Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 12/25/2024 01:00

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Whitby, Cobourg, Toronto, Brampton, Calgary, Ottawa, West Kelowna, Montréal, New Denver, London, Kitchener, Brantford, Guelph, Quispamsis and Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaWhitby E-mail
CanadaCobourg Internet
CanadaToronto Internet
CanadaBrampton Wi-fi
CanadaToronto Internet
CanadaWhitby Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nar_xoxo nar 🤍 (@nar_xoxo) reported

    Looking for recommendations for a internet service provider. Since @Rogers continues to be ****.

  • johnnyfastcat Anthony (@johnnyfastcat) reported

    @roxhovdayyyyy @RogersHelps Guys and girls, it is madness. What is going on with this company ? I have been without internet for 7 days now !! Rogers says they won't send a tech until next Wednesday. I think they are insane. What kind of service is this ?

  • TheBeastNBear The Beast and The Bear (@TheBeastNBear) reported

    So @Rogers net is down. That's fun

  • TheBeastNBear The Beast and The Bear (@TheBeastNBear) reported

    Ah. @Rogers I warned you that if you slipped up, I'd be sending you an invoice that can go to collections. As such you internet is currently down, you will be invoiced for 1 full day of failure to provide services. Thank you.

  • one_realistic Realist_One (@one_realistic) reported

    @mjknoxie @ryja03 @Rogers Same here. Been down for a couple hours

  • ChrisfromCana Chris (@ChrisfromCana) reported

    @Bell why the hell is there a 10 person max for group texts??? This needs to get removed asap... so pointless. @Rogers doesnt have this problem.

  • mjknoxie Michael Knox (@mjknoxie) reported

    @RogersHelps @pnkprncsashley you should figure that out! I call the support desk 2 hours ago and they said there are outages. Who's lying?

  • Albertan_1905 Go Avs (@Albertan_1905) reported

    @EdmontonOilers @Rogers Who wants to go watch your terrible hockey team lose? Avs in 4. Everyone knows it.

  • Kessiepie Kessiepie 🏥 ⛪️ 🇨🇦 (@Kessiepie) reported

    @RogersHelps I did, still waiting for Roger’s to fix the problem.

  • mjknoxie Michael Knox (@mjknoxie) reported

    @ryja03 @Rogers Just got told there is an outage for "unknown reasons" I am in the Whitby area also.

  • D00mS1ay3r Derrick (@D00mS1ay3r) reported

    @EdmontonOilers @Rogers Okay, let's talk ****! Mrs. Manson would never let Daddy beat his son in NHL hockey. I loved Dave Manson but the Oilers only have themselves to blame for this situation...Father of all.

  • MarieCee88 Marie C. (@MarieCee88) reported

    @Rogers It's not access to my account, it's the fact that I pay for high speed internet and am having constant issues with internet and when I call in to the Rogers Tech or Customer Service, nothing is done. @Rogers

  • JeanKor4 Jean Kor (@JeanKor4) reported

    @RogersHelps internet down in thornhill again? #RogersOutage

  • ShanelKaylee sierra isabella (@ShanelKaylee) reported

    @Rogers why is it everytime i get close to my contract renewal your employees text harrass me to drop everything in my life to renew my stupid phone. Like i magically have the ability to do that. Where can i file a complaint.

  • IdleNoMoreNadia FullyVaccinatedNadia🌻🤍💛❤️🖤🌻 (@IdleNoMoreNadia) reported

    @Working92459567 @Rogers The problem I have is that I have to pay them off before searching elsewhere because I don’t have anyone to help advocate and even if I did, their name gets added to my account and I can’t talk to Rogers without that person being present. Vicious cycle!

  • vibratingwoman Carmen Parsons (@vibratingwoman) reported

    @RogersHelps Sigh. What is the point? Please just fix it.

  • Gibby10728 MDGibson (@Gibby10728) reported

    @Eyespyaniceass @TELUS @RogersHelps I will be right behind you Thumper! Horrible retention by Telus.

  • vibratingwoman Carmen Parsons (@vibratingwoman) reported

    @RogersHelps It’s now June 4. After two weeks, our neighborhood has yet to have service restored. Every night I get a helpful tweet telling me that the issue is taking longer to resolve than expected. Other than that, crickets.

  • one_realistic Realist_One (@one_realistic) reported

    @RogersHelps ignite internet down in Whitby postal L1R. Please provide an update when this will be corrected

  • ryja03 leafs4life (@ryja03) reported

    @Rogers even Anna can’t even tell me if there is an outage. Whole company is useless

  • RedRebornM Red (@RedRebornM) reported

    @FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers

  • LindseyBrown84 Lindsey (@LindseyBrown84) reported

    @RogersHelps Thanks. My 4K is on and working well… with your channels. Crave is not offered on your service in 4K. Disappointing but I appreciate you responding. I’ll call billing on Monday.

  • vickyrobinbaum Vicky Baum (@vickyrobinbaum) reported

    Hi @Rogers - my landline is dead. Is it something in my area M6B 1k1 or specific to me. We recently changed plans. Can you please help. Thx.

  • CatharineMc Catharine McDonald (@CatharineMc) reported

    @RogersHelps our service has been out since 5 this is ridiculous for the amount of money I pay

  • LindseyBrown84 Lindsey (@LindseyBrown84) reported

    @RogersHelps Just learned after 3+ yrs of having your service that the reason my movie quality was only “good” is because I need to watch Crave through another source as your tv boxes do not stream 4K. why do you charge the same price to not offer the same content? Back to bell?

  • william68727496 william tell (@william68727496) reported

    @RogersHelps What information do you need to get this problem rectified?

  • pnkprncsashley Ashley Lauren (@pnkprncsashley) reported

    @RogersHelps none of my ignite services are working. Is there an outage?

  • ryja03 leafs4life (@ryja03) reported

    @Rogers switched from bell 2 weeks ago. Worst decision ever. Switching back. Internet completely unreliable.

  • Kessiepie Kessiepie 🏥 ⛪️ 🇨🇦 (@Kessiepie) reported

    @MeryMiaw @RogersHelps Try 18 days in a row. Stupid Roger’s.

  • Jeff416Vella Complaint dept. (@Jeff416Vella) reported

    @Rogers is the worst company to deal with. Their customer service and support is atrocious. 1.5 hrs and still nothing but transfer after transfer. #worstcompany #timetocancel