Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Mississauga, Vancouver, Surrey, Markham, Montréal, Calgary, Edmonton, London, Saint John, Waterloo, Fredericton, Burlington, Belleville and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Wi-fi | |
| Vancouver |
Internet | |
| Mississauga |
Internet | |
| Surrey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Lou George
(@marylougeorge2) reported
@RogersHelps @RogerHelps???!!! Seriously? All you do is abuse us. Canadians pay more for these services than most countries and dealing with you is torture. Now your greed and incompetence could kill people. 911 down. Things have to change.
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Finlayson Construction
(@FinlaysonConst2) reported
@Rogers who is gonna cover me for my losses today no customers can call me and I can't call out I demand some kind of compensation for this outage I run a construction company it is essential service and need to stay in contact with my crew etc
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Mary Lou George
(@marylougeorge2) reported
@aredlight1 @Rogers Treat your overcharged under serviced, abused customers better.
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Kat
(@kathaider) reported
@RogersHelps Better add credits to my account for this! Would have never happened if I was with Bell.
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here we go
(@fightforitxxx) reported
@RogersHelps An hours long outage deserves actual updates. Like - what is the problem? Do you expect it to take an hour or 24 hours to fix it? How about providing information about the service we are paying for and are not receiving?????
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laura ashley 🦋💫
(@lazookaa) reported
@__skxo @Rogers “You know how crazy you’re gonna make me go now” that’s a ******* threat girl. no love whatsoever would even think to threaten **** like that. run. you do not need that. that’s terrifying
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Melanie Delson
(@MelKD10) reported
@RogersHelps What is happening with our service being restored? Someone mentioned ransomware... can you comment on that please. Thanks
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Leo Anastos
(@anastossports) reported
@RogersHelps Like WTF! This is little pathetic! Chinese hack maybe
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semi-treated mental illness
(@bumovaries) reported
from
Quinte West, Ontario
Hey @Rogers are you going to give me a bill credit for the amount of ******* work I'm missing because of your outage? It's not like I already pay you $130 a month or anything!
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eva
(@EVAsKarma) reported
Hi @RogersHelps How much longer will this outage last? Many people have missed the opportunity to sign up for vaccines due to this. Unacceptable!
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Guillermo Manriquez
(@GuiManCam) reported
@RogersHelps Fix that sh&t ASAP!! 🤬😡
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Bernard West
(@BernardWest19) reported
@Rogers @RogersHelps The outage also affects the smaller companies that buy time on the Rogers network. I agree that one cant rely on any of them I fo have a Bell landline connected via the old fashioned copper wire. BUT MaBell does gouge you at $40 a month for insurance against lno telecom &power
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meg rivas
(@meghanjames519) reported
@RogersHelps @RogersHelps @rogers I sure hope fpr all the issue u guys have caused so many problems with many ppl today. I sure hope u apply a Credit to everyone's account. And more if there's more then one line on there bills. It's been out since 1 am get ur **** together
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Braj $ADA
(@Brajkanen) reported
@RogersHelps Is Rogers going to reimburse me for the money I am losing out on right now due to not being able to trade?? Get your **** together Rogers. How many hours can it possibly take?
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hummingbird
(@d_hummingbir) reported
@zer0ish84 @matt0126matt @RogersHelps I have the lovely NO SERVICE
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Jim Bathie
(@bathie_jim) reported
@aridler @RogersHelps @Rogers I can't imagine the horror of not having cellular service, but it happens Adam. (sarcastica font) Have a backup plan so this doesn't affect you in the future. That's what the rest of us do. smfh
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Rafael Passoni
(@RafaelPassoni3) reported
@RogersHelps Your outage is costing me hundreds of dollars today... I hope the company have a plan for compensating your clients. Unbelievable....
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Glen Larson
(@CaPtAiN_PuDdInG) reported
@zer0ish84 @matt0126matt @RogersHelps I can't even connect to a Rogers tower right now, I'm in emergency call only mode
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Eldin Campbell
(@_fraxiz) reported
@RogersHelps so are customers who rely on your service for work being compensated? ive probably lost more than $500 this morning alone. seriously thinking about switching services as my friends with other providers never deal with this terrible customer service.
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Michele V
(@Michele_V1) reported
@RogersHelps Updates would be appreciated! It’s terrible when you can’t make a single phone call!!
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, it’s important to stay on the line & confirm your location info.
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Alex Manahan
(@lexymanahan) reported
Hi @Rogers when are you gonna fix this cel service thing? Kinda suuuuper inconvenient for your customers. Y’know?
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Ataraxy Farm
(@AtaraxyFar) reported
@RogersHelps Can a service wide text be sent out informing customers that their service has been restored? Trying to follow your updates when they are far and few between is frustrating.
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Alison Kingelin
(@Kingelin1) reported
@Young911Tracy @RogersHelps @Rogers I wouldn’t hold your breath for the free service.
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semi-treated mental illness
(@bumovaries) reported
from
Quinte West, Ontario
Hey @Rogers are you going to do anything for the thousands of essential workers depending on your wireless service during this outage?
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Chief Steve Tanner
(@ChiefTanner) reported
@RogersHelps An update would be nice. This has been an extended issue with many impacts
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Triple D💜
(@keelzz_) reported
Kmfttttt yooooo what is going on ???????? Why the whole Canada phone down @Rogers ???? Hellllooo???? Since 4:35am I can’t call ,I can’t receive call neither can I use my data !!! Hellllooo???? @RogersHelps wtf is going on
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NaTaLay🏀🖤🏀
(@NaTAlay__GF) reported
from
Welland, Ontario
@Rogers do you have a time when service will be back up? I have not had any service since 8am this morning!
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Vechain Jesusⓥ
(@John21231447) reported
@Rogers @RogersHelps @jennaamxo Rogers - Canada's most unreliable network
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Pourya Heidari
(@PouryaHeidari) reported
@RogersHelps Dear @Rogers please reset your payment server for one month to your customers, if that doesn't work, please stop sending nonsense responses.