Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (55%)
-
Wi-fi (15%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Chilliwack, Edmonton, Calgary, Toronto, Thornhill, Newmarket, Whitby, Baysville, Guelph, Hamilton, Nepean, Vancouver, Scarborough, North York and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Chilliwack |
TV | |
| Edmonton |
Wi-fi | |
| Calgary |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
TV | |
| Thornhill |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick
(@yonick86) reported
@RogersHelps 3G doesn’t really qualify as ‘service’ I hope our bill credit reflects this as well
-
Avery Okipniuk
(@AOkipniuk) reported
@RogersHelps “Progress” okay. I wonder how many customer you’ll lose. Second major outage in two years. And how many millions the company will lose from refunds and retention resolutions.
-
Peach🍑🦋
(@eatdispeach) reported
@RogersHelps What ******** I still don’t have service
-
Laura Moran
(@sndce001) reported
@RogersHelps My service is still out
-
sushileaf 🍣🍃
(@sushileaf) reported
@hopechancemix @RogersHelps The amount of people that don't understand this **** is automatedddd. You all act like the CEO is sat infront of a pc just grinning and evil while he singles you out and throws your bill at you. Tell my your bill didn't come through between the 8th and 10th last month? Insanity.
-
STC
(@stc2099) reported
@RogersHelps @Rogers Rogers outage reminded me that you are a "TV cable provider" (i.e. entertainment purpose only) at root and your communications & transparency yesterday demonstrated that you are still not mature to be a critical infrastructure provider. Root cause analysis report is due next, ok?
-
Alex Boddy
(@alexanderbod) reported
@RogersHelps you can't say service is restored if it barely even works. Having trouble getting anything to open on data and wifi still #outage
-
Toronto boy 85
(@85Toronto) reported
@GurpreetDeol1 @RogersHelps @SukhdeepDeol5 No but hard to but food when your debit card doesn’t work and the ATMs in your neighbourhood are all down.
-
David Garcia
(@DavdGrcia) reported
@fischer_catey @jtobinbartlett @RogersHelps 1/2 Toronto where? I’m in pure Toronto’s heart and I had to call the police from my recently (yesterday) acquired Bell line to report a missing CABLE+INTERNET bundle. He went out yesterday around 4 AM and never returned…
-
Michael Currie
(@thisdudecodes) reported
@Coextro - I know this is not your company's fault, but due to the @Rogers #outage yesterday, are there any credits coming our way?
-
Mik
(@Marketeermik) reported
@Heidiross86 @AboutRogers If one removes the SIM card then the phone will connect to any valid cellular network to deliver a 911 call. @RogersHelps should’ve told everyone that.
-
Ms. d!
(@ImTheRealDita) reported
@chewinglass @RogersHelps @Nancy_Crouse You should totally quit Rogers! And when you do, don't forget Bell had the same issues a year ago.
-
Wesley
(@wesleysleong) reported
@angelfire198500 @CP24 Fiber cut perhaps or more likely some form on segmentation or augmentation to the network which is generally done in the background and all of the redundancy that are supposed to be in place failed. Don't worry, your bill will always be on time @Rogers
-
Gavin Doidge
(@GavinoGav) reported
When @Rogers restores your service but it still barely works- #rogersoutrage #rogersdown
-
Dave Kozak
(@DaveKozak6) reported
@BornThisWay1966 @CTVToronto @Rogers lol all this government does is inquire about why it sucks so much ***
-
XOnicksX
(@OnicksX) reported
@LCrosby22 @RogersHelps @Rogers It's unlikely a lost of cell service would stop your device from working, especially charging...
-
DRUIDESS157
(@druidess157) reported
@71GoPensGo87 @andreamcrae @Rogers Again, you don't. You get the basic day or two of service per day compensation for loss of service. You don't get all losses covered, as Rogers can only cover the loss of service. The rest of the other can be equally argued that may or may not have happened.
-
Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
-
The Shpydar
(@shpydar) reported
@RogersHelps My cell is back. My cable and internet is not. How is that "restored service"? what is the ETA for cable/internet? Wireless is only a piece of your business Rogers. Have you forgotten about the other pieces?
-
XOnicksX
(@OnicksX) reported
@RogersHelps @Rogers Internet *** working last night but is down again today.
-
miatagirl
(@miatagirl_r) reported
@RogersHelps We are still having issues with TV. One tv isn’t coming on at all and the other keeps freezing or pixilating. We have Rogers Ignite.
-
Bridget Fewtrell
(@bridgetfewtrell) reported
@birgitomo @TellMeNoLiesPls @Rogers Unfortunately cell phone monopolies will likely end around the same time Moore starts protecting the health of Ontarians, Ford stops amassing money and starts governing and Poilievre stops inciting division and hatred. So never?
-
DRUIDESS157
(@druidess157) reported
@71GoPensGo87 @andreamcrae @Rogers And Rogers is only liable to that per se. It is more than that we know. But I do want to know how something with multiple redunces broke down so badly. That is what I want to know.
-
Grant
(@Grant19820308) reported
@RogersHelps Hey Rogers **** happens I get it but what I don’t get is why you can’t give us Info of what the issue is.
-
007
(@007wpg007) reported
@chethosahalli @RogersHelps @Rogers How stupid are you? The fact that you can’t even dial 911 for an emergency is not acceptable. The fact that it crippled interac and online banking transactions for small businesses is not acceptable. Give your head a shake
-
J A L E E L (He/Him)
(@itsxbosstime) reported
@RogersHelps My internet is still down
-
LW
(@LevisWass) reported
@RogersHelps @Rogers Imagine for a moment humans live in Mars, and suddenly Rogers is down, for a day, just like yesterday. First 2 hours all our oxigen machines are down, first 4 hours we all start to feel heated and suffocated. Earth has not realized anything but just noticed we are too quiet.
-
Andrew_Pinch ⓣ
(@andrew_pinch) reported
Well... the streak starts again... I had posted the daily incentives for 295 days straight until @Rogers had major wireless and wired issues yesterday... 😢
-
Four More Years 🤷🏻♀️
(@BrendaM41641614) reported
@JBradshaw01 @RogersHelps A Doug Ford majority and the service will work as well as Doug! Right now it is cottage time… expect service back… August?
-
SitecoreChris
(@SitecoreChris) reported
@SherriG79273613 Well as we saw the vast majority use @Rogers so even if you change to a discount provider you still get them as the middle man. The issue is companies need to have a backup service but they cheap out.