Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Brampton, Pickering, Calgary, Langley, Montréal, Halifax, Orangeville, Fredericton, Whitby, London, North York, Vancouver, Surrey and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Brampton |
Phone | |
| Pickering |
TV | |
| Calgary |
Internet | |
| Langley |
Phone | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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jimy321
(@jimy3212) reported
Hey @rogershelps there a neighborhood outage at m3l1s9 do you know if anyone has been dispatched? Its been out since 5am...
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david shaw 🇨🇦 🏳️🌈
(@TheCNDViking) reported
it would be really nice if @RogersHelps would fix this connection issue, but nope sends a tech out oooh oops we cannot find the issue. happens again, call and they just have you unplug stuff as if you haven't already done that. -.- been months.
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Jirplays (They/Them)🇨🇦🏳️🌈
(@JirPlays) reported
Dear Companies, if you are going to turn your logo's into Pride Flags... than support the community. DONATE TO OUR CAUSES. Our brothers and sisters are being persecuted around the world & need your help. Don't comercialize the celebration of #Pride unless you intend2act. @Rogers
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Allison Miceli
(@miceliaj) reported
@RogersHelps I’ve already been on hold for an hour & I’m not getting much help. Tbh I’m frustrated & disappointed that I as assured this wouldn’t happen again. I was provide instructions to set up my phone to ensure this didn’t happen & here we are. Feel free to DM me if you want to help…
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Current Affairs
(@Current83954572) reported
@Rogers why is your coverage so astoundingly terrible in & around #Terrace, BC.
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Chris B
(@chris_bayliss) reported
Hey @Rogers Service over the last few weeks has been unacceptable and inconsistent. Service interruptions 4-5 times per day. For the price you charge this is not acceptable. #IgniteInternet
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Tirth Dave
(@TirthDave10) reported
@RogersHelps Service apptmnt is scheduled for 12-2 pm today to fix poor internet connectivity issue but no one has shown up or no one has called to confirm appointment. This is how poor service is of Rogers to their customer. Can’t fix issue then atleast advice for closure. #worstserviceever
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Josh
(@Joshhhhhh1548) reported
.@rogers i hate you with every fibre of my being why is my absolutely abysmal plan so ******* expensive if u don’t even let me do **** god i hate you capitalist scum
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Nitin Arora
(@allstuffdigital) reported
@oneplus @Rogers 2 customer oriented brands doesn't seem to be agreeing on 5g bands. Next time you buy a phone, don't look at camera or tech, learn about the bands first. Such a bad taste buying oneplus and finding no 5g band for Rogers. #stoneage #badcustomerexperience
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Universal-Man 🪐👩🏽🚀
(@KRRISHx51) reported
ROGERS INTERNET DOWN AGAIN!! #rogersoutage truly sickkk of this.. @RogersHelps need to shut down at this point. Switching my provider very soon and hope you all do too!
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leeana
(@loud_femmebot) reported
@RogersHelps omg, day 7 of this Rogers madness, so dumb of me to be this patient with you. Life is too short to stress over internet issues. I’m done with this crap, bye! People, leave these guys if you want to keep your sanity
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April L 🇨🇦
(@April7412) reported
@RogersHelps once again, my internet and cable are down! After being a longtime customer and being forced to switch to this new ignite service which has not been great, I’ve honestly had about enough of Rogers
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Anders Falk
(@Flanders1234) reported
from
Québec, Québec
@RogersHelps I’ll having issues. I received a text saying I’ve used 90% data, MyRogers says I have only used 60% and Rogers website is down so@I can’t add data?
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thebat88
(@thebat88) reported
@RogersHelps it has been a week since the internet is not stable. Upload speed drops to literally 1mbps last week and today internet is totally out. What’s the ETA to fix this? L6E area in Markham
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Current Affairs
(@Current83954572) reported
@RogersHelps Thank you. No, it's not a temporary issue. It's an ongoing problem and for some reason it seems that @Rogers won't address it. I'd like to know why.
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TRICKS
(@trickster29) reported
@RogersHelps Can you please tell me when service will be back for Liberty Village? Going on six hours now
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leeana
(@loud_femmebot) reported
@Favsy28 @Rogers Hey Andrew, I’m on my day 7 with Rogers internet dropping every 10 mins. Last night they emailed saying the issue is resolved, this morning it’s still dropping. Waiting for Bell tech come in today to finally replace them, should have done this a long time ago
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Paper_Monkey
(@Paper_Monkey) reported
@RogersHelps trying to find the status of a refund cheque for overpayment of our final bill. Is there anyone who can help with this? The automated chat bot on the website wasn’t helpful.
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Anders Falk
(@Flanders1234) reported
@RogersHelps I need to use my data over the next 8 hours. It’s been down since midnight so that’s 14 hours for maintenance? Will I be charged? How did you send me a text about my data if system is down?
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TRICKS
(@trickster29) reported
There is no worse service provider than @RogersHelps 🤬
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JET1294
(@jet1294) reported
I hate using @Rogers Internet, seems like every weekend there is issues with gaming or causing stream issues. @RogersHelps #canadianinternetsucks #rogerssucks #Canadianinternetissues
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Marnee Da Ponte
(@MarneeDaPonte) reported
@RogersHelps @thebat88 Rogers was supposed to fix our internet issues today between 2 - 4pm, it’s now 5:45 and I’ve heard nothing from them. Oh & the problem started on Friday but Sunday was the earliest appt - I guess they forgot. Not good enough
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Hatrick
(@tgwn11) reported
@RogersHelps How long will your website be down for maintenance? I hit my data limit and need to buy more data. I get an error message when I text B to 222 to purchase more data. Will I be charged for this data I am using?
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Christa Noel
(@Christa_81) reported
@RogersHelps my internet isn't working. It's saying "connected without internet". Is there a service interruption at 380 Murray St in Ottawa? What's the problem what can I do? I need my home wifi asap. I've tried rebooting the modem by unplugging it.
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Lee Martin
(@Bottie) reported
@Rogers Got a text saying top ups for Pay As YOU Go have ended. I have been a customer for 20 years!!! Not a great way to treat a long time customer!!!😣
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Miss Ekene
(@Choc_girl) reported
@RogersHelps Rogers please adjust my bill that was affected by one of your agents!!! She offered one price and now I see something else on my bill. The worst part is that I didn’t even need the “free/extra service” she was providing! #salesissues #stopsoliciting #CostOfLivingBc
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Chantelle
(@ms_chanty) reported
I’m so mad. I’ve been without internet since Tuesday and @RogersHelps and technical support has been all over the place. My 2-4 technician was a no show and a manager named Katie was supposed to call me with an update but I’m still waiting.
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BEVIH20
(@BEVIH201) reported
@RogersHelps Internet issues in Brooklin since the big storm. Internet has been going out 2-3 times per day ever since. A modem reboot fixes the issue. Technician came out and said it’s “a neighbourhood problem”. Today it stopped working completely. Modem reboot doesn’t help now
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Gaurav Agarwal
(@a1gaurav) reported
@Rogers Dissapointing service ! Smart home monitoring doesnt work, technical support unable to help, escalation team not willing to even speak - passing the blame to other team. Total wastage of time, house not secure despite paying hefty fees. No grievance mechanism. Shameful !
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Angelotauro
(@Angelo_in_TO) reported
@RogersHelps hello Rogers the technician told me the area in my neighborhood is having issues. I need an update. The internet is more of a utility than a service and I need to work. I live in M4Y in Toronto so please let me know the status.