Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 02: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Winnipeg, Downsview, Ottawa, Brampton, Sidney, Gore Bay, Calgary, Kleinburg Station, Montréal, Richmond Hill, Fredericton, Saint-Colomban, North York and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Winnipeg |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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CircularLogic
(@CircularLogic89) reported
@AmandaRisser1 @RogersHelps Some providers offered a Who-called service which sent a text message notifying a number called when the phone was unreachable. Not sure if they still offer that service
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Vibezmeh
(@Nikeegyal) reported
@Rogers...yet another day with outages in our area. Been a dedicated customer at Rogers since 1992. At this point I don't care what you offer me, I am leaving when everything comes up for renewal. 5 weeks in a row and counting #UnacceptableRogers
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Warmy1
(@Warmy110) reported
@AboutRogers @Rogers @globeandmail Ya screwing every Rogers customer in April and there response here’s 2$. People couldn’t work that day, kids could learn at home but here’s 2$. This guy is what’s wrong with society. I guess slapping every customer in the face makes him a top executive. Well done.
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Lisa M
(@LMild43) reported
Dear Rob Ford, I wish I could work from home, but it seems like @Rogers won't allow me to, keep losing internet. Good thing my phone service isn't with them
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CircularLogic
(@CircularLogic89) reported
@AmandaRisser1 @RogersHelps Generally, missed calls do not show on the phone if it was turned off. The only way for calls to show on a phone (missed or otherwise) is if the calls actually reach the phone. If the phone is off or without service, the calls never reached the phone
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Arjun Sawhney
(@arjun1321) reported
@Rogers Internet outage near Pearson Airport in Mississauga
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Rico Ryder
(@RicoRyder20) reported
@Rogers @RogersHelps FIX MY INTERNET YOU COWARDS
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Lori Kuechler
(@KuechlerLori) reported
@Rogers credit for service interruption on Apr 19 was a little bit paltry. $5 credit for the outage would have been a bit more in line with valuing customers The inconvenience was large at this time, when so many people are suffering silently in their homes due 2 stay home orders
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Warmy1
(@Warmy110) reported
@BradTender34 @Rogers Hey but the 2$ rebate from April will help. Lol
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Warmy1
(@Warmy110) reported
@RicoRyder20 @Rogers @RogersHelps Duck Rico, another ***** slap is coming. Just got my bill 2$ rebate for that issue in April. Billionaires throwing table scraps at us average folk. Screwed how many Canadians and here’s 2$.
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Brad Boutcher
(@BradTender34) reported
@RogersHelps I understand that. I feel though that you should send an email alerting a “valued customer” that said promotion is ending rather than just a small link within the bill.
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Tony McClellan
(@antney2006) reported
@Rogers have a friend that is migrating from a local cable service that was acquired by Rogers to Ignite and she was asked for her SIN or passport number. What’s the reason for this? A totally unacceptable request.
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Warmy1
(@Warmy110) reported
@AAA2012 @RogersHelps Hey but the 2$ ***** slap rebate from April will help right. Lol it’s hilarious that they are proud of screwing us then throwing table scraps while making hundreds of millions in a pandemic.
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Ms. Latimer
(@Girlonthego11) reported
@Rogers so just got our bill for the last month and no discounts for the full day of outage??? Seriously? People lost MONEY that they don’t have right now and you are charging your customers full price... wow 😳
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Warmy1
(@Warmy110) reported
@Rogers You don’t care about your own customers in Canada, lmao. 2$ rebate for your mistake in April is a giant ***** slap to us. How many Canadians were affected and couldn’t work or do school work with kids? Your response 2$, can’t get a damn pop with that.
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CircularLogic
(@CircularLogic89) reported
@AmandaRisser1 @RogersHelps However, those missed calls would still not be in your missed call log because the calls never reached the phone
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Tony McClellan
(@antney2006) reported
@RogersHelps She is not a new customer . She has been with the provider that Rogers acquired for over 20 years. I’ve never been asked for this level of personal information by any vendor and wouldn’t provide it. A credit card should be sufficient.
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ErinPrisciak (she/her)
(@ErinPrisciak) reported
@Rogers and you’re down again? What ******** is going on? I think we are going to need someone to come fix our service as this is two days in a row.
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Peter Clark
(@prclark) reported
Hey @RogersHelps how can I buy the option to forward my email to another service back? It was removed in January - but I need to forward my email from the rogers account to another one!
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Warmy1
(@Warmy110) reported
@Rogers @JaysCare Should invest in your customers first. ***** slapping every customer with a 2$ rebate when you cost how many millions to customers? Throwing us average folk table scraps while you’re filling your pockets. Rogers is the definition of what’s wrong with society today.
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Angelica
(@__GEL) reported
LOL @Rogers credits $2.30 for "1 day's service fee" 🙄 when some people lost a whole day's work, or a day of remote learning
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Rafaela Abraham
(@RafaelaAbraham) reported
@Bell very disappointed & frustrated with very poor customer service! I have contacted Bell 4 times now re. dead wifi spots. Bells solution = pay more money in order to receive wifi pods! @rogers is giving away pods to their customers free! Regretting making the change to Bell!
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J in Cawston
(@JD_Malus) reported
@Canucks @Rogers Time to win some meaningless games, lower the team's draft position and mention how well the team looked down the stretch. Such is the life of a Canucks fan.
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Warmy1
(@Warmy110) reported
@fs_litllunettes @RogersHelps Use your 2$ rebate should fix the problem! Lmao must of got your table scraps from the billion dollar company?
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JayT
(@jtersigni) reported
@2BPositive2 @RogersHelps From Rogers: Thank you for your patience. There is a confirmed outage in your direct area. Our maintenance team is on site working to restore the service as quickly as possible but there is currently no firm ETA on when it will be resolved.
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Cassandre Cadieux
(@cassandrenoreen) reported
@RogersHelps My MyRogers account has been down for weeks, there's no progress being made on the ticket to fix it and now I don't have access to my bill and no one seems to be able to help me. I keep getting shoved around to different reps. How are you going to help me?
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Warmy1
(@Warmy110) reported
@ghost_of_scalia @RogersBiz @AboutRogers Lol and how a billion$ company thinks 2$ rebate is awesome for how many Canadians that lost how much on the day Rogers screwed us not anything we did. Billionaires lining there pockets in a pandemic shocking. Screwed us that day then slapped every customer in the face again.
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Warmy1
(@Warmy110) reported
@LMild43 @Rogers Hey but a 2$ rebate from April should fix that. Lol hope you enjoy your table scraps from the billion dollar company.
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Warmy1
(@Warmy110) reported
@Rogers Here’s 2$ rebate that screwed how many people in April. What a billion dollar response. Slap every customer in the face.
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Warmy1
(@Warmy110) reported
@RhondaWarnerTM @AboutRogers @RogersHelps 2$ that’s what they think of all of us. Can’t take money away from a billion dollar company. This is how they treat us average folks who pays there bill