Rogers service status: outage reports and connection issues
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Full Outage Map
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Calgary, Calmar, Toronto, Vancouver, St. Thomas, Toronto county, Newmarket, Oshawa, Mississauga, Montréal, York, Barrie, London, Orillia, and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 1 hour ago |
|
Calmar
|
TV | 5 hours ago |
|
Toronto
|
Wi-fi | 5 hours ago |
|
Vancouver
|
Internet | 6 hours ago |
|
St. Thomas
|
Internet | 7 hours ago |
|
St. Thomas
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Weir (@CrescendoCove) reported@RogersHelps I've been through the ringer with the Credit Department, Customer Care, someone higher up in Customer Care. End result; I still have to pay, but I can launch a complaint against the first person I talked to--presumably to get her fired. She's the only one who was nice to me.
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Clip Clop (@clo33177634) reported@Rogers @RogersHelps Rogers coax is unreliable. Modem reboots, 2 techs after, no help, just runarounds.
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Kajeeth Navaratnarajah (@kajeethn) reported@Rogers FIX ******** UP
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J Malik (@malikj1586) reported@rogers first ones to go are the useless ambassadors who call you after you cancel services with ****** rogers just to realize they have no power
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Greg Weir (@CrescendoCove) reportedYou know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.
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Rick Blaine (@JayJjtml555) reported@RogersHelps your website stinks..your bots are horrible..what technology company has a website that has all the features that a website in 2008 had and no more
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Robert Park (@RobertPark71) reported@RogersHelps Maybe you should read the post before asking stupid questions. And I don’t want or need a reply. Tired or dealing with inept rogers
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Frank Lettieri (@LettieriFrank) reported@onursiezma @RogersHelps Welles Fargo your new 1800 number breaks up all the time can’t even put your f card number in .fix it or I’m taking my money out.
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Christian (@xXxCMANxXx) reported@Rogers After two +hours on hold , you now owe me , at 100 an hour You wasted my time which I could have made money but your absolutely terrible services couldn’t handle a call You are the worst service provider here Plus you owe me for cutting off my watch plan
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Dean Sarnecki (@sarneckid) reportedHey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!
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Ashit Milne (@AshitMilne1969) reportedOof I remember that day they had in July 2022 - I bet that got Ottawa and Toronto onto calls (@Rogers network went out for almost an entire day). Single points of failure are dangerous.
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Debbie 🇨🇦 (@DeMureDeb) reported@Rogers two different calls to reach 'support" and still no answer, totally 6 hours waiting.
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John (@Ireallyamjohn) reported@TheTorontoSun @Btowie21 "Voluntary buyouts" are often a face-saving precursor to mass layoffs. Any @Rogers employee who turns down the buyout is playing with fire.
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call her Hellen (@Mz_hellena) reported@rogers is the worst customer service ever
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Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️🌈🏳️⚧️ 😷🍄 (@OpLoveJustin) reported@Garnet_2203 @Rogers Canadian telecom is AWFUL
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IMPEACH-Now (@IMPEACHpedoNOW) reported@Garnet_2203 @Rogers No no it isn’t Elon can get ****** and we don’t want anything to do with him in Canada no matter how much Rodger’s sucks
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TimeTraveleRuss (@Noeticwanderer) reportedBeen on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.
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Bonnie Lee (@stitchlady) reported@Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really
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Serbian Lady D (@VojvotkinjaSRB) reported@MapleLeafs @Rogers Why am I being served by Indians when reaching service desk? Do I live in fking India or Canada? Do I pay you scumbags in Indian money or Canadian? People should just start canceling their contracts. This is outrageous to be served by Indians as a Canadian paying customer
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Mike (@AkquireMike) reportedNothing like @Rogers changing your account to someone else without your permission or authorization. Then on top of that you have to go to a store to fix their mistake and privacy issue. This may be of interest to you @CRTCeng
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Julia (@ThisisjuliaaaXO) reported@RogersHelps Hi service has been restored however still no internet service at my location
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Dan (@dcbreen27) reported@RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.
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Tony🐶🏒 (@TonyAnjam) reportedCall Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand
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Legalize_Freedom (@blahout99) reported@brar_drs @MelissaLMRogers @Rogers Really? ~ In my experience that’s a normal day of poor customer service. I’ve never got a person to help me in under 2+ hours! Disgusting!
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Joe MacDonald (@joemacdonald905) reported@RogersHelps Can I do the chat while away from my home wifi (but on the rogers cellular network)? Or do I need to be home and on wifi when chatting with them?
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps @CrescendoCove Same with me. Their department that deals with deaths told me a label would be emailed and when they get the equipment they will write off anything my dad owes. No label and there collections is calling. I cancelled my services with Roger’s too over this issue I’m having
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Krishan Arora (@krishanarora1) reported@RogersHelps it’s really worst service from last 2 months
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Andy Potter (@aap53) reported@RogersHelps That comes up with nothing. The myRogers(Shaw) app tells me there is an outage but when more details are requested there is nothing.
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nothing but volcanic vipers (@MooCowRawrz) reportedGlad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You
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JackieO1402 (@HerMajestyJakO) reported@CanadianGrayMan To give it to the Indians. Im tired of calling their customer service to not understand a word @Rogers