Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Ottawa, Scarborough, Oakville, Eastern Passage, Whitby, Brantford, Montréal, Calgary, Edmonton, Oshawa, Richmond Hill, Brampton, Markham and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
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| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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A ROGERS USER 😡
(@rogers_plz_fix) reported
Hi, @Rogers I was just disconnected for 4 minutes 19 seconds. This happens all the time, multiple times a day. Fix this in Shediac already!
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katie
(@mgckatie) reported
@Rogers thanks for ignoring your customer LOL👌🏻
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jay
(@Bri3rl3y) reported
@Rogers @RogersHelps So do we all get a discount on our bills? I also sat on hold yesterday for an hour to be hung up one, due to my Apple Watch still not working after a year.
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HeatherMTee
(@thingleaderof5) reported
@hamburgluer @Rogers Ummmm I'm not a customer of Rogers. I WAS using a computer. When I contacted my bank (using my NON ROGERS PHONE) they informed me that the Rogers issues were affecting their systems. So.. yeah. Their fault.
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MarRouse
(@mberna1) reported
@RogersHelps Are you sure all your Rogers and Fido customers will get a credit? Cause your customer Rep said no. Please clarity.
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Milton Bogoch
(@miltonbogoch) reported
@jdvorkin @yeti2yeti @Rogers A system upgrade problem is not incompetence. Nobody can know, despite extensive testing, how the whole system will respond. Many cases.
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Sam Thauli🇨🇦
(@ST21_) reported
@RogersHelps @matt0126matt @heathavoid I am hoping you will be doing that as well for my bill. My work was not able to get a hold of me after one of my employees had a family emergency. Fortunately it turned out ok.
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Tenton Quarantino
(@I_Be_Sterling) reported
@DustinMorris13 @RogersHelps No reputable cellular service has unlimited plans for $25 bucks a month None I have seen
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Solution Gate
(@SolutionGate) reported
Contact @Rogers 3 times today! Each over 1 hour wait time to move our internet to new location. Not only they couldn't move the service but they also disconnected our internet eventho they were told that we're still in old location until given date!! Hello @Bell .
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Ancient Wingly
(@ZetraGild) reported
@Rogers If you guys didn't spend so much money on advertising and rebranding constantly maybe you could lower your prices. We KNOW who you are. You can calm down.
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EastIndianCanuck
(@Lostcanadianim1) reported
@Rogers @RogersHelps @jennaamxo I just initiated moving my wireless service to Telus. Soon it will be good riddance to you.
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jess
(@jessjensen95) reported
@Rogers Okay, but what are you doing to make it up to your customers who pay for reliable service?
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Dilla Singh
(@dilla_singh) reported
@RogersHelps This happened at the worst possible timing. As all 40+ trying to book vaccine at pharmacy websites but Rogers was broken and can’t receive text to confirm phone number. Now all bookings are full. Thank you @Rogers
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YNK
(@YNKRookie) reported
@TOdiary @CBCNews @Rogers Ehhh...Just stay with Ericsson. Not defend on Rogers, but it is service provider not service equipment provider. BTW, you are hard to satisfied. You blame Huawei for no reason.
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TOdiary
(@TOdiary) reported
@CBCNews Rogers blamed the outage on a software update from Ericsson, one of its network equipment providers. So now @Rogers has an excuse to switch to Chinese-backed Huawei?! We hope not!
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Max
(@Le_Mishow14) reported
@Rogers @RogersHelps Hope you refund us a day in our may bill for that "intermittent" outage that last all day here in Quebec!
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Nero
(@Nero55241036) reported
@Rogers @ConcernedCana10 Thank God Im on Freedom. But I tell ya, if that merger goes through, I'm going back to Virgin. That will be the last and only choice. Rogers sucks, they've always sucked. They don't give a **** about their customers. They never have. I will never be a Rogers customer again.
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Merle
(@Merla_Mel) reported
@RogersHelps you destroyed my phone. I still can’t connect to Rogers and have turned on/off repeatedly. No cellular settings open when I try to turn that on/off. Have reset network settings. Sim card connects without a problem to network w a different phone
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Detectorist
(@curtisyiskey) reported
@Rogers @RogersHelps @tylerse79707296 That's hilarious. You're going to credit customers with a few dollars and pretend like this never happened? Do better
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Tango Mike 🇨🇦
(@GlobalRaider) reported
@RhonaRaskin @Rogers @RogersHelps I switched from Rogers to Telus last year after 18ish-yrs. They all suck except Telus sucks in more areas in BC than the rest.
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Bob Goulais
(@BobGoulais) reported
@Rogers @RogersHelps @Debrich16 Day 13 with next to no internet or TV. Numerous calls, chats, 2 tech visits, now $45 of additional data charges on my cell. But at least Bell has service. #IgniteBundleBust
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Jameel Mohamed
(@jameel_mo) reported
@RogersHelps In Afghanistan, a cell phone carrier doesn't go out of service for more than 12hrs. But apparently, in Canada, they do. I would like to speak with a representative immediately. Rogers can't get away with holding their customers hostage.
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Cameron Davidson
(@Crim_2k) reported
@Rogers - now that the ordeal is over with, I can calm down and watch the clock truck tick down the days until my phone contract with you is done - and then you'll never see me again.
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CEE LEE
(@SSammaiCCL) reported
@RogersHelps @Rogers this after noon, rogers data is very slow in this area #walnutgrove #langley #Langleyfire
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n ㋐ t ✨
(@celeryjacket) reported
@RogersHelps So exactly what I said? People lost entire days of work. People were stranded. Payments couldn’t be processed and hospitals were having issues. This was dangerous, irresponsible, and terrifying. But, yeah, thanks for the $2. Disgusting. I’m switching after 16 years with you.
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jess
(@jessjensen95) reported
@RogersHelps What are you doing to make it up to people who pay a lot of money for a guarantee of good service?
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Zohra Raza
(@Zohra_Raza) reported
@RogersHelps @matt0126matt @heathavoid Is this true for all your Rogers customers? I didn’t have cell phone service neither didn’t my husband for over 30 hours.
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Katrina
(@ProzacKat) reported
@Rogers Will I be able to at least get a credit for the service outage on my 4 phone lines?
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Tayyaba
(@Tayyaba4103) reported
@Rogers @RogersHelps @tylerse79707296 Yes, the service was down all day. I was very worried.
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FellowZenu
(@FellowZenu) reported
@RogersHelps Day3... still no service. get your **** together.