Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Toronto, Richmond Hill, London, Woodbridge, Vancouver, Ajax, Edmonton, Schreiber, Calgary, Montréal, Kapuskasing, Hamilton, Salmon Arm and Bamfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Internet | |
| Richmond Hill |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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NadiaIdleNoMore #BLM
(@IdleNoMoreNadia) reported
@RogersHelps I got an iPhone 6 on July 27,2020. Since then I have had issues with using apps despite updates. My friend just told me that my phone is outdated because iPhone is up to like 11. Should I contact the CRTC or are you going to upgrade me?
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arantzalot
(@arantzalot6) reported
@RogersHelps glad rogers' FREE CH. went black/no longer available half way thru the program saving me trouble of CH. switching. FREE
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JÉ
(@JonathanEmile) reported
@CeeFor @Rogers @RogersHelps What? Yo don’t pay — tell them to send that garbage to collections. Holler at me I have a guy who is an expert in this.
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MyerClarity ...again. ‘MY WAY’ OUT NOW ▶️🔂
(@ThatMyerClarity) reported
@CeeFor @Rogers @RogersHelps Whaaaat! ******* crook ****. Get your money back or collect some teeth my bro
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Anya Nicola
(@FulFigurBeauty) reported
Oh wait make that 8 people from @rogers now since Lynne from @RogersHelps just told me that she can’t help either but anyways back to my questions.
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Matt Bosty
(@MattBosty) reported
@RogersHelps My internet bad again, I want to stop having bad internet :(
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MadeInCanada🍁
(@RockDust101) reported
I thought @Rogers had a slow janky mobile site but wow ...how can mobile companies have such horrible mobile websites??
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Ben Conway
(@ThatBigBen) reported
@RogersHelps is there a issue with ignite internet and tv in Whitby? Internet is sluggish, tv is freezing or losing audio.
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Anya Nicola
(@FulFigurBeauty) reported
I'm making this request via Twitter @RogersHelps because the 7 different customer service specialists @rogers that I've spoken with by phone say they can’t do anything but I have a couple questions they refuse to answer:
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little john
(@johnpics12) reported
@RogersHelps I understand but Seriously 45 minutes waiting and to make it even more sad and more mad 😡 for people website is not working ok but ok I will try tomorrow again I pay over $450 on bills but can’t even get to talk to anyone not good very 😡😡😡😡😡
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ReaktorField
(@reaktor_field) reported
@SkyCorps I never got it, with @Rogers and on an S8.
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Narida Mohammed
(@Narida12) reported
@Rogers I have reached out to your customer service per your tweet with no resolution at all from your customer service! I would kindly request someone who can actually help me please. Thanks in advance
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The Stateless Asshole
(@GouchyMane) reported
@Rogers you didn’t port the number I provided and now @FreedomMobile says I owe them $60 for last month since my service wasn’t cancelled; pay up
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Jonny Douglas
(@JayfreakinDee) reported
So disappointed in @Rogers. Cancelled 15 years of being a customer because of $40 and bad customer service. Rep couldn’t care less about my issues or cancelling. Guess 15 year history has no value.
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Mersey
(@marklee328) reported
from
Ajax, Ontario
@RogersHelps how does a long time customer get a decent deal??
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Anya Nicola
(@FulFigurBeauty) reported
1. Does my 149 days of delinquency really rule out the past 23 years of customer loyalty? @RogersHelps @Rogers
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Mike McPhee
(@ManCaveMMA) reported
@RogersHelps Internet down in the whole area again. Any idea on the issue or timeframe?
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globalcitizen
(@Nikkijovi) reported
@Rogers #epicfail your 1GB internet package is a scam. You have lost a customer for life.
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Brianna Wolters
(@brianna_wolters) reported
@Rogers my aunt has spent over 15 hours trying to get something resolved with you but has not once been in contact with someone who can help her. not impressed with your lack of service.
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⚡️ Scott Rancourt ⚡️
(@scottieran1981) reported
@RogersHelps It's happening again...what a surprise. This is ridiculous that our wifi is this slow. Can't even scroll through social media.
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Fifa
(@nogutsnogloryy_) reported
@Rogers If I pay premium dollar I expect premium service. What type of trash internet is this. I’m confused still😕
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Daniel Kanelos
(@17_steps) reported
@RogersHelps Rogers down ... again .... at least 3rd time in 2 days
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Duane
(@duanepitchforth) reported
@Rogers you make it impossible for my 80 year old father to contact you to discuss problems with his acct. Get some real customer service!
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Λпg
(@ayvrx) reported
@RogersHelps I never got the test emergency alert. You're such a flop provider.
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· 𝚜𝚎𝚟𝚢𝚗. ☾
(@suchawayst) reported
Hey @Execulink @RogersHelps am I gonna have my internet back anytime soon or nah 🙃 going on 7 hours since it went down. Please get it together. Thanks!
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prateek jain
(@prateek97573387) reported
@RogersHelps My rogers home internet is not working properly as its not allowing me to call from my WhatsApp. What can I do to resolve it .?
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Nakul Mehra
(@nakulmehra8) reported
@bell do you have a better plan, I pay $56 to @Rogers for 1 gigs speed and I never get that though
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Jason Black
(@6packBlack) reported
On hold for over an hour waiting for someone @Rogers to take my call. I have called everyday and was told my issue has been resolved but it hasn’t. Maybe time to switch providers.
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little john
(@johnpics12) reported
45 minutes waiting to talk to anyone at @Rogers seriously 🤬 this is what it comes to take my money but I can’t talk to anyone for help with accounts very poor service very
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Narida Mohammed
(@Narida12) reported
@RogersHelps Your customer service was as much help as the “help” I received via telephone! I am very unhappy and would kindly request someone who can actually help me! Thanks In advance