Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Vancouver, Toronto, Barrie, Cambridge, Montréal, Richmond Hill, Moncton, Hamilton, Ajax, Victoria, Scarborough, Matane, Ottawa, Calgary and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Alliston |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Barrie |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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G DOT
(@Gzz4) reported
@RogersHelps no data or calling on my business lines, 3 people could not work today due to this outage
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Lanna Kanewischer
(@cheermommax2) reported
Read about the @Rogers service outage in Ont. this morning thought ugh that sucks but as #yeg resident wasn’t affected, 3 hours later have no service & need phone for work & am waiting for a call! @RogersHelps how long does it take to fix the issue??
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KP ♓
(@MomKP22) reported
@Rogers @FidoSolutions Ummmm my texts are not working at all, all morning. #wth
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Bilal Al Balhawan “Bill” △⃒⃘
(@lifebybilal) reported
@RogersHelps Excuse me what’s happening with the service ????
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RIAAN
(@RIAAN48505191) reported
@RogersHelps I cannot receive any text messages. Please help
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Rochelle M Marshall
(@SpiritedMensch) reported
@Rogers It’s been more than 5 hours since my service has gone down. Any ETA on when it will be up and running? I’m in London, Ontario. I’d call Rogers, but hear that is a more than 3 hour wait. Affecting people all across the country.
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Steve Bellan
(@studio75steve) reported
Hey @Rogers do you have an ETA on when the outage will be fixed?
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Concerned Citizen1
(@dianneathome) reported
@PeelPolice @Rogers People shouldn't be calling 911 because their service is down in the first place. While you're bitching you dont have internet, someone in a health crisis cant get through.
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Jason Moore
(@ninjajlm) reported
@RogersHelps In Calgary and no cell service...
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Niral Shah
(@thenirals) reported
do we have an ETA when the service will be back up again @Rogers @RogersHelps
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SPT
(@spt_samaria) reported
@Rogers @RogersHelps This is not acceptable!!!! So many affected and yet it takes forever to resolve the issue???? How is it that you are not able to deal with outages on this scale in a timely manner ie...within minutes not hours????
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Michie Frank #BLM
(@michie_frank) reported
Just got an email from our doctor saying that Shawn can get the vaccine and the clinic is right beside where Shawn is working but @Rogers is still down and he has no way of knowing that. I’m getting more and more angrier today
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Saywutnow
(@Saywutnow2) reported
I'm guessing now that @chatr is running off the Roger's network. Good thing I have a wifi access point at work. More reliable than @Rogers network atm. You have one job . Keep canadians connected.
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Repinerator
(@Repinerator) reported
@DeniseC88443820 @naomiparness @RogersHelps I could see a 2 hour down time. But it’s going on 12 hours now, so yeah, people are rightfully pissed off.
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Simon Prine 🇨🇦
(@simonprine) reported
@RogersHelps do you know when service will be restored???? I am out of the country and not going to be near wifi for hours.
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T@Z
(@af_taz) reported
@CP24 @Rogers Its been almost 12 hours since the outage started, during such a crucial time(stay at home order) where everyone's work is reliant on phone and web and you still are not able to figure it out. Critical functions are on hold because of your failure. REFUND EVERYONE!!!
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ANKIT CHOUDHARY
(@ProAnkit89) reported
@RogersHelps @PeelPolice @yashbrahmbhatt When will the issue get resolved ?
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K M
(@kirstinmunro1) reported
Wtf @Rogers get your shittttt together
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Dawei David Rong
(@DaweiRong) reported
Small businesses are already struggling and now we can’t even make/receive calls... get your act together and fix the outage! @RogersHelps
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Rosie Wallace
(@RosemaryWallace) reported
@Rogers @RogersHelps Many, many Torontonians are struggling to work from home as we speak. Please, fix this!
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sunil kumar
(@kumarma12) reported
@RogersHelps - Could you please let us know the ETA for service restoration.
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victoria banfield
(@monstermumca) reported
Trying to get a vaccine appt booked - @ShopprsDrugMart needs to send me a confirmation text / call to get in the system, but @Rogers network is still down. Oh the joys of technology... #cantwait #formyshot #bestoneistheomeyouget
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NuI
(@Moollah) reported
@harv8704 @RogersHelps Toronto is without #Fido #Rogers this is complete failure of their service. All around #Canada it is down.
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AdrienneTanner
(@AdrienneTanner) reported
My @shaw internet is down. Is this part of the @Rogers fiasco or am I special?
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CABALLERO C
(@CABALLEROC2000) reported
@RogersHelps @Rogers “Some”? it s wide Canada Outage, perhaps the 5g ain’t working as good as the shareholders expected. But of course the customers are the sad sacks paying for this. Big prejudice for me! 😡😡😡
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SK
(@SerenaKouzi) reported
@RogersHelps @Rogers it’s been 5 hours we’re without LTE/ Service seriously ?!
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Heather Gray 🍁
(@treadlightly) reported
@mor10 @Rogers @RogersHelps Wow! I had no idea it was out across the country. My service is out too in Ontario
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Kwame Awuah
(@kayawuah) reported
So @Rogers you guys want to fix the service towers or what? People have calls to make.
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Joan Cabral
(@larbac66) reported
@RogersHelps I hope this is fixed soon as the apps are down to book vaccine at pharmacies in Ontario
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Gwyn Auger
(@magicassistant) reported
Hey @RogersHelps what's happened to my cell service? @Rogers