Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 30: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Vancouver, Toronto, Victoria, Calgary, Richmond, Surrey, Lethbridge, Edmonton, Burnaby, Brampton, Delta, Scarborough, Richmond Hill and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa |
Phone | |
| Toronto |
Internet | |
| Mississauga |
Internet | |
| Vancouver |
Internet | |
| Toronto |
Internet | |
| Victoria |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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UrbanBoyToronto
(@urbanboytoronto) reported
@RogersHelps Gladl I moved after the outage
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Sam Kelley 🇨🇦
(@Exhempshun) reported
@RogersHelps @Rogers Living in Halifax and I have cell data. Not everyone will be affected by outages, so it would be appreciated if people could stop generalizing. There is signal, maybe just not in your specific location.
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abby
(@abbyfreedom387) reported
@AboutRogers @Rogers Can you fix my home internet!! Instead of not talking bout it
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Amy Spurway
(@AmyLSpurway) reported
@RogersHelps Any idea when customers in NS can expect network to be reliably operational? Driving around trying to get some bars!
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Ohshit
(@OntheMug01) reported
@Rogers Yes, is this where I sign up for Bell services. It's because Rogers isn't reliable in Oshawa anymore. Overly expensive, underperformed, they can't even keep their promise to be the most reliable network. 🙄
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jamie sawler
(@jsaw81) reported
@RogersHelps If be nice if we had service
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Sam Kelley 🇨🇦
(@Exhempshun) reported
@AboutRogers @Rogers More details would be good. Define "eligible customer".
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K.Greta🌻
(@kg_nielsen) reported
@AboutRogers @Rogers @redcrosscanada That’s wonderful you’re doing that. Is service currently down in Charlottetown? I can’t get though to my sister. I’m calling from NB.
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Ashtray Money
(@AshtrayMoney) reported
@RogersHelps you boy are clowns. Sorry to be crude but just down right utter clowns.
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Bobbi
(@BDNHM) reported
@Rogers WTF Rogers?! We had a hurricane, Bell works, Telus works. In emergency situations, Rogers Communications fails every time. You gave us an extra 50GB that we can't even access?! I'm so done with this pathetic company. Coming your way @telus @nsgov needs to be on this.
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Mich
(@mishel24) reported
@Rogers not only is the network not working in Halifax, Rogers, unlike Bell and Virgin, offered no extra data for customers they scammed me out of $20 for extra data this morning on a network that.. once again.. is not working. I think I’m done now.
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(E)(R)(I)(K)
(@ehoeve) reported
@RogersHelps Calls WITHIN CANADA should always be local calls...there should never be a charge for it...just fyi
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commonperson
(@commonperson) reported
@RogersHelps still on hold they are transferring me again. A+ customer service, that was sarcasm btw.
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Blitz Tarot
(@blitz_tarot) reported
@Rogers Why is my internet down... AGAIN?????????
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Jennifer Sheppard
(@JenniferTheshep) reported
@RogersHelps Hamilton Ontario no hurricane but no service face time I message again
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Leroy
(@coL_Horizon) reported
@RogersHelps Why is my internet down in SW ontario....
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Shawne Ferguson
(@ShawneFerguson2) reported
@RogersHelps Rogers sucks
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Darren Blois
(@darrenblois1) reported
@RogersHelps I’d be happier if you could just restore our cable/internet/home phone service (Moncton West End).
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The World Is Square 🇺🇦
(@TheWorldIsSqua1) reported
@RogersHelps Surprise, surprise. Rogers services are down again. Are you going to drop 911 calls again while people die?
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Masi
(@Masi277865451) reported
@Rogers @theweeknd @WFP The people of Iran have been cut off from the internet as world leaders gather at the United Nations. Please be their voice please 🙏🏻 Iranian people need help 🙏🏻 Please see the hashtags below and be their voice 🙏🏻#mahsa_amini #مهساامینی
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f@hguvS0ckz
(@fhguvS0ckz1) reported
@RogersBiz @caliber_comms Rogers is an awful company and the CRTC should be defunded.
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Erin Smith
(@smithvicar) reported
@RogersHelps That’s no good if they have no service (and not what I asked). I asked you to publicly announce that there are Rogers outages in areas affected by the hurricane so friends and family are aware they may not be able to reach loved ones.
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Pooyadaie
(@Pooyadaie) reported
@Rogers Worst custimer service by far compared to other internet providers. Waiting on the line for 1:30hrs and still no one to answer my call. Played all their muzics for me and still waiting.....
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Rocketeer Randy
(@RocketeerRandy) reported
@rogers phone companies are giving free, additional data to customers across the country… what do you do? Network outage, silence.
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TheKnittyKittty
(@_TheKnittyKitty) reported
@RogersHelps But what if your customer doesn't own a cell phone? Neither of my parents have cells, only the phone phone/ignite/tv package
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Jordan Steele
(@jordan26steele) reported
@RogersHelps Eligible customers? What a ******* sham for a service provider you are. I knew this 15 years ago employed by you hacks.
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Scott Sancton
(@scottsancton) reported
@RogersHelps full bars LTE on my phone but no service!! #hurricanFiona #Halifax
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Nathaniel Steeves
(@NSteeves) reported
@RogersHelps Still no service in the north end of Moncton yet we haven’t lost power…
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Melanie R.E. Wildman 🇨🇦🇺🇦
(@melaniepeppin) reported
@Rogers you are grossly irresponsible. Using @eastlink hotspot bc your entire system is down. I cannot reach my mother, cannot call 911 if needed bc you prioritize profits over critical services. Over 17 years w you, both personal & business. We are leaving. #fiona
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commonperson
(@commonperson) reported
@RogersHelps you know what would be nice? Calling into your help desk when you loose a package and try and charge me 500 and not being transfered over and over and being on hold for an hour. #rogers