Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Toronto, Ottawa, Montréal, Oshawa, Richmond Hill, Brampton, Markham, Peterborough, Victoria, Maple Ridge, Woodbridge, Vancouver, Hamilton and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Toronto |
Total Blackout | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Montréal |
Internet | |
| Oshawa |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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FPStewy
(@TNether3) reported
@RogersHelps My internet bounces 15x/Day can't do work or play games properly and just got my bill with a $30 discount but with a permanent $8 increase on the same bill. Well done there #Rogers This is the worst and most expensive service I've seen in my 30 years with them.
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Tyeewhyee
(@tieywhiey) reported
@Rogers But will the network fail next year is the question on everyone's minds 🤔
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Steve Quinton 🇨🇦
(@stevequinton) reported
Looks like @startca is down. Another @rogers issue?
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Janet Mead
(@JanetSMead) reported
@Rogers Now I have to wait another 72 hours or more to use my phone I havent been able to use for one week already??????? What kind of **** show are you guys running over there?
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CosmicBeing
(@CosmicBeing89) reported
from
Toronto, Ontario
@chatrmobile what’s going on? I am neither able to access internet nor send any messages! Sob sob 😭 @Rogers can you please adopt me? Same number but your service and 5G!
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Belladen
(@belladenjones) reported
@Rogers What ever happened to a rebate after your outage? My bill hasn't changed at all
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Dave O'Marra
(@DaveOMarra1) reported
@RogersHelps our rogers wireless on our phones is down?
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Janet Mead
(@JanetSMead) reported
@Rogers please tell me where your company gets an imei to blacklist when the phone was supposed to have come brand new? It was sealed in a damn box, 1 month ago, mailed from your company. Now your customer service is saying the phone might be pre owned??? Wth am I paying for?
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Sarife Solis
(@SarifeSolis) reported
@RogersBiz It had just been resolved. I am very disappointed I only found out because I contacted Rogers… this happened since around 7:30 last night and zero notifications. Around 16 hours without service.
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ewokwrangler
(@fiendishbanjo) reported
@lcdjdbros @RogersHelps I hear ya. Got an email from Rogers saying that they're working towards restoration and to contact 'Anna' for updates. 'Anna' says no service interruptions. What a joke.
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Keith Malone
(@Maloneington) reported
For lost service. @rogers and @RogersHelps have not replied to my tweets. I will keep this going until we get some answers
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Justin Havelock 🏳️⚧️🏳️🌈🇺🇦
(@HavelockJustin) reported
@Mikeggibbs But @Rogers made a commercial apologizing for all of their recent service issues instead of spending that money on fixing the problem, how is that not enough?
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Nathan McCullough 🌊 STREAM COAST NOW
(@nathanpmcc) reported
Holy **** @Rogers can your internet work for more than 5 minutes at a time, it's going out multiple times every hour, get your **** together
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Munkfist
(@Finkmust) reported
@RailDorey @RogersHelps No internet here, either. Another area issue that they forgot to let their customers know about
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CircularLogic
(@CircularLogic89) reported
@starkinly @RogersHelps People choose different financing options based on which best suits their needs. Some prefer a lease-like option (ie Upfront Edge) while others choose to finance (total device cost or with a down payment). Sure, others might choose to purchase outright.
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GShep
(@Shep1G) reported
@RogersHelps Is the Rogers member centre down? Can't get into my email. I put in my email and pw and it just stays on the same page?
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Sarife Solis
(@SarifeSolis) reported
@RogersBiz with an outage since yesterday afternoon in midtown Toronto; still not resolved. I am glad I switched my mobile to another provider and considering now to move my internet out as well.
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Keith Malone
(@Maloneington) reported
Hey @Rogers and @RogersHelps help. Enough is enough. This is the 8th day in a row with service interruptions. We have been having issues on and off since August the 8th when we lost wifi for 2 days. This needs to be fixed soon.
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erin
(@ErinTooSweet) reported
I promised my kid we could watch the MTV VMA’s tonight only to find out we don’t currently have the MTV channel and @RogersHelps is down for maintenance so I can’t add it… any ideas?
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J Man
(@J_Yoshiii) reported
@RogersBiz Wtf is this!? I hope you guys lose more costumers because of this surveillance garbage!
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Dan Goodwin
(@Freakaverage4) reported
@RogersHelps 3 hours no internet, it happens again. Let’s see if it takes you guys days to fix it.
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India - Don't elect blood thirsty rioters
(@arif007) reported
@RogersHelps No signal again? #toronto #Canada
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RickStoner @cryptoafterdark on telegram
(@RickStonerLive) reported
@Rogers and pay like 4 thousand dollars after financing with rogers, bah.. stupid monopoly in canada isnt free.
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J Man
(@J_Yoshiii) reported
@nazaar28 @RogersBiz Did they even give a reason why that happened!? They caused millions of dollars of loss business all over, plain garbage service!
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Mio Yokoi 🇺🇦🏳️🌈🇯🇵🇨🇦
(@Mio_Yokoi) reported
from
Toronto, Ontario
@CodingWithD @BlueJays @RogersHelps Honestly, the canned customer service speak of “I understand” is infuriating on so many different levels!
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Mark Cunningham
(@902MarkC) reported
@BigJMcC @CityNewsHFX @Rogers Same with housing. Rent is too high in Halifax, let's ask landlords what the solution is.
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Keith Malone
(@Maloneington) reported
@rogers has been on and off since early August. For the past 8 days we have lost service for hours a day. They have not given us any reasons for the interruptions. No timeliness for when the issue with be fixed. @Rogers have not been helpful when it comes to compensation....
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Officially HarjjiB
(@HarjjiB) reported
I hate when @Shawhelp representatives lie on phone. BILLING department is not CUSTOMER RELATIONS.. @shaw needs to let their employees know that their ego doesn’t run the company.. @Rogers when are you taking over this company.. I need you in west coast
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Janet Mead
(@JanetSMead) reported
@Rogers Can you please explain how a brand new iphone, one month old with the account in good standing is blacklisted? Your customer service is giving my DIL the run around and she has 5 phones on her account! We are about ready to go to Bell at this point after all this BS. 🖕🖕
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𝕵𝖆𝖐𝖊𝕿𝖍𝖊𝕾𝖍𝖆𝖐𝖊𝕿𝖔𝖕𝕾𝖍𝖔𝖙🏀𝕻𝕷𝖀𝕸𝕻
(@JakeTheShakeTS) reported
@Rogers your damage control is laughable , the money you spent on these dumb publicity commercials should have gone towards your customers , the "credit" you gave for someone with a bill like mine is pathetic I hope one day we Canadians can escape your and bells monopoly