Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Grande Prairie, Vancouver, Montréal, Victoria, Kitchener, Ajax, Toronto, Oshawa, Edmonton, Scarborough, Surrey, Mississauga, Richmond Hill, Bathurst, and St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
|
Total Blackout | 32 minutes ago |
|
Vancouver
|
Internet | 57 minutes ago |
|
Montréal
|
Internet | 1 hour ago |
|
Vancouver
|
Internet | 4 hours ago |
|
Victoria
|
Phone | 5 hours ago |
|
Vancouver
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DWIT 3D & Laser (@Dwit3d) reported@Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!
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Hopp (@HOPP7727) reported@RogersHelps I'm stuck in an infinite login loop on my iPhone. I've cleared Safari, changed my password, and reinstalled the app. I need a technician to manually re-sync my Digital Identity and check for duplicate UID profiles.
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Steve Bergeron (@CBR900) reported@RogersHelps What is the best number to call for technical support where I don’t have to listen to 100 different menu options.
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Crypto.pearl (@Cryptopearl_) reported@Rogers Ive been on hold for over an hour. Your cs is terrible @Rogers
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Call me Sully 🇨🇦 (@paul__sullivan) reported@RogersHelps I have wasted more than 7 hours trying to deal with this on behalf of a 90 yr old relative who, unfortunately, is not returning home from the hospital. This is turning into the kind of story that earns Rogers a terrible reputation and loses customers for life.
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White Morpheus (@_slime_man) reported@RogersHelps I'll be sure to give that a go when I have cell service again
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@RogersHelps I was hoping to watch both Jays game and hockey playoffs. I can’t! Guess why? No service!!! Have no choice, this has been going on for a month now!!! Bell fiber time! See you, bye 👋 bye 👋
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yeah right (@maiti65) reported@RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service
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Brian Reid (@BrianReid597401) reported@matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.
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Mr. Gitz (@MrGitz) reported@RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)
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Luminier (@Lunar_Dusk) reported@RogersHelps Thank you. Finally, I got an email with the final bill today. This May/20, it will automatically be paid, and I will cancel my bank account. Thanks again for your effort.
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Homer (@HomieYak) reported@RogersHelps .... and u was just hung up on after a little over 2 hours with a message that said that they cant take my call right now and to call back later. How can I be in the queue for that long, being told "there is a bit of a wait" and then after all that, just hang up on me!
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Aurora Bullealis (@aurorabullealis) reported@Rogers Why the hell is it so hard to cancel your internet plan? We're living in 2026 and I still have to call an agent and wait an hour to cancel a subscription? No wonder you are having to layoff people. Rogers is a dying business and will not exist in coming years.
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BURNSY99 (@rgross36) reportedI TWEETED before MITCH MARNER dealt that @MLSEPR and KEITH PELLEY should UNLOAD WILLIAM NYLANDER. HE was the PROBLEM. And voila I WAS RIGHT. ANY LONG TIME #LEAFS fan know MORE about building WINNING HOCKEY then KEITH PELLEY, MLSE and @ROGERS. That bunch LOST in SPACE @MAPLELEAFS
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Bucky (@Buck_Fruckster) reported@Rogers hey **** tards, where’s the Colts game? How do you **** this up when there’s nothing else to watch on your garbage channels.
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Sean (@Steve9zzj) reported@RogersHelps @Rogers why does support get worse and worse but prices go up and up - on hold with tech support 55 MINS and counting! Frustrating
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Nope bell says thats on you and they took the proper numbers over. Rogers was the one to add 2 random phantom numbers and then started charging me month after month i called. Customer service never ended up even cancelling after 6-7 calls 4-5 months
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Homer (@HomieYak) reported@RogersHelps I've been on hold for 1:45 and counting... how many people are working... just looking for some help
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Boris Slobodin (@bslobodin) reported@Rogers pure comedy, @Rogers chat agent can't help me, but they called me to connect me with the proper team, and that redirect immediately gave me the same "currently closed" message and hung up. maybe they should reconsider mass layoffs?
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Sean (@Steve9zzj) reported@RogersHelps The irony of a response 3 days later when service issues were impacting my connectivity is exactly the root of the problem I’m highlighting. Yes it’s figured out
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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Liberal Right Winger (@WingerRigh98243) reported@Garnet_2203 @Rogers so stupid cope
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NickL (@nickl007) reported@RogersHelps Just turned it on, using xfinity service with your box, no issues on the current program which is just sports news.
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AP (@ap210) reported@RogersHelps “Off peak hours”. I’ve been on hold for 1 hour and 5 mins now. It’s 10:48pm and I need to go to bed. Total time spent on phone or online waiting to get help from Rogers for a simple issue today = over 3 hours. Not fair and pathetic
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diy 🇨🇦 (@cwrb) reported@MacDoug1 @RogersHelps if you have Bell, why did you order Rogers? can you start a Reddit post describing this problem?
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CircularLogic (@CircularLogic89) reported@laurenrjacobs @RogersHelps That's why you would need to port the number to the new service
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Bianca 🌻 (@SnoringMoose) reported@RogersHelps I said I need the new xfinity, as that was what i was told, not that I have to change all packages. Next round with customer care.
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TRG (@TRG_1867) reported@BrendanLLM @Garnet_2203 @Rogers Well no ****. Until it happens, it isn’t counted. Dipstick.
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Dman (@mcmanus17) reported@RogersHelps I haven’t noticed this issue before. I think it was just a one off but it was like something wasnt realizing that a commercial break was occuring.
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RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported@RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.