Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Langley, Calgary, Toronto, Hamilton, Waterloo, Montréal, Vancouver, Barrie, Woodbridge, North Bay, Ajax, Oshawa, North York, Paris and Orillia.
| City | Problem Type | Report Time |
|---|---|---|
 Langley |
TV | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| Hamilton |
Internet | |
| Waterloo |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TakeOffFox
(@TakeoffFox) reported
Still no @RogersHelps cell service this is actually worse than 9/11 what is going on?
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Chris Vahabi
(@TheBigV_88) reported
@RogersHelps Let's get a Reddit campaign going to tank Rogers as much as we can. **** this useless company.
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Joel
(@JoTimez) reported
@kevrevrun @AboutRogers @Rogers But in canada there is a monopoly. Rogers and Bell take advantage by this. They charge the highest in the world and give us the worst service and connectivity in the world. This will never change unless more competition comes in. And the gov will never allow that
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Rhonda Hughes
(@blackenrho) reported
@Rogers Perhaps you should pick another day to promote your non service 🙄
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Observer Of Time
(@0bserveroftime) reported
@RogersHelps This isn't intermittent. I haven't had a call go through since 7 a.m this morning. It's a complete outage and failure on a large scale.
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Manisha Gupta
(@ManiiiiG) reported
How has @Rogers’ NATIONWIDE service outage NOT been all over CP24 news today? 🤔
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candace 🌿
(@candacelynnxo) reported
@Sweetsherene1 @AboutRogers @Rogers There is a screen shot of a chat with support going around saying they will be crediting everyone’s next bill. I doubt that. You will most likely have to ask for it.
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goodnight
(@goodnighthush) reported
@RogersHelps @Rogers so because of this service outage I am still having to wait even longer to book a vaccination... I miss the chance to get in sooner because of this! Not happy. At all.
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doug irvine
(@dougirvine3) reported
@RogersHelps I've reached out multiple times with no response, why have I not received a response???? Why am I paying your charges and fees with no support!?!?!
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Jim Leahy
(@JimLeahy79) reported
@kevrevrun @AboutRogers @Rogers There is a statement from the CTO saying it was a recent ericcson equipment update that caused the issue
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Laura Hines
(@snowwhitefive) reported
@AboutRogers @Rogers This is the worst thing possible during a pandemic. How can we stay in touch with anyone? Thanks for nothing Rogers! If there is no feasible compensation then please tell me why we should continue with a communications company that willingly takes your money but doesn’t help?
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Raj Senthil
(@RajSent87704765) reported
@RogersHelps Hello Rogers, it is not an intermittent issue. I have been out of service since 7 am like most people here. Unable to receive business calls.
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Uri Sevilla
(@usevilla) reported
@RogersHelps Not "some", not "intermittent" and not "interruption". The entire Rogers cell network in all of GTA seems to be down for 24hrs. Grow some [🏐🏐] and face the public with clear and honest message
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How you Bruin?
(@BigNastyBruins) reported
@rogers, it seems like you could use some help: intermittent: occurring at irregular intervals; not continuous or steady.
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@rogers I demand to be compensated for this loss of service.
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Greg Rampersad
(@greg_ramp) reported
@AboutRogers @RogersHelps My cell service has been down all day. Only intermittently able to use wifi calling. I would love a days credit to my and my wife's bill. It's the least you should do
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Mari
(@Mariliue) reported
@AboutRogers @RogersHelps You better restore service by tomorrow morning!!! Or else I’m cancelling with no cancellations fees and going to another provider!
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Switchboard_Donna
(@SwitchboardDon1) reported
@RyanDaveyMD @RogersHelps hilarious! I do not miss what I have never had. I am pretty sure I was born in the wrong century. I also do not have tv...carry on!
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Tracy Lynn
(@grapedevine) reported
@Rogers still no cell service...12 hours and counting in #britishcolumbia #rogers
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Joel
(@JoTimez) reported
@kevrevrun @AboutRogers @Rogers So I guess we just have to live with this crap or move out of the country and live somewhere else which I am thinking of doing !!
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Dr.Cheesy McTits MD🇨🇦 aka CheeseTits
(@BigNasty6oh4) reported
@Rogers is there any ETA on getting your service up and running? Will I be seeing this lack of service as a credit on my bill? If I pay a day late you charge interest so are you able to take the cost of this day off my bill? #Rogers #rogersoutage #rogersdown
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Kenn Douglas
(@DonnyDont742) reported
@AboutRogers @RogersHelps Hey @RogersHelps , what exactly WAS the root cause of this issue ?????
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Sandy MacFadyen
(@Reposadist) reported
@thewirereport @Rogers This is bad-a ton of restaurants are running their pin pads on rogers cell service (luckily we still had an ethernet one kicking around)Why would the entire country be down?
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Daniel Lak
(@yeti2yeti) reported
Thanks @Fidomobile and parent company @RogersHelps for preventing my doctor and I from speaking in a long scheduled consultation. Not life threatening but not what I wanted at a time like this. Your absence of service has been costly indeed to our society.
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Joee
(@joemeawasige) reported
@AboutRogers @RogersHelps Eh I don’t care what the issue was, just as long as it’s fixed. Thanks.
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Michael Laurie
(@Mike256k) reported
@RogersHelps Joke message from #Rogersoutage. Rogers and Fido customers out for several hours across Canada. Bad software update or cyber attack? Rogers you owe us an explanation!
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Viciouspixie
(@Viciouspixie1) reported
@Moollah @RogersHelps @FidoSolutions Please communicate with your customers - you're eager to always send us all forms of marketing, your eagerness should extend to keeping us in the loop and ETA for fix. A whole day without service and counting. Generic message on website is not enough.
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Dawn
(@everydayisbest) reported
@RogersHelps 10 hours. 10 hours no cell service
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Patrick Teskey
(@Paddyteskey) reported
@spooooookyszn @Rogers Still down.
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XC Techs
(@xctechs) reported
@RogersHelps Quick update, still not working the 5PM tweet you guys had from @Rogers came and gone. this is costing me a lot of anxiety, Stress and $$$.