Rogers

Rogers Outage Report

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 10/14/2024 11:25

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Welland, Brantford, Toronto, Montréal, Mississauga, Brampton, Hamilton, Dorval, Kitchener, London, Newmarket, Guelph, Richmond Hill, Laval and Oshawa.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Internet
CanadaBrantford Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaMontréal Internet
CanadaMississauga Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gillan_alannah Alannah Gillan (@gillan_alannah) reported

    Terrible customer service and a botched phone upgrade from @Rogers are you surprised? Because I’m not. @RogersHelps

  • HowardWasserman Howard Wasserman (@HowardWasserman) reported

    @RogersHelps are there service interruptions in the L4J area?

  • mbouf Melissa B | Sports Nutritionist (@mbouf) reported

    @kyleroussel @RogersHelps There was a tiny notice DEEP into my billing that said my current promo was ending at end of last billing cycle. In a place I never look. No email reminder or anything. Tell me how they need $110 more per month for the same service I’ve had for 2 years. It’s criminal.

  • londondoghouse Marc A🇲🇹🇬🇧🇨🇦 (@londondoghouse) reported

    @RogersHelps The internet in Malton keeps cutting out. Is there a problem?

  • akash_p1989 Akash (@akash_p1989) reported

    @RogersHelps this is 3rd time in 1 month, unplanned service outages during weekdays. This new Ignite box is really next generation. "Best is never going to come..."

  • littlemissperky Jonna Pedersen (Get vaccinated) (@littlemissperky) reported

    @RogersHelps can we expect another day of intermittent service in Whitby? #drivingmecrazy @bell maybe we can get Fibe in Whitby sometime soon??

  • mbouf Melissa B | Sports Nutritionist (@mbouf) reported

    If @RogersHelps wants to keep me as a customer, they better have a better bundle deal for me than suddenly increasing my current Ignite bundle to $110 MORE PER MONTH and saying there are no promo offers right now. Live chat was absolutely useless.

  • SportingPhil Phil Boileau (Bwa-Lowe) (@SportingPhil) reported

    @mbouf @RogersHelps I couldn't tell you how much I hate this. Having so many friends/family understanding support, those agents are made to speak to people on the phone WHILE chatting. This is why you never get real answers of feel heard. Multitasking is not real, customer first is a lie.

  • renesrosie tiff (taylor's version) ✨ (@renesrosie) reported

    @MapleSteves @RogersHelps Where did you get this 3-5 hours from, did you contact them? Having the same problem

  • 11asifkhan11 Asif Khan (@11asifkhan11) reported

    @RogersHelps service keeps going up and down all day in southeast Ajax. Very disruptive to my work day. When will it be fixed?

  • MapleSteves Steven (@MapleSteves) reported

    @RogersHelps there is an internet outage in the Warden and 16th area. We need assistance please

  • patrioticleaf Brad Axford (@patrioticleaf) reported

    @RogersHelps @londondoghouse Cut out here on Exeter rd in London too @RogersHelps

  • RobbieGamers Robbie (@RobbieGamers) reported

    @RogersHelps tell your ******* tech to stop playing with my cable ... I’m going to cancel next month

  • sdjz1963 Steve Jarosz (@sdjz1963) reported

    We have been overcharged since the plan changed and being told it's our problem. Disappointed with their customer service. @RogersHelps

  • 91_ismaill ismail S (@91_ismaill) reported

    @Rogers is there an outage in brampton in the L7A side?

  • Sebas001509 Sebas1509 (@Sebas001509) reported

    @RogersHelps there are some discrepancies between the balance shown on my MyRogers app and the total of my bill. Can you help me out with this?

  • kyleroussel Kyle Roussel (@kyleroussel) reported

    @mbouf @RogersHelps No doubt working from home has caused a mess for customer service agents, resulting in delays. But that doesn't excuse their predatory and ***** practices of burying important info. Any agent can help....it just depends on what their script and procedures allow them to do.

  • mbouf Melissa B | Sports Nutritionist (@mbouf) reported

    @kyleroussel @RogersHelps And live chat basically told me to look in my account and if no offer is there she can’t help me. And it takes her 10 mins to reply to each message I send her.

  • RachelNatalie33 RachelNatalieArt (@RachelNatalie33) reported

    @RogersHelps It has cut out in my area. I've already sent a DM.

  • CoutureWriter Cecily Doyle (@CoutureWriter) reported

    @RogersHelps Is Internet down? We’ve been out for the last half hour in Woodstock area.

  • GerryMahar Gerry Mahar (@GerryMahar) reported

    @RogersHelps is there a known service outage in Nackawic NB this morning?

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • benmccord Ben McCord (@benmccord) reported from Oshawa, Ontario

    .@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

  • goose68ca GOOSE 🇨🇦♿🏳️‍🌈 (@goose68ca) reported

    @RogersHelps It says something is gone wrong please try again later. And I cant go to a store so i guess I might have to give up my cellphone service

  • BostonBrand77 David Stephens (@BostonBrand77) reported

    @Rogers @RogersHelps is there an outage in St. John's NL? Our internet/cable has been spotty this past week and is currently out. Says the co-ax might not be secure or need to change jacks, but its never been a problem before. Help?

  • bettsyboy98 MB (@bettsyboy98) reported

    @Rogers an hour and a half on the phone to replace a phone, two “system errors” and after said hour and a half…hung up on. What the hell?

  • NicoleAnatol Nicole Anatol (@NicoleAnatol) reported

    @RogersHelps I called 3x: June 15,18 & 21 to get my $290 credit applied to long distance bill. Each time I was assured the credit would be on my account within hours, yet here I am again with it not happening. Abysmal service & am very unhappy I have to reach out, YET AGAIN!

  • mbouf Melissa B | Sports Nutritionist (@mbouf) reported

    @RogersHelps I am logged in to MyRogers and there are no exclusive offers. I don’t understand how it’s my job to find myself offers. And how live help agents can’t seem to help me out.

  • LanguageArtsSci cynthiadannbeardsley (@LanguageArtsSci) reported

    Why won’t @RogersHelps tell me why my email is linked to a cell phone number that has never been mine ? @CRTCeng

  • Whataloadofit Ryan Butchereit (@Whataloadofit) reported

    @Rogers the solution to my technical issues and poor internet is not to add more data to my cell phone plan... Fix what I'm paying for