Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Barrie, Markham, Edmonton, Toronto, Calgary, Vancouver, Oakville, Whitby, Mississauga, Richmond Hill, London, Nepean, Oshawa, Surrey and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Barrie |
TV | |
| Markham |
Internet | |
| Edmonton |
Wi-fi | |
| Toronto |
Internet | |
| Edmonton |
Internet | |
| Calgary |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Vlad Malik 🇨🇦 🇺🇦
(@VladMalik) reported
@RogersHelps Good service from your reps. Small request: I wish reps let customers go faster. There is no need for recap, nor for facts/tips irrelevant to the call, nor the long thank you for choosing and I hope etc etc. I'd be grateful to just say thank you, bye, and hang up.
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Alicia Seifert
(@loveripplecoach) reported
@RogersHelps Is there a connection issue in Mississauga right now?
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JS
(@msjs2021) reported
@Rogers is unreliable, expensive, and has horrible customer service. @BellMediaPR is also expensive and clearly questionable in their intentions. What options do consumers have in Canada for service when these 2 monopolies have lost public support? 🤔
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Sevtap Savas, PhD
(@savaslab) reported
@RogersHelps thank you Please also share how frustrated I am with the unreliable services and how seriously I am planning to change the service provider as soon as my phone line works without a disruption, of course my 1st day in the conference is ruined. Not acceptable
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Matt G
(@Jayslightning79) reported
What ******** is going on with Rogers ignite? The last 2 months it's been down at least 6 times for hours/days. Horrible at this point. @RogersHelps
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*
(@someonecredible) reported
@rogers please fix the wifi im working 😭
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sailesh naidu
(@naidu_sailesh) reported
@RogersHelps Today I had one of the worst experiences using your services. I recently lost my job and couldn’t make the payment on time and you suspended my account. I contacted you asking for time till 15th of this month but your agent was adamant of me making the payment.
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Poisonslash
(@PoisonslashX) reported
@RogersHelps This being only a month after the previous outage that affected the entire country.
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Tim
(@timteezee) reported
@RogersHelps is internet down in Kitchener? Outage map is showing red, but some people say they have wifi. Can we get an update?
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Rayzor Ray
(@ThatRayzorRay) reported
@Rogers I'm not even connected rn. Rogers internet is the worst.
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EK@m
(@ekam0191) reported
@zachrknowles Yup it’s going on and off every 5min can’t bcz games don’t work bcz of packet lose its almost more than a day same problem @Rogers
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EK@m
(@ekam0191) reported
Hey @Rogers can your internet work more then 5 min it’s going on and off from yesterday in brampton can I’m using my mobile internet to work is anyone gonna look upto this problem or not let us know
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EK@m
(@ekam0191) reported
@Rogers I’m getting packet loss and slow internet but when I check connection status it looks fine but it’s very frustrating can’t stream can’t play games please fix this in Brampton L6R 1X6 our neighbours already changed to bell seems like we gonna also change
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Alicia Seifert
(@loveripplecoach) reported
@RogersHelps I’ve actually received an email that there is a service outage.
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Jasmin
(@jassheba) reported
@RogersHelps DOWN AGAIN????? My internet and tv are not working!!! What the hell is going on
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Scott Starra
(@awineguy) reported
@RogersHelps The internet is out at my Waterloo business again today. This is the second time in 2 weeks in this area. I also had an outage at my Kitchener clinic last week. This is not acceptable! Why does this keep happening? #leastreliablenetwork
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Om
(@1313omi) reported
@Rogers every month overcharged.Spending lot of time with customer care to explain things. 13 July 2022,contacted roger n it promised that credit be adjusted in next bill.But never processed again get extra bill this month.Spent again lot time with roger care.Not satisfied at all
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Zach
(@zachrknowles) reported
@ekam0191 @Rogers I think thats just how rogers works sometimes, my problem turned out to be a careless construction company not checking to see if there was a rogers line where they we digging and knocked out the whole neighbourhood for the whole morning.
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elcor_parkour
(@ElcorParkour) reported
@LockeKevin @RogersHelps @Bell I was with Bell for years before switching to Rogers. It was crap.
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M
(@RedEdison) reported
@RogersHelps why am i getting threatening emails about my service when I called the other day to explain the delay, that my mother died & that I don't get paid until Friday. Your guy assured me it was fine. Apparently he was wrong?
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2creamplease
(@2creamplease) reported
@Rogers Why are you down again today?
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Pranit Trivedi
(@pranittrivedi) reported
@RogersHelps how is it that just a few weeks after the massive outage, I'm experiencing my internet cutting out every few minutes? Can y'all sort this out
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Jahangir Sartaj, MD, MPH, MSc.
(@JahangirSartaj) reported
@RogersBiz Sucks. IMPROVE your customer service. It’s pathetic.
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Jen
(@Jjenld) reported
@RogersHelps what is going on with your internet service today? It has cut out 3 times already.
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Sevtap Savas, PhD
(@savaslab) reported
Attending a virtual conference and @rogers once again sends its first of many daily text that there is a service disruption in my area The worst service provider ever
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Avinash Persaud
(@OGabernathy) reported
@RogersHelps We do not mean anything to you, you don't care about the poor service we are experiencing. I have already canceled my residential services and wish I could cancel my wireless services because you are not providing what you promised...
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Slo B
(@SloBtweets) reported
@Supermathie @CRTCeng @Rogers Oh oh. GREy being targeted for termination on _that_ oligopoly’s network now too?!
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Poisonslash
(@PoisonslashX) reported
@RogersHelps Internet has been down for 16 hours now with no text/email notifications going out. Is there any ETA for a fix in the K2J area? No connectivity, unable to work or anything since around 8:30 PM last night. Forcing me to use all my data and the cycle just reset...
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Avinash Persaud
(@OGabernathy) reported
@RogersHelps Rogers, your service has been terrible since the outage on July 8th, I have opened several tickets, C17865687, C178811264, C179497829, C179822928 and C179820044 now and none of them have ever been resolved. You don't care about your customers and what we have to say.
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Avinash Persaud
(@OGabernathy) reported
@MrSebbo @RogersHelps I have been experiencing the same problems and they keep telling me it's not their network...