Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 22: Problems at Rogers
Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Whitby, Owen Sound, Calgary, The Beaches, London, Innisfil, Chilliwack, Edmonton, Thornhill, Newmarket, Baysville, Guelph, Hamilton and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Whitby |
TV | |
| Owen Sound |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kat's Metal
(@KatsMetalLitter) reported
@RogersHelps Stop tweeting the BS internet issues are no fun and I'm sorry. Fix the issues and stop being a robot. They try to send you over to Anna chat which is smarter than first-line support. 57 Mins to 118 mins for a callback? 3 days of internet issues
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Elisee
(@ellybabesxo) reported
@Rogers has to be the biggest joke of a company. 47 minutes on hold and we’re still going… ignite is the dumbest invention. Here we are having issues again, but now we need to add another useless ignite box to the line up. RIDICULOUS!!!!!
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Sanjiv Narang
(@narangs) reported
@RogersHelps internet outage again …..seriously?
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ThatBadDad
(@ThatBadDad1) reported
Hey @RogersHelps your wireless support is crazy CRAZY slow, you only have a turtle on tonight? Home internet's been down for a while, been on support for a while, only 6 people in front of me.
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Wes Brown
(@wesblairbrown) reported
I have experienced the worst customer service of my life with @rogers Came twice to set up my TV and internet and could not (Dec 2 and Dec 6). Have spent 7+ hours on the phone with them. They act as if the onus is on me to correct their errors. Shocking behaviour
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Mark hall
(@Mhall5850) reported
@Rogers rite now in kingcardine ont..we have know cable or internet for the last 4hrs that i know off the NFL football game is on tonite get your **** together
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Brenda Nicholson
(@nicholson410) reported
@RogersHelps I love paying for services I don’t get! Spending hours on hold trying to resolve issues that you can’t fix…it’s awesome!
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Janet Gompf
(@jdgompf) reported
@RogersHelps - now I have remote that doesn't work properly. Replaced the batteries and still getting a really long lag time when you try to access the guide. Add this issue to the ever growing list of crap that is #RogersIgnite
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Me
(@Me25252) reported
@Rogers -it would be nice to know of maintenance work being done in my area. I rely on the internet to complete my job. I signed up for notice of when it’s over, but still haven’t received the all clear. This is pathetic. I’m a high speed ignite customer.
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Julie Norton
(@stoneycuteone) reported
@Rogers The problem is not fixed I restarted my phone I still can't call anybody. Why say the problem is fixed when it's obviously not !!!
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Giuseppe barbieri
(@Giusepp14255722) reported
@wesblairbrown @Rogers Welcome to total crap
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Sophia ~ #FINALRIDE
(@hoistingmysail) reported
I am sick and tired of @Rogers internet service going down ALL the time. They have to start PAYING ME to be their customer for all the angst of their crap ignite over priced, you don’t get, service. It’s time to allow more service providers to compete in the mkt @JustinTrudeau
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Elisee
(@ellybabesxo) reported
@RogersHelps has to be the biggest joke of a company. 47 minutes on hold and we’re still going… ignite is the dumbest invention. Here we are having issues again, but now we need to add another useless ignite box to the line up. RIDICULOUS!!!!!
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Bilal Karim
(@beekay__) reported
@RogersHelps Are your home internet services down in Etobicoke? Can’t seem to connect in the last 10-15 minutes.
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Julie Norton
(@stoneycuteone) reported
@Rogers You have not found the problem and fixed it restarting the device does absolutely nothing !!!!
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Frankie Kennedy
(@itsfrankiek) reported
@RogersHelps my phone has no service?!? Please help
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Sumeet S
(@sumeetse) reported
@RogersHelps are service down in Mississauga? No internet since almost an hour.
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JoMama
(@JoMama2266) reported
@CP24 Can’t wait to cancel my @rogers cable package and send all these media clowns like @cp24 packing.
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Gregory Rosser
(@gregory_rxr) reported
Ayo @rogers please fix the network I overpay you for to maintain
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All Eyez On The Prize
(@Justin26750505) reported
Hey @Rogers serious question...why does my phone internet not work properly when I don't have phone service? Full internet but 1 bar of signal for my cell service and my internet lags...wtf?
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Julie Norton
(@stoneycuteone) reported
@RogersHelps Stop telling people that restarting your device will fix the problem the problem is not fixed I have restarted my device and still can't make or receive calls !!
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Alex
(@ditchdoctor75) reported
@RogersHelps Link is useless. No service in oak ridges. Colonial crescent??? Any updates. Two days in a row now.
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Erik
(@salsaplug) reported
@RogersHelps Why is my Rogers ignite internet down? It’s been down for over an hour this is ridiculous
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JL
(@niknalaj) reported
@Bell Was offered this on Nov 22. Because employee didn’t set up account properly they are saying now not eligible. On phone with @bell_support numerous times HORRIBLE!!! Give me what your offered!! FYI Conversation of offer recorded. Next stop CRTC. And I though @rogers was bad 🤬🤬
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Himanshu
(@Mahadev_2711) reported
Classic example of miscommunication and fake customer promise- Asked several times about an add-on by @RogersBiz and after porting in the business clearly denies everything. @Twitter is not a verified channel for them
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K McNulty
(@kemcnulty) reported
@Rogers I`ve been calling for days trying to move my service or cancel altogether. The wait time is 2.5-3 hours. This is crazy. I am moving soon, how can I get in touch?
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Greg Gulyas
(@GregGulyas) reported
So I also tried calling @rogers “Customer Care”. The stated wait time was 3 hours!! It’s not “Customer Care”. It’s customers? - #WeDon’tGiveAShit
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Rajan
(@Rajan5100Kumar) reported
@Rogers I started new line got extra charged on my account and after talking with CSR AND supervisor he hang up the phone rather than providing solution. I just want to know how to file complaint against @Rogers your supervisor and CSR
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Jason O'Dale🇨🇦
(@sonofj1970) reported
@RogersHelps I have lost all internet in Kanata Ontario can you please confirm if there is an outage in the area?
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Cheryl with a C 🇨🇦 🐕 🌞 🌳 💉
(@Cheryl_Swore) reported
@RogersHelps are you trying to kill me? Bringing down my neighbourhood internet on a snow day while the kids are home and I have a test to study for.