Rogers outages and service status in Coaticook, Quebec

Problems in the last 24 hours in Coaticook, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Coaticook, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  angela stow (@AngelaStow27270) reported 7 minutes ago

  @JustMeJamie64 @Rogers Our call centres have been managed for decades this way. It was always a long hold on the phone for technical support. All the best on hold. It can be frustrating but help awaits...

• 
  Master Iceman (@themastericeman) reported 9 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  krukru137 (@krukru_137) reported 10 minutes ago

  @RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!

• 
  Le Moose (@dwarvenbrohan) reported 13 minutes ago

  @RogersHelps is there an ETA for the restoration of internet phone and TV services in beacon hill north Ottawa? outage map is down so there are no resources that provide updates outside of this account

• 
  NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported 14 minutes ago

  @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

• 
  Ms. Nthusi (@KokiBetty) reported 15 minutes ago

  @RogersHelps Hi, we’ve been without Wi-Fi since this morning, and it has now been several hours without service. Could you please confirm the current status of the outage in my area and provide an estimated time for when service will be restored? Davenport and Dufferin area

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 16 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Leafs Fan (@1967leafs1967) reported 16 minutes ago

  Hey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.

• 
  Ross McDuff (@RossMcDuff1) reported 17 minutes ago

  @JustMeJamie64 @Rogers And they try to sell you more **** too. Same with Bell

• 
  Tracey Brooks (@Traceybaby) reported 18 minutes ago

  @Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!