Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Hamilton, Ottawa, Vancouver, Toronto, Richmond Hill, Montréal, Surrey, Calgary, Markham, St. John's, Kitchener, Coquitlam, Oshawa, Saint-Félicien and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Ottawa |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kevin gangloff
(@glott77) reported
@Aaron76617809 @Rogers Nor have they addressed the issue.
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JPM
(@Real_Varangian) reported
Internet is down now. @RogersHelps should be paying me to stick around. Can’t go more than a week without network issues?!
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Deanne
(@gametimesnack) reported
.@RogersHelps cable not working & being told 4-24 hrs before it’s back up. Asked to speak to retention & she hung up on me
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Tony Scala-Cookbook Co-Author “Seriously Sicilian”
(@tony_scala) reported
@Rogers on your website,“chat function is available 24/7”. Yet when you try and open up a chat, “Thanks for contacting us. Sorry, but you’ve reached us outside of our regular business hours. Please try again later.” AND you never mention what your regular business hours are!?
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Darryl Walker
(@Darrylrwalker) reported
I can’t believe the poor customer service @rogers . Over 4 hours and multiple calls into the 1 800# tonight. Every rep passing the call to the next. #rogers
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reeyah
(@marshysmommy) reported
@RogersHelps what is going on with the service in Markham?!?
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Sarah Morgan
(@smorganvenditti) reported
@RogersHelps All day spotty service - internet and ignite tv. Even the Ignite app. Getting a little sick of a bill for crappy service. Tonight TV is frozen, no sound or both. #rogers #rogersoutage
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Varcoe
(@Varcoe_16) reported
@Rogers you guys are a ****** joke of a company, when your Internet isn’t down, your TV is down, when your TV is down your service and Internet are down, billion dollar company, invest is some better equipment that doesn’t go down 3 times every week, ****** joke of a provider
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Cpt ◇ Alicia
(@CptFaith) reported
Hey @RogersHelps my ignite internet is down again. Modem flashing green, no luck with multiple restarts. Fix your damn service asap?!
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Tony Scala-Cookbook Co-Author “Seriously Sicilian”
(@tony_scala) reported
@RogersHelps Your out of country phone number is not working nor is your online chat line. How can I get assistance to unlock a phone so we can use it in Europe?
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⋆ l i s a ⋆
(@withliss) reported
Hey @Rogers you piece of **** company shouldn’t even be considered one of the top competitors with your scam services/servers that are always having issues and useless customer support 🤪
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rachel shnier
(@rachelshnier) reported
@RogersHelps, I am getting an abundance of spam calls to my cell phone. Please, please, please help find the solution to blocking them!! #rogers #spamcalls
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Mudasir
(@mudassir12311) reported
@Rogers why such a pathetic/degraded internet service since last major outage, honestly I’m fed up with your connectivity issues, mainly telecom monopoly wins here.
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Lori Franze
(@torontoLori) reported
@RogersHelps Not what I needed. I don’t understand why it’s freezing every 10 seconds. Video, audio is fine. And my download is almost 50. I switched to my laptop & now back to TV, it’s working but waiting for it to crap out access.
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Noel Allen
(@NCALLEN80) reported
from
Clarington, Ontario
@RogersHelps do we have another outage in Newcastle, Ontario ? Had no WiFi since 11pm
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Sara 🇨🇦
(@soccermonsters) reported
@RogersHelps I am an hour in to trying to get my internet working. Wtf, @RogersHelps
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.
(@im_ibi) reported
@RogersHelps internet has been down since last night. your virtual assistant is also broken.
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Jonas Crawley
(@jonascrawley) reported
@RogersHelps Seems to happen an awful lot! Since @rogers has put a stranglehold on how I can watch my beloved @BlueJays I’m paying yearly for an app I only use for 6 months. #monopoliessuck
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Darryl Walker
(@Darrylrwalker) reported
@RogersHelps The issue hasn’t been resolved. We will be writing a letter describing the experience as a new customer wanting to buy 3 new services. I hope it finds its way to someone who can review this and prevent the next customer from this experience.
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TahrayTheImperfectionist
(@YRNSwazyy) reported
@RogersHelps With all due respect you guys gotta step yall game up... wifi going on and off for the pass 2 months maybe longer... and now today like 6 times in 1 hour... you guys are better then this man like what's the issue over there?
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Jonas Crawley
(@jonascrawley) reported
@RogersHelps Not recently, but I have done that before and it never solved my issues.
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Jonas Crawley
(@jonascrawley) reported
@RogersHelps I consistently have to restart my AppleTV 4K because when I open the app and choose to watch a Jays game all I get is the spinning wheel of death. Or, sometimes the stream starts and picture quality is horrible. Doesn’t happen with any other app, that’s why I switched to Bell.
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Tony Scala-Cookbook Co-Author “Seriously Sicilian”
(@tony_scala) reported
@Rogers Your out of country phone number is not working nor is your online chat line. How can I get assistance to unlock a phone so we can use it in Europe?
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Jasun SAW MP
(@riverxroads) reported
@Rogers I HÂTE TOU SO MUCH YOUVE LOST A CUSTOMER FOR LIFE
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nunya
(@BrizzyBidder) reported
@RogersHelps Internet has been down in Brampton for like 2 hours now and you guys still haven’t addressed it?
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Embarrassed Canadian🇨🇦
(@EmbarrassedCan1) reported
@RogersHelps I called… technician supposed to be coming tomorrow. Ignite tv is garbage
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D
(@Fawk__Q) reported
@RogersBiz @caliber_comms I hope every single one of these boxes and cameras get smashed on the regular and it continues to cost you money left and right because **** YOU
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Sara 🇨🇦
(@soccermonsters) reported
@RogersHelps Does this link even work? I get stuck in a “click here to see if there are outages in your area” and all it does it load the same page over and over. Also, it has a reply button - so I tried to say there is a problem - but it also does t work.
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George Azar
(@GeorgeAzar77) reported
Please don’t tell me another @Rogers and @FidoSolutions internet outage! Not the way I wanted to start my day..
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René Botzang
(@Rene_Botzang) reported
@RogersHelps I've been experiencing speed issues, restarting my rogers modem has not corrected the issue. I have a 1Gbps download plan but am only downloading around 2Mbps on any of my devices, wired or wireless. Upload is normal at 50 Mbps for some reason.