Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Markham, Brampton, Montréal, Toronto, North York, Vancouver, Whitby, Calgary, Edmonton, Windsor, Ajax, Surrey, Guelph, London and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Wi-fi | |
| Brampton |
Internet | |
| Montréal |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kris
(@GaoKris1) reported
@AboutRogers @Rogers Why mine is still down ? Greensborough?
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ifollowriversll
(@ifollowriversll) reported
@RogersHelps any estimated time on when service with home internet will actually be back up and running with no issues ? Don't respond saying the vast majority of customers are getting service because they are not
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Tristan Elliott
(@ETito604) reported
@slnazareth @Rogers Poor Rogers! Only $1.5B! Need more protection!
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Richard Hausauer
(@rjrhausauer) reported
@RogersHelps You know...system update issue was the same reason you gave when the same thing happened last year. Your competitors do system updates at least as often, yet don't have as many issues like this. As an IT person I'd say you guys need to seriously improve your upgrade process.
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Didn't forget my towel
(@RazorKieran) reported
@RogersHelps (Lmfao, dropped to no network coverage typing this) 3) You Are, Without Question, The Least Competent Tech Company In Canada. Bye, Felicia.
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Rachel Strojny
(@rlstrojny) reported
@RogersHelps Beyond annoyed. My Internet was not the best prior to yesterday, constantly slow and dropped singles. Yesterday the outage occurred. Today my Internet sucks worse than it did before the outage. No wifi, one bar when it comes back on, and drops just as quickly. Not happy!
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Kris
(@GaoKris1) reported
@AboutRogers @Rogers Mine is still not working? Greensborough
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Nicolas Evans
(@Nicolas59948634) reported
@RogersHelps @Vampayakarin Then they copy and paste this and think it is a great reply. This reply is absolutely useless. You guys are full of lies and aren't transparent at all. Anyone using rogers please switch to anything else! This is an example of how bad this company truly is.
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Olga G
(@olgadupuis) reported
@birgitomo @Rogers I am furious that the companies we already have do not appear to have backup plans. More companies does not guarantee we will not have this problem again in the future... it would give us more choice, yes, but unless the companies have a backup plan, this will happen again.
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emily calver
(@emilycalver4) reported
@RogersHelps @AboutRogers why is my internet down AGAIN 😭
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DJ18
(@DJN2066) reported
@RogersHelps Still lots of problems with Ignite TV. Constantly pausing. Will be looking to switch to Bell
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Musings
(@Vidal3912) reported
@RogersHelps When will service return to normal? Rogers Ignite, channels freeze, some channels are dark
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Reemus
(@Roche1963) reported
@jacknmae @RogersHelps They are not going to give you that specific information.. But I'm pretty sure they were either hit with a DDos attack or ransomware. They will never admit it though, the only ones who know are them and the hackers that wacked them.
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Nicolas Evans
(@Nicolas59948634) reported
@RogersHelps You guys are full of lies and aren't transparent at all. Anyone using rogers please switch to anything else! This is an example of how bad this company truly is.
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Stupidmonkey69420
(@Evan53962278) reported
@MichaelRenePics @Rogers @lil_paradise1 Fr, I can't get into ps4 ****. Been playing last of us 2 all day lol
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Faisal Khan
(@fkhalidi) reported
@RogersHelps Who are these vast majority? Markham is still down and has been for the whole day @RogersHelps L6B0E5 has no Internet. Calling your support is useless.
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mazizcfa@gmail.com
(@mazizcfa) reported
@RogersHelps Hey @rogers. Still no internet and you throttled down my cell phone data. Thanks
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Melissa Deneault
(@MelissaD_Coop) reported
Please help @RogersHelps - cut cable line and now no Internet access
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carm bosco "hab_lifer"
(@HAB_LIFER) reported
@RogersHelps Service restored but tv is unwatchable constant freezing and some channels don’t load. Internet freezes constantly… is this being fixed, live in downsview
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Niraj Shah
(@whammy2013) reported
@RogersHelps When ******** are you going to stop lying.. still no internet in Markham
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sam
(@gyusforeverwife) reported
@RogersHelps @cestlavee_tv @RogersHelps it has been over 42 hours since i last had wifi. this is ridiculous. this same situation happened not even a 2 years ago. i am so disappointed in your service . #DoBetter
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Surya
(@suryaapsp) reported
@AboutRogers @Rogers Feeling really helpless!😟😟Are the internet services restored?We don’t have internet yet and Rogers customer care doesn’t answer..Is there an ETA as to when we will be back online?
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Troph
(@Troph_) reported
@MadFan68 @RogersHelps It hasn't just been pausing the internet is working perfectly fine it still acts as if I've lost internet or something. But I can understand what you're saying it needs to be fixed. I'm not even sure why they even disabled calling people even if it's an emergency yesterday.
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Bob B. (N95 Masked, & Vaxxed to the Max)
(@NoThebaine) reported
@FourWinns298 @RogersHelps Outage, what outage? TELUS about it!
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Alan Stewart
(@MadFan68) reported
@Troph_ @RogersHelps Same here all day on n off, pausing and jumping, freezing and no sound, scattered broken internet. Horrid. This is NOT resolved.
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John Peters
(@truckingsparkie) reported
from
St. Thomas, Ontario
@Rogers I still don’t have a phone 2 days after the outage
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MrsDavid*Fully Immunized* & Opinionated
(@KarlaRobson) reported
Every business should have business insurance that will compensate losses for business for the Rogers outage-I assume Rogers will only compensate it's customers for one day of service-this is why we need more competition instead of monopoly's @RogersBiz @CRTCeng @CanadianPM
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MS
(@_mxusaab) reported
@Rogers FIX THIS OUTAGE. IT’S ANNOYING NOW
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Edeki, Abraham
(@AbrahamEdeki) reported
@RogersHelps 923221118 account number. My network is epileptic. Going on and off. Please do something. Help!!!
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Ted Gaisford
(@Ted_Gaisford) reported
@AboutRogers @Rogers Load of crap.