Rogers

Rogers Outage Report

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Rogers Outage Chart 12/10/2025 05:30

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Rogers compensate me for the outage?

The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: London, Brampton, Victoria, Toronto, Edmonton, Calgary, Richmond Hill, St. Albert, Alliston, Vancouver, Barrie, Cambridge, Montréal, Moncton and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Wi-fi
CanadaBrampton Internet
CanadaVictoria Internet
CanadaToronto Internet
CanadaEdmonton TV
CanadaCalgary Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BrockMarshall9 Brock Marshall P. Eng (@BrockMarshall9) reported

    @Rogers I have enough issues resetting my lousy Rogers Ignite boxes daily. I look at my bills and feel completely ripped off. How is that for a promo!

  • coachFusco coachFusco (@coachFusco) reported

    @CoachNateMcK @RogersHelps I received a 10GB bonus for being a loyal customer the other day. Thankful; until I worked it out over my time with them. $1800 a GB. 🤌🏼

  • MandeepSMca Mandeep (@MandeepSMca) reported

    Guys just don't have or get @Rogers internet service at ur home, m without internet at home every other day n its happening since last one month, there technicians r always late or don't show up n their customer service gives you the wrong information.

  • TomiukCurtis Curtis Tomiuk (@TomiukCurtis) reported

    @RogersHelps Hey, a couple problems. First it seems I don't have any data when off of wifi, this has been happening since this morning. Second, my phone often says messages failed to send but they actually did send, this is an ongoing problem.

  • david_figs David Figs (@david_figs) reported

    @R81Mel @RogersHelps Must be an outage in London then

  • Ashton_tech John Ashton Green (@Ashton_tech) reported

    @RogersHelps How exactly would a browser issue apply to a phone call being made on a separate device? On my phone, it gets stuck in a loop, and your customer care agents cannot be reached and when I do, they refer me elsewhere.

  • tom_manos Tom Manos (@tom_manos) reported

    @RogersHelps hi can i get help w mah wireless?

  • CoachNateMcK Nathan McKibbon (@CoachNateMcK) reported

    Have been on hold with @RogersHelps for an hour and 50 minutes listening to the same 3 songs on repeat. Now the line goes silent with no one on the other end. I’ve invested too much of my Saturday night to hang up...

  • rule_habs Habs Rule 🇨🇦🇨🇦🇨🇦 (@rule_habs) reported

    @CoachNateMcK @RogersHelps Nate, this happened to me years ago. Stayed on until the bitter end. When they sweetly asked “how can I help you?”, I said please cancel everything to do with my Rogers account. And I have never looked back.

  • jjloa Jessi(e||ca) (@jjloa) reported

    @RogersHelps are there any known issues with ignite in London right now? Lost all tv/internet

  • Nicola_Tweets Nicola (@Nicola_Tweets) reported

    @RogersHelps Your service tech was here earlier and couldn’t get the internet working. He said he was escalating. How do I follow up? My neighbour is in the same boat but she can’t contact you as her home phone is impacted.

  • M_Limiroski Marcelo Limiroski (@M_Limiroski) reported

    @RogersHelps not only same issue has not been fixed yet. Since yesterday is much worse. Intermittent service, every few seconds now. What's going on? Is still neighborhood congestion? I need it fixed now. I won't be able to work on Monday

  • lizzrichard Liz Richard (@lizzrichard) reported

    @RogersHelps Hey, are there issues at Rogers? My internet has quit and I see others experiencing the same thing. I'm in Hamilton, Ontario. #rogersdown #rogersinternetdown

  • Ashton_tech John Ashton Green (@Ashton_tech) reported

    @RogersHelps I've been trying to top up my grandmother's pay as you go account, and every time it says that the interac merchant gateway has failed. Please help me with this, as she should not be without a phone when she takes her walks.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • blumplol blump (@blumplol) reported

    @RogersHelps @doglvrof2 @kikithekrakra99 shut ******** up

  • Wallflower819 Wallflower819 (@Wallflower819) reported

    @RogersHelps Any TV Cable outage in the Ottawa area? (Hintonburg)

  • ifdb4 Ms. Falco (@ifdb4) reported

    Can anyone direct me to someone @Rogers who will help an 81 year old with phone/internet bill? 5 hours on hold and not one CSR who could help.

  • blumplol blump (@blumplol) reported

    @RogersHelps all i want for Christmas is for you guys to go bankrupt. ******* awful providers

  • HidingupNorth Unknown (@HidingupNorth) reported

    @RogersHelps Is there the ability to monitor where these calls make it into the network? I don't know how this works from a technical standpoint but I always imagine it wouldn't be hard to identify a spoofed number if it originates from outside Canada.

  • Ephixa Ephix△🐧 (@Ephixa) reported

    @AboutRogers @Rogers @CWTAwireless Bad company

  • LeezerShort Lisa 🇨🇦 (@LeezerShort) reported

    @RogersHelps Never fixed. Never a bill reduction.

  • PheraeAnneMarie Ms. Pherae Le Sann (Anne-Marie) (@PheraeAnneMarie) reported

    @RogersHelps am being subjected to missed and or dropped calls & scratchy voicemails. Have filed a network report a few times now.

  • fusscaboob Gabe (@fusscaboob) reported

    @Rogers I wish you guys had customer service reps that could listen and direct customer issues to where the customer wants. If I need to speak to a supervisor, don't tell me what they are gonna do for me. Just connect me ASAP. Spend $700 a month for my business lines, this is what I get

  • johnpics12 little john (@johnpics12) reported

    @RogersHelps Ok I will cancel the order than thanks for getting back

  • magyandras András (@magyandras) reported

    @RogersHelps The company you own, Sportsnet, is completely unavailable for contact. Phone goes to unanswered Voicemail,e-mail does not work,no Twitter response. For years, their premium service of World Plus that I get on Rogers Cable is scheduling games they do not air. This needs escalation

  • realZachCarlton Zach Carlton (@realZachCarlton) reported

    @Rogers and @Fidomobile need to get their system together. Terrible customer service, hour long holds, and random fees/charges make for one absolutely horrible experience.

  • david_figs David Figs (@david_figs) reported

    @RogersHelps are there service outages in London? I currently have no internet, home phone, or television and I’ve tried resetting my ignite box.

  • magyandras András (@magyandras) reported

    @RogersHelps And there are no "broadcasting changes". It is a human being who is supposed to be manually switching those channels over to the appropriate feed. I have seen it happen live. It is nothing more than amateur error week after week of dereliction of work duty. FIX THIS.

  • brock_morrell Brock Morrell (@brock_morrell) reported

    @Rogers Great idea with Pro on the Go but bad execution. Users can get new phones the same day and get a discount for using the PotG, but if we don't live in the GTA, we have to pay full price and wait for it to come in the mail. Does that seem fair to you?