Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: London, Brampton, Toronto, Nanaimo, Cambridge, Edmonton, Ottawa, Burlington, Nepean, Mississauga, Tweed, Georgina, Orillia, North York and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Brampton |
||
| Toronto |
Internet | |
| Toronto |
Internet | |
| Nanaimo |
Wi-fi | |
| Cambridge |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brittany Olson
(@beeolson44) reported
@RogersHelps my calls are dropping this morning (have full bars) - is there a tower issue near Nanaimo or is it just me?
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Jules Philip
(@chuchua75) reported
@Canucks @Rogers I don't think I should support this until 1st First Nation Night is thought of
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Heidi Irion
(@HjIrion) reported
@Rogers how do I contact you to tell you one of your lines is down in my backyard after a storm? Doesn’t seem to be one of your options
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Jo E.
(@j0_mAmA) reported
@RogersHelps Is there an outage in east London? My cable TV is gone completely.
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Justin Time
(@SubwayOperator) reported
Yahoo Rogers sucks @RogersHelps down again
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Paul
(@nizon) reported
@RogersHelps it would be cool if wifi calling was reliable. Since your cellular network is far from it.
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pamela gallinger
(@anaofthemoon) reported
@RogersBiz have had ongoing issues with our cell phones - spoke to a tech earlier and now we have NO cell service. HELP!!!! "sim not provisioned"
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Bart
(@BartMLL) reported
@Lindo_Cafe @Rogers @TELUS Telus has a service you can turn on: any unknown number calling you goes trough voice verification (“to get connected press 3”). Only if this verification is done, your phone starts ringing. Robo-calls are not able to go trough this. Not a perfect solution but better than nothing
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PGB_tiredoftheinsanity
(@pgb1477) reported
@RogersHelps Unable to log on to NHL Live. The space for username and password is missing on sign in page
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Leah
(@letinaudience) reported
Does anyone know if there’s an internet outage with @RogersHelps in Toronto? My Internet hasn’t been working today
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Marissa “It’s almost my birthday” Loewen
(@stuporstar) reported
Really appreciate @IKEACanada’s text/emails to know when item is being picked and delivered. @Rogers really could hire me for a customer success director position so I can help them make more money. I have no way of tracking the status of my phone order or where I am in line.
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Dorian
(@DCarlmikael) reported
@Rogers trying to contact you because you overcharged me but the app is not working and we can't access your site from Brazil!? What kind of antiquated tech is this. Pls have someone contact me!
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mightysun
(@mightysun1) reported
@RogersHelps #Toronto #customerservice still they send a technician who refuses to do rapid test at retirement home. They don't follow protocol. Ridiculous service. 2nd time...
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VGMStudios
(@vgmstudios64) reported
@RogersHelps TV just went down in barrhaven. What's going on?
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Heidi Irion
(@HjIrion) reported
@RogersHelps how do I contact you to tell you that one of your lines is down in my backyard after a storm?
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Marissa “It’s almost my birthday” Loewen
(@stuporstar) reported
@Rogers I don’t want to have to DM every day. I want to be able to login to My Rogers and check it every 5 minutes like I do every other thing I buy
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Craig Hunter
(@craighunter_) reported
@RogersHelps Internet has been going on and off the last 24hrs (currently off). Downtown Toronto (Spadina and Richmond). Known issue?
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Merengüe
(@nto_Cabrera) reported
@RogersHelps is your service down for downtown by Peter St & Adelaide??
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Stefan Ottenbrite
(@StefanM411) reported
Hi @RogersHelps how are you doing today ? please help me understand why I have been on hold for 90 min
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Valentin Duminica |🇨🇦|
(@GVDuminica) reported
@RogersHelps Any chance Rogers will offer any time soon the Apple Family Setup service for Apple watches? Like Bell and Telus do?
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Jessica
(@xo_jesiii) reported
@RogersHelps is there an outage? My wifi hasn’t been able to connect for 30 mins now (I need to work and I tried restarting the router, all the steps your tech asks us to do). And then my phone data stopped working so I couldn’t even hotspot. Help!
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Jimmy TwoTimes
(@Jimmy2Times78) reported
@RogersHelps No Land line, no cable last 2 days. I am in the Scarborough area. M1B area code. Please advise if there is an outage?
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❤️ Debbie ❤️
(@silk_serif) reported
@Rogers internet has been down all morning in Centertown Ottawa. I need to be at work. Any idea when you’ll be able to fix the issue?
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Scoots
(@Bigwilly1827) reported
Funny how @Rogers / @RogersHelps slowly decreases your wifi capability after you cancel your home phone and some TV services because they are not affordable anymore. Then send you emails to say your modem is out of date and you need to upgrade to ignite. 😡💰
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Melanie Leitner
(@melanieleitner_) reported
@RogersHelps I’m at a loss for words. It’s taken almost a month to resolve what seems to be an incredibly simple issue. As a long standing customer, your service is super disappointing.
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Scoots
(@Bigwilly1827) reported
@RogersHelps I've already been told to upgrade to ignite for faster service as I've been told my current modem is outdated. Problem is, increase in bill when our service was good until other services where canceled. Strange.......
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pamela gallinger
(@anaofthemoon) reported
@RogersBiz I am unable to get through to any call center. I will not pay for service I am not receiving. I requested new sim cards and was told they would take up to 10 business days to arrive - now I have no service. why would the sim card be shut off before the new ones arrive?!?!?
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Christine Mak
(@pxlbarrel) reported
@RogersHelps I finally go through to tech support by phone and they confirm a total outage in the area. I’m in north Richmond Hill.
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Shariq
(@shariq_jamil) reported
@RogersHelps Internet has been cutting out constantly for about 3 weeks now, DM'ing account details, could I get some help please?
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Lindsay Lootsma
(@Lootsysgirl) reported
@RogersHelps Internet down. Trying to get support. 3 dropped calls , a rep@that stopped replying snd an endless loop of support staff that don’t deal with ignite. Great customer service @RogersHelps