Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 25: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (20%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Weston, London, Newmarket, Whitby, Orangeville, Cambridge, Burnaby, Toronto, Fort McMurray, Surrey, Montréal, Brampton, Saint-Basile-le-Grand, Laval and Arnprior.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Weston |
TV | |
| London |
Total Blackout | |
| Newmarket |
TV | |
| Newmarket |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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shav
(@Shaveny6) reported
@rogers Wtf is happening to the WIFI? every single day the samething, slow wifi stop scamming your own customers.
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jeFF
(@jeFFC4MPZ) reported
@Rogers @cmcdavid97 I have zero bars. Is Rogers down?
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Carolyn Blaney
(@carolynmayb) reported
@RogersHelps is internet down in ottawa? My connection has been off an on multiple times today.
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cxlleri
(@cxlleri) reported
@Rogers issues ???
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William Hutchinson
(@the_hutchery) reported
@RogersHelps multiple days with intermittent internet issues and down detector has loads of people reporting errors yet I’ve not gotten a single message from rogers about a fix. Paying this much for such a crap service is getting annoying.
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Canarchist
(@Canarchist2) reported
Gotta commend @Rogers, I figured it would take more than a month to ******* on a bill. I under estimated their commitment to failure. $56.50 quoted monthly service = $260 first month bill lol
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Thierry P. Nihill
(@ThierryPNihill) reported
@RogersHelps Good morning. Is there a signal issue in Leslieville / Studio District? Haven’t had a signal since 4:00 am?
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Rob Jago
(@RuleswareRob) reported
@RogersHelps are there internet issues in glen cairn, kanata? Service interruptions page doesnt show anything but modem isnt connecting?
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alisha
(@tbtaalisha) reported
@rogers my data just dropped to 3G then it completely said no service. Been glitching for the last 20 minutes going in and out of service
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John C. Bassett
(@JohnCBassett) reported
Hey @RogersHelps we have no service. Manor Rd & Thurston area in Toronto. Been out for about 45 minutes now.
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Tracey
(@traceymaco) reported
45 mins on hold with @Rogers - no internet connection and working from home! Help!!!
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫
(@MillennialStar2) reported
@the_hutchery @RogersHelps Ahh not sure if Markham is impacted by the same thing and it seems like a lot of people are having issues
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Jackie_RK
(@Jackie_RK) reported
Still no help from @RogersHelps :( No phone since 12:00 noon!
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Max Proulx
(@maxproulx_) reported
Hey @Rogers, over an hour on hold to speak to someone is not acceptable... My call to upgrade my phone is now a call to cancel my plan.
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JMA
(@JenFrYrEyesOnly) reported
@Rogers @RogersHelps what is going on internet tv channels are MESSED UP AGAIN ! WIFI CALLING NOT WORKING AGAIN - YOU PAY FOR DATA .
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Tk Mj
(@Tk_Mj02) reported
@Rogers Is there an issue in the peel region
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ria ng
(@riang51295072) reported
@RogersHelps is there a landline internet outage in Mississauga right now?
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Bill Kingston
(@BillKingston) reported
@Rogers Are there issues with the network? My phone is showing no "LTE" and keeps jumping occasionally into "Emergency calls only". I have rebooted the phone, no change.
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Peter Pax
(@peter_p123) reported
@RogersHelps is the worst service provider in Canada . Why should Canadians have to pay so much for incompetent service ???
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JMA
(@JenFrYrEyesOnly) reported
@Rogers @RogersHelps YOUR ? TECHS HAVE MADE THE INTERNET WORSE NO INTERNET AND NO CABLE ! PUT IT BACK! It was fine before 0900 am in waterloo ! So sick of your slow service ! Stop messing around!
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Keith Hazelle
(@mavhaz) reported
@ThierryPNihill @RogersHelps Same here but mine went out in Mississauga since 3am. I spoke to support they say modem not connecting. They will send someone out this afternoon to check why? Huh?
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ZakeljD
(@DZakelj) reported
@RogersHelps I’ve been having problems with my wifi for a while now, is there a way you could help me?
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Bob Doily
(@bobdoily) reported
@RogersHelps Internet appears to be out in Waterloo. Is this a known issue?
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Klungy
(@klungyrez) reported
@RogersHelps My wife has been trying to retrieve a proof of purchase for her iPhone all day. She has been on the phone for 4.5 hours and went to 2 different Rogers stores. She's still waiting for help. Your twitter handle is a joke. Rogers doesn't help, it wastes people's time.
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Ro
(@RoroP711) reported
@Rogers Just do you are clear, and I’m sure you have herd this before, U treat your costumers like 💩. U hang your CS associates out to dry with ur 💩💩💩 system, horrendous training & 💰 grab. I’ve been a customer for 20 years, but not for long. #Rogers #Shitservice
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Janet MacMillan
(@JanetWordsmith) reported
Hey, @RogersHelps, are there internet services outages in the east of the Annex? I've been waiting for a live representative to chat on the Roger help for over 2.5 hours, all to no avail. I need internet connectivity to be able to work.
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫
(@MillennialStar2) reported
@the_hutchery @RogersHelps Thanks for the advice. Already did that twice last night but it seems to be some kind of outage or service issue in my area based on what they told . It could be impacting my speeds even though the wifi just normally disconnects when there's an outage
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫
(@MillennialStar2) reported
@the_hutchery @RogersHelps Hello. Where are you having the issue ? I might be having issues too and was curious
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Yusuf Lulat
(@MullaG1) reported
@Rogers is your mobile internet down again or is it just me??
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Miss G
(@depesthy) reported
@RogersHelps still waiting on hold almost an hour just to speak with a service rep, always a pleasure 😩