Rogers outages and service status in Clair, New Brunswick

Problems in the last 24 hours in Clair, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Clair, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OttawaKevin (@OttawaKevin613) reported 25 seconds ago

  @RogersHelps Hope does not fix incompetence. Hope keeps the incompetence going. Fix it.

• 
  Orange Cone (@CanadianPylon) reported 29 seconds ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  @416ash (@416ash) reported 3 minutes ago

  What happened to @rogers??? They used to have people you could talk to. Just want to renew my $230/mo+ bundle, and I can't get any help except from a dumb voice agent. They used to have better call response times than Bell, now they may be worse.

• 
  sarahpvictoria (@sarahpvictoria) reported 4 minutes ago

  @RogersHelps Thanks I will go tomorrow. I’d like know the rationale though for moving to automation-online support but still not being able to email an eSIM QR code. Why are fees going up?

• 
  ROCKETMAN (@GenXHockey) reported 5 minutes ago

  @CanadasLeafs @Rogers Rogers is the worst. Swapped to Telus again... much better this time around.

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  𝓝𝓸𝓼𝓯𝓮𝓻𝓪𝓽𝓾 (@ActualNosferatu) reported 5 minutes ago

  Why on Earth is the wait for tech support nearly an hour. INEXCUSABLE. @rogers

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 6 minutes ago

  and to go back to the store after 24 hours.' 5. July 28: Went to store to get the new phone. An hour and a half later, after talking with two sales associates and two associates on the phone, no one can help. Told to phone CC again. @Rogers HOW IS THIS ACCEPTABLE! (4/4)

• 
  Goug Dilmour (@CanadasLeafs) reported 7 minutes ago

  @3pargolf @Rogers It was down.

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 9 minutes ago

  Hey @Rogers , this is what I've been through so far trying to get help after I lost my phone. 1. July 26: Went to store to get a new phone, error appeared, didn't know what it meant, suggested I phone customer care (CC). 2. July 27: Phoned CC business (1/4)

• 
  Goug Dilmour (@CanadasLeafs) reported 11 minutes ago

  @johnref59 @RogersHelps The government has let Bell and Rogers monopolize the market and these companies treat us like we are a bunch of donkeys.