Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Grande Prairie, Toronto, Newmarket, Clarington, Calgary, St. Albert, Markham, Oshawa, Mississauga, North York, Brampton, Guelph, Surrey, Scarborough, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Orillia
|
Internet | 5 minutes ago |
|
Grande Prairie
|
TV | 8 hours ago |
|
Toronto
|
Wi-fi | 9 hours ago |
|
Toronto
|
Internet | 9 hours ago |
|
Newmarket
|
Internet | 9 hours ago |
|
Clarington
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michele L Renaud (@MicheleLReiw) reported@DenySully @Rogers They are the worst!
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Bluefieldchecker (@Bluefieldcheck1) reported@RogersHelps @KjennerBrian Roger’s is down in Markham again
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St Muerte (@SantaMagdalene) reportedDon't ******* tell me it's raining so my @Rogers wifi is down AGAIN
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Chris P Bacon (@pozpiggy86) reported@Rogers care to explain to me why my internet service keeps going down after only a few seconds?
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Andres Franco P (@jahbessingss) reported@RogersHelps Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon possible
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Adam (@A98698937) reported@RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???
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Marielle Taylor (@MissMJTaylor) reported@RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.
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Les Knight (@KnightLes90454) reported@RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far
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Deny Sullivan 🇨🇦 (@DenySully) reportedTrying to cancel @Rogers plan and the agents keep dropping the call before it can be completed. Always after they pitch counter-offers. Extremely shady
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps It either applies or it doesn’t, you can’t play both sides. When you ran out of answers you starting asking for my husband. The decision to cancel is mine… funny how that works out. You pissed off the person who makes the decisions.
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D.A.B.🗣️🏴☠️🦓🦊 (@villainy_scum) reported@Rogers is a giant sack of ****
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ziya yildirim (@ziya_yildirim) reported@RogersHelps I have already spent months trying to resolve this via phone. The account is sent to collections despite a formal CCTS resolution (#COMP-01368301) and equipment return. I will not spend more time on hold. I expect @Rogers to fix their internal error and withdraw the account from collections IMMEDIATELY. My next update will be to @CCTS_CPRST that Rogers is failing to follow the process.
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Denis Lefebvre 🇨🇦 (@Denrite_Mech) reported@Rogers wtf every god damn spring we have had problems. 3rd in a row. Fix your ****.
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Vishnu Sheth (@vishnu_sheth) reportedHey @Rogers, seems like the home internet broadband is down. Again. Can someone please help?
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Dan (@PotunaSalad) reported@RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!
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Sally 😺🍸 (@balisally) reported@RogersHelps hi there! Am watching the Jays but the tv keeps pixelating. Is it me or you? I’ve reset the box and it didn’t help 😢
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Chris P Bacon (@pozpiggy86) reported@RogersHelps Troubleshooting won't help when my whole neighborhood is down.
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Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
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Midday Vtuber- 2.0 coming! (@JMMidday) reported@RogersHelps I think if you read the conversation between me and the rogers specialist you would understand I've already been helped, so I already know the options are terrible
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C Wagner (@colingwagner) reported@RogersHelps I've been with Rogers for a long time but they couldn't waive that to keep me a customer. So I walked across the street and signed up on Freedom. I did pay a fee to do that but it was half of the Rogers fee. So you lost a customer. Because you can't provide customer service.
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name can't be blank (@J0hnHaw3s) reported@Rogers Why do you make it so ffff'ing difficult to solve a problem? The only way is by phone, no email, or that ridiculous AI bot chat feature. We need a new TV box, so wife calls and waits, and waits, then gets a guy who says he'll fix it by reprogramming it, and to call back if further problems arise...which they did the first time we tried to use it. Now it's another phone call and a wait..WHY DON'T YOU HAVE A CALL BACK FEATURE?? You're supposed to be a communications company and you SUCK at it. You NEVER follow up...
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Kaloopa (@Kaloopa6) reported@BlueJays @Rogers are you paying attention to this crap?
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Shreyas S (@Shreyas87139893) reported@RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.
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Michal (@michal_poterji6) reported@RogersHelps Call me inbox me no problem . I tell you all .
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Les Knight (@KnightLes90454) reported@RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.
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eash (@Ronnie2Kaapp) reported@sockmoments @Rogers @JaysCare Like I’m actually considering not even buying tickets for the 27th anymore this **** is insane. Shouldn’t have to lineup at 1:30 for a 7 pm game bc they can’t order an extra 10-15k jerseys even
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Aileen O (@AileenMAO) reported@RogersHelps @Sportsnet Last response I got was "contact sportsnet. Its their issue". Awesome. Way to go guys.
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Gobi Anpalagan (@beem3er) reported@Rogers Communications Just had internet issues and called tech support—only to be told the system they use to check connections is also down. So… nobody can actually check anything right now? Feels like the blind leading the deaf.
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Alexandra Levi (@AlexandraLevi56) reported@steven_plyley @Rogers You can file a complaint and tell him he can get lost
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WeTheNorth (@deeprathi) reported@RogersHelps That speed test can’t even connect to Rogers; so it is connecting to Bell server. To make it even worse, home internet is down for over 2 hours and counting . Complained and agent confirmed your old ticket is also open . Phew 😮💨