Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 13: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Ottawa, Laval, Miramichi, Nepean, Toronto, Newcastle, Montréal, Brantford, New Westminster, Halifax, Alliston, Courtice, Calgary, Newmarket and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Laval |
Internet | |
| Ottawa |
TV | |
| Miramichi |
Internet | |
| Nepean |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kerra Casselman
(@KerraCasselman) reported
@RogersHelps my internet is down in Ottawa. Are you working on this?
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Everett Mitchell
(@Everett80750385) reported
@Rogers Samsung sucks
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just me
(@Wendy88573764) reported
@Rogers Please …. PLEASE remove Fox as well. The pro Putin talk is bad enough added to the anti Canadian government talk makes them more dangerous to democracy everyday.
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Casey White
(@Casey_w_) reported
@newfiebullet001 @AboutRogers @RogersHelps Hey Jason, are you in the GTA? Looks like mine is down too.
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xtrapurrestrial
(@xtpurrestrial) reported
Anyone thinking of getting a cellphone or anything with @Rogers, DON'T. Fraud will be committed on your account and you will be punished for it by having your service cutoff, even though you continue to pay for your service. This is what has happened to my bf.
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Ian Shelton 🍁🇨🇦
(@ianshelton) reported
@padams29 @Bell @Rogers Poor old Randy Hillier is gonna be sad. Where will he get his self serving coverage if we ban RT?
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Dimitri Malatches
(@GreekGod2003) reported
@RogersHelps Yes I’m trying to watch my leafs but every single channel is glitching is there a network error?
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Unacceptable Jason
(@newfiebullet001) reported
@AboutRogers @RogersHelps My service is down.
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Unacceptable Tronk
(@FantasyTronk) reported
@imgrund @Bell @Rogers This Ryan guy thinks he smart...but his head is so up his own ***...that he eats his own crap that he is spewing...sad
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Chris Coutu
(@ccoutu1) reported
@AboutRogers @RogersHelps Cue the stupid ignorant comments about Free Dumb and deep state .
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Taylor Choma
(@TaylorC_2112) reported
@RogersHelps Hello, I'm not sure if anyone else has had this issue but I was hoping to get an answer. Sometimes when I watch something via crave on the ignite app it is in english but once I cast it to the tv it switches to french. Not sure why that keeps happening.
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rachel mcmillan
(@rachkmc) reported
@RogersHelps i've been a rogers customer since my first flip phone (lol!) and i am certainly not planning on going anywhere else. :-)
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Kev
(@Kev_MacD) reported
@JohnKoshy @AboutRogers @RogersHelps Yes they are using their freedom to support democracy. Next.
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Greg Banton
(@gsb1969) reported
@Rogers There are better services Rogers will screw you over. Take it from a former long-term customer.
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cindy
(@cindygr008) reported
@Rogers Fox is the real problem. Come on let’s go like you really care
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Denis Young
(@young2813) reported
@AboutRogers @RogersHelps It’s never the wrong time to make the right decision.
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“Big Man”
(@MMacr0) reported
@RogersBiz If you know any way to fix let me know
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Casey White
(@Casey_w_) reported
@RogersHelps Is there a service disruption in the GTA?
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C Mac
(@CalebMc78) reported
@RobertFife I’m one of the few idiots my age that still have cable with @Rogers - I’m honestly out if this company doesn’t halt this ****. I didn’t even know that garbage was allowed.
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Lucie🇨🇦💚🔞
(@_LucieBee) reported
@RogersHelps Well, co sidering I am on the worst plan, I am the account holder but somehow you screwed me into being secondary & my bf gets 5gbs of data & I'm sharing 4gbs with 2 ******* TEENAGERS. I pay like $65/mth so yeah I can't think it can't get any worse!
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Isaac Morland
(@IsaacMorland) reported
@RogersHelps Jason/Jay Knowlton/St. Jean, one of your network techs, deliberately disconnected my internet yesterday out of spite. Long story, but essentially because I insist he pay rent for living in my house. It's still not re-connected over 12 hours after I phoned.
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vic ('s version)
(@Victor_94) reported
the @NHL Live app is so bad lmao @rogers figure it out jfc it's easier to find free streams than to get the one i paid a couple hundred bucks for to work.....
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Sick Of The 🦁🐃💩
(@WurD_Is_BonD) reported
@Rogers @RogersHelps Add a freakin fast forward option to OnDemand!Why in the world are people paying such expensive prices for your cable service if they don't even get basic features like a fast foward option!?You can stop it at your little commercials but let people fast fwrd!
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“Big Man”
(@MMacr0) reported
@RogersBiz I have an issue I want resolved. I’m trying to forget device in the ignite wifi app but when I went to forget device it would say “to forget this device, first DISCONECT it from your home network” What the hell does that mean
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DevilDog
(@DevilDog1116798) reported
@imgrund @Rogers @Bell Yeah we sure wouldn’t want both sides of the story….. that would be horrible.
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sam
(@samsaidhey) reported
@Rogers I just want the service i had booked? Why is this so hard? One would think you have no idea what you’re doing. BTW Anna sucks. Stop with automated garbage and hire people. Hire lots of people, cause if this hold is indicative your customer service is lacking.
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Martin
(@Martin04851221) reported
@RogersHelps L1Y service has been terrible for a week now, still waiting from the last time that told me to be patient, starting to affect income/work, where is the CS here?
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christine farrell
(@cmfcanada) reported
@RogersHelps my internet is going down this mrng. I tried sending a DM but that won't send either.
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****
(@Gmack_) reported
@__MikeSS__ @AboutRogers @RogersHelps You people are nuts. What is wrong with perspective. I’m not too stupid to figure this **** out on my own. The news has turned into full blown opinion piece trash.
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ahh
(@ahh44677156) reported
@Rogers why is the internet so slow every winter.