Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: North York, Toronto, Cambridge, Pickering, Mississauga, Whitby, Surrey, Edmonton, Nepean, Montréal, Vancouver, Guelph, Chatham, Maple Ridge and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Toxicmatic
(@Toxicbanditt) reported
@RogersHelps I gave you another chance but this internet outage is getting old real fast. Come Monday I’m done with your dysfunctional overpriced so-called company that don’t give to ducks about there customers
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Yvonne Warren
(@BijouPeter) reported
@RogersHelps Almost 10pm and Hamilton Central East Mountain is still without service.
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MOKE
(@MOKE23590880) reported
@RogersHelps Hour 23 of no internet or tv due to a fire for lines that need to be fixed above ground is absurd! This fix shouldn't be so long and shouldn't need 6 crews onsite. It's only a matter of replacing a cable. This is outrageous and Rogers is the only one accountable now!!
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Skyelar
(@SweetieSkyez) reported
@RogersHelps hour 23, still no service. But conviently other people have internet. What is going on here!?!?
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Jlaw
(@thelawxo) reported
@RogersHelps New eta shows 11pm…every customer effect deserves a month free of service. Ridiculous
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Courtney Murphy🇨🇦
(@CourtneyMMurphy) reported
Tried to be patient. On day ten without access to my voicemail. Why am I paying @Rogers for a service that they can’t deliver? Any recommendations on a reliable company? #frustrating
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UnbarredMoose
(@UnbarredMoose) reported
@RogersHelps Lmao you just changed your ETA to 11pm. So yes 24-48 hours we will have service back. Multi billion dollar networking company loses a whole region for one hanging line. I think the guy who did your network design needs a promotion. #rogeroutage2022part2
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name goes here
(@ieiur736) reported
@RogersHelps See what’s going on? I’m affected by the same issue that’s got half of Hamilton offline.
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Taylor Timson
(@timson_taylor) reported
@Rogers @RogersHelps What a ******* joke.. 24 hour outage after your fiasco last month.. **** you.
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꧁꧁𝑗ℎ𝑜𝑡𝑎꧂꧂
(@boora_jhota) reported
@Rogers hey rogers i just switched to telus ur services are awful
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Ehsaan
(@Ehsaan54769734) reported
@RogersHelps Still no service here. Hamilton West mountain
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Jani81
(@Jani8113) reported
@RogersHelps Thank you.. I hope it will fix at 2am.. sorry I am frustrated now… impacting my work and day to day activity.. I have Fido internet…
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Chad-r-box@hotmail.com
(@Chadrboxhotmai1) reported
@RogersHelps When will service in Hagarsville be back up? Please advise.
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Skyelar
(@SweetieSkyez) reported
@RogersHelps @Jani8113 Would like to know when it will be restored for the west mountain. Coming up on hour 24 without service.
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Casey Rosa
(@c_bombos) reported
Is it 2003?? Because it feels like the power outage all over again @Rogers #Hamilton
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Bing Bong Ding ****
(@XLWATERBUFFALO) reported
@RogersHelps So this is what happens when the network diagram looks like a pyramid scheme flowchart. 🤢🤢🤢
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J
(@iambcguy) reported
@Rogers You mean, when the network works, right?
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Morgan Camblin
(@CamblinMorgan) reported
@Rogers 2nd major outage this summer. This didn't age well
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Yvonne Warren
(@BijouPeter) reported
@Biernac1966 @RogersHelps Wentworth and Rymal still down at 10pm, makes it 23 hrs. They show us a dangling overhead wire and expect that they can't get it straight. Rogers is a national company yet this is how they are run. More Canadian shame.
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Merlin Metal
(@MerlinMetalOSRS) reported
@RogersHelps Done with rogers definitely switching to a different company. Enough is enough, this should have been fixed hours ago. Terrible company and no sense of urgency for how **** this situation is for people who use internet for work. Ridiculous.
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Crystal Deveau
(@Crystaldeveau) reported
@tomr2275 @AmberChorzepa @RogersHelps Same! And still down
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Sean - Abortion is Healthcare
(@DarkElfLX) reported
from
Hamilton, Ontario
24 hours without internet, no active communication and if you go digging through forums they'll lie about resolution times. 10pm, no 11pm, no 2am... I can't wait to cancel this bullshit @RogersHelps and what a joke twitter handle.
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kimberleyryan
(@kimberleymryan) reported
@RogersHelps Seems suspect. One hydro pole on Upper Wellington and a major outage? Impossible. I call B.S. My elder mother has been without a landline of any kind for the entire day.
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Paul c
(@Paulc80961929) reported
@RogersHelps Still without service at 1030pm hamilton mountain
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Erica Borges
(@ericaborges_t) reported
It's been 3 weeks and counting that I can't play a single game o League of Legends because @Rogers internet is horrible. We changed our plan, our router and it still sucks. Honestly, we are out of options here.
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Ehsaan
(@Ehsaan54769734) reported
@RogersHelps Still no service in Hamilton.
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TSB_Shadow_Ronin
(@shadow_ronintsb) reported
@RogersHelps 4 am till ******* 10 that 18 ******* HOURS!!! FIX YOUR **** like seriously this should have been done hours ago
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lotus star
(@tamschlue) reported
@RogersHelps @FrontierAT4 This shows just the outage in Hamilton, what about everywhere else? When do all the non Hamilton customers get their internet back?
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Carm
(@c_difiore) reported
@Rogers Power and performance with what no network - let’s try to get it to work first
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Carm
(@c_difiore) reported
@RogersHelps seriously all day to fix a cut wire - how much are we getting back this time 10 cents for all 3 services @Rogers this is ridiculous