Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 08: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Maple, Montréal, Hamilton, Brampton, Ottawa, Newmarket, North York, Whitby, New Hamburg, Calgary, Québec, St. John's, Surrey and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Phone | |
| Guelph |
Internet | |
| Toronto |
Wi-fi | |
| Vernon |
TV | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Melly Mel
(@Mellyprice) reported
@Rogers please get your act together. We are literally unable to call for medical help if we need it.
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Déntine Walter
(@dentine_walter) reported
@Rogers .....focking sucks !!! Are we gonna get partial refunds for this ?
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Steve
(@ldnneedsbetter) reported
@Rogers @RogersHelps @jennaamxo The best part of this thread is how many people didn’t read their contract or service agreement. It’s all in there
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xel
(@xel72477955) reported
@RogersHelps @RogersHelps No phone service no voice, no data more than 20 hrs. I demand no bill for this month. I am not going to pay anything in the current state we all are going through. Do whatever you can. I am not going to pay a single penny this month
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Mikael
(@Mikael14333941) reported
@kabalguy @RogersHelps Dear **** face, cell networks for national monopolies should not be capable of crashing entirely. People rely on their network for more than fun and ******* games. It's also effecting emergency services. And vaccination notifications.
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Zoskales
(@Zoskales3) reported
@RogersHelps I know Rogers will never admit to their lack of cyber security team but in most probability the cause of this outrage is that Rogers service has been outraged with some highly skilled hackers and are having a very difficult time securing their network! I don't see this resolved
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Brian Bell
(@brian_bell86) reported
Eta on fixing the system or damage report @RogersHelps ?
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The Seminarian
(@TheSeminarianBC) reported
@Rogers @RogersHelps @jennaamxo My loved ones would be more safe if they didn't have to worry they have NO WAY of contacting emergency services if the WORST happens. LET ME OUT OF MY CONTRACT
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Albert Cooper
(@HellcatCooper89) reported
Really? @Rogers I still have no data service.... its been 12 hours.... I should get a discount on my current bill
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Jaded Jester
(@lejadedjester) reported
@Rogers why should I pay for service if I can't even use it? Refunds should be issued for service disruption
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Brianna
(@_brianna_444) reported
I literally can’t do my taxes last minute because of the @Rogers service being down 😔
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Sandipan Roy
(@sandipan52) reported
@Rogers @RogersHelps @jennaamxo You're lying! It ain't an intermittent service interruption! There aren't any service for hours - period!
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Dumbpeoplesuck
(@5ft3inches) reported
@RogersHelps Can't wait to get my bill! Seeing no discount for this outage is angering because when your a day late and they bombard you with auto dialed calls demanding payment and then charge u obscene amounts for paying a few days late. #timetoswitchtobell?
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A
(@AllanJohn2019) reported
@RogersHelps Overheard Peel Regional are getting dropped 911 calls so if someone dies because they cant 911 services at all for an emergency i guess Rogers is going to get sued
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Na'im Vojdani
(@shiftynv) reported
@RogersHelps Can we get an ETA on when this will be repaired or what the problem is? I can't get any work done without my phone!
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Barry Pryde
(@bpryde) reported
@Rogers @PueloDeir they might if they reach a spot that has working service :)
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dan
(@dan98004682) reported
@harv8704 @RogersHelps I’m in Peterborough my parents have service but I don’t
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Will Hopkins
(@wfhgames) reported
@Rogers phone has literally no service and hasn't since this morning. how long will we be without service and what will do to correct this error. I expect reparations...you charge far too much money for this to happen.
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Daniel C Bittencourt
(@danielcbit) reported
@RogersHelps I expect a deduction on my bill next month. That is simply not acceptable and @Rogers needs to be held responsible for such outage.
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Jenish Patel
(@jenishptl07) reported
@RogersHelps @Rogers I couldn’t even make a call to anyone today. Terrible start of the week. Imma gonna go and buy chatr mobile now. RIP Rogers
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aloke
(@alokepillai) reported
Curious, will Bitcoin fix this? @Rogers #rogersgate
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Andrew in Stratford 😷
(@Andrew_SFDC) reported
@jm_mcgrath Hope you get in soon. I’ve tried to register but our local pharmacy in #Stratford is fully booked thru June. We tried to register through No Frills/Shoppers, but we can’t get the text code, bc @Rogers is down!
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BrianG
(@B_gford) reported
@Rogers this is getting stupid. I hope you are going to credit your customers accounts for this extreme inconvenience.
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Shawn Bhatt 🇨🇦🎤
(@ShawnB_86) reported
@RogersBiz any update when service will be back? This is crazy....
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Michael Jager
(@IRHuman1) reported
@RogersHelps This is a long time for this to be down. How about letting us know why it is down. Software update that failed? Hardware in the CO that went (and apparently has not redundancy)? I little more information would go a long way for some of us to understand the situation.
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Beth Allan
(@adolwyn) reported
If I were on the @RogersHelps social media team today, I would just turn the computer off and go away. Clearly, they're not being given any information to actually help people or at least to help manage the crisis. Just sign off, go home, and let the executives manage this.
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Huss
(@therealhuss89) reported
@Rogers fix your damn service 😡
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Ash
(@ash_abanzie) reported
@RogersHelps Missed a doc app plus my wife’s dad got hit by a car today and we have no way of knowing whats going on. No data no call service. Tks rogers. I guess i can expect late fees for my service though eah. Come on do better.
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Ross MacLean
(@rossmaclean) reported
Really not looking forward to my voicemail queues after a Monday morning with no @Rogers service....hopefully everyone trying to call is also on @Rogers Unbelievable...
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Mike Evans
(@mikeevans1988) reported
@pandmdad @RogersHelps @Rogers Probably not. They don't care about providing service. They just take the money