Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Thornhill, Calgary, Surrey, London, Abbotsford, Toronto, Guelph, Montréal, Ajax, Ottawa, Brantford, Kanata, Waterloo, Dieppe and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Thornhill |
Internet | |
| Calgary |
TV | |
| Surrey |
Internet | |
| London |
TV | |
| Abbotsford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Belcourt
(@MarkBelcourt) reported
@AboutRogers @RogersHelps My Internet is working but crazy slow to a point that it’s useless
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Kris K
(@koolkk) reported
@RogersHelps What happened to network redundancy?
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sknataraj
(@srisarva2) reported
from
Toronto, Ontario
@Rogers 416 area mobile has been completely offline today and work is impacted. When is the service getting restored?
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Calyx Creative
(@Calyx_Creative) reported
@RogersHelps Um I believe it's more than 'some', and it hasn't just been intermittent - i have not had service for the ENTIRE day. What if people were waiting for vaccination appointments today? This isn't the time for full day outages.
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Tammy White
(@tammyrwhite1973) reported
from
Brampton, Ontario
@RogersHelps hope this issue is resolved soon. all day with no service
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Kyle
(@sparksfly2000) reported
@AboutRogers @RogersHelps With all due respect calling it “intermittent” when it’s been out all day (and still is) is a little silly. Just say your network was offline all day and be done
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Jaswinder S Devgan
(@JaswinderDevgan) reported
@RogersHelps This was anticipated for reaolution at 5pm EST...still dont have any network coverage...was badly impacted due to this outage. Hope we get compensated for our loss of services.
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GTMB 💎
(@GTMB_) reported
Starting to look like a major DDoS type of hack with this Rogers outage. They have been down since last night. Phone service and data outages all over Canada. @RogersHelps Many have been impacted, what’s the ETA?
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Spooker🇨🇦
(@goodjobspooky) reported
@AboutRogers @RogersHelps Great , you’ve identified the issue .Credit customers accounts for the inconvenience. Still no phone over here!
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BloaterBoat
(@BloaterBoat) reported
@Rogers is the worst company around.
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Kasra Estedadi ☼𓃬
(@KasraEstedadi) reported
@Rogers your service is dogshit
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lucious vernus
(@liquidskilz) reported
@AboutRogers @Rogers Garbage company Way over priced services
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dazy
(@ddaazyy) reported
@AboutRogers @Rogers So what is the issue? What’s the cover up? Are you crediting accounts? Are you replacing the $2k I lost today?
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carl charbonneau
(@CharbonneauCarl) reported
@RogersHelps fix your ****.... for real.... customer service is already horse ****... the least we expect is for our network to be usable...
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Spencer Edwards
(@yyztotheworld) reported
@RogersHelps @Rogers You’re having a laugh. Some customers? Intermittent? You mean all customers have zero service.
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Ace Gannon
(@MrProtein23) reported
@AboutRogers @RogersHelps You need to refund us as we lost a full day of work, this was not ‘intermittent’!! Completely down since 6am and still going. I don’t want to have to call Rogers to ask for compensation, you need to automatically issue refunds to ALL of us and issue a clear statement.
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Harleen Cheema
(@HarleenCheema6) reported
@RogersHelps Cell phone service interrupted in Brampton Ontario? Can’t send or receive calls? Please help!!!!!
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David B
(@diggdeeper) reported
@RogersHelps As you do a postmortem on this incident please add the ****** GUI and functionality of the forums to the scope. This is pathetic. Electrical utilities like Alectra are SO much better.
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♥just a loving mom 2 u all♥
(@rntmom) reported
@DeeL466 @RogersHelps Probably absolutely nothing they don't give a **** about us...im in the same boat my parents need to reach me and they can't
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Jay (Cunner Outdoors)
(@CrazyCunner) reported
So @Fidomobile @Rogers its been all day now..... I can only use my phone on wifi......cant call or text.... Any idea when this will be fix... And how we will be compensated for losing a full day of service....
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Anna P
(@annapets) reported
@AboutRogers It's not intermittent if I've had zero service since 10am. Like seriously how dumb do you think ppl are. Its past 630pm and I'm still waiting for service. @RogersHelps
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Emi A
(@Violetflower227) reported
@AboutRogers @RogersHelps How you gonna compensate for the damage that you cost us, I couldn't do anything today and still no service!!!! You should make us aware not just suddenly in the morning we faced this issue... that's unacceptable.
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Acme Works
(@AcmeWorks) reported
At this stage I'm just gonna go ahead and blame @Fordnation and @JustinTrudeau for the @Rogers outage. They screwed everything else up. #ResignFord #TrudeauVaccineFailure
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VanJamer
(@VanJamer) reported
**** @Rogers I can’t sign up for a vaccine appointment because your system is down Canada wide and I need to verify my phone #!!!! 🤬
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Mawnster 604
(@Mawnster604) reported
@AboutRogers @RogersHelps 18 hour of straight up no service. Don't bullshit and sugarcoat this with words like intermittent... This is unacceptable and you need to address this properly. #rogersoutage
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JAMIE
(@JGALLIE22) reported
from
Toronto, Ontario
Hey @Rogers GET YOUR **** TOGETHER! For the amount of money y’all make this should’ve been handled already.
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amy🦋
(@aamy_h) reported
@Rogers what’s going on? I can’t be alone with my thoughts please fix my cell service...
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wolverine
(@brandinsmith4) reported
@AboutRogers @Rogers you realize after you sort this **** show your company is gonna go down a lot. I just want my bill reduced
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SublimeRealityOf64
(@SRof64) reported
I don't think @Rogers staff know what the word "intermittent" means. ......"occurring at irregular intervals; not continuous or steady." Time for a new provider. #FAIL
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Andrew
(@thatsgouveia) reported
@Rogers @RogersHelps Every should switch away from Rogers all at once, maybe we can then see better prices and customers support.