Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (21%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Woodbridge, Thunder Bay, Nanaimo, Kamloops, Edmonton, Ottawa, Toronto, Brantford, Markham, North York, Kitchener, Brampton, Cambridge and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Woodbridge |
Internet | |
| Thunder Bay |
Total Blackout | |
| Nanaimo |
TV | |
| Kamloops |
Phone | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@JonathanJaitly) reported
@RogersHelps This is a great reason to switch to Bell or Telus. Rogers infrastructure is horrible in terms of reliability, management and commitment to quality. What is this, the third time in 5 years Rogers has had a major outage? Telus and Bell at 0 in the same time frame.
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Patrolcats C18H26ClN3O + C38H72N2O12
(@Patrolcats) reported
@RogersHelps 2FA texts not working yet, so that’s >29 hours being locked out of some accounts. #ThanksForNothingRogers
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STOP
(@My_opinions74) reported
@ElmDrawsStuff @RogersHelps How about a month's credit worth instead of $1.60? No service has caused much more losses for some people who own businesses, no debit.
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Bianca
(@Bharps1) reported
@tosajohn @RogersHelps Yes, but that doesn’t help when this happens at a store. And if your landline is with Rogers, you’re no farther ahead.
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Pzfizer Papi
(@asapankxt) reported
@Rogers you gonna fix your company?
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Tim Boudreau
(@tboudreau19) reported
@WWEgames cant log in to my faction cause of @Rogers internet being down so ill lose my weekly reward any way to help a guy out to get my pack
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Sanjay
(@Sbmvv2000) reported
@nizarzeden @RogersHelps Thanks. I tried it but while I have some connectivity, it is slow and erratic
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Sam Saberi
(@chefsamsaberi) reported
@AboutRogers @RogersHelps We lost a lot of buisness yesterday because of this . You guys need to act and do something about this . I except nothing less then 6 months of free service or else myself and a lot of other business are heading over to bell
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Sarah Cowley
(@athoughtfulmama) reported
@RogersHelps When are my cell services going to be fixed??? 2+ weeks of calls dropping/not getting through, with no answers from Rogers - "everything is fine," "tower is down," "everything is fine." We live between Owen Sound and Meaford, ON. FIX THIS!!!
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Lurphy Lorrigan
(@LurphyOG) reported
@thevivafrei @Rogers The reality is the outage had absolutely nothing to do with competition. They are completely distinct issues
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Justin
(@JustinSmith_13) reported
@RogersHelps This outage exploited a major problem in Canada and how this **** company has a monopoly over Canada
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Flintstone
(@loudmouthfred) reported
@Rogers @RogersHelps my wife has a disability, doesn't work, stays home. I leave early in morn, not realizing there was an outage. She was home all day alone w no entertainment, no TV or internet. Her cell is #Rogers and our home phone is Rogers so no communication.
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𝕦ℕℂ𝕃𝕖 ℍ𝕒ℝℝ𝕐
(@HarryT81) reported
@RogersHelps Weird, right after I tweeted them the exact complaint. Wonder how long it'll take them to let us know it was planned.
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AntSoiree
(@AntSoiree) reported
@RogersHelps I was supposed to have someone come to my house to fix my Internet on Friday. I was never contacted to reschedule
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Beth Grixti
(@BethGrixti) reported
@RogersHelps When I was with Bell, service was inconsistent and they never owned up to it. We paid for Fibe when we didn’t even have lines out my way. At least this is an acknowledgment.
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ᑕℍЯᎥᔕ Ᏸ⚙УᎠ
(@Tammy12Step) reported
@RogersHelps wow 7 hrs with no service b4 you even said anything ,you just didn’t bother to make a statement and left us in the dark ,,17 hrs with NO SERVICE you really F🖕🖕Ked the dog on this one
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Dylan Glenn
(@DylanG22_) reported
@Eskieas @juskazu @RogersHelps Happy to see and hear I am not the only one having issues with connectivity today. Internet and everything is back up, but trying to login to Xbox or even get my NAT working are not possible at the moment. Now, we wait lol
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Jason
(@jasonbshew) reported
@RogersHelps @Rogers How vast is your vast? Home Internet is still down over here. It’s such a shame you should have a real slow emergency response and no backup plans for failed services. E.P.I.C N.A.T.I.O.N.W.I.D.E F.I.A.S.C.O
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Christy
(@christyrose17) reported
@RogersHelps My wifi is ****, and I can't stream from any platform still
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Amy Hrynchuk
(@ahrynchuk) reported
@AboutRogers @RogersHelps I would like to know how you are going to credit or compensate us non Roger’s customers for this outage. We were also effected by this outage. If our banking was down and have no credit-cards we were also up a certain creek without a paddle.
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Mr Alien
(@AspergerAlien) reported
@RogersHelps All I expect is a credit for how long the outage lasted, as I'm not greedy/entitled like the rest that can't live without internet/TV/debit. The losses that (non) customers had is their own fault for not having a backup plan, and everyone should have emergency food/cash on hand.
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Jonathan Resnick
(@jresnick) reported
@RogersHelps But how did this happen? Your customers deserve an explanation, and you need to figure out how to ensure this never happens again.
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CAP Formations (Chart Analysis Parody)
(@spanoel1) reported
@RogersHelps @RogersHelps won’t even let me sign in to my account. - they know I’m trying to cancel and go to @TELUSsupport
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Chantelle
(@ms_chanty) reported
Anyone in north whitby get their @RogersHelps service back? I can’t keep watching the one dvd that we have.
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
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Loading
(@LO4D1NGG) reported
@g_meslin We will never see regulation when the people in power are beholden to the industries they're meant to watchover the @CRTCeng is run by a lobbyist for @Rogers
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JohnnyBoy
(@JohnnyBoyTrump) reported
@RogersHelps Apology accepted but you need to share the reason for the outage. Far too great an impact for, 'Sorry, we're gonna do better. Here's your credit.'
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Sarah B
(@athoughtfulmama) reported
@RogersHelps When are my cell services going to be fixed??? 2+ weeks of calls dropping/not getting through, with no answers from Rogers - "everything is fine," "tower is down," "everything is fine." We live between Owen Sound and Meaford, ON. FIX THIS!!!
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Justin
(@JustinSmith_13) reported
@chethosahalli @RogersHelps @Rogers no it doesn't "happen" their outage showed how much control they have over Canada. Us non rogers customers were affected too. If you don't think its weird that all debit/atm machines were down across Canada because of one company then you can't be helped.
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Michele (hopeless DCI Vera Stanhope fan)🕵️♀️
(@SocMedGirlyyj) reported
@bag_cats @RogersHelps I had a similar thought yesterday - it was like in my younger, pre-internet days, when you communicated by landline. No landline, no communication.🤷🏼 But I empathise with the younger generation that have never known that. They've been completely raised in technology.