Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 12: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Vancouver, Oshawa, Scarborough, Guelph, Winnipeg, Moncton, Langley, Brampton, Richmond Hill, Nanaimo, Edmonton, Mississauga, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 10 minutes ago |
|
Calgary
|
Internet | 49 minutes ago |
|
Toronto
|
Internet | 51 minutes ago |
|
Vancouver
|
Wi-fi | 1 hour ago |
|
Oshawa
|
Wi-fi | 2 hours ago |
|
Scarborough
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps For the maximum amount of data on the plans that you had at any given time still only getting 11 gigs. Was it two gig data notification in 13 years I only approached two kids never mind 55 three times. And yet given this 10 gig nonsense that you offered me I run through that
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Meet Patel (@meetsdhanani) reported@Rogers Can someone help me with the network constantly dropping since the last couple of months? Called rogers customer service but I was in queue for around 90 min and no response.
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Gio (@giovexpo) reported@RogersHelps Please The System Goes Down 24 Times A Day Weak Signal I Get Better Service From My 5 G Phone I Moved It To All Different Locations Maybe Your Unit sis Defective I Keep Getting Billed But Horrible Service
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@StanMikita (@GeorgeSHyde) reported@Rogers you expect me to pay for your **** home 5G
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Palvinder (@ppsgrover) reported@RogersHelps @Rogers I cancelled my Internet Services on 1 June 2026. I received a bill of $11.80 , why? Please cancel this bill. #Rogers #CustomerService
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps I gave up after 2 hours on hold. Horrendous customer service.
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Stinky Man (@LilMoserGaming) reported@RogersHelps Ever since we swapped to the new iptv boxes from original coax cable tv we are consistently experiencing Internet problems and tv lag. We will probably have to call to figure it out, it's beginning to become very frustrating
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Palvinder (@ppsgrover) reported@RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService
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Matt 101® (@MATT__101) reported@RogersHelps I did I never left the chat it ended before is was even able to start chatting with the specialist I've tried 4 time
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kade (@kade817388) reported@Melz1r @Rogers @MarkJCarney i don't get why ever canadian has bad internet am i the only one who doesn't..
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FeeneyBaggins (@Feeneybaggins) reported@MapleLeafs @Rogers Hey we need to be doing better to support the @TorontoMarlies How do we help cheer them on ?!
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Tom Nesbitt (@TomNesbitt19) reported@RogersHelps Thank you for your help I thought it was today my mistake. I'm looking forward to the @MapleLeafs Draft selections ##LeafsForever GO LEAFS GO
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VPD Sunshine (@VPPSunshine) reported@bavedikian @Rogers you need to follow this example. You allowed @FedEx to facilitate a theft of a brand new IPhone. Now you are charging the person who never received it a monthly fee and not holding FedEx responsible even though they gave to a random person.
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Sterling Witt (@BluntButRight) reported@IndubitablyTho @LoveMy7Wood @RogersHelps Yes! Moved from ON to AB and was SO happy with the service. It was night and day. Not any more.
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Kaykay (@kskytte) reported@RogersHelps I spent the last 2 hours without internet, checked online, no outage listed. Contacted the chat and they couldn’t tell me if there was an outage and to call back during business hours. Suddenly internet is back, sounds like an outage to me. So frustrating.
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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Clifford Mathew (@cliffmathew) reported@JonFraserTF @TELUS Isn't Bell and Telus the same network? I have been milked by @Rogers for multiple years before I wised up and switched to Bell. 400+ dollars down to 200+, and much more data.
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Captain Oblivious 🇨🇦 (@60_glg) reported@geo_fed @RogersHelps It sounds like this could be a CNBC thing if Bell customers are having the same issue.
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Michael OConnor (@Michael13482600) reported@LoveMy7Wood @Rogers Write the CEO a strongly worded letter of complaint. Address it as personal & confidential. I did it after almost two years of terrible service delivery. Good chance you will be referred to a specialist group. Worked for me. Service delivery is good now.
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James MacDonald (@jimmymac6685) reportedWTF? And then she tries selling me a Roger’s credit card!! Why wait to tell me 50 mins laters that she can’t cancel my plan! Terrible service. I will not be returning! I don’t suggest ppl get @Rogers 🤮
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Jewel (@Jewel__n3) reported@RogersHelps is there an outage in southwestern Ontario? I work overnight and can’t get connected.
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Dylan (@DylanFromCanada) reported@Leafgirl93 @MapleLeafs @Rogers Too bad Hoffman will never allow the Jays to win a World Series
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Name (@Puckluck81) reported@TELUSsupport @TELUS my refund has been on going for 15 days. You promised a call back in 48 hours 72 hours ago. Of this is customer service I think @Rogers might have several new customers.
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Gilly (@MrGilsmorg) reported@MapleLeafs @Rogers **** MLSE and Rogers. Shameless as usual.
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Andrew Holowaty (@AndrewHolowaty) reported@RogersHelps Got booted from a support call after over an hour on hold. My mobile data stopped working halfway through the day. Now I’m on hold for the second time because I never got a callback like I was told I would.
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Erin Casey 🇨🇦 (@erinislearning) reported@SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.
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G Had Joe (@Alpha_Views) reported@RogersHelps @PearlJamPat But this is what your hired staff do, I had one try to force himself into my house to try to convince me to buy your service. I was about to stab him before he walked away.
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Cross Fire (@BellaKissBanuta) reported@RogersHelps The quality of your services is decreasing from bad to worst. Kudos for achieving this milestone. I feel uncomfortable to look into a map or link to find out if there is an outage in my area. In 2026, with AI at your fingertips, there must be a smart solution to fix this.
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Jeffery Botnick (@Jbotnick) reported@LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.
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Dave (@daveaurkov) reported@LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.