Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 16: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Oakville, Montmagny, Ottawa, Surrey, Vancouver, Toronto, Whitby, Thornhill, Calgary, Markham, Brampton, North York, Edmonton and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Oakville |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
TrailBlazer4204
(@trailblazer4204) reported
@RogersHelps Yah it only took 2 hours. Meanwhile your employees are pretending to be the CEO of Rogers. Great customer service. Think it's time you review all the call logs and start firing ppl. Not just giving a finger shake.
-
Doc Holliday
(@DocHoll45545343) reported
@RogersBiz @caliber_comms 12 gauge shotgun should fix them right up
-
Sherry Edmunds-Flett
(@LINCSocietyBC) reported
from
Mission, British Columbia
@RogersHelps i am so tired. yes reliable service a d equipment needed. on line over 5 hours last week alone trying to get this solved.
-
Just Jay
(@TheLetterJj) reported
@rogers has to be the worst internet company lmao . Does anyone else’s Rogers internet just randomly cut out cause I’m about to snap my router in half
-
Wael Haddara
(@WHaddaraMed) reported
The tech support @rogers can’t tell u when it will be fixed or what the problem is. Sound familiar???
-
chef leaning against a table staring
(@NewlineofBiznus) reported
@RogersHelps Please help I have no internet! How am I supposed to watch Ow2 porn!!!!!!😠bad service 0/10
-
Matthew
(@CorsiHockey) reported
@Rogers Ready to leave with another outage right now...
-
Unacceptable Elle Jaye Von Schnitzel
(@MERCEDEEZBENZZ) reported
@RogersBiz @caliber_comms We will switching back to Telus now with three accounts. This ad just confirmed what we already knew deep down that you as a company are untrustworthy. Biggest mistake we made was leaving Telus in the first place.
-
Peter Trickey
(@trickster20144) reported
@Rogers need some help
-
ScottoftheBruce
(@SierraMikeEcho) reported
@cideveloper @RogersHelps It’s ridiculous no cellular data here, no cellular voice, finally got through to 611, their messed up prompting system routes me to the Ignite TV department. The clown I get on phone purposely talks over me when I try to explain the issues. Going to Bell.
-
ScottoftheBruce
(@SierraMikeEcho) reported
@RogersHelps You have major problems in my area ALL THE TIME!
-
scarboro
(@scarboroking) reported
@RogersHelps Terrible internet issue for a month in my area and absolutely pathetic service. Numerous times tkts were closed without proper resolution. No choice but to look for other options.
-
ScottoftheBruce
(@SierraMikeEcho) reported
@RogersHelps What’s going on people, we having another outage across the country or what??
-
Ken Benson
(@kennybear72) reported
@RogersBiz @caliber_comms Your part of the problem rogers
-
Hey Stripes
(@HeyStripesVideo) reported
Honestly I’m shocked these tweets even loaded @rogers that is shockingly bad
-
Sudip
(@Sudip_Agartala) reported
@RogersHelps So Rogers is again down. What network upgrade you tried this time. #rogersoutage
-
chay
(@chayisonline) reported
@RogersHelps I’ve had no internet for 2+ days and every person on the phone has done nothing, fix it??
-
JD
(@jddynes) reported
@RogersHelps ok. Third year, maybe 4 I’ve had an E sim and you keep making me go into a physical store. Bell doesn’t. Get your act together and let me transfer my damn sim!!!
-
🇨🇦🇨🇦🇨🇦 I'M Not woke !!
(@NikonianChick) reported
@RogersBiz @caliber_comms rogers is a horrible company period !
-
Val
(@Val85960950) reported
@TheLetterJj @Rogers Yes. In Ottawa, all day. 5-10 sec long TOTAL internet dropouts every few min, intermittent longer outages with modem blinking red, and now Ignite TV doesn't work at all just in time for MLB playoffs. Don't bother with the DMs they accomplish nothing. And it's not your router.
-
Tracey Beltrano
(@BeltranoTracey) reported
@RogersHelps my internet is down. I can't find any information on what is going on. Insights would be appreciated. Thank you.
-
Joanne
(@arjoon79) reported
@RogersHelps That's extremely disappointing to hear. I'm shocked #rogers wouldn't renew its @bet contract. I watch the ch on a regular basis. I guess Black Entertainment Television isn't important to @Rogers. I'll have to rethink supporting a company that doesn't support my needs.
-
Kevin Stafford
(@staffordks) reported
@RogersBiz @caliber_comms Wasn't it the Rogers network that went down and basically shut down most of the country for a day? Why ******** should anyone trust you morons with their safety?
-
Alison
(@alisonstortz86) reported
@Rogers @Sportsnet fix your stupid app! Why does CC come on every single time?! Why have you not got @Roku yet?! Should not have to airplay your app to watch.
-
Darius Patel
(@cideveloper) reported
@SierraMikeEcho @RogersHelps Tweet after tweet and they keep saying its not an issue. "It's all isolated incidents" is going to be the standard response from now on.
-
ForeverYoung
(@CherylY14108593) reported
@RogersHelps Home internet is Rogers infrastructure third party provider. But tv and mobile are both direct from Rogers. How will you push that problem off on someone else?
-
Babytron
(@NewlineofBiznus) reported
@RogersHelps help
-
zee
(@ysvmin) reported
@reinasohos @Rogers NOOOO I SENSED THEY WERE FRIENDLY BC JANE GOT HURT BUT NEVER HOOKED 😭
-
Adam George
(@AdamGeorge8) reported
@RogersHelps one of your employees cancelled my cable while trying to cancel another service and now no one seems to know how to turn it back on. I sat on hold for 90 minutes tonight being transferred to different departments and then my call was dropped.
-
Sherry Edmunds-Flett
(@LINCSocietyBC) reported
from
Mission, British Columbia
not really happy with @Rogers for business. It has been over 3 weeks that i have been trying to get a new phone. now the 1 I was sent was broke. I need to get a new one & never used this one. Service & equipment suck.