Rogers outages and service status in Duffield, Alberta

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Duffield, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne Marie Quinn (@ANNEQUINN) reported 8 minutes ago

  @RogersHelps @bpelman Your ETA for service to be restored was 11:00 pm for most of the day but then updated to 6:00 pm. Since then it has added an hour at the top of each hour and we’re back to 11:00 pm. Is this actively being worked on?

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 12 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  Jason Boring (@JasonBoring99) reported 12 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Shannon Boschy: Candidate for School Trustee OCDSB (@ShannonBDouglas) reported 16 minutes ago

  @georganneb @Rogers Oh, but when you’re no longer a customer they will call you endlessly with offers, sometimes I’ll get three calls in a hour. @rogers ignores CASL laws and refuses to take me off their unsolicited phone call lists. No matter how many times I ask to be taken off their list, they keep calling. If you ask to speak with a supervisor, their telemarketers, like Peter from Mumbai, just hang up.

• 
  krukru137 (@krukru_137) reported 16 minutes ago

  @RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!

• 
  OJE (@odugwamen20) reported 16 minutes ago

  @RogersHelps @RogersHelps @Rogers Wifi been out since 12am this morning , outage map is not even working. when is this going to be resolved?

• 
  Pcofwork (@pcofwork) reported 16 minutes ago

  @Rogers WiFi keeps going down. ZERO customer service. Fired Canadian workers so we could wait 3 hrs to talk to someone you can't understand. Even your AI Anna is slow. Third world internet, out of this world costs. Canadians deserve better.

• 
  Fred Randell (@menewfie) reported 19 minutes ago

  @Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(

• 
  CRM🇨🇦 (@CRMxox) reported 24 minutes ago

  After being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps

• 
  Michael Mohorovich (@mmohorovich) reported 26 minutes ago

  @Rogers might have the worst customer service on earth