Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Cambridge, Toronto, Montréal, Vancouver, Newmarket, Edmonton, Whitby, Barrie, Calgary, Halifax, Scarborough, Nepean, Langley, Ottawa and Beaumont.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Vancouver |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Bennett
(@tarabennett77) reported
Day two and still no access to my flex channels. And still, no one @Rogers can fix it. As a long-time loyal customer, I hope to see compensation on my next bill.
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Jordan Thompson
(@Jordant89) reported
Any other Rogers customers having issues receiving text messages ? @Rogers @RogersHelps
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Andrew Markow
(@andrewmarkow) reported
@RogersHelps is live chat down?
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Adrien de Beaupre
(@adriendb) reported
@RogersHelps Internet appears to be down in Kanata area, or is it just me?
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Ptyredcanuck
(@ptyredcanuck) reported
@RogersHelps What does "stability" mean in this context? Less buffering? Less server errors? Less stuttering? All of the above?
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Felipe Ramirez
(@piperamirez7) reported
@RogersHelps No need to bother, Rogers would rather value a new activation over a long time customer of over 16 years. It’s such a shame that new customers can get better plans than the loyal customers who have stayed for such a long time. It’s time to make the switch.
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Tara Bennett
(@tarabennett77) reported
Really frustrated that after talking to 2 live agents @Rogers can't solve or figure out my ignite TV problem. To quote "I've never seen this happen before" "& give it a few days to resolve its" Flex channels gone. Subscribe channels gone, but have access to channels we don't use
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Galaxy 25
(@Galaxy2515) reported
@RogersHelps @Lamchop99 I’m having the same issue when I try to reset my password and I had a live chat with an agent he told me that today it would be fixed but it doesn’t work so i’m stuck.
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Aylen
(@aylenallen) reported
@RogersHelps internet outage issues in Ottawa this morning. When will it be fixed?
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willyfisterass
(@Gordsoup1) reported
@RogersHelps I have called support. It has now been 5 days straight its been unusable. And i just received my first bill for over 100 dollars . My internet had been unusable for 16 of 23 days ive had it. Do you think thats worth 100 dollars?
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Jake
(@CommonCourt3sy) reported
Every time I tweet @Rogers or @Sportsnet that's another time their **** cuts out on me. 3 in one period. Not counting last nights footy game that I ended up watching elsewhere cuz Sportsnet Now SUCKS
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Whatever
(@Just_Canuck) reported
@RogersHelps no internet in Kanata….is there an issue?
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notme
(@horotoroh) reported
@Sportsnet @RogersHelps #SNNow is unwatchable. So laggy from all apps and even from web browser. I want to cancel my 1 year subscription and have my money back.
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Rob
(@mac1_rob) reported
@RogersHelps @CoryKean81 I second that, our experience has also been terrible. It buffers more than it doesn't.
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Grumpy In General
(@GrumpyInGeneral) reported
@Rogers I like the way you're making jobs available, by firing your board and CEO, all without even a Shareholder meeting. I'm sure the old Vancouver Stock Exchange would be proud that you're carrying on their fine tradition of poor to non-existent governance.
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Lucie😷 🇨🇦💚🔞
(@_LucieBee) reported
@Rogers @coraliew I'm not surprised. You took my data away while on the highway, I lost GPS, I missed a surgeon appt I've waited 3yrs for. But yet you harrass me with no lockdown credit for when we're paying for mobile data we cannot use. My data is not working. My modem runs at 79mbps. Do better
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tejas,
(@iamtejas___) reported
@RogersHelps where is my $600 bill credit i was promised? rogers support needs to pick up their phones
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Rodney Yu
(@karashi53) reported
Hey @RogersHelps Why do your reps suck at explaining my bill? Also, why do they cause problems on my bill that force me to call in and find out that they suck at explaining the problems on my bill that they created? You owe me $80 and two hours of my life back
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muhammad
(@saqzi89) reported
@Rogers unable to make calls or texts , is there an issue with the service???
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Felipe Ramirez
(@piperamirez7) reported
@RogersHelps Only a dm away so you can tell me you’d rather give a new customer a better plan than a customer who has been loyal for 16 years?
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Amanda R
(@AmandaRisser1) reported
@RogersHelps Do I need any equipment, resources, be in a specific location, etc. to protect myself? It just seems to me a text message during an emergency situation is too late and not adequate.
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Dominik Calvesbert
(@DominikCalvesb1) reported
@RogersHelps I try my best to deal with your inconsistencies but tonight's enough. For the last 4 hours in the L7A area code we have had no internet. I am redirected to a page saying my coax cable may not be plugged in etc. It abruptly happened 4 hours ago and never came back.
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Lucie😷 🇨🇦💚🔞
(@_LucieBee) reported
@joshin4colours @Rogers Its down in Orangeville too, I lost signal on the highway. I want to start a movement for refunds on our mobile data we paid for while in lockdown. My calls drop 10 mins into the country & I'm not far from you, I lived at royal York & mimico for years.
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Denish Bhavsar
(@iamdenish) reported
@RogersHelps @DeiTacitaVulpes Is Rogers internet service down in Ontario?
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JSB
(@TweetKred) reported
@zoewhittall @RogersHelps Yeah, friend gets calls, nothing…..two days later a voice mail shows up. Never had that with Telus/clear net in 2 decades
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David Nguyen
(@davidcandesign) reported
@Rogers thanks again for making me miss work and loss of money and time. Ive never had this many with any other company's not even with @koodo 😭 and im paying insane amounts a month, this is my last one with you sorry.
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Andy Heppelle He/Him #BlackLivesMatter
(@andytoronto) reported
@RogersHelps Sent a reply an hour ago, no reply yet, is there a way to contact a service line?
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Sadik Masum
(@sadikmasum) reported
@RogersHelps Your quality and level of service have gone downhill. Your prices are higher than all the other providers. You have removed add-ons like US long distance to price gouge customers at every opportunity. Where do you see yourself in the future?
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Harpreet Singh
(@Harp_11) reported
@Rogers totally unsatisfactory service even , i can’t browse anything in search engine. Bad quality calling service. Rogers must work on it. When you go out of your fast speed data you cellphone become useless without internet.
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ephraim
(@Ephnandez) reported
@Rogers @RogersHelps nah my internets been down for 24 hours my god I’m livid