Rogers outages and service status in Crow Lake, Ontario

Problems in the last 24 hours in Crow Lake, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Crow Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deb Moynahan (@vanuckfan56) reported 6 minutes ago

  @Rogers @Rogershelps asking for updates on Bridgeport outage. Can’t sign into account. No service since Monday 8AM

• 
  ConsciousCreation Inspired CH. (@CognizantBeing) reported 14 minutes ago

  @JustMeJamie64 @Rogers I guess we've lowered our standards for good customer service after waiting the length of time you did. That's unacceptable.

• 
  NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported 19 minutes ago

  @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

• 
  Dennis Welsh (@DennisWelsh) reported 20 minutes ago

  We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

• 
  Master Iceman (@themastericeman) reported 20 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Wake Turbulence (@Airwave_1_) reported 25 minutes ago

  @ChelseaBeach @JustMeJamie64 @Rogers Acquiring Shaw put Rogers $26B in debt. To cut costs, they quietly scrapped their "100% Canadian" PR pledge, cut domestic support contracts, and pushed call center roles right back overseas to offshore vendors. PR promises don't survive a $26B debt load.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 25 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  angela stow (@AngelaStow27270) reported 27 minutes ago

  @JustMeJamie64 @Rogers Our call centres have been managed for decades this way. It was always a long hold on the phone for technical support. All the best on hold. It can be frustrating but help awaits...

• 
  Cristina Aiello (@caiello2) reported 30 minutes ago

  @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

• 
  Tracey Brooks (@Traceybaby) reported 32 minutes ago

  @Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!