Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, North York, Hamilton, Vaughan, London, Woodstock, Orillia, Macklin, Maple, Vancouver, Winnipeg, St. John's, Barrie, Edmonton and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| North York |
Internet | |
| Hamilton |
Internet | |
| Vaughan |
Internet | |
| London |
Internet | |
| North York |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Fox (MBA, BBA)
(@foxadam) reported
@blogTO Absolutely not - most reliable network in Canada my A$$ I hope @RogersHelps loses customers, fires overpaid executives and Canada wakes the F up to monopolization which is gross - FU Rogers #SwitchToBell
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Kerry Olthof
(@KerryOlthof) reported
@vote4robgill @Rogers It is still not working properly so I think you might have to start adding days to what your crediting people. My device allows me to call a landline but not another cell phone on Rogers or Bell it keeps dropping the call. Rogers you have had 24 hours what are you doing
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Drew Harley
(@Dew_Harley) reported
@RogersHelps it has been 48 hours and still no service!!!!
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Chrys Stars 🧜🏾♀️
(@Chrystinastarrs) reported
Last week around the 30th of June @Rogers was down for employees. They couldn’t access accounts, help with any issues any customers, couldn’t leave notes on accounts. They were only able to have a conversation with customers. Flash forward to yesterday. The whole system was down
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WeenRdogs
(@WeenRdogs) reported
@RogersHelps @Rogers Tweets like a vast majority of customers are not helpful, now I think the problem is mine and my modem. A map of what areas are still down would actually be helpful. I am on the same street as a hospital and your head office in Brampton is 4 minutes away.
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HeeeyDevon
(@HeeeyDevon) reported
@wai_lai416 @Nicco2288 @RogersHelps You don't know where he lives, you're just assuming that he has the finances to do that as a student, and you don't know if the interview was in the morning and he didn't realize there was an outage until an hour before his meeting.
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Adam Fox (MBA, BBA)
(@foxadam) reported
@ShSabzevari @blogTO @Rogers The worst … they are savages of all savages
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🄴🄶🄶🅄
(@ohayoodesu) reported
@Invest23TELL @imgrund @RogersHelps It's always important to know why a problem happened so the ones responsible and able can devise a plan to prevent the problem from reoccurring. That's why we ask kids WHY they misbehaved and not just slam them down.
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Ursinos - Stop Delaying the CDB
(@Ursinos) reported
Anyone else finding that, while @Rogers services are up and running, the service is kinda spotty? like webpages taking multple "retry" to load. logging into games taking multple tries, etc?
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Rob Stewart
(@RobbieStew) reported
@RogersHelps Your services are unusable in Barrie. So much for trying to catch up on my work from yesterday’s outage. I’ve just cancelled my sales call with a Rogers Rep this week for my biz. Your lack of communication better be addressed in your post mortem. Complete and utter failure.
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Roger DiBattista
(@RogerAnthony53) reported
@RogersHelps If you want to help your customers then act more quickly. Don't be just aware, act! Our TV is still intermittent! Explain that!
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Laurent
(@hey3nzo) reported
@RogersHelps @Rogers What kind of credit is it supposed to be? I lost way more money than what I pay monthly for the service.
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K
(@enoughhhalready) reported
@RogersHelps I have dm’d for another outage in Brampton L6X
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Ujjwal Tiwari
(@ujjwalt) reported
@RogersHelps while my mobile data started working last night and calls today morning, my home Internet is still down. It’s been more than 36 hours. I am based out of Waterloo, ON. Any update when this will be back.
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Joe Dominion
(@JoseDominio) reported
@birgitomo @Rogers There are other options. I've never used Rogers for anything in my life: I was not affected by the outages whatsoever. Millions of people use other options. Intelligent ppl will try other options when their primary is having issues.
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Ritaq☮️🇺🇦🇨🇦
(@Ritq22) reported
@RogersHelps @Rogers can’t make any calls from my cell? Any updates please 🤬 oh and 🖕****** service continues FU!
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🔌
(@curryfriedchick) reported
@Rogers fire stick not connecting to internet. Can you pls help urgently?
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ROCKY ZOO
(@ROCKYZOOTV) reported
@RogersHelps @Rogers I lost over 4000 thousand dollars sales at my shop my store phone down my celll was down my debit machine was down the atms I front of my shop was down
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John Martens
(@JohnFMartens) reported
Okay @rogers I guess we can also tweet the ‘good’ stuff. After 32 hours, internet and cell service finally back up. Many lives were lost.
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Isaiah
(@Isaiah04404279) reported
@RogersHelps my internet still down. tried a lot of restart and did reset but still not working. been using my phone data since yesterday. this is not good. i dont wanna overcap on my wireless.
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Chuck Canuck
(@ChuckCanuck3) reported
@kevin2m4 @googlenesthelp I got that, then only some sites/apps work. All devices say connected, no speed issue. @RogersHelps
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HeeeyDevon
(@HeeeyDevon) reported
@douglas_furpaws @Nicco2288 @RogersHelps .... Okay but most jobs rely on the internet and phone for interviews. If it's remote work or the interviewer lives outside of your province you can't just make the drive down. Especially when the outage happened at like midnight. But have fun defending monopolization
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There are always possibilities
(@allawilc) reported
Is anyone’s Rogers signal (Tv) a little glitchy? I know they are still recovering. Sound and picture freeze at times. @Rogers
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cj.donaldson
(@cjdonaldson7) reported
@KwNightwalker @RogersHelps I can report that elsewhere in KW we are definitely not back online. Internet still down.
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Coops
(@Coops696969) reported
@carollou72 @RogersHelps @Rogers Same here won't load my recorded programs gives and error when selected and tv keep stuttering /muting or just disappears, this is not restored service in my book. And the lack of transparency from rogers again is annoying
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mom_2k_and_p
(@mom2_k_and_p) reported
@Rogers glad to have service but don't stop there, please. My Ignite is still stopping and starting.
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TJR
(@trgunner_) reported
@RogersHelps my wifi is back but its very poor. can't connect to VPN or external sites to get some work done that was missed yesterday due to, who guessed it, you guys
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Personal Charm
(@personalcharmca) reported
@RogersHelps not only did you suck, you continue to suck, and you longer suck(wink wink) the better @bell is looking to us, we already picked a bundle, we're just waiting for the mass exodus to subside. Thanks for your help making this easy. F**ck @RogersHelps. Thanks
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Tommie Nguyễn 🏳️🌈🏳️⚧️
(@TommiEng) reported
@jonathanMani_ Did @RogersHelps somehow help during the outage?
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🔺Funny Family🔺
(@FunnySMFS) reported
@Invest23TELL @imgrund @RogersHelps Because the state of this world is a mess as it is, if they were hacked (since a breach was said to have happened *again*) we have a right to know how far it went this time. This caused such a disaster, and if it happens again, I bet it will be longer and cause more issues.