Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 7: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (58%)
- Wi-fi (12%)
- TV (12%)
- Phone (8%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Woodstock, Milton, Toronto county, Dinsmore, Ottawa, Burnaby, Toronto, Brampton, Surrey, Mississauga, Vernon, Edmonton, Vancouver, Kitchener, and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Woodstock
|
Internet | 1 hour ago |
|
Milton
|
Internet | 1 hour ago |
|
Toronto county
|
Internet | 5 hours ago |
|
Dinsmore
|
Internet | 6 hours ago |
|
Ottawa
|
Internet | 6 hours ago |
|
Burnaby
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil s (@sethni20) reported@Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here
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USSupreme Court:“Hate speech is protected”🇺🇦🇨🇦 (@alexpalen1) reported@RogersHelps My roaming is always off My home is across the border, so when the weather bad you somehow switch me to US… In 14 years no one was able to change that… And no, roaming charges can not be removed online… I sm on hold again, now for 15 minutes…
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Annoying Canucks Fan 🏒 (@JCog88) reportedWhat are the @Canucks gonna do now that is @Rogers Arena & forum ? Come on @fr_aquilini do something with your $. Your building now has Rogers all over it & you want people to support your team. Maybe look at removing them from the building.
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Mitch Fairrais (@Mitchonthemark) reported@RogersHelps Our cell phones are not working. Cannot make outgoing and I'm not getting incoming calls from people who have called me. Our home Internet has been on and off for the last week. Can someone please reach out to me and tell me what's happening to remedy this?
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KB (@RealDeal_KB) reported@Jhammy51 @Rogers @TELUS Everyone switch their cell service over to anyone but Roger’s !
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FLSTC10🇨🇦 (@FLSTC10) reported@CityNewsKIT @rogers is just awful. Run by absolutely horrible people.
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Alberta First (@albertahun36045) reported@EricFrancis **** @Rogers and @Sportsnet canceled 4 phones and my subscription. Off the Bell and will get the NHL network for Flames. Typical hate for the West from a company who only cares about Toronto.
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NickL (@nickl007) reported@RogersHelps are there issues logging into our yahoo member accts as i cant get in despite the correct password?
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Chris (@chrisyboy2000) reported@RogersHelps when you’re condo maintenance fees include Rogers Internet, was told Rogers bill will be $0, then get a $160 Rogers internet bill. Why? Can you please help review my bill it should be $0.
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TrumanShow (@truman4real) reported@Rogers completely sold out of Canada What used to be a strong Canadian company now takes 30 minutes for online support 2 hours for phone
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Juice and Milk Hot Dogs for All. Boes Believe It (@McnuggetPeople) reported**** you @Rogers That is all.
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USSupreme Court:“Hate speech is protected”🇺🇦🇨🇦 (@alexpalen1) reported@Rogers Hey Rogers, you put incorrect roaming charge on my account when in fact I am not traveling to U.S. - I CALLED THREE TIMES NOW - every time your agent authenticate me and instead of correcting the bill - DROP THE CALL?! WTF is going on?!
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JackyRE 🇨🇦 🇬🇧 (@JackyJRE) reported@MikeHalford604 Is it true you guys are shut down. So sorry man you deserved so much better. You were the best thing about mornings. F @Rogers
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Brian Potts (@7Flash7) reported@RogersHelps At the time of changing our package, the rep said we could have it but the pod would be $10 a month. She talked me out of it. Ive just changed my mind and would like to go with the Gen 4. Im just waiting for the tech on the chat. Thanks for your help.
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hris bau (@hris2005) reported@RogersHelps why do you close technical support cases without resolving them?
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Mukhtar Mahfooz (@mukhtarmahfoozt) reported@RogersHelps is calling to a land line in Pakistan restricted even though you charge for the package ? It’s being few weeks the voice routing issue is not observed by anyone in your international voice team? #CCTS
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Canadian Titan (@Canadian_Titan) reported@RogersHelps I did talk to the care team. Their response was that they didn't care that they went back on their word and the agreed upon resolution, and that someone would be in contact in 3-5 business days. Until then, no phone , no tv, no internet.
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CAIT. (@caitphel) reported@RogersHelps @Rogers my Internet isn’t working, I checked the outage online and it says there’s none. I already restarted my modem and there are rogers truck in the area? So not sure what the issue is
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B (@benkisacaBege) reported@RogersHelps I canceled my contract, but I'm being asked to call a number to return my device. I've been calling every day for a week, waiting 1-1.5 hours on hold. All I hear is music. Nobody answers. I want to return the phone. Someone call me, or I'll sue and I won't pay that damn bill.
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Ryan M (@shortbus2006) reported@Rogers canceling 650 **** YOU GUYS
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Canadian Titan (@Canadian_Titan) reported@RogersHelps After 7 and a half hours, the issue is about 80% resolved. Still have to call back today to have something corrected.
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Cadence Grace (@cadencegrace) reported@RogersHelps It is literally only affecting me and my neighbour. I’m on with tech support right now and they’re trying to tell me there is no outage in that area but LITERALLY YES THERE IS
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Philip J. Fried (@PhilipFried) reported@rogers fix your wifi or im going to find a way to chokeslam your company through a nail spiked table why do you put me through bullshit
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mary weeds (@jfrosh_) reported@Rogers **** you clowns for shutting down 650
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Marianne Bolton (@MarsBolton) reported@RogersHelps issue with connections for phone & mobile in the west end of Toronto??
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Sonic Snafu 🇨🇦 🎶 (@Sonicsnafu2022) reported@RogersHelps Whats going on with your network and why cant I see anything in your website?
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Iggy'sDreds (@trefilov4Vezina) reportedI ******* hate @Rogers so much. Taking 960 out of calgary is s ******* disgrace. There isn't a single thing that rogers has touched that hasn't been made worse. **** them
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F-Word Scissorhands (@The_Dumbening) reported@RyanNPike **** @Rogers. Cancel your Sportsnet subscription. Switch your cable and internet to telus. They buy out MLSE and then start stripping the rest of Canada? Hope you like "All leafs, all the time!".
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Cor (@CanadaCor) reportedAs a @Rogers customer this doesn’t make me feel good about throwing my other business their way. I only hope some of the other upstarts such as @DonnieandDhali or @sekeresandprice can absorb some of the talent and I encourage people to seek out and support local content.
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Colin Dove (@Colin_Dove) reported@BluelineBardown @Rogers Guessing our media will have to move to twitch or youtube, sucks for the radio portion