Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Toronto, Montréal, Kitchener, Scarborough, Ormstown, St. Catharines, London, Edmonton, Mississauga, Ajax, Port Perry, Ottawa, Fredericton and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| Montréal |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ozan (wear a damn mask) yigit
(@longword) reported
wtf @Rogers wtf. unbelievable outage, millions in burnt productivity not to mention business. you’ve just lost us. #rogersdown
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Sarva Jeyapalan
(@jsarva) reported
@harv8704 @RogersHelps Nationwide... I haven't heard a single Roger's or Fido customer still having service!
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Shawn Hilditch
(@swhilditch) reported
@RogersHelps All 6 of my Rogers lines have been offline all day. Tried to book a COVID vaccine this morning, but need to verify my phone number and can't do it via call or text thanks to this #rogersdown outage. I'll be at the back of the line now.
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katie
(@mgckatie) reported
@RogersHelps I’ve been having issues since March with service and a tablet that won’t connect/text I was promised now I’ve gone a whole day with no communication to anyone and I’m 8 months pregnant with no way to reach anyone. I hope there will be compensation for my issues.
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Tweetiepie 🌺
(@TweetiepieHawly) reported
@RogersHelps @Rogers No service for several hours 12 hrs?!?! and no updates for 3 hrs?!!! Terrible customer service and reliability. Shame on you for not giving an eta and how do you not have failover capability?!
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Courtney
(@emeraldphoenix) reported
@RogersHelps Lack of service has ruined what could have been a productive workday. I rely on data to navigate as I drive all over Ontario, and make calls throughout my workday as well. I’ve been stuck at home because only my Wifi works, and there’s only so much I can do in this manner.
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MoinK611
(@K611Moin) reported
@RogersHelps Rogers sucks
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Parth Dalal
(@ParthDa88152124) reported
@Rogers when this problem will be fixed? @RogersHelps It’s been crazy amount of time!!
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Curly Ru
(@curly_ruby) reported
@RogersHelps eta for resolution of service so your millions of customers can try & fail to secure vaccine appointments because they are now all taken?
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Hassan
(@WhosHassan) reported
Can Rogers ******* fix their **** already? @RogersHelps
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Mike James Dojcsak
(@mikedojcsak) reported
@RogersHelps @JacksonJDuke2 I'll also be expecting compensation for the outage. Totally understandable that mistakes happy, I just am not okay with paying full price through it. Thank you!
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amir ismailzadeh
(@IsmailzadehAmir) reported
@Rogers @RogersHelps Rogers is probably updating its network and thought it would be better not to say it and just do it
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Anna Wisniowski
(@annawisniowski) reported
come on now @RogersHelps get it together. how has cell service been down for this long
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ddsnorth ™
(@ddsnorth) reported
@RogersHelps I woke up this morning with a data roaming problem. Cant fix the prob. Cant send texts. Cant phone out.. Omg. Help.
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Alexandra boyechko
(@alexandrab_04) reported
@RogersHelps This is very frustrating. This outage is impacting my ability to "work from home" and run my business. This outage is resulting in a loss of money for many people, I hope we will see some sort of credit to out accounts for the inconvenience.
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Rachel Lafleur
(@NicoNurseMom) reported
@ryanlocking @Jadenstate @RogersHelps When I tried to turn on Wifi calling it told me I had to contact the provider. I can’t call them so I go online with my computer to their help chat. The response? Not Available. Sadly not an option today.
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Bunky's Bunkhaus
(@DebunkMyths) reported
@RogersHelps @Rogers What is the issue? When will it be resolved?
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Jodeci
(@Irving397) reported
@RogersHelps Yall better hurry up my phone is essential I can even do curbside pickup with this ****
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SUNNYTHE6ix
(@sunnythe6ix) reported
@RogersHelps Worst effected are the semi truck drivers.. if you cant get this thing fixed than just give us the credit. We are stuck on the highways dont know where to go... waiting for your reply as soon a possible
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Faze Magazine 🌱
(@FazeMagazine) reported
@CoreyDixon33 @RogersHelps Yes Corey, think we lost $1.7 million today, at least, being a Monday. And gained 2.1 pounds. A travesty. But it's been quieter than normal though, and that ain't all bad perhaps.
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Anita Dramowicz
(@AnitaIpDramowic) reported
@Rogers My husband & I use only cell phones & they have been down for the whole day! We use them for work and there is a mandatory work at home order! When will this be fixed?! Losing lots of $$$&time . We are in Alberta
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ThisIsNotaPotato
(@The_RJ006) reported
Seriously thinking about leaving @RogersHelps with an outage since 6am. 😡
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Commander416 😷
(@Commander4162) reported
@RogersHelps I think we're entering into class action legal territory. Bad enough that the system is down, but they are refusing to provide any information, or any update.
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𝓓𝓲𝓪𝓷𝓪 𝓡𝓸𝓼𝓮🌹 🔯 ⚖️
(@kayak_diana) reported
@RogersHelps This can be dangerous without service.....and has been for all day. Can't phone out if have an emergency.....why is this taking so long for you to fix.....!!!!!!
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Pamela Fu
(@pamfu21) reported
@Rogers cellphone service has been down for the whole day!!! In a time when a lot of people are #wfh and already struggling with being home due to #covidontario and #lockdown , this all just seems like an apocalypse. Great 😒
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ddsnorth ™
(@ddsnorth) reported
@RogersHelps @rogers having real bad phone day.. when will this be fixed? Omg ; (
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falling gracefully
(@LidiaMain) reported
@Rogers @RogersHelps @jennaamxo How much longer is this going to take for bloody sakes! I was one day late paying your crappy cable bill after being youre customer for 10 years and you charged me 4 bucks so what are you planing to give all of us?
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Jamin C
(@Otipemisiw) reported
@RogersHelps wanna tell us definitively if your service is down due to a ransom ware attack or not? Tnx
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Ahsan
(@ahsan_saadat) reported
@RogersHelps Are you guys planning to fix the issue? It’s been more than 15 hrs now. Your bills are available before date. Yet you’re unable to fix this issue.
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James Castillo
(@Verbalfury) reported
@kelly13lynn @RogersHelps @Rogers You’ll have to reach out to them to enquire about it, but they will give you a credit. I do it every time there is an outage of any of their services. This one is a doozie though. Going on nearly 20 hours of no cell service or data.