Rogers outages and service status in Didsbury, Alberta

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Jones (@thewiredserf) reported 7 minutes ago

  @RogersHelps We’ve spent hours queuing to speak with your teams in the last week. We’ve had two technicians come by and leave without resolving our issue. How do we escalate today without waiting 2 hours to speak to someone and then wait another day for a tech to arrive?

• 
  tim smitheman (@tsmitheman) reported 7 minutes ago

  @RogersHelps Please help

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 16 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Terry Murphy (@tyjac2) reported 17 minutes ago

  @RogersHelps Thanks for nothing again pathetic customer care

• 
  Lynn Without an E (@Moon_River05) reported 18 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  LVNTHEDRM (@Adams11Colin) reported 22 minutes ago

  @RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.

• 
  justistruth (@justistruth) reported 24 minutes ago

  dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

• 
  MW (@marcuswaters) reported 25 minutes ago

  @RogersHelps I refer you to my original post Eric. I simply want to talk to a customer service agent who has some idea of how things work and some internal gravitas to fix customer issues. As a customer of over 10 years this is but a small ask.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 25 minutes ago

  @RogersHelps Over 2 hours late to meet a 4 hour service window + over an hour on hold 4th event in 5days @Rogers A total service failure every step of the way. Maybe accept that you don’t want me as a customer…multiple services and Businesses since I started with you in 1994

• 
  Thomas Keith 🇨🇦 (@1714tak) reported 25 minutes ago

  @RogersHelps Oops! Saw the change mentioned in the last bill. Thank you! How can I cancel a review I just made. Can Anna do it?