Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Kitchener, Barrie, Kincardine, Montréal, Ottawa, Victoria, Newmarket, Calgary, Parksville, Surrey, Oshawa, Brampton, Cambridge and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Kitchener |
Internet | |
| Toronto |
Internet | |
| Barrie |
Internet | |
| Kincardine |
Wi-fi | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Allison
(@CaAlir) reported
@AboutRogers @Rogers @CWTAwireless Improve your customer service. It sucks. Time to find a new provider.
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RoseanneVanelli
(@SecreteMyTweetz) reported
@RogersHelps internet and cable have been down in North Etobicoke since 8pm yesterday!!!!! This is honestly ridiculous. When will service be restored! There is always a friggen issue with service!
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Lauren M
(@Laurenm4) reported
@Rogers My contract ran out, resulting in a monthly increase on cable and internet of over $70. The *only* way I can reduce it is to sign up for this service which I do not want. But good news! Since I would have to install it myself, the installation fee would only be $29.99!
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YurkshireLad
(@yurkshirelad) reported
@AboutRogers @Rogers @CWTAwireless You've been trying to fix my internet connection for 9 months and still haven't fixed it. And don't tell me to contact support.
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Peter Adamson
(@ClimbinPeter) reported
@RogersHelps any outages in the Fredericton area? Service is currently out for me
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Jeff
(@JeffreyMoorePMP) reported
@RogersHelps I just purchased the early bird package thinking I could get the juniors tournament online but realise this is not offered. How do I cancel the package and get a refund?
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Gooch
(@TheRooch_) reported
@Rogers 'Most reliable' has to be a joke. I switched to bell in 6 months. Rogers internet was always down for whatever reason in Toronto downtown area. Too many outages, horrible customer service.
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thrash
(@ThrashhTV) reported
@Dripw @Rogers Complete dog **** internet @Rogers
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Chris.E.Smalls
(@Chrysographer) reported
for Christmas this year @Rogers gave us an area-wide internet service shutdown. because the countless others throughout the year weren’t enough.
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Margaux Peck
(@MargauxPeckLaw) reported
@RogersHelps outage in London, Ontario?
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Brad Pelman
(@bpelman) reported
@RogersHelps I sent you a DM regarding an open service call. Please have a look. Thanks
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Ifte
(@IftekharAKhan) reported
@RogersHelps the landlines internet is bad as of now , there is no internet
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Michelle Herman
(@darealmichelleh) reported
@RogersHelps is internet down in Innisfil Ontario?? Was in the middle of streaming a movie and it cut!
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Victor
(@related2karma) reported
@CRTCeng And yet, in Canada, both @Bell and @Rogers can one, charge way over the true market value for a phone, then put in place a "Device return Policy" which leaves the customer with nothing? T-mobile for an example. Unlimited everything and four lines for $140 a month.
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Pamela MacNaughtan
(@pamelamacn) reported
Proof that @Rogers is still horrible... I picked up a second phone last month, but a couple of days later I changed my mind, returned the phone and cancelled the plan/account. Rogers charged $216.40 on my Visa for 1st bill, AFTER I had returned everything!! Now ... 1/2
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Baby Lamb 🐑🍫🇨🇦
(@ImBabyLamb) reported
The fact @Rogers is forcing people to work during a lock down is embarrassing. You don't even need retail to make money you piece of **** company.
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Fuzzy Gus
(@FuzE_gus) reported
@Rogers I was a Rogers customer for over 20 years. After offering a credit for 2 months of bad internet they reneged and refused to budge. I moved to Bell. The services are SO much better (for now).
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Lindy Deckert
(@LindyDeckert) reported
@RogersHelps continuing problems with streaming shows. “we’re having trouble playing this title now” or the sound cuts off then the show stops. This has continued through December & we’ve started using Apple TV. We’d rather use the smart tv but no shows can be completely viewed.
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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Janis Rossignol
(@janisrossignol) reported
@RogersHelps service blackout- tv/phone/internet- Keswick NB E6L 1R1 3 houses that we know of so far
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Pepper | The PuRRR
(@ThePuRRRBlog) reported
.@RogersHelps is the worst internet provider. They have cost me money and time. The internet has been intermittent since September. I've got a new modem, router, cable, three technician visits. No follow up calls. I'm switching to @Bell. Bell any Boxing Day specials for internet?
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Chris.E.Smalls
(@Chrysographer) reported
@RogersHelps I don’t need a notification, I need service.
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Jodha Jodha Jodha Jodha Jodha Jodha Jodha Jodha
(@TheRealJodha) reported
@RogersHelps is there an outage in north york?
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slappywhite
(@slappywhite52) reported
@evanrawal @RogersHelps interesting that Canadian customers didn't get a discount for the exact same service
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S Chowdhury
(@simplychowdhury) reported
from
Mississauga, Ontario
@RogersHelps Really long standing, I was told it would be resolved by 48 hrs...now we are in month three...can I get discount for service and speed I never received for 3mths?
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Pepper | The PuRRR
(@ThePuRRRBlog) reported
@RogersHelps That's what you said. Every. Single. Time. I'm not going to let your poor service rob me from anymore income or from celebrating the life of my family members.
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Digitalz
(@DigitalzSC) reported
@RogersHelps are you guys aware of super unstable connection issues in the Kitchener / Waterloo ON area? absolutely ridiculous how long this has been going on for, ticket after ticket and zero resolution...
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Jesse
(@jesseisonewgirl) reported
@RogersHelps Why does your ‘self-service’ web portal not allow me to make any changes, but instead tells me to call your toll free number?
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Pamela MacNaughtan
(@pamelamacn) reported
@RogersHelps The first and only invoice should never have been charged on my card since I returned and cancelled less than a week after activation.
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RoseanneVanelli
(@SecreteMyTweetz) reported
@RogersHelps internet and cable has been out since 8pm yesterday!!!!!!!! When will it be restored?! This is honestly ridiculous. Service is always down!