Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (13%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Whitby, Mississauga, Calgary, Toronto, Richmond Hill, London, Oakville, Nepean, Oshawa, Surrey, Halifax, Montréal, Edmonton, St. Albert and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Whitby |
TV | |
| Mississauga |
Total Blackout | |
| Calgary |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Minion
(@MinionMania18) reported
@FidoSolutions That does seem a bit unfortunate consider self-service is not even a possibility. Fido should re-examine this fee's application and only apply it to transaction that are self-serviceable. @RogersHelps @Rogers
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TRACEY G
(@cujoz66) reported
@virginmobilecan you ever going to answer when you're getting 5g or am I leaving after 19 years to go to @Rogers or @Bell no sense upgrading on virgin if no network to support phone
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Samira
(@samirabasir) reported
@RogersBiz I’ve been on hold, waiting to speak to an agent for 55+!minutes (and counting). this will be the 7th agent I have spoken/transferred to. spoke to 1st agent almost 2 hours ago. Any help would be more than appreciated. 🆘
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Joseph S.
(@WellPunk8) reported
@zombiecrush @Rogers @RogersHelps hmmmmm... this did used to happen to me as well, but it either stopped or I stopped noticing... either way, call me sometime, maybe I can trouble shoot with you.
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Todd Kimball .
(@tckimball) reported
@Rogers I have an old samsung s7 that is locked to Roger's. Can I get a network unlock code without going to a store?
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Michael Nguyen
(@MichaelNguyen__) reported
@RogersHelps @Rogers why is your customer service so bad?! I can't even be transferred to the right department...
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Fran Minnoch
(@paul_minnoch) reported
Come on @Rogers and @ShawDirect! I just want to watch the Blue Jays. My satellite is intermittent (like 3 seconds at a time!) and my $400/mo mobile internet (the ONLY service available here) won't stream. Fix this!!!
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Samira
(@samirabasir) reported
@RogersHelps I’ve been on hold, waiting to speak to an agent for 55+!minutes (and counting). this will be the 7th agent I have spoken/transferred to. spoke to 1st agent almost 2 hours ago. Any help would be more than appreciated. 🆘
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ᴮᴱAilee⁷🧈💛 JJK1 + KTH1 IS COMING💜💚
(@Ailee1292) reported
@Stephi21 @Rogers Omg that's awful 😱
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Michael Nguyen
(@MichaelNguyen__) reported
PSA, don't use @Rogers!! Worst customer service I've ever had in my life #cancel
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Tracheal
(@Trachealx) reported
Looks like it was network related. @Rogers blocked certain websites again. Had to eff with the router.
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LittleKing
(@aemiinence) reported
@RogersHelps Suddenly lost Data service. I can still make calls etc and have full bars. Was working fine yesterday. Restarted phone 3 times. Is there a problem on your end?
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Filipe Freire
(@filipe_freire12) reported
@RogersHelps internet is down once again in Mississauga. Last week it went down 3 times.. now it’s down again.. what’s going on???
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kev
(@kevinisannoying) reported
@Rogers you’re actually a ******* garbage company lmao idk how you guys even function I bet your own CEO don’t even use your services because he wished he was the CEO of Bell instead.
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kev
(@kevinisannoying) reported
@Rogers you’re a ******* garbage company
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Steven G. Griffiths
(@X0S0ME) reported
@Rogers You have cut off my land lijne telephone for over 24 hours; and your on-line technical help is worthless--this is not stress free, you muppets.
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Adam Nixon
(@adamnixon1987) reported
Are you ******* kidding me @Rogers in the middle of #UFC263 that I just paid $65.00 for and my damn Wifi goes out.@RogersHelps 😡😡😡
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TRACEY G
(@cujoz66) reported
@VMCcare you ever going to answer when you're getting 5g or am I leaving after 19 years to go to @Rogers or @Bell no sense upgrading on virgin if no network to support phone
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Eternum Digital Art
(@EternumA) reported
@Rogers I figured out your scam. You provide free Tablets but assign a phone number to it. When you switch carriers you maintain the line and charge it to the secondary Tablet line. It's even in the contract that if you switch... that's terrible how you do this to your customers.
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Michael Nguyen
(@MichaelNguyen__) reported
@Rogers @RogersBiz @RogersMediaPR why is it so hard to talk to the right department to cancel your service. #worstcustomerservice
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Samira
(@samirabasir) reported
Spent 2 hours on hold with @RogersBiz @RogersHelps, which is a good chunk of my Saturday evening. Beyond disappointed by the lack of service provided. I understand agents are busy.... but to be told all I can do is wait and then be disconnected. Absolutely ridiculous.
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Canadian Girl 🇨🇦
(@julesiscanadian) reported
@Rogers @rogerssupports What is going on with the TV audio signal in Angus, ON. It is cutting in and out...makes in really difficult to watch.
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baeden
(@yaboijaeds) reported
@RogersHelps sir my internet is down and a man like me has work
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just a fat ***** looking for a sugar daddy
(@ErinGoneBraless) reported
Bless @Rogers customer service reps for helping with my payment arrangements while I sobbed hysterically on the phone. Uncomfortable for everyone involved but I’ve never been more thankful 😭
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ResistanceYT
(@Resistance_YT) reported
ffs @RogersHelps fix your ****
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Chad Perrin
(@ChadPerrin) reported
NE1 else having problems with @Rogers #Ignite #Internet in Newfoundland? Our system has been connecting and disconnecting to the internet for the past 24 hours
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Adam Swales
(@aswales18) reported
@RogersHelps have had no service since weds, 2 techs in area thurs fri fix others but not the other 10 on street, tech for 8-10 this am no show no call nothing about to toss this rogers crap out and never pay another cent so much for internet garentee
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Herlizza
(@HerlizzaM) reported
Hey @rogers why did it take 10 days, 2 online attempts, 3 phone calls and over 2 hours with 6 separate people to change to a service that was supposed to be easy to do on your site?
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kev
(@kevinisannoying) reported
@Rogers you’re actually a garbage company lmao idk how you guys can even function, your internet is so **** I bet not even your own damn CEO uses it.
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Tings
(@sckely) reported
@RogersHelps I need urgent help with modem issues please respond asap