Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Edmundston, Toronto, Toronto county, Calgary, Ottawa, Kirkland, Markham, Brampton, Vancouver, Woodstock, Edmonton, Courtenay, Surrey, and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 35 minutes ago |
|
Edmundston
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Toronto county
|
Internet | 6 hours ago |
|
Calgary
|
Wi-fi | 7 hours ago |
|
Ottawa
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MyDogSierra (@xMyDogSierra) reported@Sportsnet @Rogers Garbage companies that don’t care about Canadians one bit. **** you. Cancel whatever you have with them. They cancel hockey and a 75 year tradition, we cancel them.
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A (@Jupadia1) reported@RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers
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Pam (@pammcgugan) reported@Smil3yAngel This sucks @CBCNews @Rogers
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Sir Meme (@SirMemee) reported@Rogers @Sportsnet needs our $ to survive but they know people won’t cancel their subscription and services. Anyone who gives these clowns $ should call right now and cancel.
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Chris R (@polloyumyum) reported@Sportsnet @Rogers hey, **** you for not renewing your deal with CBC so they can air hockey night in Canada. My contract with you is ending soon and I will not be renewing, you greedy *****. I hope more people cancel theirs and stop paying for your ****. SN is a joke anyway.
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Paul Alberstat (@alberstat) reported@RogersHelps Somehow they are not there today. Still my wasting two hours on hold is UNACCEPTABLE!!!! You say that your technical support is open 24/7 which suggests you will actually answer the call! I’m seriously looking at other carriers now.
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Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
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Booshua (@deadjosh13) reported@RogersHelps Broadband Home Internet is down... please help..been waiting on the phone for 40+ mins already...
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Nesta ౨ৎ (@nestapendragon) reported@RogersHelps Your techs can't fix the problem they caused cutting the wiring in my home for no reason?
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🇨🇦🍁🇨🇦 Chris L 🇨🇦🍁🇨🇦 (@s0_t4) reported@RogersHelps broadband Internet down in Vernon BC. Since about 3pm pst
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Politicalinsider (@canadianinpoli1) reported@Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.
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Jameson Armstrong (@JamesonCanada) reported@Baking_Biscuits @Berniceness @Rogers The company I currently work for fired around 100 Canadian and American developers and replaced them with Indians, who's code quality is horrible, they don't understand basic concepts of how computers work and constantly pump out AI slop that doesn't work.
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🔋Chin🔋 (@PhatChin) reportedJust had time to digest the HNIC cancellation news. Seriously, **** @Rogers and their corporate greed. They effectively just cancelled a Canadian cultural tradition without even a goodbye.
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𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reportedNo internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom
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Joey Chaves (@joey_chaves) reported@Rogers how many times do I have to tell your sales ppl who come to my door everyday in the last two weeks sometimes between 9-10pm I do not want your service. This is harassment
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DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported@RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.
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Matt (@stevenarthurs) reported@RogersHelps Yes, and then I took some back roads into Orleans, but I’ve never had network issues previously. I do have 5G. I’ve shut my phone off and restart it twice die for the most part. It has not worked at all today.
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Dylan Stinson-Willett ☮️ (@LeeDylan81691) reported@Rogers imagine your ads is supporting pride month but yet the profile pic on here is not every company that has support pride month. I have cancelled all subscriptions. Everything pride month is the deal of the devil.
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Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.
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t. (@picklesandpear) reported@RogersHelps The issue is not the sim, the issue is the network, this is day 7 with TERRIBLE NETWORK wherever I go! Your support team is NO HELP i am at my limit with your company
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Ryan A (@lakelikeglass19) reported@RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.
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skhp 🇨🇦 (@skhp_) reported@Rogers why has service been so slow or non existent the last couple days in the GTA?
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Mission Ahlul Bayt (@BandeKhuda) reported@stitchlady @Rogers Rogers service is so bad now.....its all making money but no service.
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Roger O'Toole (@otoole_72) reported@RogersHelps Can anybody help me? On hold for 40 mins got cut off now it says it is too busy nobody available call back later? What is going on? I changed my services last week and nothing was done, now I cant call and ask why? Reference call# 12588431856
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Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
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A 19 Year Old On Twit (@YearOldOnTwit) reported@nhl_review @Rogers Does that include Jays games and other sporting events, like I’m going to the Marlies game tomorrow, does that make me part of the problem?
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David (@davidD3K) reported@thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.
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Tammy Lowry (@Christmas_corgi) reported@sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕
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Curtis Martin (@CurtisMart32873) reported@RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better
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Corms (@Shawncormier08) reportedHow ******** does @rogers and @Sportsnet think it's a good idea to take away free Saturday night hockey for people in Canada? If this is the case, we better not see a single ******* ad during a broadcast, as we now will have to pay to watch.