Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Surrey, Newmarket, Kitchener, Vaughan, London, Montréal, Edmonton, Rapide-Danseur, Oshawa, Halifax, Guelph, Kelowna, Brampton and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Surrey |
Internet | |
| Newmarket |
Internet | |
| Kitchener |
Internet | |
| Toronto |
TV | |
| Vaughan |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MILLYONS 🕷
(@angmillyons) reported
@Rogers fix up!!!
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Lenne L
(@libertyemotion) reported
@PerKiilstofte @UnderHisEye6 @RogersHelps But if your internet is Rogers, themat doesn’t help either :/
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Donna Bacher, Broker
(@loveurhome) reported
@RogersHelps @theTVaddict Is your cell service down in Hamilton/Ancaster right now?
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Emily
(@ltdmom) reported
@rogers this is not an intermittent disruption - SMS and data have been down completely since at least 1am. Phone occasionally works. Your lack of communication is inexcusable. Please provide regular accurate status updates including estimated time of fix.
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Andrew Csabai
(@AndrewCsabai) reported
@RogersHelps It’s not intermittent. It’s down and you’re not to swift to fix it @CP24
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Ess
(@essyfromthblock) reported
Hiya @rogers just letting you know I’m billing you for the 8 hrs 😭😭😭😭 no but seriously send help
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timelapse
(@timelapse001) reported
@GlobalNational Main questions are i) What’s the cause of this outage? ii) How long more will it take them to fix it?! It’s like a huge secret as non of those companies are willing to say anything! @Rogers @Fidomobile
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Steven
(@Esteban_roy) reported
@Rogers @RogersHelps HELLO! Your network has been down for 3 hours now and I can't reach my kids! WHAT IS GOING ON?!
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Mag
(@mervick50) reported
@RogersHelps Any update on the status of the problem? Working from home, need it ASAP!
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Alan R Gonzalez
(@ronconice) reported
@RogersHelps Horrible!!!
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Andrew Christie
(@achristie0617) reported
@Esteban_roy @Rogers @RogersHelps More like 10 hours, it’s been down since midnight, Canada wide outage
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Brando Dano
(@BrandoDano) reported
@RogersHelps It’s been about sixteen hours without your service working at all — all of Canadian residents are experiencing an outage and it is NOT being fixed quickly, as with my case. Disappointed we pay for a service that stops working entirely, especially for EMERGENCY situations.
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Harjot Proothee
(@Harjot_Proothee) reported
@RogersHelps This is not ideal during a global pandemic. I can't even find out my test results, since eHealth won't let me and dynacareplus website is down. What a joke #Ontario is. #rogers
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Hails
(@snaiils) reported
You guys need to get your **** together. There are sooo many people remotely working and schooling during this already devastating time. Not cool. @Rogers @RogersHelps
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King BeeBo
(@KingBeebo) reported
@RogersHelps Apologize with a bill credit. Wtf
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N E L L Y 🇧🇧🇯🇲
(@NelleeJahlisa) reported
Whoops @Rogers network down?!? Looks like work for me is done.
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L Metikos
(@MetikosL) reported
@Ccressman87 @RogersHelps @680NEWS How come nothing said on news if this is normal outage? Common people wake up
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Sarah Hollins 😷
(@shollins77) reported
@Rogers Rogers, you need to fix this now!!
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Raian
(@Raian93) reported
So is @Fidomobile and @Rogers network still down? Can’t make calls/access LTE with any of my devices?
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Suzanne Quinn
(@SQuinnP) reported
@RogersHelps And just when we thought we might get a break from people complaining about their First World Problems! 🤨
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Tyler R. Pyne
(@TylerPyne) reported
@RogersHelps You need to get this back up ASAP, I have clients I need to communicate with and my entire business is through your service
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Keira Morgan
(@HandsmAndLace) reported
@beadlestore @Rogers Worst timing ever :(
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CHEVY_MAMA68 (CAT)
(@Chevy_mama) reported
@_m3hak @Rogers @Rogers and i had service for 29 seconds wow and it’s gone again
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Martin Borbe
(@martinborbe) reported
@680NEWS @RogersHelps does not communicate very well. Service has been down more than 10+ hours. Poor customer service. Time to change networks
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Joanne Rizzi
(@JojoRizzi) reported
Hey @RogersHelps phone down for hours now. What’s going on? Any ETA on resolution
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Jennifer Kerr
(@jenn_kerr2280) reported
This @Rogers outage reminds me of the blackberry one. Millions jumped ship that day to different providers. I was one of them. #Rogersoutage
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Gord Honor
(@gordhonor) reported
@RogersHelps I checked the link and it is pretty vauge. There is no cell service in south Mississauga right now.
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OfKris
(@sidekickgirl) reported
@misterbumface @Rogers This is the first time I’ve had a major issue. But man, the lack of communication is disappointing.
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🤨
(@Exquisite_246) reported
@RogersHelps I’ve had no service for over 12 hrs, what the hell??????
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Mark Ross
(@markross64) reported
@Rogers the one day in the past year that I have to travel for an appointment and I have no access to mobile internet for maps. Can't make a call in case of an emergency. What's being done to fix these issues?