Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 15: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (55%)
-
Wi-fi (14%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Moncton, Montréal, Calgary, Toronto, Newmarket, Brampton, London, Guelph, Whitby, Nepean, Victoria, Collingwood, Atwood, Scarborough and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
TV | |
| Moncton |
Internet | |
| Montréal |
Total Blackout | |
| Calgary |
TV | |
| Toronto |
Internet | |
| Newmarket |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
H2Original
(@h20riginal) reported
@RogersHelps @Rogers So are all of the people affected by your lengthy outage going to be compensated due to tue lengthy time many of us haven’t been able to use services we paid for? Many of us use these services to run our businesses. So please tell us, will we be compensated
-
Nathan630pm
(@Nathan630pm) reported
honestly almost didn't even notice the outage with @Rogers today, because this is basically how their service is 24/7 anyway
-
john_willims
(@OwhondaGift) reported
@bigbrnz @RogersHelps I had similar hack/hacked problem with my account until (@DAVE_JOHN1212) help me recoved my account on Instagram message him now to help you recover yours quickly no scam at all..
-
engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
-
Kevin Khrome 🇨🇦🇬🇾
(@KevaanLive) reported
Man... @Rogers is down in Ontario Stream is in danger of not happening
-
SA
(@SohelAhmed6) reported
@AboutRogers @Rogers No service for full day. Need refund for this non service asap.
-
thehorsepissperer
(@spiciestofboys) reported
@RogersHelps It was just down for like 8 hours still can't text
-
Jesse From IT
(@JesseFromIT) reported
@TrentCapelli @Rogers There's a $25 service fee to do that. Plus a $3 surcharge, $2 call centre charge, $6 paper charge, $7.90 air charge, and they'll have to clear up an outstanding balance of $89 that showed up at some point.
-
Prettymz
(@MozAquamarine) reported
@harv8704 @RogersHelps In Calgary also we have no service. Disgraceful this.
-
thatSteve™
(@thatSTEVE) reported
@rogers every professional telco knows to test and deploy in phases. No text. No Applepay, no phone, no sms, sketchy 911 and 311, no Internet. You need to be broken up and sold off. @JustinTrudeau
-
Paul Andersen
(@pandersen) reported
@Rob_Oliphant @RogersHelps Another way to reduce your fees would be to have the Government support proper Service Based Competition. Happy to explain how.
-
Cameron Payne
(@lbcbrantford) reported
@RogersHelps Hey Rogers...Can we get things working please? I as well as all of us customers need our cell phone. Haven't been able to do any work today as my work number is my cell phone number. BIG CREDIT needs to be coming to each customer!!!!
-
Schyler MacEwan
(@schylerbyler) reported
@AboutRogers @RogersHelps The fact that Rogers is after HOURS of NO service, not intermittent service like they’re claiming, is just now releasing what’s caused the problem with no ETA on when service will be back up is appalling. #switchingtoanotherprovider
-
Life-Ridge
(@life_ridge) reported
@RogersHelps I noticed my phone service back up. However still, not receiving SMS for passwords etc.
-
Ryan Gottschalk
(@Ryan_Gottschalk) reported
@Rogers @RogersHelps are you guys serious? Phone is still down, this service is a joke!
-
cail
(@cail__salad) reported
@tiaramaglia @Rogers SAME. I feel so bad for anyone who has to work from home!
-
Hailey Heartless
(@SadistHailey) reported
Oh dang my @rogers service just came back.
-
Karthik Surabathula
(@KarthikShi5) reported
@RogersHelps No network at all all incoming and outgoing services down from morning, there no signal at all @cityofmarkham
-
Shelbehave
(@Shelbehave1) reported
@AboutRogers @RogersHelps Software issue? Admit you hire imbeciles. I do expect a little compensation considering the money I lost from my associates.
-
Erin
(@tvandmoviefan__) reported
@AboutRogers @Rogers How long will this take we want make long distance call but we can’t as we no service 😡. ?
-
Ted Paetkau
(@okthede) reported
@AboutRogers @Rogers @Rogers intermittent: adjective occurring at irregular intervals; not continuous or steady. Today’s outage is not intermittent it’s continuous.
-
elaine ❀
(@elaineeyxo) reported
@Rogers @Fidomobile FINALLY have service again. About time...#rogersdown
-
Scott Harkness
(@scott_harkness) reported
@Robinsonpam13 @alpinetechguy @RogersHelps Ya because you own the market on suffering during the pandemic.. Selfish ***** maybe that cell phone is keeping the 20% of the business running that has been able to since last March... It always amazes me how stupid and selfish people can be.. 🖕🖕🖕🖕
-
e.s. piteau
(@espiteau) reported
@Sweetsherene1 @AboutRogers @Rogers Yeah, people depend on their smartphones now because most ppl don’t have a wireline/landline... I can’t believe they didn’t have a backup plan, so they could at least run wireless voice service. Imagine breaking down in the middle of nowhere and finding you can’t call a tow truck
-
TheBeardedOne
(@ShantP1) reported
@CBCAlerts So what was the issue @Rogers younowe it to your customers.
-
SassyRed
(@strongsass) reported
@RogersHelps I’m so upset phone calls will be down until 2 pm tomorrow I’m an essential worker and what if I get called into work or have something happen ?! “Fast and reliable” is no longer what Rogers is ... I’m so mad ... I want $0 bill this month
-
It’s Your Girl.
(@ChantalAgius30) reported
@Rogers FINALLY I HAVE SERVICE BACK!!! TOOK LONG ENOUGH!!
-
Alan Davies
(@glxxyz) reported
@AboutRogers @Rogers 'intermittent' = down for 20 hours?
-
Louise Hearty
(@604Louise) reported
@AboutRogers @Rogers Let’s go. For goodness sake it’s been down all day!! 😡
-
SE Han
(@gaeaearth) reported
@Rogers When will the ‘service interruptions’ be resolved? Is there any estimated time of repair?