Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, London, Toronto, Orangeville, Vaughan, Oshawa, Woodstock, Dollard-Des Ormeaux, Vancouver, Coquitlam, Fredericton, Edmonton, Nanaimo, Scarborough and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| London |
Phone | |
| Toronto |
Internet | |
| Orangeville |
Internet | |
| Vaughan |
Internet | |
| Calgary |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Tiger
(@djtiger) reported
@rogers is there an outage right now in Markham?
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Jennifer McCarthy
(@pinkwinemom) reported
@RogersHelps is there an internet outage in Mississauga?
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Carl Logan Cole
(@CarlLoganCole) reported
@Rogers Stupid looking **** Go back to China with your ***** communist money You are not welcome here We have enough bug
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Anna Toth
(@annatoth_jd) reported
@RogersHelps We were never assigned a move concierge 😞 but I’ve had all the chat transcripts emailed to me, so I have a pretty complete record of all the conversations I’ve had with reps
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T.A.
(@knotty1965) reported
@RogersHelps There is nothing to look at. You press the app its supposed to start. Imagine that, a rogers update today and it suddenly works. I know its not the person on the other end of Twitter, but some needs to get their **** together.
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Ryan Lane
(@NewfoundLane) reported
Hey @RogersHelps Why must rogers customer service be so terrible? When I asked why my bill randomly increased I was told it was because the price went up. For both TV and internet service. At the same time. Customer for 10 painful years. Jokes on me I guess.
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Break80
(@joekool59) reported
@kernaghant @Bell @Rogers Nice gesture but service stinks.
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Amit
(@akdeep) reported
@RogersHelps trying to speak to an agent about my Smart home monitoring service but there is a wait between 46 mins and 1 hr 10 mins??? Are you serious? At this time of the day????
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garychen
(@garychenca) reported
@RogersHelps Morningside and Ellesmere, internet is down
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The critical thinker
(@Larahaley16) reported
@Rogers You are going to kill us with your stupid 5g.
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twitergiri
(@Gaurav31s) reported
@RogersHelps I know but unfortunately that doesn solve my issues
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pumpinpie
(@Elizabe59011225) reported
@RogersHelps Rogers cancelled the service call today and now pretends they will send someone tomorrow. 4 days with no cable. You couldn't care less what I'm going through dealing with such horrendous treatment. You treat me like a piece of garbage.
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Kerri Williamson
(@KerriJW) reported
@RogersHelps I have sent you another DM. This billing issue is not resolved. I am still being charged for the internet and tv cancelled in June and am being called daily being asked to pay it. Equipment was returned in June. I have a receipt. Please stop the fraudulent billing.
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Sepehr Samavi
(@SepehrSamavi) reported
@RogersHelps Been on hold for 36 minutes for ignite account support, after getting transferred from "internet support" #howlowcanyougo
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jACKEt
(@jHYtse) reported
@RogersHelps I really hope you get the internet working for everyone. It's been extremely spotty since Nov 17th for all your customers in Southern Ontario. It's especially bad right now. I can't work from home like this.
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Jessicake
(@JessKeatsON) reported
Anyone else having Rogers internet issues, Jarvis and Gerrard? @RogersHelps Been unstable all day.
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Justin Evans
(@justindevans) reported
Well @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.
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twitergiri
(@Gaurav31s) reported
@Rogers @RogersHelps you guys have one of worst service in canada stop fooling your new clients about your service. Your agent do whatever they want with client accounts with the client knowing about it #pathetic
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乃尺乇の刀
(@breonhalling) reported
@RogersHelps cable internet has been intermittent all day in Toronto Beaches. It’s currently down. Known issue?
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Anna Toth
(@annatoth_jd) reported
@RogersHelps On Tuesday, I was transferred to Customer Care. That rep said they would give me $7 being the prorated amount for 2 days of missed coverage. That amount is becoming more and more hilarious
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Anna Toth
(@annatoth_jd) reported
*Complaint disclaimer* @RogersHelps We've had three failed/unsuccessful technician visits in the past week... 4 - if a technician doesn't show up by 4pm today Frustrated because working from home is impossible without internet [thread]
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Ryan Tanninen
(@Nanoojr7) reported
@RogersHelps @BrianMSchouten Internet down (landline) in Cambridge Ontario
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Christopher Bradley
(@cbradley2928) reported
Nice customer service @Rogers, wife was on hold over 2 hours, finally had to hang up. Just garbage treatment for customers that have been with you for over 10 years.
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Anna Toth
(@annatoth_jd) reported
@RogersHelps Hopefully the appointment scheduled for tomorrow solves the problem! Prior to this week, we were pretty happy with our plan. Fingers crossed tomorrow works out 🤞
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Ian Sinclair
(@iancsinclair) reported
@Rogers Wow. I just received a bill for two iPhone 12's that I never ordered including set up fees and a bump in monthly costs including plan change. Phones I don't have. What's going on??? Who's phones am I paying for??
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_____
(@unknown2001111) reported
@RogersHelps Please answer my dm i have been trying to get ahold of someone for the past hour. Your service is not the greatest right now.
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pumpinpie
(@Elizabe59011225) reported
@RogersHelps Why did I get a text from Rogers saying my cable issue was resolved when I still have no cable for 3 days and the technician never showed up this morning either????? How many more days do I wait for no techn and no cable from Rogers? What is wrong with you people?
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Murless
(@Murless) reported
@RogersHelps Ignite signal is not loading again...🤯
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B33M3R
(@alanbeemer) reported
Did you know that @RogersHelps owns fifty five radio stations across the country? Don't feel bad if you didn't know. I don't think they do either. Their hold music library consists of three songs.
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Adiy Q
(@AdiyQ) reported
Hey @RogersHelps! For the 5th time in one week, I am waiting for a tech to show up and setup my Ignite internet and nobody shows up! I have spent over 3 hours so far on phone with same result. Can you help?