Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Victoria, Vancouver, Surrey, Nanaimo, London, Newmarket, Montréal, Coquitlam, Richmond, Toronto, Alliston, Creston, Bowmanville, Whitby and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Vancouver |
Total Blackout | |
| Surrey |
Total Blackout | |
| Nanaimo |
Internet | |
| Vancouver |
||
| Surrey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr_rex_86
(@JamesTB1986) reported
@Rogers like for real again with this can you not maintain your network. Outage after outage what do wr pay for? Can't even stop a simple attack on your networks time and time again maybe get real IT people and pay them right and this would stop happening
-
Marco Pappalardo
(@MarcoPa87503034) reported
@AboutRogers @Rogers Just received our bill with the $34.00 compensation what a joke!! Come on Rogers you need to do better! Many customers are still without proper service with no proper explanation or timeline for service.
-
KarlieMildraed
(@KarlieMildraed) reported
@yegventures @Rogers Odd. Hope it’s not another outage.
-
Tracy3F
(@tracy3Forsyth) reported
@RogersHelps whats going on why dont we get many HD cable channels? The stations have a message the service is not available please try later? #rogersoutage
-
SCIENCE 😷🇨🇦😷🍁 🇨🇦
(@ValeneYYZ) reported
@Rogers you complete idiots @RogersHelps I ditched your crap cell phone, you send me a idiotic, user unfriendly email to explain why!!! That’s why … bye bye
-
Brenda
(@BrendaLWood1970) reported
Guess what? @rogers is down again. Literally cannot stay on when it rains harder than a sprinkle #rogersoutage #barrhaven. #onstorm
-
Conway Elkins
(@ConwayElkins) reported
Wonder if the CEOs of @rogers and @AirCanada high five at parties and celebrate the service they provide?
-
Girlmom1977
(@girlmom1977) reported
@RogersHelps I’ve spoken to Rogers Tech twice…we will be down until 430pm..I will be refusing to pay my bill and I better not be disconnected. From the time this original outage had gone down our services have been constantly going in and out…everybody needs to be compensated huge
-
N1N3L1V3$
(@n3vrm1ndm3) reported
@RogersCentre does anyone give a **** about this twitter handle? Clearly @Rogers @RogersMediaPR could care less.
-
Doo Lally
(@doo_lally) reported
@RogersHelps Internet connection cycling every 20 minutes here in Guelph. Randomly dropping over the last week. Ping spiking to over 600ms at times. Tired paying for poor service. Looking at Bell. Anything going to get better?
-
🏳️🌈Cosmical Lupus🏳️🌈🇨🇦 1st PCD
(@CosmicalLupus) reported
@thecoffeechatz @RogersHelps My internet is down also 😐gotta love Robbers ****** service..Rob you blind for their services and Give you crap as long as they Make money they don't give to shits about their customers
-
Sonja N
(@Sonja_NH) reported
@Rogers @RogersHelps why is your service down once again in New Brunswick and other areas???? This is ridiculous! People are paying for services you are not providing nor care to explain why! #rogersdown #rogersoutrage #rogers
-
Karen Crawford
(@kcdc75) reported
Who out there in twitter land thinks we should boycot Rogers?!?! They are charging my elderly mother who is in Long Term Care for channels she has not been receiving and no one @RogersMediaPR @RogersBiz seems to know how to fix it! Check your channels! #rogersoutage
-
Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
@KarlieMildraed @Rogers It goes in and out. So some messages and posts will sit there, some fail and some go through.
-
Liam🐗
(@LiamShitter) reported
@Rogers You need an asterisk, may not work 2-3 days of the year due to service networks issues
-
rekounas
(@rekounas) reported
from
Kingston, New Brunswick/Nouveau-Brunswick
@Rogers please explain to me how I have roaming charges on days that you had your little incident and I had no way to contact anyone? Also, had roaming charges on phones that didn't have roaming data enabled. I would like to have that resolved!
-
Raczazz
(@AnonRaczazz) reported
@snowmanonfire @Rogers I switched to bell on my cell phone like a year ago and I hit dead zones 50% of the time. With rogers I had zero dead zones. I am really not a fan of rogers but their service is way better.
-
Coffee Chatz
(@thecoffeechatz) reported
@RogersHelps Why is the internet down again???
-
Girlmom1977
(@girlmom1977) reported
@Rogers once again I’m without TV and Internet bc of another outage in my area…thus us complete BS bc I’m 2 data Kate paying my bill yet i@ getting phone calls to pay my bill…who’s going to compensate me fir my cell phone data with belll….it’s Sunday and I’ve got
-
s gupta
(@guptas1108) reported
@RogersHelps I have been facings lots of issues with the Rogers. I have just activated one number in July to postpaid. When I change it was not mentioned I have to pay for the service fees but in this month they have charged 24cad for this. Please help
-
VIN
(@Vinodparuchuri1) reported
Just now I called @rogers customer support regarding an issue with my bill the person didn’t give me proper answer and he was responding in a diplomatic way without giving me proper answer also he disconnected the call in the middle. It is really annoying he’s very arrogant
-
Dpat09
(@patt0167) reported
@RogersHelps is there an outage in Ottawa for ignite customers?
-
InvestigatorB
(@Brad_09092) reported
@RogersHelps another internet outage?!?!?! This is outrageous! Ottawa area with no internet for 2 hours now. What's the deal???
-
Coffee Chatz
(@thecoffeechatz) reported
@RogersHelps why is the internet down?
-
Liz Sugg
(@sugg_liz) reported
In this whole ordeal they even had me have to “go into the store” so they could “see” the offer. Not so easy for me at times as mobility is an issue. @bellcanadahater and Shaw care more getting our business than @Rogers @RogersHelps does.
-
Elliot Zovighian
(@ElliotZovighian) reported
@RogersHelps I'm leaving @Rogers The @Bell technician that came to do the SAME JOB was amazing, courteous, and did the job in 10 min. You can't even be bothered to send someone back to fix your mess that takes 10 minutes to do. And you gaslit me during my complaint.
-
Michael-Lamont Lytle
(@michaellamontl) reported
@Rogers is back at it again with their craptastic service. Hey @Bell we’re ready to change providers! Give me a deal!
-
🌸
(@olivia_reitzel) reported
@RogersHelps my tv and wifi aren’t working? Will this take 20+ hours to fix?
-
Coffee Chatz
(@thecoffeechatz) reported
ROGERS CABLE FKS US YET AGAIN WITH DOWNED SERVICE @Rogers #rogers #rogersoutrage no internet #nointernet canada ontario
-
Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
@Rogers pfffts... I'm with @Rogers and I got the @SamsungMobile Galaxy S21 Ultra last year in February. I think I was one of the first one's to get one in the area. Long story short, it was good till June and since then I've been locked out of it!! 😕yet still paying for it!! 😕help??