Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Pickering, Calgary, Langley, Montréal, Halifax, Orangeville, Fredericton, Whitby, Toronto, London, North York, Vancouver, Surrey, Oshawa and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Pickering |
TV | |
| Calgary |
Internet | |
| Langley |
Phone | |
| Montréal |
Internet | |
| Halifax |
Internet | |
| Orangeville |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
50 Shades of Greg
(@gregular72) reported
Home internet has been cutting in and out every few minutes all day today. Another @rogers fail. Nothing like being stuck with incompetent monopolies for our communications.
-
RiverKId
(@Riverkidd) reported
@Rogers @RogersHelps Hey Rogers, how many more times you are letting your customers down again? Markham L3R area has no Rogers internet today since 12pm, called CSR no ETA. Can I have the internet connection back so I can continue to work? @CRTCHearings
-
Charlotte Man
(@charlotteykman) reported
@RogersHelps Here having an internet outage in Markham. When the service will be back?
-
jules 🥶
(@GASFEESSUCK) reported
Hello @RogersHelps , I have gone through an absolutely miserable experience and have not had wifi for two weeks due to Rogers error. See ticket C179209839. If this issue is not resolved soon I will go to the media, and share my experience/story on accounts with more followers.
-
Daniel Siwak
(@angrytuna25) reported
@timandfriends @BlueJays @Rogers Too bad I left Rogers!! Lol
-
Green Eyed Dad 🇨🇦
(@neverland1970) reported
@RogersHelps That won't change, the service is mediocre.
-
Em D.
(@ThisIsEmD) reported
@RogersHelps Yeah, except that plenty of others in my area, most of whom are directly with Rogers, are also having problems. Been having issues on and off since July 8th. I love Oxio's customer service, but it might be time to switch to someone that doesn't use Rogers lines 🤷
-
Stephen
(@StephendeR81) reported
@RogersHelps Need a signal strong enough to engage with DMs. Twitter still hasn't let me know you've replied in the app just the headless notification
-
benscarbeau
(@benscarbeau) reported
@Rogers I am absolutely disgusted at the service I have received since coming back to Rogers. Nothing but lies and incompetence.
-
Chuck Allen
(@chuckallen22) reported
Hey @Rogers u lost a 30+ year customer because of ur incredibly poor customer service. Well done. 7 days to get a service person to remove a tech issue. Bell is out in 2 days @EdwardSRogers
-
Corey Nicolas
(@CoreyNicolas5) reported
@RogersHelps My mobile phone is down in Central Alberta again. What is going on???
-
Olivia Miller
(@OliviaM75835953) reported
@R11RT @RogersBiz They do that already as directed by police. The problem is police operate the criminal networks.
-
Craig O'Blenis
(@craigoblenis) reported
@RogersHelps just reported an outage in Ottawa. Nice that I can get free data to use my cell phone as a hot spot until the techs fix the problem.
-
J 🇨🇦🇨🇦🇨🇦♿️
(@19812_j) reported
@katasco @TTong2000 @Rogers Switch over to Bell. Rogers will seem almost futuristic in comparison. Signal dropped off especially when more people get on and you have to call well India basically as they go down their list wasting several hours
-
Jonathan Crone
(@FurnByJonathan) reported
the great thing about Canada: the plethora of quality internet service providers. My wireline internet is down. (@Rogers provided cable: thanks. and no ETA to repair :( ) @bell in three+ years hasn’t pushed Gig the ONE MORE BLOCK so we can get something faster than 50MB.
-
Blendama
(@BlendamaBudgie) reported
@RogersHelps A 20+ year customer gets a competitive offer from one of the other wireless carriers. I call to see if you can match (or come close!) Was tsf to retention who said what I have is best they can do. Made no effort to keep me. Bye Rogers!
-
Darrell Atkinson
(@buttface34) reported
@AboutRogers @Rogers is a joke of a company, total credit for three lines for not having service for like almost two days was $35.48, what a joke, I feel sorry for those who possibly lost hundreds in business only to receive a $20 credit.....
-
Allan Lee
(@Lucidfuel) reported
@mcrooke3 @0916kp @Rogers You make it sound like being efficient or effective is something Rogers does. AGAIN!!?!?!? It’s down again after one of the most embarrassing outages on the planet. We made international news. Month later… again! 🙄
-
Ch To Doji
(@cho_to_doji) reported
@RogersHelps Hilarious you can't even cancel a service correctly ... Do you have some competent that can actually do something
-
Jonathan Crone
(@FurnByJonathan) reported
@Rogers @Bell So: @Bell_Support why is it that you folks have 1Gig and 3Gig service one block away, the cable hanging on the pole, and in THREE YEARS you haven’t pushed the service one block further west in URBAN OTTAWA.
-
Mike Mason
(@MikeMason1970) reported
@RogersHelps Please help!! I am in my 3rd call & 3rd hour of talking to at least the 8th person in the last week trying to get a 2nd appt for a failed wireless home internet install. Been told a number of times I would get a call back but that never happens....
-
Danielle Fraser
(@DanielleF_84) reported
Get $33 in LD charges applied to my account that I never made courtesy of @Rogers. 72 Hours to make a decision on whether or not I'm lying but pay it all they say & we'll credit you the next month. Terrible way to handle long time customers @Rogers @RogersHelps
-
Nikky
(@YoNikkyboii) reported
Technical difficulties making it impossible to stream fluently without lag interruptions and skipping frames or dropping stream entirely for just a millisecond but just enough to grief a majority of gameplay. Really unmotivating and @rogers has pretty much done nothing to help
-
Lana Michelle Hughes
(@Lana__Michelle) reported
@mike_logic @RogersHelps Doesn't really make up for the fact that we woke up camping and didn't really know how to get home - and had no idea what was happening, no way of finding out, and no guidance to get home? Thank goodness our car didn't break down...
-
Lana Michelle Hughes
(@Lana__Michelle) reported
Well, just got my $14 rebate from @RogersHelps for the outage... the generosity of this corporation is so moving.
-
cyd ស៊ីដ
(@cydniechanel) reported
@RogersHelps why is my wifi down, AGAIN! this is outrageous
-
Mike Mason
(@MikeMason1970) reported
@RogersHelps Then in late June...saw several Rogers installs happening in my area. So called back and asked why I was never called. Was told that agent should never have told me I was on a waiting list. Couldn't get an appointment for over a month.
-
Jewelz
(@JewelzForever) reported
Since the @rogers national blackout both my @bell internet modem has barely any reception. The same with my @rogers. Cannot be a coincidence
-
Ayman
(@Ayman03188280) reported
@RogersHelps The problem is fixed but sometimes the wifi Keeps on crashing
-
Titanius Anglesmith
(@OshawaBuddha) reported
@Rogers As a former employee.....you are the scummiest company I had ever worked for. You actually instruct your employees to bold face LIE to customers. You don't fix problems you just try to patch them and you price gouge. Time you were taken down a notch or 3.