Rogers outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranbrook, British Columbia

The most recent Rogers outage reports came from the following cities: Cranbrook.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Duncan (@BobDuncan9751) reported 3 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  quaffer (@quaffer) reported 6 minutes ago

  /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 6 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Kimberley Hall (@KimHallCRE) reported 8 minutes ago

  @Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!

• 
  The Boxing Advocate (@boxingadvocate) reported 8 minutes ago

  @RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?

• 
  Ria Riaz (@RoastedKeyboard) reported 13 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  James Hughes (@JHughes681) reported 13 minutes ago

  @BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.

• 
  Bun (@dogsaremyjam) reported 15 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  BNKB (@banknotekb) reported 17 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  ज्वलंत (@JwalantSoneji) reported 20 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?