Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oshawa, Orillia, Toronto, Calgary, London, Vancouver, Burnaby, Surrey, Gatineau, Montréal, Edmonton, Simcoe, Guelph, Markham, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa
|
TV | 1 hour ago |
|
Orillia
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 7 hours ago |
|
Toronto
|
Total Blackout | 7 hours ago |
|
Calgary
|
Wi-fi | 7 hours ago |
|
London
|
Total Blackout | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Colin (@Colin__007) reported@Rogers @WRN828 Yeah, my unresolved issue is the number of Canadians you fired and went to Indian call centers. Rogers = Traitor to Canada.
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Charlii (@Charlii_aBB) reported@allkindsXO @RogersHelps Same. I have been bumped around in the queue too. At say 24 then it jumps to 27 and starts counting down again. I'm almost hitting the 2 hour mark with nothing. This is ridiculous.
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Canadian Bacon 🇨🇦 (@oneactioncat) reported@Canucks @Rogers Of course the fking leafs get #1 **** the nhl & **** the cfl for their asinine changes.
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J (@Jball1717) reported@RogersHelps At this point I want to cancel. Worst customer service! Rogers and chatr both cant get a hold of anyone. Big mistake signing up 2 lines. Contact me to Cancel please as I can’t get through or someone who knows how to help When I do!
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purva gevaria (@purvagevaria) reported@RogersHelps Buddy again repeating- did that 4 times. NO RESOLUTION so far.
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps Rebooting the modem fixed the problem. I didn’t think of that first because the other apps were working ok.
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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logan (@loosenedspirit) reported@RogersHelps > once you are speaking with them what happened to support on social media?
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name can't be blank (@J0hnHaw3s) reported@MapleLeafs @Rogers CRICKETS...!!! The service SUCKS with 100% of Rogers employees, just imagine what it's going to be like when 50% are left??😝😝😝 I swore I'd never renew, but did, because Rogers made THAT, very easy...lesson learned when this contract runs out.. ROGERS SUCKS...they know it. Our area is reported to be operating at 50%..too many customers not enough infrastructure..full charge every month.
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Livestream panel to explain a lottery you only need because the team was awful. Stop dressing this up like content anyone should care about.
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Brad Hughes (@brad86er) reported@Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service
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Craig Mask (@cjmask83) reported@allkindsXO @RogersHelps I’m having the same issue
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Karina (@Rinafong) reported@RogersHelps There was an outage in my area earlier but status says resolved. I tried rebooting but it’s still not back up
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Bradley (@bradparker25) reported@Canucks @Rogers Here’s why you didn’t get #1 overall Your team sucks Your organization is a disaster Your jerseys are terrible Your practice facility is a joke Your hands on ownership thinks he knows more the NHL GM’s
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Cryptofanatic420 (@Liam14903953) reported@Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.
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𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reportedHey @Rogers you literally have the worst service, zero discount for those military SERVING 🇨🇦whom have to travel overseas. Rogers ******* Canadians one day at a time..
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Kats (@TheNutterDrawer) reported@RogersHelps No I’m not waiting on hold when I’ve waited for 2 hours and both people I spoke to had trouble even verifying the account. One told me they could only speak to the account holder, which I am. But they mispronounced my name and then thought I was a different person.
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Tony🐶🏒 (@TonyAnjam) reportedNo one reading this, but I did call out @Rogers last week for ripping me off. But @RogersHelps has tracked down the salesman and confirmed no install fee! A bit ridiculous to need Twitter for this, and still think their AI-chat-bot that does nothing is whack
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John Koreen (@MrKoreen) reported@RogersHelps after updating my plan my phone seems to only work on wifi. I've been on hold for so long I drained the battery of one phone, lost the connection and have had to call back and another (and lose my place in "line"). Please help!
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Giovani Galt (@GaltGiovani) reported@123mung @RogersHelps They are having problems. I know of 2 business having issues in the aurora area and rogers say it isnt on their side. This isnt the first time.
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Joe Byron (@JoeByron87) reported@MapleLeafs @Rogers **** right off, this **** is so rigged
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️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported@ShawInfo @Rogers Things got worse. Especially your customer service.
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps All your Rogers helpline Twitter account does not work it pushs people to your terrible Chatbot on the Help support screen. I've been screaming for eight months to contact a human being and resolve this you guys are gonna look hilarious in court
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MASAPRO 魔法 鮭 (@magic_salmon) reported@VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???
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🍎 🍏 (@pianoteacherkim) reported@RogersHelps outage in Cityplace area downtown Toronto- I have reset the router but it has been out all day. Please advise.
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Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Your customer service and tech support is absolute garbage!!! This just gave me more reason to love services.. outage since yesterday tons of complaints and rogers hasn’t declared the outages no one is looking into it?? WTAF
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ray (@amourrachelle) reported@RogersHelps heyyy I’ve had a couple of outrages where my router is connected but the internet service is down, anything going on over there? Resets seem to work for now but I can’t keep doing that while I’m working :s
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Tesla Vancouver Island (@IslandTesla) reported@Rogers fix your ****
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LeClout James (@MrBigShot01) reportedI'm happy for Masai he deserves a shot to win the title again.... Having said that **** @Rogers especially the nepo baby owner for being a cheap **** cause Masai should still be running the Raptors!
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Tracy 🇨🇦 (@TisforTracy) reported@MapleLeafs @Rogers I feel sorry for all the fans. It’s like MLSE is purposely trying to fail as spectacularly as they can.