Rogers outages and service status in Burns Lake, British Columbia

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burns Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madam Boring (@Carleey) reported 6 minutes ago

  @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 7 minutes ago

  Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!

• 
  Claudio Fanuzzi (@claudsfanuzzi) reported 8 minutes ago

  @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

• 
  Generic Guy™️ (@GenericGuy97) reported 20 minutes ago

  @Sportsnet @Rogers Please fix the audio for the Canadiens game. The crowd sounds so muffled. Can’t even hear the crowd.

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 20 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  Free & Fair (@CanadaMate) reported 20 minutes ago

  @RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!

• 
  Michael DelPiero (@MikeDelpieroX) reported 21 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  Karl Zenith Nieva (@TheKarltopia) reported 22 minutes ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer

• 
  Teresa Spinelli (@TeresaSpinelli) reported 24 minutes ago

  @Rogers on hold for over an hour!!! Not acceptable- what happened to the call back feature, or customer service? #Fustrating

• 
  🆃🅸🅲🅴 🅿 ⚾️🏀🛸👽ॐ (@Tice_P) reported 24 minutes ago

  Hey, @BlueJays @Rogers @Sportsnet fix the chippy & grainy issues on the stream. It’s brutal!