Rogers Outage

@RogersHelps I had a few friends all have the exact same issue, not just to me, but to others as well, all on Rogers. But it seems to be working again now

@Rogers 🤝 @AppleMusic Wifi down this item cannot be played Me being unable to listen to lover

@RogersHelps Regrettably switched to Ignite thinking it would be much better than cable. After 4 days we had to contact Rogers as it was showing error XRE 03090. Customer service couldn't fix. So they send someone out. Said he couldn't figure it out. SO frustrated with ROGERS. 👿

Tell me how I have a credit hit from @Rogers and I have never been a customer nor have I ever wanted to be... So how the hell do I have a hard credit inquiry from them.... Such a scam.

@RogersHelps My internet has been down the entire day, I’m at North York, Vaughan/Thornhill area, fix please.

@RogersHelps hello my internet is being weird! Plz help

@RogersHelps Rogers internet down

@RogersHelps why is my Rogers internet down rn

@RogersHelps @Wong_tjwkixs That's a crock of shit. We still have no internet!!!!!!

@RogersHelps Bruh, we've been down since 10 am!!!! Wtheck are doing to fix this crap!!!! I told my landlord NOT to go back to your guys because of shit like this that happens AAAAALLLLLLLL the time but he didn't listen to me. Ugh.

@Bell you guys have the worst customer service, making my switch to @rogers. They are 10x better than your services and your trash packages

Had a terrible experience with @Rogers after being a client for 10+ years... it is what it is...now it is time to move on

@RogersHelps With the speed that the internet connection slows down after using 10GB of data on your “unlimited” plan, you might as well go back to gouging us for extra data when we go over. #worsethandialup

@VacinityVancity @CanuckNationBC @CanucksComic @Rogers @TELUS same everywhere i go i always had 3g and never lte. i would randomly get no service and service back and fourth

Hi @Fidomobile/@FidoSolutions I keep getting phone calls from a collection number (1-888-288-2106) about my account... Except I've never had an account with you. The operator couldn't find me in your system (because I've never had a phone with you) & transferred me to @Rogers.

@Rogers been with you guys for over 20 years and honestly I'm done. Worst service ever. Switching to Bell.

@wendyfraser10 @Rogers Oh Rogers. As if I haven't been down this path already, to no avail. The lines are still an exposed safety hazard and nobody had returned to do anything about that. The internet is still mostly down. So there will be no PM because it does no good.

@Bell @Cogeco First one to offer me a gigabit home internet plan wins my money for the foreseeable future. (Fibre to the home installation preferred, willing to pay to have it done) @Rogers Y'all are my first choice but don't even offer service in my area :(

@Bell_Support off to the mall to cancel my services and go back to @rogers. They have a better plan

@JohnnyMorin @RogersHelps It’s just classic Rogers, I’m with Shaw at home and it isn’t even that bad

@nucksnews @RogersHelps I just wanna try out some builds so when 2k20 comes out I know what to do But the worst is coming home and not being able to do **** all I called support. And they just said hopefully it comes back soon Wtf kinda service is that

@Real_Sutherland @RogersHelps Their secondary resale partners are obviously having problems with them too. We've lost service several times in the last few weeks too.

@JohnnyMorin @RogersHelps That’s terrible, but the nba 2k20 demo sucks so it’s not worth the download lol

@nucksnews @RogersHelps New nba2k20 demo out. Can't play. New fortnite update. Can't play But more importantly working from home and eating my phone data cuz I have no wifi Then coming home from 4 rehearsal and can't even watch Netflix or anything to unwind. Rogers sucks

@usnotu @RogersHelps I remember they locked my phone account due to an unpaid bill. And wouldn't let me take off my data plan. So every month I was paying for data I never used. So my bill just racked up so unnecessarily high esp since I wasnt even able to use my phone.... Crooks

@RogersHelps Rogers can’t even fix our online account 5 months later and sent two techs who are third party and unable to fix things. If we had fibre to the home like we were told when we bought we may not have as much of an issue!

@TechDadio @journeydan @TELUS @Rogers No, with any network with RCS capabilities. But as Rogers was the only provider in Canada, it was only between Rogers/Fido customers until now.

@andlovesomemore @Rogers @RogersHelps It's been 3 days now with no internet.. This is unbelievable.All I got from tech was " we hope it's fixed soon". WTF 3 full days no wifi. Trying to get work done at home. Almost over my data on phone... Unacceptable. Get this fixed..... It's 2019 dammit shouldn't take 3 days

@Rogers - super disappointed in customer support today. My phone was hacked and they opened a fraud claim but nobody can tell me when they will call or what information was taken. I talk to customers and employees through that number. I am on vacation with no phone and no answers

@RogersHelps Haha I just can’t stand having my calls constantly dropped, and my service constantly going to 3G

@terrator @TorontoStar @JohnTory @Bell @Rogers Or Toronto Hydro or Toronto Water. City workers are just as bad.

The most BS internet, #Rogers, has been out for almost a whole day. On a day my son’s home sick and I’m “working from home”, no internet or TV. Better fix this shit asap @RogersHelps

So my internet's been cutting out almost frequently for a while now, and today it's cut out 3 times in the last half hour or so... @RogersHelps It used to be perfectly fine

@TAYSTEVENS @HardKnocksHBO @RogersHelps If you can get an HBO Go or HBO Now login, you can set up a free VPN online. I did that when I was out of the country and needed my Game of Thrones fix. Worked great!

@Rogers my internet is not working is there some kind of service outage in the rajah st area

@tricheosorio @RogersHelps Same here! I live just north of Y&E. Such a long outage with no explanation or time frame of resolution. I've definitely blitzed through my phone data now without any home WiFi...

@Rogers To everyone I know, cancel your Rogers service. I used to think @Bell was bad but all my neighbors who have them don't have the amount of problems I have. Maybe we can make Rogers understand how horrible they are! 3 days and no TV or Internet & it's all ok with Rogers!

@RogersHelps Now into day 3 of no TV or Internet!!! No date on when will be fixed and expected to be happy about it!!!! I NEED MY SERVICES UP AND RUNNING. HOW CAN I RUN MY BUSINESS WHEN I DONT HAVE ANYTHING!!!! MY BILL IS PAID ONTIME EXCEPT IM PAYING FOR NOTHING!!!!!!!! HELP!

@ShawInfo @Shawhelp I would never have guessed there was a company I would be more annoyed by than @Rogers @RogersHelps but hot damn y'all are overachievers. #NationWideOutage #ComePickUpYourTrash

More cable issues in Brampton again, ongoing issues, tv constantly freezing and glitching on all channels, no one seems to figure it out after constant different subcontracted workers come out to check issue. This has got to stop! @CRTCeng @Rogers @CRTCHearings

@RogersHelps We are on day 3 of continually interrupted service. All services. Please advise why and please ensure our account is being credited. DM sent again. #orillia

@CanuckNationBC @CanucksComic @Rogers They ****** me around a long time ago. I switched to @TELUS and haven’t had a single problem

Holy **** what a joke @Rogers is! Been a loyal customer since 2006!!! Time to take my hard earned money and buisness elsewhere! **** YOU @Rogers

@RogersHelps Then figure it out. Go spend time in @lululemon or @patagonia or @Arcteryx or @Apple to learn about customer centric companies. My account includes 4 phones, home internet, and cable. I’m DREADING having to call your customer service. Your online CHAT SUCKS.

@RogersHelps I was able to login. It appears I have it. Would've been nice to know this years ago lol

@rogers your internet is SHITTTT literally ******* SHIT I was in a ******* tournament and die cause it ******* LAGS EVERY 5 MINUTES YOU FUCKIKG SHIT COMPANY

@RogersHelps No need for a DM. Thanks anyway. I have given ample opportunity to resolve the issue. And I’ve already wasted a couple of hours on the phone. I was told they cannot help. Moreover, they said that I am stuck with the equipment. I only wanted my previous hardware and service back.

@RogersHelps I’ve spoken to 7 people, spent 3 1/2 hours on the phone and still don’t have a new router at my home after a week and a half to address our wireless issues. #JustWantaNewRouter

There is nothing worse than cancelling your services with a horrible company like @Rogers and then they still try and call you from 866 or 804 855 numbers and try and sell you shit and they give your number to other people

@rogers bruh this unlimited data ain’t shit might as well cut me right off

@RogersHelps Power is fine think it’s a signal issue other boxes are ok in the home just this box

@Kieran_Smith @Rogers I messaged customer service online, the website version of @RogersHelps , but there seemed to be very little they would do beyond suggest a more expensive plan haha. No caps. I would go from 100 mb/s to 1 gb/s download & upload of 8 mb/s to 1 gb/s. The shift is significant.

@Kieran_Smith @Rogers I messaged customer service online, the website version of @RogerHelps, but there seemed to be very little they would do.

@RogersHelps And every time I’ve asked how the service can be improved, I never get a direct answer. Clearly, there is no way for the service to improve, so it’s time to find a new provider where we’re not paying an arm and a leg for services that don’t work half the time.

Dear @RogersHelps, you will be losing a loyal customer of over 15 years by the the end of the week. The fact that we’ve had to call in for technical issues about 5-6 times, maybe even more, over the past 2 months is ridiculous and unacceptable!

@RogersHelps Closing in on 13 yrs as a Rogers Wireless customer. Your system tries to run up a $1770.85 data roaming charge on me & your reps don’t even try to investigate the timeline of dates, usage, and consent. Everyone. Read the CRTC Wireless Code. Know your consumer rights!

@Rogers it’s 1:15pm my wifi’s been out 7 times today fix your ******* internet

@RogersHelps Well, I’m not at home right now, but I can confirm after talking to my wife earlier that we have no service

Why @Rogers have the worse service on the Jane

@RogersHelps No. Services have returned. Other days there wasn't any service for the entire day. I asked several times to speak to a manager & the live agent refused. She was speaking to the manager. It was back & forth. It was ridiculous. Customer service was absolutely horrible.