Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
Wi-fi (13%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Barrie, Markham, Edmonton, Toronto, Calgary, Oakville, Whitby, Mississauga, Richmond Hill, London, Nepean, Oshawa, Surrey and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Barrie |
TV | |
| Markham |
Internet | |
| Edmonton |
Wi-fi | |
| Toronto |
Internet | |
| Edmonton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Grubb
(@TheRealGrubby) reported
@RogersHelps Shouldn’t take 7 Buisness days to fix an account problem.
-
🏴☠️🏴🫡
(@TimoJiIeecsan) reported
Wtf man my data’s so slow, what’s up @rogers
-
Nneka Atto
(@nnekaatto) reported
Stuck at LAX for the past 2.5 hours, thanks to a @Rogers-styled nationwide outage from @WestJet. Who knows when I'll get back to Toronto?? 🙃
-
Farah F. Maisaloon
(@FMaisaloon) reported
@RogersHelps its been almost two weeks with almost no internet service at my house!! The whole neighbourhood is suffering from this outage in Mississauga. @RogersHelps this is not acceptable. Some of us work from home, take online classes, and can’t even FaceTime our loved ones!
-
Sawan
(@Ahmed_Sawwan) reported
@RogersHelps I sent the private messages with the 3 tickets I opened and one of them is mistreatment from the customer service
-
Steph A.
(@Steph_A_37) reported
@RogersHelps poor customer service even on the day I am cancelling my cable service. I’m at over one hour waiting for your folks to get it together. Worst customer service EVER!
-
John Zutt
(@JohnZutt) reported
Hey @westjet way to @AirCanada and @Rogers this ****.. you can do better!!
-
Meagan
(@Meggss24) reported
@RogersHelps You could help by having the products in your retail stores and allowing for the customer to instantly get the fix needed by picking it up and doing the exchanges in store, instead of having to wait for it to be shipped to them in 3 days and then shipping back my return
-
🏴☠️🏴🫡
(@TimoJiIeecsan) reported
@charbon92i @Rogers Bro gotta call customer support what am I paying unlimited data for
-
Avinash Gopalakrishnan
(@AvinashGopalak1) reported
@Rogers @RogersHelps With all due respect why does your service suck? Your customer service is bad and cant provide that you promise. I have major issues with your services and. You guys have messed my bill. Looks like you are stealing our money and not responding to me via call
-
Jack-A-Roe
(@ryanrdt) reported
@RogersBiz It didn’t help their share prices.
-
Bonnie Lee
(@stitchlady) reported
@RogersHelps I called tech support.
-
deep deep
(@deedeep77) reported
@Rogers ultimately worst service, i,ve applied for rogers internet service, its been 5 days since i've recieved my router but no service came to install it, i've paid for the service but still there is no response. I am contacting the rogers booth, but no response. #poorservice
-
Patel Dhruv
(@__dhroov) reported
@anieganjoo @Rogers Same problem they fraudlent activities has been fatched from your account though I have not don such a thing the account suddenly got freezed also they are not verufying my documentary this is really hactic how they cannot verify
-
wolfhsch
(@wolfhsch) reported
@Rogers Unbelievable, I wanted to switch my phone to Rogers but the help from customer service LiveChat is so bad that I changed my mind. Contact me by DM or I will switch to Telus tomorrow
-
Sawan
(@Ahmed_Sawwan) reported
@Rogers @RogersHelps The Internet has a problem since 43 hours and no ETA as it is in my area , opened 3 tickets and are useless. customer service disconnected the chat because I asked a duty manager to call me for explainasion , bad service and bad customer service
-
Dessyy
(@oxDessyxo) reported
Nvm my internet went out lol @RogersBiz plsssss fix ur internet
-
jamescormier
(@jamescormier69) reported
@RogersHelps Thanks for the reply; I haven't checked yet today but to answer your question I'm connected directly to the modem/router with CAT6 The Modem is about 4-5 yrs old, perhaps an upgrade might help?
-
A
(@aemck26) reported
@RogersHelps Again your service is out! What is going on!? Calling Bell in the morning. I’ve had enough!
-
Benjamin Ferguson
(@ballisticpantz) reported
@RogersHelps Logging into website with same info put me thru no problem
-
Jeff Estrela(Jeff E)
(@JeffFree) reported
Rogers @Rogers your Internet service is killing me right now, the only reason I'm still with you is because there is no viable alternatives, my bags are packed and by the door.
-
LallyA
(@LallyAd) reported
@RogersHelps Hey rogers is your service having an issue in my area when I call my cousin from my phone it sounds like a robot.
-
wolfhsch
(@wolfhsch) reported
@Rogers How about investing in your customer service?
-
🏴☠️🏴🫡
(@TimoJiIeecsan) reported
@RogersHelps It’s extremely slow when I’m out and about and sometimes doesn’t work at all
-
Sullivan Cattleford
(@fearless504) reported
@Rogers it's now been 4+ months, you still haven't fixed my issues. After your nation wide outage you talk all about winning back customers trust🙄. Yet you won't be rebuilding a tower damaged by a tornado until next year. Still waiting for the supervisor callback I was promised
-
RogersHelps
(@RogersHelps) reported
@some1ON3 Hi there, we received your DM and tried to respond in DM but unable to do so because you're not following us. If you still require assistance, please follow @rogershelps and a DM to that handle. We're here to help.
-
Cheryl Benson #SavingCheryl
(@cherylbenson) reported
@RogersHelps Check your DM‘s my internets been off all day still not working
-
Ana🤍
(@anieganjoo) reported
@RogersHelps Well, I am trying to get in touch with the small business team regarding getting the charges on my wireless bill fixed for a fraud (confirmed by your team). 7 calls to the support team with over an hour long hold times and still no resolution.Time to move on to @TELUS @Bell
-
derek🇨🇦
(@derelict132529) reported
@RogersBiz , I am sick of taking calls from your sales agents, offering me service at half of what I am currently paying, and then hanging up on me when I say I’ll take it!
-
Mike Grubb
(@TheRealGrubby) reported
@Rogers @RogersBiz what a joke, existing customer at home and Buisness, ported phone lines to new account, tried to upgrade device. Nope. wasted close to 5 hrs sitting in the store. Now saying 7 Buis days to fix an account problem. Not to worry will be better after the outage 🙄