Rogers outages and service status in Drumheller, Alberta

Problems in the last 24 hours in Drumheller, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Drumheller, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J9 (@JnineTre) reported 4 minutes ago

  @RogersHelps All devices. Not on the outage map, but down detector has lots of reports. It drops every few minutes. I've done all the trouble shooting, and the queue to talk to a rep is 86. Been happening since yesterday.

• 
  Erin Casey 🇨🇦 (@erinislearning) reported 5 minutes ago

  @SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 5 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  chris (@whiteboywork) reported 6 minutes ago

  @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 6 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

• 
  Dave (@daveaurkov) reported 6 minutes ago

  @LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.

• 
  Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 7 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps I’ve had cell issues for some time and I’m dreading calling them. One of the worst companies I’ve ever dealt with.

• 
  chris (@whiteboywork) reported 10 minutes ago

  @Rogers oh stayed up for 15 mins ... 1 week of this issue and not even attempt to reach out ... really poor customer service

• 
  tiredsotired (@sotiredsotired) reported 11 minutes ago

  @RogersHelps Tbh, I’ve totally given up and when I get a clear moment to deal with switching service providers etc, I will. A relationship that has existed since 1994 is about to end (wifi, phones, tv)

• 
  Love My 7 Wood (@LoveMy7Wood) reported 17 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!