Rogers service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (59%)
• TV (13%)
• Wi-fi (12%)
• Phone (7%)
• Total Blackout (6%)
• E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Bradford West Gwillimbury, Toronto, Montréal, Newmarket, New Tecumseth, Mississauga, Oshawa, Waterloo, St. Clair, Moncton, Vancouver, Clarington, Greater Sudbury, Toronto county, and Kitchener.

City	Problem Type	Report Time
Bradford West Gwillimbury	Internet	11 minutes ago
Toronto	Total Blackout	5 hours ago
Toronto	Wi-fi	10 hours ago
Montréal	Internet	10 hours ago
New Tecumseth	Wi-fi	10 hours ago
Newmarket	TV	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Alberstat (@alberstat) reported 4 minutes ago

  @rogershelps What kind of a rubbish technical support do you have when I have been on the phone on hold for 2 hours and fifty minutes with no answer?!?! Incidentally this isn’t the first time. #worstcustomerserviceanywhere

• 
  Graig Carlson (@GraigCarlson) reported 4 minutes ago

  Trying to figure out which customer service is worse @FedEx or @Rogers ordered 2 new phones on June 4th. Over night delivery. One is lost. One got to our city and then was returned to sender. Zero help from either

• 
  CynicalSam (@iLappedLatifi) reported 6 minutes ago

  @Rogers is a mega corporation that will fire thousands employees for a bad quarter, but somehow #BlueJays manager John Schneider negotiated a deal that clearly isn’t based on performance or results. Gotta hand it to him and his agent, nice job

• 
  x marks the spot (@x_4lyfe) reported 10 minutes ago

  @Rogers took the time to change their app logo to pride colors. How gay. Focus on better customer prices and support.

• 
  Kieran W (@WeberK94) reported 11 minutes ago

  .@Rogers is such a dog **** company, what a joke

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 12 minutes ago

  @RogersHelps does anyone answer DMs anymore? Horrible customer service ever since the major cuts last year

• 
  ghostwolfman (@ghostwolfman) reported 12 minutes ago

  @RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages

• 
  Bill Perry (@Captnwilly) reported 13 minutes ago

  One thing I can count on is to not count on Rogers cellular coverage on the ferry between Sidney and Fulford and the 5G just goes out for about 10 minutes. Can’t even watch Rogers sports network @rogers

• 
  The Satirical Citizen (@jolz256) reported 15 minutes ago

  @RogersHelps I have a $90 suspension bill which I would like to refute. I’ve tried calling customer support but I cannot get through to a human

• 
  Jennifer McCoy (@Jennife73795157) reported 15 minutes ago

  @thepwhlofficial @Rogers This is an American-owned league that is all about selling tickets in the US. The Fleet have had trouble drawing flies to most of their home games. Meanwhile, all the Canadian-based teams sell almost all their tickets for virtually all their games!

• 
  Ryan A (@lakelikeglass19) reported 19 minutes ago

  @RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.

• 
  LAH (@laheastend) reported 21 minutes ago

  @RogersHelps is the only way to cancel Rogers is to call and speak to a little be agent? I have been on hold for 40 minutes.

• 
  Rocco Signorile (@imthedarkknight) reported 26 minutes ago

  @RogersHelps @JudyPickett1 Be careful they might cancel your number or charge you $80

• 
  Ray (@creaturesohabit) reported 27 minutes ago

  @RogersHelps @Bratt_world Sportsnet+ is complete trash. Blackouts even when not in the viewing area. Imagine now. You'll never see a dime from me or my family.

• 
  Jerry Ing (@Jinks888) reported 28 minutes ago

  @Rogers should be nowhere near this #UFC250 bullshit from the White House. Poor look on @Sportsnet

• 
  🔋Chin🔋 (@PhatChin) reported 28 minutes ago

  Just had time to digest the HNIC cancellation news. Seriously, **** @Rogers and their corporate greed. They effectively just cancelled a Canadian cultural tradition without even a goodbye.

• 
  Nesta ౨ৎ (@nestapendragon) reported 32 minutes ago

  A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.

• 
  Many (@many_876) reported 32 minutes ago

  @Raptors Your piece of **** gm should not have a job, member of kkk should manage or own basketball teams aka @Rogers

• 
  chris (@whiteboywork) reported 36 minutes ago

  @Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router

• 
  meh (@gongshow922) reported 37 minutes ago

  @AngryPossum69 @Rogers I would love to but I'm never going back to Telus

• 
  Kevin Salmon (@Kevin_Salmon12) reported 37 minutes ago

  @RogersHelps That’s fair and I did call but I was on hold. For the cost of service + my needs it’s not performing. I never had any issues with cable until the galaxy boxes were introduced and now this happens. Maybe wifi signal for cable isn’t the way to go

• 
  Sir Meme (@SirMemee) reported 40 minutes ago

  @Rogers @Sportsnet needs our $ to survive but they know people won’t cancel their subscription and services. Anyone who gives these clowns $ should call right now and cancel.

• 
  The Old Nerd (@The0ldNerd) reported 49 minutes ago

  @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...

• 
  Bonnie Lee (@stitchlady) reported 50 minutes ago

  Does the right hand know what the left hand is doing @Rogers. Tech support transfers me to customer care and they tell me tech support has to deal with the issue of a credit for lost service. After being on hold for an hour and then they want me to call back!

• 
  Auburn Wild (@AuburnWildnet) reported 51 minutes ago

  @sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada

• 
  Okay you have some skill (@Sumskillz) reported 60 minutes ago

  @cdntradegrljenn @Rogers Bell knows that they have a mobile phone service hole in my subdivision. The city knows about the hole. Since no city councilors live in said hole, it won't get fixed going on 5+ years now. City councillors don't want any new towers erected. Everyone says, "just use wifi calling"

• 
  Nesta ౨ৎ (@nestapendragon) reported 1 hour ago

  A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could hate rogers more than I did before. Wow.

• 
  DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported 1 hour ago

  @reporterchris **** @Sportsnet and **** @Rogers

• 
  Nesta ౨ৎ (@nestapendragon) reported 1 hour ago

  @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

• 
  R I C H (@RichFriars) reported 1 hour ago

  @RogersHelps @RogersHelps I’m still waiting for a resolution !!