Rogers Outage Report in Big Brook, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Big Brook, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Big Brook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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juhastocks
(@juhastocks) reported
@Rogers Internet issues 3 consecutive months - y’all replace pods. I send back old pods and now you charge my account? Customer service rude AF - what’s going on? #poorcustomerservice
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Chris
(@chris_d1985) reported
@RogersHelps Having issues accessing certain websites all of a sudden. Have tried a number of ways to fix it, but believing it is an issue with my Rogers modem.
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Chad R. Smith
(@TheGospelOfChad) reported
@RogersHelps After my cable problems last month I was told a credit of $75 plus tax would be applied to my bill. The phone agent I spoke to even needed to get the approval from a Supervisor because it exceeded what she was able to apply herself.
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🅽🅸🆇🆈.❍🅽🅻🅸🅽🅴
(@NixyOnline) reported
@Rogers Just like I said last night: how am I supposed to contact anyone when I’m running over my data already AND all you’re doing is putting me through hoops with verbally aggressive services techs and 4 hour phone waits???? This is BS. Just turn the service back on.
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Chad R. Smith
(@TheGospelOfChad) reported
@RogersHelps So is it normal practice to leave a customer on hold for 15÷ minutes without once coming back to refresh? I work in customer service and our limit is 2-3 minutes maximum. Even if you need more time come back and let the customer know you're still working on it.
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🅽🅸🆇🆈.❍🅽🅻🅸🅽🅴
(@NixyOnline) reported
@Rogers Considering it’s been the SAME ISSUE for several years with you guys (since you took over Shaw) I think I’ve been more than patient. I’m done now with this. You have my account info in the last DMs I made via my old Twitter (@nae_sickboy ) - sort it out.
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Dawn
(@linesbylyons) reported
Hey @RogersHelps. I wonder if you'd like to know that someone on your "tech support" phone line refused to assist me today, and did so by outright LYING about what could/couldn't be done...? I'm a tad furious, and concerned about this person treating others the same way...
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AsuAdanac
(@RnLurker) reported
@RogersHelps Thx but I’m already working with your tech support by phone. I just want to know how many people are affected like me and what the root cause was.
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AsuAdanac
(@RnLurker) reported
@RogersHelps Hey folks - anyone else lose their wifi pods connection to their modem/gateway tonight? Tech support told me they have multiple calls on this - sounds like they pushed out a bad firmware update. Just polling the audience about how widespread this issue is...
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Eric Dizon
(@dizoneric) reported
@OBNmontreal @Rogers Ticketmaster is not working and no one in the ticket office is picking up the phone. This is so frustrating.