Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Lacombe, Mississauga, Newmarket, Halton Hills, Gatineau, Cambridge, Oakville, Winnipeg, Montréal, Dunnville, Midland, Barrie, King and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Lacombe |
Internet | |
| Mississauga |
TV | |
| Newmarket |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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without filter
(@withoutfiler) reported
@RogersHelps Hubby already logged the issue. But seriously this is such poor service, one that we pay a lot for
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Jen Rizzo
(@JRizz1664) reported
I would love to be watching the @Raptors game uninterrupted but as usual my @Rogers @RogersHelps ignite is freezing. So I miss about 30 seconds of the game every 1-2mins. Oh & tech support coming Monday AGAIN! I’m feeling a move to the competition
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Skyler Barham
(@ImAButtPie) reported
@Rogers I want you to know that you are a useless bunch of pieces of ****. **** you.
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ahh
(@ahh44677156) reported
@Rogers so when is this area internet problem getting solved even my phone internet is faster
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Brxndon
(@Brxndouche) reported
@RogersHelps There is no internet. It is literally an outage across southern Ontario
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Kim 🇨🇦💚🏎💨
(@Chilli_Momma) reported
@RogersHelps For the past 4-5 days my husband & I are getting so many spam messages in our Rogers email inbox. We are marking them as junk/spam. Just wondering what has changed as we only just to get the odd one. Is anyone else having the same issue?
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Hare Blix
(@HareBlix) reported
@RogersHelps Already been in touch with your support chat, their words were "it is an area wide issue, so we must wait till the issue gets resolved". Then they said they would text me, and that was all the assistance I had.
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Jason Fitzzz
(@JasonFitzzz) reported
@RogersHelps hey, any outage problems upper beaches, toronto?
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Gπ🪞ty *🌎Unanimously Human✝️* INC
(@HouseofGT84) reported
@RogersHelps The second box just went down! 2 boxes broken within 1 week! That is very Low of you guys.
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Don Wales
(@DonWales8) reported
@Rogers your service and products are garbage. I can’t wait to switch at the end of my contract. @RogersHelps #rogerssucks
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Hare Blix
(@HareBlix) reported
I think I'm going to look for a new ISP. I'm with @Rogers and I'm very happy with the quality, this is just the second time this week and like the 10th time in 8 months that service in my area just died. No explanation, just "service outage." I can't stream or work if it's out...
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Kerry Werry
(@kerryrwerry) reported
Well! I'm done with @Rogers . What terrible service. Oh well. I guess I havr to start looking for other cable and internet providers! Hmmm...
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Ryan
(@TinBasher77) reported
@RogersHelps trying to find out if there's an internet outage in Brampton
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Paul Dearborn
(@whitbywino) reported
@rogers @RogersHelps Are there internet issues in Whitby currently or are we just having issues with our modem? Rebooted the modem twice but no wifi for the last 30 minutes.
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Ahmed Shariff
(@Ahmed_shariff23) reported
@Rogers @RogersHelps Deeply disappointed with the response from your customer service. Let me narrate you what happened and I hope this is not repeated to any other customer:
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Larry Berrigan
(@WLarryBerrigan) reported
@RogersHelps Why is your service so slow today?
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|TheNoBeℓℓePrize|
(@thenobelleprize) reported
@Rogers has had me calling every other day without a single callback because their network in my area is messed up. Apparently a bunch of houses are affected per their technician. No call back, no assistance, no act of goodwill of any kind. I work from home! Ya'll just switch to
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Joel Shackleton🌊
(@JoelShackleton) reported
@RogersHelps "regrettably" suggests that this issue is something you will rectify in the future. Yet, your cleaning of transaction history from the web app is really just a ploy to generate an admin fee on MY personal service data that SHOULD be free.
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Mireille Brownhill
(@mireilbrownhill) reported
Is it irony that while contractors are installing lines for #BellFibe in our neighbourhood they cut our current internet? @RogersHelps is an ******* for never doing locates, especially now that folks rely on it daily to do their jobs from home.
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Gπ🪞ty *🌎Unanimously Human✝️* INC
(@HouseofGT84) reported
@Rogers keeps f**king with my Cable Box! 1 box down they are aiming for the next one.
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Jessicaa 🌼
(@JessieeDoubleL) reported
@Rogers @RogersHelps , extremely not impressed with what's been happening the past month with my internet. I'm sending you a DM and hoping for a solution!
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jeremy ferriere
(@sexmuffin23) reported
@RogersHelps Just don't raise it by ten after keeping it the same way for 2 years. And you have done nothing to the network.. 4g is still garbage and network still sucks ***
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Rob Barwise
(@rlb74) reported
@dawna_dingwall @FlySwoop I waited 2hrs 35 minutes to cancel my @Rogers account. I messaged their FB page & FB messaged every 5 minutes I was on hold. Shortly after I finally cancelled, my FB posts were magically deleted. I feel your frustration!
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Brxndon
(@Brxndouche) reported
@RogersHelps **** y'all's goofy *** internet service, or lack thereof
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Connor Pilger
(@PLGRN8R) reported
@RogersHelps Your internet was down most of Tuesday as well, now you want to tell me it's down for 5+ hours at the start of Thursday? At this point, we'd better be getting sweeping refunds or reimbursements on our bills for this month.
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|TheNoBeℓℓePrize|
(@thenobelleprize) reported
@Bell or anyone really. If @Rogers isn't willing to help households with premium packages, I doubt they would help anyone. 1 month of calling and supposed escalations. They have not deigned to call me back once.
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Jeffrey McCLuskey
(@EcoPrime) reported
@Rogers As a former injured employee of that company, I'll never support their lies. Do what you want, but after having Bell Aliant for the last few years. I can say with certainty, far better internet and real service. Want to know more about their actions, look up Eco Guards IES.
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salman sarwar
(@salmans87418566) reported
@RogersHelps I doubt you guys would be able to help with anything, I have already spoken with multiple support people
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kek
(@sp_133) reported
@RogersHelps the internets been down for about 5+ hours now is there an area outage in vaughan right now?
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Max Real Estate
(@MaxShokouhi) reported
@RogersHelps hello I am in Newmarket and no internet at all, is there an outage here.