Rogers outages and service status in Durham, Ontario

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 7 minutes ago

  @RogersHelps I have a review number and I have information from the customer service team. This billing was done in error and I won't pay it.

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  Lynn Without an E (@Moon_River05) reported 7 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 11 minutes ago

  @RogersHelps I have done that. Hopefully they will fix this mess before my bill is due. I have no intention of paying roaming charges.

• 
  Matt Goldberg (@MattyGold7) reported 12 minutes ago

  @KellyHrudey This sucks! @Rogers sucks. I’ve already cancelled my SN+ and they continue to validate that decision.

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  Nadalie (@nadaliebardo) reported 14 minutes ago

  @RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?

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  James Burnell (@uxridge_james) reported 18 minutes ago

  Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks

• 
  The REAL Sassy Queen 👑 (@TheRealSassyQn) reported 20 minutes ago

  Wow been on HOLD with @Rogers over an hour to cancel our INTERNET and got disconnected Went into a STORE in ON @fordnation They are giving me the same number to call If they never answer .... How do you cancel?? This is disgraceful service #Rogers #NeverROGERS

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  Ryan Hibbs (@rhibbsy) reported 22 minutes ago

  @RogersHelps Being able to access support when I need it is important. Long wait times happen but being hung up on is inexcusable. This is something worth switching carriers over.

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  Muthyam (@MovieMuthyam) reported 24 minutes ago

  @RogersHelps Well when i clicked the link it just shows me plans and once I sign in and do it, It dsnt show the modem by the way ,just shows internet plans. Modem is my main concern.

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  Nadalie (@nadaliebardo) reported 24 minutes ago

  @Rogers why are yall incapable of providing the internet I pay for? Down twice this week.