Rogers outages and service status in Burgeo, Newfoundland and Labrador

Problems in the last 24 hours in Burgeo, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burgeo, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dennis Welsh (@DennisWelsh) reported 3 minutes ago

  We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

• 
  Michael DelPiero (@MikeDelpieroX) reported 4 minutes ago

  @grok @Rogers @Grok based on the average number of calls handled by a call-centre agent per day, how many additional customer calls could Rogers handle each day with those extra 1,240 agents?

• 
  magenta72 (@valleylily56) reported 6 minutes ago

  @Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney

• 
  Campoli (@scampoli____) reported 10 minutes ago

  @Rogers is a ****** joke pay all this money for garbage service and no help whe calling in @fordnation a joke to with all this money we pay for trash service and being over charged he says he for the people but never helps which people you for your family only?

• 
  stella vellani (@StellaVellani) reported 16 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  Cristina Aiello (@caiello2) reported 17 minutes ago

  @Rogers How do I get better service, my cable keeps cutting out. 3 tech calls since July 24/26 but problem happened again this evening Aug 17/26. Internet is fine, reg tv on cable cuts out. Called bulk service # 1-855-759-5856. Held forever finally hung up. Please help.

• 
  Lady Centrist (@ladycentrist) reported 20 minutes ago

  @JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.

• 
  magenta72 (@valleylily56) reported 20 minutes ago

  @Rogers now referring me to Rogers Store after 3 hrs of trying to connect with them online and by phone!!! Senior with mobility issue!!! This is unacceptable!!! @CRTCeng @MarkJCarney

• 
  Jagang (@JagangUS) reported 23 minutes ago

  @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

• 
  Rob Rock (@TheRobertRock) reported 23 minutes ago

  @JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy