Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 16: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Milton, Guelph, Toronto county, Castlegar, Toronto, Markham, Vancouver, Scarborough, Edmonton, Sherwood Park, Vernon, Calgary, Surrey, Oshawa, and New Tecumseth.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
TV | 3 minutes ago |
|
Milton
|
Wi-fi | 41 minutes ago |
|
Guelph
|
Wi-fi | 49 minutes ago |
|
Toronto county
|
Internet | 53 minutes ago |
|
Castlegar
|
TV | 3 hours ago |
|
Toronto
|
TV | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.
-
Angry Black Sheep (@SkepticalSheep) reported@billieroz @Berniceness @Rogers Yet we Canadians pay among the world's highest rates for phone service. It makes no sense, don't wrack you brain on it.
-
Mission Ahlul Bayt (@BandeKhuda) reported@stitchlady @Rogers Rogers service is so bad now.....its all making money but no service.
-
vi ☾ (@petterssonbear) reported@etherealhuihui @Rogers yeah its really unfortunate i think a lot of ppl will cancel their sportsnet subscriptions in protest😭😭 just really sucks cause if you have a tv and an average cable package you’d likely get cbc and so get all hockey games, but this will make it much harder for people 🥲🥲
-
Judy Pickett (@JudyPickett1) reportedHey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.
-
One complaint can outweigh a thousand compliments. (@allawilc) reported@RogersHelps When I go ito MyRogers it says there is a technical issue and return later!
-
Jerry Ing (@Jinks888) reported@Rogers should be nowhere near this #UFC250 bullshit from the White House. Poor look on @Sportsnet
-
Johnny Gova (@GovaMarchetti) reported@Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer
-
Proud Canadian (@miketaylorTO) reported@Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.
-
City-Father (@pd_theghost) reported@Berniceness @Rogers Support in Asia but customers in Canada
-
Corms (@Shawncormier08) reportedHow ******** does @rogers and @Sportsnet think it's a good idea to take away free Saturday night hockey for people in Canada? If this is the case, we better not see a single ******* ad during a broadcast, as we now will have to pay to watch.
-
Gilly (@MrGilsmorg) reported@MapleLeafs @Rogers **** MLSE and Rogers. Shameless as usual.
-
Rhaimon (@Earthoak01) reported@SportsnetPR @Rogers and @Sportsnet never cared about Canadians and this should confirm it for even people with their head in the sand.
-
FIGHTINSIGHT (@FIGHTINSIGHTPOD) reported@Rogers - changed my services 8+ hrs ago to watch the #WorldCup games and its still not working. Called 3x to cust service and get overseas people that cant speak English and hang up on you after waiting an hour on hold. Walked into a store and they said thats how it is - too bad
-
Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I’ve never been more dissatisfied with any service as much as yours. I’ve been on hold for 45 minutes with literally no response. The way you treat your customers is abysmal.
-
Bonnie Lee (@stitchlady) reported@RogersHelps is there anyone available to help with a technical problem?
-
The Old Nerd (@The0ldNerd) reported@CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...
-
A Blue Jays Boi. (@bluejayspeteguy) reported@Expos4ever10 @Rogers @Sportsnet Why do our prospects never make the top 100 unless they are a well known prospect, we've have had soooo many prospects turn out really well over they last 5-8 years...pound for pound i believe we turn out more major league ready prospects then anyone else.
-
tiredsotired (@sotiredsotired) reported@RogersHelps Tbh, I’ve totally given up and when I get a clear moment to deal with switching service providers etc, I will. A relationship that has existed since 1994 is about to end (wifi, phones, tv)
-
chris (@whiteboywork) reported@zachnhso @Rogers Atlast they replied to you I been complaining for a week about it with out a peep 3 times on the phone wit support to be put on hold for 1 hour to than having the call dropped
-
Ani (@aniruddha153) reported@RogersHelps Is Rogers experiencing an outage? I have no mobile signal. Location: Thickson & Rossland, Whitby @Rogers
-
The CyNick (@TheCynick) reported@grantmccagg I would never demand his firing. I just find it funny that @Rogers bent the knee to the woke left because Grapes tried to stand up for veterans. Now you have the guy who turned his back on Don making a joke about a **** drug and it’s okay? Why couldn’t Don have just apologized?
-
Rocco Signorile (@imthedarkknight) reported@RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”
-
WoodsWhisperer (@WoodsW) reported@Berniceness @Rogers I see these tweets and it makes me feel sooo warm and fuzzy that I cancelled everything I had with Rogers 3years ago. I went from a gouging $200/mth rogers contract to a $40/cell phone and $200/yr TV service. Just calculate those savings! You can do it too!!
-
BlindLiberalism (@BlindLiberalism) reported@RogersHelps hello I need help. No one is following up with me when I submit to make a complaint via the Roger’s contact form.
-
Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported@Rogers on my 2nd day of over 1 hr on hold to talk to tech service. My texting isn’t working and I’ve missed two important business meetings over them now getting text confirmation. Wtf
-
MiaCulpa (@ms_culpa) reported@RogersHelps 2nd day of service interuptions. Waiting on hold for almost 30 minutes trying to reach tech support. I need internet to work. What is going on and why am I left on hold for so long? #Rogers
-
Captain Oblivious 🇨🇦 (@60_glg) reported@geo_fed @RogersHelps It sounds like this could be a CNBC thing if Bell customers are having the same issue.
-
Stinky Man (@LilMoserGaming) reported@RogersHelps Ever since we swapped to the new iptv boxes from original coax cable tv we are consistently experiencing Internet problems and tv lag. We will probably have to call to figure it out, it's beginning to become very frustrating
-
Pat Quinn (not that one) (@FHPQuinn) reportedWow more reason why @Rogers sucks