Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Woodbridge, North Bay, Ajax, Vancouver, Montréal, Oshawa, North York, Paris, Orillia, Toronto, Collingwood, Mississauga, Calgary, Brampton and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Woodbridge |
Wi-fi | |
| North Bay |
Internet | |
| Ajax |
TV | |
| Vancouver |
Internet | |
| Montréal |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ziad_S_787
(@SZ_787) reported
They only know what's going on when they need their money. They are becoming so expensive anyways and I think about time to switch. Its a shame that a company as big as @Rogers can't provide details on an outage. All I get is issue in the area!!
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Nathan Shyminsky
(@NathanPlastic) reported
Hi @RogersHelps, I’m in Ottawa and was affected by the blackout. My power was restored a week ago, but my internet service is still offline. Any ETA?
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Gimme Hands
(@gimmehands) reported
@RogersHelps Hey, when some rando decides that one of 3 addresses I have service at is now my home address, how do I get you guys to fix my credit report? It's ridiculous I have to file a fix for your screw up.
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VΛ
(@vAQUINOH) reported
**** @Rogers internet how ******** do you guys have a monopoly and your infrastructure is ******* garbage
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mykel
(@chillvibejosh81) reported
.@RogersHelps this is serious mode I am kiIIing myself because I can’t watch this game you fat ******* retard
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Lise-Anne Wheeler
(@LiseAnneWheeler) reported
@RogersHelps My internet is down AGAIN in the K0A area. I had to miss work last week due to an outage. I cannot miss work again. Please do something about this… This is getting ridiculous.
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Rog
(@RogPank) reported
@RogersHelps hi there, how do I cancel my Rogers internet service? Also, @Bell_Support how do I set up new Bell internet service?
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Daniel AJ Sokolov 🇺🇦
(@newstik) reported
@CircularLogic89 @RogersHelps It's not an account issue. It's an issue with their (very public) SPF records.
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Bala
(@bala_io) reported
@RogersHelps @fidosolutions hi, is there an outage in Toronto Midtown? Either the internet isn't working or too slow at 5 Mbps download speed (it's a 150 Mbps connection).
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james
(@xxjamesxo) reported
@RogersHelps How’s the service in the rest of Brampton? I’m in L6R and the wifi keeps loosing signal and just won’t work
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p_user2001
(@p_user2001) reported
@RogersHelps Smart monitoring service is really bad. I requested a new touch pad 5 years ago. Still waiting. I made several service calls. The guy comes and says he didn’t bring the touchpad. Unbelievable.
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Ziad_S_787
(@SZ_787) reported
@Rogers can you please let us know if current outage in Ottawa is due to power or internet cable repairs?! I tried multiple times and all I get is area has issue and being worked on.
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M. Dave
(@Manishdave04) reported
@Rogers Home Security system connection issues since this morning. Even all my friends in my area have exactly the same issue. No notification to customers about widespread outage. Disappointed with Roger's service.
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Ohmare Q
(@Ohmare_Q) reported
@RogersHelps TV/Internet down in L1X
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Katrina Cooper
(@katrinkets) reported
@kerriewithan_e @wonderkales @RogersHelps K1C There is a cable line down on my lawn. I called the same time it went down and still no one shows.
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M. Dave
(@Manishdave04) reported
@RogersHelps Is not it Roger's responsibility to broadcast known issues?
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p_user2001
(@p_user2001) reported
@RogersHelps @DarrenJames416 RogersHelps used to be technical people supporting and resolving issues. Since when it became social media dept
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Ziad_S_787
(@SZ_787) reported
@Rogers You keep saying crews working on the issue. Those responses means nothing. We all have work to do and until now you are not providing the slightest clue on what's going on. Since yesterday I have no internet, please at least show some honesty with your customers.
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Deanis
(@CaptNecessary) reported
@ITYSL Hey @Rogers. Can you please get Corncob TV in your packages before they cancel it?! I can't believe they're gonna cancel Corncob TV!!!!!!
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NordicNords
(@NordicNords) reported
@HarshulPatel123 @Rogers @RogersHelps Horrific service. Internet out off and on all weekend in my Ottawa neighbourhood K1S area code. One text message received Sunday AM that service out and nothing since. Amateur hour. Bell was at the door two weeks ago with a 20% savings so might be calling them.
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Tom
(@tomtan68) reported
@Rogers degrade？I didn’t ask degrade service, I renew the Internet last month!
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Ziad_S_787
(@SZ_787) reported
@RogersHelps Can we at least have an idea of what's going on in the Ottawa area? Lost my internet completely this afternoon and I have no idea due to what. Agent said earlier area issue, but no further details.
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Chaotic Atmosphere
(@ChaoticAtmosph2) reported
@RogersHelps You guys suck right now. It's been happening since Wednesday. Speed is good but bottlenecks all over the place. Trecert shows bad hops. When are you going to fix this???
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CircularLogic
(@CircularLogic89) reported
@newstik @RogersHelps They still don't have email for support
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mykel
(@chillvibejosh81) reported
@monclerboots @RogersHelps can you please tell roger to fix it
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Josée Lavergne
(@Joseetulipe) reported
@RogersHelps My full service came back on Wednesday but since last night (Sunday) the tv is not working. Internet and phone are ok.
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rmcrat
(@rmcrat) reported
@RogersHelps Any idea when the Unionville area might have service restored?
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mykel
(@chillvibejosh81) reported
@rxkprincess @winkzoh .@RogersHelps keep it on and we dont have a problem
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Scott D Goode
(@SDGoode) reported
@RogersHelps So day 8. No ETA, ot a rogers truck to be seen in the area. Did you guys take the weekend off? Question, will you be billing the entire month like you provided service?
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
On airplanes passengers are told to put their phones in airplane mode because it will interfere with the pilot's equipment. This is never stated on land (in cars, buildings, etc) on boats, in trains, etc. No interference, only in the sky? Why? @AirCanada @RogersHelps