Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Whitby, Ottawa, Saskatoon, Vancouver, Montréal, Calgary, Winnipeg, Edmonton, Guelph, Markham, North York, Oakville, Maple and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Whitby |
TV | |
| Ottawa |
Wi-fi | |
| Toronto |
Internet | |
| Saskatoon |
TV | |
| Vancouver |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pierce White-Joncas
(@theonlypwj) reported
@RogersHelps hey peeps, Rogers Ignite TV not working in Kanata. Noticed a couple other complaints; sound like a network-wide issue?
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Lady T
(@toni2lips) reported
@Rogers what is going on with ignite tv service? I’m tired of all these service interruptions.
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Mimmo
(@MimmoD7) reported
@RogersHelps fix yourself. This is ridiculous with ignite tv geez
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John Lowson
(@geordiedreaming) reported
@kmdean456 @VistaRadioCasey @Rogers Having the same issue - in mid town Toronto. Ignite TV not working but internet is fine.
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Microchip Shortage
(@FuturePCGuy) reported
@Firthguy @RogersHelps Same issue here in Waterloo, ON.
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daveinthebeaches
(@daveinthebeach1) reported
@rogers. #rogersoutage. Tv finally came back on but switching channels takes forever. What’s the problem. Don’t want to change channels because I keep getting the “channel is temporarily unavailable” message.
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Rob
(@figgz1995) reported
@RogersHelps @Firthguy Having problems too, can you please help
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Lisa 🇨🇦
(@LeezerShort) reported
@Thomas_Howden @RogersHelps Spotty. Internet has cut out frequently over the last week.
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Sylvie Patenaude
(@lawsylvie) reported
@rogers anyone else in Orleans having issues with Ignite tv? All my channels are unavailable?
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Rob Spracklin
(@rob_spracklin) reported
@RogersHelps Rogers Ignite T.V. services unavailable. What is the issue ? Eta ?
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Peter
(@geminidream0610) reported
@theonlypwj @RogersHelps It's down here in Orangeville but my neighbour's isn't
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Kathy
(@leafsweetie) reported
@Firthguy @RogersHelps 3 of 4 ignite boxes were down. The one in my room (and internet) were fine. I rebooted the 3 ignite boxes to no avail. Rebooted modem and now nothing works.
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vic
(@vic06777072) reported
@Firthguy @RogersHelps I have the same issue
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Ines Bella
(@InesBella88) reported
@eljoeljo42 @RogersHelps Don’t bother they aren’t taking calls! I even tried the online chat! Terrible service! We should all get a discount on our next bill
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Rix
(@rix1953) reported
@RogersHelps Hi there. I am an account holder. Our TV ignite is not working! When I call ROGERS they outgoing message to keeps repeating. What’s going on?
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FFS Michael™️
(@atmy_username) reported
@RogersHelps Rogers outage was trending for me, maybe that should give push to not losing signal every time there’s rain. You handcuff us by making the tv rely on your awful signal as well. Unfortunately you are the least bad of the big companies.
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angellz 🇨🇦
(@angellz) reported
@RogersHelps now there’s a 2 hr wait for support? I know you guys manning the socials aren’t at fault, but this is some serious bullshit. Total blackout of Rogers services here in Mississauga. Been holding for 32 min already.
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Stockdude
(@stockguyy) reported
@RogersHelps I just called support and literally got an automated message saying you’re too busy and my call would be ended. How are you crooks still in business?? What an absolute joke
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Lady T
(@toni2lips) reported
@RogersHelps my ignite tv service isn’t working. Is there an issue going on?
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abdel
(@cantforceme) reported
@Rogers you can’t even call or get a live agent. It just says their too busy. WTF. This is the worst service I swear. @NBA finals literally down the hole. Screw Rogers
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🇨🇦 Dolphin 🎱
(@Dolphin6208) reported
@Rogers @RogersHelps What is going on with the service interruptions? I'm paying a lot of money for this service to work properly! Find a permanent solution quickly or I'll take my money over to @Bell
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Don Smith 🇨🇦
(@DonSmith_ca) reported
@Sharonandrew3 Maybe they will turn the customer service back on, I will believe that they just shut it off when they realized there was a major outage @RogersHelps
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Kristopher
(@HappiGoLucki12) reported
@RogersHelps what is happening? Phone lines down , Anna isn’t even taking messages online . Your company is horrible! Last time I had a week without a problem was October 2021!
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Jeffrey Chan
(@DjLSD65) reported
@RogersHelps obviously you’re being swamped with support requests. May I suggest that you’re aware of an outage (insert service type) in (state area). Also provide regular status updates in 30-60 minute intervals.
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Eileen Shuchat
(@EileenShuchat) reported
@rogershelps @Rogers Second day in a row. Ignite is out. TV doesn't work. Can't access tv channels or saved/recorded shows. Not good Rogers! We need our Wifi. Without it we have no TV, Internet or phone. Help!
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Jenn
(@Jenni_23) reported
Hello, anyone there @Rogers ? Your customer service is a joke. Anna is a complete waste of time. Time to switch tv services again. #RogersOutages
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @Firthguy Same issue in London
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UkuleleMama
(@ukulelemama22) reported
@theonlypwj @RogersHelps It’s down here in Wasaga Beach, too. Lost TV at 7:30 pm, but still have internet.
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Rickeroo
(@Rickeroo4) reported
@Rogers how about posting an update on social media and the phone lines instead of leaving people to stew about the crap service
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Corey
(@ReallyCoreyH) reported
@RogersHelps Any ETA on a fix for Ignite TV? Pretty ridiculous to pay almost 200 dollars a month and have it be down half the time.