Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: London, Woodstock, Dollard-Des Ormeaux, Calgary, Vancouver, Toronto, Coquitlam, Fredericton, Edmonton, Nanaimo, Scarborough, Brampton, Castle Gardens, Ottawa and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Woodstock |
Total Blackout | |
| London |
TV | |
| Dollard-Des Ormeaux |
Phone | |
| Calgary |
Wi-fi | |
| Vancouver |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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cherie anakin
(@sk8jdgca) reported
@RogersHelps my cable has been basically off since Tuesday. Are you ever going to fix it?
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Dan
(@damndanyo) reported
@RogersHelps what’s the status of the internet outage in Richmond Hill? It’s been out for hours. Being self employed, it would be good to be updated with the current status with more information.
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Tyler
(@roylie1188) reported
@RogersHelps This did not help. There is ZERO data service in Kincardine for the majority of Rogers customers. Serious issue.
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JustN TruD’OH!
(@TheFreshGroggy) reported
@SimbaTZ11 @RogersHelps Internet has been down since about 11:30am at Yonge/Major Mac
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Herman Sim
(@hermansim) reported
@RogersHelps our entire street has internet outage since 12:00pm today. Getting no answers. Whats going on? L6C 0Jx area
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EveChloe
(@EveChloe3) reported
@RogersHelps our internet has been down all day and the earliest service call isn’t until Sunday. Is there anything else that can be done? Are we able to get quicker help since we are currently paying for internet that we are unable to use.
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DC
(@chakdan) reported
@RogersHelps It's alright, took a few tries. Turns out I need to upgrade to your 'new' service which will be even more expensive. Looks like this is the end of my Rogers relationship!
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mikeyniko
(@mikeyniko) reported
@RogersHelps The service has been available on other carriers...what's the hold up. I really would rather use rogers than to go elsewhere
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REV TV Canada
(@revtvcanada) reported
@mvannie @Rogers Call the call centre to let them know you want the service.
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Alina Arnold
(@Alinaarnoldinmb) reported
@RogersHelps The link you have pinned links back to itself. I’m trying to check for service interruptions in Kenora,ON as my service is intermittent.
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Amar Agrawal
(@4XBlaze) reported
@SimbaTZ11 @RogersHelps Same here down since 12 in Richmond Hill
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SimbaTZ11
(@SimbaTZ11) reported
From @RogersHelps in case anyone else in Richmond Hill is stuck with no internet: There's currently a service interruption in your area. We are working on a fix but there is no estimated time of resolution at this time.
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Daniel Granat Photography
(@DnGPhotography) reported
@RogersHelps when will the service me back up in the Duffrien and Major Mackenzie Drive area. It’s been down for a while. L6A4W4
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tezmond
(@bigtez71_terry) reported
@RogersHelps @RogersHelps the internet is down again at the Beaches like last week wtf Rogers?
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Dhaval Rathi
(@dhawal_rathi) reported
@RogersHelps @Rogers Internet service is down but ur offices are busy calling new clients. No update on ur website or Twitter or any social media. When can we work in RichmondHill again? Since 11am no service. It's working day 4 thse who hv not tkn off fm work. #OutageAlert
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Habs_93
(@habs_93) reported
Damn @Rogers has an outage in my area. It better be back up for puck drop!!!! #GoHabsGo
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SimbaTZ11
(@SimbaTZ11) reported
@RogersHelps is the internet down in Richmond Hill? I have power cycled the modem etc. Please confirm. Have a urgent work report that needs to be submitted this aft.
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ᑕℍЯᎥᔕ Ᏸ⚙УᎠ
(@Tammy12Step) reported
@RogersHelps WTF is going on my data is super slow and I can’t Heaven get google to log on,,I pay a but load of $$$ for my plan so again wtf
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Chris Freitas
(@iamchrisfreitas) reported
Dear @RogersHelps here's an idea. You know all about your customers. Instead of forcing us (your paying users) to figure out when there is an outage - how about setting up an auto-system that informs us of problems/service interruptions to our services. We shouldn't have to...
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Howard Huss
(@HowardHuss68) reported
@_vee @RogersHelps No internet service. Can’t access outages map.
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Anavi
(@Anavi000) reported
@RogersHelps i was away for a few months, was still paying my bills but now that I am back, I have no cable at my house. I never cancelled never did any changes so I have no idea why I don’t have cable
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Learn & Do Better
(@ifdb4) reported
@_milaury @SimbaTZ11 @RogersHelps A neighbour called Rogers. She was told service will be restored between 2-12 hours. So basically, they don’t know.
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Just a guy.
(@marbleglaze) reported
@Rogers @RogersHelps my internet has been down this morning till now, what gives??😡
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Brandon M
(@BrandonTBurns) reported
@RogersHelps my internet and cable have been out all day, put on hold for 2 hours. please wake up and service your customers who you’re robbing daily
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Just a guy.
(@marbleglaze) reported
@rogers @rogershelp our internet has been down all morning and still down whats gives?
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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JJ
(@JJ39053599) reported
@Rogers @TedRogersFund The world will never forget the corporations that made an impactful change in their communities (especially during hard times) why does Rogers do SO LITTLE to give back. Why are people supporting unethical companies that take and take? Be mindful of who you give your $$ to!
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Tyler Robbins
(@TGRobbins) reported
@SimbaTZ11 @RogersHelps Yes it is. I don't know why @RogersHelps can never just say there's an outage. Been a few hours.
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Mike L
(@_milaury) reported
@SimbaTZ11 @RogersHelps Same issue here. Richmond hill area