Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 15: Problems at Rogers
Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Mississauga, Vancouver, Montréal, Kenora, Moosonee, Victoria, Scarborough, Ottawa, Surrey, Oshawa, Brampton, Whitby, Coquitlam and Vaudreuil-Dorion.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy Cooper
(@scooper2001) reported
@RogersHelps 2 hours and no updates on an essential service? Unacceptable
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maria
(@Forrza) reported
@RogersHelps Seriously how long will it take to be back on, still not working for me and not sure if the other customers are back on or if it’s still nationwide?
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Daniel
(@DA_bears1985) reported
@RogersHelps @Rogers **** you and run back my services. People out here paying an arm and a leg for this bullshit?! @Rogers
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Stoo-ie 4 $ale
(@Stoo_ie) reported
@Rogers I’m going to need a discount on my bill this month... I pay too much money to be getting no service like this for so long!
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SuttonGirl
(@Sut57988820Girl) reported
@RogersHelps @Rogers COME on ROGERS!!!!!!!!!!!!!!!!!!!!!! HOLY CRAP
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NANTHAN PARAMSOTHY | REALTOR | ABR | SRS | CBW....
(@nanthanhomes) reported
@Rogers Last few hours we are having a network issues (seems to be no signal on our phones and restart few times already) and still no signals
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El The 🇨🇦🇲🇹
(@franticmonkey) reported
@RogersHelps so uh, for this long *** outage during a pandemic, how does @Rogers intend to compensate all the customers who were affected? I just paid my bill can I have my money back for a start?
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A. W. Gill
(@AndrewWGill1) reported
A quick note to my clients; @Rogers is experiencing a nationwide outage which means I can not be reached by phone or text. I am in the office and can be reached by email, Facebook Messanger, iMessage, WhatsApp, Twitter, and my Facebook Page. Hopefully this will be resolved soon.
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OfKris
(@sidekickgirl) reported
A ETA of restoration would be nice. Right now we are flying blind and don’t know how to plan my day. @RogersHelps it’s a little ridiculous that you haven’t provided any real info other than “we’re down”. #rogersdown
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Shan🦥
(@typicalshan) reported
from
Toronto, Ontario
@Rogers GET YOUR **** TOGETHER THIS OUTAGE IS A NIGHTMARE
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DarkNLovely
(@CeCeKerr) reported
WTH IS GOING ON @Rogers why is my ting down from last night !!
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Dane Gentles
(@dangerousgents) reported
@RogersHelps I have no service this morning 416 561-9109
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meg wants #PaidSickDays☁️
(@voiceofmeg) reported
our stupid *** federal government under @JustinTrudeau gave @Rogers $82.3 million for no good reason in the pandemic and their services are still some of the most unreliable in the country #RogersOutage
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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NG
(@gotnash_) reported
@Rogers @RogersHelps I am a professional and MY phone is essential, PLEASE fix up 🙄
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Linda M. Ford
(@iamlindaford) reported
@RogersHelps SOME = Shame on @ROGERS for downplaying the severity of this outage. It's MILLIONS of paying customers without ANY service. And your updates are absolutely USELESS.
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Jaipreet_Arora
(@JaipreetArora) reported
@RogersHelps Final Nail in coffin to leave rogers. Outage for more than 10hours now. Lost thousands in business because of your shir service, who's gonna repay. So much annoyed with rogers. So angry
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SundazeStream
(@StreamSundaze) reported
placed an @UberEats order and wanted to contact the restauraunt about something but then I realized I couldn't use my PHONE because all of @Rogers COMMUNICATIONS decided to go down, and ubereats doesn't allow me to start a chat with them until the order is delivered
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Marc Waston
(@MarcWatson8) reported
@Rogers can I have my wireless service back? Been out since early morning.
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Jackie
(@xjaeee) reported
I thought it was only @Rogers internet that was down but it's the whole cell service. Imagine if people actually have phone interviews and appointments smh
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♡ 🔪♡
(@justahorrorbabe) reported
@RogersHelps @Rogers I can’t even call my own mother fix the issue ASAP...
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✈ Stephen
(@flying_steve) reported
from
Barrie, Ontario
Hey @RogersHelps your outage is screwing up my ability to get on the vaccination waitlist at Shoppers!
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ChefMitchFerron
(@Chefmitchferron) reported
@RogersHelps Some interruptions? We literally have no service and can’t make any calls🤷🏼 for the price the we pay for your service this is a load of horseshit.
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Walter Alza
(@WalterAlza) reported
@RogersHelps @Rogers Fix it Rogers, if it’s not wifi is this, we are trying to work!
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Gillian Webster
(@gilliw70) reported
@RogersHelps Please fix asap. We can not get called for our vaccine if no phone. Thanks for working to fix it
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MASTERJI
(@RimpySangrur) reported
@Rogers network is down in South field @YourCaledon. Can someone confirm please. Thanks
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Jess
(@jess_upton_) reported
Well. @Rogers cell phone services are down. Anybody not on wifi will not be getting messages or calls.
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Ryang
(@fosterschica) reported
@RogersHelps Please provide update as to an estimated service fix!! Most people do not even have landlines anymore. ABSOLUTELY UNACCEPTABLE🤯🤬🤬🤬
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♡ 🔪♡
(@justahorrorbabe) reported
@aredlight1 @Rogers Literally and once your a Rogers customer is impossible to leave .. without paying a fortune
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elizabeth
(@elizabethivy181) reported
@RogersHelps And at that, how ******** are you gonna charge some of the worst rates for a plan just for a nationwide outage? Nationwide.