Rogers Outage

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Rogers problems in the last 24 hours

Rogers Outage Chart

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (65.84%)
  • TV (14.16%)
  • Wi-fi (6.80%)
  • Total Blackout (4.77%)
  • E-mail (4.74%)
  • Phone (3.68%)

Rogers Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • _thinkingryan_ Coach (@_thinkingryan_) reported

    @Rogers if I am going to be in your mailing region, the least you tools could do is bring your damn internet to me. You literally tell me about all the speed that I cannot access. Figure it out bud

  • HazerGod Hazer (@HazerGod) reported

    @RogersHelps why do I timeout so much playing video games like pls help so unstable legit

  • aeroplanext Mark Alexander (@aeroplanext) reported

    @KORichardson @cjrutty @RogersHelps @SpaceChannel Interesting. Maybe it’s just their cable service. I watched it live, but friends of mine recorded it, and they only got an hour. Even the replay at 1am has it only listed as 1 hour on their cable guide.

  • wickedfntv mal wicked (@wickedfntv) reported

    @RogersHelps @sotthes @RogersHelps 200 download and 20 download and I live in town and I get 90 ping.. but my grandma on Bell that gets 7 down 1 up gets 35 ping when she is farther away from the servers I'm connecting to and lives in the middle of nowhere's. Literally the worst internet ever.

  • Icasaur2 Ivana✨ (@Icasaur2) reported

    **** u idiots. Why do I pay for high speed internet and get ****** no connection. You guys are criminals. @rogers

  • Tweety_Ali_ Ali (in Wonderland) (@Tweety_Ali_) reported

    45 rass minutes and my issue isn’t resolve plus I’m on hold because the manager on duty refuses to do his/her job! what in the hell is this @RogersHelps

  • Tweety_Ali_ Ali (in Wonderland) (@Tweety_Ali_) reported

    @Bell_Support what are your cable and phone rates because @RogersHelps is the absolute worst!

  • Tweety_Ali_ Ali (in Wonderland) (@Tweety_Ali_) reported

    @RogersHelps THE WORST CUSTOMER SERVICE! Every service shall be moved!

  • SeamusX Michael G (@SeamusX) reported

    @RogersHelps worst customer service ever. Lied to by dispatch TWICE today saying tech was on his way. Never came.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV

  • antoinette6ix Antoinette (@antoinette6ix) reported

    @Rogers @DarkGable26 @SidhuDP @MapleLeafs Hi @Rogers I have been a loyal customer for 15 years can I get one too. Maybe my lucky day

  • CandaceMelaniee Candace A (@CandaceMelaniee) reported

    @nataliexo @RogersHelps Guess they can’t help lol

  • MrHeydu Mrheydu (@MrHeydu) reported

    @RogersHelps hey guys. I'm in the states and my phone is for some reason not connecting to a network. Everything is turned on roaming wise though

  • MonarxE MonarX Ent E (@MonarxE) reported

    @rogers Canada cell and internet cable service don’t make me have to walk into your place of work so I can get rid of the fools your hR hired to scam old clients account no longer in services next will be a law team to start a investigation on roger operation

  • oluwaseyiolarot Oluwaseyi Olarotimi (@oluwaseyiolarot) reported

    @Rogers Very bad service and money handling. I got charged twice this morning when I was paying my bill and there’s nobody to fix it. I’ve been trying to fix it since 7am and now I’m told I have to wait 2-3business days. @RogersHelps @rogers

  • oluwaseyiolarot Oluwaseyi Olarotimi (@oluwaseyiolarot) reported

    @Rogers Very bad service and money handling. I got charged twice this morning when I was paying my bill and there’s nobody to fix it. I’ve been trying to fix it since 7am and now I’m told I have to wait 2-3business days.

  • queenidog Queenidog (@queenidog) reported

    @Rogers Once again Rogers has found a way to piss me off so much I want to change carriers. Another 20 minutes wasted on a chat line, then tech says he can't help me. "phone someone else". Boy that's great coming from a comm company.

  • CaptinSabapathy Captin Sabapathy (@CaptinSabapathy) reported

    @RogersHelps #easywayout Worst Customer Service. @rogerrwireless @Rogers Suck @ Customer Service.

  • janecbartush Jane Bartush (@janecbartush) reported

    Extremely disappointed with @RogersHelps internet service in the Beaches - the internet has gone down over 50 times a day today, and on average 32 times per day. #goodbyeRogers

  • SMCADMAN Sari ✍🏼 (@SMCADMAN) reported

    @PublicMobile Just wondering because @RogersHelps bilks me out of about $125 p/month and forces me to have 4 gigs (which I never even go over a gig with) just to have more talk time. Every. Month.

  • crazyindapeg Scott (@crazyindapeg) reported

    @RogersHelps I'm not receiving all my text messages. Is there an issue with texts. Apparently this has been going on for days.

  • KasindraMaharaj Kasindra Maharaj (@KasindraMaharaj) reported

    @Rogers @RogersHelps I find it completely disrespectful for you messed up my account and have me waste my time to repeatedly contact you to fix the problem.

  • MagaNorth Pete E 🚂 (@MagaNorth) reported

    @RogersHelps Thanks for responding, it shows great customer service. I will pass on the offer though.

  • nikkib12 Nikki B (@nikkib12) reported

    @RogersHelps I sent a DM too but no luck yet! Teams came to randomly replace cables in the neighbourhood - internet worked fine before - now no service! Help undo the “fix” pls!!!

  • DJ_DTM DJDTM ~ PSVR PRO (@DJ_DTM) reported

    After 14 years of paying outrageous bills for slow and unreliable service with @RogersBiz I finally dumped @RogersHelps and have moved over to @CarryTelecom :) No more slow internet, no more unexplained loss of Internet for days and no more throttling! Bye Bye @RogersMediaPR 🖕

  • koukoupuffs The peacock shall strut! (@koukoupuffs) reported

    @RogersHelps Hello! I'm looking to get in contact with someone regarding a billing issue.

  • Smeecogg Chris Smeets (@Smeecogg) reported

    @RogersHelps I appreciate a response. Issue is being told one thing on phone and another thing in store. All in all not recieving any help at all. Hopefully my file states all services will be cancelled come contract end January next year. Again sad! Been customer 20+ yrs

  • TanishaCherry Tanisha Cherry (@TanishaCherry) reported

    I'm seriously considering switching from @RogersHelps . Every time I contact them recently it's an obstacle. I'm trying to use the live chat to speak to a representative about my account and i'm already signed in to my rogers account, it ask me to sign in, I do again only for it

  • Smeecogg Chris Smeets (@Smeecogg) reported

    @RogersHelps please allow your customer service representatives to actually help customers instead of just apologizing.

  • Smeecogg Chris Smeets (@Smeecogg) reported

    @RogersHelps Feel the need to bring to your attention that your customer service is horrible. I've been getting run around on a warranty from you. No help. Google is fixing this phone no issues. Funny cause I thought I was a Rogers customer not a Google customer. Sad really!

  • Milka_Ran Milka Randjelovic (@Milka_Ran) reported from Mississauga, Ontario

    @RogersHelps having full bars but zero connection. My 5G just wont even connect. Not to mention that cable is not good. But the bigger problem is that I work from home and am currently having to hotspot off my mobile device. Ive already reported this issue this week.

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps you for any ongoing needs we have, such as cellular services. You (your company) can either find a way to fix this and get back to me with solutions, or not... I don't give a **** anymore.

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps You seem to be under the impression I care enough about your company to try to help you solve these problems to make me happy. Your company has pissed me off so much that in a short while, not only will we be cancelling the rest of our account, but we also won't be considering

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps I don't care what went wrong. That's part of what companies like yours fail to grasp. Your internal problems, should not be problems for your customers to solve. I don't give a shit what policies, or procedures or scripts you have or use, the organization behind it, who does or

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps So... SOLVE these issues... HERE, PUBLICLY.

  • yitzhakcohen8 yitzhak cohen (@yitzhakcohen8) reported

    @RogersMediaPR @RogersHelps Huh ,by curiosity I check you bill today from my Junk mail ,it say $ 488 ,00 hahaha , 2 years ago when Bell finish installing fibre optic in our building I call Rogers support to cancel my services , I offer a good offer & decided to stay ,1/3

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps it had to wait until I was capable of doing it myself... in the meantime, our bill got higher still... Because you don't give a shit. Then... when I do finally get to where I call in, I get told that by cancelling some of my services, I will be removed from 'packages' and my

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps Then, as our bill keeps getting higher and higher because I am on a disability pension, we decided to cancel parts of our service... MONTHS ago. Because your company 'lost' whatever notes you make when I tell you to let my wife talk to you, you wouldn't let her cancel them and

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps can speak for me on issues about them. I did this with your company TWICE now... and once again, I got, "sorry there are no recent notes on your account indicating anyone else can speak on it". Because to you, my disability doesn't matter.

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps every time I asked about it, I was given a different excuse until I told you to shove it up your ass. For WEEKS. Next issue is that due to my disabilities I cannot communicate effectively over the telephone, so I specifically get my wife added to my accounts as someone who

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps Individuals do not matter to your company, only the bottom line does, You prove that daily. Especially by the fact that your company spends money to pay people like you, to try to blow smoke up people's asses when they publicly complain rather than fixing the problems.

  • THCrinstam Tom Crinstam (@THCrinstam) reported

    @RogersHelps You don't get a free pass @Rogers @RogersHelps on any of this. You can either find a way to fix the problems with your company and a way to prove to me that you have, or you can shove your company so far up your ass, you choke on it.

  • CanadianUnikorn z - Aurora bulbasauris (@CanadianUnikorn) reported from Calgary, Alberta

    @RogersHelps Intermittently on occasion, or sometimes in certain places, but never this long and everywhere

  • JustCanadianGal Old Woman’s Chair (@JustCanadianGal) reported

    Is @Rogers outage or my net or the social media sites or the update middle night. Plain not working.

  • doctorboss Shawn Cole (@doctorboss) reported

    @JeffBlundell_TV @Sportsnet @Rogers r/nhlstreams never lets me down like Rogers.

  • thetweetor The Tweetor (@thetweetor) reported

    DO NOT SWITCH TO @Rogers IgniteTV. Its an absolute joke. They’ve been having PVR playback issues during primetime for months and haven’t fixed a thing. Now trying and watch a recorded playoff game and it’s like stop motion (Wallace & Gromit quality). Live TV works fine.

  • EvanBoris Evan Boris (@EvanBoris) reported

    @Rogers currently I'm trying to work from home, after a hard day I've got one last thing to do, and yes! Once again the internet is about as slow as dial up. And this is supposed to be the premium package, the link for having f%c÷ed up internet since day one! Figure it out!

  • JDuce452 Jamie Duce (@JDuce452) reported

    @NINK @VMediaTV @Rogers I was with @TekSavvyBuzz before joining VMedia. Never heard of acanac or zazeen

  • stevekroeker Steve Kroeker (@stevekroeker) reported

    @BrettLandry @RogersHelps @Rogers I get those too. I wondered if the Chinese visa service sold my cell number.

  • hoomoose1337 Jmlb (@hoomoose1337) reported

    @gepeto42 @Rogers Not even sure how 5g can help with any of those but maybe the no car accident one lol

  • DeMotta ChrisDeMotta (@DeMotta) reported

    How bad is my @Rogers ignite. Real bad real real bad

  • DeMotta ChrisDeMotta (@DeMotta) reported

    @rogers every sporting event, tv show and recorded show lags and volume goes. Thank you @Rogers for this awful tv service

  • zito8888 Val (@zito8888) reported

    @cogeco @TiVo upgrade is NOT working on my recorded shows. It records fine but to view them I had to reboot three times before I gave up and now I’m having the same issue again tonight. I’m definitely going to shop around with your competitors tomorrow @Rogers and @BellFibe

  • DJRaz_Music Raz_Music (@DJRaz_Music) reported

    @jwestlake74 no service for almost 10 hrs for me. Agreed about time :d @MyClothesOn @Rogers

  • JohnnyKanuk Johnny Kanuk (@JohnnyKanuk) reported

    Lived in the same house for almost 13 years, had Rogers internet that entire time. Never had an issue. Last week I noticed they were in the neighborhood I received messages they were updating. Well now all this week my internet has been down more than up. Good job @Rogers

  • SanCal San Cal (@SanCal) reported

    @RogersHelps You also appreciated my feedback a year ago when I had the exact same issue, and yet here we are again. Same problems, same awful service.

  • JAlzner J. Alzner (@JAlzner) reported

    @RogersHelps what's up with the slow internet in the *** 2J0 are. I can't load a single page. Took almost 5 minutes for twitter to load!

  • bull_air Blair (@bull_air) reported

    @6BlackGoldBlue @RogersHelps @VMediaTV Complete bullshit @VMediaTV. Sick of your outages and awful internet “service”.

  • bull_air Blair (@bull_air) reported

    @JDuce452 @VMediaTV @Rogers Same here. 7 hours down with @VMediaTV but neighbours with Rogers are fine. Ready to quit VM and try Bell.

  • JohnFurrToronto 🇨🇦 John Furr 🍁 (@JohnFurrToronto) reported

    @RogersHelps no worries I figured it out when internet went up and down and up and down again... after I rebooted everything... its on your end as I thought