Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Moncton, Steinbach, Toronto, Oshawa, Montréal, Ottawa, Scarborough, Calgary, Whitby, Saskatoon, Winnipeg, Edmonton, Guelph and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| Vancouver |
Phone | |
| Moncton |
TV | |
| Steinbach |
Phone | |
| Toronto |
Wi-fi | |
| Oshawa |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Payne
(@lbcbrantford) reported
@RogersHelps Hey Rogers...Can we get things working please? I as well as all of us customers need our cell phone. Haven't been able to do any work today as my work number is my cell phone number. BIG CREDIT needs to be coming to each customer!!!!
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SE Han
(@gaeaearth) reported
@Rogers When will the ‘service interruptions’ be resolved? Is there any estimated time of repair?
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Sean
(@srprocunier) reported
@AboutRogers @Rogers Own up to the problem. Stop blowing smoke up our ..... Just fix it so we get what we’re paying for. Reliable communication services. After 20+ years maybe it’s time to consider a switch back to your competitor.
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tenplus5nothing
(@EmceeWind) reported
@AboutRogers @Rogers intermittent?? perhaps you need to check the definition of that term because as far as all your customers are concerned, there has been ZERO service all day....
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thatSteve™
(@thatSTEVE) reported
@rogers every professional telco knows to test and deploy in phases. No text. No Applepay, no phone, no sms, sketchy 911 and 311, no Internet. You need to be broken up and sold off. @JustinTrudeau
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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ally smith
(@allysm) reported
@AboutRogers @RogersHelps Yet you aren't saying what the issue is, or when its going to be resolved 🙄
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Jake Bellamy
(@JakeBellamyPR) reported
“Hey Canada, sorry your phones have been down all day. You’re still gonna pay the full bill price though right? - @Rogers
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Erin
(@tvandmoviefan__) reported
@AboutRogers @Rogers How long will this take we want make long distance call but we can’t as we no service 😡. ?
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Paul Andersen
(@pandersen) reported
@Rob_Oliphant @RogersHelps Another way to reduce your fees would be to have the Government support proper Service Based Competition. Happy to explain how.
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Ryan Gottschalk
(@Ryan_Gottschalk) reported
@Rogers @RogersHelps are you guys serious? Phone is still down, this service is a joke!
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SassyRed
(@strongsass) reported
@RogersHelps I’m so upset phone calls will be down until 2 pm tomorrow I’m an essential worker and what if I get called into work or have something happen ?! “Fast and reliable” is no longer what Rogers is ... I’m so mad ... I want $0 bill this month
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It’s Your Girl.
(@ChantalAgius30) reported
@Rogers FINALLY I HAVE SERVICE BACK!!! TOOK LONG ENOUGH!!
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Kevin Khrome 🇨🇦🇬🇾
(@KevaanLive) reported
Man... @Rogers is down in Ontario Stream is in danger of not happening
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john_willims
(@OwhondaGift) reported
@bigbrnz @RogersHelps I had similar hack/hacked problem with my account until (@DAVE_JOHN1212) help me recoved my account on Instagram message him now to help you recover yours quickly no scam at all..
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thehorsepissperer
(@spiciestofboys) reported
@RogersHelps It was just down for like 8 hours still can't text
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Life-Ridge
(@life_ridge) reported
@RogersHelps I noticed my phone service back up. However still, not receiving SMS for passwords etc.
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Ted Paetkau
(@okthede) reported
@AboutRogers @Rogers @Rogers intermittent: adjective occurring at irregular intervals; not continuous or steady. Today’s outage is not intermittent it’s continuous.
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e.s. piteau
(@espiteau) reported
@Sweetsherene1 @AboutRogers @Rogers Yeah, people depend on their smartphones now because most ppl don’t have a wireline/landline... I can’t believe they didn’t have a backup plan, so they could at least run wireless voice service. Imagine breaking down in the middle of nowhere and finding you can’t call a tow truck
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Nathan630pm
(@Nathan630pm) reported
honestly almost didn't even notice the outage with @Rogers today, because this is basically how their service is 24/7 anyway
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TheBeardedOne
(@ShantP1) reported
@CBCAlerts So what was the issue @Rogers younowe it to your customers.
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Pam Ann
(@40_this) reported
@RogersHelps It is not intermittent. I have not had service since this morning. Rogers better send some free stuff out or they will be losing lots of customers
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Tamson
(@PurrtatoChip) reported
Good to know that if my family had an emergency and needed me they COULDN'T contact me. @Rogers
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Prettymz
(@MozAquamarine) reported
@harv8704 @RogersHelps In Calgary also we have no service. Disgraceful this.
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Scott Harkness
(@scott_harkness) reported
@Robinsonpam13 @alpinetechguy @RogersHelps Ya because you own the market on suffering during the pandemic.. Selfish ***** maybe that cell phone is keeping the 20% of the business running that has been able to since last March... It always amazes me how stupid and selfish people can be.. 🖕🖕🖕🖕
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Schyler MacEwan
(@schylerbyler) reported
@AboutRogers @RogersHelps The fact that Rogers is after HOURS of NO service, not intermittent service like they’re claiming, is just now releasing what’s caused the problem with no ETA on when service will be back up is appalling. #switchingtoanotherprovider
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Shelbehave
(@Shelbehave1) reported
@AboutRogers @RogersHelps Software issue? Admit you hire imbeciles. I do expect a little compensation considering the money I lost from my associates.
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KristianMingle
(@kristian_dawe) reported
@AboutRogers @Rogers I demand a discount or something, this is unacceptable for cellular service to be down, what if someone needed to call 911. This is the second outage in a year with rogers, who remembers the internet outage back in 2020.
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Alan Davies
(@glxxyz) reported
@AboutRogers @Rogers 'intermittent' = down for 20 hours?
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cail
(@cail__salad) reported
@tiaramaglia @Rogers SAME. I feel so bad for anyone who has to work from home!