Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- TV (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Longueuil, Calgary, Vancouver, Toronto, Toronto county, Edmonton, Surrey, Oshawa, Orillia, Kitchener, North Vancouver, London, Maple Ridge, North York, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Longueuil
|
Total Blackout | 3 hours ago |
|
Calgary
|
Internet | 5 hours ago |
|
Vancouver
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Toronto county
|
Internet | 7 hours ago |
|
Edmonton
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
chris (@whiteboywork) reported@Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router
-
Rhaimon (@Earthoak01) reported@SportsnetPR @Rogers and @Sportsnet never cared about Canadians and this should confirm it for even people with their head in the sand.
-
Auburn Wild (@AuburnWildnet) reported@sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada
-
steve hamburger (@shitFricker) reported@RogersHelps how long does it take for outages to be reported? there is nothing listed for my area despite being told there is an outage by your support staff. I've been without the service I pay for for over 6 hours now
-
ghostwolfman (@ghostwolfman) reported@RogersHelps 4 outage in as many months 14 hrs and counting on this one and another projected 4 hrs , I am not receiving what I am paying for, the services I pay extra to watch I am missing out on, when is someone going to fire a brain and put the fibre lines underground?
-
Ryan A (@lakelikeglass19) reported@RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.
-
Marlo Stimpson (@MarloStimpson) reportedHey @Rogers @RogersHelps, what is going on? The wifi has been going on and off all day today and has done so the last few weekends as well. We even have a new modem which you offered to us. The service has been horrible. #Rogers
-
Proud Canadian (@miketaylorTO) reported@Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.
-
James Hughes (@JHughes681) reported@ajplayzyt27 @BlueJays Doesn’t matter. Schneider is being fired tomorrow even if they had won today. Decision was already made. Sponsors actually complained to @Rogers and this cannot be ignored. Hopefully they fire David Popkins as well. Worst hitting coach in baseball and it’s not even close.
-
Marisa Allen (@marisaallen123) reported@RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..
-
For NL (@ForNL6) reportedHad to delete @Rogers, not putting that rainbow **** on my phone with your app.
-
Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
-
𝚃𝚛𝚊𝚟𝚒𝚜 𝙾𝚠𝚎𝚗 𝙼𝚎𝚑𝚛𝚎𝚛 (@travismehrer) reportedWow. @Rogers is really trying to out-@Rogers themselves today. Up for 5 minutes then down 20-60 minutes. And no issues during the actual storm yesterday. But merging with Shaw was going to makes things better…
-
Politicalinsider (@canadianinpoli1) reported@Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.
-
Graham Haigh (@GrahamHaigh) reported@RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.
-
Chris R (@polloyumyum) reported@Sportsnet @Rogers hey, **** you for not renewing your deal with CBC so they can air hockey night in Canada. My contract with you is ending soon and I will not be renewing, you greedy *****. I hope more people cancel theirs and stop paying for your ****. SN is a joke anyway.
-
Paul Alberstat (@alberstat) reported@RogersHelps Somehow they are not there today. Still my wasting two hours on hold is UNACCEPTABLE!!!! You say that your technical support is open 24/7 which suggests you will actually answer the call! I’m seriously looking at other carriers now.
-
ghostwolfman (@ghostwolfman) reported@RogersHelps Ya that is brilliant people are without internet and your solution is for them to go to the internet to see what is happening? Did everyone there stop brain development in kindergarten?
-
Anne Proctor-Counter🇨🇦 (@ayym) reported@RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam
-
Rocco Signorile (@imthedarkknight) reported@RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”
-
ghostwolfman (@ghostwolfman) reported@RogersHelps Yes I have , the lines were cut , pitiful service
-
The Old Nerd (@The0ldNerd) reported@CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...
-
ghostwolfman (@ghostwolfman) reported@RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages
-
Okay you have some skill (@Sumskillz) reported@cdntradegrljenn @Rogers Bell knows that they have a mobile phone service hole in my subdivision. The city knows about the hole. Since no city councilors live in said hole, it won't get fixed going on 5+ years now. City councillors don't want any new towers erected. Everyone says, "just use wifi calling"
-
Donna (@DonnaWatson01) reported@RogersHelps Is there anyway to contact Rogers to get a line that was torn down by a tree limb repaired! I need to schedule a service call and this endless waiting on hold seems ridiculous!
-
Marisa Allen (@marisaallen123) reported@RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!
-
Bonnie Lee (@stitchlady) reported@RogersHelps Can’t get through on the telephone. I don’t have an hour or more to sit on hold. Rogers has the worst customer service in the business. In fact, there literally is no Customer Service.
-
chris (@whiteboywork) reported@RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix
-
🇨🇦B1g T1ny Bubbl3s🇨🇦 (@b1g_t1ny) reported@Hky_Illuminati_ Get ****** @Rogers . Do the right thing. **** monopolies
-
Roger O'Toole (@otoole_72) reported@RogersHelps Can anybody help me? On hold for 40 mins got cut off now it says it is too busy nobody available call back later? What is going on? I changed my services last week and nothing was done, now I cant call and ask why? Reference call# 12588431856