Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 11: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Macklin, Whitby, Vancouver, Surrey, Pickering, Woodstock, Calgary, Clifford, Brampton, Montréal, Bolton, Edmonton, Ottawa and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
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| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Macklin |
Internet | |
| Whitby |
Internet | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie
(@LeslieF152) reported
@ChristyCeeCK @lindsayGlowbaby This is a great idea, unless you're a customer of @Rogers.
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Kєη Allaη, jr. ®
(@kenallanjoonyer) reported
@RogersHelps hey Ken in Vancouver needing to be able to communicate with sick relatives. This sucks big time. So what’s the latest please? I’m only able to send this cuz I found a crap wifi signal.... I gotta go drive a big bus now so keep me informed please
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Armand
(@Armand39234051) reported
@RogersHelps I've been with Rogers for more than 10y's now and I never experienced this issue before. But this time it cost me Big time My phone is essential to my work and this outage has caused stand down order for me that means no work till I get my wireless services back. Not Happy at all
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pushpit
(@PushpitNandha) reported
@Rogers @RogersHelps when you're going to solve the problem. I don't think any where in the world any telecom company giving this type of service to its customers.
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Dr. Expose 😷
(@DrOnDFS) reported
@CarymaRules @Rogers why does he do that weird look away with his eyes in every video. wtf
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Sorren Isler
(@sorrenisler) reported
@heylolo @Rogers My phone still doesn’t have service but all my brain power is going to push Ford to resign that I don’t even have room left to be mad at Rogers... #ResignFord ...but also, I think my contract is up so I’m going to switch providers ;)
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Sean Paul Rasmussen
(@Sean_Rasmussen) reported
@Rogers @RogersHelps Hey Rogers. Our mobile phones are not able to make calls or do SMS. I'm in the M6G area of Toronto. Obviously can't call for support, either. To make matters worse, in order to get a covid shot, I need to be able to receive an SMS confirmation!!!!!!!
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keyur patel
(@KeyurPatel369) reported
@RogersHelps no cellular network in Lethbridge area since morning..what’s going on? How long it will take to fix that?
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Amy Geer
(@Amyegeer) reported
@RogersHelps My Dad is having life-altering surgery in another city today. We can’t be there due to COVID. I can’t even get in touch with my mom due to the outage. Beyond unacceptable.
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Greg Schneider
(@GregJSchneider) reported
@RogersHelps Since the cell service is down, I need help enabling my phone for wifi calling so that I can book my vaccine appointment. I've been sitting in chat on the Rogers website for an hour and can't get an agent. Can you help?
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P Nana Milz
(@PNanaMilz) reported
from
Clarington, Ontario
@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?
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DiamondDoge
(@Drachynn) reported
@RogersHelps Please consider providing free VoIP services to your customers in these times. Not having cell phone service can mean someone's life in an emergency.
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Samantha B
(@samanthadjb) reported
@RogersHelps Holy **** you need to get this fixed.
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Khalid Felifel
(@KFelifel) reported
@RogersHelps @Rogers How long will take to fix the issue ? I am losing business over this !!
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Ralforious_Jones
(@ralforious_j) reported
@Rogers @RogersHelps What live updates? Issue started occuring in the early early morning. @RogersHelps is silent until 8AM. Even now the only "update" that's been provided is that you'll be providing updates. Stop lying to people.
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Michelle Pinchev
(@citybyheart) reported
@RogersHelps When will the network be back up? An hour? Today? Tomorrow?
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Michael Rankine
(@mbrankine) reported
@Rogers @ariannagavriel Well, that better go for everyone. Don't cherry pick here. And why can't you guys just admit you were hacked? Because this sure ain't because a server went down or something.
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Bret Wenzel
(@77bert77) reported
@Rogers hey how long till I get cell service back?
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Honey Badger
(@Peter58855333) reported
@Rogers @ariannagavriel For the time it was down.... What about the money I am losing?
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Shayne Bear
(@BearNeccessitea) reported
Okay seriously @Rogers?!?! STILL no service whatsoever, and all you're offering is empty apologies? Time to switch providers it seems. Between the lack of reception at either of my residences, tons of dead zones in areas I frequent, and your abysmal customer service, I'm done.
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ahmad amiri
(@amiri_amg) reported
My network has been down since yesterday I’m loosing my customers and business. This is ridiculous. @RogersHelps
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Sean hardman
(@seanhardman22) reported
@RogersHelps They haven't giving a report on how long it will be fixed an that an the reason why it went down its been out since midnight for some ppl an we want answer why
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Quraishi1981
(@seanq51432486) reported
@RogersHelps I expect a credit on my next bill Rogers! Your rates are already high enough and now an unreliable network. Please reach out to me as I do expect some kind of credit for this on my next bill as this has caused a mass inconvenience
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cara
(@jeterfan28) reported
@DustinMorris13 @RogersHelps So I pay off a device balance if I have one and then I can switch providers. The agent even sent me a link to Rogers support haha
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jedijenn
(@jedichick77) reported
@Rogers my phone has been out all day. It's been more then 10 hours. Hurry up and fix it. I've missed important phone calls
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amanda sharon 🍦
(@adesjaards) reported
No texts or phone calls due to @Rogers being down is honestly quite nice. Ahh so peaceful
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RobinHoodlum
(@RobinHoodlum) reported
@Rogers @RogersHelps @jennaamxo Not intermittent. I have no service at all and haven’t all day. Are there any customers that have had service at all?
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Crypto_night
(@3m3jay) reported
Hi @Rogers if you need any help to bring your network back up maybe you should contact @bellcanada . #MoveToBellDay
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𝓘𝓬𝓮𝓒𝓱𝓲𝓴
(@IceChik1971) reported
@RogersHelps this is ridiculous with no updates. Is there even any progress on finding the cause & resolution? As a former Rogers employee who dealt with corp. accts I know your internal teams are getting updates, why not the public? I fully expect some form of compensation.