Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Guelph, Brampton, Toronto, Halton Hills, Ottawa, Bolton, Edmonton, Scarborough, Calgary, Vancouver, Perth, Mississauga, Montréal, Tofino and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Internet | |
| Brampton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Halton Hills |
||
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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danny
(@danotellloo) reported
@sportshall @Rogers Shut ******** up you garbage *** accompany
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OilersKickYourAss 17-14-2
(@Jetssuckass1) reported
The @Rogers wrapped in ******** event. Your commercial sucks ***.
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jhuan
(@Jhuuuan) reported
@RogersHelps It's been 2 hours since my internet went down and it hasn't come back..
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Paul Brown
(@Imagicranium) reported
I would take another @Rogers network-wide outage if they would just get rid of the Rogers wrapped in red event ads on @MapleLeafs games.
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s gupta
(@guptas1108) reported
@RogersHelps hi , it’s really a pathetic service from roger and charging mdd de extra without providing the proof of message I made to USA. They have charged me $33 for this. I asked for details they say they don’t have the right to share. Sorry but till I get clarity I can’t pay
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Belly B 🐀
(@bellybybelly) reported
@jmccall54 @RogersHelps I just wanna know what they do with their record profits. It’s certainly not spent on improving services or customer experience, and definitely isn’t spent on the blue jays roster lol
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therationalsportsguy
(@Ryan_Courcelle) reported
@RogersHelps is the worst! Get a device protection plan, have to deal with a 3rd party that couldnt give 1 **** about you because youre not their customer, make it impossible to get your phone repaired in a timely manner forcing you to get another phone #notgoingtobewithRogers
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Ashley Ramsay (like the chef)
(@arams11) reported
@RogersHelps Is there any way to see where this was shipped to? We just moved and I fear it would have been sent to our old address. Would a store help me out if I brought it to them???
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
@thomjeff @RogersHelps That's what I'm afraid of. I'm not the only one with no service in the area.
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Emma Bee
(@MissEmma4) reported
@RogersHelps I can’t log into my account to view or pay a bill. It’s been happening for about a month when I called they told me to try again. It is still not working.
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Helen Petkopoulos
(@prettybaby2525) reported
@RogersHelps my internet and tv just stopped working right now I am in Markham. Anyone else having this issue?
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Dianne Preston
(@smilenwaven) reported
@Mz_Kat Right!? Have to mute it every single time. Please help @RogersHelps
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Tina B
(@TinaBrewer73) reported
Hey @Rogers any idea how much longer we will be without internet/cable/phone service in #FrederictonNB Been out since about 12:30pm AST. Even data is spotty at best on the cellular side.
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Adam Cabral
(@AdamCabral12) reported
@RogersHelps Looking for new more reliable ISP since I keep taking losses both in my games and in real life wasting my time trouble shooting every week.
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Adam Cabral
(@AdamCabral12) reported
@RogersHelps Everyday, regardless of what weather, the connection with rogers is terrible, customer for solid 20 years, biggest regret ever, I play online games and there are days where Ill be risking a real world value of around $250+ and end up loosing it due to losing connection.
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Soula Rozic
(@soularozic) reported
@rogershelps is there a localized outage that might explain why I have no cell service/0 bars?
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Lucien
(@Lucien68183727) reported
@Rogers @icodeforliving Why am I still paying for a service I had asked to be canceled back in November when I reported my phone lost?
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Rewa
(@Flaming_Rewa) reported
@VeenaPatel83 @Rogers Yes +1. I had to leave rogers for this reason that none of their customer service executives are actually helping. I think they are given training only on jow to transfer someone in wrong department. My husband got so fed up and we switched to other network now, very happy.
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
@RogersHelps What about the last big outage and your engagement to be more proactive??? Still didn't learn anything?
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Chris D
(@ChrisD16421229) reported
@RogersHelps called to disconnect cable as I'm moving. Rogers screwed it up. Nearly 3 hours of calls, multiple spurious emails etc in an attempt to resolve your errors. No credit for loss of service or time spent. Cutoff by agents. Horrible experience.
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Remi
(@ihyremi) reported
@Rogers is there an outage in brampton? internet works only for some sites
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danny
(@danotellloo) reported
@rogers the only telecom company that makes YOU, the customer, pay for your own box to ship their garbage back. Every other telecom company provides it. It’s not about the box, it’s a direct reflection of what they really think about you, THE CUSTOMER. #FuckRogers #FuckTed
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🤶🎄🎀Chatty Cathy Cody🎀 🎄🤶
(@MeanmuthaC) reported
@LaBuse56 Bell Aliant posted that their outage Northside is related to the NB Power pole fire. If you're northside I expect that is the same with Rogers. also a copper wire issue in Burton. unfortunately @RogersHelps doesn't appear to post a regional notice.
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
@MeanmuthaC @RogersHelps Yep. That was my point. I can understand an issue, but no communication is bad. I already had a neighbor knocking at my door asking if I can troubleshoot his connection 🤔
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Kailey
(@dysondojo) reported
@Yamogoato_ @Rogers have you heard ppl hate your commercial? I hope your monopoly gets broken up for Christmas
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Dapon4Life
(@Dapon4Life) reported
@RogersHelps @mesfint Why is Rogers so crap? Is it the satellite 🛰 🤔
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
Crap... Two hours now that @RogersHelps is down... No explanation, no ETA.... Not nice. #workingfromhome Only customer service answer: we can notify you when the service is back... Really?
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Marc Lev
(@MarcLev5) reported
@Rogers Hey Rogers, what's going on around Montreal-Trudeau airport. Reception and Data is really slow? Many colleagues reported the same thing.
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Ainslie
(@melikecode) reported
@RogersHelps You also gather unorthodox sensitive personal data and lie about the purpose and storage of it. So you’re illegally retaining personal customer data too, and not deleting it according to your communicated policies
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Vera
(@Vera_O_) reported
@RogersHelps It's an area problem you're chat person juat told me in London. Please tweet when fixed so I can ensure we are on line. Last time our modem didn't work and I had to call in to get fixed again.