Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Courtenay, Toronto, Ottawa, Edmonton, Barrie, Uxbridge, London, Whitby, Alliston, Burlington, Vancouver, Calgary, Guelph, Brampton and Halton Hills.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Toronto |
Internet | |
| Ottawa |
TV | |
| Toronto |
||
| Edmonton |
Internet | |
| Barrie |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Moscoe
(@smphoto) reported
@rogers ignite tv is intermittent for my elderly mother. Rogers customer service told her there are still outages and hung up. I helped her reboot her router but it didn't fix it. #rogersoutage
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Runningman011
(@mi87052954) reported
The CEO @rogers needs to be held accountable for the issues again with ignite now. Been going out for the last 3 hours. Time to move providers.
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Alfred B
(@Alphabizzle) reported
@RogersHelps It's been 3 days and our TV service is still terrible.
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Kayla
(@fairchildx5) reported
@RogersHelps it’s Shameful for a how much money you ask customers to pay for services and still days later you cannot provide quality service to us. Television service in my area is horrible and I still have people in my area without any Internet service why?
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Claire Elizabeth
(@cdnwildcat586) reported
@RogersHelps 3 days after the @Rogers outage, and our Ignite TV is still extremely glitchy and cuts out or freezes constantly. No ETA for full restoration, and all I get from customer service is a generic, copy and paste, empty response. Do better Rogers! @CCTS_CPRST
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age
(@agebats43) reported
Still garbage service from @Rogers . Can’t watch cable on my Rogers ingnite since it runs off the wifi, staring a a black screen tonight and buffering with no audio last night! Why am I paying for this ****
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🇺🇦🇨🇦CanadaResists🇨🇦🇺🇦
(@Rob16921) reported
C'mon @RogersHelps!! REALLY?? Had everything working just fine for maybe 30 hrs and now? Back to unwatchable tv and slow internet AGAIN!!! THIS IS RIDICULOUS!!😤😡🤬 And don't you DARE ask me if I've rebooted the router!!!🤨
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Renee Ledwinka
(@ReneemlL) reported
@RogersHelps Although there are apparently no more issues in my area...we are still without cable. DAY 4 ROGERS.
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Frank Boylan
(@FrankBoylan2) reported
@Rogers down again in Mississauga
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Shaccazulu
(@shaccazulu) reported
@Rogers Roger's ignite tv is not working it keeps cutting out. What's going on????
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Laura Greenhalgh
(@Lola_Greenhalgh) reported
**** off already @Rogers 😡 Messing with the premier of #TheBachelorette is where I draw the line!!!! #pissedAF
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Melisa Kuwabara
(@mkuwabee) reported
@Rogers Please help I can’t reach anyone and my Ignite TV has been glitchy since Friday…now isn’t working at all
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Hoagie
(@Hoagie09) reported
@RogersHelps ignite TV still not working. Is there a problem at your end or my end? I can't find any info on your website or social about a problem.
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Rita Russell
(@RitaRrussell) reported
@Rogers @RogersHelps I just settled in to watch tv and my Rogers Ignite isn’t working! Can we please fix this? It’s been 3 days now! #rogersoutage
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EP
(@pipstake) reported
@RogersHelps Same issue
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Glenn Webster
(@grwebster57) reported
@RogersHelps I am still having problems with Ignite TV. It’s been a very disappointing few days. Ignite TV is unwatchable on many channels.
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Peter Pyper
(@RBabin1977) reported
@Rogers still can't connect to ignite tv and can't connect to the Playstation network when everything was fine before the disruption. Tried restarting and rebooting and still nothing.
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The **** Disturber
(@shit_dist_urber) reported
4 days out from the "event" and my @Rogers Ignite TV is completely unwatchable because it freezes every 30 seconds. My internet is sketchy at best. But to read articles from @CTVNews or @CBCNews the issues are behind us. My friends from #oshawa to #Stratford would debate that.
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MiraMe2🇨🇦
(@Me2Mira) reported
@rexglacer @Rogers Same here; tv goes black, comes back on, jumps to other stations, freeze up, no sound, can't get half the channels that I used to. Day 3. Sick of this overpriced "service".
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GatherStats
(@VIKRAMBAGE) reported
@RogersHelps you are doing nothing ..internet is not working since morning in Brampton area
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♉️ R o b e r t 🇨🇦
(@roberttbrown) reported
Holy **** @RogersHelps I can’t even watch my tv when the screen goes off and on and the audio aswell. Get your ******* **** together, can’t believe we pay so much for this crap
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CONSERVATIVE🍊
(@paolam1973) reported
@Rogers You lost lots of customers because you chose to keep incompetent “technicians” and your service has always been ****
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Laura Cassano
(@cassano_laura) reported
Hey @RogersHelps Please let us know what is happening with IgniteTV. Service is terrible in the GTA. What is the ETA for resolution?
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Chaz
(@Chazx596) reported
Thought I could contact @Rogers about how my internet & television service is still slow & choppy 3 days later but attempted to use their app. How silly is me to think that would work. Have to waste time calling them tomorrow I guess. @Bell_Aliant will likely get a new customer
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Jonathan Jamieson
(@JRebellious2018) reported
@Rogers what's up I sent you a DM about my ignite TV still not working correctly cutting in and out asked about an update gave my location and you can't bother to respond even after you tell customers just send us a DM..... Might have to look elsewhere
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💙⚾️ Kat ⚾️💙
(@KathieC094) reported
@Rogers @RogersHelps is anyone going to acknowledge the Ignite TV issue? Glitchy for 4 days and now completely out but no update from you at all. This is a trending topic so I'm not alone. We want answers. #rogersoutage
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Nicholas D.
(@nickd247) reported
@RogersHelps @Rogers ever since your outage tv service and internet services including ignite tv apps and Rogers ignite web app has been glitchy. Can’t watch pvr shows on ignite, internet speeds are slow and app says sorry something went wrong. Are there issues? #unhappy here
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Kevin Weiss
(@KevinWeiss911) reported
@RogersHelps Still having TV issues. Lagging horribly.
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Robin Levy (she/her)
(@robinmlevy) reported
@RogersHelps Any word for folks STILL without service??? #rogersoutage
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negaar
(@negarrpickles) reported
@Rogers Why is my ignite TV not working??? This is insane after enduring the outage. You guys charge crazy prices FOR What? Nothing works!!!!