Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 02/11/2026 08:30

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Calgary, Winnipeg, Vancouver, Edmonton, Ottawa, Guelph, Markham, North York, Oakville, Maple, Mississauga, Waterloo and Brampton.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaToronto Internet
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaWinnipeg Internet
CanadaVancouver Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • __LELLI 𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘ (@__LELLI) reported from Toronto, Ontario

    @miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

  • PrivacyCDN John Wunderlich (@PrivacyCDN) reported from Toronto, Ontario

    Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

  • n8best n8best (@n8best) reported from Hamilton, Ontario

    @seanholladay @petermckinnon @RogersHelps I've never waited more than 15 minutes for a response. So odd

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • MikeAlb34651296 Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • AshleyFox_RAH Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • AshleyFox_RAH Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

  • evobury Dave (@evobury) reported from Newmarket, Ontario

    @Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

  • BetsyCallanan Betsy Callanan (@BetsyCallanan) reported from Brampton, Ontario

    @RogersHelps I keep getting voicemails with no content. My phone doesn’t ring but goes straight to voicemail. Been getting these voicemails 3-5 times a day for the past 3 or 4 days :(. Can’t block it because no caller ID (or even any call) registers. Help!!

  • danlanaddy Danielle (@danlanaddy) reported from Mississauga, Ontario

    Don’t mind the GIANT cable line hanging in the middle of the pictures. Thanks to @Bell it appears that may be a permanent fixture with their service... has been for almost 6 MONTHS!! Back to @Rogers 👏🏼🙌🏼👏🏼

  • sameasforever Andrew Kelly (@sameasforever) reported from Fredericton, New Brunswick/Nouveau-Brunswick

    If you’re into disappointment, or wasting your money, sign up for a cell phone with @rogers and business internet with @Bell_Aliant. No signal anywhere outside of any community ever and 18mps upload speeds. 🤘🏼

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

  • DarrenLaser Darren Laser (@DarrenLaser) reported from Guelph, Ontario

    @RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

  • biayvr b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • Taurus4u79 stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • AshleyFox_RAH Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • Samtwo2 Stacy (@Samtwo2) reported from Hamilton, Ontario

    Seriously thinking of leaving @RogersHelps. Sick of the BS, loopholes, contracts, conditions, plan ect. Sure you offer Infinite plans now just as long as you qualify. Just offer it to all stop the bull shit.

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

  • MrTruckStopTV TruckStopTV (@MrTruckStopTV) reported from Estevan, Saskatchewan

    @RogersHelps Sadly I have been in contact with your support before, many times actually. And I can't say I was happily surprised. Half the time they read into your reports or questions what they want. Not actually listening or reading.

  • beacherto Nenad Andrasic (@beacherto) reported from Toronto, Ontario

    @RogersHelps Still not fixed and no help from DM. C’mon fix this.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • MrTruckStopTV TruckStopTV (@MrTruckStopTV) reported from Weyburn, Saskatchewan

    Sad to say that @Rogers probably has the worst #internet coverage I have experienced across #Canada #Travelling back and forth between East and West often, I know for a fact it's more than just a little crappy. Sadly US companies like @ATT mostly use rogers for #roaming.

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    @MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.