Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Magog, Vancouver, Calgary, Woodbridge, Markham, Langley, Surrey, Richmond, Nanaimo, Parksville, Victoria, Courtenay, Richmond Hill, Toronto and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
 Magog |
Internet | |
| Vancouver |
Internet | |
| Calgary |
Internet | |
| Woodbridge |
TV | |
| Markham |
Internet | |
| Langley |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Raptors 416 To 905
(@raptors905416) reported
@Bell has the worst customer service... if you want reliable internet and TV just stick with @rogers
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faraz Baig
(@faraz416) reported
@RogersHelps why is it down today? Its been more than half an hour now.
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CanadianGooner
(@KotharyRakesh) reported
Hey @Rogers our internet has been down since 7:30am this morning. Kids are missing online school and we are unable to work virtually. Any help here?
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Alastic
(@arlast) reported
@RogersHelps Plus the account holder did request twice to cancel her service @rogers
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Brandon____r
(@brandon____r) reported
@RogersHelps Just called in, there is an outage in my area may take up to 24 hours to fix.
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Alastic
(@arlast) reported
I've been trying for two months to help my deaf relatives to cancel their service from @rogers. I'm going to try again tomorrow. @rogers sold them an internet phone line. Tried phone, chat and in-store. Do better, @rogers.
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Andre Grandpierre #BlackLivesMatter 🏳️🌈
(@BlitzeoArtsVA) reported
@Rogers your company refuses to fix our internet problems. It is now to the point that my roommates and I are considering moving out of our area. This is unnecessary, unacceptable and disgusting treatment of your clients
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krishna Kavoori
(@kkrishna5) reported
@rogers our internet has been down for well over 4 hrs. With the need to attend multiple meetings online for me and my wife and a son who attends online school. This is terrible timing! We are hot spotting from our phones..I hope Rogers compensates the mobile bill for their fault
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Jordan
(@dregs0) reported
from
Whitehorse, Yukon
@RogersHelps still no help from #Rogers for incorrectly blacked out games on #NHL live today almost 24 hours after issues started
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ARU JAIN
(@arujain) reported
@RogersHelps Internet not working?Postal code - L6V 4R2
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Stephen Groff
(@StephenGroff68) reported
from
Brampton, Ontario
@RogersHelps outage in north Mississauga over two hours already! Any updates??
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#Abdul
(@HashtagAbdul) reported
Hey, @RogersHelps any ETA on when internet service will be restored in my area?
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Chantal
(@Chantallll983) reported
@RogersHelps are you currently experiencing an outage in the east Toronto area?
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Chris
(@christianad10) reported
@RogersHelps my family hasn’t had internet since 7am, unable to do school or work. Any updates on when this issue will be fixed ?
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Chantal
(@Chantallll983) reported
@RogersHelps are you currently experiencing an internet outage in the east Toronto area?
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Walter Alza
(@WalterAlza) reported
@RogersHelps how are we supposed work from home when we keep getting the internet down? Are you guys fixing this ongoing issue? #rogers
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SW_ON_TRAFFIC
(@SW_ON_TRAFFIC) reported
@TELUSsupport Do you have any updates as to when you will actually roll out 5G service for Kitchener Ontario? Not having your Network 5G available and selling 5G phones results in batteries draining faster. It's something when @Rogers already has 5G available here!
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Balcony Fart
(@AvoidRogers) reported
@RogersHelps Im already on a 2 hour call with tech support. Its too late. Ive been fired. Your generic copy and pasted responses dont help me. Ill be cancelling all services with you as soon as I have my isp setup, and speaking with an attorney.
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Alana Hopson
(@Hopperteach) reported
@Rogers is there problems again with the internet working??? So tired of the kids telling I’m glitching.
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Jenny Majid
(@JennyMajid) reported
@RogersHelps our home internet and ignite tv has been unreliable for the past few days. Today it has been down longer than up and we can’t work or attend school
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Balcony Fart
(@AvoidRogers) reported
@RogersHelps If you won't be supplementing my income until I can find a new job, there is nothing you can help with.
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Dman_67
(@Dman_67) reported
@StephenGroff68 @RogersHelps I am also in north Mississauga and have had no service since sometime middle of the night....when will this be resolved?
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DONNA MARIE
(@byDonnaMarie) reported
@RogersHelps is there a service problem all across the province at the moment? Parents and teachers are complaining about glitchy service during online lessons. Us included.
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michelle somethingorother
(@anotherhuman86) reported
It’s 11am and my @rogers internet has cut out 4 times today already. Working from home has been made exponentially more difficult bc of their unreliable service. I can’t imagine how this feels for people with kids doing online learning too.
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Carmelo Cianciotta
(@carmelo9313) reported
Hey @RogersHelps just wondering where I can send my bill for all the data I have used since my internet never works? #internet #fail
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Heather - #NoCutsToEducation
(@OhhaiHeather) reported
Respectfully, @RogersHelps, the internet service you provide is shoddy at best. I am so sick of slow internet. I'm trying to teach from home. I have spent good money to purchase a wifi-extender. I keep my tabs open to a minimum and STILL, my internet connection sucks.
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Marta A
(@mavelar__899) reported
@puckdoggy @RogersHelps Still no service, any update?
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Andre Grandpierre #BlackLivesMatter 🏳️🌈
(@BlitzeoArtsVA) reported
@Rogers your company refuses to fix our internet problems. It is now to the point that my roommates and I are considering moving out of our area. Thanks idiots
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Raptors 416 To 905
(@raptors905416) reported
@Bell the technician later comes back to my home and told me @rogers cut a bell wire on the street... and was told I should have my service back up tomorrow... its now tomorrow I called bell only to be told there is no problem on the street
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Basketball Jones
(@Bball_tweeta) reported
@Rogers I find it interesting when I investigated upgrading my iPhone through your site for no good reason while on your service that my phone now lags across all apps. WTF!?