Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: New Westminster, Halifax, Alliston, Courtice, Nepean, Calgary, Toronto, Newmarket, Richmond Hill, Surrey, North Vancouver, Burnaby, Moncton, Coquitlam and Creston.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
TV | |
| Halifax |
Total Blackout | |
| Halifax |
Internet | |
| Alliston |
Internet | |
| Courtice |
TV | |
| Nepean |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Fizzamania) reported
@Rogers @BlueJays When can Rogers expect normalcy to return to their network or should all Rogers customers jump ship to their competition at Bell? Does Rogers even give two shits about their customers? Really pissed off at Rogers!
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FM21
(@FrankMassara) reported
@RogersHelps @Rogers My ignite is not working. Freezes screen goes black and none of my channels are working. It’s been like this for 3 days.
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katie dish
(@katiedish63) reported
@Rogers this is ridiculous!!! I’m paying for a service I can’t even watch my TV! Freezing constantly! And we’re getting maybe $10 off our bill. Time to switch to bell.
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Vache Hagopian
(@VacheHagopian) reported
@Rogers I’ve gotten over Friday’s fiasco, and I can get over not being able to watch TV for 5 minutes straight before the sound or pic cuts out the last few days, this is simply a reminder that the Open Championship begins Thursday, you have time to fix it #anythingbutmygolf
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Joan Dervin
(@DervinJoan) reported
@dave1agar Have no access to some channels or pvr. Cannot access some websites @Rogers cannot provide an eta for service return.
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Amanda Robinson
(@amandaJrob) reported
@RogersHelps What is going on with the cable and internet coverage? I thought you restored service but internet has been lagging since? Is there an issue going on now?
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CarlyLynn
(@CarlyLynnS) reported
@Rogers Ignite TV is down again. Unable to get through to tech support via phone or online chat (after making me go through the chain of options). I just wanted to watch the bachelorette premier 😔
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Jackie Luffman
(@luffjac) reported
@RogersHelps rogers ignite tv is very unstable in Ottawa. Another outage?
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Ian Tarrant
(@IANPTARRANT) reported
@Rogers you ask for direct mesages but you never respond - What is going on w/Ignite TV?! You know it's part of this issue, why can't you be honest and let your customers know what's going on? We were fine 6 hours ago, are you doing rolling 'outages'?? What are you doing???
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Laura M
(@laura_mats) reported
All I want to do is watch @BacheloretteABC but @Rogers is an overpriced pile of garbage and still hasn't fixed the issue from days ago!
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jmorin
(@jaxmorin) reported
@smoondog @RogersHelps @Rogers I’m so over Rogers right now. FIX THIS!!! We pay fortune for your service and it sucks!
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ChabouyTV
(@mt_sampson) reported
@WalterFalls @RogersHelps @RogersHelps tv back down? SMH
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d. emerson eddy
(@93418) reported
Although internet seems to have regained relatively normal service, I wonder if @RogersHelps knows that Ignite TV still seems to be completely borked.
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Bekka
(@blondie2367) reported
@Rogers tv still not working 4 days later; this is getting silly now. If you can’t provide a reliable service than I can’t pay your bill. And shutting down your que’s for support #greatservice 🙄🙄 #getyouracttogether
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DaveA
(@DaveA67918337) reported
@rogershelps - TV has random intervals of loss of audio and frozen screens. - Landline *7_ functions don’t work - high speed internet is very slow Have recycled the router to no advantage.
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Fed up with the Fed
(@StatinJohnny) reported
@mlnadler @RogersHelps @adrianathompso4 There's a class action demanding $400 for every customer. Check CTV.
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Jean Paul Caron
(@JPC07) reported
@RogersHelps trying to watch TV these past few days is a joke. 1 minute of sound with broken video to frozen pictures with sound or frozen screen and no sound. Enjoy about 1 minute of TV for every 10 minutes of viewing. Netflix runs with no problem on same wifi signal. Refund!!!
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Paul Seczek
(@PaulSeczek) reported
from
Hamilton, Ontario
@BakerJaniceM @Rogers Don't worry, Rogers said they'll credit you 2 days #fail 🙄
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Jordan Trafford
(@JordanTrafford_) reported
You’re service is trash @Rogers, likely a big week upcoming for @Bell
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Ryan
(@rye_guy83) reported
@RogersHelps My Ignite TV service is still choppy, channels cutting in out etc....When is this going to be fixed?
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Holly Piotrowski
(@1964hp) reported
@RogersHelps Ok so Friday all day…. Can’t work, can’t watch tv, moms in LC no cell so they can’t reach me. Starts working Sat.well the phone Ignite sucks freezes every 2seconds. It’s Mon.night still the same.Better get more than 1day rebate,all I have to say. I need to go buy more books!!!!!
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Lucy
(@Lucyboni8) reported
@Rogers you are disappointing many still down in Vaughan!
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Alex
(@kwralex) reported
Rogers is down again in Pickering. At least Ignite service at my house is. How can you stay with @rogers at this point?
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Middle aged Fat man
(@Nunof_Urbuzines) reported
No service from @rogers again. I plan on paying my rogers bill $1 dollar at a time.
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Peter Weitzman
(@PeterWeitzman) reported
@RogersHelps Never mind compensation, just make it work, Ignite tv cant watch period. But keep telling us things are back to normal @RogersHelps
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KW
(@kwTO2424) reported
No TV for hours now. Thanks @Rogers. You’re a never ending disappointment.
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Chris
(@Fizzamania) reported
@Rogers @BlueJays Ok. I am getting really annoyed now! Major service disruption on July 8th from Rogers. Four days later and still picture and audio are intermittingly cutting out. You call Rogers only to be told there is a waiting line of approximately three hours. WTF?
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Cathy Ruyl
(@CathyRuyl) reported
@AboutRogers @Rogers Are you going to help those of us who still don't have the services we pay such high prices for? I am getting no reply to my DM's. None. Appalling.
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HockeyBusiness
(@HockeyBusiness) reported
Here’s a wild take… @RogersHelps will be forced to compensate Canadians for its incompetent 24-plus hour blackout — that it will be forced to sell its stake in @MLSEPR @CRTCeng hundreds of millions of dollars. Hundreds of millions of dollars.
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EP
(@pipstake) reported
@RogersHelps Ignite TV just not working