Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- Wi-fi (12%)
- TV (11%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Nanaimo, Edmonton, North York, Vancouver, Calgary, Mississauga, Burnaby, Ottawa, London, Ajax, Kitchener, Waterloo, Markham, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Nanaimo
|
Internet | 5 hours ago |
|
Edmonton
|
Internet | 6 hours ago |
|
North York
|
Internet | 6 hours ago |
|
Vancouver
|
Internet | 6 hours ago |
|
Calgary
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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krukru137 (@krukru_137) reported@RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!
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Deb Moynahan (@vanuckfan56) reported@Rogers @RogersHelps can you advise what’s ETA for Richmond Internet outage. Monday 8am … it’s now Tuesday
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Alex (@alexxhashemi) reported@JustMeJamie64 @Rogers Totally agree with you! And unfortunately we can’t do much about. Big companies care about big profits, particularly these days! I’ve moved to small companies in telecom, internet, etc. as they provide more affordable services and better customer service.
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Oceanic Prole (@OShenMetaX) reported@jcpwaynesworld @JustMeJamie64 @Rogers Didn't Sam Walton stsrt Walmart start as a..... Ahh, never mind.
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not ali (@paigeslesb) reportedrogers is absolute dog **** rn. @Rogers FIX YOUR **** my service is so slow 😒
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Sean, Nickname "Goody"..........just a dude. (@bignumber55) reported@JustMeJamie64 @Rogers Roger's is absolute garbage!
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Iman (@RealKingiman) reported@JustMeJamie64 @Rogers To answer your question when Roger’s/bell sees nobody wants to work a garbage job. You know what they do. They move there business to a foreign country where people will cause they don’t have any other option
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The Truth (@the_truth1234) reported@MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell
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CptNash (@CptNash2) reported@JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.
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Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported@JustMeJamie64 @Rogers Rogers customer service is one of the worst.
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Jacqui (@JacquiKJanes) reported@RogersHelps Were does it say that and what eligible inter or TV service
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Kenneth Chau (@mr_kenchau) reported@LindsayDunnTV @Rogers is awful
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Jacqui (@JacquiKJanes) reported@JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.
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Rational Posts™ (@rationalposts) reported@geoffreyfalk @JustMeJamie64 @Rogers The Capture Regulators Problem.
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pXnEmerica (@pXnEmerica) reported@JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.
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ConsciousCreation Inspired CH. (@CognizantBeing) reported@JustMeJamie64 @Rogers I guess we've lowered our standards for good customer service after waiting the length of time you did. That's unacceptable.
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Steve T.🇨🇦 (@Game_of_Thornes) reported@JustMeJamie64 @Rogers I was helping an elderly friend with her Bell service about 15 years ago. We were routed to India. At the end of the call I was asked the standard “anything else you need help with”. I answered “I could use help shoveling my driveway”. She didn’t seem to know what SNOW was.
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Everyman/woman (@1fallandallf1) reported@JustMeJamie64 @Rogers A terrible experience every time. You're right. Why doesn't Rogers stay in Canada and use Canadian labour? Because they are greedy and not loyal to their customers. Their loyalty is to the dollar, money is everything.
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𝑀🎀 (@Mo_ashleigh) reportedWHY AM I UNABLE TO SPEAK WITH A HUMAN @Rogers WTF
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Jase P (@jasonforu1986) reported@JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.
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Trish M (@trishmilley) reported@RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!
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Sheila Walker 🤷🏻♀️⛳️🍸🔥 (@sheilawalker73) reported@LoveMy7Wood @Rogers @BlueJays One bad season isn’t a career … too much pressure all on him after trading away too much last season. He’ll be better next year.
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Abi 💜 (@h_abi16) reported@RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.
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Breeze (@chester43998848) reported@Ady_Co @RogersHelps Forget Roger's, they're useless. I have Starlink here in Windsor. I can take it anywhere! It's never been down. More expensive, but you get what you paid for!
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Monerostar (@thewanderingtr1) reported@JustMeJamie64 @Rogers Cancelled everything connected to Rogers. Done paying for the Leafs, Raptors and Jays salaries all while having to watch gay ****, price increases and more. Now I run Starlink so my idealogies can at align somewhat with what I pay for.
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Kimmie G (@KimmyG6) reported@Mayathabee @RogersHelps Sit on hold for an hour. That’s @Rogers “customer service”
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Queens Fort (@Bellyhungry) reported@RogersHelps Sometimes I got the message: This service is currently not available. Please try again later. Sometimes, I just got a blank screen.
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Jason Boring (@JasonBoring99) reported@JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills
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Tracey Brooks (@Traceybaby) reported@Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!
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Bias/Lies Destroyer = The Internet (@ChoicelessBag) reported@JustMeJamie64 @Rogers Im gonna assume you are too low IQ to get the answer yourself but maybe ur just rhethorically asking. Anyway : because canada minimum wage cost more. It very easy to understand. Its also why LIMA temporary works, importing poor to work minimum wage instead of raising salary