Rogers outages and service status in Chetwynd, British Columbia

Problems in the last 24 hours in Chetwynd, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chetwynd, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 2 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 4 minutes ago

  @SLICKBLOWFISH @Rogers Ever since Roger’s laid off most their Canadian customer service and contracted out to 3rd world countries their customer service is horrible. I cancelled all my services after being a loyal 48year customer. For whatever reason they most recently say I owe over $3000 on fees and

• 
  Steve Bannon (@SteveBa62341032) reported 10 minutes ago

  How is it possible to represent yourself as a communication company @rogers when you make it as difficult as possible to communicate with you. I'm now an hour and fifteen minutes and no tech yet. Please fire your head of customer service and hire any street vendor or squiggy kid.

• 
  Michael DelPiero (@MikeDelpieroX) reported 11 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  MACK A (@mack1971) reported 11 minutes ago

  @RogersHelps I can’t do this man.. I need to speak to people not text my issues … thanks for not helping .. ask me for my phone number in DM and call me if you want to really HELP

• 
  MACK A (@mack1971) reported 12 minutes ago

  @RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with

• 
  🆃🅸🅲🅴 🅿 ⚾️🏀🛸👽ॐ (@Tice_P) reported 13 minutes ago

  Hey, @BlueJays @Rogers @Sportsnet fix the chippy & grainy issues on the stream. It’s brutal!

• 
  BrianM (@briangm11) reported 14 minutes ago

  @RogersHelps Apparently having no other option, called your Tech "support" again. I've been on hold for 81 minutes and counting.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 15 minutes ago

  @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

• 
  Jasmine Kaur G (@jgarcha) reported 17 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.