Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Brossard, London, Burnaby, Montréal, Toronto, Ottawa, Smithers, Lethbridge, Edmonton, Hamilton, Labelle, Newmarket, Barrie, Kitchener and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Brossard |
Internet | |
| London |
Internet | |
| Burnaby |
Internet | |
| Montréal |
Wi-fi | |
| Toronto |
||
| Ottawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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KblMumOfFour
(@kblmumof4) reported
Funny how my daughter has #Virgin internet and has no problem with it, and we have @Fidomobile internet and have had to restart the app and it's #buffering #FedUp with the @Rogers brand of companies.
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ThatGuy
(@MisterThatGuy) reported
@Rogers service allowed me to receive a text & Teams message, cannot send. Now data is down too. Can only make phone calls. @RogersHelps is there an outage? Looking on your website & troubleshooting posted wants to blame my phone. Works fine on other ISP wifi.
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Cameron 🇨🇦 🏳️🌈
(@RustedAperture) reported
@RogersHelps intermittent service today in L5M area
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Kayley
(@thekayls) reported
@QuothTheKraven @RogersHelps It's all awful.. doesn't matter which one you go with. Finally got a hold of someone and they are being rude and patronizing.. what a wonderful experience I've had today
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hanna
(@a_hanna) reported
@RogersHelps is internet down in the L4T region?
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B.
(@boredcloudguy1) reported
At this time I have no service. I am disconnected from my previous provider and not connected with @Rogers either. I came home after an hour and called my previous providers customer service. The agent told me to get my services with @Rogers activated to port my number back.
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cheryl wallace
(@brechingirl) reported
@Rogers @LinkOnCommunications you cut the damn Bell line on Lakeshore Drive in Brechin for the 2nd time. Do you not have to look for lines? This is disgusting
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Mattman 🇨🇦
(@matter82) reported
@RogersHelps I hope you're planning on giving credits to the people affected by this outage issue. We lost everything last night. Came back for a bit. Today we have internet but no tv! For hours now. Do better!
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T0-B1
(@Bello_O_) reported
@Rogers why is your internet service garbage?
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Jodi Schmidt
(@JodiSchmidt60) reported
@RogersHelps unusual service disruption this afternoon in Kitchener Eastward. Any timeline on the remedy?
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Michael Wodzicki
(@MWodzicki24) reported
@smsaideman @RogersHelps is doing anything g but help. Not sure where you are, but parts of Ottawa south are again off line. 4th week in a row.
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Chantelle Wilson
(@chachababy2000) reported
Anyone ever get hit with a ridiculous overage charge without any notification that they were getting close to their limit? I was charged 352$ with 128GB of overages. Going to cancel every service I have with them.Who do you use in Ontario? @RogersHelps Bye!
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Larry Legend
(@la_hwang) reported
@RogersHelps @PrimusHelps keeps blaming @RogersHelps... So who can fix it?
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Danny B
(@Osyrass) reported
@Rogers any plans to update the Sweets Corner tower? Rural service was great and in the past month unuseable in the evenings.... I left explorenet for the same issue.
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Katherine Mary
(@KatherineMaryxo) reported
Hey @RogersHelps thank you for your garbage “premium device protection” so glad I pay into something monthly that isn’t helping me and telling me I have to pay apple instead. Think I’ll just pay off the balance and get a new phone elsewhere
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Cyndy
(@cyndycantoo) reported
@RogersHelps internet is down for the second time this month. What a going on? Why am I paying so much for unreliable services?
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Chase
(@cmjc9686) reported
@TimCPeel20 The @Rogers @NHL TV deal has to be one of the worst in sports. Would love to see the American presentation of games.
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Brent
(@Majinon) reported
@RogersHelps forcing everyone off NHL Live and on to SN Now doesn't make any sense when SN Now is lacking some basic features that make NHL Live great. The stability of SN Now is poor. Please consider delaying this change until SN Now is improved.
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B.
(@boredcloudguy1) reported
I have no choice but to wait until 10 am tomorrow to get a SIM card from a @Rogers store and get the line activated. While I wait without service I won’t be able to logon to my work computer as I won’t be able to get the SMS for multi- factor authentication (MFA).
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QuothTheKraven
(@QuothTheKraven) reported
@thekayls @RogersHelps Rogers is the worst, and I WORKED for them for years. Ugh I'm angry for you.
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Grepsoft
(@Grepsoft1) reported
@Rogers hey Rogers! Third time this month internet has been going down. When it’s too hot or cold it goes down and funny thing is I called you guys several times and was told is an area issue. I got a text saying area issue is fixed. Looks like NOT!
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lilla
(@lilla92258649) reported
@RogersHelps Hey wanna get off your butts and actually fix the wifi in and around Cook St in Barrie Ontario? This company has screwed me over too many times, We don't pay for wifi just to not have any access to it for a week straight. Get working on it, this is childs play
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QuothTheKraven
(@QuothTheKraven) reported
@thekayls @RogersHelps Just brutal. I'm sorry it's such a pain in the ***. You're right though, doesn't matter who you go with, doesn't seem like anyone ever really WANTS to help.
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J T
(@TheScarbro) reported
@RogersHelps you have been charging me for equipment that was returned and a service that was disconnected for months now. Every month you send me a new statement with a bigger number. I have cancelled the service and was assured I'd have cheque by now. Instead I got another bill
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Linda Ockwell-Jenner
(@LindaOJ) reported
@Rogers I would love to stay connected with you guys but being as covid meant my small business suffered and you took our discounts away I can't stay with you anymore after 23years evidently new acquisitions are more important so a customer service person quoted to me?
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Mattman 🇨🇦
(@matter82) reported
@RogersHelps From what I was told, our tv is working again. Shout out to the techs for that! :) Now, as for our billing. I get that things happen but we pay Rogers for a service & when we don't get that service (eg TV), we should be credited. Even if it's just 1 days worth of downtime.
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Fendi is my name ✨
(@Fendi__P) reported
Hey @Rogers .. I really wish you would allow me to keep my device a little longer. Your upfront edge program comes with a huge inconvenience to your customer at the end of the 2 year term. #unhappy
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Dr Gustavo Carvalho
(@Gusseig) reported
@RogersHelps We're having problems with intermittent internet in the M4B region for days. Have seen your maintenance vans around the neighborhood. Do you have news on what is going on?
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Marci Akman
(@Marci_Akman) reported
@RogersHelps M2K area has an ignite internet outage. It's not showing when using AI Anna. Just finished chatting with a live agent who confirmed. #bayviewsheppard #
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TV Showbiz
(@TVShowbiz) reported
@RogersHelps looks like Internet is down in west Pickering!