Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (55%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: London, Toronto, Edmonton, Calgary, Ottawa, Brampton, Victoria, Saint John, Chestermere, Kirkland, Toronto county, Mississauga, Owen Sound, Oshawa, and Clarington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
29 minutes ago | |
|
Toronto
|
TV | 59 minutes ago |
|
Edmonton
|
Internet | 1 hour ago |
|
Calgary
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 1 hour ago |
|
Ottawa
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TRG (@Newf_GG) reported@Garnet_2203 @Rogers Bev, you’re garbage. Those 10000 were offered early retirement packages, they were not job losses. Embarrassing.
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Allan Anderson (@AllanAnder12613) reported@Garnet_2203 @Rogers Youre a lying piece of excrement TruAnon trollbot fake commenter. Rogers offered buyouts and has laid NOBODY off yet. Failing at trolling and life itself. Future MAID customer.
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Dale Disill (@DaleDisill) reported@LeafsandJays97 @MapleLeafs @Rogers You just said they don’t give a **** about the fans. That means they hate em.
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D (@OllKorrect_eh) reportedAnd I will be filing my complaint and taking my business else where imagine paying your bill and not having service and no one helps you. Do better @Rogers maybe go back to hiring REAL CANADIANS !!!!
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2Tone 331Vicky (@Dashforcashm) reported@Garnet_2203 @Rogers Canada is literally falling apart. And we have losers like you Bev, that pretend like it's not happening, why? I have no idea, your dog ****, though.
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R@X (@RiseN_Guard) reported@Rogers You make it easy to sign up for CRAVE tv and impossible to get rid of it. I'm furious!!! There is no way that I can find to cancel the stinkin channel. FIX THIS.
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Lori Sirianni 🇨🇦 (@4AnimalLife) reportedWhen I was out tonight my cell must've been jostled—got home & internet access was disconnected. Called @Rogers for tech service. Spent 51 mins on hold, gave up, called back, waited another 44 mins. WASTE OF MY TIME. Inexcusable lack of tech service due to Rogers' mass layoffs.
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𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reportedHey @Rogers you literally have the worst service, zero discount for those military SERVING 🇨🇦whom have to travel overseas. Rogers ******* Canadians one day at a time..
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e-Kingcorey97 (@LeafsandJays97) reported@DaleDisill @MapleLeafs @Rogers No I didn't LMFAO I said they don't give a **** about some random people on twitter wanting them to sell their part of the Leafs
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MM (@mmahajan2019) reported@Rogers Your customer service has gone downhill and bricking the worst in Canada. I have been trying to place a move request but multiple 1 hour long calls and holds I am giving up. Looks like I need to go to someone else
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Nope bell says thats on you and they took the proper numbers over. Rogers was the one to add 2 random phantom numbers and then started charging me month after month i called. Customer service never ended up even cancelling after 6-7 calls 4-5 months
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michael squires 𝕏 (@michael12659502) reported@Rogers what should i do? stay or leave? i drove 40km today. ive been having issues with my phone and wanted to upgrade. i verified they had in stock and went. was greeted by a less than motivated woman who turned me around, said it’s better to do it online. i left with nothing
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diy 🇨🇦 (@cwrb) reported@MacDoug1 @RogersHelps if you have Bell, why did you order Rogers? can you start a Reddit post describing this problem?
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps I would Call if it didnt take 7 minutes just to get to "OnHold" gotta press 9 different buttons then listen to an hour of Voice recordings tell me **** I dont care about.
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Brendan Bresnahan (@brezvideo) reported@RogersHelps My Rogers bill is around $1000 a month. I went to a Rogers store with a hardware issue, they told me I have to call on the phone. I have been on hold for 90 minutes now on the phone with Rogers, still holding. Is this the best you can do?
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Redjel Rodas (@RedjelRodas) reported@RogersHelps is internet down in Toronto?
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joey (@joeyboombats69) reported@PercyStaffin @Garnet_2203 @Rogers I always vote green. We never win
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Edmond Yan (@EmondYan) reported@RogersHelps is the Rogers network down? It says sim no detected and emergency calls only for me ?
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Steve Bergeron (@CBR900) reported@RogersHelps Yes, I have to reboot the modem at least once a day to resolve the cable box issue. Everything else on Wifi in the house works except the Roger’s TV issues.
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Brian Kusiewicz (@BKOttawa) reported@RogersHelps It was tied to canceling internet and TV services. Charging $745.80 after 20+ years as a customer feels excessive, especially when competitors cap these fees far lower. I’m asking Rogers to review this situation and provide a fair resolution for a long-time customer.
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BatmanAndRobert (@MacDoug1) reported@RogersHelps I've tried that. It doesn't work. I was able to get cable using my Bell wifi, but it doesn't register as connected with Rogers service. To the point they "canceled" my service in March, but they still billed me in April. and then billed me this month for "non-returned equipment".
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TRG (@TRG_1867) reported@MaahirMomtaz12 @Garnet_2203 @Rogers Are you dense? An early retirement offer isn't a forced retirement. They did the same thing with the federal public service this year and barely anyone left. You must be young, you don't really understand how things work as you age.
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dmolson (@burlivespipe) reported@Corey898912 @Garnet_2203 @Rogers Only weak cons want us to sign a bad deal that the bloated orange bully would rip up anyways…
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BatmanAndRobert (@MacDoug1) reported@mikeszeller @Rogers The NEXT box was just plugged into the TV and a cable cord. The Xfinity doesn't work without connecting to Rogers Internet. I already have Bell internet. I'm not paying for a 2nd internet connection just to watch TV. That just seems like a cash-grab for cable-users only.
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MASAPRO 魔法 鮭 (@magic_salmon) reported@VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???
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MyPilot .Online (@MyPilotOnline) reported@RogersHelps There’s zero question this was setup in a scam-y way. The bill is now in collections because your agents couldn’t help. Even though I brought up concerns about this contract within the first couple weeks, I was assured this was just a document error.
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Dale Disill (@DaleDisill) reported@LeafsandJays97 @MapleLeafs @Rogers Share price is down 20% over the past 5 years. Shareholders gotta be angrier than Leafs fans. What a ******* horrible company in addition to horrible NHL owners.
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Karim (@jesuisKarim) reported@RogersHelps all phones on my account have been experience some serious call quality and dropped call issues. Is everything okay? Please help!
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Danny Galea (@dannygalea99) reported@ShamsCharania @Rogers owners of the Raptors should never be forgiven for letting Masai go.
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Sean (@Steve9zzj) reported@HomieYak @RogersHelps @Rogers Waited over 1 hr - Ended up using chat support- which was equally as frustrating- Rogers loved collecting our money and working as little as possible for it