Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Oshawa, Guelph, Toronto, Ajax, Edmonton, Markham, Maple Ridge, Thornhill, Midland, London, Langley, Orillia, Mississauga, Brampton and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Oshawa |
Internet | |
| Guelph |
Internet | |
| Toronto |
Internet | |
| Ajax |
TV | |
| Edmonton |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Irvine
(@DiquGg) reported
@RogersHelps how about you refund me this months payment since i cant actually use my internet this week. absolutely ludacris, my internet been down 4 times between 11 pm & midnight.
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Nishant
(@nishant872) reported
@RogersHelps home internet is down, postal code M6P2S1
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❤🇺🇦 ∆ηουsπκα ₲υиαωαя∂αиα🖕🇷🇺
(@BillaskriII) reported
Great! The wifi is down and router is dead... again. SO HAPPY we switched to @Rogers @RogersHelps
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Lord Jareth
(@CementerB) reported
@RogersHelps My phone plan is part of a group plan but leaving the group account to take over my own phone plan. Do I still have to pay a $50 service fee?
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Jay Thakker
(@thakkerjay) reported
@RogersHelps Been a week with patchy connection with Rogers Ignite internet at home. It's impacting my work from home. I was told by customer service that your team was working on an outage yesterday but the same issues still persist today. What's happening? Need this fixed ASAP.
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Yvonne O'Reilly #CRSP
(@YvonneOHS) reported
@angie8703 @Rogers Hi @RogersHelps -I've already opened a ticket & was told it was a #Stratford area outage, without a restoration eta. Any updates on affected area & timeline #rogersoutage
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Paul Indrigo. PI= Property Influencer
(@RealtyPodcast) reported
Hey @RogersHelps. Our street is down and kids need wifi for school. Are we getting charged if we use data when wifi is down? The answer better be no.
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Nathan Snelgrove
(@nathansnelgrove) reported
@RogersHelps are you folks aware that the internet is down for many of us in southwestern Ontario? Can’t connect here in Hamilton. We’re working from home. Extended downtime will affect our livelihoods. Please fix this.
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Dan P.
(@MasterMoltar) reported
@RogersHelps Not a Rogers Customer, but if you know what RDK-03117 means please help :)
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🇨🇦 😷 AnneDroid 😷 🇨🇦
(@RozF123) reported
@CletusCanuck @brittlestar @Rogers I moved from Rogers to Bell a number of years ago and, although I'm no fan of Bell, they aren't as shady overall as Rogers. I had nothing but grief and frustration as a Rogers customer.
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Chris 🇨🇦
(@FordChick0377) reported
@brittlestar @Rogers Rogers is the worst to deal with. Hands down worst customer service!
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𝑀𝒾𝒸𝒽𝓎 (𝑀𝒾𝒸𝒽𝒶𝑒𝓁𝒶)
(@KRKD_MichyyV) reported
@RogersHelps So you can send out more techs that "fix" the problem and then we get told again that it's an error on your end. My internet has gone out again. Worst company to deal with. I've never not had an issue. Pulling services thank you.
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Wanda Allard
(@allard_wanda) reported
@brittlestar @Rogers When Mom passed away Rogers told me I had to return a device attached to her TV or else pay for it. They didn’t show up for the pick up. Called them, the Rogers person was mad on my behalf when she checked & said Mom owned the device, should never have been told to give it back.
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Greenmachine604
(@greenmachine604) reported
@brittlestar @Rogers And probably rolled there eyes as they left. Rude. The world is now rude!
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G Tother
(@tweettweetgr) reported
@RogersHelps is there an outage in COllingwood Ontario? The internet is not working
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Fred Parker
(@fredder) reported
@RogersHelps Rogers internet down again, 3rd time this week M6B postal code.
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Drexl Keenan-Hopkins
(@PeteKing2013) reported
@cmcdavid97 @Rogers @EdmontonOilers On behalf of all Oiler fans around the world, I would just like to apologize for the inept management and piss poor weather you have had to endure.
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Geoff Kerman
(@GBK1975) reported
@brittlestar @Rogers Rogers is useless. They frakked me over with some bogus fees they refused to explain, refused to upgrade me to a newer phone and tablet, refused to answer my email (but said I could wait on hold for customer "service"), and keep sending me surveys on how they're doing.
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Roxana Garcia
(@AccessoriesbyMi) reported
@RogersHelps Is anyone else not having internet service? I didn't have any service on Monday and yesterday night it stop working again. What is the point to pay for the service when we don't get no support for it? Very disappointed. 😮😥
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Lindsay Walker
(@dubyalinds) reported
@brittlestar @Rogers @rogers sucks.
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Good Puppy
(@BulletWolf) reported
@RogersHelps if one was to go and help fight in Ukraine, could bills be put on hold for that time?
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Nick Shewchuk
(@pellishew) reported
@RogersHelps internet down in stoney Creek. Any updates? Been on hold for 40 minutes.
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Kooky Coyote
(@TheKookyCoyote) reported
@akhetherington @brittlestar @Rogers Yup. I’m sure none of their competitors are any better, it’s just that they haven’t actively harmed me so I haven’t had to put them on my Never Again list yet, lol.
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Jennifer Lau
(@jkylau) reported
@RogersHelps issues ongoing in Collingwood, ON. No internet for the past hour. ET of restore?
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UD
(@udxe8) reported
@RogersHelps My internet is down from yesterday, contacted support, they said it’ll be resolved in 8hrs. it’s been more than 8hrs. It’s impacting my work M1B 2C4
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its britney *****
(@frannyfotia) reported
bruh my internet, cable and phone lines are down @RogersHelps what is going onnnnnn
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John Caravella
(@JohnCaravella3) reported
@Rogers @Bandreescu_ I'm just seeing this now as my Roger's Internet service was down for most of the day.
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Water Wars NB
(@waterwarsnb) reported
@Rogers @Bandreescu_ To bad that Rogers Communication, could not treat their injured employee's with such respect, guess virtue signaling is alive and well in Canada.
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scott.leggatt
(@scottleggatt) reported
from
Toronto, Ontario
@amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.
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Dan P.
(@MasterMoltar) reported
Funny Story : @Videotron, @rogers and @Xfinity use the same tv box. I have an error code that show up out of nowhere. Searched on the internet, can't find how to solve the problem. Maybe if you join your forces, you can solve the problem #fixRDK03117