Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (60%)
- TV (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Mississauga, Toronto, Duncan, Winnipeg, Oakville, Vancouver, Orillia, Sudbury, Gibsons, Ottawa, Calgary, Okotoks, Bradford West Gwillimbury, Edmonton, and Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 7 minutes ago |
|
Mississauga
|
Internet | 54 minutes ago |
|
Toronto
|
Total Blackout | 57 minutes ago |
|
Duncan
|
Internet | 1 hour ago |
|
Winnipeg
|
Phone | 1 hour ago |
|
Oakville
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Marisa Allen (@marisaallen123) reported@RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..
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The Satirical Citizen (@jolz256) reported@Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.
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Corms (@Shawncormier08) reportedHow ******** does @rogers and @Sportsnet think it's a good idea to take away free Saturday night hockey for people in Canada? If this is the case, we better not see a single ******* ad during a broadcast, as we now will have to pay to watch.
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Pam (@pammcgugan) reported@Smil3yAngel This sucks @CBCNews @Rogers
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Marlo Stimpson (@MarloStimpson) reportedHey @Rogers @RogersHelps, what is going on? The wifi has been going on and off all day today and has done so the last few weekends as well. We even have a new modem which you offered to us. The service has been horrible. #Rogers
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A (@Jupadia1) reported@RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers
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Marisa Allen (@marisaallen123) reported@RogersHelps @Rogers And so to be clear your service sucks! You say you aim - with nothing tangible to offer!
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David (@davidD3K) reported@thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.
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Tammy Lowry (@Christmas_corgi) reported@sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕
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JimmyNoPoke (@JimmyNoJabba) reported@Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.
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MyDogSierra (@xMyDogSierra) reported@Sportsnet @Rogers Garbage companies that don’t care about Canadians one bit. **** you. Cancel whatever you have with them. They cancel hockey and a 75 year tradition, we cancel them.
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B (@Rumbles82) reported@SportsnetPR Sportsnet is the reason I dont watch much hockey anymore. Nice to see they are killing Saturday night hockey. **** @Rogers .
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DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported@RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.
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Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
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RT G (@Eshie4) reported@RogersHelps why don’t you take some of the people who have time to call me a million times a day for home security (which I’ve declined a million times) and train them to do customer service - because I’ve been on hold for an hour this is ridiculous.
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Mario (@lindenclutch16) reported@SportsnetPR EVERYONE CANCEL YOUR SPORTSNET CHANNEL AND ROGERS PHONES @Rogers WE WANT THE CBC **** ROGERS
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Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I’ve never been more dissatisfied with any service as much as yours. I’ve been on hold for 45 minutes with literally no response. The way you treat your customers is abysmal.
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Nesta ౨ৎ (@nestapendragon) reportedA @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could hate rogers more than I did before. Wow.
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Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported@garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬
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Curtis Martin (@CurtisMart32873) reported@Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions
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🇨🇦🍁🇨🇦 Chris L 🇨🇦🍁🇨🇦 (@s0_t4) reported@RogersHelps broadband Internet down in Vernon BC. Since about 3pm pst
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Rocco Signorile (@imthedarkknight) reported@RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”
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SaintHavoc🇺🇦 (@LYF38) reported@RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number
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Paul (@nizon) reported@RogersHelps Due to the fact that rogers no longer takes proactive plant maintenence seriously, and makes me jump through hoops to simply report these issues ive instructed my customer to immediately switch to another provider.
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.
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JJ (@JJGoesLong) reported@SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet
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drifting... (@rottedwithin) reported**** you @Rogers **** you @Sportsnet
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Graham Haigh (@GrahamHaigh) reported@Rogers - I am losing my mind trying to get in touch. I was supposed to get a call to set up a service technician appointment… but no-one called. The app jail you have to make it difficult to connect with you is bananas. I’m leaving soon if I can’t resolve this.