Rogers outages and service status in Ayer's Cliff, Quebec

Problems in the last 24 hours in Ayer's Cliff, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ayer's Cliff, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 7 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  @RogersHelps @Rogers never got back to me in a week, so I am canceling my services with them this weekend unless they offer me a cheaper plan. Oxio is looking good right now.

• 
  Doug Rempel (@dougjrempel) reported 11 minutes ago

  @RogersHelps Too late for that… I stayed on hold for over an hour and finally had someone help me! Your company responses are too slow and wait times are too long. There needs to be some drastic changes

• 
  Harrichr (@harrichr) reported 14 minutes ago

  @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

• 
  BNKB (@banknotekb) reported 22 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Mitchell Tremblay (@ODSPoor) reported 23 minutes ago

  @OntarioFrugal @RogersHelps Thanks but Rogers won't help me, I owe from decades ago when I became homeless and their cable box was lost. I think chatr or fizz prepaid is my best option... My credit score is the worst it can be. Thank you tho.

• 
  ˚˚˚˚˚˚˚˚˚˚ (@anti_occult_ont) reported 27 minutes ago

  @Rogers Trying to access my online account. Verification codes are not being sent to my email address. Locked out of account for now. Thank you so much for your top-notch service.

• 
  DNA does not lie! (@dnadoesnotlie) reported 29 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  The Impatient Tourist (@ImpatienTourist) reported 29 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Sydella (@newfiegirlrules) reported 34 minutes ago

  @RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"