1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Rogers
Rogers

Rogers service status: outage reports and connection issues

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours

The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 29: Problems at Rogers

Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 59% Internet (59%)
  • 13% TV (13%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Rogers outage reports came from the following cities: Calgary, Okotoks, Airdrie, Toronto county, Red Deer, Vancouver, Edmonton, Sherwood Park, Winnipeg, Toronto, Mississauga, Newmarket, Chatham, Saint John, and Brantford.

CityProblem TypeReport Time
Winnipeg Phone 2 minutes ago
Calgary Internet 7 minutes ago
Okotoks Phone 13 minutes ago
Airdrie Phone 14 minutes ago
Toronto county Internet 24 minutes ago
Red Deer Phone 29 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • YagyaSachdeva
    Yagya Sachdeva (@YagyaSachdeva) reported

    @Rogers how does one get through to you? How does one get clarity? How does one get any solution? Why would anyone want to stick with your service if this is how you treat your loyal customers? Can you help or will I stay on hold for the whole day?

  • nestapendragon
    Nesta เฑจเงŽ (@nestapendragon) reported

    @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

  • Minty1337391
    Minty (@Minty1337391) reported

    @Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!๐Ÿ–•

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps I tried and you ABSOLUTELY did nothing donโ€™t try and sugar coat what happened! An $80 charge for a 30+ plus year customer simply to CHANGE the name on an account and to wipe out a number after promising numerous times not to is pathetic

  • MrBassBoosts
    ๐Ÿ‘ปBassBoosterz๐ŸŽƒ (@MrBassBoosts) reported

    @RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened

  • shitFricker
    steve hamburger (@shitFricker) reported

    @RogersHelps how long does it take for outages to be reported? there is nothing listed for my area despite being told there is an outage by your support staff. I've been without the service I pay for for over 6 hours now

  • DannyParlays
    Danny (@DannyParlays) reported

    @guyfelicella They were never defended though, so this argument is pathetic. Blame @Rogers for their greed. Hockey night in Canada is finished.

  • LordMassicotte
    LordMassicotte (@LordMassicotte) reported

    @RogersHelps The outage map isn't accurate. The problem wasnt my phone. But your network and it was showing no problem.

  • LordMassicotte
    LordMassicotte (@LordMassicotte) reported

    @SeanLockhart7 @RogersHelps It's always like that They say nothing wrong, but everything is wrong, website slow and their a.i suck. Time to switch after 16 years.

  • GrahamHaigh
    Graham Haigh (@GrahamHaigh) reported

    @RogersHelps Oh thank goodness. Iโ€™m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. Weโ€™d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps Obviously if I had spoken to someone I wouldn't be sending messages. Zero persons available to help - "we are experiencing an unusual high level of volume - please call back". Honestly its a joke!

  • pammcgugan
    Pam (@pammcgugan) reported

    @Smil3yAngel This sucks @CBCNews @Rogers

  • nestapendragon
    Nesta เฑจเงŽ (@nestapendragon) reported

    A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could hate rogers more than I did before. Wow.

  • Sbmvv2000
    Sanjay (@Sbmvv2000) reported

    @RogersHelps Hi. I am trying to cancel home security with rogers. I have been on hold for more than an hour. What is going on?

  • o0CyberFreak0o
    CyFr ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’™๐Ÿ’› (@o0CyberFreak0o) reported

    @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

  • GlenLuff
    Glen L ๎จ€ ๐• ๐Ÿ‡จ๐Ÿ‡ฆ (@GlenLuff) reported

    Are we surprised? @Rogers is the worst.

  • Jennife73795157
    Jennifer McCoy (@Jennife73795157) reported

    @thepwhlofficial @Rogers This is an American-owned league that is all about selling tickets in the US. The Fleet have had trouble drawing flies to most of their home games. Meanwhile, all the Canadian-based teams sell almost all their tickets for virtually all their games!

  • YagyaSachdeva
    Yagya Sachdeva (@YagyaSachdeva) reported

    @Rogers I opted for a temporary suspension of service for a month as Iโ€™m not in the country and now youโ€™re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You canโ€™t be reached.

  • CurtisMart32873
    Curtis Martin (@CurtisMart32873) reported

    @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better

  • xMyDogSierra
    MyDogSierra (@xMyDogSierra) reported

    @Sportsnet @Rogers Garbage companies that donโ€™t care about Canadians one bit. **** you. Cancel whatever you have with them. They cancel hockey and a 75 year tradition, we cancel them.

  • canadianinpoli1
    Politicalinsider (@canadianinpoli1) reported

    @Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.

  • whiteboywork
    chris (@whiteboywork) reported

    @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

  • nuckster_19
    Roger Dodger เฉด ๐Ÿ‡จ๐Ÿ‡ฆ (@nuckster_19) reported

    @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of monthsโ€ฆ Me to customer service I DIDNโ€™T TELL YOU TO BUY THE BLUE JAYS!! ๐Ÿคฌ

  • Innes_lifestyle
    Chris (@Innes_lifestyle) reported

    @RogersHelps @nestapendragon This is ridiculous. If your tech cut the lines, he can easily splice them. You can not damage service and simply leave it. I, as the lead telecom tech for a major city, would never conduct myself with this egregious level of unprofessionalism. How low can you go Rogers?

  • WeberK94
    Kieran W (@WeberK94) reported

    .@Rogers is such a dog **** company, what a joke

  • Shawncormier08
    Corms (@Shawncormier08) reported

    How ******** does @rogers and @Sportsnet think it's a good idea to take away free Saturday night hockey for people in Canada? If this is the case, we better not see a single ******* ad during a broadcast, as we now will have to pay to watch.

  • ModernAgri_Tips
    ๐๐ก๐ข๐ฅ๐ข๐ฉ ๐“๐ž๐ญ๐ญ๐ž๐ก ๐๐ฎ๐š๐ซ๐ฌ๐ก๐ข๐ž, ๐๐ก๐ƒ (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • Jupadia1
    A (@Jupadia1) reported

    @RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers

  • davidD3K
    David (@davidD3K) reported

    @thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.

  • FlamingC4L1fe
    FlamingC4Life (@FlamingC4L1fe) reported

    @SportsnetPR What a garbage company @Rogers is.