Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oshawa, Toronto, Vancouver, Montréal, Bayham, Nepean, Terrace, London, Bruce County, Orangeville, Owen Sound, Toronto county, Calgary, Strathroy-Caradoc, and St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat
|
TV | 2 minutes ago |
|
Oshawa
|
Internet | 42 minutes ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Wi-fi | 3 hours ago |
|
Vancouver
|
Internet | 3 hours ago |
|
Montréal
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lynne Pelser (@LynnePelser) reported@Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers
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Mariam J. Karim (@MariamJKarim) reported from York, Ontario@Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?
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The Toilet Trader 💙 (@SWSniper07) reported@MapleLeafs @Rogers If your customer service puts you on hold for eight hours and Anna can't answer anything what kind of customer service do you have?
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ZynadineZidane7 (@ZynadineZidane7) reported@RogersHelps Game finished I broke the box in frustration.. do you guys have crazy glue to fix this?
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Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reportedThis was brilliant - we had tears in our eyes when they made it safely through. Thanks very much to the worst communications company in Canada - @Rogers for forcing me to reboot the box in the middle of it and missing valuable minutes of watching it live.
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izzy (@purgaytory_) reported@RogersHelps why is my phone giving me notifications that roaming is enabled due to losing connectivity to my home network? I'm at home and am not near the border. I've gone into my settings and turned roaming off, but its still enabled at the top of my screen.
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Philly (@Philly_P87) reportedHey @Rogers you’re a piece of 💩 Your internet is slow af GN 💤
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@Rogers Thank you and it's Vancouver specific problem? Isn't Roger supposed to be better in Canada. As I stated once I enter seattle I get 100% coverage but never in Vancouver
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Muskoka Mitch Marner (@MuskokaMitch) reported@MapleLeafs @Rogers Why are my stewardess' either always retarded or so fat they need to walk sideways down the aisles?
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Mike Walter (@mwalter59) reported@livingklife @yergen @RogersHelps Aaaaaaannnnddd it's happening again. Red Sox/Brewers game on MLB Network and just as they throw to play by play, boom! Spanish.
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Karan Arora (@karan16000) reported@RogersHelps Also your ** AI robot ask stupid questions no real human being to talk
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Ex boyfriend🤽🏽♂️ (@corbykafui) reported@RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty
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CanucksFan (@CanucksFan5335) reported@Lotto6445151 @Canucks @Rogers Why would Boeser go to New York, when they are equally as bad as the Canucks with a worse future 😭
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tuart onkhouse (@onkhouse) reported@RogersHelps login to what? i got a phone a number that trans to roger thats it no other ibfo
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skiii (@SkiDaPrince) reported@RogersHelps It really is odd I tried this on my iPhone and my iPad as well as my laptop AND my pc. I’m starting to think this might be on my end. Just a couple months ago I had this issue, figured it out and it was okay. I tried myrogers, Shaw, both apps. I think im too old for this.
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@drhillarypimlott.bsky.social 🏳️⚧️🏳️🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reportedWe deal with an indie 4 internet but they rely on @Rogers cable. When we need help to resolve an (ongoing) issue they contact @Rogers. I call Monday & have to wait 4 Wednesday am but .@Rogers reschedule 4 Weds pm & then reschedule on Wed noon 4 Friday but no-one tells customers.
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Zohreh (@Z_T_1348) reported@RogersHelps @KjennerBrian Never trust them. They lie and will never return your money. Their bills are so complicated that no one understands the charges. You end up calling them, wasting at least two hours, and getting nothing in return, just a complete waste of time.
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Shane Ruys - 🇨🇦 (@KingstonAgent) reported@Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”
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Zahid Ahmed (@ZahidAhmedtngq) reported@RogersHelps I have networks issue everywhere . And I face problem. Making call even I have 5g also this is the worst Fido networks
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Somebody 🍁 (@caldernet) reportedGot 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.
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magenta72 (@valleylily56) reported@Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!
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Simmsation (@Simmsation) reported@MapleLeafs @Rogers cut the **** and get serious. build a contender and tell Ed Rogers and temu Pelley to stay ******** out of having anything to do with the Leafs hockey operation and hire actual seasoned and successful operating hockey guys, no more stooges or DEI promotions.
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Engineer_Trader (@Engineertrad) reported@RogersHelps You ****** your dumb service still not working
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skiii (@SkiDaPrince) reported@RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on
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Ann (@Yvrscribe) reported@Rogers my elderly mom has no landline service. I was told a technician would come by today to fix it. This is a #safety matter. She has no way to communicate if there is a fall or if she is sick. I’ve been on hold with your service people for an hour. Please contact me ! #rogers
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Jean C Rodas (@Antihero_07) reported@RogersHelps I’m working from home and again not service in the beaches area. Worst service ever seriously.
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Howling at the Moon 🐺 (@Jane_Gillon) reported@Rogers I’m glad you understand but that doesn’t really help anything. I will be spending my time avoiding as many “smart” products as possible. There is a big difference between incentives and force. 95% of the people would never turn off the standby feature.
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Ex boyfriend🤽🏽♂️ (@corbykafui) reported@RogersHelps i don’t know i called the customer service number showed them everything, i didn’t even know there’s a win back team and customer care. They are supposed to tell me the difference not otherwise
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either
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Mike Drake (@MikeD340706) reported@RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous