Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Edmonton, Markham, Mississauga, Richmond Hill, Montréal, Brampton, Nepean, Barrie, Vancouver, Kitchener, Woodstock, Morden, Calgary and Steinbach.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Edmonton |
Internet | |
| Markham |
Internet | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sparkling raindrop
(@sparklingraind3) reported
I’m sorry @TekSavvyBuzz, we just can’t do it anymore with this SH!TTY @Rogers internet infrastructure 😔 Our connection is bad EVERY. SINGLE. DAY. Don’t disappoint me @Bell Fibe!
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Zero
(@BudMacIsaa) reported
@RogersHelps need help…..
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Stephane Perron
(@StephaneRPerron) reported
@Rogers Fix your account statements. Not even your reps can read them
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Brooke
(@Beartules) reported
@RogersHelps Internet has been slow for the past 3 days, and now it stoped working altogether. I haven’t had internet for more than 15 hours now. What is going on with Toronto’s Internet? Rogers doesn’t seem like Canada’s most reliable network.
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Adam
(@aharty0916) reported
Hanaryan Singh is without a doubt the worst PxP announcer to call an NHL game.. Keep woking it up @Rogers, you’re destroying credibility each & every day!
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Ramy Yaacoub
(@RamyYaacoub) reported
@RogersHelps I also would like to get a straight answer as to why the internet is down in my entire neighborhood
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star•gyal
(@beequammie) reported
Hi @RogersHelps - can I DM to discuss my internet outage issues?
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Nick Edgar
(@ThatNickEdgar) reported
@RogersHelps can you tell me why everything Rogers touches is terrible. I am trying to use my sportsnet now and it won’t sign in. No matter how many times I put my login and password in.
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Amir Ismail & Associates (AIA)
(@canadaimmigrate) reported
from
Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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Andrea Atkinson
(@adavidatkinson) reported
I've been dealing with @RogersHelps for over an hour through messenger chat because my phone is broken and still nothing has been resolved.
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Sarah Alexandra
(@Celiac_Sarah) reported
Is there really another outage happening? @RogersHelps @Rogers I'd hate to switch to Bell but this is getting ridiculous.
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Andrea Atkinson
(@adavidatkinson) reported
Sitting here on messenger with @RogersHelps and guess what? They do not help.
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proud habs fan! PRICE and ROY
(@33habs) reported
@TSN_Sports booted me out of the game and I can't get back in. Is this a @Rogers issue? I literally watched almost all the first period
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Jeffrey Beatty Ⓐccessibility Ⓛens
(@macjbby) reported
@TSN_Sports @RogersHelps @Senators Not again! Senators vs Lightning still need to be added to Rogers Cable!!! A poor older man, 101 years old, asking for my help. Jeez, nothing on Rogers cable. Got him on my TV via TSN5. He is a happy man now! #GoSenators
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Jason
(@SKiLLz_2_WicKeD) reported
@DrDDOM @Rogers @FidoSolutions Mine's down too.
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Giua1973
(@Giua1973) reported
@RogersHelps That's not an admission. You won't do it. There are other frustrated customers you can try and help.
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Jennybean
(@ItsJennyJ) reported
from
Brampton, Ontario
@RogersHelps @socatease Jeez. Ever since the #outage Our internet service has sucked. Constantly buffering. When are you going to finally fix this issue in Brampton? Holy jumping man. 🤬🤬🤬 I'm tired of constanltly having to address this with you.
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BA
(@nuck_chucks) reported
Could there be one fcking #canucks team somewhere in my 30’s that doesn’t suck complete fcking ***? Holy **** how is this even on #Sportsnet? @fr_aquilini get out of our lives please you absolute loser - glad you got your @rogers money - complete ****
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🇨🇦Sara🇨🇦
(@chesarasara8) reported
@Rogers hey it’s me again! On the phone AGAIN to schedule a tech for a moving day, 2 dropped calls and not one of your idiot employees called back. Now I’m on the phone ON HOLD AGAIN with the third call. 2.5 hours on the phone with Rogers
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Zakir Shaik
(@ZakirSh80195526) reported
@Celiac_Sarah @RogersHelps @Rogers No Internet, tv, home phone service last few minutes, Mississauga, Ontario
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🇨🇦Sara🇨🇦
(@chesarasara8) reported
@RogersHelps I’ve JUST been hung up on a THIRD TIME!!!!! Are you guys f**king insane!!!! I’ve never dealt with a more clown company in my entire life! You are GARBAGE
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Aura Tokyo
(@TokyoAura) reported
@RogersHelps had to pwc mdm 10 times, coax tight, no changes made. Mdm light stays solid white but no internet on hard wired pc, android or iPhone wirelessly. Works for ½ to 1hr then can't surf again. Spoke to Rog tech sup hardzapped,reset, stays cntd to network but no internet.
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫🇺🇦
(@MillennialStar2) reported
@RogersHelps Is there maintenance happening at this time or any issues with my modem?
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Pepper Redcastle
(@SherriStocks) reported
@RogersHelps I’ve been trying to cancel my service for two days! First guy says he’s having “technical difficulties” and can’t do it right now and to call back…second guy puts me through to department not open! You’re stalling to charge me more!! CANCEL NOW!!
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DMartin
(@DrDDOM) reported
Feel like @Rogers @FidoSolutions internet is down weekly now. Really wish we didn't have monopolies here .
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🇨🇦Sara🇨🇦
(@chesarasara8) reported
@RogersHelps And I’m just waiting on the phone for them to read notes. It’s not like I was belligerent. I can’t stand you all and I will be requesting many months free for this. You are the WORST company by far I’ve ever dealt with. As soon as we are settled I will switch. F U
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Rodney Gill
(@rodneyrgill) reported
Heh @RogersHelps my mother in law moved to a new room in long term care and has had no phone and no cable for 6 weeks despite being billed for these services. Pleading from us and the home have fallen ob deaf ears. Pleae help
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Chris Stinson
(@ChrisStinson) reported
from
Strathroy-Caradoc, Ontario
@RogersHelps why is your service going up and down all day in Strathroy, Ontario.? When will it be fixed?
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Andrea Atkinson
(@adavidatkinson) reported
@RogersHelps does not help.
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ToniDelz
(@DelzToni) reported
@RogersHelps Mississauga ignite cable TV not working today. Rebooted several times - no notes about outages that I can find pls advise