Rogers outages and service status in Burnt Islands, Newfoundland and Labrador

Problems in the last 24 hours in Burnt Islands, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnt Islands, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ria Riaz (@RoastedKeyboard) reported 1 minute ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Liquid Kenpachi (@tactical_gunna) reported 4 minutes ago

  @Rogers Thanks for coming to my house and fixing my internet! Less than 45 minutes and we have internet, after a long 5 days of no service! The Chapman family thanks you all.

• 
  Kimberley Hall (@KimHallCRE) reported 6 minutes ago

  @Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 8 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  KIRO Service Consultation (@ampharan) reported 13 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  A Nir (@Zeuxis00) reported 15 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Jason Seets (@jseets8) reported 16 minutes ago

  @Rogers your new AI phone service SUCKS and I will never use it. Bring back the old service that allows me to pay the bill without having to give you my voice. #sayNOtoAI

• 
  Sharon (@TheSharonHope) reported 16 minutes ago

  @Rogers why is your wifi never working? How am I supposed to work from home now?

• 
  Bonnie Lee (@stitchlady) reported 17 minutes ago

  @RogersHelps the batteries in my remote were down to 56% so I put new batteries in but it still says 56%. I used brand new batteries. I’ve had this happen before with remotes. I even restarted my TV box. Why doesn’t it show the batteries at 100%?

• 
  Canucks Big Picture Analysis (@CanukBigPicture) reported 17 minutes ago

  @princessrica84 @Sportsnet @Rogers Unfortunately, this market can't sustain sports radio. I don't think there is enough fan support. We have seen it fail 3 times already. Maybe someone will do something to fill the void.