Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Edmonton, Coquitlam, Calgary, Sherwood Park, Port Alberni, Surrey, Agassiz, Whitby, Winnipeg, Kitchener, London, Vancouver and Canmore.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Wi-fi | |
| Edmonton |
Internet | |
| Coquitlam |
TV | |
| Edmonton |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Leo
(@LeoG0774) reported
Hey @Rogers @RogersHelps get your **** fixed or I’m going back to Bell. Aside from my picture constantly glitching now I have this stuck on my screen and I can’t get it off or turn off my TV.
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Dearlove
(@debra_dlddm) reported
@RogersHelps Total lack of transparency. Poor communication. Second time in a year your entire network has crashed. No way the merger should happen as Rogers can't even manage the services they already have.
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Ron
(@ampharan) reported
@Rogers even with the massive failure Friday we are still experiencing glitches as many are in ignite TV. we will expect get a large credit for months, not just three days. PS we did all the proper resetting and still a fail.
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Mikecthat
(@mcmicmike) reported
from
Severn, Ontario
@Rogers @RogersHelps why is my ignite tv pausing mod sentence every other sentence? The issue is not fixed yet. #rogersoutage
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plow guy
(@snowplowguy08) reported
And @Rogers is down again. As soon as I get a chance I’m moving to @bell once and for all.
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Lynn Bliss
(@lynn61666) reported
@RogersHelps What an asinine joke! Last nightmare they credited my account for ...$1.75 which outage cost me over $250. Then when you're a day late they threaten you and charge late charges 🙄
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David McCauley
(@Blindsite2k) reported
@MalaMoragain @Rogers Well this kind of thing would certainly be a security issue and would lag the network. No wonder Rogers is breaking the entire internet.
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Martin Kumquat (Yanchabouzu) 🇨🇦 👹🏴☠️
(@K4M4) reported
@Rogers home Internet is down again. #RogersSucks
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Leigh Palmer
(@PalmerLeigh) reported
@Rogers how about a gift of some data.the credit for lost service is a drop in the bucket for what it cost or meant to most of your customers. $10-$15,if it’s even going to be that much is hardly enough.Why not take the high road of customer service and give us 5-10 GB of data?
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Rogers Hacker
(@Rektengle) reported
@The_Rad_Zone @Rogers Next time i ll SHUT Rogers down
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Will Murray
(@MurraWil) reported
It's weird how the NYT puzzle has the same answer to a clue on back-to-back days so often. Also, the Rogers fail caused my streak to be interrupted. You owe me one NYT crossword puzzle streak @RogersHelps!
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Honest Realtors
(@honestrealtors) reported
Here we go again @RogersHelps Internet is slowing down again. Also my @Rogers phone data is slow. #timetoswitch #rogersdown
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Mani
(@Manibouy83) reported
@AboutRogers @Rogers You are a terrible tech company! Should be sent back to the late 1990s so that you can learn how to set up your back up routers properly...
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Mani
(@Manibouy83) reported
@RogersHelps @Rogers You are a terrible tech company! Should be sent back to the late 1990s so that you can learn how to set up your back up routers properly...
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@Donald J Tantrum 🍼
(@ZororayiM) reported
.@CRTCeng given the dismal failure by .@Rogers aka Robbers to address a countrywide outage (72 hrs and counting just check the tweets on their support handle), will you please step in and prevent the Cogeco merger. We need more not less competition.
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Mani
(@Manibouy83) reported
@AboutRogers @Rogers You are a terrible tech company! Should be sent back to the late 1990s so that you can learn how to set up your back up routers properly...
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Bob Price
(@kammornanchor) reported
@charlesadler @Rogers Charles...I suspect Friday's blackout pretty much killed Rogers' proposed purchase of Shaw. Snowball's chance in hell that Ottawa's Competition Bureau changes it's mind now. Rogers blames a maintenance update. Really. A maintenance update on a Friday? They were hacked.
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Mani
(@Manibouy83) reported
@RogersHelps @Rogers You are a terrible tech company! Should be sent back to the late 1990s so that you can learn how to set up your back up routers properly...
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Peter Hickman 🏳️🌈🇨🇦
(@Pjhvan) reported
@howllr @Rogers Just corporate PR makes me 🤮company clearly incapable of operating their own network .. @Rogers should be broken up not allowed to get bigger = cancel Shaw merger .. #BreakUpRogers
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David McCauley
(@Blindsite2k) reported
@MalaMoragain @Rogers Big telecom is getting too complacent. Reminds me of why I left Telus. They have a thing for treating their customers like ****. Apparently Rogers isn't any better.
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Josiah Hughes
(@JosiahHughes02) reported
from
Brampton, Ontario
Dissolve @RogersHelps and @Bell_LetsTalk NOW before another Maintenance Failure shuts down a large portion of the country. Not too mention the real competition it would bring to Canadian cellular markets, not just our current set up of flanker brands. #FuckRogers
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Maria Gagne
(@MsRiaGagne) reported
@RogersHelps Still having trouble with channels blacking out or the sound blanking … I expect better after two days!
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Sherry
(@Sherry31759552) reported
@og_woji @CityNewsKIT @Rogers Coincidentally Australia is having a major internet issue right after Canada did. 🤔
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Nicole Ye
(@NicoleY80326281) reported
@Rogers @RogersHelps Internet is down again in Maple, Vaughan!! We need to work tomorrow! We can't afford to have another outage!
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Ashish Rajput
(@akrajput0303) reported
@RogersHelps my wifi is again not working.. and I have been waiting on phone for the last 50 min to connect with tech support … Life would be much easier if you could provide a a site to check the outages Please help and save me few of weekend hours for family 😡😡😡
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Dr. Hodgy Derobertas
(@DrDerobertas) reported
@demarcojw44 @RogersHelps Getting the exact problems with my Ignite, on another note #firemontoyo
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John Lewitt
(@jmlewitt) reported
from
The Blue Mountains, Ontario
@Rogers is down again. This is ridiculous.
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K11
(@Anthony_K_11) reported
@CP24 @Rogers is completely unreliable after two blackout events and dozens of smaller regional outages in between. Enough is enough. Joke of a company that charges more than any other provider.
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Sham
(@shamwow712) reported
@K_dot_ali @RogersHelps I’m leaving. 1 service at a time. Starting with internet. I would legit pay more to leave their ****** *** service
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💙⚾️ Kat ⚾️💙
(@KathieC094) reported
@RogersHelps My ignite tv still isn't working. It freezes, skips ahead and loses sounds at least once a minute and I can't access my recordings either. It just asks if I want to delete it. I know there are worse problems but it's a service I pay for and haven't had for 3 days