Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Brampton, Toronto, Chilliwack, Alliston, Newmarket, Simcoe, Red Deer, Calgary, Woodbridge, Whitby, Listowel, North York, Edmonton and Arnprior.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Brampton |
Wi-fi | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Brampton |
Internet | |
| Chilliwack |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Daniel
(@kellyotweets) reported
No @Barrett_Jackson in #Canada again. Thanks to the worst cable providers. @Bell @Rogers #********
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Pradeepa Shinoj
(@pradeepashinoj) reported
@RogersBiz We have got misled by one of your sales rep and he given us a business internet. we did not even know it is a business account and no such contract was given, when we have called customer care for cancellation due to pathetic speed, we came to know this was a scam.
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David Hainsworth
(@DavidHainswort7) reported
@linwood_barclay @RogersHelps Maybe my case is unusual, but I’ve never had any trouble with Rogers. $270/month for two cell phones, one landline and internet. Any kind of issue has been sorted out quickly. I switched from Bell years ago because their customer service was unbearable.
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Kathy Swaile
(@kathyswaile) reported
@linwood_barclay @RogersHelps And they will deal with you online as they also deal with numerous other customers at the same time. Their service is so poor
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J
(@u_wanna_eh) reported
from
Stratford, Ontario
@RogersHelps I’m going to post a regular basis How awful @rogers is
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Stuart Johnston
(@StuartJ_) reported
Huh. So have been on hold for almost an hour, waiting for @Rogers so-called 'loyalty dept' rep to chat with me. Recording 50 minutes ago said my call was next. Great customer service this is, especially from the 'loyalty dept' right? @Bell @TELUS is looking better all the time!
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tbx
(@tbx10425225) reported
@RogersHelps I spoke to someone. Our whole area is offline. You guys need to fix your **** asap. Its a recurring thing now. Its down 2 times a week.
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Neville Arnold
(@nevillearnold6) reported
@RogersHelps what a pain in the arse 5 different agents and still can’t resolve my problem and ANNA is also useless
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Cindy💎🌟😇
(@Cin23Bin) reported
@AnthonyLacavera Personally, I'm all for it. I'm a lifelong @Rogers customer. I pay for my Mom's cable, & she's forced to have Shaw. I pay almost the same for her cable, as I do for my whole Ignite package, with unlimited internet, tv, & home phone???? So ya, my situation is in support of Rogers
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SAFINA LALANI
(@lalani_safina) reported
Hey @RogersHelps what on the end of earth & back over is wrong? Trying to watch the critical NFL Chiefs v Bengals game. I keep getting intermittent black flashes. Need this fixed now. Called Rogers - got tix num - 24 hr at least b4 sm1 attends to it. Srsly? Fix it! Fix it now.
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DefinitelyNotCousinCatnip
(@CousinNot) reported
@CousinCatnip @RogersHelps It's remarkable how often they treat you like what's clearly their problem is your problem. I swear I used to fight with Rogers every week on something outage related that immediately stopped switching providers.
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Junk Watches
(@JunkWatches) reported
@RogersHelps These responses are infuriating. Clearly your network is experiencing some slow down. Explain what it is and when it’ll be over. What are you gonna waste time troubleshooting here?? I’m clearly not the only one affected.
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LGray
(@LGrayMc) reported
@RogersHelps Service is down again. Hoping to continue DM conversation.
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Chandra
(@_ChandraBN) reported
@Rogers is there some problem with rogers Wi-Fi again. My internet went out abruptly and it’s trying to connect since last 10 min
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Niks
(@niks_1985) reported
So @Rogers decided that Monday morning 9am is the prefect time to replace the cable in a residential area. Outage time 9am to 6pm. Notifications to impacted customer - none. I mean how insensitive can an internet service provider be?
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Michelle
(@SaddleDown_) reported
I have determined @Rogers is more expensive because it is a superior product than @Bell … I miss my Rogers services but can’t afford them anymore… and they highjacked my email address despite me still a cellular customer..I loathe BOTH of these Canadian monopolies… #fibesucks
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⛄️✨❄️Ice Queen❄️✨⛄️
(@TwistedFaith_13) reported
@Rogers said our internet would be back in 48 hours… after a simple modem swap. We are going on 96. No internet means I can’t work… “most reliable network” is clearly a joke. @Bell How fast can you set up new internet service? We’d love to give you our $$ instead!
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Tiffany
(@Tiffany082803) reported
@netflix @Rogers Hey maybe when you offer other people's services and charge a customer 2x a mth for a service you should get your crap together when I request one to be removed off my bill. One just keeps blaming the other and I am out hundreds of dollars. Cancel all of you!
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tbx
(@tbx10425225) reported
@RogersHelps internet in my whole area is down according to a rogers rep. Can you please tell me how do I work in the mean time? I dont need 50 cent credit that you guys give on the bill. I need a working backup solution for me to work from home.
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tbx
(@tbx10425225) reported
@RogersHelps Yes my further question is how do I work while your internet is off? Can you provide me a backup internet service?
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Barb O'Brien
(@OBrienBarbaraM) reported
@linwood_barclay @RogersHelps One is as frustrating as the other. Such poor customer service.
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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tbx
(@tbx10425225) reported
@RogersHelps my internet is down again. Happens every 3 days. What the hell is wrong with rogers?
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Louise Armstrong
(@TorontoLouise) reported
@RogersHelps HI, is there an outage in Willowdale?
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Mark - The FUT Founder
(@RealFUTFounder) reported
@rogers internet been absolutely horrid for over 24 hours. This company constantly with issues smh
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Niks
(@niks_1985) reported
I hope @Rogers have enough data on how many of their users are wfh and will have an impact. But then customer service was never a strong strong of Rogers. An absolute disgrace
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Annette Heim
(@aheim72) reported
@linwood_barclay @DMVSpringfield @RogersHelps Bell was way worse for me!! But I've also had a recent major issue with Rogers that made me consider going back to Bell...both are terrible and there are no real alternatives
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Get Off My Lawn Chaney
(@LawnChaney) reported
@linwood_barclay @RogersHelps That's what Bell means by "Let's Talk." Let's talk about how bad Rogers sucks.
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True Blue Denise
(@neezie_b) reported
@RogersHelps Is the internet down in Bramalea? Any any idea long until it’s up and running again. Of course on football Sunday.
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SAFINA LALANI
(@lalani_safina) reported
Hey @RogersHelps what on the end of earth & back over is wrong? Trying to watch the critical NFL @Chiefs v @Bengals game. I keep getting intermittent black flashes. Need this fixed now. Called Rogers - got tix num - 24 hr at least b4 sm1 attends to it. Srsly? Fix it! Fix it now.