Is Rogers having an outage?

@Mumin_Dervi @Rogers If I can help with anything Mumin, please send us a DM. –Tracy

@RogersHelps please fix the internet in ottawa im just trying to watch my game of thrones! :(

@RogersHelps It’ has been slow. I’ve contacted Rogers a few times and still no changes even with a new modem. I’ve been going over my data usage because my WiFi would either be too weak or would disconnect from my phone. Not only am I paying for internet but also extra data usage.

Shout out to @Rogers customer service rep, called back with a problem she went the extra mile got me a great deal, then days after followed my order to make sure it was sent and followed up with me to inform me. Very happy with the service. #customerservice #rogers #Pixel3XL

@jamesrcs @CaseP @JennAndTheCity @Rogers @googlecanada @madebygoogle @adadintheburbs I have zero minis, don't really understand them either.... Casey, I will never stop!!!😂

@jamesrcs @A_Dads_Tale @JennAndTheCity @Rogers @googlecanada @madebygoogle @adadintheburbs It's my homie @JennAndTheCity giving away a #GoogleHomeMini. But I never play by the rules and end up taking things away on a tangent. @A_Dads_Tale has to stop giving me those openings 😂

@Rogers nothing shocking, but what miserable customer service you have. Terrible wait times and I’ve called three times wasted over 2 hours and have yet to resolve my issue. #pathetic

@CaseP @jamesrcs @JennAndTheCity @Rogers @googlecanada @madebygoogle @adadintheburbs Casey, start asking questions for later! You'll need them😂😂😂😂 James, yes it was a bad idea! My kids have destroyed theirs already...

@rogers twice in a week your #CustomerServicefail 1st cancelling the wrong service then setting up a new account to fix it and charge set up fee now sending business account information to my home address and saying you will bill me for a service I don’t have

@RogersHelps no internet service in bramptonia

@AmandaEnsing @ReaC79254468 This exact same thing happened to me in canada with @Rogers i now owe them 1500 for a phone i never used that was sent back to them the next day..must be something phone companies do

@Rogers @RogersHelps Just had a crazy experience with your CSR department. They offered me something and delivered little to nothing. Please help. This not the kinda service I expect with Rogers. I kinda feel stuck with your contract now.

@RogersHelps quite a joke. Rogers non discloses to upsell the Ignite box. Their response is to send you to a store to find out about the services offered. So much for being leaders in the digital era. Now investigating other options as Rogers don't care about a 16+ year customer

@RogersHelps It’s a poor design!!! It should warn you or give you the option NOT to wipe everything out! I’ve been in IT for over 25 years! Never have I seen anything this poorly designed!

@Rogers @RogersHelps upping a customer's charge by three times for no apparent reason is #badservice and crappy business practice. Better fix this asap

@RogersHelps any idea why when I tape a show it freezes during playback and locks the whole TV down

Just completed a phone survey regarding my last experience with @Rogers call centre. I could not answer any question honestly because "**** off" was not an option provided to answer any of the questions. For ***** sake they're incompetent.

@RogersHelps our tv and home phone are still not working.

Spent days configuring my new @SamsungMobile Galaxy S9 Plus and then I insert my new SIM card from @RogersHelps and my phone gets wiped out back to factory settings! What a stupid design! Why would you rest the entire phone just because a new SIM card is inserted! #Samsung

@RogersHelps my speeds are fine it's literally only a problem on rogers' end. tons of customers have complained about routing from rogers to twitch and how it doesn't work properly, but the company consistently ignores this. dont even bother dude lmao

@RogersHelps @RogersHelps internet still not working in Kitchener

@RogersHelps Still not working here.

@RogersHelps Ours is still not working at all...

@RogersHelps my internet etc is still down in Etobicoke

@SassyModernMom @Listen2Lena @Rogers Oh no! I wish I didn’t have to miss this. I promised to help out a friends grandmother. She has no one else to help her or I’d definitely cancel for this party.

@RogersHelps Rogers would never be jealous so now I’m getting strange messages

Internet just went down for Whitehaven residents for 0:09:59 again. Please look into this @Rogers @RogersHelps

@Rogers has the worst customer service my godddd

Unbelievably inept service @Rogers phoned me to upgrade my service, but the salesman cannot tell me if their new modem supports both my 2.4 and 5.0 GHz Wi-Fi appliances. The salesman never heard of those technical terms. It's like a car salesman not understanding air bags.

@FidoSolutions @Rogers so we have been paying for service for TWO weeks with you and have yet to have our internet online. We have been given troubleshooting solutions over and over, told our modem is the issue when it wasnt, and have had technicians in TWICE and yet still we

@RogersHelps So 1.5 hours, 6 agents (2 different retention agents) and the best answer was wait until your bill blows up in 3 weeks and then see if we can do anything for you. How to lose a customer 101 !

Hi @RogersHelps I’ve been incorrectly billed for my data usage this month. Please help!

Internet just went down for Whitehaven residents for 0:09:58 again. Please look into this @Rogers @RogersHelps

@RogersHelps Internet seems to be down in Markham.

Customer Loyalty Department @Rogers shows no loyalty. They are happy to let me switch to another provider

im going into a @rogers store right now on ellesmere and victoria park,if they can’t help me out for being such good cutsomers i’m gonna cancel my contract,..it’s disappointing getting no deals that i want after being so loyal. @RogersHelps

i been to @rogers stores and none of them can give me a new contract for cheaper then 90 bucks and i can’t even get the phone i want,me and my family pay 1000’s of dollars a year for rogers service,i think i’m gonna cancel my contract with rogers. @RogersHelps

@Rogers asked me to pay my Bill..I do that and the employee is still being very rude... Unhelpful and refusing to reinstate my internet... Although the amount is off my credit card...

Hey @Rogers our cable had been down since Friday. Internet MIA. Multiple calls to CSR. Upgrades in neighbourhood ongoing. I work from home. You are officially costing me income. Never thought I would miss Bell. And yes, I have rebooted modem. Ready to boot it out window.

@RogersHelps Even if it was a different issue each time. That’s a lemon.

@RogersHelps The first issue was pretty much the same but more drastic so they had it for six hours. They acknowledged that the system itself needed a forced update. Things happen randomly now. My biggest issue-investing in a repaired phone.

Internet just went down for Whitehaven residents for 0:19:35 again. Please look into this @Rogers @RogersHelps

@Rogers is the worst company to deal with- laaaack of customer service

@aromaverona @MikeCrisolago @BlueJays @Rogers They should spend the next 3 years increasing their payroll taking on bad contracts and acquiring assets from teams trying to shed contracts. Use Rogers’ assets for good for once.

@RogersHelps The brand new phone has been once repaired. You want me to have it repaired again and continue to pay into the balance of this then twice repaired #iPhone As a customer you would demand better. I’m beyond #disappointed @Rogers #rogers @AppleSupport this represents you! #apple

@jmely @Rogers @RogersHelps I never thought of that but that is a very good idea

Internet just went down for Whitehaven residents for 0:19:54 again. Please look into this @Rogers @RogersHelps

Internet just went down for Whitehaven residents for 0:09:54 again. Please look into this @Rogers @RogersHelps

@Listen2Lena @Rogers I’m so sad I’ll miss this. I have already agreed to help someone out & I’ll feel bad as they have no one they can count on or believe me I’d cancel all plans to join this party #HolidaysWithRogers

@RogersHelps But @Rogers provided me with this #broken #phone. Rogers has done nothing but insult me during this process. I paid for the upgrade and a connection fee. No compensation.

@RogersHelps yet another billing issue. $322 in data overage but account says 3GB remaining!!!! #unhappyrogerscustumer

@RogersHelps This isn't fixed - we are still having problems in M6S. Please look into this ASAP.

@RogersHelps I have been on hold for 15 minutes. I canceled and erased it. Because what's the point in having 75% of shows. Seriously. I am livid as to the level of service. The woman I'm taking with said 3 minutes. That's was over 15 ago. I'm seriously sick of the sub par service

@RogersHelps I had it repaired already. For @Rogers to expect me to continue investing in a faulty device is #outrageous!!! I’m going to tweet about this daily until someone at @Rogers actually #helps me. Stop telling me how #inconvenient your #service is and #solve my #problem! Do your job.

@waterlilyto @Rogers @RogersHelps Oh it absolutely is the worst.

@andyhullbone @Rogers @RogersHelps I’ve spent so much time hours and hours dealing with their *** ups and non functioning equipment and shitty service and I’m so over it. I just have to find another option because this is the end for me.

My sister has been with @Bell for 3 years. They gave her a #free #tablet. I have been with @Rogers for 20 years. New #iphone8 doesn’t work but it’s 20 whole days old so they refused to replace. #sos I need out of my contract so I can go somewhere better. #bad #CustomerService

I haven't had any problems at all with @Rogers. The price I'm paying is fair, and the customer service has been great.

@RogersHelps I have been unable to login, on my Mac, for two days (Rogers NHL) the login page comes up but there is no place to enter login and password. I called, they seemed quite concerned right up until I was transfered to a line that disconnects!

@RogersHelps seriously tired of horrible internet connectivity. Changed our hardware a month ago but hasn’t helped a bit. Every few minutes the internet cuts outs for 10 seconds to a minute.