Rogers outages and service status in Donalda, Alberta

Problems in the last 24 hours in Donalda, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donalda, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sydella (@newfiegirlrules) reported 1 minute ago

  @RogersHelps The pictures were lost in the phone switch over. But as explained for hours in a previous call to customer service. I have no reason to send back a broken phone we pay insurance to replace if damaged. Our phones live in an otterbox or Speigen cases with screen protectors.

• 
  Boro 🇨🇦🇨🇦🇨🇦 (@boromarinkovich) reported 1 minute ago

  @Rogers This is a real problem as I know many folks who get calls daily from fake call centres stating they are Rogers customer service offering deep discounts for phone and plan upgrades. Rogers needs to deal with this to stop these fake offshore call centres from calling us.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 3 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  LifestyleDigs (@TheLifestyleDig) reported 3 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  Landon Creasy (@landoncreasy) reported 6 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.

• 
  Toronto Guy (@doubledouble416) reported 6 minutes ago

  @RogersHelps Was able to reach out to them; they offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  Abhinav Mittal (@iabhinavmittal) reported 6 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Kanuk1 (@Kanuk110) reported 10 minutes ago

  You have the worst customer service on the planet. Just bought MSLE and can't answer a phone..over an hour on hold and the ****** guys and gals at the top are raking it in..may the lord bless you with something incurable @Rogers

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 12 minutes ago

  @RogersHelps I called to let Rogers know and they want to have me wait around for three hours and charge me $75. If I’m not home will they come and fix a box of which I am just giving them a courtesy notification and do not need someone to attend my home and it’s not attached to my acct.

• 
  YesavageIsKing (@XDUB1007) reported 16 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers