Rogers outages and service status in Donalda, Alberta

Problems in the last 24 hours in Donalda, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donalda, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Howling at the Moon 🐺 (@Jane_Gillon) reported 6 minutes ago

  @Rogers I’m glad you understand but that doesn’t really help anything. I will be spending my time avoiding as many “smart” products as possible. There is a big difference between incentives and force. 95% of the people would never turn off the standby feature.

• 
  Rachel Miller (@RachelMiller84) reported 6 minutes ago

  @RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!

• 
  Manny Sforza (@MannySforza) reported 10 minutes ago

  @Rogers having to play a message for customers waiting on hold stating we are experiencing longer than usual wait times actually means you really suck at customer service and are more focused on profits!!! #DoBetterRogers

• 
  Andres Franco P (@jahbessingss) reported 10 minutes ago

  @RogersHelps Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon possible

• 
  Jean C Rodas (@Antihero_07) reported 13 minutes ago

  @RogersHelps I’m working from home and again not service in the beaches area. Worst service ever seriously.

• 
  ziya yildirim (@ziya_yildirim) reported 15 minutes ago

  @RogersHelps I have already spent months trying to resolve this via phone. The account is sent to collections despite a formal CCTS resolution (#COMP-01368301) and equipment return. I will not spend more time on hold. I expect @Rogers to fix their internal error and withdraw the account from collections IMMEDIATELY. My next update will be to @CCTS_CPRST that Rogers is failing to follow the process.

• 
  M Irshad 🇨🇦 🥍 (@Ref_moe) reported 16 minutes ago

  @RogersHelps & This is why I hate @Rogers - Always giving the same instructions to follow, never ever trying to fix the root of the problem that is their crappy equipment and service

• 
  🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 23 minutes ago

  The worst part of dealing with a @Rogers TV or internet FAILURE is being forced to listen to their obnoxious hold music. I swear they intentionally add static to piss you off so you'll hang up. What a high quality operation you're running there @Rogers 🙄🤯

• 
  Bonnie Lee (@stitchlady) reported 28 minutes ago

  @RogersHelps I have reached out to tech support on previous occasions when this happened and all they do is reauthorize my modem etc etc. The issue keeps happening! Its always during a game on the 4K channel so obviously this is part of the problem!

• 
  Hritik Chawla (@hritikyt) reported 30 minutes ago

  @Rogers I have been charged for activation fee which was supposed to be waived off. Your rep assured me that they will send me a link and I will have dispute through that link. Never received that link.