Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Chilliwack, Edmonton, Calgary, Toronto, Thornhill, Newmarket, Whitby, Baysville, Guelph, Hamilton, Nepean, Vancouver, Scarborough, North York and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Chilliwack |
TV | |
| Edmonton |
Wi-fi | |
| Calgary |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
TV | |
| Thornhill |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Beltijar
(@made_by_PB) reported
@Rogers @RogersHelps is there an outage on internet/wifi in downtown Toronto?
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MC
(@Alejandrak59) reported
@Rogers outage in Erobicoke? I dont have any internet or data in my phone? What is going on? Cant even log into my Rogers account
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molliehashtag
(@molliehashtag) reported
@RogersHelps Being a customer for 15 years, I think I know a payment is due. Enough. I'd like to block your texts, but that's not an option either.
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thejenben1
(@thejenben1) reported
@RogersHelps The phone number my family has had for over 30 years was taken away because my elderly father didn't switch to the new internet service. Unacceptable. Please FIX THIS ASAP.
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Lewis DC
(@ItsLewisLADC) reported
@FidoSolutions @Rogers Can you please confirm if there is internet outage at 180 Mississauga Valley Blvd. ? I don't have internet access it's been 3 hours already.
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Ryan The Tired
(@CharmingGrump) reported
Was on the phone with @RogersHelps because they were gonna cut me off over $84(? 😡) , BUT the rep apologized, doubled my data plan at no cost, AND gave me a 25% discount for the next 6 months for being a loyal 16 year customer. People over algorithms.
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molliehashtag
(@molliehashtag) reported
Bloody hell @Rogers I would like to opt out of the text message reminders from bill payments that are a week out from coming due. Customer Harrassment is NOT Customer Service.
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Brent B
(@Brentssb) reported
@RogersHelps @FaheemBhanji @Blackstockc6 This really sums up your customer service. 4 whole months later hahaha.
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Stephan Petar
(@stephanpetar) reported
Hey @Rogers nice move. Internet is down and of course I have huge online event I'm supposed to host. On all the days.
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Morbyd Wytch
(@MorbydWytch) reported
@RogersHelps Internet was down for hours today. Waterloo Region 9-11:30am. Your customer service told my three condo neighbours they had no knowledge of it, despite tweets HERE and DownDetector reporting it. Will you be compensating those of us who work from home every time this happens?
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thejenben1
(@thejenben1) reported
@Rogers The phone number my family has had for over 30 years was changed because my elderly father didn't switch to the new internet? This is unacceptable! Please fix this ASAP.
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IraJedi
(@IraJedi) reported
@RogersHelps internet down in Toronto?
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Morbyd Wytch
(@MorbydWytch) reported
@RogersHelps @haha_toki Why did customer service tell me they had no notice internet was down when I called at the same time as tweets YOU REPLIED TO?
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Subtle Frank
(@SubtleFrank) reported
@Rogers internet service in Toronto has been horrible since yesterday. Any idea when this will be resolved?!
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Nelson Campana
(@nelcam) reported
@ItsLewisLADC @FidoSolutions @Rogers I’m in mississauga too. no home Internet connection for the last couple hours at least. Seems like Rogers is down
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Blackstockc
(@Blackstockc6) reported
@RogersHelps internet down again... your chat is real nice btw.. i asked for my transcript and was not sent one? What kinda of mickey mouse operation you clowns running ?
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Bre
(@novmbrscorpio) reported
from
Springwater, Ontario
@rogers is literal trash my internet has been down all fkn day from an “outage” 🖕
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Blackstockc
(@Blackstockc6) reported
@RogersHelps Lol wouldn't be a normal week without Roger's going down.... wasaga beach is out .. again... going on 7 hours now :)
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molliehashtag
(@molliehashtag) reported
@RogersHelps Hahaha! You already send the new bill super early, then text a "reminder", then text a "thank you for payment." I will never pre-auth payments to @Rogers. Your business practices (aka: harrassment of long time customers) suck. Be better.
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🇨🇦Dave Wylde 🇨🇦
(@bls_daddy) reported
@Rogers would you be able to tell me if there is a outage in wasaga beach? internet has been down for awhile now thank you
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Stephan Petar
(@stephanpetar) reported
Hey @Rogers nice move. Internet I'd down and of course I have huge online event I'm supposed to host. On all the days.
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Mike Young
(@MikeYoung_NL) reported
Are @Bell_Aliant normally brutal to deal with, especially with new customer?!. A supervisor was supposed to call us days ago about being sold a package that didn't include all aspects we were quoted. Just as well cancel the works of it and go to @Rogers.
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leo
(@tdot28) reported
@sharpedgepicks @BlueJays @Rogers You were criticized cause you’re an idiot
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A.K. Ritchie
(@AK_Ritchie) reported
@Rogers It's been months of poor customer service, billing, and tech issues. I asked for a reduced cost to terminate my plan, and this has been denied twice now.
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Jojo rabbit
(@Jojorab31076396) reported
@RogersHelps After on line and assisted by drew, the new box is not working. The msg is Sorry your cable box experience problems. Error #not authorized. Geez
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Fortniteplayerxxxxxx
(@fortnitepxxxxxx) reported
@rogers fix ur service you slimy *****, how many times does everyone have to go through an outage for you guys to do something about it ?Embarrassing honestly.
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bobby swift
(@shopsonline358) reported
@FaheemBhanji @RogersHelps Ranked number one for consistent national network coverage service interruptions
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Morbyd Wytch
(@MorbydWytch) reported
@RogersHelps Internet down in Waterloo region from 9am-11:30am. Customer service told me they had no other reports, despite 3 of my condo neighbours calling, tweets YOU replied to, and DownDetector reporting it. Why are you lying to people you have contracts with?
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Bridin
(@Bridin6) reported
@RogersHelps Over a year with internet issues, suggested it was the modem. Told no, modem is fine. Now I receive an email saying the issue may be with the modem and my only option is to pay more for a plan I already have and a $39 setup fee? Disgusting customer service!
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Milind More
(@_milindmore) reported
@Rogers sucks