Rogers outages and service status in Burk's Falls, Ontario

Problems in the last 24 hours in Burk's Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burk's Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  starrgh (@Starrgh) reported 6 minutes ago

  @dhewlett @Rogers "Moving" Internet service is such a scam. It's much easier to disco and set up new! I hope you have him an earful. You know he blew up a solar system right?!

• 
  Michael DelPiero (@MikeDelpieroX) reported 7 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  sprt08 (@sprt08) reported 7 minutes ago

  @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 8 minutes ago

  @JMCInformation @Rogers That’s for the info @JMCInformation , I will also contact them with my issue. Even though I canceled all Roger’s services after almost 50years because of their horrible customer service after they layed off staff and contracted customer service to 3rd world countries.

• 
  Dog Mom 🇨🇦☘️ (@buzz_because) reported 8 minutes ago

  @RogersHelps been on hold for one hour and 20 minutes. Great customer service. Will hold for a little bit longer, but I have a baseball game to watch. Hire enough people to do the job.

• 
  Mikeymike🇨🇦🇯🇲 (@mikeymikems3) reported 12 minutes ago

  Second month back with @Rogers and I'm already regretting it. Why have I been on hold twice for over 20 mins and can't speak to ANYONE??? So tempted to cancel my contract already.

• 
  Jeffrey Bannon (@JeffreyBannon) reported 19 minutes ago

  Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

• 
  Manny Sforza (@MannySforza) reported 27 minutes ago

  Just received my monthly bill from @Rogers and my billing issue is not resolved. Countless hours on hold over the last few months and numerous commitments from customer service reps were all a wast of time! Billions in profits and little or no investment in good customer service!

• 
  Stuart (@BlueAndWhiteGuy) reported 27 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  BrianM (@briangm11) reported 28 minutes ago

  @RogersHelps @Rogers Had a home tech support visit for yesterday to check and maybe replace the modem, but the guy stood us up, didn't even call. This isn't something the twitter team can fix, so we have to try the phone again. Ironic the only call we got yesterday pm was from Bell Canada Marketing!!