Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Oshawa, Toronto, Ottawa, Vancouver, Hamilton, Scarborough, Port Coquitlam, Montréal, Saint John, Burlington, Langley, Windsor, Edmonton and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Oshawa |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Internet | |
| Vancouver |
Internet | |
| Hamilton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Laclef
(@MikeLaclef) reported
@NTacic @Rogers Ok. See that's something I could live with. I obviously know they won't deliver on 1 Gb/s lol but atleast you get half. I only get 20% if I'm lucky. Rogers is atleast sending out a tech to see what the issue is
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Margaret McKellar
(@MaggieMcKellar1) reported
@RogersHelps @CRTCeng Isn’t there an obligation to provide service? Without their landline they have no way of contacting emergency services.
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Albert
(@Albert69284935) reported
@Rogers I had Rogers and got used to sleepless nights until I switched over. Even with 3 days of continuous monitoring and changed modems didn't have a clue about their lousy service to me. Then wanted to increase price. Quit Rogers.
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My View on the World
(@myviewsonworld) reported
@NHL @TSNHockey I am in Ottawa watching the game but I think I got the Toronto feed can we fix this @Rogers #rogers #tsn. #nhl
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🄻 🄰 🄲 🄰 🄻 🄸 🄲 🄾 🄰 🅂 🅃
(@LACaliCoast) reported
@RogersHelps Hey Rogers. No internet and digital cable service. Are your systems down?
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DD
(@SiriusCybrntics) reported
@RogersHelps Why is there no update posted about the outage in Toronto at the moment? You don’t seem to post much at all! What’s the point of this account?
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MandelaMushroom 🐘🇨🇦🏳️🌈🐾🐺 #CanadianFirst
(@SpeakUp407) reported
@Rogers Even if true, a terrible deal for consumers!!!
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Karandeep Puri
(@riccipuri) reported
from
Toronto, Ontario
Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help
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Joe Lentini
(@joemlentini) reported
@Rogers @BlueJays Teddy Rogers is spinning in his grave! ABSOLUTE GARBAGE! NO RADIO OR TV BROADCASTS of most jays pre-seaon games? How are you going to attract new fans if you don't broadcast the games (with audio) on some medium? Such small minds in leadership of Rogers. #Shame
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Niki
(@NTacic) reported
@MikeLaclef @Rogers Don't buy their excuse of lots of people in the neighborhood using Internet at the same time. It's fiber optic connection. That isn't an issue unless your neighbor is NASA
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Michelle Rawlings
(@micheroo) reported
@RogersHelps I had a fantastic rep help me out today on the Live Chat but the survey closed before I could submit a rating. Any way I can get the survey again to make sure the rep gets the recognition she deserves? 🏅
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Craig Wilson
(@1Rhino) reported
@RogersHelps I cannot access my email since mid morning today. I tried changing my password online but that didn't help. Server error?
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Noam Samson
(@NoamJSamson) reported
@RogersHelps internet is down. Please help!
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flavio
(@cudugni) reported
@Rogers I changed to Rogers ignite TV and internet today. WHAT A ABSOLUTE NIGHTMARE TO SET UP. What was suppose to take 10 minutes to set up took 5 hours and 5 hours with no internet. Just horrid.
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Margaret McKellar
(@MaggieMcKellar1) reported
@RogersHelps My elderly parents have no access to their landline and intermittent email and you won’t show up for 2-3 days? This is not ok and has been an ongoing issue throughout this pandemic.
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C.Harrow
(@clintharrowi) reported
@Rogers You know what else would do that? Competition. We need competition in Canada so we can stop being screwed over by the big 3 telecoms. Competition brings better service to customers.
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Calvin Reynolds
(@CalJRey) reported
@RogersHelps Are you experiencing problems in Scarborough tonight? All 4 of my @hollywoodsuite channels & @tcm are pixelated to the point of being non-viewable. Both picture & sound.
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Dakota Vine
(@VineDakota) reported
@RogersHelps Okay but I’m not going to DM you to open a new case when we can’t get a resolution on the other case. Person to person, what would you suggest?
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Alejandro
(@Alehundro) reported
I dmd you with an urgent issue regarding my internet service @RogersHelps
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MrMachine
(@MrMachine80) reported
@Rogers And this is going to be funded by existing customer rate hikes? Right?
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Christopher Scott
(@chrisakadanafan) reported
Hey @RogersHelps is it just me or are others having problems getting CNN? It keeps freezing on both boxes. Channels 32 and 31 too. Others seem fine.
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The Bureaucracy
(@thebureaucracy) reported
Hey @RogersHelps have you tried not having a widespread internet outage?
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Niki
(@NTacic) reported
@MikeLaclef @Rogers Yeah, I am supposed to be getting a gigabyte of speed but it's never hit faster than 512 MBs
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SJ
(@survivaljournal) reported
@RogersHelps I have no cable signal to my TV's this morning ???? Collingwood area. Is this an area wide issue???
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Mehreen Basit
(@basit_mehreen) reported
@RogersHelps hey Rogers is the internet down right now? Having terrible wifi connection
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Dave
(@DefinetlyNotAn3) reported
@Rogers why do I pay for ignite internet and can’t stream, FaceTime, or even open the internet with out having to disconnect every other device in the house. Pathetic how every Rogers internet package I’ve tried goes to **** after 2-3 months. Done with your **** service.
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🇨🇦 Matt 🇨🇦
(@dazzlerbags) reported
Hey @RogersHelps! Any idea when the service issues will be rectified in Brampton? My 85 year old Mom is without a phone and tv. It's not good that we can't get a hold of her.
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Anthony Awad
(@X_ANTH0NY_X) reported
@RogersHelps is there an outage because my internet has completely stopped working since 6:00 P.M. It was running flawlessly until now. I need it for school. Thanks in advance
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Craig Wilson
(@1Rhino) reported
@RogersHelps Two devices: Windows 10 laptop with Outlook 2019, and a mail app on my Google Pixel 2XL. Both have the same issue at the same time this morning.
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Dan (13-8-7) #GoHabsGo #DriveForTwentyFive
(@itsdbarone) reported
You wanna make better internet gateways @rogers your boxes are garbage they consistently disconnect... bullshit