Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Ottawa, London, Ajax, Newmarket, Toronto, Brampton, Kitchener, Guelph, Kanata, Montréal, St. Thomas, Bolton, Barrie, North York and Midland.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| London |
Wi-fi | |
| Ajax |
Internet | |
| Newmarket |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Trumpcheesedoodle
(@trumpybonespur) reported
@JeffBarclayCPA @Rogers @rogerstv Mine also has the same issues of cutting out every 20 seconds No acknowledgment of the issue from Rogers and NO! I am not going to use your useless robot tech support BS nor am I willing to wait 3 hours to have a live agent tell me to unplug it for a bit.
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看不惯
(@namedgoghsan) reported
@RogersHelps Tomorrow change to Bell, help yourself👎
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Jennifer
(@jenniferkate83) reported
@K38Tweets @Rogers I have issues too with apps not loading when I use my wireless data (my wifi and home internet is a different provider)
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Jennifer Johnston
(@jennifer_jj) reported
@RogersHelps Geez, did you even read my tweet? I know you're just doing your job but please spare us the patronizing copy/paste form replies and pointless DM requests while you're still dealing w/ the outage issues. There's nothing you can do until that's resolved.
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stupendousgardenertrash
(@stupendousgard1) reported
@RogersHelps @adrianathompso4 Sorry but credit for 2 days of service is an insult. Some customers are still without service and what about those customers whose home phone service still NOT working. Like, you can hear them but they can't hear you. Yes, I know this because I work for you. $50 credit minimum.
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Treadmill Maschine 2.0 🇨🇦🇺🇦
(@Tread_mill37) reported
Hey @TD_Canada I waited 40 minutes on the phone to get an NSF deleted because of @RogersHelps being **** at cell/internet. And then your rep hung up on me as she was telling me what can be done. I’m 40 minutes into the second call. Your service sucks. You suck. TD sucks.
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Tokenicer ✲⥃⬢
(@Tokenicer) reported
@UtilityTheory @Rogers Who woulda thought something like that would happen to a centralized payment system?! $QNT would never 😤😤
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Robert
(@rockyw69) reported
@RogersHelps @theonlymarques Going on day 4 . 2 1/2 hourly on hold. Lady says they know of problems. Rogers wed Anna said no outrages in my area in 24 hours. They weren't trying to watch tv in my house because it didn't work. Appears to be working right now. Fingers crossed that.
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James Simpson 4x💉
(@j2simpso) reported
@RogersHelps @adrianathompso4 What about the 100,000+ Chatham-Kent residents who to this day don’t have Rogers cell service?
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Carty
(@stevecarty) reported
@eaje @Bell_Support @Rogers Thx Ed. “ We have determined that the interruption of Internet service in your area was caused by a network equipment issue. We expect your service to be restored between July 12, 2022 12:44 a.m. – July 12, 2022 04:44 a.m. We appreciate your continued Bell Customer Care
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cody
(@cody34543960) reported
@RogersHelps fix your **** already holy ****. Days later and my connection is still dropping consistently. One more day and I’m throwing this **** in the trash and going with someone reliable. I pay way to much for your services to always disconnect
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Sharron Chandler
(@sharrononline) reported
@racygrls @rogershelp Completely agree, since Fri am we have had a couple hours start & stop TV ser Sun night. In addition my Husband has a heart condition so imagine my anxiety hoping my phone (land & cell) will work if I need help. @RogersHelps when will this be fixed.
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MattBott 5
(@Bot523397713) reported
@firetheucp @Rogers Or pump Bitcoin then cry for help when they lose everything
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Hamzah
(@hsakw_) reported
@Rogers literally didnt have functional internet from may25th-june 6th and rogers customer support refuses to compensate those dates. Internet was out for hour again today and I bet they wont compensate that either.
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Anastasia
(@Anastas10786514) reported
@RogersHelps @7Flash7 Please provide an email address or a direct telephone number for the customer service department.
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angela creighton
(@chivas05) reported
@erin_crow11 @DaleV73 @RogersHelps Us too ! Extremely lagging and tv was fine - now goes in and out . Tried calling - they hang up
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Serbian Lady D 🇷🇸 🏴☠️🇨🇦
(@VojvotkinjaSRB) reported
@RogersHelps My husband can't receive his calls since Friday. It's been 4 days! Is this third world country or what?!? You are the worst company ever! I would never ever change my service for yours! You can't restore service but you can charge pretty well!
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Anastasia
(@Anastas10786514) reported
@RogersHelps Please provide an email address to reach the customer service department.
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teddybear0624
(@teddybear0624) reported
@RogersHelps is the credit being given for the account or for each phone on the account....we have 4 people on acct that were put put by the outage...so it better be by phone...otherwise #telus is looking good right now!!
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Athena
(@athenasoup) reported
@AboutRogers @Rogers It is not enough to put things as they should have been in the first place. In other words, damn right we should be credited for the days of lost service… but that is not enough. Why do businesses think that we should be pleased that we not get charged for service not rendered?
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Jeffrey Tran
(@tran_jeffrey) reported
@RogersHelps @Rogers Monday, July 11/22 Day 4 or outage (that’s correct), my Rogers Ignite tv is intermittent since the Friday, July 8 full outage! I have done lots of resets etc. it’s essentially spotty service in and for 4 days! When will full robust service return??!!
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SteveO
(@steveo8337) reported
@Rogers please fix my cable. Internet seems to be ok for a couple hrs at a time then I have to reconnect. Cable is not working at all. #rogersoutage #4days now. Missed the #bachelorette tonight.
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Shelley LeBoeuf
(@YaYaBoeufers) reported
@Rogers While watching TV our screen still freezes... There's a lot of channels that won't come in... And our home line is still not working... day 4 and counting....
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Ren, the exhausted (she/her)
(@beer_diversity) reported
@mlgenttner @RogersHelps We're in the same boat. Wifi works, Ignite tv is hella broken. Man, do I hate Rogers.
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Edmond Lau
(@EdmondLauCA) reported
When I was in living in US and T-Mobile had a 4 hours outage in Aug 2013, I got a whole month free for that. $70 uSD probably. @Rogers broke 911, some ATMs, and Interact for two days and they just credit for two days and that's okay?! That's non sense. Class action lawsuits!!!
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Hamzah
(@hsakw_) reported
@Rogers your customer support is so poorly trained and they keep making executive decisions with my account and close tickets without consulting me, the account holder, about wether the problem has been resolved or not.
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David Sutherland
(@macsuds45) reported
@Rogers N1H has ok internet but ignite tv is problematic. Black screen, sound issues and freezing. Basically unwatchable.
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Shade 🍁
(@Shadeau90z) reported
@RogersHelps oh you've got to be kidding me. Where ******** is my internet. You guys suck so bad.
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arfat quadri
(@arfat_quadri) reported
@RogersHelps Facing intermittent service in St. John's, NL...When will it be fully restored?
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m
(@mikhviIo) reported
@Rogers fix ur ******* wifi