Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (56%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oakville, Newmarket, Toronto, Richmond Hill, Nepean, Macklin, Edmonton, Whitby, Vancouver, Surrey, Pickering, Woodstock, Calgary, Clifford and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville |
Wi-fi | |
| Newmarket |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Internet | |
| Nepean |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
BuNdO AVFC
(@BuNdOAVFC) reported
@RogersHelps here’s the issue! Called Sunday and useless rep failed to record ticket. I am a week with 1996-esque phone line service.
-
Queen V
(@Henny_VS) reported
cords work with other devices but NOT with 2 BRAND NEW X16 Set-Top boxes! Was told cable coax outlet actually is not the problem, the boxes are. Now we have NO cable for the #CanadaDay long weekend. I am NOT a happy @RogersHelps customer! Now I understand 4/?
-
Colonel Angus 💜
(@ColonelAngus17) reported
@7N7420 @Rogers I could certainly. I would rather see them have to forfeit the entire month's bill if they fail to provide service.
-
mommmy mandy14
(@Mandy14Mommmy) reported
@SamMcdaddy @Rogers Im l6a been down from last night
-
Steve Is Me :)
(@Eyespyaniceass) reported
Didn’t think my signal could get any worse after being with telus. What’s going on @RogersHelps ? At least before I’d have signal in Bobcaygeon and now I don’t, takes forever for anything to send. Boooooooo
-
JMA
(@JenFrYrEyesOnly) reported
@RogersHelps The cable and internet is not working again in waterloo can you please HELP asap - its black screen & yellow ignite flashing - call your 1800 number it just disconnects right away - USING my data - CREDITS NEEDED
-
James Armstrong
(@Jamesaa) reported
@RogersHelps internet down again in aurora. What's the problem? This has been happening far too often recently
-
Fantasyfootballonly
(@Fantasy46560217) reported
@Rogers im at the jays game and the internet sucks here to i thought it was just my house but it sucks all over
-
lovely
(@sadrauhls) reported
@RogersHelps WHY DID I JUST GET A BILL DUE JULLY 11th AND YOU GUYS CHARGED ME AGAIN TELLING ME MY BILL IS DUE JULY 24TH. FIX IT NOW
-
BuNdO AVFC
(@BuNdOAVFC) reported
@Rogers What a terrible experience so far with your rural LTE service. Speeds of less than 1MBPS for $59.99 a month. Awful customer service as well.
-
Dave Kirkbride
(@DaveKirkbride1) reported
@Rogers you guys are trying to make me pay $320 a month for rocket hub internet. Spent 2 and a half hours on the phone Wednesday. Your “loyalty” agent came back to me with the exact same offer 3 times. Said a manager would call me back. I’m still waiting for that. Horrible!
-
The IT Nerd
(@The_IT_Nerd) reported
And as part of this I want to give a MAJOR shout out to @Rogers Tech Support team who helped to get this couple back online after they almost got scammed. I criticize @Rogers a lot but their Tech Support team went above and beyond and that needs to be recognized in public.
-
btrower
(@btrower) reported
@RogersHelps Attempted to report, phishing attempt asking to text INFO to +1 (870) 292-1343 ultimately directed to an RCMP site that asks for sensitive information before you can report. WTF???
-
Queen V
(@Henny_VS) reported
that there are much bigger problems in the world rn, but if I am paying for a service and then FORCED to upgrade, I expect for those services to work! Especially for the ridiculously high fees @RogersHelps charges. I will be switching providers once this contract is over. 5/FIN
-
BuNdO AVFC
(@BuNdOAVFC) reported
@CircularLogic89 @RogersHelps Rogers guy told me the signal between antenna and tower is very good. Pfft. How can I validate this??
-
Greg Hart
(@Zoum30) reported
@RogersHelps How can Rogers Possible think they have the best internet service ( mic drop and all that) I have had service issues for the better part of the last 3-4 months , with no fix in sight , today the internet has been up and down all day , The service is horrible.
-
BuNdO AVFC
(@BuNdOAVFC) reported
@RogersHelps Please Understand that my connection sucks and your ace technician passed this install under 1MBPS
-
BuNdO AVFC
(@BuNdOAVFC) reported
@CircularLogic89 @RogersHelps Rogers doesn’t give a rip or know what the heck they are doing. You seem to know what’s happening. Please help.
-
jondotgov
(@jondotgov) reported
@JohnKingBain @TekSavvyNetwork @Rogers Fellow Stitsvillian here, and Teksavvian(?) - Had sporadic issues all day yesterday, with sub par perfomance.. Seems better today, you too?
-
BuNdO AVFC
(@BuNdOAVFC) reported
@RogersHelps come pickup this crap hardware. folks BEWARE of ROGERS RURAL
-
Adi Lally
(@adilally3) reported
@RogersHelps Hey rogers I got my SIM card replaced today and for some reason I can’t receive pictures through text anymore I can send it but can’t receive. Please help to fix!
-
Thomas Belle
(@tbelle31) reported
@RogersHelps why is my 5G mobile network running like Edge today? Been like that since about noon. When I'm at gome on wifi everything is fine, as soon as I step outside onto mobile network everything takes 5 minutes to load...please advise
-
Colonel Angus 💜
(@ColonelAngus17) reported
My parents @Rogers internet is down. That's worth telling people. I reset the modem. It's not cheap. Pass legislation to compensate users for outages. You pay for access, when they fail to provide there should be penalties.
-
Charlene
(@Char__11) reported
@RogersHelps No internet or tv connection in west Cambridge for over 12 hours… how long does it take for you guys to fix your outages this is getting ridiculous. 😡
-
kri$t3n
(@kristenb_xo) reported
@RogersHelps K2W in ottawa internet and service still down. Any update? Thanks.
-
Dave Kirkbride
(@DaveKirkbride1) reported
Your customer service is awful! So much for 20+ years with @Rogers
-
BJRP
(@BaoDeQiang) reported
from
Norfolk County, Ontario
I love how @rogers has no compunction about billing customers when their service is spotty, ******, or just inexplicably down. Oh, it’s a holiday? Irrelevant. Do your bloody job. Charge obscenely for crap service, the absolute minimum you could do is deliver what you promise.
-
not_me
(@peanuuttz) reported
@Rogers outage in West Hill area? Come on guys.
-
Sam
(@SamMcdaddy) reported
@Rogers is there an internet outage in the L6R postal code area. We had a brief power outage and now I don't have internet connection despite restarting my modem and reconnecting our internet connection cable
-
BuNdO AVFC
(@BuNdOAVFC) reported
@RogersHelps Additionally, I was billed WITHIN A WEEK OF THE INSTALL. For horrible service. 1996 phone line would rival this.