Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 29: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Calgary, Brampton, Edmonton, Castle Gardens, Ottawa, Kitchener, East Gwillimbury, Vancouver, Oshawa, Mississauga, St. Thomas, Duncan and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Wi-fi | |
| Scarborough |
TV | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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VlogTo
(@cctvsys) reported
@aredlight1 @Rogers @Rogers is busy collecting debt and we are waiting for service to be fixed. #rogersoutage #fidodown
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Anand
(@andymehta84) reported
@RogersHelps I am in quarantine and Purolator is going to collect my Day 10 test results but now they can’t reach me...and worst I can step outside to deliver to their location...🙄 #rogersoutage #Quarantine
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jen
(@Jen_Mercieca) reported
@RogersHelps any idea when the GTA mobile outage is going to be fixed???
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beatrixx kiddo 🇯🇲
(@mszmelissa) reported
@RogersHelps I’m gonna need Rogers to run me a credit this month bc this **** is crazy
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Wendy
(@Wendy09952527) reported
@Rogers any updates on when we will get cell service back up and running? It’s lockdown in Ontario and It would be nice to be able to call my family...
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sylvia macdonald
(@sylviamacdonald) reported
@Rogers So if there's an emergency with one of my children and the school cant reach me then what rogers? I pay a ridiculous amount of money every month for cell service with your company. An outage like this is unacceptable. Fix the network now.
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Martin Kuplēns-Ewart
(@mkuplens) reported
Also a great time to have that wholesale access in place. @Rogers customers could be operating on @TELUS & Bell infrastructure while their own network gets fixed.
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Gaius Emidius
(@GaiusEmidius) reported
@Rogers @RogersHelps your service is a joke. It has been hours with no updates. This is costing people a lot of money and inteferring with 911 calls. This is outrageous
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Ronald Langevin
(@ronlan999) reported
@RogersHelps I haven’t noticed any change in the regular service interruption with Rogers. This issue is their regular service standards.
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Astra Militarum Kitchen Officer
(@AstraKitchen) reported
@Rogers @aredlight1 Hey everyone who is with Rogers, if you live in Canada switch to Koodoo. Been with them for years after leaving Roger's pathetic clutches and never had an issue. They are cheaper with better services that you will actually use. Vote with your wallets force these tools to listen
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Manni Chahal
(@ManniChahal8) reported
@RogersHelps So my dad has his work stuff dispatched to his phone and clearly he is not working today! We pay like $200 for this **** show
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pattyjoy
(@pattyjoy60) reported
@Rogers Could we please have an estimate of when service will be restored?
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ArianneReid
(@ArianneReid10) reported
@RogersHelps Hey Rogers, I need my phone for work. FIX IT. Rogers no service
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Uli Correia
(@ucorreia) reported
@wadofspit @Rogers @cityoftoronto Hopefully you can fight it and use the outage as an excuse.
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Brian Duval
(@Bduvallikeswine) reported
@RogersHelps Four hours so far, but take your time it’s not like we pay a huge amount of money for your **** service you greedy pricks!!!!
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Phil
(@loneguy5) reported
@Rogers @RogersHelps This is a bullshit excuse and apology this should not be happening since 2 this morning no service I don't understand it we pay good money never laid down our bills and this is the crap we get from you unacceptable totally unacceptable still no service and it's 11:45 a.m.
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Al.
(@mailliwal) reported
@RogersHelps @Rogers Monopolizing telecommunications. Refund us all for today. God forbid anyone in an emergency right now.
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Cole_Twit
(@ColeTwit2) reported
@RogersHelps @PeelPolice @yashbrahmbhatt These buffoons want to buy Shaw, yeah get lost, greedy capitalist, fix ur sh*t
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James Boutros
(@JamesBoutros) reported
You guys wanna fix the issue @Rogers?
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Roller
(@myfriendtheend) reported
Nothing says “Customer Service” like shutting down your call centre when your network is having issue @rogers @rogerswireless #Rogers #Robbers
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William McBeath
(@wmcbeath) reported
@PonNatalie @Rogers THIS. I’ve been trying to login to our donation processor as we troubleshoot something else which broke this morning, and I can’t convince them I’m me because TFA text codes aren’t being delivered.
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Teri Madio
(@TeriMadio) reported
My @Rogers home internet is so horrible every day that I had no idea Rogers was "out of service" today. This is the same crappy internet I get daily. Imagine paying for this daily? (yes I have called & complained multiple times & nothing ever fixed & I live in GTA) @Bell save me
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Farah Sadiq
(@farry20) reported
from
Ajax, Ontario
@Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care
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Juan Grunero
(@JGrunero) reported
@TheDark59986679 @rebeccaaaaleee @RogersHelps I think what people are really saying is that yes it might work out to $2, but if we contacted Rogers saying we can only pay them part of the bill this month, they wouldn’t say “no problem, stuff happens.”
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3v3r
(@3v3r6) reported
@Rogers @RogersHelps 12 hour outage? Interesting .... someone shoot down a satellite or something.
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𝔊𝔯𝔞𝔱𝔦𝔰 𝔏𝔬𝔮𝔲𝔦, 𝓜𝓪𝓽𝓽
(@GratisLoqui) reported
@WeatherLandG @RogersHelps I lied. Wifi calling. Tower still sucks hard.
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Symone
(@symnl) reported
@Rogers @Fidomobile hello! Can you guys fix your service. What if I needed to call 911 #fixup
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Elijah the Prophet
(@h0mic1de) reported
. So I hear @Rogers is still down and has been since 1am. Can’t wait to hear who hacked it?
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alexk7352
(@alexk7352) reported
@Fidomobile and @Rogers cellphones are down. No call or text as of 11:42 AM April 19th.
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Vic Wozniak
(@vicwozniak) reported
@RogersHelps Oh. No service. Again.