Rogers outages and service status in Cardston, Alberta

Problems in the last 24 hours in Cardston, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cardston, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Without an E (@Moon_River05) reported 2 minutes ago

  @Rogers @RogersHelps I have called companies that have 10 fold the customer base you have and never have I heard "we have too many calls, call back another time". There is no another time. You've made my decision that much more clear

• 
  A 19 Year Old On Twit (@YearOldOnTwit) reported 7 minutes ago

  @AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.

• 
  Cadence Grace (@cadencegrace) reported 7 minutes ago

  @RogersHelps It is literally only affecting me and my neighbour. I’m on with tech support right now and they’re trying to tell me there is no outage in that area but LITERALLY YES THERE IS

• 
  roodawakening (@rood1983) reported 8 minutes ago

  @RogersHelps service was cancelled as of june 9, my last bill was paid june 28. I’ve not yet received my equipment return shipping label

• 
  Todd Bealor (@ToddBealor) reported 8 minutes ago

  @RogersHelps Too nearly 90 mons to get through to support. After deciding that a replacement modem is required I found it extremely insulting that the technician tried to upsell me a to a “better” modem. Makes a person wonder if customers are just treated as $$.

• 
  Tammie (@tammie__cross) reported 8 minutes ago

  @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.

• 
  Gayle Charach (@gcharach) reported 10 minutes ago

  @RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.

• 
  Triceptic0n (@Triceptic0n87) reported 11 minutes ago

  @RogersHelps you got till I get off work to fix rogers in South oshawa or I'm swapping to bell

• 
  Simon Blain (@simblain) reported 11 minutes ago

  Does anyone actually work at @Rogers anymore or is it all crappy AI? Ive been waiting over 2 months for a check and no one there can tell me if its been sent or when it would be sent. Customer service clearly no longer exists there

• 
  Marisa Allen (@marisaallen123) reported 12 minutes ago

  @RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..