Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Hamilton, Newmarket, Oakville, Calgary, Whitby, Edmonton, Bowmanville, Kitchener, Toronto, Barrie, Fredericton, Ottawa, Mississauga, Brampton and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Mills
(@millsy200) reported
@RogersHelps I have service through a reseller on rogers lines. Just wanted to let you know, though, that there is an outage in Wheatley. I also let the reseller know last night.
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Francine Prevost
(@fprevost) reported
@RogersHelps so you've had 24 hrs to figure out the problem, and you still haven't and you're not providing more information. That's not having a great Christmas.
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Foon
(@xFoon) reported
@s6nyi @Rogers it's not always this bad but I mostly stopped when I first moved here cause it was too much trouble figuring out if it'll stay up a whole stream or not
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Francine Prevost
(@fprevost) reported
@RogersHelps are you aware of your interney outage and if so please say something about it.
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Junan Nashit Tias
(@J_tias) reported
I have never seen a customer service as bad as @RogersHelps . I they hung up on me for the 18th time in a row now. I have been trying to solve matter since November 3rd. I have no resolution yet
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Kelo
(@kelobacc) reported
@JaideepPatel @RogersHelps Yea it’s still not fixed like wtf it’s Xmas eve people are home why does Rogers have shut down every 2months
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Ken Seward
(@kenseward) reported
@RogersHelps Your internet service is becoming a huge joke. Good thing my neighbor gave me her password from her BELL internet
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Anthony Bonacci
(@justgivverbud) reported
@Rogers is the worst.
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MMcLeax 🇨🇦🇺🇸
(@MMcLeanx) reported
@RogersHelps @Rogers internet not working here in Bathurst New Brunswick. Again more outages from the company this is unacceptable. The last time the area had no internet access for 2 days. 10$ off my 160$ monthly bill is not going to cut it.
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Jacob Ka
(@jkmapleleafs) reported
@Rogers is their an ETA on the internet outage in North York?
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Mia
(@MCCM_Mia) reported
@RogersHelps Hi Rogers! I live in North York and don’t have internet it is just me or the internet in this area down?
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Misha - Blyat Beauty
(@blyatbeauty) reported
@MCCM_Mia @RogersHelps Yeah, it’s down for all of us. Mine went down early this morning.
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Joe Mama
(@Noah93054059) reported
@RogersHelps I love having terrible service
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Daniel Sethuraman
(@apds1088) reported
@RogersHelps I'm on hold over a phone call with your help desk for last 45 mins. I'm a new customer trying to get Rogers internet. This doesn't give me confidence in your tech support. Someone help!
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H G
(@sarumanthedark) reported
@RogersHelps @defog81 My elderly parents have no internet/phone services now for over 15 hours, they live in South Etobicoke, what is the latest info on repairs? the Rogers customer service is god awful!!!!!
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Jonavin
(@Jonavin) reported
Every time the wind blows my @Rogers goes down. And @Bell isn’t any help by offering 50mps internet for $100/month in 2022. I live in the largest metro area in the country, not the middle of nowhere.
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Jai
(@JaideepPatel) reported
@kelobacc @RogersHelps I’m not from around here but every time I visit it seems to have issues with no periodic updates provided to the customers.
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Abhinay mandava
(@Abhi_mandava) reported
@RogersHelps the Internet is not working, but I'm able to make calls? Whats wrong with your network this time?
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SweetSENSations
(@StugatzInOtown) reported
Hey, @Rogers how do you continue to have ****** internet infrastructure and continue to steal money from people for your unreliable service!?
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Oki K.
(@ITSupremacy) reported
@RogersHelps Internet is still down, North York and Don Mills! unacceptable!
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MMcLeax 🇨🇦🇺🇸
(@MMcLeanx) reported
@RogersHelps @Rogers internet not working here in New Brunswick. Again more outages from the company this is unacceptable. The last time the area had no internet access for 2 days. 10$ off my 160$ monthly bill is not going to cut it.
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Jacob Ka
(@jkmapleleafs) reported
@RogersHelps is their an ETA on the internet outage in North York?
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Loni Stewart
(@stewart_loni) reported
@RogersHelps Are your techs actually working on these outages? Are you short staffed? We've been down for 12 hours now. Orangeville.
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Epay
(@EFanpay) reported
@RogersHelps Except we did it not have power outage and the tv has to been down for least 10 hours. And that is happening almost every weekend. Finch Islington area
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Shaye Belanger
(@Shaye_Belanger) reported
@RogersHelps There is no outage of power at my house in Ottawa but the internet keeps going online and offline. Bedard avenue.
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Francine Prevost
(@fprevost) reported
@RogersHelps Again, poor service from you guys. Took you more than 24hrs to put out this message that says nothing.
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Dawn Clarke
(@Dawnsawoke) reported
@RogersHelps Rogers down in my area, however nothing is posted in ourages
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Luana Losardo
(@LuLosardo) reported
@RogersHelps is there an outage in Hamilton Mountain. We have not had phone, internet/wifi since early this morning.
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Epay
(@EFanpay) reported
@RogersHelps Except we did it not have power outage and the tv has to been down for least 10 hours. And that is happening almost every weekend. Finch Islington attesa
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Deepika Sathish
(@DeepikaSathis13) reported
@RogersHelps Hi roger no home internet for more than 22 hrs in don mills. Is there any tentative time to resolve the outage?