Rogers outages and service status in Didsbury, Alberta

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Hughes (@JHughes681) reported 9 minutes ago

  @BlueJays Anyone have a “**** YOU FANS” graphic? This team isn’t thanking the fans anymore. It’s 2 giant middle fingers to everyone who financially supports this team in ANY way, and that includes being a @Rogers customer or customer of ANY of their sponsors!

• 
  Vicky Baum (@vickyrobinbaum) reported 15 minutes ago

  @RogersHelps Hi again - We need more help. We have TSN through a bulk agreement with our condo. Can we access the US Open tennis. If you can't help, can someone from tech support please call us. We will share our phone number via DM. Thanks.

• 
  🅱️azazy🎷🦆 (@senseibuyang) reported 17 minutes ago

  @Rogers genuinely embarrassing how horrible your support is, how are you guys a multi billion dollar company and having problems like this it , i am genuinely mind blown

• 
  Vale Sol (@ValeSolS) reported 18 minutes ago

  @RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now

• 
  Rita (@ritasummerstar) reported 19 minutes ago

  @RogersHelps you just disconnect calls now and tell customers to call back later? What ******** kind of customer service is that?

• 
  A Nir (@Zeuxis00) reported 20 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  B Wags (@Truewags) reported 20 minutes ago

  @Rogers what’s the deal with your automated services being down? I try and call and get disconnected every time. Higher call volume blah blah blah….and then CLICK! Someone better get back to me.

• 
  Thoughts When I'm High (@highafagain) reported 22 minutes ago

  @Rogers your customer service is BS. I have been trying to call for weeks now for something your FAQs and AI can't help with, yet everytime you're experiencing "extremely high call volume" and hang up on me. If you're that busy why don't you HIRE MORE PEOPLE!!!!

• 
  Toronto Guy (@doubledouble416) reported 23 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service; if I don't take the full package, including tv; which i don't need/want)

• 
  Wil. Y. Hutson (@HutsonWilmot) reported 27 minutes ago

  @Rogers YOUR CUSTOMER SERVICE IS TERRIBLE. Indonesia,@Rogers. And your dictator company should be ashamed of itself. I have been trying to get thru for 3 days to customer service about an unfair charge on my account. This is ridiculous.😡😡