Rogers outages and service status in Chetwynd, British Columbia

Problems in the last 24 hours in Chetwynd, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chetwynd, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 4 minutes ago

  @RogersHelps I didn’t have 4 hours to wait on hold- and no one showed up last time they were scheduled to the power was out to our home- and the wifi wasn’t working - it didn’t even appear as network so I was back to using my cell data… the power was restored, internet eventually reset

• 
  Atomic Sh0cKer (@AtomicSh0cker) reported 6 minutes ago

  @1CanadianPilot @GunGnome @Rogers If you don’t have fiber Starlink rocks. But expensive! Also goes down in storms

• 
  Aakash (@aakashkapadia) reported 7 minutes ago

  @RogersHelps why you guys disconnected call after more than an hour hold. Absolutely garbage #dougford #IranWar‌ #rogerssucks

• 
  Tammie (@tammie__cross) reported 8 minutes ago

  @RogersHelps I do have a case open. I’m trying to understand why the Fraud number requires an extension to speak with someone, when an extension isn’t provided until a case manager contacts you. How is a customer supposed to reach Fraud directly?

• 
  Shawn Tock (@TockShawn) reported 8 minutes ago

  @RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.

• 
  Darlow012 (@Darlow012) reported 10 minutes ago

  @GunGnome @Rogers Because what are you, the customer, going to do about it, switch to Bell or Telus 🤑🤑🤑 They got us good

• 
  Landon Creasy (@landoncreasy) reported 12 minutes ago

  So… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.

• 
  ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported 15 minutes ago

  @RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 16 minutes ago

  Absolutely ridiculous service from @rogers. Two plus hours on hold, 3 transfers, asked to dial a different line, transferred to a closed department and an hour and 50 minutes off and on hold. *still* not resolved. Last person at least tried to help!

• 
  Expos4ever (@Expos4ever10) reported 16 minutes ago

  @bordenone @Rogers Yup, when the baseball season is over I will cancel @sportsnet plus till Spring Training….just based on principal tbh