Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (14%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Ottawa, Whitby, Guelph, Stoney Creek, Toronto, King City, Brampton, Oakville, Orillia, Montréal, Saint John, Georgetown, Edmonton and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Total Blackout | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Whitby |
Phone | |
| Guelph |
TV | |
| Stoney Creek |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Kushal
(@tinkushal) reported
@RogersHelps Want support with regards to new connection. Live agent chat is not working
-
Jim Allan
(@Jet_Wash) reported
@RogersHelps HELP! All my Ignite pods went offline about 30mins ago.
-
Kaylin Bradley
(@Kaylinator) reported
@Rogers please fix phone activations for RPP account holders ASAP! My phone finally arrived in store and I still can't take the thing home.
-
David
(@djDavidj) reported
@RogersHelps Thanks for working on it. Just acquire an App company that is already working, like Hiya and merge it. I’m sure you can add a premium service add on package and charge more to end these calls. Just ticked with high cell cost and WEAK lack of responsibility on your end.
-
Rene
(@Dj5pex) reported
@RogersHelps Ok so there is no solution?
-
Julie Barry
(@BarryInKinder) reported
@RogersHelps Our internet didn’t work well yesterday - and now it is completely not working. What’s going on in Pickering? L1V 7c area? We pay so much each month, and yet there constantly seems like issues!
-
Effy Bardis
(@thebubblybroker) reported
@RogersHelps new customer here... I signed up for a $65/month plan and your confirmation says I'm signed up for an $80/plan and it's a minimum 36 minute wait for assistance... Not cool.
-
Tyler Turgeon
(@tylerturgeon98) reported
Is it even possible for a company to have worst customer service than @Rogers ?
-
NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬
-
Mikhail&Shenni 🌐 🐬🐶🙏🌊 🇨🇦 🇺🇸 #FB 🌐
(@Blueliberals) reported
@RogersHelps After 45 minutes, they answered. You gotta change Anna. That Bot has issues
-
Clems
(@ClementLai8) reported
Would never purchase a @Bell phone plan. I got my phone # and immediately got scam phone calls (one saying my SIN has been compromised). Also took 1 hour to get my SIM card in store because the employees couldn't figure out how to process a monthly plan. Off to try @rogers
-
Alana Lavoie
(@AELavoie) reported
Hey @RogersHelps is there pods service issue today?
-
Joe Broderick
(@tdog404) reported
@Rogers I shouldn’t be shocked but again I have problems with Rogers. My wife has her own account as do I on her account we have internet and TV. We set up the ignite wifi app using my email which is tied to account without ignite. I got kicked from app when again the wifi drops
-
Anthony Gravina
(@AG1323) reported
@RogersHelps I am experiencing an internet outage in Etobicoke. Is there a service outage in the area??
-
Graham Milner
(@gmilner) reported
Okay @RogersHelps we need to talk. I get that you are jealous that I have my internet through @TekSavvyNetwork, but offering such bad service on their behalf is embarrassing for you… Let’s take a walk together and discuss your inability to set up home internet…
-
Peppered
(@Peppered__) reported
@RogersHelps I don't own the account tbh. Can you not check if there are any reported issues in Scarborough?
-
Vito C
(@vcasali) reported
I'm on @rogers wireless network. I always get Spam calls. This month is much worse Is anyone else noticing this? I've been on the Do Not Contact list for years and renew it. But fraudsters don't play by this rule Why can't wireless companies clamp down on this? #rogers #spam
-
TheDutchCoder
(@TheDutchCoder) reported
@Rogers I was obviously never emailed at all. I've disputed the last charge with my bank, but you've scammed me out of $200+ for something I never bought. The rep said all of this is non-refundable. How this is even legal is beyond me...
-
NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑
-
TJ
(@TJ83011710) reported
@RogersHelps there was service outage in Pickering Ontario and nobody knows what was the problem and also estimated time of resolution pathetic woeful customer service
-
Matthew Trnkus
(@trnkusm) reported
@gmilner @RogersHelps @TekSavvyNetwork I’m sorry to hear this buddy. Had the same problem with TekSavvy with Bell… I admire Teksavvy, but had too many problems with Bell… switched to Virgin.
-
Peppered
(@Peppered__) reported
@Rogers I'm getting latency problems and can't even load School sites or play games without insane lag spikes. Do you have an answer for this? Cause it seems a LOT of people have issues with what could be considered shoddy service.
-
SensIn7
(@In7Sens) reported
@RogersHelps my Ignite pods all went offline about an hour ago. Any update? I think this is a widespread issue.
-
Fuad Abdi
(@BusinessMayne) reported
Internet going down is becoming a consistent thing now @RogersHelps. What’s going on in #Durham? #pickering
-
Sir Snipes, Esq.
(@gucci369r) reported
My computer be running nice, i dislike the @rogers for hacking my network tho, it sound like the can go right to my machine, find the bum hole and tickle it with their finger and disconnect the wifi, dayum
-
Richard Thomson
(@lairdthomson) reported
Feels like I broke up with a gf of 20 yrs. @Rogers I called this aft saying I’m considering another.. response was placating. Called @Bell and moving over next week. $365 best offer down to $280 for new gf lol approx. For all services. Props to @Rogers for their RF remotes.
-
Peppered
(@Peppered__) reported
@RogersHelps I just want to know if this is an issue you are currently looking at and an ETA for when this will be fixed.
-
TheDutchCoder
(@TheDutchCoder) reported
@Rogers You've broken your own Terms of Service by not notifying me (I received the purchase confirmation just fine, how convenient). I'd appreciate it if you'd come forward with a solution.
-
Rene
(@Dj5pex) reported
@RogersHelps please for the love of god help me with the duct cleaning service calls and random Chinese robot calls. I pay enough money to you guys do something please. I have been on the do not call list from its inception.
-
Rob H
(@rhabayeb) reported
@RogersHelps It's been stuck on connecting for hours. The person in texting has the same issue, also on Rogers.