Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Nepean, Toronto, Cambridge, Kitchener, Edmonton, Penticton, Calgary, Ottawa, Mississauga, Montréal, Vancouver, Waterloo, Surrey, Orangeville and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Toronto |
TV | |
| Cambridge |
Internet | |
| Toronto |
Internet | |
| Kitchener |
TV | |
| Edmonton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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Andrew Riddell 🇨🇦
(@RiddellArchives) reported
from
Embrun, Ontario
@RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow
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Zoobie Sidhu
(@zoobiesingh) reported
from
Clarington, Ontario
@RogersHelps internet is not working in Courtice @ClaringtonON
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps internet down last 15m; power cycled router twice no change.
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Lisa Particelli
(@lisaparticelli) reported
from
Toronto, Ontario
Same here. Now is not the time for this outage. Why is this happening @RogersHelps
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Paula Schuck
(@inkscrblr) reported
from
London, Ontario
@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Cody Lobreau
(@cdnbeer) reported
from
Sifton, Manitoba
@retsbewm @TELUS @Bell @RogersHelps Telus has same coverage as Bell/Rogers off the Trans Canada (done speed tests on my moms Telus phone) and in Brandon Telus has better service
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Brandon G. Donnelly
(@donnelly_b) reported
from
Toronto, Ontario
@RogersHelps I just received outage email. It’s a thing in my area.
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Dante Obscurial Haversham
(@Blooberboy) reported
from
Toronto, Ontario
Having an internet connection with @Rogers is pretty much like gambling. You will lose all your money and If you’re lucky you might win a week of uninterrupted service but the chances of that are pretty low.
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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ANN DUFFY
(@ann_duffy) reported
from
Oakville, Ontario
@RogersHelps thank you so much to Courtney for the great service today. All resolved quickly and easily. Having spent 30 mins on phone last week, without a resolution, Courtney’s service made my day.
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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T for Tamara
(@irishchicky28) reported
from
Toronto, Ontario
@Rogers disconnected my cable, internet & phone at midnight. I called & they said its cus I'm going to another provider!!! I had complained about my internet being so bad and said I needed it fixed or I'm leaving. They cut me off before I had a chance too. Pathetic. @RogersHelps
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Jeffrey Breau
(@JeffBreau) reported
from
Shediac, New Brunswick/Nouveau-Brunswick
@RogersHelps is your ignite service down just lost my tv and internet I live in Shediac NB
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HR Prof Rebecca
(@HR_Prof_Rebecca) reported
from
Sarnia, Ontario
@gkrad9 @CTVToronto @Rogers @Apple @fordnation That's funny because my kid in grade 10 has an iPad which all of his school board has standard issue, with all learning activities optimized for that format. Maybe facts matter even when you hat #DOFO
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Miya Wray Waldron
(@MiyaWaldron91) reported
from
Georgina, Ontario
It’s real hard to do my online classes when my wifi is down... @RogersBiz
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Marie Odorizzi
(@ThisIsTravel_ca) reported
from
Brampton, Ontario
@RogersHelps please credit my account for Interrupted service . I just received email as well about service interruption- No phone - internet or cable . 30 Esker drive, Brampton On L6Z 3C6.
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Noel O Brien
(@headaball1) reported
from
Cox's Cove, Newfoundland and Labrador
@Rogers we recently got Roger's but decided to cancel within the 10 days grace period. So I am guessing the bill of nearly 400 for 9 days service is a mistake.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Graham Shular
(@GShular) reported
from
London, Ontario
So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome
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MHall
(@MsMAHall) reported
from
Markham, Ontario
@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Cait Davidson
(@cedavidson) reported
from
London, Ontario
@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
@Rogers I haven't received my bills for April yet. I know you switched to no longer doing paper bills but my accounts are set up for paper billing so no email was sent to me. I wish to continue with paper. Please help.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@RogersHelps why has your internet gone down again. Literally seems like every week it’s something with you. 😒