Rogers outages and service status in Paquetville, New Brunswick

Problems in the last 24 hours in Paquetville, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Paquetville, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SJ (@cafveteran) reported 3 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

• 
  not ali (@paigeslesb) reported 10 minutes ago

  see how bad you are. i'm switching too @Rogers

• 
  Toronto Guy (@doubledouble416) reported 10 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service; if I don't take the full package, including tv; which i don't need/want)

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 15 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  OUVÈLEKÒ (@TheBigShot2012) reported 15 minutes ago

  @AbdelrhmanShoi1 @Rogers Same here. Trying to contact costumer service and there's no way to get in. This is ridiculous!

• 
  Nick Graham 🆖 (@therevngraham) reported 15 minutes ago

  So, @Rogers I pay a ridiculous price for internet and tv service and I need to speak to a customer service representative at none are available to talk at 11 am in the morning!!! Have you no shame?

• 
  Kevin (@kevcpm) reported 16 minutes ago

  @cbcmarketplace @RogersHelps now being told it is 24 hours. Agent will not send me through the supervisors because there are “too many customers”. Sign of the times for Rogers Customer satisfaction?

• 
  Nazmo (@MichiganCanuck1) reported 22 minutes ago

  @HockeyPatrol I would love to see Amazon take over hockey coverage in Canada. **** @Rogers @Sportsnet

• 
  Axel (@AX0G0) reported 23 minutes ago

  @Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto

• 
  Murali Krishna K S (@krishnavecca) reported 23 minutes ago

  hey @Rogers , I was supposed to receive a free wifi pod 15 days back and it is still not received, but it started showing up in my bill. Unble to reach to any live agent over phone and chat agents are not able to support. Confirmation Number: 2837312401 Resolve this asap pls.