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Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 4: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 59% Internet (59%)
  • 13% Wi-fi (13%)
  • 11% TV (11%)
  • 8% Phone (8%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Collingwood, Toronto, Mississauga, Ottawa, Simcoe, St. John's, Edmonton, Orangeville, Winnipeg, Oshawa, Hamilton, Halifax, Toronto county, Kamloops, and Barrie.

CityProblem TypeReport Time
Collingwood Phone 1 hour ago
Toronto TV 2 hours ago
Mississauga Internet 3 hours ago
Ottawa TV 4 hours ago
Toronto Total Blackout 4 hours ago
Toronto Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sykes_show19
    Chad 🇨🇦🐐 (@sykes_show19) reported

    @RogersHelps your wireless service in Inveremere BC is absolute trash. I pay way too much for I’m getting.

  • HoJam23
    🎃 HoJam 🎃 (@HoJam23) reported

    @CanadasLeafs @Rogers i complained on twitter and someone from their twitter team reached out to me and canceled within minutes. I will never, ever, ever, use this company for anything again.

  • abdiazizsarinle
    SARINLEY (@abdiazizsarinle) reported

    1/2. @Rogers @RogersHelps My emails have gone unanswered, and your AI agent has not been helpful. Please contact me and resolve this issue as soon as possible.

  • DjayBobb
    Jean Robert Fournier (@DjayBobb) reported

    @CanadasLeafs @Rogers Customer service needs to improve, so ******* frustrating @rogers

  • MaestroVas
    This is getting out of hand (@MaestroVas) reported

    @RealDonBradshaw @BlueJays @Rogers Are you stupid?

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @HeartPatient105 @Rogers @RogersHelps I had to dump their cell service because of a dropped 911 call near my cottage. That is unconscionable.

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.

  • msh_1486
    Mahdi (@msh_1486) reported

    @Kevin1141531 @RogersHelps I just filed a complaint. Thanks

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I finally got a human being in tech support on the line - then he did something on his end and we got cut off. He never called back. I think this is my fifth cutoff in two weeks, my fault for being insane - doing the same thing over and over and expecting a different result.

  • justistruth
    justistruth (@justistruth) reported

    dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

  • dimitrigeorga
    Dimitri (@dimitrigeorga) reported

    Absolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.

  • NordicNords
    NordicNords (@NordicNords) reported

    @RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

  • KimmyG6
    Kimmie G (@KimmyG6) reported

    @RogersHelps customer service needs help! Sitting on hold 1 hour 20 min just to speak to someone. Problem isn’t fixed. Sending a tech, but you guys can’t accommodate work hours? Who works until 4 pm? You charge if tech comes early part of the window? CS hangs up on me.

  • Loveataurus
    evanspence (@Loveataurus) reported

    @RogersHelps @RogersHelps apparently im told to put 40% down and im high risk! It's BS i have payment arrangements and been paying them and keep it contact but it's never good enough. I guess being a loyal customer for many years gets you no where so im fed up. @BellMobility is cheaper

  • KarlMagnonMan
    Solid Shatner (@KarlMagnonMan) reported

    @RogersHelps That’s irrelevant. I’ve followed all the steps (no dashes or box #’s etc) and it’s just not recognized (according to YOU) by Canada Post, and yet I get mail w/o issue. The PROBLEM is trying to speak to a live operator to correct this and I can NEVER get through.

  • KarlRholoff
    KARLRholoff (@KarlRholoff) reported

    @TennisUpdates26 "PRESENTED BY @ROGERS" AKA the worst company in canada

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    Why are you tech customer care lines dead. @CCTS_CPRST @Rogers

  • WantHeat
    Larry Matthews Jr. (@WantHeat) reported

    @RealDonBradshaw @BlueJays @Rogers Brain is rotted. Seek help.

  • SteveD29
    Steve (@SteveD29) reported

    @RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole

  • timmikewilkins
    Tim Wilkins (@timmikewilkins) reported

    @TruthFringe @Rogers Rogers is doing the same as everyone does. The guy at your door is pushed and trained to get you to agree in anyway he can. Rodgers it self is the problem

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps A ****🤬🤬🤬🤬🤬🤬 joke!!!

  • Paulzki
    Paulzki (@Paulzki) reported

    @RealDonBradshaw @BlueJays @Rogers What kind of unhinged post is this? You e never watched a sport in your life

  • BC_Bound
    DL - on Bills WR 🚂🚞 next stop, draft one in 1st (@BC_Bound) reported

    @lindsaytaylorl @Rogers Kitchener right now, this is what brought me here Loll guess theres only an outage in my block frig sakes

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps Over an hour late for a technician and when I call I’m on hold & forced to listen to the torture of bad music-that sounds like you recorded it on to tape from a bad AM station and you wonder why customers are upset when the agent comes on line!!

  • ACassan56
    AC@SS56 🍎 (@ACassan56) reported

    @TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    @RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.

  • JacobJPhillips
    Jacob Phillips (@JacobJPhillips) reported

    @RogersHelps If It Was A “General Inquiry” I Wouldn’t Be Asking For An Agents Help..

  • BetheGoode
    Tyler Goode (@BetheGoode) reported

    @RealDonBradshaw @BlueJays @Rogers Are you for real bub like holy **** take a chill, teams have been doing this for yrs bub

  • KarlMagnonMan
    Solid Shatner (@KarlMagnonMan) reported

    @RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.