Rogers outages and service status in Bécancour, Quebec

Problems in the last 24 hours in Bécancour, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bécancour, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aries⁵ (@nujeaned) reported 3 minutes ago

  @Rogers there are no outages in my area yet i’ve been having trouble with my internet connection since 7 am 😭

• 
  Toronto Susan (@TorontoSusan) reported 5 minutes ago

  @ShamirIdit @Rogers @Rogers is it time to cancel and move to a rational provider?

• 
  Ann (@Yvrscribe) reported 6 minutes ago

  @Rogers my elderly mom has no landline service. I was told a technician would come by today to fix it. This is a #safety matter. She has no way to communicate if there is a fall or if she is sick. I’ve been on hold with your service people for an hour. Please contact me ! #rogers

• 
  SandeepChigullapally (@S_Chigullapally) reported 7 minutes ago

  @RogersHelps Thanks, I was able to get help. Is this the new norm to get service ?

• 
  Atul Prajapati (@Atul_Prajapati_) reported 8 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  @drhillarypimlott.bsky.social 🏳️‍⚧️🏳️‍🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reported 15 minutes ago

  We deal with an indie 4 internet but they rely on @Rogers cable. When we need help to resolve an (ongoing) issue they contact @Rogers. I call Monday & have to wait 4 Wednesday am but .@Rogers reschedule 4 Weds pm & then reschedule on Wed noon 4 Friday but no-one tells customers.

• 
  J (@Jason90s) reported 16 minutes ago

  @RogersHelps what has happened to customer service within Rogers? A simple error can’t be corrected after 5 calls and multiple requests through your AI chat box. You guys don’t even reply on X either, absolutely ridiculous.

• 
  line eraser (@cdntruthseekr) reported 16 minutes ago

  Hey @Rogers 👇 as if your company isn’t already one of the worst

• 
  Atul Prajapati (@Atul_Prajapati_) reported 23 minutes ago

  Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

• 
  Ann (@Yvrscribe) reported 26 minutes ago

  @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.