Rogers outages and service status in Drumheller, Alberta

Problems in the last 24 hours in Drumheller, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Drumheller, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  susan🌴🇨🇦🇬🇧 (@feb0219) reported 10 minutes ago

  @RogersHelps I jus know if tried again, this time I pushed the number to cancel my service!!! Low and behold, my call was answered immediately!!! I was able to talk to a very nice CSR, who was able to take care of my moving services request. It seems the moving option is not a high priority

• 
  Adil 🇵🇸 (@adilmujeeb1) reported 11 minutes ago

  @RogersHelps Yes i did cancel my internet 🛜 service. Can you advise how i can get the refund on to my credit card(original payment)?

• 
  Sophie (@sophie_everine) reported 12 minutes ago

  @Rogers why are you laying off customer service reps??? It’s hard to get through as it is!!! Online tools are difficult for the elderly.

• 
  Medeiros M (@Medeiro34452245) reported 12 minutes ago

  @RogersHelps I am sure I am not the only rogers customer that has this problem

• 
  Chris Knight (@ChrisKnightfilm) reported 13 minutes ago

  Same. Opened a chat window. 50th in the queue. Took an hour to get to No. 4. Then the window said "Your chat session has ended." @Rogers @RogersHelps (Rogers doesn't help)

• 
  Angela Mason (she/her) (@_AngelaMason) reported 14 minutes ago

  @Rogers Rogers-Shaw internet is down in Vancouver. The chat function is useless for reporting it.

• 
  JQP (@JohnQPublic100) reported 15 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  Expos4ever (@Expos4ever10) reported 22 minutes ago

  @xeno611026 @bnicholsonsmith So ******* stupid. Bo walks for nothing & end up paying Vlad double what they could have signed him for if they paid him in 2021…meanwhile, @rogers has jacked up prices on everything to pay for it & the team will finish last 2 of last 3 seasons. Ridiculous! Payroll over $300m!

• 
  Angela F. (@RRCCowner) reported 27 minutes ago

  @Rogers You guys manage Fido. Go ask Terrie Tweedle. He will like this one. I use @FidoSolutions I need two phones and the weirdest payment arrangement ever I’m about to be in the news. I know. It’s ********, clutch your pearls. It’s medical and I’m an awesome person totally worthy of some support from awesome companies. Nice pearls. I need a month to pay my phone bill. TLDR Long story. Whistleblower gets fake donation that locks up my bank account from the GoFundMe. Has Parkinson’s so didn’t renew my DL. need ID to unlock bank account Oh. So not so long. Got ID but receipt from service BC isn’t enough. We need the actual ID so with my banking world disabled I’m kinda stuck. I’ll pay it but I need time to get ID. The phone thing? I hate seeing Brad frustrated because it refuses to hold a charge unless it’s perfect. Right charger. Right pressure on charger by hanging it. Waiting all night and it still has 11%. I’m new at this. But I’m all about justice. Nice to meet you.

• 
  frankee cutlass (@frankeecutlass) reported 30 minutes ago

  @RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????