Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Montréal, Stratford, Calgary, Whitby, Ottawa, Edmonton, The Beaches, North York, Nanaimo, Brampton, Scarborough, Waterloo and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Toronto |
Internet | |
| Stratford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Marcello Scarlato
(@mscarlato) reported
@RogersHelps Second full day. No service home internet. Please respond. Need assistance. Lots of students trying to do work exams. I also sent the DM for hours ago
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Sandeep Kashyap
(@sandeepsakash) reported
@FidoSolutions @RogersHelps - I think you are not telling us the complete truth. The internet on phone and home internet are still not working for me. It worked for some time. Now they are down again. Be #transparent
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Dora Chams
(@socialjusticete) reported
@JBradshaw01 @Rogers That's awful.
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Paul Cameron
(@paul_cameron) reported
Hey @RogersHelps my internet is intermittent all day. Perhaps you folks should test your updates before you roll them out nationwide? Can you maybe fix this?
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rosetta
(@rooplallrosetta) reported
@RogersHelps Still no service
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Marcello Scarlato
(@mscarlato) reported
@RogersHelps second full day. No home internet service. Please respond. I sent the DM also 5 hours ago
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lacey
(@Eloise87231522) reported
@Rogers day 2 without service, what the heck?! #rogersoutage they keep saying it’s working again but, nope! 😑
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Steve
(@sbojj2) reported
@RogersHelps Still down. Eta?
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Justin
(@Justin11918926) reported
@RogersHelps Mines back but the service is so crap I can't log into practically anything
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Lisa Schwartz
(@LisaMominy4) reported
@RogersHelps Noticing spotty TV service both in Toronto and Orillia. I assume it's due to things not being fully fixed yet network wide. Constant pausing of audio and video. Wondering if you are aware of this happening?
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NAZIM AHMED
(@NAZIMAHMEDPT) reported
@RogersHelps Outage of Rogers is an example of the fragile system of Canada even worst than the under developed countries in the question of DR (Disaster Recovery) and lack of backup data transfer system of the so called 'BIG Banks'. Same situation in Airport, Passport, CRA service and more
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Jacqueline S
(@socatease) reported
Yesterday was the first time since my kids have been alive, and I wasn't able to see or hear them. @RogersHelps you did this! I hope the proactive credit is more than just a day of pkg . We still are having issues with certain services.
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Unknown Joker
(@MKD_Joker) reported
@RogersHelps Ive never been this upset at a internet providor. This is like the 4th time in my area that the wifi went out. And you give no explanation to why it went out. Rogers does not compare to any other internet provider in Canada. This has been an absolute nightmare having you, thanks!
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Chris McKernan
(@chrismck_twit) reported
@AboutRogers @Rogers Nope our Cellular was up this morning but internet continues to be down... tried everything. Modem goes online and as soon as we use it, back to offline. Unable to contact support... so it’s hardly ‘restored. #BundledServicesSuck
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Sandra Augustine
(@sands_augustine) reported
@Rogers My television service is still glitchy/buffering. Over half of my channels are “currently unavailable”. I have rebooted my modem and it has made no difference. Wondering when I can expect the service to be fully restored/reliable?
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Andrea Lieu
(@LieuAndre) reported
@AboutRogers @Rogers This is not an explanation of what happened. This is a terrible and unacceptable message from a CEO who gets paid too much money managing a terrible service. Rogers cuts out me at least every week working from home. Awful service. A bullshit message from a bullshit CEO
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Harry Lewis
(@harry_tml) reported
@RogersHelps @Justin64190239 I am so incredibly excited to see the mass exodus of customers from your company. Count me as one of them. I don’t care if it’s twice the price I’ll be getting my services from literally anyone other than you for the rest of my. Worst customer service I’ve ever seen.
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Kim 🇨🇦💚🏎💨
(@Chilli_Momma) reported
So is anyone else experience another @Rogers @RogersHelps outrage in the past 30 mins. Can’t phone anyone, tv is down & internet is down. WTF is their excuse now!!!
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chestinho
(@yearof0X) reported
@vote4robgill @QueenFooFoo @Rogers was thinking 💭 if every #Rogers customer, chose not to pay their #JulyBill that would be powerful 🥳
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Luke fyer
(@SkepticUltra) reported
@AboutRogers @Rogers My Laptop cannot search anything. My youtube keeps buffering and pausing nonstop. TV reception not working at all. How has this issue been adressed in any way? People have made it clear the problem is not fixed. I can barely load twitter!
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Joan Dervin
(@JoanDervin) reported
@RogersHelps still no home phone. Internet is extremely slow. Can’t see channels or anything recorded. Can’t speak to anyone. What gives? Over 24 hours and service still not restored.
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Mj
(@Javad_2014) reported
@RogersHelps What a **** show…fix the service first or at least give an ETA .. home internet is down for over 36 hours…
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Armin Stan
(@frizzleman28) reported
@Davegg26801227 @AboutRogers @Rogers Pretty sure nations with nationalized infrastructure do not have the same issues as we do. Corporations do not care about providing services or products they want to make money so if it’s profitable to let the system crash every now and then without any back ups then they Will.
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NosK
(@UNBANNOSK) reported
@DawnCam21311785 @yHarassed @RogersHelps Shut ******** up
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Guess who
(@coltsfansince95) reported
@Paul_TO @RogersHelps My keeps freezing and audio cuts out wifi is slow
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Wayne
(@investcann) reported
@RogersHelps It’s not yesterday’s interruption, it is a multi-day interruption, I still do not have internet service.
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marilyn🇯🇲🍁🌴🇺🇦 💙🌊🏳️🌈
(@worldofmarilyn1) reported
@ChangeMyMindPlz @Rogers Rogers on demand is working. Internet ****, no prime or Netflix. So I am finishing Carol vs Joe
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Jesuscmplxx
(@jesuscmplxx) reported
@RogersHelps Tell us the stats. I don't know anyone in downtown Toronto who has their internet working. Noticed Rogers radio stations aren't taking about it. Change the conversation to scams isn't helping anyone. Let's be honest on how many people have service. Sent via freedom mobile
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Chris
(@Fizzamania) reported
@Rogers @BlueJays As of 5:15 pm EST today Rogers Internet and Cable quality is poor. Volume is cutting in and out as well as picture signal on several channels in the GTA area. What is going on with Rogers?
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Jim Kazalpert
(@adeviljamedjim) reported
@RogersHelps cannot access Twitter, steam or twitch on home network, only on mobile data, so the services themselves aren't down. What's the issue?