Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Halifax, Dartmouth, Vancouver, North York, Cambridge, Pickering, Mississauga, Whitby, Surrey, Edmonton, Nepean, Guelph and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Toronto |
TV | |
| Halifax |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Dartmouth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen McGarrigle
(@thespiritof72) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
Because we are loyal @Rogers customers (and trust me, that loyalty has been tested in recent months) and presumably in another attempt to apologize for the massive Canada-wide outage a few months ago, we've been gifted three months of Apple TV+.
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Laurie Anne
(@larlaw77) reported
@RogersHelps Thank you. Its all taken care of now and someone is coming to hopefully fix the problem.
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Hare Blix
(@HareBlix) reported
@RogersHelps Okay but it's going to end the same way: "all the routers in your area show the same weak upload signal. We will escalate this and let you know when the issue is resolved" 🤷
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E
(@traveljunkie25) reported
@RogersHelps signed up Friday no email with details nothing Wtf is going on?
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Anna Peixoto
(@AnnaPeixoto5) reported
@RogersHelps why is it that every single week I have connection issues? I will try not to pay my bill maybe this way you guys will do something!! DONT USE THEM
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doubleroti
(@englishnaan) reported
my ignite wifi app seems to be glitching cant seem to login is it just on my end or is it system wide issue @RogersHelps
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Art Cart (they/their/they're/this/that/those)
(@ArtCart10) reported
@Dadwith1Pack @DanielVyner @Rogers You ever try get coverage in Canada near a Lake, a mountain or an hour outside of an urban centre? They aren't providing infrastructure and service to the whole country.
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My name is Gordo
(@gordoooo_z) reported
@RogersHelps I think you misunderstood. My TV isn't down, I just don't have Ignite TV on my plan; just Ignite internet. While you're here though, can you confirm that the issues with Ignite Internet in Mississauga are solved as well?
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps The problem is with Global channel 3 sound. At 7 p.m. they air ET on 3 and 17. The sound is now screwed up on 3 and 17 during ET. The sound on 17 was just fine before they switched Global 3, also to 17. It comes and goes. Sometimes on 3 the show is OK but commercials are bad.
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Rob Langston
(@DJ_ImProV) reported
@englishnaan @RogersHelps Same issue here
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cereal killer
(@peepeep00p) reported
@RogersHelps i have no wifi for days can you please fix it so many people are having this problem and school is getting closer and i don’t wanna do my homework in the library. PLEASE PLEASE PLEASE fix your service. thanks.
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Sharon Paz
(@heysharonpaz) reported
Speaking to @RogersHelps "customer service" is the true test of patience.
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Abu Am'mar
(@taizzzz5) reported
@Canucks @Rogers Have been trying for 2 days now. It doesn't work.
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Dave Bohnen
(@DaveBohnen) reported
@englishnaan @RogersHelps I’ve had the same problem
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Angryark
(@angryark99) reported
@DanielVyner @Rogers Incoming (stupid) comments about population density - people think Rogers puts 5G in back country Nunavut.
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Albirdly (Doctor Science, Professional Expert)
(@Albirdly2) reported
@DanielVyner @Rogers The old Trudeau magic at getting us reduced cell phone rates, working like a charm I see. If Canadians are STUPID enough to pay those obscene rates the so be it. What is the ACTUAL cost of "text"? A: Whatever they say it is.
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Mike Snelling
(@playinpod) reported
@raypal @DanielVyner @Rogers The "unlimited" part is bull. They claim to only reduce browsing speeds if you hit your limit but it's so slow the websites time out before anything loads. It's browsing by carrier pigeons.
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KAS
(@KAS89678718) reported
@Rogers It’s sept and I finally got the fiasco July outage credit. 1 day ! I was told 5 days ! They gave me 1 day ! I lost business that’s day ! Every step of the way has been painful with Rogers.
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Sharon Paz
(@heysharonpaz) reported
@RogersHelps I need to get a technician to help me troubleshoot my reliable wifi connection. Again.
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps I was told earlier the problem would be looked at Tuesday or Wednesday. Then I got this voice mail. The problem is at your end, not mine.
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Jay Lawrence 🎙️
(@JayLaw1) reported
What fun - 45 min hold with @RogersHelps then the guy hangs up on me. After closing a ticket twice with no resolution.
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Sharon Paz
(@heysharonpaz) reported
@RogersHelps How can you help?
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LoverofLiberty
(@Kristamich1) reported
@DanielVyner @Rogers And yet,,,,,,,,,, **** @Rogers.
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Thomaswhite
(@CanPRESPoli) reported
@DanielVyner @Rogers Also the decades we payed fees to build said network and then are not rewarded in any way
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Laurie Anne
(@larlaw77) reported
@RogersHelps our video on demand has been out all weekend and the person we just got on the phone with at rogers hung up on us. Little help would be nice here.
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Maybe tomorrow I will call Global and ask them to call and help you fix the problem. No need for ke to wait around all day for someone to come over, breathe on me, touch everything and possibly give me a hard time.
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WKrisT
(@web3KrisT) reported
@DanielVyner @Rogers But Trudeau was bringing down the cost of mobile phone plans...🤪🤡🤪
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Sarah.k
(@KyvSarah) reported
@DanielVyner @Rogers Yup, literally just bought a sim Card in Istanbul and popped it in, $25 CAD for one months data and calling and no issues with service or data. Was amazed but saddened at how much we pay in Canada.
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Dadwith1Pack
(@Dadwith1Pack) reported
@JCautec @DanielVyner @Rogers Not sure what the point is? There are many factors that come into play, I never said population density and ratio were the only considerations.
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Sharon Paz
(@heysharonpaz) reported
@RogersHelps I have been on hold for 85 mins and have been transferred to at least 3 different reps who "aren't able to help". I would love an internet connection that is reliable.