Rogers outages and service status in Drumheller, Alberta

Problems in the last 24 hours in Drumheller, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Drumheller, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna (@iCruiseify) reported 7 minutes ago

  @RogersHelps I have been trying to call Rogers most of the day. Every single time I get hung up on by a recording that says you’re just too damn busy to answer the phone right now so call back another time why so you can just hang up on me again!!!

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 8 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  ज्वलंत (@JwalantSoneji) reported 8 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible

• 
  Allan 3 (@Agent365) reported 15 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 17 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported 17 minutes ago

  @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.

• 
  Brian (@Briancobalt) reported 18 minutes ago

  I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 18 minutes ago

  Shaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo

• 
  Bun (@dogsaremyjam) reported 19 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 19 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.