Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (8%)
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Phone (7%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: London, Ottawa, Mississauga, Toronto, Thornhill, Calgary, Utopia, Woodbridge, Thunder Bay, Cambridge, Brampton, Montréal, North Bay, Orangeville and Caledon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ottawa |
Wi-fi | |
| Mississauga |
TV | |
| Toronto |
Total Blackout | |
| Ottawa |
Internet | |
| Thornhill |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jon-Paul
(@JippyCorp) reported
@RogersHelps been trying to watch the Leafs vs Vegas game, halfway through the second period, regardless of which device I use (roku, PC, xboxone, ps4) and the game will no longer play. What is the problem and when will there be a resolution?
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Stuart
(@harsevsj) reported
@RogersHelps I've been having connection issues (calling & texting) in Carman MB for the last cpl weeks & worse the last few days. Others complain about it as well. Is this an infrastructure thing?
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caleb kirby
(@kirbman23) reported
@canucks_kook The saddest part is AA probably would've brought one home for #BlueJays too but he had to work for the crappiest, cheapest, worst Canadian company of all time that refused to let the moths out of their wallet @Rogers
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.
(@TheJ3di) reported
@telus @Bell hey promo with @RogersHelps ended. Spent 1 hr on chat with no help. I have all the services with them. Looking to leave. What can we do.
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Jane Daly
(@dalybeauty) reported
@RogersHelps is there an outage in Ottawa Nepean West? How can I check?
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Vithu
(@Vk_1911) reported
@RogersHelps @RogersHelps I have reset my modem like 10 Times and still not working
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Jinpachi Ego
(@RyanMulIings) reported
Tired of @Rogers internet cant wait to switch to @Bell this weekend. Tired of ping spikes. 5 technicians out to my area in the past 4 weeks. Nobody can fix the issue. Just have to tough it out for a few more days then I can switch.
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Something or Other Logic
(@sport_logic) reported
Since @Rogers @RogersMediaPR disrespected Alex Anthopoulos & got rid of him I've never been able to respect them, since back then. They had 1 of the best GMs but they're cheapness & bad decisions... It's just so frustrating & mind boggling. & to replace them w Cleveland execs SMH
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Nick Kadoski 🇨🇦
(@CheesyLeaf89) reported
After 5 years without using their products, I can see the service from @Rogers is still poor!! Moving to a new build that include their internet services complimentary with rental, call to set up! Been transferred to 5 people and none of them can help. #CustomerServiceFail
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Maggie
(@MeghaGa91308433) reported
@Rogers I have had the worst customer service today. I was on phone for two hours and finally the representative hangs up. What a terrible service.
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Darshan Mathukiya
(@dashyyM) reported
…. within an hour , it’s been 2 nothing yet. Called the customer service that person picked up and hung up right away after saying hello. Called again the person said let me see what going on with the Bill generator and hung up right away!! @Rogers
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jerrythegarbageman
(@doralboy1) reported
@bluejaysbatboy The worst part is we may lose shatkins too if the @rogers shitshow continues!
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Kim 🇨🇦💚🏎💨
(@Chilli_Momma) reported
@RogersHelps Since ‘upgrading’ to ignite bundle tv & internet we are finding that the service flaky. Seems every 2nd day we are finding it intermittently losing the signal. I thought this was suppose to be an improvement to what I had. This is the 3rd time I’ve had to complain
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Vithu
(@Vk_1911) reported
@Rogers Tired of outages in Scarborough and network goes down at night and especially when people are doing online school and works. might as well switch to another provider @Bell.
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Darshan Mathukiya
(@dashyyM) reported
@Rogers Hi There, I just had the worse service ever from your team! I have been requesting for my bill with the updated address on file for days now but there’s absolutely zero response from the team! I had a live chat with an agent that person said I will receive an email …
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C71🇨🇦🇨🇦🇨🇦
(@corbin1971) reported
@RogersHelps @mikecrime @rogershelps it is on your end. I'm having the same issue on a pc and phone
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Maggie
(@MeghaGa91308433) reported
@Rogers I just can't imagine how unprofessional the service I received today. I started to have migraine for being on phone for two hours with your representative and she still could not figure out.
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jane motz hayes 🧡
(@janegrl_inc) reported
Hey @RogersHelps there has been no internet service on Withrow Ave for hours! I've seen a few dudes driving around in vans but no one really working. You guys got this? Glad I can keep working by tethering to my @virginmobile phone
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Wendy 🇨🇦
(@perfectrose2011) reported
@RogersHelps I know it is totally weird and has never happened to me prior and have used DM a lot over the years past. I don't have FB. I'll try again and see. @TwitterSupport - why can't I DM @RogersHelps?
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Elyse V (doubld vaxxed and double masked)
(@ElyseV) reported
Really @rogers? Really you treat customers like that. #fedup
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Vithu
(@Vk_1911) reported
@RogersHelps I have reset my modem like 10 Times and still not working
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Claudia Noordhoek
(@macayita75) reported
Internet out again 42 minutes waiting for a live agent @RogersHelps the funny part the recording say @Rogers is the most reliable network. Lol🤬
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asad
(@asadsid95) reported
@RogersHelps my $100/month internet has cut out every hour for the last 2 weeks Trying to call after busy times gives me a wait time of 30+ mins without common feature for call back
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Darshan Mathukiya
(@dashyyM) reported
Help @Rogers @RogersBiz @RogersMediaPR #HappyVirus
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DK
(@Canadian_DK) reported
@ShiDavidi Way to go @Rogers You never get anything right Imagine if a Canadian led the Jays to a title, it could have happened, but pride got in the way. AA would have been a national hero if he did this with @BlueJays Congratulations to Alex Anthropoulos!!
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Colleen Hickey
(@C_Hickey_04) reported
@RogersHelps @Dave04078898 Also having issues in Orleans. Our connection has been hit or miss all day. No ignite tv all evening.
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Allison Miceli
(@miceliaj) reported
When you discover @RogersHelps has been overcharging you on a financed accessory they were supposed to give you $175 off on. Contact customer service for them to tell you it’s not their problem and to contact someone else. Not acceptable, this needs to be resolved. ☝🏻☝🏻☝🏻
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Megan
(@megbrays) reported
@Rogers I've been waiting for an agent on your live chat for 52 minutes. Is the system down?
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Bilal Vakani
(@bilalv87) reported
@RogersHelps #WWENXT isn’t working again on the SN Now any help would be appreciated.
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micheal
(@Dave04078898) reported
@RogersHelps hi Rogers, we have been having no service in Orleans, Ontario for almost 3 hours, any outage ??