Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Courtenay, Montréal, Lloydminster, Oshawa, Abbotsford, Guelph, Newmarket, Scarborough, Brampton, Vancouver, Calgary, Mississauga, Waterloo, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
|
Courtenay
|
TV | 3 hours ago |
|
Montréal
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Liza (Leeza) (@MendoncaLiza) reported@RogersHelps Same problem today. I wonder if it has anything to do with the 3 Bell vehicles parked outside yesterday. Is it possible the work they are doing is effecting my service?
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Aileen O (@AileenMAO) reported@RogersHelps @Sportsnet Last response I got was "contact sportsnet. Its their issue". Awesome. Way to go guys.
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Adam (@A98698937) reported@RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???
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BeyondOldfashioned (@Karen22912) reportedSooooo….. more on this, the info that I could find indicates a @Rogers tech support worker in Morocco earns $500-$700 U.S. per month, more if they have more specialized skills- Does Rogers have difficulty finding Canadians to do this work?
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big_fan2019 (@big_fan2019) reportedYour chat agents are rude and disrespectful towards somebody with special needs. I was transferred several times today to different departments. None of them could help me. @RogersHelps
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Monica (@M0nicafor3ver) reported@Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.
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Felix (@Felix_Cat7) reported@EdmontonOilers @Rogers @RogersPlace Few people fathomed losing to the Ducks… People were licking their chops when the Oilers got home ice advantage against the Ducks! Could be worse, they could be down 0-3…
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Ex boyfriend🤽🏽♂️ (@corbykafui) reported@RogersHelps i don’t know i called the customer service number showed them everything, i didn’t even know there’s a win back team and customer care. They are supposed to tell me the difference not otherwise
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Chris P Bacon (@pozpiggy86) reported@Rogers Yes. My service is still down and according to your website, it is an outage in my area that has gone on for almost a full 24 hours now. Your tech support has submitted a ticket yesterday, but no response has been received yet.
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│Greg│³ (@gmg1968) reportedCould @Sportsnet get a better camera angles down the lines @Rogers center. Really getting tired of having to guess if #BlueJays hits are fair or foul in the corner. It's their home building for God sakes.
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A very Unbiased Leaf Fan (@PhilSwifty2) reported@MapleLeafs @Rogers This franchise, these players, and the people all within don’t deserve a class act like Joe and all the fan support. 44 years and couldn’t provide a cup call or anything relatively close. One of the most wealthy organizations ran as a clown show for a majority of it. Embarrassing
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SC (@frgoalie) reported@RogersHelps there has been an outage in East Gwillimbury, ON for several hours (12+ hours) when will service be restored and will we be compensated for the loss of service time?
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Chris P Bacon (@pozpiggy86) reported@RogersHelps 28 hours of no service, and only now has it just come back. How can I get a service credit from @Rogers for the down time?
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Marielle Taylor (@MissMJTaylor) reported@RogersHelps So those who have cottages or live near algonquin park are now outside your network? Never used to be an issue. So you no longer cover cottage country? I know others also say they have same issue. Bell has network fyi.
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gggladiator (@gggladiator1) reported@EdmontonOilers @Rogers @RogersPlace Game three was an embarrassment. I lost count of how many turnovers there were or how many other blatant errors the oilers made.
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hank ronson (@wiseguy_ocb) reported@idkallex @Rogers And I thought our Australian internet was **** dam
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Peter Young (@cy686phtsl) reported@RogersHelps Hi, I am writing to report an unauthorized change made to my account today. Earlier today, I called Rogers customer service to inquire about a temporary suspension for my wireless internet service.
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Ryan (@Brsrkr30835) reported@EdmontonOilers @Rogers @RogersPlace Jackson was a very bad hire. Good job Katz, you wasted 97.
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Lord Paws (@TheLordPaws) reported@Rogers stop being terrible
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tuart onkhouse (@onkhouse) reported@RogersHelps i cant find any info about my account or plan not even a welcome email how rude!
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Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported@TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.
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Lalala (@Lalala40426422) reported@Rogers hey rogers when are you going to start hiring agents who speak English as their first language so us Canadians can have good customer service again?! The service I received today is horrid. The amount I pay every month should warrant training CANADIANS. About to cancel!
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Les Knight (@KnightLes90454) reported@RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.
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Chris P Bacon (@pozpiggy86) reported@RogersHelps Troubleshooting won't help when my whole neighborhood is down.
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sposa (@yenta_girl) reported@RogersHelps It was but at 10:14 it shut down again....16:15 back on
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tuart onkhouse (@onkhouse) reported@RogersHelps login to what? i got a phone a number that trans to roger thats it no other ibfo
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.
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Les Knight (@KnightLes90454) reported@RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far
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WeTheNorth (@deeprathi) reported@Rogers The problem is that your network is having enough speed to browse that portal 😡 and it’s not today. It’s ever green. I loggged a ticket a year or so ago and is still open but no one bothered to even close the ticket ; leave aside resolve
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OG Mud bone (@BoneOg61674) reported@EdmontonOilers @Rogers @RogersPlace Mcdavid sucks