Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kincardine, Montréal, Toronto, Ottawa, Victoria, Newmarket, Calgary, Parksville, Surrey, Oshawa, Brampton, Cambridge, Hamilton, Vaughan and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Kincardine |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dougylicious
(@dougylicious) reported
@RogersHelps Your company is absolutely horrible in terms of reliability and customer service.
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Baljinder Singh
(@Baljind8766) reported
@RogersHelps Outage again..@Rogershelps what is there an ETR for the Vaughan , North York and other areas? #rogersletsnottalkday #rogers #rogersdown
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Greg Williams
(@gregwill19) reported
Anyone in NL having trouble with @Rogers service today? No TV, internet is barely working. #rogersdown #rogersoutage
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Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
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Mehrnoush Ghasemi
(@Mehrn00sch1) reported
@AboutRogers @Rogers That’s crazy. What kind of company Rogers is? You don’t respect your customers at all. Totally disappointed and going to change the service provider
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Rick
(@therickwoodard) reported
I need someone to explain to me how @Rogers came to be such a telecommunications giant, when their product is literal garbage.
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Tony Lupo
(@TonyLupo11) reported
@RogersHelps are there cell issues in the collingwood area
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lynn
(@lynnontop) reported
@RogersHelps is your service down again today? Wi-Fi keeps going down.
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Harsimran
(@harsimransbored) reported
my wifi cut out again, @RogersHelps wth is happening
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Jack (0-0-0)
(@ThornsandClaws) reported
@AndrewStoeten Who cares about money ffs, this is why @BlueJays will never win a championship under @Rogers, they care more about the bottomline and profits compared to fielding a competitive baseball team. Disgusting.
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superryo
(@superryo8) reported
@RogersHelps Is Internet down in the Dawes / Halsey area? Our internet has been down since this morning and have already tried resetting the modem several times.
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EV1SC3R8R
(@EV1SC3R8R) reported
@Rogers I am not going to sign another 2 year contract and pay $20+ per month extra just to return the phone after 2 years. Grow a brain! The 2 year contract IS your payment for the damn phone!
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Ronnievw
(@LaurentianLion) reported
@RogersHelps ummm, outage results in spotty wifi at home even after service is "restored" so I end up having to use my data, NOW you want me to buy a speed pass since my data will be used up before my new billing cycle. What a joke that is.
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Jeremy Mills
(@jjmills) reported
Hey @Rogers. Keep my outage rebate, and put it towards a couple of deadline deals for the @BlueJays @timandfriends
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Van Thieu
(@VanGThieu) reported
Really @Rogers? Same time different day, down again. It's the same pattern before the larger outage. @RogersHelps
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Rick
(@therickwoodard) reported
Trying to watch @timandfriends in the final hour of the #MLBTradeDeadline but @Rogers ignite had other ideas. The idea was to **** the bed.
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quinn
(@LFGBlueJays) reported
Look, I know the kikuchi signing was bad, but that’s no reason to take away Atkins’ cell service okay @Rogers!
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Nikki
(@Nikkilgodin) reported
@RogersHelps what’s the deal with mobile internet right now ? Is there an outage ?
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Vacancy
(@_RentFree_) reported
What's the point of advertising your services when you can't even keep your current customers connected to those said services... How are is your internet gone down again for 4 hours.... #rogersdown #Toronto @Rogers @RogersHelps
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Evan McLaughlin
(@EvanMcL95546435) reported
@RogersBiz my business phone lines have been down now for 3 weeks and everytime I call I get transfered to a bunch of different people and then I get disconnected. This is costing me tens of thousands of dollars. No one at Rogers has helped me so I hope this gets me some answers
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Vertha Coligan
(@vcoligan) reported
Hey @RogersHelps ! Why is my service glitchy again today? #rogersoutrage #rogers
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Reality Bites even more so now in Canada
(@Reality40913941) reported
@RogersHelps still no transcripts to my rogers email...why is this still an issue for weeks...has anyone tested the system output
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🌱
(@cleopavitra) reported
@RogersHelps no home internet in Scarborough, tried rebooting multiple times. Is this an area issue?
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Michaela Brown
(@BigBossQueenBee) reported
@RogersHelps harassment from Rogers is still ongoing and the verbal emotional abuse from your reps. if you wanna make things right get better reps, I don’t deserve to be treated like crap when it’s your businesse’s mistake. Am I the only one you have abused this way?.
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Tony Lupo
(@TonyLupo11) reported
@RogersHelps are there issues with cell service in the Collingwood area
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Mehrnoush Ghasemi
(@Mehrn00sch1) reported
@AboutRogers @Rogers My bills ridiculously increased this months, both home wifi and data. They raised to double. I wonder why? The speed is super SLOW and price is super HIGHT. I contacted @RogersHelps customer service and the agent yelled at me and hanged up the phone
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Vaibhav Raskar
(@VaibhavRaskar23) reported
@JustinTrudeau no internet for 2 weeks. Rogers is not able to fix it. See what happens when we don't allow more players in Internet and mobile industry. @RogersHelps
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Rachel Ho
(@_rachelkh) reported
@BGos923 @Rogers They did not. I thought the outage and their response was already terrible. That's actually incredible.
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Mike Attard
(@MikeAttard3) reported
@RogersHelps Only ppl that don't have my number saved. On call now with tech support. This is really concerning.
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𝒩𝒶𝓀𝒶𝓎𝓁𝒶
(@c_naee) reported
@RogersHelps my internet keeps going in and out. Is there an internet outage? Because this has been going on from last night from 9pm to now, which is currently 4:51pm. I rebooted and nothing is working.