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Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Brampton, Scarborough, Cambridge, London, Edmonton, Ottawa, Markham, Calgary, Montréal, Angus, Spruce Grove, Newmarket, and Kitchener.

CityProblem TypeReport Time
Toronto Internet 56 minutes ago
Toronto Internet 1 hour ago
Vancouver Wi-fi 3 hours ago
Brampton Internet 4 hours ago
Toronto Internet 5 hours ago
Scarborough Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • dunk22
    Me (@dunk22) reported

    Waiting on hold for mega hours for Rogers customer service...service is an inaccurate word, unless this is a funeral. They asked me to return equipment to avoid billing...i returned it 4 months ago..recently cancelled HOME phone-4 months ago now they want $$ @Rogers @ConsumerSOS

  • michaelmac2525
    Michael 2009 (@michaelmac2525) reported

    @Bell_Support your services are absolutely garbage! For almost 2 months I've had nothing but freezing and pixelated TV! They changed all my equipment 2 weeks ago and now want to change it again! Moving to @Rogers I guess is my only option

  • Therealwilly11
    Chris Wilson (@Therealwilly11) reported

    Hey @Rogers why have I had 10 spam Amazon calls from a local number this afternoon? Cant you filter this **** out? Why do I have a landline?

  • JennyKatsaris
    Jenny MA (@JennyKatsaris) reported

    @RogersHelps Is there an outage in Toronto for cell phone service? I can't make a phone call in the last 10 minutes. What is happening?

  • realcoachkoe
    coachkoe (@realcoachkoe) reported

    @Rogers down again 👏👏

  • JohnnyDispatch
    Johnny (@JohnnyDispatch) reported

    @RogersHelps @agelfand Hope you’re willing to comp this client at least a months service… their reliability on your service has been embarrassing.

  • MikeFDavies
    Mike Davies (@MikeFDavies) reported

    @Rogers @RogersHelps In Hespeler (Cambridge,Ont) TSN1, channel 494, has not been working for hours. I have unplugged boxes etc. Please advise if known problem. Nearest intersection Melran/McMeeken

  • desertcocktails
    littlebiggirl (@desertcocktails) reported

    @RogersHelps hey rogers what’s with offering special Boxing Day deals to new customers, but not offering the same deal to existing customers? Isn’t that wrong? Tomorrow I’ll just cancel my line and start it up again! Take more work for you and me but… or maybe I’ll go to bell🤔

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • MEdingerReMax
    Merv Edinger (@MEdingerReMax) reported

    Is anyone experiencing problems with @Rogers today?

  • OctoberSkyz
    October Skyz (@OctoberSkyz) reported

    @rogers ignite is the worst. So sick and tired of outages. Second weekend in a row "issues in your area". It never ends, always rebooting the box and calling customer service. I really wish I'd stayed on cable. #rogersignite #keepyourcable

  • sherifmzy
    Sherif Youssef (he/him) (@sherifmzy) reported

    Is #rogers down again? @RogersHelps

  • MCCAudio
    Andrew McCready (@MCCAudio) reported

    Anyone considering @rogers upfront edge program should think twice. They refused to accept my phone return at a store, told me I had to call for a return kit, which they never sent. They make it as hard as possible to return your phone so they can charge you for the remainder.

  • KerriFroc
    Kerri Froc (@KerriFroc) reported

    @BellAliant you've no showed twice when you've promised to fix our cable/telephone/wifi line outside. No wifi for a week with three working people who need the internet. @Rogers can you do better?

  • John_Frank1954
    John Frank (@John_Frank1954) reported

    @WoodReporting @Rogers Oh well. Rogers customer service needs to try harder.

  • lilt82
    Felix Lighta 🔥 (@lilt82) reported

    @RogersHelps down goes rogers service again smh it maybe time make to switch

  • loneranger_0987
    Fight-Fight (@loneranger_0987) reported

    1 customer service that is epitome of "as ****** as it gets" - @Rogers . On hold for 30 mins even I am the NEXT in line.

  • MariaGover
    Maria Governali (@MariaGover) reported

    @RogersHelps internet is down again wtf

  • lilt82
    Felix Lighta 🔥 (@lilt82) reported

    @Rogers service down once more in Toronto smh

  • guptas1108
    s gupta (@guptas1108) reported

    @RogersHelps I got a increase in bill for 30 dollars for making message to USA. Which I never did. And this is from the starting when I got this number activated. Feeling like someone from roger is doing double line.

  • FaizaAbuBakr
    Faiza A (@FaizaAbuBakr) reported

    @MEdingerReMax @Rogers I am...seems to be another outage...on the down detector website there's a spike in no service after 10 AM

  • davidta67129307
    david taylor (@davidta67129307) reported

    @RogersHelps my internet has been dropping for 3 days. Just spoke to tech support and they opened a ticket. That doesn’t help the two businesses that rely on this service. Currently experiencing NO service. Do you care?

  • justice4Mimuna
    Justiceformimunamohamed (@justice4Mimuna) reported

    @RogersHelps Years of playing with my phone service and pushed to end my phone service. Nothing new, you have been a silent participant in our torture. Wasting our time, our life valuable assets and creating serious stress that could lead to serious diseases. All documented!

  • whatsgoneonn
    witchywonderess (@whatsgoneonn) reported

    @Rogers @felixtennis why do you allow so many scam calls on your network? are you helping scammers do the scamming?

  • UrHostSashaMack
    Sasha Mack (@UrHostSashaMack) reported

    Oh come on @RogersHelps why is my phone service and data down AGAIN? #to #rogersto #torontooutage

  • tinyfevers
    Abby Normal (@tinyfevers) reported

    @DonSmith_ca @RogersHelps Mines definitely down too. Been on 3g for the last half hour or so.

  • srasile
    Sandra Rasile (@srasile) reported

    @Rogers @MEdingerReMax Data not working and can’t text. Network changed to 3G and status states SOS

  • WrinnChris
    Chris Wrinn (@WrinnChris) reported

    @BudstuffClub @Rogers Oh wait your our customer already... shoot looks like it will actually be 120.

  • justice4Mimuna
    Justiceformimunamohamed (@justice4Mimuna) reported

    @RogersHelps Our internet is purposely cut off on days when we’re off work and want to work from home. This has happened many times and you haven’t done anything about it. Our service is interrupted and every minute our internet goes off & yet you’re charging us for service we don’t have.