Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Montréal, Calgary, Vancouver, Toronto, Waterloo, Surrey, Orangeville, Edmonton, Bolton, Whitby, Burnaby, Scarborough, Stratford and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Wi-fi | |
| Montréal |
Total Blackout | |
| Calgary |
Internet | |
| Vancouver |
Internet | |
| Calgary |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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steve
(@brahamcrackers) reported
@Rogers @Sportsnet I expect there will be a refund on my next bill after yet ANOTHER SNNow outage??
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│Greg│³
(@gmg1968) reported
@Rogers @Sportsnet #nextlevel #BlueJays telecast production has been shite this year but worse is the damn stream freezing repeatedly all game long. #TORvsHOU
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SavvyMom
(@RickyWhite69) reported
@RogersHelps when are you going to fix the internet outage in our neighbourhood (Brampton- L6S)? We've had no internet since 7:30pm last night?
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Ethan Horne
(@Ethania7) reported
@RogersHelps Are you for real? A stock response to complaint doesn’t help anything. Your sub company @sportsnet doesn’t know how to run a simple sports streaming app. The issue is it’s not working, it’s that simple, fix it
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Linda Alvarado
(@belintoronto) reported
@Rogers internet is down in etobicoke
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DΛVID 🇨🇦
(@LongLeaps) reported
Hey @RogersHelps - your @Sportnet app is crap. Pixelated frequently (when it actually works), and just downright broken in prime time programming tonight. Hire someone who knows what their doing and fix this, or we’ll go back to pirate streams again.
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Nick
(@SenselessEarth) reported
@RogersHelps 1/2 DM's will not help delays, only take a conversation offline which I'm sure curbs bad publicity. Delays are not isolated to just me. Its the Ignite architecture. You got rid of the Nextbox tech (closest to live) for apps nobody needed and a voice remote.
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Gord Hutchinson.
(@Bluenose56) reported
@RogersHelps No I am sick and tired of sending DMs about the crap service from #SportsnetNow on @Sportsnet It never changes anything. You charge way to much and include commercials and put out a terrible service.
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Kathy Belle
(@BelleKathybelle) reported
@RogersHelps why why does it take 4 phone calls 2 hours to get rogers to fix their mistakes. Over cared by $320 and I get I'm sorry . Yes I'm happy it's fixes but eventide it needs to get upgraded to a manager. I want something for my time for dealing with this. Why do I stay?
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Nick
(@SenselessEarth) reported
@RogersHelps Just to let anyone know who cares, Bell Fibe TV, which is technically streaming TV too, is a full 20 seconds ahead of Ignite on live TV. Tested with someone on Five TV against mine on CP24 Rogers needs to fix this and quickly or I'm gone. Playoffs coming. I don't need old news
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yamma adel
(@YammaAdel) reported
@RogersHelps 0/10. After today I would never recommend Rogers to any1. A Rogers tech came to my property today without notice, cut my internet line while working on something and just left. I reached to Support to send out a another tech to fix the line.
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DΛVID 🇨🇦
(@LongLeaps) reported
@RogersHelps The bottom of the issue is that the entire service went down, again. Just do a search for “sportsnet now” on here and you’ll notice it was a nationwide event, not specific to me.
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S.nickid
(@s_nickid) reported
@RogersHelps It cancel the recording on its own a lot of hours before it start recording, and it does not affect all recording, because today the morning one where still recording.
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Dave Snyder
(@DragoonLowell) reported
@RogersHelps @LongLeaps The service was down across Canada. You don’t need our help to troubleshoot a mass outage. Take accountability already.
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TCSoFresh
(@TCSoFresh) reported
@RogersHelps What going on with sportsnet ?? What am I paying for if your streaming service is always down ? #sportsnetnow
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DΛVID 🇨🇦
(@LongLeaps) reported
@RogersHelps you guys need to knock it off with the stock replies. shittiest customer service in the industry. 🤦🏻
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XD
(@XD0573) reported
@Rogers i have the most horrible experience following up the refund from my deactivated account. been passed on to different customer service personnels. Closed account last Jan and now its April and still no refund.
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DropNtheHAMM3R
(@DropNtheHAMM3R) reported
@RogersHelps I guess you haven't fixed the issue!!! Internet still offline constantly
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Nick
(@SenselessEarth) reported
@RogersHelps Problem though- your tech is not your own but licensed to you by Comcast (Xfinity). So you would be limited to the amount of adjustments you can do to their software/hardware. So unless you get everyone, including me on Rogers FTTH & turning up the speed to boxes, its futile.
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Ricky Blayney
(@veloricky) reported
@RogersHelps I don’t need to send a DM, just fix your app. It’s happening to hundreds of people.
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MZ ️
(@m_zlak) reported
...a me problem, probably? We just hooked up 1.5 weeks ago with the best Internet/streaming service up-to-date. Im confused. @RogersHelps
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hippopotamus
(@TrapHippo) reported
@RogersHelps Internet and cable has been down all day, can someone please fix it
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Troy Collects Toys
(@troyzaff_17) reported
@RogersHelps what is happening. No cable or Internet….help!
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J-Sea® 🖖🏼
(@FluffyliverpooI) reported
I cannot call @Rogers again this week. Please just fix SportsnetNow.
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lavadoe
(@eddielavado) reported
@RogersHelps internet and cable outages never felt this bad. I want to the @Raptors survive another playoff game!
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Geekette in Ottawa
(@untaint) reported
@RogersHelps HELP please. I just spent 1+1/2 hour on what was all pre-arranged waiting a decision from me (on top of a call last night as well) - should have been 2 minutes. CSR refuse to tell me which team our case is under so they can complete the task they started.
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Mayor
(@MayorMcGrath) reported
@RogersHelps I understand the purpose and its purely a cash grab. It may have made sense in the 1990's when there was a regional broadcast. Sportsnet is national and not a regional company. This happens when there is a monopoly. You're forcing customers to pay for the service twice.
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Mayor
(@MayorMcGrath) reported
@Rogers I'm in Alberta and have a Rogers NHL Live subscription. Why am I subject to in market blackouts for games broadcasted on Sportsnet? Both are owned by Rogers. Is this signs of a monopoly? Will be raising a complaint with the CRTC as you are forcing customers to buy both
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Devon Forbes 🇨🇦
(@rivaldevo) reported
@Sportsnet @RogersHelps Wow. Just. Wow. Dropping multiple times during the game and cutting out for everyone at the very worst time. You know this isn’t a free app, right? We have to pay for this.
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chlöeeeee.
(@chloeemarieeeee) reported
@RogersHelps Hi, thanks for your response. I always reboot the modem but the issue has been ongoing for the last 15 years. The connection in Richmond hill is awful and always has been for wireless and internet.