Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Whitby, Nepean, Calgary, Kitchener, Toronto, Guelph, Scarborough, Brantford, Burnaby, Hamilton, Winnipeg, Montréal, Victoria and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Edmonton |
Wi-fi | |
| Whitby |
TV | |
| Whitby |
TV | |
| Nepean |
TV | |
| Calgary |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Exluto) reported
@chethosahalli @RogersHelps @Rogers It’s not acceptable at all lots of us work from home and rely on internet access. We pay some of the highest prices in the world thanks to our monopolized market for a subpar service even on good days. Rogers should be held accountable.
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Ryan
(@ThatHeckingGuy) reported
@RogersHelps Service is up but incredibly unreliable at the moment. YouTube at 720p is having a hard time loading in.
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werethless12
(@werethless12) reported
@ChrashClips @INTERAC @Rogers So Interac was down due to one provider being down in Canada. Yet I could still send BTC and other crypto as long as I didn't have Rogers internet as crypto does not have centralized contracts with single points of failure. You see how stupid your response makes you look?
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KramerKarma
(@KramerKarma1) reported
@WTIBull @RogersHelps As a kid I had went down a icy hill and slammed into a tree at the bottom ... walked home with a stick in my eye and when I opened the door my mom dropped /out cold. .. got ripped off as I didn't get a chopper ride to the hospital. But still 20/20 so equally lucky to walk+20/20
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Blake L
(@1Blakelake) reported
@vote4robgill @Rogers lol - $3.80!! What about the self-employed that lost a day of work and also had to run around helping a sick parent who had no access! Let alone people who lost a day of their business due to interac or could not access emergency services!! No - Rogers.
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Barstow
(@barstow_rick) reported
@RogersHelps @RogersBiz I am inquiring about reimbursement. Is it normal for you chat service to ask for my cr. Card info for $2 which is refundable, to get an answer . Sounds fishy to me.
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TheGreatRiver
(@GreatRvr) reported
@100_uhmillion @Rogers So….are they the only cell service for all of Canada??? That can’t be right.
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Badmanhola
(@Burnason1) reported
@RogersHelps @Rogers @RogersHelps is the service back online fully now! I have been trying to using my mobile bank but it not working yet.
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werethless12
(@werethless12) reported
@QuantumTrader78 @RogersHelps @bfraser757 Go with Virgin(Bell) or Koodo(Telus) they have better service out west.
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TheMadPear
(@PearMad) reported
@12Kitkat16 @Rogers Thankfully, mine has been fine since around 11:30pm last night. My brother a couple blocks away still had issues this morning and they sent a tech out this afternoon to him.
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Percy Nichols - Gaming Expert (CGE) 🎮🥇
(@PercySlayer007) reported
Wow, Rogers really showed everyone how inept they are, congrats guys! I really hope this one hurts. Your greed and incompetence is limitless, I can't imagine how many lives were tragically affected yesterday because of your horrific, garbage company 🤡 @rogers @rogersmediapr
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PuckingOpinionated
(@TBAOsborne) reported
Im absolutely loving every second of this day long, national outpouring of hatred at @Rogers. There needs to be repercussions for what happened today. Offering Canadians a refund equivalent to 1 day of internet isn't gonna cut it. They deserve every bit of bad publicity they get!
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Jio aur jeene do
(@911SAM811) reported
@Rogers what is my compensation for losses that I made due to outage on internet and phone ?
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Chanel
(@swiggywatts) reported
@PhosphateJ @RogersHelps @Rogers Instead of what? Fixing the issue?
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Gin
(@Ginny_bees) reported
@RogersHelps It's down again for us after being restored early this morning. What's happening now?
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loc
(@loc8ingoil) reported
It’s very simple @Rogers we get ZERO service charges for the year. I mean not a single cent. Don’t **** around with a 50$ gift card
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ZS
(@CornerSniper) reported
@RogersHelps This is not true. Most peoples internet is not working. Data is though so can’t wait for the overage charges for people who are hotspotting.
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Certified Hype Gyal
(@chanelsings) reported
How was my service working for only .2 seconds?!?! @Rogers
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Tabata /ˈtæbɪθə/ 🌻✌🏻
(@tabata_sa_) reported
@RogersHelps @_AmyWinston I have no service. It came back for about 30 minites early this morning, just to be down again, and then nothing. I’m still relying on @VirginPlus mobile data.
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Nikos Rentas
(@nikosrentas) reported
So since @Rogers was down yesterday I listened to the radio for the first time in like a decade for traffic primarily. More ads than traffic and news. Wild. Oh by the way I just switched over the other week. Epic fail. I would like to know what happened.
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Canadaview
(@Canadaview1) reported
@Rogers Richmond Hill was up this morning and is out again. What is going on? When can we expect service to resume?
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_Kudos
(@IamBadassER) reported
@Rogers @RogersHelps You guys should really team up with another ISP for cases when you have an outage so at least you'll be able to provide internet while you fix your problems. Service has still not been properly restored.
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Paula Mat
(@Wayfinderturtle) reported
@Fidomobile @RogersHelps my dad still doesn’t have phone service.
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Expert Jass
(@expertjass) reported
@MajSiddiqui @RogersHelps mine not working. No blue lights 🥲🥲🥲🥲 Brampton
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BR_Saiph🇨🇦 | Splash Mocha Houston 11/3 - 11/6
(@BR_Saiph) reported
@deeneecee @AboutRogers @Rogers HereWeGo maps. Offline use and I use it for all travel, no data needed. Never pay to use Rogers/Bell away from home, buy a travelling sim card, or esim card.
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Annette Long
(@long4_a) reported
@RogersHelps @Rogers What network you tweeting from?!?
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Dorothy Swift
(@DMSLassie) reported
@RogersHelps @adrianathompso4 Does Roger’s think this will satisfy the customer base? Keep your crumbs and give us the service that we pay a great deal if money to get.
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Pam Ann Elizabeth
(@PamBermingham) reported
@RogersHelps In Kitchener and service is still out. Good excuse to get some things done around the house, just wish I had downloaded more music on Spotify before this happened
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Jay Alexander
(@JayAlex420) reported
@RogersHelps Is the problem fixed yet ?
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«||нαℓℓσω Ӄłɬɬყ.~||»
(@xkawaiikitty_x) reported
@Assassin_Tai @TorontoStar @Rogers I'm so sorry this happened to you, sending love your way! As a PSW, it happens so much to my clients & their families. I was with a friend when her dad died, & the bank kept calling, harassing them and I had to take calls for her it got so bad. No sympathy at all from them.