Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Brampton, Ottawa, Toronto, Stouffville, Newmarket, Ajax, Sault Ste. Marie, Edmonton, North York, Woodbridge, Innisfil, Maple, Richmond Hill and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Brampton |
Internet | |
| Ottawa |
Internet | |
| Toronto |
Internet | |
| Calgary |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Allyson Ar
(@AllyArtyy) reported
@RogersHelps my wifi is still down in the GTA. Is it supposed to be working by now? I saw a tweet saying it was resolved.
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MKouts
(@mkoutlem) reported
@RogersHelps Markham L3S area still down and counting day 3 with zero ability to reach out to support.home with covid & no wifi or tv services can’t read a book cause migraines have me. Going stir crazy soon. @Rogers services are not fully restored.
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Ritesh Patadia
(@RiteshPatadia2) reported
@RogersHelps after Rogers outage, my Rogers shows the network at my place is working in normal condition. BUT IT IS NOT. IT IS INTERMITTENT. The video/movies/websites are just keep buffering. Fix it ASAP
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Menzies Cameron
(@menziescameron) reported
@AboutRogers @Rogers My PVR recordings won’t play. Ignite service is not fully restored. Can you confirm when it will be restored?
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Sanwin
(@sanwins) reported
Get your act together @rogers @rogershelps. Your internet service never fully recovered and is down again this morning.
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nadroj
(@JordanMasonn) reported
@Rogers @RogersHelps still no service but you are telling people everything is fine now? Hopefully you know most people arent going to accept a 3.75 credit considering this is 2 years in a row. A billion dollar corporation doesn't have a worker with brains to realize this
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Jim Russell
(@aerom) reported
@RogersHelps Nope! Still out in cambridge Ontario. Now 2 days +, no service, no communication. Terrible rogers customer service
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Mark C. Hunter
(@mhunter709) reported
Got a nice email from @RogersHelps today about the outage. Honestly all I really want is. It to have the haggle in a year to keep paying the same amount a month for my internet.
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Kriz
(@KrizFrost) reported
@YoinksOG @RogersHelps Yea but can barely connect to anything network goes up the randomly my speeds drop to 0.0mbps then back up makes streaming or getting into FiveM RedM Impossible times out on connecting its pathetic been like this for days they say power of modem and on it will work it doesn't
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karen guinn
(@karenmarieguinn) reported
@RogersHelps It’s only partial up and running, tv is hard to watch with all the buffering or whatever you want to call this!! Time to cancel this annoying cable!
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Dave Wells 🇨🇦🏁🏒🥅🎣🏎
(@frozenmustache) reported
Still not working right. @Rogers needs to get there stuff together. I think it's time to get another provider.
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Kevin
(@LFCandwhatever1) reported
@RogersHelps I’m not sure what’s worse. The problem still being a problem on day 3. The complete lack of transparency or the BS that most people have things back to normal. I rely on your service for work. People rely on it for even more and all you do is a vague days old tweet
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Kriz
(@KrizFrost) reported
@YoinksOG @RogersHelps Had same issues
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Howard Huss
(@HowardHuss68) reported
@AboutRogers @RogersHelps Going on 53 hours with no internet/cable service. No way to reach out to call centres or online chat. Rogers better not throttle back our cell data speeds for exceeding their monthly allowance.
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thereal_SNB
(@thereal_SNB) reported
we should trend #whatyouhidingrogers and #stoplyingrogers maybe if enough people use it @Rogers @AboutRogers or @RogersHelps might start answering tech support because #internetdown is still trending
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Coralie Waschkowski
(@coraliew) reported
@RogersHelps @Rogers I still can’t log onto my @TD_Canada banking app or online banking to pay bills due last Friday. I’ve called & they use your servers so they’re still having network issues. When issuing my credit it better incl late fees & ALL days I cannot do what I need to.
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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ItsComplicated
(@CdnMapleV) reported
@acoyne Here's what I think @RogersHelps should do next time they're undertaking a widespread update to their core server...warn people in advance of the potential for disruption in service. It's not like they didn't know in advance they'd be running an update. At least we could prepare.
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koidei ﾓ ｿ
(@MileysKoi) reported
@RogersHelps home internet service still down here in Kleinburg been using LTE since Saturday when it left again at 5pm what is going on?!!
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Sylvia Bury
(@SylviaBury) reported
@acoyne @RogersHelps and @CRTCeng ..day 3. Still don't have full service. Stop lying to us about "full service" having resumed. It's not.
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Loreto
(@LecceLoreto) reported
@CouttsKate @Rogers L6A Vaughan still no internet after 3 days.. seriously WTF Rogers.
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Nagy Nagy 🇨🇦
(@CG_Nagy) reported
Hey @Rogers when are you going to open up your tech support again? My internet didn't connect properly and my router isn't connecting at all to the gateway but I can't do anything since you guys won't pick up the phone, it's just endlessly blinking green
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Jeter 🇨🇦 fish
(@yankeefanbetta) reported
@lil_paradise1 @Rogers I am.having exact same problem.. the tv is unwatchable
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Josh C.
(@clabberty12) reported
@RogersHelps So, while I have slow internet back I can only access a few local channels on ignite, can't connect to the playstation network, websites are loading slow or not at all.. I'd hardly say things are fixed
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Africanindiaspora
(@Africanindiasp1) reported
@Rogers @Rogers!!! It’s been 2 days and I still do not have internet! This is ridiculous at this point and your customer service line is unavailable?? #rogersoutage
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Ryan
(@Ryan_Q97) reported
Day 3: your ignite tv is STILL garbage… @RogersHelps @Rogers
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Smrain
(@smrain47) reported
@RogersHelps My wifi has been slow for more than two weeks. Yes I have internet but nothing works on it. I have the ignite plan and I can’t hold one uninterrupted video call. Frustrating
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SR-71
(@SR71_PandaWorks) reported
@birgitomo @Rogers Human error caused the BGP issue. It happens more than you think. Rogers failed to do timely problem determination. Also, it appears their Change Control/Maint SOP is lacking. Major faux pas on their part.
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TheCardifGiantAccount
(@TheCardifGiant) reported
@RogersHelps @RebellionSocks This is a lie. Home internet is still down in London Ontario. This is despicable service. You’re a national embarrassment. Get this fixed now.
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Manda Makki
(@MandaMakki) reported
@AboutRogers @Rogers Still no internet services or TV in Markham. This is ******* ridiculous! The only thing you guys are great at is ignoring your customers! Every time we try to call customer service the call drops.