Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 01/03/2026 07:45

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Arnprior, Roberval, Surrey, Halifax, Newmarket, Toronto, Coquitlam, Barrhaven, Courtenay, Montréal, Victoria, London, Rapide-Danseur, Dieppe and Brighton.

Loading map, please wait...
City Problem Type Report Time
CanadaGreely TV
CanadaArnprior Wi-fi
CanadaRoberval Internet
CanadaSurrey Internet
CanadaHalifax Internet
CanadaNewmarket Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shanl7777 Shannon (@shanl7777) reported

    @RogersHelps still no service for internet and cable - are you kidding me! I better be getting a credit

  • DebBruce21 Debbie Bruce (@DebBruce21) reported

    @RogersHelps Just fyi..,our tv is still not working. #Mississauga

  • ZatUSantaClause Jesse (@ZatUSantaClause) reported

    @AboutRogers @Rogers Online gaming is still not working & streaming services are also not working well.

  • rx2 rx2 (@rx2) reported

    @CiaoTuttiBene @TorontoStar @Rogers Good luck. Had Bell Business Internet for a year. Would regularly go out for 3 days straight. Their tech support is horrible. That said, it seems both companies do well in certain locations within a city/province and terrible in certain locations within the same city/province.

  • SherriG79273613 Sherri G. (@SherriG79273613) reported

    @RogersHelps Ottawa K2G STILL down. DO YOU HAVE AN ETA? Because I don't have patience with your uncommunicative bs.

  • anubhavharlalka Anubhav Harlalka (@anubhavharlalka) reported

    @MartinNobel_ @MartinNobel_ yesterday I used an antenna to watch TV after the @Rogers outage. So this is not that old :P

  • shimottv shimo (@shimottv) reported

    @RogersHelps My internet works BUT only for very limited things. For example Instagram works but not discord. Help me out !!

  • Alejandrak59 MC (@Alejandrak59) reported

    @CP24 No home internet. 36hrs and counting in Mississauga, @RogersHelps when should customers expect service to be back on, I am not asking normal volume, at least home internet, I have mothing, not even slow

  • geebs1983 Jordan (@geebs1983) reported

    @Vampayakarin @RogersHelps I'm with ya, this morning I priced out and setup a new @bell internet account, it's not quite as fast but only a negligible difference and some of the people I know that have Bell internet have said they have NEVER experianced a down time, NEVER!

  • fireleccenow Lecce’s pants continue to be on fire (@fireleccenow) reported

    Anyone else’s @Rogers not working again? @RogersHelps what’s happening #rogersoutage

  • amadeusrock Aaron Amadeus (@amadeusrock) reported

    @Rogers I have my home internet back up but the speed is very slow. Could this be normal

  • Avi_serfay Avi serfaty (@Avi_serfay) reported

    @JoyAndDefiance I hope they will sue @Rogers ***... even the lotto wasn't working -tied to Rogers ...the first thing I did is change my phone service from Rogers to @Telus ... Hope they will not go down at the same time ...

  • dprihodko David Prihodko (@dprihodko) reported

    @RogersHelps 35 hours and counting… I still don’t have internet/WiFi or home phone. Disappointing to hear @CTVNews reporting that service has been restored. And I live within the 416?!

  • RubberProgress Progressive Rubber Boots (She/They) (@RubberProgress) reported

    @vote4robgill @Rogers I am not a Rogers customer, but I lost a day of training due to my session being run from a Rogers-based system in Toronto.

  • dilaniesn_ dilanie (@dilaniesn_) reported

    @RogersBiz our phone lines have been down for 2 days. What’s the update with the repairs?

  • PatSaitoWard9 Councillor Pat Saito “stay safe” (@PatSaitoWard9) reported

    @AboutRogers @Rogers Would be nice to have Ignite tv and internet back. Still not working and all your lines are jammed.

  • max_on_guitar Max (@max_on_guitar) reported

    @AboutRogers @Rogers Interesting since we still don’t have service.

  • livm4e via (@livm4e) reported

    FIX MY WIFI NOWWWWWWW @rogers

  • QV_Calibrations QuantumVisionCalib. (@QV_Calibrations) reported

    **** you @RogersHelps @Rogers ! I hope your piece of **** company burns to the ground because of all this!

  • mr_burella Mr. Burella (@mr_burella) reported

    @RogersHelps Ignite is still not working properly, volume cutting out every couple seconds and freezing, in Maple ON

  • JackieBee_16 JB (@JackieBee_16) reported

    @TrentonFarewell @SherryHallworth I’m not going to. 20 years I’ve been with @Rogers! I also have a cell phone for work that’s Telus so…I could use that in a pinch. This outage could have literally happened to any service provider tho…

  • BonnieM32345606 Lou (@BonnieM32345606) reported

    @RogersHelps That's BS! Landline & Cell are both in/out (London ON). Internet is slow and most TV stations are unavailable. Channels that will come up after several minutes just go off/on/off/on-impossible to watch. I'm still waiting (1 1/2 hours) on live chat! Great Service

  • memeswe39255138 ✝️meme sweet🇨🇦🕊 ܡܝܼܡܝܼ (@memeswe39255138) reported

    @EncryptedThots @Rogers @Bell Rogers must have a backup plan to solve the problem

  • ray_d_2013 RDiddy (@ray_d_2013) reported

    @miltee_tdot ******* bozos @RogersBiz, how haven't you resolved this issue. Unacceptable.

  • MEDAXJOSE MEDAXJOSE (@MEDAXJOSE) reported

    @AboutRogers @Rogers … I’m starting to get kinda irritated! My IgniteTV service is ssssoooooo off and on!

  • FreeMan48006785 Free Man (@FreeMan48006785) reported

    @RogersHelps This is bull crap 💩 — still nothing

  • RizwanSyed123 Rizwan Syed (@RizwanSyed123) reported

    @RogersHelps Hello Rogers. My internet is still not up. It still shows ignite wifi not available. Please help.

  • superschulzen Marc Schulze 🇨🇦🇩🇪 (@superschulzen) reported

    @RogersHelps Still no Wifi/TV/phone service at N2T area in Waterloo - this is unacceptable.

  • livewire898 Bob's your Uncle (@livewire898) reported

    @RogersHelps @suesmith85 Cut the crap. Vast majority is just a PR term you are using to down play this outage. When you say vast majority I hear "our high priority and large contracts now have their service back."

  • megellemac m&m (@megellemac) reported

    @RogersHelps Please stop saying “yesterday’s” service interruption. I still don’t have access to television/wifi and my cellular connection is spotty. This issue continues. Do not attempt to gaslight us!!!