Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Montréal, Oshawa, Toronto, York, Newmarket, Barrie, London, Mississauga, Orillia, Edmonton, Calgary, Burnaby, Coquitlam, and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 44 minutes ago |
|
Montréal
|
Total Blackout | 2 hours ago |
|
Oshawa
|
TV | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
York
|
4 hours ago | |
|
Newmarket
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@AkquireMike) reportedNothing like @Rogers changing your account to someone else without your permission or authorization. Then on top of that you have to go to a store to fix their mistake and privacy issue. This may be of interest to you @CRTCeng
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call her Hellen (@Mz_hellena) reported@rogers is the worst customer service ever
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Rick Blaine (@JayJjtml555) reported@RogersHelps ..Seems like an oxymoron..'Rogers helps' ya ..ok..well I am trying to rent an extra box [AND GIVE YOU MORE MONEY..as my bill will now be well over 200 a month for my phone , email and tv..but obviously they do not need the money hence their customer service is such **** as you can't do so many things online as their tech is antiquated and waiting for hours to speak to someone is what they want you to do....My time is worth more than that ..Last time when I got messed around on here by them..I simply sent a message to some VP of Rogers who is on Linkedin, told him what I needed and he had someone call me within 20 minutes and I had the new box couriered to me in 2 days..at no cost to me...[for the shipping]...So tips to all that continue to get the horrid Rogers experience..go to linkedin and send messages to every Rogers employee listed, regardless of what their title or where they are..I guarantee within minutes you will be contacted and your concern will be taken care of....
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Red Wine (@ChappellTardis) reportedMy internet out at 1PM on a Thursday **** you @Rogers
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SC (@frgoalie) reported@RogersHelps there has been an outage in East Gwillimbury, ON for several hours (12+ hours) when will service be restored and will we be compensated for the loss of service time?
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nothing but volcanic vipers (@MooCowRawrz) reported@RogersHelps It was the **** *** Sportsnet app and **** this so response bullshit Weird it only happens to Blue Jays and Raptors games your mad im using a cable login and requiring a once a month login ***** the cable is payed for stop ******* me over ON THE TEAMS YOU OWN
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Pps831 (@Pps831) reported@brar_drs @MelissaLMRogers @Rogers For what? Ai should handle most of the **** imo
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Clifford Mathew (@cliffmathew) reported@MelissaLMRogers At some point @Rogers lost its way. They stopped caring for customers. I was a customer for years and they kept charging extremely high prices (more than double the market price). Had no choice but to leave.
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PATEL HITESH (@Patelhits2511) reported@Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.
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Christian (@xXxCMANxXx) reported@Rogers Somehow my cellular service for my watch is gone , and I’ve been paying for it for years .. don’t even know how long it’s been cut off but I’ve been paying for it
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Alper Dama (@alperdama) reported@Rogers My Vodafone TURKEY bills - paid every month from my address in ANTALYA, TURKEY. Phone number: +90 544 ******* - the SAME number I called @Rogers from to CANCEL in July 2025. I was living in Turkey. My Vancouver apartment was EMPTY.
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Old Woman’s Chair (Grandma ZZ) (@JustCanadianGal) reportedOh @Rogers, not at home; can’t get customer service direct you to the web that cannot help the telephone system -no one’s home… did machine hang up on you? Yes. Every time in the past three months.
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps In a garbage bag. I can’t believe how Roger’s has treated me. Bad enough I have my dad’s death to deal with but I have Roger’s on top of things. I was told his balance would be written off after we return the equipment. I have spoken to people on the phone and online and given up
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Ward Pike (@Comfortcove) reported@brar_drs @MelissaLMRogers @Rogers Rogers has gone down the toilet… Whoever is in charge now should be fired immediately and whoever is in charge of Canada’s version of securities and exchange commission should be looking at press charges against the current management regime! They have lost me as a customer, when they used to be the best example of a good telecom company that put customers first! Now they are just as bad as Bell
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Julia (@ThisisjuliaaaXO) reported@RogersHelps Hi service has been restored however still no internet service at my location
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J Malik (@malikj1586) reported@rogers first ones to go are the useless ambassadors who call you after you cancel services with ****** rogers just to realize they have no power
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♓ T Moretti ♓ (@JMisses) reported@RogersHelps Internet connection keeps buffering since the outage a few weeks ago. I called your tech support and they said I had to change my modem and plan.
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Meekz (@T_Messam) reported@Rogers your customer service has gone to the dogs.
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Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️🌈🏳️⚧️ 😷🍄 (@OpLoveJustin) reported@Garnet_2203 @Rogers Canadian telecom is AWFUL
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Matt Muszynski (@mattmuszyn) reported@RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.
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Melissa🍁 (@123mung) reported@RogersHelps Everything has been checked. There’s a number of people also having trouble in Newmarket check reddit/rogers it’s a problem with different apps streaming issues
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IMPEACH-Now (@IMPEACHpedoNOW) reported@Garnet_2203 @Rogers No no it isn’t Elon can get ****** and we don’t want anything to do with him in Canada no matter how much Rodger’s sucks
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T-Dog (@weareallrob0ts) reported@yyzsportsmedia @RogersHelps Whining about it on twitter will definitely solve the problem
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Darryl Narain (@DarrylNarain) reportedBetween @TekSavvyCSR and @Rogers who do I blame for my internet being down for over a week now. They point the finger at each other while the paying customer suffers. Yet, if I turn off my CC so they can't take more money for said service, I'd be in the wrong.
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Bill Cooney (@BillCooney) reported@RogersHelps Multiple channels have become unavailable on 3 of the 4 Rogers cable boxes. Zapping them and unplugging them did not fix the issue.
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Greg Weir (@CrescendoCove) reportedYou know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.
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Serbian Lady D (@VojvotkinjaSRB) reported@MapleLeafs @Rogers Why am I being served by Indians when reaching service desk? Do I live in fking India or Canada? Do I pay you scumbags in Indian money or Canadian? People should just start canceling their contracts. This is outrageous to be served by Indians as a Canadian paying customer
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shae 🦋 (@nnyylleeaahhss) reportedin case anyone doubted this, @Rogers is the absolute worst
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Blackhat Casper (@JBPVFM) reported@rogers @RogersHelps has big problems in newmarket today.......oye
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Jeff W (@jeffster1970) reported@RogersHelps @MaretJaks Not just women though. I had a Rogers rep come to my house and start complimenting me in a way that women typically don't complaint "older men" (she was in her 20's). Very awkward. VERY awkward. But I guess whatever gets you the sale.