Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Chatham, Edmonton, Toronto, Mississauga, Maple Ridge, Hamilton, Richmond Hill, Calgary, Surrey, Abbotsford, Scarborough, Whitby, Guelph, Nepean and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Edmonton |
Wi-fi | |
| Toronto |
Total Blackout | |
| Mississauga |
Internet | |
| Maple Ridge |
Internet | |
| Hamilton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Schuck
(@inkscrblr) reported
from
London, Ontario
Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?
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Jamie
(@jamiedanyluk) reported
A day without cell service? Uhh yes please. I’ll take more of these days. Cut my service out on purpose, see if I care @Rogers #rogersoutage
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Nazi Punching Member of 5ive #BlackLivesMatter
(@tEscarecrow) reported
Wow, this @Rogers outage has me just thrilled they want to buy Shaw 👍
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Emerson Baxter
(@Ampersand_TO) reported
@RogersHelps Wow service just came back.. no service from 6 am to 4 pm. Can't wait to hear how much you're gonna refund me for making impossible to do my job. I think we'd all enjoy an explanation too.
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Mrs Cabbagehead65
(@WendySi42239770) reported
@RogersHelps People are also struggling with their bills due to this pandemic, but not 1 offer to help your long standing customers. You won't even wave your late payment fees.
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Stephanie McEwen
(@McewenStephanie) reported
@RogersHelps No updates? Nothing to let us know you’ve found the problem and are working to resolve it? Communication is supposed to be your business @RogersHelps @Rogers please let us know something
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Victor Hinojosa
(@victor_hinojosa) reported
from
Toronto, Ontario
@RogersHelps Wow. No redundancy in your network? What happened to your DR? Reminds me of the BlackBerry outage of Oct 13, 2011. #BlackBerry #Rogers
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Sir Snipes, Esq.
(@gucci369r) reported
The current situation with @Rogers is actually hella bad, I hope they rectify the situation soon
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Leadfoot
(@leadfoot12000) reported
from
Toronto, Ontario
@richard680news @CP24 How is it that this Major #rogersoutage is being totally ignored by the news media? Why is this not a top story? 15hrs and still no service @RogersHelps
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Vladimir I. Trump
(@VladmrTrumpkin) reported
@RogersHelps Please enough with the customer service platitudes. You need to get busy and update your customers about the nature of the outage, what you're doing about it, when we can reasonably expect service to be restored.
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Scott Georgeff
(@ScottGeorgeff) reported
@RogersHelps How long will the service disruption last in Central Alberta???
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Bruno Marsili
(@RecruiterBruno) reported
@RogersHelps WHY are you down? Can you please answer that question? No explanation given at all is NOT ACCEPTABLE!
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KorbyShep
(@KorbyShep) reported
@RogersHelps @Rogers Provide updates more frequently. Even if you don’t have anything new to report. Two updates in the last 5 hours is terrible. Especially considering how critical this is
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licia👑
(@MittonAlicia) reported
Been without service for about 15 hours now with no explanation as to why from @Rogers. Looks like someone’s paying off their phone and switching to @koodo 🥱
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Connoisseur of the Raptors 2021 Fred Collection
(@chrispbridgen) reported
Rogers has already blown through at least 3 nines of its 99.99999% service. Lotta IT folks and lawyers going to be looking at those service contracts @RogersHelps
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DD
(@displaydezign) reported
@RogersHelps And while you are at it, fix my bill. Every minute this is down, I lose money, like many many others.
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serena
(@xxperfextionxx) reported
i got no service and no data @Rogers fix up
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carol morehouse
(@morehouse_carol) reported
@RogersHelps do you know when service will be back
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Erin Pepler
(@erinpepler) reported
@hdixonwriter @bitofmomsense @Rogers Ugh, I'm so sorry. This is garbage.
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Garry
(@Garry53580146) reported
@Rogers @RogersHelps my cohort has been stuck at the airport since morning and i had to make the arrangements for her and due to your this garbage, i am still not able to connect with her. What are you doing to resolve this issue ???
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Tina Turnip
(@Iseebutdontdo) reported
Are you in an emergency situation? Well, you'll likely die if you're a @Rogers customer, because their services have been down ALL DAY, including emergency services. Can't dial 911! Will you be crediting affected customers for a change? #rogersoutage
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ms_nuz
(@ms_nunuz) reported
Almost an entire day with NO cell phone service @RogersHelps @Rogers you have failed your customers & I’m baffled as to how a company this big has allowed this to happen and last this long. #rogersoutage #rogersisgarbage #switchtobell
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Hello!
(@Betterwatchit1) reported
@RogersHelps Ur company got hacked... 13 hrs no service in tdot. Too scared to say hey we were hacked...
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Proforma Adam Promotions
(@adampro) reported
@rogers @rogershelps any updates on how long the "intermittent" service interruptions will last? We are going on 15 hours now.
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Albion Veliu
(@veliualbion) reported
Just know that I’m not paying my phone bill this month @Rogers @RogersHelps. 1 day without cellular service is ridiculous. I need a full months compensation.
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Torn
(@tornheln) reported
@RogersHelps i haven’t seen any updates for a couple hours.. this is an issue where Rogers should be updating every 30 min regardless of status
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Phil Bottonheath
(@PBottonheath) reported
@RogersHelps This is why I left Roger's 10 years ago and went to Telus. @TELUS still sucks, dont get me wrong, but they're still somehow better than 1 bar everywhere you go Roger's.
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Lis-
(@lisabrueckman) reported
@chatrmobile seriousley how have you not gotten your **** together and fixed this you use @Rogers lines and that multi billion dollar company can’t fix our service??? Really somethings wrong with that.
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Jimmy Stü
(@jjcinthe613) reported
@VaxHuntersCan if only @Rogers wasn't down all day, I may have been contacted as I have registered with all of them.
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Rosanna von Sacken
(@rosanna_acf) reported
@Rogers please restore cell service as soon as possible. Poor form in not advising customers, no forecast or updates on restoration time, nothing!! We noticed! #norogerscellservice