Rogers outages and service status in Arnprior, Ontario

Problems in the last 24 hours in Arnprior, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Arnprior, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim Melnyk (@MelnykKim) reported 10 minutes ago

  Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

• 
  🇨🇦Rupee D (@AR_Vancouver) reported 12 minutes ago

  @Kuljeet123r @Rogers Telus is answer. Try it and you won’t regret. They have best Fiber internet and best customer service.

• 
  justistruth (@justistruth) reported 13 minutes ago

  dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

• 
  Thomas Keith 🇨🇦 (@1714tak) reported 13 minutes ago

  @RogersHelps Oops! Saw the change mentioned in the last bill. Thank you! How can I cancel a review I just made. Can Anna do it?

• 
  Cathy NOT Kelly (@cathykelly80) reported 14 minutes ago

  @Rogers - once Bell fibre becomes available in more places you’re going to have to up your customer service game or lose a ton of customers

• 
  Realtor® Paul 🏠🔑 (@PaulLiberatore) reported 15 minutes ago

  @RogersHelps absolutely terrible “service”. Last 3 days on hold for 3 hours each time just to get the call drop when being transferred for the 3rd time. No service provider should have this as their daily standard. People should find alternatives with a solid CS dept asap.

• 
  Grittygirl88 (@grittygirl88) reported 16 minutes ago

  @CCTS_CPRST @Rogers Is their tech department on strike. Why do they always blame it customers saying high call volume. It seems their customer care is calling each other because real customers are definitely not getting the response from them.

• 
  Alp Deniz (@alpdenizdeveci) reported 16 minutes ago

  @Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!

• 
  Kevin F (@Kevin1141531) reported 22 minutes ago

  @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.

• 
  Grittygirl88 (@grittygirl88) reported 22 minutes ago

  @CCTS_CPRST @Rogers Their customer care lines are continuously busy. Nobody is responding on phone call or on chat. This is pure denial of service. Now as the communication network is up their customer care is facing as outage.