Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Barrie, Brampton, Wasaga Beach, Port Alberni, Innisfail, Surrey, Whitby, Montréal, Edmonton, Calgary, Guelph, Gatineau, Kingston and Creston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Barrie |
TV | |
| Brampton |
Internet | |
| Wasaga Beach |
Internet | |
| Toronto |
TV | |
| Port Alberni |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TrixR3kt
(@TrixR3kt) reported
@ZatUSantaClause @AboutRogers @Rogers wifi works for everything except anything on my PS5. it’s actually awful
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Al Spinder
(@spindera19) reported
@Rogers @AhmedIrtesam I churned to Telus. They offered me a $50 instant credit + an extra $20 off my mobility bill for 2 years. Instead of paying $65 for 30 Gb unlimited, I will now have be paying $75 for 50 unlimited… and with a service that’s actually reliable and fast. Bye 👋
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bw35331@gmail.com
(@bw35331gmailco1) reported
@SamHersh01 @RogersHelps @VassyKapelos In the midst of trying to locate the issue and repair it & she asks about a merger? Really?
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Luke Rivers
(@LukeOceanss) reported
@adrenaline_x @vote4robgill @Rogers As someone who has ever service with Roger's I'm beginning to agree with you. I see no advantages and no benefits of having all my services possibly cut out at once or over charging me for average contents
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RealThunderman3008
(@ThunderMan3008) reported
@VERIFIEDSUB @Rogers @AhmedIrtesam I have to agree the way I see it everything's been restored except PlayStation Network and I already know that won't be the only problem we have to deal with.
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Eric Novak
(@MMPerspectives) reported
Hey @RogersHelps - we've had our Rogers Ignite back for almost 24 hours and we can't go more than 10 seconds without dropped audio, frozen screens or just being glitchy. Really hard to watch anything this way. When will we get service levels that we're supposed to have?
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Jason McDonald
(@173_mcdonald) reported
@vote4robgill @Rogers Bahahaha hard times mean drastic measures. Out doing themselves. Probably so little because of the number of people transferring service providers.
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Vlad
(@LovelifeVlad) reported
@RogersHelps your trash internet is STILL down
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sam
(@dragonpickles) reported
@AboutRogers @Rogers yeah well our wifi has been out for almost 48 hours now, when contacting support they said others in the area are up and running and they didn’t have time for us. thanks ********.
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shaun kenny
(@shaunkenny68) reported
@vote4robgill @Rogers It is NEVER ENOUGH WITH YOU GUYS
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IG: CLIMZD
(@ClimzDSouthside) reported
@RogersHelps I get it things happen but this was not acceptable! No clear updates were provided until the situation was “partially” resolved. You guys are so quick to demand payment and issue late payment fees yet we pay for services to be disrupted constantly! What does this credit look like
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Lee Ellis
(@ThreeStarPet) reported
@etsstokes @RogersHelps I'm in southwest Scarborough and I stopped watching. PVR doesn't work on anything recorded yesterday and today. The freezing is constant.
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Heather e^‑1/x^2🌻
(@HeatherMoAndCo) reported
@MarieTattersall @RogersBiz @RogersMediaPR What is that? Anyone can sends texts like that to Rogers and the AI will reply. I’m still waiting on evidence. Rogers is in damage control right now, so not sure how truthful they’re going to be with the public.
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jimmy ****
(@hoppedoutdauber) reported
service is back but my phone still dry ash yall can shut that **** down again @RogersHelps
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Emphatic
(@EmphaticGamer) reported
@RogersHelps You actually gonna fix this internet **** or am I gonna have to find another company who can provide basic hassle free service and not charge me out the *** for it.
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winter
(@gzwinter21) reported
@AboutRogers @Rogers L3P internet is not working for many homes here.
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luv2teech1 🇺🇦
(@luv2teech1) reported
@RogersHelps How about the glitchy TV's that are still a problem????
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Dexterous Systems
(@DexterousSystem) reported
@lloydrang @AboutRogers @Rogers I did check with everyone know in the GTA that had Home Services down and all 7 are still down.. statically the only 1% still down doesn't fell like a truthful statement
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Christianne
(@cscott150) reported
@vote4robgill @Rogers We lost service again tonight. How many days do snthis going to last?
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Trevor Murrell
(@Worldisamezz) reported
@RogersHelps I'm not worried yet about 'credits', I'm more about when service will be back to normal and where the ongoing problems are. I'm still having issues with home internet but I really have no idea if it's my hardware or software or the sites I'm trying to use.
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Paula Henderson
(@PaulaHe45886028) reported
@RogersHelps I’m in London and no cable!! When will service be restored?
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kathryn rue
(@KathrynRue) reported
@AboutRogers @Rogers You have not restored internet service and tv cable in Mississauga, Erin mills. 48 hrs !!!!
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Rob Smithson
(@RobSmithson6) reported
@RealSheilaZ @RogersHelps Yep. Never an accident.
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HellCat 🐾
(@HellCatRedux) reported
@RogersHelps @cestlavee_tv 100% packet loss is not "back online". It's causing errors, timeouts, crashes etc. This is literally like my dial-up in the 90's. I don't mind if you say Rogers is aware, but I'm very frustrated when I keep seeing "customers are back online" like everything is normal now.
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poohbb
(@tatachumami) reported
@RogersHelps When are we getting our service back? It's been two days!!!!!
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Eastwood101
(@MarieTattersall) reported
@HeatherMoAndCo @RogersBiz @RogersMediaPR Full scale damage control, impossible to tell how transparent Rogers will be with public, but given the general frame these days not banking on much. The link caught my attention but out of my depth, thought perhaps you might have an impression.
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aspen
(@cosmopath) reported
an hour after i made this tweet the internet went down again and has stayed down since. @Rogers literally wtf is wrong with you
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100%pancakes
(@riboflaven81) reported
@AboutRogers @Rogers Lol, “take full responsibility” by giving himself a raise I’m sure. Also, it wasn’t just your own customers you rich idiot, what about everyone that wasn’t able to use Interac?
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Mohammad
(@Mohamma98005849) reported
@Rogers @AhmedIrtesam Not true. My service is still down. Neighbor’s Rober service is back up not mine. Need to organize a lawsuite. This is unacceptable.
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Whitney
(@whitney3687) reported
The worst part isn't watching this buffering #BlueJays game because of @RogersHelps, the worst part is no runs coming across home plate with bases loaded and no outs. 😳