Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Surrey, Burlington, Coquitlam, Midland, Oakville, Edmonton, Mississauga, Vancouver, Montréal, London, Moncton, Calgary, Orillia and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Surrey |
TV | |
| Burlington |
Internet | |
| Coquitlam |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
ri(be)y(once)a|BLACK LIVES MATTER
(@Riya_Lukose) reported
It's 9 in the damn morning, I was on hold with @Rogers for 20 minutes only to get cut off and have to call again to be put BACK into a waiting cute for another 45????
-
Booda97
(@booda97) reported
@Rogers last week the same thing internet going off and on...now again today! Wtf rogers
-
Mark Cameron
(@NotMarkCameron) reported
@RogersHelps So Paramount network isn’t available anymore in Canada? Was there any notice if this? Have it as one of my flex channels & got zero notice.
-
GrimGrinningGetaways : Victoria Fry
(@Pawzx2) reported
@RogersHelps I’ve been down for almost 4 hours for data. What’s going on??
-
PuckingOpinionated
(@TBAOsborne) reported
Actual text message from @Rogers re a few channels that haven't worked SINCE NOV! "The Rogers Cable Television Service issue you contacted us about on March 30, 2022 may be resolved as we were unable to pinpoint the cause of it. We're sorry for any trouble you experienced. WTF
-
Riley
(@bythadip) reported
@RogersHelps Why is the quality of NHL Live streaming so bad? The stream is only smooth on my iPhone, every other device (Xbox, Apple TV, casting) is stuttering and low resolution. I have Gig fibre internet and all my devices are hardwired ethernet. It was fine 2 years ago.
-
Natalie
(@Natnat5751) reported
@Rogers @RogersHelps do you have an official Twitter account reports the real-time internet interruptions and restore notice? I find it’s hard to know the updated status of my not-working-internet when it’s down for minutes to hours….
-
roamer
(@tip_shoveller) reported
@RogersHelps E3A has been down since 9:30pm last night. Any news on restoration of service?
-
Broadhead
(@_Broadhead_) reported
@RogersHelps No help at all! They keep postponing my refund and decline to send me the cheque! I cancelled my account in January!!! They made me pay for January after having no service. Then, I asked for the refund on feb when it was “approved”. See next post.
-
andrew
(@abchee) reported
@RogersHelps yet another outage this week! Just upgraded to Ignite and wondering why? What is going on with your service?? #nointernetservice #itsnotthemodem
-
Bruce G
(@bgordonauthor) reported
Hi @RogersHelps my ignite went out and have no internet, TV or phone in southern Kanata. Is this a widespread outage and will service be soon restored? Thanks
-
Vera
(@Vera_O_) reported
@RogersHelps @KoumaLaw Im in n6e and my ignite is down. Why? When will it be back up. Thinking it's time to go a different company.
-
Mary Ann Torres
(@MaryAnnToronto) reported
Every time I have to call @Rogers @RogersHelps I prepare myself to be mistreated. And they never fail to surprise me. The antithesis of customer care #rogers #CustomerService
-
Broadhead
(@_Broadhead_) reported
@Rogers worst company ever. Horrible, less than transparent service and horrible internet. Go to @Bell instead! Great service and wifi!
-
STom
(@STom350) reported
@RogersHelps April 1/22: No internet southwest Brampton ON. Please advise status. Also, not helpful messaging to go online for info/help or download apps if we don't have internet!
-
Vraj Shah
(@vrajshah229) reported
@RogersHelps call forwarding not working. Turned it on from device as well as *21*number#. Both way and still not working. Chat representative can't help because of increasing fraud cases. Please help
-
Alicia
(@ASayers27) reported
Hi @RogersHelps, I’ve been a customer since 2011 and when I moved I was told *multiple times* I did not need to resend in my tax exemption information in. I’ve been charged HST since moving. I submitted my form as instructed after calling about another issue and they only 1/2
-
Booda97
(@booda97) reported
@Rogers up and down service again today! Same issue last week for a whole day! This is getting annoying!
-
Dylan A.S Bal
(@dasblaw) reported
@RogersHelps internet down in Richmond hill!? I have several meetings!!! What gives!
-
Adam Jefferson
(@adamjefferson) reported
@RogersHelps I have an offer via my employer for an employee discount via Bell on my smartphone service. Rogers doesn’t offer my employer a discount plan to employees. Can you match though? I don’t want to switch.
-
Taxrage
(@Taxrage) reported
@RogersHelps @RedBeaVeR How about an update to this outage?
-
if yall dont...
(@clarkkmike) reported
Why can’t @rogers take some time to build fibe in areas? This copper **** is getting nasty
-
Riley
(@bythadip) reported
@RogersHelps Why is the quality of streaming and casting so bad? The stream is only smooth on my iPhone, every other device (Xbox, Apple TV, casting) is stuttering and low resolution. I have Gig fibre internet and all my devices are hardwired ethernet. It was fine 2 years ago.
-
Jim Koumarelas
(@KoumaLaw) reported
@RogersHelps can I please go back to hard wired cable rather than this unreliable ignite wifi garbage you have. I know bell fine is the same garbage. My cable always worked 24/7
-
Miss Bess
(@MissBess77) reported
@RogersHelps Like I said I’m doing that and not getting results. I’ve called and dm’d and getting no results. Poor wifi for over a week yet I’m still paying top dollar.
-
NHL22 Rosters
(@glovesavegaming) reported
@RogersHelps Problem resolved appreciate the response!
-
Smooth Operator
(@brianp_theOG) reported
@RogersHelps have intermittent outages on my internet tv and phone not working live in Toronto any problems in this area M5A 4H2
-
Brunz
(@Brunz81941859) reported
@RogersHelps what is the eta for service to be up again in west Woodbridge? Outage now more than 10 hours
-
CallMeKela💙 🇬🇩 🇨🇦
(@Spiceislebabe1) reported
@RogersHelps what is happening? I have a ton of school work and I have to work. Fix this!!!
-
Alicia
(@ASayers27) reported
@RogersHelps I was told by your staff that I did not have to resubmit info when I was planning my move. I was recently told by customer care on chat that I just need to resubmit my info (yet again). Why is this so hard? I also being charged PST on the new bills when it should only be GST.