Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Burnaby, Cambridge, Montréal, Toronto, Barrie, Brampton, Wasaga Beach, Port Alberni, Innisfail, Surrey, Whitby, Calgary, Guelph and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Burnaby |
Internet | |
| Cambridge |
TV | |
| Montréal |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Walter Rinaldo
(@WalterRinaldo) reported
@RogersHelps I just took a look at this locations google@l reviews. I’m grateful he didn’t let me in. Nothing but bad reviews. Some over two years old. You obviously haven’t done anything to change a ****** situation. I’ll go elsewhere.
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@RogersHelps Not fully sure doesn't appear it's an issue as of yet
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BiggshowKF
(@BiggshowKF) reported
@RogersHelps I report it every year.. literally. Why would anything be different this time? Summer hits, the towers get overloaded and I spend half my paycheck on your garbage service! So I had to go get a different internet.. Embarrassing company you run.
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David Priemer
(@dpriemer) reported
I would GLADLY pay @Rogers an extra $15+/month, if I knew that every time I had a billing/technical issue, I could speak to someone who could resolve my problem in <15 minutes. Not the standard 3-hour/multi-call/multi-rep/no-resolution experience! The ROI would be a no-brainer!
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Brooklyn Marx (she/her)
(@brooklynmarx) reported
Hey @RogersHelps, I've had increased internet interruptions for over a month now in my neighbourhood. As a disabled woman who depends on smart home devices (and works virtually), I need my internet. I've called numerous times with no resolutions. Help?
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Glock go BANG
(@NoodleLetters) reported
@patyung4 @RogersHelps @Grepsoft1 I would consider switching. They have the worst internet service available, constant drops in connection and they’ll just tell you to replace your modem lol
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Ksamgnet 🇨🇦 🇯🇲
(@ksamgnet) reported
@Rogers how come anytime I'm near water I get terrible service eventhough I can see the cell tower. Lake Huron, Lake Erie. Service sux when your near shore, and I need phone for work.
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FISHMARINO
(@FISHMARINO) reported
@Rogers Home internet has been down for over two hours. Thornhill, Ontario. Is this a known issue??
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Buck Fruckster
(@Buck_Fruckster) reported
@Rogers how is it that at 12:30pm when neighborhood usage should be at a low, your speeds are so crap I can't get through a Netflix episode without buffering. Biggest group of crooks.
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Richard Bilow
(@rbilow1) reported
@Rogers when are you going to be able to keep your internet connection up for more than an hour. Down every other hour for the last two days pathetic
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Sanki पठान
(@sanki62136281) reported
@RogersHelps Rogers please help me regarding my bill. The connection is closed and bill is generating everything month. Currently i am not present in Canada.
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@RogersHelps Not yet I'm chatting to the support
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Not Ed Norton
(@AccessibleOpr8r) reported
@ColonelAngus17 @Rogers @Virgin Rebilled is never EVER as good as sole provider infrastructure. Sadly.
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Elissa Flagg
(@ElissaFlagg) reported
@RogersHelps I need to speak to a Manager to take a serious complaint
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@RogersHelps I'm having a ridiculous frustrating time with the chat support it's been approx 3 hrs troubleshooting my problem why haven't I been turned over to tier 2 support yet this agent has idea what he's doing
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Theresa
(@T_4an) reported
@Rogers just hooked up ignite today after two days and of technical issues.Finally have it up and running but the remote is a nightmare. Could the buttons be any more difficult to push? There is no way seniors will be able 2use it. You need to come up with a better remote👈🏻😖
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SINGH SAAB
(@imejas1) reported
@Rogers @RogersHelps there has been a property damage at my house while installation. Its been 7 days since I raised a ticket and no one has reached back. I look forward to not only cancel this service but have serious concerns over you conduct. Complaint - I1679277521
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Hausof.nails
(@hausofnails) reported
@FISHMARINO @Rogers Mine has been down since 10AM this morning and nothing is happening... I lost a day of work because Rogers in unreliable, go figures!
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@RogersHelps I'm having issues receiving text messages I'm in SK is there an outage?
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@Rogers your technical support team is horrible I have been dealing with a text issue for over 7 hrs with no solution
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Sapphire
(@Sapphiregamer21) reported
@RogersHelps got my new phone but as I'm setting it up it's saying it's not provisioned for voice. And I only have emergency calls. Do I have to activate the sim?
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Elles
(@ellessxo) reported
@rogers is something wrong with your network? Last night and today/tonight I’ve had no wifi…pls fix
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Tonni
(@tonnim) reported
Can we get rid of the ******* "old boys" at the CRTC who are in the pockets of @bell and @rogers now? For decades we've endured high rates and lack of service. The pain and suffering NEEDS TO END. Free us from this **** as YOU promised @JustinTrudeau! So many broken promises.
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vaibhav kale
(@mrkalevaibhav) reported
@Rogers I just got off the phone with one of ur customer executive , and was shocked to see ur executive being so rude, and so short tempered. Moreover shouting, getting irritated, cutting in btwn when custmr is still talking seems to be normal for your executives.
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FISHMARINO
(@FISHMARINO) reported
@JayJohns14 @Rogers Where are you located? Having issues in Thornhill
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Adrian Alforque
(@adrianal4k) reported
@RogersHelps wifi down here at north york..
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Sandy R. Stuckless
(@SandyRStuckless) reported
@longleysunsport @Rogers only cares about collecting our money. Providing good service is barely an afterthought.
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Walter Rinaldo
(@WalterRinaldo) reported
@Rogers your locations need some help with customer service. Barking ‘we’re closed’ via a door bell when it’s a few minutes before 6 and your open sign is still lit up doesn’t make for a good experience. Same location that told me to come back in a few hours on Friday.
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Glock go BANG
(@NoodleLetters) reported
Yea nvm, can’t stream tn because @rogers is absolute garbage lmfao, thank god Im switching isps tomorrow morning
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Pretty MF 🎀💅🏾
(@__BeaautyQueen) reported
Rogers fix your wifi @rogers