Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 20: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Montréal, Orillia, Saint John, Georgetown, Brampton, Edmonton, Mississauga, Oshawa, Kitchener, Vancouver, Woodbridge, Fort Macleod, Calgary and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Orillia |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Montréal |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolé #StillMasking 💉💉💉
(@AcadianAnglais) reported
When is @RogersHelps going to admit that there is a system-wide issue and you cannot live up to your promises of providing adequate service. We've been doing this song and dance for two years now.
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Carter G ☔️
(@FlashGordonCole) reported
@RogersHelps hi Rogers. My internet went out in the middle of the match… I don’t mean to complain but I had 0 issues with your service for the first 5 years but in the past year or so this at least the 4th time. I pay nearly $300/month for cable/internet/home phone…
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Indelible Female 🌻🇺🇦
(@Indeliblefemale) reported
@rogers submitted our $200 invoice to a collections agency, even though the invoice isn’t actually due until next week. That’s the price a company must pay for taking their business elsewhere? Down right spiteful.
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Pineapple Tweets
(@apinea88le) reported
@RogersHelps I didn't think so. Look, just be advised that your marketing company using number 1-855-318-1958 is making calls at a frequency that makes us wish we had the July outage back. Make. It. STOP.
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CanadianHistorySongs
(@CdnHistorySongs) reported
@RogersHelps any update on service issues in the GTA right now?
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੬
(@6ixsr) reported
@RogersHelps oye my wifi been down all day and now my mobile hotspot doesn't work. wtf
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Mazuse
(@mazuse) reported
@RogersHelps For the 4th time your employees have been extremely rude to my mother and 85 year old grandfather about bills that shouldn't exist in the first place. "Well he should have done what a normal person would have done and hung up on them". disgraceful. We'll be switching
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sanuzi
(@sanuzi) reported
@RogersHelps my internet is down again and the issue has not been fixed. Please reply to my dm. Thank you
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kimchi muncher 🇰🇷🇨🇦
(@belliballs) reported
@rogers FIX YOUR ****
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Nicolé #StillMasking 💉💉💉
(@AcadianAnglais) reported
@RogersHelps For the third time in as many days, our internet is down again. It is not a problem with the modem. It's new. As are the lines strung from the pole at the road to my home and within my home...
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April
(@lazyass_april) reported
@RogersHelps Seems internet and cable service is down in Innerkip (N0J) Any restoration ETA?
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Tom Butt 🇨🇦 #IStandWithTrudeau
(@canuck_tom) reported
My brother a lawyer lost a crucial client cuz his @Rogers internet went out today on a Zoom call at a bad time. He was angry, so I told him to calm down, Rogers has big issues but the good folks on the Rogers board are good folks just like you & me (eg. Tory) trying their best!
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Manda Makki
(@MandaMakki) reported
@Rogers Not going to waste my time DM you anymore.I’ve done that in the past and it never resolved my problems. Time to switch to another carrier
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CanadianHistorySongs
(@CdnHistorySongs) reported
@AcadianAnglais @RogersHelps I’m in Toronto and having problems, too. 😢
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Tanya “Lizbeth”🇨🇦🏳️🌈🦋
(@Lizbeth2BBfan) reported
@RogersHelps pls help. Wifi, ignite and home phone have been out for over an hour. I’ve reset and it did nothing.
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Nicolé #StillMasking 💉💉💉
(@AcadianAnglais) reported
@RogersHelps I know that poor little New Brunswick is not as important as T.O., but come on... people have work/school to do.
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Rob Gardiner
(@bobbigeeee) reported
@RogersHelps It’s now the 22nd and still no tv. How do I track the shipment? I’m paying for a service that I’m not receiving.
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Pineapple Tweets
(@apinea88le) reported
@RogersHelps I'd rather you share it with all of us and, perhaps, explain why I have to take action to opt out of something that I never opted in to so that I do not get constantly pestered with phone calls.
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Matt Sturges
(@sturges99) reported
@RogersHelps Glad Elon hasn’t killed twitter yet so that I can tell you your internet service in Guelph sucks.
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patrick
(@unrealpat) reported
Without @RogersHelps ignite internet today since about 10am. Rogers support reps offered no ETA for fix. (Toronto Danforth area)
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🇮🇹 °o° Anthony G °o° 🇨🇦
(@gullo_anthony) reported
@RogersHelps @Rogers Is there anyone to report this issue to? I would also like to disable the Power saver/screen saver. This should be an available option.
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Scam Detector
(@ScamDetector) reported
@zorbsie @RogersHelps Glad to see that you already received a response from them. In addition, with the grammar errors in this email, it is a red flag that you would often see from fake emails. Hence, it is best avoided.
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patrick
(@unrealpat) reported
@RogersHelps @canuck_tom Reaching out hasn't been helpful. For me, a Rogers rep confirmed there was an outage (been so since at least 10am today). Couldn't offer any ETA of a fix or explanation of the outage.
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Manda Makki
(@MandaMakki) reported
@Rogers your service is garbage! Always has been! You bring down the entire neighborhood until 3:00 pm without notifying anyone??
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Andrew Coppolino (he/him) - World of Flavour
(@andrewcoppolino) reported
Yet another day-long @Rogers Internet problem ...
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Mike Teschke
(@mikeophive) reported
@Rogers #rogers internet down again in Kitchener N2H. Definitely not reliable. So frustrating!
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Tom Butt 🇨🇦 #IStandWithTrudeau
(@canuck_tom) reported
@GTAheritage @RogersHelps Digs at the integrity of Rogers aren't necessary! There's serious issues at every level, but they're good people. My brother was mad @rogershelps told him on the phone there was "maintenance in the area" and no other details or notice but again I told him they're good people.
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Vanessa Kelly
(@VanessaPFK) reported
So @Rogers refused to send out a tech to fix a problem unless we "upgraded" our bundled package. We were told new package would cost the same (it's more $$) and that it would be "better" (it's worse) Can't log into our account and lost channels like @PBS. @Rogers, you stink.
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DMartin
(@DrDDOM) reported
Seriously, @FidoSolutions @RogersHelps you're down again? At least you're consistent
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Nicolé #StillMasking 💉💉💉
(@AcadianAnglais) reported
@RogersHelps Fix the issues or risk losing what few customers you have left around here, because I know they be switching.