Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vancouver, Kitchener, Oromocto, Ottawa, Brampton, Québec, Edmonton, Halifax, Saskatoon, Montréal, Calgary, Scarborough and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Markham |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Vancouver |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kent
(@kent42360189) reported
@Rogers I have friends who HAD rogers...was pure ****!
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HeywoodJ
(@madsphotos) reported
@Rogers Rogers is the spawm of Satan. I had a rogers phone years ago and the coverage at my house was nil. They said their map shows coverage so too bad. I paid d for a phone contract for two years on a phone I couldn't use. I have been on Koodo and the service is perfect. Screw Rogers.
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Captain Jeebus
(@CaptainJeebus) reported
@Rogers Except if you live in North delta near 96 and 116 where you can barely get edge some days. Could you maybe fix the existing network
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Igor Guarisma
(@iguarism) reported
No Internet service in my house from @TekSavvyNetwork via @Rogers cable infrastructure for over 80 hrs now 😡🤬🤐
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Connie
(@sweetparakeett) reported
@Bell_Support And will be leaving @rogers internet and cable service as well.
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Robin Mandel-Buchalt
(@MandelRobin) reported
@RogersHelps my parents switched to ignite yesterday, no access to pick flex channels. When will access be given? I am an authorized user on their account and handle their tech issues
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︎ ً
(@WillBeTweetin) reported
@RogersHelps our tv and internet and phone are down, are there some outages? mississauga area
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OntarioCyclist 🚲🏕🏰🛶🏍🍁
(@OntarioEric) reported
@whoodhatt888 @Bandreescu_ @Rogers It's not ok for anyone to do it, and then wrap themselves in the flag? Please! Why should average Canadians pay 40-50% taxes so these people can tax dodge. I bet we paid to help nurture her career too. You liked your own tweet? That's cool. Pay your taxes!
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WhyDo I HaveThis
(@HavethisI) reported
@DurrHurrDurr @RogersHelps You forgot Option 5. Rogers: "HA HA, **** you. We're still 'working' on it by just watching the ticket sit here."
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JPhipz
(@jphipz) reported
@RogersHelps landline internet down in Markham? Network reporting that it went down around 11pm and still seems to be 8 hours later
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Siempre la cago
(@Siemprelacago3) reported
@Rogers Is that the reliable network that failed Canada wide for almost a whole day a few months ago?
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Andrew Tumilty
(@AndrewTumilty) reported
Hi @RogersHelps Sent you a DM to see if there’s an service interruption in Pickering. Got no wifi or TV at all.
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asimpleplan
(@asimpleplan1) reported
from
Calgary, Alberta
Hey @RogersHelps how much does it cost to have an employee be on the phone for 45 minutes and not resolve the problem?
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J@¥ patel
(@Jbpatel3195) reported
@RogersHelps I'm trying to activate Rogers Sim card but nobody is helping me out. Tried to call in customer service. Every time they said. You need to go to the store in person to verify the documents. Although there is literally no single Rogers/third party store In Thompson, Mb
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Bill McCoy
(@smokylake05) reported
@Rogers Too bad, Rogers isn’t best in providing friendly, understanding service to Canadians. In these areas, you guys SUCK!
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Devin Scully
(@BarrieDevin) reported
@RogersHelps @DurrHurrDurr This is not a “service interruption” anymore. It’s been 2 entire weeks. Half a month without the service we pay for, with no resolution in sight.
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cosmic aith
(@cosmicaith) reported
@RogersHelps Tweets are PR crap. Give me someone on the phone who can fix the probl and compensate me. More virtual signalling from Rogers.
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Sarah
(@mommy2sassykids) reported
@RogersHelps I’ve been having wireless interruption issues for the past few weeks. Tried unplugging and rebooting. Phone help is 53 mins. Can you help?
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Connie
(@sweetparakeett) reported
@Bell_Support The worst experience with @Rogers. Definitely regret leaving. I will be back once I send everything back and tell them to shove it.
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Anastasia O
(@_anastasiacc) reported
@RogersHelps I’m experiencing an outage in Oshawa. Any idea of when it will be back up?
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FungaiJay
(@FungaiJay) reported
@RogersHelps @mecandan This issue has been ongoing for far too long
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Mick Lewis 🇨🇦
(@mlewis73) reported
from
Milton, Ontario
@Rogers Aside from a major outage not that long ago.
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Dylan Glenn
(@DylanG22_) reported
@RogersHelps Begging for the issues in South Oshawa to be resolved. Intermittent internet and long outages for the last two days. Please not another night with no connection
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Barbara McBryer
(@bmcbryer) reported
@MrPriceBC I spoke w/ a broker yesterday. He said Bell/Virgin have the best service in the lower mainland. I’ve been with @RogersHelps for >20 years but find their network to be crappy now.
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E.Berry
(@EdwardABerry11) reported
U never @Rogers want the public to know how miserable your company truly makes decade long customers. This company has no loyalty at all.
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JB-007
(@jonathanBrookm) reported
@Rogers Maybe Rogers could afford better customer service now
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Debby Speelziek
(@dspeelz) reported
@Rogers @JaysCare Returned equipment to Rogers Jul 16. I have receipt, work order number.Non stop phone calls for payment on ret’d equip. Because it’s not arrived at YOUR warehouse???Your people told me to pay the bill/wait for a credit? As a 25 year client this is deplorable. WTF
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DurrHurrDurr
(@DurrHurrDurr) reported
I do want to say the @RogersHelps social media reps have been about as helpful as they can be considering their tight script and frontline nature. Tech support ****** me around for a week and didn't take the issue seriously, then closed a ticket without a fix or followup.
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Mitchell Ayres
(@JohnnySnipes951) reported
@Rogers How about the cell service around Parry Sound #brutal
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Neil Peters
(@intangible_tree) reported
@Rogers "Canada's Least Unreliable Network", also now "Canada's Most Self-Satisfied Network, Now Coasting"