Rogers outages and service status in Darwell, Alberta

Problems in the last 24 hours in Darwell, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Darwell, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  phantom (@rebellion__scum) reported 5 minutes ago

  sweet Jesus @RogersHelps do something about the amount of spam texts on ur network! Ported from Telus a month ago never or rarely had any, since coming to Rogers that’s spiked to 30+ a day

• 
  Joelien Jose (@joelien) reported 7 minutes ago

  @RogersHelps Outage in L5W 1H5 area. This happened last month too. Seems like a neighborhood issue and more widespread

• 
  JB 🇨🇦 (@jenjbanks) reported 8 minutes ago

  @RogersHelps having issues with the Jays Winning inning whether lower case or upper case is used. My family is also having the same issue for the last two weeks. Doesn't seem isolated based on tweets I've seen. Can you please help. #jayswinninginning

• 
  Stuart (@BlueAndWhiteGuy) reported 9 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  Yogi (@TheYogiPatel) reported 9 minutes ago

  @RogersHelps I need help with registering my online account. I don't have access to my account number & I don't have any way of retrieving it from any of the online services. Also, when I insist on getting in touch with a customer service person, the AI assistant disconnects the call.

• 
  Teresa Spinelli (@TeresaSpinelli) reported 10 minutes ago

  @Rogers on hold for over an hour!!! Not acceptable- what happened to the call back feature, or customer service? #Fustrating

• 
  Niners Fan (@shawnmacmillan7) reported 11 minutes ago

  @RogersHelps @mikeymikems3 Lately? Every single time I need to talk to someone at @RogersHelps it's terribly long. This is not a recent issue it's an ongoing one.

• 
  Seeking Signal (@SignalChasing) reported 17 minutes ago

  @PsudoMike @Rogers @airalocom Roaming is outrageously expensive. No argument there. But general telco services have gotten very affordable and high quality in Canada. For example, plans are now in the $30-50 range for unlimited talk, text, and 100 GB of data. I’m not sure why you’re complaining. Where are you getting better service?

• 
  HockeyBusiness (@HockeyBusiness) reported 18 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  BrianM (@briangm11) reported 22 minutes ago

  @RogersHelps Thanks, but the @Rogers tech support dept has been so decimated by profit-enhancing layoffs that the task seems insurmountable. We "upgraded" to Xfinity last Aug., but the modem quit twice this week. Each phone call takes 60+ min, and last night we had to quit.