Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Scarborough, Calgary, Regional District of Kitimat-Stikine, Edmonton, Toronto county, Toronto, Oshawa, Orillia, London, Vancouver, Burnaby, Surrey, Gatineau, Montréal, and Simcoe.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 3 minutes ago |
|
Scarborough
|
Internet | 2 hours ago |
|
Calgary
|
Internet | 2 hours ago |
|
Regional District of Kitimat-Stikine
|
Phone | 3 hours ago |
|
Edmonton
|
Wi-fi | 5 hours ago |
|
Calgary
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy 🇨🇦 (@TisforTracy) reported@MapleLeafs @Rogers I feel sorry for all the fans. It’s like MLSE is purposely trying to fail as spectacularly as they can.
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Alex McIntyre (@McalexMcintyre) reported@Canucks @Rogers I honestly think that we should seriously consider trading down, especially if we can pick up an additional 1st round draft pick either next year or the year after.
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Arthur Zhou (@Arthur632563042) reported@RogersHelps I am using an iPhone 17 Pro Max. PLS read all my comments and Apple and Reddit posts. The issue with Apple iOS 26.4.2 and carrier version 69.1 is that the hotspot has problems, and devices connected to the hotspot cannot use any DNS.
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Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Your customer service and tech support is absolute garbage!!! This just gave me more reason to love services.. outage since yesterday tons of complaints and rogers hasn’t declared the outages no one is looking into it?? WTAF
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Lori (@LoriinDurham) reported@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps I did that on my first call that took almost 3hrs. Then it was escalated on Sunday and there was a case number. All I know is right now, I am not paying my bill until this is resolved. BTW I am a 25yr customer.
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matthews34goat (@matthews34goat) reported@BrianReid597401 @Rogers Sorry Brian you really don’t. Matthews decides wear he wants to go and he won’t pick a bad team so that team is a playoff team 100% guaranteed therefore you are getting a late pick.Rielly isn’t worth a first round pick but he should still go.
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Brian Reid (@BrianReid597401) reported@matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.
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Zeus (@zeus__1334) reported@RogersHelps "You won't believe it, but I'm talking about my 5G+ mobile data. I have full bars, but the speed is abysmal; videos keep buffering and won't even play. The connection in the Stockyard area is just terrible."
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Day walker (@DayXalker) reported@MapleLeafs @Rogers So I hear Marner was the problem you traded him. So he is in the playoffs and the Maple Leafs are not? Maple leafs up in your *** you pathetic LOSERS.
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𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reportedHey @Rogers you literally have the worst service, zero discount for those military SERVING 🇨🇦whom have to travel overseas. Rogers ******* Canadians one day at a time..
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Sure have. I even spent 2hrs on Sun for help. Got a vmail yesterday that my TV was fixed. Not sure why I got that since it isn't the issue. NO ONE is helping me. I am beyond frustrated with you guys.
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Ghost Ghost Goose 👻👻🪿 (@Ghostghostgoose) reported@Canucks @Rogers Hire Dorion you stupid ***** Can’t even win a ******* lotto
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💎🙌🏻 Hortie 11:11🚀 (@Hortiez) reported@MapleLeafs @Rogers Worst acting ever
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Sue Mac 🇨🇦 (@GreatBig_Sea) reported@sasa_prinsesa @globeandmail @Rogers I have been a Rogers customer for 30 years. No more.
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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Malory Archer (@iHateChanelle) reported@Rogers @RogersHelps explain to me how this outage has been “resolved” HOURS ago & yet my modem is still flashing orange….
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Redjel Rodas (@RedjelRodas) reported@RogersHelps is internet down in Toronto?
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Matthew Cann (@Matthew_Cann) reported@MapleLeafs @Rogers Went down to the beer league game going on and told the boys?! Now I'm jealous.
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EazyLight99 (@ScottRuff12) reported@Canucks @Rogers **** your watch party. None of this matters if Dorion gets hired.
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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nooneofsignificance (@hofmiller_) reported@RogersHelps Why is the internet cable service down at 3:06 am every morning in Thornhill. Please investigate, and reply back with facts.
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the ****** pitbull (@badenemyjake) reported@Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period
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LeClout James (@MrBigShot01) reportedI'm happy for Masai he deserves a shot to win the title again.... Having said that **** @Rogers especially the nepo baby owner for being a cheap **** cause Masai should still be running the Raptors!
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Heldy (@HeldyCarvalho) reported@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.
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Crypto.pearl (@Cryptopearl_) reported@Rogers Ive been on hold for over an hour. Your cs is terrible @Rogers
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Colin (@Colin__007) reported@Rogers @WRN828 Yeah, my unresolved issue is the number of Canadians you fired and went to Indian call centers. Rogers = Traitor to Canada.
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Skoot (@Skoot9191) reported@DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps I would Call if it didnt take 7 minutes just to get to "OnHold" gotta press 9 different buttons then listen to an hour of Voice recordings tell me **** I dont care about.
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Mr. E (@Mr_E_ous) reported@RogersHelps I was all night. It was still on SOS this morning but after a restart it finally connected. I have data and calling functions restored. Not sure why it wouldn’t connect last night even thought repeatedly going through the suggested trouble shooting from the AI chatbot.