Rogers outages and service status in Brooklyn, Nova Scotia

Problems in the last 24 hours in Brooklyn, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Brooklyn, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Burdon (@mark_burdon) reported 3 minutes ago

  @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.

• 
  Crash Davis (@CrashDa46551883) reported 6 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  Paul Alberstat (@alberstat) reported 8 minutes ago

  @Rogers Hey Rogers. Do you consider a customer trying to talk to technical support waiting on hold for more than 45 minutes acceptable especially when it has to do with the poor performance of your network? No one should have to wait for an hour or more to get an issue resolved!

• 
  Fred (@FjSaikaly) reported 8 minutes ago

  @JayGenXer @Rogers That’s what happens when the farm out their tech support to other countries…you’re lucky it’s only 1.5 hours.

• 
  Jenji (@J3NGXD) reported 8 minutes ago

  I love paying @rogers $150. Per month for “unlimited data” that becomes completely unusable after 4 fking days! Wtf is this horsesht @MarkJCarney ? These ******** fully outsourced to India in October too. Like what are we fking doing?!

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 8 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 9 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 10 minutes ago

  @DanMac2014 @Rogers They have the monopoly.. zero customer service and zerofks

• 
  Rohit Kumar (@rohitt25) reported 13 minutes ago

  @Rogers I felt cheated as my contract is breached by you - I signed my contracg at $35 and my bill is double. Though, I confirmed with customer service twice and got assurances, but I got charged doubled.

• 
  DNA does not lie! (@dnadoesnotlie) reported 17 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable