Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Guelph, Wasaga Beach, Collingwood, Maple Ridge, Burlington, Welland, Edmonton, Toronto, Whitby, Medicine Hat, Mississauga, Richmond Hill, London, Woodbridge and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Guelph |
Internet | |
| Wasaga Beach |
Wi-fi | |
| Collingwood |
Phone | |
| Maple Ridge |
TV | |
| Burlington |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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سونيا
(@NourhanMoaaness) reported
@RogersHelps this is ridiculous my new SIM card hasn’t been activated or 10 hours now and they deactivated my old one too and chat agents keep saying it’s outage. How long would take you to fix outage I can’t work !!!!
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Ramin B
(@ramin_babaee) reported
@Rogers I have reached customer service multiple times. They transfer to technical support and then no one answers the call. Very frustrating!
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Nathan Maillet
(@N_tothe_ATE) reported
@RogersHelps never had this bad of customer service. Good chance I will look to change my service provider tomorrow
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Allan Lee
(@Lucidfuel) reported
@RogersHelps is Fairchild tv down in brampton? It hasn’t worked all week.
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𝐾𝑎𝑡ℎ𝑦
(@peggypoohkathy) reported
@Rogers any idea when the call center service will be up and running again? I’ve been trying since 7a.
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Lori Lajeunesse
(@LoriLajeunesse) reported
@SmrtAleks @RogersHelps They have no customer service skills
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Betty Ryzner-Madsen
(@BettyRyzner) reported
@markscheifele55 @NHLJets @Rogers Seems like there's folks out there that aren't true fans and prefer to tear people down instead. Sad to see.
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Wayne
(@waynoldu) reported
@RogersHelps I almost feel like waiting it out just to see how long they will ******* over for. Maybe start taking bets. Do i hear 8 weeks? 12 weeks? Theyve already started charging me for the phone, even though they dont have any LOL
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ReklessCruise
(@ReklessCruise) reported
@Rogers why is it that my internet drops like 5 times a day? The internet has dropped twice in not even the past 20 minutes. Even when getting a technician to “help” nothing changes! This is unbelievable
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Jimenez Cricket
(@GTAdross) reported
Thanks @RogersHelps for going down during football Sunday. My switch to Bell can't happen soon enough.
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Sharman Howes
(@showes7) reported
@RogersHelps Hmmm…seems @RogersHelps says it may be fixed “this week” Glad I got other offers from media companies by posting this issue .I will have “this week” to investigate alternatives .@CRTCeng
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Wayne
(@waynoldu) reported
Its looking like its gonna take 5 or 6 weeks just to get a Z Fold3 from @RogersHelps when every other carrier and samsung has them in stock. Do yourself a favor and skip buying anything from Rogers, spoiler alert, they dont give a ****.
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Ramin B
(@ramin_babaee) reported
@Rogers I have spent 6 hours on the phone yesterday and 4 hours so far today to resolve my internet disruption. If this is not lack of customer service, what is?
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jessica
(@sleepyyjess) reported
@Rogers I can’t name a single time where I’ve been satisfied with your internet service 💀💀💀
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Lindsay Bell
(@belllindsay) reported
.@RogersHelps Just spent 3 hours trying to upgrade husband's phone. Rep couldn't get new phone to "connect" - meanwhile, watched other people walking out with their new phones (different rep). Then told there was a "problem with the system" - um, how were the other folks...1/3
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La!ne
(@DrivingLaine) reported
@RogersHelps I have not. Your app isn’t on the Samsung smart tv. Which is why I bought the firestick. I hope this won’t be a recurring issue!
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Angus is opinionated.
(@AngusByDesign) reported
@RogersHelps I suppose after years of experiencing abuse as a former Rogers employee, repeat customer and someone with tenure, I'm a bit tired of the hundreds of dollars you've seemingly been increasingly unapologetic about taking, keeping, and cancelling folks otherwise. Sucks. Advantage you
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penandhand
(@thepenandhand) reported
@RogersHelps Not yet resolved.. after 2 frustrating hours, the tech support confirmed that the problem could be with modem, now waiting for a technician.. scheduled for Monday.. due to this issue , I can not login to work on Monday..
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Jackie_RK
(@Jackie_RK) reported
@RogersHelps Hey, is your phone service in Winnipeg down right now (4:46 pm)?
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Brad Lister
(@AllPopGuy) reported
@RogersHelps I am down in St Thomas
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ORK from Dork
(@DorkFrom) reported
@RogersHelps Tell **** face who said in good will we will remove the bill! Can I have his phone number so I can harass him for 2 ******* years! Rogers Fido harassed me for 2 years over something I am not legally responsible for!give me Pam Popes number so I can harass her 4 2 years! FU
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Angus is opinionated.
(@AngusByDesign) reported
@RogersHelps I don't know, I'd say the very least is to return my money that was frauded, mislead, misdirected and then implied that I was seeking more than I deserved. It's likely hilarious to think companies give a **** about making up for poor actions or retention. All the best. Thanks.
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ReklessCruise
(@ReklessCruise) reported
@RogersHelps why is it that my internet drops like 5 times a day? The internet has dropped twice in not even the past 20 minutes. Even when getting a technician to “help” nothing changes! This is unbelievable
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вαѕѕαм αнмє∂™
(@BassamSays) reported
@crtsdsnkrs @SwizzleGizzle @Rogers You know how these companies are, will go to whatever extent to lure people in lol Hopefully CRTC can do something about this monopoly, plans should never be so expensive to begin with
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سونيا
(@NourhanMoaaness) reported
@RogersHelps I can’t see any reports of outage.
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Ramin B
(@ramin_babaee) reported
@Rogers 3 days without internet and no one is helping. Made 10 calls to Rogers customer service, waiting betwee 30 minutes and 1 hour per call. Still no internet. Extremely poor service. Lost work time due to no internet.
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ORK from Dork
(@DorkFrom) reported
@RogersHelps Do you always harass sick elderly people for something that they are not legally responsible for! Good will harassing a disabled sick elderly man over something that he not legally responsible for 2 years! Fire Pam Pope! That’s good will I offered to teach customer service
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Hunish
(@Hunish_J) reported
@RogersHelps our tv service has been out all day. Downtown Kitchener
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Aleks #StarfishClub “You Matter”
(@SmrtAleks) reported
@RogersHelps I’m still frustrated. I’m told one thing by customer care last night and rep at the store says different. Including 2 tweets, plus speaking in person, 2 on the phone and on hold for another, it’s a total of 14.
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Tanya Manoryk
(@TanyaManoryk) reported
@RogersHelps Is there currently an outage in the Ottawa area?