Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Halifax, Vancouver, Surrey, Brantford, Maple Ridge, Calgary, Milton, Prospect Lake, Montréal, Edmonton, Lethbridge, Gatineau, Coquitlam and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Halifax |
Wi-fi | |
| Vancouver |
Wi-fi | |
| Toronto |
Internet | |
| Surrey |
TV | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TheNextFreshPrince
(@Lazy_Kid) reported
@RogersHelps @Rogers you need to train your technical support to actually know what there doing instead of telling people to unplug and replug their internet modem 100 times and resetting it just for it to still not work
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Elai_n
(@CCintoronto) reported
@RogersHelps @FaheemBhanji @Blackstockc6 Why’s no one answering phone? Why is their no chat? Stupid Anna won’t let me talk to a live person. No one answering phones? Rogers has gone down hill! Can’t reach anyone.
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Ilana Zigelman
(@zigette1) reported
@rogers you are interfering with my research! Please fix the power on my street!
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jenny borges
(@jennyborges4) reported
@RogersHelps whats going on rogers no tv or internet is there another power outage ??
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wsg
(@haydenmcnulty_) reported
@Rogers why is my internet so garbage bro
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Ꮢ𝔞𝔫 🐾 𝘄𝗲𝗮𝗿 𝘆𝗼𝘂𝗿 𝗺𝗮𝘀𝗸
(@ranaessance) reported
The fact that my @RogersBiz home internet keeps on having issues the past couple of weeks and forcing me to use my data from @Fidomobile as a hotspot so I can get my work done really hits differently when I’m reminded that Rogers owns Fido so Rogers is getting paid either way 🤨
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Nikhil Chhabra
(@Nikhil_Ch) reported
@RogersHelps I just experienced a sudden shutdown of internet in the L6X area of brampton. Was wondering if this is an area outage? It says that the modem cannot access the internet. Please help
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M Cohen
(@mirrcohen) reported
@RogersHelps worst cable going on right now interrupting football games in the middle of play time for crave commercials. This has to be a joke. Please figure this out.
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Nikhil Chhabra
(@Nikhil_Ch) reported
@mezzobureaucrat @RogersHelps My internet is down too, I called Roger's and they said it should be back up by 6am due to some work being done on fixing the internet lines
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Rebecca
(@MsBeckyBean) reported
@mobilemobilizer @Rogers Any news? It’s been down all day. 😖
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Darren Richards
(@DRichards25) reported
@RogersHelps Hi there. My ignite internet has been very slow for the past 10 mins,wondering if someone could look into this for me?
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Silvia Sellán 🏳️🌈
(@sellan_s) reported
My @RogersHelps internet connection has been down intermittently since last Thursday. Now it has been down for 30 minutes starting at 9am on a Monday when everyone in my house works from home.
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Marcel
(@marcel606) reported
@Rogers nice. Internet outage and your technical support centre is closed? You downgraded your already awful support to now being even worse not being 24/7?
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||*|| 🎗 [+ -- ··]
(@comlaterra) reported
Dear @Rogers, @Bell, @Tellus & Co. When are you planning on stopping ripping us off by providing one of the worst residential internet in the world in Canada? Do we need to force your hand through laws or are you planning on fixing it? Thanks.
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wayne williams
(@Habs76Williams) reported
My father (85) is moving and having the worst service from @RogersHelps @Rogers started at 10:14 am now at 1:54 pm. Will not install without fee. Just to drop off ignite gear which he doesn't want is $39. 4 hours online chat! #terribleservice @Bell
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Rebecca
(@MsBeckyBean) reported
@RogersHelps any update on when internet will be restored? It’s been down over 24 hours now.
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Vishal Lilman
(@VLilman) reported
@rogers there’s no way y’all have connection issues right before the Video of the Year Award 😭 #VMA
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ID FANDOM UPDATES!!!
(@IDFandomUpdates) reported
@thebuckybfiles @RogersHelps please help the homegirl out
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BeyondOldfashioned-OPEN THE BORDER
(@Karen22912) reported
@Rogers OMG! Got a copyright infringement notice that definitely didn’t come from this household. Telephone support was useless, I was on hold most of the time. Not a satisfactory result at all, who has this kind of time to be on the phone for an hour over a basic issue? 😡
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Mike
(@MikeLPoe) reported
@Rogers @RogersHelps I’ll be honest. Rogers Ignite is absolutely the worst and most unreliable service you have ever rolled out. Just a terrible all-around experience.
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Jen J Harewood
(@mezzobureaucrat) reported
from
Brampton, Ontario
@RogersHelps Experiencing an outage and your community forum page is useless. Please explain what is happening.
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Cory Colbourne
(@JonnySculpin) reported
@Rogers @jilli_dee Little information towards anything being fixed. Received a text saying the problem is fixed. COME ON @ROGERS !!! Uncertainty sucks and your lines of communication about this issue are non existent.
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Ben Conway
(@ThatBigBen) reported
@RogersHelps is there a service outage in Whitby Ontario currently?
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Mike
(@MikeLPoe) reported
@Rogers @RogersHelps I’ll be honest. Rogers Ignite I’d absolutely the worst and most unreliable service you have ever rolled out. Just a terrible all-around experience.
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Jason b
(@belangerjason1) reported
@RogersHelps Love it you whant us to report but if internet is down how do you report it
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10GHinds
(@10_hinds) reported
@RogersHelps I am now on Day 5 of my Rogers Ignite service being down for extended periods of time. What’s going on and when is it going to resume “normal” connectivity so I can work without interruption?
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José Albornoz
(@eljojo) reported
@RogersHelps hi, I sent a dm, can you take a look? Internet down in Ottawa
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Jen J Harewood
(@mezzobureaucrat) reported
from
Brampton, Ontario
@RogersHelps Please advise on any service outages in Brampton.
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Suhan Rajakumaran
(@rraj2k12) reported
@RogersHelps Up in Haliburton and despite being connected via LTE I do not have voice call abilities, even with VoLTE enabled. I am connected to Rogers-EXT network right now.
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wsg
(@haydenmcnulty_) reported
@RogersHelps why my internet so garbage bro please 😔