Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kamloops, Montréal, Fort McMurray, Toronto, St. John's, Mississauga, Kelowna, Calgary, Surrey, Red Deer, Milton, Baden, Rexdale, Edmonton and Tilbury.
| City | Problem Type | Report Time |
|---|---|---|
 Kamloops |
Internet | |
| Montréal |
Internet | |
| Fort McMurray |
TV | |
| Toronto |
Wi-fi | |
| St. John's |
Internet | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Film Crab
(@realsebasn) reported
@Rogers I. NO! WE! demand a proper explanation and a proper apology for this massive inconvenience. By proper I mean something that is not the **** you've been spewing today. Not something you copy and paste. An actual heartfelt apology from the corporate scum that own Rogers
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e-damo
(@dgosper) reported
@globalnews @RogersHelps @globalnews Hey Rogers, I haven't had service all day....have you tried turning it OFF, waiting a few seconds, and then turning it ON again?
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Lone_Black_Wolf
(@king_green2020) reported
@teetwin We request recompense!!!!!! Why we should pay for a service that is down for hours??? @Rogers @RogersHelps #rogersoutage #rogers
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HerpaDerpaDoo 🇨🇦
(@DooHerpa) reported
It's amazing that considering how much @Rogers pillages Canadians for wireless service, you'd think they'd be able to solve a nation wide outage in less than 16 hours. Haven't had service on my phone or mobile hub since 2 AM for **** sake. It's now 5 PM.
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Pedro Gomes 🇨🇦🇵🇹
(@gomesp007) reported
@RogersHelps Not some.All of Rogers customers don’t have any wireless and voice services. I really hope Rogers will give everyone a kickback for this. The amount of businesses and individuals that rely on your service is insane. I haven’t even mentioned the ridiculous pricing for these.
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Karan
(@Karan17390237) reported
@wendykrichards @Rogers @RogersHelps I find it unbelievable how companies want to charge people for a service they didn’t use...for 15 hours now? People either want to be compensated or not charged for the time frame. As customers we should be the top priority.
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Jordan E.
(@JordanE96371417) reported
@RogersHelps “Some” wireless customers? It’s millions! Just say it how it is Rogers. It’s very unfortunate that Rogers doesn’t know the cause and also can’t give an update on when service will resume. A complete circus!
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Barbie 💕👑
(@Rebecka_brown08) reported
How is it 5pm and I still don’t have any kind of service!? @Rogers @RogersHelps
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Martin L
(@mlindgrin2000) reported
@Rogers whats going on with the network?
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Daniel Pratt
(@dan_pratt) reported
@rogers @rogershelps I've been without voice and data since I woke up this morning and it's severely limited my ability to perform my job from home. A 1-2hr outage is one thing, but an entire business day? Will you be issuing some form of a credit for impacted users?
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Ahmed
(@AhmedMayta) reported
@dashate24 @Rogers Nothing. This no cell service is annoying tho
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Napping until vaccinated 😷
(@NapsAndSarcasm) reported
@Purge321 @Rogers For me it's settings, mobile network. Then select my network, advanced options. The toggle is in there
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Faheem Bhanji
(@FaheemBhanji) reported
@RogersHelps When will this terrible service you offer be back up online. It’s been 7 hours already
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Danielle
(@Canadian_Girl_D) reported
@RogersHelps When are you going to fix the cell phones!? It’s been since 1am??
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Debra Burton
(@dlburton) reported
I wonder how many people are not receiving their immunization invite today (via text) due to the @Rogers outage? Or how many have become eligible today but are not able to phone to make their appointment?#rogersdown #COVIDbc
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BB
(@must_love_dogss) reported
@RogersHelps What is the problem and when will it be fixed?
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Tonya Medeiros
(@Tonyacpink) reported
@RogersHelps Where's the update @RogersHelps , you know how widespread this is and how significant it is when many people are trying to work from home. AT THE VERY LEAST you need to keep your customers informed of what the issue is and the ETA of the fix. This is not acceptable!
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Caitlin
(@caitlinjannelle) reported
@RogersHelps An email from @Fidomobile @FidoSolutions would have been extremely helpful and would have saved me hours of troubleshooting my phone's lack of cellular service.
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Brad of Sacrifice
(@BradSeed) reported
Roger this, roger that. How about @Rogers fixes their cell phone service?!
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Olivia May
(@oliviaamj) reported
Welp, I am immune compromised and work from home but can’t without my phone and I am on the West Coast and @Rogers has been down all day. 🙄
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Rusty Shackleford
(@RustySh57771222) reported
@RogersHelps How do you not have a backup network of some kind in 2021? Cost me a days pay today. Cancelling my Roger's. Pathetic. Hello Bell!
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WetRentals
(@thewetrentals) reported
@RogersHelps We use your services to track our assets, answer customer calls, log in to all our software (2fa) and as company phones to communicate with our employees. We have not been able to do any of this rendering our company useless. We will NOT pay for our bill. Lawyers Agree. DM 2 Join
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💅🏽🐐
(@mishadecruz) reported
@Rogers your customer service is absolutely ****.
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Thomas Snow
(@realsnowshady) reported
@Rogers @RogersHelps A whole day without service? This is truly unacceptable @Rogers
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Thevabalan Sitham
(@ThevabalanS) reported
@RogersHelps @Rogers Who wants your apologize we want compensation for the loss and trouble we have went through
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Brandon Walker
(@brandokalrisian) reported
@RogersHelps 18 hrs isn't enough time to fix this issue? What's really going on? Can your millions of users have some sort of transparency?
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Nadia
(@NadiaFeerasta) reported
@RogersHelps @RogersHelps Total fail!
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chuck
(@chuck97222551) reported
@Rogers @GShah2 @JJerry95 Calgary, still have zero service.
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teddybear0624
(@teddybear0624) reported
@Rogers better be giving out credits for service...this is almost all day now
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William Falshaw
(@wfalshaw) reported
@RogersHelps hey, have you tried unplugging the network, waiting 20 seconds and then plugging it back in?