Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (57%)
- TV (15%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Langley, Scarborough, Toronto, Montréal, Oshawa, Guelph, Brampton, Calgary, Perth South, Mississauga, Markham, Vancouver, Newmarket, Clarington, and Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Langley
|
Wi-fi | 24 minutes ago |
|
Scarborough
|
TV | 54 minutes ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
1 hour ago | |
|
Montréal
|
Wi-fi | 2 hours ago |
|
Toronto
|
TV | 2 hours ago |
Full Outage Map
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@RogersHelps On the phone line FINALLY!!! Now they don’t want to declare there was an outage but your backend team is still gathering information ~22.5 hours out when this situation happen. I know that 2 streets in my area had the same issues.
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Robert Jones (@robert12jones) reported@Expos4ever10 @Rogers The @BlueJays are a bad team.
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Daniel (@dan2783) reported@RogersHelps any outage in Barrie currently. Specifically in the yonge mapleview area
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🇨🇦 Budget organics (@BudgetOrganics) reported@MalaMoragain13 @TorontoPolice @Rogers Mala Roger’s does not need to be told to make a copy of your cellphone. At all times Roger’s is watching, recording and see every single thing done on the phone as long as it’s on the network. It stores years of this perpetually and it harvests your data all day every day
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Berg (@_berg618_) reported@RogersHelps I already checked the website. There are no promotions available. Can you have someone from your customer care team call me? I can't invest another 2 to 3 hours being on hold over multiple calls in one day.
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Paul Tonsaker 🇨🇦 (@PrisonBull) reported@Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.
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Name (@Puckluck81) reported@TELUSsupport @TELUS my refund has been on going for 15 days. You promised a call back in 48 hours 72 hours ago. Of this is customer service I think @Rogers might have several new customers.
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Myrna Lambert (@myrnalambert) reported@MikeDelpieroX @RogersHelps @Rogers I will look at the complaint route - but the issue is they are travelling and we need to contact the employee and we can’t. Horrible service - so disappointing.
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Alexis Gee (@lexomatic) reportedAnybody else have their @RogersHelps internet be completely unstable this weekend & require power cycling every few hours? #Toronto
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Angry Goat (@DeGuti93) reported@Rogers You guys are the worst telecommunications company in world entire world….
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James Hastings-Trew (@JamesHT) reportedDamn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…
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Expos4ever (@Expos4ever10) reported@CrazyCurt1978 @Rogers That won’t help the fact the manager is terrible
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@RogersHelps This needs to be declared an outage or an onside tech needs to swap out TV boxes today or tonight.
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Alexis Gee (@lexomatic) reported@gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity
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Grittygirl88 (@grittygirl88) reported@RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.
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x-YEGJK (@KruJones15) reported@cgy_guy @Rogers How is Rogers “pushing” anything here? It’s a programming option FFS. You’ll want to sit down for this—but nobody is “pushing you” to push select.
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MIke Dunne (@mike_dunne57622) reportedI may need to cancel my @rogers contract
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James Hughes (@JHughes681) reported@BlueJays and obviously Shapiro will never fire Atkins himaelf no matter how awful he is as the GM. @Rogers as a company need to realize fans won’t keep coming back to watch bad teams every year, and sponsors will then pull out and not spend their money on a bad product. TBC…
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MACK A (@mack1971) reported@RogersHelps Your agents ? You mean there’s more than one, it sure doesn’t look like it . Service on my cell phone sucks , called about the same issue a couple of months back and was told issue was solved as the reset network settings , same BS is happening again… give me some guidance YC
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Trizent (@Wizalters) reported@RogersHelps currently 84 minutes into a call with internet down in my area not just my residence. Wants to charge me a fee to have a tech come out? Huh? It's at least the block (others on block no internet). St Albert, AB. No insight, no solutions, just eat up my time.
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s. (@silmapps) reported@RogersHelps 1/2 You want to help? Here's a few suggestions for you... 1. Representatives that speak fluid English or at least English we can understand! 2. Representatives who read notes before calling clients. 3. Not treating loyal clients who have been paying almost 400 a month for
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staz (@zzleepyguy) reported@RogersHelps I got told to split my internet connections from 2.4 to 5g and that didn't help, It has to be a problem on your end especially with multiple people dealing with it. Especially on down detector there's plenty of reports of internet issues
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Marchisio (@marchisiodj) reported@RogersHelps Doesn’t help - past 2 days no data service from Shaw to Bathurst in the morning
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SLICK.skr🐡 (@SLICKBLOWFISH) reported@yegwave I just reported @Rogers to CRTC Stupid scammer ***** I hope it burns to the ground
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Nishit Dey (@NishitDey1) reported@RogersHelps See this is what i was saying... instead of actual help just avoiding the problem... you would have jumped in if i was new customer.. Thank you for proving this. ... worse after service
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#HonkHonk! Who's Afraid of Dr.Virginia Johnson (@HonkHonkDrV) reported@RogersHelps shittiest service ever
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Trizent (@Wizalters) reported@RogersHelps Problem is the Rogers team on phone didn't know there was outage even though it apparently was reported hrs earlier. Was suggested I PAY for a tech to come out Sunday AM (in 3 days) even tho I told them 100s have no service it isn't just me. Supervisor refused to listen to logic.
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s. (@silmapps) reported@RogersHelps 2/3 Internet, land line and cable like they are automatically trying to avoid payments. It's a fkg ridiculously high price. Highest in the WORLD. Don't threaten them with cutting off services if your arrangement is not fulfilled, especially if they've never missed a payment
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🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported@RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬