Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Matane, Markham, North York, Vancouver, Whitby, Kitchener, Courtenay, Ottawa, Edmonton, Barrie, Uxbridge, London, Alliston and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Matane |
Wi-fi | |
| Toronto |
TV | |
| Markham |
Internet | |
| North York |
Wi-fi | |
| Vancouver |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Still impacted... No action has yet been done to respond to my issue
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jonjon
(@jonjon97270178) reported
@RogersHelps @AboutRogers Rogers 8$ reimbursement for the outage that caused all kinds of headaches, is an insult to humanity! Shame on Rogers, will definitely take my money elsewhere once I pay off this stupid iPhone. Just 2 months left! I’m so disappointed with Rogers!
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Marissa (she/her)
(@marissapryke) reported
@Rogers how haven't you figured your **** out yet... this is a fuckimg joke. I should be able to watch TV without it cutting out 6 times in a half hour
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Surni
(@LeeAdomo) reported
@thesyc66 @Rogers @RogersHelps Settle down u sound like a clown.. I'm sure u can handle no internet for a day.. they gotta **** it down to work on it stupid...
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PierreDorionSideBurns
(@DorionSideBurn) reported
@RogersHelps 2nd time we lose power this week and again, power comes back and Rogers is offline This time power was out 3 seconds, this is so unreliable and then tech support can’t do anything because they’re running an update…
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Sarah
(@SarahRRT613) reported
@Rogers A great plan was in my account as a loyal customer- it’s removed as I go to upgrade my phone. ZERO effort by your staff to keep a customer of close to 12 years- offered 25 GB for $90/mth- are you well Rogers????
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
Come November when my contract is done I'm leaving this bullshit company. Their customer support is trash, their stores are trash and their whole company is trash. **** @Rogers
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Mimmo
(@MimmoD7) reported
@RogersHelps what is up with your website. I can’t do nothing on it. All I get is this stupid back to school ads#
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Danielle
(@MissyRose84) reported
@RogersHelps what the hell are you people doing? Home internet and home phone not working. What issues are there today in Kitchener?
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Saeed Ahmed
(@balochsaeed) reported
@Rogers When will you fix your broken network sir?? My gigabytes internet connection flickers like electricity in 1970 in an under developed country. on/off multiple times during a 10 minutes YouTube video.
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
They sugested they cancel the online order& told me to go Into the store to grab it Instead. So,today I go to the store to do just that JUST to get told Im now not approved to get this phone after I talked to NUMEROUS @Rogers People over the phone who all told me I was approved?
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Allan C
(@ac77) reported
@Rogers Nope, this was Rogers' last chance. Issues in May with internet, causing missed deadlines, with nothing but a shrug and a $7 credit that wasn't received, so it was cancelled. Then, last week, we're suddenly being charged for the hardware rental again, and now this. We're done.
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The master
(@wilsonw369) reported
@RogersBiz Trying to take back some business after the shutdown shame rogers you have the worst telecommunications system ever
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Bear-ly getting by🧸💉
(@thesyc66) reported
Hey @rogers @RogersHelps wtf is up with the internet… AGAIN!?!?? It’s been crapping in & out since yesterday, seeing lots of complaints on DownDetector from other local ppl too. WHY DO YOU SUCK SO MUCH!?! And where are our fkn refunds from the major outage last time?!
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Still no service after days and days... When is proper action on my account going to be done... Would not expect Rogers to be ethical or competent
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MarioBrillo2016
(@mariobrillo2016) reported
@ReportRogers @Rogers Internet ignite down
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Howard Ross
(@scarboroughguy3) reported
@Rogers have to use my data! Come home ready to log on for work, but NO!! My Rogers network is down. No internet/cable/or home phone!! I’m in the west rouge neighborhood of Scarborough! Is there any issues . Don’t feel like losing another days pay!!
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Howard Ross
(@scarboroughguy3) reported
@RogersHelps No one has ever given me the answer why the door is locked. Todays issue my Rogers services are down, was planning to work this evening-guess that isn’t happening
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Matt Blakely
(@MattBlakely85) reported
@RogersHelps Hi ,I spoke to one of your reps yesterday,regarding my internet being out.Wondering if you can provide me with an update.I was told a tech was going to have to come out,and that the issue had been escalated.
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Sarah
(@SarahRRT613) reported
@RogersHelps Why does the loyalty plan disappear when you go to upgrade your phone. I tried talking to a live agent “in retention” ZERO effort to keep a customer of over 11 years. Offered 25GB for $90/mth. Are you well in the head over there?
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Julian Medd
(@JMedd19) reported
.@Rogers is an absolute joke of a company. No one should ever, ever sign a contract with these thieves. Abysmal support, embarrassing service, the worst phone carrier I have ever dealt with. You don’t deserve to serve Canadians.
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pain 🦉 🌎
(@16tobeijing) reported
People are paying to watch this **** @Sportsnet @rogers @BlueJays
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
I call back @Rogers to try & figure out what ******** is going on, you know what they tell me?"Oh whoever helped you before hand must have not known what they were doin when you were talking to them,We cant do anything for you"..Are you ****** serious? **** @Rogers,They are TRASH
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Erin C
(@escayne) reported
@RogersHelps PVR continuously not working - can’t access my shows nor on Crave. What’s the deal? This happens far too often.
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Hanzo🔥
(@Hanzb0t) reported
@ShameenChris13 @Rogers That's frustrating, shouldn't be surprised, Rogers is a garbage company, just look at what they did to sportsnet960.
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PCLegal 🍀🍄
(@pclawlady) reported
I'm hoping that #Rogerscredits what they promised after the major outage on this months bill @Rogers
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Thomas Sutherland ✌️☮️🕊❤️🌐🤞🙏🇺🇦😺🎶🎥😎🤙
(@UltimateThomasS) reported
@Rogers It doesn't seem to be You as MANY others have this issue, and not just @Rogers customers, but I'm grateful for the assit!
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🔥Hooby-Doopy-Doo!🔥
(@ShameenChris13) reported
from
Calgary, Alberta
**** @Rogers dude, I got approved to upgrade My phone to an iPhone 13 Pro Gold, I talked to them over the phone & they told me it'll send in 2-5 days.. 5 days pass & I call back; they say tje wear house got the order but didn't send it out & they ran out (PT 1)
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Sarah
(@SarahRRT613) reported
@Rogers @RogersHelps Is the recent increase in wireless plan costs to consumers directly related to your 150 million dollar compensation for your nationwide outage? Timing is very conspicuous 🤔
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Slipetz
(@TheRealSlipetz) reported
@RogersHelps Lol why? So you can tell me you have no ETA for when it'll be back up and don't know why its down. Same story over and over, stock answers and I waste my time trying to find the cause and/or solution. Your blanket answers are insulting to customers.