Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Arnprior, Roberval, Surrey, Halifax, Newmarket, Toronto, Coquitlam, Barrhaven, Courtenay, Montréal, Victoria, London, Rapide-Danseur, Dieppe and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Greely |
TV | |
| Arnprior |
Wi-fi | |
| Roberval |
Internet | |
| Surrey |
Internet | |
| Halifax |
Internet | |
| Newmarket |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Shannon
(@shanl7777) reported
@RogersHelps still no service for internet and cable - are you kidding me! I better be getting a credit
-
Debbie Bruce
(@DebBruce21) reported
@RogersHelps Just fyi..,our tv is still not working. #Mississauga
-
Jesse
(@ZatUSantaClause) reported
@AboutRogers @Rogers Online gaming is still not working & streaming services are also not working well.
-
rx2
(@rx2) reported
@CiaoTuttiBene @TorontoStar @Rogers Good luck. Had Bell Business Internet for a year. Would regularly go out for 3 days straight. Their tech support is horrible. That said, it seems both companies do well in certain locations within a city/province and terrible in certain locations within the same city/province.
-
Sherri G.
(@SherriG79273613) reported
@RogersHelps Ottawa K2G STILL down. DO YOU HAVE AN ETA? Because I don't have patience with your uncommunicative bs.
-
Anubhav Harlalka
(@anubhavharlalka) reported
@MartinNobel_ @MartinNobel_ yesterday I used an antenna to watch TV after the @Rogers outage. So this is not that old :P
-
shimo
(@shimottv) reported
@RogersHelps My internet works BUT only for very limited things. For example Instagram works but not discord. Help me out !!
-
MC
(@Alejandrak59) reported
@CP24 No home internet. 36hrs and counting in Mississauga, @RogersHelps when should customers expect service to be back on, I am not asking normal volume, at least home internet, I have mothing, not even slow
-
Jordan
(@geebs1983) reported
@Vampayakarin @RogersHelps I'm with ya, this morning I priced out and setup a new @bell internet account, it's not quite as fast but only a negligible difference and some of the people I know that have Bell internet have said they have NEVER experianced a down time, NEVER!
-
Lecce’s pants continue to be on fire
(@fireleccenow) reported
Anyone else’s @Rogers not working again? @RogersHelps what’s happening #rogersoutage
-
Aaron Amadeus
(@amadeusrock) reported
@Rogers I have my home internet back up but the speed is very slow. Could this be normal
-
Avi serfaty
(@Avi_serfay) reported
@JoyAndDefiance I hope they will sue @Rogers ***... even the lotto wasn't working -tied to Rogers ...the first thing I did is change my phone service from Rogers to @Telus ... Hope they will not go down at the same time ...
-
David Prihodko
(@dprihodko) reported
@RogersHelps 35 hours and counting… I still don’t have internet/WiFi or home phone. Disappointing to hear @CTVNews reporting that service has been restored. And I live within the 416?!
-
Progressive Rubber Boots (She/They)
(@RubberProgress) reported
@vote4robgill @Rogers I am not a Rogers customer, but I lost a day of training due to my session being run from a Rogers-based system in Toronto.
-
dilanie
(@dilaniesn_) reported
@RogersBiz our phone lines have been down for 2 days. What’s the update with the repairs?
-
Councillor Pat Saito “stay safe”
(@PatSaitoWard9) reported
@AboutRogers @Rogers Would be nice to have Ignite tv and internet back. Still not working and all your lines are jammed.
-
Max
(@max_on_guitar) reported
@AboutRogers @Rogers Interesting since we still don’t have service.
-
via
(@livm4e) reported
FIX MY WIFI NOWWWWWWW @rogers
-
QuantumVisionCalib.
(@QV_Calibrations) reported
**** you @RogersHelps @Rogers ! I hope your piece of **** company burns to the ground because of all this!
-
Mr. Burella
(@mr_burella) reported
@RogersHelps Ignite is still not working properly, volume cutting out every couple seconds and freezing, in Maple ON
-
JB
(@JackieBee_16) reported
@TrentonFarewell @SherryHallworth I’m not going to. 20 years I’ve been with @Rogers! I also have a cell phone for work that’s Telus so…I could use that in a pinch. This outage could have literally happened to any service provider tho…
-
Lou
(@BonnieM32345606) reported
@RogersHelps That's BS! Landline & Cell are both in/out (London ON). Internet is slow and most TV stations are unavailable. Channels that will come up after several minutes just go off/on/off/on-impossible to watch. I'm still waiting (1 1/2 hours) on live chat! Great Service
-
✝️meme sweet🇨🇦🕊 ܡܝܼܡܝܼ
(@memeswe39255138) reported
@EncryptedThots @Rogers @Bell Rogers must have a backup plan to solve the problem
-
RDiddy
(@ray_d_2013) reported
@miltee_tdot ******* bozos @RogersBiz, how haven't you resolved this issue. Unacceptable.
-
MEDAXJOSE
(@MEDAXJOSE) reported
@AboutRogers @Rogers … I’m starting to get kinda irritated! My IgniteTV service is ssssoooooo off and on!
-
Free Man
(@FreeMan48006785) reported
@RogersHelps This is bull crap 💩 — still nothing
-
Rizwan Syed
(@RizwanSyed123) reported
@RogersHelps Hello Rogers. My internet is still not up. It still shows ignite wifi not available. Please help.
-
Marc Schulze 🇨🇦🇩🇪
(@superschulzen) reported
@RogersHelps Still no Wifi/TV/phone service at N2T area in Waterloo - this is unacceptable.
-
Bob's your Uncle
(@livewire898) reported
@RogersHelps @suesmith85 Cut the crap. Vast majority is just a PR term you are using to down play this outage. When you say vast majority I hear "our high priority and large contracts now have their service back."
-
m&m
(@megellemac) reported
@RogersHelps Please stop saying “yesterday’s” service interruption. I still don’t have access to television/wifi and my cellular connection is spotty. This issue continues. Do not attempt to gaslight us!!!