Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Woodstock, Whitby, Calgary, Cambridge, Montréal, Victoria, Edmonton, Ottawa, Nepean, Bradford West Gwillimbury, Hamilton, Dorval, Sandy Lake and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Woodstock |
Wi-fi | |
| Whitby |
Internet | |
| Calgary |
Wi-fi | |
| Cambridge |
Internet | |
| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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jasonbirn
(@jasonbirn) reported
@rogers Great timing to crash your network. It’s not like we’re in an emergency health crisis or anything.
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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RandomTweeter
(@SingulatarianX) reported
@RogersHelps Wow this is terrible!
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Jas
(@Jas_Sian) reported
@RogersHelps @Rogers Any update as to when this issue may be resolved? Been out of service since last night and phone is used for business. Monthly bill is an absurd amount to be having an outage for this long without any reimbursement for service outage like this...
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Lauren
(@laurenbv83) reported
@RogersHelps @Rogers As well as refunds to your customers. We have school to login for and business. Where is an ETA!!!!
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Gabrielle Naumoski
(@GabrielleNaumo1) reported
@RogersHelps Wow might be time to switch to Bell lol. No service for several hours and at home with a sick child.
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Charles Howe 🇨🇦
(@CharlesHowe6) reported
@RogersHelps @Rogers This is unacceptable. I pay for a service that you are now unable to provide. I’ll start calculating a prorated rebate for lost service
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Elizabeth
(@lizzyknam) reported
@Rogers this is not an "intermittent" issue. This is a complete lack of service since 2am. Thankfully my wifi still works. I won't hold my breath for a rebate for the issue. #rogersdown
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Jenn Coull
(@HPMomma1810) reported
@RogersHelps My service is completely out here in Calgary.. help
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FRENCH_BOYY
(@french_boyy) reported
@Rogers fix ******** up , I have been on no service for 9 hours now .
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Don Chooluvit 🇨🇦
(@Don_Chooluvit) reported
@RogersHelps For the love of Mike!!! FIX THIS!!! All you customers are missing important calls. Like us, we just missed a call from public health.
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gary sinclair
(@gyjycan) reported
@RogersHelps Poor service in fort Erie, getting nothing but emergency service
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TVH29!
(@TVH29x) reported
@Rogers do you know u have customers who rely on their phones for their jobs? I have not had service on my phone since 6:30 am EST. This is just unacceptable.
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JMP
(@jpreseme) reported
@RogersHelps @aredlight1 @Lynaa____ Maybe the network has a virus... Y'know, like COVID.
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Kay Babs
(@kaybeBB) reported
@RogersHelps Phone service has been down for hours, how are the millions of customers going to be compensated for this HUGE inconvenience? During a pandemic, our phones are the only way some of us can safely be social. I’d like answers please.
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Shoaib Hassan
(@sho3ibhassan) reported
@RogersHelps I’ve had no service since 1am last night. I had a Doctors appointment today that I took time off from work to get there but I can’t go now because I can’t use my phone for Directions.
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Janet L. Harvey
(@angelicrelm) reported
@Rogers @aredlight1 You brake you agreement to provide service
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BobbyJM_
(@bobbyJM_) reported
@Rogers mobile service has been down all morning... Tough day for ppl who require the service to work or participate in online school.
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FlyPlaneGuy
(@FlyPlaneGuy) reported
@RogersHelps This is pretty severe...FIDO down
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_____
(@unknown2001111) reported
@RogersHelps How come i can’t make important calls or message people through text message? When will this be fixed. I have very important phone calls to make and can’t because your service is always down. Disappointed.
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Jay Moore
(@Jaymor1974) reported
@Rogers @dubjoixmusic I think you can stop calling it intermittent now. Enough of us have let you know it has been completely down...saying it is intermittent does not make you sound less inept.
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allisonisfedup
(@allisonisfedup1) reported
@RogersHelps @Rogers This is setting me up to lose my ****.....
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GP2021
(@GP20212) reported
@RogersHelps @RealSGT You mean full blown outage?
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tanz
(@__txnz) reported
@RomanAroundThe6 @Rogers That’s crazy! Mine went down like an hour ago 😑
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Barry Weston ¦ GadgetSyrup
(@barryweston) reported
@LiveForever3017 @UnderHisEye6 @RogersHelps I pay $18 a month for Vonage for exactly this reason. **** happens...
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Miranda Pellett
(@gbswarriormom) reported
Why am I paying such insane cell phone fees through @Rogers and today I can’t even call out. I’m 6 months pregnant with 3 kids here under 7. In the case of an emergency, what do you suggest I do @RogersHelps ??
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Tiffany Anne Dragone
(@tripbagger) reported
@RogersHelps @Rogers Every Rogers customer I know. Will you be issuing credits automatically or do we all have to call? #unacceptable
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Vermillion
(@RJ_Brooks) reported
@RogersHelps Full outage across Canada I hear.
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Kitty Kat
(@katbuble) reported
For once my wifi is more powerful than my @Rogers network. That's not saying much though. #rogersdown
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David Cardoso
(@daavid_cardoso) reported
FIX YOUR **** @Rogers