Rogers Outage Report
Why is my Rogers service not working?
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If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Maple, Brampton, Toronto, Markham, North Vancouver, Edmonton, Burnaby, Coquitlam, Mississauga, Ottawa, Winnipeg, Calgary, Stouffville, Newmarket and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Maple |
Internet | |
| Brampton |
Internet | |
| Toronto |
Wi-fi | |
| Markham |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bill McKay
(@dabloat) reported
@RogersHelps it's nice that I can get someone in 10 seconds to sell me a service but sit on hold for upwards of 4 hours over two days to try to get my office internet working. Just sayin'
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Wendy
(@rikayla) reported
@RogersHelps @TekSavvyBuzz Is your internet down in the North York area...? 😭
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Bob
(@StopTheLiesPls) reported
@wheresrosinow @merry123459 @RogersHelps I don’t doubt it. Rogers is horrible.
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Tom Conant
(@ConantTom) reported
@Rogers how can the wait time for phone support be 2-3 hours at any time any day???
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FrostedTundra41
(@frostedtundra41) reported
@RogersHelps I've been on hold for over 2.5 hours this evening trying to get an issue resolved... almost an hour online and now 1.5 hours on hold with the support line. I'm a patient person but this is extreme...
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rositta
(@wheresrosinow) reported
If @RogersHelps thinks they can wear me down their nuts. I’ve been on hold to customer service Two Hours and 31 minutes so far. They are worse than the mob.
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rositta
(@wheresrosinow) reported
One hour and 8 minutes on hold with Rogers. It’s a record. This past 8 days I’ve lost 8 hours of my life on hold that I will never get back. There has to be a better company @RogersHelps
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🇨🇦🎇Spark🎇🇨🇦
(@LetItFl50612690) reported
@J_oN_C @RogersHelps I was refunded for that purchase and tech told me to purchase directly from the NHL Live website on my laptop. No success there either and can't login via my laptop any longer. Customer service is atrocious. Lots of comments in the App store.
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KittyGas
(@KittyGas) reported
@RogersHelps Why is it that my cell data connection seems throttled all day long then at 10 at night Pacific I have full 5g service with up to 5mb/s download. I have tested this multiple times. It can't just be volume, the timing is to finite. Located on Vancouver Island
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Kerrilyn Short
(@km_short24) reported
@RogersHelps I need some help. My bill is a good $80 more than it should be. I had my smart hub replaced by a tech but no one mentioned a charge for it?
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Kuber Karol
(@karol_kuber) reported
@Rogers i tried switching to you for a deal on the iphone 13 but I'm unable to get international calling minutes to India, could u help me with this?
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Jamie Goldenberg
(@jamiegoldenbrg) reported
@RogersHelps is there a cable outage in Thornhill?
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Christopher Perez
(@NVECharge) reported
@RogersHelps Any word on service disruptions in the M6B area? Business phone and internet flickering in and out for the last 45 min.
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Rick Walrond
(@RSWalrond) reported
Of course my @RogersHelps internet is down again. I have to tether my desktop to my Bell phone to do any work. At what point does @RogersHelps start issuing refunds for this crap!
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rositta
(@wheresrosinow) reported
Two hours and three minutes. This is a record on hold with Rogers customer care department. They don’t give a ****.@Rogers
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renderpornstar⭐
(@RenderPornStar) reported
@iSlutsky @Bell Just cancel it. When I canceled my @Rogers home internet they were in disbelief. They still try to spam me but I ignore them. 30GB wireless data is enough for me.
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JustJane
(@f00tballndance) reported
@Rogers So I bit and reached out as requested. 5 hours later I start receiving auto-messages sending me back to square one. Again, I bit and called technical support. After waiting in the queue for 26 minutes the music stops and the call disconnects.
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king ****
(@IncuFreek) reported
@edmontonsubbie @Rogers @EdmontonOilers You're a ******* idiot also
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rositta
(@wheresrosinow) reported
Three years in a row voted best CUSTOMER SERVICE?? Who is @Rogers @RogersHelps trying to kid? Not me after being on hold THREE HOURS AND TWENTY MINUTES.
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Nicholas D.
(@nickd247) reported
Spent an hour and a half on hold for @rogers customer service and then their IVR hangs up. How are customers supposed to call to obtain #credit when @RogersHelps said to call them? #unhappycustomer
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David
(@CaptainWreckus) reported
Hey @Sportsnet @RogersHelps are you going to fix your Sportsnet IOS app so I can link my in-app snnow subscription to my Sportsnet account so I can can watch on my laptop and other non Apple devices?
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Adrian Neill
(@toastee0) reported
@RogersHelps $500 rogers bill, most of it activation fees rogers customer service promised to waive. 3 hour hold to talk to them. This feels intentional.
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Crazed Nation
(@NationCrazed) reported
@RogersHelps is the internet server still down in Oshawa? I’ve been without internet for almost a day now 😡
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John Calhoun
(@OutlawSquirtle) reported
@Rogers has us on hold for an hour and a half then hangs up on us. I love how a company that is known for being under resourced and having terrible customer service forces you to call customer service instead of visiting a store to do business cause they don't do that in store...
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Taylor Cascagnette
(@TCascagnette) reported
@JohnBantten @RogersHelps I’ve been having issues as well, but it keeps telling me there’s a playback error
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🇨🇦🎇Spark🎇🇨🇦
(@LetItFl50612690) reported
@J_oN_C @RogersHelps I purchased mine through the NHL APP (Google Play) and when I was able to login it kept prompting me to purchase it again. It's obviously something on their end, tired of hearing they'll help.
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Stefania Medryk/Chasca 💙
(@smedryx) reported
@RogersHelps Im with cannet which utilizes your network infrastructure. My modem is fine, it's on your network. Check the comments on the rogers page of the down detector site, I'm not the only one with constant connection issues.
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WMFC
(@WMFC91) reported
Hey @Sportsnet and @Rogers - get SN Now together. I pay for your internet and this service and the resolution and connection are both trash.
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🇨🇦🎇Spark🎇🇨🇦
(@LetItFl50612690) reported
@RogersHelps @J_oN_C #RogersNeverHelps Can't login to the NHL App or the website, going in circles with customer service for over a week. Spent hours on the phone with techs only to be told they will call back.(5 days ago) Quite a few people I know are experiencing the same difficulties.
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Jordan Cohen
(@mrjcohen) reported
@jamiegoldenbrg @RogersHelps Yes there is. I was on the phone with Rogers this morning and they confirmed. @RogersHelps does not help.