Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Bells Corners, Brampton, Edmonton, Surrey, Guelph, Montréal, Ottawa, Oshawa, Paris, Red Deer, Calgary, Courtenay, and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 29 minutes ago |
|
Toronto
|
TV | 38 minutes ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Bells Corners
|
TV | 2 hours ago |
|
Toronto
|
TV | 2 hours ago |
|
Brampton
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jey (@Slxmjimmy69) reported@rogers I literally have no cell service outside in meadowvale, Mississauga Ontario… I’m outside with 1 bar
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tiredsotired (@sotiredsotired) reported@RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.
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Bill Cooney (@BillCooney) reported@RogersHelps Correct. And Rogers support somehow transferred me to 4 different non-business technical support staffers who were unable to help. I’m now on hold on 1-866-727-2141
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Andrew d. (@Werdnah) reported@Rogers I’m subscribed to Sportsnet through my Cable TV package. It doesn’t matter though. Rogers routinely doesn’t get it right. I’m ALWAYS getting pushback (instead of assistance) from Sportsnet+ support when your service constantly errs & I report it.
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DegenApeDev (@DegenApeDev) reported@40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.
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D.A.B.🗣️🏴☠️🦓🦊 (@villainy_scum) reported@Rogers is a giant sack of ****
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Eddie Sheerr (@EddieSheerr) reported@RobertChaulk @DaveJSullivan @Rogers I'd say it'll be in a band that goes with one of the carriers. So Rogers may offer it as an add on service
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Felix (@Felix_Cat7) reported@EdmontonOilers @Rogers @RogersPlace Few people fathomed losing to the Ducks… People were licking their chops when the Oilers got home ice advantage against the Ducks! Could be worse, they could be down 0-3…
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limbo (@Limbo1981Limbo) reported@EdmontonOilers @Rogers @RogersPlace you learned nothing from the past. and specially you still have a goalie issue. pathetic management!
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Bonnie Lee (@stitchlady) reported@Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really
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Iceman (@Mattheiceman) reported@EdmontonOilers @Rogers @RogersPlace Terrible defensive team. Bouchard, and nurse wtffff. And Davo bro u can’t just drive the puck in through 3-4 defenders!!
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Rick Blaine (@JayJjtml555) reported@RogersHelps dumbass response as usual from these assheads..sent a dm and they didnt even include the email issues I brought up in my dm
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Tony🐶🏒 (@TonyAnjam) reportedCall Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand
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Danny James (@PichetteDanny) reported@EdmontonOilers @Rogers @RogersPlace Let's play a game where is McDavid going to want to be traded to Which Team ......Your Defense System is so Terrible but keep on ;Blaming your Goalies when it's really your Defense System is terrible....
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Tony🐶🏒 (@TonyAnjam) reported@RogersHelps lol your support telling me its 50% off and thats all i get how do i talk to someone on the phone im not even sure im talking to a real person on chat lmfao
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BeyondOldfashioned (@Karen22912) reportedSooooo….. more on this, the info that I could find indicates a @Rogers tech support worker in Morocco earns $500-$700 U.S. per month, more if they have more specialized skills- Does Rogers have difficulty finding Canadians to do this work?
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Andy Potter (@aap53) reported@RogersHelps That comes up with nothing. The myRogers(Shaw) app tells me there is an outage but when more details are requested there is nothing.
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eash (@Ronnie2Kaapp) reported@sockmoments @Rogers @JaysCare Like I’m actually considering not even buying tickets for the 27th anymore this **** is insane. Shouldn’t have to lineup at 1:30 for a 7 pm game bc they can’t order an extra 10-15k jerseys even
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Robert Chaulk🫐 (@RobertChaulk) reported@EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.
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tiredsotired (@sotiredsotired) reported@RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”
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29Cloverdale (@1295QueenVic) reported@hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it can’t afford
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Prince Pahwa (@princepahwa2) reported@Rogers How does that matter if it’s better at night ? Both me & my wife facing issues during our calls all day, While I was sharing my pain today , Internet went offline and both of us dropped from important meetings abruptly this is Highly embarrasing and disappointing
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Michelle Wansink (@michmashed78) reported@RogersHelps I receive a msg to call Rogers when trying to activate wifi calling from my cell. On hold again going back and forth from eastern tech support to west. For clarity, I live and have always lived (as a rogers customer) in BC. East sent me west, west tells me I'm east account. 6hrs
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RH (@RGHall) reported@pale_atlantis I have the same problem watching on my TV on @Sportsnet with @Rogers cable. Started doing it last year. Probably because everything is through stupid WiFi.
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shae 🦋 (@nnyylleeaahhss) reportedin case anyone doubted this, @Rogers is the absolute worst
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Kyle Wildi (@KyloTango) reported@RogersHelps Well yes but I live in a house with other people. It’s be nice to be able to leave and go to work and have the app work on Apple TV. I could also go to a bar and watch the game. You know but I pay for a service that included the xfinity app which isn’t very good.
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Andy Potter (@aap53) reported@RogersHelps And now TV is down again.
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Krishan Arora (@krishanarora1) reported@Rogers bad wifi connectivity issue facing from more than 2 months
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Kevin (@Kevin_C889) reported@Rogers @VojvotkinjaSRB @rogers Why was my service cancelled without my consent or knowledge. How could this happen. Who approved it. How is this possible. Now I don’t have services. What is this unbelievably bad experience
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TimeTraveleRuss (@Noeticwanderer) reportedBeen on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.