Rogers outages and service status in Donalda, Alberta

Problems in the last 24 hours in Donalda, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donalda, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CircularLogic (@CircularLogic89) reported 4 minutes ago

  @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

• 
  Jason Hoffman (@EMSIJason) reported 5 minutes ago

  @RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.

• 
  Andrew d. (@Werdnah) reported 9 minutes ago

  So @Rogers @RogersHelps, With us experiencing a lot of home internet issues & after being told your tech support is open until 22:00 local time when I call in well before that time your automated system ends the call because you guys aren’t willing to handle customer issues ?

• 
  Not Op Cue (@NotOpCue) reported 14 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 15 minutes ago

  @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.

• 
  Bill St. Arnaud (@BillStarnaud) reported 18 minutes ago

  @RogersHelps It’s almost impossible to get through to wireless tech support. Twitter is much more responsive. I guess I will have to switch to Starlink - too bad. Rogers was great for a while

• 
  iVu (@WhoCntrl) reported 18 minutes ago

  @RogersHelps This does not help. I am the account holder who visited the store myself with all the identification still, the store executive was telling me that the so called system is saying verification declined without even verifying anything.

• 
  a (@shynewsguy) reported 21 minutes ago

  @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

• 
  giggles (@scarlettohara67) reported 21 minutes ago

  @RogersHelps this is not fair. When will milton service be restored its been more than 12 hrs ???? This is infuriating

• 
  Big Dave (@oldernewbs) reported 21 minutes ago

  @Rogers Shaw cable terrible feed for the US PGA - broken picture. Is there a solution? Happens way too often.