Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Whitby, Winnipeg, Montréal, Toronto, Calgary, Victoria, Oshawa, Ottawa, Thornhill, Markham, London, Kitchener, Stouffville, Newmarket and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
TV | |
| Winnipeg |
Wi-fi | |
| Montréal |
Internet | |
| Winnipeg |
Internet | |
| Toronto |
Wi-fi | |
| Calgary |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine Belaieff 🇨🇭🇨🇦🏳️🌈🚲🛴🚃🚉🚇🚍
(@abelaie) reported
After many years with @rogers, today I took my mobile business elsewhere, and took another line with me. Between the unreliability, the bad communication and the family’s behaviour, I needed a break. #telco #mobile
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BiteSize Therapy
(@bitesizetherapy) reported
@the_mel_jar @DrAaronB If you are an @Rogers customer you can have a little of that magic back.
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Jennifer Sheppard
(@JenniferTheshep) reported
@Rogers still having issues on wireless and Tv sat on hold for 45 mins and then gave up.
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Kimberly Stevens
(@kstevens_EFT) reported
I just got a scam text from a Portland, OR number, claiming to be @Rogers and offering me a $200 account credit for the recent outage. Beware. Scams travel fast.
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Timo Vainionpää
(@TimoVainionpaa) reported
@DougMadory @kentikinc @Rogers Long time Fido customer in Kitchener/Waterloo (from before they were bought by Rogers) I can confirm no bars of service last Friday. IN fact there was a message "No service" on my iPhone SE in place of the bars
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
When companies like @Rogers make "mistakes" charge you more, add services, etc and state they can't change it they can only discount you each month, etc this can lead to jacked up service costs when the "discounts" end. This is unfair and corrupt in my opinion.
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Jeremy Latham
(@jeremylatham) reported
Ever since the @rogers outage last weekend, my wireless data has been crippled. When it works it’s like pre-3G speeds. This isn’t good enough.
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Denis Gauthier
(@DenisGGauthier) reported
@RogersHelps Internet in toronto down again? @TekSavvyCSR says Rogers infrastructure is down. Rogers is saying nothing.
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Ashley Vanderwerff
(@AshleyVan_Coach) reported
I keep calling @Rogers to cancel and each time I get hung up on. Conspiracy?????? Let me leave! @CRTCeng
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aqua sama
(@aquasama27) reported
@Rogers ur service is still not working… things are taking forever to load.. fix it
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Andrea McRae
(@andreamcrae) reported
@Rogers when will my ignite tv stop cutting in and out? It’s been a week since the outage and my tv still isn’t working.
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J Mar
(@jmar_here) reported
@RogersHelps can you figure out why I can’t call out when I have AT&T for roaming. This is such a crap thing to have happened!
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Rhonda Morton
(@rhondamorton) reported
@RogersHelps @peggy_blair That’s great, but what are they doing to help all the people that aren’t actually customers of Rogers but they were severely impacted because of businesses that utilize Rogers for their computerized systems such as the banking interac etc ?
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nik
(@nikisundefined) reported
@RogersHelps internet went from slow all day to non existent... what's going on??
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thecatsgrafixcomics
(@felixtcat) reported
@RogersHelps What about people who are not Roger's customers who where effected by this issue. Like we could not accept etransfers contact people, deal with banks so indirectly even people who do not use Roger's where effected just as much.
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V. 🇺🇦 🌻
(@Iigrev) reported
@rogershelps Outage in Waterloo going on 8-9 hours now. What gives? Was told damaged cable, how long are we looking at being down now?
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Sneh Kukreja
(@smartkukkie) reported
@RogersHelps when on earth is this outage going to be resolved? One week later and I’ve been down for another 10 hours and counting.
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Jeremy Pyatt
(@JeremyPyatt) reported
@rogers. Your data network DOES NOT WORK on @Meaford Fix it. Don’t tell me to DM you. I already have multiple times and spent hours on the phone. You know the location. Fix it.
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Timo Vainionpää
(@TimoVainionpaa) reported
@DougMadory @kentikinc @Rogers Without getting into tinfoil hat conspiracies, no I do not. I am very curious to hear what the root cause might have been. To me the explanations being offered are not enough to explain why all the networks went down.. but I am not an expert
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Kara LaFleur
(@patchyfoz) reported
@AboutRogers @Rogers Since the big outage last Friday, my service has had at least one interruption per day
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Captaintang
(@tangjuice1) reported
@Rogers U guys had one of the worst outage in recent history, yet you only give a 5 day credit. I asked your service Center to see if they can change my plan to a lower price. “Since you re contracted, we only have $60 option”. Well I guess Bell will get a new customer soon.
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Vincent 賈 🍁
(@YechunJ) reported
@Rogers sucks
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Vincent 賈 🍁
(@YechunJ) reported
I think Roger's down again... Hey @Rogers fix your damn thing otherwise we'll switch to @Bell.
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Doug Madory
(@DougMadory) reported
@TimoVainionpaa @kentikinc @Rogers Do you have a theory as to why the mobile signal went down during this outage? I'm not familiar enough with mobile telephony to understand what are the possible causes of this.
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dW 🇨🇦🇺🇦
(@donaldpwalker) reported
@abelaie @Rogers As long as you didn’t go to Bell! The family drama may be absent but the customer service, if possible, is worse.
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Hockey Nite In Canada
(@_Hockey_Night_) reported
Guess @Rogers wants to keep screwing around with my internet every Friday. Wtf get your act together #rogersdown
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FightKobraKai
(@FightKobraKai) reported
from
Port Moody, British Columbia
Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
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METZY
(@METZY_B) reported
@Rogers why do you guys keep going down. I’m just trying to game
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Kathy Hay (she/her)
(@KathyHay) reported
Way to go @Rogers - I received my e-bill yesterday with an OVERCHARGE of $520 for equipment I returned 3 months ago! And am now on hold for 30 minutes. Awful customer service and respect.