Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Calgary, Ottawa, Guelph, Brampton, Toronto, Halton Hills, Bolton, Edmonton, Scarborough, Perth, Mississauga, Montréal, Tofino and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Calgary |
Total Blackout | |
| Ottawa |
TV | |
| Guelph |
Internet | |
| Brampton |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nadia Adalath
(@NadiaAdalath1) reported
@RogersHelps This is bad. really bad.
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qahtan
(@qahtan97280105) reported
@NJCthoughts @RogersHelps @chiragpadhiyar8 The outage is nationwide from BC to ON effecting millions and they say some🤯🤯
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DeeGooner11
(@devil_slay3r) reported
@RogersHelps Any idea when the issue would get resolved ?
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Stephanie Rudnisky
(@StephRudnisky) reported
@Rogers I have a day full of calls for work -when will service be restored? #noservice #rogersoutage
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Tyrone
(@tyonehuge) reported
@RogersHelps @Rogers I guess you guys can’t claim that you are the most reliable service in Canada anymore! Ha! Now ******* hurry up fix your ****! @rogers
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Johan Smythe
(@smythe_johan) reported
@RogersHelps And Trudeau is seeking to further prevent competition in Canada, forcing us to pay outrageous rates for subpar service like this. #TrudeauFailedCanada
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titanbeats101
(@titanbeats101) reported
@sjperrier85 @Rogers @RogersHelps Theres no way to prevent these outages not to mention its harder to fix with people giving no details, and everyone says it's globally down (it isn't) and I was pissed until I saw that mine isn't down and I can still play games until I get called in for work
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TheRealMF
(@TheRealMF4) reported
@RogersHelps @charityjkeller Rogers Tweeting updates on network outage for customers without network access? Irony! Log in to neighbour’s Bell wifi to get update on Roger’s network!
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ruthko🦂🌈
(@ruthmkb) reported
@dianemariereid @Rogers 1pm ET and it is STILL NOT WORKING!!! 😠
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Gabriel
(@hackney485) reported
@Rogers @RogersHelps Wtf is going on
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💚Me💚
(@ItsMyLifeRules) reported
@RogersHelps tried to use my phone and it’s not working? How long is this going to last?
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Ozz
(@Wolvneir) reported
@Rogers Guys whats good Am working and i have no internet at home or phone So i can not do my 2 jobs for the day? Any idea how we going to fix this ****?
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Zaviar 🧸
(@zeroaskers) reported
@Rogers fix your **** i have no service
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zeph
(@ZephTG) reported
@Rogers just want to say a big **** you to your whole company, no service ever since last night? What a joke, canceling my service and switching to bell as soon as possible.
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Sandra @ Pet Pawdicures Mobile
(@SandraGabriel82) reported
@RogersHelps I wonder if I can use my Rogers WiFi (miraculously working, but not my phone), to live chat with @Bell to switch. This is a ridiculous amount of time to diagnose and repair service. I have had to ask family to make some very important calls today on my behalf. Unacceptable.
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FOOLI (he/him)
(@Mafooli) reported
@RogersHelps i have had no data since i woke up. you charge through the roof prices and you can’t even provide a service that is reliable. absolutely ridiculous.
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Rob Gill
(@vote4robgill) reported
@Rogers @janice_dawe Saying the issue is "intermittent" or "only for some subscribers" is false and you know this. Stop gaslighting your customers! Rogers is down NATIONWIDE right now, acknowledge it.
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Neil Carroll
(@NJCthoughts) reported
@RogersHelps @JustCallMeChad1 The way you put the word "some" instead of most is the worst type of gaslighting. Your company screwed up and it is having a major impact on a large number of people. Fully admit your mistake and then fix it. Enough of this "it's not that bad" or it's "only affecting some people"
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Robert Mayer
(@rcmayer13) reported
@Rogers are you providing any credits during this difficult time. I am not able to contact family members and it’s affecting my work from home. This terrible inconvenience should be compensated to a loyal and long customer.
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JustN TruD’OH!
(@TheFreshGroggy) reported
@RogersHelps @candelicious Hey Rogers, I fixed your canned response for you: ALL wireless customers are experiencing an UNENDING service interruption for wireless voice and data services. Our team is TAKING THEIR TIME to restore services SOME TIME IN THE FUTURE.
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Tia V
(@ItsTiaV) reported
What the heck is going on I don't have any phone service what so ever #rogersoutage #rogersdown @Rogers
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Neil Carroll
(@NJCthoughts) reported
@RogersHelps @chiragpadhiyar8 The way you put the word "some" instead of most is the worst type of gaslighting. Your company screwed up and it is having a major impact on a large number of people. Fully admit your mistake and then fix it. Enough of this "it's not that bad" or it's "only affecting some people"
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Mr Tuxedo
(@sinasal1000) reported
@RogersHelps Gimme my money back, **** this bs
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#JOHN
(@IamJustJohn1) reported
What the heck is wrong @Rogers ?????? No service????
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Kamana Tripathi
(@KamanaTripathi) reported
@Rogers @RogersHelps What's the ETA for resolution?
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Sean Roddick
(@smrgeog) reported
@RogersHelps I should expect compensation for this problem as well.
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Elle
(@dgorgan) reported
@Rogers @RogersHelps This is ridiculous #Rogers. I hope we can expect credits to our accounts. Isn’t this a breach of our service agreement? Do you have a timeframe or any information at all?
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Neil Carroll
(@NJCthoughts) reported
@RogersHelps @candelicious The way you put the word "some" instead of most is the worst type of gaslighting. Your company screwed up and it is having a major impact on a large number of people. Fully admit your mistake and then fix it. Enough of this "it's not that bad" or it's "only affecting some people"
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G B
(@TheFlyingDman) reported
@aredlight1 @Rogers With all the redundancy you have and the fact this is nation-wide, it seems you have some real issues. Have you been compromised?
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Chris Ippolito
(@chrisippolito) reported
@RussellGreenhow @Rogers Sorry about that. On the bright side, the next time there's an outage, you’re covered 👍🏼