Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Alliston, Edmonton, Cochrane, Montréal, Guelph, London, Abbotsford, Halifax, Burlington, Woodbridge, Toronto, Kincardine, Stittsville, Barrie and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Alliston |
TV | |
| Edmonton |
Internet | |
| Cochrane |
TV | |
| Montréal |
Internet | |
| Guelph |
TV | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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R M Hurley
(@RMHurley3) reported
@LoveMy7Wood @RogersHelps No problem here with XFinity. Do have a problem with embellishments in hockey though. Just like flopping in football. Hate it!
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Robb
(@Discopuppy4) reported
@RogersHelps I have done that, no help! Hence why we’re having this conversation. Now, it’s 2025, I’m sure Rogers in the telecommunications industry can surely call one of its clients that have been loyal to them for over 20yrs. Here I’m going to tag @Bell and see if they want to earn my biz.
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Akbar Siddiqui
(@brutus1891) reported
@Rogers @ShawInfo Is there an outage in Surrey-Fleetwood area presently.
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Phil Nault
(@NaultPhil) reported
@Rogers hey, your mail through Yahoo is absolute total garbage and has been for years. Constantly getting: Cannot get mail. The connection to the server failed. Server code limit. Server message authenticate rate limit hit. Can you get this fixed or better yet dump yahoo
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Chris Botha
(@ChrisBotha29305) reported
@Fidomobile Your AI agent is doing everything in its power to prevent me to speak to a real person. I'm having technical issues and I'm beyond frustrated as a new customer... not cool @Fidomobile not cool.... @Rogers
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Jackson Presley
(@Many_a_tweet) reported
@Bell saw your crying about @Rogers. Your new channels suck and that's why we dropped your garbage programming. Usa and oxygen are awful
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Caroline
(@northernck) reported
Any exec who believes AI chat assistants as a viable alternative to live customer service, have yet to see boomers, Gen X’s wrath play out. Are you that committed to losing more customers who have questions over unannounced price increases to their plans? @Rogers @Fidomobile
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile You increased my monthly plan fee without any prior notice. I tried calling, but your automated system said customer service is currently closed. Very disappointing experience and misleading communication. @Bell_LetsTalk @Rogers Lets connect as I am looking to port.
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🎭 Sändi Cöle 🎭
(@Sandra_Cole44) reported
@TorontoHydro Well, I did call 311, and they said it's not their equipment either. Oh well, I hope no one causes any damage with the door being opened. Maybe it's Bell's or Roger's @Bell @Rogers
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Mr Magurch
(@mrmagurch) reported
@Rogers 30 years with you and after an absolute nightmare trying to add a business line to my account, I see no reason to stay anymore. Customer service means nothing. Loyalty means nothing. Four operators each saying something different and different prices. @bell can you help?
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Daniel McNeil🇨🇦❄️🇺🇦🇮🇱🇵🇸
(@ToonTownDano) reported
@emmagmay @Rogers Roger’s is horrible. We had Shaw fit fibre which wasn’t great but Rogers is WAY WAY WAY worse. Switching to Sasktel ASAP!
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Alex Jessup
(@GimpyHandGuy) reported
@RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.
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Mahdor
(@DorriMahsa) reported
During this critical time in Iran, families are cut off due to a full internet blackout. Please help by enabling free calls to Iran. We need your support during this crisis. Every connection matters. @Bell @Rogers
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mbstringer
(@mbstringer) reported
I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises
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mike
(@mike73025857337) reported
@Rogers Technical “support”. Non existent unless you have a spare 2-3 hours to get through. Currently at 45 minutes and waiting. Tried various time of day, but always the same. Nothing.
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Miss Peepers
(@miss_peepers) reported
I feel bad for @Rogers customers. I'm so glad I left this horrible provider over 2 years ago. Switching over to @Bell was the best decision I made! 🙌🏻🙌🏻 It's like there is an outage every year. Where is the service? What happened to client service excellence? 🤔🤔 #rogersoutage
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romi
(@romiiwashere) reported
@Rogers @Bell Can we please get access to free calls to Iran. We don’t have working internet in Iran currently and friends and family overseas, especially Canada, are very concerned. Help us.
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Mohit
(@MohitDelhi32) reported
@Fidomobile: what’s going on Fido? Your network is going again and again, I restarted my device 11th time to grab the network. @Rogers
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Sadra Semnani Rahbar
(@Sadra16) reported
@Fidomobile Hey. I wanted ask you guys to make international calling to Iran available on Fido and @Rogers network for free, Iranians are trying to call their loved ones back home in this horrific situation and something like this can help to put their mind at ease a bit.
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Daei Taha (دایی طه)🇺🇦
(@daei_taha) reported
Hey @Fidomobile @Rogers Internet in Iran is shutting down again. Please kindly consider free or discounted long-distance calls to Iran. Thank you for your support.
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Kessy
(@salishcanuck) reported
Only 10 more months until I can leave @Rogers and their terrible cell service behind for good. I’m so sick of sitting here trying to find reception while watching @TELUS or @Bell customers stream a whole movie or sports game.
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real talker
(@jabbie49) reported
@Rogers and @Bell should charge 1$ per channel so you pay for what you want. People can buy the channels they like instead of paying for **** they don’t need.
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Matty
(@MattGalbino) reported
@brutus1891 @Rogers @ShawInfo I believe there is. My internet is down also.
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Vera Victoria of Amicurious, Prefect, 51st State
(@AmicuriousJ) reported
Canada has the worst cable/internet on the face of the earth. @comcast would be a luxury at this point. @Rogers @TELUS
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Gary Ori-Reuel
(@GaryBG_PPAKLS) reported
@Rogers is there an outage?
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Love My 7 Wood
(@LoveMy7Wood) reported
I’m at my cottage and I recently had to upgrade from Rogers Nextbox to Rogers XFinity and while watching the hockey game my picture keeps freezing. Anyone else experiencing this issue when you switched and do you know what the fix is? @RogersHelps
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C’mon Man
(@Derik_77) reported
It’s been 2 weeks and I’m still waiting for a $210 credit on my account. I’ve called @Rogers 5 times, spoken to managers—every time I’m told to wait 48 or 72 hours. No real clarification, no resolution. Why is it so hard to get my own money back? Disappointing service.
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House on Parliament
(@HOP_TO) reported
@rogers our POS keeps losing connection. Chase says you’re having issues today. Is that the case?
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mike
(@mike73025857337) reported
@Rogers An hour and counting on my third attempt to contact Technical “Support” Unbelievable that they can get away with this. Tried various times a day. Always the same. No answer. Does it even exist?
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Alex Jessup
(@GimpyHandGuy) reported
@RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.