Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Kitchener, North York, Waterloo, Cambridge, Mississauga, Toronto, Kanata, Cochrane, Edmonton, Ottawa, Bowmanville, Truro, Vancouver and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Trail |
TV | |
| Calgary |
Internet | |
| Kitchener |
Internet | |
| North York |
Internet | |
| Calgary |
Phone | |
| Waterloo |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TKPunk2016
(@TKPunk2016) reported
@FidoSolutions @Rogers do you damn job & give me the service that my family is paying you for. Your dog **** wi-fi has been pissing me off since we switched to you Fido in April with it's constant 40 megabytes/s or nothing at all. Which we're paying for WAY more than that.
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Nalini P
(@angelicsmile69) reported
@RogersHelps It been spotty or no service basically everywhere we have been. In Montreal in Mont Tremblant and by the lac Morency.
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Aaron Arkin
(@aaronarkin75) reported
recently switched from @Rogers to @Bell. Had a technical issue, which was eventually resolved....but the customer service @Bell is equally inept. Not sure why im surprised by this....
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Ink
(@Inkotage_) reported
@jacobthejaysfan @Rogers it's not down but it's been REALLY slow
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ᑕℍЯᎥᔕ Ᏸ⚙УᎠ
(@Tammy12Step) reported
@RogersHelps @rogers so when do we get this credit for the mass outage that cost a lot of us money ,,it’s been like 2 months
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Uncle Phil
(@PhillyB725) reported
@Rogers most reliable internet eh?? How long ago was the nation wide outage? I was promised reliable internet. I just placed a ticket because my neighborhoods internet is down!! Wtf??
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eddie mclaughlin
(@edwineddie) reported
@RogersHelps is service down in Newmarket ON?
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Carla Crotty 🇨🇦
(@CarlaCrotty) reported
To show support for @LisaLaFlamme_ and disgust for @BellMediaPR my mom had @RogersHelps come into her home today to switch her internet and TV services over to them. Small beans for Bell, sure, but I am proud of her taking the stand. #BellLetsTalk #BellSucks #GotItFromMyMomma
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🇨🇦Sheila🇨🇦
(@sgoring32) reported
@rogers very disappointed in your service today. I spent 50 min on the phone and put on hold multiple times. Your rep Precious was not able or willing to assist with our plans.
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FoxLayng
(@FoxLayng) reported
Can @Rogers pls switch texting back to the sms network & off the chat/data trainwreck. Everytime I'm out of area or their internet goes down I have to manually switch to sms to send/ receive messages. Sometimes they don't come thru for hours. Just so they can bump data usage.
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CircularLogic
(@CircularLogic89) reported
@FoxLayng @RogersHelps That is an issue with your device. The mobile providers do not determine what gets sent. Your device chooses whether or not to send as MMS
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Balaji B
(@aquarianiyer) reported
No seriously, that did bring some bad memories and chills. @Rogers needs to get their act together. #internetoutage
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FoxLayng
(@FoxLayng) reported
@RogersHelps Sms is working fine. The issue is that all texts are sent as mms chats by default regardless of sending to individuals or groups, whether short or long with images or not. I then have to manually switch to sms when the Rogers network drops out.
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Pat DiCaro
(@charlieruss13) reported
@Rogers internet down at major William sharpe drive and burgby dr Brampton. What is going on
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Electrovator
(@Electr0vator) reported
@RogersHelps is there an issue with data or something going on? Mine isn't working.
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cricket west
(@HeatherwestWest) reported
@RogersHelps Your customer service systems are in need of better communications! Frustrating and a waste of time!
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Mann Shah
(@Maestro9081) reported
What's happening with you @Rogers? I'm am facing issue with home internet. I don't trust that you have invested dollars in improvement of the network. Please let us know what are you up to? #rogersnetwork
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CharcolBean
(@BeanCharcol) reported
@RogersHelps any eta on service restoration in York Region?
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Prathap N Gowda
(@PrathapNGowda) reported
@RogersHelps is there another outage? My internet connection went down at 9:40 this morning and isn't back yet.
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Eleni 🇨🇦🇨🇦🇬🇷🇬🇷🐶
(@Eleni_Helen63) reported
@RogersHelps Just got my bill… nope.. Btw: I have 4 services that went down
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Kevin Willey0
(@Kevin_the_knomb) reported
@RogersBiz What Rogers really needs to do is fix their cell coverage. Imagine, 30 minutes outside Ottawa, and no service, not even 911
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Dion
(@operamask) reported
@RogersHelps internet has been down for the past 2 hours. Outage again? Already sent a DM and no answer what is going on @Rogers
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R V
(@roslynvchand) reported
@Rogers thanks for the $12.87 refund for the 1 week's outage.
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🌺𝒥𝑒𝓁𝓁𝓎𝓇𝒾𝓅a
(@jellyripa) reported
@Rogers —can’t believe how bad we effed up—-@BellMediaPR —hold my beer
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FoxLayng
(@FoxLayng) reported
@RogersHelps Hours. Until I get home to my Bell wifi. It's not the phone. I hear the same problem from ppl/other devices at the same time. Why did Rogers switch to data for texts? I understand for images/gifs, but text default should be sms. Unless you are trying to increase data charges?
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herewegoagain
(@herewego8645) reported
@Bell_Support So 2 full weeks without internet and tv. Five service calls. Escalated 4 times. It takes 2 weeks to fix some wires? Been told 24-48 hrs 4 times. Also told 2 weeks is normal to restore service.Ridiculous! @RogersHelps how quickly can you install internet and cable?
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EmEs
(@bundurtweets) reported
@Rogers @RogersHelps my internet service is on/off consistently today and I am trying to work! Postal Code L6A -- what is going on???
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Graham Blandford
(@grahamblandford) reported
@RogersHelps another day of bullshit outages from @rogers. Out 5 times in two hours from 930am this morning. And it’s now dropped twice since 130pm. I’m so done with this horseshit. I’m paying for this service and they have ZERO regard for customers. 2 weeks and counting.
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parth shah
(@shahparthk1989) reported
@Rogers @RogersHelps when you guys need a new customer you pick up the call in one minute or less but when the same customer have complain there is 48 min wait time and phone gets hung up no call back nothing. Is this @RogersHelps your regular customer service ?
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GS
(@girishkrsharma) reported
Second @Rogers outage today within a month in my neighborhood. This is only getting more irresponsible since the major outage.