Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kitchener, Bowmanville, Toronto, Montréal, Moncton, London, Thornhill, Calgary, Surrey, Abbotsford, Guelph, Ajax, Ottawa, Brantford and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Bowmanville |
TV | |
| Bowmanville |
TV | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Cooper
(@DerekCo21998692) reported
@RogersHelps Fix your ******* service I'm losing a lot of money today because of your garbage service!!!
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lola
(@lola_1900) reported
@jgamblin_ @RogersHelps I ordered a new phone last night, and this happened. What an absolute ******* joke. Although it’s been over 16 hours without service so I’m positive they’re all happily laughing with their billions.
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Salman Feroz
(@SalmanF72645781) reported
@Rogers @RogersHelps Is anyone else having issues with receiving or making calls? I am unable to receive any calls or texts. Why is Rogers the best network in Canada having service interruption?
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James Castillo
(@Verbalfury) reported
@Canadian_mom73 @RogersHelps Rogers doesn’t know what customer service is.
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Charity Keller
(@charityjkeller) reported
@Catmpacheco @lola_1900 @RogersHelps I heard that some Telus users experienced a similar situation about a week ago. Sucks this is happening but that's technology unfortunately.
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Melissa Popadynec
(@MPopadynec) reported
@steph_simeone @PeelPolice @Rogers If you had to call 911, your phone would try to connect to any service available - just don't hang up on them as they can't call you back.
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Californiaherrmy
(@Californiaherr1) reported
@RogersHelps @Rogers I work in healthcare and provide service to sick and vulnerable people in my community. I have over 200 staff and all of them have work phones with rogers plans. At this point, we have hundreds of missed visits and missed safety checks. This is really quite sad. Thanks Rogers 👍
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Ky✨
(@LaKyona_) reported
@Rogers Fix up, fam.
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Erika Piercey
(@erika_0310) reported
@RogersHelps My phone has been down since about 2am. And from what I am reading it’s all across Canada. If my phone was down for a few minutes then fine I get that, but 9 hours?!?! You can’t call or text. You can iMessage when your in wifi. You need to fix this ASAP!!!
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Zander Doyle 🏳️🌈
(@zandoyle_) reported
@RogersHelps how many customers are down? #rogersoutage
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Joana Marques
(@JFMARQUESS) reported
@RogersHelps @Rogers how much longer until this problem is solved?
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Kimberly Ramrayka
(@TwinGirls0925) reported
from
Vaughan, Ontario
@Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡
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Patty C
(@pattycake91) reported
Trying to communicate with @DunnMoney12 during a @Rogers & @Fidomobile outage is proving to be equal parts hilarious and frustrating
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Joe Strayberg
(@JoeStrayberg) reported
@RogersHelps @RogersHelps Hello, when will the cell phone service be back up?
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Vlado Bogoevski
(@BogoVlado) reported
@RogersHelps Having phone for a business waiting on hold at customer “care” 4hours and giving up , don’t look on other solutions except to go to bell where I have no problems years ago.
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tori piche
(@tori_piche) reported
@Rogers when will the network be back?
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Brandon Arneson
(@coolvehiclefan) reported
@Rogers nothing like waking up an outage to my services, no data and for calls and texts it works then it stops, makes me wish I had a backup plan, hope it's fixed soon
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Sascha
(@Sascha919) reported
Cell service would be nice @RogersHelps
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kenz💞
(@kenzie_coombs) reported
@RogersHelps @Rogers I have no service
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Alex
(@delayedprogress) reported
Decided today would be the day I stop procrastinating and make all the phone calls I've been putting off and @Rogers service is completely down hahaha **** is that a sign?
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Chanel
(@LilRed_Tweets) reported
@RogersHelps Struggles with txt, data and calling over here (Mb) any idea when service will be fully restored?? Also, will there be credits for service interruptions?
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infernalsummer
(@infernalsummer1) reported
So MY phone is down, but MY MOM’S works. We are in the same postal code both with @Rogers. The only difference is that I have not gotten my Covid vaccine and she has. I want my 5G chip dammit! *stomps*
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Michael Cadoch ♉️
(@michaelcadoch) reported
@kumquatkaylaa @Rogers @RogersHelps My texts and calls haven’t been working since midnight last night! The fact that we pay legit an arm and a leg for service in this country and still have to deal with this is beyond me.
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Rebecca Lewis
(@cadenzaphoto) reported
@steph_simeone @PeelPolice @Rogers 911 works even without a SIM card. Your phone will pick up another carrier. Just don’t hang up before you make contact. They can’t call you back.
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drmunirq
(@drmunirq) reported
@RogersHelps @charityjkeller @joshjimenez_ Outage is in Manitoba too
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eric
(@eric46044525) reported
@RogersHelps Perfect is there any possible way to fix this ? My mom died yesterday and I’m supposed to be speaking with funeral directors and lawyers today but I guess not.
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monocle
(@klenicles) reported
@RogersHelps still have no cell service. How long will this last for?!? It’s serially impacting my day!!!!
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Siddhartha Reddy
(@siddhu4a5) reported
@RogersHelps Hi we know rogers is trying to resolve the issue, but can we know the reason why this has caused. Did you loose a satellite or so... ridiculous
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K ✨💜
(@kumquatkaylaa) reported
@michaelcadoch @Rogers @RogersHelps Omg that’s absolutely ridiculous!!! And they are impossible to reach sometimes too. There’s no reason we should be dealing with this **** with their absurd prices
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Dr.Eleanore
(@DrEleanore1) reported
@RogersHelps Speakout network. Down the last hour. Was sketchy earlier this AM