Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 01/20/2026 13:15

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Mississauga, Guelph, Surrey, North York, Waterloo, Hamilton, Oshawa, Ajax, Edmonton, Markham, Maple Ridge, Thornhill and Midland.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaVancouver TV
CanadaToronto Internet
CanadaToronto Internet
CanadaMississauga Internet
CanadaGuelph TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Leafer1 cmacs (@Leafer1) reported

    @maggiecassella @Rogers @CRTCeng Can't help you. I once had The GAP send an account of $4.36 that I did not owe (yes read that right) to a collection agency. They dogged me for 3 years.

  • KindyNick Kindernick (@KindyNick) reported

    @RogersHelps I am teaching a kindergarten class virtually. My internet went down 8 times yesterday during class. Then fine in the evening. My internet crashed AGAIN this morning. This is unacceptable for my students and myself. Fix it ASAP!

  • ArpitGuglani Arpit Guglani (@ArpitGuglani) reported

    @RogersHelps Home Internet has been very unreliable since yesterday - going down for stretches of time. Please help fix. #etobicoke #toronto

  • lucthearcher Luc (@lucthearcher) reported

    @EngProfD @CSProfKGD @RogersHelps Good to know, I have only ever had problems with their DSL service.

  • Ann123abc456xyz Ann *WearADamnMask* *Stay3MetersApart* Ryan (@Ann123abc456xyz) reported

    @stunner____ @Rogers @Fidomobile If you think Bell is bad wait until you experience Rogers hell! No better, in fact worse.

  • kcxxx_ ♎️️🏳️‍🌈 (@kcxxx_) reported

    @lo_kee__ @Rogers Lmaooooooooo wtf

  • SpectrumPulse Mark Grondin (@SpectrumPulse) reported

    Figures that the night I got Billboard BREAKDOWN rendered a solid hour early is the night my internet decided to **** itself. Oy @rogers, how is your upload speed in Toronto so terrible on this night?

  • ArpitGuglani Arpit Guglani (@ArpitGuglani) reported

    @RogersHelps Internet has been very unreliable since yesterday - going down for stretches of time. Please help fix. #etobicoke #Toronto

  • cxlleri cxlleri (@cxlleri) reported

    @christinekirby @Rogers ugh no so frustrating it’s been completely down for at least an hour

  • christinekirby Christine Kirby (@christinekirby) reported

    @cxlleri @Rogers So, it's not just me having problems with them?

  • kenmc76 Kᴇɴ MᴄLᴇʟʟᴀɴ 🇨🇦 (@kenmc76) reported

    Will @Telus or @Rogers pay early cancelation fees for people who are disgusted with @Bell 's latest actions and want to move over to their network? 🤔 #BellLetsCut

  • joannevannicola jo vannicola (@joannevannicola) reported

    @maggiecassella @Rogers @CRTCeng They are relentless. They kept sending me bills for equipment that needs to be returned that maybe cost 100 bucks if that, old digital boxes for 1g! During covid they send people bills for 1g! Of course I returned but they are horrible.

  • vote4robgill Rob Gill (@vote4robgill) reported

    Since Bell is killing local news, it’s only appropriate to CANCEL any and all Bell services you may have. #BellLetsCut Internet -> @TekSavvyBuzz Mobile -> @Rogers Home Phone -> @Ooma

  • djtiger DJ Tiger (@djtiger) reported

    @rogers @RogersHelps Two back to back days of outages. Very unimpressed. @bell fibe? What can you do to move a 20 year loyal customer from Rogers. Woo me.

  • i_m_SUNdeep SUNdeep (@i_m_SUNdeep) reported

    @Rogers I was on a call with customer support and I experienced call drop for twice and no call back from the support team.

  • beardhuff Brad Huffman (@beardhuff) reported

    @RogersHelps @TekSavvyNetwork getting pretty goddamn sick of your constant outages in Toronto. Many, MANY of us are working from home and rely on your services. We spend a stupid amount of money and get zero reasoning from you as to why your services are so brutal. FFS

  • crankycarbivore Marshall Smith (@crankycarbivore) reported

    @beardhuff @RogersHelps @TekSavvyNetwork Service has been very inconsistent lately. Glad to hear I'm not the only person experiencing issues.

  • wjisoprod Woojin.iso (@wjisoprod) reported

    @jseromaa @bell @rogers YOYOYOYO fix this guys internet!!!! Mans paying a premium

  • MiIahvee Milah - Season of Boba 🧋 (@MiIahvee) reported

    @stunner____ @Rogers @Fidomobile i'm with freedom and ill take them/shaw's phone service any day, but it's no reminder sportsnet > tsn 🖕 Bell

  • mlkibler Murray Kibler (@mlkibler) reported

    @RogersHelps @Rogers sucks ... Cant show the Capitals vs Philly game so instead of letting us watch Oilers & Sens we gotta watch some ancient hockey game bcuz Rogers paid $billions for Canadian broadcasting rights when they could have paid $millions .. bring on @Verizon to Canada

  • Sailor_Moon_CA Sailor Moon Canada 🇨🇦 (@Sailor_Moon_CA) reported

    @EamonOFlynn @pa1ge @Rogers And this Star service will only have Disney-owned content on it.

  • campbelldad James Brown (@campbelldad) reported

    @Rogers what are your SNNow streaming feeds for hockey always so bad? Do you need help? Just ask for help if you need it.

  • jgordonboyd J Gordon Boyd (@jgordonboyd) reported

    @Rogers I just spent >1h on the phone with your wireless customer service, then the line went dead. Now it says your office is closed for the night. This is very unacceptable

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices

  • Assemble_Show Assemble! (@Assemble_Show) reported

    @KyleFeduniw Ya cause with a pandemic they needed that gov support to hit their bottom line and increase shareholder revenue while laying off workers. @Rogers did the same by laying off most of their media division and collected gov money while people lost jobs.

  • ArpitGuglani Arpit Guglani (@ArpitGuglani) reported

    @RogersHelps Home Internet has been very unreliable since yesterday - going down for stretches of time. Please help fix. #etobicoke #Toronto

  • stunner____ stunned (@stunner____) reported

    @FredDouglasssss @Rogers @Fidomobile A couple? They shut down a whole radio station MID AIR #disrespectful

  • TheLoch Loch (@TheLoch) reported

    I was told once there are 2 types of people in radio, those that have been fired, and those that will be fired... that is and never should be an inspiring mantra. Broadcast companies must do better for their employees. Sad week for broadcasting in Canada @Bell @Rogers etc.

  • meetabdul29786 Abdullah Usman (@meetabdul29786) reported

    @RogersHelps Is someone going to call me regarding this issue resolution or I have to just wait till my death.

  • Sailor_Moon_CA Sailor Moon Canada 🇨🇦 (@Sailor_Moon_CA) reported

    @EamonOFlynn @pa1ge @Rogers And this Star service will only have Disney-owned content on it. Much of what Hulu carries is actually third-party.