Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Newmarket, Calgary, Edmonton, Winnipeg, Mississauga, Ottawa, Owen Sound, Langley, Grande Cache, Dieppe, Montréal, Scarborough, Haldimand County, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Total Blackout | 1 hour ago |
|
Toronto
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Newmarket
|
Internet | 7 hours ago |
|
Calgary
|
TV | 7 hours ago |
|
Edmonton
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sir PMC - I identify as an innocent human being (@jerico5231) reported@RobTheHockeyGuy @Rogers can **** right off Everyone should not renew or cancel their shaw -Rogers home internet and TV in protest 🪧
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Rob Taylor🇨🇦 (@Hossco75) reported@Rogers as soon as my contract is done I will never deal with you again over your treatment of the radio stations like @Sportsnet960 discussed
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lizbeth 🍁🟦🌏🌞 🏔️ (@hangingaround07) reported@RogersHelps wtf over an hour waiting on the phone I have no internet and I pay how much for my services?
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Kyle James Isaac (@kijames) reported@CityNewsVAN screw you @Rogers , I'm so happy I cancelled all of my home internet, TV and cell phone service a few years ago. Corporate thieves, y'all can rot in hell. 🔥
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king of shadows (@Zish22) reported@Rogers how come when I call in to speak with someone your system hangs up on me without putting me in a queue? what type of customer service is that? Also why is near damn Impossible to get a hold of someone? honestly the worst customer service.
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Mario (@captainnuck16) reportedTHIS RIGHT HERE IS WHY PEOPLE ARE ******* PISSED OFF LOOK AT THE ONLY STATION THATS LEFT?!?!? PRO TORONTO FAVOURTISM **** THE REST OF CANADA EH? @Rogers
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Kishoor Vipul (@kishoorvipul) reportedI'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers
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Mike Ferguson 🇨🇦 (@mfsportsalot) reported@Rogers, I think you messed up, and hopefully, you will realize this very quickly. Shutting down @Sportsnet960 in Calagry (and other stations elsewhere) won't get people to now pay you more to listen to someone in Toronto talk about the Leafs. 1/2
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Genny Guenther (@GennyGuenther) reported@RogersHelps I am level two and you need to find a way so that level two people when something happens or able to access their own account for their phone. This is not a solution.
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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Mark Meunier ⁜ (@MarkMe60) reported@MichelleRempel @Rogers It was crazy. I turned on 660 in my car, like I always have, and it was just gone. WTF Rodgers!!
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Clarkey (@Sports_Clarkey) reported1/2No wonder @Rogers closed down radio stations yesterday. They don’t get it. Listening to @BlueJays today on @FAN590. Paraphrasing, ‘there goes the no hitter let’s go to Joe blow for the out of town scoreboard’. New guy-‘nothing going on out of town, this is the only game.’
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GrandmaSavage (@h81418541) reported@Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.
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Dr Rod 🇨🇦 (@RodMakeKidsBald) reported@Canhistoryrules @vancityrob18823 @Rogers Why didn’t they shut down the Toronto station then given their number are worse? 0.7-1.5% share in Toronto vs 2-3.5% in vancouver. It’s a really bad look for rogers.
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Wayne Mcbutzvid (@ChrisDu77769503) reported@Rogers you guys are jerks for shutting the fan 960 down
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Cory C. (@CoryNass) reportedShame on @Rogers @Sportsnet for shutting down CKNW and Sportsnet Radio in Vancouver. Not many radio stations left and these were two of the last good ones on AM.
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Lyle Chausse (@rockerdad) reported@keithbaldrey Horrible And the optics of @Rogers announcement yesterday. “We are acquiring, MLSE for a purchase price at approximately $4 billion“ Meanwhile, they shut down everything else so that we can save a dollar here and a dollar there and funnel it all into a losing hockey franchise.
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Birdy. (@thirtyspace) reported@day2day2day @seanlocations @Rogers ******** did the city do to you? Hate the corporates brother, not the entire city.
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Andy Obi (@kynetics) reported@RogersHelps I can receive calls but cannot make calls. What do you mean "if I switch to a different network"? I only came here with my Rogers sim.
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Cam (@Gam3rc4m) reported@JD_Aust4005 @SatiarShah @Rogers I was listening live to news1130 on my way to a work site yesterday and then they randomly changed to a "talk show" mentioning it was Free For All Friday. On a Tuesday. I had no idea until after my work day that they shut everything down right at that time. Travesty!
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Tanyassm (@tanyalsweet) reported@Rogers on hold for over 30minutes for customer service! I reported a week ago (now 3x) about tower that is 45 seconds from my house being damaged (reception was 4bars to 1bar to SOS) and you still haven't fix the issue?! What ******* ****** service (btw ticket#I2600573957)
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Mick West (@mickwest293) reported@RodMakeKidsBald @Rogers If companies aren’t continually making profits this happens…Sucks !!
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Steve McDowall (@SteveMcDowall10) reported@Sportsnet **** you @Rogers
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Hafeez Noorani (@feezy_does_it) reported@RogersHelps I'm now on hold on chat for 2 hrs to get a SIM card activated. It's a biz account. I don't have the old sim and the self service won't work without the old sim. This after 3 to 4 calls just to get a phone shipped to our new hire.
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Arosha liny (@shalini_aro) reported@FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!
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melo (@lifeonwax79) reported@teapot_toff @Rogers Just cancelled my Rogers subscription, never again will they get a dime from me.
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mrsabrabbit (@mrsabrabbit) reported@Rogers our service in Alberta has been out for 23 hours and we cannot get any service person on the line to ask why. We wish to CANCEL our service with Roger’s. cdnpoli abpoli
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Frank Hood (@rocketoperator) reported@UniforTheUnion @Rogers It's BS that Roger's and Bell have been buying up radio and TV stations for years only to shut them down in the name of profits. Before shutting them down they should be required to try to sell them to new owners.
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Cadence Grace (@cadencegrace) reported@RogersHelps It was abundantly clear what I wanted to do that day, and if she had told me what I would need to do that from the minute, I walked in and had clarified that half of what I wanted to do was not possible at that location I would have never started dealing with her
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Paula Kearnan (@BARRACKp) reported@Rogers how brutal can your service get? Tried the tech bot chat Anna & got nowhere. Tried calling only to have a VM TELL ME go ask Anna!, but, I stay on the line to be told too long a wait; call back. I pay my bills, it ain’t cheap to get ultimate Automated FU. BE BETTER.