Rogers outages and service status in Chester, Nova Scotia

Problems in the last 24 hours in Chester, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chester, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 7 minutes ago

  .@RogersHelps @Rogers As a customer I feel unsafe with this kind of employee in your company. Rectify NOW

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  Lorie (@MissWest003) reported 8 minutes ago

  @Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus

• 
  Shreyas S (@Shreyas87139893) reported 8 minutes ago

  @Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.

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  Hardeep Dhaliwal (@Hardeep76051656) reported 10 minutes ago

  @Rogers I am writing to raise a concern about an overcharge on my account that has not been resolved. A client manager assured me the issue would be fixed, but no action was taken. Instead, I am now being asked to pay the full amount and threatened with service interruption.

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  Chris (@chrischew) reported 16 minutes ago

  . @Rogers @RogersBiz on the phone on hold for over an hour for a plan change to fix a bug. No option to for call back. Thats the very definition of a bad service.

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  Bonnie Lee (@stitchlady) reported 22 minutes ago

  @ToddHeintz @Rogers @BlueJays I had an issue right at the beginning of the game, in the first inning, my screen went black and my TV box restarted on its own. This has happened to me before and it’s on the 4K channel. Is this what happened to you?

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  Atul Prajapati (@Atul_Prajapati_) reported 22 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

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  Alireza Assadi (@assadiAlireza) reported 23 minutes ago

  @Rogers Waiting 30+ minutes—twice in one day—to reach Rogers Communications support is unacceptable. As you grow, customer service needs to improve.

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  ZynadineZidane7 (@ZynadineZidane7) reported 25 minutes ago

  @RogersHelps Game finished I broke the box in frustration.. do you guys have crazy glue to fix this?

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  Atul Prajapati (@Atul_Prajapati_) reported 29 minutes ago

  @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada