Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (59%)
- Wi-fi (13%)
- TV (11%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Newmarket, Calgary, Red Deer, Edmonton, London, Montréal, Guelph, Comox Valley Regional District, Markham, Langley, Victoria, Kitchener, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Total Blackout | 7 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Toronto
|
Wi-fi | 9 hours ago |
|
Newmarket
|
Internet | 10 hours ago |
|
Calgary
|
Internet | 11 hours ago |
|
Red Deer
|
Wi-fi | 12 hours ago |
Full Outage Map
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Salty Albertan (@FringedCanuck) reported@GunGnome @Rogers 5G is garbage. It’s a scam
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Manan Sood (@Manansood20) reported@RogersHelps @Rogers How can your representative promise that this would be disputed, but now no one is taking responsibility ? WHAT A SCAM I’ve already spent almost an hour dealing with this and don’t have another hour to repeat the same issue.
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Frederick Smith (@agooddoggyX10) reported@RogersHelps No problems now, but for a full day I couldn’t access my accounts, and couldn’t send for 2 days. Your email servers servingVictoria weren’t working. Your website said nothing was wrong&your AI system didn’t know anything & led me to actions that locked me out entirely.
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Buckles and Bulls Brands Inc. (@BucklesandBulls) reported@Rogers why is your cable service crap?
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fuhago (@fuhago) reported@RogersHelps I prefer to cancel the request, and the e-mail I received the phone on it is no longer valid. I know the credit you do. And I will end paying the total.
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Tammie (@tammie__cross) reported@RogersHelps I’ve been on the phone with multiple Rogers Business agents since 12:30 pm, today. It’s now 2:49pm, multiple agents, long holds and callbacks, all trying to establish a case number so I can report suspected fraud. That’s the issue I’m trying to highlight
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Doug the Spud 🇨🇦 (@DThespud15601) reportedHey some decency from a large corporate entity that historically has been absolutely awful to its customers. This isn't publicity or anything. Nope. Continue this behaviour, and I might change my mind @Rogers
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Nadalie (@nadaliebardo) reported@Rogers wow y wow wow down again!!!!!!!!!!!!!!!!!!
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mags (@magsdabomb) reported@Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please
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Colt (@ColtKo) reported@Rogers I can't even call and cancel my services now with your Retarded AI
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CoopersMom 😁 (@JaneCornwell11) reported@Rogers So the the CARDBOARD COLD PIZZA WASN'T EATABLE BUT YOUR PEOPLE SAID WE DON'T GIVE REFUNDS. SO WHO THE F-_K STANDS BEHIND THIS ISSUE? GET READY, I AM GOING TO HAUNT INSTACART EVERY DAY ON SOCIAL MEDIA!
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EMTGuy 🇨🇦 (@EMTGuy) reported@TerryMac2 @Rogers Threaten to cancel…they’ll transfer you to someone else…threaten to cancel again….they’ll transfer you to someone who can actually help
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Phil Mason (@Philo1000) reported@MacDoug1 @Rogers I had a similar issue with that scumbag company #Paypal but at least I finally got through to the Toronto office!
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E. S. (@gewked) reported@CanadianNunya @RogersHelps @Rogers One of the reasons why I left Rogers 7 years ago. Was a customer for 19 years at the time.
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🇩🇲🇨🇦 retired ticket scalper (@ThereGoesRyley) reported@Rogers fix up
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PattyD_fore (@bigweeels) reported@RogersHelps Your new AI virtual assistant is absolutely terrible. It took me three phone calls and at least four if not, five times as long to simply pay a bill today than it used to take me when I used to just go through the phone prompts using my keypad. What are we doing here
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Gordon Flett (@FlettGordon) reported@lynnmercereau Rogers tried to charge us $15 for roaming charges and we never left Canada on our way to PEI. When we called them on it, the charge was reversed with no apology and the automated message made it sound like they were doing us a favour. Time to jump ship @Rogers @RogersMediaPR
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Nunya 🇨🇦 (@CanadianNunya) reported25+ minutes on hold with @RogersHelps @Rogers After they NEVER cancelled a phone upgrade months ago when told to. ****** way to do business. 😡
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Erin (@busytomom) reported@Rogers - I have been on hold for over 40 minutes now. If I wasn't already trying to cancel my service I would be now. This is ridiculous. It is insane that I NEED to talk to a customer service agent to cancel a service.
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Queen Mare (@queenmare1) reported@lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.
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fuhago (@fuhago) reported@RogersHelps Customer Service
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F-Word Scissorhands (@The_Dumbening) reported@settofaze @Rogers Please Note: I am not in favour of it getting cancelled (**** Rogers and everything they've done the last 12 mos)
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Expos4ever (@Expos4ever10) reported@bordenone He is dogshit. An utter failure at the plate. One of the worst seasons ever versus expectations . An absolute pathetic display. Ofc, we are paying for it with @rogers increasing all fees…. #Bluejays50
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Dia Haddad (@Dia_Haddad) reported@RogersHelps Like I said there was an issue last month and now there is an issue this month. I am trying to call you guys and you guys never answer the phone so now I am waiting in a live chat queue. It is not my responsibility to contact you guys every month to fix this. I am extremely mad
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M (@Mike_B1984) reported@JackMac @Raptors @Rogers what kind of crap is this ? Completely lost touch with what fans want. 🤮
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mags (@magsdabomb) reported@RogersHelps what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consitent trying. Ombudsman info please
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Mike Kent (@mkent74) reported@BlueJays @Rogers Friday night baseball on @AppleTV is extremely painful to watch. The commentators are horrible. They speak a lot more highly of the Yankees. Doing spotlights and interviews with new york players. You'd think the game was being played in the Bronx.
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Chris P Bacon (@pozpiggy86) reportedHey @Rogers, how the hell are we your customers supposed to know when to call you if your stupid system only says "during our regular hours Monday to Saturday" but never once says what your "regular hours" are? Do better!
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Laela Mirelle (@djlaela) reported@RogersHelps This is the WORST NETWORK!! Absolute garbage
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reported@kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.