Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Whitby, Mississauga, Toronto, Scarborough, Brampton, Bradford West Gwillimbury, Thornhill, Parham, Calgary, Markham, Edmonton, Winnipeg, Maple, Ottawa and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Whitby |
TV | |
| Mississauga |
||
| Toronto |
Internet | |
| Scarborough |
Phone | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Gabison PhD, PT
(@abaresources) reported
@RogersHelps @FXSpottrader Will this be before or after you make Randy stay on hold repeatedly for more than one hour periods and repeatedly hang up on him? Just asking…
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DeeJayAlex
(@DeeJayAlex) reported
@RogersHelps terrible service, slow speeds, not getting what you paid for. Why don't you get your act together, or allow someone that can provide the service, cause clearly you SUCK at it. If you were a refrigerator, you would have been trashed by now. Come On wake the "F" up
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dan | Conservative politicians can 👉👌a 🐐
(@dandoozled) reported
Reminder: @rogers-ext network is utter trash. No data at all.
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Christopher Simmons
(@cchristophersi1) reported
@RogersHelps "Will do our best" equates to poor.
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Absolutely no one is listening... No customer service or retention policies whatsoever... They don't even care if you leave for a problem that created
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Absolutely the worst and most dishonest company... No resolution for a. Issue that occurred5 months ago... Absolutely no help a d no customer retention policies whatsoever
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Sarine
(@Sarine11606385) reported
@OBNmontreal @Rogers So dissappointed about the night session matches tomorrow. You could have at least had either the Kyrgios or Felix match at night to be fair and respectful to ticket buyers. Never buying tickets in advance again!
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Jimmy M
(@7thworldproblem) reported
@Rogers internet goes down about 4-5 times every day for me in south Oshawa. For seemingly no reason. Works great for 3-4 hours then just goes down for no reason. Starting to get fed up.
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Socrates 2.0
(@murpheegurl) reported
@RogersHelps Thanks so much for your unhelpful response. Consider me a former customer.
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DeeJayAlex
(@DeeJayAlex) reported
@RogersHelps dammit Rogers... why am I getting only 65mbps when I am paying for 500 - when are you guys going to offer the service you promise. Getting very close to moving to another provider, cause clearly, you suck at. Im getting really tired of this!
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Eric's Personal Risk Assessment
(@Eric_Carroll) reported
Its pretty curious @RogersHelps that my outage was the same as the downtown Hydro outage. Coincidence? Need to replace some batteries? Another day down. C179275618
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benbougher
(@bougher_ben) reported
@OBNmontreal @Rogers Why are you charge a premium for evening matches, then put the better matches in the daytime? I will never buy tickets in advance ever again for this tournament. You guys really pissed people off by doing this. Poor management.
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Urvish Shah
(@UrvishLalitShah) reported
@RogersHelps Hey #Rogers Internet is down again. Should I expect another credit of 5 days on my next billing cycle? Thanks to @FreedomMobile and @Bell for supporting my internet and data needs and helping me send this tweet out. #internetshutdown #RogersDoestHelp
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Deep
(@Hardeep85736018) reported
@RogersHelps @RogersBiz has intermittently had errors since the big outtage a month ago. More disconnects and issues in the last month than the last 10-15 years, in a months span. Coincidence? Bullshit. Testing the limitation of energy and data restriction. Bozos.
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Nicole Reece
(@NicoleR55530804) reported
@RogersHelps internet has been out since 930/10 yesterday. Sent a DM but no response. Spoke with tech yesterday, who said there were multiple modems out in my area.. but no ETA. Any updates? I can’t work without service!
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Still not one bit of help from Rogers... No service for days and days and no compensation... All around bad customer service...
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Noah
(@Spoakers) reported
@grimsbeard @Rogers @New_Day_RP ever since i switched from bell, ive been having non stop issues with this service, has me thinkin i made the wrong choice
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Trevor
(@tmoneyy86) reported
@Rogers @RogersHelps A friend has been trying to get a loaner phone/phone fixed since your outage July 8th. U send him to stores that no longer exist or have no loaner phones. Do you get off on wasting peoples time?
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pantyhunter420
(@pantyhunter420) reported
@RogersBiz Worst experience ever Roger's has 8000 complaints a month to the CRTC
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Sharon Gabison PhD, PT
(@abaresources) reported
@RogersHelps @TarekFatah Oh will you make @TarekFatah call and stay on hold for hours on end? You know…like transfer him and then hang up….and repeatedly apologize like you care but you don’t ? Just asking….
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Brian 🆓️
(@bgb888) reported
Rogers internet down again. Talked to their online help and was told they were doing more updates. Rogers had no clue that my area was down...but, "oh yeah, you are right! Area is down. My bad!" #herewegoagain #internetdown @Rogers
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Grimsbeard
(@grimsbeard) reported
**** @Rogers! Middle of streaming on @New_Day_RP and business internet full send dies! Why am I paying for this nonsense!? Months of issues.... God dammit.
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Deejay
(@Twisted_Brownie) reported
@TVShowbiz @Rogers Experiencing same issue for the whole day!
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John p
(@Johnp31052663) reported
@OBNmontreal @Rogers FAA first quebec born player to reach QF and he's playing at 2pm on a week day ?? That's a shame. You should be embarrassed to treat the fans like that.
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🌎🌿🌙🍄💐🐞
(@tinhkimngu) reported
wifi is out again for 4 darn hours now 🙄 do something about this rogers! your customers are continuously let down by you! @Rogers @RogersHelps #rogersoutage
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mynameisray
(@mynameisray) reported
@RogersHelps Hey Roger's, I can't help but notice that the credit for the 3 days my internet was down for isn't showing up. I also noticed you charged me a late fee for a bill I paid on time. How about we discuss these two things before I consider going over to Bell.
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TV Showbiz
(@TVShowbiz) reported
@Rogers Pickering data service seems to be down!
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Greywolfie53
(@greywolfie53) reported
@Rogers So we're gonna gloss over the outage. And people wonder why I'm with bell
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Eric's Personal Risk Assessment
(@Eric_Carroll) reported
@RogersHelps Toronto Hydro is back up. As is my Rogers (down since 1230)... My house power did not go down, but Rogers service did. That shouldn't happen.
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TT.
(@Macleanzy) reported
@RogersHelps Home internet is down as well as our cable. We live in Pickering, ON. Can someone help with this? No reply from the DM we sent