Rogers Outage Report in Bécancour, Centre-du-Québec, Quebec

Problems in the last 24 hours in Bécancour, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bécancour, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lorraine (@lo_rainne) reported 2 minutes ago

  @RogersHelps Is there any update on when K2C is going to be repaired?? We had service up until power was restored yesterday. Anna isn't very helpful. People with Bell in my building have service, but no Rogers or Fido customers.

• 
  Tony R (@mvp2k996) reported 2 minutes ago

  @SNBets @Sportsnet @Rogers Instead of promoting dreaming about gambling to make money and killing my sports viewing experience with poor produce and lame host delivery betting segments How about promoting working and self-respect to make money?

• 
  Tracy Shoüldice 🇨🇦 ❤️ 🇺🇦 (@TracyShouldice) reported 3 minutes ago

  @Ppanetta1 @RogersHelps Our Ignite service was also down before the storm. This is why it would be helpful for Rogers to explain what's actually going on.

• 
  Captain Joystick (@JoystickCaptain) reported 4 minutes ago

  Hey @RogersHelps, I'm in London, southeast quarter and have been getting intermittent latency issues for the past few hours. I'll call it in tomorrow if the issue persists and prevents me from working, but thought you might want to notify the techs in case its a wider outage.

• 
  Lauren Sheil - Financial Advisor (@laurencsheil) reported 4 minutes ago

  @RogersHelps Thanks for the corporate double talk. I’m not interested in excuses. I want results. The only service that is down in this neighbourhood is yours. Let me know when you decide to do your job. K2G 6W1

• 
  kikicat (@shana30196376) reported 8 minutes ago

  @Rogers your customer support and service is shameful. It is more stressful than buying a house.

• 
  Alison Campbell (@Alimaccam) reported 8 minutes ago

  @RogersHelps @Rogers Not going to get a straight answer to my direct questions. Just wanted some idea what might be involved on Rogers end once Hydro does what they need to do so I can plan. Days or weeks to resolution? Disappointed no customer service. Will remember when Bell brings Fibe to my area.

• 
  Michael Lifshitz (@IllumAbilities) reported 10 minutes ago

  @RogersHelps @bwgreen999 Small suggestion. Maybe considering your customers have already been put out not having their service, maybe instead of putting the burden on them to chase after compensation, give everyone a credit for the time without services?

• 
  Lauren Sheil - Financial Advisor (@laurencsheil) reported 13 minutes ago

  Dear @rogers. Your customer service sucks. We’ve been without service since Saturday. We can’t even call 911! it took you 4 days to even acknowledge a problem, and still no updates or expected eta for restoration. Neighborhoods on bell have been up since Sunday. #switching

• 
  Joe Tinoco (@oprimo) reported 13 minutes ago

  @RogersHelps any outages in Ajax (L1S postal code)? Internet has been down for hours here.