Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (56%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Vancouver, London, Hamilton, Scarborough, Calgary, Ottawa, Concord, Toronto, Owen Sound, Kitchener, Oshawa, York, Simcoe County, and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 6 hours ago |
|
Vancouver
|
Wi-fi | 6 hours ago |
|
London
|
Internet | 9 hours ago |
|
Hamilton
|
9 hours ago | |
|
Scarborough
|
Internet | 9 hours ago |
|
Calgary
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Victor (@TheZethrus) reportedWow. @RogersHelps says phone lines are closed and internet service is out everywhere across the country, good job sticking to the typical Rogers standard of **** service as always guys! Good thing I have a backup line that is Starlink, maybe I will switch over and cancel services. #rogers #shaw
-
Joelien Jose (@joelien) reported@RogersHelps Outage in L5W 1H5 area. This happened last month too. Seems like a neighborhood issue and more widespread
-
🇨🇦 Kent (@kentmaurstad) reported@RogersHelps You guys are abhorrent. Never dealing with you guys again.
-
Noah sans Ark (@lunchbox_23) reported@RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”
-
Michael Mahoney (@MikeTheNavyGuy1) reported@gmacofglebe @RogersHelps Mine went down an hour ago for 15 minutes then the network came back. Rogers in Nova Scotia.
-
Just Steve (@StephenColley18) reportedWTF @CTV and @Rogers for cutting the end of the second OT of the NBC feed of the NBA game between the Spurs and OKC so I can see Corner Gas.
-
Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported@islgalwrites @Rogers Who are you with now? Some people are going with smaller companies. I have friends who buy minimum Roger's to get the internet service and then stream everything from someone else. If you had it to do over again, what would you do?
-
Andy Potter (@aap53) reported@RogersHelps Been there, done that. It’s easy to solve - reset the router several times a day which is of course unacceptable. Funny thing is that I never had an issue before Rogers took over Shaw.
-
NickL (@nickl007) reportedIf the power is out, no wifi obvs, why are my data/5G and LTE feeds not working or updating? Why can i use the internet like normal all of a sudden just when i need it? @rogershelps @rogers This post may not even go as its not showing me much.
-
Zesty Italian (@twoopmasta) reported@Rogers @Sportsnet your mobile app is a total joke, no sound on games for months now it’s atrocious how little you care about the experience of your insanely overpriced packages. Get your **** together.
-
Gio (@giovexpo) reported@daysofyore67 @Rogers I Have The Same Problem,My Internet Goes Down Daily. I am Not Getting The Service I Paid For. Thinking Of Returning My Modem
-
Dan (@DanMac2014) reported@MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison
-
s_hughes815 (@s_hughes815) reported@RogersHelps .. so to get my plan down to affordable reasonable ethical rate with @Rogers i may end up with no connection for a week or so while the equipment switch (by mail) occurs? if i need to do that, i might as well just sign with another carrier.
-
hitesh (@vohra_hitesh007) reported@Rogers customer care is one of the most pathetic service I have ever experienced. In the past hour, I have talked to 3 different agents to cancel my account only to be put on hold for 20mins. Just Pathetic @RogersHelps
-
Gio (@giovexpo) reported@RogersHelps Ok You Convinced Me Before I Cancel My Service. I will Call Them
-
giggles (@scarlettohara67) reported@RogersHelps this is not fair. When will milton service be restored its been more than 12 hrs ???? This is infuriating
-
iVu (@WhoCntrl) reported@RogersHelps The validation team informed me she is unqualified to solve the issue and has transferred me to Tech Support. The Tech Support representative is also unable to resolve the problem and has asked me to return to the store. No one is taking ownership of the issue.
-
Vicky Mansour (@Vicky_Mansour) reported@dhewlett @Rogers This sounds like it should be something simple to fix but if they are having this much trouble it might be time to find an alternative provider! Hope you get it sorted for your mum asap!
-
Bert Scott (@gopherhound) reported@lawandchocolate @bluejays @Rogers They need to get this jack *** to settle down. He’s very distracting while watching the game. 😡
-
SueCanada 🐧🐧 (@ONTLLs) reported@dhewlett @Rogers Oh oh... if Hewlett yells for Zelenka, you guys are in big trouble! Good luck @Rogers
-
Brad Einarsen (@bradeinarsen) reported@JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...
-
Laura (@laurapott) reported@RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.
-
Jason Hoffman (@EMSIJason) reportedI was wondering if @RogersHelps could advise as why on Xfinity box the Fox Sports 234 is so pixalated like old dial up. Been that way all the time. Is it a Fox issue?
-
Andrew (@big_dog87) reported@TPS_32Planner @Rogers Why are you paying that much for Rogers? That's literally more than 2x what I pay for their 2Gbps service
-
Thomas Keith 🇨🇦 (@1714tak) reported@RogersHelps @StephenColley18 No offence, but I’d rather watch an episode of Corner Gas than stick around for a second OT. If no one can grab first OT, it’s been a **** game, and they should just have the mascots play Rock, Paper, Scissors.
-
iVu (@WhoCntrl) reported@RogersHelps System was giving some kind of error of declined identification. She called the customer service of store may be or not sure where but they told her to email some department and then she asked me to come back later without any specifics when
-
Dog Mom 🇨🇦☘️ (@buzz_because) reported@RogersHelps been on hold for one hour and 20 minutes. Great customer service. Will hold for a little bit longer, but I have a baseball game to watch. Hire enough people to do the job.
-
starrgh (@Starrgh) reported@dhewlett @Rogers "Moving" Internet service is such a scam. It's much easier to disco and set up new! I hope you have him an earful. You know he blew up a solar system right?!
-
TheWomanQueen👑 (@TheWomanQueen1) reportedOk so we’re going to have to deal with an outage every couple of years @RogersHelps??? Heck no, Iam cancelling my services!!! Unbelievable
-
Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported@islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.