Rogers outages and service status in Darwell, Alberta

Problems in the last 24 hours in Darwell, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Darwell, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harold and Jean (@HAC_N800) reported 6 minutes ago

  @RogersHelps It always amuses me that the standard response is “check the website” - if your internet and phone service is out, and like us, you don’t have a smart or cell phone, that’s not a thing one can do easily.. have you though of an IVR message that informs of outages?

• 
  SpamAuditor (@SpamAuditor) reported 7 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  Steph's Coping Strategies (@Strigah_steph) reported 9 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Tula Tuyige (@TTuyige) reported 9 minutes ago

  @DebraMHaak @Rogers Same here Ive tried several days to get someone to help but instead AI assistant and call is terminated.. I'm so done with these thugs.

• 
  Rich (@GRichM77) reported 13 minutes ago

  @RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?

• 
  Buckles and Bulls Brands Inc. (@BucklesandBulls) reported 15 minutes ago

  @RogersHelps It is horrible every day! Just junk.

• 
  Stormi (@Stormi16092539) reported 16 minutes ago

  @RogersHelps Be prepared to wait for hours. Worst customer service ever.

• 
  Andre (@AndreInUk) reported 21 minutes ago

  @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

• 
  Tammie (@tammie__cross) reported 22 minutes ago

  @RogersHelps I do have a case open. I’m trying to understand why the Fraud number requires an extension to speak with someone, when an extension isn’t provided until a case manager contacts you. How is a customer supposed to reach Fraud directly?

• 
  Harold and Jean (@HAC_N800) reported 26 minutes ago

  @RogersHelps At least an IVR message with perhaps a repair eta would at least let callers know that an issue is known, and being worked on..Shaw used to have that…