Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Toronto, Victoria, Montréal, Thornhill, Ottawa, Brampton, Waterloo, Belleville, Craigmawr Beach, Kitchener, Halifax, Orangeville, Parry Sound and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Phone | |
| Calgary |
Internet | |
| Toronto |
Wi-fi | |
| Victoria |
TV | |
| Montréal |
Internet | |
| Thornhill |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
J.B.
(@jbeck313) reported
As of 6:00pm @Rogers still has not restored cell service in downtown Toronto #robbers #terribleservice
-
Sunali S
(@SunaliS) reported
@RogersHelps I can’t access that link. @RogersHelps the lack of communication is appalling. I understand that the system is down but you shouldn’t be keeping your customers in the dark.
-
Rain Fzika 🇨🇦😷
(@notfzika) reported
@JasonMBaia @Rogers @RogersHelps Their down too in Toronto
-
Cecilia Zerbinos
(@CeciliaZerbino2) reported
@RogersHelps Holy crap get it together our next bill should be free
-
dsheldrick
(@deborahsheldric) reported
@Rogers still no cell service here in BC....it is 3pm, nothing all day!
-
Spanky
(@LeafsFa46157285) reported
@RogersHelps All customers should be receiving credit for the time they lost using your stupid service. We should all pack it up and switch over to another provider. Then let’s see what you do.
-
Peter Carr
(@Impactofinfo) reported
@RogersHelps Your communications over this outage are appalling - your customers deserve much better. Simple questions: What is causing this outrage, how many people are affected and when do you expect it to be fixed?
-
nicolasdavidof
(@nicolasdavidof) reported
@AboutRogers @Rogers @Rogers we have been hard down result of the outage all day, that includes voice and data, the experience is not intermittent but a complete outage voice and data for Fido as well ..
-
tomcw 9248
(@tomcw9248) reported
@RogersHelps How long before service is restored, this is rediculous? You need to offer some credit or additional data for lost service.
-
amandaleescott
(@amandaleescott) reported
Waiting for @Bell to put out a “we’ll wave your registration fees, promo deal for cell service, swipe now” in light of having no @Rogers service for the past 16 hours #marketingcampaign #rogersoutage
-
Jules
(@Jules44603875) reported
@RogersHelps Cancelled my Rogers Account today - too many issues with your company for too long... bye bye
-
Hector Bonilla
(@hbono2000) reported
@AboutRogers @Rogers The service had been shutdown for a working day already ... I cannot do anything with the phone
-
rht
(@rht82610875) reported
@Rogers Hi There, when are we going to get the services back.. It has been more than 10 hours and we have no text or signal in our phone. Is this the reliable service that is being offered?
-
Sergio Barros
(@cvandame) reported
@AboutRogers @Rogers There's your problem. Ericsson. They sucked *** when they made phones and even more now.
-
💫 taylor💫
(@inheartsxtay) reported
my phone had service all day and now it doesn't good job @Rogers seems like you're having a great day
-
sara lou who✨
(@LaViieBoheme) reported
Hilarious that WhatsApp is trending the day @Rogers is down. Way to be Rogers. Give Zuckface more money while stealing ours...
-
26 On 12
(@26on12) reported
@manzeel @RogersHelps They should try to unplug and replug their device... That solves all problems
-
KblMumOfFour
(@kblmumof4) reported
I hope @Rogers gives refunds to everyone affected by today's outage. Was unable to hear from my husband at lunch. #YeahRight
-
BB
(@bena_benaa) reported
Wtf are you guys on @Rogers fix my **** wtf
-
King of Hintonburg
(@PubsSr) reported
from
Ottawa, Ontario
.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
-
Evil_Spock
(@EvilSpock5) reported
@RogersHelps At least take responsibility that it is not "Some" wireless customers and not "intermittent service". Totally useless at taking responsibility. Of course no different than the leaders at the top and other companies. Canadians will take it no matter what.
-
srigz
(@srigz1) reported
@RogersHelps This is 2021!! No excuse for this, I am a first responder and this outage has become a huge safety issue. This outage has been happening since 8pm Sunday night!! Not just a few hours and not just intermittently. 911 services rely on your network!!
-
Laura Cummings
(@ljwcummings1) reported
@RogersHelps It’s been 4 hours since you posted this - everyone deserves an update including expected fix time please
-
HockeyCast
(@Hockeycast99) reported
@RogersHelps Any ETA on when service might be restored?
-
JYB
(@__JY__) reported
@RogersHelps Still have no service at all. Any updates?
-
Jason Rodgers
(@JasonRodgers_13) reported
@Rogers should customers be concerned of any security issues?
-
Lisa Buckley
(@LisaBuckley6) reported
@AboutRogers @Rogers When I don't have a landline and I care for my infant Granddaughter cell service is a necessity!!!! Totally unacceptable!
-
Christian
(@Christian0317) reported
@Rogers Is service still down?
-
Braeden G [Dynalo]
(@hockeybud29) reported
Every Rogers customer should get a free phone upgrade. At least I'm with @koodo because I still have service. #rogersoutage @RogersHelps @Rogers
-
k
(@kkathrynhutson) reported
@RogersHelps Okay but like, how is this **** still down? I don’t get it, we’re at like 18 hours.