Rogers service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (59%)
• TV (13%)
• Wi-fi (12%)
• Total Blackout (6%)
• Phone (6%)
• E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Mississauga, Newmarket, Toronto, Edmonton, Calgary, Chatham, Saint John, Brantford, Montréal, Ottawa, Vancouver, Waterloo, Medicine Hat, Winnipeg, and Brampton.

City	Problem Type	Report Time
Mississauga	Wi-fi	5 hours ago
Newmarket	Internet	5 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	6 hours ago
Edmonton	Internet	7 hours ago
Calgary	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ms.mom (@ohsoobvious) reported 4 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  Tyler 🌱☕ (@Valomir) reported 8 minutes ago

  @Rogers @Sportsnet I will NEVER pay to watch any sports on any of your platforms. Hockey belongs on CBC you absolute ******* cretins!

• 
  Nesta ౨ৎ (@nestapendragon) reported 12 minutes ago

  @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

• 
  meh (@gongshow922) reported 13 minutes ago

  @AngryPossum69 @Rogers I would love to but I'm never going back to Telus

• 
  Pamela (@Plibra123) reported 15 minutes ago

  “The roofies…they’ll get you every time” But hockey doesn’t have a culture problem 😒 @rogers @cbc Ron McLean needs to go.

• 
  Kristie Krezanoski (she/her) (@KristieKrezanos) reported 16 minutes ago

  This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

• 
  CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported 19 minutes ago

  @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

• 
  x-Pete Bauer (@OhYesICanada) reported 21 minutes ago

  @RogersHelps been without internet and tv for over 5 hours. Can’t get through by phone and the AI chat is no help.

• 
  Mario (@lindenclutch16) reported 22 minutes ago

  @SportsnetPR EVERYONE CANCEL YOUR SPORTSNET CHANNEL AND ROGERS PHONES @Rogers WE WANT THE CBC **** ROGERS

• 
  chris (@whiteboywork) reported 23 minutes ago

  @Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router

• 
  Jerry Ing (@Jinks888) reported 27 minutes ago

  @Rogers should be nowhere near this #UFC250 bullshit from the White House. Poor look on @Sportsnet

• 
  The Satirical Citizen (@jolz256) reported 28 minutes ago

  @Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.

• 
  Tarik K (@race207_1) reported 29 minutes ago

  @Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job

• 
  Jennifer Leigh (@WriteLinesInk) reported 29 minutes ago

  @RogersHelps As soon as I have another Samsung in my hot little hands I will be going to freedom or even Bell or anybody but show or Rogers for my cell phone coverage. Did I tell you that your charging me almost $34 for 10 gigs of data? That apparently I ran out after 18 days. Despite never

• 
  RT G (@Eshie4) reported 32 minutes ago

  @RogersHelps why don’t you take some of the people who have time to call me a million times a day for home security (which I’ve declined a million times) and train them to do customer service - because I’ve been on hold for an hour this is ridiculous.

• 
  🔋Chin🔋 (@PhatChin) reported 35 minutes ago

  Just had time to digest the HNIC cancellation news. Seriously, **** @Rogers and their corporate greed. They effectively just cancelled a Canadian cultural tradition without even a goodbye.

• 
  x marks the spot (@x_4lyfe) reported 39 minutes ago

  @Rogers took the time to change their app logo to pride colors. How gay. Focus on better customer prices and support.

• 
  Frédéric-Alexandre Decelles (@DecellesFA) reported 40 minutes ago

  @RogersHelps @Bratt_world This is a problem.

• 
  Bonnie Lee (@stitchlady) reported 42 minutes ago

  @RogersHelps Can’t get through on the telephone. I don’t have an hour or more to sit on hold. Rogers has the worst customer service in the business. In fact, there literally is no Customer Service.

• 
  drifting... (@rottedwithin) reported 45 minutes ago

  **** you @Rogers **** you @Sportsnet

• 
  Curtis Martin (@CurtisMart32873) reported 49 minutes ago

  @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better

• 
  CynicalSam (@iLappedLatifi) reported 50 minutes ago

  @Rogers is a mega corporation that will fire thousands employees for a bad quarter, but somehow #BlueJays manager John Schneider negotiated a deal that clearly isn’t based on performance or results. Gotta hand it to him and his agent, nice job

• 
  SaintHavoc🇺🇦 (@LYF38) reported 50 minutes ago

  @RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit

• 
  James Hughes (@JHughes681) reported 51 minutes ago

  @ajplayzyt27 @BlueJays Doesn’t matter. Schneider is being fired tomorrow even if they had won today. Decision was already made. Sponsors actually complained to @Rogers and this cannot be ignored. Hopefully they fire David Popkins as well. Worst hitting coach in baseball and it’s not even close.

• 
  Minty (@Minty1337391) reported 52 minutes ago

  @Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕

• 
  Marisa Allen (@marisaallen123) reported 52 minutes ago

  @RogersHelps @Rogers And so to be clear your service sucks! You say you aim - with nothing tangible to offer!

• 
  Jennifer Leigh (@WriteLinesInk) reported 53 minutes ago

  @RogersHelps Then I do now. And I never ever had an issue with speed. And then I switched to your $34.95 package and that speed is iffy and slow quite often. And then I convert to the $14.95 package which is exactly the same SPEED pkg I used 4 9 yrs w/o issue. So what's at the bottom of that?

• 
  The Old Nerd (@The0ldNerd) reported 56 minutes ago

  @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...

• 
  Graham Haigh (@GrahamHaigh) reported 1 hour ago

  @RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 1 hour ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom