Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 03: Problems at Rogers
Rogers is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Victoria, Newmarket, Calgary, Toronto, Parksville, Ottawa, Surrey, Oshawa, Montréal, Brampton, Cambridge, Hamilton, Vaughan, Mississauga and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Newmarket |
Internet | |
| Calgary |
||
| Toronto |
Internet | |
| Parksville |
TV | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@tamslompson) reported
day 8 with no internet, surprisingly nothing to do with the Rogers outage. just completely unreliable and and inept Rogers tech support/customer service @Rogers @RogersHelps
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Paul Osiol
(@PaulOsiol) reported
@DossierCom @Rogers It's hard to believe they don't have fail-safes built into their network to prevent this from happening.
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PSmith
(@PS33860987) reported
@RogersHelps Ignite TV is still glitching constantly! Can't watch a show, every 4-5 seconds the screen freezes and/or sound stops. This is absurd if the only issue was a bad 1 time update - sounds more like your network is still being attacked.
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Nigel
(@Ottawa_M) reported
@RogersHelps I was not able to get gas because Interac was down, as were the ATMs. Will people who have had similar experiences be compensated for the issues directly attributable to this unmitigated desisted?
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Martin
(@chettle) reported
@SamHersh01 @RogersHelps @VassyKapelos would not all roll out simultaneously. Also, the outages would be detected long before they reached a national outage. Unless the company was incompetent or they were hacked and the hackers had time on the network to set up all of the routers to install simultaneously
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ryan mccarthy
(@RyanfromOttawa) reported
@RogersHelps my wifi is not working like it should cannot see pics and can barely watch youtube can you please respond?
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JD Martin
(@jdm666) reported
@RogersHelps @thego2guru I have sent you multiple DMs to try and get my internet and ignite tv issues resolved ….. I have waited on hold for 3 hours only to be hung up on, and I have used your online chat function only to get a message saying that you are experiencing high volume .. Still NOTHING!!
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Terry Fox Montessori
(@tfmmontessori) reported
@RogersHelps I have fido and had no service do i get the 2 day credit
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Mike Ciliska
(@SlikMGC1) reported
@RogersHelps Ignite TV is still not working right. No channels are watchable. Still freezing and glitching no matter what channel I try and watch. And yes I've rebooted my gateway and TV boxes too many times to count now
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Andrea England
(@Andrea_England) reported
@Rogers your #rogersignite has not been stable since the outage. Please advise on an ETA for return to full speed service. We’re trying to #workfromhome and this lack of communication is unacceptable.
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yeg dad
(@yeg_dad) reported
@Rogers I still don't have service. It's been 4 days.
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Lisa 🇨🇦
(@LeezerShort) reported
@RogersHelps just not going to address the ignite TV issues I guess.
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Silvana
(@silvanakingsl) reported
With the @Rogers outage, let's remember cash is king. I am using cash when possible
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Patti Cooke
(@PattiCooke) reported
@breakfasttv How nuts did people go when @Rogers was down on Friday. That should tell you.
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Peter H
(@HardcoreCDN) reported
@RogersHelps Another internet outage, at least my cell phone is working
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Rich
(@treeline108) reported
@Rogers your tv and radio stations haven't informed the public the real truth Hosts are down playing it
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ᑕℍЯᎥᔕ Ᏸ⚙УᎠ
(@Tammy12Step) reported
@Rogers so not only did I not have service for 15 hrs I couldn’t use my bank card or access anything ,,and all you offer me is 2 days credit what’s that worth like 3 bux
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🇨🇦 Leentje 🇳🇱 Once seen it can't be unseen
(@Leentje_Faraway) reported
@RogersHelps Getting this message right now, via my laptop, when I want to log in to my credit card account: 503 Service Unavailable No server is available to handle this request.
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Dan StJean
(@RecoveryRocks8) reported
@Rogers most reliable network....don't think so anymore
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Handsome Jack
(@Handsom36694412) reported
@Rogers I despise you guys so much I am not even with Rogers for anything and you guys managed to affect my life. ***, I will NEVER be a customer of yours period. Such a garbage company and a CEO who is a complete tool. I know Rogers will not make it right for their customers.
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CindyLouWho2
(@CindyLouWho_2) reported
Anyone having issues receiving PayPal 2FA texts? I've tried 3 times now and nothing comes through, but other texts sent to me arrive right away. @AskPayPal I do have a Rogers account but it is otherwise working just fine @RogersHelps
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Meghan Sim
(@RebelscumXox) reported
@jessymichelle6 @foolsmuse @RogersHelps I don't see the other networks having this problem. If they can't do their jobs properly then they should not have their jobs
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cathy
(@cathy1171) reported
@EstulinDaniel Let me tell you it happened on Friday here in Toronto Canada . All of a sudden due to a “glitch” one of the biggest internet/cell/tv providers @Rogers went down! Without cash or visa in some places you could NOT buy anything. Cells were dead no tv NAAADA
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I’M Troubled!!
(@Stigma_Hurts) reported
& Guess what one of the results of this @Rogers outage is going to be… About 6months to a year from now bet you’re *** their PRICES are going to jump & their excuse will be BECAUSE the infrastructure needed Upgrades to make sure it doesn’t happen again!
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Marc Allain 👣
(@marcallain) reported
@drdugas @Rogers Still horrible?? I can’t even work, it’s so bad
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#free Daniel D Kitteringham
(@DanAlmondDan) reported
@RogersHelps I don't want to be a Rogers customer. Tell your bosses I'll pull the Shaw line from my outside wall if that happens.
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Dawn Hamilton
(@DawnDawnWatgwan) reported
@RogersHelps Can I get an update on when my elderly mother’s landline is going to be operational again? (Ajax,ON). 4 days without a home phone is a bit much!! Can’t access emerg. services if needed. Help!!
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𝕌𝕟𝕓𝕠𝕦𝕟𝕕𝕖𝕕𝟙𝟛 | Cow ENVtuber
(@UnboundedMoo) reported
@ttv_Cherry @Rogers RLH is broken. You cannot get a signal in USA with a Rogers device right now.
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AJ🇵🇱🇨🇦
(@yourtypicalpole) reported
@TheBeaverton No @Rogers outage will ever make me read that garbage !
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Cid | 🇧🇷🇨🇦
(@valterccid) reported
Anyone having issues still in receiving 2FA/MFA SMS messages on @Rogers?