Rogers outages and service status in Ardendale, Ontario

Problems in the last 24 hours in Ardendale, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ardendale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Ardendale, Ontario

Latest outage, problems and issue reports in Ardendale and nearby locations:

• 
  Heather Woodyard 🇨🇦 (@puffingrrl_h) reported 24 minutes ago from Parham, Ontario

  Why on earth did @RogersHelps make my life so difficult when I was attempting to report a payment. Between their website not working, their joke of a phone system, and then reporting it via my phone browser but being told I was authorized to do that. I had words.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Zenith Nieva (@TheKarltopia) reported 25 seconds ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer

• 
  Bonnie Lee (@stitchlady) reported 6 minutes ago

  @RogersHelps @TheKarltopia Rogers used to have a callback option -it was very convenient but it was discontinued a little while ago. Too bad.

• 
  Charlie (@Albatross43) reported 7 minutes ago

  @dhewlett @Rogers @RogersHelps is the official support account. Customer service can be a nightmare. CCTS complaint is always another option.

• 
  Nosrep Ekafa (@nosrepekafa) reported 8 minutes ago

  @RogersHelps Definitely not. I’ve wasted hours with your customer service today and haven’t gotten anywhere

• 
  Adam Pankratz (@adamjpankratz) reported 8 minutes ago

  @Rogers your Xfinity app doesn’t work and your service since you took over Shaw is brutal. It the embodiment of why competition is needed in this country. Awful.

• 
  Ranjan Soni (@_RanjanSoni) reported 9 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 9 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 9 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  Yogi (@TheYogiPatel) reported 9 minutes ago

  @RogersHelps I need help with registering my online account. I don't have access to my account number & I don't have any way of retrieving it from any of the online services. Also, when I insist on getting in touch with a customer service person, the AI assistant disconnects the call.

• 
  todd sams (@toddsams15) reported 10 minutes ago

  @RogersHelps need help since your tech people seem unwilling to answer calls.