Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 26: Problems at Rogers
Rogers is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Richmond, Vancouver, Edmonton, Toronto, Calgary, Ottawa, Whitby, London, Surrey, Cambridge, Oakville, Milton, Nanaimo, Victoria and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Wi-fi | |
| Vancouver |
Internet | |
| Edmonton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Argao
(@RayArgao) reported
@EdmontonOilers @Rogers Just send the damn jersey to me . I’m a die hard oilers fan since 1979...
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Kelly Mendes
(@kellymfromtp) reported
@LeezerShort @Rogers My iPhone always has trouble sending pictures to androids ...I’m with Freedom
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Nick Dehod
(@NDehod) reported
@RogersHelps hey your app isn’t working on Apple TV again. Tried resetting app and Apple TV. Games start then cut out instantly
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Darkest Canuck
(@darkestcanuck) reported
Dear @Rogers, Took an hour and forty minutes to finally speak with a customer representative and, in the end, there was nothing she could do. Apparently, there’s no customer loyalty for loyal customers. Guess I’ll start looking elsewhere.
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Gregory Pierson
(@GwegPierson) reported
@RogersHelps just tells me my account credentials are wrong when i try to sign in. credentials haven't changed
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Gregory Pierson
(@GwegPierson) reported
@KyleRamsay27 @RogersHelps same thing here, just want to watch the avs hopefully they fix what we are paying for
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jose cruz jr.
(@franksandbeanz5) reported
@RogersHelps @KyleRamsay27 I also can’t access the login page
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Jessica Blaine Smith 📷
(@jbsmith) reported
Looking for recommendations for internet. Our @RogersHelps has been dropping intermittently for a while now. Especially tonight when we needed it for for work. We can’t afford this to happen as self-employed people. We can’t wait a week for them to tell us how we they will fix it
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Sharon
(@GretaGabo1) reported
@Rogers & @RogersHelps you are losing a customer that has been with you for more than 25 years over $60/yr + tax. I pay close to $2400/yr + tax. Your agents gave the wrong information. Now want even more money from me. I don't think so!
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Gregory Pierson
(@GwegPierson) reported
@KyleRamsay27 @RogersHelps doesn't work for me unfortunately
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Clyde parisien
(@clyde_parisien) reported
@RogersHelps Anyone else having issues texting pics?
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Mekki MacAulay, PEng, PhD
(@mekki) reported
Hey @Rogers: I'm potentially interested in GB home #Internet service, but your cable infrastructure used to be horrible in my area. How can I look up if and when it was upgraded in my neighborhood? I don't want to switch if the infrastructure hasn't been fixed.
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Since 67 🍁
(@MandJinsearchof) reported
@RogersHelps I have not had any issues with any other numbers, twice today my text msgs have been sent to my husband showing as a different nmbr in the same chat window, and another text from me sent in a different text window from a 2nd different nmbr.
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sm
(@xoxSMxox) reported
@LeezerShort @Rogers I’m having the same problem, were they able to fix it for you?
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Gregory Pierson
(@GwegPierson) reported
@RogersHelps still nothing. doesnt work on google chrome, explorer or incognito
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Cristy Fas
(@CristyFas) reported
@RogersHelps issues with mobile data in North York? Can't send photos via text
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Kyle Ramsay
(@KyleRamsay27) reported
@RogersHelps anyone having issues logging in on desktop with NHL live? Click login and it just refreshes the page. #NHL #Nhllive
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Nicole
(@Nicole013) reported
@RogersHelps @jbsmith Really? What kind of customer service statement is that? I suppose the next statement is "It's not us, it's you"?
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❤️ LOVE FOR ALL ❤️
(@zaheera58383701) reported
@RogersHelps Heels I need help
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𝕺𝖗𝖆𝖓𝖌𝖊𝖒𝖆𝖓 🍊
(@DJOrangeman) reported
@RogersHelps I tried it out on my laptop on both Firefox and Chrome and same issue.
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Lisa 🇨🇦
(@LeezerShort) reported
Anyone else having a problem sending pics to non iPhones? Is it just @rogers ?
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Nick Dehod
(@NDehod) reported
@RogersHelps Well the game says it’s on break but it’s not. this service has had nothing but problems. It is inconsistent and hardly works when you need it ton
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Dan Lajoie
(@Lajoie10) reported
@darkestcanuck @Rogers It’s The Game of Phones... they could give two shits if you leave cause they know they’ll pick up a disgruntled Bell customer at the same time. Competition in the phone/internet market is a joke.
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Tyler R
(@born2run1982) reported
@RogersHelps No. Service was restored. The outage has returned. Cannot send or receive any mms.
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Explorer
(@agmediator) reported
@Rogers WORST SERVICE PROVIDER in Canada. Almost every month I have to call due to improper bill. And first they justify it and later say that pay now and next bill will be less. But next month again its higher
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Tyler R
(@born2run1982) reported
@RogersHelps Your tech support team has confirmed there is a network issue impacting MMS messages.. It'd be nice if you posted something about it so that we don't have to spend an hour waiting for tech support to call you back...
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Maxim Tertyshnyy
(@mtertyshnyy) reported
@RogersHelps Cable internet is down in Richmond Hill, ON
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mir💙
(@bluejaysb1tch) reported
@LeezerShort @Rogers same issue with rogers!
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Sherry Hallworth
(@SherryHallworth) reported
@EdmontonOilers @Rogers I would play but never get the text to verify my phone.
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commonperson
(@commonperson) reported
@RogersHelps my internet stopped working yesterday at 2PM and has not been back up for more than an hour since. I have had to call your support five times in 24 hours and an hour after I get thr "it's fixed" text it's down again. This has to stop.