Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (56%)
- TV (15%)
- Wi-fi (13%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Edmonton, Toronto, Surrey, Vancouver, Newmarket, Mississauga, Ottawa, Brampton, Oshawa, Moncton, Toronto county, Collingwood, Ajax, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 57 minutes ago |
|
Edmonton
|
TV | 2 hours ago |
|
Toronto
|
Total Blackout | 3 hours ago |
|
Surrey
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie Zannella (@valzann0) reported@RogersHelps is there an outage in the keele and major Mack area right now?
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Paul Sant (@YouPulseX) reported@RogersHelps Private tickets are a slow incident detector. If this maps to one update, post the intake, carrier settings/iOS fields to capture, and who owns rollback.
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Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported@islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.
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Robert Hunt (@mrhunt66) reported@RogersHelps No apparent issues. Working now after I reset my modem
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Ingeniator (@1ngenious) reported@MikeDelpieroX @for_vaughan @RogersHelps Sounds like blatant fraud and misrepresenting the term "customer support" even "help" for fucksake.
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If a tree falls in the woods we'll hear (@for_vaughan) reported@RogersHelps i have repeatedly. they knock at every door. They also call non-stop. (on a no call list) Dug up our front lawn 6 years in a row for our neighbour who Rogers can't seem to get proper service to. Do you really think this behaviour will get you more customers? Rogers is a menace
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El Baz (@ElBaz13) reported@RogersHelps @justin_jaster Many of my friends in Ottawa experiencing same issue. Not an isolated thing
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Matthew McCutcheon (@mccutcheon79) reported@Rogers if I miss a Canadian win the @PGAChampionship I will be pissed because you cable and internet went down in Port Perry
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Michael Mahoney (@MikeTheNavyGuy1) reported@gmacofglebe @RogersHelps Mine went down an hour ago for 15 minutes then the network came back. Rogers in Nova Scotia.
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BtheNorth (@BtheNorth) reported@tobi @Rogers This won’t be a problem anymore once we get those Starlink phones.
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TimeTraveleRuss (@Noeticwanderer) reported@RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.
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Big Dave (@oldernewbs) reported@RogersHelps All 3 boxes delivering the same sketchy service.
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Justin Jaster (@justin_jaster) reported@RogersHelps I have yet to hear back from you after providing proof (images). Also, rogers is no longer taking calls due to call volume. Please don't tell me this is a localized problem when it isn't. I also want my lost productivity time compensated
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yeah right (@maiti65) reported@RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service
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Bill St. Arnaud (@BillStarnaud) reported@RogersHelps It’s almost impossible to get through to wireless tech support. Twitter is much more responsive. I guess I will have to switch to Starlink - too bad. Rogers was great for a while
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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White Morpheus (@_slime_man) reported@RogersHelps Following these steps didn't seem to fix the issues on my phone or my friend's phone, which is funny cause that would lead me to believe there's a service disruption that isn't listed on your website. Some transparency would be good on that imo
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y- James (@james161723) reported@Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic
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tonich (@tonich50244573) reported@RogersHelps on hold for over 2 hours. I will be filing a formal complaint with the CCTS
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Bill St. Arnaud (@BillStarnaud) reported@RogersHelps For the first year RF signal from C8689 was rock solid - 4 bars on various phones, Nokia last mile, etc. Now RF signal fluctuates about every 10 minutes. I have clear LOS to tower about 1 km away. Neighbours reporting the same problem
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danishh (@thereal_danishh) reported@RogersHelps cable Internet and mobile data down in South Ottawa. Outage map shows nothing. Thankfully my work phone is Bell so I can send this message. Any ETA on service resumption?
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90's **** (@GregoryJhae) reported@ahmadbabar @RogersHelps How about in barrhaven still down?
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Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported@RogersHelps Hi Eric, please share your email ID to avoid any privacy issues.
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telasalfonso (@tuputocreador) reported@Rogers your customer service is so confusing I've been on hold for more than 1 hour waiting for an agent to help me out, then I went to your website and the help chat says that you're talking with one person, but when they text you are three different names. How come?
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Greg MacEachern (@gmacofglebe) reportedOutage page not loading according to Reddit (also me too) @RogersHelps
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Sophie (@sophie_everine) reported@FidoSolutions @MattGalbino @RogersHelps It’s been down since 7am. Please give update!!!
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Robert Hunt (@mrhunt66) reported@RogersHelps is there an issue with Roger’s in St. John’s? My cable isn’t working
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Mondoggg (@mondoggg) reported@RogersHelps Your lookup page is down as well as your service
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Suresh (@suresh__cp) reported@RogersHelps Home services, looks like it’s outage
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Craig DeCraene (@CraigDeCraene) reported@RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story