Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Calgary, Paradise, Brampton, Kirkland Lake, Newmarket, Surrey, Toronto, Parksville, Montréal, London, Orangeville, Vaughan, Oshawa and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Calgary |
TV | |
| Paradise |
Internet | |
| Brampton |
Total Blackout | |
| Kirkland Lake |
Total Blackout | |
| Newmarket |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kirankrishna
(@kirankrishna143) reported
@RogersHelps Rogers is such a dumb network I’m paying around 80$ but I get the worst service being in downtown facing this issue. 5G is a big joke
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Diablo
(@Diablo42962023) reported
@RogersHelps Ya im aware of call display. It comes up with a regular phone number so that advice does not help.
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Mark Ramsay
(@MarkCRamsay) reported
After trying twice by phone (they dropped my calls), I discovered the quickest way to cancel my @rogers internet and tv was to use their LiveAgent service!
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Nancy Logan
(@nanlog) reported
@RogersHelps we have no internet, home phone or tv and the earliest @RogersHelps can send a tech is Monday. Horrible service
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Denise
(@PintoBeanMom) reported
@RogersHelps I didn’t have any services for over 12 hours yesterday. Finally started working this morning and yet again all services down again. Definitely time to say goodbye to this horrible service
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Pooya A.
(@pooyaplus) reported
@Rogers What a lie…no Internet in North York, yesterday and today….worst technology, service and management @Rogers 👎🏻👎🏻
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VinitIsWhatYouNeed
(@v10vinit) reported
@RogersHelps my Rogers ignite WiFi had been down since yesterday afternoon. In Pickering, ON. PC L1X Is there an outage?
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Friderich
(@Worldtizen) reported
@RogersHelps the wifi seems to be very slow and the extension pods are not working. Is there a wifi problem. I’m in the east York region.
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Howard Ross
(@scarboroughguy3) reported
Hey Rogers another great start to my work day. My internet drips at 8am, reconnect 20min later, reestablish my connection and it goes down again! Thanks 4th time in the last 3 weeks that I can’t work. More loss pay! @Rogers
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David Essensa
(@essensa_david) reported
@Rogershelps my Ignite Internet and Ignite TV out has been out since 7:00AM Thursday in Fredericton NB and call tech support and no available techs until Saturday morning this is fully unacceptable. Still out Friday morning
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey does any one have @Rogers home internet in Western Canada ? @TELUSsupport sucks so bad I need to change Or how about @Shawhelp
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zoë
(@zoe_wankenobi) reported
@rogers is the worst business I have ever interacted with, there’s always some he said she said bullshit and hidden fees.. I was told I could pay off my phone and leave, now an additional $600 is thrown on top if I close the account.. get ******.
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Yaqoob Jamal
(@yjamal001) reported
@RogersHelps Thanks you may want to train your customer service reps. I was told I am charged roaming for RECEIVING text messages abroad
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Sebastian Palazzo
(@Seb_Palazzo) reported
@RogersHelps DM who and how? I am searching the internet and I see nothing of the outage but yet it’s real and if not for my cell service I would have no connectivity at all.
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Pooya A.
(@pooyaplus) reported
@RogersBiz Rogers for business!!! No way, poor technology, connectivity and not secur👎🏻👎🏻 you still have problems with simple Internet….
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Sunny S
(@sunny9781) reported
@Rogers I have a Rogers World Elite Mastercard. Can someone help with completing a extended warranty claim? There is no documentation on this onine, and when submitting a claim under Allianz - it doesnt recognize Rogers as the issuing Bank.
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lksharma
(@shamahhmd) reported
@Rogers @coach_paul_77 Rogers harrassment continue disconnected my home internet and my phone connection.they clearly said we don't give you discount one day internet shut down in Canada any one help or file a Case in CCTS
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Kruti
(@KrutiSutaria) reported
@TELUS you are charging me 1.5 percent to make sure you get a timely payment? **** right off. As soon as my phone is up in Dec I am out to @Rogers. #fucktelus
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ally smith
(@allysm) reported
@RogersHelps, my Internet, Cable and Home Phone are down again. I have an urgent deadline for work..this is getting beyond annoying and frustrating 😤
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Lenora Conway
(@_lenora_) reported
@Rogers I sent the message and let you know the only thing that will help make this better. Woke up this morning to discover my own issues with rogers, including missing credit for the nation wide service outage and a rather large credit for my own installation related issues.
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DJMesh.London
(@YouSoWouldToo) reported
@RogersHelps ROGERS CEO: We want to earn back your trust and build a reliable network. CUSTOMER: still no ******* internet 6hrs on ! You are full of so much bullshit it is untrue!!!
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Jeffrey Lam
(@jeffreylam327) reported
No internet service again @Rogers? Fool me me twice shame on me, I'm switching.
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🇨🇦 ♿️ Toni Dean ♿️ 🇨🇦
(@effnbreeze) reported
@RogersHelps My Nextbox keeps crapping out. I keep getting HDMI not connected or the remote will not change channels or access my recording list. Just called a local store to be told they don't keep the boxes in stock and I need to have a unit shipped out to me. WTF, Rogers?
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Haywood13
(@bfcracing) reported
@Rogers totally disappointed trying to become a new customer for internet/tv/home phone, I called 2 times this week to confirm! You people have terrible follow through & have no concern for anyone else’s time or inconvenience. I’m going back to a Bell cell carrier. Screw it.
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J.R Cruz
(@JReyzor) reported
Why in the hell is @Rogers still being a nuisance in terms of internet issues in my area been 3 days up and down lately like can I catch a break this week. And no I don’t want the half assed we can help etc etc. We know better.
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John Markesic
(@Johnp407) reported
3rd day in a row that my household internet is basically unusable due to very slow speeds @Rogers
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Shakeup Wakeup
(@wakeanshake) reported
@RogersHelps I don't have network connection!!! What's going on?
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Howard Ross
(@scarboroughguy3) reported
@RogersHelps Returned home at 1030. Internet still down, must make a secure call at 1130. Looks like that is not happening! Another day of lost pay. @Rogers
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Amanda den Hollander
(@Amandaxxoo) reported
@RogersHelps can someone message me to help figure out why my WiFi is continuously dropping?
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Sebastian Palazzo
(@Seb_Palazzo) reported
from
Brampton, Ontario
@RogersHelps I have had no internet service for the past 12 hours and your customer service continues to fail.