Rogers

Rogers Outage Report

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 12/04/2025 10:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Brampton, Toronto, Mississauga, Fergus, Montréal, Calgary, Vancouver, Rapide-Danseur, Markham, Port Coquitlam, Newmarket, Guelph, North Vancouver, St. John's and Barrie.

Loading map, please wait...
City Problem Type Report Time
CanadaBowmanville TV
CanadaOttawa Wi-fi
CanadaBrampton Internet
CanadaToronto Total Blackout
CanadaMississauga Internet
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gillanders_14 Liam Gillanders (@gillanders_14) reported

    @RogersHelps "SOME" are experiencing issues? More like the whole country. SMH

  • abumadyani H (@abumadyani) reported

    @faneezy @Rogers PFFFT it's rogers they wont do **** they'll tell you some bs like pay more money, and you will get extra

  • erca_mlly Erica Milley (@erca_mlly) reported

    @ShachiKurl @Rogers My work phone is Rogers and no service. My personal phone is not rogers and full service. The perfect balance!

  • RenaissanceLby AK Renaissance (@RenaissanceLby) reported

    @ShireenSalti @Fidomobile Apparently @Rogers has been down all morning too

  • ChristineBist Christy (@ChristineBist) reported

    @Rogers @RogersHelps FIX IT

  • PickledShnugins Pickled Ginger (@PickledShnugins) reported

    @RogersHelps any updates? Haven’t had service since 9am

  • wakeup2david David Procopio (@wakeup2david) reported

    Any update on this outage @RogersHelps it is getting quite frustrating and impactful.

  • smibryan Bryan Smith (@smibryan) reported

    @RogersHelps @Rogers extremely frustrated! How the hell has service been out for 3hrs!!?!!??!

  • n0tneil neil (@n0tneil) reported

    @Rogers @RogersHelps will your customers be getting refunded or compensated for the 12+ hour outage in call service we’re going through right now? This is almost as ridiculous as my $150/mo phone bill itself.

  • StraylightDigi Graham Torn (@StraylightDigi) reported

    @RogersHelps the lack of transparency to scope and scale of outage compared with services like Zoom or Slack is disappointing.

  • anuhlog ANUHLOG (@anuhlog) reported

    @RogersHelps Majority of Ur customers are paying 70-100$ a month, double as much as any other country in the world, I expect problems to be fixed within the hour, not still not fixed 12 hours later, good my internet is with bell

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported

    @Rogers - my service interruption has not being intermittent. I haven’t had service AT ALL for at least 4 hours. Any indication how much longer we can expect to be disconnected? @RogersHelps

  • libraluxury libraluxury (@libraluxury) reported

    I choose to pay the high bill payments so i dont have these problems & look at me with these problems @Rogers @RogersHelps #rogersdown

  • tdots_realist 🌹Lover of Wisdom🌹 (@tdots_realist) reported

    @Rogers fix up

  • meowblackk jessica (@meowblackk) reported

    @RogersHelps I'm up North in Ontario & no service. You guys should be crediting all of us experience this issue. Terrible. What about people who have ONLY a cell phone. #rogersoutage @Rogers

  • n0tneil neil (@n0tneil) reported

    @Rogers @RogersHelps will your customers be getting refunded or compensated for the 12+ hour outage in cell/data service we’re going through right now? This is almost as ridiculous as my $150/mo phone bill itself.

  • moderndaydianas Diana Spencer (@moderndaydianas) reported

    @RogersHelps Do you know the definition of intermittent? I haven’t had cell service or cell data for almost 8 hours..... With how much money you charge monthly shouldn’t your “team” have fixed this way faster???

  • abdalfatahhami Abdalfatahhamid07@gmail.com (@abdalfatahhami) reported

    @RogersHelps Seriously how long will it take l have any important appointments in phone call in the next few 50 minutes how will I do that without service l'm not happy at all

  • lindsayjaneyyc LindsayJane (@lindsayjaneyyc) reported

    @Rogers @RogersHelps @jennaamxo It’s not intermittent. I’ve had absolutely no service for a few hours. #yyc

  • lmaobye fleabag (@lmaobye) reported

    @RogersHelps worst piece of **** company

  • amandy72 amanduh (@amandy72) reported

    i had service the whole morning and now my service cut out bruh @Rogers

  • elaineeyxo elaine ❀ (@elaineeyxo) reported

    On days like these, I wish I didn't get sucked into the FREE tablet and finance program with @Fidomobile -- now @Rogers and Fido is down and I can't even leave my contract. The ONE year that I decide not to buy my phone outright. :') #rogersdown #vancouver #fido

  • SeanMancuso Sean Mancuso (@SeanMancuso) reported

    @RogersHelps Still not working. When is this going to be fixed? Hard to work without my phone.

  • annieboo1972 🌺Annie-🌸 (@annieboo1972) reported

    @RogersHelps We better not have been hacked. Fix the cell phones!

  • middlechildfilm tony wosk (@middlechildfilm) reported

    @RogersHelps How long can we be expected to be without service?

  • AmyAckles_ Amy Ackles (@AmyAckles_) reported

    @RogersHelps when do we expect services back? It's been going on 6 hours of problems... I have clientele to talk too... this whole day has become unreliable.. I hope I NEVER have to do bounce from wifi hotspots again. We pay you good money. #hurryuppls

  • basem64 Basem Shams (@basem64) reported

    @RogersHelps my parents are seniors and they are in a critical health situation and now they have no service on their phone. I need compensation. sent you a dm

  • JCWright13 JC Wright (@JCWright13) reported

    @Rogers @RogersHelps @jennaamxo Do you have a timeline? This is ridiculous. At least tell us why it's down. This isn't intermittent. I literally never need the ability to call, except for today.

  • sara8jane sara8jane she/her (@sara8jane) reported

    Dear @RogersHelps can you fix this cell service already! Signed a paying customer....#FirstWorldProblems #WedontHaveAHousePhone #IWantToCallMyDad

  • Bonbar50 Bonnie Bar (@Bonbar50) reported

    @Rogers very hard to get dad into emergency care with no phone!!!! Out in BC