Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, York, London, Vermilion, Orangeville, Guelph, Edmonton, Surrey, North York, Vancouver, Halifax, Calgary, Nepean, Oshawa and St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| London |
Internet | |
| Toronto |
Wi-fi | |
| York |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kat (卡帝娜)
(@kayedzei) reported
@Rogers HELP!!! is there a problem in line with connectivity? I cannot make a phone calls.
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Sean
(@gymger84) reported
Between @bell internet and @rogers cellphone service both being out… today has been the Mondayest of Mondays.
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Isidro Zapata
(@IsidroZapata9) reported
@wpgpolice @Rogers Was the point ? Last Oct 18 I call 911 at 11:29 pm , Police got there 1 bloc north of city hall , the WPO that arrive first “NEVER “ got out of the comfort of his SUV and in top of that when I ask if he was going to do any thing he said “ Shut up, go back to your f@cking car “
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Brody Moore
(@Liefx) reported
Bro wtf. @Rogers customer support agent just called me a bot. Holy **** you guys gotta train your agents better. Sorry for asking your agent a question, guess I'll sit back and take you 10% speeds. Jesus Christ @RogersHelps
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Harry Tucker
(@HarryTucker) reported
@RogersHelps 4 companies with Rogers mobile have no service for a couple of hours in Calgary ... data also up and down. Any estimate on restoration of service?
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CS Group
(@CSGroup13) reported
@RogersHelps experiencing super slow internet and disconnections again. I was ok chat with your reps and the internet worked for like 5 minutes and it’s disconnecting again! Is there a better internet than ignite? I need something more reliable
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Andrew Goldberg
(@A_dr_w_Gold) reported
@W_fr8s @Rogers @RogersHelps Nah I have had both Vmedia and Beanfield and honestly they are so much better in both service and customer service and value and weirdly I felt like they treat you more humane...
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Nicole 🇨🇦
(@NicMMcL) reported
@rogers Why can’t I make critical phone calls today? I’m in the hospital, awaiting a ******* phone signal so that I can get home to my own bed. Ridiculous!
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Douggie Tremblay
(@douggietremblay) reported
@Lourdezgallego @Rogers Same issue here
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Jonathan P
(@p_jonathan) reported
@CustomerCareOne @Rogers @RogersHelps #rogersdown. Cellular phone calling issues only.
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B Lang
(@britL86) reported
@Rogers Just wanted to know if you guys are having issues with your systems because I can’t make any outgoing calls.
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Andrew Goldberg
(@A_dr_w_Gold) reported
@bagarebaingan @Rogers Yeah their virtue signalling is as bad as their service and as bad as their customer service
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spectres be haunting
(@roadtoserfdumb) reported
uh is it just me whose @rogers service is all ****** today? no phone calls, no outbound texts. inbound texts still working somehow
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Julie Buckingham 🎙
(@JulieCJOB) reported
@crazyindapeg At least some @Rogers customers are experiencing issues. If you need to contact 911 @wpgpolice suggest a different network or landline.
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Wayne 🇨🇦🇬🇾🇻🇨
(@W_fr8s) reported
@A_dr_w_Gold @Rogers @RogersHelps Par for the course. The others are just as bad.
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Winnipeg Police
(@wpgpolice) reported
Due to cellular network issues, please be advised that some @rogers cellular customers may have challenges if trying to reach 911. In this event please use a landline or other cellular network provider. We will provide an update when it becomes available.
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Andrew Goldberg
(@A_dr_w_Gold) reported
@RogersHelps How sweet that originally I sent that a week ago when the internet was down and y'all reply now only publicly but not to the DM which you told me to send... And the internet is down again... It's as though you want people to think y'all are not ****** instead of not being ******
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Singh
(@Hawks_RW3fan) reported
@RogersHelps is the network down in BC. Can't make or receive calls.
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King Homer
(@GoldKingHomer1) reported
@RogersHelps Can you please acknowledge you have a god damn issue
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K Teds
(@KTeds) reported
Hi @RogersHelps I fear you’ve charged me $14 for roam like home- except that this was unintended if that’s the case and had roaming and shortly thereafter cellular data off - can you help?!
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Robert Dawson
(@dawsonrb) reported
@Rogers for a communication company, you're not communicating very well. No notice on app or website that service is down?
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Andrew Goldberg
(@A_dr_w_Gold) reported
@W_fr8s @Rogers @RogersHelps Man if I could explain to you how much I hate their chat bot... If you thought their customer service reps were bad wait till you deal with their chat bot... Man I swear I have never had a worse experience than being a Rogers customer...
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Andrew Goldberg
(@A_dr_w_Gold) reported
@Skbapm @Rogers Only way that they will do this is if they can charge more money? Late payment? Charged more. Early payment? Charged more. On time payment? Charged more. Not using the service? Charged more. Over using the service? Charged more. Feel like you are being overcharged? Charged more.
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Zach Fleisher
(@Zach_Fleisher) reported
It's cool. Canadians pay some of the highest rates in the world and my phone still drops its network at least once a week. @RogersHelps
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Brody Moore
(@Liefx) reported
@alex_daigle93 @Rogers @RogersHelps I'm like bro wtf this isn't twitter
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Jonathan P
(@p_jonathan) reported
@CustomerCareOne @Rogers @RogersHelps Is there any more info on the issues or outage?
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Laura Luyt
(@lauraluyt) reported
@RogersHelps cannot place outgoing or receive incoming calls this afternoon — is there an outage??
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Andrew Goldberg
(@A_dr_w_Gold) reported
@kvell103 @RogersHelps RIP to your data... They never reply to DMs
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Andrew Goldberg
(@A_dr_w_Gold) reported
@Rogers @cascagnette096 You are literally NOT there to help when people actually need it... Y'all are here to do PR and virtue signal some BS
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Randy
(@Randy63610351) reported
@Lourdezgallego @Rogers I'm in Winnipeg with the exact same issues, when will service be restored,