Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Cambridge, Toronto, Whitby, Montréal, Fredericton, Nepean, Brampton, North York, Ottawa, Grand Forks, Vancouver, Kitchener, Guelph, Orillia and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Whitby |
TV | |
| Montréal |
TV | |
| Toronto |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ｌｉｎａ🦋Ｌａｌｏｎｄｅ
(@linalalonde) reported
@Rogers I expect a full refund for today. I don’t care if it’s 4$ I missed two very important calls and am expecting to give birth at any second, unable to call family for help. How are phone lines down for over 10 hours? #rogersdown @RogersHelps
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Orange Melo
(@orangemelo22) reported
@RogersHelps No cell service for an entire day is not interrupted service
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Liliana Dinu
(@LilianaDinu9) reported
@GlobalCalgary @Rogers @Jill_Croteau Crazy, unable to communicate with my family!Found disrespectful that Rogers today sent me an email to thank me for the payment, and to let me know I was short $5, but nothing mentioned about the outage, how long will last, found out on Twitter. Now with all the pandemic!
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mgalang
(@marivancouver) reported
@Rogers @RogersHelps We have the right to cancel our contract without charge.
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Mike Belobradic
(@MikeBelobradic) reported
@RogersHelps Still no service after 5:00 p.m. ET. We better be getting a month's free service and double the data going forwards this. Do right by your customers @RogersHelps
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samanthapeel
(@sammipeel1989) reported
@Rogers have you been able to figure out what the problem is? I am still unable to use my phone im going off wifi right now which thankfully is not through Roger's
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Kam
(@Kam88454686) reported
@nilouscotch @RogersHelps they are pathetic, switch to Bell. its 5:21 PM and I still don't have service. It's mind blowing
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K A E L A
(@Kaela_moss) reported
i thought i forgot to pay my phone bill then it turns out @Rogers is having service issues #lovetthat
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UpSaleDown
(@UpSaleDown) reported
@RogersHelps @Rogers @Rogers needs to hire more talented workforce to resolve issue faster...
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/eternity
(@desi_canuck) reported
@RogersHelps Get your **** together. Pathetic overpriced service
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curlyhead_e
(@curlyheade3) reported
@Rogers @RogersHelps Can you guys ******* fix the service what ******** am I paying for? I NEED MY CREDIT NOW! I missed a whole work day and you guys still ain’t fix it yet? Pathetic!!!
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Ashley Bank$
(@ookaymira) reported
So i gotta do a 12h shift with no cell service/data !! 😩😩😩 @RogersHelps this isn’t safe for me
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HK
(@xHarveyKiddx) reported
@hotsaucebagosh @shawnzip1 @RogersHelps Thank you for being the only one I’ve seen with some actual sense here. Yes it’s unfortunate, but **** happens honestly. It’s so stupid seeing people immediately feel like the deserve compensation. Don’t like it? Switch companies, they will be just fine without your entitled ***.
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Rachel
(@philanthrochick) reported
@RogersHelps So data and phone service are down? I can still use wifi for web but that’s not helping the phone issue. I have work calls to make...
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Chris Conley
(@ResearchChat) reported
@RogersHelps There will be university students who were unable to write their final exams due to this outage.
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Marvelous Raven
(@Nova_Lunatyc) reported
@RogersHelps This issue has been going on for 3/4 of a day, I don't think you're going fast enough to get it fixed. Everyone's bills should be reduced for this.
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EJandFamm
(@EmilyJenki) reported
@veex93 @RogersHelps @Rogers It’s not the internet that’s the problem we can connect to wifi. If there was an emergency with my husband or son at his daycare, they have no way to get a hold of me.
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Derik
(@derlal) reported
@RogersHelps Considering the time that it’s taking to resolve the issue, it appears that Rogers has been hacked
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Christopher M Davis
(@DavisSec) reported
Network admins @Rogers must feel like this right now. #rogersdown #rogersfail #rogersoutage
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Chantelle Gubert
(@ChantelleGubert) reported
This @Rogers outage is out of hand
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curlyhead_e
(@curlyheade3) reported
@rcmayer13 @Rogers @RogersHelps I pay 164 a ******* month for no service? I deserve compensation for the business day lost! Couldn’t and still can’t contact family or complete business
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Nicole Heaven Leigh
(@heavenleigh383) reported
@RogersHelps @Rogers Thanks Rogers! I’m leaving your ****** company after 13 years! Tired of this crap!
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Kimberley
(@nightfalltwen) reported
@RogersHelps so is my cell number supposed to come up as Not in service if people call me during this outage?
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Ben
(@That_Ben_Guy_) reported
@RogersHelps I'm the lone person in my company that switched to #Rogers and now I'm the laughing stock today. Any update on service restoration?
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les mamelles rapides
(@hellafasttts) reported
.@RogersHelps it's really hard to try to buy a car while having no service. The outage isn't intermittent, it's massive, and constant. I love how I'm gonna find some new fees on my next bill, to pay you for fixing your service. Nevermind getting a compensation. #rogersdown
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Johnny 🇭🇷
(@Karlovac1579) reported
@Rogers today I had a phone interview with the top law firm in the country and because of your outage we could not follow through with it. Due to this, the firm decided to move on from me because I did not attend. I am expecting full compensation for this loss
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Cody Charlie
(@CCharlie66) reported
Can’t wait to leave @Rogers after this gong show of an outage. Going on 10 hours.
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Oakville Critic
(@OakvilleCritic) reported
@Rogers says only “some” mobile customers are out of service. LIKE if you are one of the “some”… let’s see how many that really is.
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Nikki
(@hairdetaux) reported
@RogersHelps No @rogers, not some, ALL. Will we be getting reimbursed and compensated for monies lost for a small business owner such as myself? What a joke I will be cancelling my service. At $170 plus a month this is unacceptable. It’s been HOURS.
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Janet O'Keefe
(@jan_okeefe) reported
And @Rogers @RogersHelps IT’S STILL NOT FIXED. EPIC FAIL