Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Abbotsford, Guelph, Newmarket, Scarborough, Brampton, Vancouver, Calgary, Montréal, Mississauga, Waterloo, Oshawa, Kitchener, Ottawa, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
36 minutes ago | |
|
Abbotsford
|
Total Blackout | 47 minutes ago |
|
Guelph
|
Internet | 1 hour ago |
|
Guelph
|
Internet | 2 hours ago |
|
Newmarket
|
Total Blackout | 2 hours ago |
|
Scarborough
|
TV | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Les Knight (@KnightLes90454) reported@RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far
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Kathryn Taylor (@katinedmonton) reportedWhat is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
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Darren Gudmundson (@BrianOakely) reported@Rogers You won't even let me cancel my account without going down to one of your franchise stores. I will try your latest link when I get back.
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Iceman (@Mattheiceman) reported@EdmontonOilers @Rogers @RogersPlace Terrible defensive team. Bouchard, and nurse wtffff. And Davo bro u can’t just drive the puck in through 3-4 defenders!!
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Mac Miller Forever (@SassySaslove) reported@Rogers Billions of dollars spent on this NHL TV contract and the main camera is a having seizure on your Playoffs broadcast. How is the presentation this bad?
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Peter Freeborn (@Peter42321247) reported@sockmoments @Rogers @JaysCare 3 years ago no one gave a ****. I could get to a game at 6:30 and still get it.
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Aileen O (@AileenMAO) reported@RogersHelps @Sportsnet your Rogers technical support people just told me its a Sportsnet issue! That I need to wait until the complete game is uploaded to the "viewers section"????? What does that even mean???
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Bluefieldchecker (@Bluefieldcheck1) reported@RogersHelps @KjennerBrian Roger’s is down in Markham again
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Chris P Bacon (@pozpiggy86) reportedWho needs a boyfriend when you have a perfectly good @Rogers line willing to go down on you all the time? I thought switching to Rogers would help with my problems, but apparently, I was wrong! #CRTC
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Tammy 💪🇨🇦🇺🇦💪 (@Tammyocanada) reported@CaptainDick12 @Rogers Oh I agree with you. They suck so bad!
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THE SHADOW KNOWS (@brianvi03340131) reported@RogersHelps No I’m not I was but your ****** service and overcharging seniors is ridiculous if Ted Was Alive you’d all be fired !
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travisrenney (@travisrenney) reported@RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.
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HonestReplyGuy (@Charlie27252801) reported@itsWozzz @Rogers @Sportsnet would never show something negative going on in one of their facilities.
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C Wagner (@colingwagner) reported@RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps The problem no longer exists, we are no longer clients. Problem solved.
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Chris P Bacon (@pozpiggy86) reported@Rogers Yes. My service is still down and according to your website, it is an outage in my area that has gone on for almost a full 24 hours now. Your tech support has submitted a ticket yesterday, but no response has been received yet.
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LastRealOneLeft (@Rivirunthecity) reported@Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done
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Trawets Namknom (@TheBareAssLodge) reported@mrsunshinebaby Fcken @Rogers recorded that **** so I only got the last half of the 3rd on a different channel.. Pisses me off
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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name can't be blank (@J0hnHaw3s) reported@TheYokedEgg @Rogers They SUCK..their service is pathetic.
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Monica (@M0nicafor3ver) reported@Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@Rogers Thank you and it's Vancouver specific problem? Isn't Roger supposed to be better in Canada. As I stated once I enter seattle I get 100% coverage but never in Vancouver
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mikepop3 (@mikepop31) reported@RogersHelps They dont have my phone number and the tracking link doesnt work.
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Chris P Bacon (@pozpiggy86) reportedThanks @Rogers... Your website said that service would be back by 7 PM... 7 PM comes around, and now it's saying 8 PM. Seriously, you need to do better. I'm sick of the constant false advertising from your company! #CRTC
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Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported@RogersHelps @Victorie0000 @RogersHelps the problem here outside of being universally common is that calling puts you in a ridiculous and endless queue with the worst music. When u do get through you get passed around and you get different answers 1/2
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Chris P Bacon (@pozpiggy86) reported@RogersHelps "We are currently experiencing longer than usual wait times".... Translation: I'm gonna be on hold for a long *** time. I have better things to be doing than waiting on hold for your service reps. #CRTC
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps @MannySforza Except cancel, that should be a no brainer. ”Press here to cancel and print a return shipping label.”
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tiredsotired (@sotiredsotired) reported@RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.
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tiredsotired (@sotiredsotired) reported@RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!
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LastRealOneLeft (@Rivirunthecity) reported@Rogers You ****** are retarded. i dont want to talk to some sales rep to get internet i want to pay and get it sent. like WTF is wrong with this company.