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Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 16% TV (16%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 4% E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Pickering, Surrey, Vancouver, Coquitlam, Duncan, Cambridge, St. John's, Oshawa, Brampton, Guelph, Edmonton, Scarborough, Calgary, and Regional District of Kitimat-Stikine.

CityProblem TypeReport Time
Toronto Wi-fi 6 hours ago
Pickering Total Blackout 6 hours ago
Toronto TV 6 hours ago
Surrey Internet 7 hours ago
Vancouver TV 8 hours ago
Coquitlam TV 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruke_Reigns
    Ruke (@Ruke_Reigns) reported

    Chatr data service is down @Rogers wats up pls

  • wwoodcox
    WRW (@wwoodcox) reported

    @MapleLeafs @Rogers Poor kid (whoever they decide on)

  • Newf_GG
    TRG (@Newf_GG) reported

    @Garnet_2203 @Rogers Bev, you’re garbage. Those 10000 were offered early retirement packages, they were not job losses. Embarrassing.

  • M_S_Fricker
    ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported

    @ShawInfo @Rogers Things got worse. Especially your customer service.

  • GCapocchio46386
    Gerardo Capocchione (@GCapocchio46386) reported

    @Garnet_2203 @Rogers What's your point here. They were full time jobs yo dumb ***. Whereas the US gained 115K. Keep those elbows up you idiot.

  • ChanderkumarY
    Chanderkumar (@ChanderkumarY) reported

    @RogersHelps Actually 296 gb but I am complaining at network aid hope it would be resolved and looked into

  • pucknucksaga
    Pucknucksaga (@pucknucksaga) reported

    @Canucks @Rogers Audio issues?

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RogersHelps I would Call if it didnt take 7 minutes just to get to "OnHold" gotta press 9 different buttons then listen to an hour of Voice recordings tell me **** I dont care about.

  • M_S_Fricker
    ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported

    As usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.

  • RaymondWil78846
    ً ً (@RaymondWil78846) reported

    @Canucks @Rogers Lol, we all knew we were picking 3rd, but it's still ******* garbage

  • IslandTesla
    Tesla Vancouver Island (@IslandTesla) reported

    @Rogers fix your ****

  • jesuisKarim
    Karim (@jesuisKarim) reported

    @RogersHelps all phones on my account have been experience some serious call quality and dropped call issues. Is everything okay? Please help!

  • cjmask83
    Craig Mask (@cjmask83) reported

    @RogersHelps It resolved itself last night while I was in the queue for support. It was the second time in the last few days the issue has cropped up, so I’m hoping it won’t be back.

  • ScammerDefence
    Scammer Defence (@ScammerDefence) reported

    @Paul__Walsh @TELUS @Rogers What banks do with forwarded smishing texts: feed them to threat-intel sharing groups like APWG and CAFC so the lookalike domain ends up on consumer blocklists. A free DNS-level iOS app installs that blocklist on the phone so the page never loads.

  • RaymondWil78846
    ً ً (@RaymondWil78846) reported

    @DorionforGM @Canucks @Rogers Vancouver is pretty much lib/NDP. You in the wrong hood. go cheer for the coilers. Retard.

  • toddamus
    The Mental Approach Podcast (@toddamus) reported

    People in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.

  • MyPilotOnline
    MyPilot .Online (@MyPilotOnline) reported

    BEWARE: @Rogers will sign you up for a month to month but tell you you’re on a full contract when you cancel, then instead of rectifying the issue they will charge your account over $600. Buyer beware,

  • MrKoreen
    John Koreen (@MrKoreen) reported

    @RogersHelps after updating my plan my phone seems to only work on wifi. I've been on hold for so long I drained the battery of one phone, lost the connection and have had to call back and another (and lose my place in "line"). Please help!

  • ScottRuff12
    EazyLight99 (@ScottRuff12) reported

    @Canucks @Rogers **** your watch party. None of this matters if Dorion gets hired.

  • BrianReid597401
    Brian Reid (@BrianReid597401) reported

    @SalTheTree @MapleLeafs @Rogers Gotta a bad feeling about little Gavin McKenna (165lbs!) playing in a big boys League. This ain't no Gretzky we're talking about.

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RogersHelps No you've done it all year. Every single truck race is on TV 24hrs late. Its your job to connect with them and fix it

  • brad86er
    Brad Hughes (@brad86er) reported

    @Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @RogersHelps @SaveToCloud FYI. This is a AI bot that pretends to care and "help"

  • MichelleMarenco
    Michelle Marenco (@MichelleMarenco) reported

    @MapleLeafs @Rogers Poor John, staying off the screen for his own safety. Excited to see what you guys will do!

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    Had to stop watching #Bluejays50 pregame when they discuss who goes down when Barger is activated and the @Rogers employees, @sportsnet planting the seed, giving silly reasons to demote the kid batting .400 over the guy batting .130. Ridiculous

  • RedjelRodas
    Redjel Rodas (@RedjelRodas) reported

    @RogersHelps is internet down in Toronto?

  • Corey898912
    Corey (@Corey898912) reported

    @Garnet_2203 @Rogers You're a retard, businesses are fleeing, the construction industy is dead, youth unemployment at an all time high, just admit you retards got duped already you spineless clown.

  • guyfromcalgary
    Tired Calgarian (@guyfromcalgary) reported

    @Garnet_2203 @Rogers Those were voluntary buyouts, retard. Even if they weren’t, how does that make this figure okay?

  • CGhembu
    Christian Ghembu (@CGhembu) reported

    @allkindsXO @RogersHelps I have the same problem on my phone did you get a solution?