Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Guelph, Cambridge, Edmonton, Duncan, Surrey, Oshawa, Scarborough, Calgary, Regional District of Kitimat-Stikine, Toronto county, Orillia, London, and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 4 hours ago |
|
Brampton
|
Internet | 10 hours ago |
|
Toronto
|
Wi-fi | 10 hours ago |
|
Guelph
|
Internet | 11 hours ago |
|
Cambridge
|
Internet | 11 hours ago |
|
Toronto
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ruke (@Ruke_Reigns) reportedChatr data service is down @Rogers wats up pls
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EazyLight99 (@ScottRuff12) reported@Canucks @Rogers **** your watch party. None of this matters if Dorion gets hired.
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throw_away (@throw_away27) reported@Canucks @Rogers Rigged wtf
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Crypto.pearl (@Cryptopearl_) reported@Rogers Ive been on hold for over an hour. Your cs is terrible @Rogers
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers $5 menu and a watch party for a lottery because the team was awful. This is the product now, distractions instead of fixing anything.
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps Rebooting the modem fixed the problem. I didn’t think of that first because the other apps were working ok.
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Benji (@JewishCyclist3) reported@BrianReid597401 @MartyMcFlyy99 @Rogers He just had a down year. That would be selling low. You won’t get top picks. They’ll be late firsts as only contenders will be interested. It makes no sense to blow the team up when they don’t have their first rounders. All they’ll be doing is helping Boston and Philly.
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McKenna/StenbergSingh (@canucksingh_) reported@Canucks @Rogers Will never go to a Canucks game ever again if u idiots hire Dorion
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Mr. E (@Mr_E_ous) reported@RogersHelps @allkindsXO Same here. No wireless connectivity. Your AI chatbot gaslights me and tells me there are no issues. Maybe Roger’s should posting about this so customers aren’t in the dark.
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DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps even after raising the complaint & following up with ur team endlessly, I’m forced to pay $160 bill for service which was way unstable & network. I will pay my outstanding bill & port out my number. It seems that Rogers doesn’t care about loyalty & repeat business.
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Charlii (@Charlii_aBB) reported@allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.
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DARSHAN AILANI (@AilaniDarshan) reported@Rogers , I have been loyal customer for long but it feels very sad to see quality customer service deteriorating every year. Even after raising complaint regarding poor network & internet connectivity during travel, you have sent $170 bill & no one cares to respond to my query.
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Rebecca Yu 🇨🇦 (@rebeccayu) reported@RogersHelps This took 45 minutes and an escalation to get a simple question answered correctly and to a long term customer who pay on average 600$ per month.
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Craig Mask (@cjmask83) reported@RogersHelps It resolved itself last night while I was in the queue for support. It was the second time in the last few days the issue has cropped up, so I’m hoping it won’t be back.
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Brian Reid (@BrianReid597401) reported@matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.
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mdems10 (@mdems10) reported@Canucks @Rogers Dorion better not get the Job. We will not be attending because of this news. My kids and wife were excited to come down! Not anymore.
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Arthur Zhou (@Arthur632563042) reported@RogersHelps Old iphone and old ios system works fine,only iPhone 17 series ios 26.4.2+rogers newest version have issues with hotspot dns error.
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SG (@allkindsXO) reported@Mr_E_ous @RogersHelps Yes exactly!! I still have no service and they’re saying is nothing is wrong w their service.
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SD (@spdbmkj) reported@RogersHelps Where are the folks? Nobody is available on chat, Holding phone lines for hours but still no one to connect with. What is happening? I need someone to DM me at the earliest to resolve my issue.
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SAS. (@GuyaneseChild31) reported@RogersHelps I've never seen customer service as useless as yours. Been on the phone trying to resolves something and just been transferred back and forth the entire time.
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Sure have. I even spent 2hrs on Sun for help. Got a vmail yesterday that my TV was fixed. Not sure why I got that since it isn't the issue. NO ONE is helping me. I am beyond frustrated with you guys.
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Danny Evans (@DannyEvans96378) reported@DjAnganu @MapleLeafs @Rogers Lol I love it sucks to be you.
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John Koreen (@MrKoreen) reported@RogersHelps after updating my plan my phone seems to only work on wifi. I've been on hold for so long I drained the battery of one phone, lost the connection and have had to call back and another (and lose my place in "line"). Please help!
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Brad Hughes (@brad86er) reported@Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps No you've done it all year. Every single truck race is on TV 24hrs late. Its your job to connect with them and fix it
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Paul Walsh (@Paul__Walsh) reported@ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.
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Skoot (@Skoot9191) reported@DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse
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AAM (@jrmukadama) reported@Rogers Why isn’t Rogers showing the Leylah Fernandez match from the Rome Open? When a Canadian player is on court, I’d expect Rogers/Sportsnet to televise it. Is that asking too much from a Canadian company? Canadian tennis fans want to support Canadian athletes.
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.