Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (57%)
- TV (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Vancouver, Markham, Toronto, Cambridge, Owen Sound, Oshawa, Guelph, Québec, Winnipeg, Brampton, Ottawa, Duncan, Midland, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 6 hours ago |
|
Vancouver
|
Internet | 7 hours ago |
|
Markham
|
TV | 8 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Toronto
|
Internet | 9 hours ago |
|
Toronto
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jthreads🇨🇦⚾🏈⚽🏒🚨 (@Jthreads00000) reported@copperleaf22 @Expos4ever10 @Rogers Yeah that's fine and I agree. John Schneider's a. ******** but that's not fixing all our problems
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s. (@silmapps) reported@RogersHelps 2/3 Internet, land line and cable like they are automatically trying to avoid payments. It's a fkg ridiculously high price. Highest in the WORLD. Don't threaten them with cutting off services if your arrangement is not fulfilled, especially if they've never missed a payment
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Katie Rajhans (@katierajhans) reported@Rogers It took 90 minutes to get a guy to submit a ticket because you charged me $48 for roaming when I never left the country. 90 MINUTES. And it’s not even resolved. Do better. That was ridiculous. And the guy was useless.
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps I will be proceeding to hook up to a normal plan probably with freedom given Unlimited data 5 gigs upload speed and even better unlimited roaming which you doubt me $12.50 for when I was in Palm Springs and never used my phone. And between the $38 on the $45 that offer
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blindpig/1966 (@blindpig_1966) reported@silmapps @Rogers They all do. That's the problem.
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todd sams (@toddsams15) reported@RogersHelps its not an outage our bedroom tv works but the living room one doesn't it is a network or software issue.
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Mars Bar (@bakshrocks) reported@RogersHelps @PearlJamPat Hey Rogers: This type of sales solicitation needs to stop. I don’t open the door, if they see me outside, they harass me non-stop. Asking personal questions and BS rates. I start off nice but that quickly changes when they don’t leave. The people you hire are the problem!
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ander (@anderbear_) reported@RogersHelps canceled your trash service after all theses years and moved to telus. The only service i ever used or requested was shaw internet, nothing else. I havent watched televsion or own a tv but for someone reason i owe $200 for an entertainment box that i never got? wtf?
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Anne (@anelame) reported@RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best
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Palvinder (@ppsgrover) reported@RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService
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Paul W (@beleaf85) reported@RogersHelps morning team! May I message you for help with an issue I’m having with my service.
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Day one already on camera. Feels like the real work starts after the filming ends and the same problems are still sitting there waiting.
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MIke Dunne (@mike_dunne57622) reportedI may need to cancel my @rogers contract
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Chaosreigns (@chaosreigns111) reported@Expos4ever10 @Rogers Really dont think he is the problem. Look at all the injuries...Vladdy no hitting...Springer not hitting...their daily roster just isn't good rn.
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Chelle (@traaashpanda) reportedIt’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.
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j k (@jigmack) reported@RogersHelps I have been calling Roger’s technical had to wait 2 hrs before somebody ans. Out of 5 lines in my family my one line does not have signal. I was told to reset network and also restart phone. I would get network for few minutes and then gone again. Need assistance
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Ryan John Krobath (@KrobathJohn) reported@Canucks @Rogers Just make right call that will help the future of the vancouver canucks , I'll bring a cup to this city and this province. Put the right players together to make stoppable roster. Like Vagas
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@416ash (@416ash) reported@LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.
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chris (@whiteboywork) reported@Rogers and yet again gotta reset the router or yall stability is messed up ... best telecommunications company in the world ...
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Butterfly 🇨🇦🍁🍂🪻 (@xolburne20339) reported@LoveMy7Wood @RogersHelps The mindless knobs at Bell are just as friggen bad It is never-ending BS problems that never get resolved,especially when it is impossible to get an actual English speaking person or any real person for that matter Good luck
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Matthew Bartholomew (@mattgolftecss) reported@Canucks @Rogers If you haven’t been testing each draft as this important you’ve been letting the fans down. If you look at Canucks draft history then I’d be accurate.
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Hank N (@HenryNg338) reported@Rogers @RogersHelps Hello Rogers, Two days ago your installation staff/contractor came to my neighbour’s house and installed a cable from your junction box and ran it over my tree on my front yard! That’s unacceptable and unprofessional. Please fix it immediately!!
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Ty (@xTylerB_) reported@RogersHelps anything going on with 5g mobile networks today? I have to force my phone to use LTE instead of 5g. If I keep 5g on, mobile data and sms not working
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chris (@whiteboywork) reported@Rogers anytime yall wanna fix the internet ... upgraded and it's even worse than before
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RIRI (@mzlovergirll) reportedtf is @rogers problem, why is the internet down for hours now? #toronto #rogers
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Alexis Gee (@lexomatic) reported@RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.
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Chelle (@traaashpanda) reportedIt’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps Hours of being on hold and trying to get things resolved finally were by a very knowledgable supervisor but the process leading up to speaking with her were stressful, arduous and took hours of my life from me I will never get back.
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Erin Casey 🇨🇦 (@erinislearning) reported@SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.
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Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported@LoveMy7Wood @Rogers @RogersHelps I have Beanfield - they do condos only. Never had a problem in 10 years and they've never raised the price. It's guaranteed. They answer immediately when you call.