Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 12/25/2025 06:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Whitby, Listowel, Toronto, North York, Montréal, Newmarket, Edmonton, Alliston, Brampton, Arnprior, Roberval, Milton, Oshawa, Laval and Oakville.

Loading map, please wait...
City Problem Type Report Time
CanadaWhitby Internet
CanadaWhitby Internet
CanadaListowel Total Blackout
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mxthree .: inaM:. (@Mxthree) reported

    @RogersHelps when we expect the service in Mississauga to be restored. We are trying to book appointments to book for vaccines but all are asking to verify phone by sending a text or call.

  • CardCrony HockeyCardCrony (@CardCrony) reported

    @AboutRogers @RogersHelps What was the issue?

  • Coinoperations CoinOps (@Coinoperations) reported

    @AboutRogers @Rogers FIX IT NOW! WHY ARE WE PAYING YOU SO MUCH . LOWER YOUR SERVICES YOU EVIL CORPORATE BRAINLETS

  • SRof64 SublimeRealityOf64 (@SRof64) reported

    I don't think @Rogers staff know what the word "intermittent" means. ......"occurring at irregular intervals; not continuous or steady." Been continously sending failed texts, thanks to this steady outage for houuuuurs. Time for a new provider. #FAIL

  • nishchalarora Nishchal Arora (@nishchalarora) reported

    @RogersHelps ummm, hello? Service is still down - any update?

  • moomoolandMark Mark Williams (@moomoolandMark) reported

    @Rogers Not bad going for Rogers customer service. It’s only taken nine hours for a response. How do we go about being reimbursed for over 20 hours without service? With no ETR .

  • WinterOneNight Winter (@WinterOneNight) reported

    @kabalguy @DustinMorris13 @RogersHelps When I have traveled thru the States, including 7 weeks one year and 8 weeks another summer and up till covid at least 1 week for the past 7 yrs, their service is much better than ours!

  • 1Blakelake Blake L (@1Blakelake) reported

    My phone just says no service no @RogersHelps. No phone calls to figure out vaccine stuff for people today. When is this going to get fixed?

  • DecolonialHaud Matthew Britton 🏒 (@DecolonialHaud) reported

    @RogersHelps network is up here in Chateauguay on Fido except still wont allow me to send or receive SMS. Hopefully this blatherskyte will be resolved soon?

  • WyattHBrown Wyatt Brown (@WyattHBrown) reported

    @yegventures @Rogers @fluenthome Everything is broken, just when you thought it wasnt

  • puzantyac Puzant Yacoubian (@puzantyac) reported

    @Sweetsherene1 @AboutRogers @Rogers Lool out of 100 years 1 day outage and you don't want to pay. This is life. **** happens. Instead of fighting against Rogers why don't you get your anger on the government.

  • LaRomanBomber Tony Guru Roma (@LaRomanBomber) reported

    @CanadianJ8 @Rogers We should get a free month of service for this ridiculous nonsense

  • havebigfun All The Way To Baltimore & Have Big Fun... (@havebigfun) reported

    @AboutRogers @RogersHelps What is the root cause of this issue.#rogersfail

  • harleyfx R B (@harleyfx) reported

    @RogersHelps How much longer, no service since early this morning???? This is severely impacting my ability to work??? Not good at all, no info just left to figure it all out on your own???

  • ACoz13 Coz (@ACoz13) reported

    @RogersHelps Did you try powering down the unit and waiting 30 secs. before trying to power it back up? #CRTCTAKENOTE #WeNeedBetterService

  • Jossy_Rich Joselyn A. (@Jossy_Rich) reported

    @Rogers this is crazy! Imagine needing an emergency service right now.

  • MuffyVlogs Muffy's Vlogs (@MuffyVlogs) reported from St. Catharines, Ontario

    @Rogers **** Trudeau fix the outage. You need to compensate every person!

  • Peter58855333 Honey Badger (@Peter58855333) reported

    @AboutRogers @Rogers Are you bringing online a censorship network? Why are you censoring only some of my texts????????

  • tjnholmes 𝕋𝕙𝕠𝕞𝕒𝕤 ℍ𝕠𝕝𝕞𝕖𝕤 (@tjnholmes) reported

    @AboutRogers @Rogers My outage for the better part of the day as a psychologist is unacceptable. This impacted my work and mobility significantly.

  • NINETYSIX_ERA Megaleío (@NINETYSIX_ERA) reported

    @RogersHelps why don’t we have service yet ?! Y’all had all day to deal with this

  • mapavia89 Mike Pavia (@mapavia89) reported

    @AboutRogers @Rogers Still avoiding the issue! What was the cause? It’s been down for me and my wife since about midnight. What was the root cause?

  • CherylC01 Cheryl Claeys (@CherylC01) reported

    @AboutRogers @Rogers So do I get a refund on my bill for an entire day’s worth of service I paid for but didn’t receive?

  • Onlykims1 Kim Robertson (@Onlykims1) reported

    Still down here in BC even though others are fixed. #rogersdown @Rogers you need to check the definition of intermittent because this has not even been close. Over 9 hours with no phone at all!

  • mizzniki0921 MizzNiki 🇬🇷 (@mizzniki0921) reported

    @RogersHelps I'm annoyed I get that outages happen but to be without any service for several hours is super annoying I have to be on my works hotspot to request an Uber because ofcourse the app requires data connection. I can't text my mom or any of my family. This sucks

  • itscaylawithac Cayla Hochberg (@itscaylawithac) reported

    @RogersHelps can you at least tell us what the problem is & a realistic estimate of when it might be fixed?

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    Unconfirmed reports the @Rogers outage may have been caused by a tech accidentally knocking over their double-double takeaway, which has been dripping into a master server ever since & causing intermittent service faults. Experts warn moving cup suddenly could cause major spill!

  • brybaumann Bryan Bauman (@brybaumann) reported

    @AboutRogers @Rogers What ******** was the root cause? When will the network be up and running? Information and transparency would be nice as you over charge all customers to begin with.

  • DanGratton1975 Dan Gratton (@DanGratton1975) reported

    @Rogers @RogersHelps @jennaamxo Working "quickly"?!? SMS not working still but my data/phone services seems fine! I'm in ottawa.

  • pete_past Pete Past (@pete_past) reported

    @RogersHelps How is it still not solved. It’s freaking 6:30pm here in Toronto! I haven’t had service since 7am. Get your **** together Rogers

  • NickelPickel32 Shanny (@NickelPickel32) reported

    @RogersHelps @Rogers It hasn’t been intermittent, it’s been all bloody day. I need my phone for work. This really SUCKS!