Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Powell River, Montréal, Coquitlam, Coquitlam, Edmonton, Victoria, Toronto, Brampton, North Park, Scarborough, Gatineau, Hamilton, Ottawa, Barrie and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Internet | |
| Powell River |
Internet | |
| Montréal |
Total Blackout | |
| Coquitlam |
Wi-fi | |
| Coquitlam |
Internet | |
| Edmonton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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charlie
(@cjmo0re) reported
@stilez @Rogers haha. that sucks. i bet they did. just like when my **** goes down.
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Eyez On The Prize
(@Justin26750505) reported
@Rogers I wonder how much money everyone missed out on or lost due to mass outages ...how will rogers pay back the public? You now owe millions of people money and charge outrageous prices for garbage service. I think rogers should have to give everyone a free month.
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Rose
(@Rose17461416) reported
@RogersHelps My phone was down all day. Thank goodness that I had my landline. Wouldn't want my life dependent on cell phones.
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Fredo Kemp
(@fredoskemp) reported
@Rogers stop playing with my mums phone service
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RobotPete-Trudeau is a China Loving ******!
(@RobotPete) reported
Phone just went nuts with voicemail and text messages. Guess @Rogers has fixed their issues.
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John Reb 🇨🇦
(@thejohnreb) reported
@RogersHelps You better issue us all some kind of refunds for this. For some of us this is our only phone.
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Tungz Twisted
(@tungztwisted) reported
@Rogers First you guys had the audacity to rename our beloved Skydome. Now you're out here dropping service like your nane ends to be dropped from that Centre ! #rogersoutage
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Kat A
(@caffekat) reported
So I just read an article saying @Rogers cell service is returning to normal but I'm going on hour 20 of no service. Hey @RogersHelps will we all be prorated a day on our bills? As my 4 year old says "that's a great idea!". 👍
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ᗰIᔕᔕᖇIᗪIᑕᑌᒪOᑌᔕ
(@MissRidiculous2) reported
@RogersHelps @Rogers Now give your customer big credits and free products
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Caitlin
(@Caitlincalipup) reported
@RogersHelps When will we receive credit on our bills for this? I am more upset about missing a covid vaccine text than have no service for 12+ hours
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Jon
(@_JonChu_) reported
@RogersHelps I expect a credit on my bill for today’s service interruption. Lost a full work day because of this issue.
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Steve-o 🇨🇦
(@sadlon11) reported
@xHarveyKiddx @RogersHelps @Rogers Exactly!! And to be honest that's all I really wanted cuz all it does is get you more frustrated trying to figure out what's going on on your own, I just feel so bad for the people that rely on the service for work, I'm sure some of them are really feeling it 😔
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Muhammad Saleh
(@Ace_5555) reported
@RogersHelps @Rogers You better be giving us discounts on our next billing cycle because we did not get "your service" and some of us lost considerable business who have cell phones only to do that! Who is gonna pay for our losses?!
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Steve-o 🇨🇦
(@sadlon11) reported
@xHarveyKiddx @RogersHelps @Rogers Exactly!!! I would rather be slowed than not be able to do anything at all, especially in emergency situations
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Stacey
(@NewMomma84) reported
@RogersHelps I had zero business service for the entire day. This outage could cost a lot more to businesses than just data charges. 🙄
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Tams
(@Tammad) reported
@RogersHelps I just for our no phone service until tomorrow 2pm
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Cynthia Chan
(@cynthia_chan) reported
@RogersHelps You need to compensate us for the trouble. 911 services were disrupted because of your snafu. 911! How many people died because they called 911 and were forced to hang up? It’s only a matter of time before we launch a class action lawsuit over this!!!
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Dee🦋
(@RelentlessMom4) reported
I'm embarrassed to say that I pay @Rogers more than my hydro, water, gas & home ins. combined. Each & every customer is deserving of a refund. #RogersFail #RogersOutage
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ƬΉΣ ПΣPΉIᄂIM
(@RyMorgy) reported
@BobBushkowski @telusmobility @RogersHelps Telus is also down because it’s Rogers. This meme sucks.
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Iain Grant
(@ijg) reported
Hey @rogers just trying to help. Did @RogersHelps suggest you unplug it, wait for 30 seconds and plug it back in? Have you replaced the power cable? Are you using the HDMI cable you got with the box?
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Tal 💛
(@anxietymess_) reported
@Universeman8 @RogersHelps @Rogers I didn't swear "at a service worker" I said what ******** to a company.
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Judy Wood
(@ladyisbudd) reported
from
Burlington, Ontario
@maej43 @RogersHelps I am in Burlington and still down. It has been all day!😡
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Jeremy Brand
(@JeremyBrand604) reported
Well @Rogers service is finally back for most. Will they reimburse us in anyway? Give me unlimited, untroubled data for the month please @RogersHelps #rogersoutage
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EarlyO'Clock
(@kwabeno) reported
@RogersBiz really sucks
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my name a geoff
(@geoff______) reported
.@Rogers will the lack of service on my cell phone today be reflected on my next bill?
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Résistance!
(@SummerFunPoliti) reported
@Rogers hey guys, since I had no service all day and it was a very big inconvenience, will you credit me part of my bill for this month? Seems fair considering how you charge for everything you can all the time.
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Pic6ix
(@Pic6ix1) reported
@Rogers @Rogers you are terrible!
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Marc Piccolo
(@piccolom94) reported
@RogersHelps took Canada's lockdown serious, shut down their whole facility? Or what?
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JSE
(@jsebean) reported
@RogersHelps any plans to credit us for losing service pretty much all day? I still can't receive SMS...
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C'est vrai la
(@Cestvraila1) reported
@RogersHelps Derailed my entire work week with your near-24 hour outage. What steps is @Rogers taking to compensate people who've been impacted? The interruption was anything but intermittent, and seemingly every customer of yours in my social and professional network was impacted.