Rogers Outage Report
Why is my Rogers service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 01: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Kitchener, Langley, Toronto, Halifax, Surrey, Vancouver, London, Scarborough, St. John's, Stittsville, Bathurst, Guelph, Dorval, Mississauga and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Toronto |
Internet | |
| Kitchener |
Internet | |
| Langley |
Wi-fi | |
| Toronto |
Phone | |
| Halifax |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Unknowinglyunknown
(@Unknowinglyunk6) reported
@RogersHelps Switching it back to lte is not working still
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Darrell Mast
(@darrellmast) reported
@Senturion @Rogers I am getting a signal in Cobourg, but not much of one.
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DB
(@BeaconForChaos) reported
@Sid_Seixeiro I love former sports doofuses turned halfwit opinionated newsmen, who look at @Rogers owning a major sports network, a 52,000 seat stadium, 1/3rd of Canada’s wireless customers, and 37.5% of Canada’s most valuable sports franchises, and think they can get priced out of anything.
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The Ⓥegan Writer 🌱
(@theveganeditor) reported
What is going on with service in Orillia @Rogers ?
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JustHeidi
(@Petunia22255042) reported
@RogersHelps Not just connection issues, which I THINK has been resolved. For now. But they had taken more money out of my account than expected. When I called, they explained because I never made any payments. I thought that what authorized payments were for😡
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Black Beast of Aaaarrgggh
(@aaaaaaarrgggh) reported
@RogersHelps is there an internet outage in the M4G area?
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A Sam
(@AlyssiaS) reported
@RogersHelps internet down.. again .. what is the issue this time ?
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yvonne armstrong
(@ycarmstrong) reported
@RogersHelps are you experiencing service disruption in Brooklin? Trying to teach online and there’s not wifi.
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tiny cat meow
(@DubdiddyD) reported
@RogersHelps Hey! Wondering if there's any atatus update on rogers cell service being down in the Vancouver area. Says I have no signal/ no sim all of a sudden. Phones fine. Restarted and re installed the sim.
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Linds
(@Linds13560362) reported
@aaaaaaarrgggh @RogersHelps Yes, there is an outage in M4G.
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Ehren English 🏳️🌈🏳️⚧️🏴☠️
(@EhrenEnglish) reported
@ShoshinZen @RogersHelps Right? There's only so many times I can politely say "no thank you, not interested", especially when the salesperson is being pushy and snarky and rude.
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kevin bedford
(@TheTrueCanadian) reported
@Rogers awesome customer service. my internet was down, and after calling we determine it was the modem. you sent me a replacement modem , delivered in less then 2 hours. that is beyond gold star level
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Mission Ahlul Bayt
(@BandeKhuda) reported
@Rogers Don't move your services to Rogers, failed promises and lies that what they offer to customers. Their Canada based support team is trash @RogersHelps
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5dogs scott op
(@scottop5dogs) reported
@thejaysnation @james161723 @RogersHelps Awful I don’t know.
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Macramé Owl says the GOP is the anti-Christ 🦉
(@pahl_brighteyes) reported
@Rogers @BlueJays You’re changing KISS radio in Vancouver. You should tell the advertisers people are bailing. Today was awful and I’m out.
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Lucas Walker
(@WalkerLucas) reported
Hey @RogersHelps would love some help. Looks like I've been overcharged for quite some time now for US text messages. How is the best way to resolve this and keep me as a customer. I could cry seeing this bill 😭
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tiny cat meow
(@DubdiddyD) reported
@RogersHelps I have checked the sim and restarted the phone. Just abruptly cut off this morning a few hours ago and I'm seeing outages on other websites but not officially from rogers yet. I have a backup sim that is not working either. A relative having the same issues also.
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Michael Orlan
(@MikeyOrlan) reported
@RogersHelps I’ve spoken with them and they are not allowing me to continue my existing service and will not provide answers aside from “you need to upgrade to ignite” which I do not want to do. Digital TV is an existing product that I should be able to maintain.
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Ehren English 🏳️🌈🏳️⚧️🏴☠️
(@EhrenEnglish) reported
@RogersHelps You aren't getting a DM. Stop sending out people, especially rude ones, to sell your damn service.
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Michael Orlan
(@MikeyOrlan) reported
@RogersHelps The new residence bas been equipped with Rogers digital TV in the past - everything is all there. It would simply be activation of an already existing service that I am signed up for. I know with certainty that it CAN be done, but Rogers seems to simply want more money from me.
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sharp edge picks
(@sharpedgepicks) reported
@slivatola @RogersHelps I had this issue last night. Jays game kept freezing. Im on bell vibe tv.
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Kroosty Halloway
(@KroostyH) reported
@RogersHelps @KongoSpeaks Why don't you have an outage map? afraid it will worry your other paying customers? plan on refunding us? Do you plan on sharing what the cause of the outage is? I pay > than $100 a month for internet alone, and the best you can do is be selective about who recieves updates?
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tiny cat meow
(@DubdiddyD) reported
@RogersHelps I checked it said it is not down.. but I mean 2 Sims and another separate person saying it is down as well. Outage maps on 3rd party sites are lighting up all over Canada. Somethings up. I got wifi for now. Hope it gets resolved without much issue thanks for responding.
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King of Fruits
(@NA_KingOfFruits) reported
@RogersHelps Any ETAs for the fix?
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Ehren English 🏳️🌈🏳️⚧️🏴☠️
(@EhrenEnglish) reported
Not a fan of these rude passive aggressive door-to-door salesmen you're sending at me, @Rogers.
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Sarah Arliss
(@saraharliss) reported
@RogersHelps sorry not sorry. What's happening at Rogers in the M9N area? All channels saying temporarily unavailable. Even on "basic" service. My neighbour has been wasting her time trying to get her money's worth. Hope she gets a refund.
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sammi
(@mintydreamie) reported
@RogersHelps your customer service team is terrible and I cannot have internet now because of it
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JustHeidi
(@Petunia22255042) reported
@Rogers @BlueJays Rogers internet really sucks. I’ve never had so many issues. I’m ready to give BellFibe a try.
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Tamara Alves
(@Tamara_7) reported
@RogersHelps internet down in L7E area…any idea when this will up and running?
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Kristopher Dixon
(@_KrisDixon) reported
Needed to cancel Rogers internet yesterday cause move to NS. Forgot my personal email address is @ rogers. This morning: locked out. No warning/reminder. No period to adjust. Spent hrs on phone begging & offering $ just to recover key emails & set forwarding. @RogersHelps: no.