Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Toronto, Richmond, Vancouver, London, Burlington, Moncton, Montréal, Toronto county, Cambridge, Guelph, Halifax, Nepean, Bayham, and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 20 minutes ago |
|
Calgary
|
Wi-fi | 25 minutes ago |
|
Toronto
|
Wi-fi | 3 hours ago |
|
Toronto
|
7 hours ago | |
|
Richmond
|
Wi-fi | 8 hours ago |
|
Toronto
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🦅🐙 (@corruptedloln) reported@ghostwolfman @RogersHelps Truly insane, I feel bad for the employees (or AI) who are clearly just following their corporate scripts.
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Nesta ౨ৎ (@nestapendragon) reported@RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.
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Wacky Welder (@welder_wacky) reported@bruce_barrett @MikeHumanIntel Holy **** you’re a moron. @rogers has owned the rights to NHL hockey in Canada since 2013 and they did not renew CBC airing the games going forward. The CBC didn’t cancel anything. You’re just another ******* moronic #MapleMAGAT (probably a KKKonvoy supporter too).
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Bridgette ⫩ (@MissBridy) reported@RogersHelps I spent an hour on the phone tonight, on hold to order a new wifi extender pod and get information on travelling abroad plans. I spoke to two people at the start of the call who both couldn’t help me, then was on hold for 55 mins. The online chat couldn’t help
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LordMassicotte (@LordMassicotte) reported@SeanLockhart7 @RogersHelps It's always like that They say nothing wrong, but everything is wrong, website slow and their a.i suck. Time to switch after 16 years.
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A 19 Year Old On Twit (@YearOldOnTwit) reported@nhl_review @Rogers Does that include Jays games and other sporting events, like I’m going to the Marlies game tomorrow, does that make me part of the problem?
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FlamingC4Life (@FlamingC4L1fe) reported@SportsnetPR What a garbage company @Rogers is.
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Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
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Auburn Wild (@AuburnWildnet) reported@sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada
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Curtis Martin (@CurtisMart32873) reported@Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start
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Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported@RogersHelps No just sending and receiving doesn’t work. It’s affecting my business. I’ve done all the troubleshooting for my apple device. They said it’s a service provider issue
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Wijaya Navaratnam (@wnavaratnam) reported@RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!
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Bonnie Lee (@stitchlady) reported@RogersHelps is there anyone available to help with a technical problem?
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JJ (@JJGoesLong) reported@SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet
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DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported@reporterchris **** @Sportsnet and **** @Rogers
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Cam (@SpitsLeafsFan) reported**** YOU @Sportsnet @Rogers
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Lulu (@lulu5109) reported@Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.
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Rocco Signorile (@imthedarkknight) reportedHey @RogersHelps what pathetic customer service , I’ve been a user for over 30 years+ I have cellular. Internet and cable. I have had multiple lines for my family members . My son is under my plan & he decided to get his own plan WITH ROGERS. However to move that over to his
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Okay you have some skill (@Sumskillz) reported@cdntradegrljenn @Rogers Bell knows that they have a mobile phone service hole in my subdivision. The city knows about the hole. Since no city councilors live in said hole, it won't get fixed going on 5+ years now. City councillors don't want any new towers erected. Everyone says, "just use wifi calling"
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Marisa Allen (@marisaallen123) reported@RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!
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Bonnie Lee (@stitchlady) reportedI've just been told by @Rogers that their customer care people can't assist me after I was transferred to them by their Tech Support people who I reported a problem to. Customer service does not exist for Rogers' customers. This is disgraceful.
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Mission Ahlul Bayt (@BandeKhuda) reported@stitchlady @Rogers Rogers service is so bad now.....its all making money but no service.
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JimmyNoPoke (@JimmyNoJabba) reported@Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.
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Ryan A (@lakelikeglass19) reported@RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.
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chris (@whiteboywork) reported@Rogers fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix ...
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.
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CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported@ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.
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Willken (@WillkenOne) reported@RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.
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James Hughes (@JHughes681) reported@ajplayzyt27 @BlueJays Doesn’t matter. Schneider is being fired tomorrow even if they had won today. Decision was already made. Sponsors actually complained to @Rogers and this cannot be ignored. Hopefully they fire David Popkins as well. Worst hitting coach in baseball and it’s not even close.