Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: North York, Ottawa, Grand Forks, Toronto, Vancouver, Kitchener, Brampton, Guelph, Orillia, Thornhill, Waterloo, Winnipeg, Montréal, Whitby and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Internet | |
| Ottawa |
Internet | |
| Grand Forks |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@Amy_Saydak) reported
@RogersHelps @Rogers the Rep refused to help me unless I stayed sitting on the phone listening to silence. So I waited just to get told she can't help me and I'm transferred to someone else and now sitting on hold. THIS IS SO STUPID.
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Roisin McGrath
(@RoisToronto) reported
@RogersHelps is there a cellular service outage in Toronto - my husbands phone has been down for the past 4 hours with no service
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Billy
(@TFCHooligan69) reported
@RogersHelps I recently interacted with someone from Rogers regarding a bill payment issue. I have received my updated bank statement and it appears there wasn't any issue at all. Everything has been resolved just like that. Thank you again for your assistance.
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Kimberly
(@kkbbcan) reported
Is anyone having issues with @RogersHelps Internet/cable? The Internet has been off and on for the past 2 days and now the cable isn't working. #rogers
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Kimberly
(@kkbbcan) reported
Is anyone elses @Rogers internet/cable not working? Internet has been off and on for 2 days and today the cable isn't working. #rogers #rogershelp
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💖🦄sarah🦄💖 @ PATREON
(@villanarei) reported
@RogersHelps Yes, no problem
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Chris Eaton
(@actuallyeaton) reported
So I'm at 17 'legal dept of service Canada" scam calls today. Anyone else? @CRTCeng @RogersHelps This is getting kinda ridiculous.
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Lisa Chung
(@LISAC905) reported
@RogersHelps @SachinP15193195 Thornhill has been down since this afternoon, both tv and internet! Any eta as to when this will be fixed?
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Martin Sharratt
(@mjslanguage) reported
@Rogers So those without the premium service are currently getting stressful WifFi with Rogers. K… got it.
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cleo
(@itscleo_76) reported
@RogersHelps are there internet issues in Mimico/Etobicoke? Connectivity but very poor. Web pages won't load.
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Tyler
(@roylie1188) reported
@RogersHelps I get no data service in Kincardine ON. Might have to switch to another carrier soon. Feel like this is a widespread problem.
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Kris Sibal
(@sibbzz) reported
@RogersHelps @Rogers I haven’t tweeted in literally years… but I’m desperate to get this internet issue resolved and your outage map is useless as well as your chat support... Please help me figure this out.
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Matt Bingeman
(@BingemanMatt) reported
@RogersHelps y’all are ******* useless. I’ve had no internet for 3 days, my landlord calls you and all you can say is “Can you try unplugging it for so long”. It doesn’t fix **** you morons. Fix your ******* wifi, unbelievable. Youll never see me as a customer again.
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indigo 🌙
(@indiglows) reported
@RogersHelps - your 'customer service' has been beyond frustrating today and I've had none of my questions answered. can I speak to someone who actually reads what I say, or am I doomed to get scripted non-responses to every concern?
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Cindy Ashley
(@CindyAshley17) reported
@Rogers internet down since last night. I run a business this is BS
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Natalie M
(@nattghan) reported
@RogersHelps any update on the outage in downtown toronto??
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Amy
(@Amy_Saydak) reported
@RogersHelps I'm talking to yet another representative in chat and so far they haven't been able to help me. I've never in my life had so many issues getting a new phone!!! This is absolutely ridiculous.
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Sue Kuruvilla
(@Suelusive) reported
And here we go again @Rogers another day trying to work from home and the wifi is not working .. Can someone please try to resolve this without 8 hour gaps between responding.
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Sam Rocha
(@SamRochadotcom) reported
@actuallyeaton @CRTCeng @RogersHelps I get one every two weeks and they all scare the **** out of me.
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Jonny Palmateer (He•Him•His)🤘🇨🇦
(@Palmateer29) reported
Just ported 2 lines from @TELUS and 1 line from @Bell over to @Rogers. The decision to leave both was based mostly on crappy customer service. We were with Telus for at least 15 years. #TreatYourCustomersRight
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𝐀 ❀
(@ang3lhoney) reported
@rogers why am i paying for unlimited data when it never works 🤨 full bars and nothing is loading do better
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Geordie GreenHeart
(@HealingVisionz) reported
@MobileSyrup Lol, wonderful... Go to @Rogers if you are a new customer and get 5gb more for the same price. #wireless #canada #iPhone
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Kirsten's Desk
(@KirstensDesk) reported
Just so you know, @RogersHelps, our Internet has been going down daily over the last two weeks. Not acceptable. Who in head office can I speak with who might actually do something about this?
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Vauxhaul
(@TheRealSimpson) reported
@RogersHelps just once I'd like a day without service interruption. And I pay more for this why??
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Amy
(@Amy_Saydak) reported
@RogersHelps @Rogers oh look, yet another person says they can't help me. What is wrong with your company?!?!
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FrankieDplus3
(@Frankie_DaSilva) reported
@AmberleaMelloul @RogersHelps @Rogers The service in my area has been restored.
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brandoz
(@brandonjcater) reported
@Rogers customer service is ******* trash man
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I_Support_Indian_Farmer
(@SachinP15193195) reported
@RogersHelps Do you have any update on Mississauga internet outage. Its corporate tax deadline today and internet is down. Now we have to work late nights. Please update
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twins mom
(@tcfannumber1) reported
@RogersHelps who do I talk to about PVR problems?
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Gurunandan
(@Guru9192) reported
@RogersHelps Internet is down for the past 15 hours in Waterloo. Any updates on when it will be fixed?