Rogers Outage

@RogersHelps Are you having some issues this morning? All my Wi-Fi services just went down twice including my ignite TV.

Dear @rogers customers, THIS IS YOUR MOMENT! All those over charges for data, over priced cable packages with 150 channels you never watch, your home phone that’s on the wall, and the countless hours you’ve spent on hold with customer service. This is all for you. #Bluejays

@WeTheNorth91 Like @Rogers about to pull my pants down and bend me over the table

@RogersHelps I'm in Kitchener. I am wondering if Rogers takes it down on a regular basis for maintenance. It doesn't stay off for long, like 5 or 10 minutes, but it's annoying.

@RogersHelps Service interruption downtown Toronto?

@RogersHelps I'm not angry at your customer service agents either, or your techs. Its the fact you can charge so much but cant provide any solutions to paying customers losing 70-80% download speeds of 900Mb down on a regular basis. This is thievery and horrible service providing

@RogersHelps why? 10 months you havent fixed this ****, new modem replacement, your tests dont detect it, your technicians cant find anything. You literally do nothing but repeat the same things with no answers. So what would a DM do if you cant answer the problem?

@RogersHelps how tf do I pay for 500 down and Im currently getting 16mbps down...wired

@RogersHelps 70 minutes in I'm told there is a TV service outage in East Toronto. It would have been lovely to see a notification posted somewhere so I didn't waste my time...

I’m so sorry, @Rogers. I will never complain about my bill ever again. Take ALL of my money. Let’s go! #BlueJays

@RogersHelps How can a company for over 10 months NOT FIND the ******* problem with their service, and NOT ONE OF THEIR tracking or reporting systems can DETECT? Why am I paying for an ultimate service to a company THAT CANT FIGURE OUT THEIR OWN HARDWARE ISSUES? Cheapskates

@rayray14 @gregjoz @Rogers Damn man. It felt like torture waiting a month for my Dad to get his 12 Pro. Can’t imagine still waiting haha. Maybe ask for a refund and buy it straight from Apple?

@RogersHelps WE PAY FOR THE BEST PACKAGE AND YOU CANT GIVE STABLE ******* INTERNET TO US. WHY ******** ARE WE PAYING FOR A SERVICE THAT A COMPANY CANT EVEN FIND THE PROBLEM WITH. **** ROGERS

@RogersHelps hello. There seems to be an issue with the internet in Mississauga. Internet has been slow all evening. Is there any issues going on in the area?

@JeremyKhamkeo @RogersHelps outage around Yonge/College too.

@scottsimmie Same here, Broadview/Danforth. Asked @rogershelps they confirm at TV service outage. Internet is okay. CP24 on ch. 192 is okay, and ROD on ch. 100 works for me (at first even that was stuck.) Other tweeps downtown also seeing this.

@edpiot @RogersHelps same here - seems to be widespread. I heard back from @rogershelps that there's a TV outage (internet is okay.) They can take a cell no to text you updates. Note that CP24 on Ch.192 works. I can get ROD on 100 too.

@RogersHelps I live in Ontario near Toronto. Ive been having lag spikes where the internet is intermittent up to full speed, down to really slow speed and its been happening over the past week. I just upgraded from 150-15 to 1000-30 and the problem still persists...

@RogersHelps does the M4K postal region have internet problems, we’ve lost wifi over two hours ago and nothing seems to fix the issue. Any sort of timeline?

@_marlanderthews @RogersHelps This is something we need help with. Answer us

.@RogersHelps are there any explanations for the random outages? This is like the 3rd time this month. I don't like having to use my hotspot on my phone to get internet. A quick "is it down" check says it's not just me, btw.

@stephenlautens @RogersHelps I had this today. Ended up calling and had an appointment for tomorrow afternoon to hopefully solve my issue within 15 minutes.

@RogersHelps This is nothing new. It has been happening for years. We have had service people out to look at this problem many times. Just wasted my time as we know that Rogers can't provide what they offer and charge for. Rogers do not give a damn. @Rogers

@RogersHelps please confirm if there is an area wide cable outage in downtown Toronto. See the guide but only see blank screen. Rebooted twice now. #CustomerService #rogerscable

@RogersHelps @edpiot I've been waiting almost 30 minutes after being told in a DM I had to fill out a "time sensitive form" (that was never sent). Everyone go home?

@JeffreyLuscombe @Rogers I've been having intermittent progers roblems for about 8 months now. Starts with sound cutting out briefly, then screen freezes, then it gets worse so tv is unwatchable. Usually lasts about 45 mins then it's like nothing happened at all. They know there's a problem but wont fix

@RogersHelps Apparently service will be back up and running around 1am. Geez 🙄 I think it’s time to find a local internet company and switch too.

@G_Flow_D @RogersHelps Rep I was just chatting with said he literally just received an email saying there was a problem and crews were dispatched.

@MzMartini @RogersHelps I have the same problem at Danforth & logan

@scottsimmie @RogersHelps I just called and they have an automated recording that they are aware of the black screen issue and are trying to fix it. No details on how long it may take though.