Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Halifax, Toronto, Dieppe, Scarborough, Vancouver, North York, Winnipeg, Kitchener, Bowmanville, Montréal, Moncton, London, Thornhill and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Halifax |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Dieppe |
Wi-fi | |
| Scarborough |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Schmoodles
(@NevahMindJones) reported
@RogersHelps any updates on restoration of the service?!????
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LETHAL AID
(@Ritualmagick_) reported
@RogersHelps Hey is it possible to cancel a service through dm? I'd rather not have to go through the phone at 1am.
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Dhaval J
(@iamdj247) reported
@RogersHelps @RogersHelps - The solution I got from the agent is to fork up the entire amount and pay $194. I have lost all hope and faith 😢
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tweetsforteetz
(@tweetsforteetz) reported
Hey @RogersHelps telling me that Anna will connect me to a live agent is just as bad telling me on the phone there is a 3 minute wait that turns into one hour. Still waiting on that live agent!
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Rosiiie
(@rosieeedias) reported
@RogersHelps is internet down in postal code L1V 6S4? Hard to do online university without it
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Janet Gompf
(@jdgompf) reported
@RogersHelps #RogersIgnite Terrible service yesterday, internet was in and out from 17h00. Call to IT confirmed nothing was wrong with boxes. At 23h32, internet went out again but 30 minutes later the tv light up with Amber Alert but tv wouldn't return after!
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Shariq
(@shariq_jamil) reported
@RogersHelps my internet has been out since 5PM yesterday. Anytime I try to call, an automated message says that rogers is aware of a service interruption in my area and the technicians are already working on it. It’s been over 12 hours, nothing has changed. What is going on?
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Lisa Baumander
(@leesabee) reported
@RogersHelps I’ve spent probably 8 hours trying to deal with an issue where multiple accounts for the same service were opened on my name. I now have received two bills with two different accounts. I can’t get through to a live agent.
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Angela M
(@Dashanddanimom) reported
@RogersHelps I am trying to call still on hold no one to help I should just switch to Bell after being a customer with Rogers for over 25 yrs no internet to work thanks Rogers for your great service
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Dan McGrath
(@dannymcgrathy) reported
@RogersHelps Can't find anywhere there to cancel it, or when logging into Crave as a Rogers subscriber.
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Tobin 🤷🏼♂️
(@btobes22) reported
@Rogers So an hour or so hold just so my mom can get someone who wont listen to her or the fact she has a reference? Great service Rogers, top notch
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Dan McGrath
(@dannymcgrathy) reported
I've come across an impossible task! How do you cancel @CraveTVHelp @RogersHelps The cancel instructions on the Crave site tell me to do things that just aren't possible.
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Patricia Ribble
(@RibblePatricia) reported
@rogers is there an internet outage in my area St. John's CBS NL
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Brianna Clowes
(@brianna121891) reported
@Rogers outage in Woodstock nb! Got some unhappy kidlets!
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Mich.6ix
(@Monacat16) reported
@RogersHelps wifi has been down for 2 hours
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Katlyn Gallen
(@Katlyn__Gallen) reported
@RogersHelps is there an outage in Scarborough? My tv and internet have been out since last night
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Patricia Ribble
(@RibblePatricia) reported
@Rogers I just asked you is there an internet outage in my area
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Dhaval J
(@iamdj247) reported
@ShamusBrown1 @RogersHelps There agents here are definitely not helpful in the chat and borderline rude 😢😢
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Angela M
(@Dashanddanimom) reported
@RogersHelps Nope 👎 horrible service. Called last month to just cancel ignite TV and keep ignite internet and someone at Rogers decide to remove all devices from my account after I just paid my bill for the next billing cycle today. Could not get through to the ignite dept
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BADDIE🍀✨
(@baddieKL) reported
Fam imagine since 1pm today no one was getting my imessages i couldnt even listen to music had to send all messages as text message and could not access not one of my social media accounts under 3G network because LTE and 5G was UNAVAILABLE @RogersHelps answer my dm!
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Christian
(@stixnpuks) reported
@RogersHelps What’s the reasoning behind the Canucks having no focus on this network. We don’t get proper post games, we get other teams highlights shoved down our throats. Miller scores one of the nicest goals of the year, later in the day, but your focus is elsewhere. FCKBOSTON
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Will Murray
(@MurraWil) reported
I remain in awe of how terrible the @RogersHelps website is. I FINALY got done what I had to, but just a dog's breakfast. Impossible to navigate, no sense of where anything is, next to no user friendliness, and this is a company whose thing should be tech?!?!?
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David McRae
(@dmc1701) reported
@DanAlbas Actually it hasn't gone down but I'm getting more for about the same amount. I have 4 lines on my plan and have a pretty good deal with @Rogers who I have been with for some time.
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Chantung
(@namtse10) reported
@RogersHelps never ever trust Rogers win back team. Seven X is scamming department. It will put you in trap by offering attractive offers.
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Tobin 🤷🏼♂️
(@btobes22) reported
@Rogers You realize the live chat is useless and the billing support line does not give an option yo speak to an agent, very poor service, I want a callback not wait an hour
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Angela M
(@Dashanddanimom) reported
@RogersHelps This is how they treat a customer who have been with them for over 25 years
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Rahul Deokar
(@RahulDe11879036) reported
@RogersHelps My internet is down for last 1 hour at the start of work day. This has been a consistent problem in last 2-3 months. Your customer support chat told me I will be refunded for all the outages in my next bill but that didn’t happen either. This is an embarrassment!!
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Janet Gompf
(@jdgompf) reported
@RogersHelps #RogersIgnite Terrible service yesterday, internet was in and out from 17h00. Call to IT confirmed nothing was wrong with boxes. At 23h32, internet went out again, 30 minutes later the tv light up with Amber Alert but tv wouldn't return after!
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Schmoodles
(@NevahMindJones) reported
@RogersHelps service outage for several units since your upgrades on site yesterday at 77 Maitland Place Toronto. Any idea when you’ll be back to fix it since you broke it? No issues until your techs came to “improve service with upgrades”
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Shawna Saves
(@SSaves) reported
@RogersHelps is there an outage in Scarborough or the warden and finch area?? My internet has been down since last night