Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Pickering, Toronto, Mississauga, Ajax, Burlington, Montréal, Whitby, Alliston, Edmonton, Scarborough, Calgary, Guelph, Sault Ste. Marie, Brampton and Owen Sound.
| City | Problem Type | Report Time |
|---|---|---|
 Pickering |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Wi-fi | |
| Ajax |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Allan
(@Jet_Wash) reported
@RogersHelps are u folks aware of a service interrupt in the Charters Settlement NB area?
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Nichola Petts
(@NicholaP) reported
@RogersHelps is there a service interruption in Oakwood Village Toronto right now? No internet here. I checked your service interruption link pinned on your feed but it actually doesn’t have any info on there - an empty forum.
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Damion Alexander
(@DamionAlex1984) reported
Alrightyyyyy, day 3 without internet back to back days of the @Bell_MTS boys coming over to “fix” the problem back to back days of no solution. Congratulations @Bell_MTSHelps I am official making the switch to @RogersBiz. Baseball bat method for the old router.
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William
(@William62125337) reported
@RogersHelps fix your garbage service.
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Fouton
(@FoutonAD) reported
Also btw @RogersHelps sucks *** and can never manage a connection :)
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Richard Mellon
(@Rich_Mellon) reported
Attention @Rogers customers who have switched to 'Ignite' you may be unaware that when your internet is down, your cable TV & streaming services go down too. We've been without any since whatsoever since early this morning. WTF @Rogers? #upsetcustomer
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Ruben André
(@rubenandre24) reported
@RogersHelps no internet or tv in oakwood village area, on my PC it says can't detect cable signal, any info as to what is happening
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🇵🇰 TN 🇨🇦
(@Tariq1Naseem) reported
@Rogers damn expensive. rip off along with bell
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🎶Doctor🎶 Gryph Leto 🤦♂️🇨🇦 🏳️🌈 🎨
(@GryphKnight) reported
@Rogers @RogersHelps As I've posted previously, I will NEVER divulge my acct details through Twitter. I have zero faith in your company's abilities wrt privacy.
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Asif Khan
(@ReMaxAllStar) reported
from
Markham, Ontario
PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks
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🎶Doctor🎶 Gryph Leto 🤦♂️🇨🇦 🏳️🌈 🎨
(@GryphKnight) reported
@Rogers @RogersHelps The problems in NB are a DIRECT result of your company putting profits & exec bonuses ahead of upgrading your equipment. Do better FFS!
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Mahatma Trini
(@Trini123a) reported
@Rogers total outage today on internet, phone and cable for 8 hours and they gave me a $15 credit. Incredible!
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Mudasser Nayeem
(@MudasserNayeem) reported
@RogersHelps Your chat agent says cannot service if you are temporary resident and if SIN starts with 9
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Mongrell
(@mongrell68) reported
@RogersHelps I’m thinking im gonna cancel Rogers, this is ridiculous, can’t even enjoy CANADA’S game without you guys dictating who gets to watch what, stupid contract, can’t wait for it to be done so I can get hockey back
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The RoK
(@pokertweek) reported
@RogersHelps Ignite tv down in Fredericton
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Rev.Paperboy
(@revpaperboy) reported
Admittedly the problem is at least as likely to be @RogersBiz
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Anthony Gorys
(@AnthGorys) reported
I will never understand why @BlueJays spring games aren't televised on @Rogers @Sportsnet yet I can watch a Tampa Bay Rays game. Seriously Feb 28 to March 12 and we are supposed to be excited about this team
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Rev.Paperboy
(@revpaperboy) reported
@RogersBiz I’m not sure if the problem is with you folks or Disney+ yet
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AW
(@Resistdugford) reported
@RogersBiz hey your customer care team is useless. Paula refused to assist with a simple request. Thank god we are switching next month.
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Khalid (Jr.)Tahir
(@KTahirr5) reported
@rogers needs fix up with their bipolar wifi
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Shane Latendresse
(@shane_lat) reported
@Rogers @fizz_ca Neither of you are taking ownership of my port in request nightmare. Rogers attempting to port from Fizz. Constantly receiving "line not active" even though it is. Fizz has no support and refuses to escalate. Come on, this shouldn't be an issue in 2021.
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Shane Latendresse
(@shane_lat) reported
@Rogers I've been going back and forth with Rogers and Fizz since last Friday. The Fizz line is active, I even got charged for it today. But your back office team says nothing they can do. Fizz says everything is fine on their end and the line is active. You can understand my issue.
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Area Man
(@Nick_m_b) reported
For the love of God @RogersHelps can your site not just post when there is an outage? Everyone has service interruptions and I'd rather just check to see if its down instead of relying on third party websites ffs
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JD
(@DanglyJK) reported
@Bell_Support Thanks for nothing. Clearly no one in your company understands how to make customers satisfied with service. Next time I talk to you guys it’s to cancel service. @TELUS and @Rogers we’ll be talking soon.
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Chaz
(@Chazx596) reported
@Rogers TV. Just wondering if it’s a known problem or just me experiencing it
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Bryan Johnston
(@JohnstonWriter) reported
Hey @Rogers! Why am I NEVER allowed to watch Ottawa Senators games in Guelph?! I was not, am not, & never will be a member of Leafs Nation. I pay for Sportsnet and TSN, but every goddamn Sens game is blacked out. You don't have enough money?! #GoSensGo
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🇨🇦⚖️Truthseeker⚖️🇨🇦
(@Intelonly00) reported
Posting for a #friend! Her mother has a @Rogers cable account. Her mother is 83 years old and has been charged for 82 #Adult movies on demand since June 2019. Her mother has serious health issues and has been in the hospital 21 times since then.
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Richard Mellon
(@Rich_Mellon) reported
@Rogers I'm okay keeping this in the public eye, can't imagine why you're not. I spoke to a call centre in Moncton this AM, was advised a same day service call was likely as we reside in mid-town Toronto. Was also told an area problem didn't exist. Lucky us! Alas nobody has shown.
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Ryan
(@RyanLatimer) reported
@RogersHelps why has the internet quit a few times to day and now the cable is barely working. We pay for a full service
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Chaz
(@Chazx596) reported
Trying to watch the #habs #sens game but it keeps freezing and audio cutting out. Anyone else’s @rogers having issues?