Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: London, Toronto, Calgary, Duncan, Vancouver, Montréal, Dartmouth, Markham, Edmonton, Guelph, Surrey, Oshawa, Prescott, Cornwall, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 3 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Calgary
|
Internet | 7 hours ago |
|
Duncan
|
Phone | 7 hours ago |
|
Calgary
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps I'm in Brampton and was having issues connecting with tech help as my cellular services was also being affected. Both home and cellular internet seem to be back on. Thanks for your help!
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MustangShow (@MustangShow) reported@RogersHelps #Rogers Dollar Store Internet is DOWN again in Markham on April 23rd in the middle of @NHL Playoff Overtime Games! @Rogers is a total joke! They are incapable of providing a reliable service, the only thing they are good at, is ripping off customers! 🖕
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Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported@TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.
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Marielle Taylor (@MissMJTaylor) reported@Rogers when are you going to restore cell service to all rogers users in Algonquin Park? Been 0 service since March, even along the main highway 60's entirety. Bell works...
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tuart onkhouse (@onkhouse) reported@RogersHelps login to what? i got a phone a number that trans to roger thats it no other ibfo
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Marielle Taylor (@MissMJTaylor) reported@RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.
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Todd Heintz🇨🇦 (@ToddHeintz) reported@Rogers @Canucks Literally in the middle of the shootout your network cuts out for the 10th time today. I’ve had enough of paying $200 a month for this garbage. I want my money back. Absolute garbage. #refund @CRTCeng
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Yes, I do. I will need to check when I'm home. I never had a problem with my old phone.
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps Oh don’t worry, he will cancel our account with Rogers. Enough is enough, our money is good but not enough to give us service, got it.
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Abbas Naqvi (@sakzaan) reported@RogersHelps The call center doesnt know anything!!! I have been bounced around to 5 agents on a 30 minute call with some being rude some being kind BUT WITH NO SOLUTION! I NEED TO TALK TO A SUPERVISOR AND NO ONE WILL HELP ME
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Michal (@michal_poterji6) reported@RogersHelps Call me inbox me no problem . I tell you all .
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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Peter Young (@cy686phtsl) reported@RogersHelps Hi, I am writing to report an unauthorized change made to my account today. Earlier today, I called Rogers customer service to inquire about a temporary suspension for my wireless internet service.
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St Muerte (@SantaMagdalene) reportedDon't ******* tell me it's raining so my @Rogers wifi is down AGAIN
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps @MannySforza Except cancel, that should be a no brainer. ”Press here to cancel and print a return shipping label.”
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Randall Albertini (@RandallAlb70530) reported@RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month
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Abbas Naqvi (@sakzaan) reported@RogersHelps Its a samsung s26 ultra in black that i ordered which is at the back order with no clarity of receiving it, while im being charged for the service package upgrade for the package! I dont mind changing the color, but I need the phone ASAP! I dont mind picking it up
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travisrenney (@travisrenney) reported@RogersHelps @MannySforza If customer support is important to Rogers they would have more support personnel and lower wait times for customers. Do better Rogers.
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Ex boyfriend🤽🏽♂️ (@corbykafui) reported@RogersHelps i don’t know i called the customer service number showed them everything, i didn’t even know there’s a win back team and customer care. They are supposed to tell me the difference not otherwise
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Andres Franco P (@jahbessingss) reported@Rogers Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon as possible; this situation
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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Papa Pedagogy (@KieranRamnarine) reported@Rogers @pozpiggy86 Y'all are getting played by this dude, he doesn't actually have service, he won't be able to quote a support ticket and when he does it will be someone elses and irrelevant to what he's complaining about here. I hope yall compile all the times these happen.
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Manny Sforza (@MannySforza) reported@Rogers having to play a message for customers waiting on hold stating we are experiencing longer than usual wait times actually means you really suck at customer service and are more focused on profits!!! #DoBetterRogers
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Simmsation (@Simmsation) reported@MapleLeafs @Rogers cut the **** and get serious. build a contender and tell Ed Rogers and temu Pelley to stay ******** out of having anything to do with the Leafs hockey operation and hire actual seasoned and successful operating hockey guys, no more stooges or DEI promotions.
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24 (@tishoncf) reportedI have to say I dont blame @BlueJays I blame @Rogers for not investing enough for a team that led you to the world series last year. This is poor business decisions.
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Chris P Bacon (@pozpiggy86) reported@RogersHelps Troubleshooting won't help when my whole neighborhood is down.
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Two Cent Tony 🇨🇦 (@TonyLeighton8) reported@RogersHelps @ClassicValveDes I pay 200 bucks a month mainly to watch hockey and the ******* Ottawa/Carolina game keeps freezing. What ******** am I paying for?
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Mic’d up clips while the team keeps losing is exactly the problem. More content, same losing habits and no accountability.
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Michele L Renaud (@MicheleLReiw) reported@DenySully @Rogers They are the worst!