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Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 56% Internet (56%)
  • 15% TV (15%)
  • 13% Wi-fi (13%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 4% E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Calgary, Edmonton, London, Toronto, Brampton, Vancouver, Coquitlam, Toronto county, Midland, Guelph, Mississauga, Oshawa, Woodstock, Orillia, and Richmond Hill.

CityProblem TypeReport Time
Calgary Internet 1 minute ago
Calgary Internet 3 hours ago
Edmonton TV 3 hours ago
London Wi-fi 5 hours ago
Toronto Total Blackout 5 hours ago
Toronto Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • _slime_man
    White Morpheus (@_slime_man) reported

    @Rogers why ******** am I paying you not to get ******* cell service in the middle of the ******* goddamn city dude

  • napruneat
    ๐Ÿ’–โœจWendyโœจ๐Ÿ’– (@napruneat) reported

    @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

  • ass_sarcasm
    *** {agentic simple sarcasm} (@ass_sarcasm) reported

    Isnโ€™t Hotspot part of the service that @rogers provides?

  • rosie744
    RLP๐Ÿ‡จ๐Ÿ‡ฆ โ˜ฎ๏ธ๐ŸŒป๐Ÿ‡บ๐Ÿ‡ฆ #istandwithdrs #istandwithnurses (@rosie744) reported

    @RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.

  • leswilliams2
    Les Williams (@leswilliams2) reported

    @RogersHelps Iโ€™m a hospital patient who is having internet and wifi issues with my iPhone. I need to speak with a real person who can help me. Not a AI bot !!!!

  • sophie_everine
    Sophie (@sophie_everine) reported

    @FidoSolutions @MattGalbino @RogersHelps Itโ€™s been down since 7am. Please give update!!!

  • tonich50244573
    tonich (@tonich50244573) reported

    Iโ€™ve been calling since Monday regarding a refund that was supposed to be in my account by now. I already canceled my service due to poor customer service, but being on hold for over 40 min without an answer is a total lack of respect for consumers. Resolve this @RogersHelps

  • dodo99
    dodo99 (@dodo99) reported

    @gmacofglebe @RogersHelps Cable modem keeps getting to the last flashing light, then goes back down ๐Ÿ˜”

  • StormSilvawalk1
    Storm Silvawalker ๐Ÿ‡จ๐Ÿ‡ฆ (@StormSilvawalk1) reported

    @RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?

  • big_fan2019
    big_fan2019 (@big_fan2019) reported

    @RogersHelps Better service outside

  • hwspav
    Pav (@hwspav) reported

    @Poppins1971 @RogersHelps @suresh__cp Yeah and the link they provided doesn't work. Definitely an issue right now in Ottawa. It dropped at 1140am and hasn't come back up since

  • leswilliams2
    Les Williams (@leswilliams2) reported

    @RogersHelps With the hospital wifi. Iโ€™ve been here for almost a month & this started about a week ago. There must be someone at Rogers who can help.

  • PistolP50122591
    Peter ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡น (@PistolP50122591) reported

    @RogersHelps @Rogers How is it possible that my connection goes down 3 or 4 times a night. Is it just in the Vaughan market. Internet and WIFI are working fine. Please just fix it! This has been going on for over a month. Very Frustrating!!!! Why!!!!!!!!

  • paulpmori
    Paul Mori (@paulpmori) reported

    Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

  • MathesonStep
    Matheson Steplock (@MathesonStep) reported

    @tobi @Rogers Have you had the issue on 26.5?

  • babehonker
    babe honker (@babehonker) reported

    @buperac @tobi @Rogers every damn thing in canada is a cartel. an insane asylum

  • Noeticwanderer
    TimeTraveleRuss (@Noeticwanderer) reported

    @RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.

  • Wtimbers
    Wayne Timbers (@Wtimbers) reported

    @RogersHelps @mondoggg Everything is down in Ottawa right now it seems

  • EvanVokesMSc
    Evan Vokes (@EvanVokesMSc) reported

    @buperac @tobi @Rogers most of the problem corporations are Canada Corporations. separation fixes this. suddenly Rogers, while originally from Calgary, becomes a foreign corporation

  • mrhunt66
    Robert Hunt (@mrhunt66) reported

    @RogersHelps No apparent issues. Working now after I reset my modem

  • Sumohax0r
    Marty Sullens (@Sumohax0r) reported

    @tobi @Rogers Had home internet issue yesterday, went to tether on AT&T on iOS 26.5 and it was stuck at 128kbps. AT&T customer service couldn't figure out reason why.

  • P_Can01044
    Pablo Kanuck (@P_Can01044) reported

    @rogers almost an hr. Fix youโ€™re Xfinity service

  • Empress_Sameera
    Sameera (@Empress_Sameera) reported

    @Rogers is such bull ****.. DO NOT SIGN WITH ROGERS OR RENEW YOUR CONTRACT. WORST COMPANY EVER!!! #CROOKS NO LOYALTY

  • crogGTA
    Chris (@crogGTA) reported

    @Rogers I'm a new customer within the last 3 months. I'm happy with my service. STOP CALLING ME AND ASKING TO ADD MORE. I. AM. NOT. INTERESTED. I've asked several times to be taken OFF your list and to STOP contacting me about it. Tonight's the third call in 3 days. HARASSMENT.

  • james161723
    y- James (@james161723) reported

    @Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic

  • TPS_32Planner
    Retired. Vive le Canada ๐Ÿ‡จ๐Ÿ‡ฆ + ๐Ÿ‡ฉ๐Ÿ‡ช ๐Ÿ•Š ๐Ÿ‡บ๐Ÿ‡ฆ (@TPS_32Planner) reported

    Crazy. Will my @Rogers Internet (only) bill of $102.90 go down?

  • BillStarnaud
    Bill St. Arnaud (@BillStarnaud) reported

    @RogersHelps For the first year RF signal from C8689 was rock solid - 4 bars on various phones, Nokia last mile, etc. Now RF signal fluctuates about every 10 minutes. I have clear LOS to tower about 1 km away. Neighbours reporting the same problem

  • gladman
    Timsbitz.com (@gladman) reported

    . @RogersHelps it's been two weeks and I still can't download my credit card statement. When are you going to fix this?

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps Haha funny. You may care, but the company that employs you doesn't care. Over the last 6 weeks I've probably spend over 10 hrs on the phone with your employees, every time i think the issue has been resolved, only to find out nothing has been resolved. It's rinse n repeat.