Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 14: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: North York, Vancouver, Calgary, New Westminster, Prince George, Nanaimo, Burnaby, Wawa, London, Ottawa, Chatham, Edmonton, Winnipeg, Victoria and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Internet | |
| Vancouver |
Internet | |
| Calgary |
Phone | |
| New Westminster |
Phone | |
| Prince George |
Phone | |
| Nanaimo |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lakhan Pawar
(@Lakhan_Pawar) reported
@Rogers internet is down M4S
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Stephen Elmer
(@selmer07) reported
Buck and Pat are not great for the radio listeners. And I don't blame them! @Rogers move to kill the separate radio broadcast sucks. @DShulman_ESPN calling games helps make this situation bearable. I miss @benwag247 on the radio call though most of all. #bluejays #WeAreBlueJays
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Ryan Bragg
(@ryanbragg84) reported
@RogersHelps Are there any known tv issues in St. John’s. Picture is freezing or going to black screen and little or not audio. Rebooting router has not fixed it.
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CreativeBlueON
(@CreativeBlueON) reported
@RogersHelps The intermittent sound 🔊 issue we reported has nothing to do with our personal account. Check #Rogers Cable TV Channel 12 in Toronto. We have been watching TV all night (TSN) and it only affects SRC @iciradiocanada channel (as far as we noticed). Check satellite broadcast link
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Shaun Donker
(@shaundonker) reported
@Rogers Why is your Rogers on Demand service so terrible? Half the shows stop and restart at the beginning and when I pause you provide me with the error of “something went wrong” then kick me!
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Steve Young
(@steveyoungg) reported
from
Essex, Ontario
@Rogers no wonder you have a 1.8 rating on BBB. Absolutely criminal how you operate. 10 years and once this contracts done you’ll never see a cent from me again.
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Mr. Truth
(@MrTruth20609421) reported
@Rogers Stress free wi-fi???? That’s funny your wi-fi sucks so bad.. & you can call all you want & put one of those useless cubes in every outlet in the house & it still sucks.
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Joe McCarthy
(@bruins_37) reported
from
Wood Buffalo, Alberta
@RogersHelps Leafs game is blacked out. I live in Alberta and pay for this NHL game centre. This happens all the time. Fix it 😡
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OVR PULSERS
(@Pulsers_) reported
.@RogersHelps you are the worst internet provider of all time
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.
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🔥luis_cyphre🤟
(@the_cheech) reported
@RogersHelps can u explain to me why I cant watch a Montreal vs Toronto game on the NHL Live I paid $180 for... your customer service chat dude was useless
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D'jay
(@ItsMe_Djay) reported
Wtf @RogersHelps I am having continuous internet problem since last Friday. I’m working from home so you know how important it is to have internet in this covid times. #rogersinternetsucks #rogers
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Rick Barnes
(@queerthoughts) reported
@calder12 @RogersHelps I know, a couple years ago we were a day late, same thing happened. One late payment in 14 years. They don't give a damn.
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Chris P Bacon
(@pozpiggy86) reported
Maybe what we need to do is round up all the executives and overpaid greedy lawyers at @Rogers and line them up facing a brick wall, then go all Al Capone style on their asses! Maybe then they could figure out how to properly maintain a network!
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John
(@jkdn4life) reported
@Rogers I hate your service.. You say it's reliable, but it can't be if it goes out everyday and your techs can't find or fix the problem.. Never had an issue with @Bell As soon as I can I'm going back!!
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QuadBoy
(@Takingstepsup1) reported
Hey @RogersHelps 10 hours on phone, 8hrs wait for visits, still don’t have service you promised, ripped me off last 2 Bills. 1.5hrs on hold right now after disconnect, 3hrs 4 nothing @Bell_Support can you do better?
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Barb Schembri
(@BarbSchembri) reported
@RogersHelps what's up with the Rogers anyplace tv app today? Didn't work this morning, not working now. I've tried on two devices. The app comes up but no programs will load and get "...try restarting the app or try again later" all day long.
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Jus Finamore 🇨🇦
(@Jus_Finamore) reported
@RogersHelps is there an internet outage in Cambridge On this afternoon been restarting the modem constantly with no success
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cam
(@smithcam013) reported
@RogersHelps imagine charging people nearby $40 a month to watch their games just to get blackouts. When we’re lucky enough your service even works. And when it does the streams are about 3 minutes delayed. My phone notifies me of goals before my stream even plays them. Scam
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Heltahgaming
(@atr0cityTFT) reported
@cogecohelps Is there an outage in Parry Sound? Internet down again, as usual. Most unreliable internet I've ever had, monopoly for cogeco here forced to pay for garbage service. @Rogers PLEASE come to parry sound
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cam
(@smithcam013) reported
@RogersHelps really showing how ******* useless they are. Gimme my money back. Nhl live is the biggest ******* scam **** all y’all over there
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bill cooper
(@BillHCooper) reported
@Rogers 10 days of 25% internet service time is enough. It’s not my responsibility to tell you what your problems are. Get it together. Do your job. 3 services. None work
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LadyKay
(@LadyKayRain) reported
Special shout-out to the Mgr Selena & CSR Ivy for restor'n my faith in Humanity. After havin horrid experiences w/ different CSRs from 10am today. At 9pm Ivy n Selena took acctAbility n fix d issue Plz give Ivy n Selena a raise R hire more Ivys n Selenas @Rogers @RogersHelps
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Pam B
(@pamjb1) reported
@RogersHelps @rogers how come it takes twice as long to upload content on Rogers Anyplace than it does on Ignite TV? Just bc you want me to switchover doesn’t mean service I am paying for should be inferior.
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Lakhan Pawar
(@Lakhan_Pawar) reported
@RogersHelps Internet is down M4S
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The Fees Are Too Damn High
(@feesR2damnhigh) reported
@bubbly416 @RogersHelps Disgusting service. You deserve better.
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NC
(@natcourey) reported
There’s a problem with my wireless phone line @Rogers. I keep getting calls from random people. Today, a 60 yr old man from Calgary ftimed me and for some reason I picked up (I was curious!) claiming I called them, but I didn’t. I have never communicated with these ppl before.
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Rick Calder
(@calder12) reported
I see @RogersHelps again is just pitching their customers to the wind. Having a bit of a rough go so I have been paying a month behind for a while. Today's "you're behind" email states pay in 24 hours or we're cutting off your data. 25 years straight as a customer this year.
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Howard Purchase
(@hpurchase) reported
Hey @RogersHelps I am paying for NHL Live and I can't stream the Habs vs Leafs game on my phone because it's blacked out. What's up with that? I don't live in Montreal. Did I mention I am paying for that service...which used to be free with my Rogers service. #nothappy
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Chris P Bacon
(@pozpiggy86) reported
@Rogers Well... My biggest issue is that you are throttling me illegally AGAIN, after the @CRTCeng already ruled on January 11 that your throttling practices are ILLEGAL!