Rogers outages and service status in Burns Lake, British Columbia

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burns Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J9 (@JnineTre) reported 5 minutes ago

  @RogersHelps All devices. Not on the outage map, but down detector has lots of reports. It drops every few minutes. I've done all the trouble shooting, and the queue to talk to a rep is 86. Been happening since yesterday.

• 
  dat rich dude (@whodis874) reported 6 minutes ago

  Leaving @Rogers once I get them to give me two months credit for dropping wifi for an entire month and the same with the phone. Your customer service is trash, at least provide a good product you scambags

• 
  evanspence (@Loveataurus) reported 7 minutes ago

  @RogersHelps Nope i already tried it's stupid. You guys removed it cause you guys messed up but i get punished. So ya you will lose a long time customer

• 
  RichardYanker2U (@drinklotsofh2o) reported 8 minutes ago

  @LoveMy7Wood @RogersHelps Every time I would call Rogers I would start the call by saying “pass me through to customer retention because that’s where I’ll end up anyway”.

• 
  Matt 101® (@MATT__101) reported 9 minutes ago

  @RogersHelps I did and still nothing. I've been on home with the technical support for an hour and 22 mins I'm still currently on hold why is this taking so long.

• 
  Michael OConnor (@Michael13482600) reported 13 minutes ago

  @LoveMy7Wood @Rogers Write the CEO a strongly worded letter of complaint. Address it as personal & confidential. I did it after almost two years of terrible service delivery. Good chance you will be referred to a specialist group. Worked for me. Service delivery is good now.

• 
  Canucks Critic (@CanucksCritic) reported 15 minutes ago

  @Canucks @Rogers Same Combine storyline every year: skill isn’t the question, it’s projection and mindset. Still doesn’t fix the Canucks’ bigger issue of turning “good prospects” into consistent NHL results.

• 
  mike walsh (@mikewal16285187) reported 15 minutes ago

  @RogersHelps The streaming buffering is a well known issue with your product that you seem to refuse to address.A local small internet provider I had before Rogers bought them never had this issue and that was with a quarter the download speed.

• 
  Joey Chaves (@joey_chaves) reported 18 minutes ago

  @Rogers how many times do I have to tell your sales ppl who come to my door everyday in the last two weeks sometimes between 9-10pm I do not want your service. This is harassment

• 
  Love My 7 Wood (@LoveMy7Wood) reported 18 minutes ago

  @RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.