Rogers outages and service status in Dead Creek, New Brunswick

Problems in the last 24 hours in Dead Creek, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dead Creek, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Drover (@hindsightjane) reported 9 minutes ago

  @RogersHelps It took 55 minutes on hold to reach a human and then more time for a solution. The solution would have involved many hours of my life, so I chose to live with the problem.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 15 minutes ago

  @BobKinnear13 @JustMeJamie64 @Rogers a lot working from home. Mostly 3rd party rogers call centers though. I used to hear women on the phone and their kids shouting in the background. It was bad.

• 
  Everyman/woman (@1fallandallf1) reported 17 minutes ago

  @JustMeJamie64 @Rogers A terrible experience every time. You're right. Why doesn't Rogers stay in Canada and use Canadian labour? Because they are greedy and not loyal to their customers. Their loyalty is to the dollar, money is everything.

• 
  Jenny Muzik (@jennysmuzik) reported 18 minutes ago

  Dealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers

• 
  Jase P (@jasonforu1986) reported 20 minutes ago

  @JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.

• 
  Morphed (@Morphed7) reported 21 minutes ago

  @JustMeJamie64 @Rogers That impeccable English might have been the AI tool altering foreign accents, that the companies are now using for outsourced customer services.

• 
  aimeeL (@love2read78) reported 23 minutes ago

  @JustMeJamie64 @Rogers I called the customers service for my local paper and it was answered in the Philippines. Every company that has actual humans answering calls, gets directed to a foreign country. Otherwise you get a computer.

• 
  Rob Rock (@TheRobertRock) reported 23 minutes ago

  @JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy

• 
  Just me - Jamie (@JustMeJamie64) reported 24 minutes ago

  @CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers

• 
  Casey Kobi (@KobiCasey) reported 24 minutes ago

  @RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion