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Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: London, Toronto, Ottawa, Markham, Calgary, Montréal, Vancouver, Angus, Spruce Grove, Newmarket, Edmonton, Kitchener, Carp, Waterloo, and Oshawa.

CityProblem TypeReport Time
London TV 5 hours ago
Toronto Internet 5 hours ago
Ottawa Internet 8 hours ago
Toronto Wi-fi 13 hours ago
Toronto Wi-fi 15 hours ago
Markham TV 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RighteousRider
    Persistent Skeptic (@RighteousRider) reported

    **** @rogers sucks!!! The cuts to @Sportsnet650 make it almost unlistenable now. #Canucks

  • PineBarPrince
    Tracey Lynne (@PineBarPrince) reported

    @Y_FXonHulu Help! FX released episodes 1 through 4 on demand on @RogersHelps cable, then forgot to release episode 5 last week. Yesterday they released ep. 6, but I can't watch it because I haven't seen ep. 5! What happened?

  • JenFrYrEyesOnly
    JMA (@JenFrYrEyesOnly) reported

    @RogersHelps can you tell me how to fix an email problem

  • jpatrickt
    Pat (@jpatrickt) reported

    @RogersHelps hey, any updates for Scarborough area outage?

  • nocutmydriveway
    I’M WORTHY (@nocutmydriveway) reported

    @RogersHelps why is your name Rogers helps when you have not helped me at all? What is the point of this twitter if all you say is message me on dm then when I message you you tell me to call in. When I call I have to wait hours and they are rude to me. Please resolve my issue

  • KagedApe
    Kaged Ape (@KagedApe) reported

    @RogersHelps so I remove TV from my ignite bundle as we don't use it...and now my internet doesn't work? Fun times...

  • tedrobak
    Ted Robak (@tedrobak) reported from Fredericton, New Brunswick

    @gmbutts @Rogers Too bad, Gerald. Maybe it's the difference due to living in a smaller community in the Maritimes, but I find that the Rogers support here is really good, though coverage is not as good as it should be.

  • Palmateer29
    Jonny Palmateer (He•Him)🤘🇨🇦 (@Palmateer29) reported

    @gmbutts @Rogers I was with @TELUS for YEARS. Got tired of the horrible service. Moved to Rogers earlier this year. No real problems so far (knock wood). If they end up tanking it the only other option is Bell. Urgh...

  • WyattMailloux11
    Wyatt Mailloux (@WyattMailloux11) reported

    @RogersHelps @Rogers is there an internet outage in the London Westmount area or something??? Been almost three hours and I still have no internet

  • ConnieBee44
    Connie Bee (@ConnieBee44) reported

    @RogersHelps outage yet again Bathurst and Finch area 😡

  • marnie1616
    Marns (@marnie1616) reported

    @MSW_researcher @gmbutts @RogersHelps Yet they send these random surveys asking to keep in touch. I always fill them out honestly and my issues are never rectified. But here’s a survey.

  • NatalieNatpick
    Natalie Pickering (@NatalieNatpick) reported

    @gmbutts @Rogers Rogers is way better than Bell! I had Bell! Never again

  • SeanRos26250158
    Sean Ross (@SeanRos26250158) reported

    @gmbutts @Rogers When I was living in Toronto I constantly herd bad things about Roget’s. I have been with Fido (now owned by Rogers) for over 15 years and I have never had a problem.

  • JohnCornfield6
    John Cornfield (@JohnCornfield6) reported

    @gmbutts @Rogers The worst everything

  • GPatrick77
    Garrett (@GPatrick77) reported

    @Rogers I subscribe to your sportsnet Now so I can watch sports with out interruptions. So far I’ve had 16 “playback errors” both on my Xbox and on my phone. Clean it up.

  • nocutmydriveway
    I’M WORTHY (@nocutmydriveway) reported

    @RogersHelps your customer service rep hung up on my mom. I have two services with you and am so upset this is how you treated me

  • shane_offerman
    Shane Offerman (@shane_offerman) reported

    Now, I'm informed that the help page is in maintenance mode @rogers. So, help chat is gone. FYI.

  • nocutmydriveway
    I’M WORTHY (@nocutmydriveway) reported

    @RogersHelps can you please help me they said the case was closed but they had inaccurate and not truthful information.

  • bafrayed
    Frayed (@bafrayed) reported

    My employer just got @RogersBiz yesterday. And it's already down today! Glad I'm not one of your customers

  • shane_offerman
    Shane Offerman (@shane_offerman) reported

    If I need to wait in a help chat queue, fine, but it would be value added to inform me where I am in the queue and the length of the estimated wait. @Rogers

  • eikonos
    Daniel 🦁 (@eikonos) reported

    @gmbutts @Rogers didn't think i'd ever agree with you on anything, but here we are can you phone Trudeau and get him to fix the CRTC so the phone companies have some actual competition?

  • Bnovak11
    political watchdog (@Bnovak11) reported

    @gmbutts @Rogers Bad idea they screwed me over on hundreds of dollars and a unused phone

  • weimhelen
    Tresa 🇨🇦 (@weimhelen) reported

    @gmbutts @Rogers Virgin mobile , happy customer

  • anthonyjcblack
    Anthony Black (@anthonyjcblack) reported

    @Rogers @RogersHelps internet and tv service are down. I’ve restarted modem and cable box. It’s not coming online… is there an outage happening in East Toronto/Scarborough?

  • hendkl
    Karen H (@hendkl) reported

    @RogersHelps @gmbutts My favorite experience was trying to return my mother's cable box. She had just passed away & I'd shown her death certificate. They insisted they could only accept it from the customer. I told him if he knew how we could make that happen, I'd be grateful 🙏

  • nocutmydriveway
    I’M WORTHY (@nocutmydriveway) reported

    @RogersHelps your customer service rep was rude on the phone to me and told inaccurate info. All of this is in my opinion.

  • cindyintoronto
    Cheeky Monkey (@cindyintoronto) reported

    @gmbutts @Rogers No kidding! I fully removed Rogers from my life about 5 years ago. Never been happier. I have home internet with Bell and cell phone with Public Mobile. Both great services.

  • BirdMan_717
    Rob L (@BirdMan_717) reported

    @RogersHelps what's the deal Rogers? What's the ETA on the fix buds?

  • UrGirlSaigon
    Cookie Monster's Ex (@UrGirlSaigon) reported

    @RogersHelps I had two agents help me & even THEY were bewildered as to why this was happening to me. They said they never seen such a thing before, totally understood my frustration, anger, and took care of it. I’m not upset anymore. I just hope y’all fix your automated system to not happen

  • cathyfburrows
    Cathy F Burrows (@cathyfburrows) reported

    @gmbutts @Rogers Never never again for me either