Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Vancouver, Toronto, Victoria, Ottawa, Scarborough, Guelph, Peterborough, Pierrefonds, Craigmawr Beach, Saint John, Rexdale, Whitby, Brampton and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Toms
(@Homers46593008) reported
@RogersHelps Here are the excuses I have heard from Roger's techs. When it's cold out the cable shrinks and it handles less data. When it's hot out the heat slows down the data When it's the weekend everyone is on the internet so yous slows down Just excuses.
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Tom Toms
(@Homers46593008) reported
@RogersHelps I have done this process twice before.....I am done.....I'm tired of you telling me to reset my router.....and I'm tired of having Roger's contracted out people coming to my house and saying they fixed my issue...when nothing changes. You have **** service. Admit it
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Robert Persuad
(@RobertPersuad) reported
@taxi_mommy @Rogers It seems that many people have had this same issue. Even getting billed for extra channels they don't subscribe to
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Lucia DiPasquale Hudson
(@lula76) reported
@RogersHelps Seriously?? Read my original tweet. Your system is aware I made my payment as I received an email confirmation! My issue is that AFTER that email, I received the email stating my account was past due.
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Tom Toms
(@Homers46593008) reported
@RogersHelps Do you see the people liking my tweets? I am not the only customer that thinks Roger's internet sucks.
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jayjrg
(@JayyJrg) reported
@CptPuffy @Rogers man rogers got the worst internet and for no reason I hate using them
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Spooner (she/her)
(@niamhivie) reported
Awesome. Now @startca blaming @Rogers. Maybe we should switch and see if they have as many issues as @startca
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bork
(@DigitalBork) reported
@RogersHelps Rogers still sucks horribly. Also happy New Years.
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ERNIE ARRIZZA
(@Erniearrizza) reported
@Rogers Garbage
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jayjrg
(@JayyJrg) reported
@RogersHelps UH NOT YALL ACTUALLY RESPONDING TO ME, although i think y’all should talk to captainpuffy instead. Sorry about bashing your service tho.
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bork
(@DigitalBork) reported
@RogersHelps I’ve called in 15+ times this month. It’s always my iPhone or the 5g network or it’s the 4g or it’s my phone case. Never the Rogers network. I’m burning money for nothing. Can’t wait to go back to Telus.
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Tracey Mancuso
(@traceylizsa) reported
@rogers I have a billing issue I cannot get solved despite hours on the phone with Ignite. Please advise how to get through to a manager!!
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bork
(@DigitalBork) reported
@RogersHelps 10 dropped calls in a row. Do you guys actually fix the network or blame everyone else? Holy **** joining Rogers was the worst choice I’ve ever made. I’d rather roll around in broken glass than deal with you idiots.
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Osa
(@osaugobor) reported
@bmwm32008 @Rogers Such a garbage movie
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Fluterra
(@FluterraPost) reported
@RogersHelps Internet issues in Toronto east end
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Tom Toms
(@Homers46593008) reported
@RogersHelps Account info....hahah.....ya like that will fix my internet.....
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Jason Hodgson
(@JasonHodgson) reported
@niamhivie @startca @Rogers Honestly, as much as people **** on them, Rogers always seems to fix any issues i have and the service is pretty reliable
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Sharonymous
(@Sharonymous) reported
@RogersHelps is there an outage in northwest Mississauga?
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🇨🇦🏒BigRed🏒🇨🇦 #BringBackBowen #BOF
(@77kingofthereds) reported
Found @andrewyounghusb @CanWorstDriver On @Rogers On Demand!!! Been Binge Watching With Family Past 3 Days...Just Wish All The Episodes Were On It, And Wish Show Was Never Cancelled!!
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LV
(@jkdv0608) reported
@RogersHelps is Ignite TV service down? Restarted everything and now my TV says Welcome, connecting to your entertainment experience...for the last 10 minutes. Internet is fine though.
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cLam
(@81clam) reported
Yes, yes. 2020 was HORRIBLE. But what I'm most grateful and happy with this past year... Managed to 'upgrade' my @Rogers phone plan while also saving $25 a month!
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Michael Tanel
(@TanelMichael) reported
Hey @RogersHelps your #prepaiddigitalsolutions card partner appears to have compromised my prepaid #MasterCard (through a foreign vendor) and now doesn't even have a real resolution process. You may want to reconsider this scam of a partnership. @rogers #fraud @Mastercard
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Johnny
(@Johnnywhere) reported
So is your @rogers internet service down now in the 6... what’s the deal Rogers, get it together !!
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Hugh Sturdy
(@SturdyHugh) reported
Hey @CBC and @RogersHelps for some reason there is an issue with the broadcast of the CBC channel. No other channel seems to have the issue. Has something changed ? It’s as if the speed of the image has been slightly slowed so it creates a choppy image.
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Steve Ritchie
(@sritchietoronto) reported
from
Toronto, Ontario
@Bell_Support 3 months and you still cant fix my 4K signal. Never mind you can only support 1 tv 4K and still can’t deliver a consistent stream. @Rogers please send me offers.
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Erin Tarantino ♦️
(@erincandy) reported
@RogersHelps hi I’m having so many problems with my cable. It keeps freezing and going out and I have to reboot the modem constantly. Guys came to replace a blockage outside but that didn’t fix the issue with the cable. Do I need a new modem maybe? It’s the ignite
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Disheartened Torontonian
(@Against250TO) reported
@Rogers strongly recommend that people take a good look @ their Roger's account. These bandits are using negative option billing to change plans without giving the client a chance to renew at the fairer rate. Canadian telecoms are the worst in the world. We are sheep to slaughter
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T. Rox Hayward
(@thorn_hayward) reported
I have been without internet since the evening of the 24th. None of the many agents I’ve spoken to were able to do anything but tell me to “be patient”. Thanks, @Rogers. You are the absolute worst. Do YOU want to tell my students that class is cancelled on Monday, or should I?
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Tom Toms
(@Homers46593008) reported
@RogersHelps Google Roger's internet.....see how many people complain about your internet. Its garbage......
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A&K
(@Toronto4620) reported
@RogersHelps It took 4.5 hours in total to get to the bottom of the issue. Hopefully it has been resolved. Rogers needs to increase customer service, also add the call back option to calls that have a long delay on hold so this way customers aren’t put on hold for 2 hours.