Rogers outages and service status in Burk's Falls, Ontario

Problems in the last 24 hours in Burk's Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burk's Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Master Iceman (@themastericeman) reported 3 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  BBrewda (@BBrewda) reported 5 minutes ago

  @RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours

• 
  Wheezus (@itswheezus) reported 6 minutes ago

  @JustMeJamie64 @Rogers I KNEW WE WERE ******* LYING WHEN I WAS DOING DOOR TO DOOR! We were told to tell people that they brought all their customer service to Canada. I KNEW IT! I KNEW IT!

• 
  boob (@boob5467) reported 6 minutes ago

  @JustMeJamie64 @Rogers Because Roger’s sucks big *****

• 
  Steve T.🇨🇦 (@Game_of_Thornes) reported 8 minutes ago

  @JustMeJamie64 @Rogers I was helping an elderly friend with her Bell service about 15 years ago. We were routed to India. At the end of the call I was asked the standard “anything else you need help with”. I answered “I could use help shoveling my driveway”. She didn’t seem to know what SNOW was.

• 
  Just me - Jamie (@JustMeJamie64) reported 10 minutes ago

  @RealKingiman @Rogers What does that have to do with it? The fact that to deal with a “Canadian” issue I was speaking with someone from another country. Rogers should be investing more in Canada with more Canadian call centers.

• 
  Didem (@keskindidem) reported 11 minutes ago

  I was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers

• 
  Joey Prefontaine (@northshorejoey) reported 11 minutes ago

  @JustMeJamie64 @Rogers My recent call had this woman who didn't speak English, couldn't enunciate her words and mumbled. When you take Jobs away from Canadians in Canada and move your call center to countries that pay less to save money will never have customer service.

• 
  Kdd2904 (@kdd2904) reported 11 minutes ago

  @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

• 
  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 14 minutes ago

  @Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//