Rogers Outage Report
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 13: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Port Alberni, Agassiz, Whitby, Calgary, Toronto, Winnipeg, Kitchener, London, Vancouver, Canmore, Mississauga, Surrey, Sault Ste. Marie, Thornhill and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Port Alberni |
Phone | |
| Port Alberni |
Phone | |
| Port Alberni |
Phone | |
| Agassiz |
Phone | |
| Whitby |
TV | |
| Calgary |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ł₲₦ØⱤɆ ₮Ⱨ₳₮ ĐØØⱤ
(@ignorethatdoor_) reported
@Rogers **** you @Rogers you ******* suck and you destroy anyone cheaper and better. BLOCKED
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Hyperpsykick
(@hyperpsykick) reported
Day 9999 or @RogersBiz being the WORST internet company to exist
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Masooma
(@MasMasooma) reported
@RogersHelps @rogers Worst customer service EVER...I recently lost my husband April 13 :( I was sent a ridiculous bill due to 'system glitch' however, the person had no empathy and spoke with attitude and rudeness. Can't wait for this contract to be over!!!
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Taffy rap
(@Taffyrap) reported
@Rogers what is happening with service in Newmarket? Cable, internet and phone down for over 30 minutes now. It’s the whole neighborhood not just me. #rogersdown
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T. D'Amato 🌻💙💛
(@Therisa) reported
@RogersHelps what is going on? Why do I have issues every single month with all my services. I have no internet, no tv and no home phone up in Newmarket. Last thing it was over 12 hours before service was restored. This is absolutely unacceptable. Time ti shop around.
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Adya A
(@AdyaAishwry) reported
@RogersHelps @Rogers @RogersMediaPR I have been oscillating between one dept to the other noone is offering me any solution rather keep transferring me. I have been more than patient but two days to get an internet transfer is far more than an inconvenience, isn’t it?
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Derek McBain
(@derekmcbain) reported
@bigslicksprayin @KKoolyk @RogersHelps Apparently being 16km away from a tower is the reason for the poor reception... dude, out here 16km is spitting distance!
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Karen Ormerod
(@klormerod) reported
Hey @RogersHelps - we live in Wilmot Creek part of Newcastle (L1B 1B8) - internet is down - please advise eta for repair.
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Mosrey29
(@mosrey29) reported
Hey @Rogers what’s going on with Cell coverage in BC? Outside literally next to a cell tower and I have 2 bars and barely anything loading………? Is the network down? Or should I start looking for a new provider?
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Masooma
(@MasMasooma) reported
@RogersHelps I DM yesterday...no help. System down. I have DM again this morning. Still no response or help offered......
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David Kerr
(@kerrman75) reported
@Rogers I have had spotty internet for 3 days now no internet today is there a problem in the Kipling & Lakeshore Boulevard area in Etobicoke
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Komal Preet
(@komalpreet191) reported
@Rogers very annoyed with your customer service. I did not approve the customer service agent to hit my credit, yet he did. #CustomerService #poorservice #notToTrust
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ElleWood 🌺
(@ellawoodz) reported
@Taffyrap @Rogers Our internet is down in Bradford, has been for about 30 mins as well
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Brad Smith
(@brad23jordan23) reported
@RogersHelps wort service in Canada. How they treat their customers during a pandemic is horrible. Never again. They are losing a client after 10 plus years horrible
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Os
(@Os_Lantern) reported
@RogersHelps Having internet connectivity issues in Mississauga and have been since at least 7am. Chatted in twice and haven't been helped. I had to take the rest of my work day off because I work from home and can't rely on my connection. Please help!!
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E
(@realmumrocks) reported
@RogersHelps super frustrated with no internet service since early am. Someone please help
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Milan V
(@MilanVadsak) reported
@RogersHelps wtf is going on with your wifi internet. It’s down since morning here in Etobicoke
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David Kwan
(@BMC_Corp) reported
@Rogers I don’t understand why you charge me another month and a half of internet after I cancel. Anyone can reach out to me and explain?
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PuckingOpinionated
(@TBAOsborne) reported
If you have elderly relatives, avoid @Rogers at all costs. This vile organization has repeatedly ****** around with my friend for 4 weeks now. He's 87 & in LTC, has vision problems. They ve missed multiple appointments. When they came, they didn't set it up properly. #FuckRogers
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degenerate
(@n1mmert) reported
******* fix your **** internet @rogers you ****** monopoly piece of **** corporation
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Josh Umscheid
(@bigslicksprayin) reported
@KKoolyk @derekmcbain @RogersHelps Telus help got mad at me for hanging up numerous times while on a call with their help desk, tried explaining the calls were being dropped, nope wasn’t that they said, and that’s when we switched! Rogers is getting worse not better out our way as well
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Milan V
(@MilanVadsak) reported
hey @Rogers wtf is going on with my wifi. No internet connection since 2 hrs here in Etobicoke. The internet is having issues since two weeks now
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degenerate
(@n1mmert) reported
@avatarshawty @Rogers bad wifi is a trigger for me that **** gets me in an absolute instant rage
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Peoples Temple Ag Project
(@KKoolyk) reported
@derekmcbain @bigslicksprayin @RogersHelps I might have even heard one customer talk about toppling a tower… I can’t be sure though because the reception was CUTTING IN AND OUT
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🇨🇦 Dylan (Dillo) Smith 🇨🇦
(@DilloooRoss) reported
Lmao @Rogers is a ******* joke with their internet. 2 days in a row where we’ve had internet problems, and the whole province is now out.
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Sarah Macdonald
(@mamarunsfor3) reported
Guess what? @rogers is out again. My husband will lose his WFH privileges, or worse, his JOB. Why is Rogers suffering from such catastrophic internet failures in Newmarket/Aurora?! This is beyond a failure to support businesses and clients. It’s criminal.
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Russian Warship, go f)ck yourself
(@FringeWorthy_) reported
@Rogers Why does Roger's put pictures of Leaf jersey wearing fans in the Cup Final? We know they'll never make it that far
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Chris Mules
(@IronTRICop) reported
@RogersHelps my internet/tv just went down. Tried resets. Not working. Whats going on? Aurora area
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Suzanne Cummings
(@suzanneplus3) reported
Internet down again in Newmarket. @RogersHelps how long will it be this time. I’ve got a kids with tons of homework getting very upset.
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Adya A
(@AdyaAishwry) reported
@RogersHelps How can you help? The last agent told me she would call to set up internet the new place. NoOne called. Today as well I have spoken to five different departments, wasted 40 mins of my morning and I am still on call.