Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 30: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Surrey, Scarborough, Vancouver, Richmond, Richmond Hill, Coquitlam, Calgary, Toronto, Maple Ridge, Ottawa, Burnaby, Coquitlam, St. Thomas, Paspebiac and Caledonia.
| City | Problem Type | Report Time |
|---|---|---|
 Delta |
Internet | |
| Surrey |
Internet | |
| Scarborough |
TV | |
| Vancouver |
Internet | |
| Richmond |
Internet | |
| Surrey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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Renie 🦁
(@exypgal) reported
Unwatchable tv. Thank you @Rogers enough is enough. 2nd day of bad service. Brutal.
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Adam Rock
(@Arock1234) reported
@bluejaystwit @RogersHelps Oh **** that’s not good. Everything is working for me. But I have bell internet and tv. The Rogers service on my phone seems to be working.
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Heather McAlendin-Kendall
(@HeatherMc_Art) reported
@CP24 @Rogers Ignite still down. Glitchy. I know many in and around gta still not working 100% For those of us working from home/ small businesses, 2 days credit does not cut it.
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Sab
(@Sabinah_R) reported
@Rogers @JamesEditsStuff We still don't have internet or cable working at home, and no cell service either!
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Rybear
(@Rybear82) reported
@RogersHelps lets go eh, home internet still down in North Toronto, no response from support agents. Gonna take some convincing to keep our business
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Khalid Mohamed
(@KhalidM43012845) reported
@vote4robgill @Rogers This is the problem have 1 or 2 big companies **** goes down we are ******
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Doug Littlejohn
(@douglj) reported
@bluejaystwit @RogersHelps same issues with TV, Internet seems to be OK
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Shayne Abernethy
(@Spazzman7) reported
Can connect to wifi, use socials, and youtube. Anything beyond that is completely useless, services are NOT fully restored. With that, the few things i can do, are at extremely slow speeds to what i pay for. @RogersHelps
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Mr V
(@Mr_Mr_V) reported
@RogersHelps Even though the internet is now up, speeds are amazingly slow. Wonder if Rogers is going to provide promised internet speeds as per the package.
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MR.VicTE
(@MrVicte) reported
@RogersHelps still can’t connect to the PlayStation network been like this for hours
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FDog
(@franman3000) reported
Thank you @rogers for getting our cellphones operational after 24 hours but what about our home internet? We have gigabit and its so slow, no apps will function. I can't even do a speed test. It is basically useless. Time to switch providers. #rogersoutage #switchtobell
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Andrew
(@PaxilQAM) reported
Hey @Bell , @RogersHelps customer here. When will you guys offer gigabit fibre in Markham L3P. Please take my money.
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Arlene Fuller
(@hockeymama911) reported
@AboutRogers @Rogers Still not acceptable TV service. Brutal!!!
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O.T
(@_OTWright) reported
@TyDanelley @Rogers Bells just as trash my guy if not worst
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Paul
(@mainwich) reported
@RogersHelps @RogersHelps I’m at the 40 hour mark and no service. Things came back on for about 20 minutes but have gone back down. My modem is “connected” but doesn’t have an IP address so nothing actually works. Help?
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Bob's your Uncle
(@livewire898) reported
@jadekarat @RogersHelps @RyuScreenplays Lol when they say vast majority they really mean that service is restored for their high priority and large contract customers. So they mean the vast majority of our huge revenue has been restored.
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Dawn Delio
(@brabro16) reported
@RogersHelps black screen, no sound, error messages, changing channels on its own, I have reset unplugged plugged back in many times ignite tv is NOT working
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William Goddard 🍁
(@W_Goddard) reported
@datachick is yours still down ...Our TV is out as well ...@RogersHelps sucks arse
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Jatin.905
(@905Jatin) reported
@RogersHelps They cut service and their reps abuse you by sending malicious texts when I try to port they tell me I gotta pay my contract off rogers OOOP said they can't do anything either and pretty much said suck it up. Pretty typical of rogers. @CBCNews. Rogers customer service in canada
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Yogesh M Raghavendra
(@yogeshmr) reported
@leos_lover_2000 @RogersHelps My home internet is down as well...tried to reset it...seems to have worked for few....but I am the unlucky one!
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Marianne Wales
(@MarianneWales56) reported
@RogersHelps I am dropping rogers I have reset my box 5 times can't watch any TV shows not one damn call from customer service
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Dawne Summers
(@dawne_summers) reported
@vote4robgill @Rogers 3.80!!! Are you kidding me Roger's that's obsurd your theives!! Are you willing to pay for my data coverage while your service was down which we pay way to much for. Thieves. You need to be taken down.
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Jenny
(@Jenny23157246) reported
@RogersHelps My home internet is down.m3j0g6
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Stefen Colalillo 🪐
(@StefenColalillo) reported
@RogersHelps “in the way of yesterday’s service interruptions” implies that it’s over. a lot of us still don’t have any wifi or cell service. fix this now.
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Alexandr Garuppa
(@AGaruppa) reported
@RogersHelps Rogers totally ignored his customers over 30 hours. Good service! Going to look bell internet. Your CEO can **** his self on front Rogers centre
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Bronson
(@B_Aquaman) reported
@vote4robgill @Rogers #Rogers is a really garbage corporation. Disable a whole nation and credit people like $2.50. Would really like to see their tax bill too. How much you wanna bet they pay like 2% im tax if anything
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Lewis Pohles
(@st0nx0r) reported
@SadBillAckman @Rogers This is just a bonus for Rogers customers in Nova Scotia. The coverage here is pathetic with massive zones with no coverage, where Bell and Telus have full coverage. Half the customers probably didn't even notice there was a network failure.
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Ian Tarrant
(@IANPTARRANT) reported
@RogersHelps Can you confirm there are still internet lag issues causing issues w/wi-fi, Ignite TV, etc. in the Kitchener area? Please give updates, remember the 3 'C's of Crisis Management - Communicate, Communicate Communicate!! Very frustrating that your org doesn't get this!!
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Patrick Brennan
(@pbrennan1985) reported
Hey @rogers and @Fidomobile it’s Friday night and I’m still without internet. No estimated time of service resuming. How much profit did you make last year?