Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Toronto, London, Nepean, Montréal, Brampton, Edmonton, Orangeville, Brantford, Oshawa, Whitby, Ottawa, Woodbridge, Midland and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike nongaG🧠🐝💣
(@psychotronicmic) reported
@Rogers i want to cancel my overpriced service for one great reason.lazy graphic designers or cheap billion dollar companies wont change their software design menus.great speed finally & a garbage 1990’s tv menu that doesnt work and is crap for 2022. shame on you,amazon & others.
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𝓋𝒾𝒸. 🫐
(@vjc1993) reported
@brittanyanneh_ @Rogers The minute @Bell was available here I switched to fiber op from Rogers and I will never go back.
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Robert McMillan
(@Robrt_McMillan) reported
@RogersBiz Were they using Rogers support line instead of MS Teams tech advice? That would explain the slow roll out - weeks on hold.
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Nigel Webster
(@Nige_at_home) reported
Hey @Apple @RogersHelps yesterday I upgraded to an IPhone 14. Shortly after leaving the store I got an error: Could not activate cellular data network. Returned to the store and they reset the settings and it started working. About 45 mins later, same thing.
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Peter J Hutchison
(@OntarioKlingon) reported
Hey @UFCW wouldn't it be a shame if the @Rogers network had to do a massive update tomorrow? All those schools trying to push virtual learning during the @CUPEOntario strike wouldn't know what to do...
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magenta72
(@valleylily56) reported
@Rogers Online keeps dumping me out of my account. Trying to get my bill. Won't let me. Is this the better service you promise in your ads???
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#TrudeauMustGo. Coptin
(@coptin11) reported
@cafreeland let’s cancel @Bell and @Rogers instead
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Chris P Bacon
(@pozpiggy86) reported
@Rogers Is it too much to ask to have a stable and reliable internet connection? Once again, we are back to having to reboot my modem on a regular basis to make my internet work because you are Canada's most unreliable network. #CRTC
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Smokes
(@smokes03) reported
@RogersHelps Was hoping to speak to someone in customer retention as yet another dissatisfying experience has come up and competitors willing to solve. Your IVR suggesting wait time of 1:58. Please dm me so I can speak to someone sooner. Would prefer not to share info here.
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Imjyotti
(@Jyoti_7) reported
@RogersHelps again outage in Mississauga area? Internet is down
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Kim 🇨🇦🏎️💨
(@Chilli_Momma) reported
@RogersHelps A faulty modem that I have had for almost a year & yet no one in tech support believes this. Very strange. I’ve even worked with multiple tech through this support here, all told me the same, it was the update. Which is why I asked if others on here have the issue.
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david wood
(@dlwood71) reported
@RogersHelps is the Wi-Fi down. Lost TV and Wi-Fi in Dieppe NB
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#TrudeauMustGo. Coptin
(@coptin11) reported
@P_HerbMichaels I’d cancel @Bell and @Rogers
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Ray
(@saurovrc) reported
@rogers @RogersHelps what is happening google services are not working and some of the sites are timing out . Please at least communicate or let customers know . You are always ahead in cross selling and up selling products.
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Justin Castreau
(@CastreauJt) reported
@RogersBiz **** off with this Gaystapo programming.
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Nitin Shukla
(@nit2187) reported
@RogersHelps @Rogers Its been 5-6 hrs now intenet has been down, when would be service restored back?
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♋🦀❤💙Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🦒🦀
(@mysticcshadow) reported
@STAYTRUE_1 @RogersHelps @Rogers Yo Roger's my internet is down too. WHY
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Arunabh Ghosh
(@AGHCAN) reported
@RogersHelps What is the estimated time for resolution
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Ruth Morton
(@ruthm) reported
@RogersHelps The earliest anyone can come is tomorrow afternoon. So my husband and I both have to find somewhere to work tomorrow while still having someone at the house in case the tech comes by. FML. You and Bell need to play nicer together. Consumers pay the price and it sucks.
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Just call me Freddy
(@Honestyhurtsome) reported
@RogersHelps I’m on hold now for 53 minutes. Your customer service is atrocious!!!!
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Kyle Romero
(@Edisonc2021) reported
@RogersHelps #rogersoutage #rogers mobile phone service not working in ottawa. Sunday Nov 6,2022 10:23
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Ruth Morton
(@ruthm) reported
This is the THIRD TIME the @Bell team putting in fibre in our neighborhood has cut the @Rogers line. The Foreman should be fired for the sh*tty work and Bell should be fined for bad business practices.
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Jeffery bannister
(@Jeffyboy92) reported
@Rogers what’s your deal this time? Home internet out again. Didn’t have this problem with @bell
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CamSlice
(@CamSlice) reported
@RogersHelps i live in the Queen and Greenwood area of Toronto. I guess we had a lot of wind last night and a coax cable that looks like yours is hanging dangerously low over our backyard. It is connected to a neighbours house. Please come and fix it tomorrow or I’ll cut it. Thx!
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Jamieson McKay
(@deJamieson) reported
@RogersHelps 1h15 mins waiting for a response from tech support. Home internet outage in K1K area code. What is ETR?
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トム ( Tom )
(@hellohellotom) reported
@RogersHelps Your phone support line is really busy. I hung up after 96 minutes.
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Michael
(@Michael51271150) reported
@RogersHelps Rogers discontinues plans, renames and increases prices. Very frustrating & dishonourable practise. A communications company should be legislated to produce a standard online menu for self service- need price controls.
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Imjyotti
(@Jyoti_7) reported
@RogersHelps I called rogers, again outage near my area. Sucks
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Sara D
(@saradiamond_) reported
is @Rogers down or am I just very unfortunate this evening?
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tj
(@sobeyteejay) reported
@RogersHelps Hi, is there a service disruption around Montreal Road. I have no access to the internet for past 2.5 hours