Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Calgary, Ajax, London, Ottawa, Brantford, Kanata, Waterloo, Dieppe, Surrey, Vancouver, Newmarket, Carleton Place and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Calgary |
Internet | |
| Ajax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nyn (Sukriti)
(@susharajha) reported
@RogersHelps Hi! Having intermittent internet issues again most prominent when we get on zoom or Google meet calls. Seems like a recurring annual issue. Please help!
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RE
(@eusebior05) reported
@RogersHelps I still have no service since yesterday's outage...any updates on service being restored across the board?
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Mark Candler
(@MarkCandler) reported
@DuffMacDonald @Rogers @RogersHelps Everything was fine yesterday it was LTE not working now LTE works but no wifi inside the house
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Sol Invictus Energy Services
(@Sol_Invictus_ES) reported
@Rogers It's now Tuesday and we still don't have service. Small businesses rely on your phone service. This is unacceptable. #rogersoutage #suggestionsfornewprovider ?
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metrospector
(@metrospectre) reported
@Canadian_mom73 @RogersHelps I'm just waiting for Rogers to bring up this outage as justification for why they should be allowed to monopolize and buy Shaw. If that happens, then we will know how deep the corruption goes...
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Margaret Thomas
(@65_margaret) reported
@RogersHelps @Rogers Is 16 hours considered to be ‘several’ hours? Still no service 36+ hours in.
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Rich Chin
(@RichCReviews) reported
@RogersHelps @Rogers For the outage of my cellular service - I would like to know how to request some sort of compensation for not being able to access my device and services with having to work from home!? #rogers #outage
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R. McMillan
(@RMcMillan4) reported
@RogersHelps Still don't have data service or texting ability. 2 days and counting
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louisvliam
(@louisvliam1) reported
@RogersHelps Still experiencing the same issue over in Banff, AB.
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Elaine Bliss
(@elaine_bliss) reported
@AboutRogers Still no service at my home in rural NB! Normally have full bars, currently have zero. @RogersHelps @Rogers
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Jinxed
(@Jinxxed4life83) reported
@RogersHelps I had network this morning. Now I can't call or text. Is everything out again?
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curtis martin
(@curtyos) reported
@Brock34481089 @BenGordon92 @Rogers It doesn't look great but saying the network is down all the time is a lie flat out...
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Shismi
(@shismi) reported
@AboutRogers @Rogers Erricson's fault... hmmmm! Missed a doctor's appointment which I got after 2 months of wait. And missed an important virtual meeting (as not only was your wireless down - so was internet in my area L6S ) Moving my interne to another provider. What about credit to the bill now?
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DESIGNmike 🇨🇦
(@designmike1) reported
@rogers Business account in Red Deer What’s your story on no service? You are always prompt in notifying me if I’m behind a payment. I still have email. Why not an apology and an explanation? I’m notifying my customers about our phone situation. Who’s paying for my time?
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Sean Leckie
(@leckie_sean) reported
@VMBlair1 @AboutRogers @RogersHelps Redundancy won’t help when software is updated unilaterally.
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Blue Dalia 🦁
(@bbludalia) reported
@RogersHelps @Fidomobile so are we going to be compensated for the money we lost due to the network outage ? A simple apology is not enough we signed contracts to receive service
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RE
(@eusebior05) reported
@RogersHelps Still no service...when will this be fixed?
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Tyler.
(@thatguylaury) reported
@AboutRogers @RogersHelps I still have no service. It came back last night and gone again this morning and still no luck, thanks guys!
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David G
(@DavidG001100) reported
@_Jenna_bee @franticmonkey @RogersHelps That I understand but they don’t give a **** just like bell and every other major company out there
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Benjamin Hughes
(@BenjaminHughes1) reported
@theywadd @AboutRogers @Rogers I mean, divide your monthly plan by 30 days in a month and that's the credit you'll get back. It's not a lot, granted, but it's the least they can do. They'll never credit you back for more than what you're owed.
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Carlo Voci
(@cvoci67) reported
@RogersHelps It's amazing how all we get is an apology. Meanwhile we pay crazy fees for your intermittent service. I lost appointments and opportunities because of your incapable ability to fix your problems.......but I'm sure there will be another price increase very soon to pay your techs
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metrospector
(@metrospectre) reported
@RogersHelps I'm just waiting for Rogers to bring up this outage as justification for why they should be allowed to monopolize and buy Shaw. If that happens, then we will know how deep the corruption goes...
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Tashey Tashey
(@theywadd) reported
@BenjaminHughes1 @AboutRogers @Rogers Wow Rogers this is how you compensate to your customers.I got a credit of $2 for yesterday poor service ,the customer agent said I should be actually getting only for half day that’s $1 but she gave me 2$ so thanks Rogers for giving 2$ credit
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James Bow (KW-TO)
(@JamesBowKWTO) reported
@RogersHelps? You were outside my house and now my TekSavvy internet is down. And you guys went away. Did you take so much flak for your Internet troubles yesterday you decided to make life terrible for your wholesale resellers today?
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Gabrielle L
(@GabeLef) reported
@Rogers I once again do not have cellular service for the second day in a row
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Philip Prajoux
(@PhilPrajoux) reported
So @Fidomobile and @Rogers what bill can customers expect their compensation for a day of lost service? #rogersoutage
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Jinxed
(@Jinxxed4life83) reported
@RogersHelps I had service until 11 am.... now I don't have it
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Canadian Greg.
(@10lbBeltBuckle) reported
@rogers @RogersHelps it’s absolute BS to not let a customer change their billing date and then charge them a late fee. Your bill is my most expensive bill. And you’re shoe horning in an extra $17 monthly because I get paid on the 15th and you bill me on the 13th.ITS FRUSTRATING.
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CircularLogic
(@CircularLogic89) reported
@bbludalia @RogersHelps @Fidomobile Read your contract! The Terms and Conditions do not guarantee service
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Toronto Stronger Together
(@MySweetP28) reported
@RogersHelps Day 2...yesterday phones down, today home internet and tv!!