Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Calgary, Montréal, Vancouver, Angus, Spruce Grove, Newmarket, Edmonton, Kitchener, Carp, Waterloo, Oshawa, Toronto county, and Anmore.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 20 minutes ago |
|
Markham
|
TV | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Calgary
|
TV | 4 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Montréal
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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RobS (@r0b_home) reportedStill no power in my area in @City_of_Vaughan and @RogersHelps cell service is very spotty. @alectranews doesn’t have any updates on when electricity is going to be restored. I’m hoping my fishes and turtle in the tank are still alive and I have some food in the freezer.
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Mastymad (@mastymad) reported@Rogers @RogersHelps No internet or data on cell service since yesterday! On hold for 3 hours yesterday then disconnected...now on hold since 4:30 AM..next call will be to Bell.
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@cbcmarketplace @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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James Wilson (@Tirnanogh) reported@RogersHelps Internet and TV still out in Kanata this morning. Wireless service very slow. Any updates?
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𝘊𝘭𝒶𝒾𝓇𝑒 𝐹 🙀 (@VesicaClaire) reported@perianderson @Rogers Hmm, I wonder if @SpaceXStarlink would fix that?
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ella (@Bella_Samuella) reported@RogersHelps I've had no cell service at all since 7pm today (Ajax). Any idea when it will be restored? I have small children and we are now without power or phone service!
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@CdnPressNews @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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Ahmed Abdelhamid (@AhmedAb66494604) reported@RogersHelps I’m in Richmond hill and my internet is down. Any updates?
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@CdnPressNews @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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Kayla (@fairchildx5) reported@Rogers Thanks for the reply but why should customers have to send you a DM? It’s 2022 your company should know one would think Where are all the service interruption are located. How come you just don’t put a link with the map see where they are ?
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Sameer Nazarali (@sam_thegolfman) reported@RogersHelps Been on hold on the phone to try and get some info for 2 hours and 45 minutes, my internet has been down since 8:40 pm, any updates for Richmond Hill? Namely the L4S region??
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@CBCAlerts @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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Jason Moss (@JayMoss11) reported@RogersHelps hey there, haven’t had internet since about 4pm yesterday… been trying to talk to someone from rogers support for about the same time
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Ahmed Abdelhamid (@AhmedAb66494604) reported@RogersHelps I’m in Richmond Hill and my internet is down this afternoon. Any updates?
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Benzon (@jcybenz) reported@Rogers my internet still down since 1pm M3N area. Can I get a compensation for that?
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Beverly (@Shumilady) reported@RogersHelps does not help. @rogers live chat does not answer!! @rogers did an update and I’ve had error XRE 03090 on every channel since. #timetochange
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@Rogers @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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ldysharkbait (@ldysharkbait) reported@RogersBiz @Todeey_ Why did met cable and internet disappear at 10pm last night -long after the storm! Absolutely no help available online and have sat on hold for 30+ minutes.
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@CTVNewsNorthern @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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Benzon (@jcybenz) reported@Rogers my internet still not working since 1pm yesterday.. what’s going on?
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@CBCAlerts @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.
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Bill Cummins (@WCCummins) reported@RogersHelps Internet and Cable have been down in parts of Ottawa since last night. Cell service was spotty for hours. When can we expect service to be restored. Nothing on your site.
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Barb (@Harpie8) reported@RogersHelps any idea when service will be back up in Ottawa?
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Douglas Tekenos-Levy (@MulishaX7) reported@Rogers why is it during storms, in Ottawa area, you shut off emergency services? Have screenshots for proof, it started at 4pm today and it's now 3:05am and finally getting 4G by standing outside the house in a suburban neighborhood
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anto (@Hollywud1979) reported@RogersHelps it has been over 12 hrs with no service here in Vaughan. For someone who needs internet access to work this is extremely frustrating.
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Em (@Em_Blake96) reported@RogersHelps No cell service since 7pm last night in the L1S area- ETA on return to service?
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Neighbor 🇨🇦🇵🇭🇮🇱🇷🇺🚚 PPC (@Neighbo34833326) reported@RogersHelps internet is down in Markham. When is it expected to be resolved?
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ldysharkbait (@ldysharkbait) reported@RogersHelps @Rogers have sat on hold for 30+ minutes your online assistant is useless. How about at least a regularly updated recording about progress and timelines for restoration. Services were fine until 10pm last night so how come problem hasn’t been rectified?
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GG (@DivaGG) reported@RogersHelps I've dm'd but haven't heard anything yet. I know it's super busy but perhaps an overall notice to all areas affected instead of trying to deal with every request personally might help. My WiFi and cable are still down? Any ETA for eastern Ontario?
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Elham Golkhandan, Ph.D (@EGolkhandan) reported@CdnPressNews @Rogers =Robbers DO NOT work with this crooked fraudulent company. Staffs are awful liars. They steal your money and waste your time. By charging u extra @Rogers /Robbers compensate for its loss of costumers due to its misconduct.