Rogers outages and service status in Ayer's Cliff, Quebec

Problems in the last 24 hours in Ayer's Cliff, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ayer's Cliff, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crash Davis (@CrashDa46551883) reported 7 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  Dman_67 (@Dman_67) reported 9 minutes ago

  @RogersHelps I have a possible fraud situation with your organization…but can’t get through to anyone to help, just get a message that you are too busy and to call back later? Trying to use your chat feature but have 100 people ahead of me. Need some help asap…..

• 
  Ria Riaz (@RoastedKeyboard) reported 10 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  ARKN (@imaginovationz) reported 13 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Tony (@Tony45190554669) reported 15 minutes ago

  Anyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.

• 
  Abhinav Mittal (@iabhinavmittal) reported 17 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Yogen Paudel (@StheetPragya) reported 19 minutes ago

  @RogersHelps trying to connect with your virtual asistant; anna. Its a very bad AI. I just want address change, it is costing me over a day.

• 
  Clint (@clintculture) reported 19 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  Richard Miller (@Millergram33) reported 19 minutes ago

  @RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!

• 
  ज्वलंत (@JwalantSoneji) reported 21 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible