Rogers

Rogers Outage Report

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 11/30/2025 04:00

November 30: Problems at Rogers

Rogers is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Coquitlam, Calgary, Vancouver, Surrey, Victoria, Pitt Meadows, Edmonton, Coquitlam, Toronto, Delta, Langley, Port Coquitlam, Sidney, North Vancouver and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaCoquitlam Internet
CanadaCalgary Internet
CanadaVancouver Internet
CanadaSurrey Total Blackout
CanadaCalgary Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JenJRowan Jennifer Rowan (@JenJRowan) reported

    @RogersHelps Wow you finally reply after 12 hours. Internet came back around 140pm et. Thx so much for your “great” service.

  • Fear_the_Bruins Matt (@Fear_the_Bruins) reported

    My friend in Canada is having an issue with @Rogers... He had originally signed up to have talk and text to the US included on his plan...They didn't add it to his plan.

  • sinwar14 Sinwar (@sinwar14) reported

    @RogersHelps is there an internet issue in the Barrie area, having sporadic issues today.

  • jeffpropulsion Jeff Pearce (@jeffpropulsion) reported

    Wow, @Rogers, you supposedly spent a whole month working to "improve" service in my neighborhood and you managed to drop me during a Zoom conference twice. Gawd, you suck.

  • BaldinoRick Rick 🇨🇦♊ (@BaldinoRick) reported

    @RogersHelps why are you billing me for services I cancelled within three days of poor service? Can't get through to your customer service. Thank god I cancelled as services are terrible

  • adrianlischer Adrian Lischer (@adrianlischer) reported

    @Bell never experienced such a headache trying to signup as a new customer (porting my number from @Rogers) Literally spent 4 HOURS on calls and reps just blame the 'system'. Was adding a monthly mobility plan but now i'm even debating if I should even keep my home internet.

  • CBBlackadar C Brian Blac (@CBBlackadar) reported

    @RogersHelps You do not need access to my account to suggest that rebooting is most frequent cause of problems. In DM @Rogershelps stated that malfunctioning splitters is most common cause of problems, & they need access to acct to test my splitter.

  • RadicalJawz RADICALJAWZ THE SHARK ZOMBIE ❤️💜💙 (@RadicalJawz) reported

    @Camer0ndraws @Rogers 11 times to get them to come fix my internet properly as well! Let em have it cam!

  • Jason_Simpson Jason Simpson (@Jason_Simpson) reported

    @Rogers is there a cellular issue in Oromocto New Brunswick? I can’t get anything to load on my phone, nor can my wife.

  • Hollyberry_86 Holly (@Hollyberry_86) reported

    @RogersHelps waited 3 hours on the hold to get disconnected. 24 hrs on Twitter dm. 24hrs on rogers live chat help. Still no help. Been a Customer since 2004, just want to upgrade my phone and won't let me online. Keeps saying to contact Roger's 🙄 I just want help please

  • SentientCock SentientCock (@SentientCock) reported

    @RogersBiz @Rogers please fix my internet I'm begging you I'm at the end of my ropes and I'm going insane

  • Scotfree_1 Scotfree_ (@Scotfree_1) reported

    @MKhoromi @AnthonyLacavera @RogersBiz Ouch. Ohh, I remember those. If your unlocked phone is supported on their network check out Public Mobile -a Telus network subsidiary. Same national coverage area, unlimited Canada talk/txt/picture, 5 GB data at 4G speed. $40./mo.

  • Ohmsandy1 Ohmsandy (@Ohmsandy1) reported

    @FidoSolutions My home internet is disconnecting rapidly from morning and un-useable trying to reach you guys but couldnt, kindly help in sending a technician please asap!! It all started when a @Rogers technician started fiddling my fibre optic box for my neighbors new con..

  • Camer0ndraws Cam (@Camer0ndraws) reported

    Hey @Rogers just wanted to let you know you have the worst customer service in the world. I pay for premium protection on my phone that currently has a cracked screen. Your options for replacement or repair are inconvenient to anyone who has a job. My repeated phone calls get me

  • BPLPERSAUD B.P.L. PERSAUD (@BPLPERSAUD) reported

    @RogersBiz again! Second time today the service is gone while FIFA is on!!!

  • RedVelvetNite 『Red.🌙』 (@RedVelvetNite) reported

    @Camer0ndraws @Rogers For my service back. Just because I was with you for a month doesn't mean you were good. Constant extra fees. Slow increase in monthly plan. I started my plan at $58 and by the time I left it was $97, no communication. **** @Rogers

  • DillPockle DillPockle (@DillPockle) reported

    @RogersHelps @Rogers The wait time for customer service is 2 hours! What kind of nonsense is this? And I haven't even been offered a callback option. Why can't I enter my phone number to be called back later? No DM. Just fix it

  • LallyAd LallyA (@LallyAd) reported

    @RogersHelps Hi can someone please get back to me I’m having an issue with something

  • MoiraPotter11 MoiraP🇨🇦🇬🇧 (@MoiraPotter11) reported

    A 3 hour phone wait for customer service? Really @rogers?

  • Lumeena Riversong 🇨🇦♉♿😷🐈‍⬛☕🏳️‍🌈 (@Lumeena) reported

    @DianeD0118 @RogersHelps I used that option yesterday. The callback was 3 hrs later and the rep then passed me onto another dept where I was on hold for another 2hrs. Never did get through to someone and I gave up at 10:30pm. Their wait times and customer service is not great.

  • MMackenzieTO Michelle Mackenzie (@MMackenzieTO) reported

    Hey @Rogers - I have been on hold with your customer support line for more than an hour and a half. Is anyone answering your calls today?

  • PipeNightPeter Pipe Night Peter (@PipeNightPeter) reported

    @rogers please stop showing this “wrapped in red event commercial. Its terrible. I have killed all of my family members that use Rogers because of this commercial. Thank you- P N P

  • Scruffin_it Scruffin (@Scruffin_it) reported

    @RogersBiz I went to a Rogers store but my account has a systemic error and I can't get any phone plans right now. When I try calling for support I get told there is technical difficulty and I get hanged up on while waiting. I want to upgrade my phone plan and device.

  • DianeD0118 @DianeD0118@mstdn.social 🏃‍♀️ 🧘 🚴‍♀️ ⚾️ 💉💉💉 (@DianeD0118) reported

    @Lumeena @RogersHelps Holy crap.

  • barrett_kent Kent Barrett (@barrett_kent) reported

    @RogersHelps tired of being promised credits for service outages & they never show up on bills. No one at Roger's seems to know what they are doing!!!!

  • prasenajiit Prasenajiit (@prasenajiit) reported

    @RogersHelps your customer support sucks. I spoke to multiple associates on chat. Invariably everyone takes ages to reply even a simple question. It’s frustrating to see this kind of response after finally getting connected to a human agent after several attempts.

  • rickc565 rick casey (@rickc565) reported

    Once again @rogers provides no support and doesn’t answer the call - always on hold - time to move to another provider - looking for options in Perth ON

  • Sorghe Ben (@Sorghe) reported

    @dondarlingSJ @Rogers Typical service level in any contact center used to be around 80% of calls answered in 20 seconds or less. Obviously not the case anymore.

  • AmadRaven Amad Raven (@AmadRaven) reported

    @rogers sucks. i've been in a cue for 54 mins. like, no indication of wait time, no choice for a call back, just the start of bad music. who's paying who here? seriously.

  • RedVelvetNite 『Red.🌙』 (@RedVelvetNite) reported

    @Camer0ndraws @Rogers A month it took for you that's to tell me my plan was canceled when I moved providers. A MONTH of wasting my own time calling, emailing, visiting stores to ensure you don't ******* with an extra bill (you still did) and have the AUDACITY to continue to call MY NEW PLAN to ask 1/2