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Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Edmonton, Montréal, Oshawa, London, North York, Winnipeg, Toronto, Mississauga, Vancouver, Newmarket, Richmond, Brampton, Victoria, Scarborough, and Calgary.

CityProblem TypeReport Time
Edmonton Internet 39 minutes ago
Montréal Internet 46 minutes ago
Oshawa TV 3 hours ago
London Internet 5 hours ago
North York Internet 7 hours ago
Winnipeg Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Tr3hz
    Dusty (@Tr3hz) reported

    My system update is set to automatic but won’t even load @Apple @Rogers Like damn, help a brother outtt

  • Tiffany082803
    Tiffany (@Tiffany082803) reported

    @Rogers Have been almost a 20 year customer, and telling my boss again I do not have internet for work is not a good thing. Hate to say it bc I came to you from Bell, but might be time to go back.

  • Banesseee
    Vanessa 👀 (@Banesseee) reported

    @Rogers fix your ****. This is ridiculous.

  • DavidAames20
    David Aames (@DavidAames20) reported

    @RogersHelps Experiencing random internet outtages since 11pm. Is there any issues for York Region?

  • jr_christ
    John Raymond (@jr_christ) reported

    @RogersHelps It simply freezes as it loads. I’ve called twice - no help.

  • Banesseee
    Vanessa 👀 (@Banesseee) reported

    @RogersHelps is useless and pointless. Fix your crappy internet, some of us have jobs and depend on your crappy internet because we have no other options.

  • StevenBuehler15
    Steven Buehler (@StevenBuehler15) reported

    @linwood_barclay @Rogers It took them what, two months to come up with an ad saying how dedicated they are to improvements. Did they mention “sorry” for the big outage? Or offer any compensation….?

  • KrisCityNews
    Kris McCusker (@KrisCityNews) reported

    Hey @RogersHelps Are there internet problems in my neighbourhood?

  • DianeLeafer
    diane leafer (@DianeLeafer) reported

    @linwood_barclay @Rogers "Consistent in their inconsistency" I'd say. Mine was up and down like a toilet seat yesterday afternoon.

  • shari_yyc
    Shari she/her (@shari_yyc) reported

    @RogersHelps is the MyRogers app down? I was trying to use the live chat & was signed out, now I can't sign in on app or website

  • AmrikSinghPabla
    Amrik Singh Pabla (@AmrikSinghPabla) reported

    I know you may not answer this either Mr. ELON MUSK, but could you also provide starlink to Canada also? Because we as customers are suffering from the hands of greedy @Rogers & @Bell. Please help us @elonmusk

  • AnderssThomas
    Thomas Anderss (@AnderssThomas) reported

    @Rogers @JaysCare NO HORRIBLE idea. They make thing unaffordable once @rogers takes over

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • SandyBlueEyes1
    Cronshaw's Carpet (@SandyBlueEyes1) reported

    @RogersHelps You asked me to DM you but cannot find you on DM list for some reason. I have DMed people before. Are you able to DM me and start a thread? Anyway, my channels and apps on TV giving “Oops unfortunately feature is not working. Engineers hard at work to resolve. Audio works.

  • nealferguson
    Neal Ferguson (@nealferguson) reported

    @RogersHelps my service is down again. How do I get a time to restoration.

  • corporatekitten
    big tony (@corporatekitten) reported

    @Rogers unreliable company and **** infrastructure

  • FidgetSS
    Fidget (@FidgetSS) reported

    @RogersHelps it appears that you may have an outage in Cambridge Ontario

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • drjc24
    Dan (@drjc24) reported

    @Rogers very cute that you gave 22 bucks discount due to service interruption on july 8th. What about the rest of the week And the week after with janky service?

  • dianagproa
    Morena de grandes ojos (@dianagproa) reported

    @RogersBiz I would like to request a refund on the Bill Number 2530652758 for the account 906663513 This for the Roam Like Home - International charge of 15 CAD that was charged just because we arrived into a Foreign Country, but the service was never used or requested Thanks

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • emilyrose
    Emily Rose (@emilyrose) reported

    @RogersHelps No point now. Service is back up after 3.5 hours. Last night was overnight but it came back around 6am.

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • pfaieta
    Paolo (@pfaieta) reported

    Also @Bell , pony ******** up and sell that 8gb line for half the price on a full term. I'll sub tomorrow. (~75 CAD). It's just proof that the pricing is ambiguous. @Rogers offers that line for 399/mo currently.

  • patrick10954669
    patrick leung (@patrick10954669) reported

    @Rogers the most reliable service provider at not working... #rogersoutage

  • Sajee93760384
    Sajee (@Sajee93760384) reported

    @RogersHelps our internet in brampton is slow since yesterday

  • SlutsOfBabylon
    Dutch Wheeler (@SlutsOfBabylon) reported

    @RogersHelps @PoddTarker Lol, can you check on why Rogers hasn’t yet fixed the multitude of known issues with this app across all operating systems in the year or so since they launched this untested beta platform and outright stealing money from subscribers?? 🚽

  • PReed8
    P.Reed (@PReed8) reported

    @RogersHelps Sorry, can't figure out how to DM. Never done it before. Do you have to be following me for it to work?