Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Scarborough, Maple, Vancouver, Woodstock, Brampton, Guelph, Surrey, Kitchener, Markham, North Vancouver, Edmonton, Burnaby and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Calgary |
Internet | |
| Scarborough |
Internet | |
| Maple |
Wi-fi | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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CK
(@Toronto4620) reported
@RogersHelps on hold with Rogers billing department and expected wait time is 3 hours. How can a huge company like Rogers justify this and how can they never address this? Successful companies always aim to address their customers issues asap. I guess Rogers doesn’t feel that way
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Janetta M
(@jmck991) reported
@RogersHelps My internet has been down (>1mbps, can't load anything) for 2 days. Called yesterday & they told me it was due to AWS. AWS is up but Rogers is not! I've been on hold for 2 hours, DMed on Twitter, and tried the website chat; no responses! what do I have to do here?
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Julie Height
(@SoberJulie) reported
@RogersHelps my internet is down so is my next door neighbour can you advise? 519-938-5215 is the home phone
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Keana
(@ksmr_epi) reported
@RogersHelps all services down since 3:30pm
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Canadian Mellie
(@canadianmellie) reported
@RogersHelps Nope all good I just checked with the app and it is infact the exact same issue from 11 am this is very poor service
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Boom!
(@NetworkingABCC) reported
@RogersHelps so account doesn't actually help or let people know when there is an outage & how long it might take?! Been out for hours, missed an important run thru for event tomorrow, doubt we will be refunded for time lost, using up my phone data, luckily cell isn't w Rogers
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John Cox
(@Bweiser30) reported
@RogersHelps is there an outage in the Niagara region ?
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Canadian Mellie
(@canadianmellie) reported
@venkatragavan80 @RogersHelps Is everyone else still out too ? I can’t get a response from Rogers for an eta on service x coming back up in our area
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A
(@adamjav97) reported
@RogersHelps you **** faces better give everyone their money back. 10 hours no internet. Lost a job. **** you incompetent *****. Callin in now and cancelling service. EVERYONE CANCEL THEIR SERVICE. **** THESE PARASITES #Rogers
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Matthew Prevost
(@matthewp83) reported
@adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.
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Bob Hahn
(@iBobHahn) reported
@RogersHelps @venkatragavan80 They have been planting trees up and down Lisa Street since 9 AM today. I wonder if they have anything to do with it. It’s 5:45 pm now and they’re almost done.
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BlueJaysFaithful
(@FaithfulBlue) reported
@RogersBiz it is unbelievable that a business would be with such ridiculously slow internet. It’s like GD dial up!
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Canadian Mellie
(@canadianmellie) reported
@RogersHelps I got the alert today at 11 am I was part of a known outage issue what is going on it’s 7pm and still no service when will this be fixed
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Viarenzophone 🙏✌⛪
(@viarenzophone) reported
Hello @FreedomMobile thanks for the free 5GB of data at for Chriatmas! Long time customer and plan to stay that way. Unless you sellout to @Rogers
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A
(@adamjav97) reported
@srosscooper @venkatragavan80 @RogersHelps Yes apparently someone cut a wire which takes them 24 hours to fix? I dont know how that makes any sense but thats the lie they are running with
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Keana
(@ksmr_epi) reported
@RogersHelps all services down since 3:30pm.
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Julie Height
(@SoberJulie) reported
It’s exam week for me at University…I need the internet service I pay for @RogersHelps
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John Hansen
(@JohnHansenCa) reported
@RogersHelps Not sure why it takes so long? It is a service issue after all. Also not sure why I'm not getting interim updates that the problem is under investigation. But hey you have your process and I have mine. But sure I'll DM you.
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A
(@adamjav97) reported
@RogersHelps @Bweiser30 You incompentent *****. DOES IT TAKE 12 HOURS TO FIX A CUT WIRE??? YOU GUYS ARE FULL OF ****. EVERYONE NEEDS TO SWITCH PROVIDERS. **** THESE GARBAGE *** PARASITES
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Florentina Moraru
(@FlorymgMoraru) reported
@Rogers Any idea when the service will be restored in Vaughan??
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v3rd3
(@v3rd3) reported
@rogershelps etobicoke ignite tv service is showing channels unavailable. Any word on the problem and solution?
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Jermaine Jupiter | The Jobfather
(@JermaineJupiter) reported
Why am I paying for a service thats barely working? @Rogers @Sportsnet
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Anna Szabo
(@LadySzabo13) reported
@RogersHelps Is there an outage in Orangeville? Landline/home phone not working (my mother's, not mine). Been on hold with Rogers for 35 min, also waiting for a live chat agent. Simple question, apparently not a simple answer. Horrible customer service!!
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Keenan Mathura
(@KeenMathura) reported
@RogersHelps Service down since 3:45PM in Etobicoke. Need an ETA as I work from home and have strict deadlines to meet. Whoever was helping me in the DM's abandoned the conversation after the first message over half an hour ago.
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A
(@adamjav97) reported
@JohnHansenCa @matthewp83 @Rogers Ive been with rogers for years and regret it. Horrible customer servive and outages happen multiple times a week. They're one of the worst providers in noeth america
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A
(@adamjav97) reported
@RogersHelps im about to lose my job because you idiots can't fix ur internet issues. Someone cut a wire SO HOW IS IT OUR FAULT. Im cancelling my service with this garbage company. I lost my job cause the internet outage. **** you clowns
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John Hansen
(@JohnHansenCa) reported
@RogersHelps Can you help me? details in thread.
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A
(@adamjav97) reported
@RogersHelps 9 hours now and internet is still down. I cant wait to cancel my service.
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A
(@adamjav97) reported
@RogersHelps Apparently it takes 1000 years to fix a cut wire. Internets been down since 10am and its 7pm. No other internet provider is doing this to their customers. FIX YOUR **** HURRY ******** UP you incompetent *****
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Kamran Mirza
(@KamranGTA) reported
Hey @RogersHelps , there has been internet outage since 11 am . When do we expect the services to resume ?