Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Whitby, Kitchener, Castle Gardens, Cambridge, Mississauga, Pickering, Toronto, Ajax, Burlington, Montréal, Alliston, Edmonton, Scarborough, Calgary and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
TV | |
| Kitchener |
TV | |
| Whitby |
TV | |
| Kitchener |
TV | |
| Castle Gardens |
Internet | |
| Cambridge |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@SarahRRT613) reported
@Rogers @RogersHelps Is the recent increase in wireless plan costs to consumers directly related to your 150 million dollar compensation for your nationwide outage? Timing is very conspicuous 🤔
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jonjon
(@jonjon97270178) reported
@RogersHelps @AboutRogers Rogers 8$ reimbursement for the outage that caused all kinds of headaches, is an insult to humanity! Shame on Rogers, will definitely take my money elsewhere once I pay off this stupid iPhone. Just 2 months left! I’m so disappointed with Rogers!
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
I call back @Rogers to try & figure out what ******** is going on, you know what they tell me?"Oh whoever helped you before hand must have not known what they were doin when you were talking to them,We cant do anything for you"..Are you ****** serious? **** @Rogers,They are TRASH
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tholder.eth 🇺🇦
(@tholder) reported
@ScottTerrioHMA @RogersHelps Yeah you might be able to get a lighter and some birthday candles I guess. Or perhaps you could get yourself a balloon, that might help the situation!
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Jamie MacMartin
(@JamieMM2K) reported
@Rogers your "idea" of a credit for the outage is very insulting if i told you what i got off a bill with internet, cable & wireless
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nicole
(@NicoleTanguay2) reported
@RogersHelps rogers down no internet at parliament and shuter
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Hanzo🔥
(@Hanzb0t) reported
@ShameenChris13 @Rogers That's frustrating, shouldn't be surprised, Rogers is a garbage company, just look at what they did to sportsnet960.
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*** R us
(@416PMInvestor) reported
@ScottTerrioHMA @RogersHelps Watch their service fees go up in a few months for "reliability improvements"
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Still no service after days and days... When is proper action on my account going to be done... Would not expect Rogers to be ethical or competent
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Julian Medd
(@JMedd19) reported
.@Rogers is an absolute joke of a company. No one should ever, ever sign a contract with these thieves. Abysmal support, embarrassing service, the worst phone carrier I have ever dealt with. You don’t deserve to serve Canadians.
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Marissa (she/her)
(@marissapryke) reported
@Rogers how haven't you figured your **** out yet... this is a fuckimg joke. I should be able to watch TV without it cutting out 6 times in a half hour
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Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
They sugested they cancel the online order& told me to go Into the store to grab it Instead. So,today I go to the store to do just that JUST to get told Im now not approved to get this phone after I talked to NUMEROUS @Rogers People over the phone who all told me I was approved?
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nicole
(@NicoleTanguay2) reported
@RogersHelps It’s back now. Not happy about the way internet keeps crashing. Not a happy customer.
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
Come November when my contract is done I'm leaving this bullshit company. Their customer support is trash, their stores are trash and their whole company is trash. **** @Rogers
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kris
(@kris82282901) reported
@RogersHelps Roger's internet down in toronto again... how ridiculous time to switch to bell everyone!!!
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Mimmo
(@MimmoD7) reported
@RogersHelps what is up with your website. I can’t do nothing on it. All I get is this stupid back to school ads#
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Sarah
(@SarahRRT613) reported
@Rogers A great plan was in my account as a loyal customer- it’s removed as I go to upgrade my phone. ZERO effort by your staff to keep a customer of close to 12 years- offered 25 GB for $90/mth- are you well Rogers????
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Still impacted... No action has yet been done to respond to my issue
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Bear-ly getting by🧸💉
(@thesyc66) reported
Hey @rogers @RogersHelps wtf is up with the internet… AGAIN!?!?? It’s been crapping in & out since yesterday, seeing lots of complaints on DownDetector from other local ppl too. WHY DO YOU SUCK SO MUCH!?! And where are our fkn refunds from the major outage last time?!
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Erin C
(@escayne) reported
@RogersHelps PVR continuously not working - can’t access my shows nor on Crave. What’s the deal? This happens far too often.
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PCLegal 🍀🍄
(@pclawlady) reported
I'm hoping that #Rogerscredits what they promised after the major outage on this months bill @Rogers
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Sarah
(@SarahRRT613) reported
@RogersHelps Why does the loyalty plan disappear when you go to upgrade your phone. I tried talking to a live agent “in retention” ZERO effort to keep a customer of over 11 years. Offered 25GB for $90/mth. Are you well in the head over there?
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Surni
(@LeeAdomo) reported
@thesyc66 @Rogers @RogersHelps Settle down u sound like a clown.. I'm sure u can handle no internet for a day.. they gotta **** it down to work on it stupid...
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
**** @Rogers dude, I got approved to upgrade My phone to an iPhone 13 Pro Gold, I talked to them over the phone & they told me it'll send in 2-5 days.. 5 days pass & I call back; they say tje wear house got the order but didn't send it out & they ran out (PT 1)
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Thomas Sutherland ✌️☮️🕊❤️🌐🤞🙏🇺🇦😺🎶🎥😎🤙
(@UltimateThomasS) reported
@Rogers It doesn't seem to be You as MANY others have this issue, and not just @Rogers customers, but I'm grateful for the assit!
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GM
(@melchigr) reported
@Rogers having major problems with connectivity today in downtown TO. Is there a problem?
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MarioBrillo2016
(@mariobrillo2016) reported
@ReportRogers @Rogers Internet ignite down
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PierreDorionSideBurns
(@DorionSideBurn) reported
@RogersHelps 2nd time we lose power this week and again, power comes back and Rogers is offline This time power was out 3 seconds, this is so unreliable and then tech support can’t do anything because they’re running an update…
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Allan C
(@ac77) reported
@Rogers Nope, this was Rogers' last chance. Issues in May with internet, causing missed deadlines, with nothing but a shrug and a $7 credit that wasn't received, so it was cancelled. Then, last week, we're suddenly being charged for the hardware rental again, and now this. We're done.