Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Niagara Falls, Toronto, Edmonton, Newmarket, Calgary, Winnipeg, Mississauga, Ottawa, Owen Sound, Langley, Grande Cache, Dieppe, Montréal, Scarborough, and Haldimand County.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls
|
1 hour ago | |
|
Toronto
|
Wi-fi | 3 hours ago |
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Toronto
|
Internet | 8 hours ago |
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Toronto
|
Internet | 8 hours ago |
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Toronto
|
Internet | 9 hours ago |
|
Toronto
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cory C. (@CoryNass) reportedShame on @Rogers @Sportsnet for shutting down CKNW and Sportsnet Radio in Vancouver. Not many radio stations left and these were two of the last good ones on AM.
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Genny Guenther (@GennyGuenther) reported@RogersHelps I am level two and you need to find a way so that level two people when something happens or able to access their own account for their phone. This is not a solution.
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Dave Lahey (@Gatorlite_1) reported@RogersHelps I just changed my package for a 2 year term roughly a month ago. There is an error. As a customer I should be able to speak with a human to explain the error?
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Kevin Green (@greener_k) reported@SadClubCommish You guys really are the best and will sorely be missed….for now. I will be eagerly awaiting your return in whatever form that is….in the process of cancelling my @Rogers cable service.
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Said A Chams (@SaidricChams) reported@RogersHelps I do not want to chat with a computer that has no idea what the issue is.
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NWR4LIFE (@NeilWRhodes) reported@Rogers @RogersMediaPR is there a date circled yet when you're shutting down 590? I mean why not go all the way and just bury radio for good.
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Head (@PhilipDRNathan) reported@WR_Record Instead of bitching people need to DO something! CANCEL ALL YOUR @Rogers subscriptions ASAP.
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Dawn Delio (@brabro16) reported@RogersHelps any service issues in the Hamilton area, keep having intermittent disruptions with my wifi
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Mary Hanna (@maryhanna613) reported@Rogers - we've been on hold for 2 hrs every day this week and instead of talking to someone, it hangs up on us. We've done this for the last 5 days. One of your wires is hanging on our property and we need help sorting this out. It is starting to become a hazard. Pls contact us
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Wayne Mcbutzvid (@ChrisDu77769503) reported@Rogers you guys are jerks for shutting the fan 960 down
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Rob S (@cigarbufff) reported@RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.
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GrandmaSavage (@h81418541) reported@Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.
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Tracy Durand 🦋🇨🇦 (@T_L_D) reported@Rogers how sad is it, you have destroyed 230 peoples lives by cutting jobs, then became the sole owner of Maple Leaf Sports & Ent. All while you farm out your technical support calls to the Philippines! You are nothing but big bullies. Maybe the CEO should have taken a pay cut!
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Mark Meunier ⁜ (@MarkMe60) reported@MichelleRempel @Rogers It was crazy. I turned on 660 in my car, like I always have, and it was just gone. WTF Rodgers!!
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Diesel (@xxxDADDYCOOLxxx) reportedIs there worse customer service and support than @Rogers
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Playoff-Jim (@DiabloPick) reported@wyattd09 @TELUS @Rogers Big mistake they are a **** company
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VPD Sunshine (@VPPSunshine) reported@rodmickleburgh @Rogers Holy ****. The stupid never ends.
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MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@RogersHelps Never mind, we are looking at Bell or Starlink. I'm tired of the issues.
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reportedI don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks
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James S. (@Nucks1968) reported@provincesports 🇨🇦🏒We all agree that the people in charge at @Rogers & @RogersMediaPR are HORRIBLE people. Everyone should dump ROGERS in favor other providers , it is the only way to help.
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𐕣𝕯𝖆𝖗𝖐𝕮𝖗𝖚𝖘𝖆𝖉𝖊6𐕣 (@DarkCrusade6) reportedThe amount of times I keep calling @Rogers just to downgrade is ridiculous… @RogersHelps either answer the call, or I’m canceling my service
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James Seo (@james_seo03) reported@UniforTheUnion @Rogers Will never do business with Rogers. Ever again.
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Genny Guenther (@GennyGuenther) reported@RogersHelps My husband works out of town. I was originally sent the mifi without a sim…. First problem. We then when and got one from where we got pur phones. Put it in and bam no service. Called this morning two hours on the phone. Went to store to be told I need to be the primary.
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Birdy. (@thirtyspace) reported@day2day2day @seanlocations @Rogers ******** did the city do to you? Hate the corporates brother, not the entire city.
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Susy Campos (@SusyCampos19) reportedWow @Rogers. I have been calling for the past 2 weeks to move my service to a new address. I was being put in hold the last time I waited for 1 hour on hold. Now it just says they are experiencing higher calling volumes and it hangs up on me. Bell will have a new client I think.
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Em (@moonlitnachos) reported@Rogers how am I supposed to report a downed / low-hanging wire that is preventing me from accessing my property if I am not a Roger’s customer? 2.5 hours on hold for your customer service team to refuse to speak with me because I am not a customer.
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GodWins (@WasanJajouPart2) reported@RogersHelps Build call centres in Canada & hire Canadians. Isn't it bad enough that you, along w 2 other companies monopolize telecommunication in 🇨🇦 & charge us heavily due to any competition being squeezed/bought out? Not enough money for you? You also need to hire cheap foreign labour?
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Nazmo (@MichiganCanuck1) reported@DailyHiveVan **** @Rogers **** @Sportsnet
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Kelly (@AlbertanKelly) reported@DivyDex @RogersHelps Still out. Apparently a cable was inadvertantly cut by a third party construction site. 24 hours w/o internet is terrible - never had this happen before. I hope we all get discounts on our monthly bill.