Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Woodstock, Brampton, Guelph, Calgary, Surrey, Kitchener, Maple, Toronto, Markham, North Vancouver, Edmonton, Burnaby, Coquitlam and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
Internet | |
| Maple |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Woodstock |
TV | |
| Brampton |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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PRBaggaTeam
(@PRBagga) reported
@HassanDeq_ @Rogers My internet is down. I have reached out on Twitter dm and Rogers chat online - no one has responded yet
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Joey Welburn
(@JoeyWelburn) reported
Anyone else having issues with their @Fidomobile wifi? All day it has been on and off, now seems like it’s not working at all… @FidoSolutions @RogersHelps
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Ragnar
(@BillsFan_Nas) reported
@Rogers internet down yet again!! So frustrating!!
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Lucio
(@1974LucioC) reported
@Rogers I question the price I have robot for your garbage internet and tv services I’ve. Web receiving lately…get your **** together…
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mike hachey
(@Raykaisn) reported
@Rogers Since your major 16hour service outage in july, There have been mulitple customers that have been trying to reach out and complaining about your services since. It has been choppy, laggy, system reboots constantly everyday to everyday. Fix it or the CRTC be contacted.
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Ragnar
(@BillsFan_Nas) reported
@RogersHelps Rogers is down again!!!!
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Josh Penner
(@Jpenner70) reported
@RogersHelps No point you guys never make it better, what gives?
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Comedian Matt Henry
(@ComedianMattH) reported
Trying to find out what’s going on with my WiFi by calling @RogersHelps is worse than the actual service being down.
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General Kanye_Trump. (Space Force)💎
(@Barack_McBush) reported
@AboutRogers @RogersHelps Guess what? You POS internet is now down AGAIN, just as I was in the middle of doing a financial transaction too! You people charge an arm & a leg and your service is SH*T! I am currently tethering on my mobile data, SO I won't be filling out any form. I am in East Toronto. 🤬🖕
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roland csach
(@RolandCsach) reported
@RogersBiz But do they have a program that's designed to guarantee service to millions of customers?
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Blair
(@BlairScarlett) reported
@RogersHelps after 25 mins....had to hang up and call back....only to be placed on hold again! Even when your #network is up, people cant cancel service
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Jacqui
(@JacquiKJanes) reported
Already this month have received 5 notifications about @RogersHelps @Rogers being down - and it is down again now - #toomuch
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aldehyde 🐣
(@carbonpapers) reported
@RogersHelps Technician says it’s an area outage because there’s no connection from the cable box on the street. He said ETA for maintenance would be 2-3 days which is ridiculous — how can I escalate this?
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Talal Y.
(@TalalYounis) reported
Worst telecom company in the world? Answer is @Rogers
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Blair
(@BlairScarlett) reported
@RogersHelps 17 mins on hold to cancel a phone line....and counting
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Robert Churchill
(@RAC_TheDog) reported
@RogersHelps Intermittent service is worse than no service and more frustrating. Why is your service so abysmal over the last few months? Someone or something has to change. I need to trust my service for internet and I don’t now. @Bell Fibe is coming to my house 🥹 What day 🤔?
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Jessica Micheline
(@JessMicheline) reported
@RogersHelps how come your service is still spotty? It’s been weeks. No rebate and my data connection is ****.
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🍁🍀 Brukneck aka Don 🌻
(@brukneck) reported
@Rogers So phone broke; looking for a new one. TWENTY PLUS year Customer and they suggest there's a $50 activation fee - did say i could avoid by upgrading on line but still ....Happy nickle and diming even loyal clients.... NOTHING EXTRA, Even after an extended national outage.
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Rob MacNeil
(@robbiemac76) reported
Is @RogersHelps down again in Toronto? No wifi since last night. #rogersoutage
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David Rouselle 🇺🇦
(@DRouselle) reported
Phones and wireless down today. When we called @RogersBiz “Oh yeah, we’re doing work in your area. Service will be intermittently affected today.” Seriously @RogersBiz, this is not acceptable for any business, let alone the struggling Ontario healthcare enterprise 🤯
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Josh Penner
(@Jpenner70) reported
Why is that service so bad in southern mb ? @RogersBiz
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Blair
(@BlairScarlett) reported
@RogersHelps Why when I call and speak to billing to cancel a phone line do you put me on hold.....15 mins and counting!!!!
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Ron Shuttleworth
(@resthink) reported
@rogers internet is down AGAIN for 4 hours. Unacceptable. So many small businesses rely on this terrible service. #CRTC needs to stop protecting these vendors from competition.
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Drew
(@drewcrushCC) reported
@RogersHelps you guys are the worst company that I have ever dealt with…
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ami
(@ami57953815) reported
@RogersHelps @ONconsumer @JustinTrudeau What can we do If Rogers senior manager, their staff, their junior technician, their senior technician all and each each each of them Lie to their customer. Where can we raise this issue. Can we file a complaint on Consumer protection?
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Alberta Country Life 🇨🇦
(@gft5555) reported
@RogersBiz Do you think consumers are stupid? Looks like more of a surveillance and tracking network. Rogers then sells our information to their customers. Why is Rogers always trying to sell this as a benefit to the public. #surveillance #tracking #corporate
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Blair
(@BlairScarlett) reported
@RogersHelps 20 mins on hold to cancel a line. Is the tactic to frustrate to customer until they give up so they cant cancel the line?
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toddamus
(@toddamus) reported
@RogersHelps internet and cable down in Port Credit. Remind me how much I pay for this reliable service again?
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage