Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Orangeville, London, Whitby, Montréal, Milton, Edmonton, Coquitlam, Surrey, Grande Prairie, Vancouver, Port Perry, Hamilton, Calgary and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Orangeville |
Internet | |
| London |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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smolbbboii (they/them)
(@smolbbboii) reported
@Rogers has been out three days this week. No internet, tv, cell and home phone are inconsistent. My parents are elderly and couldn't get support, my grandma was crying bc we didn't call her in LTC, I'm disabled & couldn't get to my virtual appt with a specialist. @RogersHelps
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Goose
(@JustinKushner) reported
@RogersHelps LTE service hasn’t been working for the past 5 days, is there an outage? Or whats going on
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What the heck
(@caykeordeath) reported
@Rogers your customer service is painful. I have never spent less than an hour, which I am at right now, to get promised changes. It always ends with them saying they need their supervisors permission to do what they already agreed to do..just start with the supervisor.
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Mz. A.
(@mza029) reported
Seriously @Rogers wtf??? Can we not get ONE WHOLE WEEK of GOOD IGNITE SERVICE?!
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Brett Playford
(@playford_brett) reported
@RogersHelps But when your agent calls me metal retarded and this company doesn't want to stand up for disabled rights then basically flips you off with we want to help but then lies to your face your better off going to a hitter asking for a cellphone
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Brett Playford
(@playford_brett) reported
@RogersHelps can you help me because I not over the phone after being told I was retarded and your system want me to go validation team with is the rudes and means and there aways right when that I'm going store about the validation teem if not reply to
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mmiikkee1520
(@mmiikkee1520) reported
@RogersHelps terrible service. internet has been down off and on for 3 days in winnipeg
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Diane Devine
(@DevineMine) reported
from
London, Ontario
@arwenhumphreys @Rogers “Anna” doesn’t help anyone
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Arwen Humphreys she/her
(@arwenhumphreys) reported
Almost 2 hours waiting to speak to someone @Rogers. I’m in for the long haul now. And no, “Anna” can’t help me.
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Kelly Evans
(@ChaucerBabe) reported
@bayne_wendy @RogersHelps I've been calling multiple times a week since early October, apparently it's an area issue but they keep closing the tickets and marking them as 'fixed' when they're clearly not. Opened another one today.
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D16N
(@D16N1) reported
@Sportsnet "Canada's Number 1 sports network" has one satellite that failed during a drizzle in Toronto? This is what happens when there is no competition. You are number one because you own the Blue Jays, not because we choose you. Canadians are fed up with @rogers @Sportsnet #daviscup
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Me
(@dunk22) reported
@arwenhumphreys @Rogers @RogersHelps I was waiting on the phone and logged in online; so I was in 2 lines at the same time. Online win. They were charging me for a home phone 3 months after I switched to Bell. I never used it. Then they just sent email to send back box, which I sent back 3 months ago. All evil
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thews 🇨🇦
(@ThewsTML) reported
@thelifeofalvo Are they able to see how many people just simply mute or ignore these intermissions? What a joke @rogers Your product is awful and needs a lot of work.
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Crystal I
(@LimeGreenBanana) reported
@Rogers you have wait times of upwards of 3 hours. I waited 2 hours to talk to someone who transferred me to a different department which took another 2.5 hours, only for that person to hang up on me. WTF? Why should I stay with you?
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Nikhil
(@brown_wanderer) reported
@RogersHelps Not able to reach customer care. Waiting time is over 3 hours. I have to cancel my service.
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Faye MacFarlane
(@faye_macfarlane) reported
@arwenhumphreys @RogersHelps I have had many problems with Rogers also but had to take ignite to get my internet back, lost all my Murdoch shows and do not like ignite wish I had gone with Bell
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Ireeze
(@itzsoireezee) reported
Going through the annual rigmarole with @RogersHelps re: internet bundles. Last year's rep was great, but I'm definitely paying an arm and a leg. This year's rep's best offer was....paying an extra $25 for less services. Is it me? Am I the problem?
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KIRO Service Consultation
(@ampharan) reported
@RogersHelps Sign in click on account, something went wrong, click again sane click again get in want the information in PDF, click on it nothing , click 5 times nothing. Seems like continuous problems.
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Mojo
(@too2negative) reported
@Rogers is internet down in Mississauga
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Annie
(@AnnieEvans2424) reported
@Rogers my husband has been on hold for 3 hours. 3 hours of hearing crappy elevator music with the odd your business is important to us message. Now message has changes to costumer service is now closed & please call back during business hours. Seriously!
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J. 'CAPTAIN' KIRK
(@capjkkirk) reported
@arwenhumphreys @Rogers @RogersHelps They do that on purpose. It's designed to make you think it's not worth it and to accept the crap deal they gave you the first time around. It's swinish.
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Jess Reynolds
(@_jess_reynolds_) reported
@Sportsnet What was the weather issue? There was no rain in Malaga and no rain at the time of the broadcast at the Toronto studio (at most, it was a spitting rain, not enough to knock out a satellite). Thank you for re-airing the match, but the damage is done. @Rogers fails us all the time.
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Kelly Evans
(@ChaucerBabe) reported
Our internet with @rogershelps is so bad the online assistant can't even check the status of our internet because the connection isn't good enough.🤔🙄
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Paul
(@NoNotThatPaul) reported
Hey @RogersHelps just watched White Lotus using restart option on ignite TV, the end of the show is cut off. ****** service, and for the cost unacceptable. You must know this is why people quit cable TV. The only reason to pay this much is bc it works. That's your business model
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DillPockle
(@DillPockle) reported
@RogersHelps @Rogers since when is Roger customer service closed via phone? I have an issue that can't be solved by DM on twitter. How do I access a live agent via phone?
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Rico
(@brainyuptop) reported
@RogersHelps I have been double charged for my Roger's service. I have been on hold for over 2 hours when trying to get the charge removed. This is ridiculous and a waste of my time
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ᴍelanie
(@lacedwithlies) reported
@RogersHelps There’s nothing blocking it anyway. This has been ongoing for months ever since that outage happened..
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Elias
(@DeathofElias) reported
@Bell company ******* sucks, the only thing I'd say Bell has over @Rogers is that your internet doesn't randomly turn off, which is the BARE MINIMUM for internet providers. Get better customer service representatives, #endmonopolies
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FIFA WORLD CUP 2022
(@news_and_memes) reported
@RogersBiz fix your internet right now. You @JustinTrudeau dumba** have created monopoly and destroyed the country. Everyone is looting us. No competition so no innovation. #Canada #TrudeauCorruption
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Kneelander
(@WillKneelander) reported
It is so bad when companies (who I already use) like @RogersHelps put out offers for Black Friday but do not have the staff to answer requests via phone or website. "whoops, sorry you missed out"