Rogers Outage

@RogersHelps My home Carrytel cable internet is down since 10pm. And since their technical support has closed at 9pm. Please help them to look into it as they are leasing your line. I am located at Whitchurch-Stouffville area in Ontario.

Almost daily I keep hoping @GooglePay Canada or @SamsungPay is going to finally announce that they support @CapitalOneCA and @Rogers Bank for tap. It's very annoying that my two favourite cards don't support mobile payments. Yes, this I understand this is a #FirstWorldProblem.

Internet service is down in the don mills & sheppard area. An update on this would be nice @RogersHelps

Hi @RogersHelps, I’ve sent you a DM almost an hour ago in regards to our internet service and I’ve gotten no response. Can someone answer me please & thank you

@RogersHelps Dont bother. You guys know the problem but dont wanna spend the money to fix it for our street.

@vFlyt @Agony @Rogers Why can’t US have shit like this. Google fiber is in select states in the US :(

Why am I not surprised. See a @Rogers truck on the street for like the 9th time this year already. Couple hours later my internet is now completely down.

Absolutely pathetic @RogersHelps. A month after I paid for an upgraded modem and Ignite bundle all the equipment stopped working. Had to wait on hold another hour only to be told there was nothing that could be done and they would have to send a technician out. Awful

@Bell_Support Sadly the @Bell service is still down for outbound and incoming calls. Father-in-law is considering heading back to @rogers but in the interim has a roll of quarters and nearest pay phone is at union station. Hopefully no emergencies...

@Agony @Rogers Wtf. I pay 75 and get like 130 lol

@RogersHelps I did respond. Twice, The first person, couldn't read the notes once again and had no idea of the issue, and the second person said I just need a minute to look at your account. 1 Hour later I messaged saying they must have gone for lunch. Wonderful support. Dismal

@RogersHelps Home phone and internet do not work for hours every day, and various departments are throwing the problems back and forth to each other pointing fingers. I am waiting for the CEO office to call me back - told it can take a few days.

Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

Experiencing internet outage with @Rogers in Don Mills. No power outage happened. Twice in less than a week.

I'm still on hold...55 minutes and counting!!! Tried to log in to initiate something online, and you have me locked out of my account, with " an issue on your end" . And "try again later". More WTF moments with @Rogers

@RogersHelps No, I'm not going to DM so you can try to hide the incompetence of your company. You know very well that you're having issues all across the GTA.

@RogersHelps @Rogers this is the 2nd time in a few days that you've had a major service outage. Everyone pays you more than enough that you could at least give an explanation to what is happening and what you're doing to resolve the issue!

I am having issues with @Rogers for over a week. Very incompetent and unhelpful....

I am having a real problem with @rogers for over a week. So much red tape and so unhelpful.

@LeiperTheGinger @Rogers Awful comeback from a AA fanboy. Go cheer for the Braves.

@RogersHelps please give an update on the internet problems in London. Thanks.

@RogersHelps should have never switched to ignite. Holy problems. Nothing works. Hasn’t since we got it. #RogersSucks

@RogersHelps No. I phoned earlier in the day was told a 30 minute delay on answering was in place & that I would get a call back when a agent was free I got the call back it went straight on hold again, after 20 minutes of listening to music I hung up. I phoned back & was told you had issues

@RogersHelps internet down Bathurst-Glencairn area in Toronto. Hope you get it back up soon

@RogersHelps You probably cannot help me because I ordered service via Teksavvy. The technician was supposed to show Saturday; he never called / never showed, but lied and said he did. The same thing happened on Monday. Finally a tech comes out on Tuesday and he stayed in my apartment ...

@longleysunsport The @BlueJays and @Rogers are completely tone deaf to the customer base. Unfortunately they will likely cut more hard working behind the scenes staff instead of holding the decision makers responsible.

@RogersHelps please advise on internet outage in south ajax, on

@Rogers @Gadget_Guy Let’s show more interest in Ignite TV ! Endless possibilities and Rogers has done nothing in the last year to improve the future of this service or offer customer requests more choice!

@RogersHelps I’ve had #badcustomerservice would like some help to fix the situation

@RogersHelps I need help I went to the mall today and set up a phone plan they put in a sim card and said I was all good when will I be able to text and stuff

@RogersHelps Ignite TV is not working for me, both on a phone app and in a Chrome browser on a Windows computer. It loads the guide and everything ok, but all Live TV channels keep having streaming errors.

@RogersHelps It’s not an inconvenience to destroy people’s property. Also apologizing for someone’s feelings and not your company’s behaviour is entirely disingenuous. If you are sorry you will fix the problem and stop taking up a non customers time and property

@RogersHelps And internet down again. Been going on for over week now, cuts out during the day

@RogersHelps Field team told my partner to chase the subcontractor around to fix it. They don’t pick up their phone. Called the city you have no permits to damage any property. Hope my neighbours have the worlds best internet as our property value plummets!

@WinstonSih @Rogers I’ve moved several times in the last few years and I never had such friendly Rogers tech guy! Also, your next bill always looks sketchy and need to make sure you are not overcharged but you never know cuz their explanation is so confusing.

@WinstonSih @Rogers get a IPTV box for 10 bucks a month and say **** @rogers dummy

Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

@Rogers @RogersHelps Its funny. I didnt get one of those questionairres last night after the rep at Rogers Help, was unable to figure out the help i required with my bill being WRONG! The fact that it was right there in writing, my next bill would be $X and it was $YYY. BRUTAL!!

@RogersHelps hey my internet is down in Toronto, haven't had reliable service for a few hours now!

@RogersHelps The internet is not working. Wasting my LTE for this.

Ok @TELUS You win. After being on hold for 1 hour 40 mins and not having spoken to a single soul, I throw in the towel. My issue is unresolved, so I guess I’ll have to line up again tomorrow to get in the queue. Horrible service. What would @Rogers or @Bell have to say, I wonder

@Rogers so a representative called me a couple of days ago and offered internet service for more money which was declined. Noted the following day and beyond a obvious drop in connection strength and reliability. Now I have buffering watching videos etc. 1/2

@RogersHelps home internet down in Brampton

@RogersHelps internet has been going up and down in Markham for the past half hour.

@RogersHelps internet down in Brampton (410 & Bovaird)

@rogers for $100 a month you thi m id be paying for LTE data.... but nope i always have 4g (or lower) no matter what... data so slow nothing loads on it!

@RogersHelps Damn; no results for "spiderman spiderverse'

@RogersHelps I will contact @Rogers if I decide to cancel my @Bell service. Thank you !

I switched from @Rogers to @Bell for my internet service, now I’m thinking that was a horrible decision. I haven’t done this back and forth in a long time! What a complete waste of my time. Smh! @Bell_Support

@Rogers yall tried to overcharge me on my bill once again..like when yall gonna stop. I catch you every month. y'all are worst than @joanneprada

@RogersHelps internet is down in Etobicoke area. Help us.

@RogersHelps @skireddd You guys have the worst internet service. Supposed to get fast internet but the service is basically dial up for your Rogers service. Stop ripping off the customers.

@RogersHelps customer for 8+ years and you bet I’d rather spend over 2 grand to cancel my contract then to ever deal with the horrible service I just received... wow

@WinstonSih @Rogers to say nothing of those Frogboxes - never attempt a move without 'em!

So frustrating. Home for a day to get work done and @Rogers internet has been down for 3 hours now. Home phone too. 😖😡😡😡

Dear @Rogers : I planned a forest location with service, got up at 5am, offered my loved ones & clients a live streamed nature meditation, got 7 minutes in - and you dropped it. Again. I'm a letter-downer b/c of you. Again. I'm just asking for the service I pay for. Again.

@fadoobobcat I HAVE TO CANCEL @Rogers NOW THE ONLY REASON I BOUGHT THIS PACKAGE WAS BECAUSE @FADOOBOBCAT. I DONT EVEN KNOW WHAT TO SAY @Rogers . THEY MAKE BILLIONS OF DOLLARS ANNUALLY AND CUT THE MOST RELEVENT NAME IN CANADIAN SPORTS FOR A COUPLE BUCKS... **** YOU @Rogers

@AboutRogers @Rogers hopefully they'll actually want to provide quality service for fair prices as opposed to the entire history of your leaders who keep canada poor with your horrific and pathetic "deals" "offers" and plans. shame on you. shame on all of you.

@Rogers you and @Bell are trash. You have trapped canadians in a horrible situation. We have the worst telecom deal in the world. You offer us the least and charge us the most. You both are horrible disgusting greedy and ******* evil. One of the main reasons I'm leaving Canada.

@RogersHelps 11 days after, another outage in the middle of the day. Great reliability, Rogers! Keep "improving"