Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Stittsville, Calgary, Vaughan, Victoria, Penticton, Vancouver, St. John's, Halifax, Ottawa, Stettler, Barrie, Montréal, London and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Internet | |
| Stittsville |
TV | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| Vaughan |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Vanity
(@ExiIedVanity) reported
@RogersHelps I DM you guys everytime and nothing changes... Fix the issue or i'm changing providers.
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Vikram Sinha
(@niwevicky) reported
@RogersHelps Is internet connection issue resurfaced again in Parkway Forest Drive area in Toronto,North York ON?
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Dark Skin Beyonce
(@MissShanay) reported
@RogersHelps is anyone internet down in the Toronto area is? Because wtf 😭
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AP
(@Snoop__P) reported
@RogersHelps And fyi that info on the site not helpful because I'm not where near that area and having internet issues.
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Ayaz Abdullah
(@TheAYAZ_) reported
from
Guelph, Ontario
@RogersHelps whatvis the ETA to restore the internet service back in N1G ( Guelph ) its outage since noon ... there should be come SMS communication for the updates from Roger's side .
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moe jiwan
(@moejiwan) reported
@RogersBiz hi there #currently overseas and unable to make long distance calls back to Canada … I’m advised I have to call you. But here’s the issue … I can’t , pls help
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AP
(@Snoop__P) reported
@DuganRegina @RogersHelps Outage in northern west end of Mississauga too. It's a annoying when rogers keeps asking for account. There's somewhere you would be able to literally see service is down in an area and send out info about it
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blackmantroy
(@blackmantroy) reported
from
Toronto, Ontario
@davesbarnett @Rogers @Sportsnet I'm having the same problem
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Dave Barnett
(@davesbarnett) reported
@Rogers UH YES I AM. AND I'M NOT PLEASED. Also it was giving me issues during the Raptors game last night
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Misty
(@69Mistyy) reported
@KevyBhoy79 @RogersHelps @Rogers It is down for me
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Kevin P.
(@Kpersad2K17) reported
@RogersHelps We just experienced an outage in the MIE postal region of scarborough. Please help.
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farzad
(@CobhamLads) reported
My Rogers internet been down for 20 mins now come on @Rogers
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Vikram Sinha
(@niwevicky) reported
@Rogers is internet connection issue resurfaced again in Parkway Forest Drive area in Toronto,North York ON?
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nixon
(@nixonwastaken) reported
I swear @Rogers Customer service sucks, they know it.
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Barby J
(@BarbyJ3) reported
@Rogers I have to say, being a loyal customer for 35 years, so disappointed in their “roaming like Home” so called awesome plan. Make sure if you’re going away, check your cycle date so you don’t get burned like I did
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LizzyTheNoob🇧🇻
(@NoobLizzy) reported
@ExiIedVanity @RogersHelps Are there other internet providers in your area that you could switch to? I see you often have problems with your connection. I know what its like. Hope you find a better solution soon!
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carlos suarez
(@bukro_03) reported
@Rogers you guys needs to train the costumer service better, we got a phone call with a promotion to increase our data on our family plan and I had the international plan as well and now I owe this bs of company more then 700 because the costumer representative never told us
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mikhailovna
(@delphic1323) reported
@Rogers tried to reactivate my phone in person, on line and via phone. 4 hours later, you still can't seem to manage it.why would I hv confidence in your service, canadian-based or otherwise.
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lostandmatthews
(@lostandmatthews) reported
@batandb @stephen_burtch @Rogers PS4 is so slow. Use anything else
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Colette Annetts
(@ColetteAnnetts) reported
@RogersHelps any more info on Waterloo outage. My phone finally has limited internet ( says note when I try to go to any site) and when I jump using my phone to laptop and try to go to a website the message is can’t detect a cable signal.
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👻Plague Ghost Coast to Coast👻
(@melisusthewee) reported
@RogersHelps Are you able to provide some sort of ETA for the Mississauga area outage? All your website and virtual assistant will say is that "we're working on it."
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FAN
(@batandb) reported
@stephen_burtch @lostandmatthews @Rogers Chromecast kinda sucks too lol. Appletv is where it’s at!
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Vanity
(@ExiIedVanity) reported
Welp had to cut the stream short as my internet is shitting the bed AGAIN. @RogersHelps why do i continue to pay for this garbage service? When will you guys actually do something to fix this
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AP
(@Snoop__P) reported
@RogersHelps @Rogers network issues in my neighborhood AGAIN! been complaining about it for over a year and nothing has improved. Constantly calling in and complaining, services crews sent out often but nothing changes. Just frustrating. What the hell are we paying for
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AP
(@Snoop__P) reported
@RogersHelps Churchill meadows Mississauga I don't need to dm you...have your systems work better. Why pay for such horrible unreliable internet
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AP
(@Snoop__P) reported
@RogersHelps Look at that still having network issues. Called in and complained and they looked at the area and what do you know...network issues for the entire area.
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lostandmatthews
(@lostandmatthews) reported
@stephen_burtch @batandb @Rogers I had the same issues w ps4 app and drove me nuts. Good luck.
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Dave Barnett
(@davesbarnett) reported
AYO @Rogers @Sportsnet how you gonna block my app from seeing the Leafs if I LIVE IN THE GOD DAMN REGION?!?!?!?
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pierf1
(@FiorinoF1) reported
@Rogers **** you. Fix your ****.
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🥪 sandwich
(@a_boss_sandwich) reported
@Rogers In all my decades hating cable companies in the US, I can honestly say that never once did one of those reasons include "spam calls me daily trying to upsell me things". Why would you do this until customers are so angry they have to ask to be put on a do not call list?