Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Montréal, Whitby, Edmonton, Victoria, Vancouver, Winnipeg, Burnaby, London, Scarborough, Kitchener, Halifax, Bradford West Gwillimbury, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Whitby |
TV | |
| Edmonton |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jaswinder S Devgan
(@JaswinderDevgan) reported
@RogersHelps This was anticipated for reaolution at 5pm EST...still dont have any network coverage...was badly impacted due to this outage. Hope we get compensated for our loss of services.
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🏳️🌈🐻🐁
(@JakesRandomActs) reported
Watching all the ppl losing their **** b/c one device is unusable is very amusing. If we’re on stay@home orders why is there such uproar? I am an @Rogers customer btw. But I have home internet & a landline. You know. For times like this. If you only have cellular change that.
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Tim Ayres
(@TimAyres) reported
@poundofsteph My wife and I registered on Shoppers Drug Mart's website - it had the updated 40+ eligibility. Pro Tip: their text-to-verify your phone number seems to be affected by the @Rogers outage, so DESELECT the "this is a mobile phone" box and they'll verify you by email.
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CEPPY
(@cbassykf) reported
@RogersHelps Can you @RogersHelps HURRY UP. We should assume that the issue is bigger that everyone knows..Would you be able to be more honest with your costumers and let us know whats going on and give us ETA?
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Harleen Cheema
(@HarleenCheema6) reported
@RogersHelps Cell phone service interrupted in Brampton Ontario? Can’t send or receive calls? Please help!!!!!
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carl charbonneau
(@CharbonneauCarl) reported
@RogersHelps fix your ****.... for real.... customer service is already horse ****... the least we expect is for our network to be usable...
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Anna P
(@annapets) reported
@AboutRogers It's not intermittent if I've had zero service since 10am. Like seriously how dumb do you think ppl are. Its past 630pm and I'm still waiting for service. @RogersHelps
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Helen Oftroy
(@HelenMOftroy) reported
@rogers Any eta on when this issue is solved. I have barely been able to work today and was stranded trying to get a covid test for my kid.
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Mark Belcourt
(@MarkBelcourt) reported
@AboutRogers @RogersHelps My Internet is working but crazy slow to a point that it’s useless
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Amanda Wilson
(@amanda64474143) reported
@RogersHelps @Rogers This is some bullshit Rogers. We all deserve compensation on obit next bill! When will the service be back????
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Kris K
(@koolkk) reported
@RogersHelps What happened to network redundancy?
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BEING SP
(@BEINGSP3) reported
@RogersHelps Can somebody @Rogers please tell me how long we are without internet service in Scarborough
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BloaterBoat
(@BloaterBoat) reported
@Rogers is the worst company around.
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Andrew
(@thatsgouveia) reported
@Rogers @RogersHelps Every should switch away from Rogers all at once, maybe we can then see better prices and customers support.
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wolverine
(@brandinsmith4) reported
@AboutRogers @Rogers you realize after you sort this **** show your company is gonna go down a lot. I just want my bill reduced
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JAMIE
(@JGALLIE22) reported
from
Toronto, Ontario
Hey @Rogers GET YOUR **** TOGETHER! For the amount of money y’all make this should’ve been handled already.
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Ace Gannon
(@MrProtein23) reported
@AboutRogers @RogersHelps You need to refund us as we lost a full day of work, this was not ‘intermittent’!! Completely down since 6am and still going. I don’t want to have to call Rogers to ask for compensation, you need to automatically issue refunds to ALL of us and issue a clear statement.
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Sal_139
(@139Sal) reported
@Travisdhanraj 6:29 no service still. This is why @rogers must be broken up. Canadian telecom is a worldwide embarrassment. How many stories today started with "Rogers investigating AFTER customer complaints"? They 100% have 24/7 network monitoring. They should be made to answer for this
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David B
(@diggdeeper) reported
@RogersHelps As you do a postmortem on this incident please add the ****** GUI and functionality of the forums to the scope. This is pathetic. Electrical utilities like Alectra are SO much better.
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🇨🇦Not playin' Playstation🇨🇦
(@JeffreyScottA) reported
I've waited all day to say this. @Rogers what the hell is going on with your service?!!!!
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James Schmid
(@OwnerofthePack) reported
@RogersHelps thanks for leaving me stranded for 45 minutes with no way to contact anyone for help. I'll accept an apology when it comes with a credit on my account to reimburse me for the month on the 2 phones I pay for. An entire day without service is highly unacceptable!
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♥just a loving mom 2 u all♥
(@rntmom) reported
@DeeL466 @RogersHelps Probably absolutely nothing they don't give a **** about us...im in the same boat my parents need to reach me and they can't
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Acme Works
(@AcmeWorks) reported
At this stage I'm just gonna go ahead and blame @Fordnation and @JustinTrudeau for the @Rogers outage. They screwed everything else up. #ResignFord #TrudeauVaccineFailure
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mike kozlan
(@kozhitnrun) reported
@RogersHelps Lmao I've been without cell service since 8am eastern and my internet as been on and off since 12pm ....maybe either higher better techs or dont charge so much for garbage service
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Mawnster 604
(@Mawnster604) reported
@AboutRogers @RogersHelps 18 hour of straight up no service. Don't bullshit and sugarcoat this with words like intermittent... This is unacceptable and you need to address this properly. #rogersoutage
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marc
(@dazednconfuze) reported
@RogersHelps You should reimburse all the cellular customers that were down today.
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V
(@vpretty__) reported
@Rogers FIX UP
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SublimeRealityOf64
(@SRof64) reported
I don't think @Rogers staff know what the word "intermittent" means. ......"occurring at irregular intervals; not continuous or steady." Time for a new provider. #FAIL
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Music lover
(@canadianguy1616) reported
@Rogers @maej43 Why is it down?
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Hasan Saiyed
(@hasanilyas811) reported
Toronto hits differently fam here mobile services are also under Lockdown. @Rogers @Bell @fido..... Doughford had issued stay at home order for people and that only for nonessential activities and not for services and service providers.. #StayHomeToronto #PHNSERVICELOCKDOWN