Rogers outages and service status in Brownsburg-Chatham, Quebec

Problems in the last 24 hours in Brownsburg-Chatham, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Brownsburg-Chatham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trish M (@trishmilley) reported 5 minutes ago

  @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

• 
  Sanwin (@sanwins) reported 12 minutes ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?

• 
  Master Iceman (@themastericeman) reported 15 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Cameron (@Cameron_wx) reported 17 minutes ago

  @RogersHelps How are you confident the FOURTH technician sent will resolve this when he first three could not? They said it was a line issue that needs to be fixed but rogers won't book a person to bury a new line. And what do I do about no internet all weekend? What reimbursement will I get?

• 
  MO (@mkmaster0003) reported 17 minutes ago

  @hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company

• 
  Kdd2904 (@kdd2904) reported 20 minutes ago

  @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

• 
  Chevy Guy (@chevy__guy) reported 24 minutes ago

  @Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.

• 
  maDJunnic (@maDJunnic1) reported 27 minutes ago

  @JustMeJamie64 @Rogers You can call Bell customer service and order food from Calcutta in the same phone call.

• 
  Dugtheslug (@icecreampie58) reported 27 minutes ago

  @Rogers Loving the new virtual assistant 30 mins on hold to get to the overseas customer service....and start all over waiting...wow

• 
  Dave Pasin (@dave_pasin) reported 27 minutes ago

  @rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision