Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 24: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brantford, Ottawa, London, Ajax, Edmonton, Surrey, Blairmore, Mississauga, Brampton, Barrie, Whitby, Kitchener, Castle Gardens and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| London |
Wi-fi | |
| Toronto |
Internet | |
| Brantford |
Wi-fi | |
| Toronto |
Internet | |
| Ottawa |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Vic Wozniak
(@vicwozniak) reported
@RogersHelps Rogers .. please prove me wrong .. but only a big HACk could cause such an outage .. 😕
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leesh 🧡
(@classicleesh) reported
@RogersHelps any updates on when service will be restored in Hamilton Ontario, Toronto Ontario and Innisfil Ontario? My dad is losing work because he can't contact his customers. Thank you for the help!
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APES OF WALL ST
(@APESofWALLST) reported
@RogersHelps Yo..what’s going on..people make a living form their phone..let’s get the 150$ service I pay for every month ffs
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asshenoy
(@asshenoy) reported
@Rogers hello,is your network still down.complete black out on my phone either can make a call nor use data,can some one clarify and assist please.thanks
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batchicah
(@batchicah) reported
from
Calgary, Alberta
@Rogers how is a nation wide outage even a thing in 2021?! 😩😩 ain’t nobody have time for this #rogers #rogersdown #rogersoutage
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Billster71
(@yearofthepig71) reported
@RogersHelps Some of the most expensive mobile phone costs in the world and we have this kind of outage?
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Dan from Can-ada
(@dpabercrombie) reported
@Rogers @RogersHelps Mine is okay (for now), but went down again yesterday. I am with @TekSavvyNetwork but it's been horrible in 2021 which is really tough working from home. I've missed a few meetings because it's gone down 5 or 6 times.
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Vanessa
(@Noosiekins) reported
Almost freaked out at the IT guy at my previous work... good thing I checked and found out @Rogers is down. Awesome. No phone for the day.
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Alex
(@monsieurA) reported
@Rogers For the amount of money you charge for your service compare to any other country, this outage is unacceptable.
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Tboneator 🇨🇦 1/2way Vaxxed Against COVID!!🥰💉🦠
(@Tboneator64) reported
@michie_frank @Rogers My internet with Rogers is working from where I'm at. Is it just their phone service that's out, then? I hope that Shawn's gets fixed so he can get the vaccine!
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Douglas16012639
(@Douglas16012631) reported
@AnjumSultana @Rogers @RogersHelps I can’t believe Rogers he’s not working I’m expecting an important call from my physician today this is disgusting it’s bad they sold me a faulty phone and now the network is out
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Robert Besner
(@RobertBesner1) reported
@harv8704 @RogersHelps I am in Calgary, no service as well.
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Pleiades
(@SSevenSSisters) reported
@Rogers @aredlight1 This is dangerous for people who need to call emergency services like 911. Wow this is a huge **** up. Do you guys even have back up plan for this type of scenario??? Probably not.
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Natasha **** 🫖☕️
(@NatashaHoar) reported
Uh, @RogersHelps - any particular reason why your coverage in South Surrey, BC, goes from ‘No service’ to AT&T, when I’m no where near the border?? I will not be impressed if I get roaming charges during your service outage.
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J
(@clydemanzzz) reported
@RogersHelps @krista_natasha Your links do not provide updates. It should be a banner that your service is down, not never ending series of links.
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Ryan Tomko
(@TomkoRyan) reported
Dear @Rogers - take your time getting the network back up! I don’t really need my phone for much these days, as long as I still have WIFI.
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CORY CREMER
(@baldshortguy1) reported
@RogersHelps @Rogers Some ? Quit lying , the whole country is down
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burberryl0ve
(@burberryl0ve) reported
@PeelPolice @Rogers This has been going on for hours and still no resolution.
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Kathy Bronson
(@KathyBronson) reported
@RogersHelps It is not intermittent....I have absolutely no service in Hamilton.
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Calgary Police
(@CalgaryPolice) reported
We are aware that @Rogers is currently experiencing a Canada-wide cell service outage. Please be advised that if you call 9-1-1 and hang up, we are unable to call you back as a result. Stay on the line and we will assist you. #yyc
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Gurpreet Dhalla
(@DhallaGurpreet) reported
Many Rogers and Fido wireless customers are being impacted by a countrywide cellular service outage and have been left unable to make calls, send text message or use mobile data. @Rogers @Fidomobile
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rayissa palmer
(@rayissap) reported
@RogersHelps We are still down. No cell phone calls in nor out. Almost 8 hours now...
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Onyx Cloud
(@OnyxCloudIT) reported
@RogersHelps @charityjkeller @joshjimenez_ Bad just turned ugly. We've lost significant amount of money today because of a big remotely hosted training session and cell phone was the main tool some people were supposed to use for the demonstration. That's a lot. I'll be waiting for a bill adjustment
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Moner
(@Moner) reported
@Rogers Still no LTE or cell service for me in Delta BC. Any estimate when service will be restored?
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Nadeem, Muhammad
(@IBFN1) reported
@RogersHelps folks, I am a Chatr customer, not hearing any reply from @chatrmobile. Could you confirm that due to Rogers' outage Chatr customers are also impacted?
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Paul
(@QBaited) reported
@michaelcoren @Rogers If you call their customer service number and sit on hold for an hour and a half, they will (eventually) give you a credit.
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Arthurs Fist
(@ArthursFist17) reported
@Rogers this is horrendous. How does it take this long to fix your service?? I want a full year for free.....
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La_Mode_Garage
(@ModeGarage) reported
@Rogers @RogersHelps @Rogers I lost my today's job and a phone interview because of this outage.
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mom bun expert
(@mombunexpert) reported
@RogersHelps Lol I've been sitting here trying to figure out what the heck is wrong and why i cant call my dad. Had i not searched if rogers network was down i would have never known why my phone was out of whack.
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👀👀
(@oolliissa96) reported
Well Helllllllllo @Rogers @RogersHelps almost 6 hours without phone service. What is going on?