Rogers outages and service status in Carstairs, Alberta

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Carstairs, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lina (@lina_sloan8) reported 5 minutes ago

  @RogersHelps I am unable to get anyone on the phone as they said they are closed. My internet has been going off & on for days now. Plse help

• 
  Zesty Italian (@twoopmasta) reported 7 minutes ago

  @Rogers @Sportsnet your mobile app is a total joke, no sound on games for months now it’s atrocious how little you care about the experience of your insanely overpriced packages. Get your **** together.

• 
  Nesta ౨ৎ (@nestapendragon) reported 10 minutes ago

  As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

• 
  Madam Boring (@Carleey) reported 10 minutes ago

  @RogersHelps Calling regarding my home internet services. We cancelled back in December and returned the modem, but the person over the phone obviously didn't cancel our services and now we are hit with a $700 overdue payment.

• 
  Jeremy Tsoi (@ChopperTsoi) reported 10 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get

• 
  Martin (@O_Grech_kin) reported 11 minutes ago

  @RogersHelps @Rogers Had connection issues for months now. I have contacted you in the past regarding this. I was told to contact your bundle team who never answers. I just did online chat and your agent gave me the run around. I just need a modem upgrade. Can someone help me?

• 
  Soul Supplier (@soul_supplier) reported 11 minutes ago

  Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter

• 
  Pixxsta (@Pix_xtar) reported 15 minutes ago

  I hate you @rogers you are terrible a tornado comes by for the first time in 30 years and you shutdown for 6 hours giving me automated phone call responses and than one of you’re employees cal me to ask if I wanna upgrade my plan or whatsoever

• 
  Dave Turnbull (@TurnbullDave) reported 16 minutes ago

  Hey @RogersHelps what gives? Over three hours with no internet or TV, some of us rely on it to do our jobs. Your outages site doesn’t even have Manitoba listed, just says there’s an outage. What’s going on?

• 
  Sic @ Warmer Sun (@WarmerSun) reported 19 minutes ago

  @wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.