Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Calgary, Thornhill, Winnipeg, London, Newmarket, Vancouver, Ottawa, Burnaby, Bowmanville, Surrey, Edmonton, Vaughan, Brampton and St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
TV | |
| Toronto |
Internet | |
| Calgary |
Wi-fi | |
| Thornhill |
TV | |
| Toronto |
Wi-fi | |
| Winnipeg |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Beni Hana
(@Raggarex) reported
@Rogers @Sportsnet The sportsnet app is terrible, and you are utter scoundrels. I thought you should know. You don't even offer 1080p, never mind 4k. Don't get me started on connectivity and poor design. You're an embarrassment to Canada and a blight on the Canadian consumer.
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J.K
(@JK31503426) reported
@RogersHelps what is going on in Mississauga? No internet, no wireless for several hours. No customer service.
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Ali
(@alibaker011) reported
@RogersHelps So here is what has been “done”1. We had a technician come out to the house after you “monitored” our account . He fiddled with some wires outside came inside and looked at more wires. He stated our previous set up was still connected so it was interfering with the signal.@Rogers
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Shina Wilder
(@ofkokomoisles) reported
@Rogers When you get better upload speed, better customer service, and a gig download speed, then call me, otherwise? Rogers, your service sucks and always has.
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Ali
(@alibaker011) reported
@RogersHelps @Rogers Our neighbours have the same ignite set up as we do and don’t have issues. Your company has done nothing to help and says it’s hard to pin point the problem because it could be anywhere in your miles of “wires “ . So, who in your company knows what they r doing ?
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the real kyle
(@therealkyle15) reported
@RogersHelps my wireless internet has been down all day in Mississauga Ontario is there and issues I haven’t been made aware about? I need answers as this has made it hard to do my job.
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ChartSimpson
(@SimpsonChart) reported
@RogersBiz @caliber_comms First they put 24/7 cameras on construction sites. Then they put 24/7 cameras all over your neighborhood. Careful with this ****.
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IXAA
(@SteveRo42092478) reported
@RogersHelps is there a problem with the internet service in the Valleywood area (Caledon, ON)?
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Arthur Chin-Fatt
(@acf_jr) reported
@RogersHelps is there interruptions at the moment? Mine is down but haven't seen any notices. Also just had another outage 2 weeks ago, seems to be increasing in frequency recently.
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blaablaaboo
(@BBQManiac82) reported
@Rogers Any info on an outage in the M6P postal code area of Toronto? We got a brand new Ignite system and it worked yesterday but has been out all day today. #Pleasehelp
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Balanced Cisston
(@Cisston) reported
Internet just went out... @rogers fix your ****
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Neezie
(@neezie_b) reported
@RogersHelps are you having internet issues? No internet or tv in Brampton
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Joan D. Rollins
(@joan_rollins) reported
Also, @Rogers has removed ALL free preview channels from my plan. Shaw has always allowed these. Why the change? How mean is that?! And Do Not stick a #5G tower in the Cow Valley! We never wanted Rogers to buy out #Shaw, your "service" sucks.
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Jenell Diegor
(@jhnellorx) reported
@RogersHelps Is there an ongoing issue downtown Toronto? Internet been in and out the last couple of days, with today having no service the entire day
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Ali
(@Tweety_Ali_) reported
The week will not pass and I don't change service providers. Y'all have taken the piss for far too long @RogersHelps
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Flabbergasted
(@ballicater) reported
@Rogers Not a chance. Every time someone touches our file the problem gets worse. We've got 3 managers and tier 3 technicians working on it already. I have zero faith in Rogers. Zero. Even your technicians can't figure out how you messed it up so badly.
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Ali
(@alibaker011) reported
@RogersHelps @Rogers Nothing got better. 2. We spoke to another tech person online who sent us “pods” we live in an older house so we were told this should help. It didn’t. 3. We have re started, Troubleshooted, unplugged you name it we did it.
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𝓢𝓾𝔃𝓲𝓮 ❤️
(@SingleDatingDiv) reported
@Rogers There’s an outage in our area so until it’s fixed not much anyone can do!
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Scotty
(@satiredr) reported
Does anyone know how long your body takes to get a 5G signal after getting the vaccine? I've been looking to ditch @rogers and just pay the $100 to myself each month! @pfizer do you have an approximate time line?
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marie boucher
(@maRee127) reported
@RogersHelps is there a problem with internet in this area L5M 5A1? I talk with the tech support awhile ago and the problem still exists. After we talk around 11:30 I think the internet is okay and then at 12pm disconnected again and then after 23 mins it’s was disconnected again
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Kim
(@KimWice) reported
@RogersHelps I’m reporting one now. The last hour there’s has been no service.
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Joan D. Rollins
(@joan_rollins) reported
@Rogers Cable. Since U've taken over @ShawTV_SVI your TV "service" has hit a new low. #IHHF Hockey WorldChamps. 🇨🇦 vs 🇫🇮 Live NOW & Rogers decides to restrict the match to TSN2+3, not accessible to ALL 🇨🇦 viewers?! "Lower cost" accounts, take a hike?
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M
(@mattiepooo) reported
@Rogers fix my wifi u ******* indian *****
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Chris Vriend
(@mistervriend) reported
@RogersHelps I am having repeated cable outages in toronto. Is there a hardware issue?
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Brendan
(@BrenB85) reported
Anyone in #ldnont gaving issues with @RogersHelps ? Our Ignite TV is a goner. Let me guess, the “heat is the cause” 🙄
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Richie
(@HobbyHallOfFame) reported
WTF is wrong with @MTV on @Rogers? The sound is choppy AF. @Ridiculousness has cut in and out for years. Years.
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ℳaryAnn❤ℙ𝕗𝕚𝕫𝕖𝕣'𝕕
(@cinemaven) reported
@RogersHelps Spent 30 minutes on hold on live chat to speak to an Ignite technician only to be dropped and asked if I wanted a transcript of the no conversation we had 3rd day this week my Rogers Ignite has gone down and I've had to rely on my phone data #Rogers
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Neezie
(@neezie_b) reported
@RogersHelps I called snd told there was an outage
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Ty
(@xTylerB_) reported
Want to spend your weekend with no cable or internet? Get @RogersHelps ignite... I've called technical support so many times over the past month just to be told they'll 'monitor the line' and do nothing...
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K.W.S 49
(@Spazzz491) reported
@RogersHelps @neezie_b Are there issues on Scarborough? No internet