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Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Victoria, Toronto, Kitchener, Montréal, Whitby, Edmonton, Vancouver, Winnipeg, Burnaby, London, Scarborough, Halifax, Bradford West Gwillimbury, Mississauga, and Brampton.

CityProblem TypeReport Time
Victoria TV 4 hours ago
Toronto E-mail 4 hours ago
Toronto Internet 4 hours ago
Toronto Wi-fi 4 hours ago
Kitchener Internet 5 hours ago
Victoria Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GTBilly13
    Billy (@GTBilly13) reported

    Anyone that has ever phoned @Rogers helpline made this joke yesterday: "Have you tried powering down your #computer and #modem?"

  • 613_Me
    613_Me (@613_Me) reported

    @RogersHelps @Rogers In #ottawa #rogers is back but we only have one bar of service. Can open apps but articles won’t load etc. can make phone calls now. Can finally check for offers from BELL and TELUS. We had a 4 DAY OUTAGE from Rogers in May with ZERO credit offered and now this bull.

  • SheilaCulbert
    Sheila Culbert (@SheilaCulbert) reported

    @RogersHelps Why am I getting a Privacy Warning now on my wifi?? What’s going on? Never saw that before. When will it be safe to use again?

  • MrsRose2020
    Christine Rose (@MrsRose2020) reported

    @RogersHelps @Rogers We have no internet in Oshawa even though our modem shows we now should and we can’t call or live chat as you get booted saying it’s too busy. You should be providing an outage map with expected service return times

  • melissaxjade
    M E L 🤍 (@melissaxjade) reported

    @RogersHelps Everyone in Manitoba is still down… it’s been 31 hours without internet or phone service or Interac

  • suzemuse
    Susan Murphy 🇺🇦 (@suzemuse) reported

    @andywalker @Rogers Is it strange that the cell network was out too? Usually it’s one or the other.

  • RustyandJohn
    John Drinking Beer (@RustyandJohn) reported

    @RogersHelps @Rogers I’m not even a Rogers customer and this is unacceptable to me. I couldn’t connect with family or needed healthcare services all day. Everybody’s impacted by your monopoly. PS your comms people could be heard shutting down the CBC interview when asked about a merger with Shaw.

  • kerosenelive
    Ren 🎗 (@kerosenelive) reported

    @RogersHelps still down in white oaks…

  • Digital_Hugo
    Hugo Bohorquez (@Digital_Hugo) reported

    @RogersHelps But caused the outage?The public deserves to know

  • NickDAvery97
    Nick 🇨🇦 (@NickDAvery97) reported

    @RogersHelps Still not working for me

  • E_Roth_
    Evan Roth (@E_Roth_) reported

    @RogersHelps I still have home service (wifi and cable) and my cell service barely works. I better be getting compensated for 2 days of no service. Can’t wait to my contract is over, straight to Bell I go.

  • CryptoRickPDAO
    CryptoRick (@CryptoRickPDAO) reported

    @ageofsamnft @Rogers I work at one of those banks bro crazy that it took so long to fix this outage.

  • kirstie_drumm
    Kirstie (@kirstie_drumm) reported

    @fischer_catey @jtobinbartlett @RogersHelps Wrong, I’m not in Toronto, actually almost 2 hours east of Toronto and I have service again.

  • SteveJanik1
    Steve Janik (@SteveJanik1) reported

    @RogersHelps you can stick your measly “credit”you know where. 3 consecutive days of service disruptions here in St. Thomas before this “brown out”. Going to take a lot more to keep this dissatisfied customer of 25+ years content. Retentions dept get ready

  • ahhegab
    AhHegab (@ahhegab) reported

    @RogersHelps The basic idea of a mobile phone, that it doesn’t lose connection in emergencies. I would rather get a GSM or UMTS service rather than loosing everything. Or even partnership with other networks to get a minimum calling services in case of loosing yours! LTE is not enough!

  • junixbc
    Louise C (@junixbc) reported

    @RogersHelps I’m now able to go online but there are certain websites (e.g. twitter, prime video, lowes canada, etc…) that I still can’t connect to. Am I alone in this or is everyone also experiencing this problem? Please look into this Rogers. PS: I’m sending this tweet using mobile data.

  • Will47132200
    Will (@Will47132200) reported

    @Scramjet99 @CheriDiNovo @Rogers Why, are they service technicians?

  • bob60607696
    bob (@bob60607696) reported

    @RogersHelps I have internet but some things not working like crave and Disney but Netflix and prime ok

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • hater_Iover
    Hater&Lover 🇨🇺🇨🇦🇺🇸 (@hater_Iover) reported

    @jezziebezzie @TorontoLonny @RogersHelps Well... rather this shows that Canada is no longer a first world country, because in first world countries there are no such problems.

  • toplagal
    patty (@toplagal) reported

    @RogersHelps Says I'm connected to local network but unable to connect to internet. So now what do I do?

  • niallison23
    Allie 🇨🇦 (@niallison23) reported

    @JeremyDBradley @RogersHelps @Rogers I’m not with Rogers for phone service. I’ve always heard it’s crap lol never had trouble with internet until now though.

  • 24CARATINC
    KATE (@24CARATINC) reported

    @chethosahalli @RogersHelps @Rogers I lost money in one of my businesses yesterday too. It was a pretty stressful day and this cannot happen again. The government has to do something to fix this weakness in our infrastructure.

  • Toronmayor2026
    Robert Ben (@Toronmayor2026) reported

    @RogersHelps But WHAT cause the problem??

  • BryanDurham16
    Bryan Durham (@BryanDurham16) reported

    @RogersHelps @Rogers what caused the problem in the first place

  • kodalux
    LO (@kodalux) reported

    @Rogers @karineexo Rogers.....you say the vast majority are back online. I'm in GTA....still no internet. You're full of ****.

  • NeilGunner
    Neil Gunner (@NeilGunner) reported

    If by "back online" @Rogers means really slow and inconsistent service and inability to use things like FaceTime, then sure, I guess technically people are back online. Way to set the bar pathetically low, @RogersHelps. Do better.

  • 79PapaPalpatine
    PapaPalpatine79 (@79PapaPalpatine) reported

    @foreverlys No kidding. I had to wait until this morning to e-transfer, but I didn’t get mad at the bank. It’s @Rogers system that caused it. Also don’t get mad at the CSRs that answer the phone for Rogers. It wasn’t their fault it went down.

  • jennajustjenna
    Jenna (@jennajustjenna) reported

    @RogersHelps @jbrommet Hi! I sent a DM to check out our own neighbourhood service and just got the same public update about the vast majority. Hoping for a reply :-)

  • 24CARATINC
    KATE (@24CARATINC) reported

    @shurmanator @RogersHelps I'm so glad I only have one service with them right now. I used to have everything bundled together... it would have been a very bad day yesterday for business!