Rogers outages and service status in Deer Lake, Newfoundland and Labrador

Problems in the last 24 hours in Deer Lake, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Deer Lake, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  name can't be blank (@J0hnHaw3s) reported 2 minutes ago

  @Rogers Why do you make it so ffff'ing difficult to solve a problem? The only way is by phone, no email, or that ridiculous AI bot chat feature. We need a new TV box, so wife calls and waits, and waits, then gets a guy who says he'll fix it by reprogramming it, and to call back if further problems arise...which they did the first time we tried to use it. Now it's another phone call and a wait..WHY DON'T YOU HAVE A CALL BACK FEATURE?? You're supposed to be a communications company and you SUCK at it. You NEVER follow up...

• 
  TheVoiletBerry (@thevioletberry1) reported 3 minutes ago

  @RogersHelps There has been internet outage for multiple customers in Belmont SW, Calgary since today morning and the issue hasn’t been resolved after 8 hours. Surprisingly the Rogers website says there is no outage anywhere. We are still out of internet and no way to track the progress

• 
  Mike Drake (@MikeD340706) reported 3 minutes ago

  @RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.

• 
  David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported 4 minutes ago

  @MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?

• 
  Nathan Fitzgerald (@nat_fitz1) reported 5 minutes ago

  @RogersHelps @Dr_H_Pimlott Ah - the kind of blame others response that makes sure I'll never get a mobile phone or Internet from Rogers! That and how often the Rogers website is down when I try and pay my legacy cable bill (can't wait to ditch it!)

• 
  LA Penn (@scarletdiva12) reported 7 minutes ago

  @RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?

• 
  Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 8 minutes ago

  @RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty

• 
  skiii (@SkiDaPrince) reported 11 minutes ago

  @RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on

• 
  ZynadineZidane7 (@ZynadineZidane7) reported 13 minutes ago

  @RogersHelps Game finished I broke the box in frustration.. do you guys have crazy glue to fix this?

• 
  Lynne Pelser (@LynnePelser) reported 17 minutes ago

  @RogersHelps Oh my goodness… I would never have thought of that !!!! Yep that’s sarcasm … Your response is as blatantly lacking in customer service as expected @CRTCeng @Rogers