Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Milton, Hamilton, Midland, Edmonton, Brantford, Montréal, Cambridge, Chilliwack, Calgary, London, Ottawa, Oakville, Guelph and Repentigny.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Milton |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Hamilton |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Todd MacDonald
(@RToddMacDonald) reported
@RogersHelps The service we had restored is gone again. Ignite TV, internet and cell service. This 100% restored narrative is incorrect. #rogersoutage
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Dixxauce
(@Beemosabi) reported
@badmooonrising Common issue Same on PC, can't connect to game servers through Blizzard's battlenet launcher I've heard people can't connect to EAs servers either @Rogers @RogersHelps
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Margi Pires
(@PiresMargi) reported
@AboutRogers @Rogers Rogers, what is the problem? You should have this mess up fixed by now!!!!!
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chan
(@chanjoliie) reported
@Payneleonhart @RogersHelps I've also been having issues connecting to the wifi on my ps4, and the OBS servers were down this afternoon as well. Looks like it hasn't been fully restored yet, but hopefully things will be back to normal soon.
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Andrew S
(@Drew20202020) reported
@RogersHelps my tv is now freezing and won't load half the channels. What is going on?? I switched from @bell 1.5 months ago and it's been down 3 times already
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#24002
(@shippguy2002) reported
@ColinDMello Oh. Just Maintenance? Great @Rogers CEO. Good thing it wasn’t something serious that knocked out service for a day to 10 million customers and cost as much as blocking tge #Ambassador bridge. *******! #generalstrike #workersunite
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mary gunn
(@marykgunn) reported
@Rogers When will service be restored in Centertown Ottawa??????
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E E L _ C U L T
(@6raccoons) reported
what are you, new to Canada? you sign up with @rogers and expect anything other than **** service on a **** network? (if you're actually new to Canada, sorry about Rogers)
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Dixxauce
(@Beemosabi) reported
@mewwlyn @Rogers Same problem
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Momof3_bckupacct
(@MBckupacct) reported
@Rogers STILL NO SERVICE with the exception of mobile data. Seriously, this is beyond ridiculous
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Al Spinder
(@spindera19) reported
@Rogers @rikiepennings1 I would like to seek compensation for $600 which about 2 days worth of earnings. Do I need to call support or should I start a class action lawsuit? Please advise.
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Mike J.
(@MikeJToronto) reported
I'm curious - fellow @Rogers customers, how will you respond to yesterday's outage? Feel free to explain. #rogersoutage
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MarioBrillo2016
(@mariobrillo2016) reported
@AboutRogers @Rogers Cut the crap, what is being installed so this doesn’t happen again. A nation wide collapse is unacceptable. Who knew about this vulnerability,and who failed to prevent it. They need to be fired, especially if that was you.
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Kyri
(@Kyri82) reported
@RogersHelps @Rogers My internet is up and running but it is blocking me from connecting to the play station network. Wtf is happening with you guys?? I used my phone data and it connected to the PSN right away. How can I fix this I do not want to use up all my data!!
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Davies
(@Davies83432541) reported
@RogersHelps @ophelialie My internet is very very slow
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Celler6
(@Celler6) reported
@AspergerAlien @RogersHelps Troll...so stupid not worth a reply
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫🇺🇦
(@MillennialStar2) reported
@RogersHelps @iambeeker1 Internet was up briefly in Markham but then it went down again. An ETA for one things will finally back to normal would be nice
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Al Spinder
(@spindera19) reported
@Rogers @JamesEditsStuff No data service in south Richmond.
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Maryse J Marengere
(@marengere_j) reported
@vote4robgill @Rogers That’s not enough at alll if that’s all they give back I cancel Rogers right the minute I see my next bill. Better believe.
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DWhite.
(@DWhiteBC) reported
@Rogers @RogersHelps @AboutRogers I need to reach Rogers for my mom but I having issue calling them. The call won’t even get thru. And it’s not about the refund. Her cable box is causing her issues!!!!!
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Lita S
(@LitaSarjoo) reported
@vote4robgill @Rogers Still having problem s getting on to the internet it's going on and off
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B 🍑
(@itsbeveragee) reported
@RogersHelps yo my friend lindsay doesn’t have internet again. can you help her out
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LO
(@kodalux) reported
@Rogers @JamesEditsStuff Go f**k yourself with these updates. Mine finally came on at 6:44 this evening only to go down again less than an hour later. Shove your updates up your ***. Goes for your ceo also. Useless aholes.
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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Lumena
(@lumenamv) reported
@AboutRogers @Rogers What about tv? I have seen others tweet my issues. Intermittent reception at times and the record function does not work nor can you watch recorded shows. Please update on tv services. We deserve details at this point. Everything vague and can’t get phone support - update on that
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Celler6
(@Celler6) reported
@RogersHelps @jbrommet Wtf...who is this dude to get an answer...i have home phone, security, internet and ignite - Every fkn thing you can possibly have...im in aurora and 30 hrs in i got nuthin
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Steve
(@duckey1478) reported
@PaulaJR34 @AboutRogers @Rogers We are still having the same problem and Barrie
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Frank
(@bigdaddypgod) reported
@sylprov @vote4robgill @Rogers This is only true if a text, phone call or data was used. Can’t use it if the service was down therefore you couldn’t be charged for it. Unless you used something right before it went out
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Andrew H OHL Blogger
(@ohlhockey72) reported
@RogersHelps Ignite is still freezing here and shutting itself down then rebooting...Internet is fine...I can stream Netflix Prime etc but Ignite TV is brutal
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Jeremy Brodtrick
(@BrodtrickJeremy) reported
@AboutRogers @Rogers Still no complete service for me here in BC. Nothing works unless in wifi.