Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, North York, Vancouver, Edmonton, Winnipeg, Whitby, Langley, Woodstock, Calgary, Cambridge, Montréal, Victoria, Ottawa, Nepean and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| North York |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Vancouver |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrews tekhCHEK
(@tekhCHEK) reported
@scottyb1971 @RogersHelps Source cable was amazing... service has been crap ever since Rogers took over and forced everyone onto stupid ignite.
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Shelly Petrie
(@Shelly76981807) reported
@RogersHelps @rogers so done with Rogers. Always down and ridiculously high prices for their services.
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chandrashekhar
(@chandra09246522) reported
@RogersHelps Internet is down again...seems like you are celebrating the completion of two months since the last nationwide outage!!
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DinoBabe07
(@DBabe07) reported
@RogersHelps @CryptoProdigy4 Internet has been down since Friday morning in Waterloo. What's happening?
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Lucio Palazzo
(@ProudItalianCdn) reported
@_DiegoMoura @Rogers @RogersHelps Me to. Hamilton Mountain. Wtf. We pay a fortune for what??
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Erin 🌙✨
(@gothicmaiden) reported
@RogersHelps a dollar credit ain’t worth it yknow when you’re constantly going down
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Professor of the cut
(@JoeMam1) reported
It is absolutely atrocious that @Rogers charges me $20 a month for their Rocket Hub and it has been brutal to use ever since the "Outage". Call for support and they admit "things are not back to normal" but there is nothing they can do. #shameonrogers #Rogers.
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Lucio Palazzo
(@ProudItalianCdn) reported
@Rogers FIX THE DAMN INTERNET IN HAMILTON!!!!!! What the hell is wrong with your company??? I want FREE uninterrupted service for a year or I’m leaving.
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Diego Moura
(@_DiegoMoura) reported
Here we go again @Rogers #outage started last night around 11 pm and will be completing its first 12 hours soon. Last time I was without internet for three days. #worstServiceEver @RogersHelps
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Paul
(@pnsonga) reported
@RogersHelps what's up with the ignite service on the mountain?
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Diego Moura
(@_DiegoMoura) reported
@ProudItalianCdn @Rogers @RogersHelps They don't even care to inform us about the outage, provide any resolution timeline or anything. It's like they don't even know their system is down.
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Katrina Leclerc
(@KatrinaMornings) reported
@Rogers having issues with service again in southern Ontario. Cannot make phone calls in or out
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Fire Tomlin IF Steelers Lose in 1st Round AGAIN
(@tomlin_if) reported
@Rogers Awesome customer service, I tried adding a new channel and got put on hold for over 20 mins, while the guy was making the changes. I just hung up , shouldn't take 20+ bloody mins.
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Skyelar
(@SweetieSkyez) reported
@RogersHelps I'd kinda like an answer seeing as you just ignored my last one. Been without internet now since 11:27pm last night, still nothing. How long with this take? Do we know the cause? And again, I do not want to be paying for service when I don't even have any.
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Francisco
(@Francisco_M0505) reported
@RogersHelps @ClintPhilp Why should people stay with your service? we keep getting reason’s to leave. We pay to have wifi everyday not have it good for a month then boom gone.
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Lucio Palazzo
(@ProudItalianCdn) reported
@RogersHelps and @rogers. Not even a damn tweet to admit something is wrong in Hamilton. What a horrible company.
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Jay Turner
(@JayTurner901) reported
@scottyb1971 @RogersHelps But apparently sending a DM will make it all better. +10 hours later now. Looks like I wouldn't be watching F1 qualifying this morning. C'mon guys. @RogersHelps does not help!
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Tara Kovacs
(@2princessmomma) reported
@RogersHelps I did go there this morning and you had NOT posted about this. The thread you are referring to posted at 8:30am and I checked at 7am, and just minutes before I tweeted the original message. This has been down since last night, why was this not posted then?
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Justine Elizabeth
(@justinee58) reported
@rogers why does your internet literally never work ??????
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The Commander
(@Commander7481) reported
@RogersHelps and here we go again! Service has been down since last night at 11 pm. Can't find out why. And the virtual assistant isn't working either. So sad that our small independent ISP sold thier soul to you. We will be looking to switch our ISP and home phone services.
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Tara Kovacs
(@2princessmomma) reported
@RogersHelps @greg60328592 Yeah and Anna says there are no outages asks you to jump through so many hoops unhooking wires doing this and that then says oh seems there is an outage in your area! It’s ridiculous that I was told to unhook everything and reboot it when Rogers knew there was an outage!!!
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Lucio Palazzo
(@ProudItalianCdn) reported
@MarkBeaulne @MikeCupido Seriously. Wtf. It’s been out here on the mountain for almost 12 hours now @rogers.
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Carm
(@c_difiore) reported
@Rogers so Rogers services down in area again for email asking if we can connect through our wireless to connect to chat with them are they going to reimburse our data usage and services again what is the eta ?
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JS
(@johnstrong_ham) reported
@RogersHelps @Heather18622590 Nothing like a snarky reply by a support person(?). How about an actual report on why the service is down? Let’s also talk about a rebate for this loss of service.
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“Hammer” selfish/privileged
(@greg60328592) reported
@RogersHelps Yeah it says everything fine..Twitter says different…I can’t spend all day jumping through trouble shooting hoops knowing everything is not fine!
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Francisco
(@Francisco_M0505) reported
@RogersHelps the face this keeps happening consistently now is driving people away your wifi isn’t that great to start with now we can’t even connect to it. We pay for your service that should be working 24/7. If you don’t fix this by the end of the day say goodbye to your customers.
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Janice Murphy
(@iceMurphy) reported
@Rogers Internet is down again in my area.
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Lucas Nantais
(@P_nantais) reported
@RogersHelps let’s negotiate how long your going to give free me service after this
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Ms. Arruda
(@miss_arruda) reported
Hey @Rogers, I'm pretty tired of paying for a service that is disruptive and inconvenient. On another note...Smart TVs are the worst inventions. Bring back the box ones where at least you could still listen to your local news and watch Saturday morning cartoons.
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Ray Love
(@ray_love) reported
@koodo anyway you can help me get out of my @RogersHelps contact early?