Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Edmonton, Vancouver, Mississauga, London, Montréal, North Bay, Midland, Toronto county, Brampton, Scarborough, Alvin, Surrey, and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Calgary
|
Internet | 3 hours ago |
|
Edmonton
|
Wi-fi | 4 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Vancouver
|
Internet | 7 hours ago |
|
Mississauga
|
TV | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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8treelane (@8treelane) reported@RogersHelps 1) The app (android specific) crashes when pressing "Billing", I have tried it while many other tabs were successfully navigated to over the last few months. I do believe its a recent'ish (April?) issue.
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Susy Campos (@SusyCampos19) reportedWow @Rogers. I have been calling for the past 2 weeks to move my service to a new address. I was being put in hold the last time I waited for 1 hour on hold. Now it just says they are experiencing higher calling volumes and it hangs up on me. Bell will have a new client I think.
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James Riley (@thejamesriley) reported@RogersHelps I have been in DM. Still waiting to get into my account please. Conversation trickled off with another customer service rep
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Billy Tucker not silly Fu*ker 🇨🇦 (@thetruckbrokers) reportedI’m so pissed @Rogers I cut the cord, **** them. I’m only one guy but you can too. My sister lives in Vegas and I am now a proud T-Mobile customer. My cell bill dropped to 24.95USD/month and a free iPhone. I hate supporting USA BUT I HATE ROGERS MORE!
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ਯ (@Yuvrajsv1rk) reported@RogersHelps Hey Eric, im unable to reach to them. Please contact me in my dms, I really need this issue to get fixed as soon as possible.
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Anne (@anelame) reported@RogersHelps app says outage in area yet website says no outage? What is happening? No internet and no way to get help
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Matt Keip (@CanuckTarheel) reported@provincesports In this column I hope Mr. Taylor is only criticizing Toronto & not all of SW Ontario. K-W is a top 12 media market in Canada & we're angry with @Rogers as they shut down our only local news talk station.
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CDN_Footy (@TFCin110) reported@RogersHelps @nuyo1oyun Nobody can get through to anyone on the phone that’s the problem. We keep getting disconnected due to call volume.
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little john (@johnpics12) reportedInternet access has been down for like 1hr and no one is answering at rogers over 45 on hold can’t do my job without this @rogers wow this is so sad
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evanspence (@Loveataurus) reported@Mar7v8_ @Rogers @RogersHelps Customer care doesn't do ****
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@jayjimshier @RogersHelps Cancel your rogers accounts please Im warning you
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Mick West (@mickwest293) reported@RodMakeKidsBald @Rogers If companies aren’t continually making profits this happens…Sucks !!
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Dave Teixeira 🎧 (@davedotca) reported@RogersHelps You're just gaslighting me now. REVIEW clicked on the offer, did not work, called your "customer care team", they said I was not eligible, you too said that, Rogers sends me an email to finish the process, I cannot & U R encouraging me to finish the process. Do I have that right?
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ams🍉 (@amsinthenorth) reported@Rogers whats up with dead zones all over Sudbury? I have ZERO service in way too many areas. WTF am I paying for?? Rumor has it that you've stopped maintaining your towers... maintain the damn towers or charge ppl 10$/mo. Thats what its worth rn, max.
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@RogersHelps @missunderstxxdx Rogers is a bad company no one sign up with them please we need to make them quit or go bankrupt
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Dan Vanman 🇺🇦☮️ (@dan_vanman) reported@tim_whitey @JohnnyGiunta_ @Rogers So sorry about your tiny peen loser. I don't have that problem, but I imagine it ***** with your head. The weird thing is, women don't really care if you are a good guy. That's why you can't get ****** Incel. You give off this weird hum. Madison was fine. It's you, not her.
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Mo (@___MSF) reported@Rogers is actually the worst!!!! They don’t help you with anything at all
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Khan (@khan_anwari) reported@RogersHelps No, because you don't offer options for customers who just want to buy a phone while keeping their current plan. Your customer service agents always push us to change our plans to get a new device."
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ehoeve (@ehoeve) reported@RogersHelps why are the "exclusive" plans offered always more expensive then what one is paying? Exclusive offers should ALWAYS BE CHEAPER AND OFFER MORE! Otherwise, its garbage
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@CTVVancouver @Rogers sucks. **** monopolies.
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Chris 🇨🇦 (@COBHC85) reportedSpent a whole day being hung up on by @Rogers trying to cancel my accounts, because they don't employ any humans anymore. I can't express how strongly I hate this company.
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MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@RogersHelps We are looking at Bell or Starlink. We have had enough of your unreliable service.
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Gail Reeves Reid (@gareeves) reported@RogersHelps @drodro1924 Well for the past few weeks my calls are dropping- call fail or I have a bad connection.
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🇨🇦🍁Muttman🍁🇨🇦 (@muttman3420) reported@Rogers @RogersHelps how do we get a hold of technical support? Been on hold for 30 mins, and Virtual Assistant is useless
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ⱧΣΛƬ 𝑳ΣDGΣⱤ (@_HeatontheBeat) reported@Rogers you got us paying $70 for a pay-per-view for UFC make sure the signal comes in clear or expect to be giving refunds
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@jimaverse (@jollyjim55) reported@rodmickleburgh @Rogers That's your problem, you expect the government to do everything for you short of wiping your ***.
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apparently, zio is funny😒🇵🇸🇨🇩🇧🇹 (@dwhap_peasant) reported@RogersHelps me too wtf is going on? its been going on for a week now
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Kian Zachary (@kian_zac) reportedI’m telling ya @RogersHelps I’m losing patient … how long does it take to get a SIM issue fixed .. I’m not getting any updates .. nobody even bother to call to tell me of the status .. what made it worst your bloody IVR sucks … no one answer on the other end and after 2 hours of waiting it just hung up .. and it’s the same with the chat feature on your bloody web or chat … I’ve been without my phone access for almost a week now … and @HedyFry this is what we have to go through with @rogerrwireless
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Andy Obi (@kynetics) reported@RogersHelps My SMS works. The only problem is the calls which do not work. I cannot even call Rogers customer care
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Rob S (@cigarbufff) reported@RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.