Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vaughan, Toronto, Hamilton, Longueuil, Brampton, Mississauga, Vancouver, Surrey, Markham, Montréal, Calgary, Edmonton, London, Saint John and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Vaughan |
TV | |
| Toronto |
Wi-fi | |
| Hamilton |
Internet | |
| Longueuil |
Internet | |
| Toronto |
Internet | |
| Brampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen
(@CITIZEN_GUJ) reported
@Rogers Yesterday I got a call from your customer winback team (from 7x powered) and they offered me a good deal. I asked them to call me today but hadn't received a call from their side. Is there anyway you can connect me with them?
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Marianne Allyssa Nadine
(@mansaeliguin) reported
@Rogers Canada's moat reliable network? Then, why'd you use our neighbours line for us to get a connection of your internet? 😑 Most of the day, the connection is down.
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Tina Snow ❄️🤍
(@InternetThott) reported
@RogersHelps is the worst i swear wifi has been out since 2 am it’s currently 6:14 and it still isn’t working
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Arkham Smoke 💉
(@ArkhamSmoke) reported
@RogersHelps me too! - thanks for at least responding. I realize ya'll are limited to what the rich white dudes say. Next time I'll think twice before changing my service lol
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Derek Harpell
(@DerekHarpell) reported
@RogersHelps It happens every day I'm at work, has for years. It's been reported repeatedly to no avail. Hasn't changed, probably never will. Bell works geat here though, according to coworkers. So we'll see what happens when my contract is up next month.
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ceklatecki
(@can3together1) reported
@RogersHelps postal code N3B have no internet is there an issue
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Drippin
(@DrippinMMA) reported
@merry123459 @Rogers Lol it's down right now
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Arkham Smoke 💉
(@ArkhamSmoke) reported
@RogersHelps It makes for an absolutely HORRIBLE experience, and I know for a fact that ya'll script heavily with your software, almost excessively where your agents have no agency or power to actually do anything that take the brunt of customers frustrated by your hostile practices.
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*
(@StephenMaty) reported
@rogers @rogershelps Can you please explain why I am required to pay for cell phone service yet your service goes not work for the last month and a half in picton? I’ve spent hours on the phone and ready to pull my long standing business forever. Your service has hit the toilet
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Arkham Smoke 💉
(@ArkhamSmoke) reported
@JimBoblif @RogersHelps @Speedtest Funny how that works, are you on their regular service or the ignite tv crap?
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JPS McClelland
(@Mcquells) reported
So others in @CityBrampton are aware. The internet lines for @Rogers are over capacity and will not be addressed until September. Such quality service you provide, the node is at 86% percent capacity and it doesn’t get fixed for 9 months. You were notified of this in January.
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S T 🇨🇦🇮🇹
(@DirectSterzo1) reported
@Rogers I guess your not I’ve been a client 22 years it’s gotten expensive and worst service more for less is there moto time to change
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Jean Sabourin
(@powerslide000) reported
@Rogers Is that the new one with the vax passport already installed in it? Rogers sucks anyway.
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Rei Reis
(@ReikoReis) reported
2/2...so Samsung never contacted. I checked Samsung website and it says they do not lock phones and therefore cannot provide codes to unlock then. Only @Fido or @Rogers can unlock this for me. So now I'm here wondering, why am I being given the run around? 😕
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AP
(@Snoop__P) reported
@RogersHelps I'm kinda tired of trouble shooting. Here's the jist of it. Churchill Meadows area in Mississauga. At least once a week internet goes down. Look at all the records of techs having to come to this area. The techs joke about how many calls they have to do in this area.
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Karen Cutler
(@cutlerkm) reported
Oh, @rogers and @rogershelps. This has gone on too long. Someone will call you in 72 business hours. What does that even mean? 24 hours in a business day? 8 hours, so expect a call in 9 business days. Why is it so hard to be a Rogers customer???
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Suzanne Batinovic
(@SuzBatin1000) reported
@DevDesigns_ @Rogers Where are you? I am in Etobicoke and service has been down for at least 5 hrs -they say it’s priority to fix but still might take 24hrs
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cleo
(@itscleo_76) reported
@thehazelmae What a gem. @Rogers FYI I want to buy his jersey but you have no women's online? WTF.
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Suzanne Batinovic
(@SuzBatin1000) reported
@RogersHelps I don’t see any information on this ‘outage’; what happened, where did it happen and when will it be back
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Dev Designs
(@DevDesigns_) reported
@SuzBatin1000 @Rogers Near Mississauga my whole area is down they said.
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JP🔰
(@JPbachan) reported
Hi @Rogers my internet is down yet again. I was told with the ignite modem this wouldn't be an issue. Yet this keeps happening, what is the excuse this time? #rogers #Shittyinternet
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kayla ✌
(@Klamitchell) reported
@RogersHelps i sent you some *** i need some help lol
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Muhammad Zubair
(@m_zubair1991) reported
@RogersHelps my wifi is currently not working. Is there any outage in Orleans, ON
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JPS McClelland
(@Mcquells) reported
But there isn’t. We allow companies like @Rogers to offer sub par internet service and over charge people because we have no other options. @sangharamesh let’s start to work on this issue so @CityBrampton residents have access to modern internet.
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S T 🇨🇦🇮🇹
(@DirectSterzo1) reported
@frozenmustache @Rogers My cell cuts out almost every call put you on hold hours at a time tv selfies right highest priced terrible service
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AP
(@Snoop__P) reported
Really need to look into leaving @RogersHelps. at least once a week we have to deal with **** internet service that goes down. It's not like if we don't have jobs that depend on reliable service. Multiple techs out and same issue.. internet in our area is ****.
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Arkham Smoke 💉
(@ArkhamSmoke) reported
@RogersHelps I've been working with one of your agents for the last hour and a half - so far we've accomplished nothing. A little feedback for corporate - scripting the **** out of your employees to the point where they ignore information you give them unless it's that time in the script
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☾♡francel kwon park♡☾
(@FrancelKwon) reported
@Rogers bro we don't have internet connection and been trying to reboot our router but still nothing..kindly fix it please!! Ernest and jalna london ON
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Suzanne Batinovic
(@SuzBatin1000) reported
@RogersHelps service has been down for 5 hrs, and I am told that it is priority but still could take 24 hrs - dsnt sound like priority to me-internet is essential