Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (55%)
-
Wi-fi (14%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Calgary, Newmarket, Montréal, Brampton, Whitby, Orangeville, Riverview, Surrey, Moncton, London, Guelph, Nepean and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Vancouver |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Toronto |
TV | |
| Newmarket |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Lukas Til
(@tilek01) reported
@jamie5121 @RogersHelps Peeps don't forget to call Rogers when it's back up and running, they will credit you for time off service!!!
-
Donna 🍁🐾
(@bonbon663) reported
@RogersHelps I get it, things happen. Cables get cut, servers go down, software glitches etc. The problem is that you're not saying anything, so, you're silence leads me to believe this is a much bigger problem. Has there been a hack? Bigger security threat? Info please!!??
-
Marcel Paré
(@MarcelPare) reported
@RogersHelps There is no intermittent issues. I've had literally no signal all day! #thanksrogers
-
GVess
(@gvess) reported
@RogersHelps I just spent a total of 6.5 hours on the phone with this company for other services over the course of 5 business days and it’s quite obvious that the left hand has know idea what the right is doing. If you call in for help, you will need professional help after it!
-
shauna milne
(@crazymama_2) reported
@FelixTse11 @RogersHelps @Rogers Tell me about it i was told its only.out east for but everyone i know in bc on rogers or fido is out as well including me and my rogers landline is down too
-
Bhavin Solanki
(@bhavin_55) reported
@RogersHelps It is down here in Nova Scotia. It is looked to be down fall customers. Change your statement. Will it be refund for us for the service you have failed to provide?
-
TPS Communications
(@comm911tps) reported
Many @Rogers Wireless customers are experiencing service disruptions impacting the ability to call 911, as well as location info the Calltaker receives. If you get through to 911 give the emergency location and do not hang up until directed by Calltaker @TorontoPolice
-
Lahke ♋️🏳️🌈👩🏾⚕️
(@Lahke5) reported
@Ccressman87 @RogersHelps @680NEWS Right? I said some?! You mean every single Rogers customer 🙄🥴😤. The #outage The #outrage 😩😡
-
Eric Provost
(@EricProSV) reported
@RogersHelps Has Rogers given a timeline? I get it, service can go down, but customers need to know timelines in order to plan. Our entire team across Canada is on Rogers cellular...we need a timeline.
-
Neufy
(@Neufy123) reported
@Rogers @mmmaRiel__ It’s been down for 12hrs pretty sure that is continuous and not intermittent! Really wishing I never switched to Rogers right now! Oddly you still managed to send me my bill!
-
Molly
(@amollymonster) reported
@RogersHelps lost service at 12am last night and it is now 1:40pm the next day and I still have zero service.. normally I wouldn’t care but I actually have calls that I’m waiting on and need to make today. Get your **** together Rogers.
-
🏳️🌈🏳️⚧️🇨🇦 Dolby 🍁 Moon Mist
(@DolbyVixen) reported
Phone update: @Rogers is still down. This sucks, it's mostly my only internet connection, except for cruddy public WiFi at some truck stops...
-
writer harrison
(@writerharrison) reported
@UnderHisEye6 @RogersHelps Oh they don't give a **** about us..its in their customer service agreement policy
-
Barbara Burke
(@Iamdivinecards) reported
@RogersHelps Apologies don’t quite cut it after hours and hours of no service
-
Sebastien Lachapelle
(@Seblachapelle) reported
@RogersHelps WtF, it’s been hours.
-
jesus mcfish
(@llsndln) reported
hello, I haven’t had service since 1am... what is the meaning of this??? I have my hoes to call @RogersHelps get it together. Y’all charging me top dollar for this nonsense???¿¿
-
Sean Williams
(@mibukotarou) reported
Let's be honest this is what happens when @CRTCeng tells @Rogers @BellMediaPR to open up their network to competition #rogersoutage #belloutage #outrageouspricing
-
Geneviève Lagroix (cgminipainting) 🇨🇦🇨🇦🇨🇦
(@glagroix) reported
Good old @Rogers @RogersHelps having a country wide outage. Phone was fine this morning and now I can't text, call or use the internet. Can only use the internet when I am on wifi. If someone has an emergency this won't be good as you can't even call 9-1-1. Fix this now please!
-
Stacey Gallagher
(@sportyspicemom) reported
@RogersHelps This is ridiculous!! Better see credits on all our accounts.....!!! No service- no pay ... it’s been hours here in Edmonton!!
-
PhobosLoco
(@GFrieiro) reported
@RogersHelps This call for a reimbursement. It is being hours without service. I imagine how plp with emergencies or important appointments are dealing with that. That is what we get with monopolies...
-
Kyle Heon
(@Muskokachipmunk) reported
@RogersHelps This is 14 hours now with no phone service @RogersHelps
-
JauntyToken
(@JauntyToken) reported
@RogersHelps You don't ******* care. You still got paid. Cancel my bill for this month, ******* toe suckers
-
Down Town Doug
(@dougwbailey) reported
@RogersHelps Wtf do you mean interruptions? Your **** is completely down. We better be seeing some credits on our accounts!
-
Trent Beaudin
(@BeaudinTrent) reported
@RogersHelps No it is not some it is all of your customers, without WiFi (from different providers) we wouldn't even be able to tweet here. Good luck Rogers I sure hope you're ready to reimburse your customers with a few free months of service.
-
Avery Duck 🇨🇦
(@specialkitty2me) reported
@RogersHelps @phil_jacobson That doesn't answer the question. When we go over our data, we're billed accordingly. Will customers be comped for the outage? I want to see a deduction on my next bill.
-
🍁💙Barb💙🍁#COVIDzero DEMAND IT
(@jaze_ca) reported
@lesser_louise @Rogers How does the entire network go down? How is that possible? Was it hacked???
-
atrivisano 🔥
(@_atrivisano) reported
@RogersHelps Can you at least tell us the problem and stop keeping us in the dark like the idiot Doug Ford and our government about how harmless COVID, aka another flu, is...
-
JauntyToken
(@JauntyToken) reported
@RogersHelps Joke of a service provider
-
Cam Booth
(@RagnaRocker75) reported
@RogersHelps You’re a bunch of liars. Not intermittent. Complete outage of all services per cellular customer. Also this cost me not being able to do business! Wtf are you ****** CEOs going to do about it? Oh and NO 911 service. Absolutely unacceptable!
-
Singh
(@Hawks_RW3fan) reported
@RogersHelps Tweet was 5 hours ago. I still don't have service. This is unacceptable.