Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 02/26/2026 03:15

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Pickering, Calgary, Langley, Montréal, Halifax, Orangeville, Fredericton, Whitby, London, North York, Vancouver, Surrey and Oshawa.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaBrampton Phone
CanadaPickering TV
CanadaCalgary Internet
CanadaLangley Phone
CanadaMontréal Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jimy3212 jimy321 (@jimy3212) reported

    Hey @rogershelps there a neighborhood outage at m3l1s9 do you know if anyone has been dispatched? Its been out since 5am...

  • TheCNDViking david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported

    it would be really nice if @RogersHelps would fix this connection issue, but nope sends a tech out oooh oops we cannot find the issue. happens again, call and they just have you unplug stuff as if you haven't already done that. -.- been months.

  • JirPlays Jirplays (They/Them)🇨🇦🏳️‍🌈 (@JirPlays) reported

    Dear Companies, if you are going to turn your logo's into Pride Flags... than support the community. DONATE TO OUR CAUSES. Our brothers and sisters are being persecuted around the world & need your help. Don't comercialize the celebration of #Pride unless you intend2act. @Rogers

  • miceliaj Allison Miceli (@miceliaj) reported

    @RogersHelps I’ve already been on hold for an hour & I’m not getting much help. Tbh I’m frustrated & disappointed that I as assured this wouldn’t happen again. I was provide instructions to set up my phone to ensure this didn’t happen & here we are. Feel free to DM me if you want to help…

  • Current83954572 Current Affairs (@Current83954572) reported

    @Rogers why is your coverage so astoundingly terrible in & around #Terrace, BC.

  • chris_bayliss Chris B (@chris_bayliss) reported

    Hey @Rogers Service over the last few weeks has been unacceptable and inconsistent. Service interruptions 4-5 times per day. For the price you charge this is not acceptable. #IgniteInternet

  • TirthDave10 Tirth Dave (@TirthDave10) reported

    @RogersHelps Service apptmnt is scheduled for 12-2 pm today to fix poor internet connectivity issue but no one has shown up or no one has called to confirm appointment. This is how poor service is of Rogers to their customer. Can’t fix issue then atleast advice for closure. #worstserviceever

  • Joshhhhhh1548 Josh (@Joshhhhhh1548) reported

    .@rogers i hate you with every fibre of my being why is my absolutely abysmal plan so ******* expensive if u don’t even let me do **** god i hate you capitalist scum

  • allstuffdigital Nitin Arora (@allstuffdigital) reported

    @oneplus @Rogers 2 customer oriented brands doesn't seem to be agreeing on 5g bands. Next time you buy a phone, don't look at camera or tech, learn about the bands first. Such a bad taste buying oneplus and finding no 5g band for Rogers. #stoneage #badcustomerexperience

  • KRRISHx51 Universal-Man 🪐👩🏽‍🚀 (@KRRISHx51) reported

    ROGERS INTERNET DOWN AGAIN!! #rogersoutage truly sickkk of this.. @RogersHelps need to shut down at this point. Switching my provider very soon and hope you all do too!

  • loud_femmebot leeana (@loud_femmebot) reported

    @RogersHelps omg, day 7 of this Rogers madness, so dumb of me to be this patient with you. Life is too short to stress over internet issues. I’m done with this crap, bye! People, leave these guys if you want to keep your sanity

  • April7412 April L 🇨🇦 (@April7412) reported

    @RogersHelps once again, my internet and cable are down! After being a longtime customer and being forced to switch to this new ignite service which has not been great, I’ve honestly had about enough of Rogers

  • Flanders1234 Anders Falk (@Flanders1234) reported from Québec, Québec

    @RogersHelps I’ll having issues. I received a text saying I’ve used 90% data, MyRogers says I have only used 60% and Rogers website is down so@I can’t add data?

  • thebat88 thebat88 (@thebat88) reported

    @RogersHelps it has been a week since the internet is not stable. Upload speed drops to literally 1mbps last week and today internet is totally out. What’s the ETA to fix this? L6E area in Markham

  • Current83954572 Current Affairs (@Current83954572) reported

    @RogersHelps Thank you. No, it's not a temporary issue. It's an ongoing problem and for some reason it seems that @Rogers won't address it. I'd like to know why.

  • trickster29 TRICKS (@trickster29) reported

    @RogersHelps Can you please tell me when service will be back for Liberty Village? Going on six hours now

  • loud_femmebot leeana (@loud_femmebot) reported

    @Favsy28 @Rogers Hey Andrew, I’m on my day 7 with Rogers internet dropping every 10 mins. Last night they emailed saying the issue is resolved, this morning it’s still dropping. Waiting for Bell tech come in today to finally replace them, should have done this a long time ago

  • Paper_Monkey Paper_Monkey (@Paper_Monkey) reported

    @RogersHelps trying to find the status of a refund cheque for overpayment of our final bill. Is there anyone who can help with this? The automated chat bot on the website wasn’t helpful.

  • Flanders1234 Anders Falk (@Flanders1234) reported

    @RogersHelps I need to use my data over the next 8 hours. It’s been down since midnight so that’s 14 hours for maintenance? Will I be charged? How did you send me a text about my data if system is down?

  • trickster29 TRICKS (@trickster29) reported

    There is no worse service provider than @RogersHelps 🤬

  • jet1294 JET1294 (@jet1294) reported

    I hate using @Rogers Internet, seems like every weekend there is issues with gaming or causing stream issues. @RogersHelps #canadianinternetsucks #rogerssucks #Canadianinternetissues

  • MarneeDaPonte Marnee Da Ponte (@MarneeDaPonte) reported

    @RogersHelps @thebat88 Rogers was supposed to fix our internet issues today between 2 - 4pm, it’s now 5:45 and I’ve heard nothing from them. Oh & the problem started on Friday but Sunday was the earliest appt - I guess they forgot. Not good enough

  • tgwn11 Hatrick (@tgwn11) reported

    @RogersHelps How long will your website be down for maintenance? I hit my data limit and need to buy more data. I get an error message when I text B to 222 to purchase more data. Will I be charged for this data I am using?

  • Christa_81 Christa Noel (@Christa_81) reported

    @RogersHelps my internet isn't working. It's saying "connected without internet". Is there a service interruption at 380 Murray St in Ottawa? What's the problem what can I do? I need my home wifi asap. I've tried rebooting the modem by unplugging it.

  • Bottie Lee Martin (@Bottie) reported

    @Rogers Got a text saying top ups for Pay As YOU Go have ended. I have been a customer for 20 years!!! Not a great way to treat a long time customer!!!😣

  • Choc_girl Miss Ekene (@Choc_girl) reported

    @RogersHelps Rogers please adjust my bill that was affected by one of your agents!!! She offered one price and now I see something else on my bill. The worst part is that I didn’t even need the “free/extra service” she was providing! #salesissues #stopsoliciting #CostOfLivingBc

  • ms_chanty Chantelle (@ms_chanty) reported

    I’m so mad. I’ve been without internet since Tuesday and @RogersHelps and technical support has been all over the place. My 2-4 technician was a no show and a manager named Katie was supposed to call me with an update but I’m still waiting.

  • BEVIH201 BEVIH20 (@BEVIH201) reported

    @RogersHelps Internet issues in Brooklin since the big storm. Internet has been going out 2-3 times per day ever since. A modem reboot fixes the issue. Technician came out and said it’s “a neighbourhood problem”. Today it stopped working completely. Modem reboot doesn’t help now

  • a1gaurav Gaurav Agarwal (@a1gaurav) reported

    @Rogers Dissapointing service ! Smart home monitoring doesnt work, technical support unable to help, escalation team not willing to even speak - passing the blame to other team. Total wastage of time, house not secure despite paying hefty fees. No grievance mechanism. Shameful !

  • Angelo_in_TO Angelotauro (@Angelo_in_TO) reported

    @RogersHelps hello Rogers the technician told me the area in my neighborhood is having issues. I need an update. The internet is more of a utility than a service and I need to work. I live in M4Y in Toronto so please let me know the status.