Rogers outages and service status in Bécancour, Quebec

Problems in the last 24 hours in Bécancour, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bécancour, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brokencool (@brokencool) reported 3 minutes ago

  @RogersHelps So there is an issue?

• 
  Donald Mitchell (@vanriderfan) reported 6 minutes ago

  @landoncreasy @Rogers @RogersHelps Landon, did you expect customer service from a near monopoly? Silly boy!

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 7 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  KIRO Service Consultation (@ampharan) reported 9 minutes ago

  @RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?

• 
  Allan 3 (@Agent365) reported 9 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  A Nir (@Zeuxis00) reported 11 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Vantagelvr 🇨🇦🇬🇧🇨🇦🇬🇧🇨🇦🇬🇧 (@GrahamBoardman2) reported 18 minutes ago

  @JayGenXer @Rogers Your call has been directed to Punjabi big rig driver on the 401 who has six cell phones and is doing tech support for Rogers , Bell etc as a side gig to his illegal CDL licence .

• 
  GenXHockeyMom🇨🇦 (@CanadaMom73) reported 19 minutes ago

  @JayGenXer @Rogers Their service is brutal. This is why we need more cell phone competition in Canada, it’ll force them to have to provide good service or we can go to another provider.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 27 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 29 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.