Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Newmarket, Vancouver, Richmond, Toronto, Brampton, Oshawa, North York, Victoria, Scarborough, Calgary, Ottawa, York, Toronto county, Mississauga, and Lac-Brome.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 minutes ago |
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Internet | 44 minutes ago |
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Phone | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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TV | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Slippin' Jimmy McGill (@LeafCultMember) reported@RogersHelps Is anyone else having problems logging in to NHL Live? It won't let me log in on my Roku TV or the Android app.
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Svenja Soroff (@svenjasoroff) reported@Red__Wilson @NHL @RogersHelps What did they do to help you? Maybe it will work for us, so annoying!
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hackstack777 (@hackstack777) reported@RogersHelps @tylerpropp This is a joke. What a horrible customer experience.
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Brian Hutchinson (@hutchwriter) reportedDay One for NHL Live via @rogers and...it doesn't work. Complete fiasco. 2021 is off to a terrible start!
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biracial waluigi (@korea_suicide) reported@RogersHelps @Red__Wilson Hundreds of people are having the same issue. Maybe you guys can try and come up with a real fix instead of asking everyone to send DMs.
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Drew (@drewpihlainen) reported@LeafCultMember @RogersHelps Sounds like I'm having the same issue...
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kev (@deadsquid) reported@Van_Gomez78 @RogersHelps Every. Damn. Year.
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Manon DELOUPY (@manondeloupy) reported@RogersHelps Not working for me either on the Apple TV app (not on the iPhone nor via a laptop browser). I accepted the new terms & conditions & everything
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Beebs Bondy (@Beebsbondy) reported@RogersHelps Hey Rogers, my NHL Live account that I paid in full for continues to tell me my credentials are invalid on both my firestick and smart tv... I can sign in on computer but that is all... this is the first night of having it, very disappointed
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Anil Sharma (@carbooja) reported@RogersHelps @tagger2012 I am also having the same issue and currently using other methods to view. Do I need to do something to get this fixed? or just wait it out?
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Zoneos (@thezoneos) reported@Beebsbondy @RogersHelps Having the same issue across 5 devices
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hktr (@hktr10676391) reported@RogersHelps I can’t sign in to nhl live through Xbox live...can through all other devices...except the one I need(Xbox). Very annoying
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Zach Turner (@Turnsy_1) reported@LeafCultMember @RogersHelps I’m having issues on all my devices. Can’t watch it anywhere
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Dr. McRib (@KendoYamamoto) reported@Rogers @Sportsnet I signed up for Sportsnet One. Videos won’t load. I have sought a refund because your support is terrible.
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KevinDaBull (@kevinbull666) reported@RogersHelps help
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Michael Guy (@The1stBigSexy) reported@RogersHelps i specifically bought your package to watch @Avalanche . This app better be fixed by 1030pm as its not working now!
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Svenja Soroff (@svenjasoroff) reported@RogersHelps @Red__Wilson We have the same problem! On hold for over 45 minutes now and no one to help!
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Sean Frankey (@Seanfrankey) reportedFor a communication and tech company... you’re terrible at both. Cant even properly communicate and update your paid users about your app outage. @SportsnetPR @Sportsnet @RogersHelps
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Chris Hoff (@RotoHoff) reported@LeafCultMember @RogersHelps I am having issue with the app.
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KevinDaBull (@kevinbull666) reported@RogersHelps help me!!!!
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Zoneos (@thezoneos) reported@Beebsbondy @RogersHelps Why would they? No one answers no one can tell them there app is crap
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hktr (@hktr10676391) reported@RogersHelps also, been on queue with your support line for 1 hour and 5 minutes
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Fogboundturtle (@Fogboundturtle) reportedand @RogersHelps NHL live service is down again. Can we get the service we paid for please.
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Steve (@StephenLeBlanc) reported@RogersHelps @empireWill I have the same issue. Tried Chrome, Edge and Firefox
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Steve (@StephenLeBlanc) reported@RogersHelps @tylerpropp Doesn't work on my surface. Tried Chrome, Firefox and Edge. Keep getting the same error 400 message
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Mitch Ludwig (@oldschoolmitch) reported@RogersHelps Started working on Chrome on desktop, now doesn't work on any browser again.
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KD (@kyledav15) reported@RogersHelps like many others on here NHL live isn’t working. Spent over an hour in online support to get no help and then transferred to no one. Please at least admit you have an issue and provide an eta for the fix. Great start to the season.
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Edwin Aun (@eauname) reported@RogersHelps Is NHL Live down? I can't sign in to watch games on NHL app!
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qɐɥɐʍ ǝᴉɟlɐ (@ruckme) reported@RogersHelps internet down K1Y4K3 used to be not so bad when I had cable as well, but now with Ignite, I can’t even watch tv...
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Nicholas Tran (@CrrrazyEight) reported@RogersHelps I signed up to NHL Live yesterday, but I'm unable to login or watch a game. It keeps looping back to the sign in screen when trying to logon