Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 9: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Grande Cache, Dieppe, Montréal, Scarborough, Haldimand County, Bathurst, Ajax, Hamilton, Toronto, Nanaimo, Calgary, Kelowna, Vancouver, Edmonton, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Cache
|
Phone | 34 minutes ago |
|
Dieppe
|
Internet | 1 hour ago |
|
Montréal
|
Internet | 1 hour ago |
|
Scarborough
|
Internet | 2 hours ago |
|
Haldimand County
|
Phone | 2 hours ago |
|
Bathurst
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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Mike Brundage (@MikeBrundage3) reported@RogersHelps "Longer than normal hold times" shouldn't justify your automated system to essentially comment that you are too busy to assist customers, call back later, and hang up. No, I was not able to connect with a live human. Yes, I called back multiple times with the same result
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Don Bradshaw (@RealDonBradshaw) reportedThat’s some award-winning journalism there. 🙄 It’s not like the #BlueJays50 have 742 other serious problems that could be addressed. It’s a below-.500 ball club with numerous players in slumps but yeah, go ahead and focus on their toy box. Keep cashing those @Rogers paycheques.
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controversial cowboy (@controcowboy) reported@Rogers **** you. Closing down radio stations without any warning and stopping the broadcast of Flames games. You’re a ******* joke of a company and a bunch of ******* liars. You claim community yet deny an entire fanbase the ability to listen to games on the radio. **** you!
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Cryptofanatic420 (@Liam14903953) reportedThe fact is all your indian workers are the problem. If you had white workers it wasnt such a issue before @rogers. But now you use indians to break the law.
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Alex Onofrio (@Largentselbow) reported@Rogers you people are really ******* stupid. Nothing but greedy and ignorant. Hope you all have very bad days forever and ever.
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Deb (@Deblet1) reported@RogersHelps The one through app the help one that clearly states to contact them if you are not getting any resolutions
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Flick Geronimo (@Makargohome2027) reported@Rogers I’m devastated. My morning commute will never be the same. I feel helpless. Fiancée and I will be switching phone providers today, glad we both decided to wait to upgrade.
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Kelly (@AlbertanKelly) reportedMy internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by a third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.
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SHAUN T. CARSON (@SLINGN_THE_COUV) reportedI trust there was some exec support @Rogers to NOT take away from the public/customers today 👏. The execs that benefited 💰 & bonus, PROVE how backward the model is; Shareholder wealth being the priority NOT service delivery. @BCAA is the opposite and THE service delivery model that prioritizes service over profitability. Membership based/owned. SAD SAD DAY. #bluejays next?
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little john (@johnpics12) reportedInternet access has been down for like 1hr and no one is answering at rogers over 45 on hold can’t do my job without this @rogers wow this is so sad
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Kishoor Vipul (@kishoorvipul) reportedI'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers
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Stephie (@itzStephieLynne) reportedAnyone else having issues with their @Rogers @RogersHelps mobile service in Toronto rn?
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mrsabrabbit (@mrsabrabbit) reported@Rogers our service in Alberta has been out for 23 hours and we cannot get any service person on the line to ask why. We wish to CANCEL our service with Roger’s. cdnpoli abpoli
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NorthVanMike (@NortVanMike) reported@wyattd09 @TELUS @Rogers why? couldnt give a **** about sports talk.
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Wenddy 1 #Complex Patients🥺 (@Wenddy1234) reported@RogersHelps Elderly Mother trying to reach Roger’s customer support as had been scammed by phone by someone impersonating Roger’s. All her personal information had to be changed due to the fraud.
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Ben (@Canhistoryrules) reported@teapot_toff @Rogers I have no problem with being upset over fees and costs. It’s way too high and competition would be great. Sadly AM radio is dying in Canada and globally. I’ve seen more people saying they are upset on this platform than actually listening to the stations.
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Kelly (@AlbertanKelly) reported@DivyDex @RogersHelps Still out. Apparently a cable was inadvertantly cut by a third party construction site. 24 hours w/o internet is terrible - never had this happen before. I hope we all get discounts on our monthly bill.
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Merv (@b_runt) reported@Rogers will never get another thin dime from me or my family! Killing HNIC and now this?!
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MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@RogersHelps Two nights in a row I had no internet over TV. Why is my bill so high if you can't provide reliable service. The first night was hours and last night was all night. I'm going to switch to Bell because these happens too often. 😡
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Cadence Grace (@cadencegrace) reported@Rogers well you’re 0/2 this month. For the second time in 6 months my experience dealing with Someone at your Courtice location was so unpleasant and unproductive I’m switching a $1000/month corporate account to Bell… your customer service is LITERALLY NON EXISTENT
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Consumer Affairs (@ConsumerCSI) reportedOn this day in 2022, @Rogers was down Canada wide (Some people couldn't get food or gas because for some bizarre reason this was affecting most ATMs and interact). But at least Rogers was still able to access internet somehow to update their Twitter account. #RogersDown
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Matthew 🇨🇦🇵🇹 (@mvancfc34) reported**** you @Rogers. Really feel for everyone who lost their jobs cuz of this bs, hoping you all land on your feet with something better
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Alison S. (@yidchick) reported@RogersHelps @mattklopot Rogers is bs they don't actually want to help it's lip service
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The Sad Canuck (@drsmk0) reported@Rogers I’ve never canceled a subscription so fast. I’d rather illegally stream games than give my money to a garbage corporation. **** Toronto. **** Rogers. **** Sportsnet. All you guys did was piss off the West. I hope everyone follows my lead and cancels their subscription. Garbage
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Eric (@ericvideos91) reported@BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people
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@Ralphthedog (@RandyRedSox) reported@Rogers after cancelling Sportsnet 650 I will never spend another dime with Rogers!!!!!
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Tanyassm (@tanyalsweet) reported@RogersHelps @rogers clearly you can’t read! I have to use my @Starlink to call. I want someone to answer you DAMN PHONE!! I’M STILL ON HOLD FOR CUSTOMER SERVICE!! I’M WELL OVER 2HOURS!!
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re:printed 3D (@reprinted3D) reported@3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.
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Tracy Durand 🦋🇨🇦 (@T_L_D) reported@Rogers how sad is it, you have destroyed 230 peoples lives by cutting jobs, then became the sole owner of Maple Leaf Sports & Ent. All while you farm out your technical support calls to the Philippines! You are nothing but big bullies. Maybe the CEO should have taken a pay cut!