Rogers Outage Report in Big Brook, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Big Brook, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Big Brook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Bradley
(@JeremyDBradley) reported
A night of DM'ing @RogersHelps and 2 hrs of phone calls (still on hold for "retention") PLUS an email to media relations for comment on radio... the account issue is STILL not resolved. Buyer Beware #CustomerService #customerexperience #consumerprotection @Rogers @RogersMediaPR
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Ronald Morden
(@OFD102) reported
@RogersHelps rogers outage again for 2nd day! If I had your home security system, how could you possibly protect my property??
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Linda
(@lindamarmstrong) reported
@rogershelps I am on hold for more than an hour? I just want to add one simple little additional unit to my Ignite TV service. A customer who has everything with you at lots of $$ per month. This is how you are under staffing -- you don't want customers to sign up for more?
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Sue
(@SusanM19) reported
@RogersHelps I have sent a dm with all the details. Not to mention she has been on hold with Rogers since 11.30 am today, and is still on hold. This is completely unacceptable customer service
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Paul McCallum
(@paulmccallum) reported
@RogersHelps need some help, phone and data down since this am.
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Ronald Morden
(@OFD102) reported
@RogersHelps outage in Orangeville for 2nd day in a row! If I had your home security system, how could you possibly protect my house?
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Sam Verma
(@S4SAMOnline) reported
@RogersHelps 1+ month to resolve a double billing issue by Rogers with no rspsibility on their side They kept charging interest & penalty Who will penalize Rogers for doing this ? Innumerous hrs spent on phone & chat just to fix a mistake by Rogers @CRTCeng @CanadianPM
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Tweak_This 🎆
(@TweakThis417) reported
@MindOfDvs @Rogers You might want to fix your internet soon. This continued problems is going to cost you customers
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Lynn Greiner
(@lynngr) reported
Can't help wondering why @Rogers is making it so hard to hang on to the one service that actually kept working during the Great Outage last year. The "upgrade offer" we got was downright insulting (and funny - it said we'd save $815.50 per month - I wish!)
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Pierre_Toronto1
(@PierreToronto1) reported
Yet again on hold with @siriusxmcanada customer service! this is my 2nd-3rd calls on a radio signal issue in a month! Promised a reset signal to fix & calls from supervisors to chat about issue but to no avail of callbacks! They are worst than @Bell_Support /@RogersHelps !