Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Brampton, Edmonton, Oshawa, Guelph, Fort Saskatchewan, Vancouver, London, Mississauga, Bells Corners, Victoria, Calgary, Newmarket, and Angus.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough
|
Wi-fi | 26 minutes ago |
|
Toronto
|
TV | 50 minutes ago |
|
Brampton
|
Wi-fi | 50 minutes ago |
|
Edmonton
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
🇲🇽🇨🇦Alex Rupert (@alexanderupert) reported@CTVNews @Rogers packages won't go down in prices. Truly a greedy bunch
-
Tony🐶🏒 (@TonyAnjam) reported@RogersHelps lol your support telling me its 50% off and thats all i get how do i talk to someone on the phone im not even sure im talking to a real person on chat lmfao
-
Rick Blaine (@JayJjtml555) reported@RogersHelps your website stinks..your bots are horrible..what technology company has a website that has all the features that a website in 2008 had and no more
-
Stephen Hindle (@StephenHindle6) reported@Rogers We really hate you because you give us bad WiFi!
-
Kevin (@Kevin_C889) reported@RogersHelps @JMCInformation Why was my service stopped in the first place
-
Legalize_Freedom (@blahout99) reported@brar_drs @MelissaLMRogers @Rogers Really? ~ In my experience that’s a normal day of poor customer service. I’ve never got a person to help me in under 2+ hours! Disgusting!
-
gggladiator (@gggladiator1) reported@EdmontonOilers @Rogers @RogersPlace Game three was an embarrassment. I lost count of how many turnovers there were or how many other blatant errors the oilers made.
-
hank ronson (@wiseguy_ocb) reported@idkallex @Rogers And I thought our Australian internet was **** dam
-
PATEL HITESH (@Patelhits2511) reported@Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.
-
nothing but volcanic vipers (@MooCowRawrz) reportedGlad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You
-
Hollie Pollard (@hollie__pollard) reportedI worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the conculsion that Rogers is one of the worst employers in Canada.
-
Krishan Arora (@krishanarora1) reported@Rogers bad wifi connectivity issue facing from more than 2 months
-
Tony🐶🏒 (@TonyAnjam) reported@Rogers Amazing service. I love firing all the workers and replacing them with AI
-
tiredsotired (@sotiredsotired) reported@RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”
-
Trawets Namknom (@TheBareAssLodge) reported@mrsunshinebaby Fcken @Rogers recorded that **** so I only got the last half of the 3rd on a different channel.. Pisses me off
-
Josip Tuka (@Jotuka) reported@Rogers @fordnation 1 click online cancellation should be a thing for ALL TELECO IN CANADA!!! SPENDING HOURS, getting transferred in circles is tired and old to cancel. BE BETTER! DO BETTER! Scummy business Practices.
-
Quintessence (@_Matrix_666_) reported@globeandmail @IreneHGalea @rogers already crappy service will continue to get worse.
-
Sam Sung (@SamSunga3yr) reported@RogersHelps "I have already tried calling multiple times over the last 2 weeks, including a recent wait of over 80 minutes with no response. It is unacceptable to force me back to a phone line that doesn't work for a problem your system created by adding 2 unauthorized lines.
-
DegenApeDev (@DegenApeDev) reported@40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.
-
🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps In a garbage bag. I can’t believe how Roger’s has treated me. Bad enough I have my dad’s death to deal with but I have Roger’s on top of things. I was told his balance would be written off after we return the equipment. I have spoken to people on the phone and online and given up
-
Krishan Arora (@krishanarora1) reported@RogersHelps it’s really worst service from last 2 months
-
♓ T Moretti ♓ (@JMisses) reported@RogersHelps Internet connection keeps buffering since the outage a few weeks ago. I called your tech support and they said I had to change my modem and plan.
-
tiredsotired (@sotiredsotired) reported@RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!
-
Al (@WRN828) reported@Rogers Why does it seem like all your customer service Representatives have Indian accents? Do you even hire Canadians?
-
RH (@RGHall) reported@pale_atlantis I have the same problem watching on my TV on @Sportsnet with @Rogers cable. Started doing it last year. Probably because everything is through stupid WiFi.
-
shae 🦋 (@nnyylleeaahhss) reportedin case anyone doubted this, @Rogers is the absolute worst
-
Onur (@onursiezma) reported@RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!
-
29Cloverdale (@1295QueenVic) reported@hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it can’t afford
-
Stephen (@SBMiron) reported@RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?
-
Michael Mahoney (@MikeTheNavyGuy1) reportedPretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.