Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brantford, Ottawa, Toronto, Montréal, Mississauga, Midland, Terrace, Calgary, Gatineau, Surrey, North York, Vancouver, Edmonton, Winnipeg and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Calgary |
Wi-fi | |
| Brantford |
Internet | |
| Ottawa |
Internet | |
| Toronto |
TV | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Crown
(@brucecrown) reported
@natnewswatch No one cares about your empty apologies, @Rogers, @RogersHelps, issue refunds for those who didn't have access today. Imagine having a monopoly on telecommunications and still not being able to provide the service...
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Davinder Brar
(@brardavindergm1) reported
@Rogers : Rogers / Fido cellular network is down, and We can’t call or receive calls. This really bad and with this type of services in telecom. We are paying very high to get cellular services in Canada. This is not acceptable at all.
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David
(@cheekeman) reported
Both @Rogers and @cogeco both went down last night at 1am. Cogeco came back up in about 20 min. Rogers is now going on 14.5 hours and still nothing. Took over 6 hours just to acknowledge there was an issue. Not good. #rogersdown #cogecoup
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Mike Morden
(@mmorden) reported
@karen_silkwood @RogersHelps Ya wtf eh? Crazy
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john
(@johnbye6) reported
@ItsDeanBlundell @Rogers I think it’s funny you are a customer of a media company that has fired you... sucker
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Jamin C
(@Otipemisiw) reported
@walnut138 @RogersHelps I agree w everything except the “all customers” part. I know a few Rogers/Fido people who have service. I think it’s most, but it’s not everyone...
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B
(@Britt_MEC) reported
@Rogers like HURRY UP AND FIX THE NETWORK. #worstcompanyever
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ashten bryson
(@ashten_bryson) reported
@Rogers network down on 2 devices help me @Rogers
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Ax
(@EvloserResolve) reported
@Rogers @_annngxo You don't need us to message. You know exactly how long this has been down for and for whom. Compensate everyone!
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tenplus5nothing
(@EmceeWind) reported
Hey @rogers there are currently 10.9 million Canadians without wireless voice or data because you failed to include redundancy in your network. This is the second time it's happened. It's affecting all you customers and is a MASSIVE nationwide outage. WTF? FIX IT!
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Jeremy Sakamoto
(@jsvsakamoto) reported
You know what’s less than awesome? Attempting to book a COVID vaccination based on revised government criteria but you can’t book it because you can’t receive incoming texts to verify your cell number. It would be great if @Rogers @RogersHelps got the issue figured out.
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Tony Fernandes
(@b4imcool) reported
@RogersHelps I dont want apologies. I want results. Fix this **** cause you are causing me to lose money. When I am late with my payment, is an apology ok?
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Dean Swanton
(@deanswanton12) reported
@RogersHelps @Rogers In a time where so many people use their cell phone as their main phone and their main way to communicate this is totally unacceptable. It has been hours and hours. There better be some compensation for the loyal customers who have overpaid for cellular service for years.
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Bleacher Bum
(@bleacher_bum) reported
@RogersHelps When we will service restore?
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Kam
(@Kam88454686) reported
@RogersHelps @nilouscotch This is pathetic. How can I change my provider to Bell if I don't even have service. This is beyond acceptable at this point.
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Kashif Kalam
(@kashifkalam70) reported
@RogersHelps I hope you will not recover the cost of this interruption in service by increasing future bills.
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Carlos Maldonado
(@CMaldonado78) reported
@RogersHelps This sounds like a directed DDOS, I've been without service since 3am. And I can't believe that a huge company like Rogers can't get their crap together and get their customers back online quick. Shame!!! Freedom here I come
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Rita
(@agent_bubble07) reported
@RogersHelps @nilouscotch Were you hacked or what ******** is going on??!!!
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katie
(@mgckatie) reported
@Rogers had issues since I started my service in March, my tablet won’t connect to any service and my phone struggles to connect in most areas I’m in. Today is unable to work or have a working cell being 8 months pregnant I NEED my phone working. I hope to receive compensation.
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curlyhead_e
(@curlyheade3) reported
@Rogers I’m tired of this bullshit! I work from home and I have no service and I can’t make any calls! This is going to be the second work day in which I cannot work, phone family, etc. Im definitely gonna need a credit off my bill. This is not right!!! I pay 164 for what?!
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Daryl Brown
(@DarylBr06413071) reported
@DerekCo21998692 @RogersHelps @CaptainAdam99 Agreed 👍 it's cool when they mess up but miss a payment and they treat you like a monster.
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╟TPwn╢CLAYMOR3QU33N ♋🎮💉🍊 🌻🦋🌞🤌
(@xFEISTYCANUCKx) reported
It's nuts im not with @Rogers but bcuz they are money hungry and buy everything @Fidomobile is down too so we allll screwed today!!! 😤😤😤
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Daniel Morelli
(@Morells09) reported
@RogersHelps Alright this is getting ridiculous now... it’s been almost 12 hours, some of rely on our cell phone service to make a living, did you know that?
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/eternity
(@desi_canuck) reported
@RogersHelps @aredlight1 @Lynaa____ apparently you guys need a new team. Pathetic garbage overpriced service
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Simr
(@Simer_Sahni) reported
@Rogers @RogersHelps Still no ETA!!! It’s been almost half a day now. Will you be compensating us for the loss we had to deal with due to your service being down.
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Ryan Pender
(@PenderRyan) reported
@ItsDeanBlundell @Rogers I agree @ItsDeanBlundell , we understand that “**** happens”, but tell us what “****” we are dealing with, and when the “****” should be fixed!!!
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ShirleyY
(@shirleyyc_yyz) reported
@Rogers @GShah2 @JJerry95 Still have no cell phone service ... been over 10 hrs
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Xiao Zhan fan Canada🇨🇦
(@Ivy93862491) reported
@RogersHelps @Rogers Until now, my cellphone is still no service! How long will you take to fix the problem? @RogersHelps
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Rita
(@agent_bubble07) reported
@Rogers were you hacked or what ********