Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Mine Centre, Montréal, Guelph, Calgary, Edmonton, Brampton, London, Kanata, North York, St. John's, Paradise, Kirkland Lake, Newmarket and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Mine Centre |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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The Passionate Friar (aka Phelonius)
(@PassionateFriar) reported
My Internet continues to go up and down like the toilet seats in a co-ed bathroom. Relieve @Rogers of its network assets and let them sell services. They are an existential threat to Canada's global security.
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Mayuri Chauhan
(@MayuriC66902574) reported
@RogersHelps Still having service issues in Vancouver,Delta and Surrey in British Columbia
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The Cat2️⃣9️⃣
(@PatrickHurtubi1) reported
I hope all @Rogers employees have to go home and watch this same terrible TV service that we are all experiencing.... ya ya ya... "you're trying" give it a rest and shut up. We are not at stupid as you think we are.
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Heather Ross
(@OhEwe) reported
@DaleV73 @RogersHelps Yes. We couldn’t watch ignite at all last night and tonight it’s still cutting in and out. We fired up an old DVD player Friday & last night to watch episodes of Deadwood & suddenly I have a terrible case of potty mouth.
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DMP
(@dmp_79) reported
@grandpajoe68 @RogersHelps If this ever happens again to you. Please look for someone on another network. 50% of ppl had service so it shouldn’t be hard to find someone. Surely you’ve been through tougher times than this in your long beautiful life. Best of luck.
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Canadian Defunct Retailers
(@CdnDefunctstore) reported
We are leading a class action lawsuit against @rogers on behalf of all defunct retail for lost sales during the outage.
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Zachary Houle
(@zachary_houle) reported
@RogersHelps Can't access Twitter on my laptop and am having some issues on my phone. Can't check email from my phone. You guys are really making a case that it is time to switch ISPs.
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Jax Spratz 🇨🇦
(@gailforcewynnd) reported
from
Brampton, Ontario
@Jun00n @TKoobaan @Rogers Rogers down again
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Rob B.
(@Headanac) reported
For those who feel after the @Rogers debacle we need more competition I suggest that we simply need redundancy. If one of the Canadian internet duopoly goes down, the other must be compelled to assume the users and permit seamless takeover.
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Stuart Munro
(@stujam22) reported
@Rogers no service in Steinbach, Manitoba for last 30 mins
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Tanner
(@tanner0000000) reported
@RogersHelps @Rogers FFS issue better be fixed tomorrow before I (and everybody else) that starts working.
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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saudagar singh
(@MikeGillYYC) reported
@Rogers still having data connectivity issues - shows 5G but not getting any consistent speed -
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Catarina C
(@C13czajk) reported
@RogersHelps I'm still having issues too. Calls cut out or don't go thru at all.
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Joe
(@diogoweb) reported
@CanNet_Telecom @RogersHelps @CBCNews Still no internet in Etobicoke centre Toronto... It's very frustrating that Roger's CEO is handling this like a solved issue and hiding the real extension of the problem.
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Tanner
(@tanner0000000) reported
@RogersHelps @Rogers FFS issue better be fixed tomorrow before I (and everybody else) start working... you had all weekend to have all hands on deck to resolve this.
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Tim Blaker
(@crunchtimebb) reported
Hey @Rogers .... Ignite TV is not working ... again ... Would you like some help? Does anyone at your company who is trying to fix all this actually know what they are doing?
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Blergs/Jucedporkchop
(@Juced_porkchop) reported
@Rogers I was fkng stranded because of this issue! This monopoly should be illegal! I want the whole month refunded (Chatr) or cancel my account! I'll switch.. A one day credit for the extreme consequences I and many others had is not only NOT good enough, IT'S AN INSULT!!!
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JC
(@DimeDroppa83) reported
@Beamrgurl @RogersHelps @Rogers They better get to work because mine is still down, $110/month expect the best service on the planet , I haven’t heard any problems with the competition ever this is the now the 2nd time with Rogers
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Sarcastic Acid
(@Sarcastic_Acid) reported
I somehow have this feeling that @Rogers outage is a result of a cyber attack. Maybe even ransomware. Either way, this should be a clear warning on risks of putting a country's critical infrastructure in a few monopolistic private hands.
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rob kennedy
(@number1tender) reported
@RogersHelps @Rogers Yep my tv is still crap. Looks like I’m watching shows on a tv from 1990 with the picture quality so crap.
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Johnny S.
(@measuringlife) reported
@RogersHelps Internet still down
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Dale
(@DaleV73) reported
Internet seems fine but our TV is still cutting in and out. Rogers ignite TV. Anyone else having this issue? @RogersHelps
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Badum.Tish
(@tishhitsthefan) reported
@CheriDiNovo @Rogers How many unnecessary overdoses happened, because people couldn't get help, or use an Overdose Protection hotline?
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Illigitimi Non Carborandum
(@marketwizardimg) reported
@Rogers you’re not really “up” are you? Our TV and Internet is dodgy as crap. That’s some upgrade. Two days won’t cut it.
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Crystal Hill
(@Sheddiegale) reported
@RogersHelps Home phone service is still not back up and operational.
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Cheryl Burford
(@CherylBurford) reported
@Rogers had internet service all day and now I have nothing.. No t.v or internet. I understand the massive undertaking this is but an update would be nice for those still dealing with issues.
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Jax Spratz 🇨🇦
(@gailforcewynnd) reported
from
Brampton, Ontario
@johnnydebl @PatrickHurtubi1 @Rogers Rogers down again
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matin mazid
(@matin_mazid) reported
@PrimusHelps @RogersHelps : I’d like to thank the customer service staff and line engineers who don’t get enough credit for for their role in fixing the #rogersoutage