Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Guelph, Sherwood Park, Markham, Toronto, Whitby, Ottawa, Brampton, Calgary, Montréal, London, North Vancouver, Winnipeg, Gatineau, Pierrefonds and Saint John.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Internet | |
| Guelph |
Internet | |
| Sherwood Park |
Internet | |
| Markham |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Revelle
(@kevrevrun) reported
@Rogers @glamhairnation @Rogers needs to issue a statement. Everyone needs to bombard Rogers with call, tweets messages until they answer. Contact the CRTC your MPP and MPs this should not be happening. This company has a responsibility to issue a statement to its paying customers. #rogersoutage
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Dione McKenzie
(@Blkqtpi) reported
@RogersHelps This is absolutely ridiculous! For the mobile fee that you charge Canadians you can even give us the courtesy to tell us what actually happened and when we will get service back? Unbelievable! Rogers is definitely continuing to give us garbage service!
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Rosie
(@roseokayjay) reported
@RogersHelps I expect to have this outage deducted from my phone bill and reflected in my Billing statement. You will not charge me for a service you failed to deliver
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Catherdinglove
(@CatHerdingLove) reported
@Rogers @Fidomobile @FidoSolutions WTF is going on. I cant connect with work & family. The work day cost me a lot. I will change my services and loyalty. This is F**kin crazy. I am unable to connect my kids and stuck. WTF it is. Is this what I have paid for. Impostors at work
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Farha_Khan
(@Farha_Khans) reported
@RogersHelps @Rogers This outage has impacted my work from home today. Couldn’t make any calls to my patients whom had booked phone appointment. We should have some kind of compensation for such a inconvenience!
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Joanna Liczyk
(@josgotthis) reported
@RogersHelps Any updates on when my service will be restored? This has been going on for too long and it has impacted my work productivity greatly today!!! The lack of updated messaging on current status is really disappointing service.
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Terminal Foxx 🇨🇦🇩🇪🦊
(@TerminalFoxx) reported
@RogersHelps I still have zero cell service and no one has gotten back to me.
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Moiz Adamji
(@moiza67) reported
@ErastusMatheson @rapsdiehard @RogersHelps Most phones are unlocked these days and even then there are third party unlock services. Look I'm not a solving rogers. But Canada is filled with victimhood. Have some self accountability and stop blaming your problems on the companies and government
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tenplus5nothing
(@EmceeWind) reported
@RogersHelps Ok, news is leaking on the dark web that your network was hacked and fried last night and your network did not have built in redundancy. It's time you come clean with your customers that Rogers wireless is no more...
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TORHABSFAN #FireBergevin
(@TORHABSFAN) reported
from
Newmarket, Ontario
@Rogers there better be some sort of rebate or discount for this ****. @RogersHelps
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🍞 B R E A D P I T T 🍞
(@garlicbreadpitt) reported
@RogersHelps This is why monopolies should not exist! Go **** yourself Rogers!
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Antonio M. Peñalver
(@am_penalver22) reported
@RogersHelps Unbelievable!! Hours and hours waiting for the service come back. Can’t get into my online banking, can’t make a payment that has to be done today because need to get a text on my phone.... how’s going to cover that?
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Alimal
(@alimal09) reported
@RogersHelps I have had no service here in BC the entire day my only form of communication
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tenplus5nothing
(@EmceeWind) reported
@RogersHelps Ok, news is leaking on the dark wen that your network was hacked and fried last night and your network did not have built in redundancy. It's time you come clean with your customers that Rogers wireless is no more...
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The Dave you know
(@itsalawnchair) reported
Has @Rogers been corrupted, infected, or otherwise hacked? No accountability for lack of service or explanations? Poor business practices.
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Percy
(@Pomegranate_17) reported
@RogersHelps any timeline for a resolution to this ridiculous long interruption??
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Thiqué
(@DaddysRozay) reported
@CaitieRage @Rogers @Fidomobile ABLEST AS ****! I literally have solidarity anxiety for you and others today. Doctors don’t even go into the office neither do their staff, they call you from cellphones/home phone. There is no way to just reach them, also like NO ONE KNOWS HOW LOMG IT WILL TAKE TO RESCHEDULE!!
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Suzy Sa
(@suzysabana) reported
@RogersHelps When can we expect the service to be working again? I can run my business with out calling my clients! This is ridiculous!
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Sandra Cormier Turnsek
(@Chumplet) reported
@MarillaWex @Rogers Are you able to text anyone else or call them? I'm not on Rogers, but I hear there's a BIG outage today.
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Mike
(@Mike81263915) reported
@RogersHelps Time for government to get involved and issue a huge fine. The fine should be set that way that it’ll eat the company profit for the next 100 years, and ban company from ceasing operations.
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Jason Malley
(@kibbleslinger) reported
@RogersHelps @647PinoyPo That link opens up to a home internet outage page as isn't helpful for cellular updates.
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kuldip
(@kuldip02809485) reported
@Rogers @glamhairnation What about security of customer’ data
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South End Ryan
(@SouthEndRyan) reported
@stripe doesn’t have a 1-800 number for help but their solution is to log in, which I can’t do because of two factor authentication because @Rogers is down. The entire reason I need help is cause I need access to my account. But their solution is to get access to my account. 🤬
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Dave
(@PgTomeiguy) reported
@Fidomobile @Rogers you *******. Over priced bullshit services that don’t work, 0 accountability for the losses your incompetence costs. And **** all that rainbow **** you guys keep pushing. It’s not normal.
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Reggie Thunder
(@RJThunder) reported
@RogersHelps how about an update?? People have no phone service... and there hasn't been an update in over 4hrs. Are you ok with this Rogers?? Because I'm not
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DivyaChopra
(@Divya30762598) reported
@RogersHelps Is there an ETA as to when the service will be restored? Feels like it was the worst decision in choosing your flaky network.
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Tyler Moore
(@TylerMoore_83) reported
@RogersHelps @mgnops Service is back up in Calgary
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derrick stright
(@darebear1011902) reported
@aredlight1 @Rogers @RogersHelps Why would they? They dont care ever notice every spring rogers goes "unexpectedly" down a whole day.. just a thought for ya my man
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Thiqué
(@DaddysRozay) reported
@CaitieRage @Rogers @Fidomobile I can’t even spell I’m so angry LOL *ableist. People just need to stop they don’t understand how much crap people that need health care have been going through
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Kathi Wilson
(@midwifek) reported
from
Middlesex Centre, Ontario
@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.