Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 02/27/2026 08:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: North York, Moncton, Mississauga, Edmonton, Toronto, Calgary, Montréal, Oshawa, Whitby, Orangeville, Richmond Hill, St. Thomas, Thornhill, Brampton and Pickering.

Loading map, please wait...
City Problem Type Report Time
CanadaMississauga Total Blackout
CanadaNorth York Wi-fi
CanadaMoncton Wi-fi
CanadaMississauga Internet
CanadaEdmonton Internet
CanadaToronto Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • speikyTF141 speiky | TF141 (@speikyTF141) reported

    @RogersBiz thanks for wasting my time on the phone for hours to cancel a contract I cancelled 2 YEARS ago. Rep guaranteed I’ll get a refund for the full amount. My final bill shows I owe $1.03. Not about the dollar. Your company is a bunch of bloodsuckers. **** YOU. Never again.

  • Jan_ShinePhoto Jan (@Jan_ShinePhoto) reported

    @RogersHelps service keeps dropping in Orangeville today. What’s going on?

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    Is it too much to ask @Rogers to deliver a stable and reliable connection? Every few weeks my connection gets unstable, they fix it, and a few weeks later, I have the same problem again and again. This is really getting old #CRTC

  • Bgk1703 Brian G (@Bgk1703) reported

    @Sportsnet NHL blackouts are once again being incorrectly applied to my household by @RogersHelps and I cant watch the Game tonight. Can someone at Rogers fix this issue?

  • luisanyx midnight nyx ✨ (@luisanyx) reported

    @RogersBiz since Dec 30th having issues with my internet. Honestly, we can’t work properly, watch or download anything. After 4 agents coming in and out ans internet going down every 2min and when it’s back on it’s super slow. Absolutely disappointed with Rogers once again.

  • shivanidadwal Shivani (@shivanidadwal) reported

    hey @Rogers how on earth is it acceptable for me to be on hold for 4 hours now to fix an account issue your agents got wrong in the first place?

  • sm3berry Going for the bronze every day (@sm3berry) reported

    Why does @rogers customer service suck sooooooo much.

  • Katie_GH Katie Henderson (@Katie_GH) reported

    @RogersHelps I have been put on an est 2.5-3.5 hr hold after a 75 minute wait. Reason is your customer service isn’t empowered to help me with more than a 15% cost inc. and no reason why. Do better. I have been with 5 yrs and never received credit for loyalty

  • steve_kee Steve Kee 🎤 (@steve_kee) reported from Whitby, Ontario

    Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

  • AlphaRomeo92 Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • Jan_ShinePhoto Jan (@Jan_ShinePhoto) reported

    @RogersHelps It’s actually just getting worse. Unacceptable service.

  • wudbrn Andrew Woodburn (@wudbrn) reported

    @Altherevguy @Rogers Long wait times? Try 10 days with internet continuously going out. We’ve had 4 service techs out, lost track of how many reps I’ve spoken to on the phone, still not working. Senior techs were supposed to be replacing the entire box for the building on Friday but didn’t happen.

  • _amnajaffar_ Amna Jaffar (@_amnajaffar_) reported

    @Rogers has to have one of the worst customer service on the planet.

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @Rogers, is it too much to ask that my connection be stable and reliable? Every few weeks I have to chase you guys down because my connection is neither stable nor reliable. I really can't wait for @Bell to roll out their fibre in my area so I can have STABLE internet. #CRTC

  • AmandaRisser44 Amanda M Risser (@AmandaRisser44) reported

    @Rogers So at no point ever is a slowdown caused because of upgrades, changes, etc with your services? Rogers never needs to do anything, just me and other customers (accept updates, etc)? That's amazing and strange.

  • bradleyjames999 Brad James (@bradleyjames999) reported

    @Rogers on hold for 2 hours and you guys just hang up ?! All this money you make and you can’t figure out a proper phone system ?!

  • speikyTF141 speiky | TF141 (@speikyTF141) reported

    @Rogers thanks for wasting my time on the phone for hours to cancel a contract I cancelled 2 YEARS ago. Rep guaranteed full refund of amount owed and “late fees” (LMAO). Bill shows I owe $1.03. Not about the dollar. Your company is a bunch of bloodsuckers. **** YOU. Never again.

  • CGhould Cghoruilsd 🧬🐭 (@CGhould) reported

    …Since @Rogers @RogersHelps could care less or give value to a 15+ year customer …Which Cdn phone company is best to switch to for personal/small business..?

  • Jan_ShinePhoto Jan (@Jan_ShinePhoto) reported

    @RogersHelps Just report the issue. Thanks.

  • wudbrn Andrew Woodburn (@wudbrn) reported

    @PMan71 @RogersHelps Yes, for the past 10 days. It goes out several times every hour so streaming, video calls, etc are basically impossible. 4 technicians have already been sent on separate occasions and they don’t fix it. Seems to be better for an hour or so then back to the same.

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @Rogers Therein lies the problem.... I'm a TPIA customer because I refuse to pay your f*ck me up the a** prices

  • BelarusLunaria ⊹⊱✼⟆ιℓεƞϲε✼⊰⊹_silencednomore🇨🇦 🇺🇸 🙏🇺🇦 (@BelarusLunaria) reported

    Rogers Tech support Canada treats their customers like s**t. U r lied 2, misled, dismissed, placated, disrespected, cheated, hung up on, kept waiting 1 -2 hrs 4 them 2 answ the phone. U'd think their last big outage would have taught them @RogersHelps, @Rogers

  • Jan_ShinePhoto Jan (@Jan_ShinePhoto) reported

    @RogersHelps Does that mean you’ve reported the ongoing issue??? Ignite TV and internet has been cutting out all day today.

  • IAmAdamMiller Adam Miller (@IAmAdamMiller) reported

    @RogersHelps Already chatted with an agent who confirmed a widespread outage in my neighbourhood. Hopefully service will be restored soon.

  • Flinflon161 Flinflon16 (@Flinflon161) reported

    @IAmAdamMiller @RogersHelps Seems to be same issue. Our internet is up but slow. No tv as of yet.

  • minboui9 minboui (@minboui9) reported

    @Rogers @CRTCeng Why won't you let me cancel my services... Called Dec 2nd and multiple times afterwards. Returned my equipments. Using @Bell services since Dec 2nd I am still receiving bills and emails from you. Such a hassle to cancel. #OMG

  • THE1TING Michelle T (@THE1TING) reported

    @Bell_Support how can I find out when you will be bringing gigabit fibe to my area (L4J)? Been having unreliable service with both @RogersHelps @FidoSolutions and looking for options.

  • kaornelas Kelly Bayley (@kaornelas) reported

    @Rogers awful customer service! Was on hold for 2.5hrs only to be told I needed to be transferred to a different departments and their wait is also 2.25 hrs…worst. company. ever.

  • bradleyjames999 Brad James (@bradleyjames999) reported

    Over 2 hours now on hold with @RogersBiz @rogers on a Sunday… smh this is terrible. #Rogers

  • wudbrn Andrew Woodburn (@wudbrn) reported

    @JashanSpb46 @RogersBiz @RogersHelps Do not get Ignite! Ours hasn’t been working for 10 days now and they won’t do anything! Terrible company.