Rogers outages and service status in Dauphin, Manitoba

Problems in the last 24 hours in Dauphin, Manitoba

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dauphin, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gry Phyn (@LGBMike) reported 2 minutes ago

  @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

• 
  Dan Anderson (@BitterDan) reported 3 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.

• 
  CptNash (@CptNash2) reported 4 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Jacqui (@JacquiKJanes) reported 5 minutes ago

  @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 6 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 7 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  linzypinzy (@linzypinzy2) reported 16 minutes ago

  @JustMeJamie64 @SecondGuerilla @Rogers Isn’t the cdn cell phone cartels one of the issues with the tariffs and trade agreements. I’d rather be annexed than deal with a country that just sent 10s of 1000s of men to invade Spain.

• 
  stella vellani (@StellaVellani) reported 21 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  Kallista ~ life long learner, (@Kallista_Writes) reported 23 minutes ago

  @JustMeJamie64 @Rogers you can vote with your $. I'm no longer with Roger's. I'm with a local company for my internet. I can drive a mile and walk into the office, and sitdown with staff to discuss my account. There's never been a line up. Phone service is pretty quick too.

• 
  carbsarelife (@sumptuoussamosa) reported 26 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.