Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brantford, Trail, Calgary, Kitchener, North York, Waterloo, Cambridge, Mississauga, Kanata, Cochrane, Edmonton, Ottawa, Bowmanville and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Brantford |
Internet | |
| Trail |
TV | |
| Calgary |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@RedEdison) reported
@Rogers the way you treat customers having financial hardships is absolutely disgusting. Covid has certainly opened my eyes to that. We've been trying to catchup for a few months now, getting there slowly but surely. Rogers answer? Cut the internet without warning.
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All Eyez On The Prize
(@Justin26750505) reported
I'm. Convinced @rogers has our phones recording us. So funny enough when I have full wifi and no bars of service my phone stops working properly...now why is that? Happens everytime I can't get cell service...what are you doing with my phone rogers?
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pete decourcy
(@PeteDeCourcy) reported
I'm not normally someone who complains too much about service but damn @Rogers sales and retention are rude and just obviously burnt out. Just a complete headache dealing w them over and over.
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BrashEndeavours
(@BrashEndeavours) reported
@RogersHelps Hold times between 1:45 and 2 hours, and no callback service? What customer base has two hours to sit and babysit their cellphone and listen to the same music? Its 2021 guys... lets use some technology here.
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SamSpeakingTrue
(@SamSpeakingTrue) reported
@RogersHelps It’s unfortunate you don’t allow customers to opt out of this ridiculous service. Not only do u sent a text, an email too. Are u going to send me a lollipop for being a good boy? I’m not a child and I don’t need to be sent these texts/emails, after I’ve already paid my bill
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🇨🇦🎇Spark🎇🇨🇦
(@LetItFl50612690) reported
@RogersHelps No thanks I've spent probably 30 hours between phone calls and texts trying to resolve the issues. Not interested in continuing the nonsense.
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BrashEndeavours
(@BrashEndeavours) reported
@RogersHelps Just taking a look back through your replies to others in the past. If the call volume is ALWAYS "higher than normal", isn't that just...normal? I'm experiencing patience that is lower than normal. Cancel all services under my account (see DM).
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blockchain baddie
(@miraclekerr) reported
@rogers is literally my 13th reason. I have never been more frustrated with a service in my life.
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RifatIqbal
(@rifat710) reported
@RogersBiz internet situation in Brampton west not working properly.
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Dennis
(@dkwl0310) reported
@RogersHelps can you check if there is an outage in my street or area
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Colleen McKay
(@ColleenMcKay88) reported
@RogersHelps Hi there! Having repeated issues of home phone being down (it's currently down and has been since yesterday) - Can you please confirm if there is current an outage in the Woodstock area?
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NietATrollBot 786
(@NietATrollBot) reported
Hey @RogersHelps I cancelled my phone with you July 25th. Since then you've kept billing me over $300. Why am I being charged for service I don't get.
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BrashEndeavours
(@BrashEndeavours) reported
@RogersHelps Just taking a look back through your replies to others in the past. If the call volume ALWAYS "higher than normal", isn't that just...normal? I'm experiencing patience that is lower than normal. Cancel all services under account 240789436701.
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blockchain baddie
(@miraclekerr) reported
@RogersHelps Every single time I DM you guys for “help” it’s literally just a waste of time as you resolved nothing the last two times I’ve encountered this issue.
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Adrian Manswell
(@adrianbhive) reported
@RogersHelps need help resetting my wifi password. 😒
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kiTTy FunK (she/her)
(@kitty_funk) reported
@Rogers call tech support 29 min wait. call sales answers right away.👁👁
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dimitri
(@DimitriRoos) reported
@RogersHelps good day, I'm from Holland (Europe) and I have an NHL live subscription but it doesn't work the whole matches can't be seen with the NHL ios app because if you want to watch it the NHL app asks if I want to install the ESPN app but then it works not yet !
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David Sterns
(@david_sterns) reported
Is @Rogers down again in Toronto?
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Samie (get vaccinated!) gt
(@samie43) reported
@RogersHelps loads of issues with signal dropping this morning. Started yesterday. Can't get my work done! Are there network outages today? What gives?! I've restarted/rebooted my router/modem...still the same. Frustrated.
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Lorna Kingsland
(@Railfan6213) reported
@RogersHelps @Edwinthedice Internet, television and Phone issues with you Rogers ingnite in the L3X postal code area. What is the problem?
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Day to Day
(@SundinsJofa) reported
@DimitriMalatch1 @RogersHelps Because they are forcing everyone to ignite and it’s garbage service.
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Ann Panganiban
(@superann19) reported
@RogersHelps Hi, I need help on the phone that I ordered. Can someone DM me please?
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Mark 'Another User' Shyzer
(@MarkShyzer) reported
@PeteDeCourcy @Rogers Teksavvy's customer service is pretty great and they use Rogers' lines. Pretty sure they're cheaper too.
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2 Sweet Brew
(@BrewpacShakur) reported
Man Screw @Rogers. Literally the worst service provider I've ever seen. They don't even do their jobs
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Greg
(@GMACTRASH) reported
@Rogers Will not support jets until they stop discrimination based off junk science.
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Joe Broderick
(@tdog404) reported
@RogersHelps Wish I knew - son says PS4 on main floor is attached to basement hub and it keeps dropping- not sure why it’s not drawing from gateway on main floor - regardless he says it drops wifi signal all the time and this is after a tech comes out and switched all our equipment its worse
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lynn smolkin kauffman
(@lynnkauffman) reported
@Rogers Thx - someone came on after 45 Mins . It’s not unreasonable to be on hold for a bit but 45 min exhibits very poor customer service .
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Jennifer McCann
(@jnnfrmccann) reported
@rogershelps you need to stop spamming my phone with phone calls. Leave a message if you want to talk. Many calls a day is leading me to cancel my service
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dan
(@dandoozled) reported
Man oh man. Yet another day that @Bell (who’s services I sell) gave me every reason in the world to keep my personal services with @Rogers or @TELUS. 5 calls over 4 hours amd two accounts, and 0 resolution because of “system limitations”
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ziyad
(@ziyadrao) reported
@Rogers has the most frustrating customer service by farrrrr