Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: North York, Windsor, Newmarket, Calgary, Toronto, Markham, Winnipeg, Surrey, Vancouver, Edmonton, London, Longueuil, Scarborough, Cambridge and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Internet | |
| Windsor |
Phone | |
| Newmarket |
Internet | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| Markham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Christine
(@chrissyl79) reported
Another day and another outage with @Rogers @RogersHelps. Why does this keep happening? Looks like it might be time to switch providers. #rogersoutage
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Tonight the Global channel sound doesn't match the picture. It's been over a month since the Rogers Global sound issues started.
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Spaz Phoenix 🇨🇦
(@SpazPhoenix) reported
@strifenineteen @RogersHelps Service is dead
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renz g
(@pnoygoku) reported
@RogersBiz is the connection on the phone and internet slowing down??? Getting random connectivity or just me…
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SS
(@thesimbaxpress) reported
@Rogers wow. One of the big 3 telecom n not a single person who can activate a damn SIM on a corporate plan after phone was stolen. Want me to change 2 higher plan- money grabbers. I’m about to cancel 4 cells, 2 internets and 1 cable. #loyaltynolongerpays #CustomerService
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Bigfoot78
(@Bigfoot784) reported
@RogersBiz @caliber_comms We are just in one giant open world prison... that has smaller more restricting prisons for the trouble makers... once the wardens get the rest of the security cameras up to monitor us 48hrs a day, 365 days a month, then people will see it... when its too late...
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Nancy Wallace
(@NanceW64) reported
@mccra2390 @GinaWanders @Rogers Wow lady. Settle down. All I said was to carry cash. You can still support ANY business using cash. And no I don't work for Rogers. Learned years ago to never trust that corporation.
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🕸🕷jaime🖤🔪
(@vvitchbitch13) reported
not my internet being down and @RogersHelps saying they can’t come until wednesday , no couldn’t be true !! 🤪🤪🤪🤪🤪
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TIsOffWork
(@TIsOffWork) reported
@RogersHelps Tv and internet service cutting out every 5-10 seconds... again. Never had as consistent problems with any other service provider. I'm just curious if the money being saved on horrendous infrastructure is worth the potential customer loss.
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Nancy Wallace
(@NanceW64) reported
@mccra2390 @Rogers Wow lady. Settle down. All I said was to carry cash. You can still support ANY mom and pop business using cash. No I don't work for Rogers. Learned to stay away from that corporation years ago.
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W.E
(@wa20um) reported
@Rogers spent over an hour with a representative to upgrade to 2 iphones 14th pro max, about 3000$ worth, and at the end she said there is a 50$ service charge for each phone to process the order or do it online urself for free Great customer service rogers just lost a customer
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Judi Elbourn
(@TripleAMum) reported
from
Brampton, Ontario
Not impressed with @Rogers right now, internet and cable down and I am missing my @BlueJays 3 hours and counting
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J (she/her)🍁🎄☔️🧣🌲🎃
(@guentzzgoal) reported
@RogersHelps my sportsnet now account keeps telling me i don’t have an active subscription but I’ve paid?? Help
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Dowin Jiwa Shiboo
(@jiwashiboo) reported
@RogersHelps @RogersBiz @Rogers Last 1 month you couldn’t resolve my internet problem . How are you going to assist me ??
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Lisa Daskalopoulos
(@LisaDaska) reported
@BlueJaysDad @Rogers Rogers was down all day!!!
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Radhika Jindal
(@jindal_radhika) reported
@RogersHelps So Shanice from Toronto on live chat is so rude, she closed the chat after my partner asked for Manager due to her rudeness. What is going on? This is unacceptable!! We want to be contacted immediately
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Christine Gosine
(@ChristineG1944) reported
@brettwolfelodge @Rogers I live in the beach area of Toronto and also with @Rogers. I've experienced a service outage at least once a week for the last year. Beyond ridiculous! If anyone is considering Rogers as an internet provider... DON'T!!! (Trust me.)
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Akhila
(@Akhilaxmiraju) reported
@RogersHelps Yes I am sorry I couldn't connect yesterday..can you help me today please
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#TrudeauMustGo
(@TruthLion100) reported
@RogersHelps 5 DAYS!! Better service decade ago 3rd party company did sweet FA to solve problem #WasteofMoney
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Spaz Phoenix 🇨🇦
(@SpazPhoenix) reported
Hey @RogersHelps why is all of the service in Brampton ****** UP again???
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Stealthy Agent
(@stealthy_agent) reported
@RogersHelps Hey Guys, my parents' internet and TV is down in Brampton (L6Y 3V1). When will that be back up?
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dhruvil desai
(@desaidhruvil) reported
Cancelled @Rogers WiFi service 10 weeks ago and still waiting for the refund. Called @RogersHelps more than 5 times and everytime call center employee provide different timeline and even managers are providing misleading information. One of the worst customer service in Canada.
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Sean Harris
(@SH_NPNG) reported
@Rogers here in Oromocto on base. Can't sign in to myRogers. TV channels are hopping and losing sound. Every. Single. Channel. Including Apps. What's the deal?????
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Walk Markham
(@WalkMarkham) reported
@RogersHelps internet is down in the Markham Ontario area!!
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Ken Kirkwood
(@KennethKirkwood) reported
Anyone in #ldnont having unusually bad @RogersHelps internet today? Please note I said "unusually..."
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Johnathan Kerepcich
(@johnathank2003) reported
@RogersHelps hey, list night my home services were canceled out of nowhere without my permission. I have been on the phone with at least 6 different people and have received no help. This isn’t how I was expecting to spend my Saturday.
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Josh Dufour
(@jduf87) reported
@Rogers @RogersHelps >1 hour spent on the phone, 75% of it hold time. 3 reps and none willing to help other than opening a ticket. This equipment was returned and I informed Rogers of that over a month ago, told not to worry, yet now I’m sitting here with a much higher bill!
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Chris M.
(@Dark_Rift_Films) reported
@RogersBiz @caliber_comms Get ******** out of here. I’ll never give a cent to any business rogers has to do with now.
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Josh Dufour
(@jduf87) reported
@Rogers @RogersHelps FYI, keeping customers happy is a good way to retain those customers. This customer is definitely not happy and will be cancelling all services this week if it is not resolved and the charges reversed immediately, not on my next bill.
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Clyde Jr.
(@_JayClyde) reported
Yo @Rogers what’s really happening right now, I need answers and an explanation on why you guys just got rid of @BET like that this is disrespectful and rude @rogerstv