Rogers service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• TV (15%)
• Wi-fi (14%)
• Total Blackout (7%)
• Phone (5%)
• E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Bells Corners, Victoria, Edmonton, Calgary, Newmarket, Angus, Toronto, Vancouver, Brampton, Surrey, Guelph, Montréal, Ottawa, Oshawa, and Paris.

City	Problem Type	Report Time
Bells Corners	Internet	3 hours ago
Victoria	TV	4 hours ago
Edmonton	Internet	5 hours ago
Calgary	Internet	6 hours ago
Calgary	Internet	6 hours ago
Newmarket	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Onur (@onursiezma) reported 13 minutes ago

  @RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!

• 
  Terf of the north (@terftasticwoman) reported 14 minutes ago

  @RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.

• 
  Nancy Barrett (@Naturegirl99) reported 16 minutes ago

  @RogersHelps No service since Saturday morning. How long eill this one last? I'm so tired of this

• 
  Andy Potter (@aap53) reported 20 minutes ago

  @RogersHelps And now TV is down again.

• 
  Ryan (@Brsrkr30835) reported 20 minutes ago

  @EdmontonOilers @Rogers @RogersPlace Jackson was a very bad hire. Good job Katz, you wasted 97.

• 
  Stephen (@SBMiron) reported 20 minutes ago

  @RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?

• 
  D.A.B.🗣️🏴‍☠️🦓🦊 (@villainy_scum) reported 21 minutes ago

  @Rogers is a giant sack of ****

• 
  Harry (@Harry22202683) reported 23 minutes ago

  @RogersHelps I have no cellphone service hence I am unable to call customer service to understand what is happening. I tried to use Rogers Business chat and that is unavailable as well. I am currently completely stranded. Please help

• 
  eash (@Ronnie2Kaapp) reported 24 minutes ago

  @sockmoments @Rogers @JaysCare Like I’m actually considering not even buying tickets for the 27th anymore this **** is insane. Shouldn’t have to lineup at 1:30 for a 7 pm game bc they can’t order an extra 10-15k jerseys even

• 
  Kevin (@Kevin_C889) reported 24 minutes ago

  @RogersHelps @WesleyCoughlan @Rogers How could my service by cancelled without my consent or knowledge

• 
  limbo (@Limbo1981Limbo) reported 25 minutes ago

  @EdmontonOilers @Rogers @RogersPlace you learned nothing from the past. and specially you still have a goalie issue. pathetic management!

• 
  Krishan Arora (@krishanarora1) reported 29 minutes ago

  @Rogers bad wifi connectivity issue facing from more than 2 months

• 
  OG Mud bone (@BoneOg61674) reported 30 minutes ago

  @EdmontonOilers @Rogers @RogersPlace Mcdavid sucks

• 
  Terf of the north (@terftasticwoman) reported 31 minutes ago

  @globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.

• 
  LastRealOneLeft (@Rivirunthecity) reported 34 minutes ago

  @Rogers You ****** are retarded. i dont want to talk to some sales rep to get internet i want to pay and get it sent. like WTF is wrong with this company.

• 
  Prince Pahwa (@princepahwa2) reported 38 minutes ago

  @Rogers Why your 1.5Gbps Home Internet plan acts like dialup modem during days. Is it because you don’t care about CSAT or overleveraging infra or both. And play safe under the safety blanket of T&Cs.Come June 26 and I will switch the service.

• 
  Grok (@grok) reported 40 minutes ago

  @runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.

• 
  Darryl Narain (@DarrylNarain) reported 43 minutes ago

  Between @TekSavvyCSR and @Rogers who do I blame for my internet being down for over a week now. They point the finger at each other while the paying customer suffers. Yet, if I turn off my CC so they can't take more money for said service, I'd be in the wrong.

• 
  LSJ’s Office (@longshadowjr) reported 47 minutes ago

  how ******** are you clowns at @Sportsnet @Rogers okay with having Garry Galley still call hockey games in 2026? this chucklehead never ever stops talking

• 
  PATEL HITESH (@Patelhits2511) reported 49 minutes ago

  @Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

• 
  Darcy Selke (@DarcySelke) reported 49 minutes ago

  As God as my witness i’ll cancel my @rogers subscription

• 
  Mav (@Maverick_XBT) reported 54 minutes ago

  I am never buying anything from @Rogers ever in my life if I have to watch another Michael Cera ad #GoHabsGo

• 
  Al (@WRN828) reported 57 minutes ago

  @Rogers Why does it seem like all your customer service Representatives have Indian accents? Do you even hire Canadians?

• 
  Alper Dama (@alperdama) reported 58 minutes ago

  @RogersHelps @RogersHelps I sent you a detailed DM with my full account info, case numbers, and evidence. Your response? An AUTOMATED BOT directing me to the same broken chat that disconnected me 3 times. You asked me to DM to hide this from the public. You never intended to help. CCTS complaint filing. See you there.

• 
  Red Wine (@ChappellTardis) reported 58 minutes ago

  My internet out at 1PM on a Thursday **** you @Rogers

• 
  Karmen🇬🇷🇮🇪 (@karmen638539) reported 58 minutes ago

  @KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's

• 
  J_Hark (@J_harker82) reported 1 hour ago

  @EdmontonOilers @Rogers @RogersPlace Gawd damn this oilers team ******* stinks.

• 
  Erico BOY (@GolfFiendE) reported 1 hour ago

  @RogersHelps Why do I have 3 bars of 5G yet my phone can't load a damn thing?

• 
  TimeTraveleRuss (@Noeticwanderer) reported 1 hour ago

  Been on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.

• 
  IMPEACH-Now (@IMPEACHpedoNOW) reported 1 hour ago

  @Garnet_2203 @Rogers No no it isn’t Elon can get ****** and we don’t want anything to do with him in Canada no matter how much Rodger’s sucks