Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Paradise, Edmonton, Calgary, Brampton, Kirkland Lake, Newmarket, Surrey, Toronto, Parksville, Montréal, London, Orangeville, Vaughan, Oshawa and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Paradise |
TV | |
| Edmonton |
Internet | |
| Calgary |
TV | |
| Paradise |
Internet | |
| Brampton |
Total Blackout | |
| Kirkland Lake |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Roberts
(@mattroberts2010) reported
Hey @RogersHelps have you tried turning the cellular network off and back on again?
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Lisa
(@lcc1932) reported
@TracyTongTV @Rogers @RogersHelps Please fix this! Cells down , internet down TV spotty since last night! Bundle your service save money, thank God my cell is with Bell!!!!
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LovelyReads101
(@LReads101) reported
@Rogers what is the update with this nonsense??? When will you be fixing this issue? I need to use my phone without sitting in the Starbucks parking lot!! That’s why I PAY for data!
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Sal
(@Sal19369109) reported
@RogersHelps Bull ****. You expect people to pay and you don't provide service you have people calling and you say that the phones lines are high volume. Please call again later. I'm switching everything... and F you
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Daryl Ashenden
(@asher__24) reported
Hey @Rogers @RogersHelps figure your **** out. Most people don’t have a landline and rely on cell service.
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Steph
(@steph_simeone) reported
@pzandona04 @NickGerz14 @RogersHelps Agreed. Already cancelled my tv and internet and now as soon as my phone contract is up I will joyfully cancel that too!!!
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chantellemeadows
(@chantelle982) reported
Hey @Rogers it is really hard to run a business when your network is down!
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Billy Pickles
(@BillyPickles6) reported
@Rogers any update on fixing the service interruption? Expected time frame anything?
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Ray ************’ Bourguignon
(@bourahioro77) reported
from
Toronto, Ontario
My wife’s cell service is through @Bell, our home Internet is through Bell, also - my cell service is through @Rogers @RogersHelps ...I’m the only one with no service today, and have a contract renewal coming up soon.
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Bodycount
(@Bodycount69) reported
@RogersHelps Any Idea I was in a very important meeting when it cut out :(
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Sarah Al-Ajeel
(@sarahajeel) reported
@paaarul_ @Twitter @Rogers Yepp, can confirm that Rogers service is down :/
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Tomas Hartleb
(@TomasHartleb) reported
@RogersHelps How is this happening. Working in a healthcare field cannot even connect with patients in an emergency situation? Poor quality mgmt.
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Ryan Burnison
(@leafsfan712) reported
@Rogers is there an issue with your network? I me and my wife have no service at all. I cannot make a phone call.
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Leanna
(@LeannaC92) reported
@Rogers @supreme_singh1 Lol should just cancel all of my Rogers accounts now. My home tv glitches and freezes 5 times a day and now a household of 5 can't even use their phones... @Bell is getting alot of customers after today
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Merle
(@Merla_Mel) reported
@RogersHelps Some??? I’m pretty sure it’s “all”. There are no services period since it’s first been down. That tweet is a literal lie. Very upsetting you can’t be truthful to your customers!!
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Rainozz
(@Rainozz) reported
@Rogers you guys are supposed to be the “Chads” of cell providers.... WTF
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Á.
(@_bajanpolski) reported
@RogersHelps @Rogers can we get some service already?!
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Ryan
(@ryanjanssen99) reported
Getting a LTE signal with @Rogers in #brantford
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Karen Goodman
(@Kamelia71) reported
@RogersHelps Our office phone and internet are down and neither are wireless.
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PassTime Racing
(@jaydeetherobot) reported
@RogersHelps hey !! I got service.. for a sec!! What's happening?
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Jay 🤘
(@JayGrizz77) reported
@RogersHelps @CityNews Never a problem collecting our crazy expensive outrages bill payments though.
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4D
(@_4D4D) reported
@aredlight1 @Rogers Good ol Rogers. The most expensive cell phones plans in the world. Worst company ever.
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COLIN MURPHY
(@mrmurfman) reported
@CTVToronto what about the @Rogers outage happing right now ?
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chantellemeadows
(@chantelle982) reported
@HoffmanSartor The @Rogers network is down so many parents can't receive calls this morning :(
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Amanda Mae Risser
(@AmandaRisser1) reported
@RogersHelps 911 doesn't work with the network service down. Do you have a back-up data, phone, wifi service? If there was a fire, I couldn't call anyone for help. Suggestions?
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Terry Murphy
(@tyjac2) reported
@RogersHelps Where is my cell coverage am I going to get a refund on my account since I am unable to use this service
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Kimberly
(@ThumbelinaKim) reported
@Rogers outage seems to be across Canada 🇨🇦 I cannot text or call even google maps isn’t working please fix ASAP
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Sean Quigley
(@SQldnont) reported
from
London, Ontario
@RogersHelps what’s going on with phone service on Mobile?
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Rod Babin
(@RodBabin) reported
@RogersHelps I'm having no problem at all
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alex
(@lex7455) reported
@680NEWS @Rogers has the worst customer service. 1) try to give you credits instead of monetary refunds when they screw up 2) wait for a long time before you are able to reach one of their reps.