Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Burnaby, Montréal, Markham, Toronto, Calgary, Kitchener, Langley, Gravenhurst, Vancouver, Chilliwack, Oshawa, Halifax County, Richmond, Toronto county, and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Internet | 1 hour ago |
|
Montréal
|
Internet | 5 hours ago |
|
Markham
|
Internet | 5 hours ago |
|
Toronto
|
Phone | 5 hours ago |
|
Toronto
|
Phone | 5 hours ago |
|
Calgary
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Wayster1974 (@wayster1974) reported@yyzsportsmedia Jonas you were just posting about @Rogers service. You think they care what fans think of their hires, or the product. Look at the phone, internet, cable service, TV stations, reporters, broadcasters People keep buying what they sell, why make the product better? @sportsnet
-
Danny Evans (@DannyEvans96378) reported@DjAnganu @MapleLeafs @Rogers Lol I love it sucks to be you.
-
Just10CNS (@JustinCNS) reported@RogersHelps @CrescendoCove lol shut up Rogers. Fix that **** asap crooks.
-
Robert Park (@RobertPark71) reported@RogersHelps Maybe you should read the post before asking stupid questions. And I don’t want or need a reply. Tired or dealing with inept rogers
-
Canucks Critic (@CanucksCritic) reported@Canucks @Rogers $5 menu and a watch party for a lottery because the team was awful. This is the product now, distractions instead of fixing anything.
-
Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Customer service is ridiculous! I’ve been waiting for over 3 hours as we have had no service for 2 days now, yet your website states no outages! Yes bill is paid, whole building out and nothing is being done! Give me one reason why I should switch internet providers?
-
️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reportedAs usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.
-
throw_away (@throw_away27) reported@Canucks @Rogers Rigged wtf
-
Jackie Groening (@JayCassPey) reported@Bell_MTSHelps That’s not very reassuring. Like I said I regret switching from @Rogers to Bell MTS. Any time we had an issue with them it was fixed quickly. It’s been 48 hours and still not update. This is ridiculous
-
CKM (@PongVamos) reported@Canucks @NHL @Rogers $5 event menu? Wtf
-
AP (@ap210) reported@RogersHelps “Off peak hours”. I’ve been on hold for 1 hour and 5 mins now. It’s 10:48pm and I need to go to bed. Total time spent on phone or online waiting to get help from Rogers for a simple issue today = over 3 hours. Not fair and pathetic
-
Bradley (@bradparker25) reported@Canucks @Rogers Here’s why you didn’t get #1 overall Your team sucks Your organization is a disaster Your jerseys are terrible Your practice facility is a joke Your hands on ownership thinks he knows more the NHL GM’s
-
SD (@spdbmkj) reported@RogersHelps Where are the folks? Nobody is available on chat, Holding phone lines for hours but still no one to connect with. What is happening? I need someone to DM me at the earliest to resolve my issue.
-
Arthur Zhou (@Arthur632563042) reported@RogersHelps I tried below steps but no luck: Reset Network Settings (iPhone + all devices) Reset hotspot/APN settings(change to mobile.apn) Toggled Maximize Compatibility ON/OFF Change manual IP, proxy, many other DNS Removed all VPN profiles All DNS can not work normally
-
Kats (@TheNutterDrawer) reported@RogersHelps No I’m not waiting on hold when I’ve waited for 2 hours and both people I spoke to had trouble even verifying the account. One told me they could only speak to the account holder, which I am. But they mispronounced my name and then thought I was a different person.
-
Matthew Kendrick (@Ch9seFan) reported@RogersHelps I had to sign up for an extra channel last year which I guess I dont need now. And then I gotta pay all this money for cable to watch 3 things I can watch on tsn+ for 90% less than Roger's. Ever since youbswitch to this Xfinity service Roger's has been absolutely terrible
-
Cryptofanatic420 (@Liam14903953) reported@Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.
-
Tracy 🇨🇦 (@TisforTracy) reported@MapleLeafs @Rogers I feel sorry for all the fans. It’s like MLSE is purposely trying to fail as spectacularly as they can.
-
Charlii (@Charlii_aBB) reported@RogersHelps Yes but would like confirmation that the SIM card issue is affecting many. Based on other reports I would say yes.
-
Kats (@TheNutterDrawer) reported@Rogers home intetnet’s been down and I’ve been on hold for TWO HOURS trying to get thru to support. Your service ******* sucks!
-
Elysian Workshop (@ElysianWorkshop) reported@peaspod23 @Rogers They are scam and a grift. Why is there no customer service? The contracts are a scam where if you don't renew after 2 years your bill doubles and their way to fix it is to resign up. No thanks. They are quite frankly thieves.
-
SG (@allkindsXO) reported@CGhembu @RogersHelps No solution
-
Sue Mac 🇨🇦 (@GreatBig_Sea) reported@sasa_prinsesa @globeandmail @Rogers I have been a Rogers customer for 30 years. No more.
-
Matthew Kendrick (@Ch9seFan) reported@RogersHelps Hurry up and get this **** fixed. 4 days in a row now if random internet outages. 3rd time today since 10. Like 5 times yesterday. Had to watch half the race on Friday night on my phone cus the internet kept going out.
-
Sid T (@sidcedar) reported@RogersHelps fix your ******* network, internal issues you ******* dumbass poor quality company poor ******* management got ******* worse when you merged with Shaw. Your own ******* representative don’t even know what the ******* problem is. What’s their ******* job duty
-
immy (@imranist4n) reported@RogersHelps do we have to submit a complaint with CCTS in order to get anything done? I have called 5 times or more for the same issue and each time the agent says it’s resolved but it’s not.
-
ANDY (@DjAnganu) reported@MapleLeafs @Rogers Sure. One bad year and yall get first pick. Just say #NHL is rigged lol
-
Zeus (@zeus__1334) reported@Rogers why my ******* internet too much slow and I can not contact rogers its very hard or impossible contact you. I will move from ******* rogers
-
Jeff W (@jeffster1970) reported@RogersHelps @MaretJaks Not just women though. I had a Rogers rep come to my house and start complimenting me in a way that women typically don't complaint "older men" (she was in her 20's). Very awkward. VERY awkward. But I guess whatever gets you the sale.
-
Melissa🍁 (@123mung) reported@RogersHelps You guys keep saying no issues but there’s a problem not just me unable to stream on apps or browsers