Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Saint-Clet, Rapide-Danseur, Calgary, Montréal, Toronto, Newmarket, Brampton, Guelph, Whitby, Brossard, London, Burnaby, Ottawa and Smithers.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Saint-Clet |
TV | |
| Vancouver |
Internet | |
| Rapide-Danseur |
Internet | |
| Calgary |
Internet | |
| Montréal |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bartek Czerczak
(@BartekCzerczak) reported
@RogersBiz what the heck is wrong with Rogers? Last week my internet was out most the the week and now again this afternoon. Time to cancel?
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Nick Zervas
(@NickZervas) reported
@RogersHelps Is internet down yet again? So spotty. #frustratedcustomer
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wastegyalll
(@wastegyalll) reported
@rogers @fidomobile what's the point of having a win-back team when you provide even more trash service?
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The Techy Tantrika
(@ShamanaDreams) reported
In the absolute 💩 storm I dealt with this morning with @rogers support (they don't know their own products), I found out Rogers no longer offers the only channel we have dedicated to Black entertainment, @BET. Is @bell pulling the plug on BET too? #BlackStars
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Cooking Quidnunc
(@CookingQuidnunc) reported
Why is it taking @Rogers 45+ minutes to figure out a billing issue for me? *sigh*
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Cockshutt
(@JBPVFM) reported
I appreciate the Emails from @rogers (cough) - sighting their Canadian call centers, huge teams of support, and mechanisms for support - however; I'd prefer focus on #network stability, pods that work consistently - I mean, network stability is the core of a platform - no?
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@($(-)@Y
(@akay30) reported
@Rogers @RogersBiz why are you guys even still operating in Canadian market when you cannot handle the load of customers you got, every other day the internet is down every other day I have to call customer care and suffer the losses because of your such bad service!!
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jitin singh
(@icuta) reported
@RogersHelps Hey guys, I recently opened an office in Langley and I can’t receive calls or use the mobile internet. This seems to be a problem in this area of Langley, BC, postal code V2Y4K1
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Amar Patel
(@AmarPatel26) reported
@Bell_Support We have service with Rogers and Bell should have taken precautions while working and not try to make their competitor’s customer suffer @RogersBiz please look into this and send the technician on wickson trail area code M1B1M3 - need the internet up and running by the end of day
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Jennifer Lorraine Fraser
(@jenlorrainegold) reported
Ugh @Rogers if I wanted to order your service I would door to door salesperson popped by made my two dogs go crazy woke me up just as I was napping before I work tonight. I've been up since 5 working 2 other jobs. I don't have a landline for this so don't send people to my house
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avant
(@sophz_aj) reported
@RogersHelps is your internet service down? This is getting tiring.
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JakeJakeJakeJakeJake
(@JakeTiggy) reported
Man @Rogers your customer service has gotten just awful over the last couple years. Just awful.
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WeirderIsGood 🇺🇸
(@WeirderIsGood) reported
@Tboneator64 @Rogers @BlueJays Sucks! In NYC we don’t have signal issues but the Yankees organization decided to take 40 of their games and put them on all different streaming services so unless we paid for THOSE and the Yankees YES network, we missed 40 games.
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Northern Accent
(@rshrop1) reported
@Rogers Hey Rogers. “Technical errors” on your website preventing subscriptions to SNO to watch #torontobluejays ? Guess dependability isn’t a label you should claim just yet.
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Brandon
(@bds28) reported
Game package options have mostly gotten worse every year since @Rogers took over the #NHL rights. Every year is different and more confusing. I wish the @NHL would just keep it simple & let us buy the rights from them. Why are Canadians lesser value customers? Horrible @PR_NHL
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Take down the Russian Regime 🇺🇦
(@AndrewPeters01) reported
I understand that people hate big companies like @Rogers @Bell and @VirginPlus but seriously can we stop taking our anger and hate out on Customer Service Representatives?
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Kevin R Glenn
(@Sensorcraft) reported
@RogersHelps I've been a subscriber to NHL for many years. Currently I have an LG TV with WebOs, as well as a Roku stick, neither of which support the Sportsnet app. Basically a useless service now.
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Steve Kleyer
(@TheGeesus) reported
The @Rogers commercials running right now are garbage. If Rogers or Bell & Telus for that matter REALLY cared about Canadians, they would bring their prices down to what other developed countries pay.
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Canadian
(@WalkMarkham) reported
@RogersHelps my internet connection is down again and has been offline randomly for the past days which is annoying. Unable to connect!!
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Liz
(@whodahellislisa) reported
@Rogers @RogersBiz @RogersHelps internet tv and phones are all down at my house what the hell !?! I can’t even call or get a hold of anywhere long enough to get any kind of help
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WHITELIVESMATTER🇨🇦🇮🇱🇺🇸
(@BNash67394396) reported
@Srivastav_06 @RogersHelps I have no service and game is starting
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Nate
(@REALnate88) reported
@RogersHelps @maurrokingpin This is why you never use Rogers Lmao. Canadas worst network.
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Amar Patel
(@AmarPatel26) reported
@RogersBiz @Bell - today at 1 pm bell techs came to install their line in M1B1M3 area and cut wires for rogers when adding their wire and when asked they said rogers wires should not be here-We are down without internet and no one is coming to service it today- why do we suffer?
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@($(-)@Y
(@akay30) reported
@Rogers @RogersBiz Dhuram region outage in Ontario again, what is wrong again with your so called “fastest” service can someone please explain here!
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Marshy Lowlands
(@MLowlands) reported
@RogersHelps "we'll be happy to help" Evidently not. They've called 2x already with no resolution. A "manager" was to've called by today. They didn't, of course. Is that "happy to help" to #rogers? Cause to me it just sounds like elder financial abuse. What now? We sue your ***? #ScamAlert
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Peter Kirkpatrick
(@pkirkpatrick) reported
Hey @Rogers, that customer box at the @BlueJays game looks pretty sweet. I’d love to see it in person! Signed a loyal Rogers customer / Jays fan.
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@($(-)@Y
(@akay30) reported
@RogersHelps I already did DM’ed, people@in customer care don’t pick call when they do they love playing to transfer call from one department to other and eventually disconnect without giving call back.
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S.J
(@Srivastav_06) reported
@RogersHelps any outage in Ottawa? I've lost connection 30 min back and still offline. Altavista area. #rogersoutage
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Amar Patel
(@AmarPatel26) reported
@RogersBiz @Bell - don’t know who is at fault but why should we suffer because of this and especially when we are working from home this puts us on edge and creates bad reputation at work. @RogersBiz get this fixed asap area code M1B1M3 - on wickson trail
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Derek Keith
(@derekkeith777) reported
@Rogers I paid for access but can’t watch the game. Your company sucks.