Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (54%)
-
Wi-fi (15%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Newmarket, Oakville, Calgary, Whitby, Edmonton, Bowmanville, Kitchener, Toronto, Barrie, Fredericton, Ottawa, Mississauga, Brampton, Montréal and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Oakville |
Internet | |
| Calgary |
Wi-fi | |
| Whitby |
TV | |
| Edmonton |
Internet | |
| Bowmanville |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Career Strategist 🇨🇦 | Paula Cowan
(@HPaulaCowan) reported
Anyone else have a Rogers internet outage in North York? No internet for almost an hour. @RogersHelps #NorthYork #GTA
-
✌️
(@Giingy9) reported
@rogers your internet blows. Figure your **** out
-
Bassman
(@DavidShawn6488) reported
My god @TSN_Sports and @Bell are you not a Telecommunications company it seems like every time lately that you and @Rogers have a Hockey game on be it in Toronto or Sweden your feeds are garbage what is it that people are paying these ridiculous prices for YOU SUCK
-
whatsittoya
(@Murfam4) reported
That’s it @RogersHelps I’m switching to Bell Fibe once they finish running it down my road. Maybe they will have more reliable internet. These almost daily outages with Rogers are ridiculous.
-
Shannon C. Denny
(@SCDenny) reported
@Bell Please explain why I’ve been waiting since 8am today for a technician and after calling twice, there is now an issue with my ticket and no one is dispatched? 13hr service window is NOT ACCEPTABLE! @RogersHelps
-
Shawn Malhotra
(@shawnm1981) reported
@RogersHelps - just when I thought Rogers couldn’t get worse, I’ve spent 7 hours on hold and a useless trip to a store and nobody can help me move or cancel my home monitoring. What an awful experience. Current wait time another 1 hour.
-
Keegan Young
(@KeeganThomasY) reported
Love the irony behind @RogersHelps strategic method of providing NO help or anything remotely recognizable as ethical customer service. I’ve disputed an issue for a year and I’m still getting disconnected or a dropped line with a service specialist every time. Every. Damn. Time.
-
ALessanDrO
(@cherpingsalbert) reported
@RogersHelps internet is not working in Woodbridge area. It has been going on and off for us.
-
AlienRas
(@Razberious) reported
@Rogers No, I'll just cancel when I have energy
-
Camilo Yepes
(@seewhy89283259) reported
Hey @RogersHelps my internet is down again. I tried calling technical support and the response I got was they can’t look at my account at the moment due to maintenance and I should call back in about 4 hours. Your reliability and customer service has done nothing but go downhill.
-
The Go2Guru Inc
(@thego2guru) reported
@RogersHelps the fact that I have now been on hold to cancel something for 2.5hrs on a Sunday May mean your business is not doing well! #frustratedwithrogers
-
Saiyan
(@Saiyan1032) reported
@RogersHelps you guys really need to get your stuff together. These outages are far too frequent. I live in Toronto, Canada, GTA area and the internet has been out for 3hrs or so. Which means nothing works since all your equipment is wifi dependent. Are you finding a solution?
-
IronBangle
(@1ronBangle) reported
@CachedTweet ChatGPT can write more human sounding tweets. Also internet resolved.. Turns out @Rogers has issues with its routing to @Restreamio ingest servers, but luckily support was able to help identify it and offer a workaround.
-
Габриэла ☭
(@thatssogabee) reported
@RogersHelps internet outage in richmond hill, second day in a row!
-
ALessanDrO
(@cherpingsalbert) reported
@RogersHelps two weeks until the next appointment available for service. Is this for real? Customer service is at a all time low for @RogersHelps
-
Barry Stein
(@barryjamesstein) reported
@TSN_Sports @Rogers how about you let us watch the CBS and ABC and NBC US channels that we pay rogers for instead of putting your crap on them!
-
Andrew Goldenberg 🇨🇦🇺🇦
(@GeekyGoldenberg) reported
If only service providers were forced@to provide a way of canceling services online without having to speak to someone… instead I’ve spend 3 hours waiting for @Rogers to cancel my services….
-
Doug Hamments
(@DougHamments) reported
@RogersHelps the internet was real good the last 3 months now it gone to ****. What happened.
-
K B
(@chongablackwell) reported
@RogersHelps how is my internet down AGAIN!? any idea when it will be back up?
-
Jason wild
(@jwild1990) reported
@RogersHelps internet at tv outage in north west Vaughan
-
Atin Singh
(@atinpragra) reported
@RogersHelps Looks like there is no help on this seems SMB businesses has no value for @RogersBiz
-
Amee
(@justbardot) reported
hey @Rogers! Internet is down here in Orleans! Can someone check this?
-
Keegan Young
(@KeeganThomasY) reported
@Rogers Hey @Rogers if you’re so “invested” in assisting youth, why can none of your employees in customer service actually assist me and provide non-negligent service?
-
jorgecmx
(@Jorgecmx) reported
@RogersHelps Yeah for a 1.5 Gb service these speeds are terrible. A tech was sent out yesterday he said he did everything he could & referee the issue to maintenance. Now they are saying the speeds are fine
-
Terri
(@terrirp) reported
@RogersHelps let me know how I can #cancel. I DM you, you bullshit me, I call and it gets transferred to the cancellation dept and never gets answered. I have had no internet for over 12 hours after weeks of it dropping every day. I no longer want to do business with you.
-
Fort
(@fortpapalia) reported
@RogersHelps Ya, a few more hours apparently. Tech department tells me to contact billing about a refund & billing dept. says they have no record of an outage in my area! 😡#frustration! Waste of time! Using other telecom’s wifi at gym! #MondayMorning
-
AustonM34
(@34MatthewsMVP) reported
@HPaulaCowan @RogersHelps Been out in Bathurst and Wilson area since this morning. No ETA on fix according to them.
-
Robert Desharnais
(@rbdesharnais) reported
@Rogers is such a garbage company. Been with these guys for half a decade and having been looking to upgrade my phones. They are crazy expensive and the upfront edge isn‘t being offered, despite my long *** history with the company and many thousands and thousands of dollars.. 👎🏻
-
Keegan Young
(@KeeganThomasY) reported
@Rogers strategic method of dropping customer service calls when things aren’t going to their liking is disgusting if not criminal. Nothing more than a conglomerate of money hungry villains.
-
tabitha horner
(@TABSTABS13) reported
@RogersHelps Thank you. Re link & portal this is a sign-in & authorizing an app. REALLY BAD. Last thing anyone needs is another app: -that doesn't work unless it is give full control & permissions into your system; & -this 'smells' you are hiding. What's your the cut of personal data sale?