Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (57%)
- TV (15%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Ottawa, Duncan, Midland, Halifax, Toronto, Vancouver, Owen Sound, Saint John, Montréal, Scarborough, London, Kitchener, Mississauga, and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton
|
Internet | 2 hours ago |
|
Ottawa
|
Internet | 2 hours ago |
|
Duncan
|
Internet | 3 hours ago |
|
Midland
|
Internet | 4 hours ago |
|
Halifax
|
Wi-fi | 4 hours ago |
|
Toronto
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Bartholomew (@mattgolftecss) reported@Canucks @Rogers If you haven’t been testing each draft as this important you’ve been letting the fans down. If you look at Canucks draft history then I’d be accurate.
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Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported@CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*
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Kapardhi (@KapardhiSarma) reported@Rogers when you have no possibility don’t promise.. you have pathetic service and you still charge the highest in the region. #leeches
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Gio (@giovexpo) reported@RogersHelps Please The System Goes Down 24 Times A Day Weak Signal I Get Better Service From My 5 G Phone I Moved It To All Different Locations Maybe Your Unit sis Defective I Keep Getting Billed But Horrible Service
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Jey (@Slxmjimmy69) reported@RogersHelps And sometimes I’ll lose service at home close to square one area
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Mahmud Abdulla (@CanImmConsult) reported@RogersHelps Hello has @rogers tv and internet system crashed in Richmond Hill, ON? No service
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Nishit Dey (@NishitDey1) reported@RogersHelps See this is what i was saying... instead of actual help just avoiding the problem... you would have jumped in if i was new customer.. Thank you for proving this. ... worse after service
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Chaosreigns (@chaosreigns111) reported@Expos4ever10 @Rogers Really dont think he is the problem. Look at all the injuries...Vladdy no hitting...Springer not hitting...their daily roster just isn't good rn.
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MIke Dunne (@mike_dunne57622) reportedI may need to cancel my @rogers contract
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MMA WEEDIES (@MMA_WEEDIES) reported@Rogers you are absolute scum. I've never used your services, but you still think I should pay money? What you are doing is illegal. You owe me money.
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Chelle (@traaashpanda) reportedIt’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.
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Gio (@giovexpo) reported@RogersHelps Hi I want To Return it But Since Your Service At The Help Desk Is Horrible Nobody Answers No Answer Therefore I Cannot get Service,Pkease Help me the Service is Horrible I want Mt Money Vack
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James Hughes (@JHughes681) reported@BlueJays and obviously Shapiro will never fire Atkins himaelf no matter how awful he is as the GM. @Rogers as a company need to realize fans won’t keep coming back to watch bad teams every year, and sponsors will then pull out and not spend their money on a bad product. TBC…
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todd sams (@toddsams15) reported@RogersHelps now as of right now i am not paying unless my tv issues are fixed. Namely youtube jumping off for no reason. Number 2 my wife is not able to keep watching movies off her pvr without it shutting down half way through. This is poor customer service.
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Palvinder (@ppsgrover) reported@RogersHelps @Rogers I cancelled my Internet Services on 1 June 2026. I received a bill of $11.80 , why? Please cancel this bill. #Rogers #CustomerService
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Berg (@_berg618_) reported@RogersHelps I already checked the website. There are no promotions available. Can you have someone from your customer care team call me? I can't invest another 2 to 3 hours being on hold over multiple calls in one day.
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Jennifer Vargen (@jennvargg) reportedI do not ever recommend @Rogers /shaw for TV, internet. Customer service is a nightmare… on hold yesterday 1 1/2 hrs and disconnected… this morning on hold 57 min and disconnected… All their call centre staff is Filipino… in the Philippines 😡😡😡😡😡😡😡
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Jim Elliott (@jelliott_to) reported@RogersHelps I am having major issues with my Rogers cell service. 5 times today my phone has gone to emergency calls only. Then it works but I only get <5 Mbps. At other times I get over 150 Mbps. The service is so inconsistent my phone has become unusable for work.
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Verna Scott... (@VernaSc46519779) reportedWe were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.
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Jeffery Botnick (@Jbotnick) reported@LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.
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Nishit Dey (@NishitDey1) reported@Rogers Why is it.. when getting a new connection.. you ppl will constantly call us.. once service is sold.. it takes ages for us to talk to real person.. Chat is a scam.. Anna waste of AI functionality and Chat agents don't have authority of anything
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Chef Vivek Thakur ( Strategy & Operations ) (@VivekThakur1985) reported@RogersHelps My business Internet not working last 2 hours at langely Bc
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Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported@LoveMy7Wood @Rogers @RogersHelps I have Beanfield - they do condos only. Never had a problem in 10 years and they've never raised the price. It's guaranteed. They answer immediately when you call.
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Alexis Gee (@lexomatic) reported@RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.
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Dog Mom 🇨🇦☘️ (@buzz_because) reported@RogersHelps @SmokingDandy I finally got through to Rogers after a 40 minute hold. Prior to that I tried twice and hold time was over an hour each time. Let’s face it – Rogers simply doesn’t give a damn, plain and simple.
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Scott Benning (@WeyburnSoccer) reportedIs @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.
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s. (@silmapps) reported@RogersHelps 1/2 You want to help? Here's a few suggestions for you... 1. Representatives that speak fluid English or at least English we can understand! 2. Representatives who read notes before calling clients. 3. Not treating loyal clients who have been paying almost 400 a month for
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🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported@RogersHelps I am waiting for someone to respond to my DM in order to troubleshoot my wi-fi calling issue.
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Jonathan Mason (@masonstcc) reportedMy @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.
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blindpig/1966 (@blindpig_1966) reported@silmapps @Rogers They all do. That's the problem.