Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Markham, Toronto, North Vancouver, Edmonton, Brampton, Burnaby, Coquitlam, Mississauga, Ottawa, Winnipeg, Calgary, Stouffville, Newmarket, Ajax and Sault Ste. Marie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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adam “pure west” schoαles.
(@adamschoales) reported
I recently upgraded to @Rogers Ignite internet/tv and to say the experience has been frustrating would be an understatement… Right now I’m trying to figure out how to properly setup my @geteero WiFi network with the Rogers XB7 modem. Any experts able to help? @RogersHelps
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DaOfficialJ
(@Spanish_Lover86) reported
@FCanadense @RogersHelps Which area are you? Internet is down here in Markham..
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justin amaral
(@mebutt1234567) reported
@RogersHelps I have internet currently as of now but 10 minutes ago it when down and back up like 3-4 times i was wondering if there's any problems or outages going on over at your servers??
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sarah🌹
(@sarahanne094) reported
My wifi hasn’t been working for weeks but @rogers insists there’s no problem 😌 I swear it’s always a problem with them. Y’all better discount my bill
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Not Impressed
(@FCanadense) reported
@RogersHelps I'm without internet and TV since afternoon and no words from Rogers. I don't know if it's only me or my neighborhood. Poor service at expensive monthly fees
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Logan
(@tak23oda) reported
@Rogers @RogersHelps New customer to you guys. Does the roam like home plan apply to a tablet line that’s sharing with a phone line? (Travel to the states)
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🏴Bear-er Of Bad News
(@thesyc66) reported
Hey @rogers @RogersHelps this is the second time in two nights that the internet keeps crapping in and out… wtf is going on with the cable? This is happening more and more often now (third time this week!) and it’s getting really frustrating…
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Stu
(@Bench_Racer111) reported
@RogersHelps Never mind I called Roger's..
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Calamity Jayne
(@CalamityJayne4) reported
@juststacey_ @Rogers Booo! That sucks.
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Brett Takvam
(@Brett_taks) reported
@McCFarms @Rogers @RogersHelps Jordan corner you get service back and 2 miles north of Carman. Carman is down
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Dante Haversham
(@Blooberboy) reported
@RogersHelps Internet is down again. Twice this month. This is beyond irritating.
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Brian Langille
(@Langille) reported
from
Charlottetown, Prince Edward Island
@RogersHelps The issue wasn’t the stock, it was the misinformation on how I could get the phone, I’ve been waiting for info that was never coming. Based on your tweet, im guessing I will be waiting a long time. Can we discuss this via DM?
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Markus Muhs, CFP®, CIM®
(@CGWM_Muhs) reported
@vancerooniyeg @Bell @Rogers Telus. It's the least bad.
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Warren McCutcheon
(@McCFarms) reported
@Rogers 9am this morning in Carman. Still doesn't work.
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Calamity Jayne
(@CalamityJayne4) reported
@juststacey_ @Rogers The worst customer service, OMG.
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DaOfficialJ
(@Spanish_Lover86) reported
Rogers outage ninth line and 16th @RogersHelps What is the ETA on this to be fixed because my alarm is giving me a sound as well 🙏
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Megs
(@rossgirl1980) reported
@RogersHelps Are there current wireless issues in Southern MB? Usually have LTE in the house and now I have nothing.
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Victoria Malloy
(@VictoriaMalloy) reported
@TorontoFitmom @MichaelpSimm @RogersHelps 🤞 tomorrow morning it’s back up. They told me the problem is up on Front St.
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DaOfficialJ
(@Spanish_Lover86) reported
@RogersHelps Just got internet back online but it was down for a while
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Marisa Orlando
(@potomars) reported
@RogersHelps been down since this morning. Can’t work so no pay. No one I talk to knows anything. What is eta??
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Stacey
(@juststacey_) reported
Very first world problems but I pre ordered the new iPhone sept 17 and got sidetracked because my kids HAVE COVID and realized it hasn’t come yet- just checked with @Rogers and they just didn’t submit the order! Apparently it’s my fault for not following up. I hate today 🙃
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Nicholas D.
(@nickd247) reported
@RogersHelps tv phone and internet down again! Since may 2021 service has been ****!
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SΔRΔH
(@sknorthlily) reported
@RogersHelps I have had a plan since Jan. 2020 with Rogers RED Wireless, dealt with reps to confirm deal. Worst experience ever so far. Since Jan., have to call EVERY month to have bill fixed bc ALWAYS wrong n' additional charges constantly added on. Every. Month. :/ @Rogers
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LT
(@LeafsBurner97) reported
The Jays are so close. But management needs to be allowed to spend a bit more $$$$ to take them there. Will @Rogers open their god damn wallets or stay status quo. fan base deserves money spent….especially knowing how much we pay for everything.
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Joey B
(@jbus13) reported
@vancerooniyeg @Bell @Rogers Koodo is just Telus. Being a new customer it is hard to get a better deal than you can get from your current company
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Chris Jackson
(@actionjaackson) reported
@RogersHelps internet down, tried rebooting modem, 427 and Burnhamthorpe area seems to be affected
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Warren McCutcheon
(@McCFarms) reported
@Rogers How about letting people in this area know what's going on and a time frame for repair to service? Thanks
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Paul 🌤️🚴♂️💉💉
(@tracer_ca) reported
I've said it before: if you're on @Rogers or a service that resells it, you owe it to yourself to switch to @Bell or a service that resells it like @TekSavvyBuzz . The Rogers network simply can't handle the work from home trend. I'm tired of poor video quality from my co-workers
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Wasif Tamuri
(@WasifTamuri) reported
@RogersHelps is there another service disruption???? Spent all day with it worked in the evening, and now it happens again during working hours? Seriously?
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Calamity Jayne
(@CalamityJayne4) reported
@juststacey_ @Rogers Rogers is kind of the worst.