Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Toronto, Victoria, Scarborough, Kitchener, Halifax, Bradford West Gwillimbury, Whitby, Mississauga, Brampton, Thornhill, Parham, Calgary, Markham and Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rustic | PNGTuber
(@Rustic_Wolf78) reported
@Rogers wtf is going on??? I'm just trying to attend class but I can't because wifi has gone down 3 times!
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Michael Vera
(@MichaelVG19) reported
from
Toronto, Ontario
@RogersHelps down again in the downtown Toronto area?
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J.
(@JaayPersaud) reported
@RogersHelps Please explain to me why every night at this time my internet just goes down? It’s absolutely ridiculous. We don’t pay you just to have access during the day.
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karthick sekar
(@karthick_sekar) reported
@RobertJSawyer @RogersBiz @RogersHelps i have a connection but it was lagging a lot. I understood there is an outage in my area. Mineola. But dont have any ETA from them
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Bill Davis
(@BillDavis__) reported
@fitz_meagan Mr Tory is done as of today but lucky for him, he never gave up his $100K side gig on the @Rogers Control Trust, which he held for his entire tenure as mayor Board seats are almost like a basic income for millionaires I guess. Glad he’ll land on his feet.
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TLC
(@LandscapeCoInc) reported
@RogersHelps Over a month without a security system I pay for...and tv service that is so horrible I can't watch a single show...and a 1.5 to 3.5 hour wait to speak to anyone at Rogers
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☕
(@Js_Bane) reported
Hey @RogersHelps @RogersTVToronto your workers can't be bothered to do their job right!! So do something to help them do their job right!! I have had the misfortune AGAIN to deal with inadequate serive!!! Your suck!! Congratulations you won the you suck award!!
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈
(@JeffersnDarrell) reported
from
Toronto, Ontario
@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Lenny Wu
(@wildworks) reported
@RogersHelps I'm asking for a family friend. He's having issues accessing his email account. He forgot his password and not inept with technology. What's the phone number for him to call?
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heather🇨🇦🇨🇦🇨🇦
(@beach3house) reported
@Britbox_CA YOU can't if you subscribe to BritBox through Rogers. @RogersHelps. They never have any of the event live like you offer. It is so dumb!!!
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Prop Dr.J
(@PropDr_) reported
I don’t understand how @Rogers is actually allowed to bill their customers… Their service cuts out weekly for multiple hours on end.. It’s actually a joke that we have to pay for this garbage
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Alan 🇨🇦
(@alaneyoung) reported
@RogersHelps Service outage south Barrie.
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$bender....451 (137)
(@LayerBead) reported
@RogersHelps service sucks so bad.. lol ******* brutal... Every day outages... Canadas 3 major telecom company monopoly is ridiculous... Let foreign companies invest and set up working infrastructure here so we can actually have home internet.. what a joke of a company.
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Jerry
(@JerryzVAL) reported
@jD_fps @RogersHelps I’m using bell fibre at my other house at school paying $108 and I get 3gb up and 3gb down 12 ping to Val 💀💀💀 **** Rogers
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Mark MacDonald
(@MrMJMacDonald) reported
@Rogers who do I talk to, to get a charge reversed and a refund for hardware that was charged to my account after I had sent it back and it was received and signed for ? I already called the billing support number, and was told it would take 3 weeks to be refunded to my account ?
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Blake Murphy
(@BlakeMurphyODC) reported
@PugsWizard @SportsnetBen @Rogers Rogers internet is not available in Nashville. How do you want us to fix Caleb's connection?
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John Panagiotis
(@panagiotisg94) reported
@Rogers internet has been out for 5 days, after 8 hours of collective calls, countless transfers and lots of “umm idk’s” I get hung up on 3 different times today alone. Lmao this is the worst customer service I’ve ever experienced.
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heather🇨🇦🇨🇦🇨🇦
(@beach3house) reported
@Britbox_CA @RichardEGrant You can't if you get Brit Box through Rogers. @RogersHelps They never have any of the shows/events the BritBox offers live. It is a joke
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YeeAmFam
(@yeeamfam) reported
How will the @Rogers @ShawInfo merger impact Shaw resellers? So far I've only found 2 resellers that service my address from Shaw and one (by accident) from Rogers. Will I have at least 3 to choose from or will it be merged down to 1 to choose from?
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CircularLogic
(@CircularLogic89) reported
@RogersHelps Thanks, but it shouldn't be an account issue. It's supposed to be Nationwide free-preview of that channel until Feb 23rd.
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Jerry
(@JerryzVAL) reported
@jD_fps @RogersHelps Rogers is just **** and have **** servers for gaming. Their “1gb” is like bell’s $15 a month 15 down 15 up 💀💀
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Mrs. Brunch
(@Mrscheapbrunch) reported
from
Maple Ridge, British Columbia
Hey @Rogers how does a customer provide a complaint? I've been transferred and out on hold and told I'd get a call back and it never happens...
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AmandaM
(@amandaminuky) reported
@RogersHelps We're experiencing an outage for 2nd day in a row in the Toronto area, Bathurst and St. Clair area. Is there a team working on this?
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Nikhil Nikhil
(@NikhilN06844825) reported
@RogersHelps useless Network with rude customer support and ridicules prices for phone plans. Hope u get come real competition in the market and realize how bad your services are. @RogersHelps
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karthick sekar
(@karthick_sekar) reported
from
Mississauga, Ontario
@RogersHelps 650 Atwater avenue Mississauga. We still see outages. I am not getting proper response when it will be restored. Your client support doesn’t have any answer. @RogersHelps . Rather then DM, you can provide updates on outage here . You have the address
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Chris
(@Timmiesfan) reported
@BobtMgb @RogersBiz Started out with Rogers at a cell update they wouldn't answer the call from the guy at the service desk hr later he says if you were changing I could do this in 10mins 'do it' turned out to be the cheaper option.Then Rogers calling 'we could do a cheaper deal hmm too bad too sad
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Oronno
(@oneous) reported
Reached out @Rogers support over chat in last two days. After initiating chat, every response coming 6 to 8 minutes later! Simple support conversations span over 40-50 minutes. Probably support agents doing too much multi-tasking. Time to get back to phone support. Disappointing.
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Robert Lohbihler
(@RobertLavalamp) reported
Is it just me or is the Waterloo Ontario area down? 😐.@Rogers
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Toronto Splash
(@realtosplash) reported
@TheTorontoSun @Rogers is so garbage