Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Sherwood Park, Vancouver, Toronto, Oshawa, Ottawa, Gatineau, Edmonton, St. Albert, Calgary, North York, Grande Prairie, Mississauga, Guelph, Midland, and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
|
TV | 1 hour ago |
|
Vancouver
|
Wi-fi | 3 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Vancouver
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps At this program and literally do what you've done well please all the while making your customers think but what they're getting is backed by the government. When what you have proposed is so far outside of the program as to be not part of the program. Just another lay down scam
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FancyOldLady (@FancyOldGal) reported@SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!
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Butterfly 🇨🇦🍁🍂🪻 (@xolburne20339) reported@LoveMy7Wood @RogersHelps The mindless knobs at Bell are just as friggen bad It is never-ending BS problems that never get resolved,especially when it is impossible to get an actual English speaking person or any real person for that matter Good luck
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Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported@RogersHelps oh i already tried that several times and it isn't even giving me my province so that wasn't working the outage has been for over 5 hours now, so what gives?
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Dave (@daveaurkov) reported@LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.
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mike walsh (@mikewal16285187) reported@RogersHelps The streaming buffering is a well known issue with your product that you seem to refuse to address.A local small internet provider I had before Rogers bought them never had this issue and that was with a quarter the download speed.
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chris (@whiteboywork) reported@zachnhso @Rogers Atlast they replied to you I been complaining for a week about it with out a peep 3 times on the phone wit support to be put on hold for 1 hour to than having the call dropped
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dat rich dude (@whodis874) reported@larx999 @Rogers where are you from? I'm having the same issues the last week or two
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Nik (@Duke991_) reported@Canucks @Rogers You guys should draft Malhotra even over Stenberg. Don’t listen to stupid fans like Rick Sorken
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Stinky Man (@LilMoserGaming) reported@RogersHelps Ever since we swapped to the new iptv boxes from original coax cable tv we are consistently experiencing Internet problems and tv lag. We will probably have to call to figure it out, it's beginning to become very frustrating
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Johnny Gova (@GovaMarchetti) reported@Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer
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BlindLiberalism (@BlindLiberalism) reported@RogersHelps hello I need help. No one is following up with me when I submit to make a complaint via the Roger’s contact form.
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City-Father (@pd_theghost) reported@Berniceness @Rogers Support in Asia but customers in Canada
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kenith 96 (@Kenith96) reported@RogersHelps Yes first it said it would be down until 13:00 and now it's changed to 14:00
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larx (@larx999) reported@Rogers what ******** is going on with the wifi??? the internet connections has been going on and off the past few days even after resetting the router
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@HolyDegenerate (@RandySaretzky) reported@Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point
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NeverTrustPoliticians (@onlyafewcows) reported@Berniceness @Rogers Bell ‘Canada’ was quite rude too, when i asked what country they were phoning me from.
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Ani (@aniruddha153) reported@RogersHelps Is Rogers experiencing an outage? I have no mobile signal. Location: Thickson & Rossland, Whitby @Rogers
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Hopefully by the same time I should be rid of shaw. With the speed that they gave me at 3495 that was slow the one that gave me at 1495 was even slower. For 9 years I had exactly the same speed from tell us through a phone line that was five times faster than the garbage
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Too hard and for too long and then kept yourself unavailable for resolution until you get your ching ching ching money you felt you had coming. I'm done. Not one more penny paid. The phone will be returned. I will move to another carrier. Goodbye and good luck
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps It’s Easier to telus and change providers than get service.
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Flaw-some (@indramaharjan) reported@Rogers network outage NW Brampton for 20 mins. Anyone is experiencing same and ETA for getting service back??
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Lars Nordgren (@Ingemar4910) reported@RogersHelps @LoveMy7Wood These are not helpful suggestions, and says you use AI to respond to real Customer concerns. Big failure!
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mike walsh (@mikewal16285187) reported@RogersHelps @MathesonJMT Also 2 hours when my internet speed went from 100 to 1. Obviously despite the rather lame deflection from the problem,you dont have enough teams or your product sucks so bad,there will never be enough teams
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Graham Haigh (@GrahamHaigh) reported@RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.
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Matt 101® (@MATT__101) reported@RogersHelps I did and still nothing. I've been on home with the technical support for an hour and 22 mins I'm still currently on hold why is this taking so long.
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FancyOldLady (@FancyOldGal) reported@Rogers has done it again. Lost another load of emails - sent to byte heaven by Rogers. They don't answer the phone. Some BS about being too busy. No one can help recover my emails if they don't even know how to pick up a phone and speak in to it.
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Jewel (@Jewel__n3) reported@RogersHelps is there an outage in southwestern Ontario? I work overnight and can’t get connected.
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps Can I get these issues addressed at a Rogers store or will they just tell me to call the number I’ve been on hold forever for?