Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Winnipeg, Whitby, Langley, Woodstock, Calgary, Cambridge, Montréal, Victoria, Edmonton, Ottawa, Nepean, Bradford West Gwillimbury, Hamilton and Dorval.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Winnipeg |
Internet | |
| Whitby |
Internet | |
| Langley |
Internet | |
| Langley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lola - long haul covid sucks
(@mom22lappys) reported
@RogersHelps All they've told me to do is unplug box and plug back in, but that's not working
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Shane Macaulay
(@ShaneMacaulay) reported
Well our internet is down AGAIN!!! Time to leave @RogersHelps and consider @Bell_Support Or any other suggestions. North Oshawa.
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Ravee Lakhmani🚀
(@fullstackingles) reported
Hey @RogersHelps I have one word for your customer service: Diabolical.
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prakash
(@ImPrakash20) reported
@RogersHelps I tried to resolve with supervisor level but it's not working.
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Meredith Tunnicliff
(@mtunnicliff) reported
@Rogers experiencing the worst experience from a large company ever. Your customer service & installation teams are sound, your client account management system is terrible. Nothing but problems. 5+ hours for minor changes + data breech issues. Your tech team should be ashamed.
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Choose Wisely
(@Makesense1238) reported
15. Rep confirms my contact number and says, we will notify you via call or text of updates. 24 - 48hrs... NOTHING. ABSOLUTELY NO FOLLOW UP or anything. This is customer service? @Rogers @RogersHelps @AboutRogers
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JareSap
(@JaredSapier83) reported
@ShaneMacaulay @RogersHelps Our Rogers internet is constantly going down too. We’re also making the switch to Bell
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Luke
(@lukeincanada) reported
@mikev527 @Rogers I did. They didn't help.
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Lynn Greiner
(@lynngr) reported
One would think a company w/Communications in its name would know to warn ppl when planned upgrades may impact service. Been mostly down for over 12 hours, @Rogers, & have work to do that I can't accomplish. Thanks a ton.
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Andre
(@andre_ca_s3) reported
@Rogers Your TV dev is incredibly bad - missing episodes, poor catalog structure and now a new "feature" - it resets a program once a certain ad is shown and once it is, there's no fast forward, so people have to find ways to skip 30-40 min of the show, as it plays, to continue.
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Lee Dunbar
(@leedunbar) reported
@RogersHelps Longterm issue with a lot of excuses ... only solution that has been offered by @RogersHelps is to turn to HSPA only. $300/mo for what are essentially 4 wi-fi only devices when used in my area. Based on my travels, the whole HWY15 corridor seems to be impacted.
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Shane Macaulay
(@ShaneMacaulay) reported
@JaredSapier83 @RogersHelps Annoying as ****. Constantly. And we pay for this crap.
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Tatum Wilson
(@tatumwilson) reported
@RogersHelps I’ve had to explain my situation, literally, 11 times, been hung up on, been out on hold for 20 minutes, then disconnected. What does it take to actually get some help? Not a fun way to spend my Father’s Day! Would welcome your help!
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Gilles Allain
(@gillesallainGD) reported
Would have been nice to have @Rogers @RogersHelps service to watch the Canadian F1 Grand Prix... Ten customers affected here apparently?
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Gilles Allain
(@gillesallainGD) reported
@RogersHelps any chance wr can get our cable and internet back? It has been down for several hours.
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Lee Dunbar
(@leedunbar) reported
@RogersHelps Longterm issue with a lot of excuses ... only solution that has been offered by @RogersHelps is to turn to HSPA only. $300/mo for what are essentially 4 wi-fi only devices when used in my area. TBases on my travels, the whole HWY15 corridor seems to be impacted.
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Adi Lally
(@adilally3) reported
@Bell_Support If you think that’s worst @TELUSsupport has been supplying crappy copper connection plsssssss. @RogersHelps come to BC Abbotsford bring your fiber.
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Lee Dunbar
(@leedunbar) reported
@RogersHelps Longterm issue with a lot of excuses ... only solution that has been offered by @RogersHelps is to turn to HSPA only. $300/mo for what are essentially 4 wi-fi only devices when used in my area. Basesd on my travels, the whole HWY15 corridor seems to be impacted.
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Luke
(@lukeincanada) reported
@MattKhamis @Rogers Credit to @Rogers help. They contacted me after that tweet. Kimberly asked me a few questions and created a service ticket. This morning I got a text message at 7:30am that the problem was solved. So far so good. Thank you!
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Agesilaus Of Sparta
(@AgesilausSparta) reported
@martinchenier82 @Bell_Support @Rogers The technician came today and said some other idiot technician downstairs removed our connection and didn't put it back in. So it wasn't because of the blackout. It was some other moron who had been called for another apartment.
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Choose Wisely
(@Makesense1238) reported
17. So far, 2 full days without internet service and I am unable to sleep properly and dreading awakening to another day of bs with this service. @Rogers @RogersHelps @AboutRogers #RogersInternet
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ARM4ND🇺🇦
(@armand_ua) reported
@Rogers Fix your services actual scam company.
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Margaret
(@MAGpi60) reported
@RogersHelps My Ignite Internet has been dropping out all day. I have never had this problem with Rogers before (except for that bad storm a couple of weekends ago). Is there an issue in Pickering? Work being done? Updates? Please update service issues.
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Corms
(@Shawncormier08) reported
Hey @Rogers @RogersHelps I cancelled your services. I attempted to return your modem/router. However your Bowmanville store is closed. Why ******** is this? I've done my part in attempting to return your item. You were not there. What a ******* joke.
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Lola - long haul covid sucks
(@mom22lappys) reported
@hayu_CA @hayuhelps been over a week and app that I pay for still not working. And NO I can't watch on other devices. When will there be a fix with the @RogersHelps issue
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13 ʝタㄨㄨ 666
(@jaxx6666) reported
Hello what happened to the service @RogersHelps @FidoSolutions ???
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Kim Wells
(@Shopgirl151) reported
@RogersHelps tv issues again in Newfoundland. Paying for your service but getting no service. Tired of this!
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Luke
(@lukeincanada) reported
@Rogers I've DM you the case number @Rogers. ReOpen it and fix the problem otherwise I'll have no choice to reevaluate my options
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Mercy_Tech
(@ShowNoMercy95) reported
@RogersHelps, I think there's an outage in Oshawa. It's been out since 1:45 pm.
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Abid Himani
(@AbidHimani) reported
@Rogers thank you for treating your long time customer as if they dont matter to you. Even after 50 minutes of call still on hold to talk to customer service. No empathy no apology .. just an expression less robotic voice telling you will be notified once resolved. #disappointed