Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Gloucester, Toronto, Scarborough, Rapide-Danseur, Bolton, Cambridge, Richmond Hill, Oshawa, Peterborough, Waterloo, Montréal, London, North York, Concord and White Rock.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Toronto |
Internet | |
| Scarborough |
TV | |
| Rapide-Danseur |
Internet | |
| Bolton |
Internet | |
| Cambridge |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Starship Alves
(@StarshipAlves) reported
@DavidRentz @TorontoStar @Rogers You won't get ****. When I moved to Bell, I had to spend 3 hours at the Skydome location waiting to return my modem because Rogers phones were down. They now send me collection letters of $3,000+ for the equipment I returned. I would love to see them go bankrupt.
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Reiko Koyama
(@reikokoyama79) reported
I have never been more annoyed at having to pay my $400 wireless bill, than I am today @Rogers. Cute that you think a $15 bill credit will make up for having no connection for 13 hrs. ON A MONDAY TO BOOT.
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David Lee
(@daveitprocan) reported
@Rogers @RogersHelps @tylerse79707296 One day credit?!?! Are you serious? It is the minimum since we actually received NO SERVICE on Monday. What about some consideration for the inconvenience that your customers experienced? How about backing up the words where Rogers is the "Big 3" yet not big on reliability
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Evan Eckersley
(@SageLikeFool) reported
@Nav4040 That still depends on whether you are a @Rogers customer or not. I hear they are maxxing out at 0...
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Brandon
(@bds28) reported
@MobileSyrup Of course they will, by crediting us $2.20 for the problem rather than valuing a credit based on what the lost day actually meant for Canadians. @Rogers @RogersHelps
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Kathy
(@leafsweetie) reported
@RogersHelps Seems to be happening on all ignite remotes in the house. I hold the button down, it says listening and then either stops showing “listening” or says “I didn’t hear that” or opens Netflix.
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Kathy
(@leafsweetie) reported
@RogersHelps I manually unplugged it and two boxes. It did not fix.
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Sarah Lake-Mitchell
(@lakemitchells) reported
from
Oshawa, Ontario
@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.
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Donk 🌐
(@donk_316) reported
@Rogers @Fidomobile so if I’m late on a payment by 13 seconds you guys are on it but when you have issues for 18 hrs... not a word. I’ll be switching providers end of this month
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Connor Clancy
(@ClutchClancy84) reported
So after that fiasco on Monday from @Rogers @RogersHelps their grand gesture to a 15 + year customer is a 4 dollar credit!!!! But rest assured they want to earn my trust back!
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Gary Zee
(@gaz2002) reported
@RelianceCares No, I will not. Issue is on your side, so it's a Reliance problem. I am providing you with everything needed to verify the issue then fix it. I'm not your customer support, you are. After pandemic, then @RogersHelps issues, getting tired of poor Canadian customer service.
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Suad Bushnaq
(@SuadBushnaq) reported
@RogersHelps I need a fill refund for the month of April please. I pay 82 dollars a month to be able to work and your internet has been down at least three times this month impeding my work which pays my rent.
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Surveyor Brett - Game Manager
(@BLuchanski) reported
@EdmontonOilers @Rogers Anybody else put in there phone number and never receive a verify code??
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koko
(@understatedkoko) reported
After 15 yrs as a @Rogers cell customer, I left to another provider, transferred my number, all done by the new provider, @Rogers did not contact me once, not even to ask “why”. Hmm, retention is not a priority I suppose. @bell contacted my partner instantly with better offers.
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Tony Power
(@J_Anthony_22) reported
@RogersHelps another day or terrible internet service from @Rogers
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Dave Neal
(@MdrnCdn) reported
@RogersHelps Everything came back normally, and I've seen that Rogers will be adjusting charges for the outage. I did get a text that day welcoming me to the US network and informing me of 'Roam Like Home' fees, hopefully I did not incur any charges.
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♕Juniñho♛
(@PapiMood) reported
Imagine missing the birth of your son because of poor conduct in services. Horrible-> @Rogers
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Noman
(@TheNomanArtist) reported
@CBCNews I will ask for a Credit for that day, this caused me financial damage as i lost contact with what was suppose to be a thousand dollar gig @Rogers
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Sham
(@SHN006) reported
@RogersHelps Is this a joke? Service disruptions happens early Monday morning and it is now Wednesday and you’re giving me an update now????
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Giua1973
(@Giua1973) reported
@RogersHelps Is there an issue with internet in downtown Toronto, King & Dufferin area?
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Brendon Hyde
(@brendonhyde) reported
@RogersHelps @matt0126matt @heathavoid So a whole $3 to compensate for the wages lost not being allowed to sign in to secure server because of the 2 step verification So I lost about 160 for service disruption males sens the 3 will be so helpful
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Perkus Tooth in the booth
(@_zestymordant) reported
@Rogers We are not “loving” anything we are just stuck with a biopoly that sucks
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paulM
(@landlPM) reported
@Rogers I’m not so much concerned about the phone as I am about the reliability of the network. Your **** service cost me about $4000 the other day
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gaurav
(@gauravs14) reported
@RogersHelps hi what is the eta on the internet outage in mississauga. I was told over chat that there is no eta
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Suad Bushnaq
(@SuadBushnaq) reported
@RogersHelps internet down again in the annex border yorkville. This is the third time this month and again my work is halted because of it. Help please.
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Kathy
(@leafsweetie) reported
@RogersHelps Hmm I was told to never unplug the modem but to restart it from the ignite app?
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Cyrelle
(@CyrelleSonic18) reported
@sayonaralara_ @RogersHelps @Rogers We had to take an Uber and was almost late for work. Talk about bad timing, lucky enough we made it!
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Larry
(@Larry69812557) reported
@BLuchanski @EdmontonOilers @Rogers Yes! WTF??
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lara
(@sayonaralara_) reported
@CyrelleSonic18 @RogersHelps @Rogers It turned out to be a huge network shut down for basically the whole day, so crazy!
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Leanne
(@LeanneFayad) reported
@Rogers service is still cutting out what’s going on? It’s been like 2 days