Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Edmonton, Orangeville, Brantford, Oshawa, Mississauga, Whitby, Montréal, Ottawa, London, Woodbridge, Brampton, Midland, Stittsville and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Edmonton |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Teri
(@Teri_M_2020) reported
@DanAlbas No reduction. @rogers care to help?!
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Deborah Tood🌎🇨🇦🇨🇱💡☕️☀️🙋♀️
(@DebTood) reported
@Rogers @RogersHelps YOUR SERVICE SUCKS. Your Internet service sucks and you won’t do anything about it. We had a 3 day NO #Ignite service in January and now again ! You are unwilling to fix your infrastructure in the City of #Toronto then SAY IT. You constantly LIE.
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ryanismad
(@ryanismad1) reported
@Rogers Has literally some of the worst customer service ive ever experienced!! I've not had access to my phone or been allowed to put in a service request because of their system errors and are still billing me for it.. 10/10 would never recommend...to anyone...everr...
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ⓂⓄⓈⓉⓁⓎⒽⓊⓂⒶⓃ 🌎
(@OttawaRic) reported
@RogersHelps life is not so good. Intermittent freezing on the tv is getting tiring. Help!
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Adam Duncan
(@duncinkw) reported
@RogersHelps Waterloo having a internet outage? How do we find out and eta?
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Ungerbill03@gmail.com
(@ungerbill03) reported
@Rogers is truly THE WORST. I have been trying to cancel my cable for two months and still it's not cancelled - 10 hours or calls to do this and they change me to a more expensive package
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DONNA MARIE
(@byDonnaMarie) reported
@RogersHelps is there currently a service interruption with Rogers?? My wi-Fi has been wonky all day.
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Alex B
(@lexbarz) reported
@Rogers Nice to see that Rogers issues rate increases to their customers to pay the interest on the $2B bond issuesd to “restructure” your senior management.
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Deborah Tood🌎🇨🇦🇨🇱💡☕️☀️🙋♀️
(@DebTood) reported
@Rogers YOUR OWN TECH SUPORT TOLD ME SHE DOES NOT KNOW AND THAT I WILL BE CALLED WHEN IT COMES BACK ON LINE. A problem with a NODULE. Over and over again! You would do Better?
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Jean-François Mezei
(@jfmezei) reported
@RogersHelps @FidoSolutions Eventually, someone at Rogers clued in and fixed the problem. But then someone else got hired and misconfigured not only server used to send bills, but also the email server to send confirmations odes, so can’t use web site to see bills since don’t get confirmation codes.
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Bonnie Lee
(@stitchlady) reported
@RogersHelps one of my wifi pods isn't connecting - hasn't worked for weeks. I've unplugged and moved it but still doesn't work. What should I do?
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Michelle Swab
(@MichelleSwab) reported
@Rogers database/information infrastructure seems to be so profoundly broken. How am I getting an email about equipment I returned in November 2020 just now?
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Terri Boake anywhere but here 🇨🇦
(@tboake2000) reported
@Rogers nice time to rebuild the internet in my area. I only watch TV during the Olympics. No notice. Took 40 minutes with your help for them to figure it out. Really shoddy.
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Gerry Gramozis
(@gerry_gramozis) reported
@Rogers Cool. But I'd like to know whether the Samsung Tab S8 will be supported on your network. It's 5G.
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Terri Boake anywhere but here 🇨🇦
(@tboake2000) reported
@RogersHelps It has been off all day and still off. I teach from home so being without internet is extra bad. That’s why I also have to pay for Bell internet. 😡 can’t just tell students that it’s a Rogers problem.
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Sadra H.
(@Sadra_H06) reported
@Rogers when are you going to fix the s22 preorder page
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Tanya Melo (Verissimo)
(@tanyaverissimo) reported
@RogersHelps why is the internet in my area CONSTANTLY and CONSISTENTLY disconnecting? How many more times are you going to say “someone is in your area working on it”? Like seriously…I am about ready to switch to providers as your internet service has been nothing but issues
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Jaret Valainis
(@JVal07) reported
@DanAlbas Wtf??? My bill when I upgraded last year has been at least $20 more a month with @Rogers. Wtf is @JustinTrudeau talking about
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callie
(@yuckitscal) reported
@RogersHelps fix your ****** wifi. it’s been off for 24 hours. unacceptable.
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ben jeffries
(@benjeffries_) reported
@RogersHelps please fix the embarrassment of a streaming service you call ignite
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Jean-François Mezei
(@jfmezei) reported
@RogersHelps @FidoSolutions A few years ago, when the problem started, I spent much time documenting the exact IP address and email servers used to send Fido bills were wrongly configured. Adding a single line in their zone files would cost them millions I was told. yep. telecom firm doesn’t know about DNS
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Mr. Teach🇨🇦🍎 💉 💉 💉
(@MrTeach47) reported
@RogersHelps Hi. We haven’t had service all day. Can we get an update on what’s happening? We are getting frustrated.
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خضر Javed
(@vitaperplexa) reported
@Rogers you charge me 500$. I call.. you place me on hold for 40 minutes while I stand at a store waiting for your understaffed team to help. While the guy on the phone tells me HES TOO BUSY to help me. I'm not paying you a dime.
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Sam_Montra
(@mantra_sam) reported
So im gonna Drop @Rogers service been with them 15 years but if they want to cut service to our freedom protest in Ottawa they don't get my money anymore. 👋 @Rogers #freedomconvoy2022 #TruckersConvoy2022 #TruckersForFreedom2020
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Patricia Ribble
(@RibblePatricia) reported
@Rogers So turns out there was a major outage on my whole block. No one at Tech support could put 2 and 2 together until all the Rogers technicians showed up all at the same time to multiple calls lol A communications company that doesn't communicate lol
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Doctor Ugs
(@MarcoUgs) reported
@Allen_Toope @Rogers @YMCAGTA My black colleagues at work hate this ****. They find it insulting. And i totally agree....
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Johanne L-Schirm RN 🇨🇦 💉🥌
(@jlschirm) reported
@RogersHelps I’m chatting with customer services. (While still on hold with support). And no, I did not see promotion ending in the multi page invoice. This is exhausting having to deal with this constantly
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Socially Distanced Jacqui
(@JacquiKJanes) reported
@RogersHelps is the cable TV down?
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Denis Andrade
(@dandradedf) reported
Hey @Rogers, today I got an email that I would be charged because I did not meet the Upfront Edge phone program's return requirement. However, I did return it. I am very disappointed with your service! @CCTS_CPRST, Could you help me to solve this problem?
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Alex B
(@lexbarz) reported
@RogersHelps Nice to see that Rogers issues rate increases to their customers to pay the interest on the $2B bond issuesd to “restructure” your senior management.