Rogers outages and service status in Edgewood, British Columbia

Problems in the last 24 hours in Edgewood, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edgewood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ARKN (@imaginovationz) reported 9 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  BNKB (@banknotekb) reported 11 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Mark Burdon (@mark_burdon) reported 12 minutes ago

  @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.

• 
  RobTheBeaver 🍁🏒 🥓 (@robthebeaver) reported 13 minutes ago

  @JayGenXer @Rogers I’ve been trying to call, but the AI just keeps telling me to try again later. Now I have to go to a physical store just to remove one of the add-ons. @Rogers sucks.

• 
  The Impatient Tourist (@ImpatienTourist) reported 13 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Becca McNeil (@Beccsellent) reported 14 minutes ago

  @RogersHelps Can you explain why we are suddenly having huge issues w/ our cell service at our cottage? For years we used our phones without issue. Coinciding with the launch of Roger’s Satellite, now we regularly and sporadically see “SOS” where our bars should be. What gives?

• 
  Terry Murphy (@tyjac2) reported 15 minutes ago

  @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

• 
  🇨🇦 Kirby 🇨🇦 (@Zuker31) reported 18 minutes ago

  Deserved to lose the World Series with this bullshit. Support humans. Typical @Rogers. Sad and pathetic.

• 
  Patrick Sansnom (@ImRightAsUsual) reported 22 minutes ago

  @HILITINGHOCKEY @Sportsnet @Rogers That's why I'm glad they run the Leafs. As a Habs fan, I will never need to worry about Toronto ever winning anything.

• 
  ज्वलंत (@JwalantSoneji) reported 22 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible