Rogers Outage

Is Rogers having an outage right now?

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 Problems detected at Rogers

Rogers problems in the last 24 hours

Rogers Outage Chart

August 23: Problems at Rogers

Rogers is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(67.45%)
Phone
(9.20%)
TV
(8.87%)
Wi-fi
(5.83%)
Total Blackout
(4.61%)
E-mail
(4.04%)

Rogers Outage Map

The most recent outage reports and issues originated from Toronto, Stouffville, Orangeville, Oshawa, Campbell River, London, Markham, Stittsville, Richmond, Vaughan, Montréal, Mississauga, Ottawa, Newmarket and Brampton.

Montréal Internet
Toronto Internet
Toronto Internet
Toronto Internet
Toronto Internet
Toronto Internet

Rogers Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • cdnbeer Cody Lobreau (@cdnbeer) reported

    @RogersHelps I had a few friends all have the exact same issue, not just to me, but to others as well, all on Rogers. But it seems to be working again now

  • hockeygirl9187 Is it October 3rd yet? 🐧⚡️ (@hockeygirl9187) reported

    @Rogers 🤝 @AppleMusic Wifi down this item cannot be played Me being unable to listen to lover

  • Fitzmary Mary Fitzpatrick (@Fitzmary) reported

    @RogersHelps Regrettably switched to Ignite thinking it would be much better than cable. After 4 days we had to contact Rogers as it was showing error XRE 03090. Customer service couldn't fix. So they send someone out. Said he couldn't figure it out. SO frustrated with ROGERS. 👿

  • NelleSimmons Nelley; 💚🖕 (@NelleSimmons) reported from Vaughan, Ontario

    Tell me how I have a credit hit from @Rogers and I have never been a customer nor have I ever wanted to be... So how the hell do I have a hard credit inquiry from them.... Such a scam.

  • RossiSangria David Wolf (@RossiSangria) reported

    @RogersHelps My internet has been down the entire day, I’m at North York, Vaughan/Thornhill area, fix please.

  • hassanrizwan10 Hassan Rizwan (@hassanrizwan10) reported

    @RogersHelps hello my internet is being weird! Plz help

  • Am_I_A_Lion Ron Whelan (@Am_I_A_Lion) reported

    @RogersHelps Rogers internet down

  • bluelights2011 Leon (@bluelights2011) reported

    @RogersHelps why is my Rogers internet down rn

  • JRHS77 🇨🇦Mara🇨🇦 (@JRHS77) reported

    @RogersHelps @Wong_tjwkixs That's a crock of shit. We still have no internet!!!!!!

  • JRHS77 🇨🇦Mara🇨🇦 (@JRHS77) reported

    @RogersHelps Bruh, we've been down since 10 am!!!! Wtheck are doing to fix this crap!!!! I told my landlord NOT to go back to your guys because of shit like this that happens AAAAALLLLLLLL the time but he didn't listen to me. Ugh.

  • IAmMoneyyb moneyyb (@IAmMoneyyb) reported

    @Bell you guys have the worst customer service, making my switch to @rogers. They are 10x better than your services and your trash packages

  • hhandyman_ ur gf's fav. drug (@hhandyman_) reported

    Had a terrible experience with @Rogers after being a client for 10+ years... it is what it is...now it is time to move on

  • Mazchete Mazzy (@Mazchete) reported

    @RogersHelps With the speed that the internet connection slows down after using 10GB of data on your “unlimited” plan, you might as well go back to gouging us for extra data when we go over. #worsethandialup

  • canucksboeser_ nucks’ boeser (@canucksboeser_) reported

    @VacinityVancity @CanuckNationBC @CanucksComic @Rogers @TELUS same everywhere i go i always had 3g and never lte. i would randomly get no service and service back and fourth

  • ShelleyACook Shelley Cook (@ShelleyACook) reported

    Hi @Fidomobile/@FidoSolutions I keep getting phone calls from a collection number (1-888-288-2106) about my account... Except I've never had an account with you. The operator couldn't find me in your system (because I've never had a phone with you) & transferred me to @Rogers.

  • MatGrieve36 Mat (@MatGrieve36) reported

    @Rogers been with you guys for over 20 years and honestly I'm done. Worst service ever. Switching to Bell.

  • Alynnjohnston Lynn Johnston (@Alynnjohnston) reported

    @wendyfraser10 @Rogers Oh Rogers. As if I haven't been down this path already, to no avail. The lines are still an exposed safety hazard and nobody had returned to do anything about that. The internet is still mostly down. So there will be no PM because it does no good.

  • AnthonySutalo Tony (@AnthonySutalo) reported

    @Bell @Cogeco First one to offer me a gigabit home internet plan wins my money for the foreseeable future. (Fibre to the home installation preferred, willing to pay to have it done) @Rogers Y'all are my first choice but don't even offer service in my area :(

  • Brianna_Lynn43 Brianna kelly (@Brianna_Lynn43) reported

    @Bell_Support off to the mall to cancel my services and go back to @rogers. They have a better plan

  • nucksnews Ahmed Al-Mudaffer (@nucksnews) reported

    @JohnnyMorin @RogersHelps It’s just classic Rogers, I’m with Shaw at home and it isn’t even that bad

  • JohnnyMorin Johnathan Morin (@JohnnyMorin) reported

    @nucksnews @RogersHelps I just wanna try out some builds so when 2k20 comes out I know what to do But the worst is coming home and not being able to do **** all I called support. And they just said hopefully it comes back soon Wtf kinda service is that

  • LondonOnLogic J.M.Cousins (@LondonOnLogic) reported

    @Real_Sutherland @RogersHelps Their secondary resale partners are obviously having problems with them too. We've lost service several times in the last few weeks too.

  • nucksnews Ahmed Al-Mudaffer (@nucksnews) reported

    @JohnnyMorin @RogersHelps That’s terrible, but the nba 2k20 demo sucks so it’s not worth the download lol

  • JohnnyMorin Johnathan Morin (@JohnnyMorin) reported

    @nucksnews @RogersHelps New nba2k20 demo out. Can't play. New fortnite update. Can't play But more importantly working from home and eating my phone data cuz I have no wifi Then coming home from 4 rehearsal and can't even watch Netflix or anything to unwind. Rogers sucks

  • JohnnyMorin Johnathan Morin (@JohnnyMorin) reported

    @usnotu @RogersHelps I remember they locked my phone account due to an unpaid bill. And wouldn't let me take off my data plan. So every month I was paying for data I never used. So my bill just racked up so unnecessarily high esp since I wasnt even able to use my phone.... Crooks

  • followchantal Chantal (@followchantal) reported

    @RogersHelps Rogers can’t even fix our online account 5 months later and sent two techs who are third party and unable to fix things. If we had fibre to the home like we were told when we bought we may not have as much of an issue!

  • mgalipeault Mikaël Galipeault (@mgalipeault) reported

    @TechDadio @journeydan @TELUS @Rogers No, with any network with RCS capabilities. But as Rogers was the only provider in Canada, it was only between Rogers/Fido customers until now.

  • JohnnyMorin Johnathan Morin (@JohnnyMorin) reported

    @andlovesomemore @Rogers @RogersHelps It's been 3 days now with no internet.. This is unbelievable.All I got from tech was " we hope it's fixed soon". WTF 3 full days no wifi. Trying to get work done at home. Almost over my data on phone... Unacceptable. Get this fixed..... It's 2019 dammit shouldn't take 3 days

  • linnyb089 lindsay bathe (@linnyb089) reported

    @Rogers - super disappointed in customer support today. My phone was hacked and they opened a fraud claim but nobody can tell me when they will call or what information was taken. I talk to customers and employees through that number. I am on vacation with no phone and no answers

  • nucksnews Ahmed Al-Mudaffer (@nucksnews) reported

    @RogersHelps Haha I just can’t stand having my calls constantly dropped, and my service constantly going to 3G

  • MartinDoyle617 Martin Doyle (@MartinDoyle617) reported

    @terrator @TorontoStar @JohnTory @Bell @Rogers Or Toronto Hydro or Toronto Water. City workers are just as bad.

  • Nahyan Nahyan Chowdhury (@Nahyan) reported from Toronto, Ontario

    The most BS internet, #Rogers, has been out for almost a whole day. On a day my son’s home sick and I’m “working from home”, no internet or TV. Better fix this shit asap @RogersHelps

  • IZylusI Izy🍭 (@IZylusI) reported

    So my internet's been cutting out almost frequently for a while now, and today it's cut out 3 times in the last half hour or so... @RogersHelps It used to be perfectly fine

  • PuddyTheSauce Puddy (@PuddyTheSauce) reported

    @TAYSTEVENS @HardKnocksHBO @RogersHelps If you can get an HBO Go or HBO Now login, you can set up a free VPN online. I did that when I was out of the country and needed my Game of Thrones fix. Worked great!

  • aaronroyce13 NoNoNo Dig Up Stupid (@aaronroyce13) reported

    @Rogers my internet is not working is there some kind of service outage in the rajah st area

  • andlovesomemore Stephanie Austin (@andlovesomemore) reported

    @tricheosorio @RogersHelps Same here! I live just north of Y&E. Such a long outage with no explanation or time frame of resolution. I've definitely blitzed through my phone data now without any home WiFi...

  • sborch6587 Scott R Borchert (@sborch6587) reported

    @Rogers To everyone I know, cancel your Rogers service. I used to think @Bell was bad but all my neighbors who have them don't have the amount of problems I have. Maybe we can make Rogers understand how horrible they are! 3 days and no TV or Internet & it's all ok with Rogers!

  • sborch6587 Scott R Borchert (@sborch6587) reported

    @RogersHelps Now into day 3 of no TV or Internet!!! No date on when will be fixed and expected to be happy about it!!!! I NEED MY SERVICES UP AND RUNNING. HOW CAN I RUN MY BUSINESS WHEN I DONT HAVE ANYTHING!!!! MY BILL IS PAID ONTIME EXCEPT IM PAYING FOR NOTHING!!!!!!!! HELP!

  • CachedTweet Techno (@CachedTweet) reported

    @ShawInfo @Shawhelp I would never have guessed there was a company I would be more annoyed by than @Rogers @RogersHelps but hot damn y'all are overachievers. #NationWideOutage #ComePickUpYourTrash

  • JimmyKane25 James Kane (@JimmyKane25) reported

    More cable issues in Brampton again, ongoing issues, tv constantly freezing and glitching on all channels, no one seems to figure it out after constant different subcontracted workers come out to check issue. This has got to stop! @CRTCeng @Rogers @CRTCHearings

  • glott77 kevin gangloff (@glott77) reported

    @RogersHelps We are on day 3 of continually interrupted service. All services. Please advise why and please ensure our account is being credited. DM sent again. #orillia

  • VacinityVancity What Would Botch Say (@VacinityVancity) reported

    @CanuckNationBC @CanucksComic @Rogers They ****** me around a long time ago. I switched to @TELUS and haven’t had a single problem

  • CanuckNationBC CanucksNation4Life (@CanuckNationBC) reported

    Holy **** what a joke @Rogers is! Been a loyal customer since 2006!!! Time to take my hard earned money and buisness elsewhere! **** YOU @Rogers

  • StephenMill Stephen Mill (@StephenMill) reported

    @RogersHelps Then figure it out. Go spend time in @lululemon or @patagonia or @Arcteryx or @Apple to learn about customer centric companies. My account includes 4 phones, home internet, and cable. I’m DREADING having to call your customer service. Your online CHAT SUCKS.

  • leafsweetie Kathy (@leafsweetie) reported

    @RogersHelps I was able to login. It appears I have it. Would've been nice to know this years ago lol

  • NitricRips Rips (@NitricRips) reported

    @rogers your internet is SHITTTT literally ******* SHIT I was in a ******* tournament and die cause it ******* LAGS EVERY 5 MINUTES YOU FUCKIKG SHIT COMPANY

  • aaronjdavidson Aaron Davidson (@aaronjdavidson) reported

    @RogersHelps No need for a DM. Thanks anyway. I have given ample opportunity to resolve the issue. And I’ve already wasted a couple of hours on the phone. I was told they cannot help. Moreover, they said that I am stuck with the equipment. I only wanted my previous hardware and service back.

  • mstankowitsch Mike Stankowitsch (@mstankowitsch) reported

    @RogersHelps I’ve spoken to 7 people, spent 3 1/2 hours on the phone and still don’t have a new router at my home after a week and a half to address our wireless issues. #JustWantaNewRouter

  • chelleatlarge chelle (@chelleatlarge) reported

    There is nothing worse than cancelling your services with a horrible company like @Rogers and then they still try and call you from 866 or 804 855 numbers and try and sell you shit and they give your number to other people

  • broletmelive Charlie (@broletmelive) reported

    @rogers bruh this unlimited data ain’t shit might as well cut me right off

  • nickd247 Nicholas D. (@nickd247) reported

    @RogersHelps Power is fine think it’s a signal issue other boxes are ok in the home just this box

  • terryrandell terryrandell (@terryrandell) reported

    @Kieran_Smith @Rogers I messaged customer service online, the website version of @RogersHelps , but there seemed to be very little they would do beyond suggest a more expensive plan haha. No caps. I would go from 100 mb/s to 1 gb/s download & upload of 8 mb/s to 1 gb/s. The shift is significant.

  • terryrandell terryrandell (@terryrandell) reported

    @Kieran_Smith @Rogers I messaged customer service online, the website version of @RogerHelps, but there seemed to be very little they would do.

  • jennniferjoy jnfrjy (@jennniferjoy) reported

    @RogersHelps And every time I’ve asked how the service can be improved, I never get a direct answer. Clearly, there is no way for the service to improve, so it’s time to find a new provider where we’re not paying an arm and a leg for services that don’t work half the time.

  • jennniferjoy jnfrjy (@jennniferjoy) reported

    Dear @RogersHelps, you will be losing a loyal customer of over 15 years by the the end of the week. The fact that we’ve had to call in for technical issues about 5-6 times, maybe even more, over the past 2 months is ridiculous and unacceptable!

  • CharlesDieu Charles Dieu (@CharlesDieu) reported

    @RogersHelps Closing in on 13 yrs as a Rogers Wireless customer. Your system tries to run up a $1770.85 data roaming charge on me & your reps don’t even try to investigate the timeline of dates, usage, and consent. Everyone. Read the CRTC Wireless Code. Know your consumer rights!

  • k4yd3nn Kayden (@k4yd3nn) reported

    @Rogers it’s 1:15pm my wifi’s been out 7 times today fix your ******* internet

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported

    @RogersHelps Well, I’m not at home right now, but I can confirm after talking to my wife earlier that we have no service

  • lottobaybee 🦹🏿‍♂️ (@lottobaybee) reported

    Why @Rogers have the worse service on the Jane

  • AirAriel777 April (@AirAriel777) reported

    @RogersHelps No. Services have returned. Other days there wasn't any service for the entire day. I asked several times to speak to a manager & the live agent refused. She was speaking to the manager. It was back & forth. It was ridiculous. Customer service was absolutely horrible.