Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 12/01/2025 06:35

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Magog, Vancouver, Calgary, Woodbridge, Markham, Langley, Surrey, Richmond, Nanaimo, Parksville, Victoria, Courtenay, Richmond Hill, Toronto and Georgetown.

Loading map, please wait...
City Problem Type Report Time
CanadaMagog Internet
CanadaVancouver Internet
CanadaCalgary Internet
CanadaWoodbridge TV
CanadaMarkham Internet
CanadaLangley TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • raptors905416 Raptors 416 To 905 (@raptors905416) reported

    @Bell has the worst customer service... if you want reliable internet and TV just stick with @rogers

  • faraz416 faraz Baig (@faraz416) reported

    @RogersHelps why is it down today? Its been more than half an hour now.

  • KotharyRakesh CanadianGooner (@KotharyRakesh) reported

    Hey @Rogers our internet has been down since 7:30am this morning. Kids are missing online school and we are unable to work virtually. Any help here?

  • arlast Alastic (@arlast) reported

    @RogersHelps Plus the account holder did request twice to cancel her service @rogers

  • brandon____r Brandon____r (@brandon____r) reported

    @RogersHelps Just called in, there is an outage in my area may take up to 24 hours to fix.

  • arlast Alastic (@arlast) reported

    I've been trying for two months to help my deaf relatives to cancel their service from @rogers. I'm going to try again tomorrow. @rogers sold them an internet phone line. Tried phone, chat and in-store. Do better, @rogers.

  • BlitzeoArtsVA Andre Grandpierre #BlackLivesMatter 🏳️‍🌈 (@BlitzeoArtsVA) reported

    @Rogers your company refuses to fix our internet problems. It is now to the point that my roommates and I are considering moving out of our area. This is unnecessary, unacceptable and disgusting treatment of your clients

  • kkrishna5 krishna Kavoori (@kkrishna5) reported

    @rogers our internet has been down for well over 4 hrs. With the need to attend multiple meetings online for me and my wife and a son who attends online school. This is terrible timing! We are hot spotting from our phones..I hope Rogers compensates the mobile bill for their fault

  • dregs0 Jordan (@dregs0) reported from Whitehorse, Yukon

    @RogersHelps still no help from #Rogers for incorrectly blacked out games on #NHL live today almost 24 hours after issues started

  • arujain ARU JAIN (@arujain) reported

    @RogersHelps Internet not working?Postal code - L6V 4R2

  • StephenGroff68 Stephen Groff (@StephenGroff68) reported from Brampton, Ontario

    @RogersHelps outage in north Mississauga over two hours already! Any updates??

  • HashtagAbdul #Abdul (@HashtagAbdul) reported

    Hey, @RogersHelps any ETA on when internet service will be restored in my area?

  • Chantallll983 Chantal (@Chantallll983) reported

    @RogersHelps are you currently experiencing an outage in the east Toronto area?

  • christianad10 Chris (@christianad10) reported

    @RogersHelps my family hasn’t had internet since 7am, unable to do school or work. Any updates on when this issue will be fixed ?

  • Chantallll983 Chantal (@Chantallll983) reported

    @RogersHelps are you currently experiencing an internet outage in the east Toronto area?

  • WalterAlza Walter Alza (@WalterAlza) reported

    @RogersHelps how are we supposed work from home when we keep getting the internet down? Are you guys fixing this ongoing issue? #rogers

  • SW_ON_TRAFFIC SW_ON_TRAFFIC (@SW_ON_TRAFFIC) reported

    @TELUSsupport Do you have any updates as to when you will actually roll out 5G service for Kitchener Ontario? Not having your Network 5G available and selling 5G phones results in batteries draining faster. It's something when @Rogers already has 5G available here!

  • AvoidRogers Balcony Fart (@AvoidRogers) reported

    @RogersHelps Im already on a 2 hour call with tech support. Its too late. Ive been fired. Your generic copy and pasted responses dont help me. Ill be cancelling all services with you as soon as I have my isp setup, and speaking with an attorney.

  • Hopperteach Alana Hopson (@Hopperteach) reported

    @Rogers is there problems again with the internet working??? So tired of the kids telling I’m glitching.

  • JennyMajid Jenny Majid (@JennyMajid) reported

    @RogersHelps our home internet and ignite tv has been unreliable for the past few days. Today it has been down longer than up and we can’t work or attend school

  • AvoidRogers Balcony Fart (@AvoidRogers) reported

    @RogersHelps If you won't be supplementing my income until I can find a new job, there is nothing you can help with.

  • Dman_67 Dman_67 (@Dman_67) reported

    @StephenGroff68 @RogersHelps I am also in north Mississauga and have had no service since sometime middle of the night....when will this be resolved?

  • byDonnaMarie DONNA MARIE (@byDonnaMarie) reported

    @RogersHelps is there a service problem all across the province at the moment? Parents and teachers are complaining about glitchy service during online lessons. Us included.

  • anotherhuman86 michelle somethingorother (@anotherhuman86) reported

    It’s 11am and my @rogers internet has cut out 4 times today already. Working from home has been made exponentially more difficult bc of their unreliable service. I can’t imagine how this feels for people with kids doing online learning too.

  • carmelo9313 Carmelo Cianciotta (@carmelo9313) reported

    Hey @RogersHelps just wondering where I can send my bill for all the data I have used since my internet never works? #internet #fail

  • OhhaiHeather Heather - #NoCutsToEducation (@OhhaiHeather) reported

    Respectfully, @RogersHelps, the internet service you provide is shoddy at best. I am so sick of slow internet. I'm trying to teach from home. I have spent good money to purchase a wifi-extender. I keep my tabs open to a minimum and STILL, my internet connection sucks.

  • mavelar__899 Marta A (@mavelar__899) reported

    @puckdoggy @RogersHelps Still no service, any update?

  • BlitzeoArtsVA Andre Grandpierre #BlackLivesMatter 🏳️‍🌈 (@BlitzeoArtsVA) reported

    @Rogers your company refuses to fix our internet problems. It is now to the point that my roommates and I are considering moving out of our area. Thanks idiots

  • raptors905416 Raptors 416 To 905 (@raptors905416) reported

    @Bell the technician later comes back to my home and told me @rogers cut a bell wire on the street... and was told I should have my service back up tomorrow... its now tomorrow I called bell only to be told there is no problem on the street

  • Bball_tweeta Basketball Jones (@Bball_tweeta) reported

    @Rogers I find it interesting when I investigated upgrading my iPhone through your site for no good reason while on your service that my phone now lags across all apps. WTF!?