Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 24: Problems at Rogers
Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Edmonton, Toronto, Whitby, Ottawa, Québec, London, Montréal, Maple Ridge, Markham, Stratford, Brantford, Ajax, Surrey, Blairmore and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
TV | |
| Edmonton |
Wi-fi | |
| Toronto |
Wi-fi | |
| Whitby |
TV | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MissCriss The Reset Chick
(@TheResetChick) reported
@Rogers who can I speak to fix this situation : service rep came to my door with a Rogers promotion, I signed a contract with Rogers but somehow ended up with a Fido account that no one can explain. This is a breach of my privacy as now my payments have been going to this Fido
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Andrew O'Brien
(@AndrewGOBrien) reported
@RogersHelps It's incredible that this issue persists, after one week and a state of emergency. @RogersHelps needs to do better. From coast-to-coast-to-coast, we are not immune to extreme weather events. For a week, these Southern Ontario towers have been down, and not even a temporary fix???
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😷 Caroline I. 🇨🇦 🎶
(@PEIslandGrrl) reported
@RogersHelps @Rogers Can you please tell me why my IgniteTV and internet are having problems? Cable is cutting out, and internet is slow.
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Still a Canadian Car Guy
(@SunnyLi65774088) reported
@RogersHelps Come on guys, paid for a 150 MB plan and get on average a download speed of 15 MB/ps. Absolute garbage, and its a good thing all of my friends have switched away from Rogers. The speeds are unbearable.
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Kimberley
(@kimberl_e_y) reported
@RogersHelps Just reached the 5 hour mark of trying to reach Rogers support by phone. The hold music loop is akin to torture at this point. 😑
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Kimberley
(@kimberl_e_y) reported
@RogersHelps hi there! I've been on hold online for 4 hours waiting to speak to a specialist. I've also been on hold on the phone for 4 hours (of & on because I've been disconnected a few times). Is anyone able to please help?
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MissCriss The Reset Chick
(@TheResetChick) reported
I’ve had to resort to twitter of all places to get some answers! @rogers I can honestly say I wish that representative never showed up at my door and I never switched my services from @bell_support because it’s been more trouble than it’s worth and a complete nightmare #help
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Brody Moore
(@Liefx) reported
Trying to cancel my @Rogers internet: -2 HOURS on hold with sales "sorry, that's cancellations, let me transfer you" -1 more hour on hold "sorry they transferred you to wrong department, I'll have to transfer you, it'll be 30+ more minutes" And they said 0 way to cancel online
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Samosa Joe
(@Obi_Two_Kenobi) reported
Gawd damn it @Rogers. Make it stop.
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BrittBritt
(@britteebeee) reported
I swear on my love for the Oilers, @Rogers I will never switch to your service after these incessant wrapped in red event commercials.
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Avi B.
(@avijustin) reported
Spoke to @RogersHelps and they confirmed another internet outage. But don’t worry they are working very hard to fix the situation.
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Blaze Rodrigues
(@rodrigues_blaze) reported
@RogersHelps WHY IS YOUR CALL QUEUE SO LONG?? I NEED HELP WITH A BILL. YOU NEED MORE AGENTS!
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Seven Star General renital 👑
(@Renital_427) reported
@Liefx @Rogers Rogers customer support is a joke
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Christopher Scott
(@chrisakadanafan) reported
Hi @RogersHelps you need to give your chat specialist "Joel" from St. Johns a raise. He actually investigated my internet problem instead of just telling me there's an outage in my area.
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Tyler Handsome aka Deuces Wild 😀 2:22
(@TylerH222) reported
@RogersHelps, this happened before less than 2 months ago when it was seemingly fixed on November 8 after being down for a month after going to store a couple of times and phone cutting out or not connecting to 611. I, like a lot of people, need my phone.I don't have a land line.
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Shinobi
(@JonathanRSonier) reported
I swear though … Technology is suppose to be at our Fingertips. Not with @RogersBiz they got some mad slow Cellular & Wifi Connection! Avoid at all Cost. I feel like that Commercial. “ Can you Hear me now, or did you receive my Text now “
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Kathy
(@leafsweetie) reported
Is there a @RogersHelps outage in #HamOnt?
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Azatrunk
(@azatrunk) reported
@RogersHelps Richmond Hill your service sucks!
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claudia sita
(@sitaclaudia) reported
@rogers ignite is horrible. Unreliable and overpriced. On day 2 of random internet interruptions, some lasting multiple hours.
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Kimberley
(@kimberl_e_y) reported
@RogersHelps @RogersHelps @Rogers just reached the 6 hour mark of waiting for support (phone & online). RogersHelps is officially a misnomer.
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Canadian
(@WalkMarkham) reported
@RogersHelps I’m currently unable to connect in Markham still after the @alectranews power outage last night
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Mattie 🌹
(@MattieMathias_) reported
Stop being so unreliable @Rogers my internet has been down the entire evening. k thanks
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Ryan Kraft
(@KraftyCanuck) reported
@RogersHelps are there service interruptions in the Elmira Ontario area?
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MrEb
(@Ibrahim_Hanslod) reported
@RogersHelps My home internet not working from two days and you guys are useless. Not solving the problem
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Colin Lack
(@Leafer90TTV) reported
@RogersHelps Hey! Improve your service around Stone Street in Oshawa! What we have right now is absolute trash and is actively making it impossible for me to make money as I stream on Twitch!
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Lawndart Assassin
(@LondartAssassin) reported
@Rogers 2 hours on hold. I can’t wait for when I cancel and @Rogers says why didn’t I give them a chance. Bro, you ain’t even giving yourself a chance. Where’s that Rogers cares crud you email about?
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Karthik kumar Bandi
(@KarthikkumarBa5) reported
@RogersHelps Why do rogers cheat customers? For taking a line with Rogers they offered me free tablet later charged me for service charge fee of 56$…which doesn’t make any sense to me.Completely buffing customers around.
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Aggro Anton!
(@act_sjet) reported
@Sportsnet @Rogers enough with the Wrap in Red commercials, they are the absolute worst and bad when you have to mute the TV every time that commercial comes on. ENOUGH IS ENOUGH!
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Mar
(@Marwilson) reported
@RossanaWyatt @Rogers Yes it’s down in my area reported it
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Kanishka Punjabi
(@KanishkaPunjabi) reported
Trying to cancel Rogers services for 3+ days and all customer representatives are saying different things! @RogersHelps can you help look into this! Can’t believe cancelling services can be so cumbersome but these same representatives would call again and again with new offers!