Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Whitby, Montréal, Pictou, Edmonton, Toronto, Vancouver, Brampton, Calgary, Ottawa, Prince Rupert, Plessisville, Woodstock, North Park, Newmarket and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
Internet | |
| Montréal |
Internet | |
| Pictou |
Wi-fi | |
| Edmonton |
Internet | |
| Toronto |
Total Blackout | |
| Vancouver |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Amelia
(@amelia_savoie) reported
@FidoSolutions @RogersHelps 2 service outages in one week is unacceptable... Wednesday I had no internet for 3 hours. Now there is another outage, why am I paying for internet that doesn’t work? I will be looking for a new provider if this isn’t solved soon...
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Chris Gledhill
(@christobal23) reported
@RogersHelps your nhl live needs to work in unison with all streaming platforms. And all purchases should go directly through rogers itself. I am unable to use my account on most platforms because if this and you have monopolised this issue.
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Better-Be-LEAF-It's-Hammer-Time
(@BetterBe_LEAFIt) reported
@RogersHelps This was more a complaint that blackouts still happen... it needs to stop. We pay for a service and then don't get to use it. It's total BS.
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James Brown
(@campbelldad) reported
@Rogers why is your SNNow feed so bad!?! It is unwatchable yet I pay you every month. Fix it please
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Keep IT Defended
(@KDefended) reported
@RogersHelps is there an outage in the Cambridge, On area this morning? Tried to call support but after 20 minutes on hold was hung up on.
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Moe
(@moe__media) reported
@steffgracel @RogersHelps Can confirm I'm having the same issues on the mobile app and website, as well as having the wifi/tv/phone going down every 10 minutes or so.
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A Voting Citizen.
(@AverageCdn2020) reported
@Rogers Well it is not there.... No help.... Maybe look into it and give your @Rogers customers a real answer no the generic response.
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James Brown
(@campbelldad) reported
@rogers I can't even read the numbers and my speed test says 250 Mbps, so it's not my internet. Fix it please
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Frank Maguire
(@Ihave2BFrank) reported
@RogersHelps are there any service interruptions around M4V 1X5 ? Please let me know.
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CG
(@smil3ytweets) reported
@RogersHelps hello, I have an exam at 8am and my phone and internet are currently down. Can you please help me out? I am going to fail this class if I do not get internet connection.
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Tom Hildebrandt
(@annex2) reported
from
Toronto, Ontario
@RogersHelps are you experiencing an outage in downtown Toronto?
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Adam Nixon
(@adamnixon1987) reported
Man Rogers Ignite Internet has to be the worst internet I’ve ever seen, I can’t even load something on my phone at home without turning off my wifi it’s a absolute joke. @Rogers @RogersHelps
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😷 Suze Stays Home 😷
(@suzemuse) reported
@RogersHelps is there an outage with Ignite customers in Ottawa? Or does the service just suck? (Sorry.)
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VideumTor
(@VideumTor) reported
@RogersHelps So when a tech flat out lies about trying to deliver a modem, and customer service lies about calling us back to sort it out... what exactly are we supposed to do?
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VictoriaL59
(@Victoria59L) reported
@Wolfonthecliff @Bell @Rogers Something to be said about being a new customer these days, it seems that loyalty doesn’t have its rewards after all
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Slippin' Jimmy McGill
(@LeafCultMember) reported
@RogersHelps Here we go again with another blackout of a Leafs game. I live in the Mtl area and can't watch Leafs vs Senators. Thus is the 3rd or 4th blackout this season. I've only subscribed to NHL Live for the Leafs. How do I get a refund? I've asked before and had no answer
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Morgan
(@morganArseCan) reported
@jcbeecroft @Rogers @RogersHelps If anyone comes to market and offers a reliability guarantee with instant money back for an outage, they will literally own the canadian internet market overnight.
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adrian
(@adriancw153) reported
@RogersHelps @86OddftOfSquid Looks like Rogers has billed me for a bunch of fraudulent long distance phone calls I didn’t make. Better fix it fast or else Rogers is fired and we’ll go back to BellMTS.
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Oil Slyk
(@drvanslyke) reported
@RogersHelps apparently support for @NHL_Centre_Ice is through Rogers. Why are the Oilers games almost always via the opponents broadcast & not the Oilers home broadcast? Get tired of hearing the focus on the “other” team instead of who I’m interested in.
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Jimmy
(@tele72jimmy) reported
Spoke to three tech support workers and no resolution. Was hung up on twice. One support worker's baby was crying the whole time. Really rough experience. @Bell_Support time to consider @Rogers
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John
(@JohnStrikwerda) reported
It is so 🤬 annoying how often @TSN_Sports makes me re-sign into my @Rogers account on my iPad with their 🤬 “I’m not a robot” thing every couple of weeks to watch. 🤬 it. I won’t watch. I don’t have to constantly re-sign into Netflix or other services like that. It’s stupid.
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Michael Kleinman
(@MBKleinman) reported
@RogersHelps internet and phones down. Avenue / Davenport Roads. Any ETA??
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Callum MacLeod
(@CallumMacLeod4) reported
@RogersHelps Having an internet outage at K1E1Z1, router has signal but no Internet. Is there an outage for the area
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ankit
(@TripaAnkit) reported
@RogersHelps I was promised $250 prepaid card as winback customer within 2 weeks.Its 7th week now and I haven't rcvd it yet.When I am late paying bill I get charged late fee, shouldn't you compensate customers when u r late or not able to honor ur words.
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Jonathan Andrew🇨🇦☘️⚜️
(@iamjgreens) reported
@Bell & @CraveCanada your sign in system is just as garbage as your customer service. Terrible company meet terrible company. Embarrassed that @rogers and other cable providers can’t make it in the market. #Hamilton
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Craig Haney
(@craighaney) reported
I’ve moved to @Fidomobile from @Rogers (because we added a phone line and it saved a few $$$) but my spam calls and texts have gone up 5x. @Fidomobile can you help or I’m moving back ASAP
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Keep IT Defended
(@KDefended) reported
@RogersBiz is there an outage in the Cambridge, On area this morning? Tried to call support but after 20 minutes on hold was hung up on.
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Adam Snider
(@snides11) reported
EVERY ******* DAY ROGERS IGNITE QUITS ON US 2-10 TIMES FIGURE IT ******** OUT @RogersHelps
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Brijesh Bagia
(@bagia_brijesh) reported
@Rogers @RogersHelps I have lost my prepaid sim, I need another one asap! Plz help!
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Gaunter O'Dimm
(@Roku_Tolu) reported
@RogersHelps is the snow affecting network connectivity in the K-W area or is it just me?