Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 01/17/2026 15:45

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Woodstock, Whitby, Calgary, Cambridge, Montréal, Victoria, Edmonton, Ottawa, Nepean, Bradford West Gwillimbury, Hamilton, Dorval, Sandy Lake and Oakville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaWoodstock Wi-fi
CanadaWhitby Internet
CanadaCalgary Wi-fi
CanadaCambridge Internet
CanadaMontréal Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonbirn jasonbirn (@jasonbirn) reported

    @rogers Great timing to crash your network. It’s not like we’re in an emergency health crisis or anything.

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • SingulatarianX RandomTweeter (@SingulatarianX) reported

    @RogersHelps Wow this is terrible!

  • Jas_Sian Jas (@Jas_Sian) reported

    @RogersHelps @Rogers Any update as to when this issue may be resolved? Been out of service since last night and phone is used for business. Monthly bill is an absurd amount to be having an outage for this long without any reimbursement for service outage like this...

  • laurenbv83 Lauren (@laurenbv83) reported

    @RogersHelps @Rogers As well as refunds to your customers. We have school to login for and business. Where is an ETA!!!!

  • GabrielleNaumo1 Gabrielle Naumoski (@GabrielleNaumo1) reported

    @RogersHelps Wow might be time to switch to Bell lol. No service for several hours and at home with a sick child.

  • CharlesHowe6 Charles Howe 🇨🇦 (@CharlesHowe6) reported

    @RogersHelps @Rogers This is unacceptable. I pay for a service that you are now unable to provide. I’ll start calculating a prorated rebate for lost service

  • lizzyknam Elizabeth (@lizzyknam) reported

    @Rogers this is not an "intermittent" issue. This is a complete lack of service since 2am. Thankfully my wifi still works. I won't hold my breath for a rebate for the issue. #rogersdown

  • HPMomma1810 Jenn Coull (@HPMomma1810) reported

    @RogersHelps My service is completely out here in Calgary.. help

  • french_boyy FRENCH_BOYY (@french_boyy) reported

    @Rogers fix ******** up , I have been on no service for 9 hours now .

  • Don_Chooluvit Don Chooluvit 🇨🇦 (@Don_Chooluvit) reported

    @RogersHelps For the love of Mike!!! FIX THIS!!! All you customers are missing important calls. Like us, we just missed a call from public health.

  • gyjycan gary sinclair (@gyjycan) reported

    @RogersHelps Poor service in fort Erie, getting nothing but emergency service

  • TVH29x TVH29! (@TVH29x) reported

    @Rogers do you know u have customers who rely on their phones for their jobs? I have not had service on my phone since 6:30 am EST. This is just unacceptable.

  • jpreseme JMP (@jpreseme) reported

    @RogersHelps @aredlight1 @Lynaa____ Maybe the network has a virus... Y'know, like COVID.

  • kaybeBB Kay Babs (@kaybeBB) reported

    @RogersHelps Phone service has been down for hours, how are the millions of customers going to be compensated for this HUGE inconvenience? During a pandemic, our phones are the only way some of us can safely be social. I’d like answers please.

  • sho3ibhassan Shoaib Hassan (@sho3ibhassan) reported

    @RogersHelps I’ve had no service since 1am last night. I had a Doctors appointment today that I took time off from work to get there but I can’t go now because I can’t use my phone for Directions.

  • angelicrelm Janet L. Harvey (@angelicrelm) reported

    @Rogers @aredlight1 You brake you agreement to provide service

  • bobbyJM_ BobbyJM_ (@bobbyJM_) reported

    @Rogers mobile service has been down all morning... Tough day for ppl who require the service to work or participate in online school.

  • FlyPlaneGuy FlyPlaneGuy (@FlyPlaneGuy) reported

    @RogersHelps This is pretty severe...FIDO down

  • unknown2001111 _____ (@unknown2001111) reported

    @RogersHelps How come i can’t make important calls or message people through text message? When will this be fixed. I have very important phone calls to make and can’t because your service is always down. Disappointed.

  • Jaymor1974 Jay Moore (@Jaymor1974) reported

    @Rogers @dubjoixmusic I think you can stop calling it intermittent now. Enough of us have let you know it has been completely down...saying it is intermittent does not make you sound less inept.

  • allisonisfedup1 allisonisfedup (@allisonisfedup1) reported

    @RogersHelps @Rogers This is setting me up to lose my ****.....

  • GP20212 GP2021 (@GP20212) reported

    @RogersHelps @RealSGT You mean full blown outage?

  • __txnz tanz (@__txnz) reported

    @RomanAroundThe6 @Rogers That’s crazy! Mine went down like an hour ago 😑

  • barryweston Barry Weston ¦ GadgetSyrup (@barryweston) reported

    @LiveForever3017 @UnderHisEye6 @RogersHelps I pay $18 a month for Vonage for exactly this reason. **** happens...

  • gbswarriormom Miranda Pellett (@gbswarriormom) reported

    Why am I paying such insane cell phone fees through @Rogers and today I can’t even call out. I’m 6 months pregnant with 3 kids here under 7. In the case of an emergency, what do you suggest I do @RogersHelps ??

  • tripbagger Tiffany Anne Dragone (@tripbagger) reported

    @RogersHelps @Rogers Every Rogers customer I know. Will you be issuing credits automatically or do we all have to call? #unacceptable

  • RJ_Brooks Vermillion (@RJ_Brooks) reported

    @RogersHelps Full outage across Canada I hear.

  • katbuble Kitty Kat (@katbuble) reported

    For once my wifi is more powerful than my @Rogers network. That's not saying much though. #rogersdown

  • daavid_cardoso David Cardoso (@daavid_cardoso) reported

    FIX YOUR **** @Rogers