Rogers outages and service status in Chapeau, Quebec

Problems in the last 24 hours in Chapeau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chapeau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Chapeau, Quebec

Latest outage, problems and issue reports in Chapeau and nearby locations:

• 
  Barren791 (@Barren_791) reported 24 minutes ago from Pembroke, Ontario

  @RogersHelps I sure hope your compensating those customers that pay for a service they can't use.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Gibbons (@JG_GizmoJones) reported 5 minutes ago

  @Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH

• 
  Dr. Sandra Mutilva (@SandraMutilva) reported 5 minutes ago

  @RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!

• 
  vish (@vishy1978) reported 6 minutes ago

  @RogersHelps Yes. Flashes green for a couple mins and then solid white but it happens intermittently all day. Working from home and it’s very inconvenient. Currently on hold again with your tech support for 1 hr 8 mins

• 
  Adil 🇵🇸 (@adilmujeeb1) reported 7 minutes ago

  @RogersHelps Yes i did cancel my internet 🛜 service. Can you advise how i can get the refund on to my credit card(original payment)?

• 
  Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported 8 minutes ago

  @RogersHelps Where do i start? Mobile app drops internet connection (other streaming apps seemingly do not), recordings missed, recordings saying you're finished watching 5 minutes in. Fast forward or reverse do the opposite. Stop or exit button frequently unresponsive. 2 tvs same issues

• 
  Pam Fulford🫐🇨🇦 (@Pam709NL) reported 10 minutes ago

  @Rogers you seem to have inserted an unnumbered channel between 20 and 21. Now when I talk into my remote and ask it to go to channel 20 so I can watch CBC News Network, it doesn’t know what to do. No big deal. I can type in 20 but just find it an odd thing to have done.

• 
  Dennis Aligned (@DennisAligned) reported 10 minutes ago

  @JayJanower @Rogers Just call and say your a new customer and they will send you to customer service very quickly

• 
  Gonmun/Bluesky bound (@therealgonmun) reported 12 minutes ago

  @Rogers I mistakenly paid to an old account instead of my new one. Now when I'm trying to get the payment transferred I'm being told I can only get a refund. AND your customer service rep is trying to sell me something after not being able to help. And when I call I get dc'd

• 
  frankee cutlass (@frankeecutlass) reported 14 minutes ago

  @RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????

• 
  Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported 15 minutes ago

  @alancross @Rogers The call center was moved to India. Calls are dropped. There is interference on the line and with the quiet tone and thick accents the reps are not understandable. It has never been like this in the last 20 years. Make sure you fill out the survey. Rogers needs to know.