Rogers outages and service status in Barrhead, Alberta

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Barrhead, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sumal Sebastian (@SebastianSumal) reported 3 minutes ago

  @RogersHelps I requested to terminate my account permanently as I moved out of Canada permanently. Now you have resume billing.

• 
  Atul Prajapati (@Atul_Prajapati_) reported 4 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 4 minutes ago

  Yes, they were finally able to resolve the issue. That’s said, @Rogers @RogersHelps need/s to seriously look inside, to address the intrinsic arrogance & the staffing issues if you all wish 2 really retain your customers! These gaps will surely move the customers away from u! Bye

• 
  Merhawi Yohannes (@Merhawi200) reported 4 minutes ago

  @Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

• 
  🟣Aubrey Harris (he/him) @aubreyharris.bsky.social (@aubrey_harris) reported 12 minutes ago

  @Rogers internet has been down in Toronto Beaches area since this afternoon. Repair time keeps being pushed back. I hope they actually have people working on it. My neighbour uses rogers, my provider uses rogers - now my long weekend plans are in disarray. An update would help.

• 
  Engineer_Trader (@Engineertrad) reported 13 minutes ago

  @RogersHelps after coming your technician your garbage internet service still not working. Enough is enough now if not working will throw your router on road .

• 
  SAMIR PANDYA (@ss_pandya) reported 13 minutes ago

  @RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks

• 
  ward wilson (@DJWardWilson) reported 16 minutes ago

  @RogersHelps this has happened MULTIPLE TIMES. sporting events & network shows. last night I tried to watch Vancouver Canucks vs Vegas Golden Knights on SportsNet Pacific (SNP) while out. also Edm v Utah on SN1 not possible do I now have to pay more to watch shows away from home?

• 
  Mike Walter (@mwalter59) reported 17 minutes ago

  @livingklife @yergen @RogersHelps Aaaaaaannnnddd it's happening again. Red Sox/Brewers game on MLB Network and just as they throw to play by play, boom! Spanish.

• 
  April (@canadianaf1) reported 23 minutes ago

  @ToddHeintz @Rogers @BlueJays I worked as a customer service rep for 12 years with Rogers. Believe me when I tell you..they don’t care.