Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 22: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Ottawa, Montréal, Toronto, Vancouver, Nepean, Calgary, Laval, Gatineau, Vaudreuil-Dorion, Surrey, Boucherville, Wasaga Beach, Mississauga, Markham and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Montréal |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Abhinav Bajaj
(@abhinavbajaj) reported
@Rogers every week internet is down and I have to call and wait for hours for technical support. Resolve this or cancel the account. I can move to Bell
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ThatGuy
(@MisterThatGuy) reported
@RogersHelps So you're not going to look into the situation? You don't care about where it's affecting customers? I'm in a public place. Look into your network, or admit @Rogers is content with **** service as long as collecting money
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Josh Dufour
(@jduf87) reported
@Rogers @RogersHelps FYI, keeping customers happy is a good way to retain those customers. This customer is definitely not happy and will be cancelling all services this week if it is not resolved and the charges reversed immediately, not on my next bill.
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Abhinav Bajaj
(@abhinavbajaj) reported
@Rogers how to cancel the account? I am not happy with the services.
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Rath Adventures
(@RathAdventures) reported
@RogersHelps Is there anywhere online to see if tower maintenance or upgrades are being done in my area? I have no service at home when I used to have 3 bars of HSPA+. Don't even have "emergency calls only" appear anymore. Towers switching to LTE giving less distance from towers?
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Chuck
(@ChuckforPM) reported
@RogersBiz @caliber_comms Stop! We don't want your ****!
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Spaz Phoenix 🇨🇦
(@SpazPhoenix) reported
Hey @RogersHelps why is all of the service in Brampton ****** UP again???
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Ken Kirkwood
(@KennethKirkwood) reported
Anyone in #ldnont having unusually bad @RogersHelps internet today? Please note I said "unusually..."
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Nichollec22
(@nichollec22) reported
@RogersHelps Rogers Credit Operations service is horrible, they talk in circles can’t get any answers. Time to complain to ccts.
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Meaghan Edwards
(@Meaghan_Edwards) reported
@CurlingZone @Rogers Hard to find a reliable internet company since Bell sucks too.
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Michael Cowtan supports Ukraine🌐
(@MichaelCowtan) reported
@RogersBiz @caliber_comms How is it when the network is down?
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CurlingZone
(@CurlingZone) reported
We apologize for the technical issues on streams this morning. @Rogers is a terrible internet company.
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Spaz Phoenix 🇨🇦
(@SpazPhoenix) reported
@strifenineteen @RogersHelps Service is dead
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Duane Payette
(@dpayette71) reported
@CurlingZone @Rogers Yup Bell sucks too
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Angus Brown🇨🇦
(@calvero1952) reported
@GlobalTV unwatchable in Toronto on Rogers cable for >1wk w varying audio + visual issues. Currently SNL audio is 8 sec behind the picture + wrong image ratio. On ch17 Global feed is simulcast; correct ratio but no sound. Told @RogersHelps looking into it for a week now.
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Chris M.
(@Dark_Rift_Films) reported
@RogersBiz @caliber_comms Get ******** out of here. I’ll never give a cent to any business rogers has to do with now.
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Chintan Amin
(@ChintanAmin13) reported
@RogersHelps Ok . This terribly worst internet is annoying me as much as it can. Please take note of this . And do the troubleshooting asap.
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J (she/her)🍁🎄☔️🧣🌲🎃
(@guentzzgoal) reported
@RogersHelps my sportsnet now account keeps telling me i don’t have an active subscription but I’ve paid?? Help
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Walk Markham
(@WalkMarkham) reported
@RogersHelps internet is down in the Markham Ontario area!!
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Judi Elbourn
(@TripleAMum) reported
from
Brampton, Ontario
Not impressed with @Rogers right now, internet and cable down and I am missing my @BlueJays 3 hours and counting
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Bigfoot78
(@Bigfoot784) reported
@RogersBiz @caliber_comms We are just in one giant open world prison... that has smaller more restricting prisons for the trouble makers... once the wardens get the rest of the security cameras up to monitor us 48hrs a day, 365 days a month, then people will see it... when its too late...
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Ricky Garcia🇸🇻🇨🇦
(@RikGarc) reported
from
Toronto, Ontario
@RogersHelps rogers Internet is the worst ever!!
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TIsOffWork
(@TIsOffWork) reported
@RogersHelps Tv and internet service cutting out every 5-10 seconds... again. Never had as consistent problems with any other service provider. I'm just curious if the money being saved on horrendous infrastructure is worth the potential customer loss.
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Sheep Calls
(@sheepcalls) reported
@rogers has to be the worst company I have ever dealt with. Every time I contact them it is a 2+ hour ordeal. It's embarrassing how bad of a company it is. Constantly let down over and over again.
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ThatGuy
(@MisterThatGuy) reported
@RogersHelps LTE fails, switched too slower network settings (3G/2G only) & able to use Last time I messaged over @Twitter & even called in to #troubleshoot, was asked to drive kms to test different areas, talk to my neighbours about their home internet - all @Rogers did was waste hours
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Robert Stacks
(@JustynDesjardi1) reported
@RogersBiz Yea, monopolized by three companies. You cant even drive. Coast to coast on what amounts to two possible routes and maintain a signal with one carrier. The whole system is a joke in Canada
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Stealthy Agent
(@stealthy_agent) reported
@RogersHelps Hey Guys, my parents' internet and TV is down in Brampton (L6Y 3V1). When will that be back up?
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Tonight the Global channel sound doesn't match the picture. It's been over a month since the Rogers Global sound issues started.
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Clyde Jr.
(@_JayClyde) reported
@JbZBell @RogersHelps I’m not only one that noticed BET had been removed, I was so confused thinking it was an error, after 2 or 3 decades ur gonna pull out cause contract issue, Call up BET n get it renewed, one channel for black ppl to watch our shows/movies is no more SMH
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🇨🇦🇺🇦 Jess 🏳️🌈🏳️⚧️(any fem pronouns)
(@JessGotLegs) reported
@RogersBiz @caliber_comms As a LONG TIME Rogers customer… this is ******* disgusting.