Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Halifax, Calgary, Peterborough, Mississauga, Nepean, Squamish, Surrey, Stittsville, Moncton, North York, Ottawa, Edmonton, Saint John and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Halifax |
Internet | |
| Toronto |
Internet | |
| Calgary |
TV | |
| Peterborough |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MrNewbie
(@MrNewbie) reported
@erik_c @Rogers @TekSavvyBuzz Of course, that behavior is scummy, and shouldn't be rewarded with your business... but when you're without service, you just want (bank during WFH: need!) to get back online, ASAP.
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Sarah Macdonald
(@mamarunsfor3) reported
@Rogers is out. Again. It’s time to cancel this garbage.
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SADIA KANWAL
(@Sadia__Kanwal) reported
@RogersHelps why does the internet always go out at 2 am? It's so annoying! Crap service
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Dream killer
(@Dreamki09695191) reported
@RogersHelps Even bell has full service what the hell is wrong with you guys
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Angela M
(@Dashanddanimom) reported
@RogersHelps @Rogers You just lost me as a customer after 27 years, just called and switches all my services to Bell
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Sara
(@BeatsTOR) reported
@RogersHelps Hi there! My internet and tv were down all last night. When I woke up it was fixed.
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Matthew Potter
(@AskMP) reported
@RogersHelps Yea, I had called and was offered the same response. Can no longer offer that solution… at the lowest option, it’s basically another plan anyway. So much from migrating my GF from a competitor to you. No need for DMs, if there was a good solution, it should be public knowledge.
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps another ignite tv outage tonight?
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Tony Austin
(@GoodDogWoodwork) reported
@RogersHelps can you tell me why internet in L6r1h8 is up and down since noon? And mostly down. Unable to work.
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theverytallteach
(@theverytalltea1) reported
@RogersHelps Can you provide any update to the significant Internet outage that is affecting parts of Toronto? Can’t get through on your customer care phone line as I don’t have the necessary hours to waste while on hold. Thanks.
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J. Cote
(@MissPickerellll) reported
@RogersBiz Working remotely, Rogers Internet repeatedly dropped while I was CHAIRING DAILY troubleshooting meetings with dozens of experts from multiple companies. Mortifyingly bad look for a contract project manager. Rogers totally indifferent and combative when asking for assistance.
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Angela M
(@Dashanddanimom) reported
@Rogers claims that high speed internet is better than Bell. Mine was down 2 times this week. Lost half a day’s work and this morning service is down again.Real great service.
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@spicegrl
(@spicegrl) reported
@Rogers help my data isn't working on my Huawei p30 pro I'm in British Columbia, any help? WiFi is fine but leaving WiFi area soon #Help
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Sean Mancuso
(@SeanMancuso) reported
from
London, Ontario
@RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!
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Matthew Potter
(@AskMP) reported
Well… @RogersHelps no longer has the “add a line for $10/mo to share data+voice” family option. It is now an additional $55/mo to do the same & that is on-top of the still limiting data. Somebody remind me, which country has the worst telcos? @CRTCeng
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MrNewbie
(@MrNewbie) reported
@erik_c @Rogers @TekSavvyBuzz I'll say this though, when things do go to crap (rare, but it happens), with the TPIAs, they'll have to file a ticket with R or B to fix their network, who, in turn, are known to drag their feet compared to when you're their client directly.
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SkapeGote
(@SkapeGote) reported
@RogersHelps you guys having some problems in London today?. No internet the past several hours. Scary as a YouTuber when your internet is down.
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31-21
(@DJGamble13X) reported
@FredGar68553059 @Rogers @Sportsnet You’re an idiot
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Dream killer
(@Dreamki09695191) reported
@RogersHelps Your tech team absolutely garbage whole Brampton is down
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ziggy stardust
(@taxbuster88) reported
@kaplanmyrth .@Sportsnet & @Rogers crappy on-screen product should learn from the streaming services how to actually produce a broadcast. The streamers FAR outstrip the quality available from those charlatans. But they're fat, lazy and rich and don't give a crap about the product, just $$$.
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MrNewbie
(@MrNewbie) reported
@erik_c @Rogers @TekSavvyBuzz Them, EBox, Start -- I'm probably switching to one of them in Sept. I bounce from provider to provider to get their "new customer" promo rate each year. I do respect what Tek does regarding advocating for sanity wrt various CRTC policy decisions, but I respect my wallet more. 1/2
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Christine McCullough
(@Tutor_Chris) reported
@Rogers My internet has been down for hours. And it has sucked for weeks. This fancy "Ignite" service is not worth what I am paying for it. I need stable, reliable internet for work & my healthcare. So, when can I expect to have access to that?
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Dream killer
(@Dreamki09695191) reported
@RogersHelps @stitchlady Fix your god damn internet in Brampton you guys always have bloody excuses
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Lindah
(@Maddison90210) reported
@RogersHelps TY, after numerous calls I have been escalated (2x).Hopefully tech will show up with a new box 2morrow.Point is, cust. service people are trying their best - it’s a bigger problem; we are paying for a service.Imagine going to a movie, and it fails - you would want money back?
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AJ
(@AJ43584078) reported
@Rogers it’s been 2 days with no internet in my area. The customer support solution does not have any idea when the service will be restored. This is affecting our job. On the worst Rogers mobile data for 2 days and losing all data we have.
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Sukhpal Bajwa
(@sukhpalbajwa93) reported
@Rogers speaking to your live chat agent felt like texting my crush, whom I respond immediately while she takes her sweet time to respond. It took 25 minutes to fix a spelling error in Account Holders name and I am not including wait time in it. #HorribleService #rogers
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David Leslie
(@DavidLeslieCA) reported
@RogersHelps Internet down.
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Dr. Paulus Musicus
(@Paulus_Musicus) reported
@Rogers i’ll watch it if you ditch the greasy desperate betting boredom from @Sportsnet hockey broadcasts. it’s a bad and greedy look. it’s not like you’re hurting.
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FullyVaccinatedNadia🌻🤍💛❤️🖤🌻
(@IdleNoMoreNadia) reported
@RogersHelps In my original thread,I updated my tweet. I’m also going to go ahead & delete the email from that person. As for the Ombudsman contact Michelle, I’ve been trying to respond to her but bc of health issues, I’ve had several medical appointments so I’m worried about my May payment.
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Jen
(@JenLM85) reported
Hey, @RogersHelps what’s the quickest, most painless way to cancel my cable? My bill is beyond ridiculous and I need to try to save somewhere. Thanks!