Rogers outages and service status in Belfast, Prince Edward Island

Problems in the last 24 hours in Belfast, Prince Edward Island

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Belfast, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claudio Rocchi (@ClaudioRocchi1) reported 8 minutes ago

  @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.

• 
  Dom (@NorthsideJane_D) reported 10 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  GoJays (@GoJays) reported 11 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Simos (@CMAK_R) reported 12 minutes ago

  @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

• 
  @HolyDegenerate (@RandySaretzky) reported 16 minutes ago

  @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.

• 
  kakes (@kerrykakes) reported 20 minutes ago

  Hey Roger's can you explain to me why when you Roger's blocks for spam, I go in and block same # that your system STILL allows this number to go thru to my voice mail? Does this not defeat the purpose of the block? Getting 10 vm a day from this one spam# FIX YOUR SYSTEM @Rogers

• 
  Murali Krishna K S (@krishnavecca) reported 20 minutes ago

  hey @Rogers , I was supposed to receive a free wifi pod 15 days back and it is still not received, but it started showing up in my bill. Unble to reach to any live agent over phone and chat agents are not able to support. Confirmation Number: 2837312401 Resolve this asap pls.

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 25 minutes ago

  @LeafSingh @main_singh Is Fido @Rogers? If so they can keep that. Worst customer service in the country and they're scammers.

• 
  nacef karim (@nacef_karim) reported 25 minutes ago

  Waited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Sydella (@newfiegirlrules) reported 26 minutes ago

  @RogersHelps The pictures were lost in the phone switch over. But as explained for hours in a previous call to customer service. I have no reason to send back a broken phone we pay insurance to replace if damaged. Our phones live in an otterbox or Speigen cases with screen protectors.