Rogers outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranbrook, British Columbia

The most recent Rogers outage reports came from the following cities: Cranbrook.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CanadaSam53 (@canadasam53) reported 4 minutes ago

  Hey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?

• 
  Ryan Kelly (@nolookdroppass) reported 8 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  KIRO Service Consultation (@ampharan) reported 10 minutes ago

  @RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 11 minutes ago

  @RogersHelps @Rogers still am trying to reach your customer services and you are keeping me on hold for up to 20 minutes without any response

• 
  Ria Riaz (@RoastedKeyboard) reported 12 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Axel (@AX0G0) reported 15 minutes ago

  @Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto

• 
  etaimz 🇨🇦 (@etaimz) reported 21 minutes ago

  @Rogers just severely nerfed its rewards program. If you were a loyal customer and accumulated $1,500 in rewards, they are now worth $1,000. This must be some kind of a record. Is @Rogers going to make it right with its most loyal customers?

• 
  kakes (@kerrykakes) reported 22 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  kakes (@kerrykakes) reported 23 minutes ago

  Hey Roger's can you explain to me why when you Roger's blocks for spam, I go in and block same # that your system STILL allows this number to go thru to my voice mail? Does this not defeat the purpose of the block? Getting 10 vm a day from this one spam# FIX YOUR SYSTEM @Rogers

• 
  Richard Miller (@Millergram33) reported 24 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore