Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Victoria, Edmonton, Ottawa, Nepean, Bradford West Gwillimbury, Hamilton, Dorval, Sandy Lake, Oakville, Montmagny, Surrey, Vancouver, Toronto and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Victoria |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Ottawa |
Internet | |
| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇦🇫IAmHokage♑️
(@ICCash) reported
Not only did I lose service for a whole day rogers changed my bill date from the 9th to the 10th @Rogers you guys really want me to switch to bell or Fido if I don’t get a dm explaining all wah gwan I’m switching after next months bill you’ve been warned
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l.m.n. 🇨🇦
(@number22007) reported
I better be getting an ENTIRE free bill next month @RogersHelps @Rogers AS WE ARE IN INTERNET, WIFI, HOME PHONE AND TV OUTAGE AGAIN!!!! THIS IS B.S! #guelph
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Michael Webb - Invisible Truckistanian - GenX
(@justusdenied) reported
Strange! After crucial-services were turned-off during the great @Rogers deployment, I'm not seeing any evidence of service-providers seeking a more reliable means of ensuring such deliberate-disruptions of crucial-services can't happen again. 🤔
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Haseeb
(@HaseebAFC) reported
@RogersHelps been over 12 hours of no wifi service in the North York region. Any updates?
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Jay Walt
(@JayDWalt) reported
@RogersHelps Telus here I come. Disgusted as well that my internet package is more expensive than it currently is advertised for. Quick to pass on pricing increases. Never adjusting down for existing customers. I feel the love.
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Luca Capone
(@TheNightShiftTO) reported
Asking @RogersHelps to compensate me for overage data charges that I had with Virgin due to the giant Rogers outage. Instead, "customer service" said "it's our discretion to use other services", and preferred to shame me for using the data to work that day?!?! (1/2)
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CT
(@tweetstormchris) reported
@RogersHelps Please for the love of God get my internet back online! Since the outage on July 8th we have trouble free tv and internet for exactly 1 day. Absolutely zero connection for going on 3 days. Beyond pathetic.
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Kayla
(@fairchildx5) reported
@Rogers @RogersHelps Hey thanks for yet another service outage. Can’t get work done when this happens but hey at least my cell phone works this time.
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Rafael Dourado
(@rafadourado21) reported
from
Toronto, Ontario
@Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??
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BuNdO AVFC
(@BuNdOAVFC) reported
@RogersHelps You should change your name to RogersIgnores 7 SLA failures on my wireless ticket. C178038252 is the ticket. Rogers keeps selling rural LTE service when they know the cell tower is over-saturated.
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QuaaaMmmma
(@aaaaaammmmmmma) reported
@Rogers just close down shop already. It's been a week since your epic fail and your internet service is still slow and weak. You clearly don't know what you're doing and it's time to shut down! #rogersoutrage
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Sandy Cooper
(@scooper2001) reported
@RogersHelps ignite down in my house. Modem flashing orange
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NILANJAN RAY
(@nilray603) reported
@AboutRogers @Rogers And it is down again today #rogersoutrage #rogersdown #WTF
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Super Gremlin 👹
(@QF_Nino) reported
@Rogers $5 for my ****** wifi AND phone being down all day? Enjoy your last days, I'll being dancing on your grave
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Robin Hood: Bold Outlaw
(@BoldOutlaw) reported
@RogersHelps Is the text from 18152950662 regarding a credit for your service failure legit? Or is someone scamming by pretending to be Rogers?
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ElaineP
(@MamaPenner) reported
@RogersHelps Just wondering which bill this will be on? I received my bill for this period and there are no credits to be found. Also will you be covering the roaming fee we were charged the day of the outage? We were charged roaming and my husband had no service while travelling.
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Meme_Whiffperer
(@Meme_Whiffperer) reported
I don't know who has the worst service @HydroOne or @Rogers... #KingstonOutage
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Sandwich
(@BigFatSammich) reported
@RogersHelps @Rogers sooo are you guys gonna update us on the current outage or nah? No internet since yesterday evening....
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Moobs
(@cpt_manboobs) reported
@Rogers And an agent just hung up on me, great customer service.
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Heather Z 🇨🇦🍁 🌻🇺🇦#TripleVaxxedButStillMasked
(@H_Zak) reported
I haven’t had internet/tv since Sat 8pm. Rogers app and “Anna” says no network issues in my neighbourhood. Called twice. Told there’s no service in neighbourhood.What’s up @RogersHelps @Rogers Seriously?
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DRS_0880
(@drs0880) reported
@RogersHelps the audacity of rogers hiking monthly charges for 'ensuring good service' is insane.. what a shameless evil corp
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Don Kearney-Bourque
(@BourqueKearney) reported
from
Norfolk County, Ontario
@Rogers your stupid crappy Internet service just went down again for the fifth time in the last several days. It’s going to be a real horse race to see who is worse between you or Bell. I guess it’s not really a fair competition since you’re both rotten.
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Francois Leung
(@Francoisleung12) reported
@RogersHelps @Hostyl Just saw my bill for July 2022.There were no credit for the outage. Anyone got their credit?
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TheSaltFactory
(@chaater1) reported
@Rogers just close down shop already. It's been a week since your epic fail and your internet service is still slow and weak. You clearly don't know what you're doing and it's time to shut down! #rogersoutrage
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hockeynut
(@snowmanonfire) reported
Remember @RogersHelps is not the fastest network it’s not the most reliable that makes them in breach of their agreement with you. On any bell phone with no sim you can still call 911. Any as long as it has power.
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Prime Minister Charles Edward Cheese
(@mikescrimes) reported
@RogersHelps Our cable is down, again.
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Sanjay
(@cad2usd) reported
@RogersHelps There has been no internet service since ~5pm yesterday in the North York (Don Mills and McNicoll) area and *zero* information from Rogers re. this. How difficult is it to post outage maps without asking people to DM!!! When is service going to be restored?
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Clayton Boak
(@c_boak) reported
Another 12+ hours of no internet service due to the incompetent @Rogers @RogerHelps ? Wonder how long this will last.
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FreddyKrugger💀
(@FreddCruzz) reported
Lots of people who work from home, businesses and individuals lost money because of @Rogers outage July 8 Friday. We just received our bill, and there's no adjustment/ refund whatsoever. Good job @Rogers