Rogers outages and service status in Didsbury, Alberta

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajesh kumar M (@mrajeshdav) reported 10 minutes ago

  @RogersHelps @Rogers breaching your own contract and pinning it on customer to pay early termination fee, is just horrendous.

• 
  OJE (@odugwamen20) reported 12 minutes ago

  @RogersHelps Estimated resolution time for the outage?

• 
  daddyainthome (@daddyainthome) reported 14 minutes ago

  @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

• 
  Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported 17 minutes ago

  @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

• 
  carbsarelife (@sumptuoussamosa) reported 21 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.

• 
  Kanav Mehta (@KanavMehta7) reported 21 minutes ago

  @RogersHelps @Rogers Time to involve CRTC again! Internet down since midnight. No outage alert. Phone call not going through. Outage map down. LOL What a joke of a company!!

• 
  krukru137 (@krukru_137) reported 24 minutes ago

  @RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!

• 
  Ronnie Turner (@TookARonTurn) reported 24 minutes ago

  @treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.

• 
  Nikki (@NicoletteFuller) reported 25 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  @HolyDegenerate (@RandySaretzky) reported 26 minutes ago

  @Rogers I am absolutely fed up with this bullshit! 1000 dollar bill I need support now!