Rogers service status: outage reports and connection issues
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Vancouver, Brampton, Guelph, Cambridge, Edmonton, Duncan, Surrey, Oshawa, Scarborough, Calgary, Regional District of Kitimat-Stikine, Toronto county, Orillia, and London.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 2 minutes ago |
|
Vancouver
|
TV | 15 minutes ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Wi-fi | 2 hours ago |
|
Toronto
|
Wi-fi | 4 hours ago |
|
Toronto
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TRG (@Newf_GG) reported@Garnet_2203 @Rogers Bev, you’re garbage. Those 10000 were offered early retirement packages, they were not job losses. Embarrassing.
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Vinny J (@BanditVinny) reported@Canucks @Rogers The luck of this team is dog ****. Why do I even bother any more. We needed that number one.
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Skoot (@Skoot9191) reported@DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse
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Alex McIntyre (@McalexMcintyre) reported@Canucks @Rogers I honestly think that we should seriously consider trading down, especially if we can pick up an additional 1st round draft pick either next year or the year after.
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Craig Mask (@cjmask83) reported@allkindsXO @RogersHelps I’m having the same issue
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️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reportedAs usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.
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Lori Sirianni 🇨🇦 (@4AnimalLife) reportedWhen I was out tonight my cell must've been jostled—got home & internet access was disconnected. Called @Rogers for tech service. Spent 51 mins on hold, gave up, called back, waited another 44 mins. WASTE OF MY TIME. Inexcusable lack of tech service due to Rogers' mass layoffs.
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B-Rich (@nb_rich) reported@MapleLeafs @Rogers Don’t make getting the 1st pick a excuse to trade Matthews. Give him the bag and lets get this **** going
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Bonnie Lee (@stitchlady) reported@RogersHelps It’s the worst on NBC. I have reported it many times. They’re still trying to fix it by contacting NBC. I have had pixelating on other channels, but that seems to be improving although it is intermittent.
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Canadian Bacon 🇨🇦 (@oneactioncat) reported@Canucks @Rogers Of course the fking leafs get #1 **** the nhl & **** the cfl for their asinine changes.
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Aman Rattanpal (@AmanRattanpalX) reported@RogersHelps I DID BUT THEY ARE UNABLE TO HELP.
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viktoh (@Iam_viktoh1) reported@RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps All you do is push people to an online chat bot why don't you actually call me with a human being so we can figure it out sending me to chat bots with zero customer service proves my point in court
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honolublueballs (@honulublueballs) reported@Canucks @Rogers You don’t deserve any fans. Dog **** on-ice product dog **** personnel hires dog **** trading history dog **** player development dog **** draft history dog **** ticket price that always go up dog **** ownership Shocker anyone bothers with this garbage
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Dman (@mcmanus17) reported@RogersHelps I haven’t noticed this issue before. I think it was just a one off but it was like something wasnt realizing that a commercial break was occuring.
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Joey Stewart (@UCANSMB) reported@Garnet_2203 @ravira @Rogers God damn… I see how ppl fell for Elbows up LOL their comprehension is non-existent. You dumb ***** don’t know the difference between ACTUAL layoffs vs OFFERING buyouts/early retirement… no wonder this country is going to ****
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Corey (@Corey898912) reported@Garnet_2203 @Rogers You're a retard, businesses are fleeing, the construction industy is dead, youth unemployment at an all time high, just admit you retards got duped already you spineless clown.
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G-Baby (@G_Baby57) reported@Garnet_2203 @Rogers damn if only they kept them around to horas me with spam phone calls
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Palvinder (@ppsgrover) reported@RogersHelps @RogersHelps @Rogers Did that and "Yassine - Rogers specialist" said to resolve the issue transfer to the credit operations but no fix Its frustrating #Rogers #CustomerService
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Tesla Vancouver Island (@IslandTesla) reported@Rogers fix your ****
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AAM (@jrmukadama) reported@Rogers Why isn’t Rogers showing the Leylah Fernandez match from the Rome Open? When a Canadian player is on court, I’d expect Rogers/Sportsnet to televise it. Is that asking too much from a Canadian company? Canadian tennis fans want to support Canadian athletes.
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Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Your customer service and tech support is absolute garbage!!! This just gave me more reason to love services.. outage since yesterday tons of complaints and rogers hasn’t declared the outages no one is looking into it?? WTAF
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AP (@ap210) reported@RogersHelps Very helpful - I already held for over 2 hours only for the agent to not fix the matter, despite assuring me it was fixed. Then I waited for 2 hours for chat support online only to be cut off. Loyal customer since 2000 and have 5 lines. But I’m done with this.
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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💎🙌🏻 Hortie 11:11🚀 (@Hortiez) reported@MapleLeafs @Rogers Worst acting ever
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Tony🐶🏒 (@TonyAnjam) reportedNo one reading this, but I did call out @Rogers last week for ripping me off. But @RogersHelps has tracked down the salesman and confirmed no install fee! A bit ridiculous to need Twitter for this, and still think their AI-chat-bot that does nothing is whack
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SG (@allkindsXO) reported@Mr_E_ous @RogersHelps Yes exactly!! I still have no service and they’re saying is nothing is wrong w their service.
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Andrew Pottie (@Andrew_Pottie) reported@nuttyskadork @RogersHelps I had Shaw but I finally dumped them after they increased my internet-only service from $55/month to $128/month over about 8 years, for essentially the same service.
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ReconzArmorz (@ReconzArmorz) reported@RogersHelps If I was your dad Eric I would kill myself. wtf are u doing with ur life
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Anonymoose (@nite_awol) reported@Canucks @Rogers FIRE WHOEVER SUGGESTED DORION WAS A GOOD CANDIDATE YOU STUPID IDIOTS.