Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (4%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brampton, Calgary, Toronto, Mississauga, Dieppe, Trail, Québec, Vernon, Cobourg, Erin, Whitby, Saint-Colomban, Saint John, Stouffville and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
TV | |
| Mississauga |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hoey
(@pessimism101) reported
@RogersHelps Is your IT department ever going to fix the MyRogers site? I've been getting an error stating the problem is on Rogers' end when trying to change my flex channels on Chrome. On Edge, the site thinks I'm in Nova Scotia so I can't see my TV or internet usage
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trevor noseworthy
(@TrevorNose89) reported
@BlueJays Concessions should be free all night with the bill paid for by @Rogers because it's Rogers fault the show had to be rescheduled. "Canada's most reliable network" was extremely unreliable for multiple days
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Barbara Samson
(@barbsamson23) reported
@AboutRogers @RogersHelps And are you able to tell me why I have such sketchy internet on the weekend, and especially why I don’t have actual phone service this afternoon, at all?
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pB | Chris Lama
(@itschrislama) reported
@danharrisndp @Rogers @RogersHelps No help
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colleen
(@colleen21252942) reported
@RogersHelps when is the internet and cell phone service getting fixed in Ottawa? Unacceptable!
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Michelle Green
(@Michell19798718) reported
@Rogers wow Rogers way to lie.. I’ve been a loyal customer for years…months ago @TELUS offered me to come back but I stayed with you after a perk of $10/month data for Apple Watch for 24 months but I was billed for it then told it was an error from employee so I must pay goodbye
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Dom Caruso
(@D_Caruso) reported
@Rogers I've never received worse customer service in my entire life. I've been on hold all day and when I get a call back the rep ends the call. All I'm trying to do is find out why my monthly bill is $50.00 more than usual.
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Bazill Rush McIntosh
(@Rush_MCINTOSH) reported
A few weeks ago I was laughing at @Rogers cuz @PrimusHelps service was still working, but look at what we have here!! Primus is down!!! Primus is always taking a L ..smh
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Daniel Baer
(@Hydroxylic_Acid) reported
"A recent Rogers network failure resulted in an outage in your TekSavvy internet service." "TekSavvy will be applying a 5-day pro-rated credit directly to your TekSavvy account(s)." ~@TekSavvyBuzz THIS is how you run an ISP @Rogers / @Bell! #rogersoutage
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ConsumerView Mtkng
(@ConsumerViewMtk) reported
@RogersHelps my Rogers internet is down in South Bowmanville Ontario, any outages reported in this area?
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Dan Harris
(@danharrisndp) reported
@itschrislama @Rogers @RogersHelps I'm getting my usual solid 450mbps down thru Vidéotron, but that's no help for you either. Sadly government didn't listen to us when they auctioned spectrum for a 4th national player without strings attached then later allowed it to be bought back up by the other 3...
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Lynn
(@lynn_aclayt7060) reported
@RogersHelps I’m reporting a problem that has been ongoing since this morning with my cable. Many of the channels are not coming in and others are pixeling. The address is 5 Golden Appleway Toronto. Is there an issued today?
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Liam
(@LiamHawksfan) reported
@MalaMoragain @Mariamadramme16 @Rogers Do you know anyone trustworthy that might be able to help?
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Eddie Haskell
(@EddieHa25316546) reported
@Threewattbulb @Trudeaus_Ego @Rogers Must let/watch 3rd world implode. Focus on our first day, not Satan’s last few. We fix after change of power/coronation 🚀
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Paul 🇨🇦🍺🏌🏼♀️🏒🇺🇦
(@Paulintoronto47) reported
@TrevorNose89 @BlueJays @Rogers We were all affected by the outage. But only a very small percentage of people affected are going to the concert. We’re all getting a refund. People going to the concert don’t deserve anything more. Hospitals, 911 and thousands of businesses were affected as well.
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Lucie🇨🇦💚🔞🏳️🌈✌
(@_LucieBee) reported
@Denteen8 @Rogers I've been tweeting them for years, they call every other day, if not 3 times a day then 2 the next. I don't think they have a vendetta, I'm not insane, everyone I pay them & have a agent telling me too "pay rogers before buying my family groceries". The outage was enough.
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Dom Caruso
(@D_Caruso) reported
@RogersHelps despite your constant outage issues; your customer service is absolutely horrifically pathetic. I've been on hold all day and your reps keep dropping the call and hanging up. All I'm trying to do is to see why my monthly bill is $50.00 more than usual
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Pat Morris
(@patmorris801) reported
@Victor_Cidade @RogersHelps We’ve experienced exactly the same issue every evening since the outage. All Rogers can tell me is “everything looks good. Let us know if it happens again”. Have restarted the box each time. Doesn’t help. We will also be switching services.
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Chris
(@FadetoChris) reported
@INTERAC @Rogers outage again?
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Lucie🇨🇦💚🔞🏳️🌈✌
(@_LucieBee) reported
@Denteen8 @Rogers I paid 400 4 days before my service went for a **** then a day after its "restored" they start calling for money, not too say "we're sorry" but too bug & harrass. I was a 24yr customer.
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CT
(@tweetstormchris) reported
@AboutRogers @Rogers Hey. Guess what. Still no service. Zero. Nothing.
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David C
(@davio9999) reported
@RogersHelps How does that help me now ? I have already upgraded.
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ⓘ This profile may or not be Brandon👾♊️
(@captainplanet4_) reported
@Rogers is the cell service down again???
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Emily
(@emilyofwicca) reported
@RogersHelps It’s showing something like “please contact Rogers to allow wifi calling” and when I spoke to a tech specialist on the website they said it’s a “known issue” and that people are working on it. Calls and texts are fine when I’m in service but I’m not in service when I’m in my apt
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
@Mariamadramme16 @LiamHawksfan Actually my banking isn’t tied to any online services (my phone got jacked a few years ago by a @Rogers employee and we had to sever all online connections). I’d love to help but I can’t really offer funding assistance. 😢
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CT
(@tweetstormchris) reported
@RogersHelps “Frontline staff can’t do anything. It’s such a technical issue that it needs to be done from the backend”.Switching modems back to the one I’ve been using I guess is extremely difficult. Lots of digits in those IP addresses and serial numbers.
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David C
(@davio9999) reported
@RogersHelps That’s ok. The $50 unnecessary charge is more important to you than the year over year monthly payments for the next few decades you are going to lose from what was a loyal customer for 14yrs, keep it, I will be switching to @Bell
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♡ tash
(@fcktrilogy) reported
you better behave closing night or we’re gonna have some issues man @RogersHelps
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Dean Blanchette
(@DeanBlanchette2) reported
@AboutRogers @Rogers Rogers is the biggest POS service I am currently paying for. With the most recent outage my family missed a concert in Toronto which is an overnight trip for us. I’ll be docking hotels and meals from my Rogers bill. Turn my service off if you want. I’m going to Bell anyway.
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CT
(@tweetstormchris) reported
@RogersHelps We have no service still and there is nothing you can do apparently so I was asked to stop asking for someone to fix it.