Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Hamilton, Oshawa, Guelph, Toronto, Ajax, Edmonton, Markham, Maple Ridge, Thornhill, Midland, London, Langley, Orillia and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Hamilton |
Internet | |
| Oshawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Karlin
(@The_ShadowCoach) reported
@jefflegault @RogersHelps Same here. Phone and Internet working no problem. TV cuts out, stalls and even rewinds which is strange.
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Cathy Wears A Mask
(@CathyHere11) reported
@jefflegault @RogersHelps Same problem here/Ottawa
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Barrhaven Guy
(@BarrhavenGuy) reported
@RogersHelps Ottawa ignite TV not functioning. All channels freezing or going black (both Canadian and US networks). Used the ignite app to reboot. Didn’t fix it. Unplugged everything and replugged. Still not working. Internet not affected. Please fix!
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little john
(@johnpics12) reported
Rogers thanks all my photos can’t be sent to my clients @RogersHelps seriously you guys call me when my bill is late by one day but can’t fix my problem 😡😡👏
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Jason
(@aPOLLO7JKjason) reported
@ssirsteeze @RogersHelps @Rogers yes, why does it always have to be down at this time?
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mc._.cm
(@___C7___) reported
@RogersHelps I am experiencing mobile internet issues...are there connection issues in Vancouver today?
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Donna Karlin
(@The_ShadowCoach) reported
@jefflegault @RogersHelps They told me no one else is having that problem. Seems that wrong
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Alice Lo
(@alice__lo) reported
@Rogers What a great afternoon, internet is down even I restarted 2x! When will it be back on? I need it for my job! #rogersinternetdown
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Dpat09
(@patt0167) reported
@Rogers @RogersHelps is there an ignite outage in Ottawa? My Tv and internet are not working
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Barrhaven Guy
(@BarrhavenGuy) reported
@RogersHelps @RogersHelps Ottawa ignite TV not functioning. All channels freezing or going black (both Canadian and US networks). Used the ignite app to reboot. Didn’t fix it. Unplugged everything and replugged. Still not working. Internet not affected. Please fix! #ottnews #mybarrhaven
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Ash©️
(@aashimasinghh) reported
@Rogers replies to your tweet telling you to dm and then doesn’t respond. BELL was bad but definitely better than this crap
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Rix
(@rix1953) reported
@RogersHelps I want to cancel a tech appt l I never scheduled! The Rep couldn’t cancel it and after 20 minutes on hold waiting for her to return I hung up. Now I get an email saying you charge $39 for the call! I DONT WANT THE CALL! I NEVER ASKED for THE CALL! Cancel it!
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MyClothesOn 🇨🇦
(@MyClothesOn) reported
@RogersHelps Click this link. It'll take you to a page with another link. Click that link. It'll take you to a page with absolutely no information to help you. Don't forget to pay your bill, or we'll ding you.
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MohanPrabu Janakiram
(@tjmp1981) reported
@Rogers looks like there is an internet connection issue in Mississauga, Ontario. Any solution to this? Connection is totally unreliable and happening to all in my neighborhood
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💕Sarah💕
(@sarahsinyi) reported
@RogersHelps is there an ignite outage in Ottawa?? We’ve had spotty service all day today - we’ve reset the hub, and unplugged our set top box, but still the spotty service prevails - any solution??
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Fight Me, *****
(@PoutineQueen97) reported
@RogersHelps is the internet down? We haven’t had wireless service since like 7:20 this afternoon here in Ajax. What’s going on???
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(ノ°Д°）ノ︵ ǝɯoɥ ɯoɹɟ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
So. As some know, there was an issue between @RogersHelps and I last year. Rogers press department did bugger all to help with @TheRegister and I. I can finally call a victory …. The cyber team have have not only met me at where I’m at, but went beyond to fix things.
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Barrhaven Guy
(@BarrhavenGuy) reported
@RogersHelps @RogersHelps Ottawa ignite TV not functioning. All channels freezing or going black (both Canadian and US networks). Used the ignite app to reboot. Didn’t fix it. Unplugged everything and replugged. Still not working. Internet not affected. Please fix!
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little john
(@johnpics12) reported
Seriously Rogers 35 minutes waiting times to get my internet fixed @RogersHelps I guess I seriously switch company this is 4 time I am down 🤬🤬🤬😡😡😡
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Jess Mann
(@seqbalcoaching) reported
@RogersHelps I have been on the phone for 2.5 hours just to get an appt for your premium Ignite service. 3 team members later and my issues are still to be resolved when the technician comes onsite. Thank goodness for my meditation practice!!
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Rush
(@OneTrueRush) reported
@RogersHelps there is audio but no picture on channel 437. Please fix ASAP, we pay extra to see these baseball games and this is unacceptable.
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عمر
(@omarnaggz) reported
Trudeau pls nationalize @Rogers and fix this damn internet already
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Jeff Legault
(@jefflegault) reported
@RogersHelps I think you have enough evidence there's a system issue given the number of complaints in this thread, seems better now
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عمر
(@omarnaggz) reported
@Rogers is the only company I’ve ever seen that when you complain about their service, come show up at your house to actively make it worse with their half-assed solutions
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Karan
(@Karan19502933) reported
@RogersHelps Yes I do my home internet is never working. I drive to USA and whenever I m home for 2 to 3 days it hardly works for 1 day at the most. But my bill payment is full.
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Allen Smolenaars
(@TheSmokey) reported
@RogersHelps @hewieduck Same issue in Ottawa, Ontario. Rebooted modem, router, cable box. Volume cuts out, video freezes, streaming doesn't work at all. Internet is fine.
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Wayne Chow
(@wayne_chow) reported
@RogersHelps Once again I lost all my Rogers service last night. What am I supposed to do then? I can't call you because I made the mistake of trusting you to be able to run the home phone service. What good is bundling if you get completely cutoff from everything?
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Sharath HJ
(@sharuhj) reported
@Angelo_Nic @NBOtoronto @Rogers Same feeling here. scheduling sucks, looks like this is an idea to sell the tickets by scheduling best match of the day during day session.. Night session was almost sold out.
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Ash©️
(@aashimasinghh) reported
@RogersHelps wtf is going on with your internet and I thought BELL was bad…
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.