Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, North York, Ottawa, Woodbridge, Innisfil, Maple, Richmond Hill, Stouffville, Brampton, Kitchener, Calgary, Mississauga, Kamloops, Montréal and Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| North York |
Internet | |
| Toronto |
Wi-fi | |
| Ottawa |
Internet | |
| Woodbridge |
Phone | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Kirkconnell
(@Kirkconn) reported
I have been on the phone with a Rogers rep for two hours!! They can't resolve a VERY simple problem. Referred to manager Shama. She claimed she would phone back by 5 pm. Time to change to another carrier.#unhappycustomer #Rogersincompetence @Rogers
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Rod Reynolds
(@Rod_Reynolds) reported
@DavidGa27475214 @RogersHelps @Sportsnet I often tell people I use Sportsnet Now, and pay $200 a year for all their content. They ask me, "Oh, how do you like it?", and I always tell them "It is the worst"
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Gayatri Fonseka
(@gaya__22) reported
@RogersHelps no cable for 5 days and I’ve been on the phone for 2.5 hours being transferred from department to department. Your continued service interruptions and poor customer service is becoming increasingly frustrating!
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DΛVID™ 🇨🇦
(@LongLeaps) reported
@RogersHelps @SpiceWeekly not working on any of my devices.
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motorsuzuki driveby
(@motorsuzuki14) reported
@RogersHelps @therealCJR07 Except if TSN is showing the game. Then you’ll get a “not available, try later” error message. Total scam by @rogershelps. This service is not at all comparable to NHL Live.
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Creighton Lapensie
(@lapensie) reported
The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!
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Scott Weber
(@scott_weber) reported
@Sportsnet why is this app so bad?! I know why (monopoly), but why can’t @Rogers invest any money into the sportsnet now app so it actually works when a game is on. “Unknown error” repeatedly during the Blue Jays game. Has happened all season.
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Travel Jason’s Way
(@TravelJasonsWay) reported
from
Vaughan, Ontario
@Rogers why is service down again?????
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🇨🇦🍁 MrsJess🇨🇦
(@fedUpJess) reported
@Rogers I’ve been with Rogers since 2003. I’ve had issues, most have been resolved,switching to another provider doesn’t necessarily give you long term satisfaction. IMO .. as a customer you need to address your concerns immediately.
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David Galbraith
(@DavidGa27475214) reported
@RogersHelps can we get an update on @Sportsnet now app? Pretty important jays game we’re missing for another Rogers technical issue
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BigCreeIndian
(@BigCreeIndian) reported
@RogersHelps @DavidGa27475214 Hurry up ch or give me my money back or a year subscription when u fix it.
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Glenda Ollero
(@GlendaOllero) reported
Recently upgraded from an iPhone 11 Pro to a 14 Pro and wow 5G sucks on @Rogers. It’s not like I live in a remote area — I live in the downtown core. 🤨
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EllenGreen
(@EllenGr72951535) reported
@TELUS @Rogers FYI - do you wanna support #IranRevolution2022
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Christie Pyätt
(@ChristieP28) reported
@RogersHelps @Sportsnet trying to watch the app which I pay for. Cannot get anything to work. Get your crap together rogers and sportsnet. Hate the stupid monopoly that Canada has put us in here. No options.
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Pradeep Tomar
(@PradeepkTomar) reported
@Rogers @RogersBiz Wrong bill generation, on call with customer service for more then 3+hrs and still no compensation. Thats Canadian biggest telecom company!!Hatts off
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SpiceWeekly
(@SpiceWeekly) reported
@RogersHelps Not working on any of my devices as well. 😡
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Izza
(@JoJoJacksonAZ) reported
@djeel78 @Rogers SAME WTF
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Shesterkin for Vezina 2023
(@Kliff_DJ) reported
@CheddarVedder @Sportsnet @Rogers I gave up with Sportsnet because of the prices. Watch all the games online from MSG Network. Never going back
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Ray
(@MustardTiger77) reported
Piece of **** ******* sportsnet app already ******* up just put the games back on NHL for **** sakes @Rogers
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Keith Parker
(@kspslice) reported
@DavidGa27475214 @RogersHelps @Sportsnet Same for me. Android tv app and casting not working
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Pumpkin Spice Suze
(@suzemuse) reported
@RogersHelps is there a known outage in west Ottawa?
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Bob Pelley
(@bobpelley) reported
4 ) Cellular service has been out, and continues to be touch and go. Shouldn’t the billion $ companies who monopolize service here be held to a higher standard. @bell @rogers @TELUS
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the jammer
(@djeel78) reported
@Rogers the video is 15 seconds ahead of the sound. Absolutely disgaceful, @tsn doesn't seem to have any problems with their app, nor Netflix, Prime or any other apps I use just rogers. I've already switched over my cellphone from you thieves and cut my bill in half...
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🔴LIVE🔴 Justice Fourcats
(@JustFourCatss) reported
@Rogers your internet sucks.
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the jammer
(@djeel78) reported
@RogersHelps Fixing the issue isn't under your job description. You simply respond to customers tweets and do so by copying and pasting the same generic responses. Give yourself a pat on the back for a job well done though, I'm sure it's beyond what your head office expects from you
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spacex
(@JTPrince10) reported
@Rogers why is the internet down again ?
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the jammer
(@djeel78) reported
@RogersHelps @jbinoville What's not to get? The sound is a good 15 seconds behind the video. Turn it on and give it a try yourself...your customers aren't getting paid by @rogers to provide info on your terribly run app...we pay YOU for a service you clearly cannot provide
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motorsuzuki driveby
(@motorsuzuki14) reported
@RogersHelps will SN Now Premium subs be able to watch @CanadiensMTL games that come from the TSN feed this year or not? The marketing of your service suggested as much. Not getting any answers when I call, email or live chat.
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Mike Stephenson
(@CheddarVedder) reported
Funny how @Sportsnet & @Rogers have no issue jacking their prices up every year but when they have technical issues (which is far too often) they are nowhere to be found.
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Jennifer Sherlock
(@JenniferSherlo1) reported
@RogersHelps just trying to get same promo I have extended or cancel service. 45 mins with chat, they then couldn’t help. Asked me to call number. On hold 95 mins. Could not wait any longer. Called back today. Did a callback. On line for 33 mins and agent could not pull up