Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 26: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kitchener, Toronto, Newmarket, Brampton, Ancaster, Surrey, Mississauga, Brantford, Scarborough, Montréal, Saint John, Wasaga Beach, Vancouver, Whitby and Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Kitchener |
Internet | |
| Edmonton |
Internet | |
| Kitchener |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Gowette
(@digemden) reported
@rogers your service is abysmal.
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Andy Chalk
(@AndyChalk) reported
Coming up on seven hours with no internet in Tillsonburg, @RogersHelps. That also means no television and no telephone. And no explanations so far, either. Bad service and bad support in equal measures.
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****
(@DhVanderven) reported
@RogersHelps Where is my ******* internet and cable ********....I'm so tired of you pathetic crap *** service. I will not pay my bill for months then I will **** you on it pricks. I'm done
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daniel niemi
(@danielniemi) reported
Thank you @Rogers customer service and technician (Oshawa)for your amazing support today helping my sight impaired mother reset her cable. Mom mentioned the 2 employees she dealt with were patient and kind. 🙏🏼
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Lisa Brandt
(@lisambrandt) reported
from
Central Elgin, Ontario
Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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Brenda Jones🍁🌻
(@BrendaJJones24) reported
@RogersHelps No TV or internet or home phone. Not great data service on my phone either. Hopefully it's fixed soon. There are too many outages affecting all our services
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☠ M!SSY ☠ 🇨🇦
(@missyh666) reported
@Rogers service sucks big time. Have had no service for over 6 hours now!! Fix your ****!
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Sissy Stephanie
(@SissyStephanie3) reported
@missyh666 @RogersHelps Ugg that sucks Goddess. Hope it gets better soon
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****
(@DhVanderven) reported
@RogersHelps You asshats just had a big outage a few months ago and now this bullshit. Consider my cable terminated fuckwads
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Dan Gowette
(@digemden) reported
@rogers why don’t I have service....again?
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Andrew VanZandt
(@Andrew_VanZandt) reported
@RogersHelps cellular internet down??
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Platcheetah
(@platcheetah) reported
@missyh666 @RogersHelps Hope you get service back soon 🥰
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Canadian Broncofan
(@Kkbroncofan) reported
Just spent almost 5 hours on the phone with @rogers and absolutely nothing accomplished. Customer service at its finest !!! Embarrassing
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D.P. Photography
(@Photography_DP) reported
@RogersHelps haven't been able to send or receive texts since 5pm last night. Happening to other I know as well, is there an issue? How do I fix?
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Musk Sucks
(@HoofHearted420) reported
@Rogers So another outage, what the hell is going on. People work from home and every hour down is a loss of income, productivity, tax dollars. @theJagmeetSingh @JustinTrudeau The internet needs some new regulations so outages don't occur.
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Chris Underhill
(@Chris_Tillyburg) reported
@Rogers you guys doing anything to fix huge outage in Ontario, London to Toronto pls area!!!! This is sad and no fixes or problems communication to users…..
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Joseph Kingsbury
(@jkingsbury15) reported
@RogersHelps is there an ETA on the outage for Tillsonburg? N4G been without service since 5:30aprox.
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Dan Gowette
(@digemden) reported
@Rogers Wow! Service down again. Good thing I have @TELUS for my business phone!
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Andy Chalk
(@AndyChalk) reported
@RogersHelps Seriously though, how long does it take to figure out the problem? And how hard is it to make that info available? And why does it seem so difficult to keep it happening in the first place? (I know that last one really isn't your department but this is incredibly frustrating)
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M
(@marshabinti101) reported
@Rogers not only send two of my brand new iPhones order worth over $3000 to a wrong address now their service rep rudely ended the chat with me without providing any resolution #screwtheconsumer #badcustomerservice #incompetent
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Niki Ward
(@nikimarie82) reported
@RogersHelps my Apple Watch is stuck on “activating” for Cellular - I’ve had it for a while & it was connected yesterday - and today it is now not working?! I have DM’d you.
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🏒 Jeff Gwyn
(@superjeff63) reported
@bobo200 @Rogers There seems to be issues in all of southern Ontario...I saw tweets from Toronto to Windsor...hard to say.
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Dan Reintjes
(@bobo200) reported
@superjeff63 @Rogers It doesn't take almost 8 hours to fix the issue, this is wild, because it's small town southwestern Ontario they don't give a ****
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☠ M!SSY ☠ 🇨🇦
(@missyh666) reported
Still no service @RogersHelps !! It's been out 12 hrs!! I've got important stuff to do that requires the use of my home internet. What's going on? Tillsonburg/Woodstock area!!
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Ray Labelle
(@RayLabelle) reported
@Rogers how can I return my recently installed equipment and cancel my service from Nov 11? I was scammed by the tech and the wait on phone is 2hrs
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V
(@Vict0ria_Ann) reported
@RogersHelps Service outage in the V4C area? Emerg calls only for the last half hour.
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Hiwot Melkamu
(@melkamu_hiwot) reported
@Rogers is still a problem over Canada network problems ? When are you going to fix it?!
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Spencer Sills
(@tillsonburgguy) reported
@RogersHelps Why for you can say it's only me, offer a technician and take more of my money when my entire town is down.
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🏒 Jeff Gwyn
(@superjeff63) reported
Hey @Rogers any word on service being restored in southern Ontario Woodstock/Tillsonburg area? Been out for over 7 hours. So frustrating.
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TorontonianEXpat
(@darbo66) reported
@Rogers @RogersHelps Sent a DM. Any available updates on the N4G3S7 #rogersoutage ?? It’s been 10+hrs… no recent updates at the call-in centre? Still no ETA? Ppl have businesses and class online soon. Help! Or credit my account PLEASE! #Riddiculous