Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Fredericton, Toronto, Montréal, Collingwood, Courtenay, Surrey, Vancouver, Calgary, Ottawa, Brampton, Mississauga, Cavan Monaghan, Newmarket, St. Clair, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Fredericton
|
TV | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Montréal
|
Internet | 3 hours ago |
|
Collingwood
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymoose (@nite_awol) reported@Canucks @Rogers FIRE WHOEVER SUGGESTED DORION WAS A GOOD CANDIDATE YOU STUPID IDIOTS.
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Nickolaus (@NickOrMapie) reported@BreakerStrength @RogersHelps Based rogers user! Same issue here been going on since 1am
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Bradley (@bradparker25) reported@Canucks @Rogers Here’s why you didn’t get #1 overall Your team sucks Your organization is a disaster Your jerseys are terrible Your practice facility is a joke Your hands on ownership thinks he knows more the NHL GM’s
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LeafsBro (@Mk24466) reported@CaseyToGo @TorontoFCMR It'll only become worst the more stake @Rogers gets in MLSE
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Paul Walsh (@Paul__Walsh) reported@ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.
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Tyrone Leon (@tbone_84) reported@Canucks @Rogers I sure hope you didn’t charge these poor people to watch that bullshit catastrophe.
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Agent Provocateur® (@Provocative_one) reported@Canucks @Rogers I hope after this sham of a lottery draft, every single person in that lineup, after seeing the rigging that took place to rob Vancouver and watch them slide down the board once again, they walk away from the NHL as fans.
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Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Customer service is ridiculous! I’ve been waiting for over 3 hours as we have had no service for 2 days now, yet your website states no outages! Yes bill is paid, whole building out and nothing is being done! Give me one reason why I should switch internet providers?
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KEELOW (@1Keelow) reported@RogersHelps @miller5252 How about 8 days ? Going on over 192 hours of no service. Let me know what bot answer you have for me
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Call me Sully 🇨🇦 (@paul__sullivan) reported@RogersHelps We'll see. System problems didn't allow them to complete the work and they promised to call back in a day or two with confirmation. 🤷
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Bonnie Lee (@stitchlady) reported@Rogers The sound cuts out the beginning of the game and sometimes during the game. The same happens on some other channels, but infrequently. NBC has pixelating and problems with the picture for months already. I’ve had all my equipment checked and changed.
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Vinny J (@BanditVinny) reported@Canucks @Rogers The luck of this team is dog ****. Why do I even bother any more. We needed that number one.
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Arthur Zhou (@Arthur632563042) reported@RogersHelps Old iphone and old ios system works fine,only iPhone 17 series ios 26.4.2+rogers newest version have issues with hotspot dns error.
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SG (@allkindsXO) reported@CGhembu @RogersHelps No solution
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Zach (@zachnhso) reported.@Rogers never claim you’re the best ISP again that’s false advertising
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Sid T (@sidcedar) reported@RogersHelps Fix your ******* website that keeps looping in circles sign in login sign in login sign in login only to be told to call the ******* dumb *** ******* number and your representative doesn’t even know ******* anything. Poor, useless ******* company.
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Arthur Zhou (@Arthur632563042) reported@RogersHelps I am using an iPhone 17 Pro Max. PLS read all my comments and Apple and Reddit posts. The issue with Apple iOS 26.4.2 and carrier version 69.1 is that the hotspot has problems, and devices connected to the hotspot cannot use any DNS.
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Greg Weir (@CrescendoCove) reportedYou know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.
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Kats (@TheNutterDrawer) reported@Rogers home intetnet’s been down and I’ve been on hold for TWO HOURS trying to get thru to support. Your service ******* sucks!
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Graham Mansfield (@frag123456) reported@Rogers So let me get this right....you offer other customers $60 1G internet but my price on renewal goes up $15 to $115 a month for just internet.....god damn greedy assed criminal company.
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Arthur Zhou (@Arthur632563042) reported@RogersHelps I tried below steps but no luck: Reset Network Settings (iPhone + all devices) Reset hotspot/APN settings(change to mobile.apn) Toggled Maximize Compatibility ON/OFF Change manual IP, proxy, many other DNS Removed all VPN profiles All DNS can not work normally
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps The problem is I cannot receive the MFA code. It will not come to me. The backup is useless. So I cannot access email at all. On a cell, on a computer, on a tablet. Like how many hours should this take?
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Kats (@TheNutterDrawer) reported@RogersHelps Also, two different people answered and BOTH said they were not the “right” internet dept to help em. So after spending over 2 hours on hold I have to wait to be transferred a THIRD TIME. I don’t have another hour to waste on this BS.
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Canadian Bacon 🇨🇦 (@oneactioncat) reported@Canucks @Rogers Of course the fking leafs get #1 **** the nhl & **** the cfl for their asinine changes.
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Heldy (@HeldyCarvalho) reported@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.
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Melissa🍁 (@123mung) reported@RogersHelps Hi why’s my internet connection in and out ? I tried everything and it is not working. Newmarket area.
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Matthew Kendrick (@Ch9seFan) reported@RaceCanada_ca @Rogers @RogersHelps I know but On TV trucks are on Fox so we shouldn't have an issue.
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Debbie 🇨🇦 (@DeMureDeb) reported@Rogers two different calls to reach 'support" and still no answer, totally 6 hours waiting.
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Livestream panel to explain a lottery you only need because the team was awful. Stop dressing this up like content anyone should care about.
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Wayster1974 (@wayster1974) reported@yyzsportsmedia Jonas you were just posting about @Rogers service. You think they care what fans think of their hires, or the product. Look at the phone, internet, cable service, TV stations, reporters, broadcasters People keep buying what they sell, why make the product better? @sportsnet