Rogers outages and service status in Durham, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Durham, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Didem (@keskindidem) reportedI’ve spent weeks trying to resolve billing issues caused after moving from Toronto to Montreal, where you couldn’t provide service. I’m being charged fees I was told would be removed, and my payment arrangement was changed without my consent. How is this acceptable? @Rogers
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Calvin Ing (@cal920c) reported@JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.
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His Divine Shadow (@ESchillup) reported@JustMeJamie64 @Rogers The best way to get someone in canada is select French and then they answer go "shoot i thought I hit english, can you help me" and they basically all speak English anyways.
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Patrick Kernaghan(He/Him) (@Brevity_ii) reported@OILanatude @Rogers Cancel them. There are WAY better and cheaper mobile options out there. Rogers has the WORST customer service in Canada.
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magenta72 (@valleylily56) reported@Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney
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Ali Hasan (@AliHasa_n) reported@JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.
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ColtraneBlues (@ColtraneB37457) reported@JustMeJamie64 @Rogers Because it’s cheaper! Would you notice the difference if it was out of Brampton? Did they provide good service? Were they professional? Do you think being in Canada woulda have been a quicker call? Will you pay higher prices if you knew the company only employed within Canada?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Rogers @RogersHelps I’m officially cancelling my internet tomorrow. $100+ for mediocre service is not great. If you want to lower my plan, cool. If not we are changing.
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Trish M (@trishmilley) reportedI PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps
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🏀🏈🍁🏒⚾️ (@Tdotsportsfan9) reported@JustMeJamie64 @Rogers Have to agree. Long time rogers customer and I’ve noticed a massive shift in the quality of customer service in the last two months (of course I had a number small things to deal with) lovely people on the other end of the call but they have no idea about the service at all.