Rogers outages and service status in Cold Lake, Alberta

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 5 minutes ago

  @RogersHelps @Rogers Brand new ‘Storm ready” gateway service went down during the first week & first storm- whole family is back on our cell plans for the 5th or 6th day this month/billing cycle!!!🤦🤦🤷🏼 backup generator couldn’t connect to advise of power loss Rogers 0 Fail 7

• 
  Michele Abdon (@ItsMikaReal) reported 6 minutes ago

  @Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 10 minutes ago

  I've spent 3 hours (2+ hours on hold) with @Rogers today to try and change our Shaw internet service to their 5G Home internet. They seemingly cannot do it. Apparently their Shaw team can't do it, and neither can their wireless team. Not ok Rogers.

• 
  M (@M43578666) reported 13 minutes ago

  @h_n_z @BenLypka @Rogers I realize you are sickeningly foreign but the fact that podcasts are an larger overall medium then radio doesnt have **** all to do with this you spastic goof. Spending money on THESE podcasters to announce a schedule for the raptors is retarded, they have 0 audience overlap.

• 
  Mack Major (@_mackmajor) reported 13 minutes ago

  @BlueJays @Rogers doesnt need the money. Stop selling out to Apple holy ****.

• 
  Rich (@GRichM77) reported 13 minutes ago

  @RogersHelps they responded today, after 3 weeks of no contact, with this : After reviewing your request, we have determined that your device is not compatible with our network. To continue using our services, you may need to upgrade to a compatible device. - it's the device that chatr sold

• 
  Neeraj Mehra- Hotelier (@neerajmehra3) reported 19 minutes ago

  @RogersHelps Calling a customer at 9:00 PM to push a service upgrade is already unacceptable. What made it worse was the agent arguing with me and insisting that yes its the right time , Is this really how Rogers trains its call-centre agents? #north bay #rogers

• 
  Landon Creasy (@landoncreasy) reported 19 minutes ago

  So… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.

• 
  Gun Gnome (@GunGnome) reported 25 minutes ago

  @Rogers It will eventually go back to normal on its own but it'll be down the whole day. And this happens weekly. Sometimes more than once. Been doing this for about a year now. I went with them because I got a good deal but I can see why they charge less. Their service is awful.

• 
  Corey Herscu (@coreyherscu) reported 25 minutes ago

  It should be illegal for @Rogers to dodge customer service complaints as it does.