese Indoowaaboo 🏳️🌈
(@gagiibaaikwe) reported
Between this and the @RogersHelps fiasco I'm learning more and more that Canada is an IT service nightmare despite the fact that we pay some of the highest fees for almost anything in North America
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michelle
(@mkellept2) reported
@Rogers worst ******* phone company I've ever been with. they tell you the wrong information and then overcharge you on your bill and won't fix it. what a ******* money hungry disgusting company.
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Ladybug
(@Laadybuuug) reported
@RogersHelps Browser works fine , my point is the app , as the app is not working I have to use the browser
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Stephanie Querin
(@Steph_Querin) reported
@RogersHelps this is a joke, internet not working for 4 hours. This is how you lose customers. Cannot rely on you. Poor company.
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M̶a̶s̶k̶ Mass formation - watch Mattias Desmet
(@chocolatefireg2) reported
@Rogers You showed us how good your network was when you had the recent big outage... no thanks
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WEARENOTGAMERS
(@WEARENOTGAMERS1) reported
@Rogers Our Internet has been down for 24rs 2450 Weston rd ...we are waiting for assistance the whole building
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César Mauricio
(@cmau7) reported
I’ve been with @Rogers for years and never run out of data, suddenly after the big outage i run out a week before my reset day and start getting message to upgrade my plan for $40 extra. What a joke this company is
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julez.5
(@julez005) reported
@RogersHelps entire week of internet issues. Frustrating and definitely unreliable.
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Caddac
(@CaddacTech) reported
Finally ridding ourselves of @Rogers. Internet listed above TV Package Home Phone $90/month (non-promo $189.90/month) For comparison, we are paying $193/month for 1000 Mbps down (usually only like 750) and 30 Mbps up + TV on Rogers.
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Bald Eagle
(@baldeaglesoar) reported
@RogersHelps @Rogers so ANY chance you can send a technician sooner?? Any chance you would actually try to help a customer?
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Tina White
(@TinaInNB) reported
Two calls to @Rogers and both times we recieved stellar service! We appreciate you!!
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Tony Citta
(@cdn_tbird) reported
@Rogers Here's an idea. Don't bill your customers until your Ignite services are stable and fully available for at least 60 consecutive days. I don't think that we've had 1 day since the big outage where thinks didn't keep going up and down #unreliable #badcustomerservice
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A K
(@realDonaldTwamp) reported
@RogersHelps And what can you do for my through DM that your Tech Support and Customer Service can't do?
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BADDIE🍀✨
(@queenbaddiefee) reported
@Rogers @RogersHelps for the past week you guys been having service interruptions in my area this isnt helping with me deciding on staying or leaving
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disneynorth
(@disneynorth) reported
@RogersHelps on hold for a manager for 1.5 hrs only to be hung up on. Horrible service for a 20+ year customer
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Kadir Rangwala
(@kad143) reported
Rogers gave me an L by upgrading my upload speed to 160mbps on ignite gigabit untill today when I renewed my Promo. My Upload speed are back to 30 mbps. Customer support is useless as usual. This company only has a few technically competent employees.@RogersHelps #rogers @Rogers
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Bald Eagle
(@baldeaglesoar) reported
@RogersHelps @rogers you have replied to my DMs with scripted answers, not sure if they’re bots. No one has actually addressed my main issue about the technician coming in at a future time, leaving me with no service. You obviously don’t care about the real issue
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A K
(@realDonaldTwamp) reported
@RogersHelps I'd be sitting at my desk making money instead of being worried about losing my job if I had a reliable service that I can expect because I'm paying a lot of money for it.
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Kimberley. I stand with Ukraine 🇺🇦
(@KimberleyCoultr) reported
@goose68ca Sorry. @rogers sucks. Mine was down. They couldn't figure it out until I saw 4 work teams 4 houses dwn around the corner from me. I told them what was wrong. They sent one of the guys to confirm. 10+hrs to believe me. Idiots!!
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winning man
(@JacobRotundo) reported
@RogersHelps Hello I am lagging pretty bad, this has been ongoing for the past 3 days, could you please look into this?
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Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
from
Toronto, Ontario
@RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….