Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Saskatoon, Victoria, Dartmouth, Hamilton, Oakville, Winnipeg, Toronto, London, Surrey, St. Catharines, Whitby, Edmonton, Vancouver and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Saskatoon |
TV | |
| Victoria |
TV | |
| Dartmouth |
Internet | |
| Hamilton |
Internet | |
| Oakville |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Lulker
(@sjlulker) reported
@RogersHelps I having connectivity issues on my rogers phone. I am roaming in Cuba @Cubacel_ETECSA
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Isabelle St-Amour
(@istamour) reported
Trying to finish my report cards and @Rogers is down again. Guess I am going to open my 5th ticket in 8 weeks…
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💎LaShand💎
(@LShand16) reported
@RogersHelps how can you not fix this problem??!!?!? It’s been days!!!!!
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Ahmet Tahmilci
(@ATahmilci) reported
I want to share with you my experience with @RogersBiz which resulted in wasting lots of my time waiting on the line to speak with someone and delays in getting my money back to me. Think twice before getting a service from @RogersBiz. +++
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lisa em
(@lisa_em_) reported
@Rogers told my 80+ aunt she should upgrade to #Ignite without informing her that her devices will need #WIFI capacity, which they don't. Now she has no Internet and they want to charge her $50 to move the modem to another location, which maybe or may not solve the problem.
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Splading Smails
(@Kalicranstonson) reported
@RogersHelps @skuchurean No DM, just improve your garbage service.
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Ahmet Tahmilci
(@ATahmilci) reported
I want to share with you my experience with @Rogers which resulted in wasting lots of my time waiting on the line to speak with someone and delays in getting my money back to me. Think twice before getting a service from @Rogers.+++
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Ahmet Tahmilci
(@ATahmilci) reported
At the end of Nov I cancelled my @Rogers internet subscription which I had for the last 9 yrs. Couple of days later,a customer retention rep called me & told me they issued 1 month free service although I never ask for it.She told me I’ll receive a return label at the end of +++
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Gail
(@SatanSitter) reported
@RogersHelps Is there a service interruption in Hamilton Feb 5/2023? My tv/internet/wifi is not working. Gail Potter
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lisa em
(@lisa_em_) reported
@Rogers believes seniors should instruct tech on how to set up their own Internet. Rogers tech manager says his boss won't take my call. Pay $50 to move modem or run 60 ft cable from the main floor to the upstairs. Not their problem if your Internet doesn't work, only the modem.
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lisa em
(@lisa_em_) reported
Spoke with 3 staff over a span of 3 hours (40 min wait btwn staff). They admitted to making a mistake but offered no solution. I asked to speak to a manager and they said he would never take my call. They don't care about their customers. Been with @Rogers for 20 yrs but no more
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…
(@verizoncrypto) reported
For a company that had 2 major outages in the 2 years I had them… you’d think @Rogers @RogersHelps would have better customer care. That’s asking too much though lol
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Dion Nelson
(@nelson_dion) reported
@Rogers might have the worst ******* internet in all of Canada. Charge you 2× as much as any other company and cant stay connected for ****, lagging all the time. Never have any support that helps. Just a garbage company @Bell gonna be getting my service moving forward
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Karchwurst
(@Karchy0) reported
@RogersHelps is there an outage in Pickering? Digital TV has been down since 10:30 this morning.
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Samantha
(@SammyLamby27) reported
@RogersHelps I’ve spoke with customer service and they didn’t seem to care. So not sure what you could do for me.
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The Boy With The Superhero Tattoo 🇨🇦
(@BellyTopsForMen) reported
So has there ever been a day that some part of @Rogers hasn’t been down? It’s fun to pay north of $200/month for what amounts to intermittent service on any given day.
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Ram Kharawala
(@KharawalaRam) reported
@RogersHelps Customer service said they have put in the request for move to the new address and my internet should start once i plug in my modem. That was 2 days ago. No internet yet and i cant get in touch with the moving team at all!
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Ahmet Tahmilci
(@ATahmilci) reported
the period. During 1 month period, I never used the service as I already subscribed for a service from Bell. At the beginning of January, I received a return label but I was unable to send the equipment by Jan 20th. Meanwhile, @Rogers sent me a bill for the cancelled service.
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Chris Froese
(@chris_froese) reported
@Rogers 2.5 hours on hold. Spoke with two people and still haven’t resolved my very simple issue. And your live chat timed out twice too. Help?
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Sandenn
(@Sandenn) reported
@RogersHelps outage in Bathurst New Brunswick, now approaching 24 hours.. update?
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Isabelle St-Amour
(@istamour) reported
@RogersHelps Ticket no. 6 was opened by a kind customer service rep. Couldn’t get Anna to work because I live rurally and my 3G was too slow. Finished my report cards by tethering my data. Outage could be ongoing for 24 more hours. That is almost a week and a half cumulative outage.
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Ram Kharawala
(@KharawalaRam) reported
@RogersHelps Hi, just sent you a DM. I do need help with the moves concierge. I am unable to get through to them even after a 4 hour wait on call (since 2-3 days). I need you to connect me directly with them asap! My work is seriously impacted!!
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My Masked Gay Nerves
(@CornerView1) reported
@Rogers 1 hour on hold to be told I'll be another 2 hours on hold. WTF???
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Arya Sharma
(@MariosGaming23) reported
@RogersBiz Why did my internet cut down 3 fu*king times?!?!?!?!?
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Ahmet Tahmilci
(@ATahmilci) reported
the terrible customer experience that you may receive at @RogersBiz . Besides connectivity issues, the service level is definitely not up to the standards of a Canadian company. Think twice before getting any service from Rogers
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Ahmet Tahmilci
(@ATahmilci) reported
I can say that @RogersBiz is very successful in this task. I am still waiting for a reimbursement and was unable to resolve the issue and I was disconnected while waiting to speak with the credit operations today. I just would like to share this experience to warn you about +++
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Lindy Deckert
(@LindyDeckert) reported
@RogersHelps Guess what Rogers? No tv again—it’s been a banner week. Problem remains the same. Screen freezes. Sign on TV saying Something has gone wrong. I’d like to not see that sign again for a long time please.
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Ahmet Tahmilci
(@ATahmilci) reported
I learned that nothing has been done and I started the process from the beginning again.If @Rogers is trying to displease its former clients by charging them additionally & making life harder for them by limiting access to the customer service agent by keeping them on the line ++
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🍃 Ms. Behaviour 🍃
(@msbehayviour) reported
Total waste of time over two weekend trying to get something extremely simple done with @Rogers. More than 3.5 hours spent on the phone and chat so far and nothing done yet. Total #rogers #customerexperience fail.
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Nukul Bhasin
(@nukulb) reported
@RogersHelps you should really work on your IVR system and train your customer service team. Just spent 30 mins getting transferred from department to department for something as simple as moving services. And at the end of it, I could not even ask for a call back!