Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- Wi-fi (12%)
- TV (11%)
- Phone (8%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Penticton, Brampton, Prince George, Toronto county, 100 Mile House, Toronto, Vancouver, Montréal, London, Saint-Constant, Edmonton, Sept-Îles, Kitchener, Hamilton, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Penticton
|
Internet | 17 minutes ago |
|
Brampton
|
Internet | 42 minutes ago |
|
Prince George
|
Wi-fi | 2 hours ago |
|
Toronto county
|
Wi-fi | 4 hours ago |
|
100 Mile House
|
TV | 4 hours ago |
|
Toronto
|
Total Blackout | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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barrieguynow (@barrieguynow) reported@jsam10983741 Oh wait. @Rogers will pretend to help you. It is called @RogersHelps. Good luck. Might get thru by the 3rd day.
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Paul R (@doonboy) reported@RogersHelps @ChrisKnightfilm Just stupid canned AI slop.
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baby (@tinted__sun) reported@Rogers you have the worst customer service on the face of This planet !!!
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baby (@tinted__sun) reported@RogersHelps Nope we went back to a better company. Learn how to work so people with issues can connect on weekends.
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GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported@Rogers your service is horrible. Customers use internet 24/7 and your support should also be 24/7. Get with it and do BETTER!!
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Chris Brothers (@chrisbrothers) reported@Rogers customer service??? Do better!!!!
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ketul kansara (@KansaraKetul) reportedHow to contact customer care for Rogers business account. Continue holding since 40 minutes and no one answered. This is my third attempt since two days. Every time Long wait and it’s annoying. @RogersHelps @Rogers
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Jess Gibbons (@JG_GizmoJones) reported@RogersHelps I am trying to change/add a new service to my bundle. It shouldn’t be totally impossible for me to speak to someone to get this done. I have tried multiple times a day for four days. When I clicked that I wanted a new service, I immediately got someone who said he couldn’t help
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Holly McNeill (@Wally_Holly15) reportedWe will never be free until @Rogers and @Sportsnet are stopped.
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Snepts’ Skate (@GroeningRyan) reported@Boddy604 @Sportsnet @Rogers The Canucks are going to become irrelevant in this town. No sports talk, means no talk at all. Zero coverage. I’m tuning out. Ozzy’s bone yard has been on in my car since the shutdown. **** em
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RyanP (@TheRyanP74) reported@Talon_Jenkins94 @Rogers @NHL Can’t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.
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Dogfish Enterprises (@dogfishent) reported@RogersHelps 2 of 2. Bell Mobility is courting me. They gave me a price lower than yours, I called back and told CS this and they said they would "send it to Customer Services". I have not heard back from Rogers at all. Disappointing since we have been customers for over 20 yrs
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Bman (@bman2435) reported@RogersHelps I need to cancel part of my serivce and am still on hold. 1 hour and 33 minutes and counting
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Talon Jenkins 🇨🇦 (@Talon_Jenkins94) reportedLet’s call this what it is, it’s @Rogers openly telling hockey fans to go **** themselves🙃 If ANYONE needs help finding an illegal @NHL stream next year, shoot me a message #Hockey #Sportsnet
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mikeburg (@mikeburg10) reported@Boddy604 @Sportsnet @Rogers Yet theres no more CBC Saturday games and Amazon Prime is a crap shoot on what games you will see on Tuesday. What are my options if i dont want to stream games on a glitchy feed?
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Stephen (@4thLine4Life) reported@RogersHelps Data works with no issues - but when I call anyone it says international calling is not available
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DWhite. (@DWhiteBC) reported@RogersHelps @Rogers internet not working!!!!! What is on now?!?!
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Sanka Jayasundera (@Zenblime) reported@RogersHelps i followed up with them through the chat and they told me to open another one which I did and that got rejected as well. The solution your organization puts forward is to repeat the same thing over and over again until I get bored. Not for your organization to resolve. Real class
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Kyle 🤌 (@Regen_Kyle) reportedDaily reminder that @Rogers is a garbage corporation.
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Nicole Thomas (@Travelling_Nic) reported@RogersHelps I know for sure though if I don't pay the bill, you will call me multiple times a day for payment. And for some reason those people calling me can't help me either as I have to speak with customer service. It's extremely frustrating and I will be switching providers.
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Trawets Namknom (@TheBareAssLodge) reportedIm never watching the @bluejays on AppleTV, ever so screw you @rogers and @mlb
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Peter Lahay (@lahay_peter) reported@DobberHockey I have a wifi problem at home. Calling customer service. I have been on hold for more than 2 hours so far. Calling @Rogers is like being in a liferaft in the middle of the Atlantic with no flares left. Can’t understand how anyone can stand them.
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Chris P Bacon (@pozpiggy86) reportedHey @Rogers, since @koodo has decided to start outright gouging me after 18 years of loyalty, they are about to lose a customer. What kind of deal can I get if I move all SIX of my phone lines AND my tablet line over to you guys? I've had enough of being gouged.
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AF (@Stu10171017) reported@RogersHelps After spending so much time with me and then putting me on hold multiple times and then after getting disconnected I don’t know why they would not call me back. They knew the issue wasn’t resolved.
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Stephen (@4thLine4Life) reportedLove that I’m traveling and my phone doesn’t work despite having a plan for the country I’m traveling to. Call help @RogersHelps and the answer is were to busy call back later. 25 year as a customer and it’s just gone to complete crap. why not fire more staff.
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Brian Ferguson (@bferg22) reported@RogersHelps I keep getting phone calls from what I’m finding out is your “ambassador team”. But when I pick up the phone and say hello, there is never anybody there. That’s not much of an ambassador if they don’t actually speak.
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A Kar (AKK) (@AjumaKar) reported@bnicholsonsmith @Rogers @BlueJays your entire organization sucks. This is what happens when a corporation gets too big. Too many cooks in the kitchen make 5 different dishes.
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Noor Osman (@Nurr_Osman) reported@RogersHelps I’m calling this line for 6 months and no one picks! So basically, i can’t cancel this damn line.
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🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported@RogersHelps @armsyASD You should contact @CCTS_CPRST to lodge a complaint. It is an effective way of resolving matters. Good luck and sorry for your loss.
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comm eng (@CommEng) reported@RogersHelps Shaw AS6327, Victoria BC — your transit to Telegram (AS62041) is dropping 80% of packets Your own network is clean: 0% loss, 26ms. Breaks at the Seattle IX handoff to AS31713: 500ms+, 80% loss Every other destination: 0% loss, 12ms 2nd outage today. NOC, not tier 1