Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Whitby, Calgary, Edmonton, Toronto, Montréal, Windsor, Ajax, Markham, Surrey, Guelph, London, Waterloo, Kamloops and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Whitby |
Internet | |
| Calgary |
Internet | |
| Edmonton |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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PRchef
(@PRchef_Inc) reported
This has been going on for months. Months ago @Rogers acknowledged the problem. Yesterday #Rogers again acknowledged the problem. Today, the problem continues. When will the @CRTCeng do their job? #rogersoutage lives on!
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Dave P🇨🇦
(@DaveP32250) reported
@RogersHelps Hard to DM with no service.
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🇮🇹 °o° Anthony G °o° 🇨🇦
(@gullo_anthony) reported
Hey @RogersHelps did you ever think of putting an “off” option for power save mode on the #ignite box? It’s stupid that every 5hours I have to be active for it not to turn off
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Bill DeThrill
(@BillDeThrill) reported
@mriles4 @Rogers @NHLPA Can you Stop taking useless slow wrist shots from the point??? Please please learn how to take a slap shot.
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Chris Gleason
(@CGlease) reported
@RogersHelps what is going on with your service again or should I say NON Service!! I’m sick of this ****!! Time to switch to Bell or someone who actually will provide some stable and reliable service! What a joke you guys are! #pathetic #incompetent
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Mitra A
(@mmarjang) reported
@Rogers @Fidomobile @chatrmobile The uprise in Iran is ongoing and the internet is shut down. Please extend this or provide a discounted rate to call Iran.
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hailey
(@whateverhailey_) reported
@meaghantalks @Rogers it is infuriating how every call center is just filling seats to answer calls and not actually training people to handle them. i say this as someone working in a call center where i’m watching our customer service plummet.
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Lizzie
(@lizzieTJ01) reported
@RogersHelps Having issues at work no internet or phones for last 2 hours! Why why why??????
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Rogers Helps
(@RogerHelps) reported
@MadaniSepideh @Rogers Hi Sepisdeh! Our service status looks good right now and over the last 24 hours and we’re experiencing no outages. Please DM us if we can help further. - Priya
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Becka Grose
(@benditlikebecka) reported
@Bell I live in Summerside Edmonton and I can’t answer my cell in my own house because the service here is so bad, but my partner’s @Rogers phone works just fine. Want to tell me how I can live in Alberta’s capital and now have cell coverage?
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Bill DeThrill
(@BillDeThrill) reported
@mriles4 @Rogers @NHLPA Only one guy took a slapshot from the point entire game against coyotes... Mathiews and it almost scored. Please ban wrist shots. Too slow. No one is scared to block them. No need to rush the point. Defelections are too slow to score. Useless
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RoolaRoo
(@RoolaRooArt) reported
@JDAshleigh @RogersHelps It was also down in Oshawa last night too for over 5 hours before we just went to bed. No notice or news about it. Definitely considering switching even though the other big internet companies equally suck. Gotta love a market monopoly right?
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Daniel
(@87Danielc87) reported
@Sportsnet @Rogers @DavidAmber Feel so bad for David. Guy is one of the best. He should be hosting tonight and Wednesday as well.
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subtleBangalorean
(@subtleblorean) reported
@RogersHelps I would suggest you to check my messages as well. I am so agitated explaining my problem over and over to so many people on so many channels
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marisabean
(@marisabean19) reported
@RogersHelps Thanks but no thanks. You aren't doing me a favor, I'm paying for a service. The service provided is awful and unreliable and wasting my money. My neighborhood has all been very satisfied since switching to Bell.
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Louise 🇬🇧 🇨🇦
(@louisen12345) reported
@jvkessel @Rogers I can’t even open the link - AS I HAVE BARELY ANY SERVICE. 😡
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Dave P🇨🇦
(@DaveP32250) reported
@RogersHelps Not impressed to get up to another service interruption this morning at 530. Fortunately back on by 6. Come on folks, really?
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marisabean
(@marisabean19) reported
@Rogers I'm sorry I'm just done. Yet another hours long outage (Bradford/Newmarket area).. You're literally forcing me to go to @Bell..... Shockingly bad service from you over the past couple years. And nothing to make up for it.
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subtleBangalorean
(@subtleblorean) reported
Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat
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Erik Scholten
(@ErikFB1) reported
@Rogers you have to admit that you have poor service. Still broken, wont do the easy thing to repair it, cant communicate between departments to resolve issues. Find another service if you can. Dont use @Rogers
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Ryan Silva
(@ryansilva79) reported
@Rogers This is a lie. You guys are truly terrible!! The service is horrendous and a monopoly.
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Cinamongirl17
(@cinamongirl17) reported
Another 3+ hour @RogersHelps internet outage. Remind me why I haven’t switched yet?
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Louise 🇬🇧 🇨🇦
(@louisen12345) reported
@Rogers - guess I’ll be moving to a bell tomorrow! Another evening of no service. If it’s not fixed by tomorrow - crossing over. They keep offering me really good deals. I work from home and you’re making it hell with all these issues recently.
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Jonathan Ashleigh
(@JDAshleigh) reported
@RogersHelps services in newmarket still down since 5pm yesterday. Rogers services vehicles on street last night till late. But you still remain silent. Terrible customer service.
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Yovanka
(@SpanxMcB) reported
@RogersHelps No. I've made a service call. A technician is supposed to come by today.
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Meaghan
(@meaghantalks) reported
@whateverhailey_ @Rogers Seriously!!! It is the worst. We can put a man on the moon but can't use call centres efficiently? Pls.
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Rob Gray
(@rjdiscus) reported
@RogersHelps For the 10 th time in last 5 days my internet and tv service has gone down in Aurora Ontario- is the level of poor service going to continue indefinitely?
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Dr. Peter Burns
(@bartyboyo) reported
@Sportsnet @Rogers @DavidAmber But you all speak with that put-on cheesehead news guy fake voice. Why can't you talk like a normal person like Barkley, Shaq, Kenny & Ernie? The lame skinny suit fake **** is unbearable.
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FlamingC4Life
(@FlamingC4Life) reported
@Sportsnet @Rogers @DavidAmber LOL anyone who PAYS MONEY for nhl Center Ice will NEVER see this. Further, should you not put money into providing actual full 1080p HD with in sync audio from ALL the teams you pretend to cover? Not many more years left on your garbage contract.
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Asmerom
(@Asmerom61852271) reported
@RogersHelps Is there any way that we can reach @RogersHelps support staff who can solve issues 🤔