Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kanata, Brantford, Toronto, Dartmouth, Bells Corners, Mississauga, Montréal, Carleton Place, Ottawa, Edmonton, London, Halifax, Calgary, Peterborough and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Kanata |
TV | |
| Brantford |
Wi-fi | |
| Toronto |
Internet | |
| Dartmouth |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Tunks
(@alexistunks) reported
How ******** does a whole entire phone company just go out? Shady **** @rogers
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johnmixelis
(@johnmixelis) reported
@RogersHelps Messing with my livelihood and costing me tons of money right now this is ridiculous outage since midnight last night
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Robert Tucker
(@RobertT70678722) reported
@RogersHelps This is ridiculous. How many times does Rogers have these problems. I have to sit in a Tim Hortons for the wifi come on Rogers I'm getting tired of this crap.
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#MeToo Barbie, MD
(@ana_safavi) reported
@RogersHelps @phil_jacobson There is nothing “intermittent” about this service outage. It is the opposite of intermittent.
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Prit Joshi
(@prit1003) reported
@RogersHelps Apologies are ok, but I want refund for a day or for how many days my phone doesn't work...
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Dylan Kukura 🇨🇦 🇦🇺 🏒 🥅
(@DylanKukura) reported
Hey @RogersHelps. When are you gonna get your service fixed?! Your cell service has been down all day and I needed my phone for work. Still no service in Sarnia, Ontario. I hope you're gonna give everyone a reimbursement for the inconvenience!
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Mike LeBlanc
(@MikeLeB06857538) reported
@RogersHelps Sincerely aplogizing is fine and dandy, but for people that are at work and rely on their phone, what are you actually going to do? An apology doesn't cut it. My wife only had emergency service on her phone since before noon. That's insane.
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Suze Dee
(@SuzeSusieDee) reported
@ryanlocking @Jadenstate @RogersHelps Ever hear of 2 factor authentication? It requires sms, which is down!! I can’t do my job without it.
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Bren Lofdahl
(@blofdahl) reported
@Rogers how much longer on this outage?? I cannot work since I use my phone and data. :(
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ghostpope
(@DSmellington) reported
@RogersHelps @Firegod1977 Tell us what the problem is. Thats step one. #rogershack
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mackdaddy
(@kenzstorey) reported
@RogersHelps & I hope you’ll be refunding people the money for the time it takes you to fix it😴
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Derrick Mitchell
(@DerrickMitchell) reported
@RogersHelps Where are these update you’re supposed to be providing? Haven’t seen any info on what’s going on. Your website directs us here and you’re just offering meaningless, customer service platitudes.
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Mrs Loquacious
(@Mrs_Loquacious) reported
In the middle of a move with zero phone service. Yep, you guessed it. @Rogers #downwithRogers
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Raza Ali
(@Raza_Aali) reported
@RogersHelps Do you have ETA? You should provide update every hour. What happened? How can all customers country wide be down at the same time. This is unacceptable! #rogers
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It's just me, Squatter on Twatter 😷🌊❄💯🇨🇦🍁☮
(@terribletara2) reported
@RogersHelps @nilouscotch Thats bc you guys are terrible. You always have been
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KevanSEO
(@KarkutWebb) reported
Thanks @RogersHelps @Rogers for the full day outage, not that anyone needs this for work or anything right? #rogersdown #rogersfail #tooexpensive
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melissa
(@seamlesswift) reported
@Rogers its been like 14 hours. I had to reschedule an important doctors appointment that had to be done over the phone. You better not be charging anyone for your mistake. Idk whats taking so long to fix it
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23
(@_shayyg) reported
@Rogers why should I be paying such high prices for phone bills if you guys can’t even keep your network up 🤔 explain.
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Nilesh Kotadiya
(@Neilkotadiya) reported
@Rogers @benc86 One of the worst service provider in the country and they are just rob off the people
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#024TreeWorld
(@Bram2timez) reported
@Rogers your making me loose money as a customer and now as an investor im asking myself if the business is well managed... really thinking to sell my stocks 😡😡😡😡
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Mawu Ransford
(@ransfordmens) reported
@Rogers this network issues has cost me soon much today, the company really need to find a way to make it up to it customers
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Henry
(@Henry66632855) reported
@Rogers @RogersHelps will there be any compensation for the outage? it has greatly impacted me, as a paying customer, and if nothing is done to make it right, I will be switching to TELUS.
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Steff ✨
(@stefania1011) reported
You don’t even know what you’re apologizing for. Just fix this. @RogersHelps
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Eric Fawcett
(@Efawcett7) reported
@DuncanSmithNBA @Rogers First world problems I suppose, but knowing I could be missing phone calls and texts is stressful haha
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CanadiAnt 🇨🇦🐜#6783
(@WakeUpMisdaWest) reported
@RogersHelps @Rogers An entire day and no service. Everyone on bell has no issue. I don’t get how your service can cost so darn much and be this poorly maintained. Time to make things right and throw you in the trash. You are charging us top prices for 3rd world service. You are criminal.
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Rob Murray
(@RobMurray75) reported
@RogersHelps any eta on when the problem will be fixed
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Rhon Magyar
(@MagyarRhon) reported
@RogersHelps I'm in Barons Alberta and being rural, not only do I need a phone for safety, but one for work too. I've been without service for hours. When do you anticipate having this resolved by?
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EmeraldKelly ^..^
(@willowwoo) reported
@Rogers @RogersHelps This is garbage with all the technology you can’t fix the problem??
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Al Crosby
(@Alvin_XB) reported
@RogersHelps How is Rogers planning to reimburse people for this lack of service?
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It's Divisive!
(@its_divisive) reported
Had no phone service all day, thanks @Rogers. Really enjoy having fewer connections with the outside world in the middle of a global panini