Rogers outages and service status in Bethany, Ontario

Problems in the last 24 hours in Bethany, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bethany, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Baum (@vickyrobinbaum) reported 6 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  Toronto Guy (@doubledouble416) reported 9 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service; if I don't take the full package, including tv; which i don't need/want)

• 
  BURNSY99 (@rgross36) reported 9 minutes ago

  HEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS

• 
  Simos (@CMAK_R) reported 10 minutes ago

  @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

• 
  Medeiros M (@Medeiro34452245) reported 10 minutes ago

  They told me to call customer service and have them bring me another one So now I will be without any TV programming for a few days. Boy rogers really sucks when it comes to keeping their customers @Rogers

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 11 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  ˚˚˚˚˚˚˚˚˚˚ (@anti_occult_ont) reported 15 minutes ago

  @Rogers Trying to access my online account. Verification codes are not being sent to my email address. Locked out of account for now. Thank you so much for your top-notch service.

• 
  Robert Dobalina (@VickVinegar007) reported 17 minutes ago

  @1987boy25 @AustonStachews @Rogers The market sets the price. If those don’t sell they’ll lower them. The problem is the people buying them

• 
  CanadaSam53 (@canadasam53) reported 20 minutes ago

  Hey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?

• 
  Brian (@Briancobalt) reported 21 minutes ago

  I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps