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Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Montréal, Calgary, London, Edmonton, Brampton, Markham, Regina, Ottawa, Woodstock, Oshawa, Toronto county, North York, and Winnipeg.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Toronto Internet 2 hours ago
Vancouver Internet 3 hours ago
Montréal Internet 3 hours ago
Calgary Wi-fi 5 hours ago
Vancouver Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KelpieAnne
    Obey Kelpie (@KelpieAnne) reported

    @Rogers send me sugon first. y’all always play & never do anything about your outages. it happens so often

  • nizon
    Paul (@nizon) reported

    @RogersHelps why is HSPA totally useless now? My phone frequently drops to HSPA and data service is basically unuseable. Happens on all my devices.

  • scotto48
    Scott (@scotto48) reported

    @Rogers Horrible service. Our whole area goes out daily and no one from Roger's will take ownership. It's like talking to a brick wall trying to get our areas issues escalated.

  • XDIntegrity
    lunasky (@XDIntegrity) reported

    Hey @RogersHelps, I have no home Internet at home. It’s been couple of hours like this. I rebooted my modern a couple of times, but it still doesn’t work… Is Rogers home internet service down everywhere right now?

  • Dripw
    Moe (@Dripw) reported

    @rogers such a garbage company for ***** sake fix your wiring in markham it sucks ****

  • PokerJoel
    Joel (@PokerJoel) reported

    @RogersHelps having big problems with service in woodstock TV and internet going on and off since last nite sick of over paying for poor service get it fixed all ready

  • KelpieAnne
    Obey Kelpie 🔴LIVE (@KelpieAnne) reported

    internet went down during stream and during my OT rounds of VALORANT. I hate you @Rogers you guys literally have the worst service

  • dreinsalu1
    Desiree Reinsalu (@dreinsalu1) reported

    @RogersHelps No internet service here at Bayview and ******. When will this problem be resolved???

  • shawnunshone
    shawnunshone (@shawnunshone) reported

    @RogersHelps Okay it's been over an hour, fix your Internet.

  • EderChavez7
    Eder Chavez (@EderChavez7) reported

    Why does Rogers have internet problems at around 2am always??? @Rogers @RogersHelps

  • KirScarborough
    🌺 (@KirScarborough) reported

    @RogersHelps would be great if you answered my questions with an answer and not with a question for 4 times now. Where is the customer service?

  • PokerJoel
    Joel (@PokerJoel) reported

    @RogersHelps Roger's TV and internet has been going down on and off since last nite when are you going to get it fixed

  • smokes03
    Smokes (@smokes03) reported

    @RogersHelps Rogers - once again, you have let a 20 plus year customer down with your insensitive and cavalier approach to loyalty. You recently increased my fees by over 100 per month despite over 12 months of subpar service which is fully documented in my file. /1

  • dreinsalu1
    Desiree Reinsalu (@dreinsalu1) reported

    @RogersHelps Our internet is not working in the Bayview ****** area..when will this issue be resolved???

  • infonicdubz
    MSRY Infonic 🇨🇦 (@infonicdubz) reported

    @KelpieAnne @Rogers Mine went down last night too, seems like they had a massive outage across Ontario

  • DannyAntwi
    𝔻𝕒𝕟𝕟𝕪 𝕂 𝔸𝕟𝕥𝕨𝕚 (@DannyAntwi) reported

    @RogersHelps #rogersinternet is down in Toronto right now #internetservice

  • jayem1978
    Joanne 🥌 (@jayem1978) reported

    Anyone having issues with @RogersHelps in St. John's?

  • alexthebrownie
    Alex Nichols (@alexthebrownie) reported

    I ******* hate @Rogers. Only company that somehow fails at building a system to disarm an alarm system. This is literally the worst designed process and they spent 13¢ on a app that barely works.

  • esemze
    Seamus OHara (@esemze) reported

    @RogersHelps hello, I have been unable to send text messages to most of my contacts for the past 3 weeks now. This is deeply troubling and I need help resolving this issue quickly. Thank you

  • DirtyDollasR6
    Jordan (@DirtyDollasR6) reported

    @RogersHelps HELP

  • RolandBaker
    NL Leafs Fan 🇨🇦 (@RolandBaker) reported

    @RogersHelps Is cable/internet down in Hrand Falls-Windsor, NL?

  • r_subrahmanian
    Ram (@r_subrahmanian) reported

    @RogersHelps am experiencing outage in Brampton ON. What’s going on ?

  • PrimeExotic1
    Plain Jane (@PrimeExotic1) reported

    No internet for 10 hours now... modem keeps trying to connect and fails. Tqlked to chat they said no issues in my area... OK so why is it suddenly not working?! @rogers @RogersHelps

  • jphips24
    Jennifer (@jphips24) reported

    @RogersHelps are you experiencing an outage in the Eglinton and Keele area? I have no TV service.

  • alexthebrownie
    Alex Nichols (@alexthebrownie) reported

    @Rogers please stop playing **** quality music over the phone when people are on hold.

  • OmsMajere
    OmsMajere (@OmsMajere) reported

    @jphips24 @RogersHelps I am in the same area, it's down. Such a waste of time to DM them. Just admit the problem and let people know.

  • r_subrahmanian
    Ram (@r_subrahmanian) reported

    @Colbus1984 @RogersHelps Seems to be an outage here Brampton ON

  • IamJackMailloux
    Jacques Mailloux (@IamJackMailloux) reported

    Hello @RogersHelps . Internet in Carlingwood North, Ottawa drops 8-10 times per day for 2 weeks now. A tech came by & told me I had a strong signal. Great! He also said that many of my neighbors w Rogers are having stability issues. I can't afford this. Can you update? Thanks.

  • KabirKalia2
    K ² (@KabirKalia2) reported

    @RogersBiz Please fix your internet. I can’t play a single video game without buffering or lagging every 30 seconds. I’m honestly done with your garbage service and internet. I’m switching to Bell. You guys suck at providing good internet and wifi.

  • PwnySlaystation
    Modus Pwnens (@PwnySlaystation) reported

    @RogersHelps Seems to be back now. Appears to have been a widespread outage. Thx