Rogers Outage Report

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (14%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Brampton, Scarborough, Cambridge, London, Edmonton, Ottawa, Markham, Calgary, Montréal, Angus, Spruce Grove, Newmarket, and Kitchener.

City	Problem Type	Report Time
Toronto	Internet	56 minutes ago
Toronto	Internet	1 hour ago
Vancouver	Wi-fi	3 hours ago
Brampton	Internet	4 hours ago
Toronto	Internet	5 hours ago
Scarborough	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angel Macellones (@macellonesangel) reported 2 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Me (@dunk22) reported 2 minutes ago

  Waiting on hold for mega hours for Rogers customer service...service is an inaccurate word, unless this is a funeral. They asked me to return equipment to avoid billing...i returned it 4 months ago..recently cancelled HOME phone-4 months ago now they want $$ @Rogers @ConsumerSOS

• 
  Michael 2009 (@michaelmac2525) reported 4 minutes ago

  @Bell_Support your services are absolutely garbage! For almost 2 months I've had nothing but freezing and pixelated TV! They changed all my equipment 2 weeks ago and now want to change it again! Moving to @Rogers I guess is my only option

• 
  Chris Wilson (@Therealwilly11) reported 7 minutes ago

  Hey @Rogers why have I had 10 spam Amazon calls from a local number this afternoon? Cant you filter this **** out? Why do I have a landline?

• 
  Jenny MA (@JennyKatsaris) reported 7 minutes ago

  @RogersHelps Is there an outage in Toronto for cell phone service? I can't make a phone call in the last 10 minutes. What is happening?

• 
  coachkoe (@realcoachkoe) reported 8 minutes ago

  @Rogers down again 👏👏

• 
  Johnny (@JohnnyDispatch) reported 9 minutes ago

  @RogersHelps @agelfand Hope you’re willing to comp this client at least a months service… their reliability on your service has been embarrassing.

• 
  Mike Davies (@MikeFDavies) reported 9 minutes ago

  @Rogers @RogersHelps In Hespeler (Cambridge,Ont) TSN1, channel 494, has not been working for hours. I have unplugged boxes etc. Please advise if known problem. Nearest intersection Melran/McMeeken

• 
  littlebiggirl (@desertcocktails) reported 11 minutes ago

  @RogersHelps hey rogers what’s with offering special Boxing Day deals to new customers, but not offering the same deal to existing customers? Isn’t that wrong? Tomorrow I’ll just cancel my line and start it up again! Take more work for you and me but… or maybe I’ll go to bell🤔

• 
  Brent Smithurst (@brentsmi) reported 11 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Merv Edinger (@MEdingerReMax) reported 17 minutes ago

  Is anyone experiencing problems with @Rogers today?

• 
  October Skyz (@OctoberSkyz) reported 17 minutes ago

  @rogers ignite is the worst. So sick and tired of outages. Second weekend in a row "issues in your area". It never ends, always rebooting the box and calling customer service. I really wish I'd stayed on cable. #rogersignite #keepyourcable

• 
  Sherif Youssef (he/him) (@sherifmzy) reported 17 minutes ago

  Is #rogers down again? @RogersHelps

• 
  Andrew McCready (@MCCAudio) reported 18 minutes ago

  Anyone considering @rogers upfront edge program should think twice. They refused to accept my phone return at a store, told me I had to call for a return kit, which they never sent. They make it as hard as possible to return your phone so they can charge you for the remainder.

• 
  Kerri Froc (@KerriFroc) reported 23 minutes ago

  @BellAliant you've no showed twice when you've promised to fix our cable/telephone/wifi line outside. No wifi for a week with three working people who need the internet. @Rogers can you do better?

• 
  John Frank (@John_Frank1954) reported 23 minutes ago

  @WoodReporting @Rogers Oh well. Rogers customer service needs to try harder.

• 
  Felix Lighta 🔥 (@lilt82) reported 23 minutes ago

  @RogersHelps down goes rogers service again smh it maybe time make to switch

• 
  Fight-Fight (@loneranger_0987) reported 25 minutes ago

  1 customer service that is epitome of "as ****** as it gets" - @Rogers . On hold for 30 mins even I am the NEXT in line.

• 
  Maria Governali (@MariaGover) reported 25 minutes ago

  @RogersHelps internet is down again wtf

• 
  Felix Lighta 🔥 (@lilt82) reported 29 minutes ago

  @Rogers service down once more in Toronto smh

• 
  s gupta (@guptas1108) reported 31 minutes ago

  @RogersHelps I got a increase in bill for 30 dollars for making message to USA. Which I never did. And this is from the starting when I got this number activated. Feeling like someone from roger is doing double line.

• 
  Faiza A (@FaizaAbuBakr) reported 32 minutes ago

  @MEdingerReMax @Rogers I am...seems to be another outage...on the down detector website there's a spike in no service after 10 AM

• 
  david taylor (@davidta67129307) reported 37 minutes ago

  @RogersHelps my internet has been dropping for 3 days. Just spoke to tech support and they opened a ticket. That doesn’t help the two businesses that rely on this service. Currently experiencing NO service. Do you care?

• 
  Justiceformimunamohamed (@justice4Mimuna) reported 45 minutes ago

  @RogersHelps Years of playing with my phone service and pushed to end my phone service. Nothing new, you have been a silent participant in our torture. Wasting our time, our life valuable assets and creating serious stress that could lead to serious diseases. All documented!

• 
  witchywonderess (@whatsgoneonn) reported 45 minutes ago

  @Rogers @felixtennis why do you allow so many scam calls on your network? are you helping scammers do the scamming?

• 
  Sasha Mack (@UrHostSashaMack) reported 46 minutes ago

  Oh come on @RogersHelps why is my phone service and data down AGAIN? #to #rogersto #torontooutage

• 
  Abby Normal (@tinyfevers) reported 48 minutes ago

  @DonSmith_ca @RogersHelps Mines definitely down too. Been on 3g for the last half hour or so.

• 
  Sandra Rasile (@srasile) reported 54 minutes ago

  @Rogers @MEdingerReMax Data not working and can’t text. Network changed to 3G and status states SOS

• 
  Chris Wrinn (@WrinnChris) reported 59 minutes ago

  @BudstuffClub @Rogers Oh wait your our customer already... shoot looks like it will actually be 120.

• 
  Justiceformimunamohamed (@justice4Mimuna) reported 59 minutes ago

  @RogersHelps Our internet is purposely cut off on days when we’re off work and want to work from home. This has happened many times and you haven’t done anything about it. Our service is interrupted and every minute our internet goes off & yet you’re charging us for service we don’t have.