Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Orillia, Montréal, Newmarket, Edmonton, Burnaby, Waterloo, Cambridge, Ottawa, Brampton, Regina, Vancouver, Collingwood, Whitby and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Orillia |
Phone | |
| Montréal |
TV | |
| Newmarket |
Total Blackout | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Gaurav Patel
(@GauravP1981) reported
They give me orders number but still not able to create my account I call today and I asked guys to I want talk to your supervisor or manager he hang up my call this is how you treat your existing customers @Rogers please improve your customer service.
-
jrovsovskein
(@jrovsovskein) reported
@RogersHelps internet outage broadview/Mortimer. Any idea when service will be restored?
-
CHRISCHESSID
(@chrischessid) reported
@Rogers how is it possible to be a customer for over 20 years but still can't get a deal for internet and TV? Someone please contact me #rogers #ignite
-
Gaurav Patel
(@GauravP1981) reported
Hey @Rogers you guys should improve your service I m moving to New home I trying to hook up your internet for last 1 weeks and your incompetent staff not even able to create my account I call your costmor service 4 time still no update
-
Bruce Townley
(@BruceT425) reported
@RogersHelps sent a DM a while ago..no response…..is there a service interruption in the Cochrane Alberta area?
-
ondre
(@ondre) reported
@RogersHelps I’m trying to transfer my eSIM to a new device only to learn that it can only be done by the mail or at retail locations. That completely defeats the purpose of the eSIM! Help?
-
Pat Macabre
(@patmacdonald) reported
Nice try, Facebook. @Rogers changed the name of The SkyDome years ago, but that **** didn't stick with me, as well as many others. Suck it, Zuck.
-
Jean-François Mezei
(@jfmezei) reported
@BenKlass “logging in” should not be required. What should be required is actually sending the bill to the customer, not asking customer to log in. (also: required that @RogersHelps setup their email servers properly so Fido emails advising of invoice being ready are not sent as spam).
-
TheFuryan
(@FuryanThe) reported
Due to severely crippled upload speed from @Rogers #rogersinternet there will be no stream today yet again, hopefully they will have their finger out and fix this soon , be hopefully back Monday, updates will follow.
-
ONIKA
(@imtiredofuimfr) reported
@Bell Bell I don’t like y’all y’all are so expensive for no reason and the wifi is so bad thank god we switched to @RogersBiz
-
Samer Bishay
(@SBishayIRIS) reported
@fanCRTCProfling They’re known to act that way. They use use our network and don’t even pay for it. Hence our court case against them. Truly bad actors those @Rogers folks.
-
0OooOo000OooO
(@oo000_ooo) reported
@RogersHelps Would you consider notifying all paying customers of outages in their area when it occurs vs waiting for each individual customer to call/write to ask what’s going on? Seems like there isn’t very much initiative here and it’s obviously causing customers to do Rogers job.
-
Nahnnixoxo
(@NahNahXoxoxo) reported
@RogersBiz is so trash ! The worst rates and the shittiest internet
-
Just A Guy
(@SeaGetKraken) reported
@RogersHelps I keep getting calls for Fibre deals but my neighbourhood doesn't have it yet. I get told how amazing it is and better than the old option only to be told I have to keep the crappy old service. I want this stopped but also to know when I'm getting Fibre!
-
Kushal
(@tinkushal) reported
@RogersHelps Want support with porting number to new sim. Please help
-
Josh Aizicowitz
(@aizo923) reported
@RogersHelps @Rogers upgraded to infinite, real slick. Giving credit where credit is due. Only been a day but it's way too easy to set up and the functionality is beyond what I thought. Waiting to be let down, which I will be lol. Recommend the upgrade :)
-
D
(@champs_raps_tfc) reported
@RogersHelps is internet down again?! Markham
-
0OooOo000OooO
(@oo000_ooo) reported
@RogersHelps @Rogers How come you don’t notify paying customers of outages in their area? Why do we have to do the legwork to find out what’s going on when you already know? Your service quality is almost equal to your executive structure. Shambles.
-
Kim 🇨🇦💚🏎💨
(@Chilli_Momma) reported
@RogersHelps is there a problem with ignite tv & internet? Vet had to reboot my newly installed router too many times the past couple of days. This morning the service has been dropping a lot.
-
David Wilson
(@jdavidwilson) reported
@RogersHelps brand new business client...been on hold now for 40 minutes for technical internet support.. why did I switch to Rogers again ??
-
Kevin Speicher
(@KSpeicher) reported
@RogersHelps Service has been restored. ( Now back to @DAZN_CA and the soccer.)
-
François Caron 🇨🇦 (AZ:💉💉 Flu:💉)
(@Milnoc) reported
@SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.
-
Josée Lafontaine (She/Her/Elle)
(@jazzyjosee) reported
Hey @RogersHelps! Any issue in east end Ottawa / Orleans. No service at all.
-
YurkshireLad
(@yurkshirelad) reported
@Sportsnet "you've reached your device limit". No, no I haven't. I'm using one device. You're owned by @RogersHelps so I'm not surprised that you can't provide a stable service.
-
lmccoy
(@lmccoy64484647) reported
Dear @Rogers if you want your monopoly of the Canadian market at least provide a service #internetdown again....
-
Christine O.
(@christineodun) reported
@RogersHelps my internet connection went out in the beginning of my work day. Please help!😳
-
Kate
(@cummingsgoings) reported
Big Foe and Diego are playing and my @TSN_Sports @RogersHelps streaming has decided that my "subscription has expired" (spoiler alert: it hasn't). Help!
-
Andrew Demedeiros
(@AndrewDemedeir2) reported
@Rogers fix ur internet bro making a switch to @Bell
-
Sarah Mak
(@sarahmak) reported
Internet down again… @RogersHelps
-
Leigh Cameron
(@sgu222e) reported
@Rogers Sorry, but the @NHL has proved how they really don't care given the news over the last week, no way I could support you or them.