Rogers outages and service status in Brooklyn, Nova Scotia

Problems in the last 24 hours in Brooklyn, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Brooklyn, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  T Baines (@TBaineMaine) reported 5 minutes ago

  @GinoHard_ @Rogers @FriedgeHNIC That’s what happens when you let bean-counters run the show - you get myopic strategic vision. Those 2 guys have personalities that are considered marketing assets that support sustained viewership. Holy **** you ******* are dumb at your Bloor St ivory tower.

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 5 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Sunny Giron 🇨🇦🇬🇱 (@sunny_giron) reported 6 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet The problem with capitalism is that eventually a few rich ******* and their corporations will own everything … … and then they will fleece us for all they can Adam Smith warned against the power of monopolies but talk like that is considered “communism” today

• 
  Cristina Aiello (@caiello2) reported 7 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  Dom (@NorthsideJane_D) reported 11 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

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  Terry Ostashek (@TOstashek) reported 13 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

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  KIRO Service Consultation (@ampharan) reported 14 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

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  ptsakani (@ptsakani) reported 17 minutes ago

  @RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours

• 
  Brian (@Briancobalt) reported 17 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  Brian (@basherjam) reported 23 minutes ago

  .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?