Rogers outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranbrook, British Columbia

The most recent Rogers outage reports came from the following cities: Cranbrook, and Kimberley.

City	Problem Type	Report Time
Cranbrook	TV	15 days ago

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AJ (@DWOMB) reported 4 minutes ago

  @CanadasLeafs @Rogers Do y'all not have Bell fibe where you are? Customer service might not be better but the service itself is

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  evanspence (@Loveataurus) reported 4 minutes ago

  @RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .

• 
  Katie🌼💛☀️ (@k_mclean) reported 4 minutes ago

  @RogersHelps We sure have 🙃🙃🙃 but why wouldn’t you also look at your customer list before going door to door and see I already have EVERY single service with you???? Don’t waste my time.

• 
  Ben Singer (@bensinger333) reported 11 minutes ago

  Why does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.

• 
  Cathy NOT Kelly (@cathykelly80) reported 12 minutes ago

  @Joseph2653 @RogersHelps @Rogers It’s really ****** that they don’t value their customers and I’m pretty sure they 💯 expect you to pony up when they send your bill every month. We switched to Bell Fibre and never looked back. I’m sorry you don’t currently have that option

• 
  Trail Trekker (@Trailtrekker25) reported 16 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps My Virgin Internet has a self diagnostic feature. I was using one of those self help chats for something else and it kept sending me in a circle without resolving anything.

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  Laura Brown 🍁 (@thatgrrl) reported 18 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

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  Kevin F (@Kevin1141531) reported 20 minutes ago

  @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.

• 
  John Koreen (@MrKoreen) reported 20 minutes ago

  @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

• 
  Steve (@SteveD29) reported 21 minutes ago

  @RogersHelps What a disgrace you are. Charging me 210 bucks for an internet service that I haven’t used and your customer service tells me “Nothing we can do” I haven’t used rogers internet in almost a year. Completely useless and unacceptable customer service!!!