Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Toronto, London, Kanata, North York, St. John's, Paradise, Edmonton, Calgary, Kirkland Lake, Newmarket, Surrey, Parksville, Montréal and Orangeville.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Toronto |
Internet | |
| London |
Internet | |
| Toronto |
Internet | |
| Kanata |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Azeez
(@missazeez) reported
@RogersHelps Both. I restarted the modem. The internet seems to be working fine. The TV is not. I'm an ignite customer
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i dont know, i just work here.
(@ennaxoreissej) reported
I love how @RogersHelps gives me a deal at 3:34pm - I decide to hang up and think about it, now they are saying that offer is gone. Roger has terrible customer service, as of now I’m about to port all three lines to a new company. I do not recommend @Rogers
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Marc Iturralde
(@MarcIturralde) reported
@RogersHelps @Rogers are there internet issues in the Ajax area? We’re down atm. #help
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Woo!Deezy
(@vuddydidnotplay) reported
@RogersHelps you idiots.... where is the pistons Hornets game??? Says 431 but you're showing a hockey game. $35 a month 4 month commitment.... why?... cause your product sucks and you don't offer what you claim?? Every damn night!!!!
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Pierre
(@Pierre39839349) reported
@Rogers my son got his first phone and contract through you, and his first bill was screwed up by over $800 and they admitted was "a glitch", the repaired contract STILL screwing him. You guys are ***** and I will make sure everyone knows our issues
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Rich Gallant
(@RichJaysFan) reported
@Wilnerness Not happy with this or the lack of a radio broadcast thru the season.....that was my zen place in the summer; doing work in the yard, BBQing and just relaxing. Disappointed @Rogers Fix this @BlueJays
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MacBros
(@MacBros) reported
Wow! Bell offering unlimited Data(20), unlimited calls, and texts in Canada for $55 to go back to them. Called current Carrier @Rogers retention to see if they can beat or match it. Absolutely no effort to keep me as a customer. So there you have it. I'm a not so valued customer.
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Scythe_镰月刃
(@Ray0Scythe) reported
@Rogers Your pro on the go service promised to deliver my device in two days, however, on the day of delivery, the Enjoy Pro went silent for the whole day and sends me an email claiming they are not able to reach me. Not only I was not able to get my device, I was also falsely accused.
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I'm Speaking....
(@meredithheron) reported
Doesn’t inspire confidence that when I ask for a status update on the service outage from @RogersHelps they ask me to fill out forms. You call them & it’s an endless loop that connects to no one. @Bell_Business is looking mighty appealing now. Maybe @TELUS ???
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Fahad Khan
(@FahadSalim) reported
@Rogers more than 2.5 hours on online chat yet no agent was available to help.
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sandy
(@oceanfrees) reported
@yurkshirelad @RogersHelps if you have a CODA 4582 modem, they had disabled OFDMA for 1 month. It was causing constant disconnects. They enabled it again today, so it's probably not coincidence. The Rogers techs know nothing about it. Go to the Rogers Community Support Forum on the Rogers website for info
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❥︎ — Miles ★
(@KISHIVES) reported
**** You wifi i fuxking hate you so goddamn much @rogers i hate you
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WalterFalls
(@WalterFalls) reported
@RogersHelps Thanks for your help! This has absolutely nothing to do with SN/ CBC or TSN! In addition, Rogers sells an NHL Centre pkg that drops all the other games on channel 431-471 GTA! Detroit game was scheduled on this pkg , channel 462 but instead Rogers had another game on this channel
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William Shredsworth
(@will_shred) reported
@RogersHelps nhl live is a trash app. I can sign in on the website and then when I try on my phone of PS4 it tells me my details are incorrect. Which they are not!!
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maggienificent
(@maggienificent2) reported
I have been with @RogersHelps essentially since I moved out on my own, almost 20 years, but wow, their inability to address the absolutely terrible internet service that I am paying a ton of money for is on the brink of sending me somewhere else
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crazy senior
(@crazysenior1) reported
@RogersBiz Try teaching customer service at your call centres common sense would be good! Rogers worse customer service for internet providers! Feel sorry if you have to explain something to them
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Jeff W
(@jeffster1970) reported
@RogersHelps @chrisheffler Perhaps they had tuned into an American channel and this still happens. Perhaps a good idea for Rogers to look into this, as it is Rogers that changes the American signal to a Canadian one. It's annoying and I do know what Chris is talking about.
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I'm Speaking....
(@meredithheron) reported
Hey @RogersHelps our business phone lines are down and there is no update one when we can expect them restored? You going to credit us a day here??
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Frankie Kennedy
(@itsfrankiek) reported
@Rogers Who literally died in my arms two days before Christmas friend in my own house all they say is sorry for your loss offered me $25 off of $1500 bill being a loyal customer for years there is no such thing as customer service anymore
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imSara
(@imLittleNobody) reported
@RogersHelps my wifi and cable boxes are both down. Please assist.
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Alain Beaudoin
(@AlainPBeaudoin) reported
@TheMemecrab @RogersBiz Covids pretty dam unlikely to kill my parents. Theyre not that old lawl. You're an ignorant troglodyte. Crawl back into your isolation cave and leave the people who want to live their lives alone. **** your pathetic
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imSara
(@imLittleNobody) reported
@RogersHelps my wifi is out and my rogers boxes are down also. Please assist.
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Frankie Kennedy
(@itsfrankiek) reported
@Rogers is the worst company in the world I paid them $700 yesterday and they’re calling me begging me for more money from a bill through a pandemic for one month that I was over charge for in the middle of nowhere for ****** Internet while I was dealing with a death of my best
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Marli Ramsey
(@pipesup) reported
@RogersHelps Terrible internet tonight. Streaming the Raptors game and I can’t get more than a few seconds of play before it starts to lag. Brutal.
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Mary T
(@bedrockbabe2009) reported
Thank you @Rogers and @RogersHelps for the all day (now estimated to continue into the evening) outage at the office with no explanation, compensation or apologies. This isn't the first time and, most likely, not the last.
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Taqrim Syed
(@TaqrimSyed) reported
@RogersHelps Sucks having to restart my modem 20x a day is there a fix?
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jessica bishop
(@jessica__bishop) reported
. @RogersHelps I have no phone, internet or cable service and am being told no one can help until Sunday ?? This needs to be taken care of sooner
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Miss Azeez
(@missazeez) reported
@RogersHelps 416-717-8118 it seems to be working now. I unplugged and waited. But it was interfering with me working from home. Thank you for looking into it! Maybe there was an outage in my area
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Hans Wontorra
(@HansWontorra) reported
It’s @Raptors game day. Was looking forward to watching them play but @Rogers decides to go down today. Service out since 10 this morning 👍
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YurkshireLad
(@yurkshirelad) reported
@RogersHelps I'm back to several disconnections each day and yet I have to tell when you to fix it. You don't need me, it's your network.