Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto county, Calgary, Toronto, Bells Corners, London, Mississauga, Marathon, Vancouver, Brandon, Montréal, Kitchener, Dartmouth, Surrey, Ottawa, and Campbell River.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Phone | 6 hours ago |
|
Calgary
|
Internet | 11 hours ago |
|
Calgary
|
Internet | 11 hours ago |
|
Toronto
|
Internet | 12 hours ago |
|
Bells Corners
|
Wi-fi | 17 hours ago |
|
London
|
Wi-fi | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Belliveau (@Gruesome3) reported@Talon_Jenkins94 @Rogers @NHL Where can I watch my teams in Canada without sportsnet? It sucks. It freezes all the time or just stops working. Not worth the price at all!
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BrianM (@briangm11) reported@BlueJays Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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Wayne (@Dr_Of_Style) reported@canadiens_8 @Rogers I don’t subscribe to any service, but for those who have to in order to see their respective teams play… it’s beyond ridiculous. Unfortunately though… it’s the cost of doing business.
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Robin Brunet (@robinandamelia) reported@RogersHelps Did all this numerous times! Want to report outage!
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Dave (@Goodwaaan) reportedWhat is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step the ctrc ?
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Shitcoin Billionaire (@RicoRicoRico0x0) reported@Rogers @BlueJays Are we tanking now?! Im confused. WTF is Going on here.
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Andrew Potts (@pottsy1988) reported@alancross @Rogers online help is better! ask for home security specialist
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XC Techs (@xctechs) reported@RogersHelps I've been on hold w@ cust service 4over 30mins after being transferred from Credit Operations. 4 past 20days, everytime I call "We're extremely busy, call back later." Now myaccount past due, new bill has been issued, and I've been charged late fees because I can't reach anyone.
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fedupnewfie (@bluewhaler20191) reported@alancross @Rogers Call back tell them you wanna cancel. They’ll fix your problems then
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RyanP (@TheRyanP74) reported@Talon_Jenkins94 @Rogers @NHL Can’t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.
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BrianM (@briangm11) reported@TorontoStar Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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Paul R (@doonboy) reported@RogersHelps brutal experience with support. Hung up on me after being on hold for 2.30 hours.
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Celler6 (@Celler6) reported@alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!
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Noor Osman (@Nurr_Osman) reported@RogersHelps I’m calling this line for 6 months and no one picks! So basically, i can’t cancel this damn line.
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Shawna R (@shawna_r80) reported@kate1woods @Rogers Just waited 2 hours to have Yassine misunderstand my issue and when I tried to correct her say it was outside her scope and end the chat. Good to know tech support is so caring and useful.
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ridi (@riditweets) reported@RogersHelps I’ve been on hold for 2hrs. This is ridiculous. Horrible service
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Jack Fact (@SnappingNeuron) reported@alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol
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Mango 🇨🇦🏒🏈🥭 (@goalofmain) reportedYeah first you cut out sports radio in the Vancouver market then you increase the cost to watch sports yet again. Go **** yourself @Rogers @Sportsnet
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Bonnie Lee (@stitchlady) reported@RogersHelps I can watch the games on my TV, that’s not the issue. I’m just wondering why suddenly Blue Jays games are not on the Sportsnet app when they have been for the longest time. Who or what is Sportsnet+?
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@RogersHelps Thank you unsure, as I just need to test also can we confirm why US with same network have better service?
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Jeremy Tsoi (@ChopperTsoi) reported@RogersHelps As you can tell, I don't come on here very often. My phone was doing all sorts of things it shouldn't have been. The issues seem to have been resolved but with my luck as soon as my year warranty is up it will completely die. Not much to be done at this point
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BtheNorth (@BtheNorth) reported@alancross @Rogers The ongoing history of ****** customer service.
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David Bass 🇨🇦☮️♌ (@Davidshawn64) reported@Talon_Jenkins94 @Rogers @NHL I’m probably going to need it I usually have Virgin tv it most of the TSN and SN channels not all but it’s $40 bucks a month if it stays the same I’ll restart my subscription but if it goes up I won’t bother this is why I never liked Rogers acquiring the majority ownership
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Blk Orchid (she/her/they) (@iamblkorchid) reportedFor all the money you take from people you give your offshoot brands the bare damn minimum. I'm about to take my business elsewhere cause this is fuckry @chatrmobile @Rogers
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Michael Gallo (@galloots1313) reported@RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error
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BrianM (@briangm11) reported@CP24 Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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CPost2020 (@CPost2020) reported@RogersHelps After 65 minutes on hold I gave up and resorted to X. If there is that much crime in Ottawa it takes that long to even speak to someone, we have a more serious issue than most realize.
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James🟧🍁🟧 (@chester_p_c) reportedBAAAHAHAHHA @Sportsnet 🖕🖕 Gooo **** yourself @Rogers 🖕🖕
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UntamedVoice (@UntamedVoice) reported@RogersHelps Yes every Rogers customer knows this phone number. I’ve been on this phone number for over four hours, trust me. I know what I’m doing.
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Robin Brunet (@robinandamelia) reported@RogersHelps outage with tv. System says restored. It’s not. Anna is dumb (bot) and on hold a half hour already with tech support. Unacceptable