Rogers Outage

@Rogers Tried to self install ignite. Techs were rude. Bad experience.

@Rogers Rogers is despicable. Worst utterly greedy company out there. Numerous daily calls over a bill charged to me after I cancelled my service and returned equipment. This during a global pandemic. Gotta grift the cash. Shame on you.

@RogersHelps I've been having very slow internet this week, especially with my upload speed, which should be 30 mbps, yet I'm only getting 5.22 right now. Not the type of service I'm paying money for.

Please @RogersHelps get him a better connection. Our Zoom meetup tonight was a failure bc of his connection! Awful! Painful in fact for the rest of the people on the call. Please get this sorted out ASAP ! @bikemitton

Hi @RogersHelps ! Our internet, cable and home phone package (which we’ve had for two years) bill came in this month at more than double the price with no explanation as to why. We haven’t done anything different. We have been calling help lines but no answer.

@RogersHelps Big problem with internet connection last 2 day

@RogersHelps Any other advise because mine has been terrible lately

@Rogers can u guys PLEASE FIX the internet. ITS SOOOOO SLOW

I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things.

I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things out.

@RogersHelps I don't see anything on there to help customers. Rogers is billing their customers in advance during this pandemic #unhelpful #NoGood #Sad #Change #legal #illegal

@cdnbeer @RogersHelps He wasn’t even rude, just useless

@gobo Sounds like my experiences with @RogersHelps not only as a customer.. but also as someone who has sold their products/services. RBC must hire the same people. Rogers has some INSANELY rude staff who aren't there to help, they are there to take as many calls as possible

@Rogers @foodbankscanada What’s sad is in my city Transit has been shut down and I can’t walk to any open food banks. Im basically sitting here and starving

@Rogers You are still gouging your customers on long distance fees. Stop acting like you’re trying to help during this pandemic. Joke of a corporation here @Rogers

@patterballs @Bell Here in BC I’m happy to say that I’ve had good customer service from @RogersHelps . Seems unlikely, I know, but we’ve been with them for ten years and it’s been good.

Yep it’s official @rogers is the absolute WORST isp in the ******* world.

@RogersHelps hi there I have been having some internet problems for nearly 24 hours my wifi threwy house is poor as well even on my ethernet cable connection the upload Mbps is reporting no higher then 3-4 as well as on my wifi wondering if you can give me see help

@RogersHelps 4 but that shouldnt matter just fix ur shit im tryna do my school work

@Rogers connection issues for 3 weeks. Internet is completely down. Paying for the most expensive package and getting 8.5 megabytes, supposed to be getting a gigabyte. On hold waiting for a rep, wait time is an hour. Supposed to receive a modem via UPS. #nothappycustomers

@WesGallant @Rogers Rogers home system also sucks right now !

no support @rogers call go on line, go on line says to call...right!

@RogersHelps my amazing service is down again, 2nd time this week and 158th time in the last 4 months. Unreal.

Thanks @Rogers @RogersHelps for not helping out a loyal customer (since 1992) during this time period.

@RogersHelps I followed up with Telus and apparently there is an issue accessing toll free numbers. I tried again and I was able to access your number. Needed to sort an account issue. On the cable/internet side, thanks for keeping me connected. Stay safe!

@RogersHelps my sis swapped 2 Roger's from Virgin, a HUGE mistake. Other than internet & wifi getting dropped multi time per day its now been out for 2 days. I called tech and they say the topical answer " looks good on our end" I am sick & tired of Rogers, fix the damn problem

@RogersHelps Hello, I can't connect to your main support line. Busy signal. 1-888-764-3771

@RogersHelps Hey Rogers im having issues with my internet. Not working well at all. Really slow. An you check it out for me. Thanks

@RogersHelps But you're not missing the opportunity to grab an extra $15 so that I can maintain "max speed". Fwiw, our max speed was awfully slow yesterday. I'll just keep my $$$ and call @Bell

@Saskatoba @Bell @Rogers So I replied that I would pay them what I owed but that I never wanted to hear from them again, and that they could go **** themselves. I've never received a letter of solicitation from them since.

@Saskatoba @Bell @Rogers I don't know about Rogers, but I left Bell in 2014 after six years firmly determined that I would NEVER have anything to do with them, and I haven't. In fact, after I left that company as a customer, they claimed that I still owed them money....

Same here. Now is not the time for this outage. Why is this happening @RogersHelps

So I message @RogersHelps to ask if there's an outage in my area, give them the area I live in and they won't tell me if there's any outtages without my account info. Don't worry I just checked how many people are tweeting at them, yeah there's an outage but they won't tell ya 😂

@RogersHelps home/residential internet has been down for 30 mins. now .. no live agents available.. no phone line agents available.. tell me why should I keep paying my bills for internet.. K1T 0L1

@Rogers Slow Internet !!! It keeps turning off and I keep having to reboot the modem every couple hours! I called your +1 855 863 5386 number and they said hold time is between 45 minutes to 1 hour! I’m just waiting for @Bell_Support to install Fibe in my neighbourhood.

@RogersHelps internet is down in Etobicoke

@Rogers internet is down in Etobicoke

@RogersHelps Plz help, internet down again, really need to finish this assignment 😩

@RogersHelps I’m honestly loosing my ******* mind with the service Jesus Christ

@RogersHelps is the wifi down or something I’m honestly losing my mind with Rogers

@brittanyanneh_ @Rogers bell ALSO sucks tho

@Rogers My home internet is super slow right now. Won't go over 30mbps

@RogersHelps Seems my neighbours & myself are having severe connection speed issues 5mbps when we are use to getting 100+ Knollsbrook area of Barrhaven (Ottawa) thought you guys should know.

@Blurg5 @divabarbieyyc @Rogers That's not right. I hope they fix this properly.

@Rogers A friend of mine called to get the new service of ignite like I have, told there was no self install. What’s up.

@Rogers It would be nice with all the money Rogers makes off our backs to give every service a 1 time fee reduction of 50%. Now that’s caring

@DanaMcCauley @RogersMobileCa @kyleseeback @Rogers Exactly. And the only internet solution we have at our place cellular.

@Blurg5 @Rogers Email them with your concerns and follow up with a request to speak with someone who could address them. The front line service people generally have little authority.

@RogersHelps Tv signal was buffering frequently causing pauses. It seems to have cleared now.

@RogersHelps Yes within our whole household. Rebooting the router didnt help. It is weird that it is only Wednesday evening. I appears to have just come back. I will reply again if it drops again

@Claysthetics @MarkGadomski1 @Ammastus @RogersHelps I've made it work but sometimes the network drop percentage can be 20% or more. It's completely random. I bascally can't play ranked in some games because when the upstream lags, i lag in game. When not streaming its fine. I've had my ping in r6 jump to like 300

@MarkGadomski1 @Ammastus @RogersHelps @Claysthetics I've been having issues since middle of January but only happened at 9pm, now its every day. Makes streaming like impossible sometimes

@Druk_RN @RogersHelps Rogers is complete ass. I can't stand this shit. Terrible for gamers

@Rogers not that the internet is just not working. How convenient that we also are about to hit our 1 year anniversary and are losing our ‘discount’ from signing up... absolutely useless

@Rogers waited on hold for 40 minutes for the guy to tell me that the devices I have connected to my internet are the problem.. and that I need to pay MORE money for a new plan and that’s why my internet hasn’t been working today

@RogersHelps Not just a me issue... Friend who's playing in Bradford on Rogers had the exact same lag spike as me. My entire connection became useless... Wow barely updated, my son dc'd from xbox, and even twitter couldn't update. Definitely a Rogers issue.

@RogersHelps Don’t be polite with me. YALL KNOW THE ISSUE. Internet is absolute garbage. Slow, cutting out all of that

@joesasmexy @Rogers @RogersHelps i am having the same problems. was working like 3 hours ago.

@MarkGadomski1 @RogersHelps @Claysthetics Yeah, its apparently the best they have too, they usually crap out after a few months

@RogersHelps @IKnowYouItIs Something is happening to rogers everywhere. I am by the Toronto Zoo area. seems to me all of rogers is slowing down. or having problems.