Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Montréal, Scarborough, Osoyoos, Oshawa, Toronto, Guelph, Cambridge, Calgary, Ottawa, London, Newmarket, York, Edmonton and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Scarborough |
TV | |
| Osoyoos |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
BROMLEY 🇨🇦🇨🇦
(@ITZBromley) reported
who do i talk to about @rogers really bad internet not calling the support like this is crazy you pay all this money and they don't deliver what you ask for like what ******** seriously you are sooooooo bad
-
Murless
(@Murless) reported
@RogersHelps how long is an acceptable wait time before you serve a technical support request? Asking for a friend called "NPS". #serviceisbrutal #alwayswaiting #hiremorepeople
-
Jeff Hershberg
(@LawyerToronto) reported
@RogersHelps That was me. Thanks for getting back to me. I’ve learned online is better than phone for contacting customer support.
-
Shitij Malhotra
(@Rickymalhotra1m) reported
@RogersHelps on hold for 45 min to talk to customer service agent to sort something which cant be done online
-
Kadi Kaljuste
(@KadiKaljuste) reported
@RogersHelps don’t seem to have any internet service - wifi or television. Please advise.
-
Rigged Jasn
(@RiggedJasn) reported
@Apashe_Music @Rogers But Rogers definitely was one of the worst companies my parents ever went with. I never used Fizz though, I have Videotron though.
-
Benita
(@BKrampey) reported
@RogersHelps all my services are down again, second time in a week! No tech coming until Monday!?! I need the internet in order to work, these service interruptions are now affecting my job! A $16 credit just doesn’t cut it!
-
Jill Oliver-Fox 🦊
(@beautyvixenca) reported
For the 4th time in 3 weeks my cable is out. For hours. @RogersHelps help! I'm sick of this. It's been since 7
-
mthornback (@ 🏡)
(@MThornback) reported
@RogersHelps Honestly, if you guys would review your policy around troubleshooting it would be a good start. Some new homes have Ethernet runs and switches. Especially smart homes. That rep’s attitude is enabled by an ‘I don’t have to give a crap about you’ policy with a narrow view.
-
Marie Porter 🇨🇦
(@OverlordMarie) reported
@canonymous16 @Rogers I was hoping it would help someone else out and that was FAST! So, you also brightened my day!
-
John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Guys i need your help! @RogersHelps
-
Brit-knee
(@britkneeknows) reported
@RogersHelps my Internet is down it’s the third time this week..:
-
Anne Proctor-Counter🇨🇦
(@ayym) reported
@RogersHelps Channel 15 now has a "experiencing technical difficulties" message. Is this a Roger's problem or the network?
-
Marie Porter 🇨🇦
(@OverlordMarie) reported
Shout out to Stephen (Steven?) At @Rogers wireless Burlington mall. Not only did he get us hooked up with a tablet for *nothing*, but he also helpfully informed us that Battlestar Galactica is streaming on Prime. Made our crappy day a lot better. DAMN FINE customer service!
-
sean mclennan
(@seanmclennan) reported
@RogersHelps home internet in fashion disctrict is down...and up...and down. What is the status?
-
Marie Porter 🇨🇦
(@OverlordMarie) reported
@canonymous16 @Rogers I was hoping it would help someone else out and that was FAST! Do, you also brightened my day!
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
Connie Pretula CNP
(@ConniePretula) reported
@Rogers when you want to sell me something you keep contacting me. When I need help there are endless queues by phone and chat and you tell me to go online. I can’t make the change online, that’s why I need a live human to talk to!
-
thefuzyunicorn
(@thefuzyunicorn) reported
@RogersHelps @yveresse_ The wifi ******* sucks
-
Vincent Gilligan
(@gilligans_off) reported
@RogersHelps hey my new iPhone isn’t connecting to the network
-
pumpinpie
(@Elizabe59011225) reported
@RogersHelps Your rogers rep tells me there is an outage in the area yet all my neighbours who are on rogers have cable...Yet another lie. Time to cancel.
-
Stephen Shnier
(@stephenshnier) reported
@RogersHelps I finally connected. Took a very long time. I’m calling due to billing issues which hve now been resolved.
-
pumpinpie
(@Elizabe59011225) reported
@RogersHelps Day 4 with no cable and your technician never arrived. Same lie from yesterday. Lied saying he came and never did. watched the tracker on my iphone and he never even tried to come and never called.
-
Marie Porter 🇨🇦
(@OverlordMarie) reported
@canonymous16 @Rogers I was hoping it would help someone else out and that was FAST! Do, you also brightened my day!
-
buzybee
(@hopechancemix) reported
@RogersHelps : need billing support as you have overcharged me. I can’t get through to a live agent. Been on hold for 30 mins now. Extremely frustrating
-
yveresse
(@yveresse_) reported
@RogersHelps Hey there, is there another outage in my area? My wifi isn’t working again for the second time today.
-
Kate Blair
(@curledupkate) reported
Disgusted by @rogers who are sending people door-to-door IN THE MIDDLE OF A DAMN PANDEMIC.
-
Rigged Jasn
(@RiggedJasn) reported
@Apashe_Music @Rogers So in Montreal, there's this "new" (probably like 3 years old by now) service provider that (as far as I'm aware) allows you to gift data to others, has low rates (8GB data for $48) with data rollover (what you don't use one month gets added to the next), etc...
-
pumpinpie
(@Elizabe59011225) reported
@RogersHelps The only thing I wanted is the cable service I paid for. Done, cancelled.
-
BROMLEY 🇨🇦🇨🇦
(@ITZBromley) reported
@RogersHelps no thank you i have stopped wanting your help a long *** time ago ruining my life 7 years really really really bad internet