Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Burnaby, Montréal, Toronto, Whitby, Airdrie, Campbell River, Scarborough, Edmonton, Stittsville, Calgary, Vaughan, Victoria, Penticton, Vancouver and St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Montréal |
Internet | |
| Toronto |
Total Blackout | |
| Whitby |
Internet | |
| Airdrie |
Phone | |
| Campbell River |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
MarkSteven👨❤️💋👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️
(@marksteven69) reported
from
Toronto, Ontario
@RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒
-
Jen J Harewood
(@mezzobureaucrat) reported
from
Brampton, Ontario
@RogersHelps Can you please let us know what is happening? One of your Techs was on my street on Friday fiddling and my service went out. Now mine has been out since 8:05. Please tell us when service will be restored.
-
Braydon Maz
(@BraydonMaz) reported
from
Selkirk, Manitoba
@JeffBallingall I only stay with @Rogers for the customer service once you finally get a hold of someone.
-
Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
-
Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
-
Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
-
Paula Schuck
(@inkscrblr) reported
from
London, Ontario
@RogersHelps is there service disruption today? No wifi in my house RN.
-
Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps internet is still going off intermittently. Was fine all morning then twice in last 10min has gone out for about 1min each before coming back. This has to be a Rogers issue.
-
Monique Campbell
(@Littletink67) reported
from
Brampton, Ontario
@RogersHelps how long does it take to get help on live chat been waiting since 7:21 still nothing.
-
Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
-
E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
-
CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
-
Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
-
Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps our internet is going up and down again. Been happening daily. Is something going on? Please fix it.
-
Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
-
Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.
-
Vagabond Soul
(@BobRodkin) reported
from
Oshawa, Ontario
Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.
-
bean.
(@righteousbean) reported
from
Toronto, Ontario
@klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.
-
E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
-
Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
-
K Higgs
(@BigHig19) reported
from
St. Catharines, Ontario
@Rogers worst customer service on online chat. Time to switch to @Bell_Support
-
Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
-
Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
-
Jeff Elliott
(@24elliott24) reported
from
Bluewater, Ontario
@Rogers Why is the mobile app always down? Need to see my usage and add data.... 😡
-
Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
-
Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.
-
Nick E don’t lose that number
(@CrashEdwards) reported
from
St. Catharines, Ontario
Goodbye @Bell after almost 20 years of extremely average service I am glad to switched over to @Rogers taking my number and my business elsewhere! Buh-bye.
-
E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill