Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Tofino, Toronto, Sherwood Park, Brampton, Guelph, Newmarket, Edmundston, Abbotsford, St. John's, Moncton, Halifax, Winnipeg, Cambridge, Ajax and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Tofino |
Phone | |
| Toronto |
Wi-fi | |
| Sherwood Park |
Internet | |
| Brampton |
Wi-fi | |
| Guelph |
Internet | |
| Newmarket |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry Stamp
(@JerryJStamp) reported
The @Rogers "wrapped in red event" commercial is the most annoying commercial ever. I want to go out of my way to not support Rogers because of it.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
@takeETSalert we need better cell service in underground LRT stations I’m with @RogersHelps and I never have cell service in underground stations
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DD
(@d_dain) reported
Yet another complete @Rogers outage - cable TV, Internet and home phone lines. Mid-town Toronto. Lasts for over an hour.
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Sue Luft
(@luftse) reported
@RogersHelps I have sent DM to RogersHelps but not getting anywhere. We have had an ongoing issue, over a month with the cable at my Mom's house. She's got a legacy Cable TV service and as she's 90 she does not want anything more than that. I need someone to contact me ASAP!
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memDesigns
(@memdesigns) reported
@RogersHelps if I don't hear that you are taking the constant outages on my street seriously, and fixing this, by the end of today, I will be a FORMER Roger's customer along with all neighbors! This is ridiculous.
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Faye Hickey
(@fhickey22) reported
@Rogers Ignite hardware arrived Friday-been trying to set up internet since then. Had a tech in for over 3 hours yesterday. He left. No internet. Just now - "it will be +24 hours until issues are resolved" 4 days,no service! Not off to a great start for this 1st time customer.
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Kevin
(@KRKComputers) reported
@Rogers After spending 5.5 hours on hold and going into a store to upgrade and after speaking to customer retention only to find out that the ridiculous request on my account for any upgrade cannot be removed. Goodbye and good luck Hello Bell!
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Theresa Warring
(@TheresaWarring) reported
@AreOhEssEyeEe @Rogers Roger's sucks
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Greg B🍻
(@gjbangar) reported
@AreOhEssEyeEe @Rogers Whoa! Hwy robbery. Was it at a london Rogers store? I went and got a crappy cell phone at the superstore with bell service….
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John Craig
(@johncolincraig) reported
@RogersHelps Rebooted the cable box connected to the tv and the issue cleared up.
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atha
(@BIackSwanMinari) reported
@RogersHelps internet issues in my area twice today. Service rep on the phone says that they’ll be a service fee if there is an issue with my equipment? You mean, the modem you have provided me with??? Can’t wait to miss more work and an potentially pay $50 🙄
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Canpatriot
(@canpatriot_) reported
@AreOhEssEyeEe @SDTheManTheMyth @Rogers $500 bill from them a few years ago on an account that was already cancelled. Many hours on the phone, never resolved issue, they just sent it straight to collections. Refused to pay due to how ridiculous their claim was.
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Sheffia S 🫐
(@chineseslippers) reported
@RogersHelps why can't I walk into one of your stores & have someone sell me what I want? Why do I need to call your service line and wait for hours on hold instead of doing it face to face? This is horrible service.
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Adam AJ Moore
(@ADooMMeaR) reported
@JerryJStamp @Rogers Never saw the ad, but I fully support your desire to not support Rogers. You should support them even less so, for me.
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Wayne Devlin
(@WayneDevlin5) reported
@AreOhEssEyeEe @Rogers Wow! I'm on hold to. Got an email demanding $101 or my service cut off in 14 days, and an email saying if I didn't pay $245 within 24 hours my service will be disconnected. Over 90 minutes on hold @Rogers
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Kyle Berger
(@kberger16) reported
@Rogers I have called you 3 times now to fix your billing error as a new customer. Twice promised I’d get a call back in 48 hours, neither of which happened. Today I called again, got a call back, then was put on hold mid-sentence. Is this how you treat new customers? Frustrated!
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Indie Top 40 Country Countdown
(@indietop40ctry) reported
@Rogers They had service issues before but since the hostile takeover from Edward the company has gone down hill so fast. It cant be a coincidence the timing. Oh i left rogers after more than 25 years and havent had an issue in a year.
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🎭 Sändra Cöle 🎭
(@Sandra_Cole44) reported
@RogersHelps Also why is it when I cancel 2 services you all up the price. So now I'm paying the same price when I had 4 services with you? How is this allowed when we have a Consumer & Competition Body that's suppose to protect consumers?
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Rob120681
(@Rob1206811) reported
@AreOhEssEyeEe @Rogers I had a similar problem with Bell a few years ago, only it was internet service. They kept trying to bill me for service a couple months after I had it disconnected. It took 2 years and me finally saying enough. I removed all Bell services immediately and will not use them ever.
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Ferry
(@iamferryxo) reported
Yes, getting @Bell soon! See you never again @Rogers but please send me the money you owe us and stop charging us for **** we don't have. Thanks.
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Sue Luft
(@luftse) reported
@RogersHelps went to local Rogers store to try and exchange the old box to be told that stores no longer carry equipment and Tech Support had to be contacted...good luck with that!! Customer does without cable until Tech Supp can ship new equip. Customer service at it's best! HA!
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Sportacus
(@IamSportacus33) reported
@Rogers your just stealing my ******* money at this point with your dog **** ******* internet. **** you
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Cadence
(@Cadee_elizabeth) reported
@RogersHelps just spent six hours on hold with Rogers,to be mouthed off by the worker because SHE forgot to ask if I wanted to port a number, then I was told I had to pay an activation fee so I said I wanted to cancel and she responded with “oh my god are you joking me rn”
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🇨🇦MysChuff🇨🇦
(@MysChuff) reported
@AreOhEssEyeEe @Rogers Get a billing book made up in your company official letterhead with purchase orders and give it a try. Worst they can do is say no. Send a bill to all of them that wastes your time. Explain in detail why the bill is valid. Maybe a disclaimer in small print on the back.
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MegMan
(@Megman17) reported
@Rogers bad service by their employees and service breakages once a week. Thank God i did not switch.
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SNoopyDOGG
(@jaz62912209) reported
@Rogers has the WORST costumer service I have ever dealt with. I’ve been 7 hours trying to talk with someone about why we’re being charged for two accounts and so far I’ve been hung up on twice and disconnected from the online chat service 3 times. Finally got
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J. Snow
(@jarid_snow) reported
@Rogers ‘the roger’s wrapped in red event’? How watered down could you possibly make the holiday season. Piss off with your trying to dilute, make generic a time of year. #fail #christmas #holidays
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Mark McCarthy
(@MarkMcC20911760) reported
@AreOhEssEyeEe @Rogers I called to complain about an issue with Rogers once and the agent on the phone told me they had no way to get a hold of me to address the issue. At the time they had my home phone, cell, cable and internet…..but they had no way to get a hold of me! Calling them is awful @Rogers
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Jonathan Wilson
(@LeadbySoul) reported
@Rogers @RogersHelps I have now called 4 times, plus attempted chat once. I've been dropped, transferred without success, put back in the queue instead of on hold with the rep, given a number to call for customer care only it wasn't care it was tech support. Problem still unresolved!
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George T. Probst 🦈
(@GeorgeProbst) reported
@Dave_Sandford @Rogers @RogersHelps Yeesh. That's bad.